Epson WF-R5190 User Manual

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User's Guide
NPD5120-02 EN
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User's Guide

Copyright

Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
Neither Seiko Epson Corporation nor its aliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
e
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.
© 2014 Seiko Epson Corporation. All rights reserved.
contents of this manual and the
e
specications
of this product are subject to change without notice.
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Trademarks

Trademarks
EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
Microso
Apple, Macintosh, Mac OS, OS X, Bonjour, Safari, iPad, iPhone, iPod touch, and iTunes are trademarks of Apple
Inc., registered in the U.S. and other countries. AirPrint and the AirPrint logo are trademarks of Apple Inc.
Apple Chancery, Chicago, Geneva,
trademarks of Apple Inc.
Google Cloud Print™, Chrome™, Chrome OS™, and Android™ are trademarks of Google Inc.
Monotype is a trademark of Monotype Imaging, Inc. registered in the United States Patent and Trademark
Oce and may be registered in certain jurisdictions.
Albertus, Arial, Gill Sans, Joanna and Times New Roman are trademarks of e Monotype Corporation.
ITC Avant Garde, ITC Bookman, ITC Lubalin, ITC Mona Lisa Recut, ITC Symbol, ITC Zapf-Chancery, and
ITC Zapf Dingbats are trademarks of International Typeface Corporation registered in the United States Patent and Trademark Oce and may be registered in certain jurisdictions.
Clarendon, Helvetica, New Century Schoolbook, Optima, Palatino, Stempel Garamond, Times and Univers are
registered trademarks of Heidelberger Druckmaschinen AG, which may be registered in certain jurisdictions, exclusively licensed through Linotype Library GmbH, a wholly owned subsidiary of Heidelberger Druckmaschinen AG.
Wingdings is a registered trademark of Microso Corporation in the United States and other countries.
Antique Olive is a registered trademark of Marcel Olive and may be registered in certain jurisdictions.
Adobe SansMM, Adobe SerifMM, Carta, and Tekton are registered trademarks of Adobe Systems Incorporated.
, Windows®, and Windows Vista® are registered trademarks of
®
Hoeer
Text, Monaco and New York are trademarks or registered
Microso
Corporation.
Marigold and Oxford are trademarks of AlphaOmega Typography.
Coronet is a registered trademark of Ludlow Type Foundry.
Eurostile is a trademark of Nebiolo.
Bitstream is a registered trademark of Bitstream Inc. registered in the United States Patent and Trademark
Oce and may be registered in certain jurisdictions.
Swiss is a trademark of Bitstream Inc. registered in the United States Patent and Trademark
registered in certain jurisdictions.
PCL is the registered trademark of Hewlett-Packard Company.
Adobe, Adobe Reader, PostScript3, Acrobat, and Photoshop are trademarks of Adobe systems Incorporated,
which may be registered in certain jurisdictions.
Oce
and may be
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Trademarks
Getopt
Copyright © 1987, 1993, 1994 e Regents of the University of California. All rights reserved.
Redistribution and use in source and binary forms, with or without modication, are permitted provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this soware without specic prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Arcfour
is code illustrates a sample implementation of the Arcfour algorithm.
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modication, are permitted provided that this copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
microSDHC Logo is a trademark of SD-3C, LLC.
Note: microSDHC is built into the product and cannot be removed.
Intel® is a registered trademark of Intel Corporation.
General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
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Contents

Contents
Copyright
Trademarks
About This Manual
Introduction to the Manuals...................8
Marks and Symbols.........................8
Descriptions Used in this Manual...............9
Operating System References..................9
Important Instructions
Safety Instructions.........................10
Printer Advisories and Warnings.............. 11
Advisories and Warnings for Setting Up/
Using the Printer........................11
Advisories and Warnings for Using the
Printer with a Wireless Connection...........12
Advisories and Warnings for Using the LCD
Screen................................12
Protecting Your Personal Information...........12
Administrator Settings
Locking the Printer Settings Using an
Administrator's Password....................13
Unlocking the Printer Settings................ 13
Printer Basics
Part Names and Functions...................14
Control Panel............................ 16
Buttons and Lights.......................16
Icons Displayed on the LCD Screen...........17
Menu Options............................17
Menu................................ 17
Loading Paper
Paper Handling Precautions..................24
Available Paper and Capacities................25
List of Paper Types.......................27
Loading Paper in the Paper Cassette............28
Loading Paper in the Rear Paper Feed...........30
Printing
Printing from a Computer...................33
Printing Basics - Windows.................33
Printing Basics - Mac OS X.................34
Printing on 2-Sides.......................36
Printing Several Pages on One Sheet..........38
Printing to Fit the Paper Size................39
Printing Multiple Files Together (for
Windows Only).........................40
Enlarged Printing and Making Posters (for
Windows Only).........................41
Printing Using Advanced Features........... 47
Printing Using a PostScript Printer Driver........49
Printing Using a PostScript Printer Driver -
Windows..............................49
Printing Using a PostScript Printer Driver -
Mac OS X.............................51
Setting Items for the PostScript Printer Driver. . . 54
Printing from Smart Devices................. 54
Using Epson iPrint.......................54
Using AirPrint..........................56
Canceling Printing.........................56
Canceling Printing - Printer Button...........56
Canceling Printing - Windows.............. 56
Canceling Printing - Mac OS X..............57
Replacing Ink Supply Units and Other Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box.......................58
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . . 58
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows......... 58
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS X.........58
Ink Supply Unit Codes......................59
Ink Supply Unit Handling Precautions.......... 59
Replacing Ink Supply Units...................61
Maintenance Box Code..................... 64
Maintenance Box Handling Precautions.........65
Replacing a Maintenance Box.................65
Temporarily Printing with Black Ink............66
Temporarily Printing with Black Ink - Windows. 67
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Temporarily Printing with Black Ink -
Mac OS X.............................68
Conserving Black Ink when the Black Ink Is
Low (for Windows Only)....................69
Improving Print Quality
Checking and Cleaning the Print Head..........70
Checking and Cleaning the Print Head -
Control Panel.......................... 70
Checking and Cleaning the Print Head -
Windows..............................71
Checking and Cleaning the Print Head -
Mac OS X.............................71
Running Power Ink Flushing............... 71
Aligning the Print Head.....................72
Aligning the Print Head - Control Panel.......72
Aligning the Print Head - Windows...........73
Aligning the Print Head - Mac OS X..........73
Cleaning the Paper Path for Ink Smears..........74
Cleaning the Paper Path for Paper Feeding
Problems................................74
Applications and Network Service Information
Epson Connect Service......................75
Web Cong..............................75
Running Web Cong on a Web Browser. . . . . . . 75
Running Web Running Web
Necessary Applications......................76
Windows Printer Driver...................76
Mac OS X Printer Driver..................78
E-Web Print (for Windows Only)............79
EPSON Soware Updater..................80
EpsonNet Cong........................80
Uninstalling Applications....................80
Uninstalling Applications - Windows......... 80
Uninstalling Applications - Mac OS X.........81
Installing Applications......................82
Installing a PostScript Printer Driver..........82
Installing the Epson Universal Printer Driver
(for Windows Only)......................85
Updating Applications and Firmware...........85
on Windows........... 76
Cong
on Mac OS X...........76
Cong
Solving Problems
Checking the Printer Status.................. 87
Checking Messages on the LCD Screen........87
Checking the Printer Status - Windows........87
Checking Printer Status - Mac OS X..........88
Removing Jammed Paper....................88
Removing Jammed Paper from the Front Cover. .88 Removing Jammed Paper from the Rear
Paper Feed.............................89
Removing Jammed Paper from the Paper
Cassette...............................90
Removing Jammed Paper from Rear Cover. . . . . 91
Paper Does Not Feed Correctly................92
Power and Control Panel Problems.............92
Power Does Not Turn On..................92
Power Does Not Turn O..................92
LCD Screen Gets Dark....................93
Printer Does Not Print......................93
Printout Problems.........................93
Print Quality Is Poor..................... 93
e Position, Size, or Margins of the Printout
Are Incorrect...........................95
Paper Is Smeared or Scued................95
Printed Characters Are Incorrect or Garbled. . . . 95
e Printed Image Is Inverted...............96
e Printout Problem Could Not be Cleared. . . . 96
Printing Is Too Slow........................96
PostScript Printer Driver Problems.............97
Printer Does Not Print While Using
PostScript Printer Driver..................97
Printer Does Not Print Correctly While
Using PostScript Printer Driver..............97
Print Quality Is Poor While Using PostScript
Printer Driver..........................97
Printing Is Too Slow While Using PostScript
Printer Driver..........................97
Other Problems...........................98
Slight Electric Shock when Touching the
Printer................................98
Operation Sounds Are Loud................98
Forgot Your Password.....................98
Application Is Blocked by a Firewall (for
Windows Only).........................98
Appendix
Technical Specications.....................99
Printer
Interface Specications....................99
Wi-Fi Specications.....................100
Ethernet
Security Protocol.......................100
Supported ird Party Services.............100
Specications
Specications
.....................99
...................100
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Dimensions...........................101
Electrical Specications..................101
Environmental Specications..............101
System Requirements....................102
Font Information.........................102
Available Fonts for PostScript..............102
Available Fonts for PCL 5.................104
Available Fonts for PCL 6.................106
List of Symbol Sets......................107
Regulatory Information....................112
Standards and Approvals................. 112
Restrictions on Copying..................113
Transporting the Printer....................114
Where to Get Help........................117
Technical Support Web Site................117
Contacting Epson Support................117
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About This Manual

About This Manual

Introduction to the Manuals

e latest versions of the following manuals are available from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer. is manual may not be included depending on model and region.
Start Here (paper manual)
Provides you with information on setting up the printer and installing the
soware.
User's Guide (PDF manual)
is manual. Provides instructions on using the printer, replacing ink supply units, maintenance, and solving problems.
Network Guide (PDF manual)
Provides information on network settings and solving problems when using the printer on a network.
Administrator's Guide (PDF manual)
Provides network administrators with information on management and printer settings.
As well as the manuals above, check the various types of help information available from the printer itself or from the applications.

Marks and Symbols

Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Instructions containing useful tips and restrictions on printer operation.
&
Related Information
Links to related sections.
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About This Manual

Descriptions Used in this Manual

Screenshots of the printer driver screens are from Windows 8.1 or Mac OS X v10.9.x. e content displayed on
the screens varies depending on the model and situation.
Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
Some of the menu items on the LCD screen vary depending on the model and settings.

