Maytag MVWB835DW User Manual [nl]

Use & Care Guide

Guide d’utilisation et d’entretien

Top-Loading High Efficiency Low-Water Washer Laveuse haute efficacité à faible consommation d’eau avec chargement par le dessus

Para obtener acceso al Manual de uso y

cuidado en español, o para obtener información adicional acerca de su producto, visite: www.maytag.com.

If you have any problems or questions, visit us at www.maytag.com

Pour tout problème ou tout question, consulter www.maytag.ca

Designed to use only

HE High Efficiency detergents.

Conçue pour l’utilisation d’un détergent haute efficacité seulement.

W11040359A W11040360A-SP

Table of Contents

Table des matières

WASHER SAFETY...................................................................	2
WHAT’S NEW UNDER THE LID?.........................................	4
CONTROL PANEL AND FEATURES....................................	5
Dispensers..........................................................................	7
CYCLE GUIDE...........................................................................	7
USING YOUR WASHER........................................................	9
WASHER MAINTENANCE...................................................	12
TROUBLESHOOTING...........................................................	14
WARRANTY.............................................................................	20
ASSISTANCE OR SERVICE..........................	BACK COVER

WASHER SAFETY

SÉCURITÉ DE LA LAVEUSE...............................................	21
QUOI DE NEUF SOUS LE COUVERCLE?.......................	22
TABLEAU DE COMMANDE
ET CARACTÉRISTIQUES.....................................................	23
Distributeurs....................................................................	25
GUIDE DE PROGRAMMES................................................	26
UTILISATION DE LA LAVEUSE..........................................	28
ENTRETIEN DE LA LAVEUSE............................................	31
DÉPANNAGE...........................................................................	33
GARANTIE...............................................................................	42
ASSISTANCE OU SERVICE.....COUVERTURE ARRIÈRE

2

3

WHAT’S NEW UNDER THE LID?

Cleaning with Less Water

	Washplate
Traditional agitator-style	Washer with low-water
washer	washplate wash system

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

For best performance, it is recommended to load items in loose heaps evenly around the washplate.

As the washer dampens and moves the load, the level of the items will settle in the basket. This is normal, and does not indicate that more items should be added.

IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Automatic Load Size Sensing

Once you start the cycle, the lid will lock and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the “Cycle Status Lights” section.

Initially the basket will start to spin prior to adding water; this is part of the sensing process and is normal. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the

best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efficiency are identical in formulation and their ability to reduce suds. For example, natural, organic, or homemade HE detergents may generate a high level of suds. If you use one of these and see an “F0E2” error code appear in the display, consider using a

different HE detergent. Always follow the detergent manufacturer’s instructions to determine the amount of detergent to use. Do not go over the Max line on the dispenser. See “Using Laundry Product Dispensers” for more information.

Use only High Efficiency (HE) detergent.

Improved Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. This low water wash also allows the clothing to move in a more effective way to remove soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load and as the basket is slowing down to stop. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

4

CONTROL PANEL AND FEATURES

STEAM MODEL

1				2				3					4

5

6

7

8

NON-STEAM MODEL

1				2			3						4

5

6

7

8

NOTE: The control panel features a sensitive surface that responds to a light touch of your finger. To ensure your selections are registered, touch the control panel with your finger tip, not your fingernail. When selecting a setting or option, simply touch its name until the desired

section is illuminated.

1POWER

Touch to turn the washer on and off. Touch to stop/cancel a cycle at any time.

2WASH CYCLE KNOB

Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions.

3ESTIMATED CYCLE TIME

The Estimated Cycle Time display shows the time required for the cycle to complete. Factors such as load size and water

pressure may affect the time shown in the display. Overloading, unbalanced loads, or excessive suds may cause the washer

to adjust the cycle time, as well.

6CYCLE MODIFIERS

The following options may be added to most cycles.

TEMPERATURE

Wash temperature senses and maintains uniform water temperatures by regulating incoming hot and cold water.

