www.hp.com/videos/LaserJet
www.hp.com/support/colorljM751
Color LaserJet Enterprise M751
User Guide
HP Color LaserJet Enterprise M751
User Guide
Copyright and License
Trademark Credits
© Copyright 2019 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 4/2019
Adobe®, Adobe Photoshop®, Acrobat®, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries.
macOS is a trademark of Apple Inc., registered in
the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered in
the U.S. and other countries.
Google™ is a trademark of Google Inc.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
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UNIX® is a registered trademark of The Open
Group.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Warning icons ............................................................................................................................................................................ 2
Potential shock hazard ............................................................................................................................................................ 3
Printer views .............................................................................................................................................................................. 4
Printer front view ................................................................................................................................................. 4
Printer back view .................................................................................................................................................. 5
Interface ports ...................................................................................................................................................... 6
Control-panel view ............................................................................................................................................... 7
Printer specications ................................................................................................................................................................ 9
Technical specications ....................................................................................................................................... 9
Supported operating systems ......................................................................................................................... 11
Mobile printing solutions .................................................................................................................................. 12
Printer dimensions ............................................................................................................................................ 14
Power consumption, electrical specications, and acoustic emissions .................................................... 16
Operating-environment range ........................................................................................................................ 16
Printer hardware setup and software installation ............................................................................................................ 17
2 Paper trays .............................................................................................................................................................................................. 19
Introduction ............................................................................................................................................................................. 20
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 20
Introduction ........................................................................................................................................................ 20
Tray 1 paper orientation ................................................................................................................................... 22
Use alternative letterhead mode .................................................................................................................... 26
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 26
Load paper to Tray 2 ............................................................................................................................................................. 27
Introduction ........................................................................................................................................................ 27
Tray 2 paper orientation ................................................................................................................................... 29
Use Alternative Letterhead Mode ................................................................................................................... 32
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 32
Load paper to the 550-sheet paper tray ........................................................................................................................... 33
Introduction ........................................................................................................................................................ 33
550-sheet paper tray paper orientation ....................................................................................................... 36
ENWW iii
Use alternative letterhead mode .................................................................................................................... 39
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 39
Load paper to the 2 x 550-sheet paper trays ................................................................................................................... 40
Introduction ........................................................................................................................................................ 40
2 x 550-sheet paper tray paper orientation ................................................................................................. 43
Use alternative letterhead mode .................................................................................................................... 46
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 46
Load paper to the 2,700-sheet high-capacity input paper trays ................................................................................... 47
Introduction ........................................................................................................................................................ 47
2,700-sheet HCI paper tray paper orientation ............................................................................................. 49
Use alternative letterhead mode .................................................................................................................... 51
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 51
Load and print envelopes ..................................................................................................................................................... 52
Introduction ........................................................................................................................................................ 52
Print envelopes .................................................................................................................................................. 52
Envelope orientation ......................................................................................................................................... 52
Load and print labels ............................................................................................................................................................. 54
Introduction ........................................................................................................................................................ 54
Manually feed labels ......................................................................................................................................... 54
Label orientation ............................................................................................................................................... 55
3 Supplies, accessories, and parts .......................................................................................................................................................... 57
Order supplies, accessories, and parts ............................................................................................................................... 58
Ordering .............................................................................................................................................................. 58
Supplies and accessories ................................................................................................................................. 58
Maintenance/long-life consumables .............................................................................................................. 59
Customer self-repair parts ............................................................................................................................... 60
Congure the HP toner-cartridge-protection supply settings ........................................................................................ 61
Introduction ........................................................................................................................................................ 61
Enable or disable the Cartridge Policy feature ............................................................................................. 61
Use the printer control panel to enable the Cartridge Policy feature ................................... 61
Use the printer control panel to disable the Cartridge Policy feature .................................. 61
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ............. 62
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............ 62
Troubleshoot Cartridge Policy control panel error messages ............................................... 63
Enable or disable the Cartridge Protection feature ...................................................................................... 63
Use the printer control panel to enable the Cartridge Protection feature ........................... 63
Use the printer control panel to disable the Cartridge Protection feature .......................... 63
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ..... 63
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 64
Troubleshoot Cartridge Protection control panel error messages ....................................... 65
iv ENWW
Replace the toner cartridges ................................................................................................................................................ 66
Toner-cartridge information ............................................................................................................................ 66
Remove and replace the cartridges ................................................................................................................ 67
Replace the imaging drums .................................................................................................................................................. 70
Imaging drum information ............................................................................................................................... 70
Remove and replace the imaging drums ....................................................................................................... 71
Replace the toner-collection unit ........................................................................................................................................ 73
Toner-collection unit information ................................................................................................................... 73
Remove and replace the toner-collection unit .............................................................................................. 73
4 Print .......................................................................................................................................................................................................... 77
Print tasks (Windows) ............................................................................................................................................................ 78
How to print (Windows) .................................................................................................................................... 78
Automatically print on both sides (Windows) ............................................................................................... 78
Manually print on both sides (Windows) ........................................................................................................ 79
Print multiple pages per sheet (Windows) .................................................................................................... 79
Select the paper type (Windows) .................................................................................................................... 80
Additional print tasks ........................................................................................................................................ 81
Print tasks (macOS) ............................................................................................................................................................... 82
How to print (macOS) ........................................................................................................................................ 82
Automatically print on both sides (macOS) ................................................................................................... 82
Manually print on both sides (macOS) ........................................................................................................... 82
Print multiple pages per sheet (macOS) ........................................................................................................ 83
Select the paper type (macOS) ........................................................................................................................ 83
Additional print tasks ........................................................................................................................................ 83
Store print jobs on the printer to print later or print privately ........................................................................................ 84
Introduction ........................................................................................................................................................ 84
Create a stored job (Windows) ......................................................................................................................... 84
Create a stored job (macOS) ............................................................................................................................ 85
Print a stored job ............................................................................................................................................... 86
Delete a stored job ............................................................................................................................................ 86
Delete a job that is stored on the printer .................................................................................. 86
Change the job storage limit ....................................................................................................... 86
Information sent to printer for Job Accounting purposes ........................................................................... 87
Mobile printing ........................................................................................................................................................................ 88
Introduction ........................................................................................................................................................ 88
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing ............................................................................................ 88
HP ePrint via email ............................................................................................................................................ 89
AirPrint ................................................................................................................................................................. 89
Android embedded printing ............................................................................................................................. 90
Print from a USB ash drive ................................................................................................................................................. 91
ENWW v
Introduction ........................................................................................................................................................ 91
Enable the USB port for printing ..................................................................................................................... 91
Print USB documents ........................................................................................................................................ 92
Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 93
Enable the high-speed USB port for printing ................................................................................................ 93
5 Manage the printer ................................................................................................................................................................................. 95
Advanced conguration with the HP Embedded Web Server (EWS) ............................................................................. 96
Introduction ........................................................................................................................................................ 96
How to access the HP Embedded Web Server (EWS) .................................................................................. 96
HP Embedded Web Server features ............................................................................................................... 97
