Hp Netserver Server Management Reference Guide

HP Netserver

Server Management

Reference Guide

HP Part Number 5971-0813

Printed November 2000

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but
not limited to, the implied warranties of merchantability and fitness for a particular
purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of this
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software on equipment that is not furnished by Hewlett-Packard.

This document contains proprietary information that is protected by copyright. All rights
are reserved. No part of this document may be photocopied, reproduced, or translated to
another language without the prior written consent of Hewlett-Packard Company.

Alert on LAN is a trademark and Wake on LAN is a registered trademark of International
Business Machines Corporation. CA, TNG, and Unicenter are registered trademarks of
Network Associates Inc. Microsoft and MS-DOS are U.S. registered trademarks of
Microsoft Corporation. Windows and Windows NT are trademarks of Microsoft
Corporation. NetView is a trademark of Tivoli Systems. Novell and NetWare are registered
trademarks of Novell, Inc. pcAnywhere is a trademark of Symantec Corporation. SCO is a
registered trademark of the Santa Cruz Operation, Inc. UNIX is a registered trademark in
the United States and other countries, licensed exclusively through X/Open Company
Limited. All other brand and product names are trademarks of, and are used to identify
products of, their respective owners.

Hewlett-Packard Company
Network Server Division
Technical Communications/MS 45SLE
10955 Tantau Avenue
Cupertino, CA 95014-0770, USA

© Copyright 2000, Hewlett-Packard Company.

ii

Contents

1 HP Netserver Management Tools: What's Available? ................................. 1

Hardware Monitoring and Troubleshooting ....................................................... 1

Hardware Management Feature List............................................................. 2

Remote Server Management ............................................................................ 3

Remote Management Feature List................................................................ 4

Software Management ...................................................................................... 5

Integration to Enterprise Management Platforms .............................................. 6

2 Server Management Tools Installation.......................................................... 7

Small Business Environment............................................................................. 7

Mid to Large Business Environment.................................................................. 8

iii

1 HP Netserver Management Tools:

What's Available?

HP Netserver server management strategy allows administrators to pick and
choose the tools to manage their hardware, software and networks. Administrators
may choose HP TopTools to manage hardware level issues, while using ManageX
Event Manager to track operating systems issues. Finally, as needs change,
network administrators may also leverage high level enterprise system
management platforms such as OpenView NNM, Computer Associates
Unicenter® TNG™, Tivoli® Enterprise Management and NetView™.

In this guide, you will find a brief description of the tools available to manage HP
Netservers, an overview on how these tools are installed, and where the software
and documentation are located.

Hardware Monitoring and Troubleshooting

The HP TopTools suite of software is included on CD-ROM with every L and E
Series Netserver and should be installed to help you and your support provider
monitor and troubleshoot your system. If you want the latest available version of
HP TopTools, you may also download software and documentation from the
TopTools website at http://www.hp.com/toptools.

HP TopTools Device Manager is web-based management software designed to
use a web server (a PC or server designated as the management server) to manage
your networked devices (HP servers, desktops, notebooks, hubs and switches and
printers) from a single, easy-to-use interface. Information about your managed
devices are served up on web pages that may be viewed from any PC client via a
browser. HP provides automated discovery as well as consolidated alerts for all
systems being managed. The Server component of HP TopTools Device Manager
in conjunction with Netserver Agents provides remote administration and
monitoring of critical server components for quick troubleshooting and proactive
management.

HP Netserver Agents software utilizes SNMP and DMI to monitor and pass on
real-time information about server processors, memory, storage, network interface
cards and other components in the system to a management console. Netserver
Agents are required on each server being managed by TopTools Device Manager
and/or TopTools Auto Alert. Netserver Agents are available for Netservers
running Microsoft Windows NT, 2000, Novell NetWare, and SCO UNIX.

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Chapter 1 HP Netserver Management Tools: What's Available?

Included with the Netserver Agent software is Automatic Server Restart (ASR)
which can reboot your server in the event of a system hang.

