User Guides and Service Manuals User Guides and Service Manuals

Lexmark C792A2CG, C792X2YG, C 792e, C792X1CG, C792X2MG, C792A2MG, C792X1YG, C792A1YG, C792A1CG, 47B0000, C792A1MG, C792X1MG, C792X2CG, C792X2KG, C792A2KG, C792A2YG, C792A1KG, C792X1KG User Manual

348.04 Kb

C790 Series

Maintenance Guide

April 2011

www.lexmark.com

 

 

Contents

 

Maintaining the printer................................................................................

3

Cleaning the exterior of the printer..........................................................................................................

3

Cleaning the printhead lenses...................................................................................................................

3

Storing supplies.........................................................................................................................................

4

Checking the status of supplies.................................................................................................................

5

Checking the status of supplies from the printer control panel.........................................................................

5

Checking the status of supplies from a network computer................................................................................

5

Ordering supplies......................................................................................................................................

5

Ordering a print cartridge...................................................................................................................................

5

Ordering a fuser or a transfer module................................................................................................................

6

Ordering a waste toner bottle............................................................................................................................

6

Ordering staple cartridges...................................................................................................................................

6

Ordering a cleaning kit........................................................................................................................................

7

Replacing supplies.....................................................................................................................................

7

Replacing a print cartridge..................................................................................................................................

7

Replacing the waste toner bottle......................................................................................................................

10

Moving the printer..................................................................................................................................

11

Before moving the printer.................................................................................................................................

11

Moving the printer to another location............................................................................................................

12

Shipping the printer..........................................................................................................................................

12

Contents

2

Maintaining the printer

Periodically, certain tasks are required to maintain optimum print quality.

Cleaning the exterior of the printer

1 Make sure that the printer is turned off and unplugged from the wall outlet.

CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.

2 Remove paper from the standard exit bin. 3 Dampen a clean, lint-free cloth with water.

Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer.

4 Wipe only the outside of the printer, making sure to include the standard exit bin.

Warning—Potential Damage: Using a damp cloth to clean the interior may cause damage to your printer. 5 Make sure the paper support and standard exit bin are dry before beginning a new print job.

Cleaning the printhead lenses

Clean the printhead lenses when you encounter print quality problems. 1 Open the front door.

2 Remove all print cartridges.

Warning—Potential Damage: Do not touch the shiny area on the photoconductor drum. Doing so can damage the photoconductor.

Maintaining the printer

3

3 Locate the four printhead lenses.

4 Clean the lenses using compressed air.

Warning—Potential Damage: Do not touch the printhead lenses. 5 Reinstall the print cartridges.

6 Close the front door.

Storing supplies

Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.

Do not expose supplies to:

Direct sunlight

Temperatures above 35°C (95°F)

Maintaining the printer

4

High humidity above 80%

Salty air

Corrosive gases

Heavy dust

Checking the status of supplies

A message appears on the display when a replacement supply item is needed or when maintenance is required.

Checking the status of supplies from the printer control panel

From the home screen, touch Status/Supplies > View Supplies.

Checking the status of supplies from a network computer

Note: The computer must be connected to the same network as the printer.

1Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can:

View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu.

Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section.

2Click Device Status.

The Device Status page appears, displaying a summary of supply levels.

Ordering supplies

To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.

Note: All life estimates for printer supplies assume printing on letteror A4-size plain paper.

Ordering a print cartridge

When 88 [color] cartridge low or 88 [color] cartridge nearly low appears, order a new cartridge.

Estimated cartridge yield is based on the ISO/IEC 19798 standard. Extremely low print coverage (less than 1.25%) for extended periods of time may negatively affect actual yield and may cause cartridge parts to fail prior to exhaustion of toner.

