Product Service ............................................................................................ 119
Customer Information Card ..........................................................................120
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Version Description
Version 2.0 built 070206:
The new version firmware DVR has the following new features:
1. Supports USB mouse
Recommended USB mouse model list:
Logitech: M-UV83
Benq: M800
ViewSonic: MC204
Philips: SPM4500BB/93
LG: LGIM-ML208
GlodFly: GF-OP718
Newmen: MS0270 (www.newmen.com.cn)
Agiler: AGM-018LU (www.agilertech.com)
Citu: CH-3090 (www.citu.cn)
2. Supports USB external DVD backup
Recommended USB external DVD model list:
LG GSA-E10L
BENQ EW164B
Samsung SE-S164
3. Supports DS-1000KI network keyboard
4. Supports E-SATA HDD backup
E-SATA interface in QSD42208, QSC26408, and QSC26416 model DVRs is optional. 1st
internal SATA interface can be extended to E-SATA (external SATA) interface. In DVR
“Recording” menu, you can select 1st SATA HDD as either “Recording” or “Backup” work mode.
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If you select “Backup” mode, in DVR “Playback” menu, you can select SATA HDD for
backup.
5
....
Solved some old version bugs
VGA black screen and Aux audio output issues
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Chapter 1 Product Introduction
1.1 Summary
The Commercial series network digital video recorder is an excellent digital surveillance product.
It uses the embedded MCU and embedded operating system (RTOS), combining the most
advanced technology in the Information Industry such as video and audio encoding/decoding, hard
disk recording and TCP/IP. The firmware is burned into flash memory, more stable and reliable.
The Commercial series device has both the features of digital video recorder (DVR) and
digital video server (DVS). It can work stand alone, also be used to build a powerful surveillance
network, widely used in banking, telecommunications, transportation, factories, warehouses,
irrigation, etc.
1.2 Features
Compression
Supports 16 channnels video input (PAL/NTSC) at most. Each channel is independent,
H.264 hardware compression and real time (PAL: 25 FPS, NTSC: 30FPS). Support both
variable bitrate and variable frame rate.
Supports 16 channels audio input at most. Each channel is independent, OggVorbis
compression and bitrate is 16Kbps.
Compressed video and audio are synchronous. You can select either mixed stream or
only video stream.
Supports 4CIF, DCIF, 2CIF, CIF and QCIF resolution (depending on model).
Supports multi area motion detection.
Supports OSD and changeable OSD position.
Supports LOGO and changeable LOGO position.
Local functions
Record
Supports multiple record type, including real time, manual record, motion detection,
external alarm, motion&alarm, motion|alarm.
Supports 8 SATA HDDs and each HDD can support 2000GB maximum.
Supports FAT32 file system.
Supports HDD S.M.A.R.T technology.
Supports cycle or none cycle record.
Supports backing up the recorded files and clips. Supports USB flash memory, USB
HDD, USB CD-R/W, USB DVD-R/W, SATA DVDRW/CDRW HDD for backup.
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Preview and playback
Supports BNC analog moniotor and VGA output for main output
Supports one aux video and audio input
Supports multiple preview modes.
Supports sensitive area mask.
Supports camera spiteful block alarm.
Supports 2-ch synchronous playback. Support play forward, backward, pause, frame by
frame, etc.
Supports play back by files or by time.
Displays local record status.
PTZ
Supports many PTZ protocols.
Supports preset, sequence and cruise.
Alarms
Supports exception alarm, motion detection alarm, external alarm, etc.
Others
Supports IR control.
Supports RS-485 keyboard.
Supports multi-level user management.
Network
Supports TCP, UDP, RTP, Multicast for network preview.
Supports PPPoE for broad band access.
Supports PSTN for narrow band access.
Supports remote parameters setup.
Alarm information can be sent to remote center.
Network control PTZ.
Network record real time stream.
Network download and playback of the recorded files in DVR.
Remotely upgrade the firmware.
RS-232 supports transparent channel function so that the remote PC can use DVR to
control serial devices.
Supports bi-directional voice talk or one-way voice broadcast.
Supports IE to preview and config DVR.
Support log.
Connect RS-232 devices. Refer to Appendix B for pin
definition.
Connect network devices. Refer to Appendix B for pin
definition.
