HP LaserJet M435 User Manual

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LASERJET PRO MFP

User Guide

M435nw

HP LaserJet Pro MFP M435nw

User Guide

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Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

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Edition 3, 9/2013

rt number: A3E42-90945

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Table of contents

1 Product introduction ..................................................................................................................................... 1

Product features .................................................................................................................................................... 2

Product views ........................................................................................................................................................ 3

Product front view ............................................................................................................................... 3

Product back view ............................................................................................................................... 4

Interface ports ..................................................................................................................................... 5

Control panel overview .......................................................................................................................................... 6

Control-panel layout ........................................................................................................................... 6

Control-panel Home screen ................................................................................................................ 7

2 Paper trays ................................................................................................................................................... 9

Supported paper sizes and types ........................................................................................................................ 10

Supported paper sizes ...................................................................................................................... 10

Supported paper types ..................................................................................................................... 12

Load Tray 1 (multipurpose tray) ......................................................................................................................... 13

Tray 1 paper orientation ................................................................................................................... 16

Load Tray 2 .......................................................................................................................................................... 18

Tray 2 paper orientation ................................................................................................................... 21

Load Tray 3 (accessory) ....................................................................................................................................... 22

Tray 3 paper orientation ................................................................................................................... 25

3 Print ........................................................................................................................................................... 27

Print tasks (Windows) .......................................................................................................................................... 28

How to print (Windows) ..................................................................................................................... 28

Automatically print on both sides (Windows) .................................................................................. 29

Manually print on both sides (Windows) .......................................................................................... 31

Print multiple pages per sheet (Windows) ....................................................................................... 33

Select the paper type (Windows) ...................................................................................................... 35

Additional printing information ........................................................................................................ 37

Print tasks (Mac OS X) .......................................................................................................................................... 38

How to print (Mac OS X) ..................................................................................................................... 38

ENWW iii

Automatically print on both sides (Mac OS X) .................................................................................. 38

Manually print on both sides (Mac OS X) .......................................................................................... 38

Print multiple pages per sheet (Mac OS X) ....................................................................................... 39

Select the paper type (Mac OS X) ...................................................................................................... 39

Additional printing information ........................................................................................................ 39

Web-based printing ............................................................................................................................................. 40

HP ePrint ............................................................................................................................................ 40

HP ePrint software ............................................................................................................................ 40

AirPrint ............................................................................................................................................... 41

Set up HP Wireless Direct Printing ...................................................................................................................... 42

Use walk-up USB printing .................................................................................................................................... 43

4 Copy ........................................................................................................................................................... 45

Make a copy ......................................................................................................................................................... 46

Copy on both sides (duplex) ................................................................................................................................ 47

Optimize copy quality .......................................................................................................................................... 48

5 Scan ........................................................................................................................................................... 49

Scan by using the HP Scan software (Windows) ................................................................................................. 50

Scan by using the HP Scan software (Mac OS X) ................................................................................................. 51

Scan to a destination ........................................................................................................................................... 52

Scan to a USB flash drive .................................................................................................................. 52

Set up scan to network folder and scan to email features .............................................................. 52

Scan to email ..................................................................................................................................... 53

Scan to a network folder ................................................................................................................... 53

6 Manage the product ..................................................................................................................................... 55

Change the product connection type (Windows) ................................................................................................ 56

Use HP Web Services applications ...................................................................................................................... 57

HP Device Toolbox (Windows) ............................................................................................................................. 58

HP Utility for Mac OS X ......................................................................................................................................... 60

Open HP Utility .................................................................................................................................. 60

HP Utility features ............................................................................................................................. 60

Use HP Web Jetadmin software .......................................................................................................................... 62

Product security features .................................................................................................................................... 63

Set or change the product password ................................................................................................ 63

Economy settings ................................................................................................................................................ 64

Print with EconoMode ....................................................................................................................... 64

Set the Sleep Delay ........................................................................................................................... 64

Set the Auto Power Down delay ....................................................................................................... 64

iv ENWW

A Cartridge is low or Cartridge is very low message displays on the product control panel ............................. 66

Enable or disable the Very Low settings .......................................................................................... 66

Replace the toner cartridge ................................................................................................................................. 67

7 Solve problems ........................................................................................................................................... 71

Control panel help system .................................................................................................................................. 72

Restore the factory-set defaults ........................................................................................................................ 73

Solve paper feed or jam problems ...................................................................................................................... 74

The product does not pick up paper ................................................................................................. 74

The product picks up multiple sheets of paper ................................................................................ 74

Frequent or recurring paper jams ..................................................................................................... 74

Prevent paper jams ........................................................................................................................... 75

Clear jams in Tray 1 ............................................................................................................................................. 76

Clear jams in Tray 2 ............................................................................................................................................. 78

Clear jams in Tray 3 (accessory) .......................................................................................................................... 82

Clear jams in the toner-cartridge area ................................................................................................................ 86

Clear jams in the rear door and fuser area .......................................................................................................... 88

Clear jams in the output bin ................................................................................................................................ 89

Clear jams in the optional duplexer .................................................................................................................... 91

Improve print quality ........................................................................................................................................... 92

Print from a different software program ......................................................................................... 92

Check the paper-type setting for the print job ................................................................................. 92

Check the paper-type setting (Windows) ....................................................................... 92

Check the paper-type setting (Mac OS X) ....................................................................... 93

Check the toner-cartridge status ...................................................................................................... 93

Print a cleaning page ......................................................................................................................... 94

Inspect the toner cartridge for damage ........................................................................................... 94

Check the paper and printing environment ...................................................................................... 94

Use paper that meets HP specifications ........................................................................ 94

Check the product environment ..................................................................................... 95

Check the EconoMode settings ......................................................................................................... 95

Try a different print driver ................................................................................................................ 95

Improve copy and scan quality ............................................................................................................................ 97

Check the scanner glass for dirt and smudges ................................................................................. 97

Check the paper settings .................................................................................................................. 97

Optimize for text or pictures ............................................................................................................. 97

Edge-to-edge copying ...................................................................................................................... 98

Solve wired network problems ........................................................................................................................... 99

Poor physical connection .................................................................................................................. 99

The computer is using the incorrect IP address for the product ...................................................... 99

The computer is unable to communicate with the product ............................................................. 99

ENWW v

The product is using incorrect link and duplex settings for the network ...................................... 100

New software programs might be causing compatibility problems ............................................. 100

The computer or workstation might be set up incorrectly ............................................................ 100

The product is disabled, or other network settings are incorrect ................................................. 100

Solve wireless network problems ..................................................................................................................... 101

Wireless connectivity checklist ....................................................................................................... 101

The product does not print after the wireless configuration completes ...................................... 102

The product does not print, and the computer has a third-party firewall installed ..................... 102

The wireless connection does not work after moving the wireless router or product ................. 102

Cannot connect more computers to the wireless product ............................................................. 102

The wireless product loses communication when connected to a VPN ........................................ 102

The network does not appear in the wireless networks list .......................................................... 102

The wireless network is not functioning ........................................................................................ 103

Perform a wireless network diagnostic test .................................................................................. 103

Reduce interference on a wireless network ................................................................................... 103

8 Parts, supplies, and accessories .................................................................................................................. 105

Order parts, accessories, and supplies ............................................................................................................. 106

Customer self-repair parts ................................................................................................................................ 106

Accessories ........................................................................................................................................................ 106

Index ........................................................................................................................................................... 107

vi ENWW

1 Product introduction

●

Product features

●

Product views

●

Control panel overview

www.hp.com/support/ljMFPM435nw for HP's all-inclusive help for your product:

Go to

●

Solve problems.

