Saeco SUP030ND User Manual
Operation and maintenance manual
Before using the machine, please read the attached operating instructions.
Carefully read the safety rules
FOR HOUSEHOLD USE ONLY
IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be
followed, including the following:
1. Read all instructions.
2. Do not touch hot surfaces. Use handles or knobs.
3. To protect against fire, electric shock and injury to persons do not immerse
cord, plugs, or appliance in water or other liquid.
4. Close supervision is necessary when the appliance is used by or near
children.
5. Unplug from outlet when not in use and before cleaning. Allow to cool before
putting on or taking off parts, and before cleaning the appliance.
6. Do not operate any appliance with a damaged cord or plug or after the
appliance malfunctions, or has been damaged in any manner. Return
appliance to the nearest authorized service facility for examination, repair or
adjustment.
7. The use of accessory attachments not recommended by the appliance
manufacturer may result in fire, electric shock or injury to persons.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not place on or near a hot gas or electric burner, or in a heated oven.
11. Always attach plug to appliance first, then plug cord into wall outlet. To
disconnect, turn any control to “off”, then remove plug from wall outlet.
12. Do not use appliance for other than intended use.
13. Save these instructions.
SAVE THESE INSTRUCTIONS
CAUTION
This appliance is for household use only. Any servicing, other than cleaning and
user maintenance, should be performed by an authorized service centre. Do
not immerse machine in water. To reduce the risk of fire or electric shock, do not
disassemble the machine. There are no parts inside the machine serviceable
by the user. Repair should be done by authorized service personnel only.
1 Check voltage to be sure that the voltage indicated on the nameplate
corresponds with your voltage.
2 Never use warm or hot water to fill the water tank. Use cold water only.
3 Keep your hands and the cord away from hot parts of the appliance during
operation.
4 Never clean with scrubbing powders or harsh cleaners. Simply use a soft
cloth dampened with water.
5 For optimal taste of your coffee, use purified or bottled water. Periodic
descaling is still recommended every 2-3 months.
6 Do not use caramelized coffee
INSTRUCTIONS FOR THE POWER
SUPPLY CORD
A. A short power-supply cord (or detachable power-supply cord) is to be
provided to reduce risks resulting from becoming entangled in or tripping
over a longer cord.
B. Longer detachable power-supply cords or extension cords are available and
may used if care is exercised in their use.
C. If a long detachable power-supply cord or extension cord is used,
1. The marker electrical rating of the detachable power-supply cord or
extension cord should be at least as great as the electrical rating of the
appliance
2. If the appliance is of the grounded type, the extension cord should be a
grounding-type 3-wire cord, and
3. The longer cord should be arranged so that it will not drape over the counter
top or table top where it can be pulled on by children or tripped over.
2 INDEX
WARNING ......................................................................................................................................2
APPLIANCE ....................................................................................................................................4
ACCESSORIES .................................................................................................................................................4
INSTALLATION ............................................................................................................................... 5
STARTING THE MACHINE .....................................................................................................................................5
SETTING THE LANGUAGE .....................................................................................................................................6
INTENZA WATER FILTER ......................................................................................................................................7
DISPLAY ........................................................................................................................................8
COFFEE AROMA ...............................................................................................................................................8
ADJUSTMENTS ..............................................................................................................................9
COFFEE INTENSITIY ...........................................................................................................................................9
ADJUSTING THE HEIGHT OF THE DRIP TRAY ................................................................................................................9
FILLING THE MILK CONTAINER ...............................................................................................................................9
BEVERAGE DISPENSING................................................................................................................10
ESPRESSO / COFFEE / LONG COFFEE .....................................................................................................................10
DISPENSING BEVERAGES WITH GROUND COFFEE ......................................................................................................... 11
LATTE MACCHIATO .........................................................................................................................................12
ESPRESSO MACCHIATO .....................................................................................................................................14
CAPPUCCINO ................................................................................................................................................14
DISPENSING HOT MILK .....................................................................................................................................15
HOT WATER DISPENSING ...................................................................................................................................15
BEVERAGE PROGRAMMING...........................................................................................................16
1. PROGRAMMING FOR SELF-INSTRUCTING ..............................................................................................................16
2.
