HP (Hewlett-Packard) Desk-Jet Printer User Manual

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Congratulations on the purchase of your HP DeskJet printer!

ere’s what comes in the box. If anything’s

You’ll need to buy

a printer cable that

supports bidirectional

communication

(IEEE-1284-compliant),

such as HP C2950A.

missing, talk to your HP dealer or call

Customer Support (see “Customer Support” in Chapter 4

of the user’s guide for the telephone number).

Printer

Booklet about your printer

Power adapter

Power cord

Black print cartridge

Color print cartridge

Printer software (CD and/or disks)

Microsoft Windows or Windows NT 4.0 is required to use this printer. Please refer to the minimum system requirements listed in Chapter 5 of the user’s guide.

If your computer does not have a CD-ROM drive and disks were not included with your printer, see page 45 of the user’s guide for information on getting printer software.

STEP

Now would be a good

time to take a second and make note of the

serial number on the

bottom of your printer.

Write the serial number

in the blank provided

inside the front cover of

your user’s guide. This

way you can easily

access the serial number

when you need it.

Unpack Your Printer

Remove the packing tape from the outside of the printer.

Open the top cover and remove the plastic packing material from the

inside of the printer.

Remove packing material.

Close the top cover.

STEP

Connect Your Printer to Your Computer

Make sure the computer is turned off.

Lift the cable access door on the back of the printer.

Plug the end of the cable with the notches into the printer. Snap both clips into the notches.

Cable access door

You’ll need to buy

a printer cable that

supports bidirectional

communication

(IEEE-1284-compliant),

such as HP C2950A.

Plug the other end of the cable into the computer, and tighten the screws.

STEP

Plug in Your Printer

Lift the cable access door and plug the power adapter cord firmly into the connector.

Power adapter cord

Power adapter

Power cord

Electrical outlet

Plug the appropriate end of the power cord into the power adapter.

Plug the other end of the power cord into an electrical outlet.

STEP

When buying print

cartridges check the

part numbers carefully

to make sure you buy

the right ones.

Black HP 51645G

Large Black HP 51645A

Insert the Print Cartridges

Press the Power button to turn on your printer.

The power light comes on and the print cartridge light blinks.

Open the top cover.

The cartridge cradles move to the center of the printer.

Power button and light (on)

Resume button and light (off)

Print cartridge light (blinking)

Cartridge cradles

Carefully remove the protective vinyl tape from the color and black print cartridges.

Be sure not to touch the ink nozzles or the electrical contacts.

Black print cartridge Color print cartridge

Tri-Color HP C1823A

These print cartridges

have been specifically

designed to work with

your printer.

Remove tape Remove tape

For each print cartridge, lift the green cradle latch. With the electrical contacts toward the rear of the printer, push the cartridge firmly down

into the cradle. Close the latch.

You will hear a click, and the cartridges will sit firmly in the cradles. You must insert both cartridges for the printer to operate.

Cradle latch

Black print cartridge

Cartridge cradles

Color print cartridge

Close the top cover.

If the print cartridge

light continues

to blink, take out

both cartridges

and reinsert them.

The print cartridge light continues to blink for a few seconds and then goes off. (You’ll hear the cartridges return to their home position on the right side of the printer.)

Print cartridge light (blinking)

STEP

Load Paper in Your Printer

Grab the sides of the IN drawer and pull the drawer out. Slide the paper adjusters out as far as possible. (You can flip up the OUT tray to see better.)

OUT tray

IN drawer

Paper-width adjuster

Grab to pull IN drawer out

Load the paper in the IN drawer.

You can insert as much paper as fits comfortably under the tab on the paper-length adjuster.

Paper-length adjuster

Grab to pull IN drawer out

Paper-length adjuster tab

IN drawer

Move both paper adjusters in until they fit snugly against the paper’s edges and slide the IN drawer all the way back in.

Flip the OUT tray back down if it’s up.

STEP

If your computer does

not have a CD-ROM drive and disks were

not included with your

printer see page 45 of

the user’s guide for

information on getting

printer software.

Install the Printer Software

To ensure successful installation of the printer software:

Make sure your computer is fully set up and operational.

Check that the printer is properly set up and ready to print using the

instructions in this setup guide.

Make sure that the printer is connected directly to the computer (remove any switch boxes or other devices using the same port)

and check that all cable connections are firm.

Make sure the computer and the printer are turned on.

Close any virus protection programs or other software programs that are running on your computer (see page 14 for instructions).

Follow the installation instructions for the operating system on your computer.

Installing from the CD: Windows 95, Windows 98, and Windows NT 4.0

Insert the CD into your CD-ROM drive.

If the “New Hardware

Found” dialog box

appears at any time

during the installation,

click in the upper-

right corner of the box.

or click Cancel.

Depending upon

the operating system on your computer, your boxes might differ from

the Windows 95 boxes

shown throughout

this document and

the user’s guide.

After a few seconds, the HP DeskJet opening screen appears.

If the opening screen does not appear, do the following:

a. Click

b. Type

When the opening screen appears, click

710C Series Software on your PC

on the screen.

Start

on the taskbar, and then click

d:\setup

If your CD-ROM drive is assigned to a letter other than “d”, type that letter instead or browse to locate the CD-ROM drive.

and click OK.

and follow the instructions

Run

Install the HP DeskJet

Windows NT 4.0 users:

You need to set the

HP DeskJet Printer as

the default printer. See

page 14 for instructions.

If something goes wrong, see page 13.

When the installer instructs you to restart Windows, the installation is almost complete. Remove the CD from your CD-ROM drive and

restart Windows.

If a Communication Test dialog box appears, click

Do one of the following:

•Ι

f the test is successful, skip the rest of this section and go to page 15.

•Ι

f the test is not successful, click this problem. If you cannot correct this problem, click OK. For more information about printer communications, see page 14.

Troubleshoot

Test

and try to correct

Installing from the CD: Windows 3.1x

Insert the CD into your CD-ROM drive.

In the Program Manager, click

File

and then click

Run

Type d:\setup and click OK.

If your CD-ROM drive is assigned to a letter other than “d”, type that letter instead or browse to locate the CD-ROM drive.

When the opening screen appears, click

Series Software on your PC

If something goes wrong, see page 13.

When the installer instructs you to restart Windows, the installation

is almost complete. Remove the CD from your CD-ROM drive and restart Windows.

If a Communication Test dialog box appears, click

Do one of the following:

• If the test is successful, skip the rest of this section and go to page 15.

• If the test is not successful, click Troubleshoot and try to correct this

problem. If you cannot correct this problem, click OK. For more information about printer communications, see page 14.

and follow the instructions on the screen.

Install the HP DeskJet 710C

Test

Installing from Disks: Windows 95, Windows 98, or Windows 3.1x

Insert Disk 1 into the disk drive.

7 Windows 95 and Windows 98 users: click Start on the taskbar and then

click Run.

Windows 3.1x users: in the Program Manager, click File, and then click Run.

8 Type a:\setup and click OK.

If your disk drive is assigned to a letter other than “a”, type that letter instead or browse to locate the disk drive.

9 When the opening screen appears, click Install the HP DeskJet 710C

Series Software on your PC and follow the instructions on the screen.

If something goes wrong, see page 13.

10 When the installer instructs you to restart Windows, the installation is

almost complete. Remove the disk from your disk drive and restart Windows.

11 If a Communication Test dialog box appears, click Test.

12 Do one of the following:

• If the test is successful, skip the rest of this section and go to page 15.

• If the test is not successful, click Troubleshoot and try to correct

this problem. If you cannot correct this problem, click OK. For more information about printer communications, see page 14.

If you have problems installing

Make sure your printer is on and all connections are firm. Ensure that no other peripherals (such as a scanner, switch box, tape backup, etc.) are connected to the printer cable. Make sure your cable is IEEE-1284-compliant.

2 Exit your software program and turn off the computer and the printer.

Turn on the printer and then turn on the computer.

3 Close any virus protection programs that are running on your

computer. Right-click the virus protection program icon in the taskbar status area, and then click Disable.

4 Uninstall the printer software using the instructions on page 55 of the

user’s guide.

5 Try the installation process again.

6 If you get a message that two-way communication is not working,

click OK and continue with the rest of the installation. For more information on the communication test, see page 14.

If you’re still having problems with the installation

Try the installation process again. If you still have problems, call an authorized HP dealer or call your HP Customer Care service technician. For the phone number nearest you, see page 45 in the user’s guide.

If you are installing

printer software,

close all software programs except the HP DeskJet installer.

Additional information about installing your printer software

Closing software programs

In Windows 3.1x:

When all software

programs are

closed, only Program

Manager appears.

1 While holding down ALT, press TAB to locate an open software

program.

2 When you locate an open software program, release both keys.

3 Click File, and then click Exit.

4 Repeat steps 1 through 3 for each open software program.

In Windows 95, Windows 98, and Windows NT 4.0:

1 Right-click the software program on the taskbar and click Close.

2 Repeat step 1 for each open software program.

Setting your printer as the default

To set your printer as the default in Windows NT 4.0:

1 Click Start on the taskbar, click Settings, and then click Printers.

2 Right-click the HP DeskJet 710C Series Printer icon and choose

Set As Default.

Communications test and two-way communications

The printer software tests the communication between your computer and your printer and tells you if you have two-way communication. Two-way communication allows your printer and computer to communicate and gives you access to all the features of your HP DeskJet printer. The cable between your printer and computer must be bidirectional to allow two-way communication– the HP IEEE-1284-compliant Parallel Interface Cable (C2950A) is best. If you do not have two-way communication, your printer cannot send messages to the computer. However, you can still print.

STEP

Align the Print Cartridges

You’re ready for the final step in setting up your printer: aligning the cartridges to make sure you get the best print quality. Be sure to align the cartridges whenever you install a new cartridge.

1 Be sure there’s paper in the printer’s IN drawer and that the drawer

and the paper adjusters are pushed in.

2 Double-click the HP Toolbox icon on the computer screen:

Windows 95, Windows 98, or NT 4.0

3 Click the Printer Services tab, then click Align the print cartridges.

Follow the instructions on the computer screen.

Windows 3.1x

Click here to align the print cartridges.

Print a Page

You’re done setting up your printer! While you still have the HP Toolbox open, you can try printing a page, just to see what your printer can do.

1 On the Printer Services tab of the HP Toolbox, click Print a test page.

Click here to print a test page.

2 Check out the results!

You’re ready to print your own work. For instructions, tips, and some fun suggestions, see the user’s guide.

Support and Registration

For DeskJet support and printer registration, please refer to the HP Customer Care Web site:

http://www.hp.com/go/support

HP is dedicated to giving you fast and accurate customer support. So that we can give you the best service possible, please have the following information available:

■ What is the serial number of your _________________________

printer? (The serial number label is on the

bottom of the printer.)

■ What model of printer do you have? _________________________

■ What brand and model is _________________________

your computer?

■ What version of printer software _________________________

are you using? (See your Printer Setup

dialog box for the name of the selected driver.)

HP DeskJet 710C

The HP DeskJet Printer User’s Guide

English

Acknowledgments

Microsoft

and MS-DOS® are U.S. registered trademarks and Windows™ is a trademark

of Microsoft Corporation.

TrueType

Arial

™ is a U.S. trademark of Apple Computer, Inc.

and Times New Roman® are U.S. registered trademarks of The Monotype

Corporation.

Snowdrift

Creepy

™ is a trademark of Agfa Division of Bayer Corporation.

™ is a trademark of the Monotype Corporation which may be registered in

certain jurisdictions.

Kodak is a trademark of the Eastman Kodak Company.

Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.

Printing History

Edition 1, March 1998

CHAPTER 1 Printing Basics 1

How to Choose Paper 2 How to Put Paper in the Printer 3 How to Print 5 Printer Software 8

CHAPTER 2 Beyond the Basics 13

How to Print on Different Paper Sizes 14 How to Print on Both Sides of the Paper 16 How to Flip a Document 18 About Color 19 About pictures 21 About Text 23

CHAPTER 3 What You Can Print 25

Envelopes 26 Labels 29 Transparencies 31 Photographs 33 Cards 34 Banners 36 Iron-On Transfers 39

CHAPTER 4 Getting Help When Things Go Wrong 40

Click your way to a solution 40 Printer Communications 44 Buttons and Lights 44 HP Customer Care 45

CHAPTER 5 More About Your Printer 48

Print cartridges 49 Uninstalling the software 55 Printing from DOS 56 Specifications 57 Ordering supplies and accessories 60 Ordering information 62 Regulatory Notices 63 Limited Warranty Statement 64

INDEX 65

C HAPTER

How to

Choose Paper

How to Put

Paper in

the Printer

Printing Basics

lthough your printer can do some pretty fancy

stuff, most of the time you’ll be printing words

and pictures on paper. The process is simple: First choose

the paper you want to use; load the paper in your printer;

choose your print settings from the printer software;

and then print from the computer software program

you’re using.

