2.1 Front Panel ....................................................................................................................................................................3
2.1.1 4-Channel Front Panel ........................................................................................................................................3
2.1.2 8- Channel Front Panel .......................................................................................................................................4
3.1 Hard Drive Installation.................................................................................................................................................. 7
3.2 Camera and Monitor Connection...................................................................................................................................7
3.3 Power Supply connection...............................................................................................................................................7
Chapter 4: DVR Boot up ....................................................................................................................................................8
4.1 System Initialization.......................................................................................................................................................8
4.2 Main Interface................................................................................................................................................................8
Chapter 5: DVR Menu .........................................................................................................................................................8
5.1 Main Menu Preview.......................................................................................................................................................9
5.2 Main Menu.....................................................................................................................................................................9
5.2.1 Camera setup ....................................................................................................................................................10
5.2.2 Record setup......................................................................................................................................................10
5.2.3.4 Port Forwarding.............................................................................................................................................12
5.2.5 Multi player .........................................................................................................................................................15
5.2.6.2 Alarm Set .......................................................................................................................................................18
Mobile Phone Access.................................................................................................................................................20
5.2.7 System Function................................................................................................................................................24
5.2.7.1 Tim e Set.........................................................................................................................................................24
5.2.7.3 V ide o Setup....................................................................................................................................................25
5.2.7.6 System Maintenance......................................................................................................................................25
5.3 Menu Lock....................................................................................................................................................................26
5.4 V ide o Sear ch.................................................................................................................................................................26
5.5 PTZ Control .................................................................................................................................................................26
6.1 Plug-ins download and installation .............................................................................................................................26
6.2 Log-in to NetViewer .....................................................................................................................................................27
6.3 Main Interface of Net-viewer .......................................................................................................................................27
6.3.1 Menu column......................................................................................................................................................27
6.3.3 Live Play Control ...............................................................................................................................................30
8.1 Operation Function Table............................................................................................................................................32
8.4 4 Channel System Connections....................................................................................................................................34
8.5 8 Channel System Connections....................................................................................................................................34
Do not use this product with a power source that applies more than specified voltage (100-240V AC).
2. Never insert anything metallic into the DVR case.
Putting something into the DVR case can be a source of dangerous electric shock.
3. Do not operate in wet & dusty area or use near water.
Avoid places like a damp basement or dusty hallway.
4. Do not expose this product to rain or use near water.
If this product accidentally gets wet, unplug it and contact an authorized dealer immediately.
5. Keep product surfaces clean and dry.
To clean the outside case of the DVR, use a cloth lightly dampened with water (no solvents).
6. Provide proper ventilation.
This DVR has a built in fan that properly ventilates the system.
7. Do not attempt to remove the top cover.
If there are any unusual sounds or smells coming from the DVR, unplug it immediately and contact an
authorized dealer or service center.
8. Do not attempt to remove the top cover.
Warning: You may be subjected to severe electrical shock if you remove the cover of the DVR.
9. Handle DVR box carefully.
If you accidentally drop your DVR on any hard surface, it may cause a malfunction. If the DVR doesn’t
work properly due to physical damage, contact an authorized dealer for repair or exchange.
10. Use standard lithium cell battery. (NOTE: Manufacturer has preinstalled battery.)
The standard lithium cell 3v battery located on the mother board should be replaced if the time clock
does not hold its time after the power is turned off. Warning: unplug the DVR before replacing battery or you
may be subjected to severe electrical shock. Properly dispose of old batteries.
11. Make sure there is good air circulation around the unit.
This DVR system uses a hard drive for video storage, which generates heat during operation. Do not
block air holes (bottom, upper, sides and back) of the DVR that cool down the system while running. Install
or place this product in an area where there is good air circulation.
.
1
Chapter 1: DVR Features
Real time monitoring Supports real time surveillance via Monitor
Saves Recordings DVR saves real-time recording image to HDD
Backup Recordings Supports DVR backup via USB flash drive and hard drive.
Playback Recordings Supports DVR single CH and multiple CH playback of recorded files
Network operation Supports remote surveillance by multiple users simultaneously
User Manual
Alarm Setting
Mouse Operation Supports Mouse operation for faster menu navigation.
PTZ Control Supports PTZ camera operations through RS-485.
Supports HDD & video input alarm management and external alarm signal
inputs
List 1-1
Other Features:
H. 264 video compression format, supports D1, HD1, CIF resolution
ADPCM audio compression format
Windows Graphical interface
Supports remote live viewing via 3G mobile networks
Supports sending email alerts when motion is detected by system
Triplex (recording, playback and net transmitting at the same time)
Supports USB mouse, IR remote control operation
Rear USB2.0 ports for backup、upgrade and mouse operation.
Supports Double Encode bit network transmission
The video package time is adjustable
Multiple alarm record mode
Multi-language OSD
Supports auto maintenance
2
Chapter 2: Layout
2.1 Front Panel
2.1.1 4-Channel Front Panel
User Manual
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
1 2 3 4 5 6 13 14 15
7 8 9 10 11 12 16 17
Key title/Indicator
Power Switch
Power indicator
IR Receiver
HDD indicator
Channel Select:
CH1 CH2 CH3 CH4
QUAD
REW
PAUSE
PLAY
FWD
STOP
REC
MENU/ESC
Up
SEL/EDIT
Down
PTZ:
Marks
PWR
HDD
Turn Power on and off
If the “Green” indicator is on the system is getting power
Receives signal from Remote Control
When the “Red” indicator flashes it means the hard drive is being
read or written to.