Can use Hikvision DS-1000K1, DS-1002K1, DS1003K1
PTZ connection. Using T+/T- to connect PTZ.
4 sensor alarm in.
Relay Output
7 GND Ground
8
AC Input
9
E-SATA
2 replay output.
100~240VAC
Optional. Extend 1st internal SATA to E-SATA.
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2.3.2 8-ch/16-ch QSC26408/16 Rear Panel
QSC26408 Rear Panel
QSC26416 Rear Panel
Index Physical Interface Description
Video Input
Standard BNC.
1
Audio Input
Aux video Output
Standard BNC.
Spot monitor for video preview and playback.
2
Aux audio Output
Main video output
Spot monitor for audio preview and playback.
Main monitor for video and menu.
3
Main audio output
4
Line In
5
VGA Interface
RS-232
6
RJ45 Network Port
Main monitor for audio preview and playback.
Audio line input for voice talk.
VGA display.
Connect RS-232 devices. Refer to Appendix B for pin
definition.
Connect network devices. Refer to Appendix B for pin
definition.
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7
USB Interface
8 E-SATA
9
SW1
RS-485
Keyboard Interface
10
External Alarm Input
Relay Output
11
GND
12
AC Input
USB memory disk, USB HDD, USB CD-R/W, USB DVD
or USB mouse.
Optional. Extend 1st internal SATA to E-SATA.
RS-485 terminal resistor switch. Default is off. The
resistor is 120Ohm.
PTZ connection. Using T+/T- to connect PTZ.
Using D+/D- for keyboard and DVR cascade connection.
Can use Hikvision DS-1000K1, DS-1002K1, DS1003K1
16 sensor alarm in.
4 replay output.
Ground
100~240VAC
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2.4 External Alarm In/Out Connection
Alarm input port (drp node):
G (GND): Connect the GND of sensor.
1~8: Alarm input, support normal
open/normal close.
0: Reserved.
Alarm output:
1G~4G: 4 relay output.
Alarm output connection
Please note the usage of jumper JJ1. If you use DC, either connection is OK. We suggest you
use DC under 12V, 1A.
If you use AC, please open the jumper. There are 4 jumpers (JJ1, JJ2, JJ3 and JJ4) on DVR
main board, corresponding with 4 alarm output. The default is closed.
Warning: If you use AC input for relay output, please open the jumpers.
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Chapter 3 Operational Instructions
3.1.1 8-ch QSD42208 Front Panel
Index Type Name Description
1 USB Port USB flash drive, HDD, DVDRW/CDRW or Mouse
2 Status
Lamps
3 POWER POWER Device switch with power indicator lamp. Green means DVR is
4 Compound
Keys
1-8 Shows channel 1-8 status. Green means recording; Red means
network transmission; Orange means recording and network
transmission. Lamp twinkle and red means the corresponding
HDD has error.
working; Red means DVR is powered off; No light means no
power is supplied.
MENU
ESC
PLAY
REC
EDIT
PTZ
A
PREV
1. Switch preview mode into menu;
2. Brush control short key【WIPER】.
Cancel and back to parent menu.
1. Local playback;
2. 【AUTO】in PTZ mode.
1. Manual record;
2. 【SHOT】in PTZ mode (adjust preset).
1. In edit state, delete current cursor character;
2. 【IRIS+】 in PTZ control;
1. Select or × to enable or disable.
1. Enter into PTZ control mode;
2. 【IRIS-】in PTZ control.
1. Input switch (number, lower case, upper case and symbol);
2. 【FOCUS+】in PTZ control;
3. In preview mode, display or hide the channel status bar.
1. Multi screen preview switch;
2. Switch menu mode into preview;
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INFO
Main/Aux
5 Input
Keys
6 Control
Keys
Numeric
Keys
F1
F2
Direction
Keys
ENTER
3. 【FOCUS-】in PTZ control.
【
ZOOM+】in PTZ control.
1. 【ZOOM-】in PTZ control.
2. Switch main/aux video output control mode.
Input number, lower case, upper case character and symbols.
【
LIGHT】in PTZ control.
【
AUX】in PTZ control.
Composed of 【】,【】,【】and【】.
