MAYTAG® WASHER LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the Customer eXperience Center:
■■ Name, address, and telephone number ■■ Model number and serial number
■■ A clear, detailed description of the problem
■■ Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1.Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting section of the Use and Care Guide, or visit producthelp.maytag.com.
2.All warranty service is provided exclusively by our authorized Maytag Service Providers. In the U.S. and Canada, direct all requests for warranty service to:
Maytag Customer eXperience Center
In the U.S.A. call 1-800-688-9900. In Canada call 1-800-807-6777.
If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.
WHAT IS COVERED
RESIDENTIAL SINGLE-FAMILY HOUSEHOLD APPLICATION
FIVE YEAR LIMITED WARRANTY (PARTS AND LABOR)
For five years from the date of purchase, when this major appliance is installed, operated, and maintained in a residential single-family household only application according to instructions attached to or furnished with the product, Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Maytag”) will pay for factory specified replacement parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion, replace the product.
In the event of product replacement, your appliance will be warranted by the remaining term of the original unit’s warranty period.
SIXTH THROUGH TENTH YEAR LIMITED WARRANTY
(DRIVE MOTOR AND STAINLESS STEEL WASH BASKET ONLY – LABOR NOT INCLUDED)
In the sixth through tenth years from the date of original purchase, when this major appliance is installed, operated, and maintained in a residential single-family household only application according to instructions attached to or furnished with the product, Maytag will pay for factory specified replacement parts for the following components to correct non-cosmetic defects in materials or workmanship in these parts that prevent function of this major appliance and that existed when this major appliance was purchased. This is a limited 10 year warranty on the below named parts only and does not include repair labor.
n Drive Motor |
n Wash Basket (Side Walls Only) |
MULTI-HOUSING COMMERCIAL APPLICATION
THREE YEAR LIMITED PARTS ONLY WARRANTY (LABOR NOT INCLUDED)
In the first three years from the date of original purchase, when this major appliance is installed, operated, and maintained in a multi-housing (more than one residence) commercial application only according to instructions attached to or furnished with the product, Maytag will pay for factory specified replacement parts only to correct non-cosmetic defects in materials or workmanship in these parts that prevent function of this major appliance and that existed when this major appliance was purchased. This is a limited three year warranty on parts only and does not include repair labor.
ON-PREMISES LOCATION COMMERCIAL APPLICATION
ONE YEAR LIMITED PARTS ONLY WARRANTY (LABOR NOT INCLUDED)
In the first year from the date of original purchase, when this major appliance is installed, operated, and maintained in an on-premises location (for example, but not limited to, prisons, animal hospitals, detention centers, military bases, salons, hotels, and fitness centers) commercial application according to instructions attached to or furnished with the product, Maytag will pay for factory specified replacement parts only to correct non-cosmetic defects in materials or workmanship in these parts that prevent function of this major appliance and that existed when this major appliance was purchased. This is a limited one year warranty on parts only and does not include repair labor.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.
W11123642B W11134051A-SP
WHAT IS NOT COVERED
1.In-home or on-premises instruction on how to use your product.
2.Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (e.g., house wiring, fuses, or water inlet hoses).
3.Consumable parts (e.g., light bulbs, batteries, air or water filters, preservation solutions).
4.Defects or damage caused by the use of non-genuine Maytag parts or accessories.
5.Conversion of your product from natural gas or propane gas or reversal of appliance doors.
6.Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not approved by Maytag.
7.Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration, or modification of the appliance.
8.Cosmetic damage including scratches, dents, chips, and other damage to appliance finishes, unless such damage results from defects in materials and workmanship and is reported to Maytag within 30 days.
9.Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments, including, but not limited to, high salt concentrations, high moisture or humidity, or exposure to chemicals.
10.Pickup or delivery. This product is intended for in-home or on-premises repair.
11.Travel or transportation expenses for service in remote locations where an authorized Maytag servicer is not available.
12.Removal or reinstallation of inaccessible appliances or built-in fixtures (e.g., trim, decorative panels, flooring, cabinetry, islands, countertops, drywall) that interfere with servicing, removal, or replacement of the product.
13.Service or parts for appliances with original model/serial numbers removed, altered, or not easily determined.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO TEN YEARS OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Maytag or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
06/17
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