HP DesignJet Cash In User Manual

HP DesignJet Cash In & Trade Up
December 2020 promotion

Terms and conditions

A. HP DesignJet Cash In & Trade Up December 2020 program structure

• Within the framework of the HP DesignJet Cash In & Trade Up December 2020 program, “Participants” (as defined below) may claim

cashback awards by purchasing Qualifying HP DesignJet Products (referenced in section D below) and submitting a claim in accordance with
the following terms and conditions.

• The HP DesignJet Cash In & Trade Up December 2020 program is referred to in the following terms and conditions as the “Program”.

Participants

• Only End-User Customers are allowed to participate in this Program and claim and receive any cashback award.

• HP U.S. Authorized Reseller that has an established HP partner Agreement and who is authorized in the HP U.S. Qualified Print Program are

referred to in these terms and conditions as the “Reseller”.

• Resellers may submit claims on behalf of their customers.

• The Reseller must pass the full cashback amount to the customer first. It must be clearly indicated on the invoice or lease that the credit has

been given upfront to the customer as part of the purchase or lease price.

• The company claiming and entitled to receive the cashback award is referred to in these terms and conditions as the “Participant”.

Products

• The list of eligible HP DesignJet products can be found in section D of this document.

• Any eligible products purchased under the Program are referred to in these terms and conditions as “HP Products”.

• The Program is valid in respect of HP DesignJet Products purchased between December 1, 2020, and December 31, 2020, from HP or

through HP U.S. Authorized Reseller that has an established HP partner Agreement and who is authorized in the HP U.S. Qualified Print
Program. Valid only in the United States.

• The Program is not valid if the HP Products are rented or leased to a third party including but not limited to Facilities Managed placement

arrangements.

• Only new HP Products are eligible to take part in the Program. The promotion is not valid on refurbished printers, printers purchased /leased

through Internet auctions, or from any other unauthorized reseller of HP products. The Reseller demo units DO qualify for an eligible new
Printer.

Promoter

HP Development Company, L.P. (referred to herein as 'HP').

Program steps and timing

The Participant can obtain information about and register for the Program on the website www.hp.com/go/cashin.
IMPORTANT: Each claim must be accompanied by proof of purchase. Failure to attach will result in claim rejection.

1. Purchase—Purchase or lease a qualifying new HP DesignJet Product between December 1, 2020, and December 31, 2020. Rebate values

are determined by the new printer purchased or leased. You will be required to return the formatter board, motherboard, or control panel
from your old, eligible printer or copier. You do not need to return the entire trade-in product. See the chart on the last page for rebate and
trade-in product details.

2. Claim form—All claims must be submitted online at: www.hp.com/go/cashin Complete and submit the online claim form by January 31,

2021. You must upload your proof of purchase at the time of claim submittal. Any claims received after this date will be rejected. After you
submit your online claim, Perks Worldwide (Perks WW) will send a confirmation email after review with the claim number and other
information related to your claim. Please print and save for your records. Reference this claim number for questions relating to this
promotion. You must supply the serial number and make/model of the eligible trade-in product during this claiming step.

3. Proof of Purchase—a copy of your sales invoice(s) (or lease documents) showing eligible purchase of a new Printer(s)

The invoice must contain the following information:

• Name and address of the end-user customer;

• Name and address of the HP reseller, in accordance with the statement on the letterhead; and

• Model, serial number, and the purchase price of the HP Product.

• If Rebate is being passed on to end-user customer upfront by HP Reseller, end-user customer invoice must show a line item

detailing Cash In & Trade Up rebate amount being deducted from printer price to arrive at net printer price.

• If the invoice/lease date is after the promotional purchase period, the order date to the distributor must be within the promotional

purchase period and that order date must be listed on the invoice/lease.

• If further review is necessary, HP reserves the right to request the distributor invoice to ensure that the order was placed on

behalf of the end-user customer within the promotional purchase period.

Submit your proof of purchase online with your claim at www.hp.com/go/cashin.

Importance note: Last day to submit a claim and proof of purchase is January 31, 2021. Each claim must be accompanied by proof of
purchase. Failure to attach will result in claim rejection. If the serial number(s) of your eligible new Printer(s) is not listed on your sales

invoice(s), please write the serial number(s) of your eligible new Printer(s) on the sales(s) prior to submitting. Be sure to keep a copy of your
entire claim for your records.