Select a wash temperature based on the type of fabric and soils being washed. For best results and following the

garment label instructions, use the warmest wash water safe for your fabric.

•On some models and cycles, warm and hot water may be cooler than your previous washer.

•Even in a cold and cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

4DELAY START

Use “+” and “–” to delay the start of the wash cycle by up to 12 hours. To turn off Delay Start, use “+” and “–” to set the delay time to “0,” or touch POWER.

5START/PAUSE BUTTON

Touch and hold the Start/Pause button for up to 3 seconds or until the washer starts to begin the selected cycle; touch again to pause a cycle.

NOTE: If the washer is spinning, it may take several minutes to unlock the lid.

SOIL LEVEL

Select the most suitable setting for your load. For heavily soiled items, select Extra Heavy Soil Level for more wash time. For lightly soiled items, select Extra Light Soil Level for less wash time.

Lighter soil level setting will help reduce tangling and wrinkling.

SPIN SPEED

Select the most suitable setting for your load.

5

7CYCLE OPTIONS

The following options may be added to most cycles.

OXI

This washer is designed to dispense laundry boosters such as oxygenated stain treaters and color-safe bleach at the right time in the cycle for best cleaning performance. Do not use laundry boosters and chlorine bleach in the same cycle.

EXTRA RINSE

This option can be used to automatically add a second rinse to most cycles.

NOTE: If you want to Drain and Spin only, select the Rinse & Spin cycle; then touch to turn off the Extra Rinse option.

DEEP CLEAN w/Steam (depending on model)

This option adds additional soak and wash time to many cycles to help remove tough stains, as well as a steam boost for added cleaning power. Deep Clean w/Steam uses a heater within the washer to maintain the selected

temperature setting throughout the wash period. Deep Clean w/Steam may be selected as an option with other cycles.

DEEP CLEAN (depending on model)

This option provides enhanced cleaning action for tough stains. It will add additional agitation and soak time to the cycle.

AUDIO LEVEL

Use this option to adjust volume of the signal that sounds at the end of cycle and key pad sounds. Touch once for low, a second time for off, and a third time to loop back to high. A higher signal is helpful in removing items as soon as cycle is complete. Default setting is high.

8CYCLE STATUS LIGHTS

The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

SENSING

When the Start/Pause button is touched, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again.

Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, then the washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.

NOTE: Avoid opening lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Wash portion of the cycle. This is normal.

WASH

You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

RINSE

You will hear sounds similar to the wash cycle as the washer rinses and moves the load. Fabric softener will be added if the Timed Dispensers Fabric Softener option was selected.

SPIN

The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

DONE

Once the cycle is complete, this light will come on. Remove the load promptly for best results.

LID LOCKED

To allow for proper load sensing and spinning, the lid will lock and the Lid Locked light will turn on. This light indicates that the lid is locked and cannot be opened.

If you need to open the lid, touch the Start/ Pause button. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high

speed. Touch and hold the Start/Pause button again for up to 3 seconds to restart the cycle.

Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted.

6

Dispensers

A

B

Liquid fabric softener dispenser

Pour measured liquid fabric softener into the liquid fabric softener dispenser if desired. It will dispense automatically at the optimum time.

• Use only liquid fabric softener in this dispenser.

High Efficiency “HE” detergent dispenser

Add liquid or powdered HE detergent product to this dispenser for your main wash cycle. Remove tray if using powder detergent.

IMPORTANT: Make sure tray is in drawer when using liquid detergent and removed when using powder detergent.

Do not go over the Max line.

B

C

A

C

D

Use only High Efficiency (HE) detergent.

NOTE: Follow the manufacturer’s instructions to determine the amount of detergent to use. Do not add single-dose laundry packets, color-safe bleach, or fabric softener crystals to dispensers. They will not dispense correctly.