HP Instant TopTools is a standalone, simple tool used to manage a single server
and does not require a web server. Instant TopTools provides a subset of
information available through TopTools Device Manager and may be installed
without installing the Netserver Agents. Instant TopTools may be accessed from a
PC client browser. Instant TopTools is ideal for administrators that may have a
small number of servers to support or have contracts with support providers who
have network or direct access to the server. Currently only supported on
Netservers running Microsoft Windows NT or 2000.

HP TopTools Auto Alert is a Windows application that runs on one or more
designated management consoles. TopTools Auto Alert in conjunction with
Netserver Agents provides up/down status of servers, proactively notifies you of
server events and provides advice on what to do when a problem occurs.
TopTools Auto Alert may be used in conjunction with Instant TopTools or
TopTools Device Manager (with the Server component).

Hardware Management Feature List

The table below lists the capabilities of each component of the HP TopTools
software suite provided with your HP Netserver. This list may vary depending on
your Netserver model, installed NOS and installed accessories. For more details,
see the "HP Netserver Management Products" datasheet on the Netserver website
(www.hp.com/go/netserver).

Feature Description Instant

Environment Manage multiple devices (device auto

Access

Status Info

Event Info

discovery, centralized event log)

Manage a single server at a time

Over the network

Utilization (CPU, Memory, NIC)

Storage capacity and history

Proactive notification of events at
management console(s)

Single event log

Component-specific event logs: mass
storage, memory, critical system
hardware, power supplies)

Memory events

Mass storage events

TopTools

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Auto Alert

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Chapter 1 HP Netserver Management Tools: What's Available?

Feature Description Instant

System Hardware events and POST error
notification

Power Supply events

Other events (NIC, Disk Array, Tape
Drive, UPS)

Predictive events (mass storage, memory
power supply)

Configuration

Reports

Wizards

Serial number

System information

Mass storage

Memory

Network Interface Cards (NIC)

System I/O

Firmware versions

Software versions

Driver versions

Printable summary report

Configuration change report

E-mail reports

Hard drive locator

Hard drive firmware update/repair

Memory locator

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* When using Instant TopTools, these events can only be captured if Netserver Agents are installed
and running on the server being monitored.

Remote Server Management

In addition to HP TopTools, each HP Netserver system includes remote
management tools that provide you with access to your HP Netserver regardless of
the system state.

Integrated Remote Assistant included on L-Series Netservers offers emergency
modem access to the server. It can page you when a problem arises and allow you
to access the system event log, redirect the console to your location and even
power cycle the server.

Alert On LAN 2 (AOL2) and Wake On LAN (WOL) included with LP 1000r and
LP 2000r series Netservers allows an administrator to power on, power off, power

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Chapter 1 HP Netserver Management Tools: What's Available?

cycle, or reset their server via a Windows or DOS client attached to the network.
When used in conjunction with the Integrated RA, this option provides an
administrator with a diverse suite of powerful remote management tools.

TopTools Remote Control Card PCI accessory offers much of the same
functionality as Integrated RA, but extends this by offering emergency access over
the network with an easy-to-use web interface. Supported only for L-Series
Netservers that include the Intelligent Platform Management Interface (IPMI). It
can notify you when a problem arises via a page or email and allows you to access
the system event log, redirect the console to your location and even power cycle
the server. In addition, it integrates fully with HP TopTools Device Manager and
allows you to set configurations and user account information on several cards at
once.

Remote Console feature included on most E-Series Netservers allows remote
dial-in and control of the server either via console redirection or access to utilities
and diagnostics available on the server's HP Utility Partition.

Symantec pcAnywhere remote control software is included with most E and L
Series Netservers. This solution provides Netservers running Microsoft Windows
NT or 2000 full Windows graphics console redirection over the network or
modem to a remote console.

Remote Management Feature List

The table below lists the capabilities of each remote management offering. This
list may vary depending on your Netserver model, installed NOS and installed
accessories. For more details, see the "HP Netserver Management Products"
datasheet (under Information Library | Datasheets) on the Netserver website
(www.hp.com/go/netserver).

