Maytag MTW5600TW0, MTW5800TW0, MTW5500TW0, MTW5700TW0, MTW5900TW0 Service Manual

0 (0)

ML-3

TECHNICAL EDUCATION

CENTENNIAL™

TOP-LOAD WASHER

MODELS: MTW5900TW0	MTW5800TW0
MTW5700TW0	MTW5600TW0
MTW5500TW0

JOB AID 8178628

FORWARD

This Maytag Job Aid, “Centennial™ Top-Load Washer” (Part No. 8178628), provides the In-Home

Service Professional with information on the installation, operation, and service of the Centennial™ Top-Load Washer. For specific information on the model being serviced, refer to the “Use and Care Guide,” or “Tech Sheet” provided with the washer.

The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only.

Always use the Wiring Diagram supplied with the product when servicing the washer.

GOALS AND OBJECTIVES

The goal of this Job Aid is to provide information that will enable the In-Home Service Professional to properly diagnose malfunctions and repair the Centennial™ Top-Load Washer.

The objectives of this Job Aid are to:

•Understand and follow proper safety precautions.

•Successfully troubleshoot and diagnose malfunctions.

•Successfully perform necessary repairs.

•Successfully return the washer to its proper operational status.

WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than authorized In-Home Service Professionals.

- ii -

TABLE OF CONTENTS

							Page
GENERAL . . . . . . . . . . . . . . . . . .								1-1
Washer Safety. . . . . . . . . . . . . . . . .	.							1-1
Model & Serial Number Designations. . . . . . . .	. . . .	. .	.	.	. .			1-2
Model & Serial Number Label And Tech Sheet Locations.	. . . .	. . . . . . . .						1-3
Specifications . . . . . . . . . . . . . . . . .	.							1-4
INSTALLATION INFORMATION . . . . . . . . . . .	. . . .	.	.	.				2-1
Installation Requirements. . . . . . . . . . . . .	. . . .	.						2-1
Installation Instructions. . . . . . . . . . . . . .	. . . .							2-5
PRODUCT OPERATION. . . . . . . . . . . . . .	. . . .							3-1
Washer Use. . . . . . . . . . . . . . . . . .								3-1
Washer Care. . . . . . . . . . . . . . . . . .								3-4
Troubleshooting. . . . . . . . . . . . . . . . .	.							3-5
COMPONENT ACCESS . . . . . . . . . . . . .	. . . .	.						4-1
Component Locations. . . . . . . . . . . . . .	. . . .							4-1
Removing The Console Components And The Power Supply Cord. . . . . . . . .								4-2
Removing The Lid Switch. . . . . . . . . . . . .	. . . .	.						4-4
Removing The Bleach Dispenser Wax Motor. . . . .	. . . .	. .	.	.	. . . . . 4-5
Removing The Rear Panel Components. . . . . . .	. . . .	. .	.	.	. .	. 4-7
Removing The Pump And Motor. . . . . . . . . .	. . . .	. .	.	.			4-10
Removing The Agitator And Transmission. . . . . . .	. . . .	.	.	. .	. .	.	4-12
Removing The Basket, Outer Tub, And Basket Drive Assembly. .		. .	.	.	. . . .		4-16
Removing The Skate Plate And Suspension Pads. . .	. . . .	. .	.	.	. . . .		4-19
COMPONENT TESTING . . . . . . . . . . . . . .	. . . .							5-1
Timer Motor. . . . . . . . . . . . . . . . . .								5-1
Lid Switch (N.O.). . . . . . . . . . . . . . . .	. .							5-1
Water Level Pressure Switch . . . . . . . . . . .	. . . .	. .	.					5-2
Water Inlet/ATC Sensor. . . . . . . . . . . . . .	. . . .							5-3
Motor Start Capacitor . . . . . . . . . . . . . .	. . . .							5-4
Motor. . . . . . . . . . . . . . . . . .								5-5
Motor Thermal Protector. . . . . . . . . . . . .	. . . .	.						5-6
Basket Drive Shaft Checks. . . . . . . . . . . .	. . . .	. .						5-6
DIAGRAMS AND CHARTS . . . . . . . . . . . . .	. . . .	.						6-1
Wiring Diagram. . . . . . . . . . . . . . . . .	.							6-1
Timer Sequence Chart. . . . . . . . . . . . . . . . . . . . . . . . . . .	. . . . . . . .	. . .	. .	. . .	. . . . . . . .		. 6-2
Cycle Charts. . . . . . . . . . . . . . . . . .								6-3

- iii -

— NOTES —

- iv -

GENERAL

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance.

