Gateway 7250R User Manual

7250R Server

System Manual

Contents

Preface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Conventions used in this manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Getting additional information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

1 System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Standard features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Back panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Interior of system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

System board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Front panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Riser card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

2 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Setting up the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Starting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Understanding the Power-On Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Setting up the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Turning off the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Resetting the server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

3 Case Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Opening the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Opening the bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Removing the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Closing the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Replacing the top panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Closing the bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

4 Replacing and Adding Internal Devices . . . . . . . . . . . . . . . . . . . . . . . . 23

Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Preparing to replace or add a drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Drive cabling information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Replacing the diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Replacing a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adding a hot-plug drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Replacing the slimline CD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Adding memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

Processors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Replacing a processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Adding a processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Expansion cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Replacing an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Adding an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Replacing the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Replacing the power distribution board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Replacing the fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Replacing the front panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56

Replacing the hot-plug backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

5 Using the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

About the BIOS Setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Updating the BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Setting the system board jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

The CMOS Clear jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Password Clear jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Recovery Boot jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69

BIOS Boot Block Write Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

BMC Boot Block Write Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

FRB Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71

Intrusion Detection Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

BMC Firmware Update jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

WOL Enable jumper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

6 Managing the Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Avoiding power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Surge suppressors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

Line conditioners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Uninterruptible power supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Maintain and manage your hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Hard drive maintenance utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76

Hard drive management practices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77

Protecting the server against viruses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

System administration and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Intel Server Control (ISC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

ManageX Event Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Direct Platform Control (DPC) Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

System security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

System recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Creating a startup diskette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Using your Server Companion CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

7 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Troubleshooting checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Verifying your configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Troubleshooting guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

CD problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Hard drive problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Memory and processor problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Modem problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Peripheral/Adapter problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Video problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

A Safety, Regulatory, and Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

B System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

Environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

System I/O addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Memory map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

DMA usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

iii

Preface

Conventions used in this manual

Throughout this manual, you will see the following conventions:

Convention Description

ENTER Keyboard key names are printed in small capitals.

TRL+ALT+DEL A plus sign means to press the keys at the same time.

Setup Commands to be entered, options to select, and messages that

appear on your monitor are printed in bold.

User’s Guide Names of publications are printed in italic. Viewpoint All references to front, rear, left, or right on the server are based

on the server being in a normal, upright position, as viewed from the front.

Important A note labeled important informs you of special

circumstances.

Caution A caution warns you of possible damage to equipment or

loss of data.

Warning A warning indicates the possibility of personal injury.

Conventions used in this manual v

Getting additional information

Log on to the Gateway technical support area at www.gatewayatwork.com to find information about your system or other Gateway products. Some types of information you can access are:

■ Hardware driver and program updates

■ Technical tips

■ Service agreement information

■ Technical documents and component information

■ Frequently asked questions (FAQs)

■ Documentation for peripherals or optional components

■ Online technical support

vi Preface

System Features

Standard features

■ As many as two Intel

Bus (FSB) in Slot 1 processor sockets

■ Four Dual Inline Memory Module (DIMM) sockets, that support up to

2.0 GB of PC100 Synchronous Dynamic Random Access Memory (SDRAM).

■ Intel 440GX chipset

■ Integrated Intel 82559 network controller providing 10/100 LAN support

■ Integrated Super Video Graphics Array (SVGA) video support with 2 MB

of Synchronous Graphics RAM (SGRAM)

■ Two PCI slots on a riser card (additional slots on the system board are

not usable in this chassis)

■ ATX form factor system board

■ One 3.5 inch 1.44 MB diskette drive, one slim-line CD drive, and at least

one hard drive

■ Integrated voltage regulator modules (VRMs) for both processors

Pentium III processors with 100 MHz Front Side

■ Integrated Adaptec AIC 7896 dual function controller providing both

low-voltage differential (LVD) Ultra2 small computer systems interface (SCSI) and Ultra Wide single-ended (SE) SCSI support

■ Four drive hot-plug cage

■ Keyboard port (PS/2), mouse port (PS/2), two serial ports, parallel port,

video port, RJ-45 LAN port, and two Universal Serial Bus (USB) ports

Standard features 1

Front panel

Diskette drive Control Panel

Slimline CD drive

Diskette drive writes to and reads from 3.5-inch, 1.44 MB diskettes.

Control panel contains the LED indicators and the power, reset, and sleep

buttons that control the server.

Hot-plug drive bay includes up to four hot-swappable hot-plug drives connected to a hot-plug backplane. The drive bays support 1.0-inch drives.

Hot plug drives plug into the hot-plug drive bay.

