Q-See QS458, QS494, QS4816, QS558, QS4716 Technical Manual

User Manual

QS494

QS458

QS4716

QS558

QS4816

QS Series DVRs

Thank You for Choosing a Q-See Product!

All of our products are backed by a conditional service warranty covering all hardware for 12 months from the date of purchase. Additionally, our products also come with a free exchange policy that covers all manufacturing defects for one month from the date of purchase. Permanent upgrading service is provided for the software and is available at www.Q-See.com.

Be certain to make the most of your warranty by completing the registration form online. In addition to warranty and technical support benefits, you’ll receive notifications of product updates along with free downloadable firmware updates for your DVR. Register today at www.Q-See.com!

Please see the back of this manual for exclusions.

© 2012 Q-See. Reproduction in whole or in part without written permission is prohibited. All rights reserved. This manual and software and hardware described herein, in whole or in part, may not be reproduced, translated, or reduced to any machine-readable form without prior

written approval.

Trademarks: All brand names and products are trademarks or registered trademarks of their respective owners.

Q-See is a registered trademark of DPS, Inc.

Disclaimer: The information in this document is subject to change without notice. The manufacturer makes no representations or warranties, either express or implied, of any kind with respect to completeness of its contents.

Manufacturer shall not be liable for any damages whatsoever from misuse of this product.

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About this Manual

This manual is written for Q-See’s model QS494, QS458, QS4716, QS4816 and QS558 DVRs and was accurate at the time it was completed. However, because of our ongoing effort to constantly improve our products, additional features and functions may have been added since that time and on-screen displays may change. We encourage you to visit our website at www.Q-see.com to check for the latest firmware updates and product announcements.

Throughout the manual we have highlighted warnings and other important information that will assist you in operating your new system in a safe and trouble-free manner. Please take the time to read and follow all instructions and pay attention to alerts as shown below:

IMPORTANT! Red boxes with this icon indicate warnings. To prevent possible injury or damage to the product, read all warnings before use.

NOTE! Text in blue boxes with the Information icon offer additional guidance and explanations about how to make the most out of your system.

Rev. 3.1 8/19/12

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TABLE OF CONTENTS

1. INTRODUCTION		7
Features And Specifications		8
2. INSTALLATION AND CONNECTION		10
Power		10
USB Ports		10
Video Display		10
Audio		11
QS494		12
QS458		14
QS4716		16
QS558		18
QS4816		20
3. CONTROLS		22
3.1	Mouse Control	22
Virtual Keyboard		23
3.2	Remote Control	24
4. BASIC OPERATION		26
4.1	Power On/Off	26
Standby Mode		26
Shutdown		26
4.2	System Login	27
4.3	Control Bar	27
4.4 Main Menu		28
4.5 Basic Menu		28
System		28
Date/Time		29
Display		29
Record		29
User		29
4.6	Recording	30
4.7	Playback	32
4.8	File Management	34
Locking and Unlocking Files		34
Backing Up Files		35

5. ADVANCED OPERATION	36
5.1 Basic Menu	36
Display	36
Users	37
5.2 Advance Menu	39
Network	41
Communication	41
P.T.Z.	41
5.3 Disk Management	42
Overwrite	42
5.4 Information	43
Device	43
Network	43
Online Users	44
Record	44
5.5 Maintenance	45
Basic	45
Settings	46
Logout	46

6. PAN-TILT-ZOOM CAMERAS	47
6.1 Connecting a PTZ Camera	47
6.2 Configuring and Controlling a PTZ Camera	49
Controlling the P.T.Z. Camera	50
Configuring Points and Cruises	50

7. HARD DISK DRIVE		52
7.1	Installation/Removal	52
7.2	Calculating the Recording Capacity of a Hard Disk Drive	54
APPENDIX		55
A.1	Troubleshooting	55
A.2	Product Specifications	56
Q-SEE PRODUCT WARRANTY		58
Questions or Comments? Contact Us		59

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INTRODUCTION

CHAPTER 1

To prevent damage to your Q-See product or injury to yourself or to others, read and understand the following safety precautions in their entirety before installing or using this equipment. Keep these safety instructions where all those who use the product will read them.

