Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 2, 8/2017
Adobe®, Adobe Photoshop®, Acrobat®, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Computer, Inc., registered in the U.S. and
other countries. iPod is a trademark of Apple
Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.
Bluetooth is a trademark owned by its proprietor
and used by HP Company under license.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX® is a registered trademark of The Open
Group.
Product features ....................................................................................................................................................................... 2
Product front view ............................................................................................................................................... 3
Product back view ................................................................................................................................................ 4
Control panel overview ............................................................................................................................................................ 6
Control-panel Home screen ............................................................................................................................... 7
2 Paper trays ................................................................................................................................................................................................. 9
Supported paper sizes and types ........................................................................................................................................ 10
Supported paper sizes ...................................................................................................................................... 10
Supported paper types ..................................................................................................................................... 12
How to print (Windows) .................................................................................................................................... 28
Automatically print on both sides (Windows) ............................................................................................... 29
Manually print on both sides (Windows) ........................................................................................................ 31
Print multiple pages per sheet (Windows) .................................................................................................... 33
Select the paper type (Windows) .................................................................................................................... 35
Additional printing information ....................................................................................................................... 37
Print tasks (Mac OS X) ............................................................................................................................................................ 38
How to print (Mac OS X) .................................................................................................................................... 38
ENWWiii
Automatically print on both sides (Mac OS X) ............................................................................................... 38
Manually print on both sides (Mac OS X) ........................................................................................................ 38
Print multiple pages per sheet (Mac OS X) .................................................................................................... 39
Select the paper type (Mac OS X) .................................................................................................................... 39
Additional printing information ....................................................................................................................... 39
HP ePrint ............................................................................................................................................................. 40
HP ePrint software ............................................................................................................................................ 40
Set up HP Wireless Direct Printing ....................................................................................................................................... 42
Use walk-up USB printing ..................................................................................................................................................... 43
Make a copy ............................................................................................................................................................................. 46
Copy on both sides (duplex) ................................................................................................................................................. 47
Scan by using the HP Scan software (Windows) ............................................................................................................... 49
Scan by using the HP Scan software (Mac OS X) ............................................................................................................... 50
Scan to a destination ............................................................................................................................................................. 51
Scan to a USB ash drive .................................................................................................................................. 51
Set up scan to network folder and scan to email features ......................................................................... 51
Scan to email ...................................................................................................................................................... 52
Scan to a network folder .................................................................................................................................. 52
6 Manage the product ............................................................................................................................................................................... 55
Change the product connection type (Windows) .............................................................................................................. 56
Use HP Web Services applications ....................................................................................................................................... 57
HP Device Toolbox (Windows) .............................................................................................................................................. 58
HP Utility for Mac OS X ........................................................................................................................................................... 60
Open HP Utility ................................................................................................................................................... 60
HP Utility features ............................................................................................................................................. 60
Use HP Web Jetadmin software .......................................................................................................................................... 62
Product security features ..................................................................................................................................................... 63
Set or change the product password ............................................................................................................. 63
Print with EconoMode ....................................................................................................................................... 64
Set the Sleep Delay ........................................................................................................................................... 64
Set the Auto Power Down delay ..................................................................................................................... 64
ivENWW
A Cartridge is low or Cartridge is very low message displays on the product control panel ..................................... 66
Enable or disable the Very Low settings ........................................................................................................ 66
Replace the toner cartridge .................................................................................................................................................. 67
Control panel help system .................................................................................................................................................... 72
Restore the factory-set defaults ......................................................................................................................................... 73
Solve paper feed or jam problems ...................................................................................................................................... 74
The product does not pick up paper ............................................................................................................... 74
The product picks up multiple sheets of paper ............................................................................................ 74
Frequent or recurring paper jams ................................................................................................................... 74
Prevent paper jams ........................................................................................................................................... 75
Clear jams in Tray 1 ................................................................................................................................................................ 76
Clear jams in Tray 2 ................................................................................................................................................................ 78
Clear jams in Tray 3 (accessory) ........................................................................................................................................... 82
Clear jams in the toner-cartridge area ................................................................................................................................ 86
Clear jams in the rear door and fuser area ......................................................................................................................... 88
Clear jams in the output bin .................................................................................................................................................. 89
Clear jams in the optional duplexer ..................................................................................................................................... 91
Print from a dierent software program ....................................................................................................... 92
Check the paper-type setting for the print job ............................................................................................. 92
Check the paper-type setting (Windows) .................................................................................. 92
Check the paper-type setting (Mac OS X) .................................................................................. 93
Check the toner-cartridge status .................................................................................................................... 93
Print a cleaning page ......................................................................................................................................... 94
Inspect the toner cartridge for damage ......................................................................................................... 94
Check the paper and printing environment ................................................................................................... 94
Use paper that meets HP specications ................................................................................... 94
Check the product environment ................................................................................................. 95
Check the EconoMode settings ....................................................................................................................... 95
Try a dierent print driver ................................................................................................................................ 95
Improve copy and scan quality ............................................................................................................................................ 97
Check the scanner glass for dirt and smudges ............................................................................................. 97
Check the paper settings .................................................................................................................................. 97
Optimize for text or pictures ............................................................................................................................ 97
The computer is using the incorrect IP address for the product ................................................................ 99
The computer is unable to communicate with the product ........................................................................ 99
ENWWv
The product is using incorrect link and duplex settings for the network ............................................... 100
New software programs might be causing compatibility problems ....................................................... 100
The computer or workstation might be set up incorrectly ....................................................................... 100
The product is disabled, or other network settings are incorrect ........................................................... 100
8 Parts, supplies, and accessories ........................................................................................................................................................ 101
Order parts, accessories, and supplies ............................................................................................................................. 102
Customer self-repair parts ................................................................................................................................................. 102
Index ........................................................................................................................................................................................................... 103
viENWW
1Product introduction
●
Product features
●
Product views
●
Control panel overview
For more information:
Go to www.hp.com/support/ljMFPM435nw.
HP's all-inclusive help for the product includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW1
Product features
Paper handlingTray 1 (100-sheet multipurpose tray)
Tray 2 (250-sheet input tray)
Optional Tray 3 (500-sheet input tray accessory)
250-sheet output bin
Optional duplex printing accessory
Supported operating systemsWindows XP, 32-bit
Windows Vista, 32-bit and 64-bit
Windows 7, 32-bit and 64-bit
Windows 8, 32-bit and 64-bit
Windows 2003 Server (32-bit and 64-bit), print and scan drivers only
Windows 2008 Server (32-bit and 64-bit), print and scan drivers only
Windows 2012 Server, print and scan drivers only
Mac OS X v10.6.8 and later
Supported print driversThe HP PCL 6 print driver is included on the in-box CD as the default print driver. It is automatically
installed unless you select a dierent one.
For more information and additional driver options, go to www.hp.com/support.