PROGRAMMING FROM THE “BEVERAGE SETTINGS” MENU ........................................................................................... 16
PROGRAMMING THE MACHINE......................................................................................................18
MACHINE SETTINGS ........................................................................................................................................19
LANGUAGE MENU.....................................................................................................................................19
CUP WARMER MENU .................................................................................................................................20
WATER FILTER MENU ................................................................................................................................20
RINSE MENU ..........................................................................................................................................21
WATER HARDNESS MENU - INTENZA AROMA SYSTEM ............................................................................................ 21
ACOUSTIC ALARM MENU ............................................................................................................................. 22
MAINTENANCE MENU ......................................................................................................................................23
MILK CIRCUIT RINSE CYCL E..........................................................................................................................23
COFFEE WASH CYCLE ................................................................................................................................24
MILK WASH CYCLE ...................................................................................................................................25
DESCALING CYCLE.................................................................................................................................... 28
CLOCK SETTINGS ...........................................................................................................................................30
TIME SETTING ........................................................................................................................................30
DATE SETTING ........................................................................................................................................31
TIME FORMAT ........................................................................................................................................31
STANDBY SETTING ..........................................................................................................................................32
ENERGY SAVING ......................................................................................................................................32
TIMER SETTING .......................................................................................................................................32
SPECIAL FUNCTIONS ........................................................................................................................................34
DELETING ALL THE SETTINGS ....................................................................................................................... 34
COFFEE IN THE WORLD .............................................................................................................................. 35
BEVERAGE COUNTERS................................................................................................................................36
CLEANING AND MAINTENANCE .....................................................................................................37
MAINTENANCE DURING OPERATION ........................................................................................................................ 37
GENERAL MACHINE CLEANING .............................................................................................................................37
MILK CONTAINER MAINTENANCE AND CLEANING .........................................................................................................38
CLEANING THE BREW GROUP. .............................................................................................................................40
GRINDER MAINTENANCE ....................................................................................................................................41
ERROR CODES .............................................................................................................................42
SAFETY RULES ............................................................................................................................43
TECHNICAL DATA .........................................................................................................................45
GENERAL INFORMATION
The coffee machine is intended for preparing espresso by using either coffee beans or ground coffee. It
includes an automatic device for preparing milk beverages and a hot water dispenser.
The machine is elegantly designed for domestic use and is not suitable for continuous heavy duty or
professional use.
Warning: no liability is assumed for any damage caused by:
• Incorrect use not in accordance with the intended uses;
• Repairs not carried out by authorized customer service centers;
• Tampering with the power cord;
• Tampering with any part of the machine;
• The use of non-original spare parts and accessories;
• Failure to descale the machine or use at temperatures below 0°C.
IN THESE CASES, THE WARRANTY IS NOT VALID.
A WARNING TRIANGLE DRAWS ATTENTION TO ALL THE INSTRUCTIONS THAT
ARE IMPORTANT FOR USER SAFETY. PLEASE FOLLOW THESE INSTRUCTIONS
CAREFULLY TO AVOID SERIOUS INJURY!
3
HOW TO USE THESE OPERATING INSTRUCTIONS
Keep these operating instructions in a safe place and make them available to anyone else who may use the coffee
machine. For further information or if you experience problems not completely or suffi ciently addressed in these
instructions, please contact an Authorized Customer Service Center.
KEEP THESE INSTRUCTIONS
4
APPLIANCE
Open coffee bean hopper
Drip tray + grill and fl oat
Compartment for
milk container
button
Cup warming plate
Control panel
SBS
Dispensing head
Coffee bean hopper
Coffee bean hopper cover
Compartment for preground coffee
Main switch
Service door
Coffee grounds drawer
Button for raising/lowering
the drip tray
Milk compartment
button
Hot water spout
Water tank
ACCESSORIES
Grinder
adjustment key
Lubricant for the
brew group
Cappuccinatore
maintenance kit
Cleaning detergent
(Brew group)
Socket for
power cord
Intenza water fi lter
Detergent for cleaning
milk container
Brew group
Drip tray
Water hardness
tester
Ground coffee
measuring scoop
INSTALLATION
STARTING THE MACHINE
Make sure that the main power button is not switched to the “ON” position.
