Maytag MVWB865GC0, MVWB865GW1, MVWB865GW0, MVWB765FW2, MVWB765FW1 Owner’s Manual

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W11099670A

W11099671A—SP

Designed to use only

HE High Efﬁciency detergents.

Conçue pour l’utilisation d’un

détergent haute efﬁcacité seulement.

If you have any problems or questions, visit us at www.maytag.com.

Pour tout problème ou tout question, consulter www.maytag.ca.

Use and Care Guide

Guide d’utilisation et d’entretien

Top-Loading High Efﬁciency Washer

Laveuse haute efﬁcacité avec chargement par le dessus

Para obtener acceso

al Manual de uso y

cuidado en español, o para

obtener información adicional

acerca de su producto, visite:

www.maytag.com.

WASHER SAFETY

Table of Contents

WASHER SAFETY .................................................................. 2

WHAT’S NEW UNDER THE LID? ........................................ 4

CONTROL PANEL AND FEATURES ................................... 5

CYCLE GUIDE .......................................................................... 7

USING YOUR WASHER ........................................................ 9

WASHER MAINTENANCE .................................................. 12

TROUBLESHOOTING .......................................................... 14

WARRANTY ............................................................................19

ASSISTANCE OR SERVICE .........................BACK COVER

Table des matières

SÉCURITÉ DE LA LAVEUSE ..............................................20

QUOI DE NEUF SOUS LE COUVERCLE? ......................21

TABLEAU DE COMMANDE ET

CARACTÉRISTIQUES ..........................................................22

GUIDE DE PROGRAMMES ...............................................25

UTILISATION DE LA LAVEUSE ..........................................27

ENTRETIEN DE LA LAVEUSE ............................................ 30

DÉPANNAGE .......................................................................... 32

GARANTIE ............................................................................... 39

ASSISTANCE OU SERVICE ....COUVERTURE ARRIÈRE

For best performance, it is recommended to load items in loose

heaps evenly around the agitator.

As the washer dampens and moves the load, the level of the

items will settle in the basket. This is normal and does not

indicate that more items should be added.

WHAT’S NEW UNDER THE LID?

Choosing the Right Detergent

Use only High Efﬁciency detergents. The package will be marked

“HE” or “High Efﬁciency.” High Efﬁciency wash systems create

excessive sudsing with a regular non-HE detergent. Using regular

detergent will likely result in longer cycle times and reduced

rinsing performance. It may also result in component failures and

noticeable mold or mildew. HE detergents are made to produce

the right amount of suds for the best performance. Follow the

manufacturer’s instructions to determine the amount of detergent

to use and do not go over the Max line on the dispenser. See the

“Using Laundry Product Dispensers” section for more information.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and

noises that are different from those of your previous washer. For

example, you may hear a clicking and hum at the beginning of the

cycle as the lid lock goes through a self-test. There will be different

kinds of humming and whirring sounds as the agitator moves the

load and as the basket is slowing down to stop. Sometimes, you

may hear nothing at all as the washer determines the correct water

level for your load or allows time for clothes to soak.

Use only High Efﬁciency (HE) detergent.

More Water When You Need It

The most striking difference in your new washer is the

Dual Wash Agitator System. In Auto Sensing Water Level mode,

the washer automatically adjusts the water level to the optimal

amount for a High Efﬁciency wash of the detected load size. In

Deep Fill mode, the washer will ﬁll to a pre-determined water level

independent of load size, allowing for greater ﬂexibility in how you

wash your clothes.

NOTE: Deep Fill is not available in the Normal cycle mode.

Selecting the Normal cycle with the Deep Fill setting will result in

auto sensing of the water level.

Traditional Low-Water

Wash System

Low-Water Wash System

With Deep Fill Wash Mode

Washplate

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin

the sensing process to determine the correct water level for the

load. This may take several minutes before water is added. You will

ﬁnd a step-by-step description in the “Cycle Status Lights” section.

The basket will start to spin prior to adding water. This is part of the

sensing process and is normal.