If you want to know more about the printing basics, read

on. And don’t miss the tips on each page.

Printer Software:

Remote Control

How to Print

Your Printer’s

Paper Pointers

GET THE RIGHT PAPER

Use HP paper for vivid color and the sharpest text. Here are some of your choices:

❚ HP Premium Inkjet

Paper. Its matte finish captures brighter colors and sharper images for more brilliant documents and presentations.

How to Choose Paper

Most plain photocopy paper works fine in your printer, particularly paper that is marked for use in inkjet printers. To get the best results, use one of the Hewlett-Packard papers, which were developed especially for HP inks and your printer.

What to Consider

Size. You can use any size paper that fits easily within the paper adjusters of the

printer.

length = 3 to 14 inches (77 to 356 mm)

❚ HP Deluxe Photo Paper.

It uses Kodak Image Enhancements technology to give you excellent skintones and true-to-life landscape colors.

❚ HP Bright White Inkjet

Paper. It produces highcontrast colors and sharp text. This bright white inkjet paper gives you the ability to print on both sides without show-through.

❚ HP Premium Photo

Paper. It produces spectacular photos that look and feel like traditional photos.

HP papers are available at most office supply or computer supply stores or by calling HP Direct (see page 62).

width = 3 to 8.5 inches (77 to 215 mm)

Weight. You can choose from a wide range of paper weights, as listed on page 57. Use 20–24-pound or 75–90 g/m2 plain paper for multipurpose, everyday use.

Brightness. Some papers are whiter than others and produce sharper, more vibrant colors. Use HP Deluxe Photo Paper or HP Premium Photo Paper for documents with photographs; use HP Bright White Inkjet Paper or HP Premium Inkjet Paper for documents with any other pictures.

Surface smoothness. The smoothness of the paper affects how crisp the printing looks on the paper. Paper with a high cotton content (25% to 100%) tends to offer greater surface smoothness. Glossy, coated paper works well for pictures and charts (where you want crisp lines with intense, high-quality colors) and for photocopying.

Opacity. Opacity refers to the degree to which printing on one side of the paper shows through to the other side. Use paper high in opacity (or thicker paper) for two-sided printing. HP Photo Paper and HP Premium Heavyweight Inkjet Paper are ideal for two-sided projects.

How to Put Paper in the Printer

Take a second to load the paper correctly in the IN drawer. Make sure all the paper in the drawer is the same size and type, and that the paper adjusters rest snugly against the paper. The printer will do the rest.

Paper Pointers

Let’s walk through the process step by step:

 Slide out the paper-width and paper-length adjusters to make room for the

paper.

If you want, you can slide out the IN drawer to insert the paper more easily. You can flip up the OUT tray if you want to see better.

OUT tray

Paper-length adjuster

Paper-width

adjuster

 Fan the edges of the paper stack to separate the pages. Then tap the stack on a

flat surface to even it up.

You can insert up to 3/8 in or 10 mm (about 100 sheets) at a time.

PAPER THAT MIGHT

NOT WORK

❚ Highly textured stock

such as linen might not print evenly; the ink could bleed into these papers.

❚ Extremely smooth,

shiny, or coated papers not specifically designed for inkjet printers could jam the printer and might actually repel ink.

❚ Multi-part forms

(such as duplicate or triplicate forms) could wrinkle in the printer or get stuck; the ink is also more likely to smear. In addition, only the top page will have print on it.

❚ Paper in poor

condition—with tears, dust, wrinkles, or curled or bent edges, or that doesn’t lie flat—could jam the printer.

Paper Pointers

 Put the paper in the IN drawer, print side down.

Push the paper in toward the back of the paper drawer until it stops.

PRINTSIDE DOWN

Most paper prints better on one side than on the other. This is especially true for coated or specially treated paper. The print side is usually indicated on the paper package.

PRINTING ZONE

Your printer can’t print right to the edge of the paper. Be sure to set the margins so that the document falls within the printable area, or part of it could be cut off. For details, see page 57.

IN drawer

 Slide the paper adjusters in so they fit snugly against the edges of

the paper.

Make sure the paper still lies flat in the drawer and that the paper fits easily under the tab of the paper-length adjuster. (See page 28 for more information if you’re loading small-sized paper.)

 Push the paper drawer back in and flip the OUT tray back down.

How to Print

 Check your print settings in the HP print settings box. (See page 9 to find out

how to get to the box.)

If you’re printing one copy, on plain paper with portrait orientation, the default settings will work fine for you. (Chapters 2 and 3 explain why you might want to change the settings for different types of printing.)

HP print settings box

Click OK to save your settings.

 Click OK in the HP print settings box to save your settings.

 Click OK in the Print box of your software program to start printing.

(You might need to click File and then Print to reach the Print box.)

The Print box in your software program

Click OK to print.

That’s all there is to it. The printer will print one page at a time until it finishes, delivering each printed page into the printer’s OUT tray.

Handy Hints

PRINTING FROM DOS

For information about printing from DOS programs, turn to page 56.

PICK A PAPER TYPE

If you’re using HP paper in your printer, in the HP print settings box select the right paper type for your paper.

❚ Select Plain Paper for

• HP Bright White Inkjet Paper

• HP Banner Paper

❚ Select HP Premium

Inkjet Paper for

• HP Premium Inkjet Paper

• HP Greeting Card Paper

• HP Iron-On T-Shirt Transfers

• HP Premium Inkjet Heavyweight Paper

❚ Select HP Deluxe

Photo Paper to

use Kodak Image Enhancements technology with HP Deluxe Photo Paper.

❚ Select HP Premium

Photo Paper for HP

Premium Photo Paper.

Depending upon the operating system on your computer, your boxes might differ

from the Windows 95 boxes shown throughout the manuals.

What If

While You’re Printing

It takes a few moments for the printing to start, while the printer gets information from the computer. Even after it’s started printing, the printer might pause occasionally to receive more information.

THE PRINTOUTS ARE

SPLOTCHY AND UNEVEN

If you are using a new paper, this could be the problem. See page 2 for the best paper choices. If not, check the print cartridges—they might be dirty or running out of ink. To find out how to clean or replace them, open the HP Toolbox (see page 11) and click the Printer Services tab for cleaning or the How Do I? tab for replacing cartridges.

YOU CAN’T FIND

THE JAMMED PAPER

If you can’t see the paper causing the jams, check to see if a label has come unglued from a label sheet while going through the printer.

If you run out of paper before you’ve finished

The printer will prompt you to add more paper. Put the paper in the IN drawer, and then press the Resume button on the front of the printer.

If the paper jams in the printer

If the paper jams in the printer, you’ll usually be able to pull the paper out from either the IN drawer or the OUT tray. Then press the Resume button on the front of the printer. The printer will turn off and then on again on its own. You’ll need to resend your job to the printer.

Sometimes the paper jams in the back of the printer. If you can’t reach the jammed paper, turn the knob on the rear access door at the back of the printer 1/4 turn counter clockwise and remove the door.

To lock

To unlock

Remove rear

access door.

Pull the jammed paper out of the printer and then replace the door, making sure to lock the door by turning the knob clockwise to the locked position. Press the Resume

button on the front of the printer and resend your print job.

Troubleshooting

If a problem occurs during printing, you’ll see a message on your screen telling you what’s wrong and how to fix it.

If you don’t get a message but you notice that something is wrong or you don’t like how the printout looks, click the Troubleshooting tab in the HP Toolbox and follow the instructions on the screen. (See page 11 to find out how to get to the HP Toolbox.)

Click the Troubleshooting tab.

What If

YOU AREN’T SEEING

ANY MESSAGES

If you seem to be having a problem but you aren’t seeing any messages on your screen, it might be because you don’t have two-way communications (see page 44 for more information).

Handy Hints

HP ON THE WEB

You can get the latest product information, troubleshoot problems, and download updated printer software from the HP Customer Care Web site at

http://www.hp.com/go/ support

Printer Software: Your Printer’s Remote Control

Although your printer has a couple of buttons on it, you really control the printer remotely through your software program and through the printer software you installed on your computer.

Instead of pushing buttons on a remote control, you make your selections in the HP print settings box and the HP Toolbox. (But, just like a remote control, sometimes these two boxes are hard to find.)

Tell the Printer What You Want

Printer Software

HP Print Settings Box

How to find it: see page 9

What it does: see page 10

HP Toolbox

How to find it: see page 11

What it does: see page 12

See the Results!

The HP Print Settings Box: How to find it

You can select settings such as the paper type, paper size, orientation and print quality in this box. How you find the box differs depending on which software program and which operating system you’re using.

Try these strategies from the File menu of your document, and you’re sure to get there.

Try This

 Click File and then click Print.

 Then click whichever button you see—

Properties, Setup, or Printer. (Clicking Options at this point won’t get you there.)

 If you still don’t see the box, click Setup,

Options or Properties.

…Or Try This

 If Print isn’t there, then click Printer Setup

or Print Setup.

 Then click whichever button you see—

Setup or Options.

You’re There!

File

New... Open... Close Save Save as... Save All Properties Templates Page Setup... Print Preview

File

New... Open... Close Save Save as... Revert Document setup... Preferences...

Printer setup...

Print...

Ctrl+N Ctrl+O

Ctrl+S

Ctrl+P

Ctrl+N Ctrl+O Ctrl+F4 Ctrl+S

Ctrl+P

Copies:

Collate Copies

Cancel

Setup..

Fonts...

Options...

Cancel

Setup

FOR MORE INFORMATION ABOUT

THE HP PRINT SETTINGS BOX, SEE ONLINE HELP.

The HP Print Settings Box: What it can do for you

Click a tab and then click a setting.

Show your finished

work at its best.

Click Best print quality.

Select the

appropriate

settings.

Choose the right

paper size and

type for the job.

Save money and trees.

Print on both sides of the

paper (when available).

Save time and ink.

Click EconoFast print quality.

Save time and color ink.

Click here to print drafts of color documents in shades of gray.

Print clearly.

Align your black and color cartridges, and clean them when necessary, as described in online troubleshooting.

Click OK to save your settings.

The HP Toolbox: How to find it

The HP Toolbox tells you how to print and how to troubleshoot your printing problems. It even allows you to align and clean your print cartridges. For each Windows system, here are a couple of places to find the HP Toolbox.

Windows 95, Windows 98, and Windows NT 4.0

Double-click the

HP Toolbox shortcut

icon. This shortcut is

on your desktop.

If you’ve removed the

HP Toolbox icon, click

Start, point to Programs,

point to HP DeskJet

Utilities, and then click

HP DeskJet 710C Toolbox.

Click the HP Toolbox

button. This button

appears on the Taskbar

at the bottom of the

screen when the

HP Toolbox is open

and whenever

you’re printing.

Windows 3.1x

If you close the HP Toolbox,

it’ll reappear when you’re

printing. Or you can

double-click it in the

HP DeskJet Utilities group

in the Program Manager.

Double-click the HP Toolbox icon. It’s on your desktop when you start your computer.

The HP Toolbox: What it can do for you

How Do I?

Follow the steps to print what you want.

Troubleshooting

Find your way to a solution when things go wrong.

(See page 40 for more information.)

Printer Services

Keep your printer in working order.

C HAPTER

How to Print on

Different

Paper Sizes

How to Print on

Both Sides of

the Paper

Beyond the Basics

ith the printing basics down, you’re ready to

you and how you can get the most out of your printer.

learn more about what your printer can do for

How to Flip a

Document

About Color

About Pictures

About Text

Paper Pointers

PREPRINTED PAPER

You can buy pre-printed checks or business forms (such as invoices and statements) that are designed for inkjet printers. When you print on these forms, just remember to load the printed side face down, with the top of the page going into the printer first.

How to Print on Different Paper Sizes

Most of the time, when you print on plain paper, cards, labels, and envelopes, you select one of the standard sizes in the Paper Size box on the Setup tab of the HP print settings box. But you’re not limited to the sizes listed. Just make sure the size of the paper falls within the following dimensions (so the printer rollers can pick up the paper):

Width: 3 to 8.5 inches (77 mm to 215 mm)

Length: 3 to 14 inches (77 mm to 356 mm)

Then follow these steps:

 In the HP print settings dialog box, click the Setup tab, and then select Custom in

the Paper Size list. (See page 9 to find out how to get to the HP print settings box.)

CREATE YOUR OWN

BUSINESS FORMS

You can create customized business forms or business cards with your own logo, name, and address and print them as you need them. Software programs usually provide templates that can help you design the forms.

Select Custom.

 Type the dimensions of the paper in the Custom Paper Size box, and then

click OK.

 Load the paper in the printer and print as you would for normal paper sizes.

For small paper sizes, you might need to push the small green sliding adjuster in further to hold the paper snugly lengthwise, as described on page 28.

A FTER P RINTING

Change the Paper Size back to Letter or A4, or to whatever paper size you’ll be printing on next.