Always read and obey all safety messages. This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.” These words mean:

DANGER

WARNING

You can be killed or seriously injured if you don’t immediately follow instructions.

You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

MODEL & SERIAL NUMBER DESIGNATIONS

MODEL NUMBER

T W 0

BRAND

M = Maytag

ACCESS / FUEL

T = Top Load

G = Gas

F = Front Load

H = Horizontal

W = Work Space

V = Vertical

E = Electric

PRODUCT

W = Washer

P = Pedestal

D = Dryer

B = Combo

T = Thin Twin

C = Compact

SERIES

= Innovation

6 = Oasis

= Commercial

7 = Merloni

= Compact

8 = Horizon

= Stack

9 = Duet/Combo

= LEAP

PRICE POINT LEVELS (1 - 9)

TRADE PARTNER

00 = Brand

30 = NATM

10 = SBC

40 = Lowe’s

20 = Best Buy

YEAR OF INTRODUCTION

T = 2007

COLOR CODE

W = Silver Metallic - on - White

Q = White-on-White

ENGINEERING CHANGE

0 = Basic Original Release

1 = First Revision

SERIAL NUMBER

SERIAL NUMBER	C	U	41	10200


MANUFACTURING SITE
C = Clyde, OH
YEAR OF PRODUCTION
U = 2007
WEEK OF PRODUCTION
41 = 41st Week

PRODUCT SEQUENCE NUMBER

MODEL & SERIAL NUMBER LABEL

AND TECH SHEET LOCATIONS

The Model & Serial Number Label and Tech Sheet locations are shown below.

Model & Serial Number Label

Tech Sheet (Behind Console)

SPECIFICATIONS

Model	MTW5900T	MTW5800T	MTW5700T	MTW5600T	MTW5500T
Capacity (cu. ft.)	3.2	3.2	3.2	3.2	3.2
Automatic Temperature Control	•	•	•	•	•
Commercial-Grade Transmission	•	•	•	•	•
Preselected Spin Speed	•	•	•	•	•
High-Flow Pump	•	•	•	•	•
FlexCare™ Agitator	•	•	•	•	•
100° Arc Of Agitation	•	•	•	•	•
Bleach & Fabric Softener Dispenser	•	•	•	•	•
PureClean™ Rinse System	•	•	•	•	•
Extra Rinse Option	•	•	•
SpinSpray™ Rinse	•	•	•	•	•
Clean Deep Rinse	•	•	•	•	•
End-of-Cycle Signal	Adjustable	•	•	•	•
One-Piece Drain Hose	•	•	•	•	•
Wide-Opening Lid	•	•	•	•	•
Full-Width Lid Bumper	•	•	•	•	•
Spill Guard	•	•	•	•	•
Seamless Edges	•	•	•	•	•
Smooth Balance™ Suspension System	•	•	•	•	•
Commercial-Grade Steel-Reinforced Baseframe	•	•	•	•	•
Commercial-Grade Coupler	•	•	•	•	•
Front-Serviceable	•	•	•	•	•
Zinc-Coated Leveling Legs	•	•	•	•	•
Porcelain-On-Steel Wash Basket			•	•	•
Stainless Steel Wash Basket	•	•
Porcelain-on-Steel Top	•	•	•	•
Powdercoat-on-Steel					•
Temp Settings	4	4	4	4	3
Time-Release Bleach System	•
Colors*	W	W	Q	Q	Q
Automatic Wash Cycles	MULT	10	9	6	6

* See “Color Code,” page 1-2

INSTALLATION INFORMATION

INSTALLATION REQUIREMENTS

TOOLS AND PARTS

Gather the required tools and parts before starting installation. The parts supplied are in the washer basket.

Parts needed (not provided with washer):

• Inlet hoses

• Flat washers

To order:

•Call the dealer from whom you purchased your washer.

•Reference the toll-free number on the front page of the Use and Care Guide.

•Visit the website on the front page of the Use and Care Guide.

NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record hose installation or replacement dates for future reference.

Parts supplied:

A B C

A.Beaded tie strap

B.Front leveling feet with nuts (2)

C.Drain hose form

Tools needed for installation:

•Adjustable or open end wrench 9/16˝

(14 mm)

•Level

•Wood block

•Ruler or measuring tape

•Pliers that open to 1-9/16˝ (3.95 cm)

•Flashlight (optional)

Alternate Parts

Your installation may require additional parts.