ConnectivityHi-Speed USB 2.0
10/100 Ethernet LAN connection
Wireless network connection
Memory256 MB DDR3 RAM
Control-panel displayColor graphical touch screen
PrintPrints 31 pages per minute (ppm) on A4-size paper, prints 30 ppm on Letter-size paper, and prints 15
ppm on A3-size paper
Print resolution is up to 1200x1200 dpi
Supports HP ePrint
Walk-up USB printing (no computer required)
CopyCopies at up to 31 copies per minute (cpm)
Copy resolution is 300 dots per inch (dpi)
Flatbed scanner supports page sizes up to 297 mm (11.7 in) in length and up to 420mm (16.5 in) in
width
Optional duplex copying
ScanScans in black and white or color with resolution up to 1200 dpi
Scan to Email (no software required)
Scan to Network Folder (no software required)
Walk-up USB scanning (no computer required)
2Chapter 1 Product introductionENWW
Product views
3
1
2
3
4
5
7
6
8
9
10
Product front view
1Scanner
2Color touchscreen control panel (tilts up for easier viewing)
3On/o button
4Tray 1 (pull the handles on the sides to open)
5Tray 2
6Walk-up USB port (for printing and scanning without a computer)
7Optional Tray 3 (available as an accessory)
8Latch to open the front cover (access to the toner cartridge)
9Output-bin extension for long paper
10Output bin
ENWWProduct views3
Product back view
3
4
1
2
1Port cover
2Power connection
3Optional duplex printing accessory
4Rear door (provides access for clearing jams)
4Chapter 1 Product introductionENWW
Interface ports
1
2
1Network port
2Hi-Speed USB 2.0 port
ENWWProduct views5
Control panel overview
1
2
4
5
6
7
3
8
9
Control-panel layout
1Touchscreen displayProvides access to the product features and indicates the current status of the product
2Help button and lightProvides access to the control-panel help system
3On/o buttonTurns the product on or o
4Right arrow button and lightMoves the cursor to the right or moves the display image to the next screen
NOTE: This button illuminates only when the current screen can use this feature.
5Cancel button and lightClears settings, cancels the current job, or exits the current screen
NOTE: This button illuminates only when the current screen can use this feature.
6Back button and lightReturns to the previous screen
NOTE: This button illuminates only when the current screen can use this feature.
7Left arrow button and lightMoves the cursor to the left
NOTE: This button illuminates only when the current screen can use this feature.
8Home button and lightProvides access to the Home screen
9Wireless lightIndicates the wireless network is enabled. The light blinks while the product is establishing a
connection to the wireless network.
6Chapter 1 Product introductionENWW
Control-panel Home screen
123456
7811910
The Home screen provides access to the product features, and it indicates the product status.
NOTE: Depending on the product conguration, the features on the Home screen can vary. The layout might
also be reversed for some languages.
1Web Services buttonProvides quick access to HP Web Services features, including HP ePrint
2Setup buttonProvides access to the main menus
3Wireless buttonProvides access to the Wireless menu and wireless status information
4Network buttonProvides access to network settings and information. From the network settings screen, you
5Information buttonProvides product status information. From the status summary screen, you can print the
6Supplies buttonProvides information about supplies status. From the supplies summary screen, you can print
7Product statusIndicates whether the product is ready or is processing a job
8Apps buttonProvides access to the Apps menu to print directly from Web applications that you have
9USB buttonProvides access to the walk-up USB feature (for printing and scanning without a computer)
10Scan buttonProvides access to the scan features
HP ePrint is a tool that prints documents by using any email enabled device to send them to the
product’s email address.
NOTE: When you are connected to a wireless network, this icon changes to a set of signal
strength bars.
NOTE: This button does not display when the product is connected to a wired network.
can print the Network Summary page.
NOTE: This button displays only when the product is connected to a network.
Conguration Report page.
the Supplies Status page.
downloaded from the HP Connected Web site at www.hpconnected.com
11Copy buttonProvides access to the copy features
ENWWControl panel overview7
8Chapter 1 Product introductionENWW
2Paper trays
●
Supported paper sizes and types
●
Load Tray 1 (multipurpose tray)
●
Load Tray 2
●
Load Tray 3 (accessory)
For more information:
Go to www.hp.com/support/ljMFPM435nw.
HP's all-inclusive help for the product includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW9
Supported paper sizes and types
●
Supported paper sizes
●
Supported paper types
Supported paper sizes
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
Table 2-1 Supported paper sizes
Size and dimensionsTray 1Tray 2Tray 3 (optional)
Letter
216 x 279 mm (8.5 x 11 in)
Legal
216 x 356 mm (8.5 x 14 in)
11 x 17
279 x 432 mm (11 x 17 in)
Optional duplex
printing
12 x 18
305 x 457 mm (12 x 18 in)
A3
297 x 420 mm (11.7 x 16.5 in)
A4
210 x 297 mm (8.3 x 11.7 in)
A5
148 x 210 mm (5.8 x 8.3 in)
A6
105 x 148 mm (4.1 x 5.8 in)
RA3
305 x 430 mm (12.0 x 16.9 in)
B4 (JIS)
257 x 364 mm (10.1 x 14.3 in)
B5 (JIS)
182 x 257 mm (7.2 x 10.1 in)
Executive
184 x 267 mm (7.3 x 10.5 in)
10Chapter 2 Paper traysENWW
Table 2-1 Supported paper sizes (continued)
Size and dimensionsTray 1Tray 2Tray 3 (optional)
Optional duplex
printing
Postcard (JIS)
100 x 148 mm (3.9 x 5.8 in)
D Postcard (JIS)
200 x 148 mm (7.9 x 5.8 in)
8K
260 x 368 mm (10.2 x 14.5 in)
8K
270 x 390 mm (10.6 x 15.4 in)
8K
273 x 394 mm (10.8 x 15.6 in)
16K
184 x 260 mm (7.2 x 10.25 in)
16K
195 x 270 mm (7.7 x 10.6 in)
16K
197 x 273 mm (7.75 x 10.75 in)
Ocio 8.5 x 13
216 x 330 mm (8.5 x 13 in)
Envelope #10
105 x 241 mm (4.1 x 9.5 in)
Envelope Monarch
98 x 191 mm (3.9 x 7.5 in)
Envelope B5
176 x 250 mm (6.9 x 9.8 in)
Envelope C5
162 x 229 mm (6.4 x 9 in)
Envelope DL
110 x 220 mm (4.3 x 8.7 in)
ENWWSupported paper sizes and types11
Table 2-1 Supported paper sizes (continued)
Size and dimensionsTray 1Tray 2Tray 3 (optional)
Optional duplex
printing
Custom
76 x 127 mm to 312 x 470 mm (3.0 x 5.0 in to
12.3 x 18.5 in)
Custom
148 x 210 mm to 297 x 432 mm (5.8 x 8.3 in to 11.7 x
17 in)
Supported paper types
NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.
Paper typeTray 1Tray 2Tray 3 (optional)Optional duplex
printing
Plain
Light 60–74g
Midweight 96–110g
Heavy 111–130g
Extra Heavy 131–175g
Monochrome Laser Transparency
Labels
Letterhead
Preprinted
Prepunched
Colored
Rough
Bond
Recycled
Envelope
Cardstock 176–220g
12Chapter 2 Paper traysENWW
Paper typeTray 1Tray 2Tray 3 (optional)Optional duplex
printing
Vellum
HP EcoSMART Lite
ENWWSupported paper sizes and types13
Load Tray 1 (multipurpose tray)
NOTE: Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to 10
envelopes. It supports cut sheet paper weight 60–199 g/m2 (16–53 lb); labels and transparencies 0.10 to 0.14
mm thick (4.7 to 5 mils thick); envelopes weight 60 to 90 g/m
g/m2 (36-47 lb).
For information about the correct paper orientation for loading paper in this tray, see Tray 1 paper orientation
on page 17.
2
(16 to 24 lb); and postcards weight 135 to 176
1.Open Tray 1 by grasping the handles on each side
of the tray and pulling down.