●

Download software updates.

●

Join support forums.

●

Find warranty and regulatory information.

You can also go to

www.hp.com/support for Worldwide support and other HP products.

ENWW 1

Product features

Paper handling Tray 1 (100-sheet multipurpose tray)

Tray 2 (250-sheet input tray)

Optional Tray 3 (500-sheet input tray accessory)

250-sheet output bin

Optional duplex printing accessory

Supported operating systems Windows XP, 32-bit

Windows Vista, 32-bit and 64-bit

Windows 7, 32-bit and 64-bit

Windows 8, 32-bit and 64-bit

Windows 2003 Server (32-bit and 64-bit), print and scan drivers only

Windows 2008 Server (32-bit and 64-bit), print and scan drivers only

Windows 2012 Server, print and scan drivers only

Mac OS X v10.6.8 and later

Supported print drivers The HP PCL 6 print driver is included on the in-box CD as the default print driver. It is automatically

Connectivity Hi-Speed USB 2.0

Memory 256 MB DDR3 RAM

Control-panel display Color graphical touch screen

Print Prints 31 pages per minute (ppm) on A4-size paper, prints 30 ppm on Letter-size paper, and prints

Copy Copies at up to 3

installed unless you select a different one.

For more information and additional driver options, go to

10/100 Ethernet LAN connection

Wireless network connection

15 ppm on A3-size paper

Print resolution is up to 1200x1200 dpi

Supports HP ePrint

Walk-up USB printing (no computer required)

1 copies per minute (cpm)

opy resolution is 300 dots per inch (dpi)

Flatbed scanner supports page sizes up to 297 mm (11.7 in) in length and up to 420mm (16.5 in) in width

Optional duplex copying

www.hp.com/support.

Scan Scans in black and white or color with resolution up to 1200 dpi

Scan to Email (no software required)

Scan to Network Folder (no software required)

Walk-up USB scanning (no computer required)

2 Chapter 1 Product introduction ENWW

Product views

Product front view

1 Scanner

2 Color touchscreen control panel (tilts up for easier viewing)

3 On/off button

4 Tray 1 (pull the handles on the sides to open)

5Tray 2

6 Walk-up USB port (for printing and scanning without a computer)

7 Optional Tray 3 (available as an accessory)

8 Latch to open the front cover (access to the toner cartridge)

6 7

9 Output-bin extension for long paper

10 Output bin

ENWW Product views 3

Product back view

1Port cover

2 Power connection

3 Optional duplex printing accessory

4 Rear door (provides access for clearing jams)

4 Chapter 1 Product introduction ENWW

Interface ports

1Network port

2 Hi-Speed USB 2.0 port

ENWW Product views 5

Control panel overview

Control-panel layout

1 Touchscreen display Provides access to the product features and indicates the current status of the product

2 Help button and light Provides access to the control-panel help system

3 On/off button Turns the product on or off

4 Right arrow button and light Moves the cursor to the right or moves the display image to the next screen

NOTE: This button illuminates only when the current screen can use this feature.

5 Cancel button and light Clears settings, cancels the current job, or exits the current screen

NOTE: This button illuminates only when the current screen can use this feature.

6 Back button and light Returns to the previous screen

NOTE: This button illuminates only when the current screen can use this feature.

7 Left arrow button and light Moves the cursor to the left

NOTE: This button illuminates only when the current screen can use this feature.

8 Home button and light Provides access to the Home screen

9 Wireless light Indicates the wireless network is enabled. The light blinks while the product is establishing a

6 Chapter 1 Product introduction ENWW

connection to the wireless network.

Control-panel Home screen

The Home screen provides access to the product features, and it indicates the product status.

NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout

might also be reversed for some languages.

1 2 3 4 5 6

7811 910

1 Web Services button Provides quick access to HP Web Services features, including HP ePrint

HP ePrint is a tool that prints documents by using any email enabled device to send them to the product’s email address.

2 Setup button Provides access to the main menus

3 Wireless button Provides access to the Wireless menu and wireless status information

NOTE: When you are connected to a wireless network, this icon changes to a set of signal

strength bars.

NOTE: This button does not display when the product is connected to a wired network.

4 Network button Provides access to network settings and information. From the network settings screen, you

5 Information button Provides product status information. From the status summary screen, you can print the

6 Supplies button Provides information about supplies status. From the supplies summary screen, you can

7 Product status Indicates whether the product is ready or is processing a job

8 Apps button Provides access to the Apps menu to print directly from Web applications that you have

9 USB button Provides access to the walk-up USB feature (for printing and scanning without a computer)

10 Scan button Provides access to the scan features

can print the Network Summary page.

NOTE: This button displays only when the product is connected to a network.

Configuration Report page.

print the Supplies Status page.

downloaded from the HP Connected Web site at

www.hpconnected.com

11 Copy button Provides access to the copy features

ENWW Control panel overview 7

8 Chapter 1 Product introduction ENWW

2 Paper trays

●

Supported paper sizes and types

●

Load Tray 1 (multipurpose tray)

●

Load Tray 2

●

Load Tray 3 (accessory)

www.hp.com/support/ljMFPM435nw for HP's all-inclusive help for your product:

Go to

●

Solve problems.

●

Download software updates.

●

Join support forums.

●

Find warranty and regulatory information.

You can also go to

www.hp.com/support for Worldwide support and other HP products.

ENWW 9

Supported paper sizes and types

●

Supported paper sizes

●

Supported paper types

Supported paper sizes

NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.

Table 2-1 Supported paper sizes

Size and dimensions Tray 1 Tray 2 Tray 3 (optional) Optional duplex

Letter

216 x 279 mm (8.5 x 11 in)

Legal

216 x 356 mm (8.5 x 14 in)

11 x 17

279 x 432 mm (11 x 17 in)

12 x 18

305 x 457 mm (12 x 18 in)

297 x 420 mm (11.7 x 16.5 in)

210 x 297 mm (8.3 x 11.7 in)

148 x 210 mm (5.8 x 8.3 in)

printing

105 x 148 mm (4.1 x 5.8 in)

RA3

305 x 430 mm (12.0 x 16.9 in)

B4 (JIS)

257 x 364 mm (10.1 x 14.3 in)

B5 (JIS)

182 x 257 mm (7.2 x 10.1 in)

Executive

184 x 267 mm (7.3 x 10.5 in)

Postcard (JIS)

100 x 148 mm (3.9 x 5.8 in)

10 Chapter 2 Paper trays ENWW

Table 2-1 Supported paper sizes (continued)

Size and dimensions Tray 1 Tray 2 Tray 3 (optional) Optional duplex

D Postcard (JIS)

200 x 148 mm (7.9 x 5.8 in)

260 x 368 mm (10.2 x 14.5 in)

270 x 390 mm (10.6 x 15.4 in)

273 x 394 mm (10.8 x 15.6 in)

16K

184 x 260 mm (7.2 x 10.25 in)

16K

195 x 270 mm (7.7 x 10.6 in)

16K

197 x 273 mm (7.75 x 10.75 in)

printing

Oficio 8.5 x 13

216 x 330 mm (8.5 x 13 in)

Envelope #10

105 x 241 mm (4.1 x 9.5 in)

Envelope Monarch

98 x 191 mm (3.9 x 7.5 in)

Envelope B5

176 x 250 mm (6.9 x 9.8 in)

Envelope C5

162 x 229 mm (6.4 x 9 in)

Envelope DL

110 x 220 mm (4.3 x 8.7 in)

Custom

76 x 127 mm to 312 x 470 mm (3.0 x 5.0 in to

12.3 x 18.5 in)

Custom

148 x 210 mm to 297 x 432 mm (5.8 x 8.3 in to 11.7 x 17 in)

ENWW Supported paper sizes and types 11

Supported paper types

NOTE: To obtain the best results, select the correct paper size and type in the print driver before printing.

