Internet Telephony PBX
System
IPX-2100
Internet Telephony PBX System
IPX-2100
Copyright
Copyright© 2013 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET. PLANET makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Any software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not this company, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software. Further, this company reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes. All brand and product names mentioned in this manual are trademarks and/or registered trademarks of their respective holders.
Disclaimer
PLANET Technology does not warrant that the hardware will work properly in all environments and applications, and makes no warranty and representation, either implied or expressed, with respect to the quality, performance, merchantability, or fitness for a particular purpose. PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred. Information in this User’s Manual is subject to change without notice and does not represent a commitment on the part of PLANET. PLANET assumes no responsibility for any inaccuracies that may be contained in this User’s Manual. PLANET makes no commitment to update or keep current the information in this User’s Manual, and reserves the right to make improvements to this User’s Manual and/or to the products described in this User’s Manual, at any time without notice. If you find information in this manual that is incorrect, misleading, or incomplete, we would appreciate your comments and suggestions.
Trademarks
The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, these designations are claimed as trademarks or registered trademarks by their respective companies.
CE mark Warning
This is a class B device, in a domestic environment; this product may cause radio interference, in which case the user may be required to take adequate measures.
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Internet Telephony PBX System
IPX-2100
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
1.Reorient or relocate the receiving antenna.
2.Increase the separation between the equipment and receiver.
3.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4.Consult the dealer or an experienced radio technician for help.
FCC Caution:
To assure continued compliance (example-use only shielded interface cables when connecting to computer or peripheral devices). Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the Following two conditions: (1) This device may not cause harmful interference, and (2) this Device must accept any interference received, including interference that may cause undesired operation.
R&TTE Compliance Statement
This equipment complies with all the requirements of DIRECTIVE 1999/5/EC OF THE EUROPEAN PARLIAMENT AND THE COUNCIL OF 9 March 1999 on radio equipment and telecommunication terminal Equipment and the mutual recognition of their conformity (R&TTE) The R&TTE Directive repeals and replaces in the directive 98/13/EEC (Telecommunications Terminal Equipment and Satellite Earth Station Equipment) As of April 8, 2000.
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Internet Telephony PBX System
IPX-2100
WEEE Caution
To avoid the potential effects on the environment and human health as a result of the presence of hazardous substances in electrical and electronic equipment, end users of electrical and electronic equipment should understand the meaning of the
crossed-out wheeled bin symbol. Do not dispose of WEEE as unsorted municipal waste and have to collect such WEEE separately.
Safety
This equipment is designed with the utmost care for the safety of those who install and use it. However, special attention must be paid to the dangers of electric shock and static electricity when working with electrical equipment. All guidelines of this and of the computer manufacture must therefore be allowed at all times to ensure the safe use of the equipment.
Customer Service
For information on customer service and support for the Gigabit SSL VPN Security Router, please refer to the following Website URL: http://www.planet.com.tw
Before contacting customer service, please take a moment to gather the following information:
•Internet Telephony PBX System serial number and MAC address
•Any error messages that displayed when the problem occurred
•Any software running when the problem occurred
•Steps you took to resolve the problem on your own
Revision
User’s Manual for PLANET Internet Telephony PBX System
Model: IPX-2100
Rev: 1.0 (Aug, 2013)
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Internet Telephony PBX System |
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IPX-2100 |
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TABLE OF CONTENTS |
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Chapter 1 |
Introduction ................................................................................................. |
8 |
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1.1 |
Features |
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12 |
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1.2 |
Package Contents .............................................................................................................. |
14 |
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1.3 |
Physical .....................................................................................................Specifications |
14 |
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1.4 |
Specifications.................................................................................................................... |
16 |
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Chapter 2 |
Installation ..............................................................................Procedure |
18 |
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2.1 Web Login......................................................................................................................... |
18 |
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2.2 |
Configuring ......................................................................................the Network Setting |
19 |
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2.3 |
Changing ........................................................IP Address or Forgotten Admin Password |
20 |
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Chapter 3 |
Basic ..................................................................................Configuration |
22 |
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3.1 |
Preparation ...........................................................................................Before Operation |
22 |
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3.2 |
Before Making ........................................................................................................a Call |
22 |
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3.2.1 ......................................................................................... |
System Information |
22 |
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3.2.2 ............................................................................................................ |
Operator |
25 |
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3.2.3 ......................................................................................... |
Basic Configuration |
26 |
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3.2.4 ............................................................................................ |
Time - based Rules |
29 |
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3.3 |
Outbound ...................................................................................................................Call |
30 |
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3.3.1 ................................................................................................................ |
Trunks |
30 |
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3.3.2 ............................................................................................. |
Outbound Routes |
33 |
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3.4 |
Inbound ......................................................................................................................Call |
35 |
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3.4.1 ................................................................................................ |
Inbound Routes |
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3.4.2 ..................................................................................................................... |
IVR |
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3.4.3 ..................................................................................................... |
IVR Prompts |
39 |
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3.4.4 ..................................................................................................... |
Ring Groups |
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3.5 |
Black List .......................................................................................................................... |
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3.5.1 ...................................................................................................... |
Pick up Call |
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3.6 |
On The Call....................................................................................................................... |
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3.6.1 ...................................................................................................... |
Call Parking |
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3.6.2 ..................................................................................................... |
Call Transfer |
