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not be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 10/2014
Part number: CF286-91027
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2 Paper tray ..................................................................................................................................................... 9
Supported paper sizes ......................................................................................................................................... 10
Supported paper types ........................................................................................................................................ 12
Load the input trays ............................................................................................................................................ 13
Priority for changing print-job settings ............................................................................................ 21
Change the settings for all print jobs until the software program is closed ................................... 21
Change the default settings for all print jobs ................................................................................... 21
Change the product configuration settings ...................................................................................... 21
Change print-job settings (Mac OS X) .................................................................................................................. 23
Priority for changing print-job settings ............................................................................................ 23
Change the settings for all print jobs until the software program is closed ................................... 23
Change the default settings for all print jobs ................................................................................... 23
Change the product configuration settings ...................................................................................... 23
Print tasks for Windows ...................................................................................................................................... 24
ENWWiii
Use a printing shortcut (Windows) ................................................................................................... 24
Create a printing shortcut (Windows) ............................................................................................... 25
Automatically print on both sides with Windows ............................................................................. 27
Manually print on both sides with Windows ..................................................................................... 28
Print multiple pages per sheet with Windows .................................................................................. 30
Select the page orientation (Windows) ............................................................................................ 32
Select the paper type (Windows) ...................................................................................................... 33
Print the first or last page on different paper (Windows) ................................................................ 34
Scale a document to fit page size (Windows) ................................................................................... 35
Create a booklet (Windows) .............................................................................................................. 36
Print tasks for Mac OS X ...................................................................................................................................... 39
Use a printing preset (Mac OS X) ....................................................................................................... 39
Create a printing preset (Mac OS X) .................................................................................................. 39
Automatically print on both sides (Mac OS X) .................................................................................. 39
Manually print on both sides (Mac OS X) .......................................................................................... 39
Print multiple pages on one sheet of paper (Mac OS X) ................................................................... 40
Select the page orientation (Mac OS X) ............................................................................................ 41
Select the paper type (Mac OS X) ...................................................................................................... 41
Print a cover page (Mac OS X) ........................................................................................................... 41
Scale a document to fit page size (Mac OS X) ................................................................................... 41
Create a booklet (Mac OS X) .............................................................................................................. 42
Additional print tasks (Mac OS X) ........................................................................................................................ 45
Cancel a print job (Mac OS X) ............................................................................................................. 45
Select the paper size (Mac OS X) ....................................................................................................... 45
Select a custom paper size (Mac OS X) ............................................................................................. 45
Print watermarks (Mac OS X) ............................................................................................................ 45
Create archival-quality prints ............................................................................................................................. 46
Use HP ePrint ....................................................................................................................................................... 47
Use AirPrint .......................................................................................................................................................... 48
Walk-up USB printing .......................................................................................................................................... 49
Make a single copy ............................................................................................................................................... 52
Make multiple copies ........................................................................................................................................... 53
Copy a multiple-page original ............................................................................................................................. 54
Collate a copy job ................................................................................................................................................. 55
ivENWW
Copy on both sides (duplex) ................................................................................................................................ 56
Reduce or enlarge a copy .................................................................................................................................... 57
Adjust the lightness or darkness for copies ........................................................................................................ 60
Copy in draft mode .............................................................................................................................................. 61
Set the paper size and type for copying on special paper .................................................................................. 62
Set new default copy settings ............................................................................................................................. 63
Scan by using the HP Scan software (Windows) ................................................................................................. 66
Scan by using the HP Scan software (Mac OS X) ................................................................................................. 67
Scan to a USB flash drive ..................................................................................................................................... 68
Set up scan to network folder and scan to email features ................................................................................. 69
Scan to a network folder ..................................................................................................................................... 70
Scan to email ....................................................................................................................................................... 71
Scan by using other software .............................................................................................................................. 72
Scan from a TWAIN-compliant program ........................................................................................... 72
Scan from a WIA-compliant program ............................................................................................... 72
Connect fax to a telephone line .......................................................................................................................... 74
Set up fax with a telephone answering machine ................................................................................................ 74
Set up fax with an extension phone .................................................................................................................... 74
Setup for stand-alone fax ................................................................................................................................... 74
Configure the fax time, date, and header ........................................................................................................... 75