1. Menu mode, use【】/【】 to select 【】/【】 to
edit;
2. PTZ direction control;
3. Playback speed control.
1. Menu confirmation;
2. Select or × to enable or disable;
3. Pause playback.
3.1.2 8-ch QSC26408 Front Panel
Index Type Name Description
1 IR receiver.
2 Status
Lamps
1-8 Shows channel 1-8 status. Green means recording; Red means
network transmission; Orange means recording and network
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transmission. Lamp twinkle and red means the corresponding
HDD has error.
3 Status
Lamps
9-16
(Previous
model
Shows channel 1-16 status. Green means recording; Red means
network transmission; Orange means recording and network
transmission.
QSC26416)
4 POWER POWER Device switch with power indicator lamp. Green means DVR is
working; Red means DVR is powered off; No light means no
power is supplied.
5 Status
Lamps
6 Command
Keys
READY
STATUS
ALARM
MODEM
HDD
LINK
Tx/Rx
MENU
ESC
PLAY
REC
EDIT
PTZ
A
PREV
INFO
DVR is ready.
Green means you can use IR remote control.
Red means there is an alarm.
Green means modem connection and dial-up successful.
Twinkle in red means reading or writing HDD.
Green means network is OK.
Twinkle in green means data is being transmitted.
1. Switch preview mode into menu;
2. Brush control short key【WIPER】.
Cancel and back to parent menu.
1. Local playback 2.【AUTO】in PTZ mode.
1. Manual record;
2. 【SHOT】in PTZ mode (adjust preset).
1. In edit state, delete current cursor character;
2. 【IRIS+】 in PTZ control;
2. Select or × to enable or disable.
1. Enter into PTZ control mode;
2. 【IRIS-】in PTZ control.
1. Input switch (number, lower case, upper case and symbol);
2. 【FOCUS+】in PTZ control;
3. In preview mode, display or hide the channel status bar.
1. Multi screen preview switch;
2. Switch menu mode into preview;
3. 【FOCUS-】in PTZ control.
【
ZOOM+】in PTZ control.
3. 【ZOOM-】in PTZ control.
4. Switch main/aux video output control mode
Main/Aux
7 Input
Keys
Numeric
Keys
F1
Input number, lower case, upper case character and symbols.
【
LIGHT】in PTZ control.【AUX】in PTZ control.
F2
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Control
Keys
Direction
Keys
ENTER
Composed of 【】,【】,【】and【】.
1. Menu mode, use【】/【】 to select 【】/【】 to
edit;
2. PTZ direction control;
3. Playback speed control.
1. Menu confirmation;
2. Select or × to enable or disable;
3. Pause playback.
3.1.3 16-ch QSC26416 Front Panel
Index Type Name Description
1 IR receiver.
2 Status
Lamps
3 Status
Lamps
4 POWER POWER Device switch with power indicator lamp. Green means DVR is
5 Status
Lamps
1-8 Shows channel 1-8 status. Green means recording; Red means
network transmission; Orange means recording and network
transmission. Lamp twinkle and red means the corresponding
HDD has error.
9-16 Shows channel 1-16 status. Green means recording; Red means
network transmission; Orange means recording and network
transmission.
working; Red means DVR is powered off; No light means no
power is supplied.
READY
STATUS
ALARM
MODEM
HDD
LINK
DVR is ready.
Green means you can use IR remote control.
Red means there is an alarm.
Green means modem connection and dial-up successful.
Twinkle in red means reading or writing HDD.
Green means network is OK.
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6 Command
Keys
7 Input
Keys
8 Control
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User Manual for Commercial Series Net DVR
Tx/Rx Twinkle in green means data is being transmitted.
MENU
ESC
PLAY
REC
EDIT
PTZ
A
PREV
INFO
Main/Aux
Numeric
Keys
F1
F2
Direction
Keys
ENTER
1. Switch preview mode into menu;
2. Brush control short key【WIPER】.
Cancel and back to parent menu.
1. Local playback;
2. 【AUTO】in PTZ mode.
1. Manual record;
2. 【SHOT】in PTZ mode (adjust preset).
1. In edit state, delete current cursor character;
2. 【IRIS+】 in PTZ control;
3. Select or × to enable or disable.
1. Enter into PTZ control mode;
2. 【IRIS-】in PTZ control.
