HP DeskJet 5550 User Manual

hp deskjet 5550 series

table of contents

notices

notices and acknowledgements terms and conventions accessibility using the onscreen user's guide

special features

getting started

printer features buttons and lights paper trays print cartridges automatic paper-type sensor reserve mode automatic two-sided printing module (duplexer) connectivity

printing

using printer software with Mac OS 8.6, 9.x, and X Classic using printer software with Mac OS X printing a document two-sided printing printing digital photographs auto-on and auto-off feature

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table of contents

using the automatic paper-type sensor borderless printing plain paper envelopes transparencies labels index cards and other small media Hagaki cards photographs greeting cards posters banners iron-on transfers

maintenance

replacing print cartridges refilling print cartridges aligning print cartridges automatically cleaning print cartridges manually cleaning the print cartridge cradle maintaining print cartridges maintaining the printer body removing ink for skin and clothing using the hp inkjet utility

troubleshooting

printer is not printing problems with printouts printer lights are flashing or on print cartridge status light is on print cartridge status light is flashing

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table of contents

printer is too slow two-sided printing problems borderless printing problems "There is a problem with the Print Cartridges" error message

appears on the computer screen

specifications

printer specifications minimum system requirements automatic two-sided printing module specifications minimum printing margins environmental statement print cartridge recovery limited warranty regulatory notices

index

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notices

● notices and acknowledgements

● terms and conventions

● accessibility

● using the onscreen user's guide

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notices and acknowledgements

hewlett-packard company notices

The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material

including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

acknowledgments

Apple, the Apple logo, AppleTalk, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, MacOS, Powerbook, Power Macintosh, and Quickdraw are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

TrueType is a U.S. trademark of Apple Computer, Inc. Adobe and Acrobat are trademarks of Adobe Systems Incorporated.

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terms and conventions

The following terms and conventions are used in the User's Guide.

terms

HP Deskjet printers may be referred to as the HP Deskjet printer, the HP printer, or printer.

symbols

The > symbol guides you through a series of software steps. For example: Click File > Page Setup .

cautions and warnings

A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example:

Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts

will result in clogs, ink failure, and bad electrical connections.

A Warning indicates possible harm to yourself or to others. For example:

Warning! Keep both new and used print cartridges out of the reach of children.

icons

A Note icon indicates that additional information is provided. For example:

For great results use HP products.

A Printing instructions icon indicates that a description of print options is available in the onscreen user's guide. For example:

For a description of available print options, click the appropriate operating system:

Mac OS 8.6, 9.x, or X Classic or Mac OS X.

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accessibility

For accessibility information, visit Apple's Website at http://www.apple.com/disability/.

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using the onscreen user's guide

This onscreen user’s guide is viewed through Adobe Acrobat Reader version 4.0 or greater.

Use the following tools to view and navigate the onscreen user's guide:

● View Buttons: Click these buttons to change page views:

View the page in actual size

Fit the page in the window

Fit the page width in the window

● Zoom: Use to zoom in on a page.

● Bookmarks: Click a bookmark to view a topic.

● Navigation Buttons: Click these buttons to navigate:

Go to the first page of the document

Go backward one page

Go forward one page

Go to the last page of the document

Go to the previous view

Go to the next view

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special features

Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features:

Photo print cartridge: Great performance, with a photo print cartridge that prints stunning true-to-life photos.

Digital photo printing: Enhanced

digital photo printing capabilities.

Borderless printing: Photos and cards print to the edges of the paper with

borderless

printing.

Reserve mode:

Reserve mode lets you continue printing with one print cartridge when

the other print cartridge has run out of ink. Auto-On and Auto-Off: Enable

Auto-Off to place the printer into a low-power, energy-

efficient mode after it has been idle for 30 minutes. The printer turns on automatically when you print a file.

Poster Printing:

Poster printing lets you print a poster on multiple pages which can be

taped together.

Poster printing is not available in Mac OS X.

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getting started

● printer features

● buttons and lights

● paper trays

● print cartridges

● reserve mode

● automatic paper-type sensor

● automatic two-sided printing module (duplexer)

● connectivity

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printer features

The HP printer has several features to make printing easier and more efficient. To view a printer feature, click below on the name of the feature.

1. buttons and lights

paper trays

1. reserve mode

print cartridges

automatic paper-type sensor

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printer features

1. connectivity

duplexer

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buttons and lights

The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the status of the printer.

1. Cancel button 2. Print Cartridge Status light

3. Resume button and light 4. Power button and light

cancel button

Pressing the Cancel button cancels the current print job.

print cartridge status symbol and light

The Print Cartridge Status light turns on or flashes when a print cartridge needs service.

resume button and lights

The Resume light flashes when an action is required such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing.

power button and light

The Power button turns the printer on and off. It may take a few seconds for the printer to turn on after pressing the Power button. The green light next to the Power button flashes when the printer is processing.