Feature Description

Access

Notification

Trouble­shooting

Remote access via the network

Remote access via a modem

Secure access to server in all system states

Pager

E-mail

SNMP to management console (LAN)

Access to server event log

HP Utility Partition access *

Online memory diagnostics

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Chapter 1 HP Netserver Management Tools: What's Available?

Feature Description TopTools

Last screen saved on system hang

Remote
Control

Security

TopTools
Integration

* The HP Utility Partition contains off-line configuration and diagnostic tools and may be installed
from the HP Netserver Navigator CD.

** AOL2 and WOL included with the LP 1000r and LP 2000r allow this feature to also be done over
the network.

Remote Power-Cycle/up/down **

Automatic graceful shutdown on critical
event

Remote configuration

Remote file transfer

Server boot off of remote disk image

Remote BIOS and firmware update

Text Console Redirection

Graphics Console Redirection using
pcAnywhere (NT & 2000)

Encrypted password

Role-based access

Dialback-modem

Auto logoff if no activity (5 min)

Remote actions may be performed on one
or more servers via TopTools Device
Manager

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Software Management

HP OpenView ManageX is an award-winning management solution that provides
centralized control and monitoring of your operating system and applications. It
automates administrative tasks such as correlating and consolidating event logs,
restarting services and diagnosing problems. On alerts received, it takes corrective
steps to solve problems before critical system or application bottlenecks occur. It
also provides performance information in real-time for both the NOS and
application. HP OpenView ManageX Event Manager is included with every HP
Netserver L Series system to manage the operating system and can be easily
upgraded to the full version of ManageX.

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Chapter 1 HP Netserver Management Tools: What's Available?

Integration to Enterprise Management Platforms

IT departments who wish to manage their entire network infrastructure from a
common set of tools select an Enterprise Management Platform, such as HP
OpenView Network Node Manager, Computer Associate's Unicenter TNG, or
Tivoli Enterprise Management and NetView. These solutions allow the IT
manager to manage IT resources from end to end and provide the control to make
service level agreements with end user departments. HP Netservers are easily
managed by these management platforms because TopTools integrates into those
platforms. The software that "bridges" TopTools to many top enterprise
management platforms is available from the web at www.hp.com/toptools. Once
the integration software is installed, features include:

l autodiscovery of Netservers, Vectras, and other HP hardware

l launching of TopTools for drill down troubleshooting

l detailed hardware inventory information

l hardware alerts with text descriptions

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2 Server Management Tools

Installation

The follow sections describe typical installations. Choose the environment that
suits your needs.

Small Business Environment

To manage servers on a small network with no dedicated web servers.

Management Console (PC running
Windows NT, 95, 98 or 2000)

E or L Series Netserver to be Managed Install/Configure:

* Netserver Agents and Instant TopTools can be installed either at each server, or pushed over the
network from a network client. Instant TopTools does not need Netserver Agents to work, but does
need them to receive additional system I/O, storage, predictive, and NIC events.

Install/Configure:

HP TopTools Auto Alert

Software: HP TopTools CD under \Servers\AutoAlrt, or
the HP Netserver Navigator CD under
Manage\Console\Autoalrt, or the HP website at
www.hp.com/toptools.

Documentation: Online guide available on the HP
TopTools CD under \Manuals\Servers, or the HP Netserver
Documentation CD, or the HP website.

SNMP Service (NT and 2000 servers only)

Software: Microsoft Windows CD.

Netserver Agents (includes Instant TopTools) *

Software: HP Netserver Navigator CD under
\Manage\Server, or the HP website at
www.hp.com/toptools.

Documentation: Online guide available on the HP
Netserver Documentation CD (also see the HP TopTools
Auto Alert online guide).

E-Series Remote Console feature or L-Series Integrated
RA

Software: HP Netserver Navigator CD.

Documentation: Remote Administrator online guide

available on the HP Netserver Documentation CD.

