Rockwell Automation 2080-LC30-24QWB, 2080-LC30-24QVB, 2080-LC30-24QBB User Manual

Installation Instructions
Micro830 24 Point Programmable Controllers
Catalog Numbers 2080-LC30-24QWB, 2080-LC30-24QVB, 2080-LC30-24QBB
http://literature.rockwellautomation.com/
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Table of Contents
Topic Page
Important User Information 2
Additional Resources 6
Overview 7
Controller Description 7
Status Indicators 8
Mount the Module 8
Wire the Controller 11
Specifications 13
2 Micro830 24 Point Programmable Controllers
IMPORTANT

Important User Information

Solid state equipment has operational characteristics differing from those of electromechanical equipment. Safety Guidelines for the Application, Installation and Maintenance of Solid State Controls (Publication SGI-1.1 Automation sales office or online at http://rockwellautomation.com/literature solid state equipment and hard-wired electromechanical devices. Because of this difference, and also because of the wide variety of uses for solid state equipment, all persons responsible for applying this equipment must satisfy themselves that each intended application of this equipment is acceptable. In no event will Rockwell Automation, Inc. be responsible or liable for indirect or consequential damages resulting from the use or application of this equipment. The examples and diagrams in this manual are included solely for illustrative purposes. Because of the many variables and requirements associated with any particular installation, Rockwell Automation, Inc. cannot assume responsibility or liability for actual use based on the examples and diagrams. No patent liability is assumed by Rockwell Automation, Inc. with respect to use of information, circuits, equipment, or software described in this manual. Reproduction of the contents of this manual, in whole or in part, without written permission of Rockwell Automation, Inc., is prohibited. Throughout this manual, when necessary, we use notes to make you aware of safety considerations.
WARNING: Identifies information about practices or circumstances that can cause an explosion in a hazardous environment, which may lead to personal injury or death, property damage, or economic loss.
ATTENTION: Identifies information about practices or circumstances that can lead to personal injury or death, property damage, or economic loss. Attentions help you identify a hazard, avoid a hazard and recognize the consequences.
SHOCK HAZARD: Labels may be on or inside the equipment (for example, drive or motor) to alert people that dangerous voltage may be present.
BURN HAZARD: Labels may be on or inside the equipment (for example, drive or motor) to alert people that surfaces may reach dangerous temperatures.
IMPORTANT: Identifies information that is critical for successful application and understanding of the product.
) describes some important differences between
available from your local Rockwell
Publication 2080-IN004B-EN-P - April 2014

Environment and Enclosure

ATTENTION: This equipment is intended for use in a Pollution Degree 2
industrial environment, in overvoltage Category II applications (as defined in IEC 60664-1), at altitudes up to 2000 m (6562 ft) without derating. This equipment is considered Group 1, Class A industrial equipment according to IEC/CISPR 11. Without appropriate precautions, there may be difficulties with electromagnetic compatibility in residential and other environments due to conducted and radiated disturbances.
This equipment is supplied as open-type equipment. It must be mounted within an enclosure that is suitably designed for those specific environmental conditions that will be present and appropriately designed to prevent personal injury resulting from accessibility to live parts. The enclosure must have suitable flame-retardant properties to prevent or minimize the spread of flame, complying with a flame spread rating of 5VA, V2, V1, V0 (or equivalent) if non-metallic. The interior of the enclosure must be accessible only by the use of a tool. Subsequent sections of this publication may contain additional information regarding specific enclosure type ratings that are required to comply with certain product safety certifications.
In addition to this publication, see:
• Industrial Automation Wiring and Grounding Guidelines, Rockwell Automation publication 1770-4.1
• NEMA Standard 250 and IEC 60529, as applicable, for explanations of the degrees of protection provided by different types of enclosure.
Micro830 24 Point Programmable Controllers 3
, for additional installation requirements.