Deep Fill

Wash

Low Water

Wash

Dual Wash

Agitator System

Auto Sensing

Water Level

Deep Fill

WashplateWashplate

CONTROL PANEL AND FEATURES

NOTE: The control panel features a sensitive surface that responds to a light touch of your ﬁnger. To ensure your selections are registered,

touch the control panel with your ﬁnger tip, not your ﬁngernail. When selecting a setting or option, simply touch its name until the desired

section is illuminated.

POWER

Touch to turn the washer on and off. Touch to stop/cancel

a cycle at any time.

WASH CYCLE KNOB

Use the wash cycle knob to select available cycles on your

washer. Turn the knob to select a cycle for your laundry load.

See the “Cycle Guide” chart for detailed descriptions.

ESTIMATED CYCLE TIME

The Estimated Cycle Time display shows the time required

for the cycle to complete. Factors such as load size and

water pressure may affect the time shown in the display.

Overloading, unbalanced loads, or excessive suds may

cause the washer to adjust the cycle time as well.

DELAY START

Use “+” and “–” to delay the start of the wash cycle by up

to 12 hours. To turn off Delay Start, use “+” and “–” to set

the delay time to “0,” or touch POWER.

START/PAUSE BUTTON

Touch and hold START/PAUSE button for up to 3 seconds

or until the washer starts to begin the selected cycle. To

pause a cycle after it has started, press the START/PAUSE

button again.

NOTE: If the washer is spinning, it may take several minutes

to unlock the lid.

CYCLE MODIFIERS

The following options may be added to most cycles.

TEMPERATURE

The wash Temperature senses and maintains uniform

water temperatures by regulating incoming hot and cold

water. Select a wash temperature based on the type

of fabric and soils being washed. For the best results

and following the garment label instructions, use the

warmest wash water safe for your fabric.

■ On some models and cycles, warm and hot water may

be cooler than your previous washer.

■ Even in a cold and cool water wash, some warm water

may be added to the washer to maintain a

minimum temperature.

SOIL LEVEL

Select the most suitable setting for your load. For heavily

soiled items, select Extra Heavy Soil Level for more wash

time. For lightly soiled items, select Extra Light Soil Level

for less wash time. A lighter soil level setting will help

reduce tangling and wrinkling.

SPIN SPEED

Select the most suitable setting for your load.

CYCLE OPTIONS

The following options may be added to most cycles.

OXI

This washer is designed to dispense laundry boosters

such as oxygenated stain treaters and color-safe bleach

at the right time in the cycle for the best cleaning

performance. Do not use laundry boosters and chlorine

bleach in the same cycle.

EXTRA RINSE

This option can be used to automatically add a second

rinse to most cycles.

NOTE: If you want to Rinse and Spin, select the Drain &

Spin cycle; then touch to turn on the Extra Rinse option.

DEEP CLEAN

This option provides enhanced cleaning action for tough

stains. It will add additional agitation and soak time to

the cycle.

AUDIO LEVEL

Use this option to adjust volume of the signal that

sounds at the end of cycle and key pad sounds. Touch

once for low, a second time for off, and a third time to

loop back to high. A higher signal is helpful in removing

items as soon as a cycle is complete. The default setting

is high.

CYCLE STATUS LIGHTS

The cycle status lights show the progress of a cycle. At

each stage of the process, you may notice sounds or

pauses that are different from traditional washers.

LID LOCKED

To allow for proper load sensing and spinning, the lid

will lock and the Lid Locked light will turn on. This light

indicates that the lid is locked and cannot be opened.

If you need to open the lid, touch Start/Pause. The lid

will unlock once the washer movement has stopped.

This may take several minutes if the load was spinning

at a high speed. Touch and hold the Start/Pause button

again for up to 3 seconds to restart the cycle.

Avoid opening the lid during sensing. The sensing

process will start over when the washer is restarted.

SENSING

When the Start/Pause button is touched, the washer will

ﬁrst perform a self-test on the lid lock mechanism. You

will hear a click, the basket will make a slight turn, and

the lid will unlock brieﬂy before locking again.