Paper type Tray 1 Tray 2 Tray 3 (optional) Optional duplex

Plain

Light 60–74g

Midweight 96–110g

Heavy 111–130g

Extra Heavy 131–175g

Monochrome Laser Transparency

Labels

Letterhead

Preprinted

Prepunched

Colored

Rough

printing

Bond

Recycled

Envelope

Cardstock 176–220g

Vellum

HP EcoSMART Lite

12 Chapter 2 Paper trays ENWW

Load Tray 1 (multipurpose tray)

NOTE: Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to

10 envelopes. It supports cut sheet paper weight 60–199 g/m

0.14 mm thick (4.7 to 5 mils thick); envelopes weight 60 to 90 g/m 176 g/m

(36-47 lb).

For information about the correct paper orientation for loading paper in this tray, see

orientation on page 16.

1. Open Tray 1 by grasping the handles on each side

of the tray and pulling down.

(16–53 lb); labels and transparencies 0.10 to

(16 to 24 lb); and postcards weight 135 to

Tray 1 paper

2. Slide out the tray extension.

ENWW Load Tray 1 (multipurpose tray) 13

3. For long paper, fold out the tray extension to

support the paper.

4. Open the paper guides.

14 Chapter 2 Paper trays ENWW

5. Load the paper into the tray. Make sure that the

paper fits under the tabs and below the maximum-height indicators.

The way you should orient the paper in the tray varies depending on the paper size. For additional information, see

Tray 1 paper

orientation on page 16.

6. Adjust the paper guides so that they lightly touch

the paper stack but do not bend the paper.

NOTE: To avoid jams, do not add paper to Tray 1 while the product is printing. Do not close Tray 1 while the

product is printing.

ENWW Load Tray 1 (multipurpose tray) 15

Tray 1 paper orientation

Paper type Paper size How to load paper

Cut sheet paper Letter, A4, A5, B5, Executive, 16K, and

custom sizes

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

and custom sizes

Preprinted, prepunched, or letterhead Letter, A4, A5, B5, Executive, 16K, and

custom sizes

Long edge leading into the product

Short edge leading into the product

Face-up

Long edge leading into the product with the top of the page to the right of the tray

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

and custom sizes

Face-up

Top edge leading into the product

16 Chapter 2 Paper trays ENWW

Paper type Paper size How to load paper

Labels Any compatible label size Face up

Envelopes Any compatible envelope size Face-up

Top edge toward the right of the tray, postage end entering the product last

ENWW Load Tray 1 (multipurpose tray) 17

Load Tray 2

Tray 2 holds up to 250 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as many sheets. Do not overfill the tray. It supports cut sheet paper weight 60–120 g/m

For information about the correct paper orientation for loading paper in this tray, see

orientation on page 21.

CAUTION: Do not print envelopes, labels, or unsupported sizes of paper from Tray 2. Print these types of

paper only from Tray 1.

1. Pull the tray out and lift up slightly to remove it

completely from the product.

NOTE: Do not open the tray while it is in use.

(16–32 lb).

Tray 2 paper

2. Pinch the release that is located on the left guide

and slide the side guides to the correct paper size.

18 Chapter 2 Paper trays ENWW

3. If you are loading B4, A3, 11 x 17, Legal, or Oficio

8.5 x 13 size paper, unlock the rear tray guide using the slide lock at the back of the tray.

4. Adjust the tray length to the correct paper size.

5. Load paper into the tray. Check the paper to

make sure the guides lightly touch the stack, but do not bend the paper.

The way you should orient the paper in the tray varies depending on the paper size. For additional information, see

Tray 2 paper

orientation on page 21.

NOTE: To prevent jams, do not overfill the tray.

Be sure the top of the stack is below the tray full indicator.

NOTE: If the tray is not adjusted correctly, an

error message might display during printing or the paper might jam.

ENWW Load Tray 2 19

6. Slide the tray completely into the product.

7. On the product control panel, configure the paper

size and type to match the paper loaded in the tray.

a. From the Home screen on the product

control panel, touch the Setup

button.

b. Open the following menus:

System Setup

Paper Setup

Tray 2

c. Touch Paper Size and select the correct size.

d. Touch Paper Type and select the correct

type.

20 Chapter 2 Paper trays ENWW

Tray 2 paper orientation

Paper type Paper size How to load paper

Cut sheet paper Letter, A4, A5, B5, Executive, 16K, and

custom sizes

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

and custom sizes

Preprinted, prepunched, or letterhead Letter, A4, A5, B5, Executive, 16K, and

custom sizes

Long edge along the front of the tray

Long edge along the side of the tray

Face-down

Top edge at the right of the tray

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

and custom sizes

Face-down

Top edge at the front of the tray

ENWW Load Tray 2 21

Load Tray 3 (accessory)

Optional Tray 3 holds up to 500 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as many sheets. Do not overfill the tray. It supports cut sheet paper weight 60–120 g/m

For information about the correct paper orientation for loading paper in this tray, see

orientation on page 25.

NOTE: Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of paper

only from Tray 1.

1. Pull the tray out and lift up slightly to remove it

completely from the product.

NOTE: Do not open the tray while it is in use.

(16–32 lb).

Tray 3 paper

2. Pinch the release that is located on the left guide

and slide the side guides to the correct paper size.

22 Chapter 2 Paper trays ENWW

3. Adjust the paper length to the correct paper size.

4. Load paper into the tray. Check the paper to

make sure the guides lightly touch the stack, but do not bend the paper.

The way you should orient the paper in the tray varies depending on the paper size. For additional information, see

Tray 3 paper

orientation on page 25.

NOTE: To prevent jams, do not overfill the tray.

Be sure the top of the stack is below the tray full indicator.

NOTE: If the tray is not adjusted correctly, an

error message might display during printing or the paper might jam.

ENWW Load Tray 3 (accessory) 23

5. Slide the tray completely into the product.

6. On the product control panel, configure the paper

size and type to match the paper loaded in the tray.

a. From the Home screen on the product

control panel, touch the Setup

button.

b. Open the following menus:

System Setup

Paper Setup

Tray 3

c. Touch Paper Size and select the correct size.

d. Touch Paper Type and select the correct

type.

24 Chapter 2 Paper trays ENWW

Tray 3 paper orientation

Paper type Paper size How to load paper

Cut sheet paper Letter, A4, A5, B5, Executive, 16K, and

custom sizes

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

and custom sizes

Preprinted, prepunched, or letterhead Letter, A4, A5, B5, Executive, 16K, and

custom sizes

Long edge along the front of the tray

Long edge along the side of the tray

Face-down

Top edge at the right of the tray

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

Face-down

and custom sizes

Top edge at the front of the tray

ENWW Load Tray 3 (accessory) 25

26 Chapter 2 Paper trays ENWW

3Print

●

Print tasks (Windows)

●

Print tasks (Mac OS X)

●

Web-based printing

●

Set up HP Wireless Direct Printing

●

Use walk-up USB printing

www.hp.com/support/ljMFPM435nw for HP's all-inclusive help for your product:

Go to

●

Solve problems.

●

Download software updates.

●

Join support forums.

●

Find warranty and regulatory information.

You can also go to

www.hp.com/support for Worldwide support and other HP products.