Information tab ............................................................................................................................. 97
General tab .................................................................................................................................... 98
Print tab .......................................................................................................................................... 98
Supplies tab ................................................................................................................................... 99
Troubleshooting tab ..................................................................................................................... 99
Security tab ................................................................................................................................. 100
HP Web Services tab .................................................................................................................. 100
Networking tab ........................................................................................................................... 100
Other Links list ............................................................................................................................ 102
Congure IP network settings ........................................................................................................................................... 103
Printer sharing disclaimer .............................................................................................................................. 103
View or change network settings ................................................................................................................. 103
Rename the printer on a network ................................................................................................................ 103
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 103
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 104
Link speed and duplex settings .................................................................................................................... 104
Printer security features ..................................................................................................................................................... 106
Introduction ...................................................................................................................................................... 106
Security statements ....................................................................................................................................... 106
Assign or change the system password using the HP Embedded Web Server .................................... 106
IP Security ......................................................................................................................................................... 107
Encryption support: HP High Performance Secure Hard Disks ................................................................ 107
Lock the formatter .......................................................................................................................................... 107
Energy-conservation settings ........................................................................................................................................... 108
Introduction ...................................................................................................................................................... 108
Set the idle settings ........................................................................................................................................ 108
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 108
Set the sleep schedule ................................................................................................................................... 109
HP Web Jetadmin ................................................................................................................................................................. 110
Software and rmware updates ........................................................................................................................................ 111
vi ENWW
6 Solve problems ..................................................................................................................................................................................... 113
Customer support ................................................................................................................................................................ 114
Control panel help system ................................................................................................................................................. 115
Reset factory settings ......................................................................................................................................................... 116
Introduction ...................................................................................................................................................... 116
Method one: Restore factory settings from the printer control panel ................................................... 116
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 116
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 117
Change the “Very Low” settings ................................................................................................................... 117
Order supplies ............................................................................................................................. 117
Printer does not pick up paper or misfeeds .................................................................................................................... 118
Introduction ...................................................................................................................................................... 118
The printer does not pick up paper .............................................................................................................. 118
The printer picks up multiple sheets of paper ............................................................................................ 120
Clear paper jams .................................................................................................................................................................. 124
Introduction ...................................................................................................................................................... 124
Paper jam locations ........................................................................................................................................ 124
Auto-navigation for clearing paper jams ..................................................................................................... 125
Experiencing frequent or recurring paper jams? ....................................................................................... 125
Clear paper jams in Tray 1 (13.A1) ............................................................................................................... 126
Clear paper jams in Tray 2 (13.A2) ............................................................................................................... 130
Clear jams in the fuser (13.B9, 13.B2, 13.FF) ............................................................................................. 135
Clear paper jams in the output bin (13.E1) ................................................................................................. 139
Clear jams in the duplex area (13.D3) .......................................................................................................... 139
Clear paper jams in the 550-sheet trays (13.A3, 13.A4) .......................................................................... 142
Clear paper jams in the 2 x 550 paper trays (13.A4, 13.A5) .................................................................... 149
Clear paper jams in the 2,700-sheet high-capacity input paper trays (13.A3, 13.A4, 13.A5,
13.A7) ................................................................................................................................................................ 155
Resolve print-quality problems ......................................................................................................................................... 161
Introduction ...................................................................................................................................................... 161
Troubleshoot print quality ............................................................................................................................. 161
Update the printer rmware ..................................................................................................... 161
Print from a dierent software program ................................................................................ 161
Check the paper-type setting for the print job ...................................................................... 161
Check the paper type setting on the printer ..................................................... 162
Check the paper type setting (Windows) ........................................................... 162
Check the paper type setting (macOS) ............................................................... 162
Check toner-cartridge status .................................................................................................... 162
Print a cleaning page .................................................................................................................. 163
Visually inspect the toner cartridge or cartridges ................................................................. 163
ENWW vii
Check paper and the printing environment ............................................................................ 164
Step one: Use paper that meets HP specications .......................................... 164
Step two: Check the environment ....................................................................... 164
Step three: Set the individual tray alignment .................................................... 164
Try a dierent print driver ......................................................................................................... 165
Troubleshoot color quality ............................................................................................................................. 165
Calibrate the printer to align the colors .................................................................................. 165
Troubleshoot image defects ......................................................................................................................... 166
Solve wired network problems .......................................................................................................................................... 175
Introduction ...................................................................................................................................................... 175
Poor physical connection ............................................................................................................................... 175
The computer is using the incorrect IP address for the printer ............................................................... 175
The computer is unable to communicate with the printer ....................................................................... 176
The printer is using incorrect link and duplex settings for the network ................................................. 176
New software programs might be causing compatibility problems ....................................................... 176
The computer or workstation might be set up incorrectly ....................................................................... 176
The printer is disabled, or other network settings are incorrect ............................................................. 176
Index ........................................................................................................................................................................................................... 177
viii ENWW
1 Printer overview
●
Warning icons
●
Potential shock hazard
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/colorljM751.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 1
Warning icons
Warning icon denitions: The following warning icons may appear on HP products. Use appropriate caution
where applicable.
●
Caution: Electric shock
●
Caution: Hot surface
●
Caution: Keep body parts away from moving parts
●
Caution: Sharp edge in close proximity
2 Chapter 1 Printer overview ENWW
Potential shock hazard
Always follow basic safety precautions when using this product to reduce risk of injury from re or electric shock.
● Read and understand all instructions in the user guide.
● Observe all warnings and instructions marked on the product.
● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
● Unplug this product from wall outlets before cleaning.
● Do not install or use this product near water or when you are wet.
● Install the product securely on a stable surface.
● Install the product in a protected location where no one can step on or trip over the power cord.
ENWW Potential shock hazard 3
Printer views
1
2
4
5
6
8
7
9
10
3
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view
Printer front view
1 Output bin
2 Control panel with color graphical display and keypad
3 Hardware integration pocket for connecting accessory and third-party devices
4 Easy-access USB port
Insert a USB ash drive for printing without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
5 Right door (access to the fuser and to clear jams)
6 Tray 1
7 On/o button
8 Model name
9 Tray 2
10 Front door (access to the toner cartridges and imaging drums)
4 Chapter 1 Printer overview ENWW
Printer back view
1
2
4
5
3
6
1 Formatter cover
2 Slot for a cable-type security lock
3 Formatter (contains the interface ports)
4 Left door (access to the toner-collection unit)
NOTE: The front door must be used in order to access the toner-collection unit.
5 Power connection
6 Serial number and product number label
ENWW Printer views 5
Interface ports
2
1
3
1 USB ports for connecting external USB devices (these ports might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Local area network (LAN) Ethernet 10/100/1000 network port
3 Hi-Speed USB 2.0 printing port
6 Chapter 1 Printer overview ENWW
Control-panel view
1
2
3
4
5
6
7
8
9
10
11
12
15
16
17
18
19
14
13
Use the control panel to obtain printer and job status information and to congure the printer. The display on this
control panel is not a touchscreen. Use the arrow buttons and the OK button to navigate and select menu items.
1 Reset icon Select the Reset icon to clear changes, release the printer from a paused state, display hidden errors, and
2 Sign In or Sign Out
3 Applications area Select any of the icons to open the application.
4
icon
Home button
restore the default settings (including the language and keyboard layout).
Select the Sign In icon to open the Sign In screen.
Select the Sign Out icon to sign out of the printer. The printer restores all options to the default settings.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
Returns to the Home screen.
ENWW Printer views 7
5
Information
button
Press the information button to access several types of printer information. Select the items on the screen
for the following information:
● Display Language: Change the language setting for the current user session.
● Sleep Mode: Put the printer into low-power mode.
● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or other
device (only when an optional wireless accessory is installed).
● Wireless: View or change wireless connection settings (only when an optional wireless accessory is
installed).
● Ethernet: View or change Ethernet connection settings.
● HP Web Services: View information to connect and print to the printer using HP Web Services.
6
Help button
7
Back button
8 Up arrow button Navigates to the previous item or widget in a vertical layout.
9
Message Center
button
10
Left arrow button
11 OK button Accepts the selected value for an item, activates a focused button, opens the keyboard to edit the focused
12
Right arrow
button
13
Start button
14 Down arrow
button
15
Cancel button
16
Clear button
17 Sign In or Sign Out
button
Provides a list of help topics or information about a topic when using the Home screen, an app, an option, or
a feature.
Backs up one level in the menu tree.
Displays the Message Center.
Navigates to the previous item, widget, or level in a menu tree (but does not exit the app), or decreases the
value of numeric items.
text eld, or performs similar selection actions.
Navigates to the next item, widget, or level in a menu tree, or increases the value of numeric items.
Starts the print job.
Navigates to the next item or widget in a vertical layout.
Pauses the printer and opens Active Jobs. From the Active Jobs screen, the user can cancel the job or
resume printing.
Clears the entire entry in an input eld.
Press the Sign In button to open the Sign In screen.
Press the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
18 Numeric keypad Enters numeric values.
19 Home-screen page
indicator
Indicates the number of pages on the Home screen or in the Home screen folder. The current page is
highlighted. Use the arrow buttons to scroll between pages.
8 Chapter 1 Printer overview ENWW
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/colorljM751.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
Technical specications
Model name M751n M751dn
Product number T3U43A T3U44A
Paper handling Tray 1 (100-sheet capacity) Included Included
Tray 2 (550-sheet capacity) Included Included
550-sheet paper tray
NOTE: The M751n and M751dn models
accept up to two optional 550-sheet trays.
2 x 550-sheet paper tray and stand
NOTE: The M751n and M751dn models
accept up to two optional 550-sheet trays
that may be installed on top of the stand.
2,700-sheet high-capacity input (HCI) paper
tray and stand
NOTE: The M751n and M751dn models
accept up to two optional 550-sheet trays
that may be installed on top of the stand.
Stand
NOTE: The M751n and M751dn models
accept up to two optional 550-sheet trays
that may be installed on top of the stand.
