HP LaserJet 4200, 4300 Software Technical Reference Manual
software
technical
reference
hp LaserJet 4200/4300
hp LaserJet 4200 and 4300 series printers
software technical reference
(c) Copyright Hewlett-Packard
Company, 2002
All Rights Reserved. Reproduction,
adaptation, or translation without
prior written permission is
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Edition 1, 11/2002
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Table of Contents
List of tables
List of figures
1 Purpose and scope
Introduction.............................................................................................................................................15
HP LaserJet 4200 and HP LaserJet 4300 series printers.......................................................................16
2 Software description
Introduction.............................................................................................................................................21
Supported operating systems.................................................................................................................21
Technology background information.......................................................................................................21
HP LaserJet user documentation.........................................................................................................22
Adobe(R) Acrobat Reader(R)............................................................................................................22
HP LaserJet guides...........................................................................................................................22
HP LaserJet 4200 and 4300 series printing-system installation notes...............................................22
HP LaserJet 4200 and 4300 printing-system release notes..............................................................23
Bidirectional communication.................................................................................................................23
Bidirectional interface and connectivity..............................................................................................24
Driver Autoconfiguration....................................................................................................................25
HP Web Access.................................................................................................................................26
Information tab................................................................................................................................26
Device status...................................................................................................................................27
Configuration information ...............................................................................................................28
Links to off-printer solutions............................................................................................................28
Settings tab..................................................................................................................................28
Remote printer configuration........................................................................................................29
Networking tab..............................................................................................................................30
Configuration..............................................................................................................................30
Security......................................................................................................................................30
Diagnostics................................................................................................................................31
Network settings........................................................................................................................31
Configurable e-mail alerts.............................................................................................................32
Printer Status and Alerts.................................................................................................................33
E-mail command and response.......................................................................................................37
Euro character.................................................................................................................................38
Printing-system components.............................................................................................................39
Printing system and installer...........................................................................................................39
Software Technical Reference 3
HP LaserJet 4200 and 4300 software CD-ROMs for Windows systems...................................39
Installer features........................................................................................................................40
Installable components................................................................................................................41
Printer drivers............................................................................................................................41
PCL 5e, PCL 6, and PS drivers .............................................................................................41
Windows 95, 98, Me, NT 4.0, 2000, and XP driver versions...................................................41
Macintosh and Macintosh-compatible system-driver versions...................................................41
Additional driver availability.......................................................................................................42
Macintosh components.............................................................................................................42
Additional productivity tools.......................................................................................................42
HP Web Registration..............................................................................................................42
Optional software....................................................................................................................42
HP Web JetAdmin................................................................................................................42
3 Driver features
Introduction..........................................................................................................................................45
PCL 5e/PCL 6 driver features for Windows 95, Windows 98, Windows Me, and Windows NT 4.0.....45
Help system .....................................................................................................................................45
What's this? Help............................................................................................................................45
Context-sensitive Help....................................................................................................................45
Constraint messages......................................................................................................................45
Bubble Help......................................................................................................................................46
Finishing tab features........................................................................................................................48
Document preview image...............................................................................................................48
Quick Sets......................................................................................................................................49
Defaults........................................................................................................................................49
User's Manual..............................................................................................................................50
Custom Quick Sets (Untitled).......................................................................................................51
Document Options..........................................................................................................................51
Print on Both Sides option...........................................................................................................51
Flip Pages Up..............................................................................................................................51
Booklet Printing............................................................................................................................51
Activating booklet printing.........................................................................................................52
Selecting a booklet cover..........................................................................................................53
Pages per Sheet..........................................................................................................................54
Print Quality....................................................................................................................................55
Default.........................................................................................................................................55
Output Settings group box...........................................................................................................55
Resolution.................................................................................................................................56
Scale Patterns (WYSIWYG)......................................................................................................56
Print all Text as Black................................................................................................................56
Font Settings group box...............................................................................................................56
EconoMode..................................................................................................................................56
Effects tab features ..........................................................................................................................57
Print Document On setting.............................................................................................................57
Scale to Fit option...........................................................................................................................58
% of Normal Size option.................................................................................................................58
Watermarks.......................................................................................................................................58
Current watermarks........................................................................................................................59
Watermark message......................................................................................................................60
4 Software Technical Reference
Message angle...............................................................................................................................60
Font attributes................................................................................................................................60
Name...........................................................................................................................................60
Color............................................................................................................................................60
Shading........................................................................................................................................60
Size..............................................................................................................................................61
Default settings............................................................................................................................61
Paper tab features ..............................................................................................................................61
Printer image.....................................................................................................................................61
All Pages...........................................................................................................................................62
Other Pages......................................................................................................................................63
Back Cover.......................................................................................................................................63
Size is...............................................................................................................................................64
Custom..............................................................................................................................................65
Name drop-down menu.....................................................................................................................65
Dynamic command button................................................................................................................66
Width and height controls..................................................................................................................67
Custom width and height control limits..............................................................................................67
Paper and envelope icons..............................................................................................................67
Measurement Units button................................................................................................................67
Close button .....................................................................................................................................68
Source Is...........................................................................................................................................68
Type Is..............................................................................................................................................68
Printer image.....................................................................................................................................69
Destination tab features ......................................................................................................................69
Destination Features.........................................................................................................................70
Hardware configuration and availability of Job Storage options........................................................70
Configuring the printer driver for a printer hard disk..........................................................................70
Job Storage modes...........................................................................................................................71
Off...................................................................................................................................................71
Quick Copy.....................................................................................................................................71
Proof and Hold...............................................................................................................................71
Using a PIN for Private Job and Stored Job...................................................................................71
Private Job.....................................................................................................................................71
Stored Job......................................................................................................................................72
Document identifiers used in Job Storage........................................................................................72
User Name.....................................................................................................................................72
Job Name.......................................................................................................................................72
Using Job Storage options when printing..........................................................................................73
