HP LaserJet M527 User's Guide
User Guide
LaserJet Enterprise MFP M527
www.hp.com/support/ljM527MFP
M527zM527fM527dn
HP LaserJet Enterprise MFP M527
User Guide
Copyright and License
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© Copyright 2017 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 3, 1/2019
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up.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Printer views .............................................................................................................................................................................. 2
Printer front view ................................................................................................................................................. 2
Printer back view .................................................................................................................................................. 3
Interface ports ...................................................................................................................................................... 4
Control-panel view ............................................................................................................................................... 4
How to use the touchscreen control panel ................................................................................. 7
Printer specications ................................................................................................................................................................ 8
Technical specications ....................................................................................................................................... 8
Supported operating systems ......................................................................................................................... 10
Mobile printing solutions .................................................................................................................................. 12
Printer dimensions ............................................................................................................................................ 13
Power consumption, electrical specications, and acoustic emissions .................................................... 15
Operating-environment range ........................................................................................................................ 16
Printer hardware setup and software installation ............................................................................................................ 17
2 Paper trays .............................................................................................................................................................................................. 19
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 20
Introduction ........................................................................................................................................................ 20
Tray 1 paper orientation ................................................................................................................................... 21
Use alternative letterhead mode .................................................................................................................... 21
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 21
Load paper to Trays 2, 3, 4, and 5 ....................................................................................................................................... 22
Introduction ........................................................................................................................................................ 22
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 24
Use alternative letterhead mode .................................................................................................................... 24
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 24
Load and print envelopes ..................................................................................................................................................... 26
Introduction ........................................................................................................................................................ 26
Print envelopes .................................................................................................................................................. 26
Envelope orientation ......................................................................................................................................... 26
Use the convenience stapler (f and z models) ................................................................................................................... 27
ENWW iii
3 Supplies, accessories, and parts .......................................................................................................................................................... 29
Order supplies, accessories, and parts ............................................................................................................................... 30
Ordering .............................................................................................................................................................. 30
Supplies and accessories ................................................................................................................................. 30
Customer self-repair parts ............................................................................................................................... 31
Replace the toner cartridge .................................................................................................................................................. 33
Introduction ........................................................................................................................................................ 33
Toner-cartridge information ............................................................................................................................ 33
Remove and replace the cartridge .................................................................................................................. 34
Replace the staple cartridge (f and z models) ................................................................................................................... 38
Introduction ........................................................................................................................................................ 38
Remove and replace the staple cartridge ...................................................................................................... 38
4 Print .......................................................................................................................................................................................................... 41
Print tasks (Windows) ............................................................................................................................................................ 42
How to print (Windows) .................................................................................................................................... 42
Automatically print on both sides (Windows) ............................................................................................... 44
Manually print on both sides (Windows) ........................................................................................................ 44
Print multiple pages per sheet (Windows) .................................................................................................... 45
Select the paper type (Windows) .................................................................................................................... 45
Additional print tasks ........................................................................................................................................ 46
Print tasks (OS X) .................................................................................................................................................................... 47
How to print (OS X) ............................................................................................................................................ 47
Automatically print on both sides (OS X) ....................................................................................................... 47
Manually print on both sides (OS X) ................................................................................................................ 47
Print multiple pages per sheet (OS X) ............................................................................................................ 48
Select the paper type (OS X) ............................................................................................................................ 48
Additional print tasks ........................................................................................................................................ 48
Store print jobs on the printer to print later or print privately ........................................................................................ 50
Introduction ........................................................................................................................................................ 50
Create a stored job (Windows) ......................................................................................................................... 50
Create a stored job (OS X) ................................................................................................................................. 52
Print a stored job ............................................................................................................................................... 52
Delete a stored job ............................................................................................................................................ 53
Mobile printing ........................................................................................................................................................................ 54
Introduction ........................................................................................................................................................ 54
HP ePrint via email ............................................................................................................................................ 54
HP ePrint software ............................................................................................................................................ 55
AirPrint ................................................................................................................................................................. 55