Paper Pointers

CHANGE THE SHAPE

Even though you print on flat paper, there’s no reason to leave it that way. Buy an origami book and learn to change the shape of your printed paper. Or add shape to your printed piece by gluing small charms, buttons, or dried flowers onto card stock.

Paper Pointers

How to Print on Both Sides of the Paper

The easiest way to save paper is to print on both sides of it. Just put the paper through the printer twice: Select a two-sided printing option and follow the directions on your screen.

PAPER THAT WON’T

SHOW THROUGH

Look for any paper in which pictures and text printed on one side don’t show through on the other. Collect sample sheets that are 24-pound (90 gsm) or heavier, and test them to make sure they do the job.

What If

THE SECOND SIDE

PRINTED LIKE THIS:

 Load the paper in the IN drawer.

Make sure there’s no paper in the OUT tray.

 In the HP print settings box, click the Features tab. (See page 9 to find out how to

get to the HP print settings box.)

 Then click Book or Tablet.

Click the Features tab.

Click Book so the sheets can be bound on the left.

Click Tablet so the sheets can be bound at the top.

❚ You might have

selected Tablet instead of Book in the HP print settings box. (See step 3.)

❚ You might have

forgotten to rotate the paper after the first side printed. Print the document again, carefully following the directions on your screen.

 Print your document.

The printer automatically prints only the odd-numbered pages. The printer then displays a message on your computer screen telling you how to reload the paper.

 Put the printed pages back in the IN drawer of the printer.

The following illustrations show how to put the paper back in the printer for the Book option and the Tablet option.

Book option

Odd-numbered pages print first. Reload to print even-numbered pages.

Tablet option

Reload to print even-numbered pagesOdd-numbered pages print first.

The printer prints the even-numbered pages on the reverse side of the oddnumbered pages.

 When the paper is ready, flip the OUT tray down again and click Continue in the

message box.

The printer prints the even-numbered pages on the reverse side of the oddnumbered pages.

What If

BOTH PAGES PRINTED ON

ONE SIDE OF THE PAPER

You put the paper print side down when you replaced it in the printer. Print your document again, paying special attention to the instructions on your screen.

THE INK SMEARED

The ink might not have dried completely, so wait a bit longer before you print the second side. You can shorten drying times by reducing the quality of the printing— for example, change from Normal to EconoFast print quality on the Setup tab of the HP print settings box.

A FTER P RINTING

Change the Two-Sided Printing option back to None.

Handy Hints

WHY FLIP A DOCUMENT?

You’ll want to flip a document when you use an iron-on transfer (see page 39); the image you’re transferring is flipped back to its original orientation when it’s ironed onto the cloth.

You might want to flip a document before printing it on a transparency; then you can make notes on the back of the transparency and easily wipe them off later without scratching the transparency.

CHEAPER THAN LIGHT

Did you know that when your printer is turned on it uses less energy than most light bulbs—a mere 12 watts while it’s printing.

How to Flip a Document

When you print a flipped document, the text and pictures are flipped horizontally (mirrored) from what you see on your computer screen.

The flipped documentThe original

 Load the paper in the IN drawer.

If you’re printing on transparencies, see page 31. If you’re printing on iron-on transfers, see page 39.

 In the HP print settings box, click the Features tab, and then click Flip Horizontal.

(See page 9 to find out how to get to the HP print settings box.)

Click Flip Horizontal.

 Print your document.

The text and pictures are reversed. Hold the printout up to a mirror to see how the final product will look.

A FTER P RINTING

■ Click the Flip Horizontal box again to clear it.

■ If you used transparencies or iron-on transfer paper, remove it from the IN drawer

and replace it with plain paper or whatever you’ll be using next.

About Color

One of the simplest ways to make your documents clearer and visually interesting is to print in color. The printer combines the four colors in the two print cartridges—cyan, magenta, yellow, and black—to match the colors of the text and pictures (even photographs) on your screen.

Cyan Magenta Yellow Black

Turning Off Color

What If

THE PRINTED COLORS

DON’T MATCH THE SCREEN COLORS

Because of the physics of how color is made on screen (with light) and at the printer (with dyes and pigments), there might be a slight mismatch.

The color text and pictures that you create in your documents will automatically print in color. You can print drafts of your color documents in grayscale if you’re going to photocopy them in black and white or if you want to save time and ink.

■ In the HP print settings box, click the Color tab, and then click Print in Grayscale.

A “✔” in this box means that color is

turned off.

Your color documents will print in shades of gray until you change the setting.

If you want exceptional quality black and white documents, use Best or Normal mode with the grayscale setting. In these modes the printer will use some color ink.

THE COLORS AREN’T

AS VIVID AS THEY SHOULD BE

You might be printing on the wrong side of the paper. If turning the paper over makes no difference, change the print quality to Best. If you’re using a special paper, change the Paper Type setting to match the paper (see page 5).

Handy Hints

Adjusting the Color

Like a full-featured camera, your printer can “autofocus,” using HP’s ColorSmart technology to automatically make adjustments that will give you the best quality color printing. But if you prefer, you can manipulate the settings yourself to produce the effect you want:

COLORSMART II

TECHNOLOGY

Your printer is especially smart about printing color. (That’s why HP calls the technology ColorSmart II!) When you print a document in color, the printer marks each element in your document—text, full-color photographs, and graphics (such as pie charts with solid blocks of color)—and renders each at its vivid best— even those printed from the Internet. You get high-quality color at less cost than making color copies at a copy shop.

 In the HP print settings dialog box, click the Color tab and then click Manual.

Then click Options.

Click to display your color options.

 Change the Intensity or Halftoning settings.

To find out more about these settings, click Help.

About pictures

Pictures, graphics, and art are some generic terms used to describe the elements in your documents that aren’t text (such as charts, illustrations, decorative elements, and photographs).

Handy Hints

100,000

80,000

60,000

40,000

20,000

1992 1994 1996 2000

Charts and graphs

Illustrations

Decorative elements Photographs

To put a picture in a document you want to print, you first need to get it into an electronic form (a computer file). Then it’s simple to copy it into a document—the user’s guide for the software program you’re using tells you how. Here are some possibilities for getting your pictures into electronic form.

■ Draw the pictures yourself, using the drawing tools in a software program.

■ Use ready-made clip art—you can get it from a variety of sources, including the

Internet and your software programs. See “Need a picture?” for more ideas.

NEED A PICTURE?

Look through computer magazines for the names of companies that sell clip art. They’ll be happy to send you full-color pictures of their extensive offerings. Or browse in the art sections of bookstores for books of copyrightfree pictures.

Remember that it is against the law to copy any photograph unless you have been given specific permission to do so by the person or company who owns the original.

■ Scan the pictures yourself. Use your own scanner or gather your

pictures and rent a scanner at a local copy shop.

What If

PICTURES TAKE

LONGER THAN YOU EXPECT TO PRINT

Be patient. Because of their complexity, pictures, particularly color photographs, can take a long time to print.

If you’re printing a draft, you can speed up printing by using EconoFast print quality (directions on page 10), though the quality won’t be the best. Or you can turn off color altogether and print a fast, inexpensive black draft.

■ Get your photos scanned at your local camera shop. For a small fee, you can have

an entire roll of pictures put on a CD-ROM disk. Be sure to ask your camera shop to also put a CD-viewing application on the disk with your pictures.

■ Take a digital picture. A digital camera bypasses film entirely and makes the

picture into a computer file. Call a full-service copy shop or a camera supply store about renting one.

PICTURES DON’T LOOK

AS CRISP AS THE SCANNED ORIGINAL

The picture might have been scanned at a higher number of dots per inch (dpi) than your printer can print. To get the best results, scan photographs at 150 or 300 dpi. If you scan them at a higher dpi, you won’t improve the print quality, and the pictures will take longer to print.

About Text

The words on the page look the way they do because of the fonts you use when you type the text in your software program. Fonts are sets of characters (uppercase and lowercase letters, numerals, and punctuation marks) with a particular design or look to them. Each font has a name, such as Times New Roman or Creepy.

Choosing Fonts

When you’re choosing fonts, you can think of them in these groups:

■ Serif fonts have tags (tails) on the letters, which lead your eye from one character

to the next. Serif fonts are good for blocks of text.

■ Sans serif fonts have no tags. Their clean lines make them ideal for headlines and

other large text.

■ Special-purpose fonts. These include decorative and script fonts usually used as

special effects for small amounts of text in large sizes.

Serif

Sans serif

Handy Hints

SOME LETTERS LOOK

LIKE PICTURES

Wingdings are symbol (or picture) fonts that you type using the letter or number keys on your keyboard. You format them like text—you can add color, change their size, and so on.

But how do you know which letter or number to type for a picture? Make a chart! Simply type every letter and number on your keyboard twice, on two lines, one beneath the other. Make all the text big enough so the pictures will be clear— 30-point text works well. Then highlight every other line and format it as Wingdings.

Special purpose

Handy Hints

Using Fonts

Many software programs include a Font command that lists the available fonts. Usually you’ll select the text and apply the font (or include the font as part of a style definition). See the user’s guide for the program you’re using to find out how to select fonts for your text.

SEEING FONTS CLOSE UP

Most software programs give you just a peek at the look of a font. But if you’re working in Windows 95, it’s easy to print a sample page of each font. Simply click

Start and then point to Settings. Click Control Panel and then double-

click Fonts. Double-click any font you want to preview and then click Print to print a sample.

Times New Roman

Algerian Arial Arial Rounded MT Bold Artistik Ashley Inline AvantGarde Bahaus 93 Bookman

Buying Fonts

Fonts are included with most software programs and operating systems you purchase. You can buy additional fonts and install them on your computer, where they’re stored in your computer’s memory.

You can buy two types of fonts for your computer:

■ TrueType fonts, which are fonts that can be scaled to different sizes and that look

exactly the same on your computer screen and on the printed page.

■ Type 1, or postscript, fonts (if you’re using a type manager).

C HAPTER

Envelopes

Labels

Transparencies

What You Can Print

ith the printing basics down, you’re ready for

printer can print on different media types:

■ Envelopes—either one at a time or as a stack.

■ Labels—label your file folders or get those monthly

mass mailings out the door.

■ Transparencies for important presentations.

■ Photographs—make personalized buttons or

name tags.

some results. Here are some ideas of what your

Photographs

Cards

Banners

Iron-On Transfers

■ Business cards, recipe cards, or invitations to

opening night.

■ Banners to attract visitors to your sales booth.

■ Iron-on transfers on sun visors printed with your

company logo.

Handy Hints

FOLLOW YOUR

SOFTWARE

If your software program includes an envelope printing feature, follow those instructions instead of the procedure provided here.

Paper Pointers

ENVELOPES THAT

WON’T WORK

Avoid shiny or embossed envelopes, or those that have clasps or windows. (Use transparent labels instead for these sorts of envelopes.) Also, envelopes with thick, irregular, or curled edges or with areas that are wrinkled, torn, or otherwise damaged could get stuck in the printer.

Envelopes

Your printer provides two methods for printing envelopes:

■ If you’re printing a single envelope, you can use the single-envelope slot and

leave your paper in the IN drawer. This allows you to print the envelope and then a letter.

■ If you’re printing a stack of envelopes, use the IN drawer.

How to Print a Single Envelope

 In the HP print settings box, click the Setup tab, then select an envelope size in

the Paper Size box. (See page 9 for how to get to the HP print settings box.)

Select an envelope.

 Slide the envelope into the single-envelope slot, as shown here, until it stops.

Flap side up and to the left

 Print the envelope.

A FTER P RINTING

■ Change the paper size in the HP print settings box back to Letter or A4 or to

whatever you will be printing on next.

How to Print a Stack of Envelopes

 In the HP print settings box, click the Setup tab, then select an envelope size in

the Paper Size box. (See page 9 for how to get to the HP print settings box.)

Select an envelope.

 Slide both of the paper adjusters out.

Make sure the IN drawer is empty.

What If

THE PRINTER WON’T PICK

UP THE ENVELOPE

If you’re printing a single envelope using the single-envelope slot, you might not have pushed the envelope far enough into the printer. If you’re printing a stack of envelopes, you might have included too many in the stack. Reduce the number and try again.

YOUR ENVELOPES PRINT

LIKE THIS

 Put a stack of up to 15 envelopes in the printer, as shown below. (If you’re using

thick envelopes, you might need to reduce the number.)

Flap side up and the flap to the left

You might have put the envelope in incorrectly. Or you might not have selected an envelope in the Setup tab of the HP print settings box. Or you might not have made a special adjustment required by your word processor. (See the word processor user’s guide for instructions.)

Paper Pointers

MAKE A MATCH

If you want to print your cards or invitations on predesigned paper, don’t stop there. You can buy envelopes designed to match the paper. Try HP Greeting Card Paper.

 Slide the paper adjusters so that they fit snugly against the edges of the

envelope.