WARNING! ELECTRIC SHOCK RISK!

nCheck the unit and any accessories included in the package immediately after opening. If items are missing or damaged, repackage and return to the point of purchase.

nUse the proper power source. Only use the power adapter supplied with your system. Do not use this product with a power source that applies more than the specified voltage (100240V AC).

nNever insert anything metallic into the DVR. Inserting anything into the DVR or its case can be a source of dangerous electric shock.

nDo not operate in dusty areas.

nDo not expose this product to rain or use near water. If this product accidentally gets wet, unplug it and contact Q-See immediately.

nKeep product surfaces clean and dry. To clean the outside case of the DVR, gently wipe using a lightly dampened cloth (only use water, do not use solvents).

nDo not operate this DVR without the cover securely in place. Do not attempt to do any repairs to the DVR yourself. If there are unusual sounds or smells coming from the DVR, unplug it immediately and contact Q-See technical support. Under no circumstances should the cover be removed while the device is connected to a power source. You should only remove the cover to install/replace the hard disk drive (See Chapter 7) or replace the standard 3v lithium cell battery on the motherboard. These are the only user serviceable parts. You may need to replace the battery if the internal clock resets itself after a power outage

nHandle DVR box carefully. If you accidentally drop your DVR on any hard surface, it may cause a malfunction. If the DVR doesn’t work properly due to physical damage, contact Q-See for repair or exchange.

nMake sure there is proper air circulation around the unit. This DVR system uses a hard drive for video storage which generates heat during operation. Do not block air holes located on the bottom, top, sides and back of the DVR as they are designed to keep the system cool while running. Install or place this product in an area where there is ample air circulation.

nProvide proper ventilation. This DVR has a built-in fan that properly ventilates the system. Do not cover or impede this fan.

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FEATURES AND SPECIFICATIONS

This product offers the following features:

Smartphone Compatible

Access live footage directly from your iPhone, iPad as well as Android smartphones and tablets. Your DVR can also be set to e-mail your hand held-device whenever specific activity occurs, such as motion detection.

View Your Video Feed Online with No Extra Service Fees

View your DVR’s live or recorded video footage on any Internet accessible computer with Internet Explorer, Mozilla Firefox and Google Chrome (using IE plug-in).

Stay Notified with Customizable Email Alerts

Set your system up to notify you when an event has occurred at the location you are monitoring. Notification alerts can easily be adjusted to your specifications.

Advanced Motion Detection Activated Recording

Advanced motion detection settings ensure that false alarms are not triggered. The easy to use motion detect set up screen allows you to mask out certain areas which experience heavy movement in order to avoid false alarms and avoid unnecessary record triggering.

Multiple Backup Options

A built-in USB port gives you the option of backing up and transferring your video footage using a flash drive or external USB hard drive. You can also connect to an external CD/ DVD writer to burn your file footage right onto a compact disc or DVD disc. Files can also be accessed from your DVR system to a remote computer location by logging on remotely.

Connect to a TV or PC Monitor Easily

This system comes with both a VGA and BNC out port to allow you to connect to a TV or 19” or larger VGA monitor for viewing purposes.

User-Friendly LCD Control Functions

Front panel button control allows instant booting up and system standby at the press of a button. LCD monitor can be set to go into energy efficient stand-by mode.

Included Mouse and Remote Control

In addition to front panel button controls, system can also be booted up and put into standby mode using the included remote control or mouse.

Storage Function

Encrypted file format to ensure data security and avoid vicious data modification.

Compression Format

Supports multiple-channel audio and video. Independent hardware decodes the audio and video signal from each channel to maintain video and audio synchronization.

Audio Recording

One channel of audio recording capability.

24/7 Scheduled Recording

Choose which days of the week and hours of the day you want to set your DVR to record or not record.

Multiple Playback Options and Advanced Search Functions

Supports real-time CIF recording on each channel independently. Search through recorded files while you are playing live footage, monitoring through a remote location using a supported internet browsing application and backing up system files. A variety of playback modes include: slow play, fast play, and backward play.

Network Monitoring

Supports network remote real-time monitoring (available bandwidth permitting), remote record search and remote PTZ control.

Communication Ports

sRS485 port can be used for PTZ camera control.

sStandard Ethernet port allows you to access the DVR from a network or the Internet.

PTZ camera control

sSupports PTZ decoder via RS485.

sSupports the PelcoD and PelcoP protocols.