Operating System References

Windows
In this manual, terms such as "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", "Windows XP", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
Microso® Windows® 8.1 operating system
Microso® Windows® 8 operating system
Microso®
Microso® Windows Vista® operating system
Microso® Windows® XP operating system
Microso® Windows® XP Professional x64 Edition operating system
Microso® Windows Server® 2012 R2 operating system
Microso® Windows Server® 2012 operating system
Microso® Windows Server® 2008 R2 operating system
Microso® Windows Server® 2008 operating system
Microso®
Microso® Windows Server® 2003 operating system
Mac OS X
In this manual, "Mac OS X v10.9.x" refers to "OS X Mavericks" and "Mac OS X v10.8.x" refers to "OS X Mountain Lion". Additionally, "Mac OS X" is used to refer to "Mac OS X v10.9.x", "Mac OS X v10.8.x", "Mac OS X v10.7.x", "Mac OS X v10.6.x", and "Mac OS X v10.5.8".
Windows® 7 operating system
Windows Server® 2003 R2 operating system
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Important Instructions

Important Instructions

Safety Instructions

Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer.
Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or electric shock.
Be sure your AC power cord meets the relevant local safety standard.
Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, or options by yourself,
except as specically explained in the printer's manuals.
Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust controls that are not covered by the operating instructions.
Place the printer near a wall outlet where the plug can be easily unplugged.
Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
Take care not to spill liquid on the printer and not to handle the printer with wet hands.
Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with water. If discomfort or vision problems remain
e printer is heavy and should not be lied or carried by less than two people. When liing the printer, two or
more people should assume the correct positions as shown below.
a thorough
aer
ushing,
see a doctor immediately.
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Important Instructions
Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.
If ink gets on your skin, wash the area thoroughly with soap and water.
If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
If ink gets into your mouth, see a doctor right away.
Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on
your skin.
Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.
Keep ink supply units and maintenance box out of the reach of children.

Printer Advisories and Warnings

Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference.

Advisories and Warnings for Setting Up/Using the Printer

Do not block or cover the vents and openings in the printer.
Use only the type of power source indicated on the printer's label.
Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and
Avoid electrical outlets controlled by wall switches or automatic timers.
Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over. Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter and leave the transformer.
If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.
o.
Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e
printer will not operate properly if it is tilted at an angle.
When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
Leave enough space in front of the printer for the paper to be fully ejected.
Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Do not insert objects through the slots in the printer.
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Important Instructions
Do not put your hand inside the printer during printing.
Do not touch the white
Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause
re.
Do not move the print head by hand; otherwise, you may damage the printer.
Always turn the printer o using the
P
until the
Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink
supply units are removed.
If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops ashing.
cable inside the printer.
at
P
button. Do not unplug the printer or turn o the power at the outlet

Advisories and Warnings for Using the Printer with a Wireless Connection

Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow directions from the authorized personnel representing the medical facilities, and follow all posted warnings and directions on the medical equipment.
Radio waves from this printer may negatively
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near automatically controlled devices, follow all posted warnings and directions on these devices.
the operation of automatically controlled devices such as
aect

Advisories and Warnings for Using the LCD Screen

e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness. ese are normal and do not indicate that it is damaged in any way.
Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
e exterior cover of the LCD screen could break if it receives a heavy impact. Contact your dealer if the
screen's surface chips or cracks, and do not touch or attempt to remove the broken pieces.

Protecting Your Personal Information

When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's memory by selecting Menu > System Administration > Restore Default Settings > Clear All Data and Settings on the control panel.
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Administrator Settings

Administrator Settings

Locking the Printer Settings Using an Administrator's Password

You can set an administrator's password to lock the printer settings so that they cannot be changed by other users. You can lock the following settings.
System Administration
Eco Mode
You cannot change settings without entering the password. using Web Cong or EpsonNet Cong.
Important:
is
c
Do not forget the password. If you forget the password, contact Epson support.
1. Enter Menu from the home screen.
2.
Select Admin Settings > Admin Password.
3. Select Register, and then enter a password.
4. Enter the password again.
Select Lock Setting, and then enable it.
5.

Unlocking the Printer Settings

1. Enter Menu from the home screen.
password is also required when you make settings
2. Select Admin Settings.
3. Enter the administrator's password.
4.
Select Lock Setting, and then disable it.
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Printer Basics

Printer Basics

Part Names and Functions

Ink cases Insert the ink supply units.
A
Paper cassette 1, Paper cassette 2 Loads paper.
B
Paper cassette cover Attach to paper cassette 2.
C
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Edge guides Feeds the paper straight into the printer. Slide to the
A
Paper support Supports loaded paper.
B
Feeder guard Prevents foreign substance from entering the printer.
C
Rear paper feed Loads paper.
D
Output tray Holds the ejected paper.
E
Edge guides Feeds the paper straight into the printer. Slide to the
F
Paper cassette Loads paper.
G
Printer Basics
edges of the paper.
Usually keep this guard closed.
edges of the paper.
Control Panel Operates the printer.
A
Print head Fires ink.
B
Front cover Open when removing jammed paper inside the printer.
C
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Rear cover Open when replacing the maintenance box, or
A
AC inlet Connects the power cord.
B
USB port Connects a USB cable.
C
LAN port Connects a LAN cable.
D
Service USB port USB port for future use.
E

Control Panel

Buttons and Lights

Printer Basics
removing jammed paper.
Do not remove the sticker.
A
B
C
D
E
F
G
H
Turns the printer on or o.
Unplug the power cord when the power light is o.
Displays the Paper Setup screen. You can select the paper size and paper type settings for each paper source.
Error Flashes or turns on when an error occurs.
Data Flashes while the printer is processing data.
Turns on when there are queued jobs.
- Displays menus and messages.
Returns to the previous screen.
l, u, r, d
, OK Press l, u, r, and d to select menus. Press OK to conrm your selection or run the selected
feature.
When entering characters, press
Stops the current operation.
When entering characters, press this button to change the character type.
l, u, r
, and d to select characters.
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Printer Basics

Icons Displayed on the LCD Screen

e following icons are displayed on the LCD screen depending on the printer's status.
Turns on while the printer is connected to a wired (Ethernet) network.
Turns on when the wired (Ethernet) network is disabled and an Ethernet cable is not connected.
Turns on while the printer is connected to a wireless (Wi-Fi) network. The number of bars indicates the signal strength of the connection. The more bars there are, the stronger the connection.
Indicates a problem with the printer's wireless (Wi-Fi) network connection, or that the printer is searching for a wireless (Wi-Fi) network connection.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Ad Hoc mode.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct mode.
Indicates that the printer is connected to a wireless (Wi-Fi) network in Simple AP mode.
Turns on when Eco Mode is enabled.

