HP LaserJet 4550, LaserJet 4500 Service Manual

hp color LaserJet

4550/4500 series

service

manual

achieve

HP Color LaserJet 4550/4550N/4550DN/ 4550HDN Printer and HP Color LaserJet 4500/ 4500 N/4500 DN Printer

Service Manual _____________

Part number: C7085-90921 First Edition, October 2000

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information.

Trademark Credits

Adobe is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions.

Arial is a U.S. registered trademark of the Monotype Corporation.

CompuServe CompuServe, Inc.

NERGY STAR is a U.S. registered service

E mark of the United States Environmental Protection Agency.

Microsoft Microsoft Corporation.

PANTONE trademark for color.

PostScript is a trademark of Adobe Systems, Incorporated, which may be registered in certain jurisdictions.

TrueType is a U.S. trademark of Apple Computer, Inc.

UNIX is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

Windows, MS Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

is a U.S. trademark of

is a U.S. registered trademark of

Pantone, Inc.’s check-standard

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

Conventions

This is a combined Service Manual for both the HP Color LaserJet 4500 series printer and the HP Color LaserJet 4550 series printer. The HP Color LaserJet 4550 series printer shares most characteristics of the HP Color LaserJet 4500 series printer, except where stated.

This manual uses the following conventions:

OLoR is used to emphasize items that are important to the material under discussion.

Bold is used for emphasis, particularly in situations where italic type would be confusing. Italic type is used to indicate related documents or emphasis.

DISPLAY type indicates text as seen on the printer control panel display.

Commands you use on a computer keyboard or on the printer control panel are shown in

[Keycap]. Two examples are [Select], and [-[Value +].

COURIER type indicates text that you type on a computer keyboard exactly as shown.

Hint Hints are used to suggest an action that might simplify the process.

WWW World Wide Web ref erences give Internet addresses for additional information and information updates.

Note Notes contain important information set off from the text.

CAUTION Caution messages alert you to the possibility of damage to equipment or loss of data.

WARNING! Warning messages alert you to the possibility of personal injury.

iii

1 Printer description

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Printer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Printer assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Media requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Environmental Product Stewardship Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

2 Service approach

Service approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Parts and supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41

Warranty statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44

3 Installation and configuration

Unpack the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Connecting to a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64

Enhanced I/O (EIO) configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Printer drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

Network configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Configuration tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Setting network security on the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

4 Printer maintenance

Cleaning the printer and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Approximate replacement intervals for consumable items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

Locating consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Replacing consumable items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

DIMM configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

5 Theory of operation

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102

Basic operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Image formation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Toner density. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Mechanical system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Paper path. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

DC controller subsystem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Motors and fans. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Formatter system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Contents v

6 Removal and replacement

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Consumable assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Covers, drawers, and top and front assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Right side assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Left side assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Rear assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Internal assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

7 Troubleshooting

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Troubleshooting process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212

Printer error troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Paper path troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237

Image formation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243

HP ColorSmart II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246

Matching colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247

Four-color printing (CMYK). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248

Image defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253

Overhead transparency defects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263

Repetitive defects troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265

Interface troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Control panel troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Troubleshooting tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285

Service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293

Diagnostics mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300

Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

8 Parts and diagrams

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324

Ordering parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Illustrations and parts lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 329

Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Numerical parts list. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

List of Figures

Figure 1-1 HP Color LaserJet 4500 family printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Figure 1-2 HP Color LaserJet 4550 series printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Figure 1-3 Model and Serial number information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Figure 1-4 Sample label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Figure 1-5 Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Figure 1-6 Front view, HP Color LaserJet 4500 and HP Color LaserJet 4550

(shown with 500-sheet paper feeder and duplex unit) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Figure 1-7 Rear view, HP Color LaserJet 4500 (shown with 500-sheet paper feeder and duplex unit) . . . . .26

Figure 1-8 Rear view, HP Color LaserJet 4550 (shown with 500-sheet paper feeder and duplex unit) . . . . .27

Figure 3-1 Package contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Figure 3-2 Parallel cable with a “C” connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Figure 4-1 Imaging drum life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Figure 4-2 OPC life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Figure 4-3 Location of consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Figure 4-4 Removing the formatter board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Figure 4-5 Do not remove the DIMM in slot #4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Figure 4-6 Do not remove the DIMM in slot #3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Figure 4-7 EDO and SDRAM memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99