Caution! Always use the Power button on the front of the printer to turn the printer on and off.

Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause printer failure.

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paper trays

The printer has two paper trays: an In tray and an Out tray. The Out tray contains a slot for single envelope printing.

1. Out tray 2. In tray 3. single envelope slot

in tray

The In tray holds paper or other media to be printed. You can print different sizes of media by sliding the paper guides in and out.

1. paper width guide 2. paper length guide

out tray

Printed pages are deposited in the Out tray. Remove the Out tray to load paper.

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paper trays

Replace the Out tray before printing.

Out tray extension - Fold the Out tray extension out when printing a large number of pages. Also fold out the extension when printing in draft mode to prevent the paper from falling out of the tray. When the print job finishes, fold the tray extension into its storage slot.

1. Out tray extension

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print cartridges

Three print cartridges can be used with your printer:

● black print cartridge

● tri-color print cartridge

● photo print cartridge

1. black print cartridge 2. tri-color print cartridge 3. photo print cartridge

print cartridge selection

print cartridge

selection number

product number

black

c6656a

tri-color

c6657a

photo print

c6658a

For installation instructions, see

replacing print cartridges.

For storage instructions, see

maintaining print cartridges.

For recycling instructions, see

print cartridge recovery.

For print cartridge ink capacity, see the information included in the print cartridge packaging.

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automatic paper-type sensor

The Automatic Paper-Type Sensor determines the correct paper type and adjusts the print settings for most paper or media placed in the paper tray. Automatic is the default option in the Print dialog box.

This feature, particularly when used with HP paper and media, provides better printing results.

When the Automatic default option is selected, the Automatic Paper-Type Sensor is engaged. The printer scans the first page of a document with a blue optical sensor light to determine the best paper type setting. Once determined, the page is printed.

For more information, see

using the automatic paper type sensor.

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reserve mode

Reserve mode allows the printer to operate using only one print cartridge. It is initiated when a print cartridge is removed from the cradle.

1. remove print cartridge to initiate reserve mode

reserve mode output

Printing in reserve mode slows the printer and affects the quality of printouts.

when only this print cartridge is installed...

the result is...

black print cartridge Colors are printed as grayscale.

tri-color print cartridge

Colors print but black is grayed and is not a true black.

Printing a black text or monochrome document with a tri-color print cartridge increases printing time.

photo print cartridge Colors are printed as grayscale.

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reserve mode

exiting reserve mode

Install two print cartridges in the printer to exit the reserve mode. For instructions on installing a print cartridge, see replacing print cartridges.

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automatic two-sided printing module (duplexer)

The Automatic Two-Sided Printing Module (duplexer) is a special hardware feature that enables the printer to automatically print on both sides of a page.

installing the duplexer

1. Turn the latch counterclockwise on the printer’s Rear Access Door and remove the door.

Do not discard the Rear Access Door. In order to print, the Automatic Two-Sided Printing Module or the Rear Access Door must be attached to the printer.

2. Insert the Automatic Two-Sided Printing Module in the back of the printer until both sides snap into place.

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automatic two-sided printing module (duplexer)

Do not press the buttons on either side of the Automatic Two-Sided Printing Module when installing it in the printer. Use these buttons only when removing the Automatic Two-Sided Printing Module from the printer.

supported paper types

The Automatic Two-Sided Printing Module only works with certain media types. For a list of supported media types, see automatic two-sided printing module specifications.

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connectivity

The printer offers two options for connectivity:

● USB

● network

USB

The printer can connect to the computer with a USB cable.

For instructions on connecting the printer with a USB cable, see the Setup poster that came with the printer.

network

The printer can be connected to a network with an HP JetDirect External Print Server that supports an AppleTalk connection.

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printing

Click the following topic below to view an explanation of the printer software:

● using printer software with Mac OS 8.6, 9.x, and X Classic

● using printer software with Mac OS X

Click the appropriate topic below to view instructions on printing functions:

● printing a document

● printing digital photographs

● auto-on and auto-off feature

● two-sided printing

● using the automatic paper-type sensor

● borderless printing

Click the appropriate topic below to view instructions for printing on different paper types:

● plain paper

● envelopes

● transparencies

● labels

● index cards and other small media

● Hagaki cards

● photographs

● greeting cards

● posters

● banners

● iron-on transfers

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using printer software with Mac OS 8.6, 9.x, and X Classic

The printer is controlled by software installed on your computer. Use the printer software to perform the following tasks:

● choosing the printer

● printing from the computer's desktop

● checking the printer status

● using the page setup dialog box

● using the print dialog box

● viewing and changing the status of a print job

Mac OS X Classic is a Mac OS X feature that allows applications built for Mac OS 9.x to run on a Mac OS X computer. Mac OS X Classic applications have a Mac OS 9.x interface.

