HP laserjet 5000 n schematic

HP LaserJet 5000, 5000 N

English

and 5000 GN Printers Service Manual

HP LaserJet 5000, 5000 N, and 5000 GN Printers

Service Manual _____________

Publication number C4110-91033

First Edition

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

PostScript

™

is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions.

™

CompuServe

is a U.S.

trademark of CompuServe, Inc.

Windows

is a U.S. registered trademarks of Microsoft Corporation.

™

TrueType

is a U.S. trademark of Apple Computer, Inc.

NERGY STAR

is a U.S. registered service mark of the U.S. EPA.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

Contents

1 Printer Description

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Model and Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . .1-5

Site Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Space Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-7

Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Supported Types of Paper . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Guidelines for Using Paper. . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18

Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Vellum. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19

Card Stock and Heavy Paper . . . . . . . . . . . . . . . . . . . . . . .1-20

Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22

Laser Safety Statement . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22

Canadian DOC Regulations . . . . . . . . . . . . . . . . . . . . . . . . 1-22

FCC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23

Laser Statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . 1-24

Toner Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25

Environmental Product Stewardship. . . . . . . . . . . . . . . . . . 1-26

2 Service Approach

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Service Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Parts and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Ordering Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Helpful Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Phone Numbers for Ordering . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Exchange Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Toner Cartridge Information . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-9

Contents

3 Printer Operation

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Control Panel Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Control Panel Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Settings and Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Paper Handling Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Print Quality Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-10

Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

I/O Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

EIO Menu (Networked Printers) . . . . . . . . . . . . . . . . . . . . . 3-27

Resets Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-30

Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31

Setting the Page Count, Maintenance Count,

and Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31

Cold Reset Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-34

Clear Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Testing the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35

Resetting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36

System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

MS-DOS System Configuration . . . . . . . . . . . . . . . . . . . . . 3-37

Parallel DOS Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

Serial MS-DOS Commands . . . . . . . . . . . . . . . . . . . . . . . . 3-38

Printer I/O Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39

Parallel Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39

Serial Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-39

2 Contents

4 Printer Maintenance

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Cleaning the Printer and Accessories. . . . . . . . . . . . . . . . . . . . . 4-2

Cleaning Spilled Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Preventative Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Reset Maintenance Count . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Expected Life of Components. . . . . . . . . . . . . . . . . . . . . . . . 4-5

5 Functional Information

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Printer Subsystems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Power Supply System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

AC/DC Power Distribution. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Overcurrent Overvoltage Protection . . . . . . . . . . . . . . . . . . .5-5

High Voltage Power Distribution. . . . . . . . . . . . . . . . . . . . . . 5-6

Toner Cartridge Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

DC Controller System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Laser and Scanner Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8

Paper Motion Monitoring and Control. . . . . . . . . . . . . . . . . . 5-9

Solenoids, Sensors, Clutches, and Switches . . . . . . . . . . . . 5-9

Engine Test Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-9

Motors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Formatter System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

PowerSave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-12

Resolution Enhancement technology (REt) . . . . . . . . . . . . 5-13

EconoMode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

Input/Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14

CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-14

Printer Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-15

Random Access Memory (RAM) . . . . . . . . . . . . . . . . . . . .5-15

DIMM Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-16

Memory Enhancement technology (MEt) . . . . . . . . . . . . . . 5-16

Page Protect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-16

PJL Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

PML. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-17

Image Formation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-18

Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20

Photosensitive Drum. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-21

Writing the Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24

Developing the Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25

Transferring the Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26

Image Fusing/Variable Fusing Temperature. . . . . . . . . . . . 5-27

Paper Feed System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29

Clutches and Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30

Printing from Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-31

Printing from Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-33

Printing from the Optional 500-sheet and

250-sheet Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-35

Paper Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-37

Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-38

Paper Jam in the Duplexer . . . . . . . . . . . . . . . . . . . . . . . . .5-44

Basic Sequence of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 5-45

Contents

6 Removing and Replacing Parts

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

User Installable Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Removal and Replacement Strategy. . . . . . . . . . . . . . . . . . . . . . 6-7

Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

Removing Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Rear Door / Rear Output Bin. . . . . . . . . . . . . . . . . . . . . . . . 6-10

Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12

Control Panel Overlay and Control Panel. . . . . . . . . . . . . . 6-15

Toner Cartridge Door Assembly . . . . . . . . . . . . . . . . . . . . .6-17

Front Cover and Tray 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-18

Front Cover Pins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20

Face Down Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-21

Left and Right Side Covers. . . . . . . . . . . . . . . . . . . . . . . . . 6-23

Tray 1 Inner Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24

Right and Left Corner Covers. . . . . . . . . . . . . . . . . . . . . . . 6-26

Removing Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-27

Transfer Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 6-28

Fuser. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30

Paper Handling PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31

Main Gear Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-35

Pickup Gear Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-37

Tray 1 Pickup Solenoid. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-39

Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-40

Formatter Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-41

Tray 1 Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-42

Tray 2 Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-43

Paper Feed Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . 6-44

DC Controller Board and Power Supply . . . . . . . . . . . . . . .6-47

Paper Feed Belt Assembly . . . . . . . . . . . . . . . . . . . . . . . . .6-51

Tray 1 Shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-53

Tray 2 Shaft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-55

Tray 1 Lift Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57

Tray 1 Separation Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-58

Paper Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-59

Paper Path Detect Sensor . . . . . . . . . . . . . . . . . . . . . . . . . 6-60

Face Down Bin Full Sensor . . . . . . . . . . . . . . . . . . . . . . . .6-61

Power Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-63

Registration Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-64

Upper Delivery Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 6-66

Delivery Roller Removal . . . . . . . . . . . . . . . . . . . . . . . . . . .6-68

Laser Scanner Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 6-70

Main Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-71

Toner Cartridge Guides . . . . . . . . . . . . . . . . . . . . . . . . . . .6-72

Power Inlet Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-73

4 Contents

Optional 500-sheet Tray Disassembly . . . . . . . . . . . . . . . . . . .6-74

Tray Indicator Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .6-76

Left Front Corner Cover Installation . . . . . . . . . . . . . . . . . . 6-77

Paper Size Spring Assembly . . . . . . . . . . . . . . . . . . . . . . .6-78

D-roller and Feed Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-79

Gear Assembly and PCA . . . . . . . . . . . . . . . . . . . . . . . . . . 6-81

Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-82

Separation Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-83

7 Troubleshooting

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Troubleshooting Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Troubleshooting Process Flow . . . . . . . . . . . . . . . . . . . . . . . 7-4

Troubleshooting the Printing System . . . . . . . . . . . . . . . . . . . . .7-6

Preliminary Operating Checks . . . . . . . . . . . . . . . . . . . . . . . 7-6

Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-7

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-11

Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12

Printer Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16

General Paper Path Troubleshooting . . . . . . . . . . . . . . . . .7-41

Information Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-44

Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-49

Interface Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . 7-77

Reference Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-80

Locations of Components. . . . . . . . . . . . . . . . . . . . . . . . . . 7-80

Sensors and Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-88

DC Controller PCA Inputs and Outputs . . . . . . . . . . . . . .7-107

8 Parts and Diagrams

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

How To Use the Parts Lists and Diagrams . . . . . . . . . . . . . . . . .8-2

Accessories and Supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4

Common Hardware and Replacement Cables . . . . . . . . . . .8-6

Illustrations and Parts Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7

Alphabetical Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-39

Numerical Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-44

Index

Contents

6 Contents

Printer Description

Overview

This chapter discusses the following:

Printer Features

●

Identification

●

Site Requirements

●

Paper Specifications

●

Safety Information

●

Overview

1-1

Printer Features

Table 1-1. Printer Features

Speed 17 pages per minute (ppm), A4 paper or 16 ppm, letter paper

100 MHz RISC microprocessor First Page Out = 13 sec.

Resolution

Typefaces

Memory Options HP LaserJet 5000: 4 MB RAM standard

Expansion Slots 3 100-pin DIMM slots

Interface Bidirectional IEEE 1284 compliant parallel interface

300 dpi with PCL5e/PostScript 600 dpi with PCL5e/PS HP FastRes 1200 (PCL6 only) HP ProRes 1200 (PCL6, PS)

110 Scalable TrueType and PCL accessible)

HP LaserJet 5000 N: 8 MB RAM standard HP LaserJet 5000 GN: 12 MB RAM standard

Optional Memory: 2, 4, 8, 16 MB EDO DIMMs 32 MB SDRAM DIMM

2 enhanced I/O (EIO) slots

RS-232 9-pin serial Paper Handling Connector (PHC)