For information on ordering, please refer to the toll-free phone numbers on the front page of the Use and Care Guide.

If You Have:	You Will Need to Buy:
Laundry tub or	Sump pump system (if not
standpipe taller	already available)
than 96 in. (2.4 m)
1 in. (2.5 cm)	1-1/4 in. (3.2 cm) diameter to 1 in.
diameter standpipe	(2.5 cm ) diameter standpipe
	adapter, Part No. 280130
Overhead sewer	Standard 20 gal. (76 L) 39 in.
	(99 cm) tall drain tub or utility
	sink, sump pump and connectors
	(available from local plumbing
	suppliers)
Floor drain	Siphon break kit, Part Number
	280129, additional drain hose,
	Part Number 3357090
Water faucets	2 longer water fill hoses:
beyond reach of	6 ft (1.8 m) Part Number 76314,
fill hoses	10 ft (3.0 m) Part Number 350008
Drain hose too	Kit Part No. 280131
short
Lint clogged drain	Drain protector, Part No. 367031

LOCATION REQUIREMENTS

Selecting the proper location for your washer improves performance and minimizes noise and possible washer “walk.”

Your washer can be installed in a basement, laundry room, closet, or recessed area (see

“Drain System”).

IMPORTANT: Do not install or store the washer where it will be exposed to the weather.

Proper installation is your responsibility.

You will need:

•A water heater set to deliver 120°F (49°C) water to the washer.

•A grounded electrical outlet located within

4 ft. (1.2 m) of where the power cord is attached to the back of the washer (see “Electrical Requirements”).

•Hot and cold water faucets located within 3 ft. (90 cm) of the hot and cold water fill valves, and water pressure of 5-100 psi (34.5-690 kPa). Washers with triple dispensers require 20-100 psi (138-690 kPa) for best performance.

•A level floor with a maximum slope of 1˝ (2.5 cm) under entire washer. Installing the washer on carpeting is not recommended.

•A sturdy floor to support the washer weight (washer, water and load) of 315 lbs

(143 kgs).

Do not store or operate your washer in temperatures at or below 32°F (0°C). Some water can remain in the washer and can cause damage in low temperatures (see “Washer

Care”).

Recessed area or closet installation

The dimensions shown are for the recommended spacing allowed (A and B), except the closet door ventilation openings. The dimensions shown for the closet door ventilation openings (C) are the minimum required.

	"
"	"	"
	A

		"	"
		"	"
			"
			"
			"
"	"		"

B C

A.Front view

B.Side view

C.Closet door with vents

•Additional spacing should be considered for ease of installation and servicing.

•Additional clearances may be required for wall, door and floor moldings.

•Additional spacing of 1˝ (2.5 cm) on all sides of the washer is recommended to reduce noise transfer.

•If a closet door is installed, the minimum air openings in the top and bottom of the door are required (C). Louvered doors with air openings in the top and bottom are acceptable.

•Companion appliance spacing should also be considered.

DRAIN SYSTEM

The washer can be installed using the standpipe drain system (floor or wall), the laundry tub drain system, or the floor drain system.

Select the drain hose installation method you need (see “Tools and Parts”).

Standpipe drain system - wall or floor (views A & B)

The standpipe drain requires a minimum diameter standpipe of 2˝ (5 cm). The minimum car- ry-away capacity can be no less than 17 gal.

(64 L) per minute. A 1-1/4 in. (3.2 cm) diameter to 1˝ (2.5 cm) diameter standpipe adapter kit is available (see “Tools and Parts”).

The top of the standpipe must be at least 39˝ (99 cm) high and no higher than 96˝ (244 cm) from the bottom of the washer.

To avoid siphoning, no more than 8˝ (20.3 cm) of drain hose should be below the top of the washtub. Secure drain hose with beaded tie strap.

39" (99 cm)

A B

Laundry tub drain system (view C)

The laundry tub needs a minimum 20 gal.

(76 L) capacity. The top of the laundry tub must be at least 39 in. (99 cm) above the floor and no higher than 96 in. (244 cm) from the bottom of the washer.

Floor drain system (view D)

The floor drain system requires a siphon break that may be purchased separately (see “Tools and Parts”).

