Ricoh SP C221N User Guide
Guide to the Printer
1
Installing the Printer and Options
2
Connecting the Printer
3
Paper and Other Media
4
Operating Instructions
Hardware Guide
Replacing Consumables
5
Cleaning the Printer
6
Troubleshooting
7
Removing Misfed Paper
8
Appendix
9
Read this manual carefully before you use this machine and keep it handy for future reference. For safe and correct use, be sure to read “Safety
Information” before using the machine.
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your
safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy
place for quick reference.
Important
Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine.
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law:
bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its
completeness or accuracy. If you have any questions concerning the legality of copying or printing certain items, consult with your legal advisor.
Notes:
Some illustrations in this manual might be slightly different from the machine.
Certain options might not be available in some countries. For details, please contact your local dealer.
Depending on which country you are in, certain units may be optional. For details, please contact your
local dealer.
Caution:
Use of controls or adjustments or performance of procedures other than those specified in this manual
might result in hazardous radiation exposure.
For good print quality, the supplier recommends that you use genuine toner, maintenance kits and parts
from the supplier.
The supplier shall not be responsible for any damage or expense that might result from the use of consumables (toner, maintenance kits and parts) other than genuine consumables from the supplier with
your office products.
Positions of RWARNING and RCAUTION
labels
This machine has labels for RWARNING and RCAUTION at the positions
shown below. For safety, please follow the instructions and handle the machine
as indicated.
ASH075S
Do not incinerate used toner or toner containers. Toner dust might ignite when
exposed to an open flame. Disposal should take place at an authorized dealer or
an appropriate collection site.
Keep toner (used or unused) and toner containers out of reach of children.
Do not touch labelled gray areas.
The areas can get very hot.
Do not incinerate spilled toner or used toner. Toner dust is flammable and might
ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site.
Keep toner (used or unused) and toner containers out of reach of children.
i
Manuals for This Printer
For particular functions, see the relevant parts of the manual.
❖ Safety Information
Provides information on safe usage of this machine.
To avoid injury and prevent damage to the machine, be sure to read this.
❖ Quick Installation Guide
Contains procedures for removing the printer from its box, and connecting it
to a computer.
❖ Hardware Guide
Contains information about paper and procedures such as installing options,
replacing consumables, responding to error messages, and resolving jams.
❖ Software Guide
Contain procedures for using this machine in a network environment, utilizing the software, and using security functions.
ii
How to Read This Manual
Symbols
This manual uses the following symbols:
Indicates important safety notes.
Ignoring these notes could result in serious injury or death. Be sure to read these
notes. They can be found in the “Safety Information” section of Hardware
Guide.
Indicates important safety notes.
Ignoring these notes could result in moderate or minor injury, or damage to the
machine or to property. Be sure to read these notes. They can be found in the
“Safety Information” section of Hardware Guide.
Indicates points to pay attention to when using the machine, and explanations
of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure
to read these explanations.
Indicates supplementary explanations of the machine’s functions, and instructions on resolving user errors.
This symbol is located at the end of sections. It indicates where you can find further relevant information.
[ ]
Indicates the names of keys that appear on the machine’s display panel.
{ }
Indicates the names of keys on the machine’s control panel.
iii
Description for the Specified Model
In this manual, the following items explain about the printer for the specified
models:
This explains about the 220–240 V model printer. You can identify the model by
checking the label on the rear of the printer.
Read if you purchase this model.
This explains about the 120 V model printer. You can identify the model by
checking the label on the rear of the printer.
Read if you purchase this model.
Note
❒ If you do not know your model, check the model code on the printer's name-
plate.
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iv
Installing the Operating Instructions
The CD-ROM provided with the printer contains an HTML Operating Instructions Manual in HTML version. Follow this instructions to install it.
Important
❒ System Requirements :
• Windows 2000/XP/Vista, or Windows Server 2003/2003 R2.
• 800 × 600 or higher monitor resolution.
❒ Web Browsers :
• Microsoft Internet Explorer 5.5 SP2 or higher
• Firefox 1.0 or higher
A Quit all applications currently running.
B Insert the CD-ROM into the CD-ROM drive.
The installer starts.
Auto Run may not work under certain operating system setting. If this is the
case, launch “Setup.exe” on the CD-ROM root directory.
C Select an interface language, and then click [OK].
D Click [Install Manuals].
E Follow the instructions on the screen to complete the installation.
F Click [Finish] when the installation is completed.
G Click [Exit].
Note
❒ Auto Run may not work under certain operating system setting. If this is
the case, copy all data on the CD-ROM root directory to your hard disk
drive, and then launch “Setup.exe” to start the installation.