1. Input switch (number, lower case, upper case and symbol);
2. 【FOCUS+】in PTZ control;
3. In preview mode, display or hide the channel status bar.
1. Multi screen preview switch;
2. Switch menu mode into preview;
3. 【FOCUS-】in PTZ control.
【
ZOOM+】in PTZ control.
5. 【ZOOM-】in PTZ control.
6. Switch main/aux video output control mode.
Input number, lower case, upper case character and symbols.
【
LIGHT】in PTZ control.
【
AUX】in PTZ control.
Composed of 【】,【】,【】and【】.
1. Menu mode, use【】/【】 to select 【】/【】 to edit;
2. PTZ direction control;
3. Playback speed control.
1. Menu confirmation; 2. Select or × to enable or disable;
3. Pause playback.
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3.2 Remote Control
Index Name Description
1 POWER Turnoff device.
2 DEV Enable/Disable IR remote control
3 Numeric Keys Same as numeric keys of front panel.
4 EDIT Same as EDIT key of front panel.
5 A Same as A key of front panel.
6 REC Same as REC key of front panel.
7 PLAY Same as PLAY key of front panel.
8 INFO Same as INFO key of front panel.
9 VOIP
10 MENU Same as MENU key of front panel.
11 PREV Same as PREV key of front panel.
12
Direction Keys
ENTER
Same as [Main/Aux] key of front
panel.
Same as direction keys and enter key of
front panel.
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13 PTZ Same PTZ key of front panel.
14 ESC Same as ESC key of front panel.
15 Reserved
16 F1
17 Lens control
18 F2
Same as【F1】key of front panel.
IRIS, FOCUS ZOOM for lens control
of PTZ camera.
Same as【F2】key of front panel.
Loading the batteries into the Remote Control
1. Remove the battery cover.
2. Insert the battery. Please make sure the poles (+ and -) are correctly positioned.
3. Replace the battery cover.
Start to use the Remote Control
Press【DEV】key, input the DVR device ID (default is “88”, can be changed in “Display”
menu) and then press【ENTER】key. If the “STATUS” lamp of DVR front panel turns to green, it
means you can use IR controller to operate this DVR.
Stop using the Remote Control
When remote control status is on, press【DEV】key again, the “STATUS” lamp will be turned
off, then the remote control can not control this DVR.
Switch the DVR off
When remote control status is on, press【POWER】key for several seconds, the DVR will be
powered off.
When the Remote Control can not work normally
Check batteries pole positions.
Check the remaining charge in the batteries.
Check to see the remote control sensor is covered.
If the problem is still exists, please contact administrator.
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3.3 Menu Description
3.3.1 Menu Items
Menu Name Function Menu Name Function
Camera name and position setup
Display
Recording
Alarms
PTZ
Preview
Video standard
Brightness
Menu transparency
Unit name
Device ID
Require password
Screen saver time
VGA resolution
Date and Time
Overwrite/Stop recording
Resolution and recording
parameters setup
Record schedule
PreRecord time
PostRecord time
Alarm input type (Normal open/
Normal close)
Alarm response and PTZ linkage
Alarm output and schedule
PTZ parameters
Preset setup
Sequence setup
Cruise setup
Preview mode
Switch time
Enable/Disable audio preview
Preview layout
Image
Network
Exceptions
RS232
User
Password
Adjust Brightness, Contrast, Hue
and Saturation
OSD Display mode, position and
OSD format setup
Mask area setup
View tampering area and response
setup
Video signal loss
Motion detection sensitivity, area
and response setup
DVR IP address
DNS IP
Multicast IP address
Remote host IP and port
NAS IP and directory
PPPoE username and password
Exceptions type
Exceptions response
RS232 parameters
RS232 work mode
Add or delete user
Password setup or modification
User rights setup
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Restore parameters
Upgrade firmware
Transaction
Text input mode
ATM IP address
ATM type
Text information
Utilities
HDD management
Clear alarm output
Reboot
Power off
View log
System information
3.3.2 Menu Operation
How to enter into menu mode
Press【MENU】key to enter into DVR main menu.
Press【PLAY】short key to enter into playback menu.
Perss【REC】short key to enter into manual record menu.
Perss【PTZ】short key to enter into PTZ control interface.
Notes: You must input user name and password. The default user name is “admin” and
password is “12345”.