Select Single Channel Display
Display all cameras in Live display or playback mode
Move Left / Rewind
Pause / play frame by frame
Enter into pop-up Menu/Play
Move Right / Play Forward
Stop Playback; stop manual recording
Start Manual recording
Enter into main menu or exit menu
Move Up
Enter into pop up menu; Select key / Edit
Move Down
Move to PTZ control mode
List 2-1
Functions
3
2.1.2 8- Channel Front Panel
User Manual
1
2
3
4
5
6
7
8
9
10
Power Switch 11
PWR: PWR Indicator
IR receiver for Remote Control 13
HDD: HDD I…ndicator
SEARCH: Recording Search
MUTE: AudioMute key
CH-: Switch to previous channel
CH+: Switch to next channel
ALL: Preview all channels
REW: Rewind / Move Left
2.2 Rear Panel
2.2.1 4- Channel Rear Panel
Item Physical port Connection method
1 Video input
2 Video output Connect monitor output ( BNC interface)
3 Audio input Connect CH1-4 audio signal input (RCA interface)
4 Audio output Connect signal output (RCA interface)
5 Ethernet: Port Connect intranet, internet (RJ45 interface)
6 USB Port Connect USB device (Flash Drive, Hard Drive)
Connect CH1-4 ( BNC interface)
PAUSE: Pause / Frame Play
12
14
15
16
17
18
19
20
PLAY: Play
FWD: Play Forward / Move Right
STOP: Stop Playback; Stop manual Recording
REC: Manual Recording
MENU/ESC: Menu / Escape
UP: Move Up
SEL/EDIT: Select / Edit
DOWN: Move Down
PTZ: Move to PTZ control mode
1 2 3 4 5
6 7 8 9
7 USB Port Connect USB mouse
4
RS-485/Sensor/Alarm RS485/Sensor/Alarm interface (see pin outs below)
8
9 Power Port Connect power supply - DC12V 3A
List 2-2
2.2.2 8- Channel Rear Panel
1 CH1-8: Video inputs 6 USB port
2 Video Outputs 7 Mouse port
3 Audio Input 8 RS-485/Sensor / Alarm port
User Manual
4 LAN: LAN port for Network Access 9 Power switch port
5 Audio Output
4-CH: RS485/Sensor/Alarm port functions
(from left to right):
Pin 1-2:PTZ Control port
Pin 1:RS-485A
Pin 2:RS-485B
Pin 3-4: Sensor 1 input
Pin 5-6: Sensor 2 input
Pin 7-8: Sensor 3 input
Pin 9-10:Sensor 4 input
Pin 11-12:Alarm Output
8-CH: RS485/Sensor/Alarm port functions
(from left to right):
Pin 1-2:PTZ Control port
Pin 1:RS-485A / Pin 2:RS-485B
Pin 3-4: Sensor 1 input
Pin 4-5: Sensor 2 input
Pin 6-7: Sensor 3 input
Pin 7-8:Sensor 4 input
Pin 9-10: Sensor 5 input
Pin 10-11: Sensor 6 input
Pin 12-13: Sensor 7 input
Pin 13-14: Sensor 8 input
Pin 15-16:Alarm Output
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2.3 Remote Control
Mouse Operation
You can use a mouse instead of front panel buttons or remote control.
In menu lock mode, Enter into pop-up menu and clicking any sub menu to pop up Log-in
window; on menu unlock mode, enter into pop-up menu, and then clicking left key to
enter into any sub menu directly.
After entering main menu, clicking left key could enter into any sub menu; On[Detailed
file] menu mode, clicking left key could playback one recording file.
Click left key of
Mouse
Click right key of
Mouse
Double-click Left
key of Mouse
Moving Mouse Select menu item
Sliding Mouse On motion mode, sliding mouse will select motion area; On [Color set] menu mode,
Change the status of check box and motion detection area.
Clicking combo box to access pull-down menu
By clicking left key you can adjust Color control bar and volume contro l bar.
By clicking left key you can select values in edit boxes or pull-down menu and supports
Chinese word input, special symbol, numeric and character input, use instead of
[Enter- ] or [Backspace
In the [Detailed file] menu mode, clicking left key will playback one recording file.
In live display mode, clicking right key will display pop-up menu (shown as Picture 5-1).
In Main menu or sub menu mode, clicking right key will exit current menu.
In live display or playback mode, double-clicking left key will maximize the screen.
sliding mouse will adjust color control bar and volume control bar.
1 1-8
2
3 ALL
4 Menu
5 ▲
6
7
8 SEL
9
10
11
12
13
14
15 Audio
16 Mute
9、0
▼ Down Key
◄ /
●
■
List 2-3
Channel Select 1-8 ; Numeric key
Numeric Key
Preview all Channel
Enter/Exit Main Menu
Up Key
Left / Right Key
Select Key/ Edit Key
Rewind key
Play Key, Enter to recording search menu
Forward Key
Manual Recording
Pause / Frame Play
Stop manual recording; Stop Playback
Undefined
Undefined
]
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Chapter 3: DVR Installation
3.1 Hard Drive Installation
Caution: Please do not Install or take out hard drive when DVR is running!
(1) Remove screws and open DVR upper cover carefully;
(2) Insert Power Cord and data cable into Pin of hard drive securely;
(3) Put the upper cover back carefully, re-attach screws.
3.2 Camera and Monitor Connection
Connect camera cable to video input of DVR, and from video output of DVR to Monitor via BNC
connector (Refer to section2.2-Rear Panel); or
If the camera is a PTZ speed dome, you could connect RS485 A & B to the according port of DVR
respectively (refer to system figuration on Chapter 8).
3.3 Power Supply connection
Please only use the power adapter supplied with the DVR .
7
Chapter 4: DVR Boot up
4.1 System Initialization
User Manual
Picture 4-1
initializing.
4.2 Main Interface
interface. Picture 4-2 is the main interface displayed by system, which is
Picture 4-2
showing no video input status. Once there are video inputs, the interface
will display live images from the cameras. In main interface mode, if you
use the mouse to double-click the live image of any channel, the image will
be maximized to full screen, by double-clicking again, the display will be
come back to quad mode displaying all cameras; clicking the right button of
the mouse, will enter into Pop-up Menu; by clicking the left button of the
mouse, you select menu items; when clicking any area outside the menu,
you will exit the Pop-up menu.
After connecting the power adapter and turning
On the power button, the system will boot-up and start
After finishing system initialization the system will enter into main
Pop-up Menu
Picture 5-1
Chapter 5: DVR Menu
After system initialization finishes, click right button of mouse on
main interface display to enter into Pop-up Menu. You can also use the
Remote Control or the buttons on the front panel of the DVR. Now you
can set parameters and control Main Menu, Menu lock, Recording
search, PTZ control and recording etc.
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5.1 Main Menu Preview
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User Manual
Main Menu
Network
Rec.
Device
Mana
System
eme
Color set
Detail File
E-mail
Language Select
System Information
5.2 Main Menu
After clicking right button of mouse, pop-up menu will be displayed on
Picture 5-2
setting, User password, Audio/Video setting, Language select, and access system information, system
maintenance etc.
the screen. You can click [main menu] button on pop-up menu to enter
into Main menu interface (Shown as Picture 5-2). You can also use the
Menu button on the front panel to bring up the window, when using the
front panel buttons use the FWD and REW button to move in the
menu, and the SEL button to select the icon. You use the ESC button
to return to previous window. In Main Menu mode, you can control
device management settings, such as Camera, Recording, Network,
Recording search, HDD, Alarm, PTZ Control, Mobile Phone & motion
detection etc, you can also set system function settings, such as Time
System Maintenance
9
5.2.1 Camera setup
User Manual
Explanation:
Picture 5-3
Picture 5-4
1、The modifications will be available after clicking [APPLY] button on the bottom of the sub-menu windows
and being prompted to save and then clicking [ok] button.
2、If you want to cancel the modification, click [Exit] button to exit the menu.
3、When clicking [DEFAULT] button, all system default values will be reset to default value.
4、System default value indicates the value pre-set at the factory.
Go to [Main Menu Camera] to set up the name display
and position display of each channel (Shown as Picture 5-3), You
can also adjust image brightness, saturation, contrast and hue
settings of each channel after entering into [Color] Menu and set
up whether each channel can be previewed or not under Live
display and/or Recording mode.