❒ To uninstall the Operating Instructions Manual, select [Programs] in the
[Start] menu, select your printer driver, and then click [uninstall]. You can
uninstall each Manual Guide separately.
❒ If you are using an incompatible Web browser and the simpler version of
the Operating Instructions Manual does not display correctly, open the
folder “MANUAL \ LANG \ (language) \ (manual name) \ unv \” on the
CD-ROM, and then double-click on “index.htm”.
v
TABLE OF CONTENTS
Positions of RWARNING and RCAUTION labels ...............................................i
Manuals for This Printer........................................................................................ii
How to Read This Manual ....................................................................................iii
Symbols .................................................................................................................... iii
Description for the Specified Model....................................................................iv
Installing the Operating Instructions ...................................................................v
1. Guide to the Printer
Exterior: Front View...............................................................................................1
Exterior: Rear View ................................................................................................2
Inside.......................................................................................................................3
Control Panel..........................................................................................................4
2. Installing the Printer and Options
Installing the Printer ..............................................................................................5
Where to Put the Printer.............................................................................................5
Unpacking ..................................................................................................................7
Turning the Power On ..............................................................................................13
Installing Options.................................................................................................14
Attaching Paper Feed Unit TK1010 .........................................................................14
Attaching Memory Unit Type F 256MB (DDR-SDRAM Module) ..............................16
3. Connecting the Printer
Network Connection ............................................................................................19
Reading the LED Lamps ..........................................................................................20
USB Connection...................................................................................................21
4. Paper and Other Media
Paper and Other Media Supported by This Printer...........................................23
Paper Recommendations....................................................................................25
Loading Paper..........................................................................................................25
Storing Paper ...........................................................................................................25
Types of Paper and Other Media .............................................................................26
Paper Not Supported by This Printer .......................................................................31
Print Area .................................................................................................................32
Loading Paper ......................................................................................................34
Loading Paper in Tray 1...........................................................................................34
Loading Paper in the Optional Paper Feed Unit ......................................................46
Loading Paper in the Bypass Tray ...........................................................................48
5. Replacing Consumables
Replacing the Print Cartridge .............................................................................51
Replacing the Waste Toner Bottle......................................................................56
vi
6. Cleaning the Printer
Cautions to Take When Cleaning .......................................................................63
Cleaning the Toner Density Sensor ...................................................................64
Cleaning the Friction Pad and the Paper Feed Roller ...................................... 66
Cleaning the Registration Roller ........................................................................69
7. Troubleshooting
Error & Status Messages on Smart Organizing Monitor..................................71
Panel Indicator .....................................................................................................77
Printer Does Not Print .........................................................................................78
When the Printer is Directly Connected to a Computer via USB Cable ................... 79
Other Printing Problems .....................................................................................82
Additional Troubleshooting ................................................................................88
8. Removing Misfed Paper
When Paper is Jammed.......................................................................................89
When Paper Jams inside the Fusing Unit ................................................................90
When Paper Jams Inside the Tray...........................................................................92
When Paper Jams inside the Transfer Unit .............................................................94
9. Appendix
If the Printer is Not Going to Be Used for a Long Time....................................95
Preparing the Printer For a Long Period of Inactivity ...............................................95
Using the Printer Again after it has been Inactive for a Long Period .......................98
Moving and Transporting the Printer............................................................... 100
Moving the Printer ..................................................................................................101
Consumables .....................................................................................................102
Print Cartridge ........................................................................................................102
Waste Toner Bottle ................................................................................................103
Specifications.....................................................................................................104
Main Unit ................................................................................................................104
Options...................................................................................................................107
INDEX....................................................................................................... 108
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viii
1. Guide to the Printer
Exterior: Front View
1. Top Cover
Open this cover to replace the print cartridge.
2. Control Panel
Contains keys for printer control and indicators that shows the printer status.
3. Front Cover
Open this cover to replace the waste toner bottle or remove jammed paper.
To open this cover, pull the lever on the
right side of the printer.
4. Power Switch
Use this switch to turn the power on and
off.
5. Bypass Tray
Load paper sheet by sheet.
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6. Tray 1
Up to 250 sheets of plain paper can be
loaded.
7. Top Cover Open Lever
8. Standard tray extension
Use this to support sheets that come out
curled after they are printed.
Flip open the extension by pushing down
on the end that is toward the rear of the
machine.
9. Stop Fences
Use these to stop legal-size or A4-size
prints falling behind the machine.
For legal-size prints, raise the rear fence.
For A4-size prints, raise the forward
fence.
10. Standard Tray
Output is stacked here with the print side
down.