Menu Options

Menu

Menu Settings and Explanations
Ink Levels Displays the approximate levels of the ink and the maintenance box.
When an ! icon is displayed, the ink is running low or the maintenance box is nearly full.
When a x icon is displayed, the ink is expended or the maintenance box is full.
Maintenance Print Head Nozzle
Check
Print Head Cleaning
Print Head Alignment
Prints a pattern to check if the print head nozzles are clogged.
Cleans clogged nozzles in the print head.
Adjusts the print head to improve print quality.
Run Vertical Alignment if your printouts look blurry.
Run Horizontal Alignment if your printouts contain horizontal banding at regular intervals.
Run Ruled Line Alignment if text and lines are misaligned.
Thick Paper Reduces ink smearing when printing. Enable this feature only when you see
ink smearing on your printouts because it may lower the printing speed.
Paper Guide Cleaning
Paper Setup Select the paper size and paper type you loaded in the paper source.
Use this feature to feed paper for cleaning when there are ink stains on the internal rollers or a paper feed problem has occurred.
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Menu Settings and Explanations
Printer Basics
Print Status Sheet Conguration
Status Sheet
Supply Status Sheet
Usage History Sheet
PS3 Status Sheet Prints an information sheet when you use this printer as a PostScript printer.
PS3 Font List Prints a list of fonts that are available for a PostScript printer.
PCL Font List Prints a list of fonts that are available for a PCL printer.
Network Status Wi-Fi/Network
Status
Wi-Fi Direct Status
Epson Connect Status
Google Cloud Print Status
Prints an information sheet showing the current printer status and settings.
Prints an information sheet showing the status of consumables.
Prints an information sheet showing the usage history of the printer.
Displays or prints the current network settings.
Displays whether or not the printer is registered and connected to Epson Connect or Google Cloud Print service.
See the Epson Connect portal website for more details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Condential Job Displays a list of jobs that have passwords. To print a job, select the job and enter the password.
Admin Settings These menus allow an administrator to register an administrator password to protect the printer
settings from being changed by other users.
Admin Password Set, change, or reset the administrator password.
If you forget the password, contact Epson support.
System Administration
Lock Setting
See the pages that describe these features for more details.
You need to enter an administrator password when you enter the System
Administration settings.
Related Information
& “System Administration” on page 18
System Administration
Select Menu on the home screen, and then select System Administration.
18
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User's Guide
Menu Settings and Explanations
Printer Basics
Printer Settings Paper Source
Settings
USB I/F Timeout Setting
Printing Language Select the printing language for the USB interface or the network interface.
Rear Paper Feed Priority
A4/Letter Auto Switching
Auto Select Settings Select the paper source to feed from. When there are
Error Notice Displays an error message when the paper size or
Specify the length of time in seconds that must elapse before ending USB communication with a computer after the printer receives a print job from a PostScript printer driver or PCL printer driver. If the job ending is not clearly dened from a PostScript printer driver or PCL printer driver, it can cause endless USB communication. When this occurs, the printer ends communication after the not want to end communication.
Feeds paper from the rear paper feed on a priority basis.
Feeds paper from the paper source set as A4 size when there is no paper source set as Letter, or feeds from the paper source set as Letter size when there is no paper source set as A4.
multiple paper sources available, paper is fed from the paper source with paper settings that match the print job.
type settings in Paper Setup and the print settings do not match.
specied
time has elapsed. Enter 0 (zero) if you do
Auto Error Solver Select an action to perform when a 2-sided printing error or a memory full
error occurs.
2-sided printing error
Enabled: If a 2-sided job is sent when there is no paper available that supports 2-sided printing, the printer displays an error message, and then automatically prints on only one side of the paper.
Disabled: The printer displays an error message and cancels printing.
Memory full error
Enabled: If the printer's memory becomes full while printing, the printer displays an error message, and then prints only the part of the data that the printer could process.
Disabled: The printer displays an error message and cancels printing.
PC Connection via USB
Enables the printer which is connected to the computer over a USB connection. If this feature is disabled, the computer does not recognize printers with a USB connection.
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User's Guide
Printer Basics
Menu Settings and Explanations
Common Settings Sleep Timer Select the time period before the printer enters sleep mode (energy saving
mode) when no operations are performed.
The LCD screen turns black when the set time passes.
Power O Timer You can adjust the time before power management is applied. Any increase
will aect the product’s energy eciency. Please consider the environment before making any change.
LCD Contrast Adjust the brightness of the LCD screen.
Date/Time Settings Date/Time Enter the current date and time.
Wi-Fi/Network Settings
Daylight Saving Tim e
Time Dierence Enter the time dierence between your local time and
Language Select the display language.
Scroll Speed Select the scroll speed of the LCD screen.
Wi-Fi/Network Status
Wi-Fi Setup Wi-Fi Setup Wizard See the Network Guide for more details.
Displays or prints the network settings and connection status.
Push Button Setup (WPS)
PIN Code Setup (WPS)
Wi-Fi Auto Connect
Disable Wi-Fi You may be able to resolve network problems by
Wi-Fi Direct Setup See the Network Guide for more details.
Select to set the summer time.
UTC (Coordinated Universal Time).
disabling the Wi-Fi settings or making the Wi-Fi settings again. See the Network Guide for more details.
Epson Connect Services
Google Cloud Print Services
Connection Check Checks the status of the network connection and prints the network
connection check report. If there are any problems with the connection, see the check report to solve the problem.
Advanced Setup See the Network Guide for more details.
You can suspend or resume the Epson Connect or Google Could Print service, or cancel using the services (restore the default settings).
See the Epson Connect portal website for more details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
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User's Guide
Menu Settings and Explanations
Printer Basics
Universal Print Settings
Security Settings Delete All
Eco Mode The following Eco mode settings are available. When these settings are disabled, the settings made in
These print settings are applied when printing from an external device without using the printer driver, or when printing from a PostScript printer driver or PCL printer driver.
Top Oset Adjust the top or left margin of the paper.
Left Oset
Top Oset in Back Adjust the top margin or left margin for the back of the page when
performing 2-sided printing.
Left Oset in Back
Check Paper Width Checks the paper width before the printer starts printing. This prevents
printing beyond the edges of the paper when the paper size setting is not correct, but the printing time may be little longer.
Dry Time Select the drying time when performing 2-sided printing.
Skip Blank Page Skips blank pages in the print data automatically.
PDL Print Conguration
Condential
Common Settings are applied.
Jobs
See the list of menus in PDL Print Conguration.
Deletes all saved condential jobs.
Sleep Timer Select the time period before the printer enters sleep mode (energy saving
mode) when no operations are performed.
The LCD screen turns black when the set time passes.
Power O Timer Select the time period before the printer turns o automatically. You can
adjust the time before power management is applied.
Clear Internal Memory Data
Restore Default Settings
Deletes the print settings for a PostScript printer driver and a PCL printer driver.
Select Clear All to delete all of the data for a PostScript printer driver and a PCL printer driver that is saved in the printer's memory.
Resets the selected settings to their defaults.
Related Information
& “PDL Print Conguration” on page 21
PDL Print Conguration
Select Menu > System Administration > Universal Print Settings > PDL Print Conguration from the home screen.
21
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User's Guide
Menu Settings and Explanations
Printer Basics
Common Settings
PCL Menu Font Source Resident: Select to use a preinstalled font on the printer.
Paper Size Select the paper size.
Paper Type Select the paper type.
Orientation Select the printing direction.
Quality Select the print quality.
Ink Save Mode Conserves ink by reducing the print density.
Print Order Last Page on Top: Prints from the rst page of a le.
First Page on Top: Prints from the last page of a le.
Number of Copies
Binding Margin Select the binding position.
Auto Paper Ejection
2-Sided Printing Performs 2-sided printing.
Set the number of copies.
Ejects paper automatically when printing is stopped during a print job.
Download: Select to use a font you have downloaded.
Font Number Select the default font number for the default font source. The available number
varies depending on the settings you made.
Pitch Set the default font pitch if the font is scalable and of xed-pitch. You can select from
0.44 to 99.99 cpi (characters per inch), in 0.01 increments.
This item may not appear depending on the font source or font number settings.
Height Set the default font height if the font is scalable and proportional. You can select
from 4.00 to 999.75 points, in 0.25 increments.
This item may not appear depending on the font source or font number settings.
Symbol Set Select the default symbol set. If the font that you selected in the font source and the
font number setting is not available in the new symbol set setting, the font source and the font number settings are automatically replaced with the default value, IBM- US.
Form Set the number of lines for the selected paper size and orientation. This also causes a
line spacing (VMI) change, and the new VMI value is stored in the printer. This means that later changes in the page size or orientation settings cause changes in the Form value based on the stored VMI.
CR Function Select the line feed command when printing with a driver from a specic operating
system.
LF Function
Paper Source Assign
Set the assignment for the paper source select command. When 4 is selected, the commands are set as compatible with the HP LaserJet 4. When 4K is selected, the commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When
5S is selected, the commands are set as compatible with the HP LaserJet 5S.
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User's Guide
Printer Basics
Menu Settings and Explanations
PS3 Menu Error Sheet Prints a sheet showing the error status when any PostScript errors occur while
printing and any errors occur while printing a PDF
Coloration Select the color mode for PostScript printing.
Image Protect Disable this feature to lower the print quality automatically if the printer's memory
becomes full.
Binary Enable this feature when printing data that contains binary images.
The application may send the binary data even if the printer driver setting is set to ASCII, but you can print the data when this feature is enabled.
Text Detection Converts the text le to a PostScript le when printing.
This feature is available when Printing Language is set to PS3.
le.
PDF Page Size
Select the paper size when printing a PDF le. If Auto is selected, the paper size is determined based on the size of the rst page that is printed.
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User's Guide

Loading Paper

Loading Paper

Paper Handling Precautions

Read the instruction sheets supplied with the paper.
Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
Fan and align the edges of the envelopes before loading. When the stacked envelopes are
press them down to atten them before loading.
pued
up with air,
Do not use envelopes that are curled or folded. Using these envelopes causes paper jams and smears on the
printout.
Do not use envelopes with adhesive surfaces on the aps or window envelopes.
Avoid using envelopes that are too thin, as they may curl during printing.
Related Information
& “Printer Specications” on page 99
24
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User's Guide
Loading Paper

Available Paper and Capacities

Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Note:
Genuine Epson paper is not available when printing with a PostScript printer driver and the Epson universal printer driver.
Media Name Size Loading Capacity (Sheets) 2-Sided Printing
Epson Bright White Ink Jet Paper
Epson Ultra Glossy Photo Paper
Epson Premium Glossy Photo Paper
Premium Semigloss Photo Paper
Epson Photo Paper Glossy
Epson Matte Paper­Heavyweight
Epson Photo Quality Ink Jet Paper
Paper Cassette 1
A4 200 200 50
A4, 13 × 18 cm (5 × 7 in.), 10 × 15 cm (4 × 6 in.)
A4, 13 × 18 cm (5 × 7 in.), 16:9 wide size (102 × 181 mm), 10 × 15 cm (4 × 6 in.)
A4, 10 × 15 cm (4 × 6 in.)
A4, 13 × 18 cm (5 × 7 in.), 10 × 15 cm (4 × 6 in.)
A4 --20-
A4 --80-
--
--
--
--
Paper Cassette 2
Rear Paper Feed
*2
20
*2
20
*2
20
*2
20
Auto, Manual
-
-
-
-
*1
*1 Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 20 sheets for paper with one side
already printed.
*2 Load one sheet of paper at a time if the paper does not feed correctly or if the printout has uneven colors or smears.
Note:
e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using Standard or Normal.
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User's Guide
Loading Paper
Commercially Available Paper
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided Printing
Plain paper
Copy paper
Letterhead
Recycled paper
Color paper
Preprinted paper
Paper Cassette 1
Legal
Letter, A4, B5
A5 Up to the line
A6
Executive
User Dened (mm)
182 × 257 to 215.9 × 297
User Dened
Except for the above
Up to the line under the symbol inside the edge guide.
Up to the line under the symbol inside the edge guide.
under the symbol inside the edge guide.
--80
--80
--1Manual
d
Paper Cassette 2
d
d
-80
Rear Paper Feed
1
80
*1
Manual
Auto, Manual
*1*2
Manual
*2
Manual
Auto, Manual
*1*2
*2
Thick paper Legal - - 1 Manual
Letter, A4, B5, A5, A6, Executive
User Dened (mm)
182 × 257 to 215.9 × 297
User Dened
Except for the above
Envelope Envelope #10,
Envelope DL, Envelope C6
Envelope C4--1-
*1 Only use the rear paper feed to print 2-sided print jobs manually.
*2 You can load up to 30 sheets for paper with one side already printed.
*3 You can load up to 5 sheets for paper with one side already printed.
--10
--10
--1Manual
--10-
Manual
Manual
Related Information
*3
*3
& “Part Names and Functions” on page 14
26
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User's Guide
Loading Paper

List of Paper Types

To obtain optimum printing results, select the paper type that suits the paper.
Media Name Media Type
Control Panel Printer Driver PostScript Printer
Driver
Copy paper, Plain paper
Epson Bright White Ink Jet Paper
Letterhead Letterhead Letterhead Letterhead Letterhead
Recycled paper Recycled Recycled Recycled Recycled
Color paper Color Color Color Color
Preprinted paper Preprinted Preprinted Preprinted Preprinted
Epson Ultra Glossy Photo Paper
Epson Premium Glossy Photo Paper
Epson Premium Semigloss Photo Paper
Epson Photo Paper Glossy
plain papers plain papers Plain Plain
Ultra Glossy Epson Ultra Glossy - -
Prem. Glossy Epson Premium
Glossy
Prem. Semigloss Epson Premium
Semigloss
Glossy Photo Paper Glossy - -
--
--
Epson Universal Printer Driver
Epson Matte Paper­Heavyweight
Epson Photo Quality Ink Jet Paper
Thick paper Thick-Paper Thick-Paper Thick Thick
Envelope Envelope Envelope Envelope Envelope
Matte Epson Matte - -
27
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User's Guide
Loading Paper

Loading Paper in the Paper Cassette

1. Check that the printer is not operating, and then pull out the paper cassette.
Note:
Remove the paper cassette cover from paper cassette 2.
2. Slide the edge guides to their maximum position.
Note:
When using paper larger than A4 size, extend the paper cassette.
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User's Guide
Loading Paper
3. Slide the front edge guide to the paper size you want to use.
4. With the printable side facing down, load paper against the front edge guide.
Important:
c
Make sure the paper does not extend beyond the
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line just under the
5. Slide the side edge guides to the edges of the paper.
6. Insert the paper cassette all the way.
Note:
For paper cassette 2, reattach the paper cassette cover before inserting.
d
symbol inside the edge guide.
d
symbol at the end of the paper cassette.
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User's Guide
Loading Paper
7. On the control panel, set the size and type of the paper you loaded in the paper cassette.
Note: You can also display the paper size and paper type settings screen by selecting Menu > Paper Setup.
8. Slide out the output tray.
Related Information
& “Paper Handling Precautions” on page 24 & “Available Paper and Capacities” on page 25