ENWW 27

Print tasks (Windows)

●

How to print (Windows)

●

Automatically print on both sides (Windows)

●

Manually print on both sides (Windows)

●

Print multiple pages per sheet (Windows)

●

Select the paper type (Windows)

●

Additional printing information

How to print (Windows)

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the product from the list of printers, and then click or tap the Properties or Preferences button

to open the print driver.

NOTE: The name of the button varies for different software programs.

3. Click or tap the tabs in the print driver to configure the available options.

4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from

this screen.

5. Click or tap the OK button to print the job.

28 Chapter 3 Print ENWW

Automatically print on both sides (Windows)

Use this procedure for products that have an automatic duplexer installed. If the product does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, you can print on both sides manually.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then click or tap the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for

different software programs.

3. Click or tap the Finishing tab.

ENWW Print tasks (Windows) 29

4. Select the Print on both sides check box. Click

the OK button to close the Document Properties dialog box.

5. In the Print dialog box, click the OK button to

print the job.

30 Chapter 3 Print ENWW

Manually print on both sides (Windows)

Use this procedure for products that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then click or tap the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for

different software programs.

3. Click or tap the Finishing tab.

ENWW Print tasks (Windows) 31

4. Select the Print on both sides (manually) check

box. Click the OK button to print the first side of the job.

5. Retrieve the printed stack from the output bin,

and place it with the printed-side facing down in Tray 1.

6. If prompted, touch the appropriate control panel

button to continue.

32 Chapter 3 Print ENWW

Print multiple pages per sheet (Windows)

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then click or tap the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for

different software programs.

3. Click or tap the Finishing tab.

4. Select the number of pages per sheet from the

Pages per sheet drop-down list.

ENWW Print tasks (Windows) 33

5. Select the correct Print page borders, Page

order, and Orientation options. Click the OK

button to close the Document Properties dialog box.

6. In the Print dialog box, click the OK button to

print the job.

34 Chapter 3 Print ENWW

Select the paper type (Windows)

1. From the software program, select the Print

option.

2. Select the product from the list of printers, and

then click or tap the Properties or Preferences button to open the print driver.

NOTE: The name of the button varies for

different software programs.

3. Click or tap the Paper/Quality tab.

4. From the Paper type drop-down list, click the

More... option.

ENWW Print tasks (Windows) 35

5. Expand the list of Type is: options.

6. Expand the category of paper types that best

describes your paper.

36 Chapter 3 Print ENWW

7. Select the option for the type of paper you are

using, and then click the OK button.

8. Click the OK button to close the Document

Properties dialog box. In the Print dialog box, click the OK button to print the job.

Additional printing information

Go to www.hp.com/support to visit the support Web site for this product, and for details about performing specific print tasks, such as the following:

●

Create and use printing shortcuts or presets

●

Select the paper size, or use a custom paper size

●

Select the page orientation

●

Create a booklet

●

Scale a document to fit a specific paper size

●

Print the first or last pages of the document on different paper

●

Print watermarks on a document

ENWW Print tasks (Windows) 37

Print tasks (Mac OS X)

●

How to print (Mac OS X)

●

Automatically print on both sides (Mac OS X)

●

Manually print on both sides (Mac OS X)

●

Print multiple pages per sheet (Mac OS X)

●

Select the paper type (Mac OS X)

●

Additional printing information

How to print (Mac OS X)

The following procedure describes the basic printing process for Mac OS X.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. Open the menus drop-down list or click Show Details, and then select other menus to adjust the print

settings.

4. Click the Print button.

Automatically print on both sides (Mac OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. Open the menus drop-down list or click Show Details, and then click the Layout menu.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (Mac OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select this product.

3. Open the menus drop-down list or click Show Details, and then click the Manual Duplex menu.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the product, and remove any blank paper that is in Tray 1.

38 Chapter 3 Print ENWW

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. Open the menus drop-down list or click Show Details, and then click the Layout menu.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each

sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (Mac OS X)

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. Open the menus drop-down list or click Show Details, and then click the Finishing menu.

4. Select a type from the Media-type drop-down list.

5. Click the Print button.

Additional printing information

Go to www.hp.com/support to visit the support Web site for this product, and for details about performing specific print tasks, such as the following:

●

Create and use printing shortcuts or presets

●

Select the paper size, or use a custom paper size

●

Select the page orientation

●

Create a booklet

●

Scale a document to fit a specific paper size

●

Print the first or last pages of the document on different paper

●

Print watermarks on a document

ENWW Print tasks (Mac OS X) 39

Web-based printing

Several options are available for remote printing over the Internet. For more information about these options, see the support Web site for this product.

HP ePrint

Use HP ePrint to print documents by sending them as an email attachment to the product's email address from any email enabled device.

To use HP ePrint, the product must meet these requirements:

●

The product must be connected to a wired or wireless network and have Internet access.

●

HP Web Services must be enabled on the product, and the product must be registered with HP Connected.

1. From the Home screen on the product control panel, touch the Web Services

2. Touch the Enable Web Services button. The product enables Web Services, and then prints an

information page.

The information page contains the printer code that you use to register your HP product at HP Connected.

3. Go to

For more information, go to

HP ePrint software

The HP ePrint software makes it easy to print from a desktop or laptop computer to any HP ePrint-capable product. After installing the software, open the Print option from within your application, and then select HP ePrint from the installed printers list. This software makes it easy to find HP ePrint-enabled products that are registered to your HP Connected account. The target HP product can be at your desk or in a remote location, such as a branch office or across the globe.

For Windows, the HP ePrint software also supports traditional direct IP printing to local network printers on the network (LAN or WAN) to supported PostScript® products.

Go to

www.hp.com/go/eprintsoftware for drivers and information.

NOTE: The HP ePrint software is a PDF workflow utility for Mac, and is not technically a print driver. HP

ePrint software for Mac supports print paths only through HP Connected and does not support direct IP printing to local network printers.

button.

www.hpconnected.com to create an HP ePrint account and complete the setup process.

www.hp.com/support to review additional support information for your product.

40 Chapter 3 Print ENWW

AirPrint

Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the product from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following applications:

●

Mail

●

Photos

●

Safari

●

iBooks

●

Select third-party applications

To use AirPrint, the product must be connected to the same wireless network as the Apple device. For more information about using AirPrint and about which HP products are compatible with AirPrint, go to

www.hp.com/go/airprint.

NOTE: AirPrint does not support USB connections.

ENWW Web-based printing 41

Set up HP Wireless Direct Printing

The HP Wireless Direct Printing feature lets you print from your wireless mobile device directly to an HP Wireless Direct-enabled product without requiring connection to an established network or the Internet. Use HP Wireless Direct to print wirelessly from the following devices:

●

iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint mobile app

●

Mobile devices that run Android or Symbian using the HP ePrint Home & Biz application

●

Windows or Mac OS X laptop computers can connect via HP Wireless Direct and print by using HP print drivers or by using Apple AirPrint

For more information on HP Wireless Direct, go to Wireless Direct.

To set up HP Wireless Direct from the control panel, complete the following steps:

1. From the Home screen on the product control panel, touch the Wireless

2. Open the following menus:

●

Wireless Menu

●

Wireless Direct Settings

●

Wireless Direct On/Off

3. Touch the On menu item.

www.hp.com/go/wirelessprinting, and then click HP

button.

42 Chapter 3 Print ENWW

Use walk-up USB printing

1. Insert the USB flash drive into the walk-up USB port on the product.

2. The USB Flash Drive menu opens. Touch the arrow buttons to scroll through the options.

●

Print Documents

●

View and Print Photos

●

Scan to USB Drive

3. To print a document, touch the Print Documents screen, and then touch the name of the folder on the

USB drive where the document is stored. When the summary screen opens, you can touch it to adjust the settings. Touch the Print button to print the document.

