HP Deskjet 642c User Manual

User’s Guide

Navigating the User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Connecting your printer with a parallel printer cable. . . . . . . . . . . . . . . . . . . 3

Connecting your printer with a USB Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

More information about your printer software . . . . . . . . . . . . . . . . . . . . . . . .22

Printing Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

How to choose paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Finding the HP print settings box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

How to print on standard paper sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

How to print on different paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

How to print on both sides of the paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

How to create a mirror image of your document. . . . . . . . . . . . . . . . . . . . . .32

About color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

About pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Beyond the Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Printing Photographs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Printing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Printing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Printing Iron-On Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

The HP DeskJet Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Maintaining your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

Increasing printer performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Minimum printing margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Supplies and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Language Codes for DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Environmental Attributes of the DeskJet Printer. . . . . . . . . . . . . . . . . . . . . . 70

Navigating the User’s Guide

Use the navigation controls at the bottom of each page to move through the guide:

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Acrobat® Reader provides a number of ways to page through a document. You may use the navigation buttons in the toolbar.

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for more

information.

Setting Up Your Printer

Your HP DeskJet printer is designed for connection to your computer using either of the following cables:

Parallel printer cable

computer is running either Windows 3.1x, 95, 98, NT 4.0, or Windows 2000 Professional. See “Connecting your printer with a parallel printer cable” on page 3 for instructions.

Universal Serial Bus (USB) cable

supported if you are running Windows 98 or Windows 2000 Professional on your computer. See “Connecting your printer with a USB Cable” on page 12 for instructions.

The printer cable is not supplied with the printer.

purchase the printer cable separately. See page 66 for ordering information.

– You can use this method when your

– This method is only

You must

Connecting your printer with a parallel printer cable

Note: If you are using a USB cable for communications

between your printer and your computer, see page 12.

Step 1: Unpack your printer

Remove the packing material and the packing tape from the outside of the printer.

Tape

Step 2: Connect parallel cable

You’ll need to buy a printer cable that supports bi-directional communication (IEEE 1284-compliant), such as HP part number C2950A.

Make sure both the printer and the computer are turned off.

Plug the end of the cable that does not have screws attached into the printer. Snap both clips into the notches.

Tape

Open the top cover and remove the plastic packing material from the inside of the printer.

Close the top cover.

Tape

Packing material

Plug the other end into the computer and tighten the screws.

Step 3: Plug in the power cord

Leave the computer and the printer turned off.

Plug the power adapter cord firmly into the connector on the back of the printer.

Plug the appropriate end of the power cord into the power adapter.

Plug the other end of the power cord into an electrical outlet.

Note: Always use the Power button on the front of the

printer to turn the printer on and off. Using a power strip, surge protector or a wall outlet switch to turn the printer on and off may cause premature failure.

Step 4: Load paper in your printer

Slide out the paper adjusters as far as possible.

Paper-width adjuster Paper-length adjuster

OUT Tray

IN Tray

Remove a stack of paper from its packaging. (Make sure all the paper in the stack is the same size and type.) Tap the stack on a flat surface to even it up.

Load the paper into the IN tray,

printable side down

Push the paper toward the back of the paper tray until it stops.

Slide both paper adjusters to fit snugly against the paper’s edges.

Step 5: Insert print cartridges

Press the Power button to turn on the printer. The Power light comes on.

Open the top cover. The print cartridge cradle moves to an accessible position,

and the Resume

light flashes.

Cartridge cradle

Resume light (flashes)

Power light (on)

Remove the print cartridges from their individual packages.

Carefully remove the protective vinyl tape from the tri-color and black print cartridges.

Note: Be sure not to touch the ink nozzles or the copper

electrical contacts. Also, do NOT remove the copper strip; these are electrical contacts required for proper operation of the print cartridges.

Insert the black print cartridge in the right cradle, and insert the tri-color print cartridge in the left cradle. You must insert both print cartridges for the printer to operate.

Black Print Cartridge

Vinyl Tape

Vinyl TapeInk Nozzles Ink Nozzles

Tri-color Print Cartridge

Tri-Color cartridge Black or

Photo cartridge

Close the top cover. The Resume light continues to blink for awhile and then

goes off. (You’ll hear the cartridge cradle return to its home position on the right side of the printer.)

Note: If the Resume light continues to blink or if the

cradle doesn’t move to the right side of the printer, take out both cartridges and reinsert them.

When a print cartridge starts to run out of ink, replace it. If you do not have a replacement, leave the empty print cartridge in the cradle of the printer. The printer will not print with only one print cartridge installed.

We recommend you keep spare print cartridges on hand. When buying print cartridges, check the part numbers referenced below carefully to make sure you are buying the right print cartridges for your printer. These print cartridges have been specifically designed to work with your printer to produce results that are always clear, always sharp.