Figure 5-1 Basic system operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Figure 5-2 Image formation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Figure 5-3 Primary charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Figure 5-4 Laser exposure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Figure 5-5 Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Figure 5-6 Primary transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Figure 5-7 Secondary transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Figure 5-8 Separation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108

Figure 5-9 ITB residual toner cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Figure 5-10 Waste toner to waste toner reservoir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Figure 5-11 Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Figure 5-12 Toner density sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Figure 5-13 Photosensitive drum cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Figure 5-14 Waste toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Figure 5-15 Transfer unit function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Figure 5-16 Home position detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Figure 5-17 ITB unit life detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Figure 5-18 Secondary transfer roller unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

Figure 5-19 ITB unit contact/separation unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117

Figure 5-20 Toner carousel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Figure 5-21 Toner carousel operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Figure 5-22 Toner cartridge contact/separation function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Figure 5-23 Toner level detection/toner cartridge detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Figure 5-24 Laser/scanner operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Figure 5-25 Paper jam sensors (shown with the optional 500-sheet paper feeder and duplex

unit installed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Figure 5-26 Tray 2 (cassette) operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

Figure 5-27 Tray 1 manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Figure 5-28 Laser paper detected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Figure 5-29 Overhead transparency sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Figure 5-30 Pick-up and feed system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Figure 5-31 Fusing and delivery unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Figure 5-32 Reversing and duplex pick-up operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Figure 5-33 Reversing operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Contents vii

Figure 5-34 Side registration adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Figure 5-35 Duplex feed roller pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Figure 5-36 DC controller PCB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Figure 5-37 Motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Figure 6-1 Phillips and Posidriv screwdriver comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Figure 6-2 Top cover removal and replacement (rear view of printer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Figure 6-3 Left side cover removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Figure 6-4 Right side cover removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Figure 6-5 Rear door removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Figure 6-6 Right rear cover removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Figure 6-7 Drum drawer (top drawer) cover removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Figure 6-8 Drum drawer (top drawer) cover tabs and levers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Figure 6-9 ITB drawer (middle drawer) cover removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Figure 6-10 ITB drawer (middle drawer) removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Figure 6-11 Control panel removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153

Figure 6-12 Front right cover removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Figure 6-13 RFI shield removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Figure 6-14 Laser/scanner assembly removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Figure 6-15 DC controller removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Figure 6-16 Developing PCB removal and replacement (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Figure 6-17 Developing PCB removal and replacement (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Figure 6-18 Top cover switch assembly removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Figure 6-19 Top cover switch assembly removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Figure 6-20 Drum drawer (top drawer) switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Figure 6-21 Drum drawer (top drawer) assembly removal and replacement (1 of 3) . . . . . . . . . . . . . . . . . . 164

Figure 6-22 Drum drawer (top drawer) assembly removal and replacement (2 of 3) . . . . . . . . . . . . . . . . . . 165

Figure 6-23 Drum drawer assembly removal and replacement (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Figure 6-24 Densitometer removal and replacement (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

Figure 6-25 Densitometer removal and replacement (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Figure 6-26 Formatter removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168

Figure 6-27 Formatter pan assembly removal and replacement (1 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Figure 6-28 Formatter pan assembly removal and replacement (2 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Figure 6-29 Formatter pan assembly removal and replacement (3 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Figure 6-30 Formatter pan assembly removal and replacement (4 of 4) . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

Figure 6-31 Power supply removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Figure 6-32 High-voltage power supply removal and replacement (newer version

HP Color LaserJet 4500 and HP Color LaserJet 4550 printers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Figure 6-33 High-voltage power supply removal and replacement (older version

HP Color LaserJet 4500 printers) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Figure 6-34 Drum drive assembly removal and replacement (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Figure 6-35 Drum drive assembly removal and replacement (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Figure 6-36 Drum drive assembly removal and replacement (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

Figure 6-37 Large fan removal and replacement (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Figure 6-38 Large fan removal and replacement (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

Figure 6-39 Toner level sensor assembly removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179

Figure 6-40 Carousel drive assembly removal and replacement (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Figure 6-41 Carousel drive assembly removal and replacement (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Figure 6-42 Paper size switch removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Figure 6-43 Switch plate assembly removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182

Figure 6-44 Paper feed PCB removal and replacement (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Figure 6-45 Paper feed PCB removal and replacement (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Figure 6-46 Paper feed PCB removal and replacement (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184