Once the lid has locked the second time, the washer

will use short, slow spins to estimate the load size.

These sensing spins may take 2 to 3 minutes before

water is added to the load and you may hear the hum

of these spins. If the sensing light is on, then the washer

is working properly. You will hear the motor turn the

basket in short pulses to thoroughly wet the load. The

washer will then move the load brieﬂy, pause to allow

water to soak into the load, and resume adding water.

This process may repeat until the correct amount of

water has been added for the load. You may also hear

water ﬂowing through the dispenser, adding detergent

to the load.

NOTE: Avoid opening the lid during sensing. The

sensing process will start over when the washer is

restarted. The sensing light may also come on during

the Wash portion of the cycle. This is normal.

WASH

You will hear the motor and agitator moving the load.

Unlike traditional washers, the load is not covered with

water. Rather than diluting detergent as done in an

agitator-style washer, this washer delivers the detergent

directly to the soils. The motor sounds may change at

different stages in the cycle. The wash time

is determined by the selected Soil Level.

RINSE

You will hear sounds similar to the wash cycle as the

washer rinses and moves the load.

SPIN

The washer spins the load at increasing speeds for

proper water removal based on the selected cycle and

spin speed.

DONE

Once the cycle is complete, this light will come on.

Remove the load promptly for best results.

DEEP FILL AND AUTO SENSING WATER LEVEL

STATUS LIGHTS

DEEP FILL

The Deep Fill mode is off by default but can be turned

on for any cycle except Sanitize with Oxi, Drain & Spin,

and Clean Washer with affresh

When selecting Deep Fill, the Deep Fill light will turn on

and the Auto Sensing Water Level status lights will

turn off.

In Deep Fill mode, the washer will ﬁll to a pre-determined

water level independent of load size, allowing for greater

ﬂexibility in how you wash your clothes.

NOTE: Deep Fill is not available in the Normal cycle

mode. Selecting the Normal cycle with the Deep Fill

setting will result in auto sensing of the water level.

AUTO SENSING WATER LEVEL STATUS LIGHTS

When the machine is operating in a low water wash

mode (Deep Fill is off), these status lights provide

feedback on the load size that has been detected. When

powering up the unit in a low water wash mode, all three

lights will be lit. The lights will remain lit until the Sensing

portion of the cycle is complete. The machine will now

illuminate the light reﬂecting the detected load size.

NOTE: These lights only function when Deep Fill mode

is off.

Dispensers

Liquid fabric softener dispenser

Pour measured liquid fabric softener into the liquid fabric

softener dispenser if desired. It will dispense automatically

at the optimum time.

■ Use only liquid fabric softener in this dispenser.

High Efﬁciency “HE” detergent dispenser

Add liquid or powdered HE detergent product to this

dispenser for your main wash cycle. Remove the tray if using

powder detergent.

IMPORTANT: Make sure the tray is in the drawer when using

liquid detergent and removed when using powder detergent

and do not go over the Max line.

NOTE: Follow the manufacturer’s instructions to determine the

amount of detergent to use. Do not add single-dose laundry

packets, color-safe bleach, or fabric softener crystals to

dispensers. They will not dispense correctly.

Oxi dispenser

This dispenser holds up to 3/4 cup (180 mL) of Oxi booster

or other laundry booster, such as powdered or liquid color-

safe bleach. Laundry boosters are automatically dispensed

at the proper time during the wash cycle. Be sure to select

Oxi from the options to ensure proper dispensing.

NOTE: Fill dispenser with only Oxi. Do not mix with bleach.

Liquid chlorine bleach dispenser

This dispenser holds up to 3/4 cup (180 mL) of liquid chlorine

bleach. The bleach will be automatically diluted and dispensed

at the optimum time during the wash cycle. This dispenser

cannot dilute powdered bleach.

NOTE: Fill dispenser with only liquid bleach.

Use only High Efﬁciency (HE) detergent.