HP No. [15] (equivalent to C6614 Series)

Black Tri-Color HP No. [49] (equivalent to 51649 Series) HP Photo Cartridge C1816

Step 6: Install printer software

Before you can use your new HP DeskJet printer, you must install the printer software on the computer from which you will print. Your printer software is located on the CD included with your printer.

From time to time, Hewlett-Packard provides updated printer software. Go to “Printer Software” on page 50 for information on obtaining updated printer software.

Before You Begin

Make sure the computer is fully set up and operational.

Make sure that the printer is properly set up and ready to print using the instructions provided earlier.

Make sure that the printer is connected to the computer with a parallel printer cable and that no peripheral devices (such as scanners, backup units, and switch boxes) are installed between the printer and the computer.

Make sure both the printer and the computer are turned on.

Close any software programs that are open and running on the computer, except the HP DeskJet installer, Windows Explorer, or Program Manager. See page 22 for instructions on how to close software programs.

Installing printer software from the CD

Windows 95, 98, and NT 4.0:

Turn on your computer and wait for Windows to start.

Insert the HP printer software CD into your CD-ROM drive.

Note: If the New Hardware Found box appears during the

installation procedure, click the “X” in the upper-right corner of the box, or click Cancel.

Select

Start

➙

Run

Click

Browse

5 Browse

Click on

Click

Open

to the CD icon .

Setup

8 Setup

file appears in the

Run

dialog box. Click OK.

Windows 2000 Professional

If you are a Windows 2000 Professional user, visit HP’s web site at

http://www.hp.com/cposupport/eschome.html

information.

for more

Note: If you need the printer software on floppy disks:

Follow on-screen instructions to install your printer software.

Windows 3.1x:

In Program Manager, select

Type the identifier of your computer’s CD-ROM drive, then type

setup.exe

Follow on-screen instructions to install your printer software.

. For example,

File

➙

Run

D:\setup.exe

, then click OK.

Note: If you don’t know which drive letter is for

your CD-ROM player, open Windows Explorer or File Manager and look for the letter next to the CD-ROM icon.

• Contact your local HP Customer Care Center, listed on page 51.

• If you have access to a computer with a CD-ROM drive, insert the printer software CD in this computer’s CD-ROM drive and begin the software installation. When the opening screen appears, select Make diskettes of your

printer software.

If you have problems installing

Make sure your printer is on and all connections are firm.

•

Exit your software programs. Then turn off the computer and

•

the printer. Turn on the printer, then turn on the computer.

•

Close any virus protection programs that are running on your computer. Either right-click the virus protection program’s icon on the taskbar and select upper-right corner of the virus protection program’s open window.

Uninstall the printer software using the instructions on

•

page 23 then repeat the installation procedure. If you’re still having problems with the installation, call an

•

authorized HP dealer or HP Customer Care representative. For the phone number of the support center nearest you, see

HP Customer Care by Phone

Disable

on page 51.

, or click the “x” in the

Connecting your printer with a USB Cable

Note: The USB cable set up requires Windows 98 or

Windows 2000 Professional. If you are using a parallel cable for communications between your printer and your computer, see page 3.

What is USB?

Universal Serial Bus (USB) makes it easy to connect devices to your computer without having to open your PC. USB uses a standard port and plug combination for connecting devices like printers, modems, scanners, and digital cameras. It also offers the benefit of being able to easily add, remove, and move devices.

USB is an option to customers who want to print from Windows 98 or Windows 2000 Professional across the USB cable. If your computer’s USB port is enabled and properly set up, you can connect your HP DeskJet printer to it or to a chain of USB devices via a USB cable.

USB Step 1: Unpack your printer

Remove the packing material and the packing tape from the outside of the printer.

Tape

Open the top cover and remove the plastic packing material from the inside of the printer.

Tape

USB Step 2: Plug in the power cord

Leave the computer and the printer turned off.

Plug the power adapter cord firmly into the connector on the back of the printer.

Plug the appropriate end of the power cord into the power adapter.

Plug the other end of the power cord into an electrical outlet.

Do NOT connect your USB cable between the printer and

the computer at this time.

Close the top cover.

Packing material

Note: Always use the Power button on the front of the

printer to turn the printer on and off. Using a power strip, surge protector or a wall outlet switch to turn the printer on and off may cause premature failure.

USB Step 3: Load paper in your printer

Slide out the paper adjusters as far as possible.

OUT Tray

IN Tray

Paper-width adjuster Paper-length adjuster

Remove a stack of paper from its packaging. (Make sure all the paper in the stack is the same size and type.) Tap the stack on a flat surface to even it up.

Load the paper into the IN tray,

printable side down

Push the paper toward the back of the paper tray until it stops.