Figure 6-47 Fuser motor removal and replacement (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185

Figure 6-48 Fuser motor removal and replacement (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186

Figure 6-49 Paper path motor removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

Figure 6-50 Paper pick solenoid removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188

Figure 6-51 ITB cleaning roller clutch removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Figure 6-52 ITB clutch assembly removal and replacement (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

Figure 6-53 ITB clutch assembly removal and replacement (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

viii

Figure 6-54 Transfer roller cam clutch removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Figure 6-55 Left side gears removal and replacement (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Figure 6-56 Left side gears removal and replacement (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Figure 6-57 Large right side fan removal and replacement (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .195

Figure 6-58 Large right side fan removal and replacement (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Figure 6-59 Left side fan removal and replacement (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .197

Figure 6-60 Left side fan removal and replacement (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Figure 6-61 Left side fan removal and replacement (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Figure 6-62 Rear paper path assembly removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .199

Figure 6-63 Cartridge carousel replacement - formatter pan assembly (1 of 6) . . . . . . . . . . . . . . . . . . . . . .200

Figure 6-64 Cartridge carousel replacement - continuous toner level sensor assembly (2 of 6) . . . . . . . . .201

Figure 6-65 Cartridge carousel replacement - carousel brake (3 of 6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .201

Figure 6-66 Cartridge carousel replacement - face-down delivery rod (4 of 6) . . . . . . . . . . . . . . . . . . . . . . .202

Figure 6-67 Cartridge carousel replacement - right-side carousel mounting plate (5 of 6) . . . . . . . . . . . . . .202

Figure 6-68 Cartridge carousel replacement - lift out the cartridge carousel (6 of 6) . . . . . . . . . . . . . . . . . .203

Figure 6-69 Paper transport assembly removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Figure 6-70 Paper pick rollers removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .205

Figure 6-71 Star wheel assembly removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Figure 6-72 Transfer roller removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207

Figure 6-73 Cam shaft removal and replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .208

Figure 7-1 Troubleshooting flowchart (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .214

Figure 7-2 Troubleshooting flowchart (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

Figure 7-3 Jam sensors (shown with the optional 500-sheet paper feeder and duplex unit installed) . . . . .237

Figure 7-4 Jam locations (shown with the optional 500-sheet paper feeder and duplex unit installed) . . . .238

Figure 7-5 Jam locations by error message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239

Figure 7-6 Image formation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243

Figure 7-7 Color balance calibration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251

Figure 7-8 Repetitive defect ruler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .266

Figure 7-9 Imaging drum exposed to light (proportions not to scale) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Figure 7-10 HP EIO configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Figure 7-11 4500 series menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

Figure 7-12 4550 series menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .272

Figure 7-13 4500 series (left) and 4550 series (right) printer configuration page . . . . . . . . . . . . . . . . . . . . .287

Figure 7-14 Supplies status page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290

Figure 7-15 Usage page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

Figure 7-16 Hard disk file directory page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .292

Figure 7-17 Service mode menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

Figure 7-18 HP Color LaserJet 4500 series Service menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

Figure 7-19 HP Color LaserJet 4550 series Service menu map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295

Figure 7-20 Registration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .298

Figure 7-21 Location of the engine test button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .306

Figure 7-22 Sensor locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .308

Figure 7-23 Printer solenoids and clutches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .309

Figure 7-24 Printer motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310

Figure 7-25 Miscellaneous sensors and clutches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310

Figure 7-26 Intermediate transfer belt sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311

Figure 7-27 Miscellaneous sensors (with tray 1 front cover removed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .312

Figure 7-28 PS6 and PS7 sensor location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .312

Figure 7-29 Miscellaneous switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

Figure 7-30 Miscellaneous switches and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

Figure 7-31 PS14 sensor location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .314

Figure 7-32 Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .314

Figure 7-33 Imaging drum connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .315

Figure 7-34 Rear door interlock switch defeat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .316

Figure 7-35 Right rear fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .316

Figure 7-36 Fuse (F1) and CB101 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317

Figure 7-37 Fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317

Figure 7-38 DC controller PCB connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318

Figure 7-39 Location of connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .319

Figure 7-40 Location of duplexer and 500-sheet paper feeder connectors . . . . . . . . . . . . . . . . . . . . . . . . . 320

Figure 7-41 500-sheet feeder wiring diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321

Figure 8-1 Assembly location diagram (1 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 330

Figure 8-2 Assembly location diagram (2 of 2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331