Please note that the name of each channel supports up to
eight characters or four Chinese characters.
Below is the Color Menu where you can adjust image
brightness, saturation, contrast and hue parameters of each
channel.(shown as picture 5-4)
5.2.2 Record setup
Click [Main Menu] [Record] to enter into [Record Setup] menu
The [Record Setup] menu allows you set up recording status (on/off) of each channel, it also allows you
setup recording image resolution and quality, and turn audio on/off. This menu also allows you select
recording mode (recording after power on and scheduled recording) and recording file length.
Once a channel is set to “on” the channel can record, if it is set to “off” the video from the channel will not
be recorded. Resolution options are D1, HD1 and CIF; and Quality options are Best, Good and Normal.
When Audio is set to “On”, system will also record audio from the channels and will have audio output on
playback mode; if it is set to “off” you can not record audio and will have no audio output available on
playback mode.
To record 24 hours a day set the Rec Mode to Always. To record on motion or a set schedule, select
Time Schedule Record and click the “Schedule” option, the Schedule interface will open as shown in (picture
5-6):
Picture 5-5
(Shown as Picture 5-5)
Functions:
1、The [Rec Mode] button allows you to setup recording 24
hours, on motion, or on a set schedule.
2、[PACK time] indicates maximum continuous time length of
recorded files (15, 30, 45, 60 min).
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Recording options include All, CH-1, CH-2, CH-3, CH-4
respectively. Please click the channel you need, the channel you select
will be highlighted in “Blue” unselected channels will be “Grey”.
To setup weekly schedules, click on the box of the recording
status you want (Alarm, General, or No Record) and then click on each
box in the schedule time line that you want this method to apply to.
You can use the [From – To] pull-down menus and Copy button to
Picture 5-6
complete the schedule you activate it by clicking the [Apply] button.
You can also click on the Default button to use the system defaults. The system default settings are:
Hr01:00 am-07:59 am : No recording
Hr08:00 am-18:59 pm : Normal recording
Hr 19:00 pm- 00:59 pm : Alarm recording
Explanation: Under the recording Set menu and recording search menu, original color stands for no
recording, “Red” stands for alarm recording, “Green” stands for normal recording and “Blue” stands for the
channel and date you have selected.
copy settings from one day to another day or all days. After you
5.2.3 Network Setup
Enter into [Main MenuNetwork Set] to setup the network configuration (Shown as picture 5-7):
Picture 5-7
After selecting network mode - such as DHCP, PPPOE, or
static allocation and setting up web ports (80 and 9000 by default),
you can view DVR remotely over a network or the internet.
5.2.3.1 DHCP
When selecting DHCP the router will allocate DVR IP address automatically After you exit the menu. You
might want to write down the addresses assigned and then switch to static and re-inter the addresses so the
router does not change them later.
5.2.3.2 PPPoE
.
Picture 5-8
When selecting PPPoE, you need to input user and password
provided by your internet service provider and set up web port (for
details refer to the below picture 5-8)
5.2.3.3 Static
When selecting static allocation, You will need to setup the network settings on the DVR to match the
settings of the router that you attach the DVR to. To get the router settings you would go to the Run option on
a computer attached to the same router as the DVR and type cmd and hit OK to bring up a command prompt
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User Manual
(Picture 5-9), then type ipconfig at the prompt (RED arrow on Picture 5-9) to access the router settings. Write
down the gateway and subnet mask numbers (GREEN arrows on (Picture 5-9) so you can copy them into the
network settings on the DVR (Picture 5-10). To get to the NETWORK SETUP window, Go to [Main
MenuNetwork Set] then use the Direction Keys on the DVR to go to the TYPE dropdown and select
STATIC
Picture 5-9
For the DVRs IP address you would enter the same first 3 sets of numbers as the gateway and select a
fourth set of numbers that is different then any other device attached to the same router. If the IP address of
your computer in the ipconfig (BLUE arrow in Pic 5) was a single or two digit number you should be ok with
any three digit number, if the computer IP address ends with a number in the 100s then you should go with a
200 number (LIGHT BLUE box in Pic 6). After you enter the addresses hit the OK button.
At the bottom of the NETWORK SETUP window there is an option to setup the DVR to be accessed
through a DDNS service. When you click on the DDNS button it brings up the window displayed as Picture
5-11.You can access the DVR through a static or dynamic IP address; however a dynamic address can
Picture 5-11
change from time to time. How often depends on your service provider
When it changes you need to go to a website such as
www.myipaddress.com from a computer attached to the same router
as the DVR to find out what the new IP address is. There are two
solutions to this problem. One would be to get a static IP address from
your service provider so that you do not have to be concerned with the
address changing. Another solution would to use a dynamic domain
name service to get a domain name that can be linked to your dynamic
www.dyndns.com. You can register on that company’s website and get
a domain name, user name, and password. You can then enter your
dynamic domain name into an Internet Explorer browser instead of an
IP address and be directed to whatever the current dynamic IP address is, so that you can always access the
DVR by entering the same address.IP address. This DVR supports the DDND service provided by You can
get more information on how to use the service from the www.dyndns.com website.
5.2.3.4 Port Forwarding
To access the DVR from a remote computer over the internet you would then need to forward port 80 and
port 9000 on the router the DVR is attached to, to the IP address of the DVR. You can get instructions on how
to do this for most popular routers by going to the www.portforward.com website. On this website click on the
orange “Routers” link in the second paragraph (RED box in Picture 5-12), which will open a list of router
manufactures, then find the brand and model of your router on the list and click on the link. On the next page
that opens click on the orange “Default Guide” link (BLUE box in Picture 5-13), this will take you to the port
forwarding instructions for your router.
Picture 5-12
Picture 5-10
Picture 5-13
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website will display the box in Picture 5-14 below that shows the IP address you need to use. It will be in the
space where the below example shows 76.254.183.54.
Picture 5-14
5.2.3.5 Pop-ups & ActiveX Controls
To access the DVR through Internet Explorer: once you have setup the network settings on the DVR to
match the settings of your router and forwarded the ports needed by the DVR (for remote access over the
internet), you need to modify your browser controls. You need to allow Pop-ups. To do so go to the Internet
Explorer tool bar and select the "tools" option (RED box in Picture 5-15), then select the "Pop up Blocker"
option and select "Turn Off Pop-up Blocker” (BLUE arrows in Picture 5-15). You will also need to enable
Active X controls. To do so go to the Internet Explorer tool bar and select the "tools" option, then "Internet
Options"(GREEN arrow in Picture 5-15), In the windows that opens (Picture 5-16) Go to "Security" (RED
box in Picture 5-16), then click the "Custom Level" button (GREEN box in Picture 5-16), then click on OK
(BLUE arrow in Picture 5-16). This will open the page shown in Picture 5-17. On this page scroll down to the
ActiveX Controls and Plug Ins and make sure they are all set to either prompt (RED arrows) or enabled
(BLUE arrows).