Releasing stored jobs at the printer..................................................................................................73
Deleting a print job............................................................................................................................73
Output bin options.............................................................................................................................73
Options..............................................................................................................................................74
Printer image.....................................................................................................................................74
Basics tab features .............................................................................................................................75
Copies...............................................................................................................................................75
Orientation .......................................................................................................................................76
About.................................................................................................................................................76
Driver extensions..............................................................................................................................76
Configure tab features ........................................................................................................................77
Printer Model group box....................................................................................................................77
Software Technical Reference 5
Paper-handling options.....................................................................................................................78
Duplexing unit...................................................................................................................................78
Mopier enabled.................................................................................................................................79
Envelope feeder................................................................................................................................79
Optional paper destinations..............................................................................................................79
Optional paper sources.....................................................................................................................79
Other options....................................................................................................................................79
Storage.............................................................................................................................................80
Printer Memory..................................................................................................................................80
Allow scaling from large paper..........................................................................................................80
Include types in application source list..............................................................................................80
Fonts.................................................................................................................................................81
Ignore Application Collation..............................................................................................................82
Automatic configuration.....................................................................................................................82
Printer image.....................................................................................................................................82
NT Forms tab features ........................................................................................................................83
Configuring the trays.........................................................................................................................83
PS driver features for Windows 95, 98, Me, and NT 4.0......................................................................84
PS Level 3 Emulation support for the HP LaserJet 4200 and 4300 series printers...........................84
Page Setup tab features.................................................................................................................84
Advanced tab features ..................................................................................................................85
Job Storage tab features................................................................................................................86
Off...................................................................................................................................................87
Proof and Hold...............................................................................................................................87
Private Job and Stored Job............................................................................................................87
PIN ..............................................................................................................................................88
Private Job...................................................................................................................................88
Stored Job...................................................................................................................................88
Device Settings tab features ............................................................................................................89
PCL 5e and PCL 6 driver features for Windows 2000 and Windows XP.............................................89
Help system .....................................................................................................................................89
What's this? Help............................................................................................................................89
Context-sensitive Help....................................................................................................................90
Constraint messages......................................................................................................................90
Layout tab.........................................................................................................................................90
Orientation......................................................................................................................................91
Print on Both Sides.........................................................................................................................91
Page Order.....................................................................................................................................92
Advanced features.........................................................................................................................92
Paper Size......................................................................................................................................92
Copy Count and Collated...............................................................................................................92
REt.................................................................................................................................................93
Send TrueType as Bitmaps............................................................................................................93
Graphics Mode for PCL 5e.............................................................................................................93
Paper/Quality tab features..............................................................................................................94
Paper Options..............................................................................................................................94
First Page and Other Pages........................................................................................................94
Back Cover..................................................................................................................................95
Source is:.....................................................................................................................................95
Type is:........................................................................................................................................95
Print Quality.................................................................................................................................96
6 Software Technical Reference
EconoMode..................................................................................................................................96
Finishing tab features...................................................................................................................97
Pages per Sheet..........................................................................................................................98
Print Page Borders.......................................................................................................................99
Page Order..................................................................................................................................99
Booklet Layout.............................................................................................................................99
Rotate by 180 degrees...............................................................................................................100
Stapling Options.........................................................................................................................100
Stapling a document..................................................................................................................100
Effects tab features ................................................................................................................100
Print Document On setting....................................................................................................101
Scale to Fit option.................................................................................................................101
% of Normal Size option.......................................................................................................101
Watermarks.............................................................................................................................102
Current Watermarks..............................................................................................................103
Watermark Message.............................................................................................................104
Message Angle.....................................................................................................................104
Font Attributes......................................................................................................................104
Name..................................................................................................................................104
Color...................................................................................................................................104
Shading..............................................................................................................................104
Size....................................................................................................................................105
Default settings..................................................................................................................105
Destination tab features........................................................................................................105
Destination features...........................................................................................................105
About tab............................................................................................................................110
Device settings...................................................................................................................111
Input Paper Handling Options............................................................................................111
Accessory Output Bin.........................................................................................................111
Duplex Unit (for 2-Sided Printing).......................................................................................112
Printer Hard Disk................................................................................................................112
Mopier Enabled..................................................................................................................112
Mopier mode and collation.................................................................................................112
Job Storage........................................................................................................................112
Printer Memory...................................................................................................................112
Form to Tray Assignment...................................................................................................113
HP LaserJet 4200/4300 software CD-ROM............................................................................113
In-box file layout....................................................................................................................113
HP LaserJet software CD-ROM, Windows partition...........................................................113
HP LaserJet software CD-ROM, Macintosh Partition.........................................................113
Availability and fulfillment......................................................................................................114
In-box CD-ROMs................................................................................................................114
Web deployment................................................................................................................115
Software component availability.........................................................................................116
Software component localization........................................................................................117
Driver support tables for the HP LaserJet 4200 and 4300 series printers...............................119
Job stream output.................................................................................................................119
Stream output modes...........................................................................................................119
Connectivity..........................................................................................................................119
Bidirectional communication.................................................................................................119
Driver Management and Configuration utility........................................................................120
Software Technical Reference 7
UI features............................................................................................................................120
Help features........................................................................................................................120
Constraint support................................................................................................................121
Document layout ..................................................................................................................121
Job storage...........................................................................................................................122
Custom preference storage/recall.........................................................................................122
Print controls.........................................................................................................................122
Watermarks..........................................................................................................................124
Paper sizes...........................................................................................................................124
Paper types...........................................................................................................................125
