HP Laser MFP 135wg User Guide

User Guide

HP Laser MFP 130 series

Table of contents

www.hp.com/support/laser130MFP

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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REV. 1.00

Introduction

Menu Overview and Basic Setup

Using a Network-Connected Machine

Key benefits 7 Features by model 8 Useful to know 10 About this user’s guide 11 Safety information 12 Machine overview 18 Control panel overview 22 Turning on the machine 25 Installing the software 26

Menu overview 28 Machine’s basic settings 33 Media and tray 36

Wired network setup 48 Installing driver over the network 50 Wireless network setup 51 Using HP Embedded Web Server 58 HP Smart app 61

Printing

Copying

Scanning

Basic print 66 Canceling a print job 67 Opening printing preferences 68 Using a favorite setting 69 Using help 70 Printing features 71 Using Printer Status program 76

Basic copy 79 Changing the settings for each copy 80 ID card copying 82

Basic scanning method 84 Scanning from HP MFP Scan program 85

Scanning from image editing program 86 Scanning using the WIA driver 87 Scanning to WSD 88

Faxing

Useful Setting Menus

Maintenance

Preparing to fax 91 Sending a fax 92 Receiving a fax 98 Forwarding a fax to another destination 102 Adjusting the document settings 104 Setting up the fax address book 106

Copy 111 Fax 114 System setup 117 Network setup 122

Ordering supplies and accessories 124 Available supplies 125 Available maintenance parts 126 Storing the toner cartridge 127 Redistributing toner 129 Replacing the toner cartridge 130

Troubleshooting

Monitoring the supplies life 132 Setting the toner low alert 133 Cleaning the machine 134

Tips for avoiding paper jams 139 Clearing original document jams 140 Clearing paper jams 143 Understanding the LEDs 145 A “Low Toner” or “Very Low Toner” message displays in Supplies information report 147 Understanding display messages 148 Paper feeding problems 152 Power and cable connecting problems 153 Solving other problems 154

Solve wireless network problems 166

Appendix

General specifications 170 Print media specifications 171 System requirements 173

Introduction

This chapter provides information you need to know before using the machine.

• Key benefits 7

• Features by model 8

• Useful to know 10

• About this user’s guide 11

• Safety information 12

• Machine overview 18

• Control panel overview 22

• Turning on the machine 25

• Installing the software 26

Key benefits

Environmentally friendly

• To save paper, you can print multiple pages on one single sheet of paper.

• To save electricity, this machine automatically conserves electricity by substantially reducing power consumption when not in use.

• We recommend using recycled paper for saving energy.

Convenience

• HP MFP Scan is an application to help users scan, compile, and save documents in multiple formats, including .epub format. These documents can be shared via fax (see"Scanning from HP MFP Scan program" on page 85).

• If you have Internet access, you can get help, support application, machine drivers, manuals, and order information from the HP website (www.hp.com/support/laser130MFP

Wide range of functionality and application support

• Supports various paper sizes (see "Print media specifications" on page 171).

• Print watermark: You can customize your documents with words, such as “Confidential”.

• Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster.

Supports various wireless network setting method

• Using the (Wireless) button

• Using the USB cable or a network cable

• Using the Wi-Fi Direct

Wireless networking may not be available depending on the model.

- You can easily connect to a wireless network using the (Wireless) button on the machine

and the access point (a wireless router).

- You can connect and set various wireless network settings using a USB cable or a network

cable.

- You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature.

Key benefits | 7

Features by model

Some features and optional goods may not be available depending on model or country.

Operating System

MFP 131a,

Operating System

Windows ●●

Mac

Linux

(●: Supported, Blank: Not supported)

135a,135ag, 135r, 135w, 135wg, 136a, 136w, 136nw series

●●

MFP 133pn, 137fnw,

137fwg, 138fnw, 138p,

138pn, 138pnw series

Software

MFP 131a, 135a,135ag,

Software

Printer driver ●●

HP MFP Scan ●●

135r, 135w, 135wg, 136a, 136w, 136nw

series

MFP 133pn, 137fnw,

137fwg, 138fnw, 138p,

138pn, 138pnw series

Printer Status ●●

HP LJ Network PC Fax ●

HP Embedded Web Server ●

(MFP 135w,

135wg,136w, 136nw

series only)

(●: Supported, Blank: Not supported)

(MFP 133pn, 137fnw,

137fwg, 138fnw, 138pn,

138pnw series only)