Oxi dispenser

This dispenser holds up to ¾ cup (180 mL) Oxi booster or other laundry booster, such as powdered or liquid color-safe bleach. Laundry boosters are automatically dispensed at the proper time during the wash cycle. Be sure to select Oxi from the options to ensure proper dispensing.

NOTE: Fill dispenser with only Oxi. Do not mix with bleach.

Liquid chlorine bleach dispenser

This dispenser holds up to ¾ cup (180 mL) liquid chlorine bleach. The bleach will be automatically diluted and dispensed at the optimum time during the wash cycle. This dispenser cannot dilute powdered bleach.

NOTE: Fill dispenser with only liquid bleach.

D

CYCLE GUIDE

Settings shown are default settings for that cycle. Once you select a cycle, the default modifiers or the previous set modifiers for that cycle will be lit. For best fabric care, choose the cycle that best fits the load being washed. Not all cycles and options are available on all models.

Items to wash:

Cycle:

Temperature*:

Soil Level:

Spin Speed:

Cycle Details:

Cottons, linens,

Normal

Use this cycle for normally soiled

and mixed

cottons and mixed fabric loads.

garment loads

Bright or darkly

Cold Wash

Cold water with an additional

colored cottons,

wash action gently lifts stains while

linens, casual

caring for fabrics. Settings may be

and mixed loads

adjusted as desired, but must use

only cold water settings.

No-iron fabrics,

Wrinkle Control

Use this cycle to wash loads of

cottons,

no-iron fabrics such as sport shirts,

permanent

blouses, casual business clothes,

press, linens,

permanent press, and blends.

synthetics

Machine-wash

Delicates

Use this cycle to wash lightly

silks, handwash

soiled items indicating “Machine

fabrics

Washable Silks” or “Gentle” cycle

on the care label. Place small items

in mesh garment bags before

washing. This cycle uses a higher,

preset water level.

*All rinses are cold.

7

CYCLE GUIDE

Settings shown are default settings for that cycle. Once you select a cycle, the default modifiers or the previous set modifiers for that cycle will be lit. For best fabric care, choose the cycle that best fits the load being washed. Not all cycles and options are available on all models.

Items to wash:

Cycle:

Temperature*:

Soil Level:

Spin Speed:

Cycle Details:

Heavily soiled

Soak

Use this cycle to soak small

fabrics

spots of set in stains on fabrics.

The washer will use intermittent

agitation and soaking. After time

has expired, water will drain, but

the washer will not spin. Cycle is

complete.

No clothes in

Clean Washer

N/A

N/A

N/A

Use this cycle every 30 washes

washer

with affresh®

to keep the inside of your washer

fresh and clean. This cycle uses

a higher water level. Use with

affresh® Washer Cleaner tablet

or liquid chlorine bleach to

thoroughly clean the inside of your

washer. This cycle should not be

interrupted. See “Washer Care.”

IMPORTANT: Do not place

garments or other items in the

washer during the Clean Washer

with affresh® cycle. Use this cycle

with an empty wash tub.

Swimsuits and

Rinse &

N/A

N/A

Combines a rinse and high

items requiring

Spin

speed spin for loads requiring

rinsing without

an additional rinse cycle or to

detergent

complete a load after power

interruption. Also use for loads that

require rinsing only. If you want

to Drain and Spin only, select the

Rinse & Spin cycle; then touch to

turn off the Extra Rinse option.

Heavily soiled,

Sanitize with

Use this cycle to eliminate 99.9% of

colorfast fabrics

Oxi & Steam or

bacteria when used in conjunction

Sanitize with

with the Oxi option. Preset cycle

Oxi (depending

settings must be used to achieve

on model)

the proper sanitization. Be sure

to add an Oxi product to the Oxi

dispenser.

Large items

Bedding

Use this cycle to wash large

such as sheets,

items such as jackets and small

sleeping bags,

comforters. The washer will fill with

small comforters,

enough water to wet down the

jackets, small

load before the wash portion of

washable rugs

the cycle begins and uses a higher

water level than other cycles.