Paper sources.......................................................................................................................125
Alternate source/paper type..................................................................................................126
Printing destination...............................................................................................................126
Installable options.................................................................................................................126
Localization...........................................................................................................................126
PostScript specific................................................................................................................127
4 Installing Windows printing system components
Introduction........................................................................................................................................129
Supported operating systems
System requirements.......................................................................................................................129
Font support......................................................................................................................................130
Basic fonts......................................................................................................................................130
Default fonts....................................................................................................................................130
Installation instructions......................................................................................................................133
General installation for Windows 95, 98, Me, NT 4.0, 2000, and XP..............................................133
Installing from the printing-system CD-ROM................................................................................134
Installing from a network or from downloaded files.......................................................................134
Detailed Windows installation.........................................................................................................134
Typical Installation dialog box sequence......................................................................................134
Custom installation.......................................................................................................................151
Product registration (HP WebReg) ..............................................................................................153
Customization Utility for Windows................................................................................................159
Silent installer.............................................................................................................................160
Customized silent installer.........................................................................................................160
Driver Management and Configuration Utility (Internal).............................................................160
Command-line silent install........................................................................................................160
Method 1: Command line........................................................................................................161
Method 2: SETUP.LST............................................................................................................161
Driver-only installation..................................................................................................................161
Point and Print installation for Windows 95, 98, Me, NT 4.0, 2000, and XP.................................162
Setting a default printer...................................................................................................................163
Windows 3.1x..................................................................................................................................163
Printer support..............................................................................................................................163
............................................................................................................129
5 Installation for Macintosh, IBM OS/2, and Linux operating systems
Introduction........................................................................................................................................165
System Requirements.......................................................................................................................165
Macintosh........................................................................................................................................165
8 Software Technical Reference
IBM OS/2........................................................................................................................................165
Linux...............................................................................................................................................165
Macintosh..........................................................................................................................................166
Macintosh component descriptions.................................................................................................166
HP LaserJet PPDs........................................................................................................................166
PDEs (Mac OS X).........................................................................................................................166
HP LaserJet Utility........................................................................................................................166
Installation notes..........................................................................................................................166
ColorSync profiles........................................................................................................................166
Online Help...................................................................................................................................166
Screen fonts (Mac OS classic).....................................................................................................167
Font support...............................................................................................................................167
Installing the Macintosh printing system..........................................................................................170
To install the HP LaserJet printer software for Macintosh OS.........................................................170
To set up a USB direct printer connection with Mac OS 8.6 - 9.1.................................................170
To set up an AppleTalk networked printer with Mac OS 8.6 - 9.1.................................................171
To set up a printer with Mac OS X................................................................................................171
Uninstalling the Macintosh printing system.....................................................................................171
In-box disk layout..........................................................................................................................171
Folders and files added through installation of the HP LaserJet software (Macintosh OS) ............171
Macintosh (Macintosh OS Classic) installation................................................................................172
Main Install dialog box sequence.................................................................................................172
Printer setup using AppleTalk Chooser .......................................................................................176
HP LaserJet Screen Fonts Installer dialog box sequence............................................................177
Macintosh (Macintosh OS X) installation.........................................................................................179
Main Install dialog box sequence.................................................................................................179
IBM OS/2 Warp 3.0 and later.............................................................................................................182
OS/2 installation instructions...........................................................................................................182
Installing a printer in OS/2 when printer object is missing ...........................................................182
Installing a printer in OS/2 with pre-existing printer object on desktop.........................................183
Font support....................................................................................................................................183
Changing a printer driver in the printer object.................................................................................185
Changing the printer properties.......................................................................................................185
Changing the job properties ...........................................................................................................185
6 Engineering Detail
Introduction........................................................................................................................................187
Media attributes.................................................................................................................................187
Paper sources and destinations......................................................................................................187
Paper tray configurations................................................................................................................187
Paper-source commands................................................................................................................188
Media types and sizes.....................................................................................................................188
PCL 5e and PCL 6 custom paper sizes .........................................................................................191
Paper Type commands................................................................................................................191
Index
Software Technical Reference 9
List of tables
Table 1: Features of the HP LaserJet 4200 and the HP LaserJet 4300 series printers ......................16
Table 2: Bidirectional communication support in various operating systems ......................................23
Table 3: Driver UI controls that are set by bidirectional communication..............................................24
Table 4: Default alerts selection state for connection type .................................................................36
Table 5: Bubble help messages..........................................................................................................46
Table 6: Quick Set default values for the HP LaserJet 4200 and 4300 series printers .......................49
Table 7: Page orientation....................................................................................................................51
Table 8: EconoMode Settings.............................................................................................................56
Table 9: Name drop-down menu text strings ......................................................................................66
Table 10: Custom width and height limits for the HP LaserJet 4200 and 4300 series printers ...........67
Table 11: Close dialog box text strings ...............................................................................................68
Table 12: Printer behavior with Ignore Application Collation settings .................................................82
Table 13: EconoMode Settings...........................................................................................................96
Table 14: Driver Mopier mode and collation settings ........................................................................112
Table 15: CD-ROM versions..............................................................................................................114
Table 16: Software component availability for HP LaserJet 4200 and 4300 series printers .............116
Table 17: Software component localization for the HP LaserJet 4200 and 4300 series printers ......117
Table 18: Driver support for job stream output feature .....................................................................119
Table 19: Driver support for stream output modes feature ...............................................................119
Table 20: Driver support for connectivity features ............................................................................119
Table 21: Driver support for bidirectional communication features ...................................................119
Table 22: Driver support for DMC utility feature ................................................................................120
Table 23: Driver support for UI features ...........................................................................................120
Table 24: Driver support for Help features ........................................................................................120
Table 25: Driver support for constraints ............................................................................................121
Table 26: Driver support for document layout features .....................................................................121
Table 27: Driver support for job storage features .............................................................................122
Table 28: Driver support for custom preference storage/recall features ...........................................122
Table 29: Driver support for print controls .........................................................................................122
Table 30: Driver support for watermarks feature ..............................................................................124
Table 31: Driver support for paper sizes ...........................................................................................124
Table 32: Driver support for paper types ..........................................................................................125
Table 33: Driver support for paper sources ......................................................................................125
Table 34: Driver support for alternate source/paper type feature .....................................................126
Table 35: Driver support for printing destination feature ...................................................................126
Table 36: Driver support for installable options .................................................................................126
Table 37: Driver support for localization feature ...............................................................................126
Table 38: Driver support for PostScript-specific features ..................................................................127
Table 39: Default fonts......................................................................................................................130
Table 40: Additional PS 3 fonts.........................................................................................................131
10 Software Technical Reference
Table 41: Choose Setup Language dialog box text strings ..............................................................135
Table 42: Setup dialog box text strings .............................................................................................135
Table 43: Welcome dialog box text strings .......................................................................................136
Table 44: HP Software License Agreement dialog box text strings ..................................................137
Table 45: Web Update dialog box text strings ..................................................................................138
Table 46: Type of Connection dialog box text strings .......................................................................139
Table 47: Select Port dialog box text strings ....................................................................................140
Table 48: Network Setup dialog box text strings ..............................................................................141
Table 49: Network Printer Configuration dialog box text strings .......................................................142
Table 50: Identify Printer dialog box text strings ...............................................................................144