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3.6.3 ....................................................................................................... |
Conference |
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3.7 |
Settings ............................................................................................before leaving office |
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3.7.1 Follow ............................................................................................................me |
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3.7.2 Voice ............................................................................................................Mail |
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3.8 |
Call Center(Call ..................................................................................................Queues) |
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3.8.1 Create .......................................................................................................Agent |
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IPX-2100 |
Chapter 4 |
Advanced................................................................................................... |
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4.1 |
Options.............................................................................................................................. |
55 |
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4.1.1 General ................................................................................................................ |
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4.1.2 Global Analog Settings ...................................................................................... |
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4.1.3 Global SIP Settings ............................................................................................ |
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4.2 |
VoiceMail .......................................................................................................................... |
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4.3 |
SMTP Setting .................................................................................................................... |
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4.4 |
Email to Fax...................................................................................................................... |
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4.5 |
Music Settings................................................................................................................... |
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4.6 DISA ................................................................................................................................. |
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4.7 |
Paging And Intercom ........................................................................................................ |
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4.8 |
PIN Set .............................................................................................................................. |
68 |
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4.9 |
Call Recording .................................................................................................................. |
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4.10 Speed Dial....................................................................................................................... |
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4.11 Smart DID ....................................................................................................................... |
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4.12 Call Back......................................................................................................................... |
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4.13 Phone Book..................................................................................................................... |
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4.14 Feature Codes.................................................................................................................. |
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4.15 IP Phone Provision.......................................................................................................... |
75 |
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Chapter 5 |
Network Settings....................................................................................... |
77 |
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5.1 |
Network............................................................................................................................. |
77 |
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5.2 |
Static Routing.................................................................................................................... |
78 |
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5.3 VPN Server ....................................................................................................................... |
79 |
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5.4 VPN Client........................................................................................................................ |
80 |
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5.5 |
DHCP server ..................................................................................................................... |
81 |
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5.6 |
DDNS Settings.................................................................................................................. |
82 |
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5.7 |
SNMPv2 Settings.............................................................................................................. |
83 |
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5.8 |
Troubleshooting ................................................................................................................ |
83 |
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Chapter 6 |
Security...................................................................................................... |
84 |
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6.1 |
Network And Country.................................................................................................... |
84 |
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6.2 |
Service............................................................................................................................... |
85 |
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Chapter 7 |
Report ........................................................................................................ |
86 |
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7.1 |
Record List........................................................................................................................ |
86 |
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7.2 |
Call logs ............................................................................................................................ |
86 |
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7.3 |
System logs ....................................................................................................................... |
87 |
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7.4 |
Data Storage...................................................................................................................... |
87 |
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7.5 Management...................................................................................................................... |
89 |
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7.6 |
Backup .............................................................................................................................. |
90 |
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Internet Telephony PBX System |
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IPX-2100 |
7.7 |
Reset & Reboot ................................................................................................................. |
90 |
7.8 |
Upgrade............................................................................................................................. |
91 |
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7.8.1 WEB Upgrade ..................................................................................................... |
91 |
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7.8.2 TFTP Upgrade .................................................................................................... |
92 |
Chapter 8 Operating Instructions.............................................................................. |
93 |
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8.1 |
How to connect the IPX-2100 IP PBX to the Internet ...................................................... |
93 |
8.2 |
How to combine two IPX-2100 IP PBX in a different network........................................ |
93 |
8.3 |
How to resolve the problem about hearing one side only ................................................. |
95 |
8.4 |
How to use Skype account in IPX-2100 ........................................................................... |
97 |
7
Internet Telephony PBX System
IPX-2100
Chapter 1 Introduction
Intuitive, Ease-of-Use IP PBX Machine Management
PLANET IPX-2100 IP PBX telephony system is SIP based and optimized for the small and medium business in daily communications. The IPX-2100 is able to accept 100 user registrations, and easy to manage a full voice over IP system with the convenience and cost advantages.