Preventing Electrostatic Discharge

ATTENTION: This equipment is sensitive to electrostatic discharge, which
can cause internal damage and affect normal operation. Follow these guidelines when you handle this equipment:
• Touch a grounded object to discharge potential static.
• Wear an approved grounding wriststrap.
• Do not touch connectors or pins on component boards.
• Do not touch circuit components inside the equipment.
• Use a static-safe workstation, if available.
• Store the equipment in appropriate static-safe packaging when not in use.
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4 Micro830 24 Point Programmable Controllers

North American Hazardous Location Approval

The following modules are North American Hazardous Location approved: 2080-LC30-24QWB, 2080-LC30-24QVB, 2080-LC30-24QBB
The following information applies when operating this equipment in hazardous locations:
Products marked "CL I, DIV 2, GP A, B, C, D" are suitable for use in Class I Division 2 Groups A, B, C, D, Hazardous Locations and nonhazardous locations only. Each product is supplied with markings on the rating nameplate indicating the hazardous location temperature code. When combining products within a system, the most adverse temperature code (lowest "T" number) may be used to help determine the overall temperature code of the system. Combinations of equipment in your system are subject to investigation by the local Authority Having Jurisdiction at the time of installation.
WARNING: EXPLOSION HAZARD
• Do not disconnect equipment unless power has been removed or the area is known to be nonhazardous.
• Do not disconnect connections to this equipment unless power has been removed or the area is known to be nonhazardous. Secure any external connections that mate to this equipment by using screws, sliding latches, threaded connectors, or other means provided with this product.
• Substitution of any component may impair suitability for Class I, Division 2.
• If this product contains batteries, they must only be changed in an area known to be nonhazardous.
Informations sur l’utilisation de cet équipement en environnements dangereux:
Les produits marqués "CL I, DIV 2, GP A, B, C, D" ne conviennent qu'à une utilisation en environnements de Classe I Division 2 Groupes A, B, C, D dangereux et non dangereux. Chaque produit est livré avec des marquages sur sa plaque d'identification qui indiquent le code de température pour les environnements dangereux. Lorsque plusieurs produits sont combinés dans un système, le code de température le plus défavorable (code de température le plus faible) peut être utilisé pour déterminer le code de température global du système. Les combinaisons d'équipements dans le système sont sujettes à inspection par les autorités locales qualifiées au moment de l'installation.
AVERTISSEMENT: RISQUE D’EXPLOSION
• Couper le courant ou s'assurer que l'environnement est classé non dangereux avant de débrancher l'équipement.
• Couper le courant ou s'assurer que l'environnement est classé non dangereux avant de débrancher les connecteurs. Fixer tous les connecteurs externes reliés à cet équipement à l'aide de vis, loquets coulissants, connecteurs filetés ou autres moyens fournis avec ce produit.
• La substitution de tout composant peut rendre cet équipement inadapté à une utilisation en environnement de Classe I, Division 2.
• S'assurer que l'environnement est classé non dangereux avant de changer les piles.
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Micro830 24 Point Programmable Controllers 5
WARNING:
If you connect or disconnect the serial cable with power applied to this
module or the serial device on the other end of the cable, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding.
When used in a Class I, Division 2, hazardous location, this equipment must
be mounted in a suitable enclosure with proper wiring method that complies with the governing electrical codes.
The local programming terminal port is intended for temporary use only and
must not be connected or disconnected unless the area is assured to be nonhazardous.
The USB port is intended for temporary local programming purposes only
and not intended for permanent connection. If you connect or disconnect the USB cable with power applied to this module or any device on the USB network, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. The USB port is a nonincendive field wiring connection for Class I, Division2 Groups A, B, C and D.
Exposure to some chemicals may degrade the sealing properties of
materials used in the Relays. It is recommended that the User periodically inspect these devices for any degradation of properties and replace the module if degradation is found.
If you insert or remove the plug-in module while backplane power is on, an
electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding. Refer to the Wiring Diagram for each plug-in module for additional details regarding removal or insertion under power
When you connect or disconnect the Removable Terminal Block (RTB) with
field side power applied, an electrical arc can occur. This could cause an explosion in hazardous location installations. Be sure that power is removed or the area is nonhazardous before proceeding.
WARNING:
The USB and serial cables are not to exceed 3.0 m (9.84 ft).
Do not wire more than 2 conductors on any single terminal.
Do not remove the Removable Terminal Block (RTB) until power is removed.
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6 Micro830 24 Point Programmable Controllers
ATTENTION:
To comply with the CE Low Voltage Directive (LVD), this equipment must be
powered from a source compliant with the following: Safety Extra Low Voltage (SELV) or Protected Extra Low Voltage (PELV).
To comply with UL restrictions, this equipment must be powered from a
Class 2 or Limited Voltage Limited Current Source (LVLC).
ATTENTION:
Electrostatic discharge can damage semiconductor devices inside the
module. Do not touch the connector pins or other sensitive areas.
Do not remove the protective debris strips until after the controller and all
other equipment in the panel near the module are mounted and wired. Remove strips before operating the controller. Failure to remove strips before operating can cause overheating.
Be careful when stripping wires. Wire fragments that fall into the controller
could cause damage. Once wiring is complete, make sure the controller is free of all metal fragments.

