HP ScanJet G2410, ScanJet G2710 Owner Manual
HP Scanjet G2410/G2710
User Guide
Contents
1 How to use the scanner
Where to get additional information ...........................................................................................3
Accessibility ...............................................................................................................................3
Accessing the user guide with screen reader software .......................................................3
Button Disable Utility ............................................................................................................4
How to use the HP Photosmart software ...................................................................................4
Front panel and accessories overview ......................................................................................4
Front-panel buttons .............................................................................................................5
Transparent materials adapter (TMA) ..................................................................................5
Scanning overview ....................................................................................................................5
Scan from the scanner front-panel buttons .........................................................................5
Scan from the HP Solution Center ......................................................................................5
Scan from other software programs ....................................................................................6
Preview a scanned image ...................................................................................................6
Change scan settings ................................................................................................................6
Scan pictures and documents ...................................................................................................6
Select original type — document or picture .........................................................................7
Scan pictures .......................................................................................................................7
Scan multiple pictures with one scan ..................................................................................7
Scan documents ..................................................................................................................8
Scan to a PDF file ................................................................................................................8
E-mail a document or picture ...............................................................................................9
Make copies ...............................................................................................................................9
Scan film ..................................................................................................................................10
Scan positives (such as 35 mm slides) or negatives .........................................................10
Tips for scanning transparent items ..................................................................................12
2 Care and maintenance
Clean the scanner glass ..........................................................................................................13
Clean the transparent materials adapter (TMA) — HP Scanjet G2710 Photo Scanner ..........13
Order maintenance and scanner supplies ...............................................................................14
3 Troubleshooting
Scanner initialization or hardware problems ............................................................................15
Reset the scanner .............................................................................................................15
Test the scanner hardware ................................................................................................15
Scanner has stopped working properly .............................................................................16
Additional troubleshooting information ..............................................................................16
1
Scanner operation problems ...................................................................................................16
Scanner will not turn on .....................................................................................................17
Scanner does not scan right away ....................................................................................17
Buttons appear not to work ................................................................................................17
Issues with scanning documents or text (OCR) ................................................................18
Scanned image is fuzzy .....................................................................................................18
Scanner is scanning items very slowly ..............................................................................18
Scanner glass needs to be cleaned ..................................................................................18
Slides, negatives, and TMA issues ..........................................................................................19
The image cannot be enlarged ..........................................................................................19
Incorrect colors print, or the image is too light or dark .......................................................19
Dots or streaks appear in the scanned image ...................................................................19
The scanned images are dark ...........................................................................................19
The TMA does not work at all ............................................................................................19
No light or only dim light is visible in the TMA after selecting slides or negatives in the
Scan dialog box .................................................................................................................20
Scanner installation troubleshooting ........................................................................................20
Uninstall and reinstall the software ....................................................................................20
Check the cables ...............................................................................................................21
4 Regulatory information and product specifications
Scanner specifications .............................................................................................................22
Transparent materials adapter (TMA) specifications ...............................................................23
Environmental specifications ...................................................................................................23
Recycle and restricted material information ............................................................................23
Recycling ...........................................................................................................................23
Product restricted material .................................................................................................23
Disposal of Waste Equipment by Users in Private Households in the European Union .........24
5 Product support
Accessibility .............................................................................................................................25
HP Scanjet Web site ................................................................................................................25
Getting assistance ...................................................................................................................26
Index..............................................................................................................................................29
2
1 How to use the scanner
This manual describes how to use the HP Scanjet G2410 Flatbed Scanner and the HP
Scanjet G2710 Photo Scanner.
This section presents an overview of the scanner and how to use it.
•
Where to get additional information
Accessibility
•
How to use the HP Photosmart software
•
Front panel and accessories overview
•
Scanning overview
•
Change scan settings
•
Scan pictures and documents
•
Make copies
•
Scan film
•
Where to get additional information
To access an online version of the scanner user guide, click Start, point to Programs
or All Programs, point to HP, Scanjet, G2410or G2710, and then click User Guide.
You can get additional information about using this product from the HP Solution Center.
If you have installed the HP Photosmart software that came with the scanner, doubleclick the HP Solution Center icon on your desktop, and then click Help. Under the
Documentation section, click Product Help.
Accessibility
This section describes the accessibility options available with this scanner.
•
Accessing the user guide with screen reader software
Button Disable Utility
•
Accessing the user guide with screen reader software
There is an online Help version of this User Guide on the software CD. This format can
be used with most screen reader software programs. To find this guide on the CD, do the
following:
1. Insert the HP CD that came with the scanner into the computer CD drive.
Wait for the installation dialog box to display.
NOTE: If the installation dialog box does not display, double-click the
scanner.htm file on the root of the installation CD.
2. Click View or print guides.
A list of languages is displayed.
How to use the scanner 3
Chapter 1
3. Click the language that you want.
A list of guides is displayed.
4. Click Onscreen User Guide.
Button Disable Utility
To prevent buttons from being accidentally pushed, you can use the Button Disable Utility
to disable the buttons. You can use the same utility to re-enable the buttons.
To use the Button Disable Utility, complete the following steps:
1. On your hard drive, navigate to C:\Program Files\Common Files\Hewlett-Packard
\Scanjet\G4000\.
2. Double-click hpbdu.exe.
The HP Button Disable Utility dialog box is displayed.
3. Select the scanner, and then click Enable Buttons or Disable Buttons.
How to use the HP Photosmart software
When you install the HP Photosmart software, two icons are added to your desktop.
These icons open programs for scanning and editing your scans.
