User Guide
LaserJet Enterprise MFP M527
www.hp.com/support/ljM527MFP
M527zM527fM527dn
HP LaserJet Enterprise MFP M527
User Guide
Copyright and License
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© Copyright 2017 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
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services are set forth in the express warranty
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services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 3, 1/2019
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Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Printer views .............................................................................................................................................................................. 2
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 3
Interface ports ...................................................................................................................................................... 4
Control-panel view ............................................................................................................................................... 4
How to use the touchscreen control panel ................................................................................. 7
Printer specications ................................................................................................................................................................ 8
Technical specications ....................................................................................................................................... 8
Supported operating systems ......................................................................................................................... 10
Mobile printing solutions .................................................................................................................................. 12
Printer dimensions ............................................................................................................................................ 13
Power consumption, electrical specications, and acoustic emissions .................................................... 15
Operating-environment range ........................................................................................................................ 16
Printer hardware setup and software installation ............................................................................................................ 17
2 Paper trays .............................................................................................................................................................................................. 19
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 20
Introduction ........................................................................................................................................................ 20
Tray 1 paper orientation ................................................................................................................................... 21
Use alternative letterhead mode .................................................................................................................... 21
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 21
Load paper to Trays 2, 3, 4, and 5 ....................................................................................................................................... 22
Introduction ........................................................................................................................................................ 22
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 24
Use alternative letterhead mode .................................................................................................................... 24
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 24
Load and print envelopes ..................................................................................................................................................... 26
Introduction ........................................................................................................................................................ 26
Print envelopes .................................................................................................................................................. 26
Envelope orientation ......................................................................................................................................... 26
Use the convenience stapler (f and z models) ................................................................................................................... 27
ENWW iii
3 Supplies, accessories, and parts .......................................................................................................................................................... 29
Order supplies, accessories, and parts ............................................................................................................................... 30
Ordering .............................................................................................................................................................. 30
Supplies and accessories ................................................................................................................................. 30
Customer self-repair parts ............................................................................................................................... 31
Replace the toner cartridge .................................................................................................................................................. 33
Introduction ........................................................................................................................................................ 33
Toner-cartridge information ............................................................................................................................ 33
Remove and replace the cartridge .................................................................................................................. 34
Replace the staple cartridge (f and z models) ................................................................................................................... 38
Introduction ........................................................................................................................................................ 38
Remove and replace the staple cartridge ...................................................................................................... 38
4 Print .......................................................................................................................................................................................................... 41
Print tasks (Windows) ............................................................................................................................................................ 42
How to print (Windows) .................................................................................................................................... 42
Automatically print on both sides (Windows) ............................................................................................... 44
Manually print on both sides (Windows) ........................................................................................................ 44
Print multiple pages per sheet (Windows) .................................................................................................... 45
Select the paper type (Windows) .................................................................................................................... 45
Additional print tasks ........................................................................................................................................ 46
Print tasks (OS X) .................................................................................................................................................................... 47
How to print (OS X) ............................................................................................................................................ 47
Automatically print on both sides (OS X) ....................................................................................................... 47
Manually print on both sides (OS X) ................................................................................................................ 47
Print multiple pages per sheet (OS X) ............................................................................................................ 48
Select the paper type (OS X) ............................................................................................................................ 48
Additional print tasks ........................................................................................................................................ 48
Store print jobs on the printer to print later or print privately ........................................................................................ 50
Introduction ........................................................................................................................................................ 50
Create a stored job (Windows) ......................................................................................................................... 50
Create a stored job (OS X) ................................................................................................................................. 52
Print a stored job ............................................................................................................................................... 52
Delete a stored job ............................................................................................................................................ 53
Mobile printing ........................................................................................................................................................................ 54
Introduction ........................................................................................................................................................ 54
HP ePrint via email ............................................................................................................................................ 54
HP ePrint software ............................................................................................................................................ 55
AirPrint ................................................................................................................................................................. 55
Android embedded printing ............................................................................................................................. 55
iv ENWW
Wi-Fi Direct and NFC Printing ........................................................................................................................... 56
Print from the USB port ........................................................................................................................................................ 57
Introduction ........................................................................................................................................................ 57
Enable the USB port for printing ..................................................................................................................... 57
Print USB documents ........................................................................................................................................ 58
5 Copy .......................................................................................................................................................................................................... 59
Make a copy ............................................................................................................................................................................. 60
Copy on both sides (duplex) ................................................................................................................................................. 62
Additional options when copying ........................................................................................................................................ 64
Additional copy tasks ............................................................................................................................................................. 66
6 Scan .......................................................................................................................................................................................................... 67
Set up Scan to Email .............................................................................................................................................................. 68
Introduction ........................................................................................................................................................ 68
Before you begin ................................................................................................................................................ 68
Method one: Use the E-mail Setup page ....................................................................................................... 69
Method two: Use the E-mail Setup Wizard .................................................................................................... 75
Set up Send to E-mail to use Oice 365 Outlook ......................................................................................... 77
Introduction ................................................................................................................................... 77
Congure the outgoing email server (SMTP) to send an email from an Oice 365
Outlook account ............................................................................................................................ 77
Solve problems with email ............................................................................................................................... 78
Problems with sending email ..................................................................................................... 78
Check the SMTP server setup ..................................................................................................... 78
Set up Scan to Network Folder ............................................................................................................................................ 80
Introduction ........................................................................................................................................................ 80
Before you begin ................................................................................................................................................ 80
Method one: Use the Save to Network Folder Setup page ......................................................................... 81
Step one: Enable the Scan to Network Folder feature and congure the default job
options ............................................................................................................................................ 81
Notication settings ................................................................................................. 81
Folder Settings .......................................................................................................... 82
Scan Settings ............................................................................................................ 82
File Settings ............................................................................................................... 84
Step two: Set up a Quick Set ....................................................................................................... 84
Provide the Quick Set name, description, and options for starting .................. 85
Congure the destination folder for scanned documents ................................. 85
Summary ................................................................................................................... 87
Method two: Use the Save to Network Folder Quick Set Wizard ............................................................... 87
Problems with sending to a network folder .................................................................................................. 88
ENWW v
Set up Scan to USB Drive ...................................................................................................................................................... 90
Introduction ........................................................................................................................................................ 90
Enable Scan to USB Drive ................................................................................................................................. 90
Congure default scan options ....................................................................................................................... 90
Congure the default le name settings ....................................................................................................... 92
Set up Scan to SharePoint® (Flow models only) ............................................................................................................... 94
Introduction ........................................................................................................................................................ 94
Enable Scan to SharePoint® ............................................................................................................................. 94
Scan and save a le directly to a Microsoft SharePoint® site ..................................................................... 95
Create a Quick Set .................................................................................................................................................................. 97
Scan and send to email ......................................................................................................................................................... 99
Introduction ........................................................................................................................................................ 99
Scan and send a document to email .............................................................................................................. 99
Scan and send to network folder ...................................................................................................................................... 101
Introduction ...................................................................................................................................................... 101
Scan and save the document to a folder ..................................................................................................... 101
Scan and send to USB Flash Drive .................................................................................................................................... 103
Introduction ...................................................................................................................................................... 103
Scan and save the document to a USB ash drive .................................................................................... 103
Additional options when scanning .................................................................................................................................... 105
Use HP Flow CM solution (Flow models only) ................................................................................................................. 107
Additional scan tasks .......................................................................................................................................................... 108
7 Fax .......................................................................................................................................................................................................... 109
Set up fax .............................................................................................................................................................................. 110
Introduction ...................................................................................................................................................... 110
Set up fax by using the printer control panel ............................................................................................. 110
Change fax congurations ................................................................................................................................................. 111
Fax dialing settings ......................................................................................................................................... 111
General fax send settings .............................................................................................................................. 112
Fax receive settings ........................................................................................................................................ 112
Send a fax ............................................................................................................................................................................. 114
Additional options when faxing ......................................................................................................................................... 116
Additional fax tasks ............................................................................................................................................................. 117
8 Manage the printer .............................................................................................................................................................................. 119
Advanced conguration with HP Embedded Web Server (EWS) .................................................................................. 120
Introduction ...................................................................................................................................................... 120
How to access the HP Embedded Web Server (EWS) ................................................................................ 120
HP Embedded Web Server features ............................................................................................................. 121
Information tab ........................................................................................................................... 121
vi ENWW
General tab .................................................................................................................................. 122
Copy/Print tab ............................................................................................................................. 123
Scan/Digital Send tab ................................................................................................................ 124
Fax tab .......................................................................................................................................... 125
Troubleshooting tab ................................................................................................................... 125
Security tab ................................................................................................................................. 126
HP Web Services tab .................................................................................................................. 126
Networking tab ........................................................................................................................... 127
Other Links list ............................................................................................................................ 128
Advanced conguration with HP Utility for OS X ............................................................................................................ 129
Open HP Utility ................................................................................................................................................ 129
HP Utility features ........................................................................................................................................... 129
Congure IP network settings ........................................................................................................................................... 131
Printer sharing disclaimer .............................................................................................................................. 131
View or change network settings ................................................................................................................. 131
Rename the printer on a network ................................................................................................................ 131
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 132
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 132
Link speed and duplex settings .................................................................................................................... 133
Printer security features ..................................................................................................................................................... 135
Introduction ...................................................................................................................................................... 135
Security statements ....................................................................................................................................... 135
Assign an administrator password ............................................................................................................... 135
IP Security ......................................................................................................................................................... 136
Lock the formatter .......................................................................................................................................... 136
Encryption support: HP High Performance Secure Hard Disks ................................................................ 136
Energy-conservation settings ........................................................................................................................................... 137
Introduction ...................................................................................................................................................... 137
Print with EconoMode .................................................................................................................................... 137
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 137
Set the sleep schedule ................................................................................................................................... 138
HP Web Jetadmin ................................................................................................................................................................. 139
Software and rmware updates ........................................................................................................................................ 140
9 Solve problems ..................................................................................................................................................................................... 141
Customer support ................................................................................................................................................................ 142
Control panel help system ................................................................................................................................................. 143
Reset factory settings ......................................................................................................................................................... 144
Introduction ...................................................................................................................................................... 144
Method one: Reset factory settings from the printer control panel ....................................................... 144
ENWW vii
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 144
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 145
Change the “Very Low” settings ................................................................................................................... 145
For products with fax capability ............................................................................................... 145
Order supplies .................................................................................................................................................. 146
Printer does not pick up paper or misfeeds .................................................................................................................... 147
Introduction ...................................................................................................................................................... 147
The printer does not pick up paper .............................................................................................................. 147
The printer picks up multiple sheets of paper ............................................................................................ 149
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 153
Clean the pickup rollers and separation pad in the document feeder .................................................... 154
Clear paper jams .................................................................................................................................................................. 156
Introduction ...................................................................................................................................................... 156
Jam locations ................................................................................................................................................... 156
Auto-navigation for clearing jams ................................................................................................................ 158
Experiencing frequent or recurring paper jams? ....................................................................................... 158
Clear paper jams in the document feeder ................................................................................................... 159
Clear paper jams in Tray 1 ............................................................................................................................. 163
Clear paper jams in Tray 2 and the 550-sheet trays ................................................................................. 166
Clear paper jams in the toner-cartridge area .............................................................................................. 170
Clear paper jams in the rear door and the fuser area ............................................................................... 172
Clear paper jams in the output bin ............................................................................................................... 174
Clear paper jams in the duplexer .................................................................................................................. 174
Improve print quality ........................................................................................................................................................... 179
Introduction ...................................................................................................................................................... 179
Print from a dierent software program .................................................................................................... 179
Check the paper-type setting for the print job ........................................................................................... 179
Check the paper type setting (Windows) ................................................................................ 179
Check the paper type setting (OS X) ........................................................................................ 179
Check toner-cartridge status ........................................................................................................................ 180
Clean the printer .............................................................................................................................................. 180
Print a cleaning page .................................................................................................................. 180
Check the scanner glass for dirt and smudges ..................................................................... 181
Visually inspect the toner cartridge ............................................................................................................. 182
Check paper and the printing environment ................................................................................................ 182
Step one: Use paper that meets HP specications ............................................................... 182
Step two: Check the environment ............................................................................................ 183
Step three: Set the individual tray alignment ........................................................................ 183
Check the EconoMode settings ..................................................................................................................... 183
Try a dierent print driver .............................................................................................................................. 184
viii ENWW
Improve copy image quality ............................................................................................................................................... 186
Check the scanner glass for dirt and smudges .......................................................................................... 186
Calibrate the scanner ...................................................................................................................................... 187
Check the paper settings ............................................................................................................................... 188
Check the paper size and type conguration ......................................................................... 188
Select the tray to use for the copy ........................................................................................... 188
Check the image-adjustment settings ........................................................................................................ 188
Optimize copy quality for text or pictures ................................................................................................... 189
Edge-to-edge copying .................................................................................................................................... 189
Clean the pickup rollers and separation pad in the document feeder .................................................... 189
Improve scan image quality ............................................................................................................................................... 192
Check the scanner glass for dirt and smudges .......................................................................................... 192
Check the resolution settings ....................................................................................................................... 193
Check the image-adjustment settings ........................................................................................................ 194
Optimize scan quality for text or pictures ................................................................................................... 194
Check the output-quality settings ................................................................................................................ 195
Clean the pickup rollers and separation pad in the document feeder .................................................... 195
Improve fax image quality .................................................................................................................................................. 198
Check the scanner glass for dirt and smudges .......................................................................................... 198
Check the send-fax resolution settings ....................................................................................................... 199
Check the image-adjustment settings ........................................................................................................ 200
Optimize fax quality for text or pictures ...................................................................................................... 200
Check the error-correction settings ............................................................................................................. 200
Check the t-to-page setting ........................................................................................................................ 201
Clean the pickup rollers and separation pad in the document feeder .................................................... 201
Send to a dierent fax machine .................................................................................................................... 203
Check the sender's fax machine ................................................................................................................... 204
Solve wired network problems .......................................................................................................................................... 205
Introduction ...................................................................................................................................................... 205
Poor physical connection ............................................................................................................................... 205
The computer is using the incorrect IP address for the printer ............................................................... 205
The computer is unable to communicate with the printer ....................................................................... 205
The printer is using incorrect link and duplex settings for the network ................................................. 206
New software programs might be causing compatibility problems ....................................................... 206
The computer or workstation might be set up incorrectly ....................................................................... 206
The printer is disabled, or other network settings are incorrect ............................................................. 206
Solve fax problems .............................................................................................................................................................. 207
Checklist for solving fax problems ............................................................................................................... 207
What type of phone line are you using? ................................................................................. 207
Are you using a surge-protection device? .............................................................................. 207
Are you using a phone company voice-messaging service or an answering machine? . 207
ENWW ix
Does your phone line have a call-waiting feature? ............................................................... 208
Check fax accessory status ....................................................................................................... 208
General fax problems ..................................................................................................................................... 209
The fax failed to send ................................................................................................................ 209
An Out of Memory status message displays on the printer control panel ........................ 209
Print quality of a photo is poor or prints as a gray box ........................................................ 209
You touched the Stop button to cancel a fax, but the fax was still sent ............................ 209
No fax address book button displays ...................................................................................... 209
Not able to locate the Fax settings in HP Web Jetadmin ...................................................... 209
The header is appended to the top of the page when the overlay option is enabled ..... 209
A mix of names and numbers is in the recipients box .......................................................... 209
A one-page fax prints as two pages ........................................................................................ 209
A document stops in the document feeder in the middle of faxing ................................... 210
The volume for sounds coming from the fax accessory is too high or too low ............... 210
Index ........................................................................................................................................................................................................... 211
x ENWW
1 Printer overview
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM527MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 1
Printer views
15
1 2
3
4
5
7
6
8
16
14
13
12
11
9
10
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view
Printer front view
1 Document-feeder cover (access for clearing jams)
2 Document-feeder input tray
3 Document-feeder output bin
NOTE: When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin.