Loading Paper in the Rear Paper Feed

1. Open the feeder guard and pull out the paper support.
2. Slide the edge guides.
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User's Guide
Loading Paper
3. Load paper at the center of the rear paper feed with the printable side facing up.
Important:
c
Do not load more than the maximum number of sheets
above the line just under the
Load paper short edge rst. However, when you have set the long edge as the width of the user dened size,
load paper long edge rst.
d
symbol inside the edge guide.
specied
for the paper. For plain paper, do not load
Envelope
Pre-punched paper
Note:
You can use pre-punched paper under the following conditions. Automatic 2-sided printing is not available for pre­punched paper.
Loading capacity: One sheet
Available size: A4, B5, A5, A6, Letter, Legal
Binding holes: Do not load paper with the binding holes at the top or the bottom.
Adjust the print position of your le to avoid printing over the holes.
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User's Guide
Loading Paper
4. Slide the edge guides to the edges of the paper.
5. On the control panel, select Menu > Paper Setup > Rear Paper Feed, and then set the size and type of the paper you loaded in the rear paper feed.
6. Slide out the output tray.
Note:
Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.
Related Information
& “Paper Handling Precautions” on page 24 & “Available Paper and Capacities” on page 25
32
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User's Guide

Printing

Printing

Printing from a Computer

If you cannot change some of the printer driver settings, they may have been restricted by the administrator. Contact your printer administrator for assistance.

Printing Basics - Windows

Note:
See the online help for explanations of the setting items. Right-click an item, and then click Help.
Operations may
1. Load paper in the printer.
2. Open the le you want to print.
3.
Select Print or Print Setup from the File menu.
4. Select your printer.
5. Select Preferences or Properties to access the printer driver window.
depending on the application. See the application's help for details.
dier
6.
Make the following settings.
Paper Source: Select the paper source in which you loaded the paper.
Document Size: Select the paper size you set in the application.
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User's Guide
Printing
Orientation: Select the orientation you set in the application.
Paper Type: Select the type of paper you loaded.
Color: Select Grayscale when you want to print in black or shades of gray.
Note:
If you are printing high-density data on plain paper, letterhead, or preprinted paper, select Standard-Vivid as the
Quality setting to make your printout vivid.
When printing on envelopes, select Landscape as the Orientation setting.
7. Click OK to close the printer driver window.
8. Click Print.
Related Information
&
“Available Paper and Capacities” on page 25
&
“Loading Paper in the Paper Cassette” on page 28
& “Loading Paper in the Rear Paper Feed” on page 30 & “List of Paper Types” on page 27

Printing Basics - Mac OS X

Note:
Operations dier depending on the application. See the application's help for details.
1. Load paper in the printer.
2. Open the le you want to print.
3. Select Print from the File menu or another command to access the print dialog.
If necessary, click Show Details or
d
to expand the print window.
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User's Guide
Printing
4. Make the following settings.
Printer: Select your printer.
Preset: Select when you want to use the registered settings.
Paper Size: Select the paper size you set in the application.
Orientation: Select the orientation you set in the application.
Note:
When printing on envelopes, select landscape orientation
5. Select Print Settings from the pop-up menu.
Note:
On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly.
Select System Preferences from the printer, and then add the printer again. See the following to add a printer.
http://epson.sn
menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the
6. Make the following settings.
Paper Source: Select the paper source in which you loaded the paper.
Media Type: Select the type of paper you loaded.
Grayscale: Select to print in black or shades of gray.
7. Click Print.
Related Information
& “Available Paper and Capacities” on page 25 & “Loading Paper in the Paper Cassette” on page 28
35
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User's Guide
Printing
& “Loading Paper in the Rear Paper Feed” on page 30 & “List of Paper Types” on page 27

Printing on 2-Sides

You can use either of the following methods to print on both sides of the paper.
Automatic 2-sided printing
Manual 2-sided printing (for Windows only)
When the printer has nished printing the rst side, ip the paper over to print on the other side.
You can also print a booklet that can be created by folding the printout. (For Windows only)
Note:
If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur.
Depending on the paper and the data, ink may bleed through to the other side of the paper.
Related Information
& “Available Paper and Capacities” on page 25
Printing on 2-Sides - Windows
Note:
Manual 2-sided printing is available when EPSON Status Monitor 3 is enabled. If EPSON Status Monitor 3 is disabled,
access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Manual 2-sided printing may not be available when the printer is accessed over a network or is used as a shared printer.
1. Load paper in the printer.
2.
Open the le you want to print.
3. Access the printer driver window.
4. Select Auto (Long-edge binding), Auto (Short-edge binding), Manual (Long-edge binding), or Manual (Short-edge binding) from 2-Sided Printing on the Main tab.
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User's Guide
Printing
5. Click Settings, make the appropriate settings, and then click OK.
Note: To print a folded booklet, select Booklet.
6. Click Print Density, select the document type from Select Document Type, and then click OK.
e printer driver automatically sets the Adjustments options for that document type.
Note: Printing may be slow depending on the combination of options selected for Select Document Type in the Print
Density Adjustment window and for Quality on the Main tab.
For manual 2-sided printing, the Print Density Adjustment setting is not available.
7. Set the other items on the Main and More Options tabs as necessary, and then click OK.
8. Click Print.
For manual 2-sided printing, when the rst side has nished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions.
Related Information
& “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33
Printing on 2-Sides - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4. Select Two-sided Printing Settings from the pop-up menu.
5. Select the bindings and Document Type.
Note:
Printing may be slow depending on the Document Type setting.
If you are printing high-density data such as photos or graphs, select Text & Gr aphics or Tex t & P h otos as th e
Document Type setting. If scung occurs or the image bleeds through to the reverse side, adjust the print density and ink drying time by clicking the arrow mark next to Adjustments.
6. Set the other items as necessary.
7.
Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Mac OS X” on page 34
37
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User's Guide
Printing

Printing Several Pages on One Sheet

You can print two or four pages of data on a single sheet of paper.
Printing Several Pages on One Sheet - Windows
1. Load paper in the printer.
2. Open the
3. Access the printer driver window.
4. Select 2-Up or 4-Up as the Multi-Page setting on the Main tab.
5. Click Page Order, make the appropriate settings, and then click OK to close the window.
6. Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33
you want to print.
le
Printing Several Pages on One Sheet - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3.
Access the print dialog.
4. Select Layout from the pop-up menu.
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User's Guide
Printing
5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.
6. Set the other items as necessary.
7. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Mac OS X” on page 34

Printing to Fit the Paper Size

You can print to t the paper size you loaded in the printer.
Printing to Fit the Paper Size - Windows
1.
Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4.
Make the following settings on the More Options tab.
Document Size: Select the paper size you set in the application.
Output Paper: Select the paper size you loaded in the printer.
Fit to Page is selected automatically.
Note: If you want to print a reduced image at the center of the page, select Center.
5.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
6. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 28
39
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User's Guide
Printing
& “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33
Printing to Fit the Paper Size - Mac OS X
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the print dialog.
4.
Select the size of the paper you set in the application as the Paper Size setting.
5. Select Paper Handling from the pop-up menu.
6. Select Scale to t paper size.
7. Select the paper size you loaded in the printer as the Destination Paper Size setting.
8. Set the other items as necessary.
9. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Mac OS X” on page 34

Printing Multiple Files Together (for Windows Only)

Job Arranger Lite allows you to combine several les created by dierent applications and print them as a single print job. You can specify the print settings for combined
such as layout, print order, and orientation.
les,
Note:
To op e n a Print Project saved in Job Arranger Lite, click Job Arranger Lite on the printer driver's Maintenance tab. Next, select Open from the File menu to select the le. e extension of the saved les is "ecl".
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
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User's Guide
Printing
4. Select Job Arranger Lite on the Main tab.
5. Click OK to close the printer driver window.
6.
Click Print.
e Job Arranger Lite window is displayed and the print job is added to the Print Project.
7. With the Job Arranger Lite window opened, open the le that you want to combine with the current le, and then repeat steps 3 to 6.
Note:
If you close the Job Arranger Lite window, the unsaved Print Project is deleted. To print later, select Save from the File menu.
8. Select the Layout and Edit menus in Job Arranger Lite to edit the Print Project as necessary.
9. Select Print from the File menu.
Related Information
& “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33

Enlarged Printing and Making Posters (for Windows Only)

You can print one image on multiple sheets of paper to create a larger poster. You can print alignment marks that help you stick the sheets together.
1. Load paper in the printer.
2. Open the le you want to print.
3. Access the printer driver window.
4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab.
5. Click Settings, make the appropriate settings, and then click OK.
6.
Set the other items on the Main and More Options tabs as necessary, and then click OK.
7. Click Print.
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User's Guide
Printing
Related Information
& “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33
Making Posters Using Overlapping Alignment Marks
Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides.
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1. Prepare Sheet 1 and Sheet 2. Cut o the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
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3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the
of the cross marks).
le
4. Tape the sheets together from the back.
5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
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6. Cut o the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the le and right side cross marks.
7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
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8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks).
9. Tape the sheets together from the back.
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10. Cut o the remaining margins along the outer guide.

