Epson WorkForce Pro WP-4530 Quick Guide

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WorkForce® Pro WP-4530

Quick Guide

Your WorkForce Pro WP-4530 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Placing Originals for Copying, Scanning, or Faxing. . . . . . . . . . . . . . . . . . . . . . 5

Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Faxing a Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Scanning a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Maintaining Your Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Guide rapide

Votre WorkForce Pro WP-4530 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Utilisation de papiers spéciaux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Positionnement des originaux pour copier, numériser ou télécopier . . . . . . . 40

Impression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Numérisation d’un document ou d’une photo . . . . . . . . . . . . . . . . . . . . . . . . 47

Télécopie d’un document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Entretien de votre produit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Résolution des problèmes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Avis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Your WorkForce Pro WP-4530

After you set up your WorkForce® Pro WP-4530 (see the Start Here sheet), turn to this Quick Guide and your online User’s Guide for instructions on using your product.

English

Features Where to find information

World’s fastest print speeds, including 2-sided printing

Copy, scan, and fax from the easy-to-use control panel

Easy networking—Wi-Fi and Ethernet

Extra large ink cartridges See this Quick Guide for installation

Advanced paper handling with 250-sheet cassette and 80-sheet rear multipurpose (MP) tray

Wireless printing from mobile devices with Epson Connect

Note: Your product may look different from the illustrations in this guide, but the instructions are the same.

See this Quick Guide for instructions.

See this Quick Guide for the basics. See the online User’s Guide for details.

See the Start Here sheet and the online

User’s Guide.

instructions.

See the Start Here sheet and the online User’s Guide for paper loading instructions.

See www.epson.com/connect.

Using the Control Panel

The control panel makes it easy to use all the features of your product. To save energy, the screen goes dark after several minutes of inactivity. Press any button to wake it up.

Note: To turn off the “beep” heard when you press a button, press F

Printer Setup

made when you transmit a fax is also turned off.

Your WorkForce Pro WP-4530

, select

Sound

, and select

Off

. If you turn off the sound, the dialing sound

Setup

, select

Using Special Papers

■

You can load letter-, A4-, or legal-size plain paper (or Epson Bright White paper) in the cassette, as described on the Start Here sheet.

■

You can use the rear multipurpose (MP) tray to load envelopes and various sizes of special papers.

Epson offers a wide array of high quality papers, making it easy to maximize the impact of your documents, photos, presentations, and other projects.

You can purchase genuine Epson ink and paper at Epson Supplies Central www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

Paper name Size

Epson Presentation Paper Matte Letter (8.5 × 11 inches

[216 × 279 mm])

Legal (8.5 × 14 inches [216 × 356 mm])

Epson Premium Presentation Paper

Matte

Epson Premium Presentation Paper

Matte Double-sided

Epson Brochure & Flyer Paper Matte

Double-sided

Epson Bright White Paper Letter (8.5 × 11 inches

Epson Ultra Premium Photo Paper

Glossy

Epson Premium Photo Paper Semi-

gloss

8 × 10 inches (203 × 254 mm) S041467 50

Letter (8.5 × 11 inches [216 × 279 mm])

[216 × 279 mm])

4 × 6 inches (102 × 152 mm) S042181

5 × 7 inches (127 × 178 mm) S041945 20

8 × 10 inches (203 × 254 mm) S041946 20

Letter (8.5 × 11 inches [216 × 279 mm])

4 × 6 inches (102 × 152 mm) S041982 40

Letter (8.5 × 11 inches [216 × 279 mm])

Part number

S041062 100

S041067 100

S041257 S04218050100

S041568 50

S042384 150

S041586 500

S04217460100

S042182 S0421752550

S041331 20

Sheet count

Using Special Papers

Part

Paper name Size

Epson Premium Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041808

5 × 7 inches (127 × 178 mm) S041464 20

8 × 10 inches (203 × 254 mm) S041465 20

Letter (8.5 × 11 inches [216 × 279 mm])

Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809

Letter (8.5 × 11 inches [216 × 279 mm])

number

S04172740100

S042183 S0416672550

S04203850100

S041141 S041649 S041271

Note: Media availability varies by country.