CYCLE GUIDE

Settings shown are default settings for that cycle. Once you select a cycle, the default modiﬁers or the previous set modiﬁers for that cycle

will be lit. For best fabric care, choose the cycle that best ﬁts the load being washed. Not all cycles and options are available on all models.

Overly soiled

garments,

items that

need additional

cleaning effort

PowerWash

Use this cycle for heavily soiled

or sturdy items. The water-level

sensing process may take longer for

some items than for others because

they will absorb more water than

other fabric types.

Bright and darkly

colored cottons

and mixed loads

Colors Use this cycle to wash darks and

colors, including mixed loads and

activewear.

Large items

such as sheets,

sleeping bags,

small comforters,

jackets, small

washable rugs

Bedding Use this cycle to wash large

items such as jackets and small

comforters. The washer will ﬁll with

enough water to wet down the load

before the wash portion of the cycle

begins and uses a higher water

level than other cycles.

Items to

wash:

Cycle: Temperature*: Soil Level: Spin

Speed:

Cycle Details:

*All rinses are cold.

CYCLE GUIDE

Settings shown are default settings for that cycle. Once you select a cycle, the default modiﬁers or the previous set modiﬁers for that cycle

will be lit. For best fabric care, choose the cycle that best ﬁts the load being washed. Not all cycles and options are available on all models.

Heavily soiled,

colorfast fabrics

Sanitize

with Oxi

Use this cycle to eliminate 99.9% of

bacteria when used in conjunction

with the Oxi option. Preset cycle

settings must be used to achieve the

proper sanitization. Be sure to add

an Oxi product to the Oxi dispenser.

Swimsuits and

items requiring

rinsing without

detergent

Drain & Spin/

Extra Rinse and

spin

N/A N/A

Combines high speed spin with

the option of a rinse-only cycle

for loads requiring an additional

spin-out to reduce drying times, or

an additional rinse cycle to refresh

a load or complete a cycle after

power interruption.

If you wish to run only the Drain &

Spin cycle, select the Drain & Spin

cycle.

If you wish to run an Extra Rinse

and spin, select both the Drain

& Spin cycle and the Extra Rinse

option.

Cottons, linens,

and mixed

garment loads

Normal Use this cycle for normally soiled

cottons and mixed fabric loads.

NOTE: Deep Fill is not available in

the Normal cycle mode. Selecting

the Normal cycle with the Deep Fill

setting will result in auto sensing of

the water level.

Cold- only

garments, bright

or darkly colored

cottons, linens,

casual and

mixed loads

Cold Wash Cold water with an additional

wash action gently lifts stains while

caring for fabrics. Settings may be

adjusted as desired, but must use

only cold water settings.

No-iron fabrics,

cottons, perm

press, linens,

synthetics

Wrinkle Control Use this cycle to wash loads of

no-iron fabrics such as sport shirts,

blouses, casual business clothes,

permanent press, and blends.

Machine-wash

silks, handwash

fabrics

Delicates Use this cycle to wash lightly

soiled items indicating “Machine

Washable Silks” or “Gentle” cycle

on the care label. Place small items

in mesh garment bags before

washing. This cycle uses a higher,

preset water level.

Lightly soiled,

small-sized

mixed-garment

loads.

Rapid Wash Use this cycle to quickly wash

lightly soiled garments and small

loads. The Rapid Wash cycle uses

shorter periods of more intense

washing to clean items quickly.

No clothes in

washer

Clean Washer

with affresh

N/A N/A N/A Use this cycle every 30 washes to

keep the inside of your washer fresh

and clean. This cycle uses a higher

water level. Use with affresh

Washer

Cleaner tablet or liquid chlorine bleach

to thoroughly clean the inside of your

washer. This cycle should not be

interrupted. See “Washer Care” section.

IMPORTANT: Do not place garments

or other items in the washer during the

Clean Washer with affresh

cycle. Use

this cycle with an empty wash tub.

*All rinses are cold.

†affresh® is a registered trademark of Whirlpool, U.S.A. Used with permission.

