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Contents
1 Scanner setup
Check the box contents..............................................................................................................2
Install the software......................................................................................................................2
Set up the hardware...................................................................................................................3
Test the installation.....................................................................................................................5
Unpack the scanner hardware. Be sure to remove any shipping tape.
NOTE: The contents of the box, including the number of scanning software CDs,
can vary by country/region.
1
2
4
3
1HP Scanjet Enterprise 9000 scanner
2Output tray
3Power supply and power cable
4USB cable
5Getting Started Guide (this book)
6Paper-path cleaning cloth
7Scanning software CDs
Install the software
CAUTION: Do not connect the USB cable until you are prompted during the software
installation.
6
7
5
2HP Scanjet Enterprise 9000 Scanner
1. Decide what software to install.
•If you will be using the scanner with document-management and scanning
software that you already own, you only need to install the HP Scanjet Drivers
and Tools.
•If you do not already have document-management and scanning software, you
can use the software that is shipped with the scanner. Read the onscreen
descriptions of the software during the installation to decide what software to
install. (The software and the number of CDs that are shipped with the scanner
might vary by country/region.)
2. Insert the HP Scanning Software CD into the computer CD drive. Wait for the
installation dialog box to appear.
3. Click Install Software, and then follow the instructions on the screen.
Set up the hardware
Complete the following tasks in order to set up the scanner hardware and prepare it for
use.
Connect the power supply
The green LED on the power supply case is on when the power supply is functioning
correctly.
1. Connect the power supply to the power supply cable, and then plug the power supply
cable into a power outlet or a surge protector.
2. Check that the green LED on the power supply case is on.
•If the green LED is not on, ensure that power is available to the power outlet or
surge protector that the power supply cable is plugged into.
•If power is available to the power outlet or surge protector but the green LED is
still not on, the power supply might be defective. Contact HP Support for
assistance.
English
Set up the hardware3
Chapter 1
3. If the green LED is on, plug the power supply into the back of the scanner (1), and
then press the Power switch on the back of the scanner to the on position (2).
1
Connect the USB cable
CAUTION: Be sure you install the HP scanning software before connecting the
scanner to your computer with the USB cable. See “Install the software” on page 2.
Use the USB cable that came with the scanner to connect the scanner to the computer.
Connect the square end of the cable to the scanner and the rectangular end of the cable
to the computer.
NOTE: HP recommends using a USB port on the back of the computer for a more
reliable connection to the scanner.
2
4HP Scanjet Enterprise 9000 Scanner
Prepare the scanner for use
1. Attach the output tray by sliding the back of the tray into the slot under the front of the
scanner.
Ensure that the output tray does not extend beyond the surface on which the scanner
sits.
2
English
1
3
2. Extend the document feeder.
3. Extend the output tray by sliding out the paper guide and lifting the flap.
Test the installation
CAUTION: Before placing an item in the document feeder, make sure that the item
does not contain wet glue, correction fluid, or other substances that can be transferred
to the interior of the scanner.
Make sure there are no curls, wrinkles, staples, paper clips, or any other attached
material. Sheets should not be stuck together.
To test a standard installation, follow these steps.
1. Place a single page face down in the document feeder.
TIP: Place A3 pages with the short edge down, as shown. You can place A4 and
smaller pages with either the long edge (landscape) or short edge (portrait) down.
Test the installation5
Chapter 1
2. Adjust the paper guides in the document feeder so they touch both sides of the page.
Ensure that the page is straight and the guides are against the edges of the page.
3. Adjust the output tray extender to the size and orientation of the page you are loading
and lift the flap.
4. Fold out the paper guides in the output tray.
5. Load the predefined scan profiles.
a. Start the HP Scanner Tools Utility by doing one of the following:
•Press the Tools (
) button on the scanner front panel.
•Click Start, point to Programs or All Programs, point to HP, point to 9000,
and then click Scanner Tools Utility.
b. Click the Profiles tab.
c. Highlight a profile in the HP scan software profiles, HP copy profiles, or Other
application profiles list box, and then click Add.