NOTE! Depending on your point of purchase, your DVR may have the hard disk drive already installed. If your drive was packaged separately, or if you wish to upgrade your installed drive up to a 2 Terabyte drive, please see Chapter 7 at the back of this manual which covers installing hard drives.

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INSTALLATION AND	CHAPTER 2
CONNECTION

Please note that it is important to keep in mind common safety guidelines when installing your DVR or connecting additional devices – including turning off and unplugging your DVR before installing internal components.

POWER

The DVR’s power supply plugs into the DC power socket on the back of the DVR. It is absolutely essential that you only use the power supply that came with the DVR to ensure proper operation and to avoid damage.

We also recommend that you use an uninterrupted power supply (UPS) so that the system will continue to operate in the event of a power loss. In addition, you should connect the DVR into a UL-1449 rated surge protector. It should have a joule rating of at least 400, a response time of 10 nanoseconds or less and a clamping voltage of no more than 330 volts.

Your DVR will power up as soon as it is plugged in.

When shutting down the DVR, it is essential that you do so by using the Standby feature within the software or the Standby button on the remote control. Once the display goes blank, you may either turn off the surge protector or unplug the DVR.

If you wish to restart the DVR from standby mode, then you may do so by pressing and holding the Standby button on the remote control.

USB PORTS

There are two USB ports on the rear panel of your DVR. Either may be used by the mouse with the other port being used by a removable or externa USB drive for file backup and firmware upgrades.

VIDEO DISPLAY

Depending on the model, your DVR can output video to either a standard VGA monitor, television or HD display. The monitor is connected via a VGA monitor cable (not included) to the VGA port on the rear of the DVR. The television is connected to the BNC Video Out port on the DVR’s back panel through the use of the a BNC (Male) to RCA (Female) adapter cable (Picture 2-1) which is included with some models. This plugs into the RCA Video In port on the back of the television.

Another type of BNC to RCA adapter is shown in Picture 2-2. This also attaches to the DVR’s Video Out port but requires a

user-supplied standard RCA cable to connect from it to the RCA Video In port on the back of the television.

PICTURE 2-1

PICTURE 2-2

For DVRs featuring an HDMI® port on the back panel, use the included HDMI® cable (Picture 2-3) to connect to an HD monitor or television.

PICTURE 2-3

It is possible to connect more than one displays to the DVR at the same time using the different video ports, however they will all show the same images and they cannot be combined. The menu and mouse cursor will appear on every display simultaneously.

IMPORTANT! The default resolution of this DVR is 1024 x 768 pixels. Some monitors smaller than 19” may not display video properly.

AUDIO

Your system has one or more inputs to allow you to record sound to accompany the video recording from a camera. This can be accomplished using either an audio-equipped camera or a microphone co-located with the camera such as Q-See’s QSPMIC (Picture 2-4). The RCA-style audio plug from the camera must be plugged into the correct port on the back of the DVR in order for the sound to be recorded to the correct video track.

On DVRs with a single Audio In port, this audio port will record sound to the first camera only. Therefore, it is important to make sure that the camera covering the area of the microphone is also plugged into the first Video In port. Systems with two Audio In ports will record sound to Channels 1 and 2 only. If your DVR features multiple audio input ports, they are numbered to correspond with the channel of the same number.

PICTURE 2-4

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QS494

FRONT PANEL

		1	2
	4 Channels QS494		IR
		POWER NET	HDD
Item #	Name/ Symbol	Description
1	LED	Shows status of hard drive, network, and whether the DVR is
	INDICATORS	currently recording.
2	IR SENSOR	IR Receiver for remote control.

REAR PANEL

1

2

3

4

5

6

RJ45

A-

OUT

VIDEO

IN

-

+

1

3

2

4

DC +12V

485A 485B

VGA

A-IN

V-OUT

IN

7

8

9

Item #

Connector

Description

1

DC 12V/3A Power Connection

2

NETWORK

For connecting Ethernet cable

3

RS485

RS485 for connecting PTZ

485A is “Positive” and 485B is “Negative”

4

AUDIO IN

RCA audio input for connecting audio signal

5

AUDIO

RCA connector for output to amplified speaker

OUTPUT

6

VIDEO IN

4 BNC video inputs for connecting analog video cameras

7

USB

2 USB ports for a mouse and external USB drive

8

VGA OUTPUT

To connect to VGA monitor

9

VIDEO OUT

Video output for connecting TV (BNC)

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QS458

FRONT PANEL

		1	2
	4 Channels QS458		IR
		POWER NET	HDD
Item #	Name/ Symbol	Description
1	LED	Shows status of hard drive, network, and whether the DVR is
	INDICATORS	currently recording.
2	IR SENSOR	IR Receiver for remote control.