Items to

wash:

Cycle: Temperature*: Soil Level: Spin

Speed:

Cycle Details:

USING YOUR WASHER

■ Empty pockets. Loose change, buttons, or any small object

can pass under the agitator and become trapped, causing

unexpected sounds.

■ Sort items by recommended cycle, water temperature,

and colorfastness.

■ Separate heavily soiled items from lightly soiled.

■ Separate delicate items from sturdy fabrics.

■ Do not dry items if stains remain after washing, because heat

can set stains into fabric.

■ Treat stains promptly.

■ Close zippers, fasten hooks, tie strings and sashes, and

remove non-washable trim and ornaments.

■ Mend rips and tears to avoid further damage to items during

washing.

Helpful Tips:

■ For best performance, use HE liquid detergent when washing

bulky items.

■ When washing water-proof or water-resistant items, load

evenly. the See the “Cycle Guide” chart for tips and more

information on using the Bedding cycle.

■ Use mesh garment bags to help avoid tangling when washing

delicate or small items.

■ Turn knits inside out to avoid pilling. Separate lint-takers from

lint-givers. Synthetics, knits, and corduroy fabrics will pick up

lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid

damage to your garments.

1. Sort and prepare your laundry 2. Add laundry products

For best performance, load items in

loose heaps evenly around the agitator.

Try mixing different sized items to

reduce tangling.

IMPORTANT: Items need to move freely

for best cleaning and to reduce wrinkling and tangling.

Single-dose laundry packets, color-safe bleach, or fabric softener

crystals can be added to the basket prior to adding laundry.

NOTE: Do not add clothes to washer basket prior to adding

laundry products. Always follow manufacturer’s instructions.

3. Load laundry into washer

6. Add liquid fabric softener or

Oxi to dispenser

Pour a measured amount of liquid fabric

softener or Oxi-type boosters, into tray; always

follow manufacturer’s directions for correct

amount of fabric softener or Oxi based on your load size.

Close dispenser drawer, and then select Oxi option. Oxi is

added during main wash and fabric softener is added during

rinse.

IMPORTANT: Oxi option must be selected to ensure proper

distribution at the correct time in the cycle. Do not overﬁll

or dilute. Overﬁlling dispenser will cause fabric softener to

immediately dispense into washer.

If the Extra Rinse option is selected, fabric softener will be

dispensed into the last rinse.

It is normal for a small amount of water to remain in the

dispenser at the end of a cycle.

Single Dose

Detergent

5. Add liquid chlorine bleach

to dispenser

Do not overﬁll, dilute, or use more than 1 cup (236 mL).

Do not use color-safe bleach or Oxi products in the same

cycle with liquid chlorine bleach.

Fabric softener tray

Add a measured amount of HE liquid detergent

into detergent tray. This tray holds 3 oz. (89 mL).

If adding powder HE detergent, remove inside tray.

Do not overﬁll tray; adding too much detergent may cause

detergent to be dispensed into the washer too early.

NOTE: Make sure the tray is in the drawer when using liquid

detergent and removed when using powder detergent. Do not

go over the Max line.

IMPORTANT: Use only High Efﬁciency detergents. The package

will be marked “HE” or “High Efﬁciency.” Low-water washing

creates excessive sudsing with a regular non-HE detergent.

Using regular detergent will likely result in longer cycle times and

reduced rinsing performance. It may also result in component

failures and noticeable mold or mildew. HE detergents are made

to produce the right amount of suds for the best performance.

Follow the manufacturer’s instructions to determine the amount

of detergent to use.

HELPFUL TIP: See “Washer Maintenance” for information

recommended method of cleaning washer dispenser trays.

4. Add HE detergent

HE removable

detergent tray

NOTE: Do not add single-dose laundry packets, color-safe bleach,

or fabric softener crystals to dispensers. They will not dispense

correctly. Add to the basket prior to adding laundry.

Using Laundry Product Dispensers

Oxi tray

7. Touch POWER to turn on washer

Make sure the dispenser drawer is closed completely, then

touch POWER to turn on the washer. Other methods of

turning the washer on include opening the lid or turning the

cycle selection knob.