Off-net Calling Capability, Call Restriction, Call Access Control
The IPX-2100 integrates up to 8 calls via the IPX-21FO (Foreign eXchange Office, FXO) module to become a feature-rich PBX system that supports seamless communications between existing PSTN calls, analog, IP phones and SIP-based endpoints.
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Internet Telephony PBX System
IPX-2100
Replaces old PBX directly without any new wiring
Cost-effective, easy-to-install and simple-to-use, the IPX-2100 converts standard telephones into IP-based networks. It enables the service providers and enterprises to offer users traditional and enhanced telephony communication services via the existing broadband connection to the Internet or corporation network.
With the IPX-2100, home users and companies are able to save the installation cost and extend their past investments in telephones, conferences and speakerphones. The IPX-2100 can be the bridge between traditional analog systems and IP network with an extremely affordable investment.
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Internet Telephony PBX System
IPX-2100
Distributed VoIP Network Infrastructure
For the new generation communication age, the IPX-2100 supports IPv6 and VPN (client / server) connection to provide users with more flexible and advantageous communication products. With PLANET DDNS function, the IPX-2100 also helps users to apply and remember the login information easier. Moreover, its multiple language features helps user to quickly and friendly manage the system.
Standard Compliance
Compliant with the Session Initiation Protocol 2.0 (RFC 3261), the IPX-2100 is able to broadly interoperate with equipment provided by VoIP infrastructure providers, thus enabling them to provide their customers with better multi-media exchange services.
Green IP Office
The Fax to Email / Email to Fax service by the IPX-2100 allows users to transfer / receive faxes directly to / from your email inbox as file attachments. It’s an easy and confidential way of receiving, storing and forwarding important fax documents, thus creating a paperless or green office.
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Internet Telephony PBX System
IPX-2100
Full Security with VPN Support
The IPX-2100 VPN securely and cost-effectively connects geographically disparate offices of an organization, creating one cohesive virtual network. The IPX-2100 VPN technology is also used by ordinary Internet users to connect to proxy servers for the purpose of protecting one's identity. It includes VPN server and client function that can support users full security login.
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IPX-2100
1.1 Features
¾System Highlights
20 concurrent calls and up to 100 registers
HD voice codec G.722 for perfect voice quality
Fax to Email / Email to Fax for Green Office
Voicemail to Email for not missing any important message
Paging and intercom function strengthens work efficiency
Built-in SIP Proxy Server following RFC 3261
Multiple Languages of GUI for international business
Web based Control Panel for easy configuration and management of the system
Hardware Echo Cancellation module for great and smooth communication
Strong security features protect your system from hacking
Supports maximum 8 ports FXO / FXS / GSM (on 2 slots)
¾Codec and Protocol
SIP 2.0 (RFC3261) / IAX2 compliant
Audio Codec: G.722 / G.711-Ulaw / G.711-Alaw / G.726 / G.729 / GSM / SPEEX
Video Codec: H.261 / H.263 / H.263+ / H.264
DTMF: RFC2833, SIP INFO, In-band
¾Network and Security Features
DDNS Client (PLANET DDNS)
DHCP Server / SNMP v1/v2
IEEE 802.1Q of VLAN
IPv4 / IPv6
Manual Configuration of Static Route Table
Troubleshooting (Ping, Traceroute)
VPN Client (Supports N2N / L2TP / PPTP / OpenVPN)
VPN Server ( Supports PPTP / L2TP / OpenVPN Server)
Refuse SIP Register DoS
Refuse Abort Invite Dos
Refuse SSH Login DoS
Firewall / SRTP
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Internet Telephony PBX System
IPX-2100
¾PBX Features
Black List
BLF (Busy Lamp Field)
CDR (Call Detailed Record)
Conference Room (3 rooms)
DID (Direct Inward Dialing Number)
DISA (Direct Inward System Access)
DND / Feature Codes / Flash Operation Panel
Follow Me / Auto-Provision
IVR (Interactive Voice Responses)
Multi-language System Prompt
Multiple Languages of GUI
Phone Book / PIN Set
Record Files Download
Ring Group / SIP Trunk
Skype for SIP / Smart DID / System Log
T.38 Fax (Pass-through) / Time based rule
Virtual Fax / Voicemail & Voice Mail to E-Mail
¾Call Features
Call Back / Call Forward / Call Group
Call Hold / Call Paging and Intercom
Call Park / Call Pickup / Call Queue
Call Record / Call Route / Blind Transfer
Attend Transfer / Call Waiting
Caller ID / Dial by Name
Customized IVR / on hold music / Transfer
Three-way Conference / Video Call
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Internet Telephony PBX System
IPX-2100
1.2 Package Contents
Thank you for purchasing PLANET Internet Telephony PBX system, IPX-2100. This Quick Installation Guide will introduce how to finish the basic setting of connecting the web management interface and the Internet. Open the box of the Internet Telephony PBX system and carefully unpack it. The box should contain the following items:
Internet Telephony PBX System Unit x 1
Quick Installation Guide x 1
User’s Manual CD x 1
Power Adapter x 1 (12V)
RJ-45 x 1
Bracket x 2
If any of the above items are damaged or missing, please contact your dealer immediately.
1.3 Physical Specifications
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Dimensions |
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Dimensions: |
343 (L)x 154 (W)x 35 (H)mm |
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Net Weight: |
1.4kg (without package) |
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Front Panel |
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Rear Panel |
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Supporting 2 slots, user can buy expansion module like IPX-21FO (4FXO), IPX-21SL (2FXO+2FXS) or IPX-21GS (4GSM) for extending port service.
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IPX-2100
LED definitions
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Front Panel LED |
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State |
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Description |
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PWR |
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Steady Green |
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PBX Power ON |
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Off |
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PBX Power OFF |
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SYS |
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Blinking Green |
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System is working |
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Off |
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System is off |
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ETH |
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Blinking Green |
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PBX network connection established |
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Off |
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Waiting for network connection |
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Steady Red |
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Ready / Standby |
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FXO |
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Flashing |
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Ringing |
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Off |
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Module not available |
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Steady Green |
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Ready / Standby |
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FXS |
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Flashing |
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Ringing |
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Off |
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Module not available |
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USB |
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Void |
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Future Feature |
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1 |
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12V DC |
12V DC Power input outlet |
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2 |
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Reset |
The reset button, when pressed, resets the IP PBX without the |
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need to unplug the power cord. |
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The ETH port supports auto negotiating Fast Ethernet 10/100 |
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3 |
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ETH |
Base-TX networks. This port allows your IP PBX to be connected to |
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an Internet Access device, e.g., router, cable modem and ADSL |
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modem through a CAT.5 twisted pair Ethernet cable. |
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4 |
FXO Port |
Connect to PSTN or PBX SLT line with RJ-11(Write) analog line. |
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FXS Port |
Connect to PBX CO or single line telephone with RJ-11(Write) |
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analog line. |
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Button |
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Action |
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Description |
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Reset |
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Press less than 6 secs |
System reboot. |
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Press over 6 secs |
Reset to Factory Default |
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Please be reminded to reset to factory default. Uploaded music setting (on hold music) and backup file will not be removed.