Automatic duplex printing Not available Included
Connectivity 10/100/1000 Ethernet LAN connection with
IPv4 and IPv6
Hi-Speed USB 2.0 Included Included
Optional Optional
Optional Optional
Optional Optional
Optional Optional
Included Included
Easy-access USB port for printing without a
computer and upgrading the rmware
Hardware Integration Pocket for connecting
accessory and third-party devices
Included Included
Included Included
ENWW Printer specications 9
Model name M751n M751dn
Product number T3U43A T3U44A
HP Internal USB Ports Optional Optional
HP Jetdirect 2900nw Print Server accessory
for wireless connectivity
HP Jetdirect 3100w BLE/NFC/Wireless
Accessory for printing from mobile devices
Memory 1.5 GB base memory
NOTE: The base memory is expandable to
2.5 GB by adding a SODIMM memory
module.
Mass storage 16 GB embedded Multi-Media Controller
(eMMC)
Security HP Trusted Platform Module for encrypting
all data that passes through the printer
Control-panel display and input 2.7-inch color graphics display with 10-key Included Included
Print Prints 40 pages per minute (ppm) on Letter
and A4-size paper
Easy-access USB printing (no computer
required)
Store jobs in the printer memory to print
later or print privately
Optional Optional
Optional Optional
Included Included
Included Included
Included Included
Included Included
Included Included
Included Included
10 Chapter 1 Printer overview ENWW
Supported operating systems
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for
macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer: www.hp.com/support/colorljM751 to download the print driver or the software
installer to install the HP print driver.
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
Table 1-1 Supported operating systems and print drivers
Operating system Print driver (for Windows, or the installer on
the web for macOS)
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Notes
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
ENWW Printer specications 11
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver (for Windows, or the installer on
the web for macOS)
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
macOS 10.12 Sierra, macOS 10.13 High
Sierra
Download HP Easy Start from 123.hp.com/
LaserJet, and then use it to install the print
driver.
Notes
NOTE: Supported operating systems can change.
NOTE: For a current list of supported operating systems and HP’s all-inclusive help for the printer, go to
www.hp.com/support/colorljM751.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click Specications.
Table 1-2 Minimum system requirements
Windows macOS
● Internet connection
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 2 GB of available hard-disk space
● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is less than
100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is
found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is
found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will
then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver-only web
packs downloaded from www.hp.com for the printer and installed through the Add Printer wizard do not install
this service.
To uninstall the service, open the Control Panel, select Programs or Programs and Features, and then select Add/
Remove Programs or Uninstall a Program to remove the service. The le name is HPSmartDeviceAgentBase.
Mobile printing solutions
HP oers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
MobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing capabilities are supported.
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 1.5 GB of available hard-disk space
12 Chapter 1 Printer overview ENWW
● Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w BLE/NFC/Wireless accessory installed)
● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
● HP Smart app
● Google Cloud Print
● AirPrint
● Android Printing
● HP Roam
ENWW Printer specications 13
Printer dimensions
Table 1-3 Dimensions for the printer
Printer fully closed Printer fully opened
Height 398.5 mm (15.7 in) 442.5 mm (17.4 in)
Depth 589 mm (23.2 in) 992 mm (39 in)
Width 556 mm (21.9 in) 1,051 mm (41.4 in)
Weight 45.1 kg (99.4. lb)
Table 1-4 Dimensions for the 550-sheet paper tray
Height 150 mm (5.9 in)
Depth Tray closed: 584 mm (23 in)
Width Door closed: 556 mm (21.9 in)
Weight 10.2 kg (22.5 lb)
Tray opened: 999 mm (39.3 in)
Door opened: 640 mm (25.2 in)
Table 1-5 Dimensions for the printer with one 550-sheet paper tray
Printer fully closed Printer fully opened
Height 524.5 mm (20.6 in) 568.5 mm (22.4 in)
Depth 589 mm (23.2 in) 1,004 mm (39.5 in)
Width 556 mm (21.9 in) 1,051 mm (41.4 in)
Weight 55.3 kg (121.9 lb)
Table 1-6 Dimensions for the 2 x 550-sheet paper tray and stand
Height 347 mm (13.7 in)
1
Depth
1
Width
1
Weight
1
Does not include stability feet.
Tray closed: 659 mm (25.9 in)
Tray open: 1,074 mm (42.3 in)
Door closed: 556 mm (21.9 in)
Door open: 771 mm (30.4 in)
22.9 kg (50.5lb)
14 Chapter 1 Printer overview ENWW
Table 1-7 Dimensions for the printer with the 2 x 550-sheet paper tray and stand
Printer and accessories fully closed Printer and accessories fully opened
Height 722.5 mm (28.4 in) 766.5 mm (30.2 in)
1
Depth
1
Width
Weight
1
Does not include stability feet.
659 mm (25.9 in) 1,074 mm (42.3 in)
556 mm (21.9 in) 1,051 mm (41.4 in)
1
68.0 kg (149.9 lb)
Table 1-8 Dimensions for the high-capacity input paper tray and stand
Height 347 mm (13.7 in)
1
Depth
1
Width
1
Weight
1
Does not include stability feet.
Tray closed: 659 mm (25.9 in)
Tray open: 1,064 mm (41.9 in)
Door closed: 556 mm (21.9 in)
Door open: 771 mm (30.4 in)
28.2 kg (62.2 lb)
Table
1-9 Dimensions for the printer with the high-capacity input paper tray and stand
Printer and accessories fully closed Printer and accessories fully opened
Height 722.5 mm (28.4 in) 766.5 mm (30.2 in)
1
Depth
1
Width
Weight
1
Does not include stability feet.
Table
1-10 Dimensions for the stand
659 mm (25.9 in) 1,064 mm (41.9 in)
556 mm (21.9 in) 1,051 mm (41.4 in)
1
73.3 kg (161.6 lb)
Height 347 mm (13.7 in)
Depth
1
Door closed: 659 mm (25.9 in)
Door opened: 1,185 mm (46.7 in)
Width
1
Door closed: 556 mm (21.9 in)
Door opened: 556 mm (21.9 in)
1
Weight
1
Does not include stability feet.
15.8 kg (34.9 lb)
ENWW Printer specications 15
Table 1-11 Dimensions for the printer with the stand
Printer and accessories fully closed Printer and accessories fully opened
Height 722.5 mm (28.4 in) 766.5 mm (30.2 in)
1
Depth
1
Width
Weight
1
Does not include stability feet.
659 mm (25.9 in) 1,185 mm (46.7 in)
556 mm (21.9 in) 1,051 mm (41.4 in)
1
61.4 kg (135.4 lb)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/colorljM751 for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Table 1-12 Operating-environment specications
Environment Recommended Allowed
Temperature 15° to 27°C (59° to 80.6°F) 10° to 30°C (50° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
16 Chapter 1 Printer overview ENWW
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/colorljM751 for HP's all-inclusive help for the printer. Find the following support:
● Install and congure
● Learn and use
●
Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW Printer hardware setup and software installation 17
18 Chapter 1 Printer overview ENWW
2 Paper trays
●
Introduction
●
Load paper to Tray 1 (multipurpose tray)
●
Load paper to Tray 2
●
Load paper to the 550-sheet paper tray
●
Load paper to the 2 x 550-sheet paper trays
●
Load paper to the 2,700-sheet high-capacity input paper trays
●
Load and print envelopes
●
Load and print labels
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/colorljM751.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 19
Introduction
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
Load paper to Tray 1 (multipurpose tray)
Introduction
The following information describes how to load paper into Tray 1. This tray holds up to 100 sheets of 75 g/m
(20 lb) paper or 10 envelopes.
1. Open Tray 1.
2. Pull out the tray extension to support the paper.
2
20 Chapter 2 Paper trays ENWW
3. Use the blue adjustment latch to spread the paper
guides to the correct size, and then load paper in
the tray. For information about how to orient the
paper, see Table 2-1 Tray 1 paper orientation
on page 22.
Make sure that the paper ts under the ll line on
the paper guides.
NOTE: The maximum stack height is 10 mm (0.4
in), or approximately 100 sheets of 75 g/m2 (20 lb)
paper.
4. Using the blue adjustment latch, adjust the side
guides so that they lightly touch the paper stack,
but do not bend it.