Additional Resources

Resource Description
Micro830® and Micro850® Programmable Controllers User Manual, publication 2080-UM002
®
Micro800 Instructions, publication 2080-IN001
Micro800 Plug-in Modules User Manual, publication 2080-UM004
Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1
AC Power Supply Installation
If you would like a manual, you can:
• download a free electronic version from the Internet:
http://literature.rockwellautomation.com
• purchase a printed manual by contacting your local Allen-Bradley distributor or Rockwell Automation representative
Publication 2080-IN004B-EN-P - April 2014
A more detailed description of how to install and use your Micro830 and Micro850 programmable controllers.
Information on wiring and installing the optional AC power supply.
Installation and wiring descriptions for the different Micro800 plug-in modules.
More information on proper wiring and grounding techniques.
Micro830 24 Point Programmable Controllers 7
12 3 4 5 6 7 8
89910111213 6
45016

Overview

The Micro830 24-point controller is an economical brick style controller with embedded inputs and outputs. It can accommodate up to three plug-in modules and accommodates any 24V DC output power supply that meets minimum specifications such as the optional Micro800 power supply, 2080-PS120-240VAC.
Controller Overview
Controller Description
Description Description
1 Status indicators 8 Mounting screw hole / mounting foot
2 Optional power supply slot 9 DIN rail mounting latch
3 Plug-in latch 10 Mode switch
4 Plug-in screw hole 11 Type B connector USB port
5 40 pin high speed plug-in connector 12 RS232/RS485 non-isolated combo
6 Removable I/O terminal block 13 Optional power supply
7 Right-side cover
serial port
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8 Micro830 24 Point Programmable Controllers
Input status
Run status
Force status
Power status
Fault status
Output status
Serial communications
status
45017
45018
Mounting dimensions do not include mounting feet or DIN rail latches.
150 mm (5.91 in.)
80 mm (3.15 in.)
90 mm (3.54 in.)
Status Indicators

Mount the Module

Most applications require installation in an industrial enclosure to reduce the effects of electrical interference and environmental exposure. Locate your controller as far as possible from power lines, load lines, and other sources of electrical noise such as hard-contact switches, relays, and AC motor drives. For more information on proper grounding guidelines, see the Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1
Mounting Dimensions and DIN Rail Mounting
.

Module Spacing

Maintain spacing from objects such as enclosure walls, wireways and adjacent equipment. Allow
50.8 mm (2 in.) of space on all sides for adequate ventilation, as shown. An exception to this spacing guideline is allowed for the side at which you are connecting the optional power supply, 2080-PS120-240VAC.
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Micro830 24 Point Programmable Controllers 9
TIP

DIN Rail Mounting

The module can be mounted using the following DIN rails: 35 x 7.5 mm x 1 mm (EN 50 022 - 35 x 7.5).
For environments with greater vibration and shock concerns, use the panel mounting method, instead of DIN rail mounting.
Before mounting the module on a DIN rail, use a flat-blade screwdriver in the DIN rail latch and pry it downwards until it is in the unlatched position.
1. Hook the top of the DIN rail mounting area of the controller onto the DIN rail, and then press the bottom until the controller snaps onto the DIN rail.
2. Push the DIN rail latch back into the latched position. Use DIN rail end anchors (Allen-Bradley part number 1492-EA35 or 1492-EAHJ35) for vibration or shock environments.
To remove your controller from the DIN rail, pry the DIN rail latch downwards until it is in the unlatched position.