Android embedded printing ............................................................................................................................. 55
iv ENWW
Wi-Fi Direct and NFC Printing ........................................................................................................................... 56
Print from the USB port ........................................................................................................................................................ 57
Introduction ........................................................................................................................................................ 57
Enable the USB port for printing ..................................................................................................................... 57
Print USB documents ........................................................................................................................................ 58
5 Copy .......................................................................................................................................................................................................... 59
Make a copy ............................................................................................................................................................................. 60
Copy on both sides (duplex) ................................................................................................................................................. 62
Additional options when copying ........................................................................................................................................ 64
Additional copy tasks ............................................................................................................................................................. 66
6 Scan .......................................................................................................................................................................................................... 67
Set up Scan to Email .............................................................................................................................................................. 68
Introduction ........................................................................................................................................................ 68
Before you begin ................................................................................................................................................ 68
Method one: Use the E-mail Setup page ....................................................................................................... 69
Method two: Use the E-mail Setup Wizard .................................................................................................... 75
Set up Send to E-mail to use Oice 365 Outlook ......................................................................................... 77
Introduction ................................................................................................................................... 77
Congure the outgoing email server (SMTP) to send an email from an Oice 365
Outlook account ............................................................................................................................ 77
Solve problems with email ............................................................................................................................... 78
Problems with sending email ..................................................................................................... 78
Check the SMTP server setup ..................................................................................................... 78
Set up Scan to Network Folder ............................................................................................................................................ 80
Introduction ........................................................................................................................................................ 80
Before you begin ................................................................................................................................................ 80
Method one: Use the Save to Network Folder Setup page ......................................................................... 81
Step one: Enable the Scan to Network Folder feature and congure the default job
options ............................................................................................................................................ 81
Notication settings ................................................................................................. 81
Folder Settings .......................................................................................................... 82
Scan Settings ............................................................................................................ 82
File Settings ............................................................................................................... 84
Step two: Set up a Quick Set ....................................................................................................... 84
Provide the Quick Set name, description, and options for starting .................. 85
Congure the destination folder for scanned documents ................................. 85
Summary ................................................................................................................... 87
Method two: Use the Save to Network Folder Quick Set Wizard ............................................................... 87
Problems with sending to a network folder .................................................................................................. 88
ENWW v
Set up Scan to USB Drive ...................................................................................................................................................... 90
Introduction ........................................................................................................................................................ 90
Enable Scan to USB Drive ................................................................................................................................. 90
Congure default scan options ....................................................................................................................... 90
Congure the default le name settings ....................................................................................................... 92
Set up Scan to SharePoint® (Flow models only) ............................................................................................................... 94
Introduction ........................................................................................................................................................ 94
Enable Scan to SharePoint® ............................................................................................................................. 94
Scan and save a le directly to a Microsoft SharePoint® site ..................................................................... 95
Create a Quick Set .................................................................................................................................................................. 97
Scan and send to email ......................................................................................................................................................... 99
Introduction ........................................................................................................................................................ 99
Scan and send a document to email .............................................................................................................. 99
Scan and send to network folder ...................................................................................................................................... 101
Introduction ...................................................................................................................................................... 101
Scan and save the document to a folder ..................................................................................................... 101
Scan and send to USB Flash Drive .................................................................................................................................... 103
Introduction ...................................................................................................................................................... 103
Scan and save the document to a USB ash drive .................................................................................... 103
Additional options when scanning .................................................................................................................................... 105
Use HP Flow CM solution (Flow models only) ................................................................................................................. 107
Additional scan tasks .......................................................................................................................................................... 108
7 Fax .......................................................................................................................................................................................................... 109
Set up fax .............................................................................................................................................................................. 110
Introduction ...................................................................................................................................................... 110
Set up fax by using the printer control panel ............................................................................................. 110
Change fax congurations ................................................................................................................................................. 111
Fax dialing settings ......................................................................................................................................... 111
General fax send settings .............................................................................................................................. 112
Fax receive settings ........................................................................................................................................ 112
Send a fax ............................................................................................................................................................................. 114