TIP: When you highlight a profile, its description appears in the Profile
details list box so that you can verify the profile is the one you want.
d. Continue adding profiles as needed.
e. When you are done, click Apply to update the list on the scanner front panel. To
close the HP Scanner Tools Utility, click OK.
6HP Scanjet Enterprise 9000 Scanner
6. Start the scan.
•If you have installed the HP Smart Document Scan Software, press the ScanSimplex (
) or Scan Duplex ( ) button. The page will feed through the scanner.
A scan of the page will appear on your computer screen. If a scan does not appear
on your computer screen, see “Installation troubleshooting” on page 19.
•If you do not have HP Smart Document Scan Software installed, scan from the
software application you intend to use for scanning. If the scan processes as
normal for this application, then the software installation is successful. If it does
not process normally, consult the software help for your application.
7. Install any additional software that you want to use.
TIP: To test a drivers-only installation, press the Tools ( ) button to open the
Scanner Tools Utility. This indicates that the ISIS driver was installed successfully.
English
Test the installation7
2Use the scanner
Scanner overview
This chapter covers what you need to know to scan and copy using your scanner.
3
2
1
1 Front panel
2 Power Save button
3 Document feeder
4 Latch to open scanner
5 USB input
6 Power supply input
7 Power switch
Scanner front panel buttons
Use the buttons on the scanner front panel to start a scan and to configure some scanner
settings.
4
576
1
567
8HP Scanjet Enterprise 9000 Scanner
2
3
4
IconButton nameDescription
1LCD
2Scan SimplexStarts a one-sided scan or copy.
3Scan DuplexStarts a two-sided scan or copy.
4OK/SelectAllows you to scroll the list of scan profiles, view
5BackReturns you to the list of profiles when you are
6CancelCancels a scan or copy in progress.
7ToolsOpens the HP Scanner Tools Utility where you
Displays available scan profiles and status
•
and error messages.
Displays the number of copies you
•
specified for copying.
their details, and specify the number of
copies.
•
Press and to scroll through profiles
or specify number of copies.
Press OK to view scan profile details,
•
return to the list of profiles when viewing
scan profile details, and to specify the
number of copies for a copy profile.
viewing profile details or specifying number of
copies for a copy profile. Pressing
specifying number of copies cancels your
selection.
can perform the following tasks:
Configure the list of profiles on the scanner
•
front panel
Create scan profiles that use third-party
•
scanning software
View information about scanner settings,
•
status, and maintenance
when
English
NOTE: For information about status and error messages, see the troubleshooting
information in the scanner User Guide.
Scanner overview9
Chapter 2
Scanner software
The scanner has the following software that allows you to scan and to create and manage
profiles.
For more information about these software applications, see their online help.
Load originals
For helpful information on loading your documents properly, refer to the following topics.
Document loading tips
•The maximum capacity of the document feeder and output tray varies by paper size
and weight. For 75 g/m
paper), the maximum capacity is 150 sheets. For heavier paper, the maximum
capacity is less. For card stock, the maximum capacity of the document feeder is 10
cards.
•Many documents scan faster if the longer edge is inserted first into the document
feeder. However, you should avoid feeding a document with a leading edge that has
been folded or frayed. The page loading selection for the profile you select must match
whichever edge you are feeding first.
•Be sure that your documents are within these guidelines:
The HP Smart Document Scan Software allows you to create scan
profiles and guides you through the scanning process. To open the
software, double-click the HP Smart Document Scan Software icon on
the desktop.
HP Scanner Tools Utility allows you to configure the list of scan profiles
on the scanner front panel, to create scan profiles that use third-party
scanning software, and to find information about scanner settings, status,
and maintenance. To open the software, double-click the HP Scanner
Tools Utility icon on the desktop.
2
paper (the standard weight for most printer and photocopier
WidthLengthWeight (or
Standard stock (single page)52-300 mm74-864 mm60-120 g/m
Standard stock (multiple pages)52-300 mm74-432 mm42-120 g/m
Card stock52-74 mm74-105 mm253-326 g/m
Polyvinyl chloride or Polyvinyl
chloride acetate (for ID cards
•In the scanning software, always specify the following items:
◦Set the page size to match the width and length of the paper that you are scanning.