Printing Using Advanced Features

is section introduces a variety of additional layout and printing features available on the printer driver.
Related Information
& “Windows Printer Driver” on page 76 & “Mac OS X Printer Driver” on page 78
Adding a Printing Preset
If you create your own preset of frequently used print settings on the printer driver, you can print easily by selecting the preset from the list.
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Windows
To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets.
Mac OS X
Access the print dialog. To add your own preset, set items such as the Paper Size and Media Type, and then save the current settings as the preset in the Presets setting.
Printing a Reduced or Enlarged Document
You can reduce or enlarge the size of a document by a specic percentage.
Windows
Set the Document Size on the More Options tab. Select Reduce/Enlarge Document, Zoom to, and then enter a percentage.
Mac OS X
Select Page Setup from the File menu. Select the settings for Format For and Paper Size, and then enter a percentage in Scale. Close the window, and then print following the basic printing instructions.
Related Information
& “Printing Basics - Mac OS X” on page 34
Adjusting the Print Color
You can adjust the colors used in the print job.
PhotoEnhance produces sharper images and more vivid colors by automatically adjusting the contrast, saturation, and brightness of the original image data.
Note:
ese adjustments are not applied to the original data.
PhotoEnhance adjusts the color by analyzing the location of the subject.
the subject by reducing, enlarging, cropping, or rotating the image, the color may change unexpectedly. If the image is out of focus, the tone may be unnatural. If the color is changed or becomes unnatural, print in a mode other than PhotoEnhance.
Windows
erefore,
if you have changed the location of
Select Custom as the Color Correction setting on the More Options tab. Click Advanced, select the Color Management setting, and then make appropriate settings.
Mac OS X
Access the print dialog. Select Color Matching from the pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select one of the available options. Click the arrow next to Advanced Settings and make the appropriate settings.
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Printing an Anti-Copy Pattern (for Windows Only)
You can print documents with invisible letters such as "Copy". ese letters appear when the document is photocopied so that the copies can be distinguished from the original. You can also add your own anti-copy pattern.
Note:
is feature is only available when the following settings are selected.
Paper Type: plain papers
Quality: Standard
Auto 2-sided printing: Disabled
Color Correction: Automatic
Click Watermark Features on the More Options tab, and then select an anti-copy pattern. Click Settings to change details such as the size and density.
Printing a Watermark (for Windows Only)
You can print a watermark such as "Condential" on your printouts. You can also add your own watermark.
Click Watermark Features on the More Options tab, and then select a watermark. Click Settings to change details such as the color and position of the watermark.
Printing a Header and Footer (for Windows Only)
You can print information such as a user name and printing date as headers or footers.
Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list.
Setting a Password for a Print Job (for Windows Only)
You can set a password for a print job to prevent printing until the password is entered on the printer's control panel.
Select Condential Job on the More Options tab, and then enter a password.
To print the job, enter Menu from the printer's home screen, and then select Condential Job. Select the job and enter the password.

Printing Using a PostScript Printer Driver

Printing Using a PostScript Printer Driver - Windows

1. Load paper in the printer.
2. Open the le you want to print.
3. Access the PostScript printer driver window.
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4. Select the orientation you set in the application as the Orientation on the Layout tab.
5. Make the following settings on the Paper/Quality tab.
Paper Source: Select the paper source in which you loaded the paper.
Media: Select the type of paper you loaded.
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6. Click Advanced, make the following settings, and then click OK.
Paper Size: Select the paper size you set in the application.
Color Mode: Select to print in full color or monochrome.
7. Click OK.
8. Click Print.

Printing Using a PostScript Printer Driver - Mac OS X

1. Load paper in the printer.
2. Open the le you want to print.
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3. Access the print dialog.
Printing
4. Make the following settings.
Printer: Select your printer.
Paper Size: Select the paper size you set in the application.
Orientation: Select the orientation you set in the application.
5. Select Paper Feed from the pop-up menu, and then select the paper source in which you loaded the paper.
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6. Select Printer Features from the pop-up menu, select Quality as the Feature Sets setting, and then select the type of paper you loaded as the MediaType setting.
7.
Select Color as the Feature Sets setting, and then select the setting for Color Mode.
8. Click Print.
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Setting Items for the PostScript Printer Driver

Note:
e availability of these settings varies by model.
Color Mode Select whether to print in color or in monochrome.
Press Simulation You can select a CMYK ink color to simulate when you print by reproducing the CMYK ink
color of the
Simulation Method Select the method of color conversion for the CMYK simulation.
Pure Black Mode Select whether or not to print black text data or line drawing data using only black ink.
However, other color inks may be consumed depending on the paper, even when this feature is set.
Ink Save Mode Conserves ink by reducing the print density.
Rotate by 180º Rotates the data 180 degrees before printing.
oset
press.

Printing from Smart Devices

Using Epson iPrint

Epson iPrint is an application that allows you to print photos, documents, and Web pages from a smart device such as a smartphone or tablet. You can use either local print, printing from a smart device that is connected to the same wireless network as your printer, or remote print, printing externally over the internet. To use remote print, register your printer in the Epson Connect service.
You can install Epson iPrint on your smart device from the following URL or QR code.
http://ipr.to/c
Using Epson iPrint
Start Epson iPrint from your smart device and select the item you want to use from the home screen.
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e following screens are subject to change without notice.
A
B
C
D
E
F
G
Home screen displayed when the application is started.
Displays information on how to setup the printer and a FAQ.
Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.
Select what you want to print such as photos, documents, and web pages.
Displays the screen to make print settings such as paper size and paper type.
Displays photos and documents you selected.
Starts printing.
Note:
To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint aer transferring the document you want to print using the
sharing function in iTunes.
le
Related Information
& “Epson Connect Service” on page 75
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Using AirPrint

AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later.
Note:
See the AirPrint page of the Apple website for more details.
1. Load paper in the printer.
2. Connect your device to the same wireless network that your printer is using.
3.
Print from your device to your printer.
Related Information
& “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30

Canceling Printing

Note:
In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case,
cancel the print job by using the printer's control panel.
When printing several pages from Mac OS X, you cannot cancel all of the jobs by using the control panel. In this case,
cancel the print job from the computer.
If you have sent a print job from Mac OS X v10.6.x or v10.5.8 through the network, you may not be able to cancel
printing from the computer. In this case, cancel the print job by using the printer's control panel. You need to change settings in Web Cong to cancel printing from the computer. See the Network Guide for more details.

Canceling Printing - Printer Button

Press the y button to cancel the print job in progress.

Canceling Printing - Windows

1. Access the printer driver window.
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2. Select the Maintenance tab.
3. Click Print Queue.
4.
Right-click on the job you want to cancel and then select Cancel.
Related Information
& “Windows Printer Driver” on page 76

Canceling Printing - Mac OS X

1. Click the printer icon in the Dock.
Select the job you want to cancel.
2.
3. Cancel the job.
Mac OS X v10.8.x to Mac OS X v10.9.x
Click
Mac OS X v10.5.8 to v10.7.x
Click Delete.
next to the progress meter.
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Replacing Ink Supply Units and Other Consumables

Replacing Ink Supply Units and Other Consumables

Checking the Status of the Remaining Ink and the Maintenance Box

You can check the approximate ink levels and the approximate service life of the maintenance box from the control panel or the computer.
Checking the Status of the Remaining Ink and the Maintenance Box
- Control Panel
1. Enter Menu from the home screen.
2. Select Ink Levels.
Note:
e indicator on the far right indicates the available space in the maintenance box.
Checking the Status of the Remaining Ink and the Maintenance Box
- Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 76
Checking the Status of the Remaining Ink and the Maintenance Box
- Mac OS X
1. Start the printer driver utility:
Mac OS X v10.6.x to v10.9.x
Select System Preferences from the then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Mac OS X v10.5.8
Select System Preferences from the Queue > Utility.
menu > Printers & Scanners (or Print & Scan, Print & Fax) and
menu > Print & Fax, and then select the printer. Click Open Print
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2. Click EPSON Status Monitor.

Ink Supply Unit Codes

Epson recommends the use of genuine Epson ink supply units. Epson cannot guarantee the quality or reliability of non-genuine ink. e use of non-genuine ink may cause damage that is not covered by Epson’s warranties, and under certain circumstances, may cause erratic printer behavior. Information about non-genuine ink levels may not be displayed.
e following are the codes for genuine Epson ink supply units.
Black Cy an Magenta Yellow
T8781
T8381
Note:
Not all ink supply units are available in all regions.
For information on Epson's ink supply unit yields, visit the following website.
http://www.epson.eu/pageyield
For Australia/New Zealand
Black Cyan Magenta Yellow
R14X R14X R14X R14X
T8782
T8382
T8783
T8383

Ink Supply Unit Handling Precautions

Read the following instructions before replacing ink supply units.
Handling precautions
T8784
T8384
Store ink supply units at normal room temperature and keep them away from direct sunlight.
Epson recommends using the ink supply unit before the date printed on the package.
For best results, store ink supply unit packages with their bottom down.
Aer bringing an ink supply unit inside from a cold storage site, allow it to warm up at room temperature for at
least 12 hours before using it.
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Do not remove the transparent seal from the ink supply area; otherwise the ink supply unit may become
unusable.
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
Install all ink supply units; otherwise you cannot print.
Do not turn o the printer during ink charging. If the ink charging is incomplete, you may not be able to print.
Do not leave the printer with the ink supply units removed; otherwise, ink remaining in the print head nozzles
may dry out and you may not be able to print.
If you need to remove an ink supply unit temporarily, make sure you protect the ink supply area from dirt and
dust. Store the ink supply unit in the same environment as the printer. Because the ink supply port is equipped with a valve designed to contain the release of excess ink, there is no need to supply your own covers or plugs.
Removed ink supply units may have ink around the ink supply port, so be careful not to get any ink on the
surrounding area when removing the ink supply units.
To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve
Although the ink supply units may contain recycled materials, this does not
Specications and appearance of the ink supply unit are subject to change without prior notice for
printer uses ink supply unit equipped with a green chip that monitors information such as the amount of
is remaining ink for each ink supply unit. is means that even if the ink supply unit is removed from the printer before it is expended, you can still use the ink supply unit aer reinserting it back into the printer.
remains in the ink supply unit when your printer indicates to replace the ink supply unit. e yields quoted for you do not include this reserve.
printer function or
aect
performance.
improvement.
Do not disassemble or remodel the ink supply unit, otherwise you may not be able to print normally.
Do not drop or knock the ink supply unit against hard objects; otherwise, the ink may leak.
You cannot use the ink supply units that came with the printer for the replacement.
Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the
frequency of your prints and environmental conditions such as temperature.
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Consumption of Ink
To maintain optimum print head performance, some ink is consumed from all ink supply units not only during
printing but also during maintenance operations such as print head cleaning.
When printing in monochrome or grayscale, color inks instead of black ink may be used depending on the
paper type or print quality settings. is is because a mixture of color inks is used to create black.