4. Shipping trade-in product—Within one (1) business day of validation of your Proof of Purchase, shipping instructions and a shipping

label will be emailed to you for shipment of the formatter board, motherboard, or control panel. The shipping instructions/label is
valid until February 28, 2021.

For removal of the formatter board or motherboard, please contact your HP U.S. Authorized Reseller. For third-party products, please
refer to the owners or service manual for that product. If using either of these alternative methods, use extreme caution, switch

off

the product, and remove the power cable before proceeding with the removal of the formatter board or motherboard.

Trade-in product must be picked up by HP's designated freight carrier by February 28, 2021.

After the return of the motherboard, formatter board, or control panel, you may recycle your eligible trade-in, large-format printer
through HP by visiting hp.com/recycling or discussing recycling options with your HP U.S. Authorized Reseller.

All incomplete/incorrect claims will be automatically rejected and must be completed and resubmitted to be processed. A claim is
considered incomplete if it matches one or more of the following criteria: missing any information requested on the claim form,
missing serial number of the new printer(s) purchased, missing proof of purchase documents, invoice with invalid purchase date,
invalid trade-in product(s) for recycling are not shipped by February 28, 2021.

5. Cashback

1

—Please allow eight (8) weeks from pick up of your Trade-in Product(s) (if you are trading one in) for receipt of your cash­back check. Completion of your claim includes pick up of your Trade-in Product(s), and receipt of your proof(s) of purchase/lease. For
questions regarding the status of your submission, please email [e-mail]. Once your claim is submitted, your
purchase invoice is received and validated, and your trade-in formatter board, motherboard, or control panel shipped allow eight (8)
weeks to get your cash back check. If you have not received payment after eight (8) weeks, please contact customer service via email at

[e-mail].

Trade-in pickup and delivery

•

The Trade-in Product(s) must be located in the U.S.

• The shipping instructions are valid until February 28, 2021.

• The formatter board, motherboard, or control panel of the eligible large-format product(s) must be shipped by

February 28, 2021, for the appropriate cash-back allowance.

• Trade-in Product(s) must be able to be powered on. The Trade-in Product(s) must be complete and in good working condition.

"Complete" means that the Trade-in Product(s) will include, at a minimum, all hardware, software, and component parts and copies
of all applicable license(s) needed for the Trade-in Product(s) to operate. "Powered on" means that, at a minimum, all parts of the
Trade-in Product(s) will be capable of being turned on.

• You agree to remove all data from your current product before shipping it. You are responsible for removing all data, including without

limitation, any personally identifiable information or protected healthcare information, from your current product before shipping it. By
sending your product, you agree to release Perks WW and HP from any claim as to the data stored in such product, or in any media or
data storage device included with any product that you send to Perks WW, and for the security, integrity, confidentiality, disclosure or
use of any such data. Perks WW and HP will not be responsible for securing, protecting, keeping secret, or otherwise managing any form
of data or information that is stored on or otherwise contained in any product that you send to Perks WW (including any computer hard
drive, ROM, CD-ROM, disk or other storage media of any form).

• Participants providing an incomplete/incorrect claim form will be notified via email of the omissions and errors. Once rectified, claims may

be resubmitted for consideration.

• HP endeavors to process valid payment claims in eight (8) weeks from the pick of your Trade-in Products(s) and receiving the completed

request from the Participant or as soon as practical thereafter.

• Payment will be made via check.

• For questions regarding the Program or the status of your claim, please email: [e-mail].

B. Disclaimers

Reseller involvement

•

HP U.S. Authorized Resellers may submit claims on behalf of their end-user customer by following the same claim process outlined
above.

• HP will not compensate HP U.S. Authorized Resellers for discounts that exceed the promotion cashback allowance. HP Cash In & Trade

Up December 2020

promotion is an end-user customer trade-in promotion, and the entire cashback allowance must be passed on from
the reseller to the end-user customer. Participation in the HP Cash In & Trade Up December 2020 promotion indicates that end-user
customer agrees that its reseller, and not HP, is solely responsible for any negotiated sums exceeding HP's authorized trade-in values.