When you access the DVR from a remote computer you also need
to use a different address in the Internet Explorer browser window.
Instead of entering the IP address of the DVR you need to enter
the public IP address of the router the DVR is attached to. You can
get this address by going to www.myipaddress.com from a
computer that is attached to the same router as the DVR. This
Picture 5-16
Picture 5-15
Picture 5-17
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To connect to the DVR from the remote computer you would then open an Internet Explorer browser
window and enter the internet IP of your router that you got by going to www.myipaddress.com.
Notice: If you cannot use HTTP port 80 or 9000 because it is being used by another program, or it is being blocked by your service
provider, you can use another port in the same range. If you do so then you need to forward the IP address of the router to the other port,
change the port in the DVR NETWORK settings , and you need to add the port nu mber after the IP address. For example, if you set the
HTTP port as 82, you need to enter the IP address as 192.168.0.25:82.
User name and password here are the same as what you use on the DVR.
If you get a error message that says the program cannot load because the publisher is unknown or the
program is unsigned, go to internet explorer, tools, internet options (refer to Picture 5-15), then go to the
“Advanced” tab (RED box in Picture 5-18), this will open the window in Picture 5-19, scroll down to “Security”,
and select the options to “Allow software to run or install even if the signature is invalid”, and “Allow Active
Content to Run Files on My Computer” (RED box in Picture 5-19).
Picture 5-18
Picture 5-19
5.2.4 Recording Search
Click [Main menu search] to enter into [Video Search] menu (shown as the below picture 5-20).
Searched playback:
If you input specific date and click [Search], you will find all the
recordings for that day. When you select [Date] item, you will
playback the recordings in 4 channel mode; or, click [File list] button
to display File list interface, where you can playback or backup the
file you selected. See File List heading below.
Picture 5-20
You can play video Forward at 2x, 4x, and 8x speeds, Slow play at 1/2x, 1/4x, and 1/8x, normal play,
pause and play frame by frame using the playback control bar, and adjust volume by clicking or sliding tune
control bar. When playback has finished, system will return to previous menu.
File list
On the [Video search] menu mode, click [File list] to pop up the sub-menu shown below as Picture 5-21.
This option will allow you to view all of the available files by channel and type (all, normal, or alarm).
You can select a file and push the SEL button to playback the file, or use the FWD button and down button to
select the option and backup the recording file you selected. You can also put a checkmark in the box at the
end of multiple files if you want to backup more then one file.
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Picture 5-21
LAST (Last page): Indicates the last page of recording history you have searched. When you view other
pages, clicking [Last page] button will take you to the Last page.
ALL (Select All): Allows you to select all the events on the current page.
INVERSE (Select Invert): Allows you to select other events on the current page except those you have
currently selected.
First: Indicates the first page of recording history you have
searched. When you view other pages, clicking [First] button brings
you back to Page one.
PRE (Previous page): When viewing event list, clicking [Previous
page] button will take you back to page before the one you are
currently viewing (except the first page).
NEXT (Next page): When viewing event list, clicking [Next page]
button will take you to the page after the one you are currently viewing
(except the last page).
Recording File Backup
If you want to backup one recording from the file list, you just select the recording and click [Backup]
button. When the backup is completed you will be notified. Please click [OK] button to save your backup
(shown as Picture 5-22).
Explanation: Backup file will be in H264 format, you can convert it to AVI format using the Multimedia
Player program that comes with the DVR or through the net-viewer program, so you can use any player
which supports AVI format.
Picture 5-22
Picture 5-23
5.2.5 Multi player
1、Copy backup file to your PC.
2、Open multimedia player and click [File Local (F)] to find/select the backup file, and then click [open]
button
Note: the file type you have selected should be *.264 format.
Picture 5-24
15
Picture 5-25
y
y
3、Open backup file:
Picture 5-26
User Manual
(1)、Click [Play] menu (P) on the top of multimedia player
interface to select playing the backup file;
(2)、Click pop-up menu button
the backup file will be played on the according channel.
(3)、The Menu brief on the bottom of multimedia player:
Date:
24H recording time: lie under [Date] menu. Black number button stands for current recording
playback is normal recording for the time line.
0~60 Minute recording time quantum: Green part on play processing bar stand for recording length
for one hour recording.
Recording date and time processing for the current recording file
4、Please refer to the below [Video on] setting procedure (System default - video for every channel is on)
recording date for the current backup file shown as right corner;
10All the windows
on the bottom of multimedia player and [Play-] button, then
15Convert AVI
SettingVideo play setting Normal video
BarSelect the channel you want to display Select
to play the videoApplyOK
Picture 5-27
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5、Refer to the below for [Audio on] setting procedure. (Setting parameter will be available after re-starting
multimedia player after [Audio on] set up.)
SettingAudio channel setting Normal video BarSelect the channel you want to playback the
audioSelect
audio function at the same time as the video
Picture 5-27A
the channel has audio filesApplyOK.
After successfully setting the above, when you playback the current channel, you can open the channel’s
Picture 5-28A
Picture 5-28B
5.2.6 Device Management
5.2.6.1 HDD Management
Picture 5-29
Picture 5-30
Picture 5-31
Options in device management include Hard drive,
External Alarm, PTZ control, Mobile Phone Monitoring, and
Motion Detection.
Click [Main MenuDevice HDD] to enter [HDD
Management] menu (shown as Picture 5-30)
When you install a HDD, the system will automatically detect
if HDD is formatted or not; If HDD needs to be formatted, HDD
status will be shown as “Not format”, otherwise, the HDD status
will be shown as “Normal” (refer to Picture 5-31)
TOTAL SPACE: Indicates total space available on Hard
Drive.
FREE SPACE: Indicates unused space available on the
Hard Drive.
USEABLE REC TIME: Based on current image
detail/quality and frame rate, system will show you how
Recording time you have left on the Hard Drive.
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cture 5
OVERWRITE: If you select “on” the system will automatically overwrite the oldest recordings once the
hard drive is full; if you select “off”, recording will stop once the hard drive is full.
HDD FORMAT: You use this option to format the hard drive, you can not record files to the hard drive
until it has been formatted. Click [Format HDD] button to start formatting. When selecting [Format HDD]
option the system will prompt you – “Format HDD will loss all the data, do you confirm?” ; click “OK”, system
will prompt you – “Is formatting…” and “successful format”; and then system will restart automatically.
USB FORMAT: Use this option to format USB devices.
5.2.6.2 Alarm Set
Picture 5-32
not external sensors to record on motion detection.
HDD LOSS: Options are On and Off. If you select On there will be a buzzer sound and “H” sign on screen
when HDD is not detected or not formatted; on the contrary, if you close the function, there is only “H” sign to
indicate HDD not found, but no alarm sound when HDD not found or not formatted.