●

Features by model | 8

Variety feature

MFP 131a, 135a,135ag,

Features

Hi-Speed USB 2.0 ●●

Network Interface Ethernet 10/100 Base TX wired LAN

Network Interface 802.11b/g/n wireless

LAN

Wi-Fi Protected Setup™ (WPS)

Automatic Document Feeder (ADF) ●

135r, 135w, 135wg, 136a, 136w, 136nw

series

●

(MFP 136nw series

only)

●

(MFP 135w, 135wg,

136w, 136nw series

only)

●

(MFP 135w, 135wg,

136w, 136nw series

only)

MFP 133pn, 137fnw,

137fwg, 138fnw, 138p,

138pn, 138pnw series

●

(MFP 133pn, 137fnw,

137fwg, 138fnw, 138pn,

138pnw series only)

●

(MFP 137fnw, 137fwg,

138fnw, 138pnw series

only)

●

(MFP 137fnw, 137fwg,

138fnw, 138pnw series

only)

Fax ●

Scan ●●

Copy ●●

a.Depending on your country, wireless LAN card may not be available. For some counties, only 802.11 b/g

can be applied. Contact your local HP dealer or the retailer where you bought your machine.

(●: Supported, Blank: Not supported)

Features by model | 9

Useful to know

The machine does not print.

• Open the print queue list and remove the document from the list (see "Canceling a print job" on page 67).

• Remove the driver and install it again (see "Installing the software" on page 26).

• Select your machine as your default machine in your Windows.

Where can I purchase accessories or supplies?

• Inquire at a HP distributor or your retailer.

• Visit the HP website (https://store.hp.com/

The status LED flashes or remains constantly on.

• Turn the product off and on again.

• Check the meanings of LED indications in this manual and troubleshoot accordingly (see "Understanding the LEDs" on page 145).

A paper jam has occurred.

). You can view product service information.

• Open and close the scanner (see "Front view" on page 18).

• Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 143).

Printouts are blurry.

• The toner level might be low or uneven. Shake the toner cartridge (see "Redistributing toner" on page 129).

• Try a different print resolution setting (see "Opening printing preferences" on page 68).

• Replace the toner cartridge (see "Replacing the toner cartridge" on page 130).

Where can I download the machine’s driver?

• You can get help, support application, machine drivers, manuals, and order information from the HP website (www.hp.com/support/laser130MFP

Useful to know | 10

About this user’s guide

This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage.

• Do not discard this manual, and keep it for future reference.

• Read the safety information before using the machine.

• If you have a problem using the machine, refer to the troubleshooting chapter.

• Terms used in this user’s guide are explained in the glossary chapter.

• All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.

• The screenshots in this administrator’s guide may differ from your machine depending on the machine’s firmware/driver version.

• The procedures in this user’s guide are mainly based on Windows 7.

Conventions

Some terms in this guide are used interchangeably, as below:

• Document is synonymous with original.

• Paper is synonymous with media, or print media.

• Machine refers to printer or MFP.

General icons

Icon Text Description

Warning Used to alert users to the possibility of personal injury.

Caution

Note

Gives users information to protect the machine from possible mechanical damage or malfunction.

Provides additional information or detailed specification of the machine function and feature.

About this user’s guide | 11

Safety information

These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference.

Important safety symbols

Explanation of all icons and signs used in this chapter

Warning

Caution

Hazards or unsafe practices that may result in severe personal injury or death.

Hazards or unsafe practices that may result in minor personal injury or property damage.

Operating environment

Warning

Do not use if the power cord is damaged or if the electrical outlet is not grounded. This could result in electric shock or fire.

Do not place anything on top of the machine (water, small metal or heavy objects, candles, lit cigarettes, etc.).

This could result in electric shock or fire.

• If the machine gets overheated, it releases smoke, makes strange noises, or generates an odd odor, immediately turn off the power switch and unplug the machine.

• The user should be able to access the power outlet in case of emergencies that might require the user to pull the plug out.

This could result in electric shock or fire.

Do not bend, or place heavy objects on the power cord. Stepping on or allowing the power cord to be crushed by a heavy object could

result in electric shock or fire.

Do not remove the plug by pulling on the cord; do not handle the plug with wet hands.

This could result in electric shock or fire.

Safety information | 12

Caution

During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet.

This could result in electric shock or fire.

Be careful, the paper output area is hot. Burns could occur.