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Chapter 2 Server Management Tools Installation

Mid to Large Business Environment

To manage Netservers, PCs, and network devices on a LAN or WAN.

Management Console (PC running
Windows NT, 95, 98 or 2000)

Management Server (Server or PC
running Windows NT or 2000)

Install/Configure:

HP TopTools Auto Alert

Software: HP TopTools CD under \Servers\AutoAlrt, or the
HP Netserver Navigator CD under
Manage\Console\Autoalrt, or the HP website at
www.hp.com/toptools.

Documentation: Online guide available on the HP
TopTools CD under \Manuals\Servers, the HP Netserver
Documentation CD, or the HP website.

Other management software *

Install/Configure:

SNMP Service (NT and 2000 servers only)

Software: Microsoft Windows CD.

HP TopTools Device Manager (with Server component)

Software: Installed from the TopTools CD or HP website at
www.hp.com/toptools.

Documentation: Online guide available on the TopTools
CD under \Manuals or the HP website.

or

E Series Servers to be Managed Install/Configure:

SNMP Service (NT and 2000 servers only)

Software: Microsoft Windows CD.

Netserver Agents (includes Instant TopTools) **

Software: HP Netserver Navigator CD under
\Manage\Server or HP website at www.hp.com/toptools.

Documentation: Online guide available on the HP
Netserver Documentation CD (or refer to HP TopTools
Auto Alert documentation).

Remote Console feature

Software: HP Netserver Navigator CD.
Documentation: Remote Administrator online guide

available on the HP Netserver Documentation CD.

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Chapter 2 Server Management Tools Installation

LC, LH, LPr and LTr Series Servers to be
Managed

Install/Configure:

SNMP Service (NT and 2000 servers only)

Software: Microsoft Windows CD.

Netserver Agents (includes Instant TopTools) **

Software: HP Netserver Navigator CD under
\Manage\Server or HP website at www.hp.com/toptools.

Documentation: Online guide available on the HP
Netserver Documentation CD (or refer to HP TopTools
Auto Alert documentation).

Integrated Remote Assistant

Software: HP Netserver Navigator CD.
Documentation: Remote Administrator online guide

available on the HP Netserver Documentation CD (includes
pcAnywhere instructions).

AOL2 and WOL (available on LP 1000r and LP 2000r
systems)

Software: HP Netserver Navigator CD under
\Manage\Console\aol_util.

Documentation: Online guide available on the HP
Netserver Documentation CD.

HP TopTools Remote Control Card accessory (Not
applicable to pre-LC 3 and pre-LH 3 systems.)

Software: On Navigator CD with accessory.

Documentation: With the accessory, or see the online guide

available on the Netserver Documentation CD.

OpenView ManageX Event Manager

Software and online documentation: HP Netserver
Navigator CD under \Manage\Console\ManageX

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Chapter 2 Server Management Tools Installation

LXr Series Servers to be Managed Install/Configure:

SNMP Service (NT and 2000 servers only)

Software: Microsoft Windows CD.

Netserver Agents (includes Instant TopTools) **

Software: HP Netserver Navigator CD under
\Manage\Server or HP website at www.hp.com/toptools.

Documentation: Online guide available on the HP
Netserver Documentation CD (or refer to HP TopTools
Auto Alert documentation).

HP TopTools Remote Control Card accessory (Not
applicable to pre-LXr 8000 systems.)

Software: On Navigator CD with accessory.

Documentation: With the accessory, or see the online guide

available on the Netserver Documentation CD.

OpenView ManageX Event Manager

Software and online documentation: HP Netserver
Navigator CD under \Manage\Console\ManageX.

* For information on integrating HP TopTools with management platforms such as HP OpenView
Network Node Manager, CA Unicenter TNG, and Tivoli Enterprise Management and NetView, see the
HP website at www.hp.com/go/netserver_mgmt.

** Netserver Agents and Instant TopTools can be installed either at each server, or pushed over the
network from a network client. Instant TopTools does not need Netserver Agents to work, but does
need them to receive additional system I/O, disk array storage, predictive, and NIC events.

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