1
1
Guide to the Printer
Exterior: Rear View
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1. Front Cover Open Lever
2. Cable cover
3. Memory cover
Remove this cover to install the additional
memory unit (option).
4. Power Socket
5. Rear cover
Remove this cover when you load paper
larger than A4 in the paper tray.
Note
❒ Make sure the digital camera you connect to the printer for PictBridge and di-
rect printing supports PictBridge.
❒ You cannot add memory unit to the SP C220N model printer.
❒ USB Host Interface is installed only for the SP C222DN model printer.
6. Ethernet Port
Use a network interface cable to connect
the printer to the network.
7. USB Host Interface
Use a USB cable to connect the digital
camera to the printer. You can print images directly from a digital camera, without having to connect to a computer.
8. USB Port
Use a USB cable to connect the printer to
the host computer.
2
Inside
Inside
1
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1. Print Cartridge
Loads from the printer rear, in the order
of cyan (C), magenta (M), yellow (Y), and
black (K).
If a toner end indicator on the control
panel lights up, replace the print cartridge of the indicated color.
2. Fusing Unit
Fuses toner to the paper.
You might have to handle this unit to
check for or remove jammed paper.
3. Waste Toner Bottle
Collects toner that is wasted during
printing.
If the message “Waste Toner Bottle
Full. The Waste Toner Bottle is
full. Open the indicated cover,
and then replace the Waste Toner Bottle. Front Cover: [Waste
Toner Bottle].” appears on the Smart
Organizing Monitor dialog box, replace
the waste toner bottle.
4. Transfer unit
Removes to change a waste toner bottle.
Reference
For details about the messages which appear on the screen to prompt you to
replace the units, see p.71 “Error & Status Messages on Smart Organizing
Monitor”.
3
1
Guide to the Printer
Control Panel
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1. Alert Indicator
Lights up whenever a printer error occurs. Use Smart Organizing Monitor to
check the error.
2. Ready Indicator
Lights up when the printer is ready to receive data from a computer. Flashes
when the printer is warming up or receiving data.
3. {Stop/Start} key
If you press this key, the printer stops receiving data, and printing is not possible.
Press the {Stop/Start} key again to return
to the ready condition.
You can also use this key to print the configuration page. To print the configuration page, turn the printer off and then,
while pressing and holding this key
down, turn the printer back on, keeping
the key pressed until the Ready indicator
flashes once. The configuration page will
then print out.
4. {Job Reset} key
Press this key to cancel a job that is printing out.
You can also use this key to print a test
page. To print the test page, turn the
printer off and then, while pressing and
holding this key down, turn the printer
back on, keeping the key pressed until
the Alert indicator flashes once. The test
page will then print out.
5. Load Paper Indicator
Lights up when a paper tray is empty or
unattached.
6. Replace Print Cartridge Indicator
The indicator under each toner icon
flashes when there is little toner remaining. The indicator remains lit when there
is no toner left.
LED color corresponds to Toner color.
Note
❒ To print the configuration page using the {Stop/Start} key is not available for
the SP C220N model printer.
Reference
For printing the configuration page, see Software Guide.
4
2. Installing the Printer and
R
R
Options
Installing the Printer
This section describes how to install the printer and perform settings after installation.
Where to Put the Printer
The printer’s location should be carefully chosen because environmental conditions greatly affect its performance.
WARNING:
• The supplied power cord is for use with this equipment only. Do not
use with other appliances. Doing so may result in fire, electric shock,
or injury.
• Keep the machine away from flammable liquids, gases, and aerosols.
A fire or an electric shock might occur.
• The wall outlet shall be installed near the machine and shall be easily
accessible.
• Connect the machine only to the power source described in this manual. Connect the power cord directly into a wall outlet and do not use
an extension cord. Do not damage, break or make any modifications
to the power cord. Do not place heavy objects on it. Do not pull it hard
nor bend it more than necessary. These actions could cause an electric shock or fire.
CAUTION:
• Keep the machine away from humidity and dust. Otherwise a fire or an
electric shock might occur. Do not place the machine on an unstable or tilted surface. If it topples over, an injury might occur.
• Keep the machine in an area that is within optimum environmental conditions. Operating the machine in an environment that is outside the recommended ranges of humidity and temperature can cause an electrical fire
hazard. Keep the area around the socket free of dust. Accumulated dust
can become an electrical fire hazard.
• Make sure the room where you are using the machine is well ventilated and
spacious. Good ventilation is especially important when the machine is
used heavily.
