HP DesignJet Cash In User Manual

HP DesignJet Cash In & Trade Up
December 2020 promotion

Terms and conditions

A. HP DesignJet Cash In & Trade Up December 2020 program structure

• Within the framework of the HP DesignJet Cash In & Trade Up December 2020 program, “Participants” (as defined below) may claim

cashback awards by purchasing Qualifying HP DesignJet Products (referenced in section D below) and submitting a claim in accordance with
the following terms and conditions.

• The HP DesignJet Cash In & Trade Up December 2020 program is referred to in the following terms and conditions as the “Program”.

Participants

• Only End-User Customers are allowed to participate in this Program and claim and receive any cashback award.

• HP U.S. Authorized Reseller that has an established HP partner Agreement and who is authorized in the HP U.S. Qualified Print Program are

referred to in these terms and conditions as the “Reseller”.

• Resellers may submit claims on behalf of their customers.

• The Reseller must pass the full cashback amount to the customer first. It must be clearly indicated on the invoice or lease that the credit has

been given upfront to the customer as part of the purchase or lease price.

• The company claiming and entitled to receive the cashback award is referred to in these terms and conditions as the “Participant”.

Products

• The list of eligible HP DesignJet products can be found in section D of this document.

• Any eligible products purchased under the Program are referred to in these terms and conditions as “HP Products”.

• The Program is valid in respect of HP DesignJet Products purchased between December 1, 2020, and December 31, 2020, from HP or

through HP U.S. Authorized Reseller that has an established HP partner Agreement and who is authorized in the HP U.S. Qualified Print
Program. Valid only in the United States.

• The Program is not valid if the HP Products are rented or leased to a third party including but not limited to Facilities Managed placement

arrangements.

• Only new HP Products are eligible to take part in the Program. The promotion is not valid on refurbished printers, printers purchased /leased

through Internet auctions, or from any other unauthorized reseller of HP products. The Reseller demo units DO qualify for an eligible new
Printer.

Promoter

HP Development Company, L.P. (referred to herein as 'HP').

Program steps and timing

The Participant can obtain information about and register for the Program on the website www.hp.com/go/cashin.
IMPORTANT: Each claim must be accompanied by proof of purchase. Failure to attach will result in claim rejection.

1. Purchase—Purchase or lease a qualifying new HP DesignJet Product between December 1, 2020, and December 31, 2020. Rebate values

are determined by the new printer purchased or leased. You will be required to return the formatter board, motherboard, or control panel
from your old, eligible printer or copier. You do not need to return the entire trade-in product. See the chart on the last page for rebate and
trade-in product details.

2. Claim form—All claims must be submitted online at: www.hp.com/go/cashin Complete and submit the online claim form by January 31,

2021. You must upload your proof of purchase at the time of claim submittal. Any claims received after this date will be rejected. After you
submit your online claim, Perks Worldwide (Perks WW) will send a confirmation email after review with the claim number and other
information related to your claim. Please print and save for your records. Reference this claim number for questions relating to this
promotion. You must supply the serial number and make/model of the eligible trade-in product during this claiming step.

3. Proof of Purchase—a copy of your sales invoice(s) (or lease documents) showing eligible purchase of a new Printer(s)

The invoice must contain the following information:

• Name and address of the end-user customer;

• Name and address of the HP reseller, in accordance with the statement on the letterhead; and

• Model, serial number, and the purchase price of the HP Product.

• If Rebate is being passed on to end-user customer upfront by HP Reseller, end-user customer invoice must show a line item

detailing Cash In & Trade Up rebate amount being deducted from printer price to arrive at net printer price.

• If the invoice/lease date is after the promotional purchase period, the order date to the distributor must be within the promotional

purchase period and that order date must be listed on the invoice/lease.

• If further review is necessary, HP reserves the right to request the distributor invoice to ensure that the order was placed on

behalf of the end-user customer within the promotional purchase period.