WRAP A LETTER

An envelope is like gift wrap: It can impress and intrigue, provoking the receiver to open it. You can buy envelopes made from recycled out-of-date maps or recycled art magazine pages. Browse a large stationery or paperspecialty store for them.

For small envelopes such as A2 or C6, you’ll need to push the sliding adjuster in until it fits snugly against the edge of the envelopes.

Push the sliding adjuster in.

 Push the IN drawer back in and flip the OUT tray down.

 Print the envelopes.

A FTER P RINTING

■ Change the paper size in the HP print settings box back to Letter or A4 or to

whatever you will be printing on next.

■ Remove any remaining envelopes from the IN drawer and replace them with plain

paper or whatever you’ll be using next.

Labels

You can use your HP DeskJet printer to print sheets of labels. We recommend Avery Inkjet Labels, which are designed for your inkjet printer.

 Click the Setup tab in the HP print settings box. Then select Plain Paper as the

paper type and Normal as the print quality. (See page 9 for how to get to the HP print settings box.)

Click Normal.

Select Plain Paper.

 Fan the edges of the label sheets to separate them.

Paper Pointers

LABELS THAT WORK

Use only U.S. Letter or A4-sized sheets of labels. It’s particularly important to pick labels that are made especially for inkjet printers. Otherwise, labels could peel off in your printer or the ink might not dry.

LABELS THAT

WON’T WORK

❚ Sheets of labels that

are folded, curled, wrinkled, or partially used can get stuck in the printer.

❚ Old labels or labels

that have gotten very hot might not stick well because the glue has deteriorated.

Paper Pointers

 Remove all paper from the IN drawer and insert up to 20 label sheets.

LABEL IT

When you’re thinking about labels, why stop at envelopes or file folders? You can organize your media library by printing labels for videotapes, audio cassettes, and computer diskettes.

SAVE ON LABELS

To save on label sheets, print a test on ordinary paper first. Then hold the paper up to the light on top of the labels to check the spacing and to see how the text aligns on the label. Make adjustments as needed.

SHIP IT

Scan your logo in full color, and add it to your company address to print distinctive (and inexpensive!) labels for packages and manila envelopes. Avery makes both white and clear shipping labels for inkjet printers.

Label side down

 Slide the paper adjusters in to fit snugly against the stack.

 Push the IN drawer back in and flip the OUT tray down.

 Print the labels.

A FTER P RINTING

■ You can leave the settings as they are if you’re going to be printing on plain paper.

■ Remove the label sheets from the IN drawer and replace them with plain paper or

whatever you’ll be using next.

Transparencies

For best results when printing your overhead presentation, use HP Premium Inkjet Transparency Film or transparencies specifically designed for inkjet printers.

Paper Pointers

 In the HP print settings box, click the Setup tab. Select HP Transparency as the

paper type, and click Best as the print quality. (See page 9 for how to get to the HP print settings box.)

It isn’t absolutely necessary to use the Best print quality, but it’ll give you the best results. If you’re in a hurry, use Normal print quality.

Click Best.

Select HP Transparency.

YOUR BEST BET

The film coating on HP Premium Inkjet Rapid-Dry Transparencies is especially developed to work with HP inks, giving you crisp images and text and the fastest drying time. In addition, they won’t jam your printer. Look for them at any large office supply store, or call HP Direct (see page 62) for the phone number nearest you.

What If

 Put the transparencies in your printer with the rough side down and the adhesive

strip forward. (You can peel off the adhesive strip after printing.)

THE INK NEVER DRIES OR

THERE ARE CRACKS IN THE SOLID BLOCKS OF COLOR

❚ You might have printed

on the wrong side of the transparency. Make sure to put it into the printer rough side down.

❚ You might be trying to

print on a transparency that wasn’t meant for an inkjet printer.

THE QUALITY ISN’T WHAT

YOU WERE EXPECTING

You might not have chosen the right paper type and print quality. Follow the steps in the procedure above, and try printing again.

Adhesive strip forward, tape side up

Rough side down

 Slide in the paper adjusters, just as you would for plain paper. Push the IN drawer

back in and flip the OUT tray down.

 Print the transparency.

 Be patient.

Because the printer uses more ink, lays the colors down more slowly, and allows for a longer drying time between sheets, transparencies take a while to print.

A FTER P RINTING

■ Change the paper type in the HP print settings box back to Plain Paper or to

whatever is appropriate for what you’ll be printing next.

■ Remove any remaining transparencies from the IN drawer and replace them with

plain paper or whatever you’ll be using next.

Handy Hints

PROTECT YOUR

TRANSPARENCIES

If you want to make notes on your transparency as you talk, print the transparency as a flipped document (described on page 18).

Photographs

For the best results, use HP Deluxe Photo Paper, HP Premium Photo Paper, or HP Photo Paper for exceptional quality photo images.

 Click the Setup tab in the HP print settings box. Then select the type of photo

paper you are using as the paper type. The print quality automatically changes to Best. (See page 9 for how to get to the HP print settings box.)

Select HP Deluxe Photo Paper or HP Premium Photo Paper.

 Load the paper as you would for normal printing.

Make sure you insert the paper glossy-side down.

 Print the document.

For the best results, remove each sheet promptly after printing, and allow it to dry glossy-side up. (The drying time will vary depending on the humidity.)

Paper Pointers

MAKE A GOOD

IMPRESSION

Use HP Deluxe Photo Paper for best results when you’re printing photographic images; its glossy surface provides crisp, vibrant images. When you select this paper in the HP print settings box, the printer uses Kodak Image Enhancements technology, which gives you excellent skintones and true-tolife landscape colors.

Use HP Premium Photo Paper to produce spectacular photos that look and feel like traditional photos.

Use HP Photo Paper for two-sided photo projects. Just print your photos on the glossy side and print your text and graphics on the matte side.

A FTER P RINTING

■ Change the paper type in the HP print settings box back to Plain Paper or to

whatever is appropriate for what you will be printing on next.

■ Remove the photo paper from the IN drawer and replace it with plain paper or

whatever you’ll be using next.

Paper Pointers

Cards

Use your printer to print on index cards, recipe cards, postcards, business cards—any card size included in the Paper Size list on the Setup tab shown below. (You can print on other-sized cards, too, as described on page 14.)

PRINTING NON-

STANDARD CARDS

If the dimensions of your card aren’t listed in the

Paper Size box, select

Custom. See page 14

for information about printing on different paper sizes.

HOW THICK IS

TOO THICK?

You’ll find recommended media weights on page 57. If you want to use another weight card stock, give it a try.

CARD STOCK

You can choose from literally hundreds of cards with preprinted designs for every occasion—you just add your own personal message. You’ll also find letter-sized sheets of perforated business cards. Postcards come this way, too. Some of the cards have preprinted designs for added style.

 In the HP print settings box, click the Setup tab, then select a card size in the

Paper Size box. (See page 9 for how to get to the HP print settings box.)

Select a card size.

 Slide out the IN drawer, slide out the paper adjusters, and flip up the OUT tray.

 Place a stack of up to 30 cards (6 mm or 1/4 inch) in the drawer.

Make sure the orientation of the cards matches the orientation you’ve selected in your software program.

IF YOU WANT

YOUR CARDS TO PRINT SIDEWAYS

Make sure the orientation of the page is Landscape in your software program. (The software program user’s guide will tell you how.)

 Slide the paper adjusters in so that they fit snugly against the cards.

Slide the paper-width adjuster to the right so that it holds the card stack snugly against the right edge of the IN drawer. If the cards are too small to be held securely by the paper-length adjuster, push the sliding adjuster in until it fits snugly against the edge of the stack.

 Push in the IN drawer and flip down the OUT tray.

 Print the cards.

A FTER P RINTING

■ Change the paper size in the HP print settings box back to Letter or A4 or to

whatever is appropriate for what you will be printing next.

■ Remove any remaining cards from the IN drawer and replace them with plain

paper or whatever you’ll be using next.

Paper Pointers

MAKING FOLDED CARDS

HP makes a Greeting Card Paper with 20 blank white sheets and matching envelopes. Create your own design and message in a program that can format folded cards.

Make your own half-fold greeting cards that look and feel professional with HP Glossy Greeting Card Paper. Perfect for all your special occasions. The glossy finish is perfect for printing your favorite photos. Plus, they come with matching envelopes.

With HP Greeting Card Paper, printing personalized cards is easy. These smaller, quarter-fold cards are ideal for thankyou notes, invitations and birthday cards. The coated, matte-finish makes your graphics look great. They also come with matching envelopes.

Print following the directions for printing on regular paper on page 5. Then fold the paper into a card. Look for HP Greeting Card Paper at a large office or computer supply store, or call HP Direct (see page 62).

Handy Hints

FOLLOW YOUR

SOFTWARE

The software program you’re using might require special settings before it’ll print banners correctly on your printer. Check out the banner information on either the

How do I? tab or on the Troubleshooting tab

in the HP Toolbox for information regarding your specific software program.

Banners

We encourage you to use HP Banner Paper for the very best results. However, if you use computer or z-fold paper for your banners, we

recommend that you use 20-pound or 75 g/m2 paper. Always do a good job of fanning the paper before loading it.

 In the HP print settings box, click the Setup tab and then click Banner. Then, in

the Paper Size box, select Letter or A4. (See page 9 for how to get to the HP print settings box.)

Click Banner.

Paper Pointers

YOUR BEST BET

If you use HP Banner Paper, your banners will print with fewer paper jams and with brighter color and denser blacks. It’s easy to use, too— you don’t have to tear off those pesky perforated strips! Look for it at a large office supply store, or call HP Direct (see page 62).

BANNER PAPER

THAT WON’T WORK

Avoid coated paper—for example, paper that’s colored on one side and not the other.

 Flip the banner switch up.

The banner light goes on and the OUT tray lifts slightly, enabling the printer to pick up the banner paper.

Banner light on

Flip the banner switch up.

 Remove all paper from the IN drawer.

 Get the banner paper ready for the printer:

■ From the stack of banner paper, tear off the number of sheets

you need to print the banner. (You must have at least five sheets in the stack.)

■ Tear off the perforated strips, if there are any.

What If

■ Fan the stack so that the pages don’t stick together in the printer.

 Put the paper in the IN drawer so that the unattached edge is at the top of the

stack. Insert the stack edge first into the IN drawer until it stops.

Unattached edge

 Slide the paper adjusters so that they fit snugly against the edges of the paper

stack.

 Push the IN drawer back in.

 Print the banner.

You’ll notice that the printer and banner paper go through some start-up movements before it starts printing. Also, banner printing takes a while; it might be several minutes before you see the results.

THE BANNER HAS A BIG

GAP OR A CREASE WHERE YOU DON’T EXPECT IT

The printer might be picking up more than one sheet of paper at a time. Take the paper out, then fan the stack. Also be sure the top and bottom margins are set to zero in your banner program. Print the banner again.

THE BANNER PAPER

JAMS IN THE PRINTER

❚ You might not have

clicked Banner on the Setup tab in the

HP print settings box.

❚ Try putting in more

than five, but fewer than 20, sheets of paper.

❚ Make sure the banner

switch is up.

❚ See the online

troubleshooting for the appropriate settings for specific software programs.

❚ Make sure you remove

all paper before loading the banner paper.

What If

 After your banner is printed, if the Resume light is blinking, press the Resume

button as many times as needed until all the banner paper is out of the printer.

YOU GET A MESSAGE

THAT SAYS YOU’RE OUT OF PAPER, BUT YOU’RE NOT

You might not have pushed the paper-length adjuster in all the way. Make sure it’s snug against the paper, and try printing again.

THE TEXT IS FUZZY AFTER

PRINTING A BANNER

If the print quality seems especially poor when you switch from banner printing, you might have forgotten to reset the printer for normal printing.

Resume button

A FTER P RINTING

■ Click Cut-Sheet in the HP print settings box.

■ Flip the banner switch down so that the light goes off.

■ Put paper in the IN drawer.

Iron-On Transfers

When it comes to printing images, you don’t need to stop with paper. Use transfer paper to get the images from the computer document onto cloth. You’ll need:

■ the t-shirt or other cloth you want to transfer an image onto

■ the document containing the picture or text you want to print

■ iron-on transfer paper, which you can buy at a computer or office supply store

Here’s how you do it

 On your computer, open the document containing the text or picture you want

to transfer to the t-shirt.

 In the HP print settings box, click the Setup tab. Select HP Premium Inkjet Paper as

the paper type.

 If you want the text or picture on your t-shirt as you see it on the screen, flip the

document by clicking Flip Horizontal on the Features tab.

 Load the transfer paper transparent-side down in the printer.

Paper Pointers

BEYOND T-SHIRTS

Although 100% cotton t-shirts are a popular choice for iron-on transfers, you need not stop there. Transfer a photo onto an apron, or add the company logo to baseball caps, sun visors, and tote bags for the company picnic.