Level 2 emulation (PS)

(80 built-in, 30 via FontSmart, all PS

Optional Networking 10Base-T and 10Base-2

10/100Base-TX Token Ring LocalTalk

Mass Storage Options 2 and 4 MB Flash DIMMs

1-2 Printer Description

Table 1-1. Printer Features (continued)

Paper Trays 100-sheet Tray 1

Size: 3 by 5 in (76 by127 mm) to 12.28 by 18.5 in (312 by 470 mm) Optional 250-sheet Tray 2 supports Size: 5.8 by 8.2 in (149 by 210 mm) to 11 by 17 in (279 by 432) Optional Universal 500-sheet Tray supports standard and custom sizes from 5.8 by 8.2 in (149 by 210 mm) to 11 by 17 in (279 by 432)

Paper Path Straight through from Tray 1 to rear output bin

Or to top output bin

Output Capacity 250-sheet top output bin

50-sheet rear output bin

Paper Handling Options Duplexer, optional 250-sheet and 500-sheet universal tray

assembly

Printer Features

1-3

Table 1-2. Comparison of HP LaserJet 5000 Series Printers

HP LaserJet

5000

Ethernet 10-T/ 10-2

Max. # input bins 444

Standard RAM 4 MB internal 8 MB

250-sheet Tray 1 standard

500-sheet Universal Tray

1.4 GB EIO Drive optional optional standard

Duplexer optional optional optional

Envelope feeder not available not available not available

optional standard standard

1 optional

optional standard standard

HP LaserJet

5000 N

1 standard

1 optional

HP LaserJet

5000 GN

12 MB

1 standard

1 optional

LocalTalk optional standard standard

1. 4 MB internal, with remainder in DIMM

1-4 Printer Description

Identification

Model and Serial Numbers

The model number and serial numbers are listed on identification labels located on the rear left side of the printer. The serial number is alphanumeric, such as USB0000146 for the HP LaserJet 5000 N printer.

The serial number contains information about the Country of Origin, the Revision Level, the Production Code, and Production Number of the printer.

The rear labels also contain power rating and regulatory information as shown in Figure 1-1.

Figure 1-1

Sample Labels

Identification

1-5

Site Requirements

The following environmental specifications must be maintained to ensure the proper operation of the printer. Consider the following points before installing the printer:

●

Install in a well-ventilated, dust-free area.

●

Install on a hard, flat and continuous surface, with all four printer feet level. Do not install on carpet or other soft surfaces.

●

Ensure adequate power is supplied. Printer power requirements are listed in Table 1-3.

●

Install where temperature and humidity is stable, aw a y from water sources, humidifiers, air conditioners, refrigerators, or other major appliances.

●

Install away from direct sunlight, open flames, or ammonia fumes. If the printer is placed near a window, make sure the window has a curtain or blind to block any direct sunlight.

●

Install with enough space around the printer for proper access and ventilation.

●

Install printer away from the direct flow of exhaust from air ventilation systems.

Table 1-3. Electrical Specifications

Volts Frequency Amps Watts (typical)

100-127 VAC±10% 50/60 Hz ±3Hz 11 amps printing = 365

standby = 40 PowerSave On = 27 (EPA

NERGY STAR

220-240 VAC±10% 50/60 Hz ±3Hz 5 amps printing = 355

standby = 40 PowerSave On = 22 (EPA

NERGY STAR

®)

1-6 Printer Description

Space Requirements

55 in (139.8 cm)

18.5 in (47.0 cm)

10.6 in (27.0 cm)

11.9 in (30.3 cm)24.6 in (62.5 cm)

18.7 in (47.5 cm) 18.6 in (47.3 cm)

Figure 1-2

18.5 in (47.0 cm)

Printer Dimensions, HP LaserJet 5000

4.3 in (11.0 cm)

Site Requirements

1-7

55 in (139.8 cm)

24.6 in (62.5 cm)

10.6 in (27.0 cm)

11.9 in (30.3 cm)

18.5 in (47.0 cm)

24.4 in (62.0 cm)

6.1 in (15.5 cm)

Figure 1-3 Printer Dimensions, HP LaserJet 5000 N/5000 GN

1-8 Printer Description

55 in (139.8 cm)

24.6 in (62.5 cm)

10.6 in (27.0 cm)