Table 51: Specify Network Path dialog box text strings ....................................................................145
Table 52: Set Network Communication Mode dialog box text strings ...............................................145
Table 53: Printer Model dialog box text string ..................................................................................146
Table 54: Installation Type dialog box text strings ............................................................................147
Table 55: Printer Name dialog box text strings .................................................................................148
Table 56: Printer Sharing dialog box text strings ..............................................................................149
Table 57: Finish dialog box text strings ............................................................................................150
Table 58: Exit Setup dialog box text strings ......................................................................................151
Table 59: Custom Installation dialog box text strings ........................................................................152
Table 60: Hewlett-Packard's Electronic Registration text strings ......................................................153
Table 61: Welcome to Hewlett-Packard's Registration dialog box text strings .................................154
Table 62: Hewlett-Packard's Electronic Registration dialog box text strings (1 of 3) ........................155
Table 63: Hewlett-Packard's Electronic Registration dialog box text strings (2 of 3) ........................157
Table 64: Hewlett-Packard's Electronic Registration dialog box text strings (3 of 3) ........................158
Table 65: Exiting registration text strings ..........................................................................................159
Table 66: Windows servers with Windows clients .............................................................................162
Table 67: HP LaserJet for Macintosh installer splash screen dialog box text strings .......................172
Table 68: HP LaserJet Installer dialog text strings (easy install) .......................................................173
Table 69: HP LaserJet Installer dialog text strings (custom install) ...................................................174
Table 70: Installing dialog text strings ...............................................................................................175
Table 71: Installation successful dialog text strings ..........................................................................175
Table 72: Important! dialog box text strings ......................................................................................176
Table 73: How do I select my printer? dialog text strings .................................................................177
Table 74: HP LaserJet Screen Fonts splash screen dialog text strings ............................................177
Table 75: HP LaserJet Screen Fonts installer dialog text strings (1 of 2) .........................................178
Table 76: HP LaserJet Screen Fonts installer dialog text strings (2 of 2) .........................................178
Table 77: Installation was successful dialog text strings ...................................................................179
Table 78: HP LaserJet for Macintosh installer splash screen dialog box text strings .......................179
Table 79: HP LaserJet Installer dialog text strings (easy install) .......................................................180
Table 80: HP LaserJet Installer dialog text strings (custom install) ...................................................181
Table 81: Installing dialog text strings ...............................................................................................182
Table 82: Installation successful dialog text strings ..........................................................................182
Table 83: HP LaserJet 4200 and 4300 series printers paper sources and destinations ...................187
Table 84: Paper tray configurations for the HP LaserJet 4200 and 4300 series printers ..................188
Table 85: Paper-source commands...................................................................................................188
Table 86: Supported features and attributes by driver ......................................................................189
Table 87: Supported input media types.............................................................................................190
Table 88: HP LaserJet 4200 and 4300 Stacker and Stapler/Stacker ...............................................190
Table 89: PCL 5e and PCL 6 custom paper sizes.............................................................................191
Table 90: Paper-type commands.......................................................................................................191
Software Technical Reference 11
List of figures
Figure 1: Device Status page..............................................................................................................27
Figure 2: Configuration page...............................................................................................................28
Figure 3: Configure Device..................................................................................................................29
Figure 4: Networking tab......................................................................................................................30
Figure 5: Configurable Alerts page......................................................................................................32
Figure 6: Printer Status and Alerts icons.............................................................................................34
Figure 7: Printer Status and Alerts window..........................................................................................34
Figure 8: Refresh rate option...............................................................................................................35
Figure 9: Printer Status and Alert options............................................................................................37
Figure 10: Installation software CD-ROM main screen .......................................................................39
Figure 11: A property page with Bubble Help icons.............................................................................46
Figure 12: The default appearance of the Finishing tab......................................................................48
Figure 13: Activating booklet printing...................................................................................................52
Figure 14: Selecting booklet printing type............................................................................................53
Figure 15: Selecting booklet printing type............................................................................................54
Figure 16: Print Quality Details............................................................................................................55
Figure 17: Effects tab .........................................................................................................................57
Figure 18: Preview images - Legal on Letter; Scale to Fit off (left) and on (right) ...............................58
Figure 19: Watermark details...............................................................................................................59
Figure 20: Paper tab ...........................................................................................................................62
Figure 21: Other Pages mini-tab .........................................................................................................63
Figure 22: Back Cover mini-tab ..........................................................................................................64
Figure 23: Custom Paper Size dialog box...........................................................................................65
Figure 24: Destination tab ..................................................................................................................70
Figure 25: Basics tab ..........................................................................................................................75
Figure 26: About This Driver dialog box .............................................................................................76
Figure 27: Configure tab .....................................................................................................................77
Figure 28: Configure Font DIMMs dialog box .....................................................................................81
Figure 29: Driver NT Forms tab ..........................................................................................................83
Figure 30: Page Setup tab ..................................................................................................................85
Figure 31: Advanced tab ....................................................................................................................86
Figure 32: Job Storage tab .................................................................................................................87
Figure 33: Device Settings tab ............................................................................................................89
Figure 34: A typical constraint message with an OK button ...............................................................90
Figure 35: The default appearance of the Layout tab .........................................................................91
Figure 36: The default appearance of the Advanced subtab ..............................................................92
Figure 37: The default appearance of the Paper/Quality tab ..............................................................94
Figure 38: The default appearance of the Finishing tab .....................................................................97
Figure 39: Finishing tab, with duplexing unit and paper-handling accessory ......................................98
Figure 40: Page Order previews..........................................................................................................99
12 Software Technical Reference
Figure 41: Effects tab .......................................................................................................................100
Figure 42: Preview images - Legal on Letter; Scale to Fit off (left) and on (right) .............................101
Figure 43: Watermark Details ...........................................................................................................103
Figure 44: Destination tab features ...................................................................................................105
Figure 45: Job Storage Settings window ..........................................................................................106
Figure 46: About tab .........................................................................................................................110
Figure 47: Device Settings tab ..........................................................................................................111
Figure 48: Choose Setup Language dialog box................................................................................134
Figure 49: Setup dialog box...............................................................................................................135
Figure 50: Welcome dialog box.........................................................................................................136
Figure 51: HP Software License Agreement dialog box....................................................................137
Figure 52: Web Update dialog box....................................................................................................138
Figure 53: Type of Connection dialog box.........................................................................................139
Figure 54: Select Port dialog box.......................................................................................................140
Figure 55: Network Setup dialog box.................................................................................................141
Figure 56: Network Printer Configuration dialog box.........................................................................142
Figure 57: Identify Printer dialog box (1 of 2).....................................................................................143
Figure 58: Identify Printer dialog box (2 of 2).....................................................................................143
Figure 59: Specify Network Path dialog box......................................................................................144
Figure 60: Set Network Communication Mode dialog box.................................................................145
Figure 61: Printer Model dialog box dialog box.................................................................................146
Figure 62: Installation Type dialog box..............................................................................................147
Figure 63: Printer Name dialog box...................................................................................................148
Figure 64: Printer Sharing dialog box................................................................................................149
Figure 65: Finish dialog box...............................................................................................................150
Figure 66: Exit Setup dialog box........................................................................................................150
Figure 67: Components dialog box, Custom Installation...................................................................152
Figure 68: Hewlett-Packard's Electronic Registration dialog box ......................................................153
Figure 69: Welcome to Hewlett-Packard's Registration dialog box ...................................................154
Figure 70: Hewlett-Packard's Electronic Registration dialog box (1 of 3) .........................................155
Figure 71: Hewlett-Packard's Electronic Registration dialog box (2 of 3) .........................................157
Figure 72: Hewlett-Packard's Electronic Registration dialog box (3 of 3) .........................................158
Figure 73: Exiting registration! dialog box..........................................................................................159
Figure 74: HP LaserJet for Macintosh installer splash screen dialog box .........................................172
Figure 75: HP LaserJet Installer dialog box (easy install) .................................................................173
Figure 76: HP LaserJet Installer dialog box (custom install) .............................................................174
Figure 77: Installing dialog box .........................................................................................................175
Figure 78: Installation was successful dialog box .............................................................................175
Figure 79: Important! dialog box .......................................................................................................176
Figure 80: How do I select my printer? dialog box ............................................................................176
Figure 81: HP LaserJet Screen Fonts splash screen dialog box ......................................................177
Figure 82: HP LaserJet Screen Fonts installer dialog box ................................................................178
Figure 83: Installation was successful dialog box .............................................................................178
Figure 84: HP LaserJet for Macintosh installer splash screen dialog box .........................................179
Figure 85: HP LaserJet Installer dialog box (easy install) .................................................................180
Figure 86: HP LaserJet Installer dialog box (custom install) .............................................................181
Figure 87: Installing dialog box .........................................................................................................182
Figure 88: Installation was successful dialog box .............................................................................182
Software Technical Reference 13
14 Software Technical Reference
Purpose and scope
1
Introduction
This Software Technical Reference (STR) provides information and troubleshooting tips for the printing system software
for the HP LaserJet 4200 and HP LaserJet 4300 series printers.