4 Control panel with color touchscreen display (tilts up for easier viewing)
5 Physical keyboard (z model only). Pull the keyboard straight out to use it.
6 Convenience stapler (f and z models only)
7 On/o button
8 Formatter cover
9 Optional 1 x 550-sheet paper feeder (Tray 3)
NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5).
10 Tray 2
11 Model name
2 Chapter 1 Printer overview ENWW
12 Tray 1
1
2
6
5
4
3
13 Top cover (access to the toner cartridge)
14 Standard output bin
15 Easy-access USB port (on the left side of the control panel support)
16 Hardware integration pocket (for connecting accessory and third-party devices)
Printer back view
NOTE: The release button for the top cover is on the left side of the printer.
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
1 Rear door (access for clearing jams)
2 Top-cover-release button
3 Serial number and product number label
4 Dust cover for Tray 2 (ips up when legal-size paper is loaded)
5 Power connection
6 Formatter (contains the interface ports)
ENWW Printer views 3
Interface ports
1
2
3
4
5
1 Slot for a cable-type security lock
2 Fax port (f and z models only. The port is covered for the dn model.)
3 Local area network (LAN) Ethernet (RJ-45) network port
4 USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
5 Hi-Speed USB 2.0 printing port
Control-panel view
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the left side of the printer control panel,
or touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
4 Chapter 1 Printer overview ENWW
3 421
5 6 7
8
9
10
13
12
14
11
1
Home button
2 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more applications.
3 Reset button Touch the Reset button to clear changes, release the printer from a paused state, display hidden errors,
4 Sign In or Sign Out button Touch the Sign In button to access secured features.
Touch the Home button to return to the printer Home screen at any time.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
and restore the default settings (including the language and keyboard layout).
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
5
Information button
Touch the information button to access a screen that provides access to several types of printer
information. Touch the buttons at the bottom of the screen for the following information:
●
Display Language: Change the language setting from this screen.
●
Sleep Mode: Place the printer into sleep mode from this screen.
●
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
●
Wireless: Use this screen to view and change wireless connection settings (for the z model and for
the dn and f models only when an optional wireless accessory is installed).
●
Ethernet: Use this screen to view and change Ethernet connection settings.
●
HP Web Services: Find information to connect and print to the printer using HP Web Services
(ePrint).
●
Fax Number: View the printer fax number (for f and z models and for the dn model only when the
optional fax accessory is installed).
ENWW Printer views 5
6
Help button
7 Current time Displays the current time.
8 Start Copy button Touch the Start Copy button to start a copy job.
9 Copies eld The copies eld indicates the number of copies that the printer is set to make.
Touch the Help button to open the embedded help system.
10 Home-screen page
indicator
11 Keyboard
(z model only)
12 Near-eld
communication icon
(z model only)
13 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
14 Hardware integration
pocket
The Home screen has multiple pages. This icon indicates the number of pages and which page is
currently active. Swipe the screen sideways to scroll between pages.
This printer includes a physical keyboard. The keys are mapped to a language in the same way the
virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual
keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys
for dierent languages.
This icon indicates the printer includes integrated HP near-eld communication (NFC) and Wi-Fi Direct
NOTE: An administrator must enable this port before use.
For connecting accessory and third-party devices.
6 Chapter 1 Printer overview ENWW
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down.
Touch the Settings icon to open the Settings
menu.
Swipe until the Settings menu displays.
Scroll through the Settings menu.
ENWW Printer views 7
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljM527MFP.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
Technical specications
Model name
Product number
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (550-sheet capacity)
1 x 550-sheet paper feeder
NOTE: Each printer model accepts
up to three optional 1 x 550-sheet
feeders (Trays 3, 4, and 5).
Printer cabinet/stand Optional Optional Optional
Automatic duplex printing
Convenience stapler Not supported
Connectivity 10/100/1000 Ethernet LAN
connection with IPv4 and IPv6
Hi-Speed USB 2.0
Easy-access USB port for printing
without a computer and upgrading
the rmware
Hardware Integration Pocket for
connecting accessory and thirdparty devices
M527dn
F2A76A
Optional Optional Optional
M527f
F2A77A
Flow M527z
F2A78A
HP Internal USB Ports Optional Optional Optional
HP Jetdirect 3000w NFC/Wireless
Accessory for printing from mobile
devices
Integrated HP near-eld
communication (NFC) and Wi-Fi
Direct functionality for printing from
mobile devices
Optional Optional Not supported
Not supported Not supported
8 Chapter 1 Printer overview ENWW
Model name
M527dn
M527f
Flow M527z
Product number
HP Jetdirect 2900nw Print Server
accessory for wireless connectivity
Memory 1.75 GB base memory
NOTE: The base memory is
expandable to 3.75 GB by adding a
DIMM memory module.
Mass storage 16 GB embedded Multi-Media
Controller (eMMC)
320 GB HP Secure High-
Performance Hard Disk
Security HP Trusted Platform Module for
encrypting all data that passes
through the printer
Control-panel display and keyboard Color touchscreen control panel
Physical keyboard Not supported Not supported
Print Prints 45 pages per minute (ppm)
on letter and 43 ppm on A4-size
paper
Easy-access USB printing (no
computer required)
F2A76A
Optional Optional Optional
Optional
Optional Optional Optional
F2A77A
Not supported Not supported
F2A78A
Store jobs in the printer memory to
print later or print privately
Fax Optional
Copy and Scan Copies 45 pages per minute (ppm)
on letter and 43 ppm on A4-size
paper
100-page document feeder with
dual-head scanning for single-pass
duplex copying and scanning
HP EveryPage Technologies
including ultrasonic multi-feed
detection
Embedded optical character
recognition (OCR) provides the
ability to convert printed pages into
text that can be edited or searched
using a computer
SMART Label feature provides
paper-edge detection for automatic
page cropping
Automatic page orientation for
pages that have at least 100
characters of text
Not supported Not supported
Not supported Not supported
Not supported Not supported
Not supported Not supported
ENWW Printer specications 9
Model name
M527dn
M527f
Flow M527z
Product number
Automatic tone adjustment sets
contrast, brightness, and
background removal for each page
Digital Send Send documents to E-mail, USB,
and shared folders on a network
Send documents to SharePoint® Not supported Not supported
F2A76A
Not supported Not supported
F2A77A
Supported operating systems
The following information applies to the Printer-Specic Windows PCL 6 and OS X print drivers and to the in-box
software installation CD.
Windows: The HP Software Installer CD installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3
print driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with
optional software when using the full software installer. Download the "HP PCL.6" version 3 print driver, the
"HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support Web site for
this printer: www.hp.com/support/ljM527MFP.
Mac computers, OS X, and iOS devices: Mac computers and Apple iOS mobile devices are supported with this
printer. The OS X print driver and print utility are available for download from hp.com and may also be available
via Apple Software Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps
to download the HP installer software for OS X:
F2A78A
1. Go to www.hp.com/support/ljM527MFP.
2. Select Support Options, under Download Options select Drivers, Software & Firmware, and then select the
printer bundle.
3. Click the operating system version, and then click the Download button.
Table
1-1 Supported operating systems and print drivers
Operating system Print driver installed (from the software
installer CD for Windows, or the installer on
the Web for OS X)
Windows® XP SP3, 32-bit The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Windows Vista®, 32-bit The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Notes
The full software installer is not supported
for this operating system.
Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue
to provide best eort support for the
discontinued XP operating system.
The full software installer is not supported
for this operating system.
10 Chapter 1 Printer overview ENWW
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver installed (from the software
installer CD for Windows, or the installer on
the Web for OS X)
Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Windows 7 SP1, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the full software installation.
Windows 8, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as part
of the basic software installation. The basic
installer installs the driver only.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as part
of the basic software installation. The basic
installer installs the driver only.
Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as part
of the basic software installation. The basic
installer installs the driver only.
Notes
The full software installer is not supported
for this operating system.
Microsoft retired mainstream support for
Windows Server 2003 in July 2010. HP will
continue to provide best eort support for
the discontinued Server 2003 operating
system.
The full software installer is not supported
for this operating system.
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
The full software installer is not supported
for this operating system.
Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
The full software installer is not supported
for this operating system.
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Windows Server 2012, 64-bit The software installer does not support
Windows Server 2012 but the “HP PCL 6”
version 3 and “HP PCL-6” version 4 printer-
specic print drivers do support it.
The full software installer is not supported
for this operating system.
The full software installer is not supported
for this operating system.
The full software installer is not supported
for this operating system.
Download the driver from the HP Web site,
and use the Windows Add Printer tool to
install it.
ENWW Printer specications 11
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver installed (from the software
installer CD for Windows, or the installer on
the Web for OS X)
Windows Server 2012 R2, 64-bit The software installer does not support
Windows Server 2012 but the “HP PCL 6”
version 3 and “HP PCL-6” version 4 printer-
specic print drivers do support it.
OS X 10.8 Mountain Lion, OS X 10.9
Mavericks, OS X 10.10 Yosemite
The OS X print driver and print utility are
available for download from hp.com and
may also be available via Apple Software
Update. The HP installer software for OS X is
not included in the in-box CD.
Notes
Download the driver from the HP Web site,
and use the Windows Add Printer tool to
install it.
For OS X, download the installer from the
support Web site for this printer.
1. Go to www.hp.com/support/
ljM527MFP.
2. Select Support Options, under
Download Options select Drivers,
Software & Firmware, and then select
the printer bundle.