Replacing Ink Supply Units

1. Open the ink case.
Note:
is procedure explains how to replace the black ink supply unit. To replace color ink supply units, open the ink case on the other side of the printer. e replacement methods are the same.
2. Push the handle on the ink supply unit that you want to replace.
e ink supply unit will pop out.
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3. Li up the ink supply unit.
Note:
If you cannot li up the ink supply unit, pull the handle forward.
4. Unpack the new ink supply unit from its package.
Important:
c
Do not touch the sections shown in the illustration. Doing so may prevent normal operation and printing.
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Note:
If there is protective material attached to the bottom of the ink supply unit, remove it. e shape and number of protective materials and where they are attached are subject to change without notice.
5. Shake theink supply unit 20 times well.
6. Insert the ink supply unit into the ink case so that it ts into the printer.
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Note:
If the ink supply unit has changed shape due to being dropped and so on, x the shape before inserting it in the
printer; otherwise, it may not be set correctly or the ink levels may not be displayed correctly.
If the ink supply unit has a base that spreads out, spread the base and place it over the projecting section in the ink
case. Some ink supply units do not have a base that can be spread.
7. Push the handle of the ink supply unit until it clicks into place.
Note: If Check is displayed on the control panel, press the OK button to check if the ink supply units are installed correctly.
8.
Close the ink case.
Related Information
& “Ink Supply Unit Codes” on page 59 & “Ink Supply Unit Handling Precautions” on page 59

Maintenance Box Code

Epson recommends the use of a genuine Epson maintenance box.
following is the code for the genuine Epson maintenance box.
e
T6710
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Maintenance Box Handling Precautions

Read the following instructions before replacing the maintenance box.
Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and
printing.
Do not tilt the used maintenance box until
Keep the maintenance box out of direct sunlight.
Do not replace the maintenance box during printing; otherwise, ink may leak.
Do not reuse a maintenance box which has been removed and
will have solidied and no more ink can be absorbed.
it is sealed in the plastic bag; otherwise ink may leak.
aer
detached for a long period. Ink inside the box
le

Replacing a Maintenance Box

In some print cycles a very small amount of surplus ink may be collected in the maintenance box. To prevent ink leakage from the maintenance box, the printer is designed to stop printing when the absorbing capacity of the maintenance box has reached its limit. Whether and how oen this is required will vary according to the number of pages you print, the type of material that you print and the number of cleaning cycles that the printer performs. Replace the maintenance box when you are promoted to do so. e Epson Status Monitor, your LCD, or lights on the control panel will advise you when this part needs replacing. e need for replacement of the box does not mean that your printer has ceased to operate in accordance with its cover the cost of this replacement. It is a user-serviceable part.
1. Remove the new maintenance box from its package.
Important:
specications. e
Epson warranty does not
c
Do not touch the green chip on the side of the maintenance box. Doing so may prevent normal operation and printing.
Note:
A transparent bag for the used maintenance box is provided with the new maintenance box.
2. Remove the rear cover.
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3. Remove the used maintenance box.
4. Put the used maintenance box in the transparent bag that came with the new maintenance box and seal the bag shut.
Important:
c
Do not tilt the used maintenance box until aer it is sealed in the plastic bag; otherwise ink may leak.
5. Insert the new maintenance box all the way into the printer.
6.
Insert the rear cover.
7. Press the OK button.
Related Information
& “Maintenance Box Code” on page 64 & “Maintenance Box Handling Precautions” on page 65

Temporarily Printing with Black Ink

When color ink is expended and black ink still remains, you can use the following settings to continue printing for a short time using only black ink.
Type of paper: plain papers, Envelope
Color: Grayscale
EPSON Status Monitor 3: Enabled (for Windows only)
Because this feature is only available for approximately ve days, replace the expended ink supply unit as soon as possible.
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Note:
If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
e available period varies depending on the usage conditions.

Temporarily Printing with Black Ink - Windows

1. When the following window is displayed, cancel printing.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
2. Access the printer driver window.
3.
Select plain papers or Envelope as the Paper Type setting on the Main tab.
4. Select Grayscale.
5. Set the other items on the Main and More Options tabs as necessary, and then click OK.
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6. Click Print.
7. Click Print in Black in the window displayed.
Related Information
& “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Windows” on page 33

Temporarily Printing with Black Ink - Mac OS X

Note: To use this feature through a network, connect with Bonjour.
1. Click the printer icon in the Dock.
2. Cancel the job.
Mac OS X v10.8.x to Mac OS X v10.9.x
Click
Mac OS X v10.5.8 to v10.7.x
Click Delete.
Note:
If you cannot cancel printing from the computer, cancel using the printer's control panel.
3. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver).
4. Select On as the Permit temporary black printing setting.
5.
Access the printer driver window.
6. Select Print Settings from the pop-up menu.
7. Select plain papers or Envelope as the Media Type setting.
8. Select Grayscale.
next to the progress meter.
9.
Set the other items as necessary.
10. Click Print.
Related Information
& “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing Basics - Mac OS X” on page 34
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Conserving Black Ink when the Black Ink Is Low (for Windows Only)

When black ink is running low and there is enough color ink remaining, you can use a mixture of color inks to create black. You can continue printing while preparing a replacement black ink supply unit.
is feature is only available when you select the following settings in the printer driver.
Paper Type: plain papers
Quality: Standard
EPSON Status Monitor 3: Enabled
Note:
If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and
then select Enable EPSON Status Monitor 3.
Composite black looks slightly dierent from pure black. In addition, the print speed is reduced.
To maintain the quality of the print head, black ink is also consumed.
Options Description
Yes Select to use a mixture of color inks to create black. This window is displayed the next time
you print a similar job.
No Select to continue using the remaining black ink. This window is displayed the next time
you print a similar job.
Disable this feature Select to continue using the remaining black ink. This window is not displayed until you
replace the black ink supply unit and it runs low again.
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Improving Print Quality

Improving Print Quality

Checking and Cleaning the Print Head

If the nozzles are clogged, the printouts become faint, there is visible banding, or unexpected colors appear. When print quality has declined, use the nozzle check feature and check if the nozzles are clogged. If the nozzles are clogged, clean the print head. You can perform a nozzle check and head cleaning from the control panel or the computer.
Important:
c
Do not open the ink case or turn o the printer during head cleaning. If the head cleaning is incomplete, you may not be able to print.
Note:
Because print head cleaning uses some ink, clean the print head only if quality declines.
When ink is low you may not be able to clean the print head. Replace the appropriate ink supply unit rst.
If print quality has not improved aer repeating nozzle check and head cleaning about four times, run the power cleaning
once. If print quality has still not improved, wait for at least six hours without printing, and then run the nozzle check again and repeat the head cleaning if necessary. We recommend to turn o the printer. If print quality has still not improved, contact Epson support.
P
To prevent the print head from drying out, always turn the printer o by pressing the
To keep the print head operating at its best, we recommend printing a few pages on a regular basis.
button.

Checking and Cleaning the Print Head - Control Panel

1. Load A4-size plain paper in the printer.
2.
Enter Menu from the home screen.
3. Select Maintenance > Print Head Nozzle Check.
4. Follow the on-screen instructions to print the nozzle check pattern.
Note:
e test pattern may vary by model.
5. Compare the printed check pattern with the sample shown below.
All lines are printed: e print head nozzles are not clogged. Close the nozzle check feature.
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ere are broken lines or missing segments: e print head nozzles may be clogged. Go to the next step.
6.
Follow the on-screen instructions to clean the print head.
7. When cleaning is nished, print the nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

Checking and Cleaning the Print Head - Windows

1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Nozzle Check on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Windows Printer Driver” on page 76

Checking and Cleaning the Print Head - Mac OS X

1. Make sure that A4-size plain paper is loaded in the printer.
2. Start the printer driver utility:
Mac OS X v10.6.x to v10.9.x
Select System Preferences from the then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Mac OS X v10.5.8
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Select System Preferences from the Queue > Utility.
3. Click Nozzle Check.
4.
Follow the on-screen instructions.
menu > Print & Fax, and then select the printer. Click Open Print

Running Power Ink Flushing

Note:
e maintenance box reaches its capacity earlier by running this feature. Replace the maintenance box when the absorbing capacity of the maintenance box has reached its limit.
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1. Turn o the printer, and then press the P button and the y button at the same time to display the conrmation
2. Follow the on-screen instructions to run the power ink ushing feature.
Note:
If you cannot run this feature, solve the problems that are displayed in the window. Next, turn o the printer, and then run this feature again.
3. Aer running this feature, run the nozzle check to make sure the nozzles are not clogged.
Related Information
& “Replacing a Maintenance Box” on page 65
window.

Aligning the Print Head

If you notice a misalignment of vertical lines or blurred images, align the print head.

Aligning the Print Head - Control Panel

1. Load A4-size plain paper in the printer.
2. Enter Menu from the home screen.
3.
Select Maintenance > Print Head Alignment.
4. Select one of the alignment menus and follow the on-screen instructions to print a pattern for alignment.
Ruled Line Alignment: Select this if vertical lines look misaligned.
Vertical Alignment: Select this if your printouts look blurry.
Horizontal Alignment: Select this if you see horizontal banding at regular intervals.
5. Follow the on-screen instructions to align the print head.
Note:
e alignment patterns may be slightly dierent from the actual ones, but the procedures are the same.
Ruled Line Alignment: Find and enter the number for the pattern that has the least misaligned vertical line.
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Vertical Alignment: Find and enter the number for the most solid pattern in each group.
Horizontal Alignment: Find and enter the number for the least separated and overlapping pattern.

Aligning the Print Head - Windows

1. Load A4-size plain paper in the printer.
2. Access the printer driver window.
3. Click Print Head Alignment on the Maintenance tab.
4. Follow the on-screen instructions.
Related Information
& “Windows Printer Driver” on page 76

Aligning the Print Head - Mac OS X

1. Make sure that A4-size plain paper is loaded in the printer.
2. Start the printer driver utility:
Mac OS X v10.6.x to v10.9.x
Select System Preferences from the then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
Mac OS X v10.5.8
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Improving Print Quality
Select System Preferences from the menu > Print & Fax, and then select the printer. Click Open Print Queue > Utility.
3. Click Print Head Alignment.
4. Follow the on-screen instructions.

Cleaning the Paper Path for Ink Smears

When the printouts are smeared or
Important:
scued,
clean the roller inside.
c
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1. Load A4-size plain paper in the paper source that you want to clean.
2. Enter Menu from the home screen.
3. Select Maintenance > Paper Guide Cleaning.
4. Select the paper source, and then follow the on-screen instructions to clean the paper path.
Note:
Repeat this procedure until the paper is not smeared with ink. If the printouts are still smeared or scued, clean the other paper sources.