18.5 in (47.0 cm)

11.9 in (30.3 cm)

6.5 in (16.6 cm)

29.7 in (75.5 cm)

Figure 1-4

Printer Dimensions, HP LaserJet 5000 with Accessories

Printer Weight (without toner cartridge)

HP LaserJet 5000 printer: 50 lb (23 kg)

●

HP LaserJet 5000 N/5000 GN printers: 75 lb (34 kg)

●

HP LaserJet 5000 N/5000 GN printers with duplexer and optional

●

250-sheet feeder: 114 lb (52 kg)

Site Requirements

1-9

Environmental Requirements

Table 1-4. Printer and Toner Cartridge Environmental Conditions

Item Operating Storage

Temperature

Relative Humidity 20-80% RH (with no

50-91

F (10-32° C)

condensation)

Table 1-5. Acoustic Emissions (Per ISO 9296)

Printer State Sound Power

Printing, 16 pages per minute (ppm)

Printing, 8 ppm L

PowerSave L

= 6.6 bels (A)

wad

= 6.3 bels (A)

wad

= 4.4 bels (A)

wad

-4 to 140°F (-20 to 60°C)

10% TO 95% RH

1-10 Printer Description

Paper Specifications

The following tables show paper specifications for the printer.

Table 1-6. Paper Specifications, Tray 1

Supported

Dimensions

Weight Capacity

Paper

Minimum Size (custom)

Maximum Size (custom)

Transparencies

Labels Thickness:

Envelopes 20 to 28 lb

3 by 5 in (76 by 127 mm)

12.28 by 18.5 in (312 by 470 mm)

Same as minimum

and maximum paper

sizes listed above.

16 to 53 lb

(60 to 199 g/m

Thickness:

0.0039 in to 0.0045 in (0.099 to 0.114 mm)

0.005 in to 0.007 in (0.127 mm to

0.178 mm)

(75 to 105 g/m

)

100 sheets of 20 lb

(75 g m2) paper

75 transparencies

50 labels

10 envelopes

1. The printer supports a wide range of paper sizes. Check the printer software for supported sizes. To print custom-size paper see the User’s Guide.

2. Capacity may vary depending on paper weight and thickness, and environmental conditions.

Paper Specifications

1-11

Table 1-7. Paper Specifications, Tray 2 or Optional 250-sheet Tray

Supported

Dimensions

Paper

Letter 8.5 by 11 in

(216 by 279 mm)

A4 8.3 by 11.7 in

(210 by 297 mm)

Executive 7.3 by 10.5 in

(191 by 267 mm)

Legal 8.5 by 14 in

(216 by 356 mm)

B5 (JIS) 7.2 by 10 in

(182 by 257 mm)

A5 5.8 by 8.2 in

(148 by 210 mm)

11 x 17 11 by 17 in

(279 by 432 mm)

A3 11.7 by 16.5 in

(297 by 420 mm)

B4 (JIS) 10.1 by 14.3 in

(257 by 364 mm)

Weight Capacity

16 to 28 lb

(60 to 105 g/m

)

50-100 transparencies

250 sheets of 20 lb

(75 g/m

) paper

1. The printer supports a wide range of media sizes. Check the printer software for supported sizes.

2. Capacity may vary depending on media weight and thickness, and environmental conditions.

1-12 Printer Description

Table 1-8. Paper Specifications, Optional 500-sheet Tray

Supported

Dimensions

Paper

Letter Letter-R

A4 A4-R

Executive 7.3 by 10.5 in

Legal 8.5 by 14 in

B5 (JIS) 7.2 by 10 in

A5 5.8 by 8.2 in

11 by 17 11 by 17 in

A3 11.7 by 16.5 in

B4 (JIS) 10.1 by 14.3 in

Custom

8.5 by 11 in (216 by 279 mm)

8.3 by 11.7 in (210 by 297 mm)

(191 by 267 mm)

(216 by 356 mm)

(182 by 257 mm)

(148 by 210 mm)

(279 by 432 mm)

(297 by 420 mm)

(257 by 364 mm)

5.8 by 8.2 to

11.7 by 17 in (148 by 210 to 297 by 432 mm)

Weight Capacity

16 to 28 lb

(60 to 105 g/m

)