ENWW Load paper to Tray 1 (multipurpose tray) 21
Tray 1 paper orientation
Table 2-1 Tray 1 paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing 12x18, 11x17, RA3, SRA3,
A3, 8K (273x394 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13), Ocio
(216x340 mm), SRA4, RA4,
A4, Letter
A4, Letter, Executive, A5, 16K
(197x273 mm) 16K
(195x270 mm), 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
Face-down
Bottom edge leading into the printer
Face-down
Left side of pre-printed image leading into
the printer
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
12x18, 11x17, RA3, SRA3,
A3, 8K (273x394 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13), Ocio
(216x340 mm), SRA4, RA4,
A4, Letter
Face-up
Top edge leading into the printer
22 Chapter 2 Paper trays ENWW
Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted
(continued)
Portrait
(continued)
Landscape 1-sided printing 12x18, 11x17, RA3, SRA3,
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
(continued)
A4, Letter, Executive, A5, 16K
(197x273 mm) 16K
(195x270 mm), 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
A3, 8K (273x394 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13), Ocio
(216x340 mm), SRA4, RA4,
A4, Letter
Face-up
Right side of pre-printed image leading into
the printer
Face-down
Left side of pre-printed image leading into
the printer
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
12x18, 11x17, RA3, SRA3,
A3, 8K (273x394 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13), Ocio
(216x340 mm), SRA4, RA4,
A4, Letter
Face-up
Right side of the pre-printed image leading
into the printer
ENWW Load paper to Tray 1 (multipurpose tray) 23
Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted
(continued)
Landscape
(continued)
1-sided printing A4, Letter, Executive, A5, 16K
(197x273 mm) 16K
(195x270 mm), 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter, Executive, A5, 16K
(197x273 mm) 16K
(195x270 mm), 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
Face-down
Bottom edge leading into the printer
Face-up
Top edge leading into the printer
Prepunched Portrait 1-sided printing 12x18, 11x17, RA3, SRA3,
A3, 8K (273x394 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13), Ocio
(216x340 mm), SRA4, RA4,
A4, Letter
Face-down
Holes toward the back of the printer
24 Chapter 2 Paper trays ENWW
Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Prepunched
(continued)
Portrait
(continued)
Landscape 1-sided printing A4, Letter, Executive, A5, 16K
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
12x18, 11x17, RA3, SRA3,
A3, 8K (273x394 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13), Ocio
(216x340 mm), SRA4, RA4,
A4, Letter
(197x273 mm) 16K
(195x270 mm), 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
Face-up
Holes toward the back of the printer
Face-down
Holes away from the printer
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter, Executive, A5, 16K
(197x273 mm) 16K
(195x270 mm), 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
Face-up
Holes towards the printer
ENWW Load paper to Tray 1 (multipurpose tray) 25
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Print
● Manage Trays
● Alternative Letterhead Mode
3. Select On, and then press the OK button.
26 Chapter 2 Paper trays ENWW
Load paper to Tray 2
Introduction
The following information describes how to load paper into Tray 2. The tray holds up to 550 sheets of 75 g/m
(20 lb) paper.
NOTE: The paper guides may be locked before use and may not be adjustable.
CAUTION: Do not extend more than one paper tray at a time.
1. Open the tray.
NOTE: Do not open this tray while the printer is
printing.
2. Before loading paper, adjust the paper-width
guides by squeezing the blue adjustment latches
and sliding the guides to the size of the paper
being used.
2
3. Adjust the paper-length guide by squeezing the
adjustment latch and sliding the guide to the size
of the paper being used.
ENWW Load paper to Tray 2 27
4. Load paper into the tray. For information about
Y
X
how to orient the paper, see Table 2-2 Tray 2 paper
orientation on page 29.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray
full indicator.
5. Check the paper to verify the guides lightly touch
the stack, but do not bend it.
NOTE: Do not adjust the paper guides tightly
against the paper stack. Adjust them to the
indentations or markings in the tray.
6. Close the tray.
7. The tray conguration message displays on the
printer control panel.
8. Press the OK button to accept the detected type
and size, or select Modify to choose a dierent
paper size or type.
For custom-size paper, specify the X and Y
dimensions for the paper when the prompt
displays on the printer control panel.
28 Chapter 2 Paper trays ENWW
Tray 2 paper orientation
Table 2-2 Tray 2 paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), SRA4, RA4, A4,
Letter
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
Face-up
Top edge at the back of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-up
Top edge at the right side of the tray
Face-down
Top edge at the back of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), SRA4, RA4, A4,
Letter
Face-down
Top edge at the left side of the tray
ENWW Load paper to Tray 2 29
Table 2-2 Tray 2 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted
(continued)
Landscape 1-sided printing A4, Letter, 16K (197x273
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), SRA4, RA4, A4,
Letter
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
Face-up
Top edge at the right side of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-up
Top edge at the back of the tray
Face-down
Top edge at the left side of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), SRA4, RA4, A4,
Letter
Face-down
Top edge at the back of the tray
30 Chapter 2 Paper trays ENWW
Table 2-2 Tray 2 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Prepunched Portrait 1-sided printing A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), SRA4, RA4, A4,
Letter
Face-up
Holes at the left side of the tray, with
the top of the form at the rear of the
printer
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-up
Holes at the back of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
11x17, A3, 8K (273x397
mm), 8K (270x390 mm),
8K (260x368 mm), B4
(JIS), Legal, Ocio
(8.5x13), Ocio (216x340
mm), SRA4, RA4, A4,
Letter
Face-down
Holes at the right side of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-down
Holes at the back of the tray
ENWW Load paper to Tray 2 31
Use Alternative Letterhead Mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Print
● Manage Trays
● Alternative Letterhead Mode
3. Select On, and then press the OK button.
32 Chapter 2 Paper trays ENWW
Load paper to the 550-sheet paper tray
Introduction
The following information describes how to load paper into the optional 550-sheet tray. This tray holds up to
550 sheets of 75 g/m2 (20 lb) paper.
NOTE: The paper guides may be locked before use and may not be adjustable.
CAUTION: Do not extend more than one paper tray at a time.
1. Open the tray.
NOTE: Do not open this tray while the printer is
printing.
2. Before loading paper, adjust the paper-width
guides by squeezing the blue adjustment latches
and sliding the guides to the size of the paper
being used.
3. Adjust the paper-length guide by squeezing the
adjustment latch and sliding the guide to the size
of the paper being used.
ENWW Load paper to the 550-sheet paper tray 33
4. For any of the following paper sizes, also adjust
the blue paper-stop lever in the left rear corner of
the tray to the correct position, as indicated by the
label in the tray:
● 12 x 18
● RA3
● 11 x 17
● A3
● SRA3
5. Load paper into the tray. For information about
how to orient the paper, see Table 2-3 550-sheet
tray paper orientation on page 36.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray
full indicator.
6. Check the paper to verify the guides lightly touch
the stack, but do not bend it.
NOTE: Do not adjust the paper guides tightly
against the paper stack. Adjust them to the
indentations or markings in the tray.
7. Close the tray.
34 Chapter 2 Paper trays ENWW
8. The tray conguration message displays on the
X
Y
printer control panel.
9. Press the OK button to accept the detected type
and size, or select Modify to choose a dierent
paper size or type.
For custom-size paper, specify the X and Y
dimensions for the paper when the prompt
displays on the printer control panel.
ENWW Load paper to the 550-sheet paper tray 35
550-sheet paper tray paper orientation
Table 2-3 550-sheet tray paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
Face-up
Top edge at the back of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-up
Top edge at the right side of the tray
Face-down
Top edge at the back of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
Face-down
Top edge at the left side of the tray
36 Chapter 2 Paper trays ENWW
Table 2-3 550-sheet tray paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted
(continued)
Landscape 1-sided printing A4, Letter, 16K (197x273
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
Face-up
Top edge at the right side of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-up
Top edge at the back of the tray
Face-down
Top edge at the back of the tray
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
Face-down
Top edge at the left side of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
ENWW Load paper to the 550-sheet paper tray 37
Table 2-3 550-sheet tray paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Prepunched Portrait 1-sided printing A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
Face-up
Holes at the left side of the tray, with
the top of the form at the rear of the
printer
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-up
Holes at the back of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
Face-down
Holes at the right side of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-down
Holes at the back of the tray
38 Chapter 2 Paper trays ENWW
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Print
● Manage Trays
● Alternative Letterhead Mode
3. Select On, and then press the OK button.
ENWW Load paper to the 550-sheet paper tray 39
Load paper to the 2 x 550-sheet paper trays
Introduction
The following information describes how to load paper into the optional 2 x 550-sheet paper trays. These trays
hold up to 550 sheets of 75 g/m2 (20 lb) paper.
NOTE: The procedure to load paper for Tray 4 is the same as for Tray 3. Only Tray 3 is shown here.