HDD SPACE: Options are On and Off. When the alarm function is on, there are alarm sounds when the
HDD is running out of space; when the function is off, there are no alarm sounds.
VIDEO LOSS: Options are On and Off. When the function is on, system will issue alarm sound and
display video loss on the preview interface; when the function is off, system will have no alarm sound, but the
preview interface will display video loss.
ALARM MANAGE:Alarm Output(0s,10s,20s,40s,60s)、Buzzer time (0s,10s,20,40s,60s) and alarm
duration time(0s, 30s, 1minute,2minute,5minute)。
Alarm Type Function
Click [Main MenuDevice Alarm] to enter into [Alarm setup]
menu to setup Alarm warnings (shown as Picture 5-32).
I/O STATUS : Options include NO (Normal-open), NC
(Normal-close) and OFF. Set to “Normal-open” if you use external
sensor alarms that are normally open, Set to “Normal-close” if you
use external sensor alarms that are normally closed, set to “off” if you
are not going to use external sensor alarms. You can use the DVRs
internal motion detection to record when motion is detected; you do
Video Loss
Motion Detection
I/O Status
HDD loss
Sends alarm when DVR can’t receive video signal (such as camera damage, cable
broken or damaged or power supply malfunction).
When an object moves into motion detection area, alarm will be triggered. You
can adjust sensitivity level to suit the needs of your actual application
System can convert alarm signal triggered by external sensor into signal
identified by system.
When Hard Drive is not detected (HDD damage, power supply malfunction), or HDD
auto-overwrite is off, and free space is not enough, an alarm will be triggered.
List 5-1
Email Alarm Notification
(to send notice to email account when motion alarm is triggered)
Click the [Email setup] menu to enter into its sub menu
(shown as Picture 5-33).
Pi
-33
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User Manual
cture 5
cture 5
35
Please set SSL to “On” via Gmail.com server, and set to “Off” via other mail server.
If your setting is still not right, please contact the web site where you have applied for your email box to
get SMTP server and SSL of mail box.
SMTP Port: indicates sender port of SMTP server. Generally the SMTP port value is 25, but
there are exceptions, for example, SMTP port of G-mail server should be 465.
SMTP server: indicates server address you use.
Sender email: indicates sender’s email address. The email address should be consistent with the server
you use. That is to say, when you use email address – aaa@gmail.com
smtp.gmail.com.
Receiver address: indicates receiver’s email address. The email address is used to receive ima
ge transmitted from motion detection alarm of DVR. Please clear the images you have received as s
oon as possible to avoid overloading your email account. For detailed SMTP protocols settings refer
to the below picture 5-35A.
Pi
-34
On the [Email setup] mode, refer to its parameter setup
shown as picture 5-34 when setting email alarm to “on”.
SSL: is a security link transport protocol. You can encrypt your
communication info (including your email) using SSL to prevent hackers from
monitoring your email or communication info and even your password.
Picture 5-
Pi
-35A
, the according server should be
19
5.2.6.3 PTZ Setup
Picture 5-36
5.2.6.4 Mobile
Picture 5-37
User Manual
Enter into [Main menu Device PTZ Setup] to
select the PTZ channel you want to control and set PTZ
9600), Data bit (8, 7, 6, 5), Stop bit (1, 2), Parity Check
(None, Odd, Even Mark Space)and address code
respectively. Please note the above-mentioned channel
settings must match the settings of the PTZ camera.
Click [Main menuDeviceMobile] to enter into [Mobile]
menu.
User Name: indicate user name of DVR.
User password: indicate user password of DVR
Server port: Mobile monitoring port. Setting range is between
1024 and 65535. Please note that
Explanation: Please connect DVR to Internet before
setting DVR port number and the server port no is not equal to
network menus.
Mobile Phone Access
The DVR is currently compatible with mobile phones running Windows Mobile and Symbian operating
systems on 3G networks.
Before you can access the DVR from a mobile phone you need to setup the Network Configuration on
the DVR. Go to section 5.2.3 Network Setup on page 14 of the product manual for instructions on how to do
this. You also need to go to the Main Menu then Devices then Mobile and enter your user name and
password, and set the Server Port to 18600. This port also needs to be forwarded to the IP address of the
DVR along with the ports from 5.2.3 Network Setup.
Explanation: You can only see one channel at a time when viewing from a mobile phone. The
speed of the display depends on the speed of the internet connection.
When accessing from a mobile phone with Windows Mobile operating system, use the following
procedure:
1. Webcam installation
First you need to install the webcam program that is included on the CD that comes with the DVR by
copying the “QQeye.CAB” file to the mobile phone. You can do this by attaching the mobile phone to a
computer and copying the file from the CD to the memory card on the phone, or by copying the file from the
computer to the phone’s memory card through a memory card reader or through a Bluetooth connection.
Pic 1
Pic 2
Pic 3
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User Manual
2. Click the windows mobile folder (red box in Pic 1) and choose the file
QQeye” Select the file which will open the window in Pic 3. The file is generally faulted to save as Device,
direct to phone, (shown in Pic 3) but you can save it to Device or Storage Card.
3. Choose storage location and click [Install] button (red box in Pic 3) to start the installation (please refer
to display in Pic 4 below)
4. After installation finishes, click the icon named QQeye (red box in Pic 5) to run the program. This will
display the program screen in Pic 6.
5. Settings: Click [Setting] button (red box in Pic 6) to enter the Setting menu shown as Pic 7
User name: same as user name setup in DVR under Menu, Devices, Mobile
Password: same as password setup in DVR under Menu, Devices, Mobile
Server address: Public IP address of router DVR is connected to.
Web port: Same as the Server Port you setup in the DVR, it needs to be forwarded to the IP address of
the DVR, setting range is between 1024 and 65535, the default setting is 18600. Note: this port is in addition
to the ports used for standard remote access.
Channel: Select the channel from the DVR you want to monitor and click [OK] button (red box in Pic 7) to
display the screen in Pic 8 and start video connection.
6. Main interface operation (Pic 8)
Click [Disconnect] button to stop displaying live image of the channel.
Click [Setting] button to modify the settings.
7. Video connection Display
Normal Mode:
You will find network connection status info under the video image:
Display on the left corner: Network transmission speed, Frame rate and Resolution.
Display on right corner: percentage of buffer display, Connection success,Connection fail, Play and Stop.
Function of Buttons under the video image from left to right: PTZ control (Left, Right, Up and Down), area
select (Zoom out and Zoom in), Focus (Add “+” and deduct “-”) and Iris (Add “+” and deduct “-”) and Snap to
capture screen image.
Pic 4
Pic 7
Pic 5
Pic 8
21
Pic 6
Pic 9
User Manual
8. Display mode: You can convert normal display into full-screen display by clicking
the screen on the mobile phone (displayed as Pic 9)
When accessing from a mobile phone with Symbian operating system, use the following
procedure:
1. First you need to copy the file with suffix “QQeye.CAB” that is included on the CD disk to the mobile
phone.