Additional options when faxing ......................................................................................................................................... 116
Additional fax tasks ............................................................................................................................................................. 117
8 Manage the printer .............................................................................................................................................................................. 119
Advanced conguration with HP Embedded Web Server (EWS) .................................................................................. 120
Introduction ...................................................................................................................................................... 120
How to access the HP Embedded Web Server (EWS) ................................................................................ 120
HP Embedded Web Server features ............................................................................................................. 121
Information tab ........................................................................................................................... 121
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General tab .................................................................................................................................. 122
Copy/Print tab ............................................................................................................................. 123
Scan/Digital Send tab ................................................................................................................ 124
Fax tab .......................................................................................................................................... 125
Troubleshooting tab ................................................................................................................... 125
Security tab ................................................................................................................................. 126
HP Web Services tab .................................................................................................................. 126
Networking tab ........................................................................................................................... 127
Other Links list ............................................................................................................................ 128
Advanced conguration with HP Utility for OS X ............................................................................................................ 129
Open HP Utility ................................................................................................................................................ 129
HP Utility features ........................................................................................................................................... 129
Congure IP network settings ........................................................................................................................................... 131
Printer sharing disclaimer .............................................................................................................................. 131
View or change network settings ................................................................................................................. 131
Rename the printer on a network ................................................................................................................ 131
Manually congure IPv4 TCP/IP parameters from the control panel ..................................................... 132
Manually congure IPv6 TCP/IP parameters from the control panel ..................................................... 132
Link speed and duplex settings .................................................................................................................... 133
Printer security features ..................................................................................................................................................... 135
Introduction ...................................................................................................................................................... 135
Security statements ....................................................................................................................................... 135
Assign an administrator password ............................................................................................................... 135
IP Security ......................................................................................................................................................... 136
Lock the formatter .......................................................................................................................................... 136
Encryption support: HP High Performance Secure Hard Disks ................................................................ 136
Energy-conservation settings ........................................................................................................................................... 137
Introduction ...................................................................................................................................................... 137
Print with EconoMode .................................................................................................................................... 137
Set the sleep timer and congure the printer to use 1 watt or less of power ...................................... 137
Set the sleep schedule ................................................................................................................................... 138
HP Web Jetadmin ................................................................................................................................................................. 139
Software and rmware updates ........................................................................................................................................ 140
9 Solve problems ..................................................................................................................................................................................... 141
Customer support ................................................................................................................................................................ 142
Control panel help system ................................................................................................................................................. 143
Reset factory settings ......................................................................................................................................................... 144
Introduction ...................................................................................................................................................... 144
Method one: Reset factory settings from the printer control panel ....................................................... 144
ENWW vii
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) .................................................................................................................................................... 144
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 145
Change the “Very Low” settings ................................................................................................................... 145
For products with fax capability ............................................................................................... 145
Order supplies .................................................................................................................................................. 146
Printer does not pick up paper or misfeeds .................................................................................................................... 147
Introduction ...................................................................................................................................................... 147
The printer does not pick up paper .............................................................................................................. 147
The printer picks up multiple sheets of paper ............................................................................................ 149
The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 153
Clean the pickup rollers and separation pad in the document feeder .................................................... 154
Clear paper jams .................................................................................................................................................................. 156
Introduction ...................................................................................................................................................... 156
Jam locations ................................................................................................................................................... 156
Auto-navigation for clearing jams ................................................................................................................ 158
Experiencing frequent or recurring paper jams? ....................................................................................... 158
Clear paper jams in the document feeder ................................................................................................... 159
Clear paper jams in Tray 1 ............................................................................................................................. 163
Clear paper jams in Tray 2 and the 550-sheet trays ................................................................................. 166
Clear paper jams in the toner-cartridge area .............................................................................................. 170
Clear paper jams in the rear door and the fuser area ............................................................................... 172
Clear paper jams in the output bin ............................................................................................................... 174
Clear paper jams in the duplexer .................................................................................................................. 174
Improve print quality ........................................................................................................................................................... 179
Introduction ...................................................................................................................................................... 179