Figure 8-3 PCB locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332

Figure 8-4 External covers, panels, etc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334

Figure 8-5 Top cover assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

Figure 8-6 Internal components (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Figure 8-7 Internal components (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Figure 8-8 Internal components (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340

Figure 8-9 Developing carousel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342

Figure 8-10 Paper pick-up assembly (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344

Figure 8-11 Paper pick-up assembly (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Figure 8-12 Paper pick-up assembly (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Figure 8-13 Upper drawer assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Figure 8-14 MP tray paper pick-up assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Figure 8-15 250-sheet cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Figure 8-16 500-sheet paper feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Figure 8-17 Duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

List of Tables

Table 1-1 Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Table 1-2 Model names and numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Table 1-3 Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Table 1-4 Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Table 1-5 Consumable storage requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Table 1-6 Printer dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Table 1-7 Acoustic emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Table 1-8 Supported media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Table 1-9 Printing on transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Table 2-1 Related documentation and software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Table 3-1 Printer security levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74

Table 4-1 Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78

Table 4-2 Approximate replacement interval for consumable items . . . . . . . . . . . . . . . . . . .83

Table 5-1 Toner carousel assembly components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Table 5-2 Motors, solenoids, sensors, and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Table 5-3 Motors, solenoids, clutches, and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Table 5-4 Solenoids, sensors, switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

Table 5-5 Paper size detection switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Table 5-6 Fusing and delivery unit components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

Table 5-7 Motors, solenoids, and sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

Table 5-8 Motor and fan locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133

Table 6-1 Types of screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141

Table 6-2 Approximate replacement interval for consumable items . . . . . . . . . . . . . . . . . .142

Table 7-1 Pre-troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .213

Table 7-2 Alphabetical printer error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Table 7-3 Numerical printer error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .226

Table 7-4 HP Color LaserJet 4500 jam locations and associated error messages . . . . . . .239

Table 7-5 HP Color LaserJet 4550 jam locations and associated error messages . . . . . . .240

Table 7-6 Explanation of alternating message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240

Table 7-7 Image defect table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .253

Table 7-9 Defect spacing chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .267

Table 7-10 Communications check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .268

Table 7-11 HP Color LaserJet 4500 Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .273

Table 7-12 HP Color LaserJet 4550 Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . .273

Table 7-13 HP Color LaserJet 4500 Paper Handling Menu . . . . . . . . . . . . . . . . . . . . . . . . .274

Table 7-14 HP Color LaserJet 4550 Paper Handling Menu . . . . . . . . . . . . . . . . . . . . . . . . .275

Table 7-15 HP Color LaserJet 4500 Configuration settings . . . . . . . . . . . . . . . . . . . . . . . . .276

Table 7-16 HP Color LaserJet 4550 Configuration settings . . . . . . . . . . . . . . . . . . . . . . . . .277

Table 7-17 HP Color LaserJet 4500 Printing Menu settings . . . . . . . . . . . . . . . . . . . . . . . .278

Table 7-18 HP Color LaserJet 4550 Printing Menu settings . . . . . . . . . . . . . . . . . . . . . . . .279

Table 7-19 HP Color LaserJet 4500 I/O Menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

Table 7-20 HP Color LaserJet 4550 I/O Menu settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .280

Table 7-21 HP Color LaserJet 4500 Calibration Menu settings . . . . . . . . . . . . . . . . . . . . . .281

Table 7-22 HP Color LaserJet 4550 Calibration Menu settings . . . . . . . . . . . . . . . . . . . . . .281

Table 7-23 HP Color LaserJet 4500 Resets Menu settings . . . . . . . . . . . . . . . . . . . . . . . . .282

Table 7-24 HP Color LaserJet 4550 Resets Menu settings . . . . . . . . . . . . . . . . . . . . . . . . .282

Table 7-25 HP Color LaserJet 4550 Quick Copy Jobs menu . . . . . . . . . . . . . . . . . . . . . . . .283

Table 7-26 HP Color LaserJet 4550 Private/Stored Jobs menu . . . . . . . . . . . . . . . . . . . . .284

Table 7-27 Formatter diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300

Table 7-28 Engine diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302

Table 7-29 Paper path sensors and switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .303

Table 7-30 Paper size settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .304

Contents xi

Table 7-31 Sensor status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Table 7-32 Sensor function and locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

Table 7-33 Solenoid and clutch functions and locations . . . . . . . . . . . . . . . . . . . . . . . . . . . 309