Use the control panel ........................................................................................................................ 75
Use the HP Fax Setup Wizard ............................................................................................................ 75
Use special characters in fax headers ................................................................................................................. 75
Use the phone book ............................................................................................................................................. 76
Use the control panel to create and edit the fax phone book .......................................................... 76
Delete phone book entries ................................................................................................................ 76
Create and edit speed-dial entries .................................................................................................... 77
Set fax forwarding ............................................................................................................................. 84
Set the answer mode ........................................................................................................................ 84
Block or unblock fax numbers .......................................................................................................... 84
Set the number of rings-to-answer .................................................................................................. 85
Set distinctive ring ............................................................................................................................ 86
Set notification for new fax received to computer ........................................................................... 86
Use autoreduction for incoming faxes ............................................................................................. 86
Set fax reprint settings ..................................................................................................................... 87
Set the fax sounds volume ............................................................................................................... 87
Set the alarm volume, phone-line volume, and ring volume ........................................ 87
Set stamp-received faxes ................................................................................................................. 87
Set the private receive feature ......................................................................................................... 88
Set fax polling ...................................................................................................................................................... 88
Use fax ................................................................................................................................................................. 89
Cancel a fax ....................................................................................................................................... 89
Cancel the current fax ..................................................................................................... 89
Cancel a pending fax job ................................................................................................. 89
Delete faxes from memory ............................................................................................................... 89
Use fax on a DSL, PBX, or ISDN system ............................................................................................. 90
Print a fax .......................................................................................................................................... 97
Reprint a fax ...................................................................................................................................... 98
Automatically print on both sides of received faxes ........................................................................ 99
Receive faxes when fax tones are audible on the phone line .......................................................... 99
Receive faxes to a computer ............................................................................................................. 99
Print a stored fax when the private receive feature is on ............................................. 99
The fax does not respond ............................................................................................ 0
The fax has a dedicated phone line ........................................................... 0
ENWWvii
An answering machine is connected to the product ................................. 114
A telephone handset is connected to the product .................................... 115
The Answer Mode setting is set to the Manual setting ............................. 115
Voice mail is available on the fax line ........................................................ 115
The product is connected to a DSL phone service ..................................... 116
The product uses a fax over IP or VoIP phone service ............................... 116
An error message displays on the control panel ......................................................... 116
The No fax detected. message appears .................................................... 116
The Communication error. message appears ........................................... 117
The Fax storage is full. message appears ................................................. 118
The Fax is busy. message appears ............................................................ 118
A fax is received but does not print .............................................................................. 118
The Private Receive feature is on .............................................................. 118
Sender receives a busy signal ...................................................................................... 118
A handset is connected to the product ...................................................... 118
A phone line splitter is being used ............................................................. 119
No dial tone ................................................................................................................... 119
Cannot send or receive a fax on a PBX line .................................................................. 119
Solve general fax problems ............................................................................................................ 119
Faxes are sending slowly ............................................................................................. 119
Fax quality is poor ........................................................................................................ 120
Fax cuts off or prints on two pages .............................................................................. 121
7 Manage and maintain ................................................................................................................................. 123
Use the HP Reconfiguration Utility to change the product connection ........................................................... 124
Set up HP Wireless Direct Printing .................................................................................................................... 125
Use HP Web Services applications .................................................................................................................... 126
Configure IP network settings ........................................................................................................................... 127
View or change network settings ................................................................................................... 127
Manually configure IPv4 TCP/IP parameters from the control panel ............................................ 127
Rename the product on a network ................................................................................................. 127
Link speed and duplex settings ...................................................................................................... 129
HP Device Toolbox (Windows) ........................................................................................................................... 130
HP Utility for Mac OS X ....................................................................................................................................... 132
Open the HP Utility .......................................................................................................................... 132
HP Utility features ........................................................................................................................... 132
HP Web Jetadmin ............................................................................................................................................... 133
Product security features .................................................................................................................................. 134
Lock the product ............................................................................................................................. 134
Set or change the product password .............................................................................................. 134
Print with EconoMode ..................................................................................................................... 135
Set the sleep delay .......................................................................................................................... 135
Set the auto power down interval .................................................................................................. 135
Print when a toner cartridge is at estimated end of life ................................................................................... 137