NOTE: The paper guides may be locked before use and may not be adjustable.
CAUTION: Do not extend more than one paper tray at a time.
1. Open the tray.
NOTE: Do not open this tray while the printer is
printing.
2. Before loading paper, adjust the paper-width
guides by squeezing the blue adjustment latches
and sliding the guides to the size of the paper
being used.
3. Adjust the paper-length guide by squeezing the
adjustment latch and sliding the guide to the size
of the paper being used.
40 Chapter 2 Paper trays ENWW
4. For any of the following paper sizes, also adjust
the blue paper-stop lever in the left rear corner of
the tray to the correct position, as indicated by the
label in the tray:
● 12 x 18
● RA3
● 11 x 17
● A3
● SRA3
5. Load paper into the tray. For information about
how to orient the paper, see Table 2-4 2 x 550-
sheet tray paper orientation on page 43.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray
full indicator.
6. Check the paper to verify the guides lightly touch
the stack, but do not bend it.
NOTE: Do not adjust the paper guides tightly
against the paper stack. Adjust them to the
indentations or markings in the tray.
7. Close the tray.
ENWW Load paper to the 2 x 550-sheet paper trays 41
8. The tray conguration message displays on the
X
Y
printer control panel.
9. Press the OK button to accept the detected type
and size, or select Modify to choose a dierent
paper size or type.
For custom-size paper, specify the X and Y
dimensions for the paper when the prompt
displays on the printer control panel.
42 Chapter 2 Paper trays ENWW
2 x 550-sheet paper tray paper orientation
Table 2-4 2 x 550-sheet tray paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
Face-up
Top edge at the back of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-up
Top edge at the right side of the tray
Face-down
Top edge at the back of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
Face-down
Top edge at the left side of the tray
ENWW Load paper to the 2 x 550-sheet paper trays 43
Table 2-4 2 x 550-sheet tray paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted
(continued)
Landscape 1-sided printing A4, Letter, 16K (197x273
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
Face-up
Top edge at the right side of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-up
Top edge at the back of the tray
Face-down
Top edge at the back of the tray
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
Face-down
Top edge at the left side of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
44 Chapter 2 Paper trays ENWW
Table 2-4 2 x 550-sheet tray paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Prepunched Portrait 1-sided printing A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
Face-up
Holes at the left side of the tray, with
the top of the form at the rear of the
printer
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-up
Holes at the back of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter, 16K (197x273
mm) 16K (195x270 mm),
Executive, A5, 16K
(184x260 mm), B5 (JIS),
Double Japan Postcard
(148x200 mm)
12x18, 11x17, A3, 8K
(273x397 mm), 8K
(270x390 mm), 8K
(260x368 mm), B4 (JIS),
Legal, Ocio (8.5x13),
Ocio (216x340 mm),
SRA3, RA3, SRA4, RA4,
A4, Letter
Face-down
Holes at the right side of the tray
NOTE: This is the preferred
orientation when printing on A4 or
Letter.
Face-down
Holes at the back of the tray
ENWW Load paper to the 2 x 550-sheet paper trays 45
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Print
● Manage Trays
● Alternative Letterhead Mode
3. Select On, and then press the OK button.
46 Chapter 2 Paper trays ENWW
Load paper to the 2,700-sheet high-capacity input paper trays
11
A4
Introduction
The following information describes how to load paper into the high-capacity input (HCI) paper tray. This tray
holds up to 2,700 sheets of 75 g/m2 (20 lb) paper.
CAUTION: Do not extend more than one paper tray at a time.
1. Release the tray latch, and then slide the tray away
from the printer to open it.
NOTE: Do not open this tray while the printer is
printing.
2. Adjust the paper-size guide to the correct position
for the paper.
ENWW Load paper to the 2,700-sheet high-capacity input paper trays 47
3. Load paper into the tray. Check the paper to verify
the guides lightly touch the stack, but do not bend
it. For information about how to orient the paper,
see Table 2-5 2,700-sheet HCI paper tray paper
orientation on page 49.
NOTE: To prevent jams, do not overll the tray.
Be sure that the top of the stack is below the tray
full indicator.
NOTE: If the tray is not adjusted correctly, an
error message might appear during printing or the
paper might jam.
4. Close the tray.
5. The tray conguration message displays on the
printer control panel.
6. Press the OK button to accept the detected type
and size, or select Modify to choose a dierent
paper size or type.
48 Chapter 2 Paper trays ENWW
2,700-sheet HCI paper tray paper orientation
Table 2-5 2,700-sheet HCI paper tray paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing A4, Letter Face-down
Top edge at the back of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
Landscape 1-sided printing A4, Letter Face-down
A4, Letter Face-up
Top edge at the back of the tray
Top edge at the left side of the tray
ENWW Load paper to the 2,700-sheet high-capacity input paper trays 49
Table 2-5 2,700-sheet HCI paper tray paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted
(continued)
Prepunched Landscape 1-sided printing A4, Letter Face-down
Landscape
(continued)
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter Face-up
Top edge at the right side of the tray
Holes at the left side of the tray
Automatic 2-sided
printing or with
Alternative Letterhead
Mode enabled
A4, Letter Face-up
Holes at the right side of the tray, with
the top of the form to the right side
50 Chapter 2 Paper trays ENWW
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Print
● Manage Trays
● Alternative Letterhead Mode
3. Select On, and then press the OK button.
ENWW Load paper to the 2,700-sheet high-capacity input paper trays 51
Load and print envelopes
Introduction
The following information describes how to print and load envelopes. Use only Tray 1 to print on envelopes. Tray
1 holds up to 10 envelopes.
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print
driver, and then load the envelopes into the tray after sending the print job to the printer.
Print envelopes
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
NOTE: To access these features from Windows 10, select Print, and then select the printer.
3. Click the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.
Envelope orientation
NOTE: The printer does not support duplex printing on envelopes.
52 Chapter 2 Paper trays ENWW
Tray Envelope size How to load
Tray 1 Envelope #9, Envelope #10, Envelope
Monarch, Envelope DL, Envelope B5,
Envelope C5 (wallet), Envelope C6
Envelope B5, Envelope C5 (pocket) Face-down
Face-down
Top edge toward the back of the printer
Bottom edge leading into the printer; top
ap open
ENWW Load and print envelopes 53
Load and print labels
Introduction
The following information describes how to print and load labels.
To print labels using the manual feed option, follow these steps to select the correct settings in the print driver,
and then load the labels into the tray after sending the print job to the printer. When using manual feed, the
printer waits to print the job until it detects that the tray has been opened.
Manually feed labels
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
NOTE: To access these features from Windows 10, select Print, and then select the printer.
3. Click the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the sheets of labels.
5. In the Paper type drop-down list, select Labels.
6. In the Paper source drop-down list, select Manual feed.
NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is congured for
the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is
congured for labels, the printer will print from Tray 2. If Tray 3 is installed and congured for labels, but
Tray 2 is not congured for labels, the printer will print from Tray 3.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the Print button to print the job.
54 Chapter 2 Paper trays ENWW
Label orientation
Tray How to load labels
Tray 1 Face-down
550-sheet trays Face-up
Bottom edge leading into the printer
Top edge at the left side of the tray
ENWW Load and print labels 55
56 Chapter 2 Paper trays ENWW
3 Supplies, accessories, and parts
●
Order supplies, accessories, and parts
●
Congure the HP toner-cartridge-protection supply settings
●
Replace the toner cartridges
●
Replace the imaging drums
●
Replace the toner-collection unit
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/colorljM751.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 57
Order supplies, accessories, and parts
Ordering
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the
printer IP address or host name in the address/URL eld. The EWS
contains a link to the HP SureSupply Web site, which provides
options for purchasing Original HP supplies.
Supplies and accessories
Item Description Cartridge number Part number
Supplies
HP 658A Black Original LaserJet Toner
Cartridge
HP 658X High Yield Black Original
LaserJet Toner Cartridge
HP 658A Cyan Original LaserJet Toner
Cartridge
HP 658X High Yield Cyan Original
LaserJet Toner Cartridge
HP 658A Magenta Original LaserJet
Toner Cartridge
HP 658X High Yield Magenta Original
LaserJet Toner Cartridge
HP 658A Yellow Original LaserJet Toner
Cartridge
HP 658X High Yield Yellow Original
LaserJet Toner Cartridge
HP Imaging Drum Replacement imaging drum 660A W2004A
Accessories
HP LaserJet 550-sheet Paper Tray Optional 550-sheet paper tray
Standard-yield replacement black toner
cartridge
High-yield replacement black toner
cartridge
Standard-yield replacement cyan toner
cartridge
High-yield replacement cyan toner
cartridge
Standard-yield replacement magenta
toner cartridge
High-yield replacement magenta toner
cartridge
Standard-yield replacement yellow
toner cartridge
High-yield replacement yellow toner
cartridge
NOTE: The printer supports up to two
550-sheet paper trays.
