HP DeskJet 1120C User's Guide [fr]

User's Guide

Benutzerhandbuch

Guide d’utilisation

Handleiding

This User’s Guide with video help is also available in electronic copy in the
Starter CD.
Dieses Benutzerhandbuch ist mit Video-Hilfsfunktionen auch in der Starter-CD
enthalten.
Une version électronique de ce Guide d’utilisation avec aide vidéo est également
disponible sur le Starter CD de mise en route.
Een elektronisch exemplaar van deze gebruiksaanwijzing met video-hulp is
eveneens beschikbaar op de Starter-CD.

HP DeskJet 1120C

Professional Series

Acknowledgements

HP ColorSmart II, HP PhotoREt II and HP ZoomSmart Scaling
Technology are trademarks of Hewlett-Packard Company.

Microsoft is a U.S. registered trademark of Microsoft
Corporation.

Windows is a trademark of Microsoft Corporation.

Notice

The information contained in this document is subject to
change without notice.

Hewlett-Packard makes no warranty of any kind with regard
to this material, including, but not limited to, the implied
warranties of merchantability and fitness for a particular
purpose.

Hewlett-Packard shall not be liable for errors contained herein
or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.

No part of this document may be photocopied, reproduced,
or translated to another language without the prior written
consent of Hewlett-Packard Company.

English Français

Deutsch Nederlands

Marques

HP ColorSmart II, HP PhotoREt II et la echnologie de mise à
l’échelle HP ZoomSmart sont des marques de Hewlett­Packard Company.

Microsoft est une marque déposée américaine de Microsoft
Corporation.

Windows est une marque de Microsoft Corporation.

Avis

Les informations contenues dans ce document sont
susceptibles d’être modifiées sans préavis.

HP n’accorde aucune garantie de quelque sorte que ce soit
concernant ce matériel, y compris, mais sans s’y limiter, les
garanties implicites de commercialisation et d’adaptation à
un usage particulier.

HP ne saurait être tenu pour responsable des erreurs
éventuellement contenues dans ce document, ni des
dommages mineurs ou importants pouvant résulter de la
fourniture, du fonctionnement ou de l’utilisation de ce
matériel.

Aucune partie de ce document ne peut être photocopiée,
reproduite ou traduite dans une autre langue sans l’accord
écrit préalable de Hewlett-Packard Company.

Schutzrechtliche Hinweise

HP ColorSmart II, HP PhotoREt II und HP ZoomSmart
Scaling Technology sind Warenzeichen der Hewlett­Packard Company.

Microsoft ist ein eingetragenes US-Warenzeichen der
Microsoft Corporation.

Windows ist ein eingetragenes Warenzeichen der Microsoft
Corporation.

Sonstige Hinweise

Änderungen vorbehalten.

Hewlett-Packard leistet auf dieses Material keinerlei
Gewähr, u.a. auch nicht hinsichtlich dessen handelsüblicher
Qualität oder Eignung für einen bestimmten Zweck.

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Jede Vervielfältigung oder Wiedergabe dieses Dokuments
auf photomechanischem oder sonstigem Wege bzw. dessen
Übersetzung in andere Sprachen ist - auch auszugsweise ­nur mit vorheriger schriftlicher Genehmigung der Hewlett­Packard Company zulässig.

HandelsmerkenHandelsmerken

Handelsmerken

HandelsmerkenHandelsmerken

HP ColorSmart II, HP PhotoREt II en HP ZoomSmart
Scaling Technology zijn handelsmerken van Hewlett­Packard Company.

Microsoft is een in de VS gedeponeerd handelsmerk van
Microsoft Corporation

Windows is een handelsmerk van Microsoft Corporation.

BerichtBericht

Bericht

BerichtBericht

De informatie in dit document kan zonder bericht gewijzigd
zijn.

Hewlett-Packard biedt geen enkele garantie met betrekking
tot dit materiaal, met inbegrip van maar niet beperkt tot de
geïmpliceerde waarborgen van verhandelbaarheid en
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Hewlett-Packard Company.

Contents

English

Section

Section

Section

Getting Started

1

• Understanding the Printer's Parts and Functions

• Setting Up

• Accessing Information

Printing Basics

2

• Loading Paper

• Replacing and Maintaining Print Cartridges

• Getting to Know Your Printer Software

• Changing Print Settings

• Printing with Special Features

• Using Your Printer on a Network

• Printing from DOS Software Programs

Support3

• Troubleshooting

• Customer Support

• HP Supplies

2
4
7

8
10
11
12
13
15
17

18
21
23

Section

Specifications

4

• Printer Specifications

• Regulatory Notice

• Hewlett-Packard Warranty Statement

25
26
27

1

Understanding the Printer's Parts and Functions

Section 1 - Getting Started

9

8

1

2

3

5

4

6

7

4

Printer Parts Functions

1

2

3

4

5

6

7

Power Button and Indicator Turns the printer on and off. See the following section on

"Printer Lights".

Resume Button and Indicator Indicates that user intervention is required.

See the following section on "Printer Lights".

Cartridge Indicator Indicates print cartridges need user attention.

Paper Length/Width Adjuster Holds paper in place.

Alternative Top Media Feed Holds up to 10 sheets of paper.

Main Bottom Media Tray Holds the stack of commonly used paper.

Holds up to 150 sheets of paper.

Output Tray Receives paper as it comes out of the printer.

Holds up to 50 sheets of printed paper.

10

11

12

6

10

12

8

9

Print Cartridge Latches Secure the print cartridges.

Printer Cover Keeps dust particles from the printer parts.

Rear Media Feed For feeding thick paper requiring straight paper path.

11

Power Socket For connecting to a power source.

Parallel Port For sending and receiving data to and from the computer.

2

Printer Lights

The lights on the front panel of the printer indicate if the printer is on, in the process of receiving data,
or in an error state.

If the lights are... Then...

Power Off The printer is off. Press the Power button to turn on the printer.
Resume Off
Cartridge Off

Power On The printer is ready to print. You can send a document to the printer.
Resume Off
Cartridge Off

Power Blinking The printer is receiving data from the computer or is printing.
Resume Off Wait for the document to print.
Cartridge Off

Power Blinking There is either a paper jam or the movement of the print cartridge
Resume Blinking cradle is obstructed.
Cartridge Off

Power Blinking The printer is in error state.
Resume Blinking Turn the printer off and then on. If the three lights remain blinking,
Cartridge Blinking call your nearest Customer Support center, see page 21.

Section 1 - Getting Started

Power On This indicates one or more of the following:
Resume Off • the top cover is open;
Cartridge Blinking • a print cartridge is missing or not functioning properly.

Power On This indicates one or more of the following:
Resume Blinking • the printer is out of paper;
Cartridge Off • the printer is waiting for the ink on special media (transparencies)

to dry, before printing the next page;

• user intervention required to load or feed paper by following the
instructions on the computer screen before pressing the Resume
button to continue printing;

• user intervention required to feed paper to the rear media feed.

3

Setting Up

Step 1 - Unpack

1 Check that the following items are included with the printer:

Section 1 - Getting Started

2 Remove the packaging material and the four pieces of tape securing the printer

(one at the back).

3 Open the top cover and remove the fifth piece of tape and white packing material

from the inside of the printer.