Panel Mounting

The preferred mounting method is to use four M4 (#8) screws per module. Hole spacing tolerance: ±0.4 mm (0.016 in.).
Follow these steps to install your controller using mounting screws.
1. Place the controller against the panel where you are mounting it. Make sure the controller is spaced properly.
2. Mark drilling holes through the mounting screw holes and mounting feet then remove the controller.
3. Drill the holes at the markings, then replace the controller and mount it. Leave the protective debris strip in place until you are finished wiring any other devices.
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10 Micro830 24 Point Programmable Controllers
45326
100 mm (3.94 in.)
131 mm (5.16 in.)
Panel Mounting Dimensions

Use Surge Suppressors

Because of the potentially high current surges that occur when switching inductive load devices, such as motor starters and solenoids, we recommend the use of some type of surge suppression to protect and extend the operating life of the controllers output contacts. Switching inductive loads without surge suppression can significantly reduce the life expectancy of relay contacts. By adding a suppression device directly across the coil of an inductive device, you prolong the life of the output or relay contacts. You also reduce the effects of voltage transients and electrical noise from radiating into adjacent systems.
Refer to the Micro830/Micro850 Programmable Controllers User Manual, publication
2080-UM002
, for suitable surge suppression methods and recommended surge suppressors.
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Wire the Controller

45019
Input Terminal Block
Output Terminal Block
I-00
COM0 I-01
I-02
I-03
I-04
I-05
I-06 COM1
I-07
I-09
I-08
123456789101112
+DC24 +CM0
O-00-DC24
O-01
-CM0
+CM1
O-02 O-04
O-03
O-06
O-05
123456789101112
I-11
I-10
I-13
I-12
13 14 15 16
O-08
O-07
-CM1
O-09
13 14 15 16
Input Terminal Block
Output Terminal Block
45020
2080-LC30-24QWB
Micro830 24 Point Programmable Controllers 11
COM0 I-01
I-03
I-05
I-07
123456789101112
I-00
+DC24 CM0
I-02
CM1
I-04
I-06 COM1
CM2
O-03
123456789101112
O-00-DC24
O-01
O-02 O-04
2080-LC30-24QVB / 2080-LC30-24QBB
I-08
O-05
I-10
13 14 15 16
I-09
O-06
13 14 15 16
CM3
I-11
O-07
I-12
I-13
O-08
O-09
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12 Micro830 24 Point Programmable Controllers
Hazardous Location Class 1 Division 2, Groups A, B, C, and D
Non-Hazardous Location
Micro800 Controller
USB Port
J3
V
max
= 5V DC
I
max
= 500 μA Li = 1 μH C
i
= 120 pF
Any associated apparatus with Universal Serial Bus (USB) connection
USB Port
V
oc
, Isc, La and Ca to be determined per
Capacitance and Inductance Values table
Capacitance and Inductance Values
Nonincendive
Equipment
Associated Apparatus
V
max
(or Ui) Voc or Vt (or Uo)
I
max
(or Li) Isc or It (or Io)
Ci + C
cable
Ca (or Co)
L
i
+ L
cable
La (or Lo)
Capacitance and Inductance of the field wiring from the nonincendive equipment to the associated apparatus shall be calculated and must be included in the system calculations as shown in the table above.
Where the cable capacitance and inductance per foot are not known, the following values shall be used: C
cable
= 60 pF/ft, L
cable
= 0.2 μH/ft.
Wiring method must be in accordance with ANSI/NFPA70.
Control Drawing for Class 1 Division 2 Applications
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Micro830 24 Point Programmable Controllers 13
Min Max
Solid and Stranded
0.2 mm
2
(24 AWG)
2.5 mm2 (14 AWG)
rated @ 90 °C (194 °F ) insulation max