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Internet Telephony PBX System
IPX-2100
1.4 Specifications |
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Product |
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IPX-2100 |
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Internet Telephony PBX System (100 SIP Users Registrations) |
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Hardware |
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ETH |
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1 x 10/100Mbps RJ-45 port |
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2 Slots |
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Supports maximum 8 ports (FXO / FXS / GSM) |
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USB |
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Future Feature |
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Console |
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Console Interface |
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Protocols and Standard |
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Standard |
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SIP 2.0 (RFC3261), IAX2 |
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Protocols |
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RFC 793 TCP |
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RFC 826 ARP |
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RFC 1034, 1035 DNS |
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RFC 1631 NAT |
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RFC 2068 HTTP |
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RFC 2131 DHCP |
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RFC 2516 PPPoE |
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RFC 3261, RFC 3311, RFC 3515 |
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RFC 3265, RFC 3892, RFC 3361 |
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RFC 3842, RFC 3389, RFC 3489 |
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RFC 3428, RFC 2327, RFC 2833 |
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RFC 2976, RFC 3263 |
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Voice Codec |
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G.722/ G.711-Ulaw/ G.711-Alaw/ G.726/ G.729/ GSM/ SPEEX |
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Video Codec |
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H.261/ H.263 / H.263+ / H.264 |
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Fax Support |
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T.38 FAX(Pass-through) |
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Management |
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HTTP Web Browser |
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Voice Processing |
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DTMF detection and generation |
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In-Band and RFC 2833, SIP INFO |
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Protocols |
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SIP 2.0 (RFC-3261), TCP/IP, UDP/RTP/RTCP, HTTP, ICMP, ARP, DNS, DHCP, |
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NTP/SNTP, PPP, PPPoE |
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Internet Sharing |
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DDNS Client(Planet DDNS and Easy DDNS), |
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DHCP Server |
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IEEE802.1Q of VLAN |
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IP Assignment (PPPoE / DHCP / Static) |
Network Features |
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IPv4 IPv6 |
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SNMP v1/v2 |
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Manual Configuration of Static Route Table |
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Troubleshooting (Ping, Traceroute) |
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VPN Client (Supports N2N / L2TP/PPTP/OpenVPN) |
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VPN Server(PPTP/L2TP/OpenVPN Server) |
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Security Feature |
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Refuse SIP Register DoS |
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Refuse Abort Invite Dos |
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Refuse SSH Login DoS |
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FireWall |
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SRTP |
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Features |
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PBX Features |
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Black List |
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BLF (Busy Lamp Field) |
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CDR (Call Detailed Record) |
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Conference Room(3 rooms) |
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DID (Direct Inward Dialing Number) |
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DISA (Direct Inward System Access) |
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16 |
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Internet Telephony PBX System
IPX-2100
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DND / Feature Codes / Flash Operation Panel |
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Follow Me / Auto-Provision |
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IVR (Interactive Voice Responses) |
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Multi-language System Prompt |
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Multiple Languages of GUI |
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Phone Book / PIN Set |
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Record Files Download |
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Ring Group / SIP Trunk |
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Skype for SIP / Smart DID / System Log |
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T.38 Fax(Pass-through) / Time based rule |
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Virtual FAX / Voicemail &Voice Mail to E-Mail |
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Call Features |
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Call Back / Call Forward / Call Group |
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Call Hold / Call Paging and Intercom |
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Call Park / Call Pickup / Call Queue |
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Call Record / Call Route / Blind Transfer |
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Attend Transfer / Call Waiting / |
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Caller ID |
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Dial By name |
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Customized IVR / on hold music / Transfer |
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Three way conference |
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Video Call |
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System Capacity |
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System Capacity |
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20 Concurrent Call Legs |
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Up to 100 IP Phone Registers/Extensions |
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Recording(GSM/ default): 21,000 minutes; |
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Wav: 3000 minutes |
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Voicemail(GSM/ default): 21,000 minutes; |
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Wav: 3000 minutes |
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Network and Configuration |
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Access Mode |
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Static IP, PPPoE, DHCP |
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SYS: 1, LNK/Off |
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ETH: 1, LNK/Off |
LED Indications |
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PWR: 1, LNK/Off |
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FXO: Red |
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FXS: Green |
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Dimensions (W x D x H) |
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343 x 154 x 35 mm |
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Operating Environment |
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-10~45 degrees C, 10~80% humidity |
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Power Requirements |
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Input: 100 ~ 240 Vac |
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Output: DC 12V / 2.0 A |
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EMC/EMI |
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CE, FCC Class B, RoHS |
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Remarks: T.30/ T.38 support is dependent on fax machine, SIP provider and network / transport resilience.