Copying file is save to storage card by default, and the file can also be transmitted from the CD through a
computer by Bluetooth technology to save to Inbox (Pic 1). Select the QQEye program (red box in Pic 1)
which will display Pic 2.
2. Select the QQEye icon in this window (red box in Pic 2) to install it, this will display Pic 3).
After the phone finishes preparation it will display Pic 4 asking for permission to install the program.
Select the Yes button (red box in Pic 4). This will display the window in Pic 5.
``
3. Click the Continue button (red box in Pic 5) on the information box displaying the program and current
version. This will display the window in Pic 6.
4. Next choose where you want to install the program, to phone memory or to the memory card, and click
on the Select option (red box in Pic 6). This will display the window in Pic 7, click on Continue (red box in Pic
7) which will display the screen in Pic 8 and tell you it is installing the program (red box in Pic 8).
Pic 1
Pic 4
Pic 7
Pic 2
Pic 5
Pic 8
22
Pic 3
Pic 6
Pic 9
User Manual
5. Once the installation is complete the window in Pic 9 will be displayed to tell you that installation is
completed. Then you can go to the Applications folder and select the QQEye program (white box in Pic 10)
and click on the Open option (red box in Pic 10) to display the settings menu. After you complete the settings
and click on the Done button (red box in Pic 11) the Video window in Pic 12 will be displayed.
Default Access Point:
Input the access point. System default for the access point is GPRS connection.
Server Address:
Input the public IP address of the router the DVR is attached to (refer to section 5.2.3 Network Setup on
page 14 of the product manual).
Server Port:
Web port: Same as the web port setting on the DVR, you need to forward this port from the Router to the
DVR. Setting range is between 1024 and 65535, the default setting is 18600. Note: this port is in addition to
the ports used for standard remote access.
User Name:
Same as user name setup in DVR under Menu, Devices, Mobile
Password:
Same as password setup on DVR. (Please press Function key to save the password, left soft key won’t be able
to save the password)
Channel:
Select the channel you want to monitor and click [OK] button to start video connection
Network connection status: percentage of buffer display, connection success, connection fail, play and
stop.
Channel select, PTZ control, Zoom in/out, Focus and Iris
Play/Stop, Full screen/ Normal Display, Capture, Parameter setting and Exit【】
By clicking on the image you can see it full screen as in Pic 13
Pic 13
5.2.6.5 Motion Detect
Picture 5-38
Open
Pic 10
Pic 11
Click [MainDeviceMotion] to enter into the [Motion Detection]
menu to setup motion detection recording.
The [Motion detection] Menu has three sections, including
Channel Status, Sensitivity and Motion area.
Channel STATUS: This option allow you enable motion detection
on any channel.
SENSITIVITY: This option allows you to set sensitivity level of
motion detection from 1 to 4 with 4 being the most sensitive.
Pic 12
23
Picture 5-39
5.2.7 System Function
Picture 5-40
User Manual
MD AREA: This option allows you select the area you want to be
sensitive to motion. The channel is separated into a 13*10 area. When
any object moves into the motion detection area, and the area where
the object is located is displayed in red recording will be triggered. In
the semi-transparent area the motion detection is off.
The [System] Menu includes the below sub-menus: Time
Set, User Password, Audio/Video Setting, Language select,
System Info and System Maintenance.
After entering into the [System], you can configure the
system to meet your needs.
.
5.2.7.1 Time Set
Picture 5-41
5.2.7.2 Password
Picture 5-42
Picture 5-43
Click the [Main menuSystemDate/Time] in turn to enter
into [Time Set] menu. You could not only modify system date,
time and format, but also set daylight saving time and mode.
This option allows you set the device ID for the DVR and set
the system password if you want to use one. The new passwords
will be available after clicking [APPLY] button.
.
When you set Password Enabled to “ON” (shown as Picture
5-43), you can setup a user password and administrator password
respectively. The password supports up to 6 characters.
24
5.2.7.3 Video Setup
Picture 5-44
5.2.7.4 Language
Picture 5-45
User Manual
Click [Main MenuSystemVIDEO] to setup Video, here you
can set Camera system
(PAL, NTSC)In the USA we use NTSC. Note: This model does
not have a VGA port so VGA resolution does not apply
Enter into [System Language] menu to select the language
you want to use on the DVR (shown as Picture 5-45) and click
[APPLY] button. The selection will be available after system Auto
restarts.
5.2.7.5 Info.
Picture 5-46
5.2.7.6 System Maintenance
Picture 5-47
Click [Main Menu SystemInfo] to enter into [System
Information] menu to view system info, including Device type, Software
(firmware) version and MAC address etc.
This option allows you reset the DVR to factory default settings,
update system software (firmware), and set system auto-maintenance.
Click [Main menuSystemMaintain] to enter into the [System
Maintain] menu (shown as Picture 5-47).
When opening auto-maintain function, you can setup system to restart
regularly.
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User Manual
5.3 Menu Lock
Picture 5-48
As a system safety feature you can click [Menu Lock] menu to
lock menu when leaving the DVR. If you want to login to the DVR,
you would input device code and password (refer to the Menu
Locking interface- Picture 5-48).
Explanation: User only has the authority to search
recordings, but Administrator has full authority over Main
Menu operations
5.4 Video Search
Click pop-up menu video search to enter into [Video Search] menu you search files and playback
recordings. For more information on this operation refer to the previous section 5.24.
5.5 PTZ Control
Picture 5-49
We introduced setting PTZ parameters previously in chapter 5.2.5.3.
Here we will discuss how to operate PTZ controls.
Click pop-up menu to show PTZ option and enter into PTZ control
interface (shown as Picture 5-49). You can now click Z+&Z- keys to zoom In
or out, click F+&F- keys to control camera focus and click I+&I- to adjust iris.
5.6 Record
When you want the system to start recording click [ Rec ] button to start manual recording.
5.7 Stop recording
If you want to stop manual recording click [Stop Record.] menu or [Stop] button
Chapter 6: Net-Viewer Program
6.1 Plug-ins download and installation
Open IE browser and input IP address and web port of DVR, such as http://172.18.6.202:80/ and confirm
to download and install webcam. If your computer is connected to internet, computer will auto download and
install the webcam.
Reminder: If the webcam is not downloaded successfully, please check if your browser’s safety level or
firewall setting is too advanced. Also refer to section 5.2.3 Network Setup to make sure network configuration
is correct, ports are forwarded correctly, and ActiveX is enabled.
26
6.2 Log-in to NetViewer
User Manual
Picture 6-1
Picture 6-2
After webcam installs plug-ins, please select log-in language
(Chinese or English) and enter into password and click [Log-in]
button, and now you can view DVR remotely through NetViewer.