Step 2 - Install the Output Tray

1 Remove the output tray from its plastic cover.

• Power Cord

• Black Print Cartridge

• Colour Print Cartridge

• Printer Software

• User’s Guide

• Output Tray

• Starter CD

• Print Kit

2 Align the guides on the output tray with the grooves on the printer.

3 Push the tray in to lock the left side then the right side.

4 Lower the tray to its horizontal position.

2

4

3

4

Step 3 - Connect the Cables

Note: The cable that connects the printer to the computer is not supplied with the printer. You will need to

purchase a parallel cable. HP recommends a high-quality IEEE-1284 compliant parallel printer cable
(HP part number C2950A or C2951A).

1 Turn the computer off.

2 Connect one end of the printer cable to the parallel port

on the back of the printer and snap both clips onto the
notches of the connector.

3 Connect the other end of the printer cable to the parallel

port on the back of the computer and tighten the screws
on the connector.

Note: Do not share the parallel port with a Zip drive or scanner.

4 Plug the power cord into the printer and then into a grounded outlet.

Step 4 - Install the Print Cartridges

1 Press the Power button to turn on the printer.

2 Open the printer cover.

The print cartridge cradles will move to the center of the printer.

Section 1 - Getting Started

3 Lift up the print cartridge latches.

4 Remove the colour print cartridge from its package.

5 Gently remove the tape covering the ink nozzles.

Be careful not to touch the ink nozzles or the
gold-coloured contacts.

6 Insert and push the print cartridge firmly down into the left cradle

and snap the cartridge latch onto the print cartridge.

7 Repeat steps 4 to 6 to install the black cartridge

into the right cradle.

Note: Both print cartridges must be correctly

installed for the printer to work.

8 Close the printer cover.

C1823A

51645A

5

Step 5 - Insert Paper

Main Bottom Media Tray

1 Raise the output tray and extend the paper

width and length adjusters to the maximum.

2 Insert up to 150 sheets of paper

Section 1 - Getting Started

aligning the right edge of the paper stack
against the right side of the In-Tray, print
side down. Slide the paper in until it stops.

3 Slide the paper width and length adjusters

in until they press lightly against the paper stack.

4 Lower the output tray to its horizontal position.

Alternative Top Media Feed

1 Extend the alternative media feed and slide the paper

width adjuster to the outermost position.

2 Insert up to a maximum of 10 sheets of paper along

the right side of the alternative media feed, print side down,
until it stops.

3 Slide the paper width adjuster in until it stops at the edges of the paper.

Step 6 - Install the Printer Software

Before you can use the printer, you must install the printer software. To install the printer software, you need
at least 8 MB of RAM and Microsoft Windows 3.1x or 95 installed in your computer. To install the Windows NT

4.0 printer software, you need at least 24 MB of RAM and Microsoft Windows NT 4.0 installed in your
computer. Please refer to page 25, “Hardware Compatibility” for hardware requirements.

Note: For Windows 95 users.

* If you see this message, New Hardware Found, before or during installation, select Do not

install a driver (Windows will not prompt you again) and click OK. Follow the instructions below to
install the printer software.

* If you see the Update Device Driver Wizard dialog, click Next. Subsequently, click Finish. Follow the

instructions below to install the printer software.

Installing from the Starter CD (Recommended)

Note: The Starter CD includes a utility to easily copy the HP DeskJet 1120C printer software to 3.5-inch,

high-density diskettes. This allows you to use the diskettes to install the software on systems that do
not have a CD-ROM drive. See the Printer Software menu in the Starter CD.

1 Start Microsoft Windows and make sure no other Windows applications are running.
2 Insert the Starter CD into your CD-ROM drive. The installation program will run automatically.
3 Click the Printer Driver option on the CD menu to install your printer software.

If the installation program does not automatically run, follow the instructions below.

6

Installing from Floppy Disks (or the Starter CD, if the install does not run automatically)

1 Start Microsoft Windows and make sure no other Windows applications are running.

2 Insert Disk 1 into your computer's floppy drive (or the CD into the CD-ROM drive).

3 Select File, Run in Windows 3.1 or select Start, Run in Windows 95/NT 4.0.

4 At the Command Line box,

• for floppy disk installation, type the letter of your computer's floppy disk drive followed by :\SETUP

(for example, A:\SETUP).

• for CD installation, type the letter of your computer's CD-ROM drive followed by :\INSTALL

(for example, D:\INSTALL).

5 Follow the instructions that appear on the screen to complete installation.

Step 7 - Align Cartridges and Printer Test

You should align the print cartridges whenever a new cartridge is installed. This ensures that black and
colour inks align when printed together on the same text, line, or graphic.

1 Run the HP DeskJet 1120C Toolbox software utility by double-clicking on the DJ1120C Toolbox icon

on the desktop or in the program group.

2 Click the Maintenance tab, and select Align Print Cartridges.

Follow the instructions on the computer screen.

3 Once you have aligned the cartridges, you may want to test the printer setup.

To do so, select Print a Self-Test from the Maintenance tab of the HP DeskJet 1120C Toolbox.

Section 1 - Getting Started

Accessing Information

User's Guide includes information about using the printer software, selecting and using paper, printing

using special features, replacing print cartridges, solving printer problems, ordering
HP Supplies and accessing Customer Support.

Toolbox provides "how-to" and troubleshooting instructions, as well as access to printer maintenance

functions and HP information.

Starter CD includes a quick tour of your printer, a diskette download utility for the printer software,

videos on how to use your printer, print samples, an electronic copy of this user's guide, and
ordering information.

Print Kit includes software that you can use for creating projects to print using the HP DeskJet 1120C

printer.

Web Site http://www.hp.com/go/dj1120 or http://www.hp.com provides a link to the HP Web site for

latest printer software, product and support information.

Note: If the help suggestions provided in the user's guide, toolbox, and Starter CD are not sufficient to help you

solve your printing problems, you may obtain assistance from the HP Customer Support Center. See
page 21 for a list of resources available to you for the support and maintenance of your printer.

7

Loading Paper

Your printer supports paper sizes from 4"x6" (101.6x152.4 mm) to 13”x19” (331x485mm).
Paper may be loaded using one of the ways described below.

Main Bottom Media Tray

This is the default tray for loading commonly used paper.
Holds up to 150 sheets of paper or 15 envelopes.

Alternative Top Media Feed

Designed for occasional printing such as printing
on transparencies, labels or envelopes.
Holds up to 10 sheets of paper or 3 envelopes.

Section 2 - Printing Basics

Rear Media Feed

Provides a straight paper path for printing on
thick paper (up to 0.3mm) such as cardboard.
Holds 1 sheet of paper at any time.

Tips for Selecting Paper

• Always use paper that conforms with those listed under "Recommended Media Weight and Sizes",
in the Printer Specifications section on page 25.

• Do not use media that is damaged, curled, or wrinkled. Do not use paper with cutouts or perforations
or paper that is heavily textured or embossed.

• Do not use multiple-part forms.

• Load only one type of paper at a time into any of the trays.

• Always insert paper print side down, with the right edge of the paper aligned against the right edge
of the tray.

• Do not load more that 150 sheets of paper or 15 envelopes into the main tray at one time.
For the alternative tray, do not load more than 10 sheets of paper or 3 envelopes.
The rear media feed only takes 1 sheet of paper at a time.

8

To print using the main tray:

1 Raise the output tray and extend the paper width

and length adjusters to the maximum.

2a Insert paper and align the right edge of the paper stack

against the right side of the tray.

Note: For printing on special media such as transparencies

and envelopes, insert paper with the print side facing down.

2a

2b For printing on cards, extend the card adjuster and slide in until

it presses lightly against the edge of the cards.

3 Slide the paper width and length adjusters in until

they press lightly against the paper stack.

4 Lower the output tray to its horizontal position.

5 For printing on envelopes or cards, push the tabs

near the paper output slot down until they lock in place.
Remember to push the tabs back up into place
once printing is complete.