If the machine has been dropped, or if the cabinet appears damaged, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the machine does not operate properly after these instructions have been followed, unplug the machine from all interface connections and request assistance from qualified service personnel.

Otherwise, this could result in electric shock or fire.

If the plug does not easily enter the electrical outlet, do not attempt to force it in.

Call an electrician to change the electrical outlet, or this could result in electric shock.

Do not allow pets to chew on the AC power, telephone or PC interface cords. This could result in electric shock or fire and/or injury to your pet.

Operating method

Caution

Do not forcefully pull the paper out during printing. It can cause damage to the machine.

Be careful not to put your hand between the machine and paper tray. You may get injured.

Be careful when replacing paper or removing jammed paper. New paper has sharp edges and can cause painful cuts.

Safety information | 13

When printing large quantities, the bottom part of the paper output area may get hot. Do not allow children to touch.

Burns can occur.

When removing jammed paper, do not use tweezers or sharp metal objects. It can damage the machine.

Do not allow too many papers to stack up in the paper output tray. It can damage the machine.

Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage

or fire.

Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.

This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.

Installation / Moving

Warning

Do not place the machine in an area with dust, humidity, or water leaks. This could result in electric shock or fire.

Place the machine in the environment where it meets the operating temperature and humidity specification.

Do not use the machine when it is below freezing temperature or has recently been moved from a location below freezing temperature. Doing so may damage the machine. Only operate the machine when the internal temperature of the machine is within the operating temperature and humidity specifications.

Otherwise, quality problems can occur and cause damage to the machine. See "General specifications" on page 170.

Safety information | 14

Caution

Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight.If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to left the device safety.

Then lift the machine:

• If the machine weighs under 20 kg (44.09 lbs), lift with 1 person.

• If the machine weighs 20 kg (44.09 lbs) - 40kg (88.18 lbs), lift with 2 people.

• If the machine weighs more than 40 kg (88.18 lbs), lift with 4 or more people. The machine could fall, causing injury or machine damage. Choose a flat surface with enough space for ventilation to place the machine.

Also consider the space required to open the cover and trays. The place should be well-ventilated and be far from direct light, heat, and

humidity. When using the machine for a long period of time or printing a large number of

pages in a non-ventilated space, it could pollute the air and be harmful to your health. Place the machine in a well-ventilated space or open a window to circulate the air periodically.

Do not place the machine on an unstable surface. The machine could fall, causing injury or machine damage.

Use only No.26 AWG

or larger, telephone line cord, if necessary.

Otherwise, it can cause damage to the machine.

Make sure you plug the power cord into a grounded electrical outlet. Otherwise, this could result in electric shock or fire.

Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge should be 16 AWG or larger.

Otherwise, it can cause damage to the machine, and could result in electric shock or fire.

Do not put a cover over the machine or place it in an airtight location, such as a closet.

If the machine is not well-ventilated, this could result in fire.

Do not overload wall outlets and extension cords. This can diminish performance, and could result in electric shock or fire.

The machine should be connected to the power level which is specified on the label.

If you are unsure and want to check the power level you are using, contact the electrical utility company.

a.AWG: American Wire Gauge

Safety information | 15

Maintenance / Checking

Caution

Unplug this product from the wall outlet before cleaning the inside of the machine. Do not clean the machine with benzene, paint thinner or alcohol; do not spray water directly into the machine.

This could result in electric shock or fire.

When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine.

You could get injured.

Keep cleaning supplies away from children. Children could get hurt.

Do not disassemble, repair or rebuild the machine by yourself. It can damage the machine. Call a certified technician when the machine

needs repairing.

To clean and operate the machine, strictly follow the user's guide provided with the machine.

Otherwise, you could damage the machine.

Keep the power cable and the contact surface of the plug clean from dust or water.

Otherwise, this could result in electric shock or fire.

• Do not remove any covers or guards that are fastened with screws.

• Fuser units should only be repaired by a certified service technician. Repair

• The machine should only be repaired by a HP service technician.

Supply usage

Caution

Do not disassemble the toner cartridge. Toner dust can be dangerous if inhaled or ingested.

by non-certified technicians could result in fire or electric shock.

Do not burn any of the supplies such as toner cartridge or fuser unit. This could cause an explosion or uncontrollable fire.

Safety information | 16

When storing supplies such as toner cartridges, keep them away from children.

Toner dust can be dangerous if inhaled or ingested.

Using recycled supplies, such as toner, can cause damage to the machine. In case of damage due to the use of recycled supplies, a service fee will be

charged.