2.Slide out the tray extension.
14Chapter 2 Paper traysENWW
3.For long paper, fold out the tray extension to
support the paper.
4.Open the paper guides.
ENWWLoad Tray 1 (multipurpose tray)15
5.Load the paper into the tray. Make sure that the
paper ts under the tabs and below the maximumheight indicators.
The way you should orient the paper in the tray
varies depending on the paper size. For additional
information, see Tray 1 paper orientation
on page 17.
6.Adjust the paper guides so that they lightly touch
the paper stack but do not bend the paper.
NOTE: To avoid jams, do not add paper to Tray 1 while the product is printing. Do not close Tray 1 while the
product is printing.
16Chapter 2 Paper traysENWW
Tray 1 paper orientation
Paper typePaper sizeHow to load paper
Cut sheet paperLetter, A4, A5, B5, Executive, 16K, and
custom sizes
A3, B4, 11 x 17, Legal, Ocio 8.5 x 13, and
custom sizes
Preprinted, prepunched, or letterheadLetter, A4, A5, B5, Executive, 16K, and
custom sizes
Long edge leading into the product
Short edge leading into the product
Face-up
Long edge leading into the product with the top of the page to
the right of the tray
A3, B4, 11 x 17, Legal, Ocio 8.5 x 13, and
custom sizes
Face-up
Top edge leading into the product
ENWWLoad Tray 1 (multipurpose tray)17
Paper typePaper sizeHow to load paper
LabelsAny compatible label sizeFace up
EnvelopesAny compatible envelope sizeFace-up
Top edge toward the right of the tray, postage end entering the
product last
18Chapter 2 Paper traysENWW
Load Tray 2
Tray 2 holds up to 250 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as many
sheets. Do not overll the tray. It supports cut sheet paper weight 60–120 g/m2 (16–32 lb).
For information about the correct paper orientation for loading paper in this tray, see Tray 2 paper orientation
on page 22.
CAUTION: Do not print envelopes, labels, or unsupported sizes of paper from Tray 2. Print these types of paper
only from Tray 1.
1.Pull the tray out and lift up slightly to remove it
completely from the product.
NOTE: Do not open the tray while it is in use.
2.Pinch the release that is located on the left guide
and slide the side guides to the correct paper size.
ENWWLoad Tray 219
3.If you are loading B4, A3, 11 x 17, Legal, or Ocio
8.5 x 13 size paper, unlock the rear tray guide using
the slide lock at the back of the tray.
4.Adjust the tray length to the correct paper size.
5.Load paper into the tray. Check the paper to make
sure the guides lightly touch the stack, but do not
bend the paper.
The way you should orient the paper in the tray
varies depending on the paper size. For additional
information, see Tray 2 paper orientation
on page 22.
NOTE: To prevent jams, do not overll the tray.
Be sure the top of the stack is below the tray full
indicator.
NOTE: If the tray is not adjusted correctly, an
error message might display during printing or the
paper might jam.
20Chapter 2 Paper traysENWW
6.Slide the tray completely into the product.
7.On the product control panel, congure the paper
size and type to match the paper loaded in the
tray.
a.From the Home screen on the product control
panel, touch the Setup button.
b.Open the following menus:
System Setup
Paper Setup
Tray 2
c.Touch Paper Size and select the correct size.
d.Touch Paper Type and select the correct type.
ENWWLoad Tray 221
Tray 2 paper orientation
Paper typePaper sizeHow to load paper
Cut sheet paperLetter, A4, A5, B5, Executive, 16K, and
custom sizes
A3, B4, 11 x 17, Legal, Ocio 8.5 x 13, and
custom sizes
Preprinted, prepunched, or letterheadLetter, A4, A5, B5, Executive, 16K, and
custom sizes
Long edge along the front of the tray
Long edge along the side of the tray
Face-down
Top edge at the right of the tray
A3, B4, 11 x 17, Legal, Ocio 8.5 x 13, and
custom sizes
Face-down
Top edge at the front of the tray
22Chapter 2 Paper traysENWW
Load Tray 3 (accessory)
3
3
Optional Tray 3 holds up to 500 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as
many sheets. Do not overll the tray. It supports cut sheet paper weight 60–120 g/m2 (16–32 lb).
For information about the correct paper orientation for loading paper in this tray, see Tray 3 paper orientation
on page 26.
NOTE: Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of paper
only from Tray 1.
1.Pull the tray out and lift up slightly to remove it
completely from the product.
NOTE: Do not open the tray while it is in use.
2.Pinch the release that is located on the left guide
and slide the side guides to the correct paper size.
ENWWLoad Tray 3 (accessory)23
3.Adjust the paper length to the correct paper size.
3
3
4.Load paper into the tray. Check the paper to make
sure the guides lightly touch the stack, but do not
bend the paper.
The way you should orient the paper in the tray
varies depending on the paper size. For additional
information, see Tray 3 paper orientation
on page 26.
NOTE: To prevent jams, do not overll the tray.
Be sure the top of the stack is below the tray full
indicator.
NOTE: If the tray is not adjusted correctly, an
error message might display during printing or the
paper might jam.
24Chapter 2 Paper traysENWW
5.Slide the tray completely into the product.
3
6.On the product control panel, congure the paper
size and type to match the paper loaded in the
tray.
a.From the Home screen on the product control
panel, touch the Setup button.
b.Open the following menus:
System Setup
Paper Setup
Tray 3
c.Touch Paper Size and select the correct size.
d.Touch Paper Type and select the correct type.
ENWWLoad Tray 3 (accessory)25
Tray 3 paper orientation
3
3
3
3
Paper typePaper sizeHow to load paper
Cut sheet paperLetter, A4, A5, B5, Executive, 16K, and
custom sizes
A3, B4, 11 x 17, Legal, Ocio 8.5 x 13, and
custom sizes
Preprinted, prepunched, or letterheadLetter, A4, A5, B5, Executive, 16K, and
custom sizes
Long edge along the front of the tray
Long edge along the side of the tray
Face-down
Top edge at the right of the tray
A3, B4, 11 x 17, Legal, Ocio 8.5 x 13, and
Face-down
custom sizes
Top edge at the front of the tray
26Chapter 2 Paper traysENWW
3Print
●
Print tasks (Windows)
●
Print tasks (Mac OS X)
●
Web-based printing
●
Set up HP Wireless Direct Printing
●
Use walk-up USB printing
For more information:
Go to www.hp.com/support/ljMFPM435nw.
HP's all-inclusive help for the product includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW27
Print tasks (Windows)
●
How to print (Windows)
●
Automatically print on both sides (Windows)
●
Manually print on both sides (Windows)
●
Print multiple pages per sheet (Windows)
●
Select the paper type (Windows)
●
Additional printing information
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1.From the software program, select the Print option.
2.Select the product from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
3.Click or tap the tabs in the print driver to congure the available options.
4.Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from this
screen.
5.Click or tap the OK button to print the job.
28Chapter 3 PrintENWW
Automatically print on both sides (Windows)
Use this procedure for products that have an automatic duplexer installed. If the product does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, you can print on
both sides manually.
1.From the software program, select the Print
option.
2.Select the product from the list of printers, and
then click or tap the Properties or Preferences
button to open the print driver.
NOTE: The name of the button varies for
dierent software programs.
3.Click or tap the Finishing tab.
ENWWPrint tasks (Windows)29
4.Select the Print on both sides check box. Click the
OK button to close the Document Properties dialog
box.