This document is prepared in an electronic format to serve as a quick-reference tool for Customer Care Center (CCC)
agents, support engineers, system administrators, management information systems (MIS) personnel, and HP LaserJet
printer end-users, as appropriate.
The following information is included in this technical reference:
descriptions of drivers and platforms with system modifications
•
procedures for installing and uninstalling software components
•
descriptions of problems that can arise while using the printer, and known solutions to those problems
•
descriptions of known software issues and workarounds
•
The following table contains descriptions of the printer models described in this STR. The printing system software for
each printer model accommodates the differences between models.
Note
Bundle configurations might vary among geographic regions.
Software Technical Reference Purpose and scope 15
HP LaserJet 4200 and HP LaserJet 4300 series printers
Table 1: Features of the HP LaserJet 4200 and the HP LaserJet 4300 series printers
Models
Base
model
n model
Memory Speed Connectivity Paper handling Resolution and
print cartridge
48 megabytes
•
(MB) Random
Access
Memory
(RAM),
expandable to
416 MB (4200
series)
64 MB RAM,
•
expandable to
416 MB (4300
series)
64 MB RAM,
•
expandable to
416 MB (4200
series)
80 MB RAM,
•
expandable to
416 MB (4300
series)
35 pages
•
per
minute
(ppm)
letter-size
media; 34
ppm A4size
media
(4200
series)
45 ppm
•
letter-size
media; 44
ppm A4size
media
(4300
series)
35 ppm
•
letter-size
media; 34
ppm A4size
media
(4200
series)
45 ppm
•
letter-size
media; 44
ppm A4size
media
(4300
series)
Parallel
•
connection
Parallel
•
connection
HP Jetdirect
•
10/100Base-TX
print server card
for network
connection
one 100-sheet
•
multipurpose
tray (tray 1);
maximum paper
size, legal (216
mm by 356 mm,
8.5 by 14
inches)
one 500-sheet
•
tray (tray 2);
maximum paper
size, legal (216
mm by 356 mm,
8.5 by 14
inches)
optional high-
•
capacity input
(HCI) 1,500sheet tray
one 100-sheet
•
multipurpose
tray (tray 1);
maximum paper
size, legal (216
mm by 356 mm,
8.5 by 14
inches)
one 500-sheet
•
tray (tray 2);
maximum paper
size, legal (216
mm by 356 mm,
8.5 by 14
inches)
optional high-
•
capacity input
(HCI) 1,500sheet tray
1200 dots per
•
inch (dpi)
ProRes/600
dpi dual-beam
scanner
12,000-page
•
print cartridge
(4200 series)
18,000-page
•
print cartridge
(4300 series)
1200 dpi
•
ProRes/600
dpi dual-beam
scanner
12,000-page
•
print cartridge
(4200 series)
18,000-page
•
print cartridge
(4300 series)
16 Purpose and scope Software Technical Reference
Models
tn model
dtn model
Memory Speed Connectivity Paper handling Resolution and
print cartridge
64 MB RAM,
•
expandable to
416 MB (4200
series)
80 MB RAM,
•
expandable to
416 MB (4300
series)
64 MB RAM,
•
expandable to
416 MB (4200
series)
80 MB RAM,
•
expandable to
416 MB (4300
series)
35 ppm
•
letter-size
media; 34
ppm A4size
media
(4200
series)
45 ppm
•
letter-size
media; 44
ppm A4size
media
(4300
series)
35 ppm
•
letter-size
media; 34
ppm A4size
media
(4200
series)
45 ppm
•
letter-size
media; 44
ppm A4size
media
(4300
series)
Parallel
•
connection
HP Jetdirect
•
10/100Base-TX
print server card
for network
connection
Parallel
•
connection
HP Jetdirect
•
10/100Base-TX
print server card
for network
connection
one 100-sheet
•
multipurpose
tray (tray 1);
maximum paper
size, legal (216
mm by 356 mm,
8.5 by 14
inches)
two 500-sheet
•
trays (trays 2
and 3);
maximum paper
size , legal (216
mm by 356 mm,
8.5 by 14
inches)
optional high-
•
capacity input
(HCI) 1,500sheet tray*
one 100-sheet
•
multipurpose
tray (tray 1);
maximum paper
size, legal (216
mm by 356 mm,
8.5 by 14
inches)
two 500-sheet
•
trays (trays 2
and 3);
maximum paper
size, legal (216
mm by 356 mm,
8.5 by 14
inches)
duplexing unit
•
for automatic
two-sided
printing
optional HCI
•
1,500-sheet
tray*
1200 dpi
•
ProRes/600
dpi dual-beam
scanner
12,000-page
•
print cartridge
(4200 series)
18,000-page
•
print cartridge
(4300 series)
1200 dpi
•
ProRes/600
dpi dual-beam
scanner
12,000-page
•
print cartridge
(4200 series)
18,000-page
•
print cartridge
(4300 series)
Software Technical Reference Purpose and scope 17
Models
dtns
model
dtnsl
model
Memory Speed Connectivity Paper handling Resolution and
print cartridge
64 MB RAM,
•
expandable to
416 MB (4200
series)
80 MB RAM,
•
expandable to
416 MB (4300
series)
64 MB RAM,
•
expandable to
416 MB (4200
series)
80 MB RAM,
•
expandable to
416 MB (4300
series)
35 ppm
•
letter-size
media; 34
ppm A4size
media
(4200
series)
45 ppm
•
letter-size
media; 44
ppm A4size
media
(4300
series)
35 ppm
•
letter-size
media; 34
ppm A4size
media
(4200
series)
45 ppm
•
letter-size
media; 44
ppm A4size
media
(4300
series)
Parallel
•
connection
HP Jetdirect
•
10/100Base-TX
print server card
for network
connection
Parallel
•
connection
HP Jetdirect
•
10/100Base-TX
print server card
for network
connection
one 100-sheet
•
multipurpose
tray (tray 1);
maximum paper
size , legal (216
mm by 356 mm,
8.5 by 14
inches)
two 500-sheet
•
trays (trays 2
and 3);
maximum paper
size, legal (216
mm by 356 mm,
8.5 by 14
inches)
duplexing unit
•
for automatic
two-sided
printing
500-sheet
•
stacker output
accessory
optional HCI
•
1,500-sheet
tray*
one 100-sheet
•
multipurpose
tray (tray 1);
maximum paper