3. Click the operating system version,
and then click the Download button.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM527MFP for HP's all-
inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows Mac computers and OS X
●
CD-ROM drive, DVD drive, or an Internet connection
●
Dedicated USB 1.1 or 2.0 connection or a network connection
●
400 MB of available hard-disk space
Mobile printing solutions
The printer supports the following software for mobile printing:
●
HP ePrint software
NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and 64-
bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit); and
OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.
●
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP
Connected)
●
HP ePrint app (Available for Android, iOS, and Blackberry)
●
ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)
●
Internet connection
●
1 GB of available hard-disk space
12 Chapter 1 Printer overview ENWW
●
1
1
2
2
3
3
1
2
2
3
3
1
HP Home and Biz app (Available for Symbian/Nokia devices)
●
Google Cloud Print 1.0 (Requires the printer to be registered with HP Connected and then registered with
Google Cloud)
●
AirPrint
●
Android Printing
Printer dimensions
Figure 1-1 Dimensions for the dn, f, and z models
Printer fully closed Printer fully opened
1. Height 497 mm (19.6 in) 750 mm (29.5 in)
2. Depth Tray 2 dust cover closed: 496 mm (19.5 in)
Tray 2 dust cover open: 559 mm (22.0 in)
3. Width 482 mm (19.0 in) 482 mm (19.0 in)
Weight 23 kg (50.8 lb)
Figure 1-2 Dimensions for the 1 x 550-sheet paper feeder
1. Height 130 mm (5.1 in)
2. Depth Tray closed: 376 mm (14.8 in)
Tray opened: 569 mm (22.4 in)
674 mm (26.5 in)
ENWW Printer specications 13
3. Width 410 mm (16.1 in)
1
2
3
2
3
1
Weight 1.4 kg (3 lb)
Figure 1-3 Dimensions for the cabinet/stand
1. Height 381 mm (15.0 in)
2. Depth Door closed: 632 mm (24.9 in)
Door opened and rear castors rotated: 865 mm (34.0 in)
3. Width Door closed: 600 mm (23.6 in)
Door opened and rear castors rotated: 630 mm (24.8 in)
Weight 9.0 kg (20 lb)
1
These values are subject to change. For current information, go to www.hp.com/support/ljM527MFP.
14 Chapter 1 Printer overview ENWW
Figure 1-4 Dimensions for the printer with three 1 x 550-sheet paper feeders and the cabinet/stand
1
2
3
1
2
3
Printer and accessories fully closed Printer and accessories fully opened
1. Height 1268 mm (49.9 in) 1521 mm (59.9 in)
2. Depth 632 mm (24.9 in) 865 mm (34.0 in)
3. Width 600 mm (23.6 in) 630 mm (24.8 in)
Weight 36.2 kg (79.8 lb)
1
These values are subject to change. For current information, go to www.hp.com/support/ljM527MFP.
2
Do not extend more than one paper tray at a time.
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/ljM527MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
ENWW Printer specications 15
Operating-environment range
Table 1-3 Operating-environment specications
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
16 Chapter 1 Printer overview ENWW
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/ljM527MFP for HP's all-inclusive help for the printer. Find the following support:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW Printer hardware setup and software installation 17
18 Chapter 1 Printer overview ENWW
2 Paper trays
●
Load paper to Tray 1 (multipurpose tray)
●
Load paper to Trays 2, 3, 4, and 5
●
Load and print envelopes
●
Use the convenience stapler (f and z models)
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM527MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 19
Load paper to Tray 1 (multipurpose tray)
Introduction
The following information describes how to load paper in Tray 1.This tray holds up to 100 sheets of 75 g/m2 (20
lb) paper.
NOTE: Select the correct paper type in the print driver before printing..
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Grasp the handle on either side of Tray 1, and pull
it forward to open it.
2. Pull out the tray extension to support the paper.
3. Spread the paper guides to the correct size, and
then load paper in the tray. For information about
how to orient the paper, see Tray 1 paper
orientation on page 21.
Make sure that the paper ts under the ll line on
the paper guides.
NOTE: The maximum stack height is 10 mm (0.4
in), or approximately 100 sheets of 75g paper.
4. Adjust the side guides so that they lightly touch the
paper stack, but do not bend it.
20 Chapter 2 Paper trays ENWW
Tray 1 paper orientation
When using paper that requires a specic orientation, load it according to the information in the following table.
NOTE: The Alternative Letterhead Mode settings aects the way to load letterhead or preprinted paper. This
setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more
information, see Use alternative letterhead mode on page 21.
Paper type Single-sided printing Duplex printing and Alternative Letterhead Mode
Letterhead, preprinted, or prepunched Face-up
Top edge leading into the printer
Face-down
Bottom edge leading into the printer
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, swipe from right to left until the Settings menu
displays. Touch the Settings icon to open the menu.
2. Open the following menus:
●
Manage Trays
●
Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
ENWW Load paper to Tray 1 (multipurpose tray) 21
Load paper to Trays 2, 3, 4, and 5
B5
11 LTR
14 LGL
Introduction
The following information describes how to load paper in Tray 2 and the optional 550-sheet trays (part number
F2A72A). These trays hold up to 550 sheets of 75 g/m2 (20 lb) paper.
NOTE: The procedure to load paper for the 550-sheet trays is the same as for Tray 2. Only Tray 2 is shown
here.
CAUTION: Do not extend more than one paper tray at a time.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2. Before loading paper, adjust the paper-width
guides by squeezing the adjustment latches and
sliding the guides to the size of the paper being
used.
3. Adjust the paper-length guide by squeezing the
adjustment latch and sliding the guide to the size
of the paper being used.
22 Chapter 2 Paper trays ENWW
4. To load legal-size paper into the tray, squeeze the
14 LGL
lever on the back of the tray that is to the left of
center, and then extend the tray back to the correct
paper size.
NOTE: This step does not apply to other paper
sizes.
5. Load paper into the tray. For information about
how to orient the paper, see Tray 2 and the 550-
sheet trays paper orientation on page 24.
NOTE: Do not adjust the paper guides tightly
against the paper stack. Adjust them to the
indentations or markings in the tray.
NOTE: To prevent jams, adjust the paper guides
to the correct size and do not overll the tray. Be
sure that the top of the stack is below the tray full
indicator, as shown in the enlargement in the
illustration.
6. Close the tray.
ENWW Load paper to Trays 2, 3, 4, and 5 23
7. The tray conguration message displays on the
X
Y
123
123
printer control panel.
8. If the paper size and type shown is not correct,
select Modify to choose a dierent paper size or
type.
For custom-size paper, specify the X and Y
dimensions for the paper when the prompt
displays on the printer control panel.
Tray 2 and the 550-sheet trays paper orientation
When using paper that requires a specic orientation, load it according to the information in the following table.
NOTE: The Alternative Letterhead Mode settings aects the way to load letterhead or preprinted paper. This
setting is disabled by default. When using this mode, load paper as for automatic duplex printing. For more
information, see Use alternative letterhead mode on page 24.
Paper type Single-sided printing Duplex printing and Alternative Letterhead Mode
Letterhead, preprinted, or prepunched Face-down
Top edge at the front of the tray
Face-up
Bottom edge at the front of the tray
Use alternative letterhead mode
Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way
for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper
as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, swipe from right to left until the Settings menu
displays. Touch the Settings icon to open the menu.
2. Open the following menus:
24 Chapter 2 Paper trays ENWW
●
Manage Trays
●
Alternative Letterhead Mode
3. Select Enabled, and then touch the Save button or press the OK button.
ENWW Load paper to Trays 2, 3, 4, and 5 25
Load and print envelopes
Introduction
The following information describes how to print and load envelopes. Use only Tray 1 to print on envelopes. Tray
1 holds up to 10 envelopes.
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print
driver, and then load the envelopes into the tray after sending the print job to the printer.
Print envelopes
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and
then select the printer.
3. Click or tap the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.
Envelope orientation
Load envelopes in Tray 1 face up, with the short, postage end
leading into the printer.
26 Chapter 2 Paper trays ENWW
Use the convenience stapler (f and z models)
The convenience stapler can staple up to 20 sheets of 75 g/m2 (20 lb) paper.
CAUTION: To avoid damage to the printer, do not attempt to staple materials other than paper.
1. Insert the stack of paper into the slot on the front of the stapler.
2. Wait for the stapler to staple the sheets. The stapler activates when it senses paper, and it makes a stapling
sound.
NOTE: If the printer is in Sleep mode, there might be a short delay.
3. Remove the stapled paper from the slot.
If the stapler does not release the paper, follow these steps to resolve the problem.
WARNING! To avoid injury, do not put your nger inside the stapler area to attempt to release the paper.
1. Open and close the stapler door, and then try removing the paper.
2. If the paper is still stuck, make sure the stapler door is closed, and then turn o the printer and turn it on
again.
ENWW Use the convenience stapler (f and z models) 27
28 Chapter 2 Paper trays ENWW
3 Supplies, accessories, and parts
●
Order supplies, accessories, and parts
●
Replace the toner cartridge
●
Replace the staple cartridge (f and z models)
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM527MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 29
Order supplies, accessories, and parts
Ordering
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the
printer IP address or host name in the address/URL eld. The EWS
contains a link to the HP SureSupply Web site, which provides
options for purchasing Original HP supplies.
Supplies and accessories
Item Description Cartridge number Part number
Supplies
HP 508A Black Original LaserJet Toner
Cartridge
HP 508X High Yield Black Original
LaserJet Toner Cartridge
HP Staple Cartridge Pack Replacement staple cartridges for the f
HP LaserJet 200 ADF Roller
Replacement Kit
Accessories
1 x 550-sheet paper feeder Optional 550-sheet paper feeder
Printer stand and cabinet Optional stand with storage cabinet to
HP LaserJet Keyboard Overlay Kit for
Simplied Chinese & Traditional
Chinese
Standard-capacity replacement black
toner cartridge
High-capacity replacement black toner
cartridge
and z models. Contains two staple
cartridges of 1500 staples each.
Replacement feed rollers for the
document feeder
NOTE: Each printer model accepts up
to three optional 1 x 550-sheet feeders
(Trays 3, 4, and 5).
support the printer
Recommended when using multiple
optional paper feeders.
Language-specic, adhesive overlay for
the physical keyboard
872A CF287A
872X CF287X
Not applicable Q7432A
Not applicable B5L52A
Not applicable F2A72A
Not applicable F2A73A
Not applicable A7W12A
(z model only)
HP LaserJet Keyboard Overlay Kit for
Swedish
(z model only)
320 GB HP Secure High-Performance
Hard Disk Drive
Language-specic, adhesive overlay for
the physical keyboard
Optional hard drive Not applicable B5L29A
Not applicable A7W14A
30 Chapter 3 Supplies, accessories, and parts ENWW
Item Description Cartridge number Part number
2GB DDR3 Memory DIMM Optional DIMM for expanding the
memory
HP Internal USB ports Two optional USB ports for connecting
third-party devices
HP Trusted Platform Module Automatically encrypts all data that
passes through the printer
HP Foreign Interface Harness Optional port for connecting third-party
devices
HP LaserJet MFP Analog Fax Accessory
600
HP Jetdirect 2900nw Print Server USB wireless print server accessory Not applicable J8031A
HP Jetdirect 3000w NFC/Wireless
Accessory
Optional fax accessory for the dn model Not applicable B5L53A
Wi-Fi direct accessory for “touch”
printing from mobile devices
Not applicable E5K49A
Not applicable B5L28A
Not applicable F5S62A
Not applicable B5L31A
Not applicable J8030A
Customer self-repair parts
Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More
information about the CSR program and benets can be found at www.hp.com/go/csr-support and
www.hp.com/go/csr-faq.
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized
service or support provider. When ordering, one of the following will be needed: part number, serial number
(found on back of printer), product number, or printer name.
●
Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay
HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not
provided under the HP printer warranty.
●
Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no
additional charge during the printer warranty period.