6 Adjust print settings in the HP DeskJet 1120C printer

driver to match the paper type, size, and orientation.
See "Changing Print Settings" on page 12.

Note: For information on using the alternative tray, rear media feed, or printing on other types of media,

see "Print on various paper types and sizes" on the "How Do I?" tab in the HP DeskJet 1120C Toolbox.

2b

Section 2 - Printing Basics

5

9

Replacing and Maintaining Print Cartridges

Replacing the Print Cartridges

Note: Do not remove a print cartridge until you are ready to replace it. If one print cartridge is empty,

the other will still print. However, the printer will not print unless both cartridges are in place.

Use only recommended print cartridges (HP part no. 51645A for black and HP part no. C1823A for
colour). Damage to the printer or the print cartridge resulting from modifying or refilling the print
cartridge is not the responsibility of Hewlett-Packard.

1 Turn on the printer, and then open the top cover.

The print cartridge cradles move to the center of the printer, and the Cartridge light flashes.

2 Lift up the print cartridge latch, grasp the top of the print cartridge, and pull it up and out of its cradle.

3 Remove the new print cartridge from its package and gently remove any tape covering the ink nozzles,

being careful not to touch the ink nozzles or the gold-coloured contacts.

4 Push the new cartridge down firmly into its cradle slot and close the print cartridge latch.

5 Close the printer's top cover.

Section 2 - Printing Basics

The cartridges return to their "home" position on the right side of the printer,
and the Resume light stops flashing.

Maintaining the Print Cartridges

Aligning the print cartridges

You should align the print cartridges whenever a new cartridge is installed. This insures that black and colour
inks will align when printed together on the same text, line, or graphic.

1 Turn on the computer and printer.
2 Run the HP DeskJet 1120C Toolbox by double-clicking the DJ1120C Toolbox icon on the desktop

or in the program group.

3 Click the Maintenance tab.
4 Select Align Print Cartridges.
5 Follow the instructions on your computer screen to align the cartridges.

Cleaning the print cartridges

Clean the print cartridges when you notice lines or dots missing from printed text or graphics.

Note: Do not clean print cartridges unnecessarily, as this consumes ink and shortens the life

of the print cartridges.

1 Run the HP DeskJet 1120C Toolbox by double-clicking the DJ1120C Toolbox icon on the desktop or in

the program group.

2 Click the Maintenance tab.
3 Select Clean Print Cartridges.
4 Follow the instructions on your computer screen to clean the cartridges.

10

Getting to Know Your Printer Software

This section provides an overview of the components and functions of your printer software.

Printer Software ComponentsPrinter Software Components

Printer Software Components

Printer Software ComponentsPrinter Software Components

The HP DeskJet 1120C printer driver is equipped with special printing capabilities (see Printing with Special
Features), and enhanced print time functions (see details below). In addition, the following software utilities are
provided:

• Toolbox program provides access to all the information you need when using the printer.

• Status Monitor provides printer status information such as current print job and current print settings. It

also allows you to cancel your print job.

• Uninstaller provides an easy and efficient means to remove the printer software,

and the entries no longer required from the Window's registry.

• Access HP Web Site provides a link to HP web site for latest printer software,

product and support information.

• Registration Utility allows you to register your printer through the Internet. Registration entitles

you to receive prompt information about software upgrades, and future HP products.

You can access these functions in the printer's program group.

Enhanced Print Time Functions

The HP DeskJet 1120C printer driver provides several functions that you can access in the user interface.

• Print Preview. The HP DeskJet 1120C printer driver has the ability to display a

preview of your actual printout before printing. Application preview only shows you the
printout based on the application's options. The HP DeskJet 1120C printer driver however
will show you the actual output, that is, it shows you the combined effect of the
application and printer settings that the printer will finally print. If what you see in the
PrintPreview is not what you want, then you cancel the print job. Remember to reselect
your print settings before printing again.

• Print Settings Confirmation. The HP DeskJet 1120C printer driver provides you a quick

means to change some common printing options such as print quality, number of
copies, and paper type without having to change the settings in the printer driver. When
you print, a popup dialog with the common printing options appears. You may change
these options or click Print to continue.

Note: By default, the enhanced print time functions are enabled. You can customise these

functions in the Preference tab of the printer driver. See "Changing Print Settings" on page 12.

Section 2 - Printing Basics

11

Changing Print Settings

Select Your Printer

To use your HP DeskJet 1120C printer, make sure that it is selected as the default printer.

To select your printer as the default printer - Windows 95 and Windows NT 4.0

1 Click Start, select Settings followed by Printers.
2 Click the HP DeskJet 1120C printer icon to select it.
3 From the File menu, select Set As Default, then close the window.

To select your printer as the default printer - Windows 3.1

1 In the Program Manager, open the Main program group.
2 Double-click Control Panel to open it, then double-click Printers.
3 Select the HP DeskJet 1120C printer from the Installed Printers list, and then click

Set As Default Printer.

Section 2 - Printing Basics

4 Click Close and exit the Control Panel.

Change Print Options

HP’s Print Settings dialog box allows you to select settings such as paper type and print quality that are not
provided by the software program.

You can change the print settings for the current document from your software program. This procedure will vary
depending on the software program you are using.

1 Select either Print, Print Setup or Printer Setup from the File menu.
2 Click Printer, Setup, Options or Properties according to your software program.
3a If you click Printer in step 2, you will need to click Options, then Setup.
3b If you click Setup, you will either see the HP Print Settings right away, or you will need to click Options.
3c If you click Options, you will need to click Setup.
3d If you click Properties, you will see the HP Print Settings right away.
4 Change the settings under the Setup, Colour, Features, or Preference tabs in the HP print settings dialog

box.

Note: Click the Help button at the bottom right-hand corner of each tab for explanations on the items

found in each tabs.

12

Printing with Special Features

The HP DeskJet 1120C printer driver allows you to create exciting and impactful documents easily. These features will
help you to produce professional-looking documents like direct mailer, brochures, large spreadsheets, newsletter and
extra large posters from your desktop.

HP ZoomSmart Scaling Technology

Allows you to enlarge or reduce a selected print job.

Usage

Prints your letter/A4-size document such as calendar
and spreadsheet easily onto larger paper size without
the need to reformat the original document in the
software application.

Tips

You can also reduce your document by printing on
smaller paper size. For example, you can print a
C/A2-size document onto a letter/A4-size paper.

2

4

6

11

9

7

Booklet

Enables you to print 2 pages onto a single larger
sheet, and reorders the page sequencing so that the
printouts can be folded in half to form a booklet.

Usage

Prints professional looking documents like newsletters
and brochures.

Tips

It is advisable to set the document size before you begin
working on your document. It is not recommended for
you to create your document using custom-sized paper.

Billboard

Allows you to enlarge your page and prints
sections of that page onto several sheets of paper
to form a large poster.

Usage

Prints your document up to five times its formatted
page size and paste the printed pages together to
form a poster.

Tips

If your document contains more than 1 page, only the
first page or the current page of the document will be
printed.

If you have a C/A2-size document, you may use this
to print on 2 sheets of 11" x 17"/A3 paper. Or, if you
have a 11" x 17" /A3 document, you may use this to
print on 2 sheets of letter/A4-size paper.

Handouts

Enables you to print 2, 4 or 8 pages of your
document onto one single sheet of paper.

Usage

Prints 2, 4, or 8 pages of your presentation materials
onto a single sheet for distribution. Also useful for
printing electronic mail.