Specifications

General Specifications
Attribute 2080-LC30-24QWB 2080-LC30-24QVB 2080-LC30-24QBB
Number of I/O 24 (14 inputs, 10 outputs)
Dimensions HxWxD
Shipping weight, approx.
Wire size
Wiring category
Wire type Use Copper Conductors only
Terminal screw torque
Input circuit type 12/24V sink/source (standard)
Output circuit type Relay 24V DC sink (standard
Event Interrupt Support
Power consumption 12.32 W
Power supply voltage range
I/O rating Input 24V DC, 8.8 mA
90 x 150 x 80 mm (3.54 x 5.91 x 3.15 in.)
0.423 kg (0.933 lb)
(1)
2 – on signal ports 2 – on power ports
0.6 Nm (4.4 lb-in.) max (using a 2.5 mm (0.10 in.) flat-blade screwdriver)
24V sink/source (high-speed)
and high-speed)
Yes
20.4…26.4V DC Class 2, or Limited Voltage Limited Current Source (LVLC)
Output 2 A, 240 V AC, General Use
Input 24V DC, 8.8 mA Output 24V DC, Class 2, 1 A per point (Surrounding air temperature 30 °C) 24 V DC, Class 2, 0.3 A per point (Surrounding air temperature 65 °C)
24V DC source (standard and high-speed)
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14 Micro830 24 Point Programmable Controllers
General Specifications
Attribute 2080-LC30-24QWB 2080-LC30-24QVB 2080-LC30-24QBB
Isolation voltage 250V (continuous),
Reinforced Insulation Type, Outputs to Aux and Network, Inputs to Outputs Type tested for 60 s @ 720V DC, Inputs to Aux and Network, 3250 V DC Outputs to Aux and Network, Inputs to Outputs
Pilot duty rating C300, R150 N.A.
Insulation stripping
7 mm (0.28 in)
length
Enclosure type
Meets IP20
rating
North American
T4
temp code
(1)
Use this Conductor Category information for planning conductor routing. Refer to Industrial Automation Wiring and Grounding Guidelines, publication 1770-4.1
50V (continuous), Reinforced Insulation Type, I/O to Aux and Network, Inputs to Outputs Type tested for 60 s @ 720V DC, I/O to Aux and Network, Inputs to Outputs
.
Input Specifications
Attribute High-Speed DC Input
(Inputs 0...7)
Number of inputs 8 6
Voltage category 24V DC sink/source
Input group to backplane isolation
Verified by one of the following dielectric tests: 1,414V DC for 2 s 75V DC working voltage (IEC Class 2 reinforced insulation)
On-state voltage range 16.8…26.4V DC @ 65°C (149°F)
16.8…30.0V DC @ 30°C (86°F)
Off-state voltage, max 5V DC
Off-state current, max 1.5 mA
On-state current, min 5.0 mA @ 16.8V DC 1.8 mA @ 10V DC
On-state current, nom 8.8 mA @ 24V DC 8.5 mA @ 24V DC
On-state current, max 12.0 mA @ 30V DC
Publication 2080-IN004B-EN-P - April 2014
Standard DC Input (Inputs 8 and higher)
10…26.4V DC @ 65°C (149°F) 10…30.0V DC @ 30°C (86°F)
Input Specifications
Micro830 24 Point Programmable Controllers 15
Attribute High-Speed DC Input
(Inputs 0...7)
Standard DC Input (Inputs 8 and higher)
Nominal impedance 3 kΩ 3.74 kΩ
IEC input compatibility Type 3
AC input filter setting 8 ms for all embedded inputs
In Connected Components Workbench, go to the Embedded I/O configuration window to reconfigure the filter setting for each input group.
Output Specifications
Attribute 2080-LC30-24QWB 2080-LC30-24QVB / 2080-LC30-24QBB
Relay Output High-Speed
Output (Outputs 0...1)
Number of outputs 10 2 8
Output voltage, min 5V DC, 5V AC 10.8V DC 10V DC
Output voltage, max 125V DC, 265V AC 26.4V DC 26.4V DC
Load current, min 10 mA
Load current, max 2.0 A 100 mA (high-speed
operation)
1.0 A @ 30 °C
0.3 A @ 65 °C (standard operation)
Surge current, per point See
Current, per common,
Relay Contacts
Ratings on page 16
4.0 A for 10 ms every 1 s @ 30 °C; every 2 s
(1)
@ 65 °C
5 A N.A. N.A.
max
Turn on time/
10 ms 2.5 μs 0.1 ms
Turn off time, max
(1)
Applies for general purpose operation only. Does not apply for high-speed operation.
Standard Output (Outputs 2 and higher)
1.0 A @ 30 °C
0.3 A @ 65 °C (standard operation)
1 ms
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16 Micro830 24 Point Programmable Controllers
Relay Contacts Ratings
Maximum Volts Amperes Amperes
Make Break Make Break
120V AC 15 A 1.5 A 2.0 A 1800V A 180V A
240V AC 7.5 A 0.75 A
24V DC 1.0 A 1.0 A 28V A
125V DC 0.22 A
Continuous
Volt-Amperes
Environmental Specifications
Attribute Value
Temperature, operating
Temperature, surrounding air, max
Temperature, non-operating
Relative humidity IEC 60068-2-30 (Test Db, Unpackaged Damp Heat):