Table 7-34 Printer motors and fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Table 7-35 Miscellaneous sensors and clutches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Table 7-36 Intermediate transfer belt sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311

Table 7-37 PS3 and PS4 description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Table 7-38 PS6 and PS7 description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Table 7-39 Switch description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Table 7-40 SW2, SW5, and PS13 description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Table 7-41 Density sensor location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

Table 7-42 Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

Table 7-43 Imaging drum connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Table 7-44 Fuse F1 and CB101 location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Table 7-45 110-volt fusing assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317

Table 8-1 Consumables, accessories, and supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325

Table 8-2 Types of screws . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328

Table 8-3 PCB assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 333

Table 8-4 Printer cover and door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 335

Table 8-5 Top cover components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336

Table 8-6 Internal components (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337

Table 8-7 Internal components (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339

Table 8-8 Internal components (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341

Table 8-9 Developing carousel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343

Table 8-10 Paper pick-up assembly (1 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345

Table 8-11 Paper pick-up assembly (2 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346

Table 8-12 Paper pick-up assembly (3 of 3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 348

Table 8-13 Upper drawer assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350

Table 8-14 MP tray paper pick-up assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351

Table 8-15 250-sheet cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Table 8-16 500-sheet paper feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Table 8-17 Duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

Table 8-18 Alphabetical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Table 8-19 Numerical parts list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

xii

1 Printer description

Chapter contents

Printer features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Model and serial numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Power and regulatory information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Space requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Electrical specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Consumable storage requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Printer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Printer assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Media requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Selecting print media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Media specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

Supported media weights and sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Non-supported media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Environmental Product Stewardship Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

HP Color LaserJet 4500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

HP Color LaserJet 4550 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Material Safety Data Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Toner safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

C7085-90921 Chapter 1 Printer description 13

Printer features

The HP LaserJet 4500 printer family pictured in Figure 1-1 has three models.



The HP LaserJet 4500 printer is the base model; it contains 32 MB of RAM.



The HP LaserJet 4500 N printer is the base model with an HP JetDirect 600N print server (network card) and 64 MB of RAM.



The HP LaserJet 4500 DN printer is the base model with an HP JetDirect 600N print server (network card), a 500-sheet paper feeder, a duplex unit, and 64 MB of RAM.

Figure 1-1 HP Color LaserJet 4500 family printers

1 HP Color LaserJet 4500 and 4500 N printers 2 HP Color LaserJet 4500 DN printer

The HP LaserJet 4550 printer family pictured in Figure 1-2 has four models.



The HP LaserJet 4550 printer is the base model; it includes 64 MB of RAM.



The HP LaserJet 4550N printer is the base model with an HP JetDirect 610N print server (network card) and 64 MB of RAM.



The HP LaserJet 4550N printer is the base model with an HP JetDirect 610N print server (network card), a 500-sheet paper feeder, a duplex unit, and 64 MB of RAM.



The HP LaserJet 4550N printer is the base model with a 6 GB hard drive, an HP JetDirect 610N print server (network card), a 500-sheet paper feeder, a duplex unit, and 64 MB of RAM.

14 Printer description C7085-90921

Figure 1-2 HP Color LaserJet 4550 series printers

1 HP Color LaserJet 4550 and 4550N printers 2 HP Color LaserJet 4550DN and 4550HDN printers

This printer series combines the quality and reliability of Hewlett-Packard printers with the features listed in Table 1-1.

WWW For more information about printer features, ref er to the Hewlett-Pac kard website at http://www.hp .com.

Table 1-1 Printer features Feature Description

Connectivity

Duplex



Bidirectional parallel port (requires a “C” connector)



Two enhanced input/output (EIO) slots



Optional HP JetDirect 600N print server (network card) (included with the HP Color LaserJet 4500 N and 4500 DN printers)



Optional HP JetDirect 610N print server (network card) (included with the HP Color LaserJet 4550N, 4550DN and 4550HDN printers)



HP Color LaserJet 4550 series: Infrared receiver port



HP Color LaserJet 4550 series: Embedded Web server



Optional duplex unit; mounts directly beneath the printer for two-sided printing (duplex unit is standard with the HP Color LaserJet 4500DN, 4550DN and 4550HDN)

Note Requires 40 MB of memory; 64 MB of memory

is recommended for optimal duplex printing. If the 500-sheet paper feeder (T ra y 3) is installed,

the duplex unit must be positioned between the printer and Tray 3.