Liquid Chlorine

Bleach

Turn the cycle knob to choose your wash cycle.

8. Select cycle

9. Select Temperature

Once you select a cycle, select the wash temperature by

touching the Temperature button until you reach the desired

setting. Even for cold wash settings, some warm water may

be added to the washer to maintain a minimum temperature.

NOTE: Always read and follow fabric care label instructions

to avoid damage to your items.

12. Select cycle options, if desired

If you would like to add an Extra Rinse and/or Oxi option, touch

the button for that feature.

14. Touch and the hold Start/Pause

button to begin wash cycle

Touch and hold Start/Pause for up to 3 seconds to start the

wash cycle. When the cycle has ﬁnished, the end of cycle signal

will sound (if set). Promptly remove items when the cycle is

done to avoid odor, reduce wrinkling, and rusting of metal hooks,

zippers, and snaps.

Unlocking the lid to add items

If you need to open the lid to add 1 or 2 missed items:

Touch Start/Pause button to pause washer; the lid will unlock

once the washer movement has stopped. This may take several

minutes if the load was spinning at a high speed. Then close

lid and touch and hold Start/Pause button again for up to

3 seconds to restart the cycle.

IMPORTANT: If lid is left open for more than 10 minutes the

water will pump out and F8E6 error code will appear on the

display.

10. Select Soil Level

Once you select a cycle, select the soil level by touching

the Soil Level button until you reach the desired setting.

Light soils

Colors that

bleed or

fade

Heavy

soils

Whites

Pastels

Moderate

soils

Bright

colors

13. Select Deep Fill mode, if desired

Once you select a cycle, you may disable the auto sensing

mode and turn on the Deep Fill mode by pressing the

Deep Fill button.

NOTE: Deep Fill is not available in the Normal cycle mode.

Selecting the Normal cycle with the Deep Fill setting will result

in auto sensing of the water level.

11. Select Spin Speed

Once you select a cycle, you may adjust the spin speed

by touching the Spin Speed button until you reach the

desired setting.

WASHER MAINTENANCE

Replace inlet hoses after ﬁve years of use to reduce the risk

of hose failure. Periodically inspect and replace inlet hoses if

bulges, kinks, cuts, wear, or leaks are found.

When replacing your inlet hoses, mark the date of replacement

on the label with a permanent marker.

NOTE: This washer does not include inlet hoses. See the

“Installation Instructions” for more information.

WATER INLET HOSES

WASHER CARE

Recommendations to help keep your washer clean

and performing at its best

1. Always use High Efﬁciency (HE) detergents and follow the

HE detergent manufacturer’s instructions regarding the

amount of HE detergent to use. Never use more than the

recommended amount because that may increase the rate

at which detergent and soil residue accumulate inside your

washer, which in turn may result in undesirable odor.

2. Use warm and hot wash water settings sometimes (not

exclusively cold water washes), because they do a better

job of controlling the rate at which soils and

detergent accumulate.

3. Always leave the washer lid open between uses to help

dry out the washer and prevent the buildup of

odor-causing residue.

Cleaning your top loading washer

Read these instructions completely before beginning the

routine cleaning processes recommended below. This washer

maintenance procedure should be performed, at a minimum,

once per month or every 30 wash cycles, whichever occurs

sooner, to control the rate at which soils and detergent may

otherwise accumulate in your washer.

Cleaning the inside of the washer

To keep your washer odor-free, follow the usage instructions

provided above, and use this recommended monthly cleaning

procedure:

Clean Washer with affresh

cycle

This washer has a special cycle that uses higher water volumes

in combination with affresh

Washer Cleaner or liquid chlorine

bleach to clean the inside of the washer.

Begin procedure

1. Procedure for using affresh

Washer Cleaner

(recommended for best performance):

a. Open the washer lid and remove any clothing or items.

b. Place an affresh

Washer Cleaner tablet in the bottom

of the washer basket.

c. Do not place an affresh

Washer Cleaner tablet in the

detergent dispenser.

d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Close the washer lid.

f. Select the CLEAN WASHER with affresh

cycle.

g. Touch and hold Start/Pause to begin the cycle.