1 2 3
5
Press the button on the coffee
hopper to open the cover. Fill the
hopper with coffee beans.
4
Fill the tank with fresh drinking
water. Do not exceed the “max”
level indicated on the water tank.
Once fi lled place the tank back
into the machine.
7
Close the cover pushing it down
completely.
Attach the female end of the
power cord to the machine. Insert
the male end into the power
outlet.
Remove the water tank.
We recommend installing the
water fi lter (see page 7).
65
Place a container beneath the hot
water spout.
BEFORE PERFORMING ANY OPERATION, COMPLETE
THE INSTALLATION (PAGES 6 – 7).
TO ADJUST THE WATER HARDNESS LEVEL AND SET
Press the main switch to the “On”
position.
THE INTENZA AROMA SYSTEM SEE THE «WATER
HARDNESS MENU» ON PAGE 21.
6
INSTALLATION
SETTING THE LANGUAGE
When the machine is switched-on for the fi rst time, it requires the selection of the desired language.
This allows you to adjust the parameters of the beverages to the typical parameters of the country
where the machine is used. This is why some languages are differentiated also by country.
1 2
english
language
Select the language by navigating
the click wheel with your fi nger.
4
In this phase you must decide
whether to install the water fi lter.
Its use is recommended by
Saeco. The water fi lter purifi es
water and allows you to taste the
full aroma of coffee.
If you want to install the water
fi lter, go to page 7.
7
warming up
please wait
english
language
When the desired language is
displayed, press
.
The machine now displays the
messages in the selected
language.
5
water filter inserted
no
1.
2.
Otherwise, select and press .
8
rinsing
please wait
3
water filter inserted
yes
The machine displays the
following menu.
Wait before making the
selection.
6
press ok
boiler filling
Press to prime the circuit; wait until
the machine stops.
9
strong aroma
espresso coffee 08:33
When the priming is completed,
wait until the machine has
fi nished the heating phase.
Once the heating phase is
completed, a small quantity of
water is dispensed. Wait for this
cycle to be completed
automatically. Refer to page 21 to
enable/disable the function.
The screen for product dispensing
appears on the display.
INTENZA WATER FILTER
To improve the quality of the water you use, and extend the life of your machine at the same time, it is
recommended that you install the water fi lter. After installation, go to the water fi lter initialization program
(see programming). In this way, the machine informs the user when the water fi lter must be replaced.
Remove the water fi lter from its packaging, immerse it vertically (with the opening facing upwards)
in cold water and gently press its sides so as to let the air bubbles out.
1
2
3
7
Remove the small white fi lter
from the tank and store it in a dry
place sheltered from dust.
4
Fill the tank with fresh drinking
water and reinsert it into the
machine.
7
push ok
initialisation
Press again.
Set the Intenza Aroma System:
A = Light water
B = Medium water (standard)
C = Hard water
For further details see page 21
5
Place a container under the
spout.
8 9
in progress
initialisation
The machine initialises the fi lter.
Insert the fi lter in its place within
the empty tank (see fi gure);
Press down until it clicks into
place.
6
water filter inserted
Press
yes
.
done
initialisation
Press again.
Then, press repeatedly. When the “exit” message is displayed, press . In this way, the machine ends
the start-up phase. Wait until at the end of the procedure, the display shows what is shown on page 8.
NOTE: if the Intenza water fi lter is not available, insert the small white fi lter previously removed (see point 1)
into the tank.
8
DISPLAY
programming menu
• Press the key twice to make 2 cups. This operation can be performed until the grinding is
complete.
espresso coffee 08:33
• To brew 2 cups, the machine dispenses half of the entered quantity and briefl y interrupts dispensing in
order to grind the second serving of coffee.
Coffee dispensing is then restarted and completed. If a milk beverage has been chosen, the machine
automatically manages milk dispensing.