size, legal (216
mm by 356 mm,
8.5 by 14
inches)
two 500-sheet
•
trays (trays 2
and 3);
maximum paper
size, legal (216
mm by 356 mm,
8.5 by 14
inches)
duplexing unit
•
for automatic
two-sided
printing
500-sheet
•
stapler/stacker
output
accessory
optional HCI
•
1,500-sheet
tray*
1200 dpi
•
ProRes/600
dpi dual-beam
scanner
12,000-page
•
print cartridge
(4200 series)
18,000-page
•
print cartridge
(4300 series)
1200 dpi
•
ProRes/600
dpi dual-beam
scanner
12,000-page
•
print cartridge
(4200 series)
18,000-page
•
print cartridge
(4300 series)
18 Purpose and scope Software Technical Reference
*Trays 3 and 4 automatically renumber themselves when they are stacked. If tray 3 is a 1,500-sheet tray, no tray 4 can
be attached. The 1,500-sheet tray is a high-capacity tray, but it does not use HP Jet-link.
Software Technical Reference Purpose and scope 19
20 Purpose and scope Software Technical Reference
Software description
2
Introduction
The HP LaserJet 4200 and 4300 series printers come with software and installers for Microsoft (R) Windows (R) and
Apple Computer, Inc., Macintosh systems. UNIX (R) and OS/2 systems are supported, and software is available on the
Web. For specific information about a system's installer, drivers, and components, locate the section that corresponds to
that system.
Supported operating systems
The following operating systems (OSs) support the HP LaserJet 4200 and 4300 printing-system software, including
standard printer command language (PCL) drivers and PostScript (R) (PS) emulation drivers. Windows OSs support a
full-featured configuration of the HP LaserJet 4200 and 4300 series printers; other OSs support varying levels of
functionality.
Windows 95.
•
Windows 98.
•
Windows Millennium Edition (Me).
•
Windows NT (R) 4.0 (Service packs 3 through 6).
•
Windows 2000 (Service packs 1 and 2).
•
Windows XP Professional and Windows XP Home Edition (Windows XP)
•
IBM OS/2 2.0 or later (available on the IBM Web site at http://www.ibm.com).
•
Mac OS 8.6 to 9.x and Mac OS X Classic.
•
Windows Terminal Server, Windows Cluster Server, and Citrix Terminal server technology accommodates as many as
128 devices or terminals to share the resources dynamically on a terminal server. A terminal server eliminates the need
for modems, network interface cards, programs, or complete operating systems on the terminals. Terminals can include
personal computers, so-called dumb terminals, printers, and other devices. Terminal clients connect to the terminal
server through Transmission Control Protocol/Internet Protocol (TCP/IP). Citrix Metaframe supports connection through
TCP/IP, NETBIOS Extended User Interface (NetBEUI), Internetwork Packet Exchange/Sequenced Packet Exchange
(IPX/SPX), and asynchronous modem connections. In turn, the terminal server connects to a local area network (LAN)
through a network interface card. For information about supported printers and driver versions (including a list of
supported printers, recommendations for installing printer drivers, a description of terminal server configurations,
differences between terminal server versions, and differences between remote client operating systems), go to http://
www.hp.com/cposupport/printers/support_doc/bpl10248.html
Technology background information
This section contains information about the following topics:
Software Technical Reference Software description 21
HP LaserJet user documentation
•
Bidirectional communication
•
Driver Autoconfiguration
•
HP Web Access
•
Printer Status and Alerts
•
Euro character
•
HP LaserJet user documentation
Adobe(R) Acrobat Reader(R)
The HP LaserJet software compact disk read-only memory (CD-ROM) includes Adobe Acrobat Reader version 5.0
(version 4.05c for Russian) for viewing online documentation. When you click any of the documentation links on the
HP LaserJet 4200 and 4300 software CD-ROMs, the installer scans the system for an installed Portable Document
Format (PDF) reader. If the installer cannot find a reader, the installer presents the option to install the Adobe Acrobat
Reader.
Note
HP LaserJet guides
On the CD-ROM that came with the printers, the HP LaserJet 4200 and 4300 User Guide is supplied in Adobe Acrobat
Reader PDF files for viewing on your computer.
Adobe Acrobat Reader 4.0 or later is required to view the documents on the HP LaserJet 4200 and
4300 software CD-ROMs.
You can either view the guides from the HP LaserJet 4200 and 4300 software CD-ROMs or install them on your
system. To install the online user guides, select the User Guide check box during a Custom Installation. The guide is
installed in the Manuals folder on the target system. You can also choose to install the guides later, or to read the
guide on the printing system software CD-ROM by navigating to <language>/Manuals.
In accordance with the Americans with Disabilities Act (ADA), Hewlett-Packard provides readable, onscreen versions
of the HP LaserJet 4200 and 4300 User Guide at the following HP Web sites:
http://www.hp.com/support/lj4200
http://www.hp.com/support/lj4300
Hyperlinked, screen-readable versions of the HP LaserJet 4200 and 4300 User Guide is available on the printer
software CD-ROM. To view the user guide, navigate to the English folder, and then to the Manuals folder. There,
open HP4200EN.CHM or HP4300EN.CHM.