Slide both paper adjusters to fit snugly against the paper’s edges.

USB Step 4: Insert print cartridges

Press the Power button to turn on the printer. The Power light comes on.

Open the top cover. The print cartridge cradle moves to an accessible position,

and the Resume

light flashes.

Cartridge cradle

Resume light (flashes)

Power light (on)

Remove the print cartridges from their individual packages.

Carefully remove the protective vinyl tape from the tri-color and black print cartridges.

Note: Be sure not to touch the ink nozzles or the copper

electrical contacts. Also, do NOT remove the copper strip; these are electrical contacts required for proper operation of the print cartridges.

Insert the black print cartridge in the right cradle, and insert the tri-color print cartridge in the left cradle. You must insert both print cartridges for the printer to operate.

Black Print Cartridge

Vinyl Tape

Vinyl TapeInk Nozzles Ink Nozzles

Tri-color Print Cartridge

Tri-Color cartridge Black or

Photo cartridge

Close the top cover. The Resume light continues to blink for awhile and then

goes off. (You’ll hear the cartridge cradle return to its home position on the right side of the printer.)

Note: If the Resume light continues to blink or if the

cradle doesn’t move to the right side of the printer, take out both cartridges and reinsert them.

HP No. [15] (equivalent to C6614 Series)

Black Tri-Color HP No. [49] (equivalent to 51649 Series)

HP Photo Cartridge C1816

USB Step 5: Insert printer software CD in the computer

1 Turn on the computer and wait for Windows 98 to start. 2 Insert the HP printer software CD into your CD-ROM drive.

Note: Your printer software will not start until after you

have connected the USB cable.

USB Step 6: Connect USB cable

USB Step 7: Install USB and printer software

1 Plug one end of the USB cable into the USB port on the

printer.

2 Plug the other end into any USB port on the computer.

Windows 98

Note: You can also refer to steps 8a through 8h on the

USB Cable Setup Quick Start Poster

1 After a few seconds, the Add New Hardware Wizard screen

appears.

Note: If the Add New Hardware Wizard screen does not

appear, your computer may not be USB-enabled. You can still enjoy the full capabilities of your HP DeskJet 640C Series printer by connecting the printer to the computer with a parallel cable. Go to “Connecting your printer with a parallel printer cable” on page 3 for setup instructions.

2 Click Next.

3 Click Next in this screen, too.

4 Select Specify a location and then click the Browse button.

Do NOT click Next.

5 Double-click the CD icon. Click on the win98usb folder,

then click OK.

6 Click Next.

The Add New Hardware Wizard searches for the win98usb driver. If Windows is unable to locate a driver, click Back to return to Step 4.

7 When the driver file is located, click Next.

The driver file is installed on your computer.

9 Soon the opening screen for installing the HP DeskJet

printer software appears. Click Next, and follow the on-screen instructions.

8 When you are notified that installation of the USB software is

completed, click Finish.

If something goes wrong with the USB software installation, go to “Problems with your USB installation?” on page 21.

If something goes wrong with the printer software installation, go to “If you have problems installing” on page 12.

Windows 2000 Professional

If you are a Windows 2000 Professional user, visit HP’s web site at http://www.hp.com/cposupport/eschome.html for more information.

Problems with your USB installation?

How can I determine if my computer’s USB port is enabled?

First, follow the installation instructions beginning on page 12. If you don’t see the Add New Hardware Wizard screen after connecting your printer to your computer, perform these steps:

1 In Windows 98, select Start ➙ Settings ➙ Control Panel. 2 Double-click the System icon. 3 Click the Device Manager tab. 4 Click the plus (+) icon before the Universal Serial Bus

Controller item.

If you see a USB host controller and a USB root hub listed, USB is probably enabled. If your printer is connected through another USB device or hub, connect your printer directly to the USB port on the computer. Also, make sure the cable connections are firm. (USB hubs are hardware devices into which you can plug multiple USB cables.)

I accidentally cancelled the USB installation the first time I connected my HP DeskJet printer to my computer. How do I get it to appear again?

To redisplay the USB installation screens:

1 Disconnect the USB cable from your printer. 2 Insert the printer software CD (or Disk 1 if you have diskettes)

into your computer.

3 Click Start 4 Browse to your disk drive and select Setup, then click Open. 5 The setup.exe file will appear in the dialog box. Click OK. 6 Select the Remove HP DeskJet 640C Series Software

option.

7 Connect the USB cable to your printer again. The USB

installation screen should appear again.

8 Continue with the first step of “USB Step 7: Install USB and

printer software” on page 18.

➙ Run.

If you do not see these devices listed, refer to your computer’s documentation or contact the manufacturer for more information on enabling and setting up USB. Remember, you can always use a parallel cable to connect your printer’s parallel port to your computer.

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