Environmental

Fonts

C7085-90921 Chapter 1 Printer description 15



PowerSave setting



High content of recyclable components and materials



80 internal fonts

Table 1-1 Printer features (continued) Feature Description



CPU

Memory—standard HP Color LaserJet 4500 series:

The Color LaserJet 4500 series formatter PCB incorportates a 133 MHz RISC processor



The Color LaserJet 4550 series formatter PCB incorporates a 233 MHz RISC processor



32 MB RAM (Base)



64 MB RAM (HP Color LaserJet 4500 N/4500 DN)



Memory Enhancement T echnology (MEt), which automatically compresses data to use RAM more efficiently

HP Color LaserJet 4550 series:



64 MB RAM (Base)



128 MB RAM (HP Color LaserJet 4550DN and HDN)



Memory Enhancement T echnology (MEt), which automatically compresses data to use RAM more efficiently

Memory—optional



HP Color LaserJet 4500 series: Install 4, 8, 16, 32, or 64 MB DIMMs into the three DIMM slots to a possible total 208 MB. Synchronous SDRAM modules do not need to be configured in pairs (in corresponding left and right slots). If you install more than 208 MB of RAM, it will not be used by the printer.



HP Color LaserJet 4550 series: Install 64 or 128 MB DIMMS into the two DIMM slots to a possible total of 192 MB. If you install more than 192 MB of RAM, it will not be used by the printer.



HP Color LaserJet 4550 series: 5 GB hard disk drive (Included wit the HP Color LaserJet 4550HDN printer).

CAUTION: The HP Color LaserJet 4500 series uses 100-pin, non-parity, SDRAM DIMMs. The HP Color LaserJet 4550 series uses 168-pin, non-parity, synchronous DRAM DIMMs. Extended Data Output (EDO) DIMMs are not supported.

16 Printer description C7085-90921

Table 1-1 Printer features (continued) Feature Description

Paper handling—input tray capacity

The capacities will vary depending on the media being used (for example, transparencies, labels, heavy media, and envelopes). Quantities based on 75 g/m

(20 lb) media for both the HP Color

LaserJet 4500 and 4550 printers:



Tray 1: 150-sheet multipurpose tray



Tray 2: 250-sheet standard cassette



Tray 3: Optional 500-sheet paper feeder (included with the HP Color LaserJet 4500DN, 4550DN and HDN models)

Paper handling—output (face-down, correct-order output)



Top output bin holds up to 250 sheets of standard paper.



Rear output bin holds up to 100 sheets of standard paper. (The output of the rear output bin is in reverse order, facing up.)

Printer-language support HP Color LaserJet 4500 series:



HP PCL5c



PostScript™ Emulation



Automatic language switching

HP Color LaserJet 4550 series:



HP PCL 5c



HP PCL 6



PostScript™ 3 Emulation



Automatic language switching

Paper sizes supported

Print speed— monochrome printing

Print speed— color printing



A4/Letter



Legal



Executive



JIS B5



Custom (B5 ISO)



16 pages per minute (ppm)



8 ppm for transparencies, heavy paper, and glossy paper



4 ppm



2 ppm for transparencies, heavy paper, and glossy paper

Standard interfaces The printer comes equipped with two EIO slots.

Note If the printer is not configured with a network

interface card, connect the printer using a bidirectional parallel cable (IEEE-1284 compliant) with a “C” connector.

C7085-90921 Chapter 1 Printer description 17

Identification

Model and serial numbers

The model number and serial numbers are listed on identification labels located on the rear of the printer. The model number is alphanumeric, such as C4084A for the HP Color LaserJet 4500. The serial number contains information about the country of origin, the printer version, production code, and the production number of the printer (see Figure 1-3). For information on determining the version of printer you are servicing, see page 140.

country of origin

Figure 1-3 Model and Serial number information

printer version

production code

production numbe

Table 1-2 Model names and numbers

Model Name Model Number

HP Color LaserJet 4500 C4084A HP Color LaserJet 4500 N C4089A HP Color LaserJet 4500 DN C4094A HP Color LaserJet 4550 C7085A HP Color LaserJet 4550N C7086A HP Color LaserJet 4550DN C7087A HP Color LaserJet 4550HDN C7088A

Note T wo v ersions of the HP Color LaserJet 4500 series printers are available. Bef ore servicing the printer

or ordering parts, you will need to identify which printer version you are servicing. For more information, see page 140. The HP Color LaserJet 4550 series printer, unless otherwise specified, is equivalent to the later version of the HP Color LaserJet 4500 series printer.

