Hp SCANJET G4050 User Manual [it]

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Setup and Support Guide

English

Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Trademark credits

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Contents

1 Get started ............................................................................................................4

Step 1. Check the box contents .............................................................................4

Step 2. Install the software ....................................................................................5

Step 3. Connect the TMA cable .............................................................................5

Step 4. Connect the power supply .........................................................................6

Step 5. Connect the USB cable .............................................................................6

Step 6. Test the installation ...................................................................................8

2 How to use the scanner ......................................................................................9

Where to get additional information .......................................................................9

HP Photosmart Windows software ........................................................................9

HP Photosmart Macintosh software ....................................................................10

Front panel and accessories overview ................................................................. 10

Front-panel buttons ......................................................................................10

Transparent materials adapter (TMA) ...........................................................10

3 Scanner installation troubleshooting ..............................................................12

Uninstall and reinstall the software ......................................................................12

Check the cables .................................................................................................13

4 Regulatory information and product specifications .......................................14

Scanner specifications .........................................................................................14

Transparent materials adapter (TMA) specifications ...........................................15

Environmental specifications ...............................................................................15

Recycle and restricted material information .........................................................15

Disposal of Waste Equipment by Users in Private Households in the

European Union ...................................................................................................16

5 Product support .................................................................................................17

Accessibility .........................................................................................................17

HP Scanjet Web site ............................................................................................17

Getting assistance ...............................................................................................18

6 Hewlett-Packard limited warranty statement ..................................................19

English

Setup and Support Guide

Get started

Follow these steps to set up the scanner:

Step 1. Check the box contents

Unpack the scanner hardware. Be sure to remove any shipping tape.

1 HP Scanjet G4010 or G4050 scanner

4 Setup and Support Guide (this book)

5 Scanning software CDs

6 TMA templates (HP Scanjet G4050 only)

USB cable

Power supply

HP Scanjet G4000 series

Step 2. Install the software

Caution If you are installing the software onto a Windows computer, do not

connect the USB cable to the computer yet. Install the scanning software before connecting the USB cable. If you are installing the software into a Macintosh computer, you can connect the USB cable either before or after installing the software.

1. Insert the HP Photosmart CD that came with the scanner into the computer CD drive.

For Windows installations: Wait for the installation dialog box to display. If the installation dialog box does not display after a few moments, see Scanner installation troubleshooting on page 12.

For Macintosh installations: Double-click on the CD icon that appears on the desktop, and then double click on the HP Scanjet Scanner Install icon to start the installation.

2. Click Install software to install the scanning software. Follow the onscreen instructions to complete the scanning software installation.

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Step 3. Connect the TMA cable

➔

Connect the TMA cable from the lid to the scanner base.

Setup and Support Guide

Chapter 1

Step 4. Connect the power supply

The power supply has an attached cable that plugs into the back of the scanner.

The power supply also has an AC cable that is connected to the power supply on one end and plugged into a power outlet or surge protector on the other end.

1. Plug the AC cable into the back of the power supply.

2. Plug the other end of the AC cable into a power outlet or a surge protector.

Step 5. Connect the USB cable

Caution If you are installing in a Windows environment, be sure you install

the HP Photosmart software before connecting the scanner to your computer with the USB cable. See Step 2. Install the software on page 5. If you are installing in a Macintosh environment, you can connect the USB cable either before or after installing the software.

HP Scanjet G4000 series

Use the USB cable that came with the scanner to connect the scanner to the computer.

1. Connect the square end of the cable to the scanner.

2. Connect the rectangular end of the cable to the computer.

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Setup and Support Guide

Chapter 1

Step 6. Test the installation

1. Place a photo or document on the scanner glass as indicated by the reference mark on the scanner.

2. Press the Scan ( What are you scanning? dialog box appears. Follow the onscreen instructions to complete the scan. If you are scanning using Macintosh software, the HP Scan Pro application opens and a preview of the scan is displayed. When the preview is accepted, the scanned image is sent to the destination that has been selected in the scanner settings. If the What are you scanning? dialog box or the HP Scan Pro window does not appear, see Scanner installation troubleshooting on page 12.