5.In the Print dialog box, click the OK button to print
the job.
30Chapter 3 PrintENWW
Manually print on both sides (Windows)
Use this procedure for products that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
1.From the software program, select the Print
option.
2.Select the product from the list of printers, and
then click or tap the Properties or Preferences
button to open the print driver.
NOTE: The name of the button varies for
dierent software programs.
3.Click or tap the Finishing tab.
ENWWPrint tasks (Windows)31
4.Select the Print on both sides (manually) check
box. Click the OK button to print the rst side of the
job.
5.Retrieve the printed stack from the output bin, and
place it with the printed-side facing down in Tray 1.
6.If prompted, touch the appropriate control panel
button to continue.
32Chapter 3 PrintENWW
Print multiple pages per sheet (Windows)
1.From the software program, select the Print
option.
2.Select the product from the list of printers, and
then click or tap the Properties or Preferences
button to open the print driver.
NOTE: The name of the button varies for
dierent software programs.
3.Click or tap the Finishing tab.
ENWWPrint tasks (Windows)33
4.Select the number of pages per sheet from the
Pages per sheet drop-down list.
5.Select the correct Print page borders, Page order,
and Orientation options. Click the OK button to
close the Document Properties dialog box.
6.In the Print dialog box, click the OK button to print
the job.
34Chapter 3 PrintENWW
Select the paper type (Windows)
1.From the software program, select the Print
option.
2.Select the product from the list of printers, and
then click or tap the Properties or Preferences
button to open the print driver.
NOTE: The name of the button varies for
dierent software programs.
3.Click or tap the Paper/Quality tab.
4.From the Paper type drop-down list, click the
More... option.
ENWWPrint tasks (Windows)35
5.Expand the list of Type is: options.
6.Expand the category of paper types that best
describes your paper.
36Chapter 3 PrintENWW
7.Select the option for the type of paper you are
using, and then click the OK button.
8.Click the OK button to close the Document
Properties dialog box. In the Print dialog box, click
the OK button to print the job.
Additional printing information
Go to www.hp.com/support to visit the support Web site for this product, and for details about performing
specic print tasks, such as the following:
●
Create and use printing shortcuts or presets
●
Select the paper size, or use a custom paper size
●
Select the page orientation
●
Create a booklet
●
Scale a document to t a specic paper size
●
Print the rst or last pages of the document on dierent paper
●
Print watermarks on a document
ENWWPrint tasks (Windows)37
Print tasks (Mac OS X)
●
How to print (Mac OS X)
●
Automatically print on both sides (Mac OS X)
●
Manually print on both sides (Mac OS X)
●
Print multiple pages per sheet (Mac OS X)
●
Select the paper type (Mac OS X)
●
Additional printing information
How to print (Mac OS X)
The following procedure describes the basic printing process for Mac OS X.
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.Open the menus drop-down list or click Show Details, and then select other menus to adjust the print
settings.
4.Click the Print button.
Automatically print on both sides (Mac OS X)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.Open the menus drop-down list or click Show Details, and then click the Layout menu.
4.Select a binding option from the Two-Sided drop-down list.
5.Click the Print button.
Manually print on both sides (Mac OS X)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select this product.
3.Open the menus drop-down list or click Show Details, and then click the Manual Duplex menu.
4.Click the Manual Duplex box, and select a binding option.
5.Click the Print button.
38Chapter 3 PrintENWW
6.Go to the product, and remove any blank paper that is in Tray 1.
7.Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8.If prompted, touch the appropriate control panel button to continue.
Print multiple pages per sheet (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.Open the menus drop-down list or click Show Details, and then click the Layout menu.
4.From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5.In the Layout Direction area, select the order and placement of the pages on the sheet.
6.From the Borders menu, select the type of border to print around each page on the sheet.
7.Click the Print button.
Select the paper type (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.Open the menus drop-down list or click Show Details, and then click the Finishing menu.
4.Select a type from the Media-type drop-down list.
5.Click the Print button.
Additional printing information
Go to www.hp.com/support to visit the support Web site for this product, and for details about performing
specic print tasks, such as the following:
●
Create and use printing shortcuts or presets
●
Select the paper size, or use a custom paper size
●
Select the page orientation
●
Create a booklet
●
Scale a document to t a specic paper size
●
Print the rst or last pages of the document on dierent paper
●
Print watermarks on a document
ENWWPrint tasks (Mac OS X)39
Web-based printing
Several options are available for remote printing over the Internet. For more information about these options,
see the support Web site for this product.
HP ePrint
Use HP ePrint to print documents by sending them as an email attachment to the product's email address from
any email enabled device.
To use HP ePrint, the product must meet these requirements:
●
The product must be connected to a wired or wireless network and have Internet access.
●
HP Web Services must be enabled on the product, and the product must be registered with HP Connected.
1.From the Home screen on the product control panel, touch the Web Services button.
2.Touch the Enable Web Services button. The product enables Web Services, and then prints an
information page.
The information page contains the printer code that you use to register your HP product at
HP Connected.
3.Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
For more information, go to www.hp.com/support to review additional support information for your product.
HP ePrint software
The HP ePrint software makes it easy to print from a desktop or laptop computer to any HP ePrint-capable
product. After installing the software, open the Print option from within your application, and then select HP
ePrint from the installed printers list. This software makes it easy to nd HP ePrint-enabled products that are
registered to your HP Connected account. The target HP product can be at your desk or in a remote location, such
as a branch oice or across the globe.
For Windows, the HP ePrint software also supports traditional direct IP printing to local network printers on the
network (LAN or WAN) to supported PostScript® products.
Go to www.hp.com/go/eprintsoftware for drivers and information.
NOTE: The HP ePrint software is a PDF workow utility for Mac, and is not technically a print driver. HP ePrint
software for Mac supports print paths only through HP Connected and does not support direct IP printing to local
network printers.
40Chapter 3 PrintENWW
AirPrint
Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product
from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following applications:
●
Mail
●
Photos
●
Safari
●
iBooks
●
Select third-party applications
To use AirPrint, the product must be connected to the same wireless network as the Apple device. For more
information about using AirPrint and about which HP products are compatible with AirPrint, go to
www.hp.com/go/airprint.
NOTE: AirPrint does not support USB connections.
ENWWWeb-based printing41
Set up HP Wireless Direct Printing
The HP Wireless Direct Printing feature lets you print from your wireless mobile device directly to an HP Wireless
Direct-enabled product without requiring connection to an established network or the Internet. Use HP Wireless
Direct to print wirelessly from the following devices:
●
iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint mobile app
●
Mobile devices that run Android or Symbian using the HP ePrint Home & Biz application
●
Windows or Mac OS X laptop computers can connect via HP Wireless Direct and print by using HP print
drivers or by using Apple AirPrint
For more information on HP Wireless Direct, go to www.hp.com/go/wirelessprinting, and then click HP Wireless
Direct.
To set up HP Wireless Direct from the control panel, complete the following steps:
1.From the Home screen on the product control panel, touch the Wireless button.
2.Open the following menus:
●
Wireless Menu
●
Wireless Direct Settings
●
Wireless Direct On/O
3.Touch the On menu item.
42Chapter 3 PrintENWW
Use walk-up USB printing
1.Insert the USB ash drive into the walk-up USB port on the product.
2.The USB Flash Drive menu opens. Touch the arrow buttons to scroll through the options.