• Reseller must pass the full cashback amount to the customer first. It must be clearly indicated on the invoice or lease that the credit has

been given upfront to the customer as part of the purchase or lease price. Perks WW and HP will be auditing claims to ensure
authenticity. Claims that do not show this may be rejected.

• Reseller must submit to Perks WW the Trade-in Product(s) that was provided by end-user customer. Reseller may not substitute other

Trade-in Product(s) or submit Trade-in Product(s) not owned by end-user customer.

• If Printer rebate is being passed on to end-user customer upfront by HP Reseller, end-user customer invoice or lease must show line item

detailing Cash In & Trade Up rebate amount being deducted from printer price to arrive at net printer price.

Leased product

This promotion is valid only in the U.S. and available for new lease agreements entered into between an HP U.S. Authorized Reseller and you if the
following

conditions are met:

• The new lease agreement must be for at least a one-(1) year term and the newly leased unit must replace an older eligible product (HP

or

non-HP) that is being removed from service;

• The sales invoice submitted with the claim must list the leasing services of the item being sold (e.g. for lease of an HP DesignJet XXX

applicable (date) through (date));

• Both the new lease unit and the Trade-in Product(s) must be an eligible product(s);

• The Reseller must pass the full cashback amount to the customer first. It must be clearly indicated on the sales invoice or lease that the

credit has been given upfront to the customer as part of the purchase or lease price.

Government or Education involvement

Government customers are legally identified Federal, State, or Local government organizations within the U.S. Cashback checks will be issued in the
name of the government organization only. Education customers are higher education institutions and schools (K12), both public and private, within
U.S. Cash back checks will be issued in the name of the educational institution only.

C. Terms and conditions

1. To take advantage of the Program, Participants must complete the online claim form (available at www.hp.com/go/cashin), and attach proof of

purchase for the HP Product in the form of the seller’s invoice via scan. IMPORTANT: Each claim must be accompanied by the proof of purchase.
Failure to attach will result in claim rejection.

Proof of order will not be accepted. The seller’s invoice must clearly show the Participant’s name and address, part codes of the HP Products

purchased the purchase price, and the date of purchase.

The Participant must claim by January 31, 2021, and must not send original invoices as these cannot be returned. HP must receive the claim
form and supporting documents no later than midnight on January 31, 2021. You must upload your proof of purchase at the time of claim
submittal.

2. Once the claim form and supporting documents have been received, your invoice will be reviewed and validated. Then shipping instructions will

be emailed back to the participant.

3. Payment will be made via check to the Participant stated as the purchaser on the proof of purchase invoice supplied.

4. HP endeavors to process valid payment claims in eight (8) weeks from pick up of your Trade-in Product(s) (if you are trading one in). HP will not

be liable where claims are processed outside of this timeframe. For questions regarding the status of your claim, please email:

[e-mail].

5. The cashback will not be granted to a Participant who:

• has not purchased or leased an HP Product within the promotional period;

• has not completed the claim form correctly;

• has not supplied proof of purchase;

• has not shipped formatter/motherboard or control panel

• failed in any way to comply with these terms and conditions as determined in HP's sole discretion.

6. In addition to the invoice for the HP Product, HP reserves the right to request from the Participant further evidence of purchase and/or ownership

(e.g. photo of the serial number label, barcodes, etc.).

7. By completing the claim registration process the participant confirms acceptance of these terms and conditions.

8. HP reserves the right to disqualify incomplete, altered, or illegible claims.

9. HP is not responsible or liable for any technical, hardware, software, server, website, or other failures or damage of any kind to

the extent that this prevents or otherwise obstructs the Participant from participating in the Program.

10. HP reserves the right to audit all cashback requests to ensure that the terms and conditions of the Program have been met and

to request additional information regarding any and all claims and supporting documents.

11. All documentation submitted for this Program becomes property of HP and will not be returned. Submission of false, incorrect, misleading, or

fraudulent documentation may result in disqualification from this Program and future HP promotions and may result in the submitter being
subject to legal action.