The Clean Washer with affresh

cycle operation is

described below.

NOTE: For best results, do not interrupt the cycle. If the cycle

must be interrupted, touch POWER. After the Clean Washer

with affresh

cycle has stopped, run a Drain & Spin cycle with

the Extra Rinse option to rinse cleaner from washer.

WASHER CARE (cont.)

2. Procedure for using chlorine bleach (alternative):

a. Open the washer lid and remove any clothing or items.

b. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach

compartment.

NOTE: Use of more liquid chlorine bleach than is

recommended above could cause washer damage

over time.

c. Close the washer lid.

d. Do not add any detergent or other chemical to the washer

when following this procedure.

e. Select the CLEAN WASHER WITH affresh

cycle.

f. Touch and hold the Start/Pause button to begin

the cycle. The Clean Washer Cycle Operation is

described below.

NOTE: For best results, do not interrupt cycle. If cycle must

be interrupted, touch POWER. After the Clean Washer cycle

has stopped, run a Drain & Spin cycle with Extra Rinse option

to rinse cleaner from washer.

Description of Clean Washer with affresh

cycle operation:

1. This cycle will ﬁll to a water level higher than in normal wash

cycles to provide rinsing at a level above the water line for

normal wash cycle.

2. During this cycle, there will be some agitation and spinning

to increase the removal of soils.

After this cycle is complete, leave the lid open to allow

for better ventilation and drying of the washer interior.

Cleaning the dispensers

After a period of using your washer, you may ﬁnd some residue

buildup in the washer’s dispensers. To remove residue from the

dispensers, wipe them with an affresh

Machine Cleaning Wipe

or a damp cloth and towel dry. Do not attempt to remove the

dispensers or trim for cleaning. The dispensers and trim are not

removable. If your model has a dispenser tray, however, remove

the tray and clean it with an affresh

Machine Cleaning Wipe

or a damp cloth and towel dry before or after you run the Clean

Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the outside of the washer

Use an affresh

Machine Cleaning Wipe or a soft, damp cloth or

sponge to wipe away any spills. Use only mild soaps or cleaners

when cleaning external washer surfaces.

IMPORTANT: To avoid damaging the washer’s ﬁnish, do not

use abrasive products.

Operate your washer only when you are home.

If moving, or not using your washer for a period of time, follow

these steps:

1. Unplug or disconnect power to washer.

2. Turn off water supply to washer, to avoid ﬂooding due

to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer

where it will not freeze. Because some water may stay in

hoses, freezing can damage washer. If storing or moving

during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water

inlet hoses.

2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run

washer on Drain & Spin cycle with the Extra Rinse oprion,

for about 30 seconds

to mix antifreeze and remaining water.

3. Unplug washer or disconnect power.

NON-USE AND VACATION CARE

2. Plug in washer or reconnect power.

3. Run washer through the Bedding cycle to clean washer

and remove antifreeze, if used. Use only HE High Efﬁciency

detergent. Use one-half the manufacturer’s recommended

amount for a medium-size load.

TRANSPORTING YOUR WASHER

1. Shut off both water faucets. Disconnect and drain water

inlet hoses.

2. If washer will be moved during freezing weather, follow

the “Winter Storage Care” directions before moving.

3. Disconnect drain hose from drain system and drain any

remaining water into a pan or bucket. Disconnect drain

hose from back of washer.

4. Unplug power cord.

5. Place inlet hoses and drain hose inside washer basket.

6. Drape power cord over edge and into washer basket.

7. Place packing tray from original shipping materials back

inside washer. If you do not have packing tray, place heavy

blankets or towels into basket opening. Close lid and place

tape over lid and down front of washer. Keep lid taped

until washer is placed in new location. Transport washer in

upright position.

REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter

storage, or moving:

1. Refer to “Installation Instructions” to locate, level, and

connect washer.

2. Before using again, run washer through the following

recommended procedure:

To use washer again:

1. Flush water pipes and hoses. Reconnect water inlet hoses.

Turn on both water faucets.