5
2
Installing the Printer and Options
❖ Space Required for Installation
The recommended (or minimum) space requirements are as follows:
ASH200S
❖ Optimum Environmental Conditions
Permissible and recommended temperature and humidity ranges are as follows:
ASH201S
• White area: Permissible Range
• Gray area: Recommended Range
Note
❒ When you use this machine for a long time in a confined space without
good ventilation, you may detect an odd smell. To keep the workplace
comfortable, we recommend that you keep it well ventilated.
6
Installing the Printer
R
R
❖ Environments to Avoid
Important
❒ Areas exposed to direct sunlight or strong light
❒ Dusty areas
❒ Areas with corrosive gases
❒ Areas that are excessively cold, hot, or humid
❒ Locations near air conditioners or humidifiers
❒ Locations near other electronic equipment
❒ Locations subject to frequent strong vibration
❖ Power Source
Connect the power cable to a power source of the following specification:
• 220 - 240 V, 50/60 Hz, 6 A or more
• 120 V, 60 Hz, 11 A or more
Unpacking
2
To protect it from shock and vibration during transit, this printer comes packaged in cushioning foam and secured with tape. Remove these protective materials after bringing the machine to where it will be installed.
WARNING:
• Do not incinerate used toner or toner containers. Toner dust might ignite when exposed to an open flame. Dispose of used toner containers
in accordance with local regulations.
• Do not store toner, used toner, or toner containers in a place with an
open flame. The toner might ignite and cause burns of a fire.
CAUTION:
• Keep toner (used or unused) and toner containers out of reach of children.
• If toner or used toner is inhaled, gargle with plenty of water and move into
a fresh air environment. Consult a doctor if necessary.
• If toner or used toner gets into your eyes, flush thoroughly with eyewash or
water. Consult a doctor if necessary.
• If toner or used toner is swallowed, dilute by drinking a large amount of water. Consult a doctor if necessary.
• When moving the printer, use the inset grips on both sides. The printer will
break or cause injury if dropped.
7
2
Installing the Printer and Options
Important
❒ Removed tape is dirty. Be careful not to let it touch your hands or clothes.
❒ Leave the tape holding the paper feed tray and cover in place while moving
the printer.
❒ Lower the machine slowly and carefully to prevent trapping your hands.
❒ Do not grip on the tray area when lifting the printer.
❒ Do not allow paper clips, staples, or other small metallic objects to fall inside
the machine.
❒ Keep the uncovered print cartridge away from direct sunlight.
❒ Do not touch the print cartridge's photo conductor.
ASH100S
A Remove the plastic bag.
B Lift the printer with two people by using the inset grips on both sides of
the printer.
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8
Installing the Printer
C Pull Front Cover Open Lever, and then open the front cover with both
hands carefully.
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D Lower the blue fusing unit lever.
2
ASH108S
E Hold each tape near its joint, and then pull both tapes gently upward to re-
move them from the printer at the same time.
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9
2
Installing the Printer and Options
F Carefully lift the blue fusing unit levers.
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G Close the front cover with both hands carefully.
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H Pull up Top Cover Open Lever to open the top cover.
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10
Installing the Printer
I Remove the protection tape.
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J Take each print cartridge out.
Gripping its center, carefully pull the print cartridge upward and out.
2
ASH005S
When taking out the black print cartridge, be sure to remove the protection
sheet also.
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ASH088S
11
2
Installing the Printer and Options
K Hold the print cartridge and shake it from side to side five or six times.
ASH113S
L Check the toner color and location correspond, and then carefully insert the
print cartridge vertically.
ASH009S
M Close the top cover with both hands carefully.
ASH010S
12
Installing the Printer
R
Turning the Power On
Follow the procedure below to turn the power on.
WARNING:
• Plug and unplug the power cable with dry hands, or an electric shock
could occur.
Important
❒ Make sure the power cable is plugged securely into the wall outlet.
❒ Turn the power switch off when plugging and unplugging the power plug.
❒ Do not turn off the power switch until initializing is completed. Doing so re-
sults in malfunction.
A Plug in the power cable.
ASH071S
B Turn the power switch to On.
2
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The Ready indicator on the control panel lights up.
Note
❒ Wait until the Ready indicator turns on.
❒ The machine may make a noise while initializing. This noise does not indi-
cate a malfunction.
13
2
R
Installing the Printer and Options
Installing Options
This section describes how to install options.
By installing options, you can improve the printer performance and have an expanded variety of features to use. For the specifications of each option, see p.104
“Specifications”.
Attaching Paper Feed Unit TK1010
When installing multiple options, install Paper Feed Unit TK1010 first.
CAUTION:
• The printer weighs approximately 23 kg (50.6 lb.). When moving the printer,
use the inset grips on both sides, and lift slowly in pairs. The printer will
break or cause injury if dropped.