Please note default password is empty. System allows
Administrator to set new password as per instructions in section
5.2.6.2 - [Password set] menu. Note: If you want to delete old IE
webcam at DVR system update, run the command characters:
“regsvr32/u dvrocx.ocx”
After successful Log-in to Net-viewer, system will
enter into live display interface and connect to
audio/video feed automatically (shown as Picture 6-2).
6.3 Main Interface of Net-viewer
6.3.1 Menu column
Menu column include [Live] menu, [Replay] menu and [Setup] menu.
Picture 6-3
(Section 1 on Picture 6-3)
6.3.1.1 Live
After Logging-in to system, system will enter into Live display (shown as Picture 6-3).
Log in Net-viewer and show the interface as
follows
6.3.1 Menu column (Section 1 on Picture 6-3)
6.3.2 PTZ Control (Numbers 2, 3, 4 on Picture 6-3)
6.3.3 Live Play Control (Numbers 6 through 10 on
Picture 6-3)
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6.3.1.2 Replay
User Manual
Play button: [Play]/[Pause]
Stop button: stop playing recording.
F.F. button: fast forward playback recording
Slow button: slow playback recording.
Next Frame: play frame by frame.
264 TO AVI button: convert file from H.264 format to AVI format
The native format of the backup files is H.264, you can convert H.264 format into more familiar AVI
format by clicking the key of 264 to AVI.
Picture 6-4
This option allows you to playback recordings
remotely.
First select the day, channel and type and
proceed searching and refreshing; second select
any event from search result list to playback.
Please note you can control playing speed by
sliding the playing-control bar on the bottom of
the interface (shown as Picture 6-4).
6.3.1.3. Setup
Click [Setup] menu to enter into its sub menu, including [Recording Mode] menu, [Alarm Mode] menu,
[PTZ Control] Menu, [Network Setting] menu, [System Setting] menu and [Host Info] menu.
Explanation: Only when DVR is on the status of live display, you could modify and save its parameters
remotely at this moment, the settings are available. The modification method to DVR via Net-viewer is the
same as local adjustment of DVR.
① Record
Picture 6-5
Picture 6-6
Enter into sub menu – [Recording Mode] menu, you can
select on/off for every channel, and adjust recording
parameters (resolution, quality, audio, REC mode and
Schedule) remotely via Net-viewer.
Click the [Schedule] menu to enter into its sub menu
(shown as Picture 6-6).
Remote setup methods are the same as local DVR
setup. Please refer to Section 5.2.2 Record Setup
28
② Alarm
Picture 6-7
③ PTZ Control
.
Picture 6-9
④ Network
User Manual
Click [Alarm] menu to enter into its sub menu (shown as
Picture 6-7).
You can set I/O alarm for every channel, motion detection
alarm, motion recording, motion trace, motion sensitivity, video
loss alarm, HDD not enough space alarm, HDD not found
alarm and alarm output time etc.
For details on setup method please refer to section
5.2.5.2.
System allows you setup motion detection settings for each channel
of DVR remotely (shown as Picture 6-8)
-
Click [PTZ control] to setup PTZ cameras. Remote
setup methods are the same as local DVR setup.
Please refer to Section 5.2.5.3 (shown as Picture
6-9).
Click [Network] to enter into [Network]
menu. Remote setup methods are the same as
local DVR setup.
Please refer to Section 5.2.3. – Network
Set.
Picture 6-10
29
⑤ Setting
Picture 6-11
⑥ Host Info
Picture 6-12
6.3.2 PTZ Control
User Manual
Click [setting] menu to enter into the menu interface
(shown as Picture 6-11);
Click […] button to preview net-viewer recording
saving path and screen capture saving path.
The menu also allows you to set a lower bandwidth for
Internet video transmission, set user password, turn
daylight saving time on/off, etc.
Click [Host Info.] to enter into the sub menu (shown as
Picture 6-12). Here you can check Usage rate of HDD,
available recording time, software version and MAC address.
(Numbers 2, 3, 4 on Picture 6-3)
②.PTZ control: indicates focus, zoom and iris control of PTZ
③.Setting: this option allows you to setup PTZ parameters.
④.Invoke: Invoke PTZ settings ⑤.Clear:clears current PTZ parameters.
6.3.3 Live Play Control
⑥ On / Off Live display []:When Live display status is “On”, Clicking the button closes Live display. When
“Off” clicking the button opens the Live display.
⑦.Capture [
⑧.Recording [
⑨Channel display [
Channel display and 4x4 Channel display respectively.
⑩.Volume control [
]:Capture Screen image and save to PC as *bmp image.
]:Operate DVR recording remotely
(Numbers 6 through 10 on Picture 6-3)
]:The icons stand for Single Channel display, Quad Channel display, 3x3
] Click or slide the control bar to adjust sound volume.
USB flash disk / removable HDD,USB Burner, Network backup to AVI File Format
PLAY /SLOW /FWD/Frame by Frame
Supports USB mouse,removable HDD,USB flash drive to b ackup to A VI fi le and upgrade
system
Support preview live display remotely via mobile phone and real time monitoring via IE-based
browser and/or network, and support parameter setting of DVR remotely
10~15W (exclude HDD)
.
Working Temperature
Working humidity
Dimension (W x D x H)
50°F to 104°F (10℃ to 40℃)
10%~90%
11.75 x 9 x 2 in (300 × 220 × 47 mm)
List 7-1
31
Chapter 8: Appendix
8.1 Operation Function Table
User Manual
Type Title Description
Time setting Setting system date, time and format and day-light saving time setting 21
Language Select Setting system language 22
CH Setting
Rec. Setting Setting image quality, resolution, volume, recording mode an pack time 12
Principle
Setting
Advanced
Setting
Network
Setting
Network
Function
Auxiliary
function
Menu
button
List 8-1
Rec. Search Time based search, channel based search and rec. mode based search. 14
Rec. Playback Specified time playback, scheduled playback, file list playback 14
Playback mode Play, play frame by frame, multi-speed forward and multi-speed rewind 14
File backup
HDD Manage Check HDD status, usage space, setting HDD auto-overwrite 16
VID/AUD Setting Adjust VGA resolution, select system and volume control 22
User password Setting or modifying user password 21
Alarm setting
Motion detection Setting on/off status of MD; select sensitivity and setting motion detection area.20
PTZ control Selecting CH and setting PTZ protocol, baud rate and PTZ address for the CH 27
MP Monitor Setting user name, password and server port.
System
Maintenance
Network and Port
setting
Live display Real time video input remotely 25
Remote recording Setting recording mode and status of DVR remotely 28
Remote playback Check local recording history via network 25
PTZ control Remotely control PTZ camera, position, focus, zoom and iris etc. 28
parameter set of
DVR remotely
Network download
System info Check device model, software version and MAC address 28
()
Confirm The button allows you save the modification of parameter value.