Item Description Self-replacement options Part number
Control-panel kit Replacement touchscreen control panel Mandatory B5L24-67018
Solid State Memory Drive kit Replacement solid-state memory drive Mandatory 5851-6415
Hard Disk Drive kit Replacement hard-disk drive Mandatory 5851-6417
FIPS HDD 500GB Kit (US government only) Replacement hard-disk drive Mandatory 5851-6419
NFC Accessory kit Replacement HP Jetdirect 3000w NFC/
Wireless Accessory
HP 2GB DDR3 x32 144-pin 800MHz
SODIMM
Two Internal USB Ports kit Replacement internal USB ports Mandatory 5851-6424
Secure Hard Disk Drive kit Replacement HP Secure High-Performance
Transfer Roller Service Kit Replacement transfer roller Mandatory F2A76-67905
Replacement memory DIMM Mandatory 5851-6581
Hard Disk Drive
Mandatory 5851-6429
Mandatory 5851-6425
ENWW Order supplies, accessories, and parts 31
Item Description Self-replacement options Part number
Tray 1 Pick Up and Separation Roller Kit Replacement rollers for Tray 1 Mandatory F2A76-67906
Tray 2-x Roller Kit Replacement rollers for Trays 2, 3, 4, and 5 Mandatory F2A76-67907
1 x 550-sheet paper feeder Replacement 550-sheet paper feeder Mandatory F2A76-67908
Printer stand and cabinet Replacement printer stand and cabinet Mandatory F2A76-67904
Analog fax accessory kit Replacement fax board Mandatory 5851-6579
Scanner white backing Replacement white plastic backing for the
scanner
U.S. English Keyboard Kit Replacement keyboard for the z model Mandatory B5L47-67019
U.K. English Keyboard Kit Replacement keyboard for the z model Mandatory B5L47-67020
Keyboard Overlay Kit
French, Italian, Russian, German, Spanish,
Ukranian
Keyboard Overlay Kit
Canadian French, Latin American Spanish,
U.S. Spanish
Keyboard Overlay Kit
Simplied Chinese, Traditional Chinese
Keyboard Overlay Kit
Spanish, Portuguese
Keyboard Overlay Kit
Japanese (KG and KT)
Replacement keyboard overlay for the z
model
Replacement keyboard overlay for the z
model
Replacement keyboard overlay for the z
model
Replacement keyboard overlay for the z
model
Replacement keyboard overlay for the z
model
Mandatory 5851-6570
Mandatory 5851-6019
Mandatory 5851-6020
Mandatory A7W12A
Mandatory 5851-6023
Mandatory 5851-6024
32 Chapter 3 Supplies, accessories, and parts ENWW
Replace the toner cartridge
Introduction
The following information provides details about the toner cartridge for the printer, and it includes instructions to
replace it.
●
Toner-cartridge information
●
Remove and replace the cartridge
Toner-cartridge information
This printer indicates when the toner cartridge level is low and very low. The actual toner cartridge life remaining
can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.
To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth
about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner
cartridge into the printer and close the cover.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/
suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
Item Description Cartridge number Part number
HP 872A Black Original LaserJet
Toner Cartridge
HP 872X High Yield Black
Original LaserJet Toner Cartridge
Standard-capacity replacement
black toner cartridge
High-capacity replacement black
toner cartridge
872A CF287A
872X CF287X
NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For
more information, go to www.hp.com/go/learnaboutsupplies.
Do not remove the toner cartridge from its package until it is time to replace it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of
time.
The following illustration shows the toner-cartridge components.
ENWW Replace the toner cartridge 33
1 2
1 Memory chip
2 Imaging drum
CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.
Remove and replace the cartridge
1. Press the top-cover-release button on the left side
of the printer.
34 Chapter 3 Supplies, accessories, and parts ENWW
2. Open the front door.
1
2
3
3. Grasp the handle of the used toner cartridge and
pull out to remove it.
4. Remove the new toner cartridge from its protective
shell by tearing o the plastic strip and opening the
package. Save all packaging for recycling the used
toner cartridge.
ENWW Replace the toner cartridge 35
5. Hold both ends of the toner cartridge and rock it
5-6 times.
6. Align the toner cartridge with its slot, and then
insert the toner cartridge into the printer.
36 Chapter 3 Supplies, accessories, and parts ENWW
7. Close the front door.
1
2
8. Pack the used toner cartridge into the box that the
new cartridge came in. See the enclosed recycling
guide for information about recycling.
In the U.S. and Canada, a pre-paid shipping label is
included in the box. In other countries/regions, go
to www.hp.com/recycle to print a pre-paid
shipping label.
Adhere the pre-paid shipping label to the box, and
return the used cartridge to HP for recycling.
ENWW Replace the toner cartridge 37
Replace the staple cartridge (f and z models)
Introduction
The following information provides details about the staple cartridges for the printer, and it includes instructions
to replace them.
To purchase a package of two staple cartridges (part number Q7432A), go to the HP Parts Store at
www.hp.com/buy/parts. Each cartridge holds 1,500 staples.
Remove and replace the staple cartridge
1. Open the stapler door.
NOTE: Opening the stapler door disables the
stapler.
2. Remove the staple cartridge from the printer.
38 Chapter 3 Supplies, accessories, and parts ENWW
3. Insert the new staple cartridge into the opening
inside the stapler door.
4. Close the stapler door.
ENWW Replace the staple cartridge (f and z models) 39
40 Chapter 3 Supplies, accessories, and parts ENWW
4 Print
●
Print tasks (Windows)
●
Print tasks (OS X)
●
Store print jobs on the printer to print later or print privately
●
Mobile printing
●
Print from the USB port
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM527MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 41
Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click or tap the Properties or Preferences
button to open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
NOTE: For more information, click the Help (?) button in the print driver.
NOTE: The print driver might look dierent than what is shown here, but the steps are the same.
42 Chapter 4 Print ENWW
3. Click or tap the tabs in the print driver to congure the available options. For example, set the paper
orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on
the Paper/Quality tab.
4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from this
screen.
5. Click or tap the OK button to print the job.
ENWW Print tasks (Windows) 43
Automatically print on both sides (Windows)
Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides
manually.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click or tap the Finishing tab.
4. Select the Print on both sides check box. Click the OK button to close the Document Properties dialog box.
5. In the Print dialog box, click the OK button to print the job.
Manually print on both sides (Windows)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click or tap the Finishing tab.
4. Select the Print on both sides (manually) check box. Click the OK button to print the rst side of the job.
5. Retrieve the printed stack from the output bin, and place it in Tray 1.
6. If prompted, touch the appropriate control panel button to continue.
44 Chapter 4 Print ENWW
Print multiple pages per sheet (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click or tap the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list.
5. Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close the
Document Properties dialog box.
6. In the Print dialog box, click the OK button to print the job.
Select the paper type (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
3. Click or tap the Paper/Quality tab.
4. From the Paper type drop-down list, click the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and then click the OK button.
8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button
to print the job.
If the tray needs to be congured, a tray conguration message displays on the printer control panel.
9. Load the tray with the specied type and size of paper, and then close the tray.
10. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a dierent
paper size or type.
11. Select the correct type and size, and then touch the OK button.
ENWW Print tasks (Windows) 45
Additional print tasks
Go to www.hp.com/support/ljM527MFP.
Instructions are available for performing specic print tasks, such as the following:
●
Create and use printing shortcuts or presets
●
Select the paper size, or use a custom paper size
●
Select the page orientation
●
Create a booklet
●
Scale a document to t a specic paper size
●
Print the rst or last pages of the document on dierent paper
●
Print watermarks on a document
46 Chapter 4 Print ENWW
Print tasks (OS X)
How to print (OS X)
The following procedure describes the basic printing process for OS X.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for dierent software programs.
4. Click the Print button.
Automatically print on both sides (OS X)
NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (OS X)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for dierent software programs.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the printer, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.
ENWW Print tasks (OS X) 47
Print multiple pages per sheet (OS X)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the paper type (OS X)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
NOTE: The name of the item varies for dierent software programs.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all printers.
●
Media Type: Select the option for the type of paper for the print job.
●
Print Quality: Select the resolution level for the print job.
●
Edge-To-Edge Printing: Select this option to print close to the paper edges.
●
EconoMode: Select this option to conserve toner when printing drafts of documents.
5. Click the Print button.
Additional print tasks
Go to www.hp.com/support/ljM527MFP.
Instructions are available for performing specic print tasks, such as the following:
●
Create and use printing shortcuts or presets
●
Select the paper size, or use a custom paper size
●
Select the page orientation
●
Create a booklet
●
Scale a document to t a specic paper size
48 Chapter 4 Print ENWW
●
Print the rst or last pages of the document on dierent paper
●
Print watermarks on a document
ENWW Print tasks (OS X) 49
Store print jobs on the printer to print later or print privately
Introduction
The following information provides procedures for creating and printing documents that are stored on the
printer. These jobs can be printed at a later time or printed privately.
●
Create a stored job (Windows)
●
Create a stored job (OS X)
●
Print a stored job
●
Delete a stored job
Create a stored job (Windows)
Store jobs on the printer for private or delayed printing.
NOTE: The print driver might look dierent than what is shown here, but the steps are the same.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies for
dierent software programs).
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,
and then select the printer.
50 Chapter 4 Print ENWW
3. Click the Job Storage tab.
4. Select a Job Storage Mode option.
●
Proof and Hold: Print and proof one copy of a job, and then print more copies.
●
Personal Job: The job does not print until you request it at the printer control panel. For this jobstorage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, you must provide the required PIN at the control panel. If you
encrypt the job, you must provide the required password at the control panel. The print job is deleted
from memory after it prints and is lost if the printer loses power.
●
Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory so you can print it again later.
●
Stored Job: Store a job on the printer and allow other users to print the job at any time. For this jobstorage mode, you can select one of the Make Job Private/Secure options. If you assign a personal
identication number (PIN) to the job, the person who prints the job must provide the required PIN at
the control panel. If you encrypt the job, the person who prints the job must provide the required
password at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name:
●
Use Job Name + (1-99): Append a unique number to the end of the job name.
●
Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK button
to print the job.
7. For information about how to print the job, see the topic for "Print a stored job."
ENWW Store print jobs on the printer to print later or print privately 51
Create a stored job (OS X)
Store jobs on the printer for private or delayed printing.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the printer.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Job Storage menu.
4. In the Mode drop-down list, select the type of stored job.
●
Proof and Hold: Print and proof one copy of a job, and then print more copies.
●
Personal Job: The job does not print until someone requests it at the printer control panel. If the job
has a personal identication number (PIN), provide the required PIN at the control panel. The print job
is deleted from memory after it prints and is lost if the printer loses power.
●
Quick Copy: Print the requested number of copies of a job and store a copy of the job in the printer
memory to print it again later.
●
Stored Job: Store a job on the printer and allow other users to print the job at any time. If the job has a
personal identication number (PIN), the person who prints the job must provide the required PIN at
the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the job
name.
Select which option to use if another stored job already has that name.
●
●
6. If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type a 4-
digit number in the Use PIN to Print eld. When other people attempt to print this job, the printer prompts
them to enter this PIN number.
7. Click the Print button to process the job.
Print a stored job
Use the following procedure to print a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select Print.
2. Select Print from Job Storage.
3. Select the name of the folder where the job is stored.
4. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
5. To adjust the number of copies or change other print settings, select Options.
6. Select Print to print the job.
Use Job Name + (1-99): Append a unique number to the end of the job name.
Replace Existing File: Overwrite the existing stored job with the new one.
52 Chapter 4 Print ENWW
Delete a stored job
When a new job is stored in the printer memory, the printer overwrites any previous jobs with the same user and
job name. If a job is not already stored under the same user and job name, and the printer needs additional
space, the printer might delete other stored jobs starting with the oldest. Change the number of jobs that the
printer can store from the General Settings menu on the printer control panel.
Use this procedure to delete a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, select Print.
2. Select Print from Job Storage.
3. Select the name of the folder where the job is stored.
4. Select the name of the job.
5. If the job is private or encrypted, enter the PIN or the password.
6.
Touch the Trash icon to delete the job.
ENWW Store print jobs on the printer to print later or print privately 53
Mobile printing
Introduction
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
●
HP ePrint via email
●
HP ePrint software
●
AirPrint
●
Android embedded printing
●
Wi-Fi Direct and NFC Printing
HP ePrint via email
Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from
any email enabled device.
NOTE: The printer might require a rmware update to use this feature.
To use HP ePrint, the printer must meet these requirements:
●
The printer must be connected to a wired or wireless network and have Internet access.
●
HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
1. Open the HP Embedded Web Server (EWS):
a.
From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the Web browser displays a There is a problem with this website’s security certicate
message when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while navigating
within the EWS for the HP printer.
2. Click the HP Web Services tab.
3. Select the option to enable Web Services.
NOTE: Enabling Web Services might take several minutes.
4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
54 Chapter 4 Print ENWW
HP ePrint software
The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP
ePrint-capable printer. This software makes it easy to nd HP ePrint-enabled printers that are registered to your
HP Connected account. The target HP printer can be located in the oice or at locations across the globe.
●
Windows: After installing the software, open the Print option from within your application, and then select
HP ePrint from the installed printers list. Click the Properties button to congure print options.
●
OS X: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom
left of the driver screen). Select HP ePrint.
For Windows, the HP ePrint software supports TCP/IP printing to local printers on the network (LAN or WAN) and
that support UPD PostScript®.
Windows and OS X both support IPP printing to LAN or WAN network-connected printers that support ePCL.