Main Menu Description
The main menu interface is:
There is one rectanglar frame called “Active Frame”. It can be moved from one icon to
another by using 【】or【】key. When the “Active Frame” is located on an icon, you can press
【
ENTER】key to enter into the secondary menu. For example, move the “Active Frame” to the
“Image” icon, press 【ENTER】to enter into the secondary menu show below:
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Each menu contains different kinds of items. There is a rectangular frame called “Active
Frame” which is pointing to the selected item. This “Active Frame” can be moved by 【】or【
keys. There are such kinds of menu items:
a) Check Box: Provide 2 options, “” means enable and “×” means disable. You can use
【
ENTER】or【EDIT】key to switch over.
b) List Box: Provides more than 2 options. However, only one of them can be selected. You
can use
【↑】
and
【↓】
to select one option. For example, on the right side of “Select
Camera”, there is a list box for you to select one camera.
c) Edit Box: This is for you to input characters. Press【EDIT】key to enter into edit status,
you can input characters as follows:
i.
Press【A】key to select number, upper case, lower case or symbols;
ii.
Use【】and【】keys to move cursor;
iii.
Use【EDIT】key to delete the charcter in front of cursor;
iv.
Press【ENTER】or【ESC】to exit edit.
d) Button: Excute a special function or enter into next sub-menu. For example, press
“Policy” button to enter into sub-menu. Press【Confirm】to save parameters and return
to parent menu. Press【Cancel】button to cancel and return to parent menu. The button in
grey means it can be operated only after it is enabled.
How to exit menu
Press【PREV】key to exit menu and return to preview mode.
】
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3.4 Character Input
In the menu interface, if you enter into edit status (for example, in the “camera name” edit
box), at the bottom of screen, the input status appears:
Here you can press numeric keys to input digital numbers.
Press【A】key to change input methods. You can select “number”, “Uppercase”, “Lowercase”
or “Symbol”.
Uppercase
Lowercase
Symbol
There are 24 symbols in all. They are divided into 4 pages, and you can use【0】key to go to the
next page.
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Chapter 4 Basic Operation Guide
4.1 Power on
Note: Please make sure the power supply matches DVR and AC cable is connected
correctly. Before switching DVR on, please connect one monitor with VOUT or VGA
interface. Otherwise, you can not see graphic user interface and can not operate.
If【POWER】lamp is off, please check the following:
Step1: Connect AC cable correctly;
Step2: Switch on the power button on the rear panel.
If【POWER】lamp is in red, just press【POWER】button to start DVR.
When DVR is started,【POWER】lamp is green. On the monitor or VGA display, DSP and
HDD initialization process will be shown.
The first line represents DSP initialization. If the DSP icon is “×”, it means that the DSP has
an initialization error, please contact administrator at once.
The second line represents HDD initialization. Icons of SATA hard drives are displayed. If
the HDD icon has a “×”, it means the corresponding HDD is not installed or not detected. If the
HDD is installed but not detected, please contact administrator.
Note: If HDD is not installed or not detected, DVR will beep for alarm. You can disable the
alarm option in “Exceptions” menu.
4.2 Preview
DVR will enter into preview mode after it is started.
On preview screen, you can see date, time, camera name and camera status icon.
Set system date and time in “Display” menu, refer to section 5.2.9; Change camera name in
“Image” menu, refer to section 5.3.2.
In the screen, it will display record and alarm status of each camera. These two kinds of
status will switch over automatically.
Press【A】key to display or hide the camera status bar.
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Camera record status is:
User Manual for Commercial Series Net DVR
Icon Icon Color Status Description
White No video signal
Yellow Vdieo input
Pink Manual recording
Green Real time recording
Blue Motion detect recording
Red External alarm recording
Camera alarm status is:
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Icon Icon Color Status Description
White Video signal lost
Yellow View tampering alarm
Pink Motion&External alarm
Green No alarm
Blue Motion alarm
Red External alarm
Press numeric keys to switch to individual camera preview. If DVR has less than 10 channels,
press one numeric key to switch corresponding channel. For example, press【2】key to preview 2nd
camera. If DVR has 10 or more than 10 channels, press two numeric keys to switch to
corresponding channel. For example, press 【0】【2】to preview 2nd camera; and press 【1
【2】
keys to preview 12th camera.