Tips

Try printing on larger paper size to enhance readability.

Section 2 - Printing Basics

When creating your document, the left and right margin
should be at least 0.5" (12.7mm). Otherwise, use the
"Shrink to Fit" option in Booklet to "shrink" your
document to fit within the margins.

13

HP DeskJet 1120C
HP DeskJet 1120C
HP DeskJet 1120C
HP DeskJet 1120C
HP Desk
HP Desk
HP Desk
HP Desk
HP Desk
HP Desk

HP DeskJet

HP DeskJet

HP DeskJet

HP DeskJet

2-Sided Printing

Allows you to print on both sides of a page.

Usage

Prints professional looking double-sided documents
like newsletters, brochures and catalogues.

Tips

If your document contains lots of graphics, use thick
media such as HP Premium InkJet Heavyweight Paper
for better results.

Mirror Image

Section 2 - Printing Basics

Allows you to print a laterally inverted image of
your page.

Banner

Allows you to print on continuous feed.

Usage

Prints party and exhibition banners easily.

Tips

Use only HP Banner Paper and make sure you tear
one sheet more than is required to print the banner.

When printing, stretch out the Banner paper
(see diagram) and insert the first sheet into the

alternative top media feed.

Usage

Prints your transparencies using this feature allows
you to write on the top side of the transparencies
which can be easily cleaned off later. Also useful for
printing on T-shirt transfers.

Tips

Most T-shirt printing applications, by default, print a
mirror image of your document. Do not choose this
feature again in the printer settings.

Note:

* For more information on printing using these

special features, see the topic "Print with Special
Features" on the "How Do I?" tab in the HP DeskJet
1120C Toolbox.

* If your application supports such features, it is

advisable for you to select the feature from your
application.

* When the Resume light blinks while you are

printing Booklet, 2-sided, or Banner, make sure
you read the instructions on your computer screen
before pressing the Resume button to continue
printing.

* Use print Preview to verify the print-out before

printing. For more information, refer to "Enhanced
Print Time Functions" on page 11.

Select a Special Feature

1 Click the Features tab in the print settings. See "Changing Print Settings" on page 12.
2 Select the required feature.

The screen will display the various options available for the selected special feature.

Note: Click the Help button at the bottom right-hand corner of this tab for explanations descriptions of

the various options.

3 Change the necessary print settings and proceed to print your document.

Note: • For more information on printing using these special features, see the topic "Print with Special

Features" on the "How Do I?" tab in the HP DeskJet 1120C Toolbox.

• To turn off special features selection and print in the normal (default) mode, i.e. printing on
one-side of the paper without any of the special features, click No features in the Features tab.

14

Using Your Printer on a Network

The HP DeskJet 1120C printer can be shared in a network environment by connecting it directly to a network via
an optional HP JetDirect external print server. You may also share your printer using Windows printer sharing
methods. Refer to the topic "Use the printer on a network" on the "How Do I?" tab in the HP DeskJet 1120C
Toolbox.

If you are using JetDirect EX Plus, it is recommended that you upgrade your firmware to E.05.13. Check the
website: http://www.hp.com for upgrade information.

HP JetDirect

external print
server

Before you install the printer software:

• Make sure that your computer and print server are configured properly in a network environment. For
information about installation and setup of HP JetDirect print servers, refer to your HP JetDirect Hardware
and Software Installation Guides.

• For Windows for Workgroup 3.11, Print Manager must be enabled. To enable this, double-click the Printers
icon in the Control Panel and choose Use print manager.

Installing Printer Software in Windows for Workgroup 3.11

At the server:

I. If the server is running Novell Netware 3.12 & 4.11, set up the printer and make the cable connections to

your network.

II. If the server is running Windows NT 4.0 , ensure that your printer port is shared.

1 Set up the printer and make the cable connections to your network.

2 Install the printer software from the Starter CD or Installation Disk 1 (see page 6).

3 Select the HP DeskJet 1120C printer in the Printers folder, right-click the mouse and select

Properties.

4 Go to the Ports tab, select Add Port, and configure the type of Port Monitor you wish to use for this

shared printer, such as HP JetDirect Port.
Be sure to set up this printer so that it is “shared”.

Section 2 - Printing Basics

15

At the client

1 Install the printer software from the Starter CD or Installation Disk 1 (see page 6).
2 When prompted for the printer name and port, choose “HP DeskJet 1120C Printer” and either “None”

3 Continue installation until complete, then restart Windows.
4 Select Printers from the Windows Control Panel, click on the HP DeskJet 1120C printer icon, then click

5 Choose the port to which the printer is connected (for example LPT3).
6 Click Network... then select the network path for the printer. To set up the printer as a permanent

:

or the Port (LPT1:) for the port that you wish to redirect the printer to. Click OK.

Connect.

network printer on your system, click the Permanent box, and then click Connect.

Installing Printer Software in Windows 95 / NT 4.0

At the server :

I. If the server is running Novell Netware 3.12 & 4.11, set up the printer and make the cable connections to

your network.

Section 2 - Printing Basics

II. If the server is running Windows NT 4.0 , ensure that your printer port is shared.

1 Set up the printer and make the cable connections to your network.
2 Install the printer software from the Starter CD or Installation Disk 1 (see page 6).
3 Select the HP DeskJet 1120C printer in the Printers folder, right click the mouse and select

Properties.

4 Go to the Ports tab, select Add Port, and configure the type of Port Monitor you wish to use for this

shared printer, such as HP JetDirect Port.
Be sure to set up this printer so that it is “shared”.

At the client :

Note: If both the client and the server are running Windows NT 4.0, skip the following steps and use Network

Printer Server in NT 4.0 (Point-and-Print) to install the printer software.

1 Install the printer software from the Starter CD or Installation Disk 1 (see page 6).
2 Follow the instruction to complete the installation. Select the HP DeskJet 1120C printer and any LPT

port when installing.

3 To access the Properties sheet of your printer, right-click on your printer icon in the Printers folder and

select Properties.

4a Windows 95:

Go to the Details tab, select Add Port, select Local Port and type the name of the server followed by
the name of the printer, such as \\ComputerName\\PrinterName.

4b Windows NT 4.0:

Go to the Ports tab, select Add Port, highlight Local Port, select New Port and type the name of the
server followed by the name of the printer, such as \\ComputerName\\PrinterName.

Note: If the server is running Windows NT 4.0, install the JetAdmin software which comes with the

JetDirect products.

16

Printing from DOS Software Programs

When printing in DOS, there are two different ways you can adjust print settings: the HP DeskJet Control Panel for
DOS and DOS printer drivers.

HP DeskJet Control Panel for DOS

DOS users have access to many printer features through specific DOS printer drivers; however, many software
manufacturers do not develop printer drivers for their software programs. Use the DeskJet Control Panel to
specify the default printer setting for printing from your DOS program.

Note: HP DeskJet Control Panel does not support printing of special features.

Installing the HP DeskJet Control Panel for DOS

Before you install the Control Panel, make sure you have setup your printer and that the printer is
turned on.

1 Insert the Starter CD into the CD-ROM drive.

2 At the DOS prompt C:\>, type the CD-ROM drive letter and change the directory to \driver\win\disk4,

e.g. D:\driver\win\disk4.

3 Type INSTALL and press ENTER.

Section 2 - Printing Basics

4 Follow the instructions on your computer screen to complete installation.

Note: You can also install the HP DeskJet Control Panel from floppy disk 4.

Using the HP DeskJet Control Panel for DOS

To open the DeskJet Control Panel, at the DOS prompt, change your directory to C:\HP1120C, type DJCP and
press ENTER.