◦Select a profile whose page loading selection matches the edge you are feeding
first.
10HP Scanjet Enterprise 9000 Scanner
thickness)
2
2
2
52-88 mm86-125 mm1.2 mm or less
•Scanning the following types of documents might result in paper jams or damage to
the documents.
Wrinkled or creased
documents
Torn documentsDocuments with paper
Carbon paperCoated paper
Extremely thin,
translucent paper
PhotosOverhead
Papers that are stuck
together
Curled documents
clips or staples
Paper with adhesive
notes or flags attached
transparencies
Paper with wet
substances such as glue
or correction fluid
•Smooth out any folds or curls in your documents before placing them into the feeder.
If the leading edge of a document is curled or folded, it may cause a paper jam.
•When loading paper that is smaller than 74 mm in one dimension (such as business
cards), place the pages with the long side parallel to the paper guides.
•To scan fragile documents (such as photos or documents on wrinkled or very
lightweight paper), place the document in a clear, heavyweight document sleeve no
wider than 300 mm before loading them into the document feeder.
English
TIP: If you do not have an appropriately-sized document sleeve, consider using
a sleeve intended for use in a ring binder. Trim the ring-side edge so the sleeve
is no more than 300 mm wide.
•Make sure that the hatch on the document feeder is securely latched. To properly
close the hatch, press until you hear a click.
•Adjust the paper guides to the width of the documents. Make sure that the paper
guides touch the edges of the original. If there is any clearance between the paper
guides and the edges of the documents, the scanned image might be skewed.
•When placing a stack of documents into the feeder, gently set the stack in the
document feeder. Do not drop the stack into the feeder and do not tap the top edge
of the stack after you have placed the stack in the document feeder.
Load originals11
Chapter 2
•To prevent skewing, always load stacks of documents of the same dimensions.
However, if you must load stacks of mixed document sizes, center all documents in
the stack by width before inserting them in the document feeder.
•Clean the scanning rollers if the rollers are visibly dirty or after scanning a document
that has pencil writing on it.
Load documents
1. Pull up the document feeder extension and adjust the output tray to the size and
leading edge orientation (
not extend beyond the surface on which the scanner sits.
or ) of the document. Ensure that the output tray does
2. Adjust the paper guides to the width of the documents, based upon the orientation
you are loading the document (
12HP Scanjet Enterprise 9000 Scanner
or ). To adjust the paper guides outward, pull down
on the gray slider of the paper guide. Take care not to overtighten the guides, which
can restrict paper feeding.
When scanning small originals such as checks, it is especially important that the
paper guides fit snugly against the edges of the original.
3. Fan the stack of document pages to ensure that the pages do not stick together. Fan
the edge that will be pointing into the feeder in one direction, and then fan that same
edge in the opposite direction.
English
Load originals13
Chapter 2
4. Align the edges of the documents by tapping the bottom of the stack against the table
top. Rotate the stack 90 degrees and repeat.
5. Gently set the stack in the document feeder. Load the pages face down with the top
of the pages pointing into the feeder.
NOTE: For best results, do not drop the stack into the feeder and do not tap the
top edge of the stack after you have placed it in the document feeder.
1
2
3
14HP Scanjet Enterprise 9000 Scanner
1If the document's longest edge is greater than 300 mm, load the document
2 and 3If the document's longest edge is less than 300 mm, load the document either
TIP: Many documents scan faster if the longer edge is inserted first into the
document feeder. However, you should avoid feeding a document with a leading
edge that has been folded or frayed. When you begin scanning, select a profile
whose page loading selection matches the edge you are feeding first to ensure
that the scan reflects the orientation of the original document.
short edge first.
long edge first (2) or short-edge first (3).
6. Verify that the paper guides are aligned with the edges of the stack.
Load cards
To load cards into the document feeder, follow these steps:
1. Place the stack of cards face down with the long dimension parallel to the paper
English
guides.
2. Adjust the paper guides to center the original. Make sure the paper guides touch the
edges of the original.