Cleaning the Paper Path for Paper Feeding Problems

When paper is not fed from rear paper feed correctly, clean the roller inside.
Important:
c
Do not use tissue paper to clean the inside of the printer. e print head nozzles may be clogged with lint.
1.
Load the cleaning sheet that came with the Epson genuine paper in the rear paper feed.
2. Enter Menu from the home screen.
3. Select Maintenance > Paper Guide Cleaning.
4. Select rear paper feed, and then follow the on-screen instructions to clean the paper path.
5.
Repeat this procedure two or three times.
Note:
e cleaning sheet loses its eect when used three times or more.
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Applications and Network Service Information

Applications and Network Service Information

Epson Connect Service

Using Epson Connect, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere.
e following features are available for your printer.
Email Print Epson iPrint remote print Scan to Cloud Remote Print Driver
✓✓ –
See the Epson Connect portal website for details.
https://www.epsonconnect.com/
http://www.epsonconnect.eu (Europe only)
Web Cong
Web Cong is an application that allows you to manage the printer status or settings on a Web browser from a computer or smart device. You can conrm the printer status or change the network and printer settings. To use the Web Cong, connect the printer and device to the same network.
Note:
e following browsers are supported.
OS Browser
Windows XP or later
Mac OS X v10.5.8 or later
*
iOS
Android 2.3 or later Default browser
Internet Explorer 8 or later, Firefox
*
, Firefox*, Chrome
Safari
*
Safari
*
, Chrome
*
*
Chrome OS
*Use the latest version.
*
Default browser
Running Web Cong on a Web Browser
1. Check the printer's IP address.
Select Menu > Network Status > Wi - Fi /Netw o r k Sta t u s from the home screen, and then check the printer's IP address.
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Applications and Network Service Information
2. Launch a Web browser from a computer or smart device, and then enter the printer's IP address.
Format:
IPv4: http://the printer's IP address/
IPv6: http://[the printer's IP address]/
Examples:
IPv4: http://192.168.100.201/
IPv6: http://[2001:db8::1000:1]/
Note:
Using the smart device, you can also run Web Cong from the maintenance screen of Epson iPrint.
Related Information
& “Using Epson iPrint” on page 54
Running Web Cong on Windows
1. Access the devices and printers screen in Windows.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi ew d ev i ces a n d pri n t e rs in Hardware and Sound (or Hardware).
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e vic e s and p r inte r s in Hardware and Sound.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound.
2. Right-click on your printer and select Properties.
3.
Select the Web Service tab and click the URL.
Running Web Cong on Mac OS X
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
2. Click Options & Supplies> Show Printer Webpage.

Necessary Applications

Windows Printer Driver

e printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
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Applications and Network Service Information
Note: You can change the language of the printer driver. Select the language you want to use from the Language setting on the Maintenance tab.
Accessing the printer driver from applications
To make settings that apply only to the application you are using, access from that application.
Select Print or Print Setup from the File menu. Select your printer, and then click Preferences or Properties.
Note:
Operations dier depending on the application. See the application's help for details.
Accessing the printer driver from the control panel
To make settings that apply to all of the applications, access from the control panel.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi ew d ev i ces a n d pri n t e rs in Hardware and Sound. Right-click on your printer, or press and hold it and then select Printing preferences.
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e vic e s and p r inte r s in Hardware and Sound. Right- click on your printer and select Printing preferences.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer and select Select printing preferences.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right- click on your printer and select Printing preferences.
Starting the utility
Access the printer driver window. Click the Maintenance tab.
Restricting Available Settings for the Windows Printer Driver
Administrators can restrict the following printer driver settings for each user to prevent unintended changes of the settings.
Anti-Copy Pattern
Wa t er m a r k
Header/Footer
Color
2-Sided Printing
Multi-Page
Note:
Log on to your computer as an administrator.
1. Open the Optional Settings tab in printer properties.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
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Applications and Network Service Information
Select Desktop > Settings > Control Panel > Vi ew d ev i ces a n d pri n t e rs in Hardware and Sound. Right- click on your printer, or press and hold it and then select Printer properties. Click the Optional Settings tab.
Windows 7/Windows Server 2008 R2
Click the start button, and select Control Panel > Vi e w d e vic e s and p r inte r s in Hardware and Sound. Right-click on your printer, and then select Printer properties. Click the Optional Settings tab.
Windows Vista/Windows Server 2008
Click the start button, and select Control Panel > Printers in Hardware and Sound. Right-click on your printer, and then select Properties. Click the Optional Settings tab.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, and select Control Panel > Printers and Other Hardware > Printers and Faxes. Right-click on your printer, and then select Properties. Click the Optional Settings tab.
2. Click Driver Settings.
3. Select the feature that you want to restrict.
See the online help for explanations of the setting items.
4. Click OK.
Making Operation Settings for the Windows Printer Driver
You can make settings such as enabling EPSON Status Monitor 3.
1. Access the printer driver window.
2. Click Extended Settings on the Maintenance tab.
3. Make the appropriate settings, and then click OK.
See the online help for explanations of the setting items.
Related Information
“Windows Printer Driver” on page 76
&

Mac OS X Printer Driver

e printer driver is an application that controls the printer according to the print commands from other applications. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
Accessing the printer driver from applications
Select Print from the File menu. If necessary, click Show Details (or
Note:
Operations dier depending on the application. See the application's help for details.
d
) to expand the print window.
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Starting the utility
Mac OS X v10.6.x to v10.9.x
Applications and Network Service Information
Select System Preferences from the select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Mac OS X v10.5.8
Select System Preferences from the Queue > Utility.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then
menu > Print & Fax, and then select the printer. Click Open Print
Making Operation Settings for the Mac OS X Printer Driver
You can make various settings such as skipping blank pages and enabling/disabling high speed printing.
1. Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver).
2.
Make the appropriate settings, and then click OK.
ick paper and envelopes: Prevents the ink from smearing when printing on thick paper. However, the
print speed may be slower.
Skip Blank Page: Avoids printing blank pages.
Quiet Mode: Prints quietly. However, the print speed may be slower.
Permit temporary black printing: Prints only with black ink temporarily.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
High Speed Printing: Prints when the print head moves in both directions. e print speed is faster, but the
quality may decline.
Warning Notications: Allows the printer driver to display warning notications.
Establish bidirectional communication: Usually, this should be set to On. Select O when acquiring the
printer information is impossible because the printer is shared with Windows computers on a network or for any other reason.
Lower Cassette: Add the optional paper cassette units to the paper source.
Note:
e availability of these settings varies by model.
Related Information
& “Temporarily Printing with Black Ink” on page 66

E-Web Print (for Windows Only)

E-Web Print is an application that allows you to easily print web pages with various layouts. See the application's help for details. You can access the help from the E-Web Print menu on the E-Web Print tool bar.
Note:
Windows Server operating systems are not supported.
Starting
When you install E-Web Print, it is displayed in your browser. Click Print or Clip.
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Applications and Network Service Information

EPSON Software Updater

EPSON Soware Updater is an application that checks for new or updated soware on the internet and installs it. You can also update the printer's rmware and manual.
Note:
Windows Server operating systems are not supported.
Starting on Windows
Windows 8.1/Windows 8
Enter the application name in the search charm, and then select the displayed icon.
Wi n d o w s 7/Wi n d ow s Vista / Wi ndows X P
Click the start button, and select All Programs (or Programs) > Epson Soware > EPSON Soware Updater.
Starting on Mac OS X
Select Go > Applications > Epson
Soware
> EPSON
Soware
Updater.
EpsonNet Cong
EpsonNet Cong is an application that allows you to set the network interface addresses and protocols. See the operations guide for EpsonNet Cong or the application's help for more details.
Starting on Windows
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Enter the application name in the search charm, and then select the displayed icon.
Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click the start button, and select All Programs (or Programs) > EpsonNet > EpsonNet Cong V4 > EpsonNet Cong.
Starting on Mac OS X
Select Go > Applications > Epson Soware > EpsonNet > EpsonNet Cong V4 > EpsonNet Cong.

Uninstalling Applications

Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

Uninstalling Applications - Windows

1. Press the P button to turn o the printer.
2. Quit all running applications.
3. Open Control Panel:
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
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Select Desktop > Settings > Control Panel.
Except for Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click the start button and select Control Panel.
4. Open Uninstall a program (or Add or Remove Programs):
Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/
Windows Server 2008 R2/Windows Server 2008
Select Uninstall a program in Programs.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Add or Remove Programs.
5. Select the application you want to uninstall.
6. Uninstall the applications:
Windows 8.1/Windows 8/Windows 7/Windows Vista/Windows Server 2012 R2/Windows Server 2012/
Windows Server 2008 R2/Windows Server 2008
Click Uninstall/Change or Uninstall.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click Change/Remove or Remove.
Note: If the User Account Control window is displayed, click Continue.
7. Follow the on-screen instructions.

Uninstalling Applications - Mac OS X

1. Download the Uninstaller using EPSON Soware Updater.
Once you have downloaded the Uninstaller, you do not need to download it again each time you uninstall the application.
2. Press the
3. To uninstall the printer driver, select System Preferences from the & Scan, Print & Fax), and then remove the printer from the enabled printers list.
4. Quit all running applications.
5. Select Go > Applications > Epson Soware > Uninstaller.
P
button to turn o the printer.
menu > Printers & Scanners (or Print
6. Select the application you want to uninstall, and then click Uninstall.
Important:
c
e Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them rst, and then install the necessary printer driver again.
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Note:
If you cannot nd the application you want to uninstall in the application list, you cannot uninstall using the Uninstaller. In this situation, select Go > Applications > Epson Soware, select the application you want to uninstall, and then drag it to the trash icon.
Related Information
& “EPSON Soware Updater” on page 80

Installing Applications

If your computer is connected to a network, install the latest applications available on the website. If you are unable to download the applications from the website, install them from the soware disc that came with the printer.
Note:
Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.
When reinstalling an application, you need to uninstall it rst.
1. Quit all running applications.
2.
When installing the printer driver, disconnect the printer and the computer temporarily.
Note:
Do not connect the printer and the computer until you are instructed to do so.
3. Install the applications by following the instructions on the website below.
http://epson.sn
Related Information
& “Uninstalling Applications” on page 80