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Internet Telephony PBX System
IPX-2100
Chapter 2 Installation Procedure
2.1 Web Login
Step 1. Connect a computer to an ETH port on the IPX-2100. Your PC must set up to the same domain of 192.168.0.X as that of the IPX-2100.
Step 2. Start a web browser. To use the user interface, you need a PC with Internet Explorer (version 6 and higher), Firefox, or Safari (for Mac).
Step 3. Enter the default IP address of the IPX-2100: 192.168.0.1 in the URL address box. Step 4. Enter the default user name admin and the default password admin, and then click
Login to enter Web-based user interface.
(Default IP)
Default ETH IP: 192.168.0.1
Default User Name: admin
Default Password: admin
Figure 2-1. Login page of the IPX-2100
For security reason, please change and memorize the new password after this first setup.
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Internet Telephony PBX System
IPX-2100
2.2 Configuring the Network Setting
Step 1. Go to Network Settings → Network
Figure 2-2. Network & Country Button
Figure 2-3. Network Setting page
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Internet Telephony PBX System
IPX-2100
Step 2. Edit your ETH port IP information .
There are three types of Ethernet port connection. They are Static IP, PPPoE (Point-to-Point Protocol over Ethernet), DHCP. You can find detailed setting process in the user manual.
Figure 2-4. Selection of IP Connection Type
2.3 Changing IP Address or Forgotten Admin Password
To reset the IP address to the default IP address “192.168.0.1”(ETH) or reset the login password to default value, press the reset button on the front panel for more than 6 seconds. After the device is rebooted, you can login the management WEB interface within the same subnet of 192.168.0.xx.
12V DC
Reset
Console ETH
Reset Button
Internet Telephony PBX System
IPX-2100
After pressing the “Reset” button, all the system data will be reset to default; if possible, back up the config file before resetting.
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Internet Telephony PBX System
IPX-2100
Chapter 3 Basic Configuration
3.1 Preparation Before Operation
What kind of IP phone can be used with the IPX-2100 IP PBX?
zOur IPX-2100 is based on SIP 2.0 (RFC 3261); any IP phone model based on the same protocol can work with the IPX-2100.
3.2Before Making a Call
3.2.1System Information
Default ETH IP: 192.168.0.1
Default Name: admin
Default Password: admin
1.To login to the IPX-2100, your PC must use the same domain as the EHT IP address of the IPX-2100.
2.For security reason, please modify the user name and password after you login. You can modify it on this page: “System”---“Management”
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Internet Telephony PBX System
IPX-2100
3.<<Warnning!>> Every Time after saving the change, please press the Activate Changes to make modification effective.
If user name and password are right, this following page will be displayed:
1 |
Network |
ETH IP and MAC will be displayed |
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2 |
Storage |
Total storage and used storage will be displayed |
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3 |
Slots Info |
Channel information will be based on the product model |
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4 |
Device Info |
Product Model and System Version will be displayed |
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1. If FXO is connected, the slot color and the front panel LED will be red and steady red, respectively.
2. If FXS is connected, the slot color and the front panel LED will be green and steady green, respectively.
Commonly Used Button
On the home page, besides the system info, there are other function buttons as shown below:
1 |
Logout |
Logout the Web panel |
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2 |
Activate Change |
Activate the changes for your current configuration |
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System Menu
System Menu includes the following sub menu:
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Internet Telephony PBX System |
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IPX-2100 |
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1 |
Home |
Display device information |
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2 |
Operator |
Extension / Trunk / Channel Status |
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3 |
Basic |
Basic configuration on extension, trunks, etc |
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4 |
Inbound Control |
Configuration of Inbound Route, IVR and Black List, etc |
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5 |
Advanced |
Configuration of extension's default information, |
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Conference Call, Call Transfer, Function Key, etc. |
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6 |
Network |
Configuration of Routing, Network, VPN, DHCP and other |
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Settings |
related network parameters |
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7 |
Security |
Configuration of Firewall, SSH, FTP. |
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8 |
Report |
Record List, Call Logs and System Logs. |
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9 |
System |
Time Settings, Management, Back Up and Upgrade, etc. |
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Internet Telephony PBX System
IPX-2100
3.2.2Operator
Display all the Extension, VoIP Trunk and Slot information.