Slimline CD drive plays data or audio CDs

Hot-plug drives

Hot-plug drive bay

2 System Features

Back panel

Mouse port

Keyboard port

Serial port B

Parallel port

Serial port A

Network port

Video port

Expansion card slots

USB ports Power supp ly fault LED

Power connector

Mouse port connects a PS/2-compatible mouse.

Parallel port connects a printer or other parallel device.

Network port lets you connect to a network. The adjacent indicator LEDs

show LAN activity (yellow) and 100 Mbit speed (green).

Video port connects the first (or only) monitor interface cable. The video

controller is integrated in the system board.

Power connector connects the server power cord. The other end of the power

cord plugs into an AC outlet or power strip.

Power supply fault LED lights when the power supply experiences a fault

condition.

Expansion card slots (2) let you install as many as two 32-bit, 33 MHz PCI

expansion cards.

USB ports connect external Plug-and-Play devices, such as printers and

pointing devices, that are automatically configured when they are plugged

into the server through one of these ports. USB keyboards and mice are not

supported.

Serial ports (2) connect to serial devices.

Keyboard port connects a PS/2-compatible keyboard.

Back panel 3

Interior of system

A Power supply provides power to the system components. B Expansion slot covers cover the spaces where you can install as

many as two PCI expansion cards.

C Riser card supports as many as two PCI expansion cards. D Intrusion switch logs a flag when the cover is removed to help

prevent unauthorized access to the chassis.

E System board see “System board” on page 6. F Fan assembly fans provide cooling for the system. G Hot-plug bays support up to four 1-inch high 3.25-inch SCA SCSI

hard drives. Empty drive bays contain empty carriers to control airflow and EMC characteristics.

H Hot-plug drives plug into the hot-plug drive bays. I Diskette drive bay supports the legacy 3.5-inch diskette drive.

4 System Features

Control panel supports the indicator LEDs and the buttons to

control the Server operation.

K Slimline CD drive plays data or audio CDs. L Secondary drive bay assembly supports the slimline CD drive

and the legacy diskette drive.

M Hot-plug backplane provides the control for the hot-plug drives. N Power distribution board controls power distribution from the

power supply to the internal components.

Interior of system 5

System board

A Secondary processor fan connector B Secondary processor connector C Primary processor fan connector D Primary processor connector E DIMM slots (4) F Main power connector, 24-pin G ATX auxiliary power connector, 6-pin H Fan connector I Diskette drive connector

6 System Features

Primary IDE connector

J K Secondary IDE connector L ATX front panel connector M Front panel connector, 16-pin N Battery O Isolated server management (ISOL) intelligent management bus

(IMB) connector (not used)

P Jumper J4J2 (BMC boot block write enable) Q Jumper block (jumper J3J1) R Jumper block (jumper J2J1) S Fan connector (hot-plug drive bay fan) T Server monitor module (SMM) feature connector U Ultra wide SCSI connector V Ultra2 SCSI connector W Hard drive LED connector X Intelligent chassis management bus (ICMB) connector (not used) Y Chassis intrusion connector

Z Expansion card connectors (not used) AA Fan connector (not used) AB Wake on LAN (WOL) jumper AC PCI connector used for riser card AD Expansion card connector (not used) AE Video connector AF Dual USB connectors AG RJ-45 Ethernet LAN connector and LEDs AH Serial Port A AI Parallel port AJ Serial port B AK Stacked keyboard and mouse ports

System board 7

Hot-plug backplane

Back of the hot-plug backplane board

SCSI connector connects the SCSI cable from the RAID controller.

Power connector connects the power cable from the power supply.

Front panel connector carries signals from the backplane to the front panel.

Front of the hot-plug backplane board

Power connectorSCSI connector

Jumper block

Front panel connector

SCA SCSI drive connectors (4) connect the four SCA SCSI drives. Install drives in increasing order of SCSI ID.

8 System Features

SCSI ID 1SCSI ID 0

SCSI ID 3SCSI ID 2

Front panel board

The front panel board supports the LEDs and buttons accessible from the front panel. The buttons and LEDs on the front panel board are shown and described below.

Front panel connector

Power LED

Network activity LED

System fault LED

ID0 ID1

ID2 ID3

Power button

Sleep button

button

NMI switch

Backplane connector

Disk activity/fail LEDsReset

Front panel connector connects the controls on the front panel with the system board.

Power LED glows green whenever the system is turned on. The LED also flashes when the system is in sleep mode.

Network activity LED lights whenever there is activity on the network.

System fault LED flashes whenever the system logs a failure.

Disk activity LEDs glow green whenever the hard disk is actively reading or

writing data and glow amber if the disk fails.

Backplane connector carries signals from the hot-plug backplane to the control panel.

NMI switch allows a technician servicing the server to generate a non-maskable interrupt (NMI) to help debug server errors.