HP Solution Center is the program that gets you started scanning
pictures and documents. Use the HP Solution Center for all of the
following:
Perform scanning and copy functions
•
Access help and troubleshooting information
•
Access the HP Photosmart software to edit your scans
•
Modify settings and preferences
•
The HP Photosmart software is the program to use for manipulating,
printing, archiving, and sharing your images after they have been
scanned. You can get to the HP Photosmart software from the desktop
icon or through HP Solution Center.
To start a scan:
Double-click the HP Solution Center icon on the desktop, click the icon for your device,
and then click the task you want to perform.
NOTE: If the HP Solution Center icon is not available on the desktop, click Start,
point to Programs or All Programs, point to HP, and then click HP Solution
Center.
Front panel and accessories overview
This section presents an overview of the scanner front panel and the transparent
materials adapter (TMA).
•
Front-panel buttons
Transparent materials adapter (TMA)
•
4 How to use the scanner
Front-panel buttons
Icon Feature name Description
Scan button Scans pictures, graphics, documents, or objects.
Copy button Scans the item and sends it to the printer to make a copy.
Scan to PDF
button (G2710
model only)
Scans one or more pages and saves them as a PDF file for
sharing or storing.
Transparent materials adapter (TMA)
NOTE: This section applies to the HP Scanjet G2710 Scanner only.
You can use the transparent materials adapter (TMA) to scan 35 mm slides or negatives.
For more information about the TMA, see
Scanning overview
Start scanning in one of these ways:
Scan from the scanner front-panel buttons
•
Scan from the HP Solution Center
•
Scan from other software programs
•
Preview a scanned image
•
Scan from the scanner front-panel buttons
Use the front-panel buttons on the scanner for basic scanning functions, such as scanning
pictures and documents. Instructions for using the front-panel buttons are located in this
manual.
For more information about how to use the front-panel buttons, see the following topics:
•
Front panel and accessories overview
Scan film
•
Scan pictures and documents
•
Make copies
•
Scan film.
Scan from the HP Solution Center
Scan from the HP Solution Center when you want more control during the scanning
process, such as when you want to preview the image before the final scan, use more
advanced features, or change scan settings.
Scanning overview 5
Chapter 1
To start the HP Solution Center:
1. Do one of the following:
a. On the Windows desktop, double-click the HP Solution Center icon.
b. On the taskbar, click Start, point to Programs or All Programs, point to HP, and
then click HP Solution Center.
2. If you have installed more than one HP device, click the icon for your device. The
HP Solution Center shows only the functions, settings, and support options that are
appropriate for the selected HP device.
Scan from other software programs
You can scan an image directly into one of your software programs if the program is
TWAIN compliant. Generally, the program is compliant if it has a menu option such as
Acquire, Scan, or Import New Object. If you are unsure whether the program is
compliant or what the option is, see the documentation for that program.
Preview a scanned image
If you want to preview the scanned image, either begin the scan from the HP Solution
Center, or click Show Preview in the What are you scanning? dialog box.
To change the button settings for the scanner so that the software always prompts you
with a preview of the picture or document, see the Change scan settings section.
Change scan settings
You can change many scan settings from the HP Solution Center, including:
• Button settings for the scanner front panel
• Settings for the HP Solution Center scan buttons
• Scan preferences, such as automatic exposure
To view or change the scan settings, open the HP Solution Center and select the device.
Click Settings, point to Scan Settings, and then select the type of settings you want to
view or change. To get help with settings, click Help.
Scan pictures and documents
Use the Scan button to scan pictures or documents quickly.
•
Select original type — document or picture
Scan pictures
•
Scan multiple pictures with one scan
•
Scan documents
•
Scan to a PDF file
•
E-mail a document or picture
•
6 How to use the scanner
Select original type — document or picture
You have two choices for original type: Document or Picture. The scanner optimizes
settings based on your choice. Use the following guidelines to determine the best original
type for your needs.
If your original consists of Select this original type
Text, or both text and graphics Document
A printed photograph or graphic Picture
Scan pictures
Use the Scan button ( ) to scan photos and graphics.
For scanning slides or negatives, see
NOTE: If you want to preview scans before they are sent to their destination,
select Show Preview in the What are you scanning? dialog box. Also see
a scanned image.
1. Place the original face down on the scanner glass, as indicated by the reference
marks, and then close the lid.
2.
Press the Scan button (
The What are you scanning? dialog box appears.
3. Under the What are you scanning? heading, click Picture.
4. Select Scan originals from glass.
5. Click Scan.
6. When the scan is finished, place an item on the scanner glass and then click Scan
to scan another picture, or click Done. The software saves the scan to a subfolder in
the My Scans folder. The subfolder is named for the current year and month. The
scanned image is also sent to the HP Photosmart software by default.
Scan film.
).
Preview
NOTE: If Show Preview was selected, you must click the Accept button in the
preview screen to initiate the scan. When prompted, click Yes to scan additional
pictures, or click No to send the scanned image(s) to the specified location.
TIP: The HP Scanning software can automatically correct your pictures or restore
faded colors in old pictures. To turn picture correction on or off, select Auto Correct
Photos from the Basic menu of the HP Scanning software, and then choose the
options you want. To use this feature, Show Preview must be selected.
Scan multiple pictures with one scan
You can scan multiple pictures at the same time from the scanner glass.
Arrange the pictures that you want to scan on the HP scanning device glass. For the best
results, leave at least 0.25 inches (6 mm) of space between the edges of the pictures.
Then follow the steps for scanning a picture. For more information, see
For more information, go to the Index tab in the onscreen Help. Type multiple in the
keyword field and click multiple items, scan in the list.
Scan pictures.
Scan pictures and documents 7
Loading...