18 Printer description C7085-90921

Power and regulatory information

The identification labels on the rear of the printer also contain power rating and regulatory information as shown in Figure 1-4.

CAUTION Converting the voltage on the printer can damage the printer. Do not use any voltage other than the

operating voltage. An y attempt to convert operating voltages will void the product warranty (f or example, attempting to change a 110V printer to a 220V printer).

Figure 1-4 Sample label

C7085-90921 Chapter 1 Printer description 19

Site requirements

The printer must be kept in a proper location to maintain the performance lev el that has been set at the factory. In particular, be sure that the environment adheres to the specifications listed in this chapter.

Below are recommendations for the printer location and placement. Make sure the printer has the following:



a well-ventilated, dust-free area



a hard, level surface (not more than a 2° angle):

• for the HP Color LaserJet 4500 and 4500N, the surface must support 51 kg (112 lb)

• for the HP Color LaserJet 4500DN, the surface must support 77 kg (169 lb)

• for the HP Color LaserJet 4550 and 4550N, the surface must support 51 kg (112 lb)

• for the HP Color LaserJet 4550DN and 4550HDN, the surface must support 77 kg (169 lb)



a level surface that supports all four corners of the 500-sheet paper feeder



a constant temperature and humidity (Do not install near water sources, humidifiers, air conditioners, refrigerators, or other major appliances)

Make sure to keep the printer:



away from direct sunlight, dust, open flames, or ammonia fumes.



away from the direct flow of exhaust from air ventilation systems.



away from walls or other objects. There must be enough space around the printer for proper access and ventilation. See Figure 1-5 on page 21.

20 Printer description C7085-90921

Space requirements

The printer must have the following amounts of space above and around it.

Figure 1-5 Space requirements

1 Top view 2 Side view

C7085-90921 Chapter 1 Printer description 21

Electrical specifications

Table 1-3 lists the electrical specifications required to run the printer safely.

Table 1-3 Electrical specifications

Item 110-volt models 220-volt models

Power requirements 100-127 V (+/- 10%)

50/60 Hz (+/- 2 Hz)

Power consumption (typical)

During printing During standby During PowerSave Off

Minimum recommended circuit capacity for typical product

When the printer is in standby (off) mode, it continues to consume a minimal amount of energy.

470 W (average) 80 W (average) 4500: 32 W 4550: 0 W

4500: 16.0 A at 120 V 4550: 10.2 A at 120 V

220-240 V (+/- 10%) 50/60 Hz (+/- 2 Hz)

480 W (average) 90 W (average) 4500: 32W 4550: 0 W

4500: 7.1 A at 220 V 4550: 5.1 A at 220 V

Note This information is preliminary and might not be current. Please see http://www.hp.com/support/

lj4550 for current information.

Environmental specifications

Keep the printer within the environmental conditions shown in Table 1-4 for optimum performance.

Table 1-4 Environmental specifications

Item Operating

Temperature

Recommended Allowed

Humidity

Recommended Allowed

Altitude

Allowed 0 to 3100 m

20° to 26° C (68° to 79° F) 15° to 30° C (59° to 86° F)

20% to 50% RH 10% to 80% RH

(0 to 10,000 ft)

22 Printer description C7085-90921

Consumable storage requirements

The life of consumables is greatly affected by their storage environment. Use Table 1-5 to determine the shelf life of stored consumables.

Table 1-5 Consumable storage requirements

Item Storage time Storage condition

Temperature Normal (maximum of

Maximum temperature change rate

Humidity Normal (maximum of

Atmospheric pressure 460 to 760 mm Hg (18.1 to 29.9 in Hg) Average storage time 1 year

Printer specifications

Table 1-6 describes the dimensions of the printer.

Table 1-6 Printer dimensions

HP Color LaserJet 4500, 4500N

0° to 35° C (32° to 95°

2.5 years) Severe (maximum of

18 days)

40° to 15° C (104° to 59° F) within 3 minutes

-20° to 25° C (-4° to 77° F) within 3 minutes

2.5 years) Severe (maximum of

18 days)

HP Color LaserJet 4500 DN

F) High 35° to 40° C (95°

to 104° F) Low 0° to -20° C (32° to -4° F)

35% to 85% RH

High 85% to 95% RH Low 10% to 35% RH

HP Color LaserJet 4550, 4500N

HP Color LaserJet 4550DN, 4550HDN

Height 395 mm (15.6 inches) 578 mm (22.8 inches) 395 mm (15.6 inches) 578 mm (22.8 inches) Width 500 mm (19.7 inches) 500 mm (19.7 inches) 500 mm (19.7 inches) 500 mm (19.7 inches) Depth 559 mm (22 inches) 709 mm (27.9 inches) 559 mm (22 inches) 709 mm (27.9 inches) Weight 57 kg (125 lb) 75 kg (165 lb) 57 kg (125 lb) 75 kg (165 lb)

Table 1-7 lists the acoustic emissions of the printer when it is printing and when it is in standby mode.