658A W2000A
658X W2000X
658A W2001A
658X W2001X
658A W2003A
658X W2003X
658A W2002A
658X W2002X
Not applicable T3V27A
HP LaserJet 2 x 550-sheet Paper Tray
and Stand
HP LaserJet 2,700-sheet HCI Paper
Tray and Stand
HP LaserJet Stand Optional stand Not applicable T3V28A
HP Jetdirect 2900nw Print Server USB wireless print server accessory Not applicable J8031A
Optional 2 x 550-sheet paper tray and
stand to support the printer
Optional 2,700-sheet paper tray and
stand to support the printer
Not applicable T3V29A
Not applicable T3V30A
58 Chapter 3 Supplies, accessories, and parts ENWW
Item Description Cartridge number Part number
HP Jetdirect 3100w BLE/NFC/Wireless
Accessory
HP Internal USB ports Two optional USB ports for connecting
HP Foreign Interface Harness Optional port accessory for connecting
HP Secure High Performance Hard Disk
Drive
HP 1GB DDR3 x32 144-Pin 800MHz
SODIMM
Wi-Fi direct accessory for “touch” and
Bluetooth printing from mobile devices
third-party devices
third-party devices.
Optional 500 GB FIPS140 certied hard
drive
Optional DIMM for expanding the
memory
Maintenance/long-life consumables
Maintenance/LLC Kit
HP LaserJet 110V Fuser Kit 3WT87A
HP LaserJet 220V Fuser Kit 3WT88A
HP LaserJet Image Transfer Kit 3WT89A
HP LaserJet Toner Collection Unit 3WT90A
1
HP Maintenance/Long Life Consumables (LLC) life specications are estimations based on the LLC life test conditions listed below. Actual
individual life/yield during normal use varies depending on usage, environment, paper and other factors. Estimated life is not an implied
guarantee or warrantable.
Part number Estimated life
Not applicable 3JN69A
Not applicable B5L28A
Not applicable B5L31A
Not applicable B5L29A
Not applicable E5K48A
150,000 pages
150,000 pages
150,000 pages
100,000 pages
1
*
*
*
*
*
The LLC life test conditions:
● Print coverage: 5% evenly distributed across the page
● Environment: 17° to 25°C (62.6° to 77°F); 30%-70% relative humidity (RH)
● Media size: Letter/A4
● Media weight: 75 g/m2 (20 lb) plain media
● Job size: 4 pages or more on average
● Long-edge feed (Letter/A4)
Factors that can reduce life from the conditions above:
● Media narrower than Letter/A4 widths (thermal slowdowns equal more rotations)
● Paper heavier than 75 g/m2 (20 lb) (heavier media creates higher stress on printer components)
● Print jobs smaller than 4 pages (smaller jobs mean more thermal cycling and more rotations)
ENWW Order supplies, accessories, and parts 59
Customer self-repair parts
Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More
information about the CSR program and benets can be found at www.hp.com/go/csr-support and
www.hp.com/go/csr-faq.
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized
service or support provider. When ordering, one of the following will be needed: part number, serial number
(found on back of printer), product number, or printer name.
● Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay
HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not
provided under the HP printer warranty.
● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no
additional charge during the printer warranty period.
Item Description Self-replacement options Part number
550-sheet paper tray Replacement 550-sheet paper tray Mandatory T3V27A
Toner collection unit Replacement toner collection unit Mandatory 3WT90A
Fuser Replacement fuser Mandatory 3WT87A (110V)
3WT88A (220V)
Image transfer kit Replacement intermediate transfer belt,
secondary transfer roller, and paper tray
rollers
Foreign interface harness Replacement foreign interface harness Mandatory B5L31A
Internal USB ports Replacement internal USB ports Mandatory B5L28A
Secure Hard Disk Drive Replacement hard disk drive Mandatory B5L29A
1GB 90-Pin DDR3 x32 800 MHz SODIMM Replacement memory DIMM Mandatory E5K48A
HP Jetdirect 2900nw Print Server Replacement USB wireless print server
accessory
HP Jetdirect 3100w BLE/NFC/Wireless
Accessory
Replacement Wi-Fi print accessory for
“touch” and Bluetooth printing from mobile
devices
Mandatory 3WT89A
Mandatory J8031A
Mandatory 3JN69A
60 Chapter 3 Supplies, accessories, and parts ENWW
Congure the HP toner-cartridge-protection supply settings
●
Introduction
●
Enable or disable the Cartridge Policy feature
●
Enable or disable the Cartridge Protection feature
Introduction
Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and
protect the cartridges that are installed from theft. These features are available with HP FutureSmart versions 3
and later.
● Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only genuine
HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible print
quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer control panel
displays a message that the cartridge is unauthorized and it provides information explaining how to
proceed.
● Cartridge Protection: This feature permanently associates toner cartridges with a specic printer, or eet of
printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When
this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into
an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel
displays a message that the cartridge is protected, and it provides information explaining how to proceed.
CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in
the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the
feature before installing the new cartridge.
Turning the feature o does not turn o protection for cartridges that are currently installed.
Both features are o by default. Follow these procedures to enable or disable them.
Enable or disable the Cartridge Policy feature
NOTE: Enabling or disabling this feature might require entering an administrator password.
Use the printer control panel to enable the Cartridge Policy feature
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Manage Supplies
● Cartridge Policy
3. Select Authorized HP.
Use the printer control panel to disable the Cartridge Policy feature
NOTE: Enabling or disabling this feature might require entering an administrator password.
ENWW Congure the HP toner-cartridge-protection supply settings 61
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Manage Supplies
● Cartridge Policy
3. Select O.
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
1. Open the HP Embedded Web Server (EWS):
a. Find the printer IP address. On the printer control panel, press the button, and then use the arrow
keys to select the Ethernet
address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
menu. Press the OK button to open the menu and display the IP
2. Open the Print tab.
3. From the left navigation pane, select Manage Supplies.
4. In the Supply Settings area, select Authorized HP from the Cartridge Policy drop-down list.
5. Click the Apply button to save the changes.
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
1. Open the HP Embedded Web Server (EWS):
a. Find the printer IP address. On the printer control panel, press the button, and then use the arrow
keys to select the Ethernet menu. Press the OK button to open the menu and display the IP
address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Print tab.
3. From the left navigation pane, select Manage Supplies.
4. In the Supply Settings area, select O from the Cartridge Policy drop-down list.
5. Click the Apply button to save the changes.
62 Chapter 3 Supplies, accessories, and parts ENWW
Troubleshoot Cartridge Policy control panel error messages
Error message Description Recommended action
10.0X.30 Unauthorized <Color> Cartridge The administrator has congured this
printer to use only genuine HP supplies that
are still under warranty. The cartridge must
be replaced to continue printing.
Enable or disable the Cartridge Protection feature
NOTE: Enabling or disabling this feature might require entering an administrator password.
Use the printer control panel to enable the Cartridge Protection feature
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Manage Supplies
● Cartridge Protection
3. Select Protect Cartridges.
Replace the cartridge with a genuine
HP toner cartridge.
If you believe you purchased a genuine
HP supply, visit www.hp.com/go/
anticounterfeit to determine if the toner
cartridge is a genuine HP cartridge, and
learn what to do if it is not a genuine
HP cartridge.
4. When the printer prompts to conrm, select Continue to enable the feature.
CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in
the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the
feature before installing the new cartridge.
Turning the feature o does not turn o protection for cartridges that are currently installed.
Use the printer control panel to disable the Cartridge Protection feature
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Manage Supplies
● Cartridge Protection
3. Select O.
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
1. Open the HP Embedded Web Server (EWS):
a. Find the printer IP address. On the printer control panel, press the button, and then use the arrow
keys to select the Ethernet menu. Press the OK button to open the menu and display the IP
address or host name.
ENWW Congure the HP toner-cartridge-protection supply settings 63
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Print tab.
3. From the left navigation pane, select Manage Supplies.
4. In the Supply Settings area, select Protect cartridges from the Cartridge Protection drop-down list.
5. Click the Apply button to save the changes.
CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed in
the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the
feature before installing the new cartridge.