HP LaserJet 4200 and 4300 series printing-system installation notes
The HP LaserJet 4200 and 4300 Series Printing System Installation Notes are available on the HP LaserJet software
CD-ROM. The installation notes (filename READ4200.RTF for the HP LaserJet 4200 printer, and READ4300.rtf for the
HP LaserJet 4300 printer) contain important information about printer features, instructions for installing the printingsystem software, and technical assistance.
To view this text file from the HP LaserJet 4200 and 4300 software CD-ROMs, click View Documentation, and then
click Readme.
You can also gain access to the file by inserting the CD-ROM, navigating to <LANGUAGE>, and then clicking the
filename, (READ4200.RTF for the HP LaserJet 4200 printer and READ4300.RTF for the HP LaserJet 4300 printer).
When you have the file open in Notepad, you can click File, and then click Save As to save a copy of the file to
another location.
22 Software description Software Technical Reference
HP LaserJet 4200 and 4300 printing-system release notes
The Hewlett-Packard LaserJet 4200 and 4300 Printing System Release notes, late-breaking information, and other
technical assistance, are available at the following Web sites:
http://www.hp.com/support/lj4200
http://www.hp.com/support/lj4300
Bidirectional communication
Bidirectional communication is the printer's ability to respond to data inquiries from the computer and report back
information, such as what type of print media is available or what accessories are connected to the printer. If a printer
does not have this capability (that is, if it has no bidirectional mode), it can only accept commands from the host and
cannot report information back.
Driver Autoconfiguration and Printer Status and Alerts use bidirectional communications software. The Typical
Installation installs Driver Autoconfiguration in supported environments that contain the bidirectional communication
software. Use Custom Installation when you do not want these features.
Bidirectional communication depends on the operating system on which your network runs and on the type of
connection you have between your computer and your printer.
The following table provides information about the operating systems and network environments that support
bidirectional communication.
Table 2: Bidirectional communication support in various operating systems
Connection type Windows95Windows98WindowsMeWindows
Direct
connect
Network
port
Novell4 NetWare
Microsoft
Share
1
Jetdirect TCP/IP X X X X X X X
IPX/
SPX
Standard TCP/IP
(HP)
TCP/IP
(MS2)
IPX/
SPX
(HP)
LPR X X X X
AppleTalk X
Bindery
4.x
NetWare
5.x
Windows
95, 98, or
Me host
Windows
NT 4.0,
2000, or
XP4 host
queue
NDS
queue
Bindery
queue
NDS
queue
TCP/IP X X X X X X X
IPX/
SPX
TCP/IP X X X X X X X
IPX/
SPX
LPR X X X X X X
X X X X X X
X X X X X X
X X X X X X
X X X X X X
3
X X X X X X
X X X X X X
X X X X X X
X X X X X X
X X X X X X
NT 4.0
Windows
2000
X X X
Windows
XP (32-
bit only)
Macintosh
Software Technical Reference Software description 23
1
Not supported.
2
Bidirectional functionality is supported only with the client software from Novell. It is not supported with Microsoft
Client Service for NetWare.
3
Novell Directory Services.
4
Printer Status and Alerts is not installed when the share computer is running Terminal Server.
Bidirectional interface and connectivity
The following table lists the driver user interface (UI) controls bidirectional communication sets when the user clicks
Update Now or when Enterprise Auto-configure is initiated. To the right are the corresponding PML counterparts.
The Corresponding Object ID column shows the values that the driver .INF file inserts into the registry, as transformed
from the firmware OID number, such as: 2.8.2.1.10.1 A set of Object ID to printer management language (PML)
mappings appear in the registry. A component called NRA queries the Object IDs in the registry from the printer, and
sets the corresponding PML value to what the printer returns. The driver then parses these PML values to determine
the printer’s configuration. For example, when NRA asks the printer for the Object ID that corresponds to
hrMemorySize, the printer returns a value such as 6553610, and this value is stored in the hrMemorySize registry key.
The driver then reads this value, and sets the printer memory configuration to 64 MB.
Note
The printer model name is not tied to a UI control, but the driver uses the printer model name to verify
that it is communicating with the correct printer model.
Note
Note
The default UI settings are based on the printer base bundle.
The strings that are returned from firmware for the various paper source and destination options are
not included in this table.
Table 3: Driver UI controls that are set by bidirectional communication
UI control UI
default
setting
Printer
model
name
Driver work
space
Duplexing
unit check
box
Total
memory
control
Mopier
enabled
check box
Hard disk
check box
Option
paper
destinations
drop-down
list
N/A MODEL_NAME " " 01,03,06,01,04,01,0B,02,03,09,04,02,01,01,03,02,00
7.74 MB HOST-APPLICATION-
clear prtMediaPathType2 6400
64 MB HrMemorySize 6400
selected MOPY_MODE 6400
clear hrDiskStorageMedia2 . . .
None PHD1-MODEL . . .
PML object for control PML
default
value
6400
AVAILABLE-MEMORY
hrDiskStorageMedia4
PHD6-MODEL
(10)
(10)
(10)
(10)
6400
(10)
" " 01,03,06,01,04,01,0b,02,03,09,04,02,01,04,01,07,03,01,04,00…
Corresponding object ID
01,03,06,01,04,01,0B,02,03,09,04,02,01,01,02,3B,00
01,03,06,01,02,01,2b,0d,04,01,09,01,02
01,03,06,01,02,01,19,02,02,00
01,03,06,01,04,01,0b,02,03,09,04,02,01,02,04,01,01,00
01,03,06,01,02,01,19,03,06,01,02,02
….01,03,06,01,02,01,19,03,06,01,02,04
01,03,06,01,04,01,0b,02,03,09,04,02,01,04,01,07,03,02,04,00
24 Software description Software Technical Reference
UI control UI
default
setting
Optional
paper
sources
drop-down
list
Type is: No
None PHD1-MODEL . . .
userdefined
types
PML object for control PML
PHD6-MODEL
Media15Name . . .
Media19-Name
Driver Autoconfiguration
The HP LaserJet PCL 6 and PCL 5e drivers for Windows feature bidirectional communication technology which, in
supported environments, provides automatic discovery and driver configuration for printer accessories at the time of
installation or later, if needed. Some accessories that are supported by Driver Autoconfiguration are the duplexing unit,
optional paper trays, dual inline memory modules (DIMMs), and the hard drive.