For detailed paper loading instructions, see the online User’s Guide.

For best results:

■

Fan and align the edges of the paper before loading.

■

Do not use paper with binder holes, except in the rear multipurpose (MP) tray.

■

When using the rear MP tray, load paper printable side up; it is usually whiter or brighter. Always load paper and envelopes short edge first, at the center of the tray. Then squeeze and slide the edge guides against the paper, but not too tightly.

Sheet count

20 50 100

■

After loading paper, set the paper size for each paper source. Press F select

Printer Setup

Using Special Papers

and

Paper Size Loaded

Setup

, then

Placing Originals for Copying, Scanning, or Faxing

Before you copy, scan, or fax, place your documents on the scanner glass or in the Automatic Document Feeder (ADF). Place photos on the scanner glass.

Using the Scanner Glass

You can place a photo or a document up to letter-size (or A4-size) on the scanner glass.

1. Open the document cover.

2. Place your original face down on the scanner glass, with the top against the back left corner.

3. Close the cover gently to keep your original in place.

Using the Automatic Document Feeder

You can place up to 30 letter- or A4-size sheets (single- or double-sided), or 10 legal-size sheets (single-sided only), in the ADF.

1. Slide out the edge guide.

2. Fan the originals, then tap them on a flat surface to even the edges.

Placing Originals for Copying, Scanning, or Faxing

3. Insert the originals face up, top edge first. The

Note: If you’re using the 2-up Copy layout, make sure the originals are loaded as shown below.

ADF

icon appears on the screen.

4. Slide the edge guide against the originals, but not too tight.

Using the Automatic Document Feeder

Printing

This section describes the basic steps for printing from a Windows® or Mac® computer. For detailed instructions on printing, see the online User’s Guide.

Before you start, make sure you have installed your printer software and connected your product to your computer, as described on the Start Here sheet.

Printing in Windows

1. Select the print command in your application.

2. Select your product, then click the

3. On the Main tab, select basic print settings. Make sure you choose the correct paper

Source

and

Type

setting for your paper (see page 9).

Preferences

Properties

button.

Select your

Paper Source

Click here for quick access to presets for your favorite settings

Tip: For more information about print settings, click Help.

4. For automatic duplex printing, select

5. For resizing and other print settings, click the

6. Click

7. Click

to save your settings.

to start printing.

2-Sided Printing

More Options

, then select

tab.

Select your

Paper Type

Click here for 2-sided printing

Auto

if necessary.

Printing

Printing With a Mac

Follow the steps below to print from Mac OS® X 10.5 to 10.6.

Note: If you’re printing from Mac OS X 10.4, see your online User’s Guide for instructions.

1. Open a photo or document in a printing program, open the

File

menu, and select

2. Select your product as the

Printer

setting.

Select your Epson product

Click to expand

3. Select basic copy and page settings.

Note: If the setting you want isn’t shown (for example, Scale), check for it in your application before printing or check for it at the bottom of this window.

Copy and page settings

Application settings

Pop-up menu

4. Choose

Media Type

Printing With a Mac

Print Settings

from the pop-up menu, and select your

, and other print settings.

Paper Source

5. For automatic duplex printing, choose

Two-sided Printing Settings

from the pop-

up menu, and select the binding option you want.

6. Choose any other printing options you may need from the pop-up menu. See the online User’s Guide for details, or click

when it appears on the screen.

7. Click

Selecting the Correct Paper Type

Select the correct printer software so the ink coverage can be adjusted accordingly.

For this paper/media Select this setting

Plain paper Epson Bright White Paper Epson Presentation Paper Matte

Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy Premium Photo Paper Glossy

Epson Photo Paper Glossy Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss

Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte

Double-sided

Epson Brochure & Flyer Paper Matte Double-sided

Envelopes Envelope

Card stock up to 68 lb Thick-Paper

Paper Type

(see page 7) or

Media Type

Plain Paper/Bright White Paper

Premium Presentation Paper Matte

(see page 8) setting in your

Selecting the Correct Paper Type

Faxing a Document

Teleph

Your product lets you send faxes by entering fax numbers or selecting entries from a speed dial list. Using the ADF, you can fax up to 30 pages at a time.