50-100 transparencies

500 sheets of 20 lb

(75 g/m

) paper

1. The printer supports a wide range of media sizes. Check the printer software for supported sizes.

2. Capacity may vary depending on media weight and thickness, and environmental conditions.

3. To print rotated paper see the User’s Guide.

4. To print custom-size paper see the User’s Guide.

Paper Specifications

1-13

Table 1-9. Paper Specifications, Optional Duplex Printing Accessory (Duplexer)

Dimensions

Weight

Minimum 5.8 by 8.3 inches

(148 by 210 mm)

Maximum 11.7 by 17 inches

16 to 28 lb

(60 to 105 g/m

)

(297 by 432 mm)

1. The printer supports a wide range of media sizes. Check the printer software for supported sizes.

Supported Types of Paper

The printer supports the following types of paper:

●

plain

●

letterhead

●

prepunched

●

bond

●

color

●

rough

●

preprinted

●

transparency

●

labels

●

recycled

●

card stock

●

user-defined (5 types)

●

vellum

1-14 Printer Description

Guidelines for Using Paper

For best results, use con ventional 20 lb (75 g/m2) paper. Make sure the paper is of good quality and free of cuts, nicks, tears, spots , loose particles, dust, wrinkles, voids, and curled or bent edges.

Some paper causes print quality problems, jamming, or damage to the printer.

For more specific information, see “Image Defects” on page 7-50.

Table 1-10. Guidelines for Using Paper

Symptom Problem with Paper Solution

Poor print quality or toner adhesion. Problems with feeding.

Dropouts, jamming, curl. Stored improperly . Store paper flat in its moisture-

Increased gray background shading.

Excessive curl. Problems with feeding.

Jamming, damage to printer. Cutouts or perforations. Do not use paper with cutouts

Problems with feeding. Ragged edges. Use quality paper.

Too moist, too rough, too smooth, or embossed; faulty paper lot.

Too heavy. Use lighter paper.

Too moist, wrong grain direction or short-grain construction.

Try another kind of paper, between 100-250 Sheffield, 46% moisture content.

proof wrapping.

Open the rear output bin.

Open the rear output bin. Use long-grain paper. Set

PAPER REFORMING=ON FUSER MODE=LOW

Set

or perforations.

Paper Specifications

1-15

Note Do not use letterhead paper that is printed with low-temperature inks,

such as those used in some types of thermography. Do not use raised letterhead. The printer uses heat and pressure to fuse toner to the paper. Make

sure that any colored paper or preprinted forms use inks that are compatible with the printer’s temperature (392° F or 200° C for

0.1 second).

1-16 Printer Description

Paper Weight Equivalence Table

Use this table to determine approximate equivalent points in weight specifications other than U.S. bond w eight. For e xample, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover w eight (in the fourth column). The equivalent is 28 lb.

Shaded areas indicate a standard weight for that grade.

Table 1-11. Paper Weight Equivalence

U.S.

Post Card1 thick-

ness

(mm)

U.S.

Bond

Weight

(lb)

U.S.

Text/

Book

Weight

(lb)

U.S.

Cover

Weight

(lb)

U.S.

Bristol

Weight

(lb)

U.S.

Index

Weight

(lb)

U.S. Tag

Weight

(lb)

Europe

Metric

Weight

(g/m2)

Japan Metric

Weight

(g/m2)

1 16 41 22 27 33 37 60 60 2 17432429353964 3 4 215430364449

20 50 28 34 42 46 75 75

80 80 5 22563138465181 6 7 276837455561 8 9

24 60 33 41 50 55 90 90

100 100 28 70 39 49 58 65 105 105 32 80 44 55 67 74 120 120

10 34 86 47 58 71 79 128 11 12

.18 39 100 55 67 82 91 148 148

36 90 50 62 75 83 135 135

13 .19 42 107 58 72 87 97 157

128

157 14 15 .23 47 119 16 53 134 74 90

.20 43 110 60 74 90 100 163 163

65 80 97 108 176 176

110 122 199 199

1. U.S. Post Card measurements are approximate. Use for reference only.

Paper Specifications

1-17

Labels

CAUTION To avoid damaging the printer, use only labels recommended for use

in laser printers. If you have problems printing labels, use T ray 1 and open the rear output

bin. Never print on the same sheet of labels more than once.