Use the Control Panel to select print settings that may not be available from some DOS programs. Duplicate
print settings that are selected from a DOS software program may override print settings selected in the Control
Panel. The Control Panel also allows you to clean and align the print cartridges for best print quality.

DOS Printer Drivers

Printer drivers are supplied by the manufacturers of DOS software programs. The recommended printer driver to
use is the HP DeskJet 850. If that is not available use the HP DeskJet 600 or 500 series.

17

Troubleshooting

Nothing is printed

Be patientBe patient

•

Be patient

Be patientBe patient
Complex documents containing many fonts,
graphics, and/or colour photos take longer to
begin printing. If the Power light is blinking, the
printer is processing information.

Check the powerCheck the power

•

Check the power

Check the powerCheck the power
Make sure the power cord is connected firmly to
the printer and to a working outlet, and that the
printer is turned on. The Power light on the front
panel of the printer should be lit.

Check the paperCheck the paper

•

Check the paper

Check the paperCheck the paper
Make sure paper is loaded correctly in the tray
andthat the paper is not jammed in the printer.
See page 20 to clear a paper jam.

Check the print cartridgesCheck the print cartridges

•

Check the print cartridges

Check the print cartridgesCheck the print cartridges
Make sure that both the black and colour print
cartridges are properly installed and that the top
cover of the printer is closed.

Try printing a "sample page"Try printing a "sample page"

•

Try printing a "sample page"

Try printing a "sample page"Try printing a "sample page"
Turn the printer off, then back on. Press
the Resume button and release it when the
Resume light starts to blink. If the sample page
prints, then the problem is not with the printer.

Check the interface cableCheck the interface cable

•

Check the interface cable

Check the interface cableCheck the interface cable
Make sure that a high quality bi-directional
interface cable (IEEE-1284 compliant) is connected
properly to both the printer and the computer.

Section 3 - Support

To test the cable, click the Maintenance tab in the
HP DeskJet 1120C Toolbox, and select
"Run bi-directional cable test".

(Windows 3.1x / 95 only)(Windows 3.1x / 95 only)

(Windows 3.1x / 95 only)

(Windows 3.1x / 95 only)(Windows 3.1x / 95 only)

A blank page is printed

Check the print cartridges for tapeCheck the print cartridges for tape

•

Check the print cartridges for tape

Check the print cartridges for tapeCheck the print cartridges for tape
Make sure you remove the protective plastic tape
that covers the ink nozzles.

Check for an empty print cartridgeCheck for an empty print cartridge

•

Check for an empty print cartridge

Check for an empty print cartridgeCheck for an empty print cartridge
If you are printing black text and a blank page is
printed, your black print cartridge may be empty.
Replace the black print cartridge.

Check the printer setupCheck the printer setup

•

Check the printer setup

Check the printer setupCheck the printer setup
Make sure your HP DeskJet 1120C printer is
selected as the current or default printer.

Check the parallel port on your computerCheck the parallel port on your computer

•

Check the parallel port on your computer

Check the parallel port on your computerCheck the parallel port on your computer
Make sure your printer is connected directly to the
parallel port. Do not share the port with other
devices such as a Zip drive.

Placement of the text or graphics
is wrong

The paper size or orientation settingsThe paper size or orientation settings

•

The paper size or orientation settings

The paper size or orientation settingsThe paper size or orientation settings
may be incorrectmay be incorrect

may be incorrect

may be incorrectmay be incorrect
Make sure the paper size and page orientation
selected in the software program match the
settings in the HP print settings dialog box. See
"Changing Print Settings" on the "How Do I?"
tab in the HP DeskJet 1120C Toolbox.

The black and colour print cartridgesThe black and colour print cartridges

•

The black and colour print cartridges

The black and colour print cartridgesThe black and colour print cartridges
may need to be alignedmay need to be aligned

may need to be aligned

may need to be alignedmay need to be aligned
Print cartridges need to be aligned whenever one
has been removed or replaced, or if the black ink
and colour ink do not seem to line up properly
with each other on the page. See "Align print
cartridges" on the "Maintenance" tab in the HP
DeskJet 1120C Toolbox.

Check the printer setupCheck the printer setup

•

Check the printer setup

Check the printer setupCheck the printer setup
Make sure your HP DeskJet printer is selected as
the current or default printer. See "Select Your
Printer", page 12.

Check the network setupCheck the network setup

•

Check the network setup

Check the network setupCheck the network setup
Make sure that your printer is properly setup in
network environment. See "Use the printer on a
network" on the "How Do I?" tab in the HP DeskJet
1120C Toolbox and the documentation provided
by your network vendors.

18

The paper may not be loaded correctlyThe paper may not be loaded correctly

•

The paper may not be loaded correctly

The paper may not be loaded correctlyThe paper may not be loaded correctly
If everything on the page is slanted or skewed,
make sure the paper width and length adjusters fit
snugly against the left and bottom edges of the
paper stack, and that there are no more than 150
sheets of paper loaded in the main tray or 10
sheets of paper in the alternative tray.

The margin settings may be wrongThe margin settings may be wrong

•

The margin settings may be wrong

The margin settings may be wrongThe margin settings may be wrong
If the text or graphics are cut off at the edges of
the page, make sure the margin settings for the
document do not exceed the printable area of
your printer. See "Printer Specifications",
page 25.

Print quality is poor

The print quality setting may need to be changedThe print quality setting may need to be changed

•

The print quality setting may need to be changed

The print quality setting may need to be changedThe print quality setting may need to be changed
While the EconoFast setting prints faster and uses
less ink, it may cause text to appear faded or
colours to appear dull. Select Normal or Best Print
Quality in the HP print settings dialog box.

See "Change print settings" on the "How Do I?" tab in
the HP DeskJet 1120C Toolbox.

A print cartridge may be low on ink or cloggedA print cartridge may be low on ink or clogged

•

A print cartridge may be low on ink or clogged

A print cartridge may be low on ink or cloggedA print cartridge may be low on ink or clogged
If print quality deteriorates, click the Maintenance
tab in the HP DeskJet 1120C Toolbox, and select
"Clean print cartridges". Follow the instructions on
the screen. If print quality does not improve, a
cartridge may be low on ink, and will need to be
replaced.

The paper type setting may be incorrectThe paper type setting may be incorrect

•

The paper type setting may be incorrect

The paper type setting may be incorrectThe paper type setting may be incorrect
When printing on transparencies or other special
paper types, select the corresponding paper type
in the HP print settings dialog box. See "Print on
various paper types and sizes" on the "How Do I?"
tab in the HP DeskJet 1120C Toolbox.

The paper may not be suitable for use with yourThe paper may not be suitable for use with your

•

The paper may not be suitable for use with your

The paper may not be suitable for use with yourThe paper may not be suitable for use with your
HP DeskJet printerHP DeskJet printer

HP DeskJet printer

HP DeskJet printerHP DeskJet printer
Paper that is too thin or has a slick surface may
not feed properly. Paper that is heavily textured
does not accept ink well. Use HP Premium Papers
or test other paper types before purchasing in
large quantities. See "Recommended Printable
Weight" in the "Printer Specifications" section on
page 25.

Something on the page is missing
or incorrect

The margin settings may be wrongThe margin settings may be wrong

•

The margin settings may be wrong

The margin settings may be wrongThe margin settings may be wrong
If the text or graphics are cut off at the edges of
the page, make sure the margin settings for the
document do not exceed the printable area of
your printer.