Note: You can also send or receive a fax from your computer using the Epson FAX Utility. For more information, see the online User’s Guide.

Breakdown or repair of this product may cause loss of fax data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax data and settings.

This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Use the following procedure to erase the memory if

Setup

you give away or dispose of the product: Select F

All Settings.

This procedure will erase all of your network settings and fax data.

Restore Default Settings

Connecting a Phone or Answering Machine

1. Connect the phone cable from the wall jack to the

LINE

port on the back of the

product.

Note: If you’re connecting the product to a DSL phone line, you must plug a DSL filter into the wall jack or you won’t be able to use the fax or telephone equipment. Contact your DSL provider for the necessary filter.

2. To use a telephone or answering machine on the same line, you need a second phone cable. Remove the cap from the

EXT.

port on the back of the product. Connect one end of the cable to the telephone or answering machine, and connect the other end to the

EXT.

one

wall jack

Telephone wall jack

port.

Faxing a Document

In Auto Answer mode, if the incoming call is a fax and you pick up the phone or the answering machine answers, the product automatically begins receiving the fax. If the other party is a caller, the phone can be used as normal or a message can be left on the answering machine.

Note: Any phone or answering machine must be connected to the EXT. port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FiOS™.

Setting Up Fax Features

Before sending or receiving faxes, you should create a fax header and select the number of rings before the fax answers.

Note: To select other settings or use the Epson FAX Utility, see the online

User’s Guide.

Entering Fax Header Information

You should enter your name and phone number in the fax header before sending faxes so that recipients can identify the origin of the fax.

Note: If you leave your product unplugged for a long period of time, the date and time settings may be lost. See the online User’s Guide for instructions on resetting them.

Entering Your Sender Name

1. Press F

2. Select

3. Select fax keyboard.

4. Use the keyboard to enter the header information. You can enter up to 40 characters or digits for your name and other contact information.

Press u, d, l, or r on the control panel to highlight a letter or function button, then press

5. Select

Setup

Fax Settings

Header

Done

to return to the Header menu.

, then

. Then select

Fax Header

Communication

. You see the virtual

to select it.

Setting Up Fax Features

Entering Your Phone Number

1. Select

Your Phone Number

from the Header menu.

2. Use the numeric buttons on the control panel to enter your phone number, up to 20 digits. You don’t need to use dashes. Use the # button to type the + symbol for an international number.

Press r to enter a space, and l to delete.

3. Press

to return to the Header menu.

Selecting the Number of Rings to Answer

If you connected an answering machine and it is set to pick up on the fourth ring, you should set the product to pick up on the fifth ring or later:

1. Press F

2. Select

3. Select

4. Select the number of rings, then press

Setup

Fax Settings

Communication

, then

Rings to Answer

. Select more rings than you use for the

answering machine.

Sending a Fax From the Control Panel

You can send a fax by manually entering a fax number, as described below.

Note: To set up and use a speed dial list or send a fax from your computer using the Epson FAX Utility, see your online User’s Guide.

1. Place your original(s) for faxing (see page 5).

2. Press

Fax

To fax a two-sided document, place your document in the ADF. Press x Then select

and select

2-Sided Faxing

Send Settings

and select On.

3. Use the numeric buttons on the control panel to enter the fax number (up to 64 digits).

4. Press one of the x faxing your document. (To cancel, press y

Note: If the recipient’s fax machine prints only in black and white, your fax is automatically sent in black and white even if you press the x Color button.

Sending a Fax From the Control Panel

Start

buttons to start scanning and

Stop/Reset

■

If you are scanning with the ADF (see page 5), your document is automatically scanned and faxed.

■

If you placed your document on the scanner glass, you can scan additional pages after the first one is sent.

■

If the fax number is busy, you see a redialing message and the product redials after one minute. To redial immediately, press

Note: If you turn off the product, the following data stored in the product’s temporary memory will be lost: received faxes that haven’t yet been printed, faxes scheduled to be sent later, and faxes being retransmitted automatically.

Redial/Pause

Receiving Faxes

Before receiving faxes, make sure you load plain paper and select the correct settings for the paper you’ve loaded.