Enable or disable the At Very Low settings .................................................................................... 137
Store and recycle supplies ................................................................................................................................ 139
Update the firmware ......................................................................................................................................... 143
Manually update the firmware ....................................................................................................... 143
Set the product to automatically update the firmware ................................................................. 143
Step 1: Make sure that the product is set up correctly .................................................................. 146
Step 2: Check the cabling or wireless connection .......................................................................... 146
Step 3: Check the control panel for error messages ...................................................................... 147
Step 4: Check the paper .................................................................................................................. 147
Step 5: Check the software ............................................................................................................. 147
Step 6: Test print functionality ....................................................................................................... 147
Step 7: Test copy functionality ....................................................................................................... 147
Step 8: Check the toner cartridge ................................................................................................... 147
Step 9: Try sending a print job from a computer ........................................................................... 147
Step 10: Verify that the product is on the network ........................................................................ 147
Restore the factory-set defaults ...................................................................................................................... 148
Control panel help system ................................................................................................................................ 149
Interpret control panel messages ..................................................................................................................... 150
Control panel message types ......................................................................................................... 150
Control panel messages ................................................................................................................. 150
49 Error, Turn off then on ............................................................................................. 150
The product does not print after the wireless configuration completes ...................................... 194
The product does not print, and the computer has a third-party firewall installed ..................... 195
The wireless connection does not work after moving the wireless router or product ................. 195
Cannot connect more computers to the wireless product ............................................................. 195
The wireless product loses communication when connected to a VPN ........................................ 195
The network does not appear in the wireless networks list .......................................................... 195
The wireless network is not functioning ........................................................................................ 195
Perform a wireless network diagnostic test .................................................................................. 196
Reduce interference on a wireless network ................................................................................... 196
Solve product software problems with Windows ............................................................................................. 197
A print driver for the product is not visible in the Printer folder ................................................... 197
An error message was displayed during the software installation ............................................... 197
The product is in Ready mode, but nothing prints ......................................................................... 197
Solve product software problems with Mac OS X ............................................................................................. 199
The print driver is not listed in the Print & Fax or Print & Scan list ................................................ 199
The product name does not appear in the product list in the Print & Fax or Print & Scan list ...... 199
The print driver does not automatically set up the selected product in the Print & Fax or Print
& Scan list ........................................................................................................................................ 199
A print job was not sent to the product that you wanted .............................................................. 199
When connected with a USB cable, the product does not appear in the Print & Fax or Print &
Scan list after the driver is selected. .............................................................................................. 200
You are using a generic print driver when using a USB connection ............................................... 200
Remove software (Mac OS X) ............................................................................................................................ 202
xiiENWW
9 Supplies and accessories ............................................................................................................................ 203
Order parts, accessories, and supplies ............................................................................................................. 204
HP policy on non-HP supplies ........................................................................................................................... 204
HP anticounterfeit Web site .............................................................................................................................. 204
Index ........................................................................................................................................................... 205
ENWWxiii
xivENWW
1Product introduction
●
Product views
●
Print product reports
●
Printer sharing disclaimer
ENWW1
Product views
Product front view
1Document feeder
2Dual-head scanner
3Output bin
4Walk-up USB port
5Power button
6Tray 2
7Tray 1
8Front door release button
9Color touchscreen control panel
2Chapter 1 Product introductionENWW
Product back view
1Rear jam-access door latch
2Straight-through paper path door
3Hi-Speed USB 2.0 port
4Network port
5Fax and telephone ports
6Power connection
7Slot for a cable-type security lock
Serial number and model number location
The serial number and product model number label is on the back of the product.
ENWWProduct views3
Control panel layout
1Touchscreen display
2Help button and light: provides access to the control panel help system
3Right arrow button and light: moves the cursor to the right or moves the display image to the next screen
NOTE: This button illuminates only when the current screen can use this feature.
4Cancel button and light: clears settings, cancels the current job or exits the current screen
NOTE: This button illuminates only when the current screen can use this feature.
5Wireless light: indicates the wireless network is enabled. The light blinks while the product is establishing a connection to the wireless
6Attention light: indicates a problem with the product
7Ready light: indicates the product is ready
8Back button and light: returns to the previous screen
9Left arrow button and light: moves the cursor to the left
10Home button and light: provides access to the Home screen
network (HP LaserJet Pro 400 MFP M425dw only).
NOTE: This button illuminates only when the current screen can use this feature.
NOTE: This button illuminates only when the current screen can use this feature.
Control-panel Home screen
The Home screen provides access to the product features, and it indicates the product status.
NOTE: Depending on the product configuration, the features on the Home screen can vary. The layout
might also be reversed for some languages.
4Chapter 1 Product introductionENWW
1
Web Services
HP ePrint is a tool that prints documents by using any email enabled device to send them to the product’s email address.
button: provides quick access to HP Web Services features, including HP ePrint
2
3
4
5Information
6Supplies
7Fax button: provides access to the Fax feature
8Apps button: provides access to the Apps menu to print directly from Web applications that you have downloaded from
9Product status
10Scan button: provides access to the scan feature
11Copy button: provides access to the copy feature
12USB button: provides access to the USB Flash Drive menu
Setup
Wireless
M425dw model only)
NOTE: When you are connected to a wireless network, this icon changes to a set of signal strength bars.
Network
print the Network Summary page.
Configuration Report page.
Supplies Status page.
the HP ePrintCenter Web site at
button: provides access to the main menus
button: provides access to the Wireless Menu and wireless status information (HP LaserJet Pro 400 MFP
button: provides access to network settings and information. From the network settings screen, you can
button: provides product status information. From the status summary screen, you can print the
button: provides information about supplies status. From the supplies summary screen, you can print the
www.hpeprintcenter.com
ENWWProduct views5
Print product reports
Product reports reside within the product memory. These pages help diagnose and solve problems with the
product.