Windows and Mac also both support printing PDF documents to public print locations and printing using HP
ePrint via email through the cloud.
Go to www.hp.com/go/eprintsoftware for drivers and information.
NOTE: The HP ePrint software is a PDF workow utility for Mac, and is not technically a print driver.
NOTE: HP ePrint Software does not support USB printing.
AirPrint
Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later and from Mac computers running OS X 10.7
Lion and newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third
generation or later) in the following mobile applications:
●
Mail
●
Photos
●
Safari
●
iBooks
●
Select third-party applications
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more
information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/LaserJetMobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier
do not support USB connections.
Android embedded printing
HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP
printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The printer must be connected to the same network (sub-net) as the Android device.
The print solution is built into the supported operating systems, so installing drivers or downloading software is
not necessary.
ENWW Mobile printing 55
For more information on how to use Android embedded printing and which Android devices are supported, go to
www.hp.com/go/LaserJetMobilePrinting.
Wi-Fi Direct and NFC Printing
HP provides Wi-Fi Direct and NFC (Near Field Communication) printing for printers with a supported HP Jetdirect
3000w NFC/Wireless Accessory. This accessory is available as an option for HP LaserJet printers that include a
hardware-integration pocket (HIP).
HP Wireless Direct, Wi-Fi Direct, and NFC printing enable Wi-Fi capable (mobile) devices to make a wireless
network connection directly to the printer without using a wireless router.
The printer does not need to be connected to the network for this mobile walk-up printing to work.
Use HP Wireless Direct to print wirelessly from the following devices:
●
iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app
●
Android mobile devices using the HP ePrint App or the Android embedded print solution
●
PC and Mac devices using the HP ePrint Software
Use Wi-Fi Direct to print wirelessly from the following devices:
●
Android mobile devices using the HP ePrint App or the Android embedded print solution
For more information on HP Wireless Direct and Wi-Fi Direct printing, go to www.hp.com/go/wirelessprinting.
NFC, HP Wireless Direct, and Wi-Fi Direct capabilities can be enabled or disabled from the printer control panel.
1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Touch the
Settings icon to open the menu.
2. Open the following menus:
●
Network Settings
●
Wi-Fi Direct Menu
3. Select Enable Wi-Fi Direct to enable wireless printing.
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
provide each printer a unique Wi-Fi Direct Name for easier printer identication for Wi-Fi Direct printing. The Wi-Fi
Direct Name is also available on the Wi-Fi Direct page by touching the Information icon from the Home screen
on the printer control panel, and then touching the Wi-Fi Direct icon.
Follow this procedure to change the printer Wi-Fi Direct name:
1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Touch the
Settings icon to open the menu.
2. Open the following menus:
●
Network Settings
●
Wi-Fi Direct Menu
3. Touch the Wi-Fi Direct Name text eld. Use the keypad to change the name.
56 Chapter 4 Print ENWW
Print from the USB port
Introduction
This printer features easy-access USB printing, for quickly printing les without sending them from a computer.
The printer accepts standard USB ash drives in the USB port near the control panel. It supports the following
types of les:
●
.pdf
●
.prn
●
.pcl
●
.ps
●
.cht
Enable the USB port for printing
The USB port is disabled by default. Before using this feature, enable the USB port. Use one of the following
methods to enable the port:
Method one: Enable the USB port from the printer control-panel menus
1. From the Home screen on the printer control panel, swipe until the Settings menu displays. Touch the
Settings icon to open the menu.
2. Open the following menus:
●
USB Settings
●
Print From USB Drive Settings
●
Enable Print From USB Drive
3. Select the Enabled option.
Method two: Enable the USB port from the HP Embedded Web server (network-connected printers only)
1. Open the HP Embedded Web Server (EWS):
a.
From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the Web browser displays a There is a problem with this website’s security certicate
message when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while navigating
within the EWS for the HP printer.
2. Open the Copy/Print tab.
ENWW Print from the USB port 57
3. On the left side of the screen, click Retrieve from USB Setup.
4. Select the Enable Retrieve from USB check box.
5. Click Apply.
Print USB documents
1. Insert the USB ash drive into the easy-access USB port.
NOTE: The port might be covered. For some printers, the cover ips open. For other printers, pull the
cover straight out to remove it.
2. From the Home screen on the printer control panel, select Print, and then select Print from USB Drive.
3. Select the name of the document to print.
NOTE: The document might be in a folder. Open folders as necessary.
4. To adjust the number of copies or change other print settings, select Options.
5. Select Print to print the document.
58 Chapter 4 Print ENWW
5 Copy
●
Make a copy
●
Copy on both sides (duplex)
●
Additional options when copying
●
Additional copy tasks
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM527MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 59
Make a copy
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Copy.
3. In the Options pane, select the number of copies.
4. Select Optimize Text/Picture to optimize for the type of image being copied: text, graphics, or photos.
Select one of the predened options.
5. Set options marked with a yellow triangle before using the preview feature.
NOTE: After the preview scan, these options are removed from the main Options list and are summarized
in the Pre-scan Options list. To change any of these options, discard the preview and start over.
Using the preview feature is optional.
6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the
right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Use these buttons to toggle between two-page view and thumbnail view. More options are
available in thumbnail view than in two-page view.
Use these buttons to zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Use this button to rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Use this button to delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Use these buttons to rearrange the pages within the document. Select one or more pages and
move them to the left or right.
NOTE: These buttons are available only in the thumbnail view.
60 Chapter 5 Copy ENWW
Use this button to add a page to the document. The printer prompts to scan additional pages.
Use this button to clear the changes made in the preview and start over.
7. When the document is ready, touch Start to begin copying.
ENWW Make a copy 61
Copy on both sides (duplex)
1. Place the document face-down on the scanner glass, or place it face-up in the document feeder and adjust
the paper guides to t the size of the document.
2. From the Home screen on the printer control panel, select Copy.
3. In the Options pane, select Original Sides, and then select the option that describes the original document:
●
Use Automatically detect to detect whether the original is printed on one or both sides of the page.
●
Use 1-sided for originals that are printed on one side of the page.
●
Use 2-sided (book-style) for originals that ip on the right/left edge of the page, like books. If the
image is portrait, the output ips on the long edge of the page. If the image is landscape, the output
ips on the short edge of the page.
●
Use 2-sided (ip-style) for originals that ip on the top/bottom edge of the page, like calendars. If the
image is portrait, the output ips on the short edge of the page. If the image is landscape, the output
ips on the long edge of the page.
4. Select Output Sides, and then select one of these options:
●
Match original: The output will match the format of the original. For example, if the original is 1-sided,
the output will be 1-sided. However, if the administrator has restricted 1-sided printing and the
original is 1-sided, the output will be 2-sided book-style.
●
1-sided: The output will be 1-sided. However, if the administrator has restricted 1-sided printing, the
output will be 2-sided book-style.
●
2-sided (book-style): The output will ip on the right/left edge of the page, like a book. If the image is
portrait, the output ips on the long edge of the page. If the image is landscape, the output ips on
the short edge of the page.
●
2-sided (ip-style): The output will ip on the top/bottom edge of the page, like a calendar. If the
image is portrait, the output ips on the short edge of the page. If the image is landscape, the output
ips on the long edge of the page.
5. Set options marked with a yellow triangle before using the preview feature.
NOTE: After the preview scan, these options are removed from the main Options list and are summarized
in the Pre-scan Options list. To change any of these options, discard the preview and start over.
Using the preview feature is optional.
6. Touch the right pane of the screen to preview the document. In the preview screen, use the buttons on the
right of the screen to adjust the preview options and to rearrange, rotate, insert, or remove pages.
Use these buttons to toggle between two-page view and thumbnail view. More options are
available in thumbnail view than in two-page view.
62 Chapter 5 Copy ENWW
Use these buttons to zoom in or out on the selected page.
NOTE: Select only one page at a time to use these buttons.
Use this button to rotate the page 180 degrees.
NOTE: This button is available only in the thumbnail view.
Use this button to delete the selected pages.
NOTE: This button is available only in the thumbnail view.
Use these buttons to rearrange the pages within the document. Select one or more pages and
move them to the left or right.
NOTE: These buttons are available only in the thumbnail view.
Use this button to add a page to the document. The printer prompts to scan additional pages.
Use this button to clear the changes made in the preview and start over.
7. When the document is ready, touch Start to begin copying.
ENWW Copy on both sides (duplex) 63
Additional options when copying
The following settings are available in the Options list when copying.
NOTE: The following list contains the master set of options available for HP LaserJet Enterprise MFP printers.
Some options are not available on all printers.
Number of Copies Specify the number of copies to make.
Load and Save Settings Load Quick Set: Load copy settings from a saved Quick Set.
NOTE: Use the HP Embedded Web Server to create and save Quick Sets.
Save Defaults: Save the current settings in the Options list as default settings for future copy jobs.
Original Sides Specify whether the original document is printed on one side or both sides.
Output Sides Specify whether the copies are to be printed on one side or both sides.
Color/Black
For color printers only.
Staple
For printers with automatic
nishing accessories only. This
feature does not apply to
printers with convenience
staplers.)
Scan Mode Standard Document: Scan a page or stack of pages through the document feeder, or individually on the
Reduce/Enlarge Scale the size of the scanned document up or down.
Original Size Specify the paper size for the original document.
Paper Selection Specify the paper size and type for the copies.
Booklet Format and rearrange original scanned images into pages that print as a booklet.
Hole Punch
Specify whether copies are to be printed in color, black and gray, or black only.
Specify the placement of staples.
atbed glass.
Book Mode: Scan an open book and output each page of the book onto dierent pages.
2-sided ID Copy: Scan each side of an identication card on the atbed glass and output them onto one
page. After scanning the rst side, the printer prompts to place the second side in the correct position
on the glass.
Specify the number and placement of punched holes.
For printers with hole-punch
accessories only.
Content Orientation Specify whether the original document is printed in Portrait or Landscape orientation.
Pages per Sheet Copy multiple sheets of paper onto a single sheet. Select one, two, or four pages per sheet.
Output Bin
For printers with multiple output
bins only.
Specify which output bin to use for the job when the printer output bins are congured for mailbox
mode.
NOTE: This option does not appear when the output bins are congured for stacker mode or
function-separator mode.
64 Chapter 5 Copy ENWW
Paper Path
Select a specic paper path:
For printers that have an option
to ip pages inside the paper
path.
Image Adjustment Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear
Optimize Text/Picture Optimize the job for the type of image being scanned: text, graphics, or photos.
Edge-to-Edge Scan and print a copy closer to the edge of the page than is normally allowed. Printing close to the
Erase Edges Remove blemishes, such as dark borders or staple marks, by cleaning the edges of the scanned image.
Blank Page Suppression Exclude blank pages in the original document from scanned images. This feature is useful for scanning
Face-up (straightest path): Pages output to the bin in the opposite order that they were placed in the
document feeder.
Face-down (correct order): Pages are stacked in the same order as they were placed in the document
feeder.
crisper, but decreasing it could make photos appear smoother.
Darkness: Increase or decrease the amount of white and black used in colors in scanned images.
Contrast: Increase or decrease the dierence between the lightest and the darkest color on the page.
Background Cleanup: Remove faint colors from the background of scanned images. For example, if the
original document is printed on colored paper, use this feature to lighten the background without
aecting the darkness of the image.
Automatic Tone: Available for Flow printers only. For original documents that have at least 100
characters of text on the page, the printer can detect which edge is the top of the page, and it orients
the scanned images appropriately. If some of the pages are upside-down in relation to the other pages,
the resulting scanned image has all pages right-side-up. If some of the pages have a landscape
orientation, the printer rotates the image so that the top of the page is at the top of the image.
edge can result in some print-quality issues.
pages printed on both sides to eliminate blank pages in the resulting scanned document.
Multi-feed Detection Enable or disable multi-feed detection. When enabled, scanning stops when the printer detects more
than one page at a time being fed in the document feeder. When disabled, scanning continues when a
multi-feed is detected, to allow scanning pages that are stuck together, originals with self-adhesive
notes on them, or thick paper.
Collate Assemble each set of pages in the same order as the original document when making multiple copies
of a document.
ENWW Additional options when copying 65
Additional copy tasks
Go to www.hp.com/support/ljM527MFP.