●
Print Documents
●
View and Print Photos
●
Scan to USB Drive
3.To print a document, touch the Print Documents screen, and then touch the name of the folder on the USB
drive where the document is stored. When the summary screen opens, you can touch it to adjust the
settings. Touch the Print button to print the document.
4.To print photos, touch the View and Print Photos screen, and then touch the preview image to select each
photo that you want to print. Touch the Done button. When the summary screen opens, you can touch it to
adjust the settings. Touch the Print button to print the photos.
5.Retrieve the printed job from the output bin, and remove the USB ash drive.
ENWWUse walk-up USB printing43
44Chapter 3 PrintENWW
4Copy
●
Make a copy
●
Copy on both sides (duplex)
●
Optimize copy quality
For more information:
Go to www.hp.com/support/ljMFPM435nw.
HP's all-inclusive help for the product includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW45
Make a copy
1.Load the document on the scanner glass according to the indicators on the product.
NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper along
the left side of the scanner glass.
2.From the Home screen on the product control panel, touch the Copy button.
3.Touch the arrows to change the number of copies, or touch the existing number and type the number of
copies.
4.Touch the Start Copy button to start copying.
46Chapter 4 CopyENWW
Copy on both sides (duplex)
1.Load the document on the scanner glass according to the indicators on the product.
NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper along
the left side of the scanner glass.
2.From the Home screen on the product control panel, touch the Copy button.
3.Touch the Settings button.
4.Scroll to and touch the Two-Sided button.
5.Touch the arrow buttons to scroll through the options, and then touch an option to select it.
6.Touch the Start Copy button to start copying.
7.The product prompts you to load the next original document. Place it on the glass, and then touch the OK
button.
8.Repeat this process until you have scanned the last page. Touch the Done button to nish printing the
copies.
ENWWCopy on both sides (duplex)47
Optimize copy quality
Use the product control panel to optimize copy quality for dierent types of documents. The following copyquality settings are available:
●
Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the default
setting.
●
Mixed: Use this setting for documents that contain a mixture of text and graphics.
●
Text: Use this setting for documents that contain mostly text.
●
Picture: Use this setting for documents that contain mostly graphics.
1.Load the document on the scanner glass according to the indicators on the product.
2.From the Home screen on the product control panel, touch the Copy button.
3.Touch the Settings button, and then scroll to and touch the Optimize button. Touch the arrow buttons to
scroll through the options, and then touch an option to select it.
4.Touch the Start Copy button to start copying.
48Chapter 4 CopyENWW
5Scan
●
Scan by using the HP Scan software (Windows)
●
Scan by using the HP Scan software (Mac OS X)
●
Scan to a destination
For more information:
Go to www.hp.com/support/ljMFPM435nw.
HP's all-inclusive help for the product includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
Scan by using the HP Scan software (Windows)
Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image
as a le, send it through email, or send it to another software application.
1.Load the document on the scanner glass according to the indicators on the product.
NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper along
the left side of the scanner glass.
2.Click Start, and then click Programs (or All Programs in Windows XP).
3.Click HP, and then click HP Scan.
4.Select a scanning shortcut, and adjust the settings if necessary.
5.Click Scan.
NOTE: Click Advanced Settings to gain access to more options.
Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts.
ENWWScan by using the HP Scan software (Windows)49
Scan by using the HP Scan software (Mac OS X)
Use the HP Scan software to initiate scanning from software on your computer.
1.Load the document on the scanner glass according to the indicators on the product.
NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper along
the left side of the scanner glass.
2.Open the HP Scan software, which is located in the HP folder inside the Applications folder.
3.Follow the on-screen instructions to scan the document.
4.When you have scanned all the pages, click the Done button to save them to a le.
50Chapter 5 ScanENWW
Scan to a destination
●
Scan to a USB ash drive
●
Set up scan to network folder and scan to email features
●
Scan to email
●
Scan to a network folder
Scan to a USB ash drive
1.Load the document on the scanner glass according to the indicators on the product.
NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper along
the left side of the scanner glass.
2.Insert a USB ash drive into the walk-up USB port.
3.From the Home screen on the product control panel, touch the Scan button.
4.Touch the Scan to USB Drive screen.
5.Touch the Scan button to scan and save the le. The product creates a folder named HPSCANS on the USB
drive, and it saves the le in .PDF or .JPG format using an automatically generated le name.
NOTE: When the summary screen opens, you can touch it to adjust settings.
You also can change the folder name.
Set up scan to network folder and scan to email features
To use these scan features, the product must be connected to a network. These scan features are not available
until you congure them. To congure these features, use the Scan to Network Folder Setup Wizard (Windows)
and the Scan to Email Setup Wizard (Windows), which are installed in the HP program group for the product as
part of the full software installation. You can also use the HP Embedded Web Server to congure these features.
The following instructions describe conguring the scan features by using the HP Embedded Web Server.
1.
From the Home screen on the product control panel, touch the Network button to nd the product IP
address.
2.To open the HP Embedded Web Server, enter the product IP address into the address line of a Web browser.
NOTE: You can also access the HP Embedded Web Server from the HP Device Toolbox for Windows or the
HP Utility for Mac OS X.
3.Click the Scan tab.
4.Click the Network Folder Setup link in the left pane of the screen.
5.To set up a new folder, click the New button.
6.Complete the elds on this screen.
7.Click the Save and Test button at the bottom of the screen to save the settings and test the setup.
8.Click the Scan to E-mail Setup link in the left pane of the screen.
ENWWScan to a destination51
9.Click the Outgoing E-mail Proles link, and then click the New button.
10. Complete the elds on this screen. Ask your network administrator or your Internet service provider for the
11. Click the Save and Test button at the bottom of the screen to save the settings and test the setup.
12. You can add contacts to the Email Address Book or congure other default email settings. These steps are
Scan to email
Use the product control panel to scan a le directly to an email address. The scanned le is sent to the address as
an email message attachment.
NOTE: In order to use this feature, the product must be connected to a network and the Scan to Email feature
must be congured by using the Scan to Email Setup Wizard (Windows) or the HP Embedded Web Server.
1.Load the document on the scanner glass according to the indicators on the product.
2.From the Home screen on the product control panel, touch the Scan button.
SMTP Server information. If the SMTP server requires authentication, you also need to know the SMTP User
ID and password.
optional. Click the E-mail Address Book link and the E-mail Options links in the left pane of the screen to set
up these features.
3.Touch the Scan to E-mail item.
4.Touch the Send an E-mail item.
5.Select the From address that you want to use. This is also known as an “outgoing email prole.”
NOTE: If the PIN feature has been set up, enter the PIN and touch the OK button. However, a PIN is not
required to use this feature.
6.Touch the To button and pick the address or group to which you want to send the le. Touch the Done
button when nished.
7.Touch the Subject button if you would like to add a subject line
8.Touch the Next button.
9.The control panel screen displays the scan settings.
●
If you want to change any of the settings, touch the Settings button, and then change the settings.
●
If the settings are correct, go to the next step.
10. Touch the Scan button to start the scan job.
Scan to a network folder
Use the product control panel to scan a document and save it to a folder on the network.
NOTE: In order to use this feature, the product must be connected to a network and the Scan to Network Folder
feature must be congured by using the Scan to Network Folder Setup Wizard (Windows) or the HP Embedded
Web Server.
52Chapter 5 ScanENWW
1.Load the document on the scanner glass according to the indicators on the product.