Scan and copy
This section provides methods and tips for scanning and copying.
Scan and copy15
Chapter 2
Tips on scanning and copying
•If the scanner LCD does not display any scan or copy profiles, open the HP Scanner
Tools Utility to load the profiles onto the scanner.
•To reduce paper jams, use scan settings that specify the actual dimensions of the
pages that you are scanning.
•You can create scan profiles that use third-party scanning software. For more
information, see the HP Scanning Tools Utility Help.
Scan from the scanner buttons
To scan using the scanner buttons, follow these steps:
1. Load the originals.
2.
Use
3.
If you selected a copy profile, press OK, use
copies you want, and then press OK.
4. Press either Scan Simplex ( ) for one-sided scans or Scan Duplex ( ) for two-sided
scans.
and to select the scan or copy profile you want.
TIP: If you selected a scan profile, pressing OK displays the scan profile's file
type, color mode, and resolution. To return to the profiles list, press
Scan from HP Smart Document Scan Software
1. Click Start, point to Programs or All Programs, point to HP, point to HP Smart
Document Scan, and then click HP Smart Document Scan Software.
2. Select a profile, and then click Scan.
and to specify the number of
.
TIP: A description of the selected profile is displayed below the list.
3. Follow the onscreen instructions to complete the scan.
For more information, see the HP Smart Document Scan Software Help.
Scan from ISIS- or TWAIN-compliant scanning software
You can scan an image or document directly into a software program if the program is
ISIS or TWAIN compliant. Generally, the program is compliant if it has a menu option
such as Acquire, Scan, Import New Object, or Insert. If you are unsure whether the
program is compliant or what the option is, see the documentation for that program.
1. Start the scanning software, and then select the ISIS or TWAIN data source.
2. Select the settings that are appropriate for the documents that you are scanning.
3. Carry out the appropriate actions to complete the scan.
For more information, see the online help for the scanning software.
16HP Scanjet Enterprise 9000 Scanner
3Where to get additional
information
Several sources of information describe using the scanner and the scanning software.
User Guide
The scanner User Guide is the primary source for scanner information. It provides
information about using, maintaining, and troubleshooting the scanner.
To open the User Guide, click Start, point to Programs or All Programs, point to HP,
point to Scanjet, point to 9000, and then click User Guide.
To open the User Guide in another language, follow these steps:
1. Insert the HP software CD that came with the scanner into the computer CD drive.
Wait for the installation dialog box to appear.
2. Click View or print guides.
A list of languages is displayed.
3. Click the language that you want.
HP Smart Document Scan Software Help
The HP Smart Document Scan Software Help explains how to use HP Smart Document
Scan Software features such as creating and editing profiles.
To open HP Smart Document Scan Software Help, double-click the HP Smart Document
Scan Software icon on the computer desktop, and then click Help on the menu bar.
English
HP Scanner Tools Utility Help
The HP Scanner Tools Utility Help explains the scanner settings, information about
scanner status and maintenance, and how to assign profiles to the control panel profile
list.
To open HP Scanner Tools Utility Help, press the Tools (
panel, and then click Help in the HP Scanner Tools Utility dialog box.
Technical Resources
See www.hp.com/support for updated information about the scanner.
) button on the scanner front
Where to get additional information17
4Product care and support
This section describes the options for product support.
Scanner errors
For help responding to an error, see the appropriate topics below.
ErrorDescription
USB Error1. Check the USB connection between the scanner and the
Paper JamA document feeder paper jam has been detected. Open the hatch
Hatch OpenThe hatch on the document feeder is open or not securely latched.
Motor FailurePress the Power switch to the off position. Wait 30 seconds, and
Lamp ErrorPress the Power switch to the off position. Wait 30 seconds, and
Paper ErrorThe document feeder cannot pick up the paper or the paper is
computer.
2. Use the Windows Device Manager tool to verify that the
computer recognizes the scanner.
Windows 2000/XP/XP, 64 bit: The Windows Device
•
Manager tool is available on the Hardware tab of the
Systems tool in the Control Panel.