Press【EDIT】key to manually cycle preview. You can set the auto preview mode in
“Preview” menu, refer to section 5.11.
Press【PREV】key to switch multi-screen perview.
】
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4.3 User name and password
Note: When DVR is delivered from factory, there is only one default administrator
named “admin”, and password is “12345”. The administrator’s name can not be modified,
while the password can be modified. The administrator can create 15 users and define their
user rights.
Login
Login dialog box:
Use【】/【】keys to select one user, perss【】key to enter into “Password” edit box, input
corresponding password, press【ENTER】key to exit edit box. The “Active Frame” will be moved
to “Confirm” button. Press【ENTER】key to enter into main menu. If there is beeper alarm, it
means the user name and password do not match. After three incorrect trys the DVR will enter
into preview mode.
Modify password
For those users created by admin, they can modify their password as follows:
Step1: Enter into main menu
Press【MENU】key, in the login dialog, select your user name, input the correct password, you
can enter into the main menu.
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Setp 2: Enter into password modification menu
Move the “Active Frame” to “Password” icon by using【】/【】keys. Press【ENTER
key to enter into password menu:
】
Step 3: Input new password
Press【EDIT】key to enter into edit box. You can use numeric keys to input new password.
The password can be null. It also can be 16 numerals. Press【ENTER】to exit edit box, and move to
“Verify” item to input the new password for verification.
Note: In edit box, use
【【【【
】】】】/【【【【
】】】】
to move cursor and
【【【【
EDIT
】】】】
key to delete the numeral
in front of the cursor.
Step 4: Modify password successfully
Move the “Active Frame” to “Confirm” button, press【ENTER】key. If the password is
modified successfully, you will get the main menu or an error dialog box will pop up. You can
repeat step 3 to modify again.
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4.4 PTZ Control
Note: The user must have the “PTZ control” right.
PTZ control interface
In preview mode, press【PTZ】key, in the login dialog, select one user name and input the
correct password, you can enter into PTZ control interface.
In menu mode, press【PTZ】key, you can enter into PTZ control interface directly.
There is “PTZ Control” prompt in the PTZ control interface. The displayed camera name
shows which channel’s PTZ is under control. For example, “Camera 01” means you are
controlling the 1st camera PTZ.
Select channel
In PTZ control mode, you can press numeric keys to select channel. If DVR has less than 10
channels, press one numeric key to select. For example, press【2】key to select 2nd camera PTZ. If
DVR has 10 or more than 10 channels, you must press two numeric keys to select. For
example, press【0】【2】to select 2nd camera PTZ, and press【1】【2】to select 12th camera PTZ.
After you select the camera PTZ, you can use the directional keys on the front panel or the
remote to control PTZ.
PTZ control keys description
Direction control keys:
ZOOM control keys:
FOCUS control keys:
IRIS control keys:
Adjust preset keys:
Auto control key:
【↑】,【↓】,【←】,【→】【
ZOOM+】,【ZOOM-】;
【
FOCUS+】,【FOCUS-】;
【
IRIS+】,【IRIS-】;
【
REC/SHOT】;
【
PLAY/AUTO】;
;
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User Manual for Commercial Series Net DVR
Wiper control key:
Light control key:
【
WIPER/MENU】;
【
LIGHT/F1】;
Auxiliary device control key:【AUX/F2】
Adjust preset description
In PTZ control mode, press【REC/SHOT】key, and press the preset number (three numeric
keys), DVR will adjust the corresponding preset number. Repeat pressing【REC/SHOT】key, and
press the preset number, DVR will adjust that preset number.
When you exit PTZ control mode, the camera will stay at the current position.
Note: The PTZ preset number is set already. Please refer to PTZ menu for preset setup. Current
firmware can support 128 preset number at most.
Start/Stop auto in PTZ control mode
In PTZ control mode, press【PLAY/AUTO】key to start PTZ auto function. Press
【
PLAY/AUTO】key again to stop.
When PTZ is in auto mode, if you exit PTZ control mode, PTZ will continue auto
function.You must enter into PTZ control mode again, and press【PLAY/AUTO】key to stop.
Exit PTZ control mode
Press【ESC】or【ENTER】to exit and return to preview mode.
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