Cable connection may be poor or cable may beCable connection may be poor or cable may be

•

Cable connection may be poor or cable may be

Cable connection may be poor or cable may beCable connection may be poor or cable may be
bad (Windows 3.1x / 95 only)bad (Windows 3.1x / 95 only)

bad (Windows 3.1x / 95 only)

bad (Windows 3.1x / 95 only)bad (Windows 3.1x / 95 only)
If meaningless characters are printed, make sure
you are using a bi-directional cable and that the
cable is firmly connected to both your printer and
computer. To test the cable, click the Maintenance
tab in the HP DeskJet 1120C Toolbox, and select
"Run bi-directional cable test".

ColorSmart II print settings may be wrongColorSmart II print settings may be wrong

•

ColorSmart II print settings may be wrong

ColorSmart II print settings may be wrongColorSmart II print settings may be wrong
If colours are printed in shades of gray,
GrayscaleGrayscale

Grayscale is probably selected in the HP print

GrayscaleGrayscale
settings dialog box. The
selection will give the best colour representation.

The wrong printer may be selectedThe wrong printer may be selected

•

The wrong printer may be selected

The wrong printer may be selectedThe wrong printer may be selected
Make sure your HP DeskJet printer is selected as
the current or default printer. See "Select Your
Printer", page 12.

AutomaticAutomatic

Automatic ColorSmart

AutomaticAutomatic

Print inPrint in

Print in

Print inPrint in

Printer takes a long time to print a job

Check your system configurationCheck your system configuration

•

Check your system configuration

Check your system configurationCheck your system configuration
The minimum system configuration for your
printer is 486-66MHz with 8MB RAM. However, the
printer performance is optimised for Pentium
machines.

There may be insufficient harddisk spaceThere may be insufficient harddisk space

•

There may be insufficient harddisk space

There may be insufficient harddisk spaceThere may be insufficient harddisk space
in your systemin your system

in your system

in your systemin your system
For printing on 11"x17"/A3 paper, it is
recommended that you should have at least
50MB free harddisk space in your system. If you
are printing graphics intensive files, make sure you
have enough (>50MB) harddisk space.

There may be insufficient virtual memoryThere may be insufficient virtual memory

•

There may be insufficient virtual memory

There may be insufficient virtual memoryThere may be insufficient virtual memory
in your systemin your system

in your system

in your systemin your system
Increase the size of your system's virtual memory.

See "Other Known Problems" in the Readme file.

The option to print line art and photo imagesThe option to print line art and photo images

•

The option to print line art and photo images

The option to print line art and photo imagesThe option to print line art and photo images
is enabledis enabled

is enabled

is enabledis enabled
If you are printing Best mode on HP Premium
Photo Paper and have enabled the option to print
line art and photo images, you need at least
200 MB free harddisk space in your system.
Also, the printer will take a longer time to spool.

The port setting configuration in your systemThe port setting configuration in your system

•

The port setting configuration in your system

The port setting configuration in your systemThe port setting configuration in your system
is not set to ECP (Windows 3.1x / 95 only)is not set to ECP (Windows 3.1x / 95 only)

is not set to ECP (Windows 3.1x / 95 only)

is not set to ECP (Windows 3.1x / 95 only)is not set to ECP (Windows 3.1x / 95 only)
Refer to the manual that comes with your
computer for information on how to change your
port setting or contact your computer
manufacturer.

The printer cable is not a bi-directional cableThe printer cable is not a bi-directional cable

•

The printer cable is not a bi-directional cable

The printer cable is not a bi-directional cableThe printer cable is not a bi-directional cable
(Windows 3.1x / 95 only)(Windows 3.1x / 95 only)

(Windows 3.1x / 95 only)

(Windows 3.1x / 95 only)(Windows 3.1x / 95 only)
Replace the printer cable with a IEEE-1284 printer
cable.

A print cartridge may be low on inkA print cartridge may be low on ink

•

A print cartridge may be low on ink

A print cartridge may be low on inkA print cartridge may be low on ink
Replace the low ink print cartridge.

Section 3 - Support

19

Insufficient harddisk space or virtual
memory to print

• There is insufficient harddisk space in your
system

Cancel the print job and free up your harddisk
space before printing again. Alternatively, try
printing one page a time instead of printing the
entire document.

• There is insufficient virtual memory in your
system

Increase the size of your system's virtual memory.
See "Other Known Problems" in the Readme file.

• The option to print line art and photo images
is enabled

If you are printing Best mode on HP Premium
Photo Paper and have enabled the option to print
line art and photo images, you need at least
200 MB free harddisk space in your sytem.
Also, the printer will take a longer time to spool.

Paper is Jammed in the Printer

3 Close the printer cover.
4 Turn off the printer, and then turn it on.

Tips for Avoiding Paper Jams

• Make sure nothing is blocking the paper path.

• Do not overload the alternative paper tray.
The alternative paper tray holds up to 10
sheets of plain paper or other print material
measuring the same thickness. The bottom
main tray holds up to 150 sheets of plain
paper.

• Load paper in the proper manner.

• Do not use paper that is curled or crumpled.

• Always use paper that conforms with those
listed, in the Printer Specifications section on
page 25.

Printing a Sample Page

•

Your printer will print without being connected to a
computer. This allows you to see that your printer
is set up, and is working properly by printing a
sample page.

To clear a paper jam

1 Leave the printer on, open the printer cover

and push the print cartridge cradle to the side.

Section 3 - Support

2 Free any wrinkled paper and press the

Resume button until the printer ejects the
entire sheet of paper. If this does not work,
turn the printer off, then on again until the
printer ejects the entire sheet of paper. If
necessary, free any wrinkled paper and
pull the sheet of paper towards you.

To print a sample page
1 Turn off the printer, and then turn it on again

by pressing the Power button.

2 Press the Resume button and release it when

the Resume light starts to blink.
Your printer will print a sample page.

Printing a Diagnostic Page

To print a diagnostic page
1 Power on your printer.
2 Press and hold down the Power button and

press the Resume button four times.

3 Release the Power button.

Your printer will print a diagnostic page.
The information on the diagnostic page is
useful to our customer support center in
helping you troubleshoot your printer
problem.

20

Customer Support

The information in the previous chapter suggests solutions to common problems. If your printer is not operating
properly and these suggestions do not solve your problem, try using one of the following support services to
obtain assistance.

Note: There are no user serviceable parts inside the printer.

HP DeskJet 1120C Toolbox

The " Troubleshooting" tab in this program provides an easy step-by-step solutions to common printing problems. You
should be able to resolve most printing problems by stepping through the provided solutions. You can run this
program by double-clicking the DJ1120C Toolbox icon on the desktop or in the program group.

Internet

Visit our World Wide Web for the latest printer software, product and support information.

http://www.hp.com/go/dj1120 or http://www.hp.com

HP FIRST

HP FIRST is an automated information fax retrieval service which provides toll-free, 24-hour technical information to
you by fax. Call HP FIRST at the following telephone numbers:

United States and Canada 800 333 1917
United Kingdom 0800 96 02 71
For service in English outside UK [phone]
Australia 613 9272 2627
Austria 0660 8218
Belgium (Dutch) 0800 11906
Belgium (French) 0800 17043
China 86 10 6505 5280
Denmark 800 10453
Finland 800 13134
France 0800 905900
Germany 0130 810061
Hong Kong 2506 2422
India 9111 682 6031
Indonesia 21-352 2044
Italy 1678 59020
Korea 822 769 0543
Malaysia 03 298 2478
New Zealand 64 09 356 6642
Norway 800 11319
Philippines (65) 275 7251
Portugal 05 05 313342
Singapore 275 7251
Spain 900 993123
Sweden 020 795743
Switzerland (French) 0800 551526
Switzerland (German) 0800 551 527
Thailand 662 661 3511
The Netherlands 0800 022 2420

Section 3 - Support

21

HP Telephone Support

During the warranty period, you may obtain assistance from the HP Customer Support Center.