 Print the transfer.

 Follow the instructions included with the iron-on transfer paper to transfer the

image onto your shirt.

A FTER P RINTING

■ Click the Flip Horizontal box in the print settings box to clear it.

■ Replace the transfer paper with your everyday paper.

WORKING TOGETHER

HP Iron-On T-Shirt Transfers are designed to work with your printer and HP ink to give you a professional silk screen look.

HAPTER

Online

Troubleshooting

Common

Problems

Printer

Communications

Buttons &

Lights

HP Customer

Care

Getting Help When Things Go Wrong

hen problems occur, the quickest way to find a

feature. With a few clicks of the mouse button, you’ll find

your specific problem and details on how to fix it.

Click your way to a solution

solution is to use the online troubleshooting



Double-click the Toolbox shortcut (or icon) on your desktop first. (See page 11 if you can’t find the HP Toolbox.)

 Click the Troubleshooting Tab.

 Click the appropriate category.

(The following pages include an overview of common problems in each category.)

 What seems to be the problem?

What If

If the print cartridge light continues to blink after you install new cartridges, check the part numbers on the cartridges.

❚ Black

HP 51645G

❚ Large Black

HP 51645A

❚ Tri-Color

HP C1823A

 Explore the possibilities.

What if?

No page came out of the printer

Be patient. Complex documents, such as color

photographs, take awhile to print. Check the Power light; if it’s blinking, the printer is processing information.

Power. Make sure the printer is on (the Power light

on the front of your printer should be on) and that all connections are firm.

Cover. Make sure the top cover of the printer is

closed.

Paper. Make sure you put paper in the IN drawer

correctly.

A blank page came out of the printer

Tape. Make sure you’ve removed the protective pieces

of tape on the print cartridges.

Default printer. Make sure you’ve selected the

HP DeskJet 710C Series printer as the default printer. To check your default printer, click the Troubleshooting tab in the HP Toolbox, and then click A blank page came out. Under Wrong printer selected, click the button for complete instructions on setting a default printer and follow the steps on your screen.

Communications. If you see a “Printer Not

Responding” message on your screen, you might be using the wrong cable. (The bidirectional HP IEEE-1284

-compliant Parallel Interface Cable is recommended.)

Print cartridges. Make sure both print cartridge

cradles contain properly installed cartridges with the correct part number.

Paper Jam. Make sure no paper is stuck in the printer.

See page 6 for more information.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

Ink. You might have run out of ink. Replace the

cartridges as shown in step 4 of the setup guide.

Faxes. If you’ve received an electronic fax at your

computer and the printer prints a blank page when you try to print the fax, try saving the fax in a graphic format (such as TIF). Then place it in a word-processing document, and print from there. Alternatively, see online troubleshooting for the solution.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

The text or graphics are in the wrong place

Paper orientation. If the printing is positioned

incorrectly on the page, make sure you’ve selected the correct orientation (Portrait or Landscape) on the Features tab of the HP print settings box.

Alignment. If the color ink and black ink don’t line up

on the printed page, you might need to align the print cartridges. In the HP Toolbox, click the Printer Services tab, and then click Align the print cartridges.

Loading. If the printing is slanted or skewed, try

reloading the paper and make sure the rear access door is properly locked, as described on page 6.

Margin settings. If text is running off the edge of the

page:

■ Make sure the margins are set correctly in your

software program.

■ Make sure the elements in your document fit within

the printable area of the page (see page 57.)

■ Make sure you’ve selected the right paper size on

the Setup tab of the HP print settings box.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

The print quality is poor

Banner switch. Make sure the banner switch is down,

unless you’re printing banners.

Paper. If the printing is faded or the colors are dull or

bleeding into each other, make sure you’re using paper intended for inkjet printers, that the correct paper setting is chosen in the software, and that you’ve loaded the paper print side down.

Cartridges. If ink is smearing or is splotchy:

■ You might need to clean the ink cartridges. In the

HP Toolbox, click the Printer Services tab, and then click Clean the print cartridges.

■ You might need to replace the ink cartridges, as

described in step 4 of the setup guide.

Something on the page is wrong or missing

Margin settings. If the printing is cut off around the

edges, check your software program to make sure that:

■ The margins are set correctly.

■ The elements are scaled correctly.

Colors. If the colors are wrong or missing:

■ You might need to clean your color print cartridge.

In the Toolbox, click the Printer Services tab, and then click Clean the print cartridges.

■ You might need to replace the color ink cartridge,

as described in step 4 of the setup guide.

Ink. You can control the amount of ink on the page by

changing the print quality (on the Setup tab of the HP print settings box).

■ If the printing appears faded or the colors are dull,

click Normal or Best instead of EconoFast.

■ If the colors bleed into one another or the ink

smears on the sheet, click Normal or EconoFast instead of Best.

■ You might be running out of ink. Replace the

cartridges as explained in step 4 of the setup guide.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

■ Make sure you haven’t selected Print in Grayscale

on the Setup tab of the HP print settings box.

Communications. If meaningless characters are

printing on your page, the computer might have lost communication with your printer. Make sure all cables are plugged in tightly. Make sure you’re using a bidirectional cable. To test the cable, in the HP Toolbox, click the Printer Services tab, and then click Test the printer communication.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

You’re having trouble printing a banner

Print settings. If you haven’t selected the correct

print setting, you’ll get a paper mismatch error message. Cancel the job and make sure you’ve clicked Banner on the Setup tab of the HP print settings box. Resend your job to the printer.

Banner switch. If the paper jams, make sure you’ve

pushed the banner switch up and inserted the banner paper all the way into the IN drawer.

Loading. If several sheets feed into the printer

together, try unfolding and folding the paper to get more air between the sheets.

FOR DIRECTIONS TO ONLINE TROUBLESHOOTING SEE PAGE 40-41.

Paper. If the paper creases as it passes through the

printer, the paper might be inappropriate for banner printing. HP Banner Paper is highly recommended.

Margin gap. If you see gaps in the printing at the

ends of the sheets, a problem might exist in your software program. See online troubleshooting for more information.

CHECK ONLINE TROUBLESHOOTING FOR MORE HELP.

Printer Communications

Your printer does not include a printer cable. The HP IEEE-1284-compliant Parallel Interface Cable is best for your printer. Make sure the cable is bidirectional—that is, that it allows two-way communication between your printer and the computer. This type of cable allows you access to all your printer’s features.

If you don’t know whether your printer cable is bidirectional, you can find out by following these steps:

 Make sure the printer cable is securely connected to both the printer and the

computer.

 Make sure both the printer and the computer are turned on.

 Click the Printer Services tab of the HP Toolbox.

 Click Test printer communication.

The printer software tests the communication between your computer and your printer and tells you if you have bidirectional communications.

If the cable is bidirectional, you should have access to all the features of your HP DeskJet printer.

If the cable is not bidirectional, the printer might be unable to send messages to the computer screen, but the printer will still be able to print.

At the time of publication, bidirectional communication was not available in Windows NT 4.0.

Buttons and Lights

There are two buttons and three lights on the front of the printer. The lights indicate when the printer is operating correctly or when it needs attention from you. The buttons are used to control the printer.

Power Button and Light When lit the light indicates that the printer is

turned on.

Resume Button and Light Light blinks when there is a problem concerning

paper. Correct the problem and press the button.

Print Cartridge Light Blinks when there is a problem concerning a print

cartridge. Correct the problem. When the problem is corrected and the top cover is closed, the light will stop blinking.

If two or more lights blink at the same time, there is a printer problem. Correct the problem and turn the printer off then back on again. See the Troubleshooting tab of the HP Toolbox for solutions.

HP Customer Care

If you have questions, either general ones regarding how your printer works or specific ones regarding a problem you’re having, you have several possibilities for getting the answers.

Handy Hints

Troubleshooting Using the Toolbox

If you have a specific problem, the quickest way to find a solution might be right at your fingertips. Check the online troubleshooting feature, located in the HP Toolbox. (See page 11 to find out how to get to the Toolbox.) If the suggestions in the Toolbox don’t solve your problem, you still have many options, as described in the following paragraphs.

Electronic Support Information

If you have a modem connected to your computer and subscribe to an online service or have direct access to the Internet, you can obtain a wide variety of information about your printer:

User Forums

You can get friendly help from knowledgeable users and system operators in the HP Customer Care Web site, CompuServe (Go HPPER) and America Online (keyword: HP) user forums. In the user forums, you can leave your question and check back later for ideas and solutions suggested by other users. You can read through old messages left by other users to see if anyone else has had a problem similar to yours and has provided the solution online.

HP Customer Care Web Site

If you have access to the Internet, you can check out the HP Customer Care Web site at http://www.hp.com/go/support for the latest support documentation, software, and news from HP.

Printer Software

Printer software (also referred to as a printer driver) allows your printer to talk with your computer. HP provides printer software and software upgrades for Windows and Windows NT 4.0. For DOS printer software, contact the manufacturer of your software program. You have several options for getting software.

■ Download the driver by accessing the HP Customer Care Web site, CompuServe,

or America Online.

■ If you are in the U.S., setting up your printer for the first time, and do not have a

CD-ROM drive, you can order the software on 3 1/2” disks by calling the toll free phone number listed on the printer software CD case. Disks will be delivered to you the next day for no charge.

■ If you are in the U. S. and need a software upgrade you can order by calling

1-805-257-5565. Software upgrades are available for the cost of the disks plus shipping.

■ If you are outside the U.S. call your nearest HP Customer Care Center.

USER FORUMS

Both forums keep a list of FAQs (Frequently Asked Questions) which you can peruse for hints.

CompuServe: Access

the HP Peripherals forum (Go HPPER).

America Online:

Access the HP forum. Click “keyword” on the “Go To” menu, type “HP,” and press the to bring the HP forum home page directly to your screen.

HP CUSTOMER CARE REPAIR

To speak to someone to verify that your printer needs repair, please call the HP Customer Care Center. If your printer requires repair, the HP Customer Care service technician will coordinate the process. This service is free of charge during the warranty period of your printer. Beyond the warranty period, repairs will be charged on a time and materials basis.

ENTER key

FREE SUPPORT FOR NINETY DAYS

Within 90 days from the time of your purchase, telephone support is provided to you free of charge. Before placing a call for help, please make sure that:

❚ you have checked your

user’s manual and online troubleshooting for installation troubleshooting tips

❚ you are seated in front

of your computer, with your printer nearby

❚ you have the following

information available:

• your printer’s serial number (the label is on the back of the printer)

• your printer’s model number (the label is on the front of the printer)

• the model of the computer

• the version of the printer driver and software application (if applicable)

A NOTE ABOUT LETTERS

If you need technical help from a technical support person, we recommend that you call us while you’re in front of your computer and printer, rather than writing a letter to us. That way we can help you with your questions immediately!

HP Customer Care By Phone

To speak with someone for online technical assistance, call one of the following numbers. This service is free during the warranty period of your printer. However, if you are calling long distance, the usual long-distance charges apply.

■ Africa/Middle East 41 22/780 71 11

■ Argentina 541781-4061/69

■ Australia 61 3 92728000

■ Austria 43 (0)660 6386

■ Belgium (Dutch) 32 (0)2 62688 06

■ Belgium (French) 32 (0)2 6268807

■ Brazil 55 11 709-1444

■ Canada (English) (208) 344-4131

■ Canada (French) (905) 206-4383

■ China 86 10 6505 3888-5959

■ Czech Republic 42 (2) 471 7321

■ Denmark 45 (0)39 294099

■ Finland 385 (0)203 47288

■ France 33 (0) 143623434

■ German 49 (0) 180 5258 143

■ Greece 30 1 689 64 11

■ Hong Kong (800) 96 7729

■ Hungary 36 (1) 252 4505

■ India 91 11 682 60 35

■ Indonesia 6221 350 3408

■ Ireland 353 (0) 1662 5525

■ Italy 39 (0)2 264 10350

■ Japan, Tokyo 81 3 3335-8333

■ Japan, Osaka 81 6 838 1155

■ Korea 82 2 3270 0700

■ Malaysia 03 2952566

■ Mexico D.F. 326 46 00

■ Mexico, Guadalajara 669 95 00

■ Mexico, Monterey 378 42 40

■ Middle East/Africa 41 22/780 71 11

■ Netherlands 31 (0)20 606 8751

■ New Zealand (09) 356-6640

■ Norway 47 (0)22 116299

■ Philippines 65 272 5300

■ Poland 48 22 37 50 65

■ Portugal 351 (0) 144 17 199

■ Russia 7095 923 50 01

■ Singapore 65 272 5300

■ Spain 34 (9) 02321 123

■ Sweden 46 (0)8 6192170

■ Switzerland 41 (0)84 8801111

■ Taiwan 886 2-2717-0055

■ Thailand (66-2) 661 4011

■ Turkey 90 1 224 59 25

■ United Kingdom 44 (0) 171 512 5202

■ U. S. (208) 344-4131

■ Venezuela 58 2 239 5664

After the Warranty

You can still get help from HP for a fee. Prices are subject to change without notice. (Online help is still available for free!)