Vista/Vista, 64 bit: If you have the categorized Control
•
Panel view, select Control Panel, select Hardware andSound, and then select Device Manager. If you have the
Classic view, select Control Panel, then select Device
Manager.
3. If the computer does not recognize the scanner, uninstall and
then reinstall the scanner software.
4. If the problem persists, see
and clear the jam.
Please close the hatch by pressing until you hear a click, and then
rescan.
then press the Power switch to the on position. If the message is
still displayed, see
then press the Power switch to the on position. If the message is
still displayed, see
jammed. Follow these steps to resolve the error:
1. Remove the paper from the document feeder.
2. Sort through the stack to make sure the sheets are not stuck
together.
3. Make sure the paper meets the size and weight specifications,
as specified in the scanner User Guide.
4. Replace the stack of originals and try again.
www.hp.com/support.
www.hp.com/support.
www.hp.com/support.
18HP Scanjet Enterprise 9000 Scanner
(continued)
ErrorDescription
Hardware ErrorTwo conditions could generate this error.
A hardware failure occurred. Press the Power switch to the off
•
position. Wait 30 seconds, and then press the Power switch to
the on position. If the message is still displayed, see
www.hp.com/support.
The scanner requires routine maintenance. View the
•
maintenance message on your computer screen.
Maintenance, troubleshooting, and support
Occasional cleaning of the scanner helps ensure higher-quality scans. The amount of
care necessary depends upon several factors, including the amount of use and the
environment. You should perform routine cleaning as necessary.
Routine cleaning and maintenance should include cleaning the scanner glass and the
feed rollers. You can use the HP Scanner Tools Utility to help keep track of regular
maintenance tasks.
For in-depth instructions about maintaining the scanner, see the scanner User Guide.
CAUTION: Avoid placing items that have sharp edges, paper clips, staples, wet
glue, correction fluid, or other substances in the scanner. Document pages should
not be curled, wrinkled, or stuck together.
See also
“Scanner software” on page 10
Installation troubleshooting
If the scanner does not work after installation, you might see a message on the computer
screen that is similar to one of the following:
•The scanner could not be initialized.
•The scanner could not be found.
•An internal error has occurred.
•The computer cannot communicate with the scanner.
To fix the problem, check the scanner cables and software as described here.
English
NOTE: For information on how to solve problems with using the scanner, see the
troubleshooting information in the scanner User Guide.
Check that the scanner has power
A green LED on the power supply case is on when the power supply is functioning
correctly.
Installation troubleshooting19
Chapter 4
The power cable is connected between the scanner and a power outlet.
1. Check that the green LED on the power supply case is on.
2. If the green LED is not on, ensure that power is available to the power outlet or surge
protector that the power supply cable is plugged into.
3. Check that the Power switch is in the on position.
4. If power is available to the power outlet or surge protector but the green LED is still
not on, the power supply might be defective. See
assistance.
If the problem persists after verifying the above items, try the following:
1. Press the Power switch to the off position, and then disconnect the power cable from
the scanner.
2. Wait 30 seconds.
3. Reconnect the power cable to the scanner, and then press the Power switch to the
on position.
The power supply also has an AC cable that is connected to the power supply on one
end and plugged into a power outlet or surge protector on the other end.
Check the USB connection
Check the physical connection to the scanner.
•Use the cable that was included with the scanner. Another USB cable might not be
compatible with the scanner.
•Ensure that the USB cable is securely connected between the scanner and the
computer. The trident icon on the USB cable faces up when the cable is properly
connected to the scanner.
If the problem persists after verifying the above items, try the following:
1. Do one of the following tasks depending on how the scanner is connected to the
computer:
•If the USB cable is connected to a USB hub or a docking station for a laptop,
disconnect the USB cable from the USB hub or the docking station, and then
connect the USB cable to a USB port on the back of the computer.
•If the USB cable is directly connected to the computer, plug it into another USB
port on the back of the computer.
•Remove all other USB devices from the computer except for the keyboard and
the mouse.
2. Press the Power switch to the off position, wait 30 seconds, and then press the
Power switch to the on position.