Instructions are available for performing specic copy tasks, such as the following:
●
Copy or scan pages from books or other bound documents
●
Copy mixed-size documents
●
Copy or scan both sides of an identication card
●
Copy or scan a document into a booklet format
66 Chapter 5 Copy ENWW
6 Scan
●
Set up Scan to Email
●
Set up Scan to Network Folder
●
Set up Scan to USB Drive
●
Set up Scan to SharePoint® (Flow models only)
●
Create a Quick Set
●
Scan and send to email
●
Scan and send to network folder
●
Scan and send to USB Flash Drive
●
Additional options when scanning
●
Use HP Flow CM solution (Flow models only)
●
Additional scan tasks
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM527MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 67
Set up Scan to Email
●
Introduction
●
Before you begin
●
Method one: Use the E-mail Setup page
●
Method two: Use the E-mail Setup Wizard
●
Set up Send to E-mail to use Oice 365 Outlook
●
Solve problems with email
Introduction
The printer has a feature that enables it to scan a document and send it to one or more email addresses. To use
this scan feature, the printer must be connected to a network; however, the feature is not available until it has
been congured by using the HP Embedded Web Server (EWS). There are two methods in the EWS for
conguring Scan to Email. Use the E-mail Setup page for complete setup, or use the Scan to Email Setup Wizard
for basic setup.
Before you begin
To set up the Scan to Email feature, the printer must have an active network connection.
Administrators need the following information before beginning the conguration process.
●
Administrative access to the printer
●
DNS suix (e.g., companyname.com)
●
SMTP server (e.g., smtp.mycompany.com)
NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,
contact the email/Internet service provider or system administrator for the information. SMTP server
names and port names are typically easy to nd by doing an Internet search. For example, use terms like
"gmail smtp server name" or "yahoo smtp server name" to search.
●
SMTP server authentication requirements for outgoing email messages, including the user name and
password used for authentication, if applicable.
Use the HP Embedded Web Server (EWS) to set up the Scan to E-mail feature. Before continuing, use this
procedure to open the EWS, and then set up the Scan to E-mail feature by using one of the two methods
provided.
IMPORTANT: Consult your email service provider's documentation for information on digital sending limits for
your email account. Some providers may temporarily lock your account if you exceed your sending limit.
Access the HP Embedded Web Server
1.
From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
68 Chapter 6 Scan ENWW
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the Web browser displays a There is a problem with this website’s security certicate message
when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while navigating within
the EWS for the HP printer.
Method one: Use the E-mail Setup page
1. Click the Networking tab.
NOTE: Conguring settings on the Networking tab might require the assistance of a system
administrator.
2. If it is not already selected, click TCP/IP Settings in the left navigation pane.
3. Click the Network Identication tab.
4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the email
client being used is listed. DNS suixes have this format: companyname.com, gmail.com, etc.
NOTE: If the Domain Name suix is not set up, use the IP address.
5. Click Apply.
6. Click the Scan/Digital Send tab.
7. On the left navigation pane, click the E-mail Setup link, and click Default Job Options.
8. On the E-mail Setup dialog, select the Enable Send to E-mail check box. If this check box is not selected, the
feature is unavailable at the printer control panel.
9. In the Outgoing E-mail Servers (SMTP) area, complete the steps for one of the following options:
●
Select one of the displayed servers
●
Click Add to start the SMTP wizard.
1. In the SMTP wizard, select one of the following options:
○
Method one: Enter the address of an SMTP server, and then click Next
○
Method two: Select Search network for outgoing e-mail server, and then click Next. Select
the server, and then click Next.
ENWW Set up Scan to Email 69
NOTE: If an SMTP server was already created for another printer function, the Use a server
already in use by another function option displays. Select this option, and then congure it to be
used for the email function.
2. On the Set the basic information necessary to connect to the server dialog, set the options to
use, and then click Next.
NOTE: Some servers have problems sending or receiving emails that are larger than 5
megabytes (MB). These problems can be prevented by entering a number in Split e-mails if
larger than (MB).
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using Google™ Gmail for email service, select the Enable SMTP SSL Protocol
check box. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the
SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time
of conguration.
3. On the Server Authentication Requirements dialog, select the option that describes the server’s
authentication requirements:
○
Server does not require authentication, and then click Next.
○
Server requires authentication
○
From the drop-down box, select Use credentials of user to connect after Sign In at
the control panel, and then click Next.
○
From the drop-down box, select Always use these credentials, enter the Username
and Password, and then click Next.
NOTE: If using a signed-in user's credentials, set email to require sign in by the user on the
printer control panel. Deny device guest access to email by clearing the check box for email in
the Device Guest column in the Sign in and Permission Policies area on the Access Control dialog
of the Security tab. The icon in the check box changes from a check mark to a lock.
4. On the Server Usage dialog, choose the printer functions that will send email through this SMTP
server, and then click the Next button.
NOTE: If the server requires authentication, a user name and password for sending automatic
alerts and reports from the printer will be required.
5. On the Summary and Test dialog, enter a valid email address in the Send a test e-mail to: eld,
and then click Test.
6. Verify that all of the settings are correct, and then click Finish to complete the outgoing email
server set up.
10. In the Address and Message Field Control area, enter a Default From: setting and any of the other optional
settings.
Address and Message Field Control settings:
NOTE: To display all these settings, click Advanced Settings at the bottom of the page.
70 Chapter 6 Scan ENWW
Feature Description
Address Field Restrictions Specify whether users must select an email address from an address book or whether users are
allowed to enter in an email address manually.
CAUTION: If Users must select from address book is selected, and any of the address elds are
also set as User editable, changes to those editable elds also change the corresponding values in
the address book.
To prevent users from changing contacts in the Address Book at the printer control panel, go to
the Access Control page on the Security tab, and deny Device Guest access to address book
modications.
Allow invalid e-mail address
formats
User editable
Default From: and Default
Display Name:
To: Provide a To (recipient) email address for emails.
CC: Provide a CC email address for emails.
BCC: Provide a BCC email address for emails.
Subject: Provide a default subject line for the email messages.
Message: Create a custom message. To use this message for all emails sent from the printer, clear or do not
Select to allow an invalid email address format.
To use the Default From address and Default Display Name for all emails sent from this printer
(unless a user is signed in), do not select the User editable check box.
When setting up the address elds, if the User editable check box is unchecked, users will not be
able to edit those elds at the printer control panel when sending an email. For send-to-me
functionality, clear the User editable check boxes for all of the address elds, including the From:
To: CC:, and BCC: elds, and then set that user's send email From: their own email address and To:
their own email address.
Provide an email address and name to use for the From: address for the email message.
TIP: Create an email account for the printer, and use this address for the default email address.
TIP: Congure the email feature so that users must sign in before using it. This prevents users
from sending an email from an address that is not their own.
select the User editable check box for Message:.
11. In the Signing and Encryption area, set the signing and encryption preferences.
NOTE: To display the Signing and Encryption settings, click Advanced Settings at the bottom of the page.
Signing and Encryption settings:
Feature Description
Signing Select whether to sign the security certicate.
Select the User editable check box to make this setting editable at the printer control panel.
Hashing Algorithm Select the algorithm to use for signing the emails.
Encryption Select whether to encrypt the email.
Select the User editable check box to make this setting editable at the printer control panel.
Encryption Algorithm Select the algorithm to use for encrypting the email.
ENWW Set up Scan to Email 71
Feature Description
Attribute for Recipient Public
Key
Use the recipient public key
certicate to verify the
recipient
Enter which attribute to use to retrieve the recipient’s public key certicate from LDAP.
Select this setting to use the recipients’s public key certicate to verify the recipient.
12. In the Notication Settings area, select when users will receive notications about sent emails. The default
setting is using the signed in user's email address. If the recipient email address is blank, no notication is
sent.
NOTE: To display the Notication settings, click Advanced Settings at the bottom of the page.
13. In the File Settings area, set the default scanning preferences.
NOTE: The following list contains the master set of options available for HP LaserJet Enterprise MFP
printers. Some options are not available on all printers.
Save As... Specify the folder and le name for the scanned le
Load and Save Settings Load Quick Set: Load scan settings from a saved Quick Set.
NOTE: Use the HP Embedded Web Server to create and save Quick Sets.
Save Defaults: Save the current settings in the Options list as default settings for future scan jobs.
72 Chapter 6 Scan ENWW
Document File Type Save a scanned document as one of several types of les.
The following standard le types are available:
●
PDF: This le type provides the best overall image and text quality. PDF les require Adobe®
Acrobat® Reader software for viewing.
●
JPEG: This le type is a good choice for most graphics. Most computers have a browser that
can view .JPEG les. This le type produces one le per page.
●
TIFF: This is a standard le type that many graphics programs support. This le type
produces one le per page.
●
MTIFF: MTIFF stands for multi-page TIFF. This le type saves multiple scanned pages in a
single le.
●
XPS: XPS (XML Paper Specication) creates an XAML le that preserves the original
formatting of the document and supports color graphics and embedded fonts.
●
PDF/A: PDF/A is a type of PDF designed for long-term archival of electronic documents. All
format information in the document is self-contained.
HP LaserJet Enterprise Flow MFP printers also support the following OCR le types:
●
Text (OCR): Text (OCR) creates a text le by using optical character recognition (OCR) to scan
the original. A text le can be opened in any word processing program. The formatting of the
original will not be saved using this option.
●
Unicode Text (OCR): Unicode Text (OCR) is an industry standard used to consistently
represent and manipulate text. This le type is useful for internationalization and
localization.
●
RTF (OCR): RTF (OCR) creates a rich text format (RTF) le by using optical character
recognition (OCR) to scan the original. RTF is an alternative text format that can be opened
by most word processing programs. Some of the formatting of the original will be saved
using this option.
●
Searchable PDF (OCR): Searchable PDF (OCR) creates a searchable PDF le by using optical
character recognition (OCR) to scan the original. When a document is scanned in this way,
use Adobe Acrobat® Reader's search tools to search for specic words or phrases within the
PDF.
●
Searchable PDF/A (OCR): Searchable PDF/A (OCR) is a type of PDF/A le that includes
information about the document structure, which allows content to be searched.
●
HTML (OCR): HTML (OCR) creates a Hypertext Markup Language (HTML) le containing the
contents of the original document. HTML is used to display les on Web sites.
●
CSV (OCR): CSV (OCR) is common text le format that contains comma-separated values.
This type of le can be opened by most word processing, spreadsheet, or database
programs.
Output Quality Specify the output quality of scanned images, which aects the le size of the resulting le.
Original Sides Specify whether the original document is printed on one side or both sides.
Color/Black
For color printers only.
Specify whether the scanned image will be in color, black and gray, or black only.
ENWW Set up Scan to Email 73
Scan Mode Standard Document: Scan a page or stack of pages through the document feeder, or individually
on the atbed glass.
Book Mode: Scan an open book and output each page of the book onto dierent pages.
2-sided ID Copy: Scan each side of an identication card on the atbed glass and output them
onto one page. After scanning the rst side, the printer prompts to place the second side in the
correct position on the glass.
Resolution Specify the resolution of scanned images. Select a higher resolution to increase the clarity of the
image. However, as the resolution increases, the le size also increases.
Original Size Specify the paper size for the original document.
Content Orientation Specify whether the original document is printed in Portrait or Landscape orientation.
Image Adjustment Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text
appear crisper, but decreasing it could make photos appear smoother.
Darkness: Increase or decrease the amount of white and black used in colors in scanned images.
Contrast: Increase or decrease the dierence between the lightest and the darkest color on the
page.
Background Cleanup: Remove faint colors from the background of scanned images. For example,
if the original document is printed on colored paper, use this feature to lighten the background
without aecting the darkness of the image.
Automatic Tone: Available for Flow printers only. For original documents that have at least 100
characters of text on the page, the printer can detect which edge is the top of the page, and it
orients the scanned images appropriately. If some of the pages are upside-down in relation to the
other pages, the resulting scanned image has all pages right-side-up. If some of the pages have a
landscape orientation, the printer rotates the image so that the top of the page is at the top of the
image.
Optimize Text/Picture Optimize the job for the type of image being scanned: text, graphics, or photos.
Erase Edges Remove blemishes, such as dark borders or staple marks, by cleaning the edges of the scanned
image.
Cropping options Crop to original size: Crop the image to match the paper size of the original document.
Crop to content: Crop the image to the size of the detectable content in the original document.
Blank Page Suppression Exclude blank pages in the original document from scanned images. This feature is useful for
scanning pages printed on both sides to eliminate blank pages in the resulting scanned document.
Multi-feed Detection Enable or disable multi-feed detection. When enabled, scanning stops when the printer detects
more than one page at a time being fed in the document feeder. When disabled, scanning
continues when a multi-feed is detected, to allow scanning pages that are stuck together, originals
with self-adhesive notes on them, or thick paper.
Notication Select whether to send notications of the status of scan jobs. The printer can print the
notication, or it can send the notication in an email.
Save Defaults Save the current scan settings as the new default settings for this scan function.
14. In the File Settings area, set the default le settings preferences.
NOTE: To display all these settings, click Advanced Settings at the bottom of the page.