12. HP may cancel this Program where required to do so for legal or commercial reasons arising from applicable laws.

13. The decisions of HP in respect of any and all aspects of the promotion will be final and binding.

14. HP large-format printers eligible for this promotion are subject to change. Offer is subject to product availability; promotion valid while supplies

last.

15. HP reserves the right to amend or cancel the terms of this offer at any time without notice.

16. To the full extent of applicable law, HP shall not be liable for any loss, damage or injury of any nature howsoever caused to Participants pursuant

to this Program.

17. In the event of false, erroneous claims submitted by the Participant, or overpayments made by HP, and subject to HP serving not less than thirty

(30) days prior written notice, the Participant shall repay or reimburse HP for any such false, erroneous claims or overpayments, and the
Participant shall hold HP harmless and indemnify HP from any liability, claims, damages and tax liabilities arising in such circumstances.

18. If an HP Product is returned, no claim may be made for a cashback reward for the HP Product. If the cashback award has already been paid to the

participant on a returned HP Product, it must be fully paid back to HP.

19. Cashback awards calculated in accordance with the Program terms and conditions are exclusive of taxes. HP will apply local mandatory taxes

when processing the payments. The Participant is responsible for fulfilling any tax obligations imposed by local tax legislation.

20. The Program is valid in U.S. only.

21. The cashback agreement between HP and the Participant is executed through the Participant’s acceptance of the terms and conditions in course

of the registration process on the Program web page www.hp.com/go/cashin.

22. HP Products purchased outside the U.S. are not authorized for participation.

23. This Program may be combined with HP Instant Rebate promotions, and may NOT be combined with other HP discount offers such as education

rebates, big deal pricing, volume discounts, letter of intent offers, and trade show specials.

24. The Program is not valid if the HP Products are rented or leased to a third party including but not limited to Facilities Managed placement

arrangements.

25. #BCB models are not eligible for HP Cash In & Trade Up promotions.

26. This promotion is a one-for-one trade only.

27. This Program is not open to employees of HP, their agents, participating resellers, or anyone connected with the program.

28. Participants proved to have entered fraudulent claims will be excluded. HP reserves the right to take legal action with respect to any such

fraudulent claim.

29. The payment will be made upon HP’s satisfaction that the Participant has fully complied with these terms and conditions and the associated

instructions.

THESE TERMS AND CONDITIONS ARE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH DELAWARE LAW, AND NO CONFLICT OF LAWS
PROVISIONS OF ANY JURISDICTION WILL APPLY TO THESE TERMS AND CONDITIONS. BY ACCEPTING THE TERMS AND CONDITIONS, YOU AGREE THAT
ANY ACTION AT LAW OR IN EQUITY ARISING OUT OF OR RELATING TO THESE TERMS AND CONDITIONS WILL BE FILED ONLY IN STATE OR FEDERAL
COURT LOCATED IN DELAWARE AND YOU HEREBY IRREVOCABLY AND UNCONDITIONALLY CONSENT AND SUBMIT TO THE EXCLUSIVE JURISDICTION
OF SUCH COURTS OVER ANY SUIT, ACTION OR PROCEEDING ARISING OUT OF THESE TERMS AND CONDITIONS (December 2020).

D. Qualifying new HP Products

1 Purchase/lease must be made from HP or through an HP U.S. Authorized Reseller that has an established HP partner Agreement and who is authorized in the HP U.S. Qualified Print
Program. Cashback provided by mail- in rebate available for eligib le purchases made December 1, 2020– December 31, 2020. All claims and proof of purchase must be submitted by
January 31, 2021. The formatter board, motherboard or control panel must be shipped by February 28, 2021. Offer is subject to product availability; promotion valid while supplies last.
Addition al restrictions apply. Void where p rohibited , taxed or restric ted by law. For claim form, vis it hp.com/go/cashin. HP also reserve s the right to modif y or ca ncel this offer at any
time wit hout notice.

PostScript is a trademark of Adobe Systems Incorporated.

© Copyrig ht 2020 HP Development Com pany, L.P. The i nformation contained h erein is subject to change withou t notice. The only war ranties for
HP products and serv ices are set forth in the exp ress warra nty statements acco mpanying such products and services. Nothing herein shou ld be
construed as constituting an additional warr anty. HP shall not be liable for tech nical or editorial errors or omissions contain ed herein.