Print from a dierent software program .................................................................................................... 179
Check the paper-type setting for the print job ........................................................................................... 179
Check the paper type setting (Windows) ................................................................................ 179
Check the paper type setting (OS X) ........................................................................................ 179
Check toner-cartridge status ........................................................................................................................ 180
Clean the printer .............................................................................................................................................. 180
Print a cleaning page .................................................................................................................. 180
Check the scanner glass for dirt and smudges ..................................................................... 181
Visually inspect the toner cartridge ............................................................................................................. 182
Check paper and the printing environment ................................................................................................ 182
Step one: Use paper that meets HP specications ............................................................... 182
Step two: Check the environment ............................................................................................ 183
Step three: Set the individual tray alignment ........................................................................ 183
Check the EconoMode settings ..................................................................................................................... 183
Try a dierent print driver .............................................................................................................................. 184
viii ENWW
Improve copy image quality ............................................................................................................................................... 186
Check the scanner glass for dirt and smudges .......................................................................................... 186
Calibrate the scanner ...................................................................................................................................... 187
Check the paper settings ............................................................................................................................... 188
Check the paper size and type conguration ......................................................................... 188
Select the tray to use for the copy ........................................................................................... 188
Check the image-adjustment settings ........................................................................................................ 188
Optimize copy quality for text or pictures ................................................................................................... 189
Edge-to-edge copying .................................................................................................................................... 189
Clean the pickup rollers and separation pad in the document feeder .................................................... 189
Improve scan image quality ............................................................................................................................................... 192
Check the scanner glass for dirt and smudges .......................................................................................... 192
Check the resolution settings ....................................................................................................................... 193
Check the image-adjustment settings ........................................................................................................ 194
Optimize scan quality for text or pictures ................................................................................................... 194
Check the output-quality settings ................................................................................................................ 195
Clean the pickup rollers and separation pad in the document feeder .................................................... 195
Improve fax image quality .................................................................................................................................................. 198
Check the scanner glass for dirt and smudges .......................................................................................... 198
Check the send-fax resolution settings ....................................................................................................... 199
Check the image-adjustment settings ........................................................................................................ 200
Optimize fax quality for text or pictures ...................................................................................................... 200
Check the error-correction settings ............................................................................................................. 200
Check the t-to-page setting ........................................................................................................................ 201
Clean the pickup rollers and separation pad in the document feeder .................................................... 201
Send to a dierent fax machine .................................................................................................................... 203
Check the sender's fax machine ................................................................................................................... 204
Solve wired network problems .......................................................................................................................................... 205
Introduction ...................................................................................................................................................... 205
Poor physical connection ............................................................................................................................... 205
The computer is using the incorrect IP address for the printer ............................................................... 205
The computer is unable to communicate with the printer ....................................................................... 205
The printer is using incorrect link and duplex settings for the network ................................................. 206
New software programs might be causing compatibility problems ....................................................... 206
The computer or workstation might be set up incorrectly ....................................................................... 206
The printer is disabled, or other network settings are incorrect ............................................................. 206
Solve fax problems .............................................................................................................................................................. 207
Checklist for solving fax problems ............................................................................................................... 207
What type of phone line are you using? ................................................................................. 207
Are you using a surge-protection device? .............................................................................. 207
Are you using a phone company voice-messaging service or an answering machine? . 207
ENWW ix
Does your phone line have a call-waiting feature? ............................................................... 208
Check fax accessory status ....................................................................................................... 208
General fax problems ..................................................................................................................................... 209
The fax failed to send ................................................................................................................ 209
An Out of Memory status message displays on the printer control panel ........................ 209
Print quality of a photo is poor or prints as a gray box ........................................................ 209
You touched the Stop button to cancel a fax, but the fax was still sent ............................ 209
No fax address book button displays ...................................................................................... 209
Not able to locate the Fax settings in HP Web Jetadmin ...................................................... 209
The header is appended to the top of the page when the overlay option is enabled ..... 209
A mix of names and numbers is in the recipients box .......................................................... 209
A one-page fax prints as two pages ........................................................................................ 209
A document stops in the document feeder in the middle of faxing ................................... 210
The volume for sounds coming from the fax accessory is too high or too low ............... 210
Index ........................................................................................................................................................................................................... 211
x ENWW
1 Printer overview
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM527MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 1
Printer views
15
1 2
3
4
5
7
6
8
16
14
13
12
11
9
10
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view
Printer front view
1 Document-feeder cover (access for clearing jams)
2 Document-feeder input tray
3 Document-feeder output bin
NOTE: When feeding long paper through the document feeder, extend the paper stop at the right side of the output bin.
4 Control panel with color touchscreen display (tilts up for easier viewing)
5 Physical keyboard (z model only). Pull the keyboard straight out to use it.
6 Convenience stapler (f and z models only)
7 On/o button
8 Formatter cover
9 Optional 1 x 550-sheet paper feeder (Tray 3)
NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5).
10 Tray 2
11 Model name
2 Chapter 1 Printer overview ENWW
12 Tray 1
1
2
6
5
4
3
13 Top cover (access to the toner cartridge)
14 Standard output bin
15 Easy-access USB port (on the left side of the control panel support)
16 Hardware integration pocket (for connecting accessory and third-party devices)
Printer back view
NOTE: The release button for the top cover is on the left side of the printer.
Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
1 Rear door (access for clearing jams)
2 Top-cover-release button
3 Serial number and product number label
4 Dust cover for Tray 2 (ips up when legal-size paper is loaded)
5 Power connection
6 Formatter (contains the interface ports)
ENWW Printer views 3
Interface ports
1
2
3
4
5
1 Slot for a cable-type security lock
2 Fax port (f and z models only. The port is covered for the dn model.)
3 Local area network (LAN) Ethernet (RJ-45) network port
4 USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
5 Hi-Speed USB 2.0 printing port
Control-panel view
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the left side of the printer control panel,
or touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
4 Chapter 1 Printer overview ENWW
3 421
5 6 7
8
9
10
13
12
14
11
1
Home button
2 Applications area Touch any of the icons to open the application. Swipe the screen sideways to access more applications.
3 Reset button Touch the Reset button to clear changes, release the printer from a paused state, display hidden errors,
4 Sign In or Sign Out button Touch the Sign In button to access secured features.
Touch the Home button to return to the printer Home screen at any time.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
and restore the default settings (including the language and keyboard layout).
Touch the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
5
Information button
Touch the information button to access a screen that provides access to several types of printer
information. Touch the buttons at the bottom of the screen for the following information:
●
Display Language: Change the language setting from this screen.
●
Sleep Mode: Place the printer into sleep mode from this screen.
●
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
●
Wireless: Use this screen to view and change wireless connection settings (for the z model and for
the dn and f models only when an optional wireless accessory is installed).
●
Ethernet: Use this screen to view and change Ethernet connection settings.
●
HP Web Services: Find information to connect and print to the printer using HP Web Services
(ePrint).
●
Fax Number: View the printer fax number (for f and z models and for the dn model only when the
optional fax accessory is installed).
ENWW Printer views 5
6
Help button
7 Current time Displays the current time.
8 Start Copy button Touch the Start Copy button to start a copy job.
9 Copies eld The copies eld indicates the number of copies that the printer is set to make.
Touch the Help button to open the embedded help system.
10 Home-screen page
indicator
11 Keyboard
(z model only)
12 Near-eld
communication icon
(z model only)
13 Easy-access USB port Insert a USB ash drive for printing or scanning without a computer or to update the printer rmware.
14 Hardware integration
pocket
The Home screen has multiple pages. This icon indicates the number of pages and which page is
currently active. Swipe the screen sideways to scroll between pages.
This printer includes a physical keyboard. The keys are mapped to a language in the same way the
virtual keyboard on the printer touchscreen is mapped. Whenever the keyboard layout for the virtual
keyboard changes, the keys on the physical keyboard are remapped to match the new settings.
NOTE: In some locations, the printer comes with adhesive keyboard overlays to customize the keys
for dierent languages.
This icon indicates the printer includes integrated HP near-eld communication (NFC) and Wi-Fi Direct
NOTE: An administrator must enable this port before use.
For connecting accessory and third-party devices.
6 Chapter 1 Printer overview ENWW
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down.
Touch the Settings icon to open the Settings
menu.
Swipe until the Settings menu displays.
Scroll through the Settings menu.
ENWW Printer views 7
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljM527MFP.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
Technical specications
Model name
Product number
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (550-sheet capacity)
1 x 550-sheet paper feeder
NOTE: Each printer model accepts
up to three optional 1 x 550-sheet
feeders (Trays 3, 4, and 5).
Printer cabinet/stand Optional Optional Optional
Automatic duplex printing
Convenience stapler Not supported
Connectivity 10/100/1000 Ethernet LAN
connection with IPv4 and IPv6
Hi-Speed USB 2.0
Easy-access USB port for printing
without a computer and upgrading
the rmware
Hardware Integration Pocket for
connecting accessory and thirdparty devices
M527dn
F2A76A
Optional Optional Optional
M527f
F2A77A
Flow M527z
F2A78A
HP Internal USB Ports Optional Optional Optional
HP Jetdirect 3000w NFC/Wireless
Accessory for printing from mobile
devices
Integrated HP near-eld
communication (NFC) and Wi-Fi
Direct functionality for printing from
mobile devices
Optional Optional Not supported
Not supported Not supported
8 Chapter 1 Printer overview ENWW
Model name
M527dn
M527f
Flow M527z
Product number
HP Jetdirect 2900nw Print Server
accessory for wireless connectivity
Memory 1.75 GB base memory
NOTE: The base memory is
expandable to 3.75 GB by adding a
DIMM memory module.