1. Press F

2. Select

3. Select

4. Select

Setup

Fax Settings

Receive Settings

Paper Source to Print.

5. Select the paper source you want to change, then change the setting.

Note: If the incoming fax is larger than the paper you loaded, it is reduced to fit or printed on multiple pages, depending on the Auto Reduction setting you select.

6. To receive faxes automatically, make sure you see a green light next to (

Answer)

Note: To change the number of rings before the product answers, see page 12.

on the control panel. If the light is off, press .

Auto

If you run out of paper during printing, you see an error message. Load more paper and press one of the x

Start

buttons to continue.

Receiving Faxes

Manually Receive a Fax

If you use a voicemail service provided by the phone company instead of an answering machine, you should set the product to receive faxes manually. Then you can check for a fax tone from the sending fax machine and press a button on the touch screen to receive the fax.

To receive a fax manually, press (

Auto Answer)

to turn off this feature (and the light).

Then follow these steps:

1. When your telephone rings, lift the phone off the hook. You see this screen.

2. Select

3. Press one of the x

Receive

and press OK.

Start

buttons to receive the fax.

4. After all the pages are received, you see this screen again. Replace the phone on the hook.

5. Press one of the x

Start

buttons to print the fax.

Receiving Faxes

Scanning a Document or Photo

You can use your product to scan original documents and photos and save them on your computer or on a thumb drive or other USB device. The u quickly using preselected settings, or you can use the Epson Scan software to access more advanced features. For example, you can use Epson Scan to restore faded colors in old photos.

Quick Scanning With the Scan Button

Scan

button lets you scan

Use the u and have it automatically included in an email message.

To scan to a thumb drive or other device, first insert the drive into the USB port on the front of the product:

Note: For Mac OS X 10.6, see “Scanning With Mac OS X 10.6” on page 17.

1. Place your original document or photo as shown on page 5.

2. Press the u

3. Select one of the following options:

Scan

button to quickly scan a photo or document. You can even scan a photo

Scan

button.

■ Scan to USB Device

select the file format, resolution, and other settings, including 2-sided scanning (for documents in the ADF).

■ Scan to PC

ideal for scanning photos.

■ Scan to PC (PDF)

ideal for scanning documents.

automatically creates a JPG image and saves it to your computer;

lets you scan and save the image on a thumb drive. You can

automatically creates a PDF file and saves it to your computer;

Scanning a Document or Photo

■ Scan to PC (Email)

automatically scans a photo, resizes it, launches your email application, and attaches a JPG image to a new outgoing message. This works with MAPI-type email such as Microsoft

Outlook, Windows Live Mail, Mac

Mail, and Entourage, but not web-based email such as Gmail.

■ Scan to PC (WSD)

Windows Vista

lets you manage wireless scanning in Windows 7 or

(English only). For more information, see your online

User’s Guide.

4. If you’re scanning to a USB device, select your scan settings, then press one of the

Start

buttons to begin scanning.

If you’re scanning to your computer, select

USB Connection

if your product is connected by a USB cable, or select the name of your computer if your product is connected over a network.

To select 2-sided scanning, press x

Scanning > On

, then select

Scan Settings > 2 Sided

Once your image is scanned, you see its icon in Windows Explorer or Mac Finder, or as an attachment in your email application.

Scanning With Epson Scan Software

You can scan from any TWAIN-compliant application using Epson Scan. Or you can start Epson Scan directly from your computer and save your image to a file.

Note: For detailed scanning instructions, see the online User’s Guide. For Mac OS X

10.6, see “Scanning With Mac OS X 10.6” on page 17.

1. Place your original document or photo as shown on page 5.

2. Do one of the following to start Epson Scan:

■

Windows: Double-click the

EPSON Scan

icon on your desktop.

■

Mac OS X 10.4 and 10.5: Double-click

Software

■

To scan from an application, start your application. Then open the choose

Scanning With Epson Scan Software

Import

Acquire

EPSON Scan

, and select your product.

Applications > Epson

File

menu,

3. Epson Scan opens in Office Mode the first time you use it. (You can change the scan mode using the Mode selector in the upper right corner.)