Recover default The button allows you recover default value of current menu or system
Exit The button allows you exit the current menu.
Next
Setting CH title and position; adjusting image color parameter value; setting CH display to
ON / Off and time display/recording time overlaying to On/Off.
U flash disk and removable HDD backup, DVD recorder ba ckup and network
download backup
Setting HDD lost, HDD space, video loss, I/O status, alarm management and Email alarm
Setting system auto maintenance, maintenance time regularly, system upgrade,
ex-factory default value recovery and manual restart system
Selecting network mode and setting net-viewer port, web port, DNS and DDNS
parameters.
Setting local CH display, recording, alarm, PTZ control parameter value via
network
Backup recording file via network 25
In addition to illustrating picture, Parenthesis generally indicate optional
parameter value of previous menu.
On multi-channel mode, the button allows you check or modify other channel’s
parameter; on [File list] mode, the button allows you display next page.
32
Page
11
15
26
22
27
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8.2 Recording Alarm setting
Please refer the below matrix: “⊥” stand for “only alarm but no recording”; “AMR” stand for “alarm recording”;
“NLR” stand for “normal recording”; and “NOR” stand for “ no recording”. Once alarm is triggered, alarm icon will
occur, and when many alarms are triggered, alarm remarks will occur on the screen.
Recording Mode
Recording alarm setting Alarm icon
MD alarm AMR AMRNLR⊥ NLR
Alarm
mode
and [
mean a hard drive alarm has occurred.
I/O triggered alarm AMR AMRNLR⊥ NLR
HDD loss, HDD space full ⊥⊥⊥⊥⊥
Video Loss Video Loss ⊥ ⊥ ⊥ ⊥ ⊥
When DVR is in recording mode, [
] icons on the screen it indicates a motion alarm was triggered. When [] icon appears on the screen, that
Recording after
power on
List 8-2
] icon or [] icon will appear on the screen. But when there are [] icon
Timing recording
AMRNLRNOR
Manuel Recording
8.3 Troubleshooting
1. Q: What can I do if the system does not detect the HDD?
A: Check the data and power cables and make sure they are securely connected.
2. Q: We have changed the password but do not remember the new password, how can we access the system?
A: If you forget system password, enter 0800808 into the password field to reset the password
3. Q: We are not getting any video signal on the DVR, what is wrong?
A: Check to make sure the cables are securely connected to the BNC ports on the DVR. You can also try another
cable to make sure there is not a problem with the cable. Make sure you have selected the correct video format for
your country (NTSC or PAL), is the USA we use NTSC.
4. Q: Can the DVR have problems if it gets too hot, how can I prevent this?
A: The DVR has a fan to help it dissipate heat while it is working. Please place the DVR in a place where there is
good air circulation and away from high temperatures to increase stability and life of the DVR.
5. Q: My remote control does not work when the DVR is in Live mode but the front panel buttons are working,
what is wrong?
A: Make sure nothing is blocking th e LED on the remote, or the receiver on the DVR, if both are ok, check the
batteries.
6. Q: Can I use the hard drive from my PC in the DVR?
A: You can if the hard drive is the same type and the size is supported by the DVR. If you install it in the DVR it
will be formatted for use in the DVR and the PC will not be able to read it.
7. Q: Do I have to stop recording to playback files on the DVR?
A: No you do not have to stop recording, the DVR will support both functions at the same time.
8. Q: Can I erase files from the hard drive of the DVR?
A: You can not erase individual files, you would need to format the hard drive which will erase all of the files
9.Q: Why can’t I log-in to the Net-viewer program?
A: Please verify that the Net mode is correct, The cable to the RJ-45 port is well connected to the DVR and the
router, and that you are using the correct password.
10. Q: We have attached a PTZ camera but can not control it, what is wrong?
A: Verify that the Protocol, baud rate, address, and other settings on the PTZ camera match the settings you have
put into the DVR. Make sure the data cables are attached firmly to the RS485 port on the DVR.
11. Q: Why does the Buzzer keep sounding?
A: Please check to see if motion detection is on and the system has detected motion, make sure the hard drive is
being detected and has sufficient space available, and that none of your cameras have lost video. You can turn off the
buzzer in the Alarm setup option.
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User Manual
8.4 4 Channel System Connections
(diagram is for reference only to show where to attach various devices to the DVR,
the cameras, external alarms, USB flash drives, monitors and computers are not
included with the standard DVR package)
8.5 8 Channel System Connections
(diagram is for reference only to show where to attach various devices to the DVR,
the cameras, external alarms, USB flash drives, monitors and computers are not
included with the standard DVR package)
34
8.5 Accessory (Optional)
User Manual
Power Cord
Ethernee Cable Power Adaptor User Manual
Software CD Remote Controller USB Mouse BNC to RCA V ideo Cable
35
User Manual
Q-See Product Warranty
Thank you for choosing our products.
All of our products users have a conditional free warranty repair service for hardware within
12 months starting from purchase date, and a free exchange service within one month (valid for
manufacturing defects). Permanent upgrading service is provided for the software.
Liability Exclusions:
Any product malfunction, abnormalities in operation or damage caused by following
reasons are not within the free service scope of our company. Please select payable service.
(1) Equipment damage caused by improper operation
(2) Improper environment and conditions in/on which the equipment operates, e.g., improper
power, environment temperature, humidity and lightening strike etc. that cause equipment
damage.
(3) Damage caused by acts of nature: earthquake and fire etc.
(4) Equipment damage caused by the maintenance of personnel not authorized by our
company.
(5) Product sold over 12 months ago.
In order to provide various services to you, please complete registration procedure after
you purchase the product. Cut off or copy User’s Information Card and fax or mail it to us after
the card is filled in. You can also register the product by going to the
www.q-see.com website and clicking on the Register link.
If you have questions:
Contact Us:
Mailing Address: Customer Service:
DPS Inc. Phone: 877-998-3440 x 538
8015 E. Crystal Dr Email: cs@dpsi-usa.com
Anaheim, CA 92807
Website:Tech Support:
http://www.q-see.com
Fax: Email: ts@dpsi-usa.com
714-998-3509
Phone: 877-998-3440 x 539
36
User’s Name Mr./Mrs.
User Manual
Customer Information Card
Company
Name
Postal
Address
Postal code
Phone
Number
E-mail
Model Number
of Product
Serial Number
of Product
Purchase Date
Distributor
The material in this document is the intellectual property of our company.
No part of this manual may be reproduced, copied, translated, transmitted, or published in any form or by
any means without our company’s prior written permission.
1. Our products are under continual improvement and we reserve the right to make changes without notice.
But no guarantee is given as to the correctness of its contents.
2. We do not accept any responsibility for any harm caused by using our product.
3. The product picture may differ from the actual product, which is only for your reference. The accessories
will probably be different according to the different selling areas. For details of accessories, please refer to
your local distributor.
Copyright reserved
37
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