choosing the printer

Setting the printer as your computer's default printer will automatically route all print jobs to that printer. You can select another printer for a particular document; however, switching printers may affect a

document's formatting and pagination. If you select a printer, always check the document for changes in formatting and pagination before printing.

setting up the printer

Follow these steps to setup the printer:

1. Select Chooser from the Apple menu.

2. Click the hp printer icon in the left side of the Chooser dialog box.

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using printer software with Mac OS 8.6, 9.x, and X Classic

3. Click hp deskjet printer in the right side of the Chooser dialog box.

4. Do one of the following, depending on how the computer and the printer are connected:

❍ USB: Go to step 5. ❍ AppleTalk: Click the Setup button, then select the correct printer type.

5. Close the Chooser.

selecting a default printer

After setting up the printer with the Chooser, use one of the following methods to select it as the default printer:

● Click the menu bar printer icon at the top of the screen, then select the printer name.

● Click the control strip printer icon, then select the printer name.

● Click the desktop printer icon, then choose Set Default Printer from the Printing menu.

printing from the computer's desktop

Desktop printing is useful when you want to print a number of documents at once or print a document that is formatted for a particular printer.

Use one of the following methods to print from the desktop:

● Drag the icons of the documents you want to print to the printer icon on the desktop.

● Select the icons of the documents you want to print, then select File > Print. Select the options

you want from the Print dialog box, then click the OK button.

Desktop printing is not supported in Mac OS X Classic.

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using printer software with Mac OS 8.6, 9.x, and X Classic

checking the printer status

The printer desktop icon shows you the status of the printer.

icon meaning

Printer is idle and set as the default printer.

Printer is idle and not set as the default printer.

Printing on the default printer.

Printing stopped on the default printer.

Error on the default printer.

The printer driver is not available.

using the page setup dialog box

Use the Page Setup dialog box to modify a document's layout.

displaying the page setup dialog box

To display the Page Setup dialog box, open the software program used to create the document, then select File > Page Setup.

description

The following options are available on the Page Setup dialog box:

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1. Menu: Choose one of the following:

❍ Page Attributes: To set print options for the document. ❍ Application Attributes: To set print options specific to the application being used.

2. Page Size: Select the paper size.

3. Scaling (%): Reduce or enlarge a document image:

❍ Enter a number from 25-99 to reduce a document image. ❍ Enter a number from 101 to 400 to enlarge a document image.

4. Orientation: Click the appropriate icon for the page orientation.

5. Mirror Image: Click to print a mirror image.

6. Rotate 180º: Click to rotate the page image 180 degrees top to bottom (turns the original upside down).

7. Two-Sided Safe Margins: Click to adjust page margins for two-sided printing

8. Borderless Printing: See

borderless printing.

using the print dialog box

Use the Print dialog box to modify print settings for the document you are printing. The options displayed depend on the panel selected.

displaying the print dialog box

To display the Print dialog box, open the document you want to print, then select File > Print.

menu and buttons

Use the menu and buttons for these functions:

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using printer software with Mac OS 8.6, 9.x, and X Classic

1. Panel Menu: Click the menu to select different panels: General, Paper Type/Quality, Layout,

Color, Digital Photography, Background Printing, or an application-specific panel.

2. Settings Menu: Click to select one of the following:

❍ Select a pre-defined or Default set of print settings. ❍ Create or edit a set of print settings.

3. Preview: Click to see a preview of the printed document.

4. Cancel: Click to close the Print dialog box without printing.

5. OK: Click to print the document.

general

Use the General panel for these functions:

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using printer software with Mac OS 8.6, 9.x, and X Classic

1. Copies: Enter the number of copies to be printed.

2. Collate: Select to collate if printing multiple copies.

3. Print Back to Front: Select to print the last sheet first.

4. Pages: Choose one of the following:

❍ Click All to print the entire document. ❍ To print a range of pages, click From then enter the first page to print in the From: box

and the last page to print in the To: box.

paper type/quality

Use the Paper Type/Quality panel for these functions:

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1. Paper Group: Select the category of paper used, such as plain paper, or select automatic to engage the Automatic Paper-Type Sensor.

2. Paper Type: Select the specific type of paper used. The available options vary according to the Paper Group selected.

3. Quality: Quality of printout. There are five options to choose from: Best, Normal, Everyday,

FastDraft and High Resolution Photo. Best provides the best print quality at the slowest printing

speed. The print speed increases and the print quality lessens with Normal, Everyday, and FastDraft. FastDraft provides draft quality at the fastest printing speed. High Resolution photo is

available for some photo papers.

4. Ink: Click to set the ink dry time and density.

layout

Select the Layout panel for page layout options:

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