Click here to change the scan mode

Note: You cannot use Home Mode to scan with the ADF.

4. Click

Scan

The image is scanned and you see its icon in Windows Explorer or Mac Finder.

Scanning With Mac OS X 10.6

You can scan original documents and photos and save them as files on your computer.

1. Open an image editing application, such as Preview, and select

Scanner

For network scanning, select Then select

from the

File

menu, then select your product.

Import From Scanner

Import From Scanner > Include Networked Devices

again and select your product.

2. If you would like to select scan settings, such as Color Restoration and file save settings, click

3. Click the

Show Details

Scan

button to begin scanning. Your image is saved to the folder selected in

the Scan To pop-up menu.

Scanning With Mac OS X 10.6

Import From

Maintaining Your Product

Follow the instructions in this chapter to check and clean the print head nozzles, check ink levels, and replace ink cartridges. If you need to align the print head, or replace the maintenance box, see the online User’s Guide.

Checking the Print Head Nozzles

If your printouts are faint or have gaps in them, some of the nozzles in the print head may be clogged or ink may be running low in one or more of the ink cartridges. Follow the steps below to check the print head nozzles.

1. Load a few sheets of plain paper in the cassette.

2. Press F

Setup

3. Select

4. Press one of the x

5. Examine the nozzle check pattern that prints to see if there are gaps in the lines.

6. If there are no gaps, the print head is clean. Select

Maintenance

Nozzles are clean

If there are gaps or the pattern is faint, select the print head (see page 19).

, then

Start

buttons.

Nozzle Check

Nozzles need cleaning

Finish Nozzle Check

Head Cleaning

. Then press OK to clean

Maintaining Your Product

Cleaning the Print Head

If print quality has declined and the nozzle check indicates clogged nozzles, you can clean the print head. Print head cleaning uses ink, so clean it only if necessary.

Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it when a cartridge is low. You must replace the cartridge first (see page 21).

1. Press F

2. Select

3. When you see the first screen, press OK, then choose the colors you want to clean.

Tip: Use the nozzle check pattern to determine which colors need cleaning. You can save ink by cleaning only selected colors.

Cleaning takes a few minutes. When it’s finished, you see a message on the LCD screen.

Caution: Never turn off the product during head cleaning or you may damage it.

Setup

Maintenance

, then

Head Cleaning.

4. Select

Nozzle Check

. Then press one of the x

Start

buttons to run a nozzle check

and confirm that the print head is clean.

Note: If you don’t see any improvement after cleaning the print head four times, leave the product on and wait at least six hours to let any dried ink soften. Then try cleaning the print head again. If quality does not improve, one of the ink cartridges may need to be replaced. If that doesn’t help, contact Epson as described on page 28.

If you do not use your product often, it is a good idea to print a few pages at least once a month to maintain good print quality.

Checking Ink Levels

If an ink cartridge is expended, you see a message on your printer’s LCD screen:

Note: You cannot print or copy when an ink cartridge is expended even if the other cartridges are not expended. Replace any expended cartridges before printing or copying.

Cleaning the Print Head

A window may also appear on your computer screen when you try to print when ink is low. This window can optionally display ink offers and other updates from Epson.

Note: To disable checking for ink offers or updates from Epson, see the instructions in your online User’s Guide.

Purchasing Epson Ink Cartridges

You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).

Use the following list when you order or purchase new ink cartridges:

Ink color Part number

Black 676XL

Cyan 676XL

Magenta 676XL

Yellow 676XL

Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other products may affect your print quality and could result in product damage.

Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature. For print quality, a small amount of ink remains in the cartridge after the “replace cartridge” indicator comes on. The included cartridges prime the printer and print about 1000 black pages/900 color pages. Actual page count will vary.

For best printing results, use up a cartridge within six months of opening the package and before the expiration date on the cartridge box.

Store ink cartridges in a cool, dark place. If cartridges have been exposed to cold temperatures, allow them to warm up to room temperature for at least 3 hours before using them.

Purchasing Epson Ink Cartridges

Replacing Ink Cartridges

Make sure you have a new ink cartridge before you begin.