Reset button lets you reset the server if it has become nonresponsive.

Sleep button lets you put the server into sleep mode to reduce power

consumption.

Power button turns the server on and off.

Front panel board 9

Riser card

The riser card includes a PCI bridge to support the two PCI expansion slots through the PCI expansion slot on the system board.

PCI Slot 2

PCI Slot 1

Edge connector

PCI expansion slots provide support for as many as two 32-bit, 33MHz PCI expansion cards. Slot 1 is the lower slot and slot 2 is the upper slot.

Edge connector connects to the PCI slot closest to the processors.

10 System Features

System Setup

Setting up the server

Use the instructions on the quick guide poster that came with the server to assemble the server.

You can prepare a safer working environment before assembling the server by following these guidelines:

■ Obtain an adequately rated uninterruptible power supply (UPS). A UPS

protects against AC line spikes, power interruptions, and other power fluctuations that may damage the server.

■ Protect the server from extreme temperature and humidity. Do not

expose it to direct sunlight, heater ducts, or other heat-generating objects.

■ Keep the server away from equipment that generates magnetic fields,

such as unshielded stereo speakers. Even a telephone placed too close to the server may cause interference.

■ Plug the server into a wall outlet, power strip, or uninterruptible power

supply (UPS).

Important Keep the boxes and packing material. If you need to send

the server to Gateway for repairs, you must use the original packaging or your wa rranty may be voided .

Setting up the server 11

Starting the server

Before you start the server for the first time, make sure:

■ If the power supply is autosensing, it will not have a voltagte selection

switch and it automatically determines the voltage of the incoming power source.

■ All cables are firmly connected to the proper ports on the back panel of

the server.

Caution Electricity can flow from connected peripherals into the

system causing a shock. Make sure the server and peripherals are turned off and unplugged from the power outlet when you connect peripherals to the server.

■ The server and monitor are plugged into an AC outlet, power strip, or

UPS and that the power strip or UPS is turned on.

To start the system:

1 If you have connected the system components to a power strip or UPS,

make sure all the system components are turned off, then turn on the power strip or UPS.

2 Turn on the monitor. 3 Turn on the server. The light-emitting diode (LED) on the control panel

is on when the power is on.

4 Turn on any other components connected to the server, such as speakers,

a printer, or a scanner.

If nothing happens when you turn on the system:

■ Make sure that the power cables are securely plugged in and that

the power strip or UPS (if you are using one) is plugged in and turned on.

■ Make sure the monitor is connected to the server, plugged into the

power strip, AC outlet, or UPS, and turned on. You may also need to adjust the brightness and contrast controls on the monitor.

12 System Setup

Understanding the Power-On Self-T est

When you turn on your server, the power-on self-test (POST) routine checks the system memory and components. To see this information on the screen, press E

The system displays an error message if POST finds any problems. Write down any error messages that you see. If you continue to have problems, these error messages may help you or Gateway technical support diagnose the cause.

SC during POST. Press SPACEBAR to bypass the remaining memory count.

Setting up the operatin g system

The first time you start the server, the operating system takes a few minutes to set up.

Refer to your operating system documentation for specific questions regarding the operating system.

To complete the operating system setup:

1 After the server starts, the start-up wizard opens. Click Next. 2 Type the requested information in the appropriate text boxes. When you

have finished typing the information, click

3 Continue following the instructions and selecting options in the start-up

wizard dialog boxes, clicking the wizard tells you to restart your server.

Next to move through the dialog boxes, until

Next.

If you need to return to the previous dialog box to change any of your entries, click

Back.

4 Restart the server. The setup is complete.

Important For all operating systems, refer to the appropriate

operating system softwa re manual for sp ecific instr uctions.

T urning off the server

Every time you turn off the server, shut down the operating system first. You may lose data if you do not follow the proper procedure.

Turning off the server 13

To turn off the server in Windows NT:

1 Click Start, then select Shut down the computer?, then Shut Down. 2 Click OK. The operating system shuts down. When you see a message

saying the power button.

3 Turn off the monitor and peripherals.

Important For other operating systems, such as Windows 2000 or

It is now safe to turn off yo ur computer , turn off the server by pressing

Caution When you turn the server off, some electric current still

flows through it. Before opening the server case or connecting or removi ng any peripherals, turn of f the server , then unplug the power cord.

Novell Netware, refer to th e ap prop ria t e op era ting sy st em software m anual fo r specific i nstruct ions.

14 System Setup

Resetting the server

If your server does not respond to keyboard or mouse input, you may have to close programs that are not responding. If closing unresponsive programs does not restore your server to normal operation, you may have to reset the system.