NOTE: If the product language was not correctly set during installation, you can set the language manually
so the information pages print in one of the supported languages. Change the language by using the System
Setup menu on the control panel or the embedded Web server.
From the Reports menu, you can print several informative pages about the product.
1.
From the Home screen on the product control panel, touch the Setup
button.
2.Touch the Reports button.
3.Touch the name of the report that you want to print.
Menu itemDescription
Demo PagePrints a page that demonstrates print quality
Menu StructurePrints a map of the control panel-menu layout. The active settings for each menu are
listed.
Configuration ReportPrints a list of all the product settings. Includes network information when the product is
connected to a network.
Supplies StatusPrints the status for each toner cartridge, including the following information:
●
Estimated percentage of cartridge life remaining
●
Approximate pages remaining
●
Part numbers for HP toner cartridges
●
Number of pages printed
Network SummaryPrints a list of all product network settings
Usage PagePrints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed or
mispicked in the product, monochrome (black and white) or color pages; and reports the
page count
PCL Font ListPrints a list of all the PCL fonts that are installed
PS Font ListPrints a list of all the PostScript (PS) fonts that are installed
PCL6 Font ListPrints a list of all the PCL6 fonts that are installed
Service PagePrints the service report
6Chapter 1 Product introductionENWW
Printer sharing disclaimer
HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems
and not of the HP printer drivers. Go to Microsoft at
www.microsoft.com.
ENWWPrinter sharing disclaimer7
8Chapter 1 Product introductionENWW
2Paper tray
●
Supported paper sizes
●
Supported paper types
●
Load the input trays
ENWW9
Supported paper sizes
This product supports a number of paper sizes, and it adapts to various media.
NOTE: To obtain best results, select the correct paper size and type in the print driver before printing.
Table 2-1 Supported paper and print media sizes
Size and dimensionsTray 1Tray 2Optional 500-sheet
Tray 3
Letter
216 x 279 mm (8.5 x 11 in)
Legal
216 x 356 mm (8.5 x 14 in)
A4
210 x 297 mm (8.27 x 11.69 in)
A5
148 x 210 mm (5.83 x 8.27 in)
A6
105 x 148 mm (4.1 x 5.8 in)
B5 (JIS)
182 x 257 mm (7.17 x 10.12 in)
Executive
184 x 267 mm (7.24 x 10.51 in)
Duplexer
Postcard (JIS)
100 x 148 mm (3.9 x 5.8 in)
Double Postcard (JIS)
148 x 200 mm (5.8 x 7.9 in)
16K
184 x 260 mm (7.2 x 10.2 in)
16K
195 x 270 mm (7.7 x 10.6 in)
16K
197 x 273 mm (7.8 x 10.8 in)
8.5 x 13
216 x 330 mm (8.5 x 13 in)
Envelope Commercial #10
105 x 241 mm (4.13 x 9.49 in)
10Chapter 2 Paper trayENWW
Table 2-1 Supported paper and print media sizes (continued)
Size and dimensionsTray 1Tray 2Optional 500-sheet
Tray 3
Envelope B5 ISO
176 x 250 mm (6.7 x 9.8 in)
Envelope C5 ISO
162 x 229 mm (6.93 x 9.84 in)
Envelope DL ISO
110 x 220 mm (4.33 x 8.66 in)
Envelope Monarch
98 x 191 mm (3.9 x 7.5 in)
Custom
76 x 127 mm to 216 x 356 mm
(3.0 x 5.0 in to 8.5 x 14 in)
Duplexer
ENWWSupported paper sizes11
Supported paper types
For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/
ljm425series.
Paper type (control panel)Paper type (print driver)Tray 1Tray 2Optional 500-
sheet Tray 3
PLAINPlain
HP EcoSMART LiteHP EcoSMART Lite
LIGHT 60-74 GLight 60-74g
MID-WEIGHT 96-110 GMid-weight
HEAVY 111-130 GHeavy 111–130g
EXTRA HEAVY 131–175 GExtra heavy 131–175g
TRANSPARENCYMonochrome Laser Transparency
LABELSLabels
LETTERHEADLetterhead
PREPRINTEDPreprinted
PREPUNCHEDPrepunched
COLORColored
Duplexer
ROUGHRough
BONDBond
RECYCLEDRecycled
ENVELOPEEnvelope
12Chapter 2 Paper trayENWW
Load the input trays
Load Tray 1
1.Open Tray 1, and pull the tray extension away from the
product.
2.For long paper, flip out the extension to help hold the paper in
the tray.
ENWWLoad the input trays13
3.Place the paper stack into Tray 1, and slide the paper guides
so that they are against the sheets.
4.Feed the paper stack into the tray as far as it will go.
Load Tray 2
1.Pull the tray out of the product.
14Chapter 2 Paper trayENWW
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