UserGuide_QuickRef.book Page i Tuesday, May 15, 2001 4:34 PM
1 language
Windows
quick reference guide
hp deskjet 656c series
UserGuide_QuickRef.book Page ii Tuesday, May 15, 2001 4:34 PM
language 1
acknowledgements
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated.
notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including,
but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Hewlett-Packard will not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
terms and conventions
The following terms and conventions are used in the quick reference guide:
terms
The HP Deskjet 656c series printer may be referred to as HP Deskjet 656c or HP Deskjet.
symbols
The > symbol guides you through a series of software steps. For example:
Click Start > Programs > hp deskjet 656c series > Release Notes to view the release notes.
cautions
A Caution indicates possible damage to the HP Deskjet or to other equipment. For example:
Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.
Edition 1 August 2001
Copyright 2001 Hewlett-Packard Company
UserGuide_QuickRef.book Page i Tuesday, May 15, 2001 4:34 PM
quick reference guide
hp deskjet 656c series
table of contents
introducing the hp deskjet printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 printer cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
viewing quick help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Windows 98, Me, and 2000 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
contacting hp customer care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 support process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 hp e-support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 hp support by phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 obtaining hp repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 obtaining a warranty extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
solving Windows installation problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 environmental statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . inside back cover
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UserGuide_QuickRef.book Page ii Tuesday, May 15, 2001 4:34 PM
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UserGuide_QuickRef.book Page 1 Tuesday, May 15, 2001 4:34 PM
introducing the hp deskjet printer
what’s in the box
Thank you for buying an HP Deskjet printer! Your printer box contains the following items:
• |
HP Deskjet 656c printer |
• |
quick reference guide |
• |
Power cord |
• |
quick start poster |
• |
Power module |
• |
Black print cartridge |
• |
Printer software CD |
• |
Tri-Color print cartridge |
If any of these items is missing from your box, talk to your HP dealer or contact
HP Customer Care. See “contacting hp customer care” on page 6 for more information.
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hp |
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kjet65rt |
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6c |
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1. printer 2. quick start poster 3. quick reference guide 4. printer software 5. black print cartridge 6. tri-color print cartridge 7. power cord 8. power module
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print cartridges
The HP Deskjet printer box includes two print cartridges. The print cartridge boxes and the electronic quick help manual contain installation instructions.
When you replace a print cartridge, verify that you have the correct part number:
•Black—HP 20 (HP C6614)
•Tri-Color—HP 49 (HP 51649)
1. black print cartridge 2. tri-color print cartridge 3. ink nozzles 4. copper contacts 5. protective plastic tape
Caution! When you replace a print cartridge, do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. Do not remove the copper strips. They are required electrical contacts.
printer cables
A printer cable is not included in the box. Purchase a USB-compliant interface cable which is used with Windows 98, Me, and 2000 systems.
software updates
Printer software, also called the printer driver, communicates your print requests to the printer. Use either of the following methods to obtain copies and updates of the printer software:
•Download the printer software from HP’s Website.
•Phone HP Customer Care to request a CD containing the software update files.
See “contacting hp customer care” on page 6 for support telephone numbers and Website addresses.
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finding information
Several documents are included with the HP Deskjet. They provide instructions on how to install the printer software, operate the printer, and find help when you need it. The following chart lists where to find specific types of information.
for information about... |
see... |
platform |
Setting up the printer and |
quick start poster |
Windows |
installing the printer |
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software |
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Printer features, |
quick help |
Windows |
specifications, |
(See “viewing quick help” for |
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maintenance, print |
information) |
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cartridges, how to print, |
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and printer problem |
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solving |
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Printer box contents, |
quick reference guide |
Windows |
HP Customer Care, |
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warranty information, |
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and installation problem |
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solving |
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Hardware and software |
HP Deskjet release notes |
Windows |
compatibility with the |
Click Start > Programs > hp |
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printer |
deskjet series > release notes |
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Onscreen options in the |
What’s This? help |
Windows |
printer software |
Click the right mouse button |
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in the relevant screen. |
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HP's empty inkjet |
Visit HP's Website at http://www.hp.com/go/ |
All platforms |
cartridge return and |
recycle or call 1-888-447-0145 (in the U.S. |
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recycle program |
only) |
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