Casual and

Deep Water

Provides additional water and

mixed loads,

Wash

alternating wash action for heavily

jeans, towels,

soiled mixed loads. Water-level

sturdy fabrics

sensing process may take longer

for some items than for others

because they will absorb more

water than other fabric types.

Overly soiled

Power Wash®

Use this cycle for heavily soiled or

garments,

sturdy items. Water-level sensing

items that

process may take longer for some

need additional

items than for others because they

cleaning effort

will absorb more water than other

fabric types.

*All rinses are cold.

8

USING YOUR WASHER

1. Sort and prepare your laundry

2. Add laundry products

•Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.

•Sort items by recommended cycle, water temperature, and colorfastness.

•Separate heavily soiled items from lightly soiled.

•Separate delicate items from sturdy fabrics.

•Do not dry items if stains remain after washing, because heat can set stains into fabric.

•Treat stains promptly.

•Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

•Mend rips and tears to avoid further damage to items during washing.

Helpful Tips:

•For best performance, use HE liquid detergent when washing bulky items.

•When washing water-proof or water-resistant items, load evenly. See “Cycle Guide” for tips and more information on using the Bedding cycle.

•Use mesh garment bags to help avoid tangling when washing delicate or small items.

•Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid damage to your garments.

Single-dose laundry packet, color-safe bleach, or fabric softener crystals can be added to the basket prior to adding laundry.

NOTE: Do not add clothes to washer basket prior to adding laundry products. Always follow manufacturer’s instructions.

3. Load laundry into washer

For best performance, load items in loose heaps evenly around the washplate. Try mixing different sized items to reduce tangling.

IMPORTANT: Items need to move freely

for best cleaning and to reduce wrinkling and tangling.

9

Using Laundry Product Dispensers

NOTE: Do not add single-dose laundry packets, color-safe bleach, or fabric softener crystals to dispensers. They will not dispense correctly. Add to the basket prior to adding laundry.

4. Add HE detergent

HE removable

detergent tray

Add a measured amount of HE liquid detergent into detergent tray. This tray holds 3 oz. (89 mL).

If adding powder HE detergent remove inside tray. Do not overfill tray – adding too much detergent may cause detergent to be dispensed into the washer too early.

NOTE: Make sure tray is in drawer when using liquid detergent and removed when using powder detergent. Do not go over the Max line.

IMPORTANT: Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a non-HE detergent. Using nonHE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-sudsing and quick-dispersing to produce the right amount of suds for the best performance. They should hold soil in suspension so it is not redeposited onto clean clothes. Not all detergents labeled as High Efficiency are identical in formulation and their ability to reduce suds. For example, natural, organic,

or homemade HE detergents may generate a high level of suds. If you use one of these and see an “F0E2” error code appear in the display, consider using a different HE detergent. Always

follow the detergent manufacturer’s instructions to determine the amount of detergent to use. Do not go over the Max line on the dispenser.

HELPFUL TIP: See “Washer Maintenance” for information recommended method of cleaning washer dispenser trays.

5. Add liquid chlorine bleach to dispenser

Liquid

Chlorine Bleach

Do not overfill, dilute, or use more than 1 cup (236 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

6. Add liquid fabric softener or Oxi to dispenser

Fabric softener tray

Oxi tray

Pour a measured amount of liquid fabric softener or Oxi-type boosters, into tray; always follow manufacturer’s directions for correct amount of fabric softener or Oxi based on your load size.

Close dispenser drawer, then select Oxi option. Oxi is added during main wash and Fabric Softener is added during rinse.

IMPORTANT: Oxi option must be selected to ensure proper distribution at correct time in cycle. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer.

If Extra Rinse option is selected, fabric softener will be dispensed into the last rinse.

It is normal for a small amount of water to remain in the dispenser at the end of a cycle.

7. Touch POWER to turn on washer

Make sure the dispenser drawer is closed completely, then touch POWER to turn on the washer. Other methods of turning the washer on include opening the lid or turning the cycle selection knob.