Vibration IEC 60068-2-6 (Test Fc, Operating):
Shock, operating IEC 60068-2-27 (Test Ea, Unpackaged Shock):
Shock, non-operating
Emissions CISPR 11
ESD immunity IEC 61000-4-2:
Radiated RF immunity
IEC 60068-2-1 (Test Ad, Operating Cold), IEC 60068-2-2 (Test Bd, Operating Dry Heat), IEC 60068-2-14 (Test Nb, Operating Thermal Shock):
-20…65 °C (-4…149 °F)
65 °C (149 °F)
IEC 60068-2-1 (Test Ab, Unpackaged Nonoperating Cold), IEC 60068-2-2 (Test Bb, Unpackaged Nonoperating Dry Heat), IEC 60068-2-14 (Test Na, Unpackaged Nonoperating Thermal Shock):
-40…85 °C (-40…185 °F)
5…95% non-condensing
2 g @ 10…500 Hz
25 g
IEC 60068-2-27 (Test Ea, Unpackaged Shock): DIN mount: 25 g PANEL mount: 35 g
Group 1, Class A
6 kV contact discharges 8 kV air discharges
IEC 61000-4-3: 10V/m with 1 kHz sine-wave 80% AM from 80…2000 MHz 10V/m with 200 Hz 50% Pulse 100% AM @ 900 MHz 10V/m with 200 Hz 50% Pulse 100% AM @ 1890 MHz 10V/m with 1 kHz sine-wave 80% AM from 2000…2700 MHz
Publication 2080-IN004B-EN-P - April 2014
Environmental Specifications
Attribute Value
EFT/B immunity IEC 61000-4-4:
±2 kV @ 5 kHz on power ports ±2 kV @ 5 kHz on signal ports
Surge transient immunity
IEC 61000-4-5: ±1 kV line-line(DM) and ±2 kV line-earth(CM) on power ports ±1 kV line-line(DM) and ±2 kV line-earth(CM) on signal ports
Conducted RF immunity
IEC 61000-4-6: 10V rms with 1 kHz sine-wave 80% AM from 150 kHz…80 MHz
Certifications
Micro830 24 Point Programmable Controllers 17
Certification (when product is marked)
Value
(1)
c-UL-us UL Listed Industrial Control Equipment, certified for US and Canada.
See UL File E322657.
UL Listed for Class I, Division 2 Group A,B,C,D Hazardous Locations,
certified for U.S. and Canada. See UL File E334470.
CE European Union 2004/108/EC EMC Directive, compliant with:
EN 61326-1; Meas./Control/Lab., Industrial Requirements EN 61000-6-2; Industrial Immunity EN 61000-6-4; Industrial Emissions EN 61131-2; Programmable Controllers (Clause 8, Zone A & B)
European Union 2006/95/EC LVD, compliant with:
EN 61131-2; Programmable Controllers (Clause 11)
C-Tick Australian Radiocommunications Act, compliant with:
AS/NZS CISPR 11; Industrial Emissions
KC Korean Registration of Broadcasting and Communications Equipment,
compliant with: Article 58-2 of Radio Waves Act, Clause 3
(1)
See the Product Certification link at http://www.rockwellautomation.com/products/certification/ for Declaration of Conformity, Certificates, and other certification details.
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18 Micro830 24 Point Programmable Controllers
Notes:
Publication 2080-IN004B-EN-P - April 2014
Notes:
Micro830 24 Point Programmable Controllers 19
Publication 2080-IN004B-EN-P - April 2014
Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using its products. At http://support.rockwellautomation.com, you can find technical manuals, a knowledge base of FAQs, technical and application notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and troubleshooting, we offer TechConnect support programs. For more information, contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual. You can also contact a special Customer Support number for initial help in getting your product up and running.
.
United States 1.440.646.3434
Outside United States
Monday – Friday, 8 a.m. – 5 p.m. EST
Please contact your local Rockwell Automation representative for any technical support issues.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility. However, if your product is not functioning and needs to be returned, follow these procedures.
United States Contact your distributor. You must provide a Customer Support case number
Outside United States
Allen-Bradley, Rockwell Automation, Micro800, Micro830, Micro850, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
(call the phone number above to obtain one) to your distributor in order to complete the return process.
Please contact your local Rockwell Automation representative for the return procedure.
Publication 2080-IN004B-EN-P - April 2014 PN-244663
Supersedes Publication 2080-IN004A-EN-P - September 2010 Copyright © 2014 Rockwell Automation, Inc. All rights reserved. Printed in Singapore.
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