The siphon break must be a minimum of

28 in. (71 cm) from the bottom of the washer.

Additional hoses might be needed.

To avoid siphoning, no more than 8˝ (20.3 cm) of drain hose should be inside the standpipe. Secure drain hose with beaded tie strap.

39"	28"
	(71 cm)

(99 cm)

C D

ELECTRICAL REQUIREMENTS

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

•A 120-volt, 60-Hz., AC-only, 15 or 20-am- pere, fused electrical supply is required. A time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit serving only this appliance be provided.

•This washer is equipped with a power supply cord having a 3 prong ground plug.

•To minimize possible shock hazard, the cord must be plugged into a mating, 3

prong, grounding-type outlet, grounded in accordance with local codes and ordinances. If a mating outlet is not available, it is the personal responsibility and obligation of the customer to have the properly grounded outlet installed by a qualified electrician.

•If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate.

•Do not ground to a gas pipe.

•Check with a qualified electrician if you are not sure the washer is properly grounded.

•Do not have a fuse in the neutral or ground

GROUNDING INSTRUCTIONS

For a grounded, cord-connected washer:

This washer must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for electric current. This washer is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING: Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded.

Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.

For a permanently connected washer:

This washer must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.

INSTALLATION INSTRUCTIONS

BEFORE YOU START

WARNING

Excessive Weight Hazard

Use two or more people to move and install washer.

Failure to do so can result in back or other injury.

NOTE: To avoid floor damage, set the washer onto cardboard before moving across floor.

REMOVE SHIPPING MATERIALS

Removing the shipping material is necessary for proper operation. If the shipping material is not removed, the washer will make excessive noise.

1.Move the washer to within approximately 3 ft (90 cm) of its final location.

2.The washer must be in the upright position and not tilted before removing the shipping material.

3.Locate the yellow shipping materials on the rear of the machine, near the bottom. Follow the steps for your particular model, either the one with the straight power cord and cord restraint or the looped power cord version.

Straight power cord

1.Remove power plug and yellow strap from machine base to release the rear leveling system.

2.Firmly grasp the power cord and pull to completely remove the power cord, cord restraint, and pin from the rear panel.

3.Confirm that the power cord restraint (A), and pin (B) are removed.

A.Power cord restraint B. Pin

4.To remove the power cord from the cord restraint, push the power cord in, press TAB, and then pull the power cord out.

Straight power cord

Maytag MTW5600TW0, MTW5800TW0, MTW5500TW0, MTW5700TW0, MTW5900TW0 Service Manual

Looped power cord

1.Firmly grasp the yellow shipping strap and pull until both ends are completely removed from washer.

2.Check that two (2) cotter pins were removed with the shipping strap.

CONNECT DRAIN HOSE

Proper connection of the drain hose protects your floors from damage due to water leakage. Read and follow these instructions.

The drain hose is connected to your washer and is stored inside the washer cabinet.

Remove drain hose from washer cabinet

Gently pull the corrugated drain hose out of the washer from the top of the hose. Continue to pull the hose until the end emerges. Do not force excess drain hose back into the rear of the washer.

Laundry tub drain or standpipe drain

Connecting the drain hose form to the corrugated drain hose

A.Drain hose reliefs

1.Feed end of drain hose into one end of form. Place end of drain hose form into the drain hose relief.

2.Bend the hose over the top of the form and feed into the other end of the form.

To keep drain water from going back into the washer:

•Do not force excess drain hose into standpipe. Hose should be secure but loose enough to provide a gap for air.

•Do not lay excess hose on the bottom of the laundry tub.

Floor drain

Do not install the drain hose form on to the corrugated drain hose. You may need additional parts. See Floor drain under “Tools and

Parts.”

CONNECT THE INLET HOSES

The washer must be connected to the water faucets using new inlet hoses (not provided). Do not use old hoses.

Insert new flat washers into each end of the inlet hoses. Firmly seat the washers in the couplings.

A.Coupling

B.Washer

Connect the inlet hoses to the water faucets

Make sure the washer basket is empty.

1.Attach the hose to the hot water faucet.

Screw on coupling by hand until it is seated on the washer.

Clear the water lines

•Run water through both faucets and inlet hoses, into a bucket, drainpipe, or laundry tub, to get rid of particles in the water lines that might clog the inlet valve screens.

•Check the temperature of the water to make sure that the hot water hose is connected to the hot water faucet and that the cold water hose is connected to the cold water faucet.