CLEANING YOUR REMOVABLE

DISPENSER DRAWER

IMPORTANT: Dispenser drawer and tray are not

dishwasher safe.

You may ﬁnd laundry product residue leftover in your dispenser

drawer. To remove residue, follow this recommended cleaning

procedure:

1. Pull drawer out until you feel resistance.

2. Push the two tabs downward, and then continue pulling out.

3. Wash in warm, soapy water, using a mild detergent.

4. Rinse with warm water.

5. Air dry, or dry with a towel, then place back into slot.

TROUBLESHOOTING

If you experience Possible Causes Solution

Vibration or Off-Balance

Check the following for

proper installation or

see the “Using Your

Washer” section.

Feet may not be in contact with the

ﬂoor and locked.

Front and rear feet must be in ﬁrm contact with ﬂoor, and washer

must be level to operate properly. See “Installation Instructions”.

Washer may not be level. Check ﬂoor for ﬂexing or sagging. If ﬂooring is uneven, a 3/4"

(19 mm) piece of plywood under your washer will reduce sound.

See “Level the Washer” in the Installation Instructions.

Load could be unbalanced. Load items in loose heaps evenly around the agitator. Adding

wet items to washer or adding more water to basket could

unbalance washer.

Avoid washing single items. Balance a single item such as a rug or

jeans jacket with a few extra items. Redistribute the load, close the

lid, and touch and hold Start/Pause.

Use Bedding cycle for oversized, non-absorbent items such as

jackets and small comforters.

Item or load not suitable for selected cycle. See the “Cycle Guide”

chart and the “Using Your Washer” section.

Noises - For normal operating sounds, go to producthelp.maytag.com.

Clicking or metallic noises Objects may be caught in washer drain

system.

Empty pockets before washing. Loose items such as coins could fall

between basket and tub or may block pump. It may be necessary to

call for service to remove items.

It is normal to hear metal items on clothing such as metal snaps,

buckles, or zippers touch against the stainless steel basket.

Gurgling or humming Washer may be draining water. It is normal to hear the pump making a continuous humming sound

with periodic gurgling or surging as ﬁnal amounts of water are

removed during the Spin/Drain cycles.

Humming Load sensing may be occurring. You may hear the hum of the sensing spins after you have started

the washer. This is normal.

Whirring Basket deceleration may be occurring. You may hear the whirring sound of the basket decelerating.

This is normal.

Water Leaks

Check the following for

proper installation:

Washer not level. Water may splash off basket if washer is not level.

Fill hoses not attached tightly. Tighten ﬁll-hose connection.

Fill hose washers. Make sure all four ﬁll hose ﬂat washers are properly seated.

Drain hose connection. Pull drain hose from washer cabinet and properly secure it to

drainpipe or laundry tub.

Do not place tape over drain opening.

Check household plumbing for leaks

or clogged sink or drain.

Water can backup out of a clogged sink or drainpipe. Check all

household plumbing for leaks (laundry tubs, drain pipe, water pipes,

and faucets).

Washer not loaded as recommended. Unbalanced loading can cause basket to be out of alignment and

cause water to splash off tub. See “Using Your Washer” for

loading instructions.

Washer not performing as expected

Not enough water

in washer

Load not completely covered

in water.

This is normal operation for Auto Sensing Water Level mode.

The load will not be completely under water. The washer senses

load sizes and adds the correct amount of water for optimal cleaning

performance in High Efﬁciency operation. See “What’s New under

the Lid.”

Use PowerWash

or Bedding cycle for higher water ﬁll, or select the

Deep Fill setting. See “What’s New Under the Lid?” and the “Cycle

Guide” chart to match your load with the best cycle.

NOTE: Deep Fill is not available in the Normal cycle mode.

Selecting the Normal cycle with the Deep Fill setting will result

in auto sensing of the water level.

First try the solutions suggested here or visit our website at producthelp.maytag.com.

In Canada www.maytag.ca for assistance and to possibly avoid a service call.

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