If the environment supports bidirectional communication, the installer presents Driver Autoconfiguration as an
installable component by default for a Typical Installation, and as an optional installable component for a Custom
Installation. The Driver Autoconfiguration component installs the bidirectional communication software. If the
installation environment does not support bidirectional communication, the Driver Autoconfiguration option does not
appear during installation. However, installed drivers will be configured automatically in accordance with the HP printer
bundle that is selected during installation of the printing-system software.
Driver Autoconfiguration works in four ways:
In environments that support bidirectional communication, the computer communicates with the printer,
•
determines the physical configuration, and then configures the driver accordingly.
If the configuration of the HP LaserJet 4200 and 4300 series printers change after installation, the driver can be
•
automatically updated with the new configuration in environments that support bidirectional communication. For
example, if the base printer model is installed and an optional duplexing unit is added later, you can automatically
configure the duplexing unit in the driver by clicking the Update Now button on the driver's Configuration tab.
Corresponding object ID
default
value
" " 01,03,06,01,04,01,0b,02,03,09,04,02,01,04,01,07,03,01,04,00…
01,03,06,01,04,01,0b,02,03,09,04,02,01,04,01,07,03,02,04,00
" " 01,03,06,01,04,01,0b,02,03,09,04,02,01,04,01,08,03,0F,01,00 ...
01,03,06,01,04,01,0b,02,03,09,04,02,01,04,01,08,03,13,01,00
The Update Now button activates the HP Network Registry Agent (HPNRA) and triggers the driver to recheck the
registry for new information. The HPNRA automatically updates the registry and changes the configuration information
that appears on the Configuration tab in the Printer folder.
Note
In environments that do not support bidirectional communication, the driver automatically configures options
•
based on the HP LaserJet 4200 or 4300 series printer bundle that is selected during the installation of the printingsystem software. Configuration is based solely on the definition of the printer bundle.
Enterprise AutoConfiguration (EAC) is a version of bidirectional communication that provides autoconfiguration
•
functionality for an Add Printer Wizard installation (when you do not use autoselect). An Add Printer Wizard
installation that includes EAC is identical to other Add Printer installations, except that when installation is
complete, the driver for the supported printer is configured with the same settings as the physical configuration of
the device. Configuration occurs without user interaction.
If bidirectional communication software has been installed previously, EAC will not be activated, and the Add Printer
Wizard uses the pre-existing bidirectional communication to configure the printer. If bidirectional communication
software has not been installed, EAC configures the driver to match the device configuration, which it detects
automatically. EAC is active only as needed to use the autoconfiguration utility, and is then shut off. The files required
to install EAC remain on your system.
Software Technical Reference Software description 25
The bidirectional communication software necessary for the two methods of Driver Autoconfiguration
described above is included in a Typical Installation when installing a network printer in supported
environments. The feature is also a selectable option for a Custom Installation.
HP Web Access
The HP Web Access feature, also known as the embedded Web server (EWS), contains the following components:
embedded virtual machine for Java (TM) applications
•
Web pages
•
storage space
•
HP Web Access is a standard feature for the HP LaserJet 4200 and HP LaserJet 4300 series printers.
HP Web Access provides a simple, easy-to-use solution for one-to-one printer management. In offices with a limited
number of printers, remote management of printing devices can be accomplished without installing any management
software, such as HP Web JetAdmin. The only requirement is that the management console have a supported Web
browser.
In environments with a larger number of printers, where one-to-one management is impractical, HP Web Access and
HP Web JetAdmin work together to provide scalable remote printer management. HP Web JetAdmin is used for
consolidated management tasks, where operations are performed on a selected set of printers instead of on individual
printers. For such environments, HP has provided hooks between HP Web Access and HP Web JetAdmin so that Web
Access features can be configured on multiple printers in one operation. For example, the security password for HP
Web Access can be set on a population of printers simultaneously.
For additional information and a copy of the HP Embedded Web Server for HP LaserJet Printers guide, go to one of
the following Web sites:
http://www.hp.com/support/lj4200
http://www.hp.com/support/lj4300
To view information about the printer by using HP Web Access, open a supported Web browser and type in the printer
TCP/IP address or host name. To find the TCP/IP address, look for "IP Address" on the enhanced input/output (EIO)
Jetdirect page, in the "TCP/IP" section under "Protocol Information". To find the host name of the printer, look for "Host
Name" in the "TCP/IP" section. To print a copy of the EIO Jetdirect page from the printer control-panel display, see the
instructions for printing a configuration page in the "Determining the current level of firmware" section. You also can
view information about an installed HP Jetdirect print server by clicking the Networking tab in the HP Web Access
window.
Information tab
HP Web Access offers the following additional features. To view the information, click the items on the menu that is on
the left side of the HP Web Access Information tab:
Device Status. This page provides current status information about your printer.
•
Configuration Page. This page provides information about the configuration for your printer.
•
Supplies Status. This page provides information about the print cartridge and the total pages printed, and the
•
serial number of the printer.
Event Log.This page provides information about reported printer errors.
•
Usage Page. This page provides information about printer usage.
•
Device Information. This page shows device information, such as the printer TCP/IP address and serial number.
•
Control Panel. This page shows the layout of the control panel.
•
26 Software description Software Technical Reference
Device status
If a printer problem exists, status information (such as whether the printer is online or the toner is low) is available
through your Web browser on a computer that is linked directly to the printer. You can view this information without
physically going to the printer to identify the status. The following illustration shows how this information is presented
on the printer's Web page.
Figure 1: Device Status page
Software Technical Reference Software description 27
Configuration information
The HP LaserJet printer configuration page is available remotely through HP Web Access. The HP Web Access
configuration page provides configuration information about the printer in the same way as the configuration page
printed from the printer. The following illustration shows an example of a configuration page viewed remotely through
HP Web Access.
Figure 2: Configuration page
Links to off-printer solutions
Links within the home page of HP Web Access provide an easy way to locate information or complete tasks.
hp Instant Support. This link connects you to a set of dynamic Web resources that help you solve specific
•
problems and determine additional services that might be available for your device. Specific status and
configuration information about the printer is retained and directed to the "Solve a Problem" Web site. This site
offers targeted support content and messages to help resolve problems as quickly as possible.
Order Supplies. Click this link to connect to an ordering page where you can order genuine HP supplies, such as
•
print cartridges and paper.
Product Support. This link connects you with an HP product support page from which you can search for
•
information, contact the HP customer care home page, or find additional resources for your printer.
Settings tab
The options on the left of the Settings tab are as follows:
Configure Device
•
28 Software description Software Technical Reference
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