Connect the inlet hoses to the washer

A.Cold water inlet valve

B.Hot water inlet valve

2.Attach the hose to the cold water fau- 1. Attach the hot water hose to the bottom

cet. Screw on coupling by hand until it is seated on the washer.

3.Using pliers, tighten the couplings with an additional two-thirds turn.

NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can result.

inlet valve.

2.Attaching the hot water coupling first makes it easier to tighten connection with pliers.

3.Screw on coupling by hand until it is seated on the washer.

4.Using pliers, tighten the couplings with an additional two-thirds turn.

NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can result.

Beaded tie strap

3.Wrap the drain hose to the laundry tub leg, drain standpipe or inlet hoses, with the beaded tie strap. Push fastener into the nearest hole in the beaded tie strap.

See view A or B.

5.Attach the cold water hose to the top inlet valve.

6.Screw on coupling by hand until it is seated on the washer.

7.Using pliers, tighten the couplings with an additional two-thirds turn.

NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can result.

Check for leaks

Turn on the water faucets and check for leaks. A small amount of water might enter the washer. You will drain this later.

NOTE: Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Record hose installation or replacement dates for future reference.

•If you connect only one water hose, you must cap off the remaining water inlet port.

• Periodically inspect and replace hoses if bulges, kinks, cuts, wear, or leaks are found.

SECURE THE DRAIN HOSE

1.Remove the shipping material from the power cord. Drape the power cord over the console.

2.Remove any cardboard used to move washer.

A B C

If the washer faucets and the drain standpipe are recessed, put the formed end of the drain hose into the standpipe. Tightly wrap the tie strap around the water inlet hoses and the drain hose. See view C.

LEVEL THE WASHER

Properly leveling your washer avoids excessive noise and vibration.

Install the front leveling feet

1.Prop up the front of the washer about 4˝ (10.2 cm) with a wood block or similar object. The block needs to support the weight of the washer.

4" (10.2 cm)

A. Threaded holes for feet

2.Screw the locknut onto each foot to within

1˝ (2.5 cm) of the foot base.

1" (2.5 cm)

3.Screw the feet into the threaded holes at the front corner of the washer until the nuts touch the washer. Twist the feet to install.

NOTE: Do not tighten the nuts until the washer is level.

4.Tilt the washer back and remove the wood block. Gently lower the washer to the floor.

Steps in final location

1.Slide the washer to its final location.

2. Tilt	the	washer	forward until	the	rear
of	the	washer	is at least	4˝	(10.2

cm) off the floor. You may hear the self-adjusting rear feet click into place.

Lower the washer to the floor.

3.Check the levelness of the washer by placing a level on the top edges of the washer, first side to side, then front to back.

4.If the washer is not level, move the washer out slightly, tip back, prop up the front of the washer with the wood block and adjust the feet up or down as necessary by twisting the feet. Turn the feet clockwise to raise the washer or counterclockwise to lower the washer. Repeat steps 1 through 4 until washer is level.

5.After the washer is in the final location and level, use a 9/16˝ or 14 mm openend wrench to turn the nuts counterclockwise on the feet tightly against the washer cabinet.

IMPORTANT: If the nuts are not tight against the washer cabinet, the washer may vibrate.

4" (10.2 cm)

A. Self-adjusting feet

COMPLETE THE INSTALLATION

1.Check the electrical requirements. Be sure that you have the correct electrical supply and the recommended grounding method (see “Electrical Requirements”).

2.Check that all parts are now installed. If there is an extra part, go back through the steps to see which step was skipped.

3.Check that you have all of your tools.

4.Check that the yellow shipping materials were completely removed from the lower back of the washer.

5.Dispose of / recycle all packaging materials.

6.Check that the water faucets are on.

7.Check for leaks around faucets and inlet hoses.

WARNING

Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong.

Do not use an adapter.

Do not use an extension cord.

Failure to follow these instructions can result in death, fire, or electrical shock.

8.Plug into a grounded 3 prong outlet.

9.Remove the protective film on the console and any tape remaining on the washer.

10.Read “Washer Use.”

11.To test and to clean your washer, measure 1/2 of the normal recommended amount of powdered or liquid detergent and pour it into the washer basket or detergent dispenser (on some models). Close the lid. Select any cycle, and then pull the cycle control knob out to start the washer. Allow it to complete one whole cycle.

2-10

+ 42 hidden pages