Table 1-7 Acoustic emissions

HP Color LaserJet 4500 Series HP Color LaserJet 4550 Series

Operating position

Printing Standby

Bystander 1m

Printing Standby

Sound power

Printing Standby

Per ISO 9296, DIN 45635, T.19

58 dB(A)

49 dB(A)

Per ISO 7779, DIN 45635, T.19

52 dB(A)

45 dB(A)

Per ISO 9296

= 6.6 bels(A)

WAd

= 5.8 bels(A)

WAd

Per ISO 9296, DIN 45635, T.19

56 dB(A)

48 dB(A)

Per ISO 7779, DIN 45635, T.19

52 dB(A)

44 dB(A)

Per ISO 9296

= 6.7 bels(A)

WAd

= 5.3 bels(A)

WAd

C7085-90921 Chapter 1 Printer description 23

Note This product emits a sound intensity level, L

in close proximity to users. Maximum duty cycle is 35,000 pages per month.

, at 6.4 bel during printing. Do not place the printer

WAd

24 Printer description C7085-90921

Printer assemblies

Figures 1-6 and 1-7 show the location of each major assembly in the printer. These assemblies are described in Chapter 3.

Figure 1-6 Front view, HP Color LaserJet 4500 and HP Color LaserJet 4550

(shown with 500-sheet paper feeder and duplex unit)

1 Top output bin 2 Printer control panel 3 Power switch (standby button)

4 Duplex unit drawer (optional on 4500, 4500N, 4550 and 4550N models) 5 Tray 3 (500-sheet tray; optional on 4500, 4500N, 4550 and 4550N models) 6 Tray 2 (250-sheets standard tray) 7 Intermediate Transfer Belt (ITB) drawer (transfer belt access) 8 Tray 1 (150-sheet multipurpose tray) 9 Drum drawer (imaging drum access) 10 Top cover release (toner access) button 11 Toner cartridge access cover

C7085-90921 Chapter 1 Printer description 25

Figure 1-7 Rear view, HP Color LaserJet 4500 (shown with 500-sheet paper feeder and duplex unit)

1 Rear door (fuser access) 2 Rear output bin door 3 Cover for duplex unit 4 Power receptacle for duplex unit 5 Duplex unit power cord to the printer 6 Printer power receptacle 7 EIO slots 8 Parallel connector (“C” connector) 9 Memory access

26 Printer description C7085-90921

Figure 1-8 Rear view, HP Color LaserJet 4550

1 Rear door (fuser access) 2 Rear output bin door 3 Cover for duplex unit 4 Power receptacle for duplex unit 5 Duplex unit power cord to the printer

(shown with 500-sheet paper feeder and duplex unit)

6 Printer power receptacle 7 EIO slots 8 Parallel connector (“C” connector) 9 Memory access

C7085-90921 Chapter 1 Printer description 27

Media requirements

Selecting print media

You can use many types of paper and other print media with this printer. This section provides guidelines and specifications for selecting and using different print media.

Before purchasing any media or specialized forms in quantity, verify that your paper supplier obtains and understands the print media requirements specified in the HP LaserJet Family Print Media Guide. The guide is available through HP Direct. See the online user guide for ordering information.

It is possible that media could meet all of the guidelines in this chapter and still not print satisfactorily. This may be a result of abnormal characteristics of the printing environment or to other variables over which Hewlett-Packard has no control (for example, extremes in temperature and humidity).

Hewlett-Packard recommends testing any media before buying it in large quantities.

CAUTION Using media that does not conform to the specifications listed here and in the HP LaserJet Family

Print Media Guide can cause problems that require service. This service is not covered by the

Hewlett-Packard warranty or service agreements.

Media specifications

For optimum results, use con v entional 75 g/m2 (20 lb) xerographic paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, or bent edges. Avoid fanning the print media before loading it into the paper trays.

28 Printer description C7085-90921

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