3. Restart the computer.
4. After the computer has restarted, try using the scanner.
•If the scanner works, reconnect any additional USB devices one at a time; try the
scanner after connecting each additional device. Disconnect any USB devices
that prevent the scanner from working.
•If the scanner does not work, uninstall and then reinstall the HP Scanjet drivers
and utilities.
www.hp.com/support for
20HP Scanjet Enterprise 9000 Scanner
Uninstall and then reinstall the HP Scanjet drivers and utilities
If checking the scanner cable connections did not solve the problem, the problem might
have occurred because of an incomplete installation. Try uninstalling and then reinstalling
the HP scanning drivers and utilities.
1. Press the Power switch to the off position, and then disconnect the USB cable and
power cable from the scanner.
2. Use the Add/Remove tool (in Windows Vista, the Programs and Features tool) from
the Control Panel to uninstall the following items:
•ISIS/TWAIN software
•HP Scanjet Enterprise 9000 Utilities
3. Restart the computer.
4. Use the HP Scanning Software CD that came with the scanner to reinstall the HP
Scanjet Drivers and Tools.
5. Reconnect the USB cable and power cable to the scanner, and then press the
Power switch to the on position.
Getting assistance
In order to get the best from your HP product, please consult the following standard HP
support offerings:
1. Review the troubleshooting information in this Getting Started Guide, and review the
scanner User Guide
2. See HP online support at
HP online support is available to all HP customers. It is the fastest source for up-todate product information and expert assistance, including the following features:
•Online chat and E-mail access to qualified support specialists
•Software, firmware, and driver updates for your product
•Valuable product and troubleshooting information for technical issues
•Proactive product updates, support alerts, and HP newsletters (available when
you register your product)
3. HP support by phone
•Support options and fees vary by product, country/region and language.
•Fees and policies are subject to change without notice. See
support for the latest information.
4. Post-warranty period
After the limited warranty period, help is available online at
5. Extending or upgrading your warranty
If you would like to extend or upgrade the product’s warranty, please contact your
point of purchase or check the HP Care Pack offers at
6. If you already purchased an HP Care Pack Service, please check the support
conditions in your contract.
www.hp.com/support or contact your point of purchase.
www.hp.com/support.
English
www.hp.com/
www.hp.com/support.
Getting assistance21
5Specifications and warranty
This section contains regulatory information and product specifications for your scanner.
Scanner specifications
NameDescription
Scanner typeDuplex sheet-feed scanner
SizeWidth: 470 mm, Depth: 365 mm, Height: 298 mm
Weight16.6 kg
Scanning elementCharge-coupled device (CCD)
InterfaceUSB 2.0 high speed (compatible with USB 1.1)
Optical resolution600 x 600 dpi hardware
AC power
Power consumption For power consumption information, see the regulatory_supplement.pdf
System
requirements
AC input for power supply: 100V–240V~, 50/60Hz, 2600mA
•
DC output for power supply: 32 Vdc, 5625mA, 180W
•
file on the HP Scanning Software CD.
To view minimum and recommended system requirements, go to
www.hp.com, select your country/region, search on your scanner model,
and then search on datasheet.
Document feeder specifications
NameDescription
Paper tray capacity150 sheets of 75 g/m
Minimum paper size 74 x 52 mm
Maximum paper size 300 x 864 mm
Minimum paper
weight
Maximum paper
weight
42 g/m
120 g/m
2
2
Environmental specifications
NameDescription
TemperatureOperating the scanner: 10° to 35° C
Storage: -40° to 65° C
22HP Scanjet Enterprise 9000 Scanner
2
(continued)
NameDescription
Relative humidityOperating the scanner: 10% to 80% noncondensing 10° to 35° C
Storage: up to 90% at 0° to 65° C
NOTE: In the presence of high electromagnetic fields, it is possible the output from
the HP scanner may be slightly distorted.
NOTE: HP is committed to providing our customers with information about the
chemical substances in our products as needed to comply with legal requirements
such as REACH (Regulation EC No 1907/2006 of the European Parliament and the
Council). A chemical information report for this product can be found at
go/reach.