Caution: Do not open ink cartridge packages until you are ready to install the ink. Cartridges are vacuum packed to maintain reliability.

Leave the expended cartridge installed until you have obtained a replacement, or the ink remaining in the print head nozzles may dry out.

1. Turn on the product.

2. If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges need to be replaced and press

If a cartridge is expended, you must replace it to be able to print. If a cartridge is low, you can continue printing until a cartridge needs replacement.

3. Open the front cover.

4. Push in the ink cartridge that you want to replace, then pull it out as shown.

Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. Keep ink cartridges out of the reach of children and don’t drink the ink.

5. Remove the new cartridge from its package.

Caution: Do not remove any other labels or seals, or ink will leak. Do not touch the green chip on the side of the cartridge. This can damage the ink cartridge.

Replacing Ink Cartridges

6. Shake the cartridge as shown for about 5 seconds.

Caution: Do not shake used cartridges, or ink may leak.

7. Insert the new ink cartridge into the slot and push it in until it clicks into place.

8. Close the front cover.

After the product checks the cartridge, ink replacement is complete.

Caution: Never turn off the product while replacing ink cartridges. If you remove a low or expended ink cartridge, you cannot reinstall and use the cartridge.

Replacing Ink Cartridges

Solving Problems

Check the messages on the display screen to diagnose the cause of most problems. For more information, press the

You can also check the basic troubleshooting suggestions below, or in your online User’s Guide.

Problems and Solutions

Check the solutions below if you’re having trouble using your Epson product.

Note: If the screen is dark, press any button to wake the printer from sleep mode.

Network Setup and Printing Problems

■

Try connecting to the router or access point with your computer or another device to confirm that it is working correctly.

■

Try resetting the router (turn it off and then on), then try to connect to it again.

■

Print a Network Status Sheet (see page 24). Verify that the network settings are correct and check the signal strength. If it’s poor, try moving the product closer to your router or access point. Avoid placing it next to a microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing cabinet.

■

If your wireless router doesn’t broadcast its network name (SSID), see your online User’s Guide for instructions on manually entering your wireless network name.

■

If your wireless router has security enabled, make sure you entered the WEP key or WPA passphrase correctly.

■

When using TCP/IP, make sure your network’s DHCP option is enabled (your router manufacturer or your IT department will be able to assist you with this setting).

■

Remove and reinsert the CD to reinstall your product software.

■

Disable the firewall temporarily to see if that may be causing the problem. Contact your firewall manufacturer for assistance.

■

Make sure your firewall or security software is not set to block port 3629 (TCP/ UDP). Contact your firewall manufacturer for assistance.

Help

button on the product.

Solving Problems

Cannot scan over the network

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Epson Scan is not available in Mac OS X 10.6; see page 17 for scanning instructions.

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If you cannot scan from the product’s control panel, make sure you restarted your computer after installing the product software. Make sure Epson Event Manager is not being blocked by your firewall or security software. Try turning off the firewall.

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If you are scanning a large document at high resolution, a communication error may occur. If the scan did not complete, lower the resolution.

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If network communication was interrupted while starting Epson Scan, exit Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart, turn the product off and on, and then try again. Check the

Settings

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Make sure Epson Event Manager is set up to communicate with your product.

. For details, see the Epson Scan Help.

Print a Network Status Sheet

Timeout Setting

EPSON Scan

1. Press F

2. Select

3. Select

4. Press one of the x

Setup

Wi-Fi/Network Settings

Confirm Wi-Fi/Network Settings

Start

buttons to print the status sheet.

Printing and Copying Problems

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Make the paper size and source selected on the control panel or in your printer software matches the paper loaded in the printer.

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Letter-size paper is automatically selected for copying. If your legal-size document is cropped, press x then select

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Position your original against the back left corner of the scanner glass. If the edges are cropped, move your original away from the edges slightly. Place the document flat against the scanner glass.

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Printing stops when an ink cartridge is expended. If a cartridge is expended, you must replace it to continue printing.

Legal->Letter

, select

Paper and Copy Settings

, select

Reduce/Enlarge,

Problems and Solutions

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