Mass storage 16 GB embedded Multi-Media
Controller (eMMC)
320 GB HP Secure High-
Performance Hard Disk
Security HP Trusted Platform Module for
encrypting all data that passes
through the printer
Control-panel display and keyboard Color touchscreen control panel
Physical keyboard Not supported Not supported
Print Prints 45 pages per minute (ppm)
on letter and 43 ppm on A4-size
paper
Easy-access USB printing (no
computer required)
F2A76A
Optional Optional Optional
Optional
Optional Optional Optional
F2A77A
Not supported Not supported
F2A78A
Store jobs in the printer memory to
print later or print privately
Fax Optional
Copy and Scan Copies 45 pages per minute (ppm)
on letter and 43 ppm on A4-size
paper
100-page document feeder with
dual-head scanning for single-pass
duplex copying and scanning
HP EveryPage Technologies
including ultrasonic multi-feed
detection
Embedded optical character
recognition (OCR) provides the
ability to convert printed pages into
text that can be edited or searched
using a computer
SMART Label feature provides
paper-edge detection for automatic
page cropping
Automatic page orientation for
pages that have at least 100
characters of text
Not supported Not supported
Not supported Not supported
Not supported Not supported
Not supported Not supported
ENWW Printer specications 9
Model name
M527dn
M527f
Flow M527z
Product number
Automatic tone adjustment sets
contrast, brightness, and
background removal for each page
Digital Send Send documents to E-mail, USB,
and shared folders on a network
Send documents to SharePoint® Not supported Not supported
F2A76A
Not supported Not supported
F2A77A
Supported operating systems
The following information applies to the Printer-Specic Windows PCL 6 and OS X print drivers and to the in-box
software installation CD.
Windows: The HP Software Installer CD installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3
print driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with
optional software when using the full software installer. Download the "HP PCL.6" version 3 print driver, the
"HP PCL 6" version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support Web site for
this printer: www.hp.com/support/ljM527MFP.
Mac computers, OS X, and iOS devices: Mac computers and Apple iOS mobile devices are supported with this
printer. The OS X print driver and print utility are available for download from hp.com and may also be available
via Apple Software Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps
to download the HP installer software for OS X:
F2A78A
1. Go to www.hp.com/support/ljM527MFP.
2. Select Support Options, under Download Options select Drivers, Software & Firmware, and then select the
printer bundle.
3. Click the operating system version, and then click the Download button.
Table
1-1 Supported operating systems and print drivers
Operating system Print driver installed (from the software
installer CD for Windows, or the installer on
the Web for OS X)
Windows® XP SP3, 32-bit The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Windows Vista®, 32-bit The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Notes
The full software installer is not supported
for this operating system.
Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue
to provide best eort support for the
discontinued XP operating system.
The full software installer is not supported
for this operating system.
10 Chapter 1 Printer overview ENWW
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver installed (from the software
installer CD for Windows, or the installer on
the Web for OS X)
Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Windows 7 SP1, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the full software installation.
Windows 8, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as part
of the basic software installation. The basic
installer installs the driver only.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as part
of the basic software installation. The basic
installer installs the driver only.
Windows 10, 32-bit and 64-bit The “HP PCL-6” printer-specic print driver
is installed for this operating system as part
of the basic software installation. The basic
installer installs the driver only.
Notes
The full software installer is not supported
for this operating system.
Microsoft retired mainstream support for
Windows Server 2003 in July 2010. HP will
continue to provide best eort support for
the discontinued Server 2003 operating
system.
The full software installer is not supported
for this operating system.
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
The full software installer is not supported
for this operating system.
Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
The full software installer is not supported
for this operating system.
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the basic software installation. The basic
installer installs the driver only.
Windows Server 2012, 64-bit The software installer does not support
Windows Server 2012 but the “HP PCL 6”
version 3 and “HP PCL-6” version 4 printer-
specic print drivers do support it.
The full software installer is not supported
for this operating system.
The full software installer is not supported
for this operating system.
The full software installer is not supported
for this operating system.