■ For quick questions in the United States only, call (900) 555-1500. The charges are

$2.50 per minute and begin when you connect with a support technician.

■ For calls from Canada, or for calls in the U.S. that you anticipate might be longer

than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard.

■ If during your phone call, it is determined that your printer requires repair, and you

are within your printer’s hardware warranty period, your phone charges will be reversed.

CHAPTER

System

Requirements

Print cartridges

Uninstalling the

Software

Printing

from DOS

Minimum

Printing Margins

Specifications

Additional

Symbol Sets

& Fonts

More About Your Printer

ntil now, we’ve been talking about the what,

where, and how of your printer. If you’re ready

for some simple facts about the printer and printer

supplies, here they are.

System Requirements

■ Microsoft Windows 3.1x, Windows 95, Windows 98, or Windows NT 4.0

■ System Requirements:

Windows 3.1x, Windows 95, and Windows 98 Windows NT 4.0

• 80486/66 MHz CPU • Pentium CPU

• 8 MB of RAM (16 Recommended) • 16 MB of RAM (32 Recommended)

■ Allows MS-DOS

■ Network printing not supported

NOTE The HP DeskJet 710C Series printer is a personal printer for Windows®.

printing through Windows 3.1x, Windows 95, and Windows 98

Ordering

Supplies

& Accessories

Ordering

Information

Regulatory

Notices

Warranty

Statement

A Word about Windows NT 4.0

At the time of publication these features were not available in the Windows NT 4.0 environment:

■ Bidirectional communications

■ Printing from MS-DOS

Print cartridges

To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies in HP inkjet printers, including only HP print cartridges. Damage resulting from the modification or refilling of HP cartridges is specifically excluded from coverage of HP printer warranties.

Refilling an HP cartridge pushes the electronic and mechanical components of the cartridge past their normal life cycle, creating many potential problems, such as the following:

Poor print quality

■ Non-HP ink can contain components that cause nozzles to become clogged,

resulting in streaked copy and graying or fuzzy characters.

■ Non-HP inks can contain components that corrode the cartridge’s electrical

components, resulting in poor printouts.

Potential damage

■ If ink from a refilled cartridge leaks, the excess ink might damage the service

station that caps the cartridge while it is in the printer but not in use. Because this service station maintains the health of the cartridge, quality problems might occur with this cartridge.

■ If ink from a refilled cartridge leaks onto the electrical components in your printer,

severe printer damage can occur, causing down-time and repair costs.

CAUTION Damage resulting from the modification or refilling of HP cartridges

is specifically excluded from the coverage of HP printer warranties.

OTE When buying replacement print cartridges, check the part numbers carefully so

that you buy the right cartridges for your printer:

Black Large Black Tri-Color HP 51645G HP 51645A HP C1823A

Storing and using print cartridges

To maintain excellent print quality from your print cartridges:

■ Keep all print cartridges in their sealed packages, at room temperature

(60-75o F or 15.6-26.6o C), until you are ready to use them.

■ Turn off the printer and allow the print cartridges to return to the right side of the

printer for proper capping of the nozzles before you unplug the power module or turn off any attached power strip.

NOTE When either the black or tri-color print cartridge runs out of ink, replace it. If

you do not have a new print cartridge, leave the empty print cartridge in the cradle until you can replace it. The printer cannot print with only one print cartridge installed.

CAUTION The ink in the print cartridges has been carefully formulated by

Hewlett-Packard to ensure superior print quality and compatibility with the printer. Do not attempt to refill an print cartridge; damage to the printer or to the print cartridge resulting from modifying or refilling an print cartridge is not the responsibility of HewlettPackard.

To install the print cartridges in your printer, follow the procedure Insert the Print Cartridges in your Setup Guide.

If the print cartridge light continues to blink after you install new print cartridges, check the part numbers on the cartridges.

NOTE Be careful not to touch the ink nozzles or the copper contacts. This could result in

clogs or bad electrical connections.

Removing print cartridges

 With the printer turned on, open the top cover.

In a few moments the print cartridge cradles automatically move to the center of the printer and the print cartridge light flashes.

 Snap up the cradle latch from the top of the print cartridge to be replaced.

 Lift the print cartridge out of the cradle.

 Discard the used print cartridge.

WARNING Keep new and used print cartridges out of the reach of children.

Aligning the print cartridges

You must align the black and tri-color print cartridges each time you replace or reinstall an print cartridge. This ensures that the black and tri-color inks are aligned when used together on the same line of text or within the same picture. Refer to the Setup Guide for procedures.

DOS users can align the print cartridges from the HP DeskJet Control Panel for DOS. Refer to “Printing from DOS” on page 56 for details.

Cleaning the print cartridges

Cleaning your print cartridges can improve the quality of printing.

If your printed page is missing lines or dots, perform Procedure 1 below. If your printed page contains streaked ink, perform Procedure 2.

Procedure 1: Correcting missing lines or dots

Clean the print cartridges when you notice that the lines or dots are missing from your printed text and graphics, as shown on the left. The print cartridges can be cleaned from the HP Toolbox.

NOTE Do not clean the print cartridges unnecessarily, as this wastes ink and shortens

the life of the print cartridge.

NOTE DOS users can clean the print cartridges from the HP DeskJet Control Panel for

DOS. Refer to “Printing from DOS” on page 56 for details.

To clean the print cartridges from the HP Toolbox:

 Double-click the HP Toolbox icon on the computer screen.

 Click the Printer Services tab.

Click here to clean print cartridges

 Click Clean the Print Cartridges and follow the directions on the screen.

ut labore qusft vol

If the print quality improves by going through this sequence once, but the quality is still not quite good enough, try going through the procedure again. Start at step 1, or click on the “Intermediate Clean” button on the last cleaning window. There is no harm done but a little wasted time and ink.

But if these steps do not improve the print quality, your print cartridges might be low on ink. Replace the print cartridges.

Also, dust fibers occasionally drag through the wet ink and streak it. If problems persist, continue to Procedure 2.

Procedure 2: Eliminating ink streaks

Customers using HP DeskJet printers in dusty environments might occasionally experience ink streaks because of a small accumulation of debris inside the printer. This debris can include dust, hair, carpet, or clothing fibers. Ink streaking is easily prevented or corrected by cleaning two areas of the printer: the print cartridges and the print cartridge cradle.

Materials you will need to clean your printer

Before you begin, make sure you have the following materials available:

■ Cotton swabs or any soft material that will not come apart or leave fibers (for

example, a piece of clean cotton cloth).

■ Distilled, filtered, or bottled water (tap water might contain contaminants that can

damage the print cartridges).

■ Scrap paper or paper towels to set the print cartridges on while you are working.

CAUTION Be careful not to get ink on your hands or clothing.

Steps to clean your printer

 Remove the print cartridges

a. Turn the printer on and lift the printer’s top cover.

The print cartridges move to the center of the printer.

b. After the print cartridges have moved to the center of the printer, unplug the

power cord from the back of the printer.

c. Remove the print cartridges and place them on their sides on a scrap piece

of paper.

WARNING Keep new and used print cartridges out of the reach of children.

CAUTION Once you’ve removed the print cartridges, make sure that they are

not outside of the printer for more than 30 minutes.

 Clean the print cartridges

a. Dip a clean cotton swab into distilled water and squeeze any excess water

from the swab.

b. Grasp the black print cartridge by the top.

c. Clean the face and edges of the print cartridge as shown. DO NOT wipe the

nozzle plate.

Clean here.

DO NOT clean here.

d. Hold the print cartridge up to the light to inspect for fibers on the face and

edges. If fibers are still present, repeat steps 2b and 2c.

e. Repeat steps 2a through 2d with the other print cartridge using a clean,

moistened cotton swab to avoid any contamination.

 Clean the print cartridge cradle

a. Position yourself at eye level with the printer.

b. Locate the cradle that holds the print cartridges.

c. Using clean, moistened swabs, wipe the underside of each wall of the carriage

where fibers may collect and come in contact with the paper. Repeat until no ink residue is seen on a clean swab.

 Reinstall the print cartridges

a. Reinstall the print cartridges and close the printer’s top cover.

b. Reinsert the power cord into the back of the printer.

c. Go to the Printer Services tab of the HP Toolbox and click Print a self-test page.

d. Examine the printout for ink streaking.

NOTE This procedure should remove all fibers that would cause ink to streak

on a printout. However, fibers can be missed. If the printout still shows streaking, repeat the procedure until the test printout is clear and sharp. This procedure and additional maintenance tips are located on the HP Customer Care Web site at http://www.deskjet-support.com/

maintenance.

Uninstalling the software

If you need to uninstall the printer driver for your HP DeskJet printer for any reason, perform one of the steps listed for your operating system. If something unexpected happened during installation, the safest method is to run the uninstall utility directly from the CD or disks rather than from the uninstall program that was placed on your hard drive.

For Windows 3.1x, do one of the following:

■ In Program Manager, locate your HP DeskJet Series group. Double-click the

Uninstall icon to uninstall your printer software.

■ Insert the driver disk (either driver disk #1 or your CD) into your computer and run

Setup.exe. Select the third option to “Remove the HP DeskJet 710C Series software from your PC.”

For Windows 95, Windows 98, and Windows NT 4.0, do one of the following:

■ From the Start menu, click Programs, click HP DeskJet 710C Series, and then

HP DeskJet 710C Series Uninstaller.

■ From the Start menu, click Settings, click Control Panel, and then Add/Remove

Programs. Select HP DeskJet 710C Series (Remove only).

■ Insert the driver disk (either driver disk #1 or your CD) into your computer and run

Setup.exe. Select the third option to “Remove the HP DeskJet 710C Series software from your PC.”

Printing from DOS

While your HP DeskJet printer is primarily a Windows printer, you can also print from a DOS software program when you run the program within Windows 3.1x, Windows 95, or Windows 98. At the time of publication this capability was not available in the Windows NT 4.0 environment.

To print from DOS:

 Ensure the HP DeskJet 710C Series printer driver is set as the default in Windows.

 Run the DOS application within Windows.

 In the DOS application, select DeskJet 660C or DeskJet 550C as the printer. (You

might need a driver for this, which you can obtain from the software vendor.)

 Print the document.

The print settings available for printing from DOS are located on the DOS tab of the HP print settings box. Settings located on the other tabs of the box will not affect printing from DOS.

To ensure proper DOS printing from Windows 95 and Windows 98, do not rename the printer icon in the Printer folder. Verify the following settings:

■ From the Details tab of the HP print settings box, select Spool Settings. Ensure that

“Enable bidirectional support for this printer” is selected.

■ From the Details tab of the HP print settings box, select Port Settings. Ensure that

“Spool MS-DOS print jobs” is selected, and “Check port state before printing” is NOT selected.

The following settings are available:

■ Paper Size. Select the appropriate paper size in the Paper Size box.

■ Character Set. Select the appropriate internal character set (emulated) in the

Character Set box.

■ Form Feed. Tell the printer how much time, in seconds, it should wait after

receiving the last batch of data before it ejects the paper. Either type the number of seconds in the Seconds box or click the up or down arrow to select a number.

✼

To get to the HP print settings dialog box in Windows 95 or Windows 98: In the task bar, click Start. Point to

Settings and then click Printers. Highlight the HP DeskJet 710C Series printer icon in the Printers box. From the File menu, choose Properties to display the HP print settings box.

To get to the HP print settings dialog box in Windows 3.1x: In the Program Manager, double-click the Control Panel

icon. In the Control Panel, double-click Printers. In the Printers box, highlight HP DeskJet 710C Series and click the

Setup button to display the HP print settings box.

Minimum printing margins

Specifications

The printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall within the printable area—that is, within the top, bottom, left, and right margins available for the specific size paper on which you are printing.

When you use nonstandard paper sizes and select the Custom Paper Size setting in the HP print settings box, the paper width must be between 3 and 8.5 inches (77 and 215 mm) and the paper length must be between 3 and 14 inches (77 and 356 mm).

Left/Right Bottom

Paper Size Margins Margin

U.S. Letter 8.5 x 11 in 0.25 in 0.46 in

U.S. letter banner 8.5 x 11 in 0.25 in 0.00 in

U.S. legal 8.5 x 14 in 0.25 in 0.46 in

A4 size 210 x 297 mm 3.2 mm 11.7 mm

A4 banner 210 x 297 mm 3.2 mm 0.00 mm

A5 size 148 x 210 mm 3.2 mm 11.7 mm

B5 size 182 x 257 mm 3.2 mm 11.7 mm

Executive 7.25 x 10.5 in 0.25 in 0.46 in

U.S. cards 4 x 6 in 0.125 in 0.46 in

U.S. cards 3 x 5 in 0.125 in 0.46 in

U.S. cards 5 x 8 in 0.125 in 0.46 in

A6 cards 105 x 148 mm 3.2 mm 11.7 mm

Hagaki postcards 100 x 148 mm 3.2 mm 11.7 mm

Note: The top margin is 1 mm (0.04 in) for all paper sizes

(except for banner paper).