Load the document on the scanner glass according to the indicators on the product.
2.From the Home screen on the product control panel, touch the Scan button.
3.Touch the Scan to Network Folder item.
4.In the list of network folders, select the folder to which you want to save the document.
5.The control panel screen displays the scan settings.
●
If you want to change any of the settings, touch the Settings button, and then change the settings.
●
If the settings are correct, go to the next step.
6.Touch the Scan button to start the scan job.
ENWWScan to a destination53
54Chapter 5 ScanENWW
6Manage the product
●
Change the product connection type (Windows)
●
Use HP Web Services applications
●
HP Device Toolbox (Windows)
●
HP Utility for Mac OS X
●
Use HP Web Jetadmin software
●
Product security features
●
Economy settings
●
A Cartridge is low or Cartridge is very low message displays on the product control panel
●
Replace the toner cartridge
For more information:
Go to www.hp.com/support/ljMFPM435nw.
HP's all-inclusive help for the product includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW55
Change the product connection type (Windows)
If you are already using the product and you wish to change the way it is connected, use the Recongure your HP
Device shortcut on your computer desktop to change the connection. For example, you can recongure the
product to use a dierent wireless address, to connect to a wired or wireless network, or change from a network
connection to a USB connection. You can change the conguration without inserting the product CD. After you
select the type of connection you wish to make, the program goes directly to the portion of the product setup
procedure that needs to change.
56Chapter 6 Manage the productENWW
Use HP Web Services applications
Several innovative applications are available for this product that you can download directly from the Internet.
For more information and to download these applications go to the HP Connected Web site at
www.hpconnected.com.
To use this feature, the product must be connected to a computer or network that has an Internet connection.
HP Web Services must be enabled on the product. Follow this procedure to enable HP Web Services:
1.From the Home screen on the product control panel, touch the Web Services button.
2.Touch the Enable Web Services button.
After you download an application from the HP Connected Web site, it is available in the Apps menu on the
product control panel. This process enables both HP Web Services and the Apps menu.
ENWWUse HP Web Services applications57
HP Device Toolbox (Windows)
Use the HP Device Toolbox for Windows to check product status or to view or change product settings from your
computer. This tool opens the HP Embedded Web Server for the product.
NOTE: This tool is available only if you performed a full installation when you installed the product. Depending
on how the product is connected, some features might not be available.
1.Click the Start button, and then click the Programs item.
2.Click your HP product group, and then click the HP Device Toolbox item.
Tab or sectionDescription
Home tab
Provides product, status, and
conguration information.
System tab
Provides the ability to congure the
product from your computer.
●
Device Status: Shows the product status and shows the approximate percent life remaining
of HP supplies.
●
Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual supply
life remaining can vary. Consider having a replacement supply available to install when print
quality is no longer acceptable. The supply does not need to be replaced unless the print
quality is no longer acceptable.
●
Device Conguration: Shows the information found on the product conguration page.
●
Network Summary: Shows the information found on the product network conguration
page.
●
Reports: Print the conguration and supplies status pages that the product generates.
●
Event Log: Shows a list of all product events and errors.
●
Device Information: Provides basic product and company information.
●
Paper Setup: Change the default paper-handling settings for the product.
●
Print Quality: Change the default print-quality settings for the product.
●
EcoSMART Console: Change the default times for entering Sleep mode or Auto Power Down
mode. Congure which events cause the product to wake.
●
Paper Types: Congure print modes that correspond to the paper types that the product
accepts.
●
System Setup: Change the system defaults for the product.
●
Service: Perform the cleaning procedure on the product.
●
Save and Restore: Save the current settings for the product to a le on the computer. Use
this le to load the same settings onto another product or to restore these settings to this
product at a later time.
●
Administration: Set or change the product password. Enable or disable product features.
NOTE: The System tab can be password-protected. If this product is on a network, always
consult with the administrator before changing settings on this tab.
Print tab
Provides the ability to change default
print settings from your computer.
●
Printing: Change the default product print settings, such as number of copies and paper
orientation. These are the same options that are available on the control panel.
●
PCL5c: View and change the PCL5c settings.
●
PostScript: Turn o or on the Print PS Errors feature.
58Chapter 6 Manage the productENWW
Tab or sectionDescription
Scan tabCongure the Scan to Network Folder and Scan to E-mail features.
●
Network Folder Setup: Congure folders on the network to which the product can save a
scanned le.
●
Scan to E-mail Setup: Begin the process to set up the Scan to E-mail feature.
●
Outgoing E-mail Proles: Set an email address that will appear as the “from” address for all
emails sent from the product. Congure the SMTP Server information.
●
E-mail Address Book: Add or delete entries in the email address book.
●
E-mail Options: Congure a default subject line and body text. Congure default scan
settings for emails.
Networking tab
Provides the ability to change network
settings from your computer.
HP Web Services tabUse this tab to set up and use various Web tools with the product.
Network administrators can use this tab to control network-related settings for the product when
it is connected to an IP-based network. It also allows the network administrator to set up Wireless
Direct functionality. This tab does not appear if the product is directly connected to a computer.
ENWWHP Device Toolbox (Windows)59
HP Utility for Mac OS X
Use the HP Utility for Mac OS X to check product status or to view or change product settings from your
computer.
You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based
network.
Open HP Utility
1.At the computer, open the Apple menu, click the System Preferences menu, and then click the Print &
Fax
icon or the Print & Scan icon.
2.Select the product in the left side of the window.
3.Click the Options & Supplies button.
4.Click the Utility tab.
5.Click the Open Printer Utility button.
HP Utility features
The HP Utility toolbar is at the top of every page. It includes these items:
●
Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers pane at the
left side of the screen.
●
All Settings: Click this button to return to the HP Utility main page.
●
HP Support: Click this button to open a browser and go to the HP support Web site for the product.
●
Supplies: Click this button to open the HP SureSupply Web site.
●
Registration: Click this button to open the HP registration Web site.
●
Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.
HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the
tasks that you can perform with HP Utility.
MenuItemDescription
Information And SupportSupplies StatusShow the product supplies status and provides links for ordering
supplies online.
Device InformationShow information about the currently selected product, including
the product Service ID (if assigned), the rmware version (FW
Version), the Serial Number, and the IP address.
File UploadTransfer les from the computer to the product. You can upload the
following types of les:
●
HP LaserJet printer command language (.PRN)
●
Portable document format (.PDF)
●
Postscript (.PS)
●
Text (.TXT)
60Chapter 6 Manage the productENWW
MenuItemDescription
HP ConnectedAccess the HP Connected Web site.
Upload FontsUpload fonts from your computer to the product.
Printer SettingsAuto-oCongure the product to automatically turn o after a period of
inactivity. You can adjust the number of minutes after which the
product turns o.
Network SettingsCongure the network settings, such as the IPv4 settings, IPv6
settings, Bonjour settings, and other settings.
Supplies ManagementCongure how the product should behave when supplies are
nearing the end of their estimated life.
Trays CongurationChange paper size and type for each of the trays.
Additional SettingsOpen the HP Embedded Web Server (EWS) for the product.
NOTE: USB connections are not supported.
InformationMessage CenterDisplay error events that have occurred with the product.
Scan SettingsScan to E-mailOpen the HP Embedded Web Server (EWS) page for conguring
settings for scanning to email.
NOTE: USB connections are not supported.
Scan to Network FolderOpen the HP Embedded Web Server (EWS) page for conguring
settings for scanning to a network folder.