10

8. Select cycle

10. Select SOIL LEVEL

Steam model shown

Turn cycle knob to choose your wash cycle.

9. Select Temperature

Light soils

Moderate

Heavy

Colors that

soils

soils

bleed or

Bright

Whites

fade

colors

Pastels

Once you select a cycle, select the wash temperature by touching the Temperature button to the desired setting. Even for cold wash settings, some warm water may be added to the washer to maintain a minimum temperature.

NOTE: Always read and follow fabric care label instructions

to avoid damage to your items. If not sure on which temperature to use, refer to the chart above or select a cooler temperature.

Once you select a cycle, select the soil level by touching the Soil Level button to the desired setting.

11. Select cycle options, if desired

Steam model shown

If you would like to add an Extra Rinse and/or Oxi option, touch the button for that feature.

12. Touch and hold Start/Pause button to begin wash cycle

Touch and hold the Start/Pause button for up to 3 seconds to start the wash cycle. When the cycle has finished, the end-of-cycle signal will sound (if set). Promptly remove items when cycle is done to avoid odor, reduce wrinkling, and avoid rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add items

If you need to open the lid to add 1 or 2 missed items:

Touch the Start/Pause button to pause the washer; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at a high speed. Then close the lid and touch and hold the Start/Pause button again for up to 3 seconds to restart the cycle.

IMPORTANT: If the lid is left open for more than 10 minutes the water will pump out and the F8E6 error code will appear on the display.

11

WASHER MAINTENANCE

WATER INLET HOSES

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the Installation Instructions for more information.

WASHER CARE

Recommendations to Help Keep Your Washer Clean and Performing at Its Best

1.Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer’s instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.

2.Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.

3.Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top-Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1.affresh® Washer Cleaner Cycle Procedure

(Recommended for Best Performance):

a.Open the washer lid and remove any clothing or items.

b.Place an affresh® Washer Cleaner tablet in the bottom of the washer basket.

c.Do not place an affresh® Washer Cleaner tablet in the detergent dispenser.

d.Do not add any detergent or other chemical to the washer when following this procedure.

e.Close the washer lid.

f.Select the Clean Washer cycle.

g.Touch and hold the Start/Pause button to begin the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, touch POWER. After the Clean Washer cycle has stopped, run a Rinse & Spin cycle to rinse cleaner from washer.

WASHER CARE (cont.)

2.Chlorine Bleach Procedure (Alternative):

a.Open the washer lid and remove any clothing or items.

b.Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment.

NOTE: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.

c.Close the washer lid.

d.Do not add any detergent or other chemical to the washer when following this procedure.

e.Select the Clean Washer cycle.

f.Touch and hold the Start/Pause button to begin the cycle. The Clean Washer Cycle Operation is described below.

NOTE: For best results, do not interrupt the cycle. If the cycle must be interrupted, touch POWER. After the Clean Washer cycle has stopped, run a Rinse & Spin cycle to rinse cleaner

from washer.

Description of Clean Washer Cycle Operation:

1.This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.

2.During this cycle, there will be some agitation and spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer’s dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean

it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills.

Use only mild soaps or cleaners when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

12

NON-USE AND VACATION CARE

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1.Unplug or disconnect power to washer.

2.Turn off water supply to washer to avoid flooding due to water pressure surge.

CLEANING YOUR DISPENSER

You may find laundry product residue leftover in your dispenser drawer. To remove residue, follow this recommended cleaning procedure:

1.Pull drawer out until you feel resistance.

2.Push 2 tabs downward, then continue pulling out.

3.Wash in warm, soapy water, using a mild detergent.

4.Rinse with warm water.

5.Air dry or dry with a towel; then place back into slot.

IMPORTANT: Dispenser drawer and tray are not dishwasher-safe.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1.Shut off both water faucets; disconnect and drain water inlet hoses.