Maintaining the printer

5

Recommended print cartridge and part number

Part name

Lexmark Return Program Cartridge

Regular cartridge

Cyan Print Cartridge

C792A1CG

C792A2CG

Cyan Extra High Yield Print Cartridge

C792X1CG

C792X2CG

 

 

 

Magenta Print Cartridge

C792A1MG

C792A2MG

Magenta Extra High Yield Print Cartridge

C792X1MG

C792X2MG

 

 

 

Yellow Print Cartridge

C792A1YG

C792A2YG

Yellow Extra High Yield Print Cartridge

C792X1YG

C792X2YG

 

 

 

Black Print Cartridge

C792A1KG

C792A2KG

Black Extra High Yield Print Cartridge

C792X1KG

C792X2KG

 

 

 

Ordering a fuser or a transfer module

When 80 Fuser Life Warning or 83 Transfer Module Life Warning appears, order a replacement fuser or a transfer module.

When 80 Replace Fuser or 83 Replace Transfer Module appears, install the new fuser or the new transfer module. For installation information, see the documentation that came with the part.

Part name

Part number

Fuser

40X7102 (100 volts)

 

40X7100 (115 volts)

 

40X7101 (230 volts)

 

 

Transfer Module

40X7103

 

 

Ordering a waste toner bottle

When 82 Waste toner bottle nearly full appears, order a replacement waste toner bottle. When 82 Replace waste toner bottle appears, replace the waste toner bottle.

Note: Waste toner bottle reuse is not recommended.

Part name

Part number

Waste toner bottle

C792X77G

 

 

Ordering staple cartridges

When Staples Low or Staples Empty appears, order the specified staple cartridge. For more information, see the illustrations inside the stapler door.

Part name

Part number

Staple Cartridges–3 pack

25A0013

(Since a pack contains 5,000 staples, a 3-pack contains 15,000 staples.)

 

 

 

Maintaining the printer

6

Ordering a cleaning kit

Use the wet and dry wipes from the cleaning kit to clean the touch screen.

Part name

Part number

Cleaning kit (wet and dry wipes)

40X0392

 

 

Replacing supplies

Replacing a print cartridge

1 Open the front door.

2 Lift the green handle and pull the print cartridge. Grasp the top handle and lift the cartridge out of the machine.

Maintaining the printer

7

3Place the old cartridge in the replacement cartridge shipping box, and then attach the return label to the box for shipping.

4 Unpack a new print cartridge.

Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs.

Maintaining the printer

8

5 Shake the new cartridge front-to-back and side-to-side to evenly distribute the toner.

6 Remove the red packing strip from the new cartridge.

7Insert the new cartridge into the printer, and then push the green handle back in place. Note: Make sure the cartridge is fully pushed in.

Maintaining the printer

9

8 Close the front door.

Replacing the waste toner bottle

Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not continue printing until the waste toner bottle is replaced.

1 Remove the replacement waste toner bottle from its shipping box, and then unpack it.

2 Open the printer front door, and then open tray 1.

3 Pull the green tabs sideways, and then grasp and pull the tabs with both hands to remove the waste toner bottle.

4 Place the waste toner bottle in the recycling bag.

Maintaining the printer

10

5 Place the bag into the shipping box you removed the replacement part from.

6 Peel the recycling label off, and place it on the shipping box.

7 Insert the new waste toner bottle into the printer.

8 Close tray 1, and then close the front door.

Moving the printer

Before moving the printer

CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely.

CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage:

Maintaining the printer

11

Turn the printer off using the power switch, and then unplug the power cord from the wall outlet.

Disconnect all cords and cables from the printer before moving it.

Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time.

Note: Use the handholds located on both sides of the printer to lift it off the optional drawer. Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty.

Moving the printer to another location

The printer and options can be safely moved to another location by following these precautions:

Any cart used to move the printer must have a surface able to support the full footprint of the printer. Any cart used to move the options must have a surface able to support the dimensions of the options.

Keep the printer in an upright position.

Avoid severe jarring movements.

Shipping the printer

When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.

Maintaining the printer

12