4. To print photos, touch the View and Print Photos screen, and then touch the preview image to select

each photo that you want to print. Touch the Done button. When the summary screen opens, you can touch it to adjust the settings. Touch the Print button to print the photos.

5. Retrieve the printed job from the output bin, and remove the USB flash drive.

ENWW Use walk-up USB printing 43

44 Chapter 3 Print ENWW

4Copy

●

Make a copy

●

Copy on both sides (duplex)

●

Optimize copy quality

www.hp.com/support/ljMFPM435nw for HP's all-inclusive help for your product:

Go to

●

Solve problems.

●

Download software updates.

●

Join support forums.

●

Find warranty and regulatory information.

You can also go to

www.hp.com/support for Worldwide support and other HP products.

ENWW 45

Make a copy

1. Load the document on the scanner glass according to the indicators on the product.

NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper

along the left side of the scanner glass.

2. From the Home screen on the product control panel, touch the Copy button.

3. Touch the arrows to change the number of copies, or touch the existing number and type the number of

copies.

4. Touch the Start Copy button to start copying.

46 Chapter 4 Copy ENWW

Copy on both sides (duplex)

1. Load the document on the scanner glass according to the indicators on the product.

NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper

along the left side of the scanner glass.

2. From the Home screen on the product control panel, touch the Copy button.

3. Touch the Settings button.

4. Scroll to and touch the Two-Sided button.

5. Touch the arrow buttons to scroll through the options, and then touch an option to select it.

6. Touch the Start Copy button to start copying.

7. The product prompts you to load the next original document. Place it on the glass, and then touch the

OK button.

8. Repeat this process until you have scanned the last page. Touch the Done button to finish printing the

copies.

ENWW Copy on both sides (duplex) 47

Optimize copy quality

Use the product control panel to optimize copy quality for different types of documents. The following copyquality settings are available:

●

Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the

default setting.

●

Mixed: Use this setting for documents that contain a mixture of text and graphics.

●

Text: Use this setting for documents that contain mostly text.

●

Picture: Use this setting for documents that contain mostly graphics.

1. Load the document on the scanner glass according to the indicators on the product.

2. From the Home screen on the product control panel, touch the Copy button.

3. Touch the Settings button, and then scroll to and touch the Optimize button. Touch the arrow buttons

to scroll through the options, and then touch an option to select it.

4. Touch the Start Copy button to start copying.

48 Chapter 4 Copy ENWW

5Scan

●

Scan by using the HP Scan software (Windows)

●

Scan by using the HP Scan software (Mac OS X)

●

Scan to a destination

www.hp.com/support/ljMFPM435nw for HP's all-inclusive help for your product:

Go to

●

Solve problems.

●

Download software updates.

●

Join support forums.

●

Find warranty and regulatory information.

You can also go to

www.hp.com/support for Worldwide support and other HP products.

ENWW 49

Scan by using the HP Scan software (Windows)

Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file, send it through email, or send it to another software application.

1. Load the document on the scanner glass according to the indicators on the product.

NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper

along the left side of the scanner glass.

2. Click Start, and then click Programs (or All Programs in Windows XP).

3. Click HP, and then click HP Scan.

4. Select a scanning shortcut, and adjust the settings if necessary.

5. Click Scan.

NOTE: Click Advanced Settings to gain access to more options.

Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts.

50 Chapter 5 Scan ENWW

Scan by using the HP Scan software (Mac OS X)

Use the HP Scan software to initiate scanning from software on your computer.

1. Load the document on the scanner glass according to the indicators on the product.

NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper

along the left side of the scanner glass.

2. Open the HP Scan software, which is located in the Hewlett-Packard folder inside the Applications

folder.

3. Follow the on-screen instructions to scan the document.

4. When you have scanned all the pages, click the Done button to save them to a file.

ENWW Scan by using the HP Scan software (Mac OS X) 51

Scan to a destination

●

Scan to a USB flash drive

●

Set up scan to network folder and scan to email features

●

Scan to email

●

Scan to a network folder

Scan to a USB flash drive

1. Load the document on the scanner glass according to the indicators on the product.

NOTE: For best results, load small-size paper (letter, A4, or smaller) with the long edge of the paper

along the left side of the scanner glass.

2. Insert a USB flash drive into the walk-up USB port.

3. From the Home screen on the product control panel, touch the Scan button.

4. Touch the Scan to USB Drive screen.

5. Touch the Scan button to scan and save the file. The product creates a folder named HPSCANS on the

USB drive, and it saves the file in .PDF or .JPG format using an automatically generated file name.

NOTE: When the summary screen opens, you can touch it to adjust settings.

You also can change the folder name.

Set up scan to network folder and scan to email features

To use these scan features, the product must be connected to a network. These scan features are not available until you configure them. To configure these features, use the Scan to Network Folder Setup Wizard (Windows) and the Scan to Email Setup Wizard (Windows), which are installed in the HP program group for the product as part of the full software installation. You can also use the HP Embedded Web Server to configure these features. The following instructions describe configuring the scan features by using the HP Embedded Web Server.

From the Home screen on the product control panel, touch the Network

product IP address.

2. To open the HP Embedded Web Server, enter the product IP address into the address line of a Web

browser.

NOTE: You can also access the HP Embedded Web Server from the HP Device Toolbox for Windows or

the HP Utility for Mac OS X.

3. Click the Scan tab.

4. Click the Network Folder Setup link in the left pane of the screen.

5. To set up a new folder, click the New button.

button to find the

6. Complete the fields on this screen.

7. Click the Save and Test button at the bottom of the screen to save the settings and test the setup.

52 Chapter 5 Scan ENWW

8. Click the Scan to E-mail Setup link in the left pane of the screen.

9. Click the Outgoing E-mail Profiles link, and then click the New button.

10. Complete the fields on this screen. Ask your network administrator or your Internet service provider for

the SMTP Server information. If the SMTP server requires authentication, you also need to know the SMTP User ID and password.

11. Click the Save and Test button at the bottom of the screen to save the settings and test the setup.

12. You can add contacts to the Email Address Book or configure other default email settings. These steps

are optional. Click the E-mail Address Book link and the E-mail Options links in the left pane of the screen to set up these features.

Scan to email

Use the product control panel to scan a file directly to an email address. The scanned file is sent to the address as an email message attachment.

NOTE: In order to use this feature, the product must be connected to a network and the Scan to Email

feature must be configured by using the Scan to Email Setup Wizard (Windows) or the HP Embedded Web Server.

1. Load the document on the scanner glass according to the indicators on the product.

2. From the Home screen on the product control panel, touch the Scan button.

3. Touch the Scan to E-mail item.

4. Touch the Send an E-mail item.

5. Select the From address that you want to use. This is also known as an “outgoing email profile.”

NOTE: If the PIN feature has been set up, enter the PIN and touch the OK button. However, a PIN is not

required to use this feature.

6. Touch the To button and pick the address or group to which you want to send the file. Touch the Done

button when finished.

7. Touch the Subject button if you would like to add a subject line

8. Touch the Next button.

9. The control panel screen displays the scan settings.

●

If you want to change any of the settings, touch the Settings button, and then change the settings.

●

If the settings are correct, go to the next step.

10. Touch the Scan button to start the scan job.

Scan to a network folder

Use the product control panel to scan a document and save it to a folder on the network.

NOTE: In order to use this feature, the product must be connected to a network and the Scan to Network

Folder feature must be configured by using the Scan to Network Folder Setup Wizard (Windows) or the HP Embedded Web Server.