Label Construction

When selecting labels, consider the quality of each component:

●

Adhesives: The adhesive material should be stable at 392° F (200° C), the printer’s maximum temperature.

●

Arrangement: Only use labels with no exposed backing between them. Labels can peel off of sheets that have spaces between the labels, causing serious jams.

●

Curl: Prior to printing, labels must lie flat with no more than 0.5 in (13 mm) of curl in any direction.

●

Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

Transparencies

Transparencies used in the printer must be able to withstand 392° F (200° C), the printer’s maximum temperature. For best results, close the rear output bin to print transparencies to the top output bin.

CAUTION T o a void damaging the printer , use only transparencies recommended

for use in laser printers. If you have problems printing transparencies, use Tray 1.

Vellum

Vellum is special lightweight paper similar to parchment. Print vellum from Tray 1 only, and open the rear output bin. Do not print on both sides of vellum.

Vellum used in the printer must be able to withstand 392° F (200° C), the printer’s maximum temperature.

1-18 Printer Description

Envelopes

Envelope Construction

Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers, but also within a box from the same manufacturer. Successful printing on envelopes depends upon the quality of the envelopes. When selecting envelopes, consider the following components:

●

Weight:

28 lb (105 g/m

●

Construction:

The weight of the envelope paper should not exceed

), or jamming may result.

Prior to printing, envelopes should lie flat with less than 0.25 in (6 mm) curl, and should not contain air. (Envelopes that trap air may cause problems.)

●

Condition:

Make sure envelopes are not wrinkled, nicked, or

otherwise damaged.

●

Sizes in Tray 1:

From 3 by 5 in (76 by 127 mm) to 12.28 by 18.5

in (312 by 470 mm).

Always print envelopes from Tray 1. To prevent envelopes from wrinkling or jamming, open the rear output bin.

Envelopes with Double-Side-Seams

Double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style may be more likely to wrinkle. Be sure the seam extends all the wa y to the corner of the envelope as illustrated below.

Figure 1-5

Acceptable

Unacceptable

Envelopes with Double-Side-Seams

Paper Specifications

1-19

Envelopes with Adhesive Strips or Flaps

Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer. The extra flaps and strips might cause wrinkling, creasing, or jams.

Envelope Margins

The following table gives typical address margins for a Commercial #10 or DL envelope.

Table 1-12. Envelope Margins

Type of Address Top Margin Left Margin

Return Address 0.6 in (15 mm) 0.6 in (15 mm)

Delivery Address 2 in (51 mm) 3.5 in (89 mm)

Note For the best print quality , position margins no closer than 0.6 in (15 mm)

from the edges of the envelope.

Envelope Storage

Proper storage of envelopes helps contribute to good print quality. Envelopes should be stored flat. If air is trapped in an envelope, creating an air bubble, the envelope may wrinkle during printing.

Card Stock and Heavy Paper

Many types of card stock can be printed from Tray 1, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer.

For optimum printer performance, do not use paper hea vier than 53 lb (199 g/m

too heavy might cause misfeeds , stacking problems , paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.

Note Printing on heavier paper may be possible if the tray is not filled to

capacity, and paper with a smoothness rating of 100-180 Sheffield is used.

1-20 Printer Description

) in Tray 1 or 28 lb (105 g/m2) in other trays. Paper that is

Card Stock Construction

●

Smoothness:

36-53 lb (135-199 g/m

smoothness rating of 100-180 Sheffield. 16-36 lb (60-135 g/m card stock should have a smoothness r ating of 100-250 Sheffield.

●

Construction:

Card stock should lie flat with less than 0.2 in (5 mm) of curl.

●

Condition:

Make sure card stock is not wrinkled, nicked, or

otherwise damaged.

●

Use only card stock within the following size ranges:

Sizes:

• minimum: 3 by 5 in (76 by 127 mm)

• maximum: 12.28 by 18.5 in (312 by 470 mm)

) card stock should have a

)

Note

Before loading card stock in Tray 1, make sure it is regular in shape and not damaged. Also, make sure the cards are not stuck together.

Card Stock Guidelines

If cards curl or jam, try printing from Tray 1 and opening the rear

●

output bin. Set margins at least 0.08 in (2 mm) away from the edges of the

●

paper.

Paper Specifications

1-21

+ 357 hidden pages