About extension:
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Idle |
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2 |
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Ringing |
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3 |
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In use |
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4 |
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Hold |
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5 |
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Unavailable |
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Internet Telephony PBX System
IPX-2100
3.2.3Basic Configuration
Configure Extensions
Planet IP PBX supports SIP/IAX2 and analog extension; configure extension on this page:Basic ---- Extensions
Click New User to see the extension configuration interface as shown below:
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IPX-2100 |
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Extension Settings |
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Item |
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Explanation |
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SIP/IAX2 |
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Choose extension protocol. |
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Name |
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Extension Name (English Character Only), e.g. Tom. |
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Extension |
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Extension Number connected to the phone, e.g. 888. |
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Password |
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Same password as voicemail. (4-16 digits, e.g.123456) |
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Outbound CID |
Override the caller ID when dialing out with a trunk. |
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Dial Plan |
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Please choose the Dial Plan which is defined in the menu “Outbound |
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Routes”. |
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Analog Phone |
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Please select the related FXS port for your analog phone. |
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Voicemail |
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Select this option to open the voicemail account |
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VM Password |
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Set password for Voicemail, e.g. "1234" |
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Delete VMail |
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Check this option to delete voicemail from system after it’s sent to |
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mail box. |
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Extension user’s mail box, which is used for receiving fax or |
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(Fax/Voicemail) |
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voicemail (you need to open the function to fax to email/voicemail), |
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e.g. Tom@gmail.com |
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Web Manager |
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It’s allowed to login Extension Management Panel to manage |
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extension like voicemail, call recording, call transfer, etc when you |
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select this option. |
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Agent |
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Check this option to set this extension user as agent. |
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Call Waiting |
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Enable call waiting |
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Allowing Being |
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Check this option to allow being spied. |
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Spied |
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NAT |
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Check this option if extension user or the phone is located after the |
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NAT (Network Address Translation) available gateway. |
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Pickup Group |
Select the Pickup Group which the extension user belongs to. |
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Mobility Extension |
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After checking this option, you must set mobility extension number. |
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User can make calls to the IP PBX server with this mobility number, |
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and have all rights of this extension, e.g. Outbound Call, Internal Call, |
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Listen to the voicemail. |
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Transport |
Select the Transport Protocol: UDP, TCP, TLS |
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SRTP |
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Enable SRTP |
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DTMF Mode |
Default DTMF is rfc2833. It can be changed if necessary. |
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Video Call |
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Check to enable video call for this extension. And select the audio |
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codecs you need to use. |
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Permit IP |
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Set computer permitted IP to visit this IP PBX, e.g.192.168.1.77or |
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27 |
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Internet Telephony PBX System |
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IPX-2100 |
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192.168.10.0/255.255.255.0. Computer with other IPs is not allowed |
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to visit this IP PBX. |
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Audio Codec |
Select what audio codec you need to use. |
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1.There are few default extensions which number started with "8XX", you can add or delete extension by your requirement
2.Maximum extensions: 100.
3.For security reason the default password is random character or number e.g. BB%ChH64rI, and every time when you reset to default system, it will randomly have a new password again
Upload/Download Extensions
Click Upload/Download Extensions to add extensions as shown below:
Download the extension template from the Download Extensions Templet , add extension information based on the template format and save.
Select the extension file to upload from Upload Extensions
Download current extension information from Download Extensions (.csv)
28
Internet Telephony PBX System
IPX-2100
3.2.4Time-based Rules
Please set time rule for working time and after-working time, and deal with inbound calls based on this time rule.
Please set from this page: Time-based Rule --- New Time Rule :
New Time Rule:
Item |
Explanation |
Rule Name |
Define the name for this Time Rule. |
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Time & Date Conditions |
Set time segment for Day/ Date/ Month. |
Destination |
How to deal with the inbound call in different time segments. For |
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example, inbound call can be directed to operator in working |
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time. |
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29
Internet Telephony PBX System
IPX-2100
3.3Outbound Call
3.3.1Trunks
If you want to set up outbound call to connect to PSTN (Public Switch Telephone Network) or VoIP provider, please configure on this page: Basic -> Trunks
Planet IP PBX supports 2 kinds of trunks: VoIP Trunks and FXO/ FXS Trunks.
VoIP Trunks
1.Click VoIP Trunk -> New VoIP Trunk :
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