Turning the feature o does not turn o protection for cartridges that are currently installed.
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
1. Open the HP Embedded Web Server (EWS):
a. Find the printer IP address. On the printer control panel, press the button, and then use the arrow
keys to select the Ethernet menu. Press the OK button to open the menu and display the IP
address or host name.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the Print tab.
3. From the left navigation pane, select Manage Supplies.
4. In the Supply Settings area, select O from the Cartridge Protection drop-down list.
5. Click the Apply button to save the changes.
64 Chapter 3 Supplies, accessories, and parts ENWW
Troubleshoot Cartridge Protection control panel error messages
Error message Description Recommended action
10.0X.57 Protected <Color> Cartridge The cartridge can only be used in the printer
or eet of printers that initially protected it
using HP Cartridge Protection.
The Cartridge Protection feature allows an
administrator to restrict cartridges to work
in only one printer or eet of printers. The
cartridge must be replaced to continue
printing.
Replace the cartridge with a new toner
cartridge.
ENWW Congure the HP toner-cartridge-protection supply settings 65
Replace the toner cartridges
Toner-cartridge information
This printer indicates when the toner-cartridge level is low and very low. The actual toner-cartridge life remaining
can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/
suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
The printer uses four colors and has a dierent toner cartridge for each color: yellow (Y), magenta (M), cyan (C),
and black (K). The toner cartridges are inside the front door.
Item Description Cartridge number Part number
Supplies
HP 658A Black Original LaserJet Toner
Cartridge
HP 658X High Yield Black Original
LaserJet Toner Cartridge
HP 658A Cyan Original LaserJet Toner
Cartridge
HP 658X High Yield Cyan Original
LaserJet Toner Cartridge
HP 658A Magenta Original LaserJet
Toner Cartridge
HP 658X High Yield Magenta Original
LaserJet Toner Cartridge
HP 658A Yellow Original LaserJet Toner
Cartridge
HP 658X High Yield Yellow Original
LaserJet Toner Cartridge
NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For
more information, go to www.hp.com/go/learnaboutsupplies.
Do not remove the toner cartridge from its package until it is time to replace it.
Standard-yield replacement black toner
cartridge
High-yield replacement black toner
cartridge
Standard-yield replacement cyan toner
cartridge
High-yield replacement cyan toner
cartridge
Standard-yield replacement magenta
toner cartridge
High-yield replacement magenta toner
cartridge
Standard-yield replacement yellow
toner cartridge
High-yield replacement yellow toner
cartridge
658A W2000A
658X W2000X
658A W2001A
658X W2001X
658A W2003A
658X W2003X
658A W2002A
658X W2002X
CAUTION: Do not touch the developer roller. Fingerprints on the developer roller can cause print-quality
problems.
The following illustration shows the toner-cartridge components.
66 Chapter 3 Supplies, accessories, and parts ENWW
1 Handle
2 Developer roller
3 Protective shield
4 Memory chip
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.
Remove and replace the cartridges
1. Open the front door.
ENWW Replace the toner cartridges 67
2. Grasp the handle of the used toner cartridge and
2
1
3
4
pull out to remove it.
3. Remove the new toner cartridge from its
packaging by removing the end caps, removing the
cartridge from the plastic bag, and then removing
the orange protective shield. Save all packaging for
recycling the used toner cartridge.
NOTE: Do not touch the developer roller.
Fingerprints on the developer roller can cause
print-quality problems.
4. Hold both ends of the toner cartridge and rock it
5-6 times.
68 Chapter 3 Supplies, accessories, and parts ENWW
5. Support the toner cartridge underneath with one
hand while holding the cartridge handle with the
other. Align the toner cartridge with its slot on the
shelf, and then insert the toner cartridge into the
printer.
NOTE: Avoid touching the developer roller.
Fingerprints on the developer roller can cause print
defects.
6. Close the front door.
ENWW Replace the toner cartridges 69
Replace the imaging drums
1
2
4
3
Imaging drum information
This printer indicates when an imaging drum level is low and very low. The actual imaging drum life remaining
can vary. Consider having a replacement imaging drum available to install when print quality is no longer
acceptable.
To purchase imaging drums or check imaging drum compatibility for the printer, go to HP SureSupply at
www.hp.com/go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
The printer uses four imaging drums installed next to each toner cartridge. One universal imaging drum part ts
in all four positions. The imaging drums are inside the front door.
Item Description Cartridge number Part number
HP Imaging Drum Replacement imaging drum 660A W2004A
Do not remove the imaging drum from its package until it is time to replace it.
CAUTION: To prevent damage to the imaging drum, do not expose it to light for more than a few minutes. Cover
the green imaging drum if it must be removed from the printer for an extended period of time. Do not touch the
imaging drum. Fingerprints on the imaging drum can cause print-quality problems.
The following illustration shows the imaging drum components.
1 Handle
2 Imaging drum
3 Protective shield
4 Memory chip
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
70 Chapter 3 Supplies, accessories, and parts ENWW
NOTE: Information about recycling used imaging drums is in the imaging drum box.
Remove and replace the imaging drums
1. Open the front door.
2. Rotate the blue lever in front of the imaging drum
to the left.
3. Grasp the handle of the used imaging drum and
pull out to remove it.
ENWW Replace the imaging drums 71
4. Remove the new imaging drum from its packaging
2
1
3
4
by removing the end caps, removing the imaging
drum from the plastic bag, and then removing the
orange protective shield. Save all packaging for
recycling the imaging drum.
NOTE: Avoid touching the green imaging drum.
Fingerprints on the imaging drum can cause print
defects.
5. Support the imaging drum underneath with one
hand while holding the handle with the other. Align
the imaging drum with its slot on the shelf, and
then insert the imaging drum into the printer.
NOTE: Avoid touching the green imaging drum.
Fingerprints on the imaging drum can cause print
defects.
6. Close the front door.
72 Chapter 3 Supplies, accessories, and parts ENWW
Replace the toner-collection unit
Toner-collection unit information
Replace the toner collection unit when the control panel prompts you.
Item Description Cartridge number Part number
HP Toner Collection Unit Replacement toner-collection unit Not applicable 3WT90A
CAUTION: When the toner collection unit reaches the end of its life, the printer will stop printing to avoid
damage to internal parts. You must replace the toner collection unit to continue printing.
NOTE: The toner collection unit is designed for a single use. Do not attempt to empty the toner collection unit
and reuse it. Doing so could lead to toner being spilled inside the printer, which could result in reduced print
quality. After use, return the toner collection unit to HP’s Planet Partners program for recycling.
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
Remove and replace the toner-collection unit
1. Open the front door.
2. Open the left door.
ENWW Replace the toner-collection unit 73
3. Grasp the front of the toner-collection unit and
remove it from the printer.
4. Remove the new toner-collection unit from its
packaging.
5. Install the new unit into the printer. Make sure the
toner-collection unit is rmly in place.
74 Chapter 3 Supplies, accessories, and parts ENWW
6. Close the left door.
NOTE: If the toner-collection unit is not installed
correctly, the left door does not close completely.
To recycle the used toner-collection unit, follow the
instructions included with the new toner-collection
unit.
7. Close the front door.
ENWW Replace the toner-collection unit 75
76 Chapter 3 Supplies, accessories, and parts ENWW
4 Print
●
Print tasks (Windows)
●
Print tasks (macOS)
●
Store print jobs on the printer to print later or print privately
●
Mobile printing
●
Print from a USB ash drive
●
Print using high-speed USB 2.0 port (wired)
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/colorljM751.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 77
Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
NOTE: For more information, click the Help (?) button in the print driver.
3. Click the tabs in the print driver to congure the available options. For example, set the paper orientation
on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/
Quality tab.
4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.
5. Click the Print button to print the job.
Automatically print on both sides (Windows)
Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides
manually.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
3. Click the Finishing tab.
4. Select Print on both sides. Click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the job.
78 Chapter 4 Print ENWW
Manually print on both sides (Windows)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
3. Click the Finishing tab.
4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the rst side of the job.
6. Retrieve the printed stack from the output bin, and place it in Tray 1.
7. If prompted, select the appropriate control panel button to continue.
Print multiple pages per sheet (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down.
5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document
Properties dialog.
6. In the Print dialog, click Print to print the job.
ENWW Print tasks (Windows) 79
Select the paper type (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
3. Click the Paper/Quality tab.
4. Select the paper type from the Paper type drop-down list.
5. Click OK to close the Document Properties dialog. In the Print dialog, click Print to print the job.
If the tray needs to be congured, a tray conguration message displays on the printer control panel.