REAR PANEL
	1			2			3						4			5				6
				RJ45												A-	OUT		VIDEO		IN
-		+																1	3		5		7
																		2	4	6			8
	DC +12V						485A 485B			VGA			A-IN			V-	OUT
		IN
				7						8						9
Item #				Connector									Description
1													DC 12V/3A Power Connection
2				NETWORK									For connecting Ethernet cable
3				RS485									RS485 for connecting PTZ
													485A is “Positive” and 485B is “Negative”
4				AUDIO IN									RCA audio input for connecting audio signal
5				AUDIO									RCA connector for output to amplified speaker
				OUTPUT
6				VIDEO IN									8 BNC video inputs for connecting analog video cameras
7				USB									2 USB ports for a mouse and external USB drive
8				VGA OUTPUT									To connect to VGA monitor
9				VIDEO OUT									Video output for connecting TV (BNC)

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QS4716

FRONT PANEL

1 2

16 Channels QS4716		IR
POWER	NET	HDD

Item #	Name/ Symbol	Description
1	LED	Shows status of hard drive, network, and whether the DVR is
	INDICATORS	currently recording.
2	IR SENSOR	IR Receiver for remote control.

REAR PANEL
															1																				2
	1						2	3	4	5	6		7		8			9	10				11		12			13		14	15		16
	- +							VIDEO IN																				1 AUDIO 2			AUDIO		CVBS
																					485A	485B GND COM NO GND			1	2 3 4
	DC				+12V						VGA
													RJ45		USB											ALM IN			IN		OUT		OUT
			IN
		3									4		5		6					7					8				9		10	11
Item #							Connector				Description
1							VIDEO IN				16 BNC video inputs for connecting analog video cameras
2							FAN				Cooling fan exhaust port. This should not be blocked.
3											DC 12V/3A Power Connection
4							VGA OUTPUT				To connect to VGA monitor
5							NETWORK				For connecting Ethernet cable
6							USB				2 USB ports for a mouse and external USB drive
7							RS485				RS485 for connecting PTZ
											485A is “Positive” and 485B is “Negative”
							ALARM INPUT				8 I/O Alarm input
8
							ALARM				I/O Output for alarm
							OUTPUT
9							AUDIO IN				2 RCA connectors for microphones
10							AUDIO				RCA connector for output to amplified speaker
							OUTPUT
11							VIDEO OUT				Video output for connecting to TV (BNC)

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QS4816

FRONT PANEL

1 2

16 Channels QS4816		IR
POWER	NET	HDD

Item #	Name/ Symbol	Description
1	LED	Shows status of hard drive, network, and whether the DVR is
	INDICATORS	currently recording.
2	IR SENSOR	IR Receiver for remote control.

REAR PANEL
																1																								2
	1						2	3	4		5		6	7		8			9	10			11				12				13		14	15			16
	- +								VIDEO IN																						1 AUDIO 2			AUDIO			CVBS
																					485A 485B	GND COM NO GND				1	2 3 4
	DC			+12V					HDMI			VGA							E-SATA
														RJ45		USB											ALM IN					IN		OUT			OUT
			IN
		3							4			5		6		7			8		9			10								11		12		13
Item #							Connector					Description
1							VIDEO IN					16 BNC video inputs for connecting analog video cameras
2							FAN					Cooling fan exhaust port. This should not be blocked.
3												DC 12V/3A Power Connection
4							HDMI®					To connect to a HD display
5							VGA OUTPUT					To connect to VGA monitor
6							NETWORK					For connecting Ethernet cable
7							USB					2 USB ports for a mouse and external USB drive
8							E-SATA					To connect to an external SATA drive.
							RS485					RS485 for connecting PTZ
9												485A is “Positive” and 485B is “Negative”
							ALARM INPUT					8 I/O Alarm input
10							ALARM					I/O Output for alarm
							OUTPUT
11							AUDIO IN					2 RCA connectors for microphones
12							AUDIO					RCA connector for output to amplified speaker
							OUTPUT
13							VIDEO OUT					Video output for connecting to TV (BNC)

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