HP Deskjet 6120 User Manual

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hp deskjet 6120 series printer
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reference guide
hp deskjet 6120 series printer
table of contents
what’s in the box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
connectivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
USB cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
finding information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
viewing the onscreen user’s guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
buttons and lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
cancel button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
print cartridge status light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
resume button and light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
power button and light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
ethernet lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
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built-in ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
network configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
internal web page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
connect the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
install the printer software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Windows USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
troubleshooting: ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
support process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
software updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
hp support by phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
product repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
obtaining a warranty extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
hp printer limited warranty statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
product specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
regulatory model number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
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Edition 1 September 2002 Copyright 2002 Hewlett-Packard Company
notice
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The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited
to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard will not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without
the prior written consent of Hewlett-Packard Company.
acknowledgements
Microsoft and Windows are registered trademarks of Microsoft Corporation. Adobe and Acrobat are registered trademarks of Adobe Systems Incorporated. Mac, Macintosh, AppleTalk, and Mac OS are trademarks of Apple Computer, Inc., registered in the
U.S. and other countries.
terms and conventions
The following terms and conventions are used in this reference guide:
terms
The hp deskjet 6120 series printer may be referred to as the HP Deskjet 6120 printer, the HP Deskjet, the HP printer, or the
symbols
The > symbol guides you through a series of software steps. For example:
Click Start > Programs > Hewlett-Packard > [hp deskjet printer] the release notes.
cautions
A Caution indicates possible damage to the HP printer or to other equipment. For example:
Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.
printer.
> release notes to view
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introducing the hp deskjet 6120 series printer
what’s in the box
Thank you for buying an hp deskjet 6120 series printer! Your printer box contains the following items:
1. printer
2. two-sided printing accessory (duplexer)
3.
setup
posters
reference guide
4. this
If any of these items is missing from the box, talk to your HP dealer or contact HP Support. See
“contacting hp support”
on page20 for more information.
5. printer software CD
6. black (hp 45) print cartridge
7. tri-color (hp 78) print cartridge
8. power cord(s)
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Printer drivers for Mac OS 8.6, 9.04+, and Mac OS X Classic are available on HP’s website:
http://www.hp.com/support
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connectivity
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This printer has several connectivity options:
• USB cable
•Network
USB cable
Purchase a Universal Serial Bus (USB)
2.0 full speed compliant cable. Use with Windows 98, Me, 2000, XP, and/or Macintosh computer systems.
Macintosh computers running Mac OS 8.6 can connect to the printer only through the printer’s USB port.
network
Both the Windows and Macintosh platforms offer a number of ways to connect the printer to a network.
Windows
Macintosh
wireless connection
Use an HP Jetdirect 380x wireless external print server to make the printer available on a wireless network (see the print server documentation for instructions).
wired network connection
Use the printer’s built-in ethernet feature to connect the printer to an ethernet network (see “built-in ethernet” on page 9).
Only Macintosh computers running Mac OS 9.04+ or Mac OS X v10.1+ and that support TCP/IP can communicate with the printer via the built-in ethernet feature.
wireless connection
Use an HP Jetdirect 380x wireless external print server to make the printer available on a wireless network (see the print server documentation for instructions).
wired network connection
Use the printer’s built-in ethernet feature to connect the printer to an ethernet network (see “built-in ethernet” on page 9).
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finding information
Several documents are included with the HP printer. They provide instructions on how to install the printer software, connect the printer to a network, operate the printer, and find help.
see... for information about... platform
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Windows setup poster
Macintosh setup poster
this
reference guide
Printer Assistant
• Installation troubleshooting
• Printer software and hardware setup
Macintosh setup instructions Macintosh
• Printer box contents
• Additional installation troubleshooting
•HP support
• HP printer warranty
• Printer documentation, including the onscreen
user’s guide
•HP support
• Productivity solutions
• Shopping links to printer supplies and other HP products
• Printer and software utilities
• Networking information, including:
Windows
Windows Macintosh
Windows
Using the printer on a network
Setting up wireless print servers and ethernet
connections
hp deskjet 3820 series
onscreen
user’s guide
Complete product information including:
• Using, maintaining, and troubleshooting the printer
• Warranty statement
• Environmental statement and regulatory notices
(For access instructions, see “viewing the onscreen user’s guide” on page 6.)
Macintosh
release notes
Known software compatibility issues:
•Click
Start > Programs > Hewlett-Packard >
[hp deskjet printer] >
release notes
Windows
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viewing the onscreen user’s guide
The onscreen user’s guide provides instructions for using the HP printer. Information is also provided to help you solve printer problems that may occur.
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Windows
When you install the printer software, the onscreen user’s guide is installed automatically. Open the user’s guide through the HP Printer Assistant, a tool that also provides:
• Network printing information
• Customer care through HP support
• Productivity solutions
• Shopping links to printer supplies and other HP products
• Printer and software utilities
The HP Printer Assistant on the Windows desktop after you install the printer software.
accessing the user’s guide
To view the user’s guide:
1. Double-click the hp printer assistant
icon on your computer desktop. The HP Printer Assistant appears.
2. Click the documentation button.
3. Click printer user’s guide.
You can also open the user’s guide from the Start menu by clicking
Programs > Hewlett-Packard > [hp deskjet printer]
> user’s guide.
icon is displayed
Start >
Adobe Acrobat versions of the user’s guide
The user’s guide is also available in the following languages:
• Arabic
• Greek
•Hebrew
• Turkish If you
want to view the user’s guide in
one of these languages:
1. Double-click the hp printer assistant
icon on your computer desktop.
2. Click the documentation button on the
HP Printer Assistant screen.
3. Click printer user’s guide.
4. Select user’s guide is available in other
languages
5. Insert the printer software CD into the
computer’s CD-ROM drive.
6. Select your language from the list that
appears.
If Acrobat Reader is installed on
your computer, the user’s guide is displayed.
If Acrobat Reader is not installed on
your computer, it is installed automatically, then the user’s guide is displayed.
at the bottom of the screen.
Use Acrobat 4.0 or later to view the user’s guide.
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Macintosh
Adobe Acrobat Reader 4.0 or later is required to view the user’s guide in Mac OS 8.6 and 9.04+. If you do not have Acrobat Reader, install it from the printer software CD.
If you are a Mac OS X v10.1+ user, view the onscreen user’s guide with Adobe Acrobat Reader 5.0 (available free of charge from www.adobe.com). You will not be able to navigate the onscreen user’s guide using Preview.
To open the user’s guide:
1. Insert the printer software CD into the
computer’s CD-ROM drive. The
HP Deskjet screen is displayed.
2. Select the User’s Manuals folder for
your language.
3. Do one of the following:
Double-click the User’s Guide icon if
Acrobat Reader is installed on your computer.
(Mac OS 8.6 and 9.x) Double-click
the
Reader Installer icon if Acrobat
Reader is not installed on your computer.
Adobe Acrobat Reader is installed automatically. After it is installed, double-click the
User’s Guide icon
to display the user’s guide.
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