Before calling, please fill in the following information to be ready to help your Customer Support Center
representative:

What is the serial number of your printer (check the back of your printer)?

What model printer do you have? HP DeskJet 1120C

What is the brand and model of your computer?

What is the version of printer software you are using (check the titlebar of the HP DeskJet 1120C Toolbox)
and what driver have you selected?

Run the DJ1120C Toolbox software utility by double clicking on the icon in the program group in Windows 3.1x
or on the desktop in Windows 95. Click the Maintenance tab, and select "Display system information".
Have this information ready when you call the support lines.

The HP Customer Support Center can be reached at any of the following numbers:

US and Canada 208 323 2551
Africa/Middle East +41 22/780 71 11
Argentina 541 781 4061/69
Australia 613 9272 8000
Austria 0660 6386
Belgium (Dutch) 02 6268806
Belgium (French) 02 6268807
Brazil 55 11 709 1444
China 86 10 6505 3888
Czech Republic 42 (2) 471 7321

Section 3 - Support

Denmark 3929 4099
Finland 0203 47 288
France 01 43 62 34 34
Germany 0180 52 58 143
Greece 01 68 96 4 11
Hong Kong 800 96 7729
Hungary 36 (1) 252 4505
India 9111 682 6035
Indonesia 21 350 3408
Ireland 01 662 5525
Italy 02 264 10350
Korea 822 3270 0700
Malaysia 03 295 2566
Mexico D.F. 01 800 2214700,

01 800 9052900

22

Mexico Guadalajara [phone]
Mexico Monterey 91800 22147
New Zealand 09 356 6640
Norway 22 11 6299
Philippines 2 867 3551
Poland 48 22 37 5065
Portugal 01 441 7 199
Russia 7095 923 50 01
Singapore 272 5300
Spain 902 321 123
Sweden 08 619 2170
Switzerland 0848 80 11 11
Taiwan 886-2-27170055
Thailand 02 661 4011
The Netherlands 020 606 8751
Turkey 90 1 224 59 25
United Kingdom 0171 512 5202
Vietnam 8 823 4530
Venezuela 582 239 5664

HP Supplies

HP Premium Transparency Film

US Letter, 50 sheets: 8.5 x 11 in. C3834A
US Letter, 20 sheets: 8.5 x 11 in. C3828A
A4, 50 sheets: 210 x 297 mm C3835A
A4, 20 sheets: 210 x 297 mm C3832A

HP Premium Inkjet Paper

US Letter, 200 sheets: 8.5 x 11 in. 51634Y
US B-size, 100 sheets: 11 x 17 in. C1855A
A4, 200 sheets: 210 x 297 mm 51634Z
A3, 100 sheets: 297 x 420 mm C1856A

HP Premium Inkjet Heavyweight Paper

US Letter, 100 sheets: 8.5 x 11 in. C1852A
A4, 100 sheets: 210 x 297 mm C1853A

HP Premium Photo Paper

US Letter, 15 sheets: 8.5 x 11 in. C6039A
US B-size, 20 sheets: 11 x 17 in. C6058A
A4 (European), 15 sheets: 210 x 297 mm C6040A
A4 (Asian), 15 sheets: 210 x 297 mm C6043A
A3, 20 sheets: 297 x 420 mm C6059A

Section 3 - Support

23

HP Bright White Paper

US Letter, 500 sheets: 8.5 x 11 in. C1824A
US Letter, 200 sheets: 8.5 x 11 in. C5976A
US B-size, 200 sheets: 11 x 17 in. C1857A
A4, 500 sheets: 210 x 297 mm C1825A
A4, 200 sheets: 210 x 297 mm C5977A
A3, 200 sheets: 297 x 420 mm C1858A

HP Banner Paper

US Letter, 100 sheets: 8.5 x 11 in. C1820A
A4, 100 sheets: 210 x 297 mm C1821A

HP Greeting Card Paper

US Letter, 20 sheets, 20 envelopes C1812A
A4, 20 sheets, 20 envelopes C6042A

HP Iron-on T-shirt Transfers

US Letter, 10 sheets: 8.5 x 11 in. C6049A
A4, 10 sheets: 210 x 297 mm C6050A

HP Labels

A4, 14/sheet, 100 sheets: 99 x 38 mm 92296L
A4, 16/sheet, 100 sheets: 99 x 34 mm 92296M
A4, 21/sheet, 100 sheets: 64 x 38 mm 92296N
A4, 10/sheet, 100 sheets: 100 x 51 mm 92296P
A4, 1/sheet, 100 sheets: 200 x 289 mm 92296R

Print Cartridge

Black 51645A
Colour C1823A

Parallel Cable

Section 3 - Support

HP IEEE-1284 Compliant Parallel Cable (2-metre) C2950A
HP IEEE-1284 Compliant Parallel Cable (3-metre) C2951A

HP JetDirect Print Server

HP JetDirect EX Plus J2592A
HP JetDirect 150X J2591A

24

Printer Specifications

Print Method

Plain paper drop-on-demand thermal inkjet printing

Print Speed

Up to 6.5 pages per minute for black printing
Up to 4.5 pages per minute for colour printing
These are approximate figures. Exact speed will vary depending on the
system configuration and software used.

Resolution

Letter quality mode
600 x 600 dpi black
PhotoREt II colour

PhotoREt II technology is a HP proprietary technology that delivers high
quality multi-level colour image print quality by increasing the number
of colours that can be printed on an individual dot (pixel). HP PhotoREt II
makes use of a new ink cartridge (C1823A) which fires ink drops (10
picolitres) that are 70% smaller than previous HP DeskJet cartridges. HP
PhotoREt II places up to sixteen drops of ink on a dot, and is able to
produce 4 levels of shades per primary colour by precisely controlling
the amount of ink applied to each dot.
Contact your HP Customer Support Center for more information on
PhotoREt II.

Draft quality mode

300 x 600 black
PhotoREt II colour

Printer Command Language

HP PCL Level 3 Enhanced

Character Sets

PC-8, PC8 Danish/Norwegian, PC-8 Turkish, PC-850, PC-852, HP Roman8,
ECMA-94 Latin 1 (ISO 8859/1), ECMA-94 Latin 2 (ISO 8859/2), ECMA-128
Latin 5 (ISO 8859), United Kingdom (ISO 4), ASCII (ISO 6), Swedish (ISO

11), Italian (ISO 15), Spanish (ISO 17), German (ISO 11), Italian (ISO 15), Spanish
(ISO 17), German (ISO 21), Danish/Norwegian (ISO 60), French (ISO 69),
Legal, Windows Latin 1, Windows Latin 2, Windows Latin 5

Dimensions

With the paper tray closed

W x H x D: 22.8 x 8.8 x 15.0 in. (579.1 x 223.5 x 380.0 mm)

With the paper tray fully extended

W x H x D: 22.8 x 8.8 x 26.3 in. (579.1 x 223.5 x 668.0 mm)

Weight

20.7 lb. (9.4 kg)

Hardware Compatibility

Windows Environment

• 80486-66 MHz processor and above

• (optimised for Pentium-133 MHz)

• Windows 3.1x, Windows 95, Windows NT 4.0

• 8 MB RAM (optimised for 16 MB RAM) for Windows 3.1x, •
Windows 95

• 24 MB RAM (optimised for 32 MB RAM)

• for Windows NT 4.0

• 50 MB of free hard disk space for 11" x 17" or A3 size printing
(Graphics intensive files may require more disk space)

DOS Environment

DOS 3.3 and above

Software Compatibility

Microsoft Windows (version 3.1x, Windows 95 and Windows NT 4.0)

Recommended Printable Weight

Paper: 60 to 135 g/m
Envelopes: 75 to 90 g/m
Cards: 110 to 200 g/m

2

(16 to 36 lb bond)

2

(20 to 24 lb bond)

2

(up to 110 lb index)

(up to 0.012 in or 0.3 mm thickness for manual feed)

Printable Paper Sizes

from100 x 148 mm (3.94 x 5.83 in.) to 330 x 483 mm (13 x 19 in.)