NOTE: USB connections are not supported.
ENWWHP Utility for Mac OS X61
Use HP Web Jetadmin software
HP Web Jetadmin is an award-winning, industry-leading tool for eiciently managing a wide variety of networked
HP products, including printers, multifunction products, and digital senders. This single solution allows you to
remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment —
ultimately increasing business productivity by helping you save time, control costs, and protect your investment.
HP Web Jetadmin upgrades are periodically made available to provide support for specic product features. Go to
www.hp.com/go/webjetadmin and click the Self Help and Documentation link to learn more about upgrades.
62Chapter 6 Manage the productENWW
Product security features
The product supports security standards and recommended protocols that help you keep the product secure,
protect critical information on your network, and simplify the way you monitor and maintain the product.
For in-depth information about HP's secure imaging and printing solutions, visit www.hp.com/go/secureprinting.
The site provides links to white papers and FAQ documents about security features.
Set or change the product password
Use the HP Embedded Web Server to set a password or change an existing password for a product on a network.
1.
From the Home screen on the product control panel, touch the Network button to nd the product IP
address.
2.To open the HP Embedded Web Server, enter the product IP address into the address line of a Web browser.
NOTE: You can also access the HP Embedded Web Server from the HP Device Toolbox for Windows or the
HP Utility for Mac OS X.
3.Click the Settings tab, and click the Security link.
NOTE: If a password has previously been set, you are prompted to provide the password. Enter the
password, and then click the Apply button.
4.Enter the new password in the New Password box and in the Verify Password box.
5.At the bottom of the window, click the Apply button to save the password.
NOTE: For products connected with a USB cable to a Windows computer, use the HP Device Toolbox to change
the product password:
1.Click the Start button, and then click the Programs item.
2.Click your HP product group, and then click the HP Device Toolbox item.
3.Click the System tab.
4.Click Administration, and locate the area to change the password.
ENWWProduct security features63
Economy settings
●
Print with EconoMode
●
Set the Sleep Delay
●
Set the Auto Power Down delay
Print with EconoMode
This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner.
However, using EconoMode can also reduce print quality.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might
outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable,
consider replacing the toner cartridge.
NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server.
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Paper/Quality tab.
4.Click the EconoMode check box.
Set the Sleep Delay
1.
From the Home screen on the product control panel, touch the Setup button.
2.Open the following menus:
●
System Setup
●
Energy Settings
●
Sleep Delay
3.Select the time for the sleep delay.
NOTE: The default value is 15 Minutes.
Set the Auto Power Down delay
1.
From the Home screen on the product control panel, touch the Setup button.
2.Open the following menus:
●
System Setup
●
Energy Settings
●
Auto Power Down
●
Power Down Delay
3.Select the time for the power-down delay.
64Chapter 6 Manage the productENWW
NOTE: The default value is 30 Minutes.
4.The product automatically wakes from the auto power-down mode when it receives jobs or when you
touch the screen on the product control panel. You can change which events cause the product to wake.
Open the following menus:
●
System Setup
●
Energy Settings
●
Auto Power Down
●
Wake Events
To turn o a wake event, select the event, clear the check box next to it and then touch the Done button.
ENWWEconomy settings65
A Cartridge is low or Cartridge is very low message displays on the
product control panel
Black cartridge is low: The product indicates when a toner cartridge level is low. Actual toner cartridge life
remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now.
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.
To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth
about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner
cartridge into the printer and close the cover.
Black cartridge is very low: The product indicates when the toner cartridge level is very low. Actual toner
cartridge life remaining may vary. Consider having a replacement available to install when print quality is no
longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer
acceptable.
Once an HP toner cartridge has reached “very low”, HP’s Premium Protection Warranty on that toner cartridge
has ended.
You can change the way the product reacts when supplies reach the Very Low state. You do not have to reestablish these settings when you install a new toner cartridge.
Enable or disable the Very Low settings
You can enable or disable the default settings at any time, and you do not have to re-enable them when you
install a new toner cartridge.
1.
From the Home screen on the product control panel, touch the Setup button.
2.Open the following menus:
●
System Setup
●
Supply Settings
●
Black Cartridge
●
Very Low Setting
3.Select one of the following options:
●
Select the Continue option to set the product to alert you that the toner cartridge is very low, but to
continue printing.
●
Select the Stop option to set the product to stop printing until you replace the toner cartridge.
●
Select the Prompt option to set the product to stop printing and prompt you to replace the toner
cartridge. You can acknowledge the prompt and continue printing. A customer congurable option on
this product is "Prompt to Remind Me in 100 pages, 200 pages, 300 pages, 400 pages, or never." This
option is provided as a customer convenience and is not an indication these pages will have
acceptable print quality.
Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner cartridge has
ended. All print defects or cartridge failures incurred when an HP toner cartridge is used in Continue at very low
mode will not be considered to be defects in materials or workmanship in the toner cartridge under the HP Print
Cartridge Warranty Statement.
66Chapter 6 Manage the productENWW
Replace the toner cartridge
23
1
Continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.
To redistribute the toner, remove the toner cartridge from the printer and gently rock the cartridge back and forth
about its horizontal axis. For graphical representation, see cartridge replacement instructions. Reinsert the toner
cartridge into the printer and close the cover.
The following illustration shows the toner-cartridge components.
1Imaging drum (Be careful not to touch the imaging drum.)
2Memory chip
3Sealing tape
1.Open the front door.
ENWWReplace the toner cartridge67
2.Remove the used toner cartridge.
3.Remove the new toner cartridge from the bag.
Place the used toner cartridge in the bag for
recycling.
4.Grasp both sides of the toner cartridge and
distribute the toner by gently rocking the cartridge.
CAUTION: Do not touch the imaging drum.
68Chapter 6 Manage the productENWW
5.Remove the sealing tape. Bend the tab on the left
side of the cartridge until the tab breaks loose. Pull
the tab until all the tape is removed from the
cartridge. Place the tab and tape in the tonercartridge box to return for recycling.
6.Align the toner cartridge with the tracks inside the
product, insert the toner cartridge until it is rmly
seated.
7.Close the front door.
ENWWReplace the toner cartridge69
70Chapter 6 Manage the productENWW
7Solve problems
●
Control panel help system
●
Restore the factory-set defaults
●
Solve paper feed or jam problems
●
Clear jams in Tray 1
●
Clear jams in Tray 2
●
Clear jams in Tray 3 (accessory)
●
Clear jams in the toner-cartridge area
●
Clear jams in the rear door and fuser area
●
Clear jams in the output bin
●
Clear jams in the optional duplexer
●
Improve print quality
●
Improve copy and scan quality
●
Solve wired network problems
For more information:
Go to www.hp.com/support/ljMFPM435nw.
HP's all-inclusive help for the product includes the following information:
●
Install and congure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
ENWW71
Control panel help system
The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the
Help button in the upper-right corner of the screen.
For some screens, the Help opens to a global menu where you can search for specic topics. You can browse
through the menu structure by touching the buttons in the menu.
Some Help screens include animations that guide you through procedures, such as clearing jams.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that
screen.
If the product alerts you of an error or warning, touch the Help button to open a message that describes the
problem. The message also contains instructions to help solve the problem.
72Chapter 7 Solve problemsENWW
Restore the factory-set defaults
Restoring the factory-set defaults returns all of the product and network settings to the factory defaults. It will
not reset the page count, tray size, or language. To restore the product to the factory-default settings, follow
these steps.
CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also
deletes any pages that are stored in the memory.
1.
On the product control panel, touch the Setup button.
2.Scroll to and touch the Service menu.
3.Scroll to and touch the Restore Defaults button, and then touch the OK button.
The product automatically restarts.
ENWWRestore the factory-set defaults73
Solve paper feed or jam problems
If the product has recurring problems with paper feeding or with jams, use the following information to reduce
the number of occurrences.
The product does not pick up paper
If the product does not pick up paper from the tray, try these solutions.
1.Open the product and remove any jammed sheets of paper.
2.Load the tray with the correct size of paper for your job.
3.Make sure the paper size and type are set correctly on the product control panel.
4.Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the
appropriate indentation in the tray.
5.Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed
the paper manually. Load paper, and continue.
6.The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with
warm water.
The product picks up multiple sheets of paper
If the product picks up multiple sheets of paper from the tray, try these solutions.
1.Remove the stack of paper from the tray and ex it, rotate it 180 degrees, and ip it over. Do not fan the
paper. Return the stack of paper to the tray.
2.Use only paper that meets HP specications for this product.
3.Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a dierent package.
4.Make sure the tray is not overlled. If it is, remove the entire stack of paper from the tray, straighten the
stack, and then return some of the paper to the tray.
5.Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to the
appropriate indentation in the tray.
6.Make sure the printing environment is within recommended specications.
Frequent or recurring paper jams
Follow these steps to solve problems with frequent paper jams. If the rst step does not resolve the problem
continue with the next step until you have resolved the problem.
1.If paper has jammed in the product, clear the jam and then print a conguration page to test the product.
2.Check that the tray is congured for the correct paper size and type on the product control panel. Adjust
paper settings if necessary.
3.Turn the product o, wait 30 seconds, and then turn it on again.
4.Print a cleaning page to remove excess toner from inside the product.
74Chapter 7 Solve problemsENWW
a.
From the Home screen on the product control panel, touch the Setup button.
b.Touch the Service menu.
c.Touch the Cleaning Page button.
d.Load plain letter or A4 paper when you are prompted.
e.Touch the OK button to begin the cleaning process.
The product prints the rst side and then prompts you to remove the page from the output bin and
reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the page
that prints.
5.Print a conguration page to test the product.
a.
From the Home screen on the product control panel, touch the Setup button.
b.Touch the Reports menu.
c.Touch the Conguration Report button.
If none of these steps resolves the problem, the product might need service. Contact HP customer support.
Prevent paper jams
To reduce the number of paper jams, try these solutions.
1.Use only paper that meets HP specications for this product.
2.Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a dierent package.
3.Use paper that has not previously been printed or copied on.
4.Make sure the tray is not overlled. If it is, remove the entire stack of paper from the tray, straighten the
stack, and then return some of the paper to the tray.
5.Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so they
are touching the paper stack without bending it.
6.Make sure that the tray is fully inserted in the product.
7.If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed sheets
one at a time.
8.Verify that the tray is congured correctly for the paper type and size.
9.Make sure the printing environment is within recommended specications.
ENWWSolve paper feed or jam problems75
Clear jams in Tray 1
1.If most of the sheet of paper is visible in the tray,
slowly pull the jammed paper out of the product
using both hands.
If most of the sheet of paper has been pulled
inside the product or no paper is visible, continue
with the following steps.
2.Open the front door.
3.Remove the toner cartridge.
76Chapter 7 Solve problemsENWW
4.Lift the jam-plate and carefully remove any
jammed paper. Use both hands to remove jammed
paper to avoid tearing the paper.
5.Reinsert the toner cartridge.
6.Close the front door.
ENWWClear jams in Tray 177
Clear jams in Tray 2
1.Remove the tray from the product.
2.Remove the paper from the tray, and discard any
damaged paper.
3.Make sure the paper guides are adjusted for the
correct paper size. If necessary, unlock the tray
using the slide lock at the rear of the tray, and then
adjust to the correct paper size.
78Chapter 7 Solve problemsENWW
4.Load the paper into the tray. Make sure that the
stack is at at all four corners and that the top of
the stack is below the maximum-height indicators.
5.Reinsert and close the tray.
6.Open the front door.
ENWWClear jams in Tray 279
7.Remove the toner cartridge.
8.Lift the jam-plate and carefully remove any
jammed paper. Use both hands to remove jammed
paper to avoid tearing the paper.
80Chapter 7 Solve problemsENWW
9.Reinsert the toner cartridge.
10. Close the front door.
ENWWClear jams in Tray 281
Clear jams in Tray 3 (accessory)
3
3
3
1.Remove the tray from the product.
2.Remove the paper from the tray, and discard any
damaged paper.
3.Make sure the paper guides are adjusted for the
correct paper size.
82Chapter 7 Solve problemsENWW
4.Load the paper into the tray. Make sure that the
3
3
stack is at at all four corners and that the top of
the stack is below the maximum-height indicators.
5.Reinsert and close the tray.
6.Open the front door.
ENWWClear jams in Tray 3 (accessory)83
7.Remove the toner cartridge.
8.Lift the jam-plate and carefully remove any
jammed paper. Use both hands to remove jammed
paper to avoid tearing the paper.
84Chapter 7 Solve problemsENWW
9.Reinsert the toner cartridge.
10. Close the front door.
ENWWClear jams in Tray 3 (accessory)85
Clear jams in the toner-cartridge area
1.Open the front door.
2.Remove the toner cartridge.
3.Lift the jam-plate and carefully remove any
jammed paper. Use both hands to remove jammed
paper to avoid tearing.
86Chapter 7 Solve problemsENWW
4.Reinsert the toner cartridge.
5.Close the front door.
ENWWClear jams in the toner-cartridge area87
Clear jams in the rear door and fuser area
1.Open the rear door to check for jammed paper.
2.Remove any jammed paper. Use both hands to pull
out the paper to avoid tearing.
3.Close the rear door.
88Chapter 7 Solve problemsENWW
Clear jams in the output bin
1.If paper is visible in the output bin, grasp the
leading edge with both hands and slowly remove it.
2.Open the rear door to check for jammed paper.
ENWWClear jams in the output bin89
3.Remove any jammed paper. Use both hands to pull
out the paper to avoid tearing.
4.Close the rear door.
90Chapter 7 Solve problemsENWW
Clear jams in the optional duplexer
1.Remove the duplexer.
2.Remove any paper from the duplexer.
3.Reinstall the duplexer.
ENWWClear jams in the optional duplexer91
Improve print quality
●
Print from a dierent software program
●
Check the paper-type setting for the print job
●
Check the toner-cartridge status
●
Print a cleaning page
●
Inspect the toner cartridge for damage
●
Check the paper and printing environment
●
Check the EconoMode settings
●
Try a dierent print driver
Print from a dierent software program
Try printing from a dierent software program. If the page prints correctly, the problem is with the software
program from which you were printing.
Check the paper-type setting for the print job
Check the paper-type setting if you are printing from a software program and the pages have any of these
problems:
●
smeared print
●
fuzzy print
●
dark print
●
curled paper
●
scattered dots of toner
●
loose toner
●
small areas of missing toner
Check the paper-type setting (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Paper/Quality tab.
4.From the Paper type drop-down list, click the More... option.
5.Expand the list of Type is: options.
6.Expand the category of paper types that best describes your paper.
92Chapter 7 Solve problemsENWW
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