Regulatory information
Regulatory Model Identification Number: For regulatory identification purposes your
product is assigned a Regulatory Model Number. The Regulatory Model Number for your
product is FCLSD-0801. This regulatory number should not be confused with the
marketing name (HP Scanjet Enterprise 9000) or product number (L2712A). Additional
regulatory information about your scanner can be found on the
regulatory_supplement.pdf file on the HP Scanning Software CD.
Energy information
www.hp.com/
English
Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo
is qualified to the U.S. Environmental Protection Agency’s ENERGY STAR specifications
for imaging equipment. The following mark will appear on ENERGY STAR qualified
imaging products:
Additional ENERGY STAR qualified imaging product model information is listed at: http://
www.hp.com/go/energystar
Materials disposal
This HP product contains the following materials that might require special handling at
end-of-life:
Mercury in the fluorescent lamp in the scanner and/or transparent materials adapter.
Disposal of this material can be regulated because of environmental considerations. For
disposal or recycling information, please contact your local authorities or the Electronic
Industries Alliance (EIA)
www.eiae.org.
Materials disposal23
Chapter 5
Disposal of Waste Equipment by Users in Private
Households in the European Union
This symbol on the product or on its packaging indicates that this product must not be
disposed of with your other household waste. Instead, it is your responsibility to dispose
of your waste equipment by handing it over to a designated collection point for the
recycling of waste electrical and electronic equipment. The separate collection and
recycling of your waste equipment at the time of disposal will help to conserve natural
resources and ensure that it is recycled in a manner that protects human health and the
environment. For more information about where you can drop off your waste equipment
for recycling, please contact your local city office, your household waste disposal service
or the shop where you purchased the product.
Hewlett-Packard limited warranty statement
HP Scanjet Enterprise 9000 scanner
ModelAsia/PacificAmericasEurope/Middle East/
90001 year1 year1 year
1. HP warrants to you, the end-user customer, that HP hardware, accessories, and
supplies will be free from defects in materials and workmanship after the date of purchase,
for the period specified above. If HP receives notice of such defects during the warranty
period, HP will, at its option, either replace or repair products which prove to be defective.
Replacement products may be either new or equivalent in performance to new.
2. HP warrants to you that HP software will not fail to execute its programming instructions
after the date of purchase, for the period specified above, due to defects in material and
workmanship when properly installed and used. If HP receives notice of such defects
during the warranty period, HP will replace software which does not execute its
programming instructions due to such defects.
3. HP does not warrant that the operation of HP products will be uninterrupted or error
free. If HP is unable, within a reasonable time, to repair or replace any product to a
condition as warranted, you will be entitled to a refund of the purchase price upon prompt
return of the product.
4. HP products may contain remanufactured parts equivalent to new in performance or
may have been subject to incidental use.
5. This warranty does not apply to defects resulting from (a) improper or inadequate
maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied by
Africa
24HP Scanjet Enterprise 9000 Scanner
HP, (c) unauthorized modification or misuse, (d) operation outside of the published
environmental specifications for the product, or (e) improper site preparation or
maintenance.
6. TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE
EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR
ORAL, IS EXPRESSED OR IMPLIED, AND HP SPECIFICALLY DISCLAIMS ANY
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY
QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some countries/regions,
states, or provinces do not allow limitations on the duration of an implied warranty, so the
above limitation or exclusion might not apply to you. This warranty gives you specific legal
rights, and you might also have other rights that vary from country/region to country/
region, state to state, or province to province.
7. HP's limited warranty is valid in any country/region or locality where HP has a support
presence for this product and where HP has marketed this product. The level of warranty
service you receive may vary according to local standards. HP will not alter the form, fit,
or function of the product to make it operate in a country/region in which it was never
intended to function for legal or regulatory reasons.
8. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY
STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS
INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR
LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL
(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states, or provinces do
not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
9. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY AND
ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.
English
Hewlett-Packard limited warranty statement25
Chapter 5
26HP Scanjet Enterprise 9000 Scanner
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