To close unresponsive programs and reset the server in Windows NT:

1 Press CTRL+ALT+DEL. A window opens that lets you close a program that

is not responding.

2 Click Tas k Ma n a g er, then select the program that is not responding. 3 Close the program by clicking End Task. 4 If the server does not respond, press the reset button to restart the server.

As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts.

Important For other operating systems, such as Windows 2000 or

Novell Netware, refer to th e ap prop riate operating system software m anual fo r specific i nstruct ions.

Resetting the server 15

16 System Setup

Case Access

Preventing static electricity discharge

Before opening the server case, follow these precautions to prevent damage from static electricity. When opening your server case, always perform the following procedure.

Caution Static electricity can permanently damage electronic

components in your server. Prevent electrostatic damage to your server by following static electricity precautions every time you open your server case.

To prevent static electricity discharge:

1 Turn off the server power. 2 Touch a bare metal surface on the back of the server. 3 Unplug all power cords from AC outlets and disconnect the modem cable

(if installed).

Also follow these static electricity precautions:

■ Avoid static-causing surfaces such as plastic and packing foam in your

work area.

■ Remove the parts from their antistatic bags or containers only when you

are ready to use them. Do not lay parts on the outside of an antistatic bag or container because only the inside provides antistatic protection.

■ Always hold cards by the edges and their metal mounting brackets. Avoid

touching components on the cards and the edge connectors that connect to expansion slots. Never slide cards or other parts over any surface.

Preventing static electricity discharge 17

Opening the case

Important All references to front, back, left, or ri ght on the server are

based on the server being in a normal, upright position, as viewed from the front.

The only components that are accessible from the outside of the chassis are the front panel indicator lights. To access any of the removable media drives, the hot-plug drives, or the front panel buttons you must open the bezel. To work on the internal components of the server, you must open the chassis.

Because the components inside the server are extremely sensitive to static electricity, make sure you follow the precautions at the beginning of this chapter to avoid static electricity damage.

Only qualified personnel should open the system for maintenance. If you are qualified to maintain the system yourself, make sure you are properly grounded before opening the system chassis.

Caution Avoid exposure to dangerous electrical voltages and

moving parts by turning off yo ur server and un plugging the power cord and mod em cable (if inst alled) before removin g the chassis c over.

18 Case Access

Opening the bezel

The bezel covers the removable media drives, the hot-plug drives, and the front panel controls. To access these components, you must open the bezel.

To open the bezel:

1 Grip the bezel door and pull the door straight out away from the chassis.

2 Swing the door downward on its hinges so that it rests below the front

of the system.

Removing the top panel

The top panel provides access to all of the internal components of the server.

To remove the top panel:

1 Turn off the server and disconnect all power cords. 2 Observe all safety and static electricity precautions, see “Preventing static

electricity discharge” on page 17.

Opening the case 19

3 Remove the three screws from the top edge of the back panel.

4 Slide the top panel slightly to the back, disengaging the top edge of the

panel from the top of the front panel.

5 Lift the panel out and away from the chassis.

Closing the case

Close the chassis as soon as you finish installing or removing components so that dust and dirt do not collect inside the server.

Replacing the top panel

You must replace the top panel before you can operate the server. If you do not, a system intrusion event is logged by the system management hardware. Be careful not to pinch any cables in the panel as you replace it.

20 Case Access

To replace the top panel:

1 Place the top panel on the top of the chassis approximately 3/4-inch back

from the front of the server.

2 Slide the panel toward the front of the chassis 3/4-inch, securing it in

place. The tabs on the front of the top panel slide under the lip of the front panel.

3 Replace the screws you removed earlier.

Closing the bezel

Close the bezel to prevent accidental or unauthorized access to the server controls, hot-plug drives, and removable media drives. To close the bezel, swing the bezel up and press it firmly into place.

Closing the case 21

22 Case Access

Replacing and Adding Internal Devices

Drives

There are several types of drives and similar devices that can be installed in the server.

Preparing to replace or add a drive

One 3.5-inch diskette drive, at least one 1-inch high 3.5-inch hot-plug hard drive, and one slimline CD drive are included with the server. You can add up to three additional 3.5-inch hot-plug drives for a total of four hot-plug drives.

As you prepare to install drives, keep the following in mind:

■ If you remove a drive, place it in an antistatic bag or container.

■ Before you install a drive, see the drive documentation for information

on configuring the drive, setting any jumpers on the drive, and attaching cables to the drive.

■ If you are installing a drive that uses an add-in controller, install the

expansion card before you install the drive.

■ You may need to configure the drives you install using the BIOS Setup

utility or the SCSISelect utility. Press F2 at start up to open the BIOS Setup utility or press C

TRL+A to enter the SCSISelect utility.

Drives 23

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