Left Right

Envelope Size Margin Margin

U.S. No. 10 4.12 x 9.5 in 0.04 in 0.46 in

DL 220 x 110 mm 1 mm 11.7 mm

C6 114 x 162 mm 1 mm 11.7 mm

Note: The top and bottom margins are 3.2 mm (0.125 in) for all

envelope sizes.

NOTE DOS margins can vary. See the manual for the

specific DOS program for more information.

Printers

HP DeskJet 710C printer model number C5894A HP DeskJet 712C printer model number C5894B

Print technology

Drop-on-demand thermal inkjet printing

Black print speed

EconoFast: 6 pages per minute Normal mode: 4 pages per minute Best mode: 4 pages per minute

Color print speed (mixed text and graphics)

EconoFast: 3 pages per minute Normal mode: 1 pages per minute Best mode: 0.5 pages per minute

Color print speed (full page color)

EconoFast: 1 pages per minute Normal mode: 0.3 pages per minute Best mode: 0.2 pages per minute

Black resolution

EconoFast: 300 x 300 dpi Normal mode: 600 x 600 dpi Best mode: 600 x 600 dpi

Color resolution (depends on paper type)

EconoFast: 300 x 300 dpi Normal mode: 600 x 300 dpi Best mode: 600 x 600 dpi

✼

✼✼

Software compatibility

MS Windows compatible (3.1x, 95, 98, and NT 4.0) DOS application support through Windows 3.1x, 95, 98 only

Duty cycle

1,000 pages per month

Buttons/lights

Resume, Power, Banner, and Print Cartridge light

I/O Interface

Centronics parallel, IEEE 1284 compliant with 1284-B receptacle

Dimensions

17.5 in wide x 7.3 in high x 14 in deep 446 mm wide x 185 mm high x 355 mm deep

Weight

12 lbs, 5.5 kg

Recommended media weight

Paper: 16 to 110 lb index

Envelopes: 20 to 24 lb

Cards: 110 lb index max; 0.012 in max thickness

Banner Paper: 20 lb, 75 g/m

✼

Approximate ﬁgures. Exact speed will vary depending on the system

conﬁguration, software program, and document complexity.

✼✼

Measured in addressable raster points per inch. 300 DPI multi-level data enhanced with C-REt to selected resolution.

60 to 200 g/m

75 to 90 g/m

110 to 200 g/m2 0.3 mm max thickness

Media size

Custom size: Width: 3.0 to 8.5 in

Length: 3 to 14 in

U.S. letter 8.5 x 11 in Banner U.S. letter 8.5 x 11 in U.S. legal 8.5 x 14 in Executive 7.25 x 10.5 in U.S. No. 10 envelope 4.13 x 9.5 in Invitation A2 envelope 4.37 x 5.75 in Index card 3 x 5 in

Index card 4 x 6 in

Index card 5 x 8in

European A4 210 x 297 mm European A5 148 x 210 mm Banner European A4 210 x 297 mm B5-JIS 182 x 257 mm European DL envelope 220 x 110 mm European C6 envelope 114 x 162 mm European A6 card 105 x 148 mm Japanese Hagaki postcard 100 x 148 mm

77 to 215 mm

77 to 356 mm

77 x 127 mm

102 x 152 mm

127 x 203 mm

Media handling

Sheets: up to 100 sheets Banners: up to 20 sheets Envelopes: up to 15 envelopes Cards: up to 30 cards Transparencies: up to 25 sheets Labels: up to 20 sheets of Avery paper labels.

OUT tray capacity: up to 50 sheets

Use only U.S. letter-sized or A4-sized sheets. Use only Avery paper labels specifically designed for use with HP inkjet printers.

Power requirements

Power Adapter (universal input) Input Voltage: 100 to 240 VAC (±10%) Input Frequency: 50 to 60 Hz (±3 Hz) Automatically accommodates the world-wide range of AC line voltages and frequencies. There is no on/off switch on the power adapter.

Power consumption

5 watts maximum when off 5 watts maximum nonprinting 30 watts maximum printing

Operating environment

Maximum operating temperature: 41°F to 104°F, 5°C to 40°C Humidity: 15 to 80% RH noncondensing Recommended operating conditions for best print quality: 59°F to 95°F or 15°C to 35°C 20 to 80% RH noncondensing Storage temperature: -40°F to 140°F, -40°C to 60°C

Declared noise emissions in accordance with ISO 9296:

Normal

Mode

Sound power level, L

Sound pressure level, L

(1B=10dB): 5.5 B

WAd

(bystander positions): 42 dB

pAm

Additional symbol sets and fonts

Additional symbol sets and fonts may have been included with your printer on separate DOS Character Set Installation disks.

Installing a special symbol set or font on your computer

 Install the printer software as described in the setup

guide.

 Put the first installation disk into your computer’s

floppy disk drive.

 If you are running Windows 95 or Windows 98, click

Start, and then click Run. If you’re running Windows

3.x, in the Program Manager, click File, and then click Run.

 Type the letter of the computer’s floppy disk drive

(usually A:\ or B:\) followed by PCLSETUP and press the ENTER key. For example:

C:\>A:\PCLSETUP

 Follow the directions on the computer screen.

 Remove the last installation disk from the floppy

drive when the installation is completed.

Available symbol sets and fonts

See the appropriate language option in the following list.

Hebrew

Symbol Sets: Latin/Hebrew (ISO-8859/8)

PC Hebrew (CP-862)

Fonts: Proportional Spaced Point Sizes

David PS 5, 6, 7, 8, 10, 12, 14 NarkisTam 5, 6, 7, 8, 10, 12, 14 Miriam PS 5, 6, 7, 8, 10, 12, 14 Miriam PS Italic 5, 6, 10, 12

Fixed Space Point Sizes Pitches

Courier 6, 12, 24 5, 10, 16.67, 20 Courier Italic 6, 12, 24 5, 10, 20 Miriam 6, 12, 24 6, 12, 24 Miriam Italic 6, 12, 24 6, 12, 24 David 6, 12, 24 5, 10, 16.67, 20

Arabic

Symbol Sets: HP Arabic-8

PC Arabic (CP-864)

Fonts: Proportional Spaced Point Sizes

Ryadh 5, 6, 7, 8, 10, 12, 14

Fixed Space Point Sizes Pitches

Naskh 6, 12, 24 5, 10, 20 Naskh 7, 14, 28 8.5, 17 Koufi 6, 12, 24 6, 12, 24

Cyrillic

Symbol Sets: PC-Cyrillic (CP-866)

Latin Cyrillic (ISO-8859/5)

Fonts: Proportional SpacedPoint Sizes

CG Times 5, 6, 7, 8, 10, 12, 14 CG Times Italic 5, 6, 7, 8, 10, 12, 14 Univers 5, 6, 7, 8, 10, 12, 14 Univers Italic 5, 6, 10, 12

Fixed Space Point Sizes Pitches

Courier 6, 12, 24 5, 10, 16.67, 20 Courier Italic 6, 12, 24 5, 10, 20 Letter Gothic 6, 12, 24 6, 12, 24 Letter Gothic Italic 6, 12, 24 6, 12, 24

Greek

Symbol Sets: PC-8 Greek (CP-866)

Latin/Greek (ISO-8859/7)

Fonts: Proportional Spaced Point Sizes

CG Times 5, 6, 7, 8, 10, 12, 14 CG Times Italic 5, 6, 7, 8, 10, 12, 14 Univers 5, 6, 7, 8, 10, 12, 14 Univers Italic 5, 6, 10, 12

Fixed Space Point Sizes Pitches

Courier 6, 12, 24 5, 10, 16.67, 20 Courier Italic 6, 12, 24 5, 10, 20 Letter Gothic 6, 12, 24 6, 12, 24 Letter Gothic Italic 6, 12, 24 6, 12, 24

Thai

Symbol Sets: TIS (TAPIC23)

Fonts: Fixed Space Point Sizes Pitches

Thai Courier, Courier Bold, 12 10 Courier Italic, and Bold Italic Thai Courier, Courier Bold, and 10 12 Courier Italic Thai Courier, Courier Bold, and 24 6 Courier Italic Thai Line Printer 8.5 16

Baltic

Symbol Sets: PC Latvian/Russian

PC Lithuanian/Russian PC Lithuanian CP-772

Fonts: Proportional Spaced Point Sizes

CG Times 5, 6, 7, 8, 10, 12, 14 CG Times Italic 5, 6, 7, 8, 10, 12, 14 Univers 5, 6, 7, 8, 10, 12, 14 Univers Italic 5, 6, 10, 12

Fixed Space Point Sizes Pitches

Courier 6, 12, 24 5, 10, 16.67, 20 Courier Italic 6, 12, 24 5, 10, 20 Letter Gothic 6, 12, 24 6, 12, 24 Letter Gothic Italic 6, 12, 24 6, 12, 24

Ordering supplies and accessories

Parts/ HP Reorder Supplies/Accessories Number

HP IEEE-1284-Compliant Parallel Interface Cable

(with one 1284-A connector for the computer port and one 1284-B connector for the printer port)

2-meter length C2950A 3-meter length C2951A

Power Adapter (worldwide) C6409-60014

Power Cords

U.S., Canada, Brazil, Latin 8120-8330 America, Saudi Arabia

Japan 8120-8336 U.K., Singapore, Malaysia 8120-8341

Middle East, Hong Kong South Africa 8120-8347 India 8120-8345 Australia, Argentina 8120-8337 China, Taiwan, Philippines 8120-8346 Korea 8120-8339 Europe, Jordan, Lebanon, 8120-8340

North Africa, Israel, Russia, Baltic countries, Thailand, Indonesia, Caribbean, Latin America

Print Cartridge

Black print cartridge 51645A or

51645G

Color print cartridge C1823A

Parts/ HP Reorder Supplies/Accessories Number

✼

Paper

HP Banner Paper

U.S. letter, 100 sheets C1820A 210 x 297 mm, 100 sheets C1821A

HP Premium Inkjet Transparency Film

U.S. letter, 50 sheets C3834A U.S. letter, 20 sheets C3828A European A4, 50 sheets C3835A European A4, 20 sheets C3832A

HP Premium Inkjet Rapid-Dry Transparencies

U.S. letter, 50 transparencies C6051A European A4, 50 transparencies C6053A

HP Premium Heavyweight Inkjet Paper

U.S. letter, 100 sheets C1852A European A4, 100 sheets C1853A

HP Premium Inkjet Paper

U.S. letter, 200 sheets 51634Y European A4, 200 sheets 51634Z

HP Greeting Card Paper

Prescored for quarter fold U.S. letter, 20 sheets, 20 envelopes C1812A European A4, 20 sheets, 20 envelopes C6042A

HP Glossy Greeting Card Paper

Prescroed for half fold U.S. letter, 10 sheets, 10 envelopes C6044A European, 10 sheets, 10 envelopes C6045A

HP Deluxe Photo Paper

U.S. letter, 20 sheets C6055A European A4, 20 sheets C6057A

HP Premium Photo Paper

U.S. letter, 15 sheets C6039A Asian A4, 15 sheets C6043A European A4, 15 sheets C6040A

HP Photo Paper

U.S. letter, 20 sheets C1846A Asian A4, 20 sheets C6765A European A4, 20 sheets C1847A

HP Bright White Inkjet Paper

U.S. letter, 500 sheets C1824A U.S. letter, 200 sheets C5976A European A4, 500 sheets C1825A European A4, 200 sheets C5977A

Transfer Media

HP Iron-On T-Shirt Transfers

U.S. letter, 10 sheets C6049A Asian A4, 10 sheets C6065A European A4, 10 sheets C6050A

✼

Availability of special media varies by country.