15. Review the selected options to verify that they are accurate, and then click Apply to complete the setup.
16. On the left navigation pane, under E-mail Setup, click Quick Sets, and select any Quick Sets for the printer.
74 Chapter 6 Scan ENWW
NOTE: Quick Sets are shortcut jobs that can be accessed within the Quick Sets application on the printer
control panel.
Method two: Use the E-mail Setup Wizard
The setup wizard includes the options for basic conguration.
1. Click the Networking tab.
2. If it is not already selected, click TCP/IP Settings in the left navigation pane.
3. Click the Network Identication tab.
4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the email
client being used is listed. DNS suixes have this format: companyname.com, gmail.com, etc.
NOTE: If the Domain Name suix is not set up, use the IP address.
5. Click Apply.
6. Click the Scan/Digital Send tab.
7. On the left navigation pane, click E-mail and Save to Network Folder Quick Setup Wizards.
8. Click the E-mail Setup Wizard link.
9. On the Congure E-mail Server (SMTP) dialog, complete the steps for one of the following options:
●
Option one: Search network for outgoing e-mail server:
NOTE: This option nds outgoing SMTP servers inside your rewall only.
1. Select Search network for outgoing e-mail server, and then click Next
2. Select the appropriate server from the Finding SMTP servers list, and then click Next.
3. Select the option that describes the server’s authentication requirements:
○
Server does not require authentication, and then click Next.
○
Server requires authentication
○
From the drop-down box, select Use credentials of user to connect after Sign In at
the control panel, and then click Next.
○
From the drop-down box, select Always use these credentials, enter the Username
and Password, and then click Next.
●
Option two: Add SMTP server:
ENWW Set up Scan to Email 75
1. Select Add SMTP server
2. Enter the Server Name and Port Number, and then click Next.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port
number, and SSL settings from the service provider’s Web site or other sources. Typically, for
gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to conrm these server settings are current and valid at the time
of conguration.
3. Select the option that describes the server’s authentication requirements:
○
Server does not require authentication, and then click Next.
○
Server requires authentication
○
From the drop-down box, select Use credentials of user to connect after Sign In at
the control panel, and then click Next.
○
From the drop-down box, select Always use these credentials, enter the Username
and Password, and then click Next.
10. On the Congure E-mail Settings dialog, enter the information about the From email address, the subject
line of the email, and the default message, and then click Next.
NOTE: When setting up the address elds, if the User editable check box is unchecked, users will not be
able to edit those elds at the printer control panel when sending an email.
Feature Description
From:
(Required)
Subject:
(Optional)
Message:
(Optional)
Select one of the following:
●
User’s address (sign-in required)
●
Default From
○
Default From: and Default Display Name:
Provide an email address and name to use for the email message.
TIP: Create an email account for the printer, and use this address for the default
email address.
TIP: Congure the email feature so that users must sign in before using it. This
prevents users from sending an email from an address that is not their own.
Provide a default subject line for the email messages.
Create a custom message.
To use this message for all emails sent from the printer, clear the User editable check box for
Message:.
11. On the Congure File Scan Settings dialog, set the default scanning preferences, and then click Next.
12. Review the Summary dialog, and then click Finish to complete the setup.
76 Chapter 6 Scan ENWW
Set up Send to E-mail to use Oice 365 Outlook
●
Introduction
●
Congure the outgoing email server (SMTP) to send an email from an Oice 365 Outlook account
Introduction
Microsoft Oice 365 Outlook is a cloud-based email system provided by Microsoft which uses Microsoft's Simple
Mail Transfer Protocol (SMTP) server to send or receive emails. Complete the following to enable the printer to
send an email with an Oice 365 Outlook account from the control panel.
NOTE: You must have an email address account with Oice 365 Outlook to congure the settings in the EWS.
Congure the outgoing email server (SMTP) to send an email from an Oice 365 Outlook account
1. Click the Networking tab.
2. If it is not already selected, click TCP/IP Settings in the left navigation pane.
3. Click the Network Identication tab.
4. If DNS is required on the network, in the TCP/IP Domain Suix area, verify that the DNS suix for the email
client being used is listed. DNS suixes have this format: companyname.com, gmail.com, etc.
NOTE: If the Domain Name suix is not set up, use the IP address.
5. Click Apply.
6. Click the Scan/Digital Send tab.
7. On the left navigation pane, click the Scan to E-mail link.
8. Select the Enable Scan to E-mail check box. If this check box is not checked, the feature is unavailable at the
printer control panel.
9. In the Outgoing E-mail Servers (SMTP) area, click Add to start the SMTP wizard.
10. In the I know my SMTP server address or host name eld, type smtp.onoice.com, and then click Next.
11. On the Set the basic information necessary to connect to the server dialog, in the Port Number eld, type
587.
NOTE: Some servers have problems sending or receiving emails that are larger than 5 megabytes (MB).
These problems can be prevented by entering a number in Split e-mails if larger than (MB).
12. Select the Enable SMTP SSL Protocol check box, and then click Next.
13. On the Server Authentication Requirements dialog, complete the following information:
a. Select Server requires authentication.
b. From the drop-down list, select Always use these credentials
c. In the Username eld, type the Oice 365 Outlook email address.
d. In the Password eld, type the Oice 365 Outlook account password, and then click Next.
ENWW Set up Scan to Email 77
14. On the Server Usage dialog, choose the printer functions that will send email through this SMTP server, and
then click the Next button.
15. On the Summary and Test dialog, enter a valid email address in the Send a test e-mail to: eld, and then
click Test.
16. Verify that all of the settings are correct, and then click Finish to complete the outgoing email server set up.
Solve problems with email
Problems with sending email
●
Make sure the Enable Scan to E-mail check box is checked on the Scan/Digital Send tab on the Scan to Email page.
●
If the feature is enabled, but the printer is still unable to send emails, the SMTP server might not be set up
correctly. The cause could be any of the following reasons:
–
Authentication is required for the server, but no authentication information is sent.
–
The network address or hostname for the SMTP server is incorrect.
–
The SMTP server is not accepting email (port 25 is not open).
●
Check the SMTP server settings to identify the problem.
Check the SMTP server setup
NOTE: This procedure is for Windows operating systems. The following steps show examples of responses
from the server. The text portion of the response can vary from server to server.
1. Open a Windows command prompt: click Start, click Run, and then enter cmd.
2. Enter telnet followed by the SMTP gateway hostname and then the number 25, which is the port over
which the printer is communicating. For example, enter telnet example.com 25
3. Press Enter. If the SMTP gateway hostname is not valid, the response contains the following message:
Could not open connection to the host on port 25: Connect Failed.
4. If the SMTP gateway hostname is not valid, recongure the server.
●
For the email digital-send feature, use the Scan/Digital Sending tab in the embedded Web server to
congure the printer to use a dierent SMTP server.
If you receive a reply such as 220 smtp.hostname, the SMTP gateway hostname is valid. Continue with the
next step.
5. Identify yourself to the SMTP server. At the prompt, enter HELO followed by your host name. Press Enter.
You should receive a reply.
6. Attempt to authorize to the SMTP server. At the prompt, enter AUTH. Press Enter.
7. If the reply is 503.5.3.3 AUTH not available, then the SMTP server does not require
authentication.
If the reply is 250 AUTH or 334, the SMTP server requires authentication. Use the Scan to E-mail page on
the Scan/Digital Sending tab of the HP Embedded Web Server to congure the correct authentication
information.
78 Chapter 6 Scan ENWW
8. Verify that the server recognizes the email account that is sending the message. At the prompt, enter
MAIL FROM: <sender@domain.com> where “<sender@domain.com>” is the email address for
testing.
If the response is 550 Requested action not taken: mailbox unavailable, then the
server cannot nd the mailbox for that address.
If the response is 550 Requested action not taken: mailbox name not allowed,
then the email address is not valid.
9. Verify that the server has sent the email to the recipient. At the prompt enter RCPT TO:
<recipient@example.com> where “<recipient@example.com>” is the email address for the
recipient.
If the response is 550 Requested action not taken: mailbox unavailable, then the
server cannot nd the mailbox for that address. The recipient email account might be congured so that it
cannot receive messages from the printer.
If the response is 551 User not local: please try <forward-path>, where “<forward-path>” is a dierent
email address, then the email account is not active.
ENWW Set up Scan to Email 79
Set up Scan to Network Folder
●
Introduction
●
Before you begin
●
Method one: Use the Save to Network Folder Setup page
●
Method two: Use the Save to Network Folder Quick Set Wizard
●
Problems with sending to a network folder
Introduction
This document explains how to enable and congure the scan to network folder function. The printer has a
feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer
must be connected to a network; however, the feature is not available until it has been congured by using the
HP Embedded Web Server (EWS). There are two methods in the EWS for conguring Scan to network folder. Use
the Save to Network Folder Setup page for advanced conguration, or use the Scan to Network Folder Setup
Wizard for basic conguration.
Before you begin
NOTE: To set up the Scan to Network Folder feature, the printer must have an active network connection.
Administrators need the following items before beginning the conguration process.
●
Administrative access to the printer
●
The fully-qualied domain name (FQDN) (e.g., \ \servername.us.companyname.net\scans) of the
destination folder or the IP address of the server (e.g., \\16.88.20.20\scans).
NOTE: The use of the term "server" in this context refers to the computer where the shared folder resides.
Use the HP Embedded Web Server (EWS) to set up the Scan to Network Folder feature. Before continuing, use
this procedure to open the EWS, and then set up the Scan to Network Folder feature by using one of the
methods provided.
Access the HP Embedded Web Server
1.
From the Home screen on the printer control panel, touch the Information icon, and then touch the
Network icon to display the IP address or host name.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the Web browser displays a There is a problem with this website’s security certicate message
when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while navigating within
the EWS for the HP printer.
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Method one: Use the Save to Network Folder Setup page
Use this method for complete conguration of the Scan to Network Folder feature.
●
Step one: Enable the Scan to Network Folder feature and congure the default job options
●
Step two: Set up a Quick Set
Step one: Enable the Scan to Network Folder feature and congure the default job options
1. Click the Scan/Digital Send tab.
2. On the left navigation menu, click the Save to Network Folder Setup link.
3. On the Save to Network Folder Setup dialog, select the Enable Save to Network Folder check box. If this box
is not selected, the feature is unavailable at the printer control panel.
Complete the elds in all the dialogs on the page.
●
Notication settings
●
Folder Settings
●
Scan Settings
●
File Settings
Notication settings
On the Notication Settings dialog, select one of these options:
NOTE: In order to send notication emails, the printer must be set up to use an SMTP server for sending email
jobs.
●
Option one: Do not notify
1. Select Do not notify.
2. To prompt the user to review their notication settings, select Prompt user prior to job start, and then
●
Option two: Notify when job completes
1. Select Notify when job completes.
2. Select the method for delivering the notication from the Method Used to Deliver Notication list.
3. To include a thumbnail of the rst scanned page in the notication, select Include Thumbnail.
4. To prompt the user to review their notication settings, select Prompt user prior to job start, and then
click Next.
If the method of notication selected is E-mail, type the email address in the Notication E-mail
Address eld.
click Next.
●
Option three: Notify only if job fails
ENWW Set up Scan to Network Folder 81
Folder Settings
Use the Folder Settings dialog to congure the types of folders the printer sends scanned documents to.
There are two types of folder permissions to select from:
Option 1: Read and write access
To send scanned documents to a folder congured for read and write access, complete the following steps:
NOTE: Send only to folders with read and write access supports folder verication and job notication
1. If it is not already selected, select Send only to folders with read and write access.
2. To require the printer to verify folder access before starting a scan job, select Verify folder access prior to
1. Select Notify only if job fails.
2. Select the method for delivering the notication from the Method Used to Deliver Notication list.
If the method of notication selected is E-mail, type the email address in the Notication E-mail
Address eld.
3. To include a thumbnail of the rst scanned page in the notication, select Include Thumbnail.
4. To prompt the user to review their notication settings, select Prompt user prior to job start, and then
click Next.
job start.
3. Click Next.
Option 2: Write access only
To send scanned documents to a folder congured for write access only, complete the following steps:
NOTE: Allow sending to folders with write access only does not support folder verication or job notication
NOTE: If this option is selected, the printer cannot increment the scan lename. It sends the same lename for
all scans.
Select a time-related lename prex or suix for the scan lename, so that each scan is saved as a unique le,
and does not overwrite a previous le. This lename is determined by the information in the File Settings dialog.
1. Select Allow sending to folders with write access only.
2. Click Next.
Scan Settings
On the Scan Settings dialog, set the default scanning options.
NOTE: Scan jobs can complete more quickly if Verify folder access prior to job start is not selected;
however, if the folder is unavailable, the scan job will fail.