2.Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on Rinse & Spin cycle for about 30 seconds to mix antifreeze and remaining water.

3.Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

1.Shut off both water faucets. Disconnect and drain water inlet hoses.

2.If washer will be moved during freezing weather, follow “Winter Storage Care” directions before moving.

3.Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.

4.Unplug power cord.

5.Place inlet hoses and drain hose inside washer basket.

6.Drape power cord over edge and into washer basket.

7.Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location. Transport washer

in upright position.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

1.Refer to Installation Instructions to locate, level, and connect washer.

2.Before using again, run washer through the following recommended procedure:

To use washer again:

1.Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.

2.Plug in washer or reconnect power.

3.Run washer through the Bedding cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use ½ the manufacturer’s recommended amount for a medium-size load.

13

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.maytag.com/product_help –

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

If you experience	Possible Causes	Solution
Vibration or Off-Balance
Vibration, rocking, or	Feet may not be in contact with the	Front and rear feet must be in firm contact with floor, and washer
“walking”	floor and locked.	must be level to operate properly. See Installation Instructions.
	Washer may not be level.	Check floor for flexing or sagging. If flooring is uneven, a ¾"
		(19 mm) piece of plywood under your washer will reduce sound.
		See “Level the Washer” in Installation Instructions.
Vibration during spinning	Load could be unbalanced.	Load items in loose heaps evenly around the washplate. Adding
or washer stopped		wet items to washer or adding more water to basket could
		unbalance washer.
		Avoid washing single items. Balance a single item such as a rug or
		jeans jacket with a few extra items. Redistribute the load, close the
		lid, and touch and hold the Start/Pause button.
		Use Bedding cycle for oversized, non-absorbent items such as
		jackets and small comforters.
		Item or load not suitable for selected cycle. See “Cycle Guide” and
		“Using Your Washer” in this Use and Care Guide.
Noises – For normal operating sounds, go to www.maytag.com/product_help
Clicking or metallic noises	Objects may be caught in washer drain	Empty pockets before washing. Loose items such as coins could fall
	system.	between basket and tub or may block pump. It may be necessary to
		call for service to remove items.
		It is normal to hear metal items on clothing such as metal snaps,
		buckles, or zippers touch against the stainless steel basket.
Gurgling or humming	Washer may be draining water.	It is normal to hear the pump making a continuous humming sound
		with periodic gurgling or surging as final amounts of water are
		removed during the spin/drain cycles.
Humming	Load sensing may be occurring.	You may hear the hum of the sensing spins after you have started
		the washer. This is normal.
Whirring	Basket may be slowing down.	You may hear the whirring sound of the basket decelerating.
		This is normal.
Water Leaks
Check the following for	Washer not level.	Water may splash off basket if washer is not level. Check that load
proper installation:		is not unbalanced or tightly packed.
	Fill hoses not attached tightly.	Tighten fill-hose connection.
	Fill hose washers.	Make sure all four fill hose flat washers are properly seated.
	Drain hose connection.	Pull drain hose from washer cabinet and properly secure it to
		drainpipe or laundry tub.
		Do not place tape over drain opening.
	Check household plumbing for leaks	Water can back up out of a clogged sink or drainpipe. Check all
	or clogged sink or drain.	household plumbing for leaks (laundry tubs, drain pipe, water pipes,
		and faucets.)
	Washer not loaded as recommended.	Unbalanced loading can cause basket to be out of alignment and
		cause water to splash off tub. See “Using Your Washer” for loading
		instructions.
Washer not performing as expected
Not enough water	Load not completely covered in water.	This is normal operation for an HE low-water washer. The load will
in washer		not be completely under water. The washer senses load sizes and
		adds correct amount of water for optimal cleaning. See “What’s
		New under the Lid.”
		IMPORTANT: Do not add more water to washer. Adding water lifts
		the garments off the washplate, resulting in less effective cleaning.
		Run Clean Washer cycle to optimize the water level and wash
		performance.

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