✼

Replaceable Parts Number

HP Reorder

HP DeskJet 710C Series Manual Printer Documentation Kits Kits

Arabic C5894-60014 Czech C5894-60015 Danish C5894-60016 Dutch C5894-60017 English C5894-60003 Finnish C5894-60018 French C5894-60004 German C5894-60019 Greek C5894-60020 Hebrew C5894-60021 Hungarian C5894-60022 Italian C5894-60023 Japanese C5894-60005 Korean C5894-60024 Norwegian C5894-60025 Polish C5894-60026 Portuguese C5894-60006 Russian C5894-60027 Simplified Chinese C5894-60028 Spanish C5894-60007 Swedish C5894-60029 Thai C5894-60031 Traditional Chinese C5894-60030 Turkish C5894-60032

Top Cover (Access Door Assembly) C4557-40052

Cable Access Door (I/O Cover) C4557-40101

Rear Access Door Assembly C4557-60076

Ordering information

To order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service:

■ Argentina: (54 1) 787-7100

Fax: (54 1) 787-7213 Hewlett-Packard Argentina, Montañeses 2150 1428 Buenos Aires, Argentina

■ Australia/New Zealand: (03) 895-2895

China Resources Bldg. 26 Harbour Road Wanchai, Hong Kong

■ Austria-South-East Area: (43-0222) 25 000, ext. 755

Fax: (43-0222) 25 000, ext. 610 Hewlett-Packard Ges.m.b.H. Ersattzteilverkauf, Lieblg. 1 A-1222 Wien

■ Belgium: 02/778 3092 (or 3090, 3091)

Fax: 02/778 3076 Hewlett-Packard Belgium SA/NV 100 bd. de la Woluwe/Woluwedal 1200 BRUXELLES

■ Brazil: 55-11-7296-4991

Fax: 55-11-7296-4967 Edisa Hewlett-Packard SA, R. Aruana 125, Tambore, Barueri, São Paulo, Brazil, 06460-010

■ Canada: (800) 387-3154, (905) 206-4725

Fax: (905) 206-3485/-3739 Hewlett-Packard (Canada) Ltd., 5150 Spectrum Way Mississauga, Ontario L4W 5G1

Toronto: (416) 671-8383

■ Chile: (56 2) 203-3233

Fax: (56 2) 203-3234 Hewlett-Packard de Chile SA Av. Andres Bello 2777, Oficina 1302 Los Condes, Santiago, Chile

■ Denmark: 45 99 14 29

Fax: 42 81 58 10 Hewlett-Packard A/S Kongevejen 25, 3460 BIRKEROD

■ Finland: (90) 8872 2397

Fax: (90) 8872 2620 Hewlett-Packard Oy Varaosamyynti, Piispankalliontie 17 02200 ESPOO

■ France: (1) 40 85 71 12

Fax: (1) 47 98 26 08 EuroParts, 77 101 avenue du Vieux Chemin de Saint-Denis 92625 GENNEVILLIERS

■ Germany: 07031-145444

Fax: 07031-141395 Hewlett-Packard GmbH, HP Express Support Ersatzteil-Verkauf, Herrenberger Str. 130 71034 BOEBLINGEN

■ International Sales Branch: (41) 22 780 4111

Fax: (41) 22 780-4770 Hewlett-Packard S. A., ISB 39, rue de Veyrot 1217 MEYRIN 1, GENEVE - SUISSE

■ Italy: 02/9212.2336/2475

Fax: 02/92101757 Hewlett-Packard Italiana S. P. A. Ufficio Parti di ricambio Via G. Di Vittorio, 9 20063 Cernusco s/N (MI)

■ Japan: (03) 3335-8333

Hewlett-Packard Japan Ltd. 29-21 Takaido-Higashi 3-chone, sugninami-ku Tokyo 168-8585

■ Latin America Headquarters: (305) 267-4220

Fax: (305) 267-4247 5200 Blue Lagoon Drive, Suite 950 Miami, FL 33126

■ Mexico: (52 5) 258-4600

Fax: (54 1) 258-4362 Hewlett-Packard de México, S.A. de C.V Prolongación Reforma #700 Colonia Lomas de Santa Fe, C.P. 01210 México, D.F.

■ Netherlands: 0 33 450 1808

Fax: 0 33 456 0891 Hewlett-Packard Nederland B. V., Parts Direct Service Basicweg 10 3821 BR AMERSFOORT

■ Norway: 22735926

Fax: 22735611 Hewlett-Packard Norge A/S, Express Support Drammensveien 169-171 0212 Oslo

■ Spain: 1 6 31 14 81

Fax: 1 6 31 12 74 Hewlett-Packard Espanola S.A. Departamento de Venta de Piezas Ctra N-VI, Km. 16,500 28230 LAS ROZAS, Madrid

■ Sweden: 8-4442239

Fax: 8-4442116 Hewlett-Packard Sverige AB Skalholtsgatan 9, Box 19 164 93 KISTA

■ Switzerland: 056/279 286

Fax: 056/279 280 Elbatex Datentechnik AG Schwimmbastrasse 45, 5430 WETTINGEN

■ United Kingdom:

+44 1765 690061, Fax: +44 1765 690731 Express Terminals, 47 Allhallowgate Ripon, North Yorkshire +44 181 568 7100, Fax: +44 181 568 7044 Parts First, Riverside Works Isleworth, Middlesex, TW7 7BY +44 1734 521587, Fax: +44 1734 521712 Westcoast, 28-30 Richfield Avenue Reading, Berkshire, RG1 8BJ

■ United States: (800) 227-8164

■ Venezuela: (58 2) 239-4244/4133

Fax: (58 2) 207-8014 Hewlett-Packard de Venezuela C.A. Tercera Transversal de Los Ruices Norte, Edificio Segre, Caracas 1071, Venezuela Apartado Postal 50933, Caracas 1050

Elsewhere in the world

■ Hewlett-Packard Company,

Intercontinental Headquarters, 3495 Deer Creek Road, Palo Alto, CA 94304, U.S.A.

Regulatory Notices

FCC statement (USA)

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference’s by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help. Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules. Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this equipment not expressly approved by Hewlett-Packard Company may cause harmful interference and void the FCC authorization to operate this equipment.

LED Indicator Statement

The display LEDs meet the requirements of EN 60825-1.

Power Module Statement

The power module cannot be repaired. If it is defective it should be discarded or returned to the supplier.

Limited Warranty Statement

HP Product Duration of

Limited Warranty

Software 90 Days Print cartridges 90 Days Printer 1 Year

A. Extent of Limited Warranty

1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.

2. For software products, HP’s limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

3. HP’s limited warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any:

a. Improper or inadequate maintenance or modification; b. Software, interfacing, media, parts, or supplies not provided or

supported by HP; or

c. Operation outside the product’s specifications.

4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5. If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge product which is covered by HP’s warranty, HP shall replace the defective product. If HP receives, during the applicable warranty period, notice of a defect in any hardware product which is covered by HP’s warranty, HP shall either repair or replace the defective product, at HP’s option.

6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product.

7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.

8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the product being replaced.

9. HP’s limited warranty is valid in any country where the covered HP product is distributed by HP except for the Middle-East, Africa, Argentina, Brazil, Mexico, Venezuela, and France’s “Departments d’Outre-Mer”; for those excepted areas, the warranty is valid only in the country of purchase. Contracts for additional warranty services, such as on-site service, may be available from any authorized HP service facility in countries where the product is distributed by HP or by an authorized importer.

B. Limitations of Warranty

1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE HP PRODUCTS, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of Liability

1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer’s sole and exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

D. Local Law

1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary from state to state in the United States, from province to province in Canada, and from country to country elsewhere in the world.

2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty Statement may not apply to the customer. For example, some states in the United States, as well as some governments outside the United States (including provinces in Canada), may:

a. Preclude the disclaimers and limitations in this Warranty

Statement from limiting the statutory rights of a consumer (e.g., the United Kingdom);

b. Otherwise restrict the ability of a manufacturer to enforce such

disclaimers or limitations; or

c. Grant the customer additional warranty rights, specify the

duration of implied warranties which the manufacturer cannot disclaim, or not allow limitations on the duration of implied warranties.

3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF HP PRODUCTS TO SUCH CUSTOMERS.

Index

Symbols

(Black cartridge) 49

(Power button) 42, 44

(Print cartridge light) 44, 50

(Resume button) 6, 38, 44

(Tri-Color cartridge) 49, 50

accessories, ordering 60 addresses for ordering 62 adjusters, paper 3, 4 aligning print cartridges 10, 42 America Online 45 art, printing 21–22 Avery labels 29, 30, 58

Banner light 36 banner switch 36, 43 banners

choosing paper for 36, 58 loading problems 43 margin problems 43 paper jams 37, 43 paper types to avoid 36 preparing paper for 37 print settings 36 printing 36–38 problems 38, 43

Best mode print speed 57 Best print quality 10 bidirectional communications 7,

43, 44, 48

black and white printing 10 black print speed 57

black resolution 57 bleeding ink 3, 43 Book option 16 brightness of paper 2 business cards 34 business forms 14 button

Power 42 Resume 6, 38

cable 44 capacity of paper 3 cards

choosing paper for 34, 58 orientation 34 print settings 34 printing 34–35 stacking 34

cartridges See print cartridges CD-ROM disk 22 charts 2 choosing paper 2, 43 cleaning print cartridges 10, 43 clearing jammed paper 6 clip art 21 coated paper 2 color

about 19 adjusting 20 matching 19 missing 43 options 20 paper choices 2 printing 2 problems 19, 43 turning off 19 wrong 43

color print speed 57 color resolution 57 ColorSmart technology 20 communications 44

bidirectional 42, 43, 48 printer 44 problems 7 two-way 42, 43

CompuServe 45 copyright law 21 custom paper sizes 14 customer support 45 Cut-Sheet option 38

default print settings 5 default printer 42 dialog boxes See HP print settings

box and HP Toolbox

different paper size 14 digital photographs 22 door

rear access 6 top cover 61

DOS

printing 48, 56 system requirements 48

DOS Character Set 58 double-sided printing See two-sided

printing

dpi, in pictures 22 draft mode 10 drawer

IN 3, 4, 58 paper 58

driver

printer software 45

duty cycle 57

EconoFast mode

print speed 57 when to use 10, 43

electronic files, creating 21–22 electronic support 45 energy usage 18, 58 envelopes

choosing 26, 58 creating 28 multiple 27 print settings 26, 27 printing 26–28 problems with 27 rotating 27 single-envelope slot 26 sizes 27 types to avoid 26

environment, operating 48, 58 error messages 7

FAQs 45 faxes 42 fibers on cartridges 52 files, electronic 21–22 Flip Horizontal

iron-on transfers 39 print setting 18

flipped printing 18 fonts 23

buying 24 choosing 23 installing additional 58 previewing 24 sans serif 23 serif 23 special-purpose 23 TrueType 24 Type 1 24 using 24

forms, multi-part 3 fuzzy printing 38

glossy paper 2 grayscale

drafts 19 inadvertent use of 43 printing 10 turning on and off 19

greeting cards 35

help

HP Toolbox 11 online 40 technical support 45

Hewlett-Packard papers 2

ordering from HP 60

How Do I? tab (HP Toolbox) 12 HP Banner Paper 36 HP Bright White Inkjet Paper 2 HP Custome Care Web site 45 HP Deluxe Photo Paper 2, 5, 33 HP DeskJet Utilities 11 HP Direct 2 HP Greeting Card Paper 35 HP Inkjet print cartridges See print

cartridges

HP Premium Inkjet Paper 2 HP Premium Transparency Film 31 HP print settings box 8

finding 9 purpose of 10

HP (Hewlett-Packard) Desk-Jet Printer User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Congratulations on the purchase of your HP DeskJet printer!

Unpack Your Printer

Connect Your Printer to Your Computer

Plug in Your Printer

Insert the Print Cartridges

Load Paper in Your Printer

Install the Printer Software

To ensure successful installation of the printer software:

Installing from the CD: Windows 95, Windows 98, and Windows NT 4.0

Installing from the CD: Windows 3.1x

Installing from Disks: Windows 95, Windows 98, or Windows 3.1x

If you have problems installing

Additional information about installing your printer software

Align the Print Cartridges

Print a Page

Support and Registration

Table of Contents

Printing Basics

How to Choose Paper

How to Put Paper in the Printer

How to Print

Printer Software

HP Print Settings Box

HP Toolbox

Windows 95, Windows 98, and Windows NT 4.0

Windows 3.1x

Beyond the Basics

How to Print on Different Paper Sizes

How to Print on Both Sides of the Paper

How to Flip a Document

About Color

Turning Off Color

Adjusting the Color

About pictures

About Text

Choosing Fonts

Using Fonts

Buying Fonts

What You Can Print

Envelopes

How to Print a Single Envelope

How to Print a Stack of Envelopes

Labels

Transparencies

Photographs

Cards

Banners

Iron-On Transfers

Getting Help When Things Go Wrong

Click your way to a solution

No page came out of the printer

A blank page came out of the printer

The text or graphics are in the wrong place

The print quality is poor

Something on the page is wrong or missing

You’re having trouble printing a banner

Printer Communications

Buttons and Lights

HP Customer Care

Troubleshooting Using the Toolbox

Electronic Support Information

Printer Software

HP Customer Care By Phone

More About Your Printer

System Requirements

Print cartridges

Storing and using print cartridges

Removing print cartridges

Aligning the print cartridges

Cleaning the print cartridges

Uninstalling the software

For Windows 3.1x, do one of the following:

For Windows 95, Windows 98, and Windows NT 4.0, do one of the following:

Printing from DOS

Minimum printing margins

Specifications