) button. If you are scanning using Windows software, the

HP Scanjet G4000 series

How to use the scanner

This section presents an overview of the scanner and how to use it.

Where to get additional information

More information about the scanner and software can be found in the scanner Help file. If you have installed the HP Photosmart software that came with the scanner, double-click the HP Solution Center icon on your desktop, and then click Help and Support. Under the Documentation section, click Product Help.

To access an online version of the scanner user guide, click Start, point to Programs or All Programs, point to HP, Scanjet, G4000 series, and then click User Guide.

Macintosh users: For information about scanning procedures, open HP Device Manager, and then click on the question mark at the bottom of the dialog box.

HP Photosmart Windows software

When you install the HP Photosmart Windows software, two icons are added to your desktop. These icons open programs for scanning and editing your scans.

For information on how to use HP Solution Center and HP Photosmart software, see the scanner Help file. Double-click the HP Solution Center icon on your desktop, and then click Help and Support. Under the Documentation section, click Product

Help.

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To start a scan:

Double-click the HP Solution Center icon on the desktop, click the tab for the scanner, and then click the task you want to perform.

Note If the HP Solution Center icon is not available on the desktop, click

Start, point to Programs or All Programs, point to HP, and then click HP Solution Center.

Setup and Support Guide

HP Solution Center is the program that gets you started scanning pictures and documents. Use the HP Solution Center for all of the following:

● Perform scanning and copy functions

● Access help and troubleshooting information

● Access the HP Photosmart software to edit your scans

● Modify settings and preferences

HP Photosmart software is the program to use for manipulating, printing, archiving, and sharing your images after they have been scanned. You can get to the HP Photosmart software from the desktop icon or through HP Solution Center.

Chapter 2

HP Photosmart Macintosh software

When you install the HP scanning software on a Macintosh, two software programs are available in the Dock: HP Device Manager and HP Photosmart Studio. These programs are used for scanning and editing your scans.

HP Device Manager is the program that gets you started scanning pictures and documents. Use the Device Manager for all of the following:

● Perform scanning and copy functions

● Access help and troubleshooting information

● Access the HP Photosmart Studio to edit your scans

● Modify settings and preferences

HP Photosmart Studio is the program to use for manipulating, printing, archiving, and sharing your images after they have been scanned. You can open HP Photosmart Studio from the Dock, or from the HP Device Manager Applications menu.

Front panel and accessories overview

This section presents an overview of the scanner front panel and the transparent materials adapter (TMA).

Front-panel buttons

Icon Feature name Description

Scan button Scans pictures, graphics, documents, or objects.

Scan Film

button

Copy button Scans the item and sends it to the printer to make a

Scan to PDF

button

Note For more information on the default actions of these buttons in a

Macintosh environment, open HP Device Manager, and then click on the question mark at the bottom of the dialog box.

Scans transparent positives (such as 35 mm slides) and negatives. Scanning film requires that you use the transparent materials adapter (TMA) located on the underside of the scanner lid.

copy.

Scans one or more pages and saves them as a PDF file for sharing or storing.

Transparent materials adapter (TMA)

You can use the transparent materials adapter (TMA) to scan 35 mm slides or negatives. With the HP Scanjet G4050 TMA you can also scan medium- and largeformat film. For more information about the TMA, see the scanner user guide. For

HP Scanjet G4000 series

information about how to find the user guide, see Where to get additional information on page 9.

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Setup and Support Guide

Scanner installation troubleshooting

This section contains solutions for installation and setup problems.

Uninstall and reinstall the software

An incomplete software installation could cause the scanner not to be recognized or the software not to launch correctly. Try uninstalling and then reinstalling the HP Scanning software. To reinstall the HP Scanning software, you must have the HP Photosmart software CD.