ENWW Scan to a destination 53

1. Load the document on the scanner glass according to the indicators on the product.

Load the document on the scanner glass according to the indicators on the product.

2. From the Home screen on the product control panel, touch the Scan button.

3. Touch the Scan to Network Folder item.

4. In the list of network folders, select the folder to which you want to save the document.

5. The control panel screen displays the scan settings.

●

If you want to change any of the settings, touch the Settings button, and then change the settings.

●

If the settings are correct, go to the next step.

6. Touch the Scan button to start the scan job.

54 Chapter 5 Scan ENWW

6 Manage the product

●

Change the product connection type (Windows)

●

Use HP Web Services applications

●

HP Device Toolbox (Windows)

●

HP Utility for Mac OS X

●

Use HP Web Jetadmin software

●

Product security features

●

Economy settings

●

A Cartridge is low or Cartridge is very low message displays on the product control panel

●

Replace the toner cartridge

www.hp.com/support/ljMFPM435nw for HP's all-inclusive help for your product:

Go to

●

Solve problems.

●

Download software updates.

●

Join support forums.

●

Find warranty and regulatory information.

You can also go to

www.hp.com/support for Worldwide support and other HP products.

ENWW 55

Change the product connection type (Windows)

If you are already using the product and you wish to change the way it is connected, use the Reconfigure your HP Device shortcut on your computer desktop to change the connection. For example, you can

reconfigure the product to use a different wireless address, to connect to a wired or wireless network, or change from a network connection to a USB connection. You can change the configuration without inserting the product CD. After you select the type of connection you wish to make, the program goes directly to the portion of the product setup procedure that needs to change.

56 Chapter 6 Manage the product ENWW

Use HP Web Services applications

Several innovative applications are available for this product that you can download directly from the Internet. For more information and to download these applications go to the HP Connected Web site at

www.hpconnected.com.

To use this feature, the product must be connected to a computer or network that has an Internet connection. HP Web Services must be enabled on the product. Follow this procedure to enable HP Web Services:

1. From the Home screen on the product control panel, touch the Web Services

2. Touch the Enable Web Services button.

After you download an application from the HP Connected Web site, it is available in the Apps menu on the product control panel. This process enables both HP Web Services and the Apps menu.

button.

ENWW Use HP Web Services applications 57

HP Device Toolbox (Windows)

Use the HP Device Toolbox for Windows to check product status or to view or change product settings from your computer. This tool opens the HP Embedded Web Server for the product.

NOTE: This tool is available only if you performed a full installation when you installed the product.

Depending on how the product is connected, some features might not be available.

1. Click the Start button, and then click the Programs item.

2. Click your HP product group, and then click the HP Device Toolbox item.

Tab or section Description

Home tab

Provides product, status, and configuration information.

System tab

Provides the ability to configure the product from your computer.

●

Device Status: Shows the product status and shows the approximate percent life remaining of HP supplies.

●

Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual supply life remaining can vary. Consider having a replacement supply available to install when print quality is no longer acceptable. The supply does not need to be replaced unless the print quality is no longer acceptable.

●

Device Configuration: Shows the information found on the product configuration page.

●

Network Summary: Shows the information found on the product network configuration page.

●

Reports: Print the configuration and supplies status pages that the product generates.

●

Event Log: Shows a list of all product events and errors.

●

Device Information: Provides basic product and company information.

●

Paper Setup: Change the default paper-handling settings for the product.

●

Print Quality: Change the default print-quality settings for the product.

●

EcoSMART Console: Change the default times for entering Sleep mode or Auto Power Down mode. Configure which events cause the product to wake.

●

Paper Types: Configure print modes that correspond to the paper types that the product accepts.

●

System Setup: Change the system defaults for the product.

●

Service: Perform the cleaning procedure on the product.

●

Save and Restore: Save the current settings for the product to a file on the computer. Use this file to load the same settings onto another product or to restore these settings to this product at a later time.

●

Administration: Set or change the product password. Enable or disable product features.

NOTE: The System tab can be password-protected. If this product is on a network, always

consult with the administrator before changing settings on this tab.

Print tab

Provides the ability to change default print settings from your computer.

●

Printing: Change the default product print settings, such as number of copies and paper orientation. These are the same options that are available on the control panel.

●

PCL5c: View and change the PCL5c settings.

●

PostScript: Turn off or on the Print PS Errors feature.

58 Chapter 6 Manage the product ENWW

Tab or section Description

Scan tab Configure the Scan to Network Folder and Scan to E-mail features.

●

Network Folder Setup: Configure folders on the network to which the product can save a scanned file.

●

Scan to E-mail Setup: Begin the process to set up the Scan to E-mail feature.

●

Outgoing E-mail Profiles: Set an email address that will appear as the “from” address for all emails sent from the product. Configure the SMTP Server information.

●

E-mail Address Book: Add or delete entries in the email address book.

●

E-mail Options: Configure a default subject line and body text. Configure default scan settings for emails.

Networking tab

Provides the ability to change network settings from your computer.

HP Web Services tab Use this tab to set up and use various Web tools with the product.

HP Smart Install tab Use this tab to disable HP Smart Install or to download and install the product software.

Network administrators can use this tab to control network-related settings for the product when it is connected to an IP-based network. It also allows the network administrator to set up Wireless Direct functionality. This tab does not appear if the product is directly connected to a computer.

ENWW HP Device Toolbox (Windows) 59

HP Utility for Mac OS X

Use the HP Utility for Mac OS X to check product status or to view or change product settings from your computer.

You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based network.

Open HP Utility

1. At the computer, open the Apple menu, click the System Preferences menu, and then click the Print

& Fax icon or the Print & Scan icon.

2. Select the product in the left side of the window.

3. Click the Options & Supplies button.

4. Click the Utility tab.

5. Click the Open Printer Utility button.

HP Utility features

The HP Utility toolbar is at the top of every page. It includes these items:

●

Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers pane at the left side of the screen.

●

All Settings: Click this button to return to the HP Utility main page.

●

HP Support: Click this button to open a browser and go to the HP support Web site for the product.

●

Supplies: Click this button to open the HP SureSupply Web site.

●

Registration: Click this button to open the HP registration Web site.

●

Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.

HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the tasks that you can perform with HP Utility.

Menu Item Description

Information And Support Supplies Status Show the product supplies status and provides links for ordering

Device Information Show information about the currently selected product, including

File Upload Transfer files from the computer to the product. You can upload

supplies online.

the product Service ID (if assigned), the firmware version (FW Version), the Serial Number, and the IP address.

the following types of files:

●

HP LaserJet printer command language (.PRN)

●

Portable document format (.PDF)

●

Postscript (.PS)

●

Text (.TXT)

60 Chapter 6 Manage the product ENWW

Menu Item Description

HP Connected Access the HP Connected Web site.

Upload Fonts Upload fonts from your computer to the product.

Printer Settings Auto-off Configure the product to automatically turn off after a period of

Network Settings Configure the network settings, such as the IPv4 settings, IPv6

Supplies Management Configure how the product should behave when supplies are

Trays Configuration Change paper size and type for each of the trays.

Additional Settings Open the HP Embedded Web Server (EWS) for the product.

Information Message Center Display error events that have occurred with the product.

Scan Settings Scan to E-mail Open the HP Embedded Web Server (EWS) page for configuring

Scan to Network Folder Open the HP Embedded Web Server (EWS) page for configuring

inactivity. You can adjust the number of minutes after which the product turns off.

settings, Bonjour settings, and other settings.

nearing the end of their estimated life.