Save As...
Specify the folder and le name for the scanned le
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Document File Type Save a scanned document as one of several types of les.
The following standard le types are available:
●
PDF: This le type provides the best overall image and text quality. PDF les require Adobe®
Acrobat® Reader software for viewing.
●
JPEG: This le type is a good choice for most graphics. Most computers have a browser that can
view .JPEG les. This le type produces one le per page.
●
TIFF: This is a standard le type that many graphics programs support. This le type produces
one le per page.
●
MTIFF: MTIFF stands for multi-page TIFF. This le type saves multiple scanned pages in a single
le.
●
XPS: XPS (XML Paper Specication) creates an XAML le that preserves the original formatting of
the document and supports color graphics and embedded fonts.
●
PDF/A: PDF/A is a type of PDF designed for long-term archival of electronic documents. All format
information in the document is self-contained.
HP LaserJet Enterprise Flow MFP printers also support the following OCR le types:
●
Text (OCR): Text (OCR) creates a text le by using optical character recognition (OCR) to scan the
original. A text le can be opened in any word processing program. The formatting of the original
will not be saved using this option.
●
Unicode Text (OCR): Unicode Text (OCR) is an industry standard used to consistently represent and
manipulate text. This le type is useful for internationalization and localization.
●
RTF (OCR): RTF (OCR) creates a rich text format (RTF) le by using optical character recognition
(OCR) to scan the original. RTF is an alternative text format that can be opened by most word
processing programs. Some of the formatting of the original will be saved using this option.
●
Searchable PDF (OCR): Searchable PDF (OCR) creates a searchable PDF le by using optical
character recognition (OCR) to scan the original. When a document is scanned in this way, use
Adobe Acrobat® Reader's search tools to search for specic words or phrases within the PDF.
●
Searchable PDF/A (OCR): Searchable PDF/A (OCR) is a type of PDF/A le that includes information
about the document structure, which allows content to be searched.
●
HTML (OCR): HTML (OCR) creates a Hypertext Markup Language (HTML) le containing the
contents of the original document. HTML is used to display les on Web sites.
●
CSV (OCR): CSV (OCR) is common text le format that contains comma-separated values. This
type of le can be opened by most word processing, spreadsheet, or database programs.
Output Quality Specify the output quality of scanned images, which aects the le size of the resulting le.
Original Sides Specify whether the original document is printed on one side or both sides.
Color/Black
For color printers only.
Scan Mode Standard Document: Scan a page or stack of pages through the document feeder, or individually on the
Specify whether the scanned image will be in color, black and gray, or black only.
atbed glass.
Book Mode: Scan an open book and output each page of the book onto dierent pages.
2-sided ID Copy: Scan each side of an identication card on the atbed glass and output them onto one
page. After scanning the rst side, the printer prompts to place the second side in the correct position
on the glass.
Resolution Specify the resolution of scanned images. Select a higher resolution to increase the clarity of the image.
However, as the resolution increases, the le size also increases.
ENWW Set up Scan to Network Folder 83
Original Size Specify the paper size for the original document.
Content Orientation Specify whether the original document is printed in Portrait or Landscape orientation.
Image Adjustment Sharpness: Clarify or soften the image. For example, increasing the sharpness could make text appear
crisper, but decreasing it could make photos appear smoother.
Darkness: Increase or decrease the amount of white and black used in colors in scanned images.
Contrast: Increase or decrease the dierence between the lightest and the darkest color on the page.
Background Cleanup: Remove faint colors from the background of scanned images. For example, if the
original document is printed on colored paper, use this feature to lighten the background without
aecting the darkness of the image.
Automatic Tone: Available for Flow printers only. For original documents that have at least 100
characters of text on the page, the printer can detect which edge is the top of the page, and it orients
the scanned images appropriately. If some of the pages are upside-down in relation to the other pages,
the resulting scanned image has all pages right-side-up. If some of the pages have a landscape
orientation, the printer rotates the image so that the top of the page is at the top of the image.
Optimize Text/Picture Optimize the job for the type of image being scanned: text, graphics, or photos.
Erase Edges Remove blemishes, such as dark borders or staple marks, by cleaning the edges of the scanned image.
Cropping options Crop to original size: Crop the image to match the paper size of the original document.
Crop to content: Crop the image to the size of the detectable content in the original document.
Blank Page Suppression Exclude blank pages in the original document from scanned images. This feature is useful for scanning
pages printed on both sides to eliminate blank pages in the resulting scanned document.
Multi-feed Detection Enable or disable multi-feed detection. When enabled, scanning stops when the printer detects more
Notication Select whether to send notications of the status of scan jobs. The printer can print the notication, or
File Settings
On the File Settings dialog, set the default le settings for the Quick Set, and then click Next.
File settings:
Feature Description
File Name Prex Set the default le name prex used for les saved to a network folder.
File Name Suix Set the default le name suix used for les saved to a network folder.
File Number Format Select a le name format for when the job is divided into multiple les.
File Name Preview Enter a le name, and then click the Update Preview button.
Step two: Set up a Quick Set
than one page at a time being fed in the document feeder. When disabled, scanning continues when a
multi-feed is detected, to allow scanning pages that are stuck together, originals with self-adhesive
notes on them, or thick paper.
it can send the notication in an email.
Quick Sets are shortcut jobs that can be accessed within the Quick Sets application on the printer control panel.
The Scan to Network Folder feature can be minimally congured without creating a Quick Set. However, without
the Quick Set, users must enter the destination folder information at the control panel for each scan job. A Quick
Set is required to include Scan to Network Folder metadata.
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Provide the Quick Set name, description, and options for starting
1. On the left navigation pane, click Quick Sets.
2. In the Quick Sets Lists area, click Add. The Quick Set Setup page opens.
3. In the Quick Set Name eld, type a name.
TIP: Name the Quick Set something that users can understand quickly (e.g., “Scan and save to a folder”).
4. In the Quick Set Description eld, type a description explaining what the Quick Set will save.
5. From the Quick Set Start Option list, select one of the following options:
●
Option one: Enter application, then user presses Start
●
Option two: Start instantly upon selection
▲ Select one of the following options under Original Sides Prompt:
○
Use application default
○
Prompt for original sides
NOTE: If Start instantly upon selection is selected, the destination folder must be congured in the
next step.
6. Click Next.
Congure the destination folder for scanned documents
Option 1: Shared folders or FTP folders
To save scanned documents to a standard shared folder or an FTP folder, complete the following steps:
1. If it is not already selected, select Save to shared folders or FTP folders.
2. Click Add.... The Add Network Folder Path dialog opens.
3. On the Add Network Folder Path dialog, select one of the following options:
●
Option one: Save to a standard shared network folder
1. If it is not already selected, select Save to a standard shared network folder.
2. In the UNC Folder Path eld, type a folder path.
The folder path can either be the fully-qualied domain name (FQDN) (e.g., \
\servername.us.companyname.net\scans) or the IP address of the server (e.g., \
\16.88.20.20\scans). Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via
DHCP, the IP address can change. However, the connection with an IP address might be faster
because the printer does not need to use DNS to nd the destination server.
3. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.
To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder
access to user.
ENWW Set up Scan to Network Folder 85
4. To view the complete folder path for scanned documents, click Update Preview.
5. From the Authentication Settings list, select one of the following options:
○
Use credentials of user to connect after Sign In at the control panel
○
Always use these credentials
NOTE: If Always use these credentials is selected, a user name and password must be
entered in the corresponding elds.
6. In the Windows Domain eld, type the Windows domain.
TIP: To nd the Windows domain in Windows 7, click Start, click Control Panel, click System.
To nd the Windows domain in Windows 8, click Search, enter System in the search box, and
then click System.
The domain is listed under Computer name, domain, and workgroup settings.
NOTE: If a shared folder is set to be accessed by everyone, values for a workgroup name
(default is “Workgroup”), a user name and password must be entered in the corresponding
elds. However, if the folder is within a particular user’s folders and not Public, the user name
and password of that user must be used.
NOTE: An IP address might be necessary instead of a computer name. Many home routers do
not handle computer names well, and there is no Domain Name Server (DNS). In this case, it is
best to set up a static IP address on the shared PC to alleviate the problem of DHCP assigning a
new IP address. On a typical home router, this is done by setting a static IP address that is on the
same subnet, but outside the DHCP address range.
7. Click OK.
●
Option two: Save to an FTP Server
NOTE: If an FTP site is outside the rewall, a proxy server must be specied under the network
settings These settings are located in the EWS Networking tab, under the Advanced options.
1. Select Save to an FTP Server.
2. In the FTP Server eld, type the FTP server name or IP address.
3. In the Port eld, type the port number.
NOTE: In most cases, the default port number does not need to be changed.
4. To automatically create a subfolder for scanned documents in the destination folder, select a
format for the subfolder name from the Custom Subfolder list.
5. To view the complete folder path for scanned documents, click Update Preview.
6. From the FTP Transfer Mode list, select one of the following options:
○
Passive
○
Active
7. In the Username eld, type the user name.
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8. In the Password eld, type the password.
9. Click Verify Access to conrm the destination can be accessed.
10. Click OK.
Option 2: Personal shared folders
To save scanned documents to a personal shared folder, complete the following steps:
NOTE: This option is used in domain environments where the administrator congures a shared folder for each
user. If the Save to a personal shared folder feature is congured, users will be required to sign in at the printer
control panel using Windows credentials or LDAP authentication.
1. Select Save to a personal shared folder.
2. In the Retrieve the device user’s home folder using this attribute eld, type the user’s home folder in the
Microsoft Active Directory.
NOTE: Verify that the user knows where this home folder is located on the network.
3. To add a user name subfolder at the end of the folder path, select Create subfolder based on user name.
To restrict the subfolder access to the user who creates the scan job, select Restrict subfolder access to
user.
Summary
On the Summary dialog, review the settings, and then click Finish.
Method two: Use the Save to Network Folder Quick Set Wizard
This option opens the setup wizard that is in the HP Embedded Web Server (EWS) for the printer. The setup
wizard includes the options for basic conguration.
1. Click the Scan/Digital Send tab.
2. Click the E-mail and Save to Network Folder Quick Set Wizard link.
3. On the Add or Remove a Save to Network Folder Quick Set dialog, click Add.
NOTE: Quick Sets are shortcut jobs that can be accessed within the Quick Sets application on the printer
control panel.
NOTE: The Save to Network Folder feature can be minimally congured without creating a quick set.
However, without the quick set, users must enter the destination folder information at the control panel for
each scan job. A quick set is required to include Save to Network Folder metadata.
4. On the Add Folder Quick Set dialog, complete the following information:
a. In the Quick Set Title eld, type a title.
TIP: Name the Quick Set something that users can understand quickly (e.g., "Scan and save to a
folder").
b. From the Button Location drop-down, select one of the following options to indicate where the Quick
Set button will display on the printer control panel:
ENWW Set up Scan to Network Folder 87
●
Quick Sets Application
●
Home Screen
c. In the Quick Set Description eld, type a description explaining what the Quick Set will save.
d. Click Next.
5. On the Congure Destination Folder dialog, complete the following information:
a. In the UNC Folder Path eld, type a folder path where the scan will go.
The folder path can either be the fully-qualied domain name (FQDN) (e.g., \
\servername.us.companyname.net\scans) or the IP address of the server (e.g., \\16.88.20.20\scans).
Be sure that the folder path (e.g., \scans) follows the FQDN or IP address.
NOTE: The FQDN can be more reliable than the IP address. If the server gets its IP address via DHCP,
the IP address can change. However, the connection with an IP address might be faster because the
printer does not need to use DNS to nd the destination server.
b. From the Authentication Settings drop-down, select one of the following options:
●
Use credentials of user to connect after Sign In at the control panel
●
Always use these credentials
NOTE: If Always use these credentials is selected, a user name and password must be entered
in the corresponding elds, and the printer’s access to the folder must be veried by clicking
Verify Access.
c. In the Windows Domain eld, type the Windows domain.
TIP: To nd the Windows domain in Windows 7, click Start, click Control Panel, click System.
To nd the Windows domain in Windows 8, click Search, enter System in the search box, and then click
System.
The domain is listed under Computer name, domain, and workgroup settings.
d. Click Next.
6. On the Congure File Scan Settings dialog, set the default scanning preferences for the Quick Set, and then
click Next.
7. Review the Summary dialog, and then click Finish.
8. On the Save to Network Folder Setup dialog, review the selected settings, and then click Finish to complete
the setup.
Problems with sending to a network folder
Issue
All users are unable to store jobs in the
network folder.
Cause Solution
A rewall might be interfering. If IPsec is enabled, it could be interfering
with digital-send features. Try disabling
IPsec.
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