Submit your proof of purchase online with your claim at www.hp.com/go/cashin.

Importance note: Last day to submit a claim and proof of purchase is January 31, 2021. Each claim must be accompanied by proof of
purchase. Failure to attach will result in claim rejection. If the serial number(s) of your eligible new Printer(s) is not listed on your sales

invoice(s), please write the serial number(s) of your eligible new Printer(s) on the sales(s) prior to submitting. Be sure to keep a copy of your
entire claim for your records.

4. Shipping trade-in product—Within one (1) business day of validation of your Proof of Purchase, shipping instructions and a shipping

label will be emailed to you for shipment of the formatter board, motherboard, or control panel. The shipping instructions/label is
valid until February 28, 2021.

For removal of the formatter board or motherboard, please contact your HP U.S. Authorized Reseller. For third-party products, please
refer to the owners or service manual for that product. If using either of these alternative methods, use extreme caution, switch

off

the product, and remove the power cable before proceeding with the removal of the formatter board or motherboard.

Trade-in product must be picked up by HP's designated freight carrier by February 28, 2021.

After the return of the motherboard, formatter board, or control panel, you may recycle your eligible trade-in, large-format printer
through HP by visiting hp.com/recycling or discussing recycling options with your HP U.S. Authorized Reseller.

All incomplete/incorrect claims will be automatically rejected and must be completed and resubmitted to be processed. A claim is
considered incomplete if it matches one or more of the following criteria: missing any information requested on the claim form,
missing serial number of the new printer(s) purchased, missing proof of purchase documents, invoice with invalid purchase date,
invalid trade-in product(s) for recycling are not shipped by February 28, 2021.

5. Cashback

1

—Please allow eight (8) weeks from pick up of your Trade-in Product(s) (if you are trading one in) for receipt of your cash­back check. Completion of your claim includes pick up of your Trade-in Product(s), and receipt of your proof(s) of purchase/lease. For
questions regarding the status of your submission, please email [e-mail]. Once your claim is submitted, your
purchase invoice is received and validated, and your trade-in formatter board, motherboard, or control panel shipped allow eight (8)
weeks to get your cash back check. If you have not received payment after eight (8) weeks, please contact customer service via email at

[e-mail].

Trade-in pickup and delivery

•

The Trade-in Product(s) must be located in the U.S.

• The shipping instructions are valid until February 28, 2021.

• The formatter board, motherboard, or control panel of the eligible large-format product(s) must be shipped by

February 28, 2021, for the appropriate cash-back allowance.

• Trade-in Product(s) must be able to be powered on. The Trade-in Product(s) must be complete and in good working condition.

"Complete" means that the Trade-in Product(s) will include, at a minimum, all hardware, software, and component parts and copies
of all applicable license(s) needed for the Trade-in Product(s) to operate. "Powered on" means that, at a minimum, all parts of the
Trade-in Product(s) will be capable of being turned on.

• You agree to remove all data from your current product before shipping it. You are responsible for removing all data, including without

limitation, any personally identifiable information or protected healthcare information, from your current product before shipping it. By
sending your product, you agree to release Perks WW and HP from any claim as to the data stored in such product, or in any media or
data storage device included with any product that you send to Perks WW, and for the security, integrity, confidentiality, disclosure or
use of any such data. Perks WW and HP will not be responsible for securing, protecting, keeping secret, or otherwise managing any form
of data or information that is stored on or otherwise contained in any product that you send to Perks WW (including any computer hard
drive, ROM, CD-ROM, disk or other storage media of any form).

• Participants providing an incomplete/incorrect claim form will be notified via email of the omissions and errors. Once rectified, claims may

be resubmitted for consideration.

• HP endeavors to process valid payment claims in eight (8) weeks from the pick of your Trade-in Products(s) and receiving the completed

request from the Participant or as soon as practical thereafter.

• Payment will be made via check.

• For questions regarding the Program or the status of your claim, please email: [e-mail].