NOTE: USB connections are not supported.

settings for scanning to email.

NOTE: USB connections are not supported.

settings for scanning to a network folder.

NOTE: USB connections are not supported.

ENWW HP Utility for Mac OS X 61

Use HP Web Jetadmin software

HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment — ultimately increasing business productivity by helping you save time, control costs, and protect your investment.

HP Web Jetadmin upgrades are periodically made available to provide support for specific product features. Go to

www.hp.com/go/webjetadmin and click the Self Help and Documentation link to learn more about

upgrades.

62 Chapter 6 Manage the product ENWW

Product security features

The product supports security standards and recommended protocols that help you keep the product secure, protect critical information on your network, and simplify the way you monitor and maintain the product.

For in-depth information about HP's secure imaging and printing solutions, visit

secureprinting. The site provides links to white papers and FAQ documents about security features.

Set or change the product password

Use the HP Embedded Web Server to set a password or change an existing password for a product on a network.

From the Home screen on the product control panel, touch the Network

product IP address.

2. To open the HP Embedded Web Server, enter the product IP address into the address line of a Web

browser.

NOTE: You can also access the HP Embedded Web Server from the HP Device Toolbox for Windows or

the HP Utility for Mac OS X.

3. Click the Settings tab, and click the Security link.

NOTE: If a password has previously been set, you are prompted to provide the password. Enter the

password, and then click the Apply button.

4. Enter the new password in the New Password box and in the Verify Password box.

5. At the bottom of the window, click the Apply button to save the password.

www.hp.com/go/

button to find the

NOTE: For products connected with a USB cable to a Windows computer, use the HP Device Toolbox to

change the product password:

1. Click the Start button, and then click the Programs item.

2. Click your HP product group, and then click the HP Device Toolbox item.

3. Click the System tab.

4. Click Administration, and locate the area to change the password.

ENWW Product security features 63

Economy settings

●

Print with EconoMode

●

Set the Sleep Delay

●

Set the Auto Power Down delay

Print with EconoMode

This product has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality.

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge.

NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server.

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Click the EconoMode check box.

Set the Sleep Delay

From the Home screen on the product control panel, touch the Setup

2. Open the following menus:

●

System Setup

●

Energy Settings

●

Sleep Delay

3. Select the time for the sleep delay.

NOTE: The default value is 15 Minutes.

Set the Auto Power Down delay

From the Home screen on the product control panel, touch the Setup

2. Open the following menus:

●

System Setup

●

Energy Settings

●

Auto Power Down

button.

●

Power Down Delay

64 Chapter 6 Manage the product ENWW

3. Select the time for the power-down delay.

NOTE: The default value is 30 Minutes.

4. The product automatically wakes from the auto power-down mode when it receives jobs or when you

touch the screen on the product control panel. You can change which events cause the product to wake. Open the following menus:

●

System Setup

●

Energy Settings

●

Auto Power Down

●

Wake Events

To turn off a wake event, select the event, clear the check box next to it and then touch the Done button.

ENWW Economy settings 65

A Cartridge is low or Cartridge is very low message displays on the product control panel

Black cartridge is low: The product indicates when a toner cartridge level is low. Actual toner cartridge life

remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now.

Black cartridge is very low: The product indicates when the toner cartridge level is very low. Actual toner cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.

Once an HP toner cartridge has reached “very low”, HP’s Premium Protection Warranty on that toner cartridge has ended.

You can change the way the product reacts when supplies reach the Very Low state. You do not have to reestablish these settings when you install a new toner cartridge.

Enable or disable the Very Low settings

You can enable or disable the default settings at any time, and you do not have to re-enable them when you install a new toner cartridge.

From the Home screen on the product control panel, touch the Setup

button.

2. Open the following menus:

●

System Setup

●

Supply Settings

●

Black Cartridge

●

Very Low Setting

3. Select one of the following options:

●

Select the Continue option to set the product to alert you that the toner cartridge is very low, but to continue printing.

●

Select the Stop option to set the product to stop printing until you replace the toner cartridge.

●

Select the Prompt option to set the product to stop printing and prompt you to replace the toner cartridge. You can acknowledge the prompt and continue printing. A customer configurable option on this product is "Prompt to Remind Me in 100 pages, 200 pages, 300 pages, 400 pages, or never." This option is provided as a customer convenience and is not an indication these pages will have acceptable print quality.

Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner cartridge has ended. All print defects or cartridge failures incurred when an HP toner cartridge is used in Continue at very low mode will not be considered to be defects in materials or workmanship in the toner cartridge under the HP Print Cartridge Warranty Statement.

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Replace the toner cartridge

When a toner cartridge approaches the end of useful life, you are prompted to order a replacement. You can continue printing with the current cartridge until redistributing the toner no longer yields acceptable print quality.

The following illustration shows the toner-cartridge components.

2 3

1 Imaging drum (Be careful not to touch the imaging drum.)

2 Memory chip

3 Sealing tape

1. Open the front door.

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2. Remove the used toner cartridge.

3. Remove the new toner cartridge from the bag.

Place the used toner cartridge in the bag for recycling.

4. Grasp both sides of the toner cartridge and

distribute the toner by gently rocking the cartridge.

CAUTION: Do not touch the imaging drum.

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5. Remove the sealing tape. Bend the tab on the left

side of the cartridge until the tab breaks loose. Pull the tab until all the tape is removed from the cartridge. Place the tab and tape in the tonercartridge box to return for recycling.

6. Align the toner cartridge with the tracks inside

the product, insert the toner cartridge until it is firmly seated.

7. Close the front door.

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7 Solve problems

●

Control panel help system

●

Restore the factory-set defaults

●

Solve paper feed or jam problems

●

Clear jams in Tray 1

●

Clear jams in Tray 2

●

Clear jams in Tray 3 (accessory)

●

Clear jams in the toner-cartridge area

●

Clear jams in the rear door and fuser area

●

Clear jams in the output bin

●

Clear jams in the optional duplexer

●

Improve print quality

●

Improve copy and scan quality

●

Solve wired network problems

●

Solve wireless network problems

www.hp.com/support/ljMFPM435nw for HP's all-inclusive help for your product:

Go to

●

Solve problems.

●

Download software updates.

●

Join support forums.

●

Find warranty and regulatory information.

You can also go to

www.hp.com/support for Worldwide support and other HP products.

ENWW 71

Control panel help system

The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

Some Help screens include animations that guide you through procedures, such as clearing jams.

For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.

button in the upper-right corner of the screen.

If the product alerts you of an error or warning, touch the Help problem. The message also contains instructions to help solve the problem.

button to open a message that describes the

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Restore the factory-set defaults

Restoring the factory-set defaults returns all of the product and network settings to the factory defaults. It will not reset the page count, tray size, or language. To restore the product to the factory-default settings, follow these steps.

CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also

deletes any pages that are stored in the memory.

On the product control panel, touch the Setup

2. Scroll to and touch the Service menu.

3. Scroll to and touch the Restore Defaults button, and then touch the OK button.

The product automatically restarts.

button.

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Solve paper feed or jam problems

If the product has recurring problems with paper feeding or with jams, use the following information to reduce the number of occurrences.

The product does not pick up paper

If the product does not pick up paper from the tray, try these solutions.

1. Open the product and remove any jammed sheets of paper.

2. Load the tray with the correct size of paper for your job.

3. Make sure the paper size and type are set correctly on the product control panel.

4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to

the appropriate indentation in the tray.

5. Check the product control panel to see if the product is waiting for you to acknowledge a prompt to feed

the paper manually. Load paper, and continue.

6. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened

with warm water.