Download the driver from the HP Web site,
and use the Windows Add Printer tool to
install it.
ENWW Printer specications 11
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver installed (from the software
installer CD for Windows, or the installer on
the Web for OS X)
Windows Server 2012 R2, 64-bit The software installer does not support
Windows Server 2012 but the “HP PCL 6”
version 3 and “HP PCL-6” version 4 printer-
specic print drivers do support it.
OS X 10.8 Mountain Lion, OS X 10.9
Mavericks, OS X 10.10 Yosemite
The OS X print driver and print utility are
available for download from hp.com and
may also be available via Apple Software
Update. The HP installer software for OS X is
not included in the in-box CD.
Notes
Download the driver from the HP Web site,
and use the Windows Add Printer tool to
install it.
For OS X, download the installer from the
support Web site for this printer.
1. Go to www.hp.com/support/
ljM527MFP.
2. Select Support Options, under
Download Options select Drivers,
Software & Firmware, and then select
the printer bundle.
3. Click the operating system version,
and then click the Download button.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM527MFP for HP's all-
inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
Table 1-2 Minimum system requirements
Windows Mac computers and OS X
●
CD-ROM drive, DVD drive, or an Internet connection
●
Dedicated USB 1.1 or 2.0 connection or a network connection
●
400 MB of available hard-disk space
Mobile printing solutions
The printer supports the following software for mobile printing:
●
HP ePrint software
NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and 64-
bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit); and
OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.
●
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP
Connected)
●
HP ePrint app (Available for Android, iOS, and Blackberry)
●
ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)
●
Internet connection
●
1 GB of available hard-disk space
12 Chapter 1 Printer overview ENWW
●
1
1
2
2
3
3
1
2
2
3
3
1
HP Home and Biz app (Available for Symbian/Nokia devices)
●
Google Cloud Print 1.0 (Requires the printer to be registered with HP Connected and then registered with
Google Cloud)
●
AirPrint
●
Android Printing
Printer dimensions
Figure 1-1 Dimensions for the dn, f, and z models
Printer fully closed Printer fully opened
1. Height 497 mm (19.6 in) 750 mm (29.5 in)
2. Depth Tray 2 dust cover closed: 496 mm (19.5 in)
Tray 2 dust cover open: 559 mm (22.0 in)
3. Width 482 mm (19.0 in) 482 mm (19.0 in)
Weight 23 kg (50.8 lb)
Figure 1-2 Dimensions for the 1 x 550-sheet paper feeder
1. Height 130 mm (5.1 in)
2. Depth Tray closed: 376 mm (14.8 in)
Tray opened: 569 mm (22.4 in)
674 mm (26.5 in)
ENWW Printer specications 13
3. Width 410 mm (16.1 in)
1
2
3
2
3
1
Weight 1.4 kg (3 lb)
Figure 1-3 Dimensions for the cabinet/stand
1. Height 381 mm (15.0 in)
2. Depth Door closed: 632 mm (24.9 in)
Door opened and rear castors rotated: 865 mm (34.0 in)
3. Width Door closed: 600 mm (23.6 in)
Door opened and rear castors rotated: 630 mm (24.8 in)
Weight 9.0 kg (20 lb)
1
These values are subject to change. For current information, go to www.hp.com/support/ljM527MFP.
14 Chapter 1 Printer overview ENWW
Figure 1-4 Dimensions for the printer with three 1 x 550-sheet paper feeders and the cabinet/stand
1
2
3
1
2
3
Printer and accessories fully closed Printer and accessories fully opened
1. Height 1268 mm (49.9 in) 1521 mm (59.9 in)
2. Depth 632 mm (24.9 in) 865 mm (34.0 in)
3. Width 600 mm (23.6 in) 630 mm (24.8 in)
Weight 36.2 kg (79.8 lb)
1
These values are subject to change. For current information, go to www.hp.com/support/ljM527MFP.
2
Do not extend more than one paper tray at a time.
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/ljM527MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
ENWW Printer specications 15
Operating-environment range
Table 1-3 Operating-environment specications
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
16 Chapter 1 Printer overview ENWW
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the Web.
Go to www.hp.com/support/ljM527MFP for HP's all-inclusive help for the printer. Find the following support:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software and rmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW Printer hardware setup and software installation 17
18 Chapter 1 Printer overview ENWW
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