Enter the
Click wheel
Select the coffee
bean dose or the
quantity of pre-
ground coffee
strong aroma
strong aroma
espresso coffee 08:33
Press twice
double espresso 08:33
Select dispensing of
beverages with milk
Confi rmation key
Hot water brewing
selection key
strong aroma
COFFEE AROMA
By pressing the
possible selections (strong, medium, mild) that
indicate the aroma (coffee quantity to be ground
by the machine) for the beverage selected. This
key enables you to select also the ground coffee
function.
key, there are three
SELECT THE DESIRED AROMA BEFORE
DISPENSING THE BEVERAGE.
espresso coffee 08:33
strong aroma
medium aroma
espresso coffee 08:33
mild aroma
espresso coffee 08:33
pre-ground
espresso coffee 08:33
ADJUSTMENTS
S
C
COFFEE INTENSITIY
The SBS system has been carefully designed to give your coffee the intense taste you desire. Simply
turn the dial and you will notice that the coffee goes from mild intensity to strong intensity.
9
SBS – SAECO BREWING SYSTEM
SBS adjusts the intensity of the brewed coffee,
and can even be adjusted while brewing. Any
adjustment has an immediate effect on the
brewing coffee.
ADJUSTING THE HEIGHT OF THE DRIP TRAY
Adjust the drip tray before dispensing any beverages.
Height-adjustable drip tray.
To raise the drip tray, press lightly on the lower part of the button. To lower the tray,
press lightly on the upper part of the button; when the desired height is reached,
release the button.
Note: there is a red fl oater in the drip tray. When it rises, the tray must be emptied
and washed.
FILLING THE MILK CONTAINER
The container with the cappuccinatore must be fi lled before preparing any milk beverage. Do not use
milk after the best-before date. (Important! Refer to the instructions for maintenance and cleaning of the
cappuccinatore on page 38).
MILD
COFFEE
MEDIUM
COFFEE
STRONG
COFFEE
Open the milk compartment by
pressing the button and remove
the milk container.
21 3
Remove the cover and pour in the
milk. DO NOT EXCEED THE
MAXIMUM LEVEL shown in the
fi gure.
Replace the lid on the container
and place it back in the milk
compartment. Make sure to
carefully close the compartment.
10
BEVERAGE DISPENSING
THE DISPENSING OF COFFEE, HOT WATER AND MILK MAY BE STOPPED AT ANY TIME
BY PRESSING THE KEY AGAIN.
THE DISPENSED MILK MAY BE VERY HOT: DANGER OF SCALDING. AVOID TOUCHING
IT DIRECTLY WITH YOUR HANDS.
THE USED MILK HAS TO BE PROPERLY PRESERVED.
DO NOT USE IT AFTER THE BEST-BEFORE DATE SHOWN ON THE PACKAGE.
Check that all the containers are clean. To do this operation, follow the instructions in the “Cleaning and
Maintenance” chapter (see page 37)
WHEN YOU HAVE FINISHED PREPARING BEVERAGES CONTAINING MILK, PROCEED BY
CLEANING THE CONTAINER AND THE MACHINE’S CIRCUIT.
To brew 2 cups, the machine dispenses half of the entered quantity and briefl y interrupts dispensing in order
to grind the second serving of coffee. Coffee dispensing is then restarted and completed. If a milk beverage
has been chosen, the machine automatically manages milk dispensing.
ESPRESSO / COFFEE / LONG COFFEE
This procedure shows how to dispense an espresso. To dispense another type of coffee, select it by sliding
the click wheel with a fi nger. Use appropriate espresso or coffee cups so that the coffee will not overfl ow.
1 2 3
strong aroma
espresso coffee 08:33
Select the desired beverage by
navigating the click wheel with
your fi nger.
The machine ends dispensing automatically according to the quantity determined by the manufacturer. It is
possible to customize this quantity. See page 16.
Select the coffee aroma by
pressing the
more times.
strong aroma
espresso coffee 08:33
key one or
brewing in progress
espresso coffee
Press the
cup and twice for 2 cups. The
selected beverage will be brewed.
key once for 1
DISPENSING BEVERAGES WITH GROUND COFFEE
Pre-ground coffee must be poured into the appropriate compartment positioned next to the coffee bean
hopper. Pour in only coffee ground for espresso machines and never coffee beans or instant coffee. (see the
“Beverage programming” chapter on page 16).
WARNING: PUT PRE-GROUND COFFEE IN THE COMPARTMENT ONLY WHEN YOU WISH TO
DISPENSE THIS TYPE OF BEVERAGE.