For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.

• When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions.

• Do not wash the supplies.

• For a waste toner bottle, do not reuse it after emptying the bottle.

If you do not follow the instructions above, it may cause machine malfunction and environmental pollution. The warranty does not cover damages caused by a user's carelessness.

When toner gets on your clothing, do not use hot water to wash it. Hot water sets toner into fabric. Use cold water.

When changing the toner cartridge or removing jammed paper, be careful not to let toner dust touch your body or clothes.

Toner dust can be dangerous if inhaled or ingested.

Safety information | 17

Machine overview

Components

The actual component may differ from the illustration below. Some components may change depending on the configuration.

Machine

Setup guide and Reference guide

Power cord

Misc. accessories

a.This illustration may differ from your machine depending on your model. There are various types of

machine.

b.Miscellaneous accessories included with your machine may vary by country of purchase and specific

model.

Front view

• This illustration may differ from your machine depending on your model. There are various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 8).

Machine overview | 18

Type A

1 Scanner lid 7 Output tray

2 Control panel 8 Scanner glass

3 Handle 9

Scanner

4 Tray 10 Inner cover

5 Tray handle 11 Toner cartridge

6 Output support

a.Close the scanner lid before opening the scanner. b.Be careful not to pinch your fingers.

a b

Machine overview | 19

Type B

1 2

1 Document feeder cover 9 Output support

2 Document feeder guide cover 10 Output tray

3 Document feeder output tray 11 Scanner lid

4 Document feeder output support 12 Scanner glass

5 Control panel 13

6 Handle 14 Inner cover

7 Tray 15 Toner cartridge

8 Tray handle

a.Close the scanner lid before opening the scanner. b.Be careful not to pinch your fingers.

Scanner

a b

Machine overview | 20

Rear view

various types of machine.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 8).

• This illustration may differ from your machine depending on your model. There are

Type A

1 USB port

2 Power receptacle

Type B

1 USB port

Network port

Extension telephone socket (EXT.)

Telephone line socket (LINE)

5 Power receptacle

a.Network model only. b.Fax model only.

Machine overview | 21

Control panel overview

1 2 3 4 5 6

8 9

10 11 12 13

various types of control panels.

• Some features and optional goods may not be available depending on model or country (see "Features by model" on page 8).

• This control panel may differ from your machine depending on its model. There are

Type A

1ID Copy

2Contrast

Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 82).

Adjusts the brightness level to make a copy for easier reading, when the original contains faint markings and dark images.

Scale

Scan Switches between scan and copy mode.

Information

Wireless

5Display screen

6 Status LED

7Menu

You can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the scanner glass (see "Reduced or enlarged copy" on page 81).

Gives detailed information about machine’s information. Prints a configuration page by pressing this button.

Press this button, access to the Wi-Fi menu. Or press and hold this button for about 3 seconds or more seconds, access to PBC mode (see "Wireless network setup" on page 51).

Shows the current status and displays prompts during operation.

Indicates the status of your machine (see "Understanding the LEDs" on page 145).

Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 28).

Control panel overview | 22

8OK Confirms the selection on the screen.

1 2 3 4 5 6

7 10

15 16 17 18 19 209

Left/Right

Arrows

Scrolls through the options available in the selected menu and increases or decreases values.

10 Back Sends you back to the upper menu level.

11 Cancel Stops an operation at any time.

Turns the power on or off, or wakes up the machine from the

12 Power

power save mode. If you need to turn the machine off, press this button for more than three seconds.

13 Start Starts a job.

Type B

1ID Copy

2Contrast

3Scale

Information

Wireless

5Display screen

6 Status LED

Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page

82).

Adjusts the brightness level to make a copy for easier reading, when the original contains faint markings and dark images.

You can reduce or enlarge the size of a copied image from 25% to 400% when you copy original documents from the scanner glass (see "Reduced or enlarged copy" on page 81).

Gives detailed information about machine’s information. Prints a configuration page by pressing this button.

Press this button, access to the Wi-Fi menu. Or press and hold this button for about 3 seconds or more seconds, access to PBC mode (see "Wireless network setup" on page 51).

Shows the current status and displays prompts during operation.

Indicates the status of your machine (see "Understanding the LEDs" on page 145).

7Fax Switches to Fax mode.

Control panel overview | 23

8Copy Switches to Copy mode.

9Scan Switches to Scan mode.