Paper Handling

Main paper tray (up to 150 sheets of 60 g/m
Alternative paper feed (up to 10 sheets of 60 g/m

2

or 16 lb paper)

2

or 16 lb paper)
Manual feed (for cards up to 0.3 mm thick which require a straight paper
path)

I/O Interface

Parallel, IEEE 1284 compliant with 1284-B receptacle (ECP)

Printer Memory

2MB of built-in ROM
2MB of built-in RAM
64KB receive buffer

Power Requirements

100 – 240 V ac (50 – 60 Hz)

Power Consumption

4.4 W when idle
35 W during printing

Operating Environment

Temperature

Max. operating temperature: 5°C to 40°C (41°F to 104°F)
Humidity: 10–80% RH non-condensing
Recommended operating conditions for best print quality:
15°C to 35°C (59°F to 95°F), 20 to 80% RH non-condensing
Storage temperature: -40°C to 60°C (-40°F to 140°F)

Noise Levels per ISO 9296

Sound Pressure, LpAm: 49 dB(A) (By-Stander position)

Reliability

3,000 pages per month black text, 500 pages per month colour
20,000 hours MTBF

Product and Safety Certifications
Printer with Power Cord

NOM1, TUV-GS, UL, CSA, SABS (South Africa), CCIB (China) and PSB
(Singapore), JUN (Korea)

EMI Certifications

Printer with Power Cord:
CE (European Union), B mark (Poland), GOST (Russia), BCIQ (Taiwan),
FCC (USA), RRL (Korea), VCCI (Japan), C-Tick (Australia, New Zealand)

25

Section 4 - Specifications

Regulatory Notices

Power Cord Statement

The power cord cannot be repaired. If it is defective it
should be discarded or returned to the supplier.

LEDs Classification

CLASS 1 LED PRODUCT

LED KLASSE 1

APPARECCHIO LED DI CLASSE 1

PRODUCT KLASY 1 Z DIODAMI ŒWHECYCYMI LED

Appareil à Diode Electrluminescente de Classe 1

ZA¤ÍZENÍ LED T¤ÍY 1

KLASS 1 LED APPARAT

LUOKAN 1 LED

Energy Consumption

Energy Star is a US registered service mark of the United States
Environmental Protection Agency

Section 4 - Specifications

26

Hewlett-Packard Limited Warranty Statement

HP Product Duration of Limited

Warranty

Software 90 Days
Print cartridges 90 Days
Printer 1 Year

A. Extent of Limited Warranty

1. Hewlett-Packard (HP) warrants to the end-user customer
that the HP products specified above will be free from
detects in material and workmanship for the duration
specified above, which duration begins on the date of
purchase by the customer.

2. For software products, HP's limited warranty applies only to
a failure to execute programming instructions. HP does not
warrant that the operation of any product will be
uninterrupted or error free.

3. HP's limited warranty covers only those defects which arises
as a result of normal use of the product, and does not cover
any other problems, including those which arises as a result
of:
a. Improper maintenance or modification;
b. Software, media, parts or supplies not provided or

supported by HP; or

c. Operation outside the product's specifications.

4. For HP printer products, the use of a non-HP ink cartridge
or a refilled ink cartridge does not affect either the warranty
to the customer or any HP support contract with the
customer. However, if printer failure or damage is
attributable to the use of a non-HP or refilled ink cartridge,
HP will charge its standard time and materials charges to
service the printer for the particular failure or damage.

5. If HP receives, during the applicable warranty period, notice
of a defect in any product which is covered by HP’s
warranty, HP shall either repair or replace the product, at
HP's option.

6. If HP is unable to repair or replace, as applicable, a
defective product which is covered by HP’s warranty, HP
shall, within a reasonable time after being notified of the
defect, refund the purchase price for the product.

7. HP shall have no obligation to repair, replace, or refund
until the customer returns the defective product to HP.

8. Any replacement product may be either new or like-new,
provided that is has functionality at least equal to that of
the product being replaced.

9. HP products may contain remanufactured parts,
components, or materials equivalent to new in performance.

10. HP's limited warranty is valid in any country where the
covered HP product is distributed by HP. Contracts for
additional warranty services, such as on-site service, are
available from any authorised HP service facility in
countries where the product is distributed by HP or by an
authorised importer.

B. Limitations of Warranty

1. TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP
NOR ITS THIRD PARTY SUPPLIERS MAKES ANY OTHER
WARRANTY OR CONDITION OF ANY KIND, WHETHER
EXPRESS OR IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND
FITNESS FOR A PARTICULAR PURPOSE.

C. Limitations of Liability

1. To the extent allowed by local law, the remedies provided in
this Warranty Statement are the customer's sole and
exclusive remedies.

2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR
THE OBLIGATIONS SPECIFICALLY SET FORTH IN THIS
WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS
THIRD PARTY SUPPLIERS BE LIABLE FOR DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR
ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.

D. Local law

1. This Warranty Statement gives the customer specific legal
rights. The customer may also have other rights which vary
from state to state in United States, from province to
province in Canada, and from country elsewhere in the
world.

2. To the extent that this Warranty Statement is inconsistent
with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such
local law, certain disclaimers and limitations of this
Warranty statement may not apply to the customer. For
example, some states in the United States, as well as some
governments outside the United States ( including provinces
in Canada), may:

a. Preclude the disclaimers and limitations in this Warranty

Statement from limiting the statutory rights of a consumer
(e.g. the United Kingdom);

b. Otherwise restrict the ability of a manufacturer to enforce

such disclaimers or limitations; or

c. Grant the customer additional warranty rights, specify the

duration of implied warranties which the manufacturer cannot
disclaim, or allow limitations on the duration of implied
warranties.

3. FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW
ZEALAND, THE TERMS IN THIS WARRANTY STATEMENT,
EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO,
THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE
SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.

Section 4 - Specifications

27

Inhalt

Deutsch

Kapitel

Kapitel

Kapitel

Erste Schritte

1

• Übersicht über Komponenten und Funktionen

• Installation des Geräts

• Zugriff auf Informationen

Grundlegende Bedienungsfunktionen

2

• Papier einlegen

• Austausch und Wartung von Druckpatronen

• Kennenlernen der Druckersoftware

• Druckereinstellungen verändern

• Drucken mit Sonderfunktionen

• Nutzung des Druckers am Netzwerk

• Drucken aus DOS-Softwareprogrammen

Unterstützung3

• Störungsbeistand

• Kundendienst

• HP-Verbrauchsmaterial

2
4
7

8
10
11
12
13
15
17

18
21
23

Kapitel

Technische Daten

4

• Technische Daten des Druckers

• Gesetzlich vorgeschriebene Hinweise

• Hewlett-Packard-Garantieerklärung

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