IS 6-TV Advanced · IGA 6-TV Advanced · ISR 6-TV Advanced
Addendum to IS 6 Advanced, IGA 6 Advanced, and ISR 6 Advanced Manuals
Confidential Information
Service Centers
LumaSense Technologies, Inc.
LumaSense Technologies GmbH
Global and Regional Centers
Our Headquarter
s
Americas, Australia, & Other Asia
Europe, Middle East, Africa
Brazil
India
China
E-mail
info@lumasenseinc.com
support@lumasenseinc.com
Website
http://
www.lumasenseinc.com
The material contained herein consists of information that is the property of LumaSense
Technologies and intended solely for use by the purchaser of the equipment described in this
manual. All specifications are subject to change without notice. Changes are made periodically
to the information in this publication, and these changes will be incorporated in new editions.
LumaSense Technologies prohibits the duplication of any portion of this manual or the use
thereof for any purpose other than the operation or maintenance of the equipment described
in this manual, without the express written permission of LumaSense Technologies.
Index .................................................................................................................................. 25
Series 6 – TV Advanced ManualContents · iii
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Series 6 – TV Advanced ManualContents · iv
1 General Information
1.1Information about the user manual
Congratulations on choosing the high quality and highly efficient IMPAC Series 6-TV Advanced
pyrometer. This manual provides important information about the instrument and can be used
as a work of reference for installing, operating, and maintaining your Series 6-TV Advanced
pyrometer. It is important that you carefully read the information contained in this manual and
follow all safety procedures before you install or operate the instrument. To avoid handling
errors, keep this manual in a location where it will be readily accessible.
Note: This user manual is intended to supplement the Series 6 Advanced pyrometer
manual for the TV version. Additional information about the pyrometer can be found
in the corresponding IS 6 Advanced / IGA 6 Advanced / ISR 6 Advanced manual.
1.1.1Legend
Note: The note symbol indicates tips and useful information in this manual. All notes
should be read to effectively operate the instrument.
Warnings and Cautions: The general warnings and cautions symbol signifies the
potential for bodily harm or damage to equipment.
MBShortcut for Temperature range (in German: Messbereich)
1.1.2Terminology
The terminology used in this manual corresponds to the VDI- / VDE-directives 3511, Part 4.
1.2Safety
This manual provides important information on safely installing and operating the
Series 6-TV Advanced pyrometer. Several sections of this manual provide safety warnings to
avert danger. These safety warnings are specified with a warning symbol. You must read and
understand the contents of this manual before operating the instrument even if you have used
similar instruments or have already been trained by the manufacturer.
It is also important to continually pay attention to all labels and markings on the instrument and
to keep the labels and markings in a permanent readable condition.
Warning: The pyrometer is only to be used as described in this manual. It is
recommended that you only use accessories provided by the manufacturer.
1.3Limit of liability and warranty
All general information and notes for handling, maintenance and cleaning of this instrument
are offered according to the best of our knowledge and experience.
All IMPAC Series 6-TV pyrometers from LumaSense Technologies have a regionally effective
warranty period. Please check our website at http://info.lumasenseinc.com/warranty for up-todate warranty information. This warranty covers manufacturing defects and faults which arise
during operation, only if they are the result of defects caused by LumaSense Technologies.
Series 6 – TV Advanced Manual General Information · 5
The warranty is VOID if the instrument is disassembled, tampered with, altered, or otherwise
damaged without prior written consent from LumaSense Technologies; or if considered by
LumaSense Technologies to be abused or used in abnormal conditions.
The Windows compatible software was thoroughly tested on a wide range of Windows
operating systems and in several world languages. Nevertheless, there is always a possibility that
a Windows or PC configuration or some other unforeseen condition exists that would cause the
software not to run smoothly. The manufacturer assumes no responsibility or liability and will
not guarantee the performance of the software. Liability regarding any direct or indirect
damage caused by this software is excluded.
There are no user-serviceable components in the instrument. The warranty is VOID if the
instrument is disassembled, tampered with, altered, or otherwise damaged without prior
written consent from LumaSense Technologies; or if considered by LumaSense Technologies to
be abused or used in abnormal conditions.
1.4Unpacking the Instrument
Before shipment, each instrument is assembled, calibrated, and tested at the LumaSense Factory.
When unpacking and inspecting your system components, you need to do the following:
1. Check all materials in the container against the enclosed packing list.
LumaSense Technologies cannot be responsible for shortages against the packing list
unless a claim is immediately filed with the carrier. Final claim and negotiations with the
carrier must be completed by the customer.
2. Carefully unpack and inspect all components for visible damage. If you note any damage
or suspect damage, immediately contact the carrier and LumaSense Technologies, Inc.
3. Save all packing materials, including the carrier’s identification codes, until you have
inspected all components and find that there is no obvious or hidden damage.
Note: LumaSense encourages you to register your product with us to receive updates,
product information, and special service offers:
http://info.lumasenseinc.com/registration.
1.5Transport, Packing, Storage
With faulty shipping, the instrument can be damaged or destroyed. To transport or store the
instrument, please use the original box or a box padded with sufficient shock-absorbing
material. For storage in humid areas or shipment overseas, the device should be placed in
welded foil (ideally along with silica gel) to protect it from humidity.
The pyrometer is designed for a storage temperature of -20 to 80 °C with non-condensing
conditions. Storing the instrument out of these conditions can cause damage or result in
malfunction of the pyrometer.
1.6Service Request, Repair, or Support
Contact LumaSense Technologies Technical Support in case of a malfunction or service request.
Provide clearly stated details of the problem as well as the instrument model number and serial
number. Upon receipt of this information, Technical Support will attempt to locate the fault
and, if possible, solve the problem over the telephone.
If Technical Support concludes that the instrument must be returned to LumaSense Technologies
for repair, they will issue a Return Material Authorization (RMA) number.
Series 6 – TV Advanced Manual General Information · 6
Return the instrument upon receipt of the RMA number, transportation prepaid. Clearly
indicate the assigned RMA number on the shipping package exterior. Refer to Section 1.6,
Shipments to LumaSense for Repair, for shipping instructions.
Technical Support can be contacted by telephone or email:
Santa Clara, California Frankfurt, Germany
Telephone:
+1 408 727 1600
+1 800 631 0176
Email:
support@lumasenseinc.com
Telephone:
+49 (0)69-97373 0
Email:
eusupport@lumasenseinc.com
Erstein, France
Telephone:
+33 (0)3 88 98 98 01
Email:
eusupport@lumasenseinc.com
1.7Shipments to LumaSense for Repair
All RMA shipments of LumaSense Technologies instruments are to be prepaid and insured by
way of United Parcel Service (UPS) or preferred choice. For overseas customers, ship units airfreight, priority one.
The instrument must be shipped in the original packing container or its equivalent. LumaSense
Technologies is not responsible for freight damage to instruments that are improperly packed.
Contact us to obtain an RMA number (if one has not already been assigned by Technical
Support). Clearly indicate the assigned RMA number on the shipping package exterior.
Send RMA Shipments to your nearest technical service center:
Santa Clara, CaliforniaFrankfurt, Germany
LumaSense Technologies, Inc.
3301 Leonard Court
Santa Clara, CA 95054 USA
Telephone: +1 408 727 1600
+1 800 631 0176