6. Load the tray with the specied type and size of paper, and then close the tray.
7. Press the OK button to accept the detected type and size, or select Modify to choose a dierent paper size
or type.
8. Select the correct type and size, and then touch the OK button.
80 Chapter 4 Print ENWW
Additional print tasks
Go to www.hp.com/support/colorljM751.
Instructions are available for performing specic print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
● Select the page orientation
● Create a booklet
● Scale a document to t a specic paper size
● Print the rst or last pages of the document on dierent paper
● Print watermarks on a document
ENWW Print tasks (Windows) 81
Print tasks (macOS)
How to print (macOS)
The following procedure describes the basic printing process for macOS.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for dierent software programs.
4. Click the Print button.
Automatically print on both sides (macOS)
NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (macOS)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for dierent software programs.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the printer, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.
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Print multiple pages per sheet (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the paper type (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
NOTE: The name of the item varies for dierent software programs.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all printers.
● Media Type: Select the option for the type of paper for the print job.
● Print Quality: Select the resolution level for the print job.
● Edge-To-Edge Printing: Select this option to print close to the paper edges.
5. Click the Print button.
Additional print tasks
Go to www.hp.com/support/colorljM751.
Instructions are available for performing specic print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
● Select the page orientation
● Create a booklet
● Scale a document to t a specic paper size
● Print the rst or last pages of the document on dierent paper
● Print watermarks on a document
ENWW Print tasks (macOS) 83
Store print jobs on the printer to print later or print privately
Introduction
The following information provides procedures for creating and printing documents that are stored on the
printer. These jobs can be printed at a later time or printed privately.
●
Create a stored job (Windows)
●
Create a stored job (macOS)
●
Print a stored job
●
Delete a stored job
●
Information sent to printer for Job Accounting purposes
Create a stored job (Windows)
Store jobs on the printer for private or delayed printing.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies for
dierent software programs).
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
3. Click the Job Storage tab.
4. Select a Job Storage Mode option.
● Proof and Hold: Print and proof one copy of a job, and then print more copies.
● Personal Job: The job does not print until you request it at the printer control panel. For this job-
storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, you must provide the required PIN at the control panel. If you
encrypt the job, you must provide the required password at the control panel. The print job is deleted
from memory after it prints and is lost if the printer loses power.
● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory so you can print it again later.
● Stored Job: Store a job on the printer and allow other users to print the job at any time. For this job-
storage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, the person who prints the job must provide the required PIN at
the control panel. If you encrypt the job, the person who prints the job must provide the required
password at the control panel.
84 Chapter 4 Print ENWW
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name:
● Use Job Name + (1-99): Append a unique number to the end of the job name.
● Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the Print
button to print the job.
Create a stored job (macOS)
Store jobs on the printer for private or delayed printing.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the printer.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Job Storage menu.
4. In the Mode drop-down list, select the type of stored job.
● Proof and Hold: Print and proof one copy of a job, and then print more copies.
● Personal Job: The job does not print until someone requests it at the printer control panel. If the job
has a personal identication number (PIN), provide the required PIN at the control panel. The print job
is deleted from memory after it prints and is lost if the printer loses power.
● Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory to print it again later.
● Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a
personal identication number (PIN), the person who prints the job must provide the required PIN at
the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name.
● Use Job Name + (1-99): Append a unique number to the end of the job name.
● Replace Existing File: Overwrite the existing stored job with the new one.
6. If you selected the Stored Job or Personal Job option in step 4, you can protect the job with a PIN. Type a 4-
digit number in the Use PIN to Print eld. When other people attempt to print this job, the printer prompts
them to enter this PIN number.
7. Click the Print button to process the job.
ENWW Store print jobs on the printer to print later or print privately 85
Print a stored job
Use this procedure to print a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select Job Storage.
2. Under Stored Job to Print, select the name of the folder where the job is stored.
3. Select the name of the job, and then select Select.
If the job is private or encrypted, enter the PIN or password.
4. To adjust the number of copies, select the number of copies eld in the bottom-left corner of the screen.
Use the keypad to enter the number of copies to print.
5. Select Start or Print to print the job.
Delete a stored job
You can delete documents that have been saved to the printer when they are no longer needed. You can also
adjust the maximum number of jobs for the printer to store.
Delete a job that is stored on the printer
Follow these steps to delete a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select Job Storage.
2. Under Stored Job to Print, select the name of the folder where the job is stored.
3. Select the name of the job.
4. Select the Trash button to delete the job.
If the job is private or encrypted, enter the PIN or password, and then select OK.
5. Select Delete Jobs on the conrmation prompt.
Change the job storage limit
When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and
job name. If a job is not already stored under the same user and job name, and the printer needs additional
space, the printer might delete other stored jobs starting with the oldest. Follow these steps to change the
number of jobs that the printer can store:
1. From the Home screen on the printer control panel, select Settings.
2. Open the following menus:
● Print
● Manage Stored Jobs
● Temporary Job Storage Limit
3. Use the keypad to enter the number of jobs that the printer stores.
4. Select Done to save the setting.
86 Chapter 4 Print ENWW
Information sent to printer for Job Accounting purposes
Printing jobs sent from drivers on the client (e.g., PC) may send personally identiable information to HP’s
Printing and Imaging devices. This information may include, but is not limited to, user name and client name
from which the job originated that may be used for job accounting purposes, as determined by the Administrator
of the printing device. This same information may also be stored with the job on the mass storage device (e.g.,
disk drive) of the printing device when using the job storage feature.
ENWW Store print jobs on the printer to print later or print privately 87
Mobile printing
Introduction
HP oers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
MobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
●
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing
●
HP ePrint via email
●
AirPrint
●
Android embedded printing
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing
HP provides Wi-Fi, Wi-Fi Direct Print, Near Field Communication (NFC), and Bluetooth Low Energy (BLE) printing
for printers with a supported HP Jetdirect 3100w BLE/NFC/Wireless Accessory. This accessory is available as an
option for HP LaserJet printers that include a hardware-integration pocket (HIP).
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing enable Wi-Fi capable (mobile) devices to make a wireless network
connection directly to the printer without using a wireless router.
The printer does not need to be connected to the network for this mobile walk-up printing to work.
Use Wi-Fi Direct Print to print wirelessly from the following devices:
● iPhone, iPad, or iPod touch using Apple AirPrint
● Android mobile devices using the Android embedded print solution
● HP Roam
For more information on wireless printing, go to www.hp.com/go/wirelessprinting.
NFC and Wi-Fi Direct Print capabilities can be enabled or disabled from the printer control panel.
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Networking
● Wi-Fi Direct
● Status
3. Select On, and then select OK to enable wireless printing.
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
provide each printer a unique Wi-Fi Direct Name for easier printer identication for Wi-Fi Direct printing. The
wireless network names, e.g., Wi-Fi, Wi-Fi Direct, etc. are available on the Information screen by pressing or
touching the Information button on the printer control panel, and then selecting the Network option or
the Wireless option.
88 Chapter 4 Print ENWW
Complete the following procedure to change the printer Wi-Fi Direct name:
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
● Networking
● Wi-Fi Direct
● Wi-Fi Direct name
3. Use the keypad to change the name in the Wi-Fi Direct Name text eld. Select OK.
HP ePrint via email
Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from
any email enabled device.
To use HP ePrint, the printer must meet these requirements:
● The printer must be connected to a wired or wireless network and have Internet access.
HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
●
Follow this procedure to enable HP Web Services and register with HP Connected:
AirPrint
1. Open the HP Embedded Web Server (EWS):
a. Find the printer IP address. On the printer control panel, press the button, and then use the arrow
keys to select the Ethernet menu. Press the OK button to open the menu and display the IP
address or host name.
b. From a computer on the same network as the printer, open a web browser. In the address line, type
the IP address or host name exactly as it displays on the printer control panel. Press the Enter key on
the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Click the HP Web Services tab.
3. Select the option to enable Web Services.
NOTE: Enabling Web Services might take several minutes.
4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7 Lion and
newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third
generation or later) in the following mobile applications:
ENWW Mobile printing 89
● Mail
● Photos
● Safari
iBooks
●
● Select third-party applications
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more
information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/MobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier
do not support USB connections.
Android embedded printing
HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP
printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The print solution is built into the many versions of the operating system.
NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print
Service Plugin.
For more information on how to use Android embedded printing and which Android devices are supported, go to
www.hp.com/go/MobilePrinting.
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