INSERT ONLY ONE SCOOP OF GROUND COFFEE AT A TIME. TWO CUPS OF COFFEE CANNOT BE
DISPENSED AT THE SAME TIME.
In the example given below, we chose to dispense an espresso using pre-ground coffee. The customized
choice of using pre-ground coffee is shown on the display.
1 2 3
strong aroma
espresso coffee 08:33
pre-ground
espresso coffee 08:33
2.
1.
add pre-ground coffee
espresso coffee
11
Select the desired beverage by
navigating the click wheel with
your fi nger.
4
Pour ground coffee in the
appropriate compartment using
the measuring scoop provided in
Select the function by pressing
the
Press the
key one or more times.
key.
5
brewing in progress
espresso coffee
Press the key to start
brewing.
A message appears, reminding
the user to pour ground coffee in
the appropriate compartment.
the accessories.
Note:
• After 1 minute from when the message appears (2), if brewing has not started the machine will return to
the main menu and dump any inserted coffee into the coffee grounds drawer
• If no pre-ground coffee is poured into the compartment, only water will be dispensed
• If 2 or more scoops of coffee are added, the machine will not dispense the beverage and the coffee in the
compartment will be dumped into the coffee grounds drawer.
12
BEVERAGE DISPENSING
LATTE MACCHIATO
SEE INSTRUCTIONS ON PAGE 38 FOR OPTIMAL MILK DISPENSING
1 2 3
strong aroma
espresso coffee 08:33
Press the key.
Select latte macchiato by navigating
the click wheel with your fi nger.
4 5 6
brewing in progress
latte macchiato
Press the key once for 1
cup and twice for 2 cups. The
latte macchiato will be brewed.
After this, the machine allows you to
dispense more milk if you wish.
This option remains active for
approx. 3 seconds.
To activate it, press the
button. Once the desired quantity
has been reached, press the
button again to stop dispensing.
strong aroma
latte macchiato 08:33
add milk?
latte macchiato
Fill the milk container
strong aroma
latte macchiato 08:33
Select the aroma by pressing the
key one or more times.
rinsing milk circuit
latte macchiato 08:33
The machine will propose cleaning
the milk circuits.
Press the
key to clean the
internal circuits.
If the user wishes to continue preparing other drinks the
machine will keep the “rinsing milk circuit” signal
active.
After 20 minutes of inactivity, the machine requires the user to
perform a rinsing cycle as described in Step 7. If the machine is
turned off immediately after dispensing a milk beverage, the
next time the machine is turned on it will require the user to
perform a rinsing cycle.
Note: Before performing the “milk rinsing circuit” function
make sure that:
1. a large enough container is positioned under the
dispensing spout;
2. the water tank contains a suffi cient quantity of water.
milk circuit washing
espresso coffee 08:33
After 14 days from the fi rst dispensing of
a milk-based beverage, the message
“milk circuit washing” is displayed; it is
advisable to clean the milk circuits as
shown on page 25.
After another 7 days the machine stops
dispensing milk-based beverage only and
the milk circuits must be washed; during
this phase, coffee and hot water may be
dispensed.
13
7 8
rinsing milk circuit
Press to perform the rinse
cycle.
in progress
milk circ. rinse cycle
In this phase the user cannot
intervene and must wait until the
cycle fi nishes. After this, the
machine returns to the main
menu.
9
Remove the container, rinse
and dry.
THIS PROCEDURE MUST BE PERFORMED FOR ALL MILK BEVERAGES!
AFTER USE, ALWAYS REMOVE THE MILK CONTAINER AND PUT IT IN THE REFRIGERATOR IF IT
CONTAINS REMAINING MILK.
espresso coffee 08:33
remove milk
After performing the rinse cycle, the machine reminds the user to
remove the container with the remaining milk through the message
“remove milk”.
REMOVE THE MILK CONTAINER ONLY WHEN THE MACHINE IS ON.
THE CONTAINER MAY BE LEFT IN THE MACHINE ONLY IF IT HAS BEEN WASHED WITH
DRINKING WATER AND IT DOES NOT CONTAIN MILK (SEE PAGE 38).
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