10 Menu

11 OK

Left/Right

Arrows

13 Back Sends you back to the upper menu level.

14 Numeric keypad

15 Address Book

16 Redial/Pause

Opens Menu mode and scrolls through the available menus (see "Menu overview" on page 28).

Confirms the selection on the screen. You can also manual print. Press this button to print the other

side of all pages if you have selected Double-sided Printing (Manual) in your driver.

Scrolls through the options available in the selected menu and increases or decreases values.

Dials a number or enters alphanumeric characters (see "Keypad letters and numbers" on page 34).

Allows you to store frequently used fax numbers or search for stored fax numbers (see "Setting up the fax address book" on page 106).

Redials the recently sent fax number or received caller ID in ready mode, or inserts a pause(-) into a fax number in edit mode (see "Redialing the fax number" on page 96).

When you press this button, you can hear a dial tone. Then

17 On Hook Dial

18 Cancel Stops an operations at any time.

19 Power

20 Start Starts a job.

enter a fax number. It is similar to making a call using speaker phone (see "Receiving manually in Tel mode" on page 99).

Turns the power on or off, or wakes up the machine from the power save mode. If you need to turn the machine off, press this button for more than three seconds.

Control panel overview | 24

Turning on the machine

1 Connect the machine to the electricity supply first.

Turn the switch on if the machine has a power switch.

options or models. Check your machine type (see "Front view" on page 18).

2 Power is turned on automatically.

Or, press (Power) button on the control panel.

Illustrations on this user’s guide may differ from your machine depending on its

If you want to turn the power off, press and hold (Power) button for about 3 seconds.

Turning on the machine | 25

Installing the software

After you have set up your machine and connected it to your computer, you must install the printer software. You need to download software packages from the HP website to install the printer software.

Before installing, check whether your computer’s OS support the software (see "Operating System" on page 8).

For HP's all-inclusive help for the printer, go to www.hp.com/support/laser130MFP

Find the following support:

• Install and configure

• Learn and use

• Solve problems

• Download software and firmware updates

• Join support forums

• Find warranty and regulatory information

A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 50).

Only use a USB cable no longer then 3 meters (118 inches).

Installing the software | 26

Menu Overview and Basic Setup

This chapter provides information about the overall menu structure and the basic setup options.

• Menu overview 28

• Machine’s basic settings 33

• Media and tray 36

Menu overview

The control panel provides access to various menus to set up the machine or use the machine’s functions.

• Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine.

• Some menu names may differ from your machine depending on its options or the models.

• The menus are described in the Useful Setting Menus chapter (see "Useful Setting Menus" on page 110).

Accessing the menu

1 Select the Fax, Copy, or Scan button on the control panel depending on the feature to be

used.

2 Select (Menu) until the menu you want appears on the bottom line of the display and

press OK.

3 Press the arrows until the needed menu item appears and press OK.

4 If the setting item has sub menus, repeat step 3.

5 Press OK to save the selection.

6 Press (Cancel) to return to the ready mode.

Menu overview | 28

Items Options

Fax Feature

Darkness

Normal Dark+1- Dark+5 Light+5- Light+1

Standard Fine

Resolution

Super Fine Photo Fax Color Fax

Original Size

Multi Send

Delay Send

Priority Send

Send Forward Forward to Fax

Forward to Fax

Rcv.Forward

Forward to PC Forward & Print

Fax Setup

Off

Secure Receive

On Print

Add Page

Cancel Job

Redial Times Redial Term Prefix Dial

Sending

ECM Mode Fax Confirm Image TCR

Dial Mode

Receive Mode Ring To Answer Stamp RCV Name RCV Start Code

Receiving

Auto Reduction Discard Size Junk Fax Setup

DRPD Mode

Menu overview | 29

Items Options

Fax Setup (Continue)

Change Default

Manual TX/RX

Smart Fax Diag

Copy Feature Original Size

Reduce/Enlarge

Darkness

Original Type

Resolution Darkness Original Size Manual TX/RX

On Off

Auto Config. Start Nown Initialize

Normal Dark+1- Dark+5 Light+5- Light+1

Text Text/Photo Photo

Copy Setup

Collation

Layout

Adjust Bkgd.

Change Default

On Off

Normal 2-Up 4-Up ID Copy

Off Auto Enhance Lev.1 Enhance Lev.2 Erase Lev.1- Erase Lev.4

Original Size Copies Reduce/Enlarge Darkness Original Type Collation

Menu overview | 30

+ 158 hidden pages