The product picks up multiple sheets of paper

If the product picks up multiple sheets of paper from the tray, try these solutions.

1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not fan

the paper. Return the stack of paper to the tray.

2. Use only paper that meets HP specifications for this product.

3. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.

4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten

the stack, and then return some of the paper to the tray.

5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to

the appropriate indentation in the tray.

6. Make sure the printing environment is within recommended specifications.

Frequent or recurring paper jams

Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the problem continue with the next step until you have resolved the problem.

1. If paper has jammed in the product, clear the jam and then print a configuration page to test the

product.

2. Check that the tray is configured for the correct paper size and type on the product control panel. Adjust

paper settings if necessary.

3. Turn the product off, wait 30 seconds, and then turn it on again.

4. Print a cleaning page to remove excess toner from inside the product.

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From the Home screen on the product control panel, touch the Setup

b. Touch the Service menu.

c. Touch the Cleaning Page button.

d. Load plain letter or A4 paper when you are prompted.

e. Touch the OK button to begin the cleaning process.

The product prints the first side and then prompts you to remove the page from the output bin and reload it in Tray 1, keeping the same orientation. Wait until the process is complete. Discard the page that prints.

5. Print a configuration page to test the product.

button.

From the Home screen on the product control panel, touch the Setup

b. Touch the Reports menu.

c. Touch the Configuration Report button.

If none of these steps resolves the problem, the product might need service. Contact HP customer support.

Prevent paper jams

To reduce the number of paper jams, try these solutions.

1. Use only paper that meets HP specifications for this product.

2. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.

3. Use paper that has not previously been printed or copied on.

4. Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten

the stack, and then return some of the paper to the tray.

5. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so

they are touching the paper stack without bending it.

6. Make sure that the tray is fully inserted in the product.

7. If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed

sheets one at a time.

button.

8. Verify that the tray is configured correctly for the paper type and size.

9. Make sure the printing environment is within recommended specifications.

ENWW Solve paper feed or jam problems 75

Clear jams in Tray 1

1. If most of the sheet of paper is visible in the tray,

slowly pull the jammed paper out of the product using both hands.

If most of the sheet of paper has been pulled inside the product or no paper is visible, continue with the following steps.

2. Open the front door.

3. Remove the toner cartridge.

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4. Lift the jam-plate and carefully remove any

jammed paper. Use both hands to remove jammed paper to avoid tearing the paper.

5. Reinsert the toner cartridge.

6. Close the front door.

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Clear jams in Tray 2

1. Remove the tray from the product.

2. Remove the paper from the tray, and discard any

damaged paper.

3. Make sure the paper guides are adjusted for the

correct paper size. If necessary, unlock the tray using the slide lock at the rear of the tray, and then adjust to the correct paper size.

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4. Load the paper into the tray. Make sure that the

stack is flat at all four corners and that the top of the stack is below the maximum-height indicators.

5. Reinsert and close the tray.

6. Open the front door.

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7. Remove the toner cartridge.

8. Lift the jam-plate and carefully remove any

jammed paper. Use both hands to remove jammed paper to avoid tearing the paper.

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9. Reinsert the toner cartridge.

10. Close the front door.

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Clear jams in Tray 3 (accessory)

1. Remove the tray from the product.

2. Remove the paper from the tray, and discard any

damaged paper.

3. Make sure the paper guides are adjusted for the

correct paper size.

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4. Load the paper into the tray. Make sure that the

stack is flat at all four corners and that the top of the stack is below the maximum-height indicators.

5. Reinsert and close the tray.

6. Open the front door.

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7. Remove the toner cartridge.

8. Lift the jam-plate and carefully remove any

jammed paper. Use both hands to remove jammed paper to avoid tearing the paper.

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9. Reinsert the toner cartridge.

10. Close the front door.

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Clear jams in the toner-cartridge area

1. Open the front door.

2. Remove the toner cartridge.

3. Lift the jam-plate and carefully remove any

jammed paper. Use both hands to remove jammed paper to avoid tearing.

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4. Reinsert the toner cartridge.

5. Close the front door.

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Clear jams in the rear door and fuser area

1. Open the rear door to check for jammed paper.

2. Remove any jammed paper. Use both hands to

pull out the paper to avoid tearing.

3. Close the rear door.

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Clear jams in the output bin

1. If paper is visible in the output bin, grasp the

leading edge with both hands and slowly remove it.

2. Open the rear door to check for jammed paper.

ENWW Clear jams in the output bin 89

3. Remove any jammed paper. Use both hands to

pull out the paper to avoid tearing.

4. Close the rear door.

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Clear jams in the optional duplexer

1. Remove the duplexer.

2. Remove any paper from the duplexer.

3. Reinstall the duplexer.

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Improve print quality

●

Print from a different software program

●

Check the paper-type setting for the print job

●

Check the toner-cartridge status

●

Print a cleaning page

●

Inspect the toner cartridge for damage

●

Check the paper and printing environment

●

Check the EconoMode settings

●

Try a different print driver

Print from a different software program

Try printing from a different software program. If the page prints correctly, the problem is with the software program from which you were printing.

Check the paper-type setting for the print job

Check the paper-type setting if you are printing from a software program and the pages have any of these problems:

●

smeared print

●

fuzzy print

●

dark print

●

curled paper

●

scattered dots of toner

●

loose toner

●

small areas of missing toner

Check the paper-type setting (Windows)

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. From the Paper type drop-down list, click the More... option.

5. Expand the list of Type is: options.

6. Expand the category of paper types that best describes your paper.

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HP LaserJet M435 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product introduction

Product features

Product views

Product front view

Product back view

Interface ports

Control panel overview

Control-panel layout

Control-panel Home screen

2 Paper trays

Supported paper sizes and types

Supported paper sizes

Supported paper types

Load Tray 1 (multipurpose tray)

Tray 1 paper orientation

Load Tray 2

Tray 2 paper orientation

Load Tray 3 (accessory)

Tray 3 paper orientation

Print tasks (Windows)

How to print (Windows)

Automatically print on both sides (Windows)

Manually print on both sides (Windows)

Print multiple pages per sheet (Windows)

Select the paper type (Windows)

Additional printing information

Print tasks (Mac OS X)

How to print (Mac OS X)

Automatically print on both sides (Mac OS X)

Manually print on both sides (Mac OS X)

Print multiple pages per sheet (Mac OS X)

Select the paper type (Mac OS X)

Additional printing information

Web-based printing

HP ePrint

HP ePrint software

AirPrint

Set up HP Wireless Direct Printing

Use walk-up USB printing

Make a copy

Copy on both sides (duplex)

Optimize copy quality

Scan by using the HP Scan software (Windows)

Scan by using the HP Scan software (Mac OS X)

Scan to a destination

Scan to a USB flash drive

Set up scan to network folder and scan to email features

Scan to email

Scan to a network folder

6 Manage the product

Change the product connection type (Windows)

Use HP Web Services applications

HP Device Toolbox (Windows)

HP Utility for Mac OS X

Open HP Utility

HP Utility features

Use HP Web Jetadmin software

Product security features

Set or change the product password

Economy settings

Print with EconoMode

Set the Sleep Delay

Set the Auto Power Down delay

A Cartridge is low or Cartridge is very low message displays on the product control panel

Enable or disable the Very Low settings

Replace the toner cartridge

7 Solve problems

Control panel help system

Restore the factory-set defaults

Solve paper feed or jam problems

The product does not pick up paper

The product picks up multiple sheets of paper

Frequent or recurring paper jams

Prevent paper jams

Clear jams in Tray 1

Clear jams in Tray 2