Windows environment:

1. Click Start, click Settings, and then click Control Panel (in Windows XP, click Start, and then click Control Panel).

2. Click Add/Remove Programs (in Windows XP, this is called Add or Remove Programs) and then select HP Scanjet G4000 series.

3. Click Remove.

4. Click Add/Remove Programs (in Windows XP, this is called Add or Remove Programs) and then select the HP Photosmart software.

5. Click Remove.

6. Unplug the scanner USB cable from the computer.

7. Reinstall the software, using the HP Photosmart software CD that came with your scanner. When you insert the CD, an installation interface launches automatically. Choose the HP Photosmart software to install.

8. Reconnect the scanner USB cable after the software is installed. For more information see Step 5. Connect the USB cable on page 6.

Macintosh environment:

1. Go to Applications/Hewlett-Packard and open HP Uninstaller.

Note You must have administrative privileges in order to uninstall the

software.

2. When prompted, type your username and password. The HP Uninstaller window opens and displays the products that are available to be uninstalled.

3. Select the G4000 series product and click Next.

4. Follow the onscreen instructions to complete the uninstall process.

5. Reinstall the software, using the HP software CD that came with your scanner. After inserting the CD, click on the CD icon that appears on your desktop to begin the installation.

HP Scanjet G4000 series

Check the cables

Cable type Action

Power cable The power cable is connected between the scanner and a

power outlet.

● Ensure that the power cable is securely connected between the scanner and a live electrical outlet or surge protector.

● If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an outlet and turned on.

● Turn off the scanner power switch and turn off the computer. After 60 seconds, turn the scanner back on and then turn on the computer, in that order.

USB cable The USB cable is connected between the scanner and the

computer.

● Use the cable that was included with the scanner. Another USB cable might not be compatible with the scanner.

● Ensure that the USB cable is securely connected between the scanner and the computer.

● If the USB cable is connected to a USB port on the front of the computer, move it to a USB port on the back of the computer.

For additional USB troubleshooting information, see www.hp.com/support, select your country/region, and then use the search tool to find USB troubleshooting topics.

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TMA cable The TMA cable is connected between the TMA in the scanner

Setup and Support Guide

lid and the scanner base.

Ensure the cable is securely connected in the back of the scanner.

Regulatory information and product specifications

This section contains regulatory information and product specifications for the HP Scanjet G4000 series Photo Scanner and accessories.

Scanner specifications

Name Description

Scanner type Flatbed with transparent materials adapter (TMA)

Size G4010: 303 mm x 5088 mm x 98 mm (11.93 x 20.00 x 3.86

inches)

G4050: 303 mm x 5088 mm x 108 mm (11.93 x 20.00 x 4.25 inches)

Weight G4010: 4.4 kg (9.6 lbs)

G4050: 5.3 kg (11.6 lbs)

Scanning element Charged-coupled device

Interface USB 2.0 Hi-Speed

Hardware resolution

Selectable resolution

AC line voltage

Regulatory information

4800 x 9600 dpi hardware resolution

12 dpi to 999,999 enhanced dpi at 100 percent scaling

100-120 V 60 Hz – North America

200-240 V 50 Hz – Continental Europe, United Kingdom, Australia

100-240 V 50 Hz/60 Hz – Rest of the world

Regulatory model identification number: For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is FCLSD-0605. This regulatory number should not be confused with the product name (HP Scanjet G4010 or G4050) or product numbers (L1956A and L1957A).

Energy usage drops significantly while in ENERGY STAR® mode, which saves natural resources, and saves money without affecting the high performance of this product. This product qualifies for ENERGY STAR (MOU v. 1.0), which is a voluntary program established to encourage the development of energy-efficient office products.

HP Scanjet G4000 series

Name Description

ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency. For more information on ENERGY STAR guidelines, go to the following Web site: www.energystar.gov

Transparent materials adapter (TMA) specifications

Name Description

Media types G4010: Up to five 35 mm slides or six 35 mm negative

frames

G4050: Up to sixteen 35 mm slides, thirty 35 mm negative frames, up to two medium format film frames (120 roll film), or one large format film frame (220 roll film).