• Lifting the paper feed unit carelessly or dropping may cause injury.
• It is dangerous to handle the plug with wet hands. Doing this may result in
receiving an electric shock.
• Before moving the machine, unplug the power cord from the wall outlet. If
the cord is unplugged abruptly, it could become damaged. Damaged plugs
or cords can cause an electrical or fire hazard.
Important
❒ Tray 1 is required to print using the optional paper feed unit. Without Tray 1,
paper jams will occur.
❒ The optional paper feed unit can be installed on the SP C221N and SP
C222DN model printers.
❒ Certain options might not be available in some countries. For details, contact
your local dealer.
❒ The printer should always be lifted by two people.
❒ Do not grip on the tray area when lifting the printer.
A Check the package contains Paper Feed Unit TK1010.
ASH001S
14
Installing Options
B Turn off the printer's power switch, and then unplug the printer's power
cord from the wall outlet.
C Remove the adhesive tape from the optional paper feed unit.
ASH025S
D Lift the printer using the inset grips on both sides of the printer.
2
ASH051S
E There are three upright pins on the optional paper feed unit. Align them
with the holes on the underside of the printer, and then carefully lower the
printer.
ASH003S
F After installing the option, print the configuration page to confirm the in-
stallation.
15
Installing the Printer and Options
R
Note
❒ When moving the printer, remove the optional paper feed unit.
❒ Before using the optional paper feed unit, you can make settings in the
printer driver.
❒ If the new device is listed in the column of configuration options, then it
has been properly installed.
2
❒ If the optional paper feed unit is not installed properly, reinstall it follow-
ing this procedure. If you cannot install it properly even after attempting
reinstallation, contact your sales or service representative.
Reference
For printing the configuration page, see Software Guide.
For loading paper into the paper tray, see p.34 “Loading Paper”.
When adjusting the printing position, see Software Guide.
Attaching Memory Unit Type F 256MB (DDR-SDRAM Module)
CAUTION:
• Before installing the memory unit, turn off the printer's power switch and unplug the power cable. After installing the memory unit, be sure to close the
memory unit cover, and then turn the machine back on. Do not turn on the
machine before closing the memory unit cover.
Important
❒ Before touching the memory unit, ground yourself by touching something
metal to discharge any static electricity. Static electricity can damage the
memory unit.
❒ You can install the memory unit in the SP C221N and SP C222DN model
printers.
❒ Do not subject the memory unit to physical shocks.
A Turn off the power, and then unplug the power cable.
B Remove the memory cover.
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16
C Loosen the screw securing the inner cover by using a coin.
ASH027S
D Be sure to install the memory unit as shown.
Installing Options
2
ASH028S
E To install the recommended memory, align the notch of the recommended
memory with the protruding part of the vacant slot, and then carefully insert the module at an angle.
ASH029S
17
2
Installing the Printer and Options
F Keeping the module at an angle, press it down until it clicks into place.
ASH030S
G Attach the inner cover, and then fasten the screw.
ASH031S
H Attach the memory cover.
I After installing the option, print the configuration page to confirm the in-
stallation.
If it is installed properly, the memory capacity will appear under “Total
Memory” on the configuration page.
Note
❒ Before using the new memory unit, make settings in the printer driver.
❒ If the memory unit is not properly installed, repeat this procedure. If you
cannot install it properly even after reinstallation, contact your sales or
service representative.
Reference
For printing the configuration page, see Software Guide.
18
3. Connecting the Printer
R
Network Connection
Follow the procedure below to connect the printer to the computer through the
network. Prepare a hub, straight-through Ethernet cable, and any other necessary network devices before connecting the 10BASE-T or 100BASE-TX cable to
the printer's Ethernet port.
CAUTION:
• Connect only an approved network interface board to this printer. A voltage
over load can occur if you connect an incorrect network interface board,
such as a telephone line interface, to the printer. Voltage overloads can
cause fire, electric shock, and burns. Doing so may result in fire, electric
shock, or injury.
Important
❒ Use shielded Ethernet cable. Unshielded cables create electromagnetic inter-
ference that could cause malfunctions.
❒ The Ethernet cable is not supplied with this printer. Select your cable accord-
ing to the network environment.
A Remove the cable cover.
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B Connect the Ethernet cable to the Ethernet port.
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19
3
Connecting the Printer
C Connect the other end of the cable to the printer's network, such as a hub.
D Attach the cable cover.
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Reference
For details about network environment settings, see Software Guide.
Reading the LED Lamps
1. Yellow: comes on when 100BASE-
TX is being used. It comes off when
10BASE-T is being used.
20
AQC070S
2. Green: comes on when the printer
is properly connected to the network.
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