Power requirements 12 Volts/400 mA max

Power consumption and regulatory information

For power consumption data, information on power supplies, and regulatory information, see the regulatory_supplement.htm file on the HP Photosmart software CD.

Environmental specifications

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Name Description

Temperature Operating the scanner and TMA: 10° to 35°C (50° to

95°F)

Storage: -40° to 60°C (-40° to 140°F)

Relative humidity Operating the scanner and TMA: 15% to 80%

noncondensing 10° to 35°C (50° to 95°F)

Storage: up to 90% noncondensing at 0° to 60°C (32° to 140°F)

Recycle and restricted material information

Recycling

HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronics recycling centers throughout the world. HP conserves resources by reselling some of its most popular

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Chapter 4

products. For more information regarding recycling of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/

Product restricted material

This HP product contains the following material that might require special handling at end-of-life: Mercury in the scanner fluorescent lamp and transparent materials adapter (< 5 mg).

For recycling information, contact www.hp.com/go/recycle, your local authorities, or the Electronic Industries Alliance at www.eiae.org.

Disposal of Waste Equipment by Users in Private Households in the European Union

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.

HP Scanjet G4000 series

Product support

This section describes the options for product support.

Accessibility

The following accessibility options are available on this scanner:

Windows environment:

● To prevent buttons from being accidentally pushed, you can use the Button Disable Utility to disable the buttons. You can use the same utility to re-enable the buttons. For more information about the Button Disable Utility, see the scanner User Guide.

● The scanner User Guide is also available in a Help format that is readable by most screen readers. To find this file, double-click the HP Solution Center icon on your desktop, and then click Help and Support. Under the Documentation section, click Product Help.

Macintosh environment:

● To prevent buttons from being accidentally pushed, use the Button Disable Utility to disable the buttons. You can use the same utility to re-enable the buttons.

For more information about the Button Disable Utility, see the HP Scanjet Scanner Help.

● The HP Scanjet Scanner Help is available in a format that is readable by most screen readers. To find this file, open HP Device Manager, and then click on the question mark at the bottom of the dialog box.

Customers with disabilities can get help by visiting www.hp.com/hpinfo/community/accessibility/prodserv/ (English only).

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HP Scanjet Web site

Visit www.hp.com and select your country/language at the top of the page. On the country page, select scanners from the list of products. Use this site for a variety of information:

● Find solutions to technical issues.

● Learn tips for scanning more effectively and creatively.

● Update your HP drivers and software.

● Register your product.

● Subscribe to newsletters, driver and software updates, and support alerts.

● Purchase HP supplies and accessories.

Setup and Support Guide

Chapter 5

Getting assistance

In order to get the best from your HP product, please consult the following standard HP support offerings:

1. Please consult the product documentation that came with the product. – Review the troubleshooting section or electronic Help of this manual/CD.

– Review the electronic Help section within the software.

2. Visit the HP online support at www.hp.com/support or contact your point of purchase.

HP online support is available to all HP customers. It is the fastest source for upto-date product information and expert assistance, including the following features:

– Fast E-mail access to qualified online support specialists – Software and driver updates for your product – Valuable product and troubleshooting information for technical issues

– Proactive product updates, support alerts, and HP newsletters (available

when you register your product)

3. HP support by phone – Support options and fees vary by product, country and language.

– Fees and policies are subject to change without notice. Please check the

Web site www.hp.com/support for the latest information.

4. Post-warranty period After the limited warranty period, help is available online at www.hp.com/support.

Extending or upgrading your warranty If you would like to extend or upgrade the product’s warranty, please contact your point of purchase or check the HP Care Pack Services at www.hp.com/support.

6. If you already purchased an HP Care Pack Service, please check the support conditions in your contract.

HP Scanjet G4000 series

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