Installing a PostScript Printer Driver

Installing a PostScript Printer Driver Using USB Interface - Windows
1. Turn o all virus protection applications.
2. Insert the eppsnt.inf"
soware
disc that came with the printer into the computer, and download the "Driver/PostScript/
le.
Note:
If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
3. Connect the printer to the computer with a USB cable, and then turn on the printer.
Note: For Windows Vista/Windows XP, when the Found New Hardware screen appears, click Ask me again later.
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4. Add a printer.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi ew d ev i ces a n d pri n t e rs in Hardware and Sound, and then click Add a Printer.
Windows 7/Windows Server 2008 R2
Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then click Add a Printer.
Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a Printer.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a Printer, and then click Next.
5. Add a local printer.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click e printer that I want isn't listed, select Add a local printer or network printer with manual settings, and then click Next.
Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008
Click Add a local printer.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Select Local printer attached to this computer, clear Automatically detect and install my Plug and Play printer, and then click Next.
6. Select Use an existing port, select USB001 (Virtual printer port for USB), and then click Next.
7. Click Have Disk, specify the "eppsnt.inf" website, and then click OK.
8. Select your printer, and then click Next
9. Follow the on-screen instructions for the rest of the installation.
that is on the
le
.
soware
disc or that you have downloaded from the
Installing a PostScript Printer Driver Using Network Interface - Windows
1.
Select Menu > Network Status > Wi - Fi /Netw o r k Sta t u s on the control panel, and then conrm the IP address.
2. Turn o all virus protection applications.
3. Turn on the printer.
4.
Insert the soware disc that came with the printer into the computer, and download the "Driver/PostScript/ eppsnt.inf" le.
Note:
If your computer does not have a CD/DVD drive, download the printer driver from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
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5. Add a printer.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Select Desktop > Settings > Control Panel > Vi ew d ev i ces a n d pri n t e rs in Hardware and Sound, and then click Add a Printer.
Windows 7/Windows Server 2008 R2
Click the start button, select Control Panel > View devices and printers in Hardware and Sound, and then click Add a Printer.
Windows Vista/Windows Server 2008
Click the start button, select Control Panel > Printers in Hardware and Sound, and then click Add a Printer.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Click the start button, select Control Panel > Printers and Other Hardware > Printers and Faxes > Add a Printer, and then click Next.
6. Add a local printer.
Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012
Click e printer that I want isn't listed, select Add a local printer or network printer with manual settings, and then click Next.
Windows 7/Windows Vista/Windows Server 2008 R2/Windows Server 2008
Click Add a local printer.
Windows XP/Windows Server 2003 R2/Windows Server 2003
Select Local printer attached to this computer, clear Automatically detect and install my Plug and Play printer, and then click Next.
7. Select Create a new port, select Standard TCP/IP Port, and then click Next.
Note: For Windows XP/Windows Server 2003 R2/Windows Server 2003, when the Add Standard TCP/IP Printer Port Wi z a r d screen appears, click Next.
8.
Enter the printer's IP address, and then click Next.
Note: For Windows XP/Windows Server 2003 R2/Windows Server 2003, when the Add Standard TCP/IP Printer Port Wi z a r d screen appears, click Finish.
9. Click Have Disk, specify the "eppsnt.inf" le that is on the soware disc or that you have downloaded from the website, and then click OK.
10. Select your printer, and then click Next.
11. Follow the on-screen instructions for the rest of the installation.
Installing a PostScript Printer Driver - Mac OS X
Download the printer driver from the Epson Support website, and then install it.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
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You need the IP address of the printer while installing the printer driver. Conrm the IP address by selecting Menu > Network Status > Wi-Fi / N e twor k St atus on the control panel.
Adding the Printer Driver (for Mac OS X Only)
1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax).
2. Click +, and then select Add Other Printer or Scanner.
3. Select your printer, and then click Add.
Note:
If your printer is not listed, check that it is correctly connected to the computer and that the printer is on.

Installing the Epson Universal Printer Driver (for Windows Only)

e Epson universal printer driver is a universal PCL6 compatible print driver that comes with the following features:
It supports basic print functions needed for business situations.
It supports multiple Epson business printers as well as this printer.
It supports most of the languages from the printer drivers for this printer.
You may need the printer's IP address while installing the printer driver. Check the IP address by selecting Menu > Network Status > Wi- Fi / Ne twor k St atu s on the control panel.
1.
Download the driver's executable le from the Epson support website.
http://www.epson.eu/Support (Europe)
http://support.epson.net/ (outside Europe)
Note:
We recommend downloading the latest driver from the website. However you can also nd it on the soware disc that came with the printer. Access "Driver\PCLUniversal" or "Driver\Universal".
2. Double-click the executable le that you downloaded from the website or that is on the soware disc.
3.
Follow the on-screen instructions for the rest of the installation.

Updating Applications and Firmware

You may be able to clear certain problems and improve or add functions by updating the applications and the rmware. Make sure you use the latest version of the applications and rmware.
1. Make sure that the printer and the computer are connected, and the computer is connected to the internet.
2. Start EPSON Soware Updater, and update the applications or the rmware.
Important:
c
Do not turn o the computer or the printer while updating.
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Note:
If you cannot nd the application you want to update in the list, you cannot update using the EPSON Soware Updater. Check for the latest versions of the applications from your local Epson website.
http://www.epson.com
Related Information
& “EPSON Soware Updater” on page 80
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Solving Problems

Solving Problems

Checking the Printer Status

You can check error messages and the approximate ink levels on the LCD screen or the computer.

Checking Messages on the LCD Screen

If an error message is displayed on the LCD screen, follow the on-screen instructions or the solutions below to solve the problem.
Error Messages Solutions
Printer Error 0xXX
Turn the power o and on again. For details, see your documentation.
You need to replace the following ink supply unit(s).
Memory full. Try the methods below to reduce the size of the print job.
Invalid IP address and subnet mask.
Enter them correctly. See your documentation.
Recovery Mode The printer has started in recovery mode because the rmware update
Remove any paper or protective material in the printer. If the error message is still displayed, contact your dealer.
To ensure you receive premium print quality and to help protect your print head, a variable ink safety reserve remains in the ink supply unit when your printer indicates it is time to replace the ink supply unit. Replace to new ink supply units.
Lower the print quality and the resolution.
Change the format setting.
Reduce the number of images, letters or fonts used in the print job.
See the Network Guide.
failed. Follow the steps below to try to update the rmware again.
1. Connect the computer and the printer with a USB cable. (During recovery mode, you cannot update the rmware over a network connection.)
2. Visit your local Epson website for further instructions.
Related Information
& “Contacting Epson Support” on page 117 & “Replacing Ink Supply Units” on page 61 & “Updating Applications and Firmware” on page 85

Checking the Printer Status - Windows

1. Access the printer driver window.
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Solving Problems
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.
Related Information
& “Windows Printer Driver” on page 76

Checking Printer Status - Mac OS X

1. Start the printer driver utility:
Mac OS X v10.6.x to v10.9.x
Select System Preferences from the then select the printer. Click Options & Supplies > Utility > Open Printer Utility.
Mac OS X v10.5.8
Select System Preferences from the Queue > Utility.
2. Click EPSON Status Monitor.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
menu > Print & Fax, and then select the printer. Click Open Print

Removing Jammed Paper

Check the error displayed on the control panel and follow the instructions to remove the jammed paper including any torn pieces. Next, clear the error.
Important:
c
Remove the jammed paper carefully. Removing the paper vigorously may cause damage to the printer.

Removing Jammed Paper from the Front Cover

Caution:
!
Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury. Be careful not to touch the protruding parts to avoid injury.
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1. Open the front cover.
2. Remove the jammed paper.
Solving Problems
Important:
c
Do not touch the parts inside the printer. Doing so may cause a malfunction.
3. Close the front cover.

Removing Jammed Paper from the Rear Paper Feed

Remove the jammed paper.
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Solving Problems

Removing Jammed Paper from the Paper Cassette

1. Close the output tray.
2. Pull out the paper cassette.
3. Remove the jammed paper.
4.
Align the edges of the paper and slide the edge guides to the edges of the paper.
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5. Insert the paper cassette in the printer.

Removing Jammed Paper from Rear Cover

1. Remove the rear cover.
2. Remove the jammed paper.
3. Remove jammed paper from the rear cover.
4. Insert the rear cover in the printer.
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Solving Problems

Paper Does Not Feed Correctly

Check the following if the paper jams, paper feeds at a slant, several sheets of paper feed at a time, no paper feeds, or paper is ejected.
Place the printer on a at surface and operate in the recommended environmental conditions.
Use paper supported by this printer.
Follow the paper handling precautions.
Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Do not load more than the maximum number of sheets
above the line just under the
Insert the paper cassette all the way.
When a no-paper error occurs although paper is loaded in the rear paper feed, load paper again in the center of
the rear paper feed.
When multiple sheets of paper feed at once during manual 2-sided printing, remove any paper which is loaded
in the paper source before you reload the paper.
Load and eject paper without printing to clean the paper path.
Close the ink case immediately if you opened it during printing. Keeping the ink case open during printing
pauses the print job.
Make sure the paper size and paper type settings of the paper source are correct.
Related Information
& “Environmental & “Available Paper and Capacities” on page 25 & “Paper Handling Precautions” on page 24 & “Loading Paper in the Paper Cassette” on page 28 &
“Loading Paper in the Rear Paper Feed” on page 30
&
“Cleaning the Paper Path for Paper Feeding Problems” on page 74
Specications
d
symbol inside the edge guide.
” on page 101
specied
for the paper. For plain paper, do not load

Power and Control Panel Problems

Power Does Not Turn On

Hold down the P button for a little longer.
Make sure the power cord is securely plugged in.
Power Does Not Turn O
Hold down the P button for a little longer. If you still cannot turn o the printer, unplug the power cord. To
P
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
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button.
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Solving Problems

LCD Screen Gets Dark

e printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.

Printer Does Not Print

Check the following if the printer does not operate or prints nothing.
Connect the interface cable securely to the printer and the computer.
If you are using a USB hub, try to connect the printer directly to the computer.
If you are using the printer over a network, make sure the printer is connected to the network. You can check
the status by checking the indicators on the control panel or by printing the network status sheet. If the printer is not connected to the network, see the Network Guide.
If you are printing a large image, the computer may not have enough memory. Print the image at a lower
resolution or a smaller size.
In Windows, click Print Queue on the printer driver's Maintenance tab, and then check the following.
Check if there are any paused print jobs.
Cancel printing if necessary.
Make sure the printer is not oine or pending.
If the printer is oine or pending, clear the oine or pending setting from the Printer menu.
Make sure the printer is selected as the default printer from the Printer menu (there should be a check mark
on the menu item).
If the printer is not selected as the default printer, set it as the default printer.
In Mac OS X, make sure the printer status is not Pause.
Select System Preferences from the double-click the printer. If the printer is paused, click Resume (or Resume Printer).
Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
You may not be able to use the printer through AirPrint if the necessary protocols or settings have been
disabled. Enable AirPrint using Web Cong.
Related Information
& “Canceling Printing” on page 56 & “Checking and Cleaning the Print Head” on page 70
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then

Printout Problems

Print Quality Is Poor

Check the following if the print quality is poor due to blurry prints, banding, missing colors, faded colors, misalignment, and mosaic-like patterns in the prints.
Use paper supported by this printer.
Do not print on paper that is damp, damaged, or too old.
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If the paper is curled or the envelope is pued up, atten it.
When printing images or photos, print using high-resolution data. Images on websites are
although they look good enough on the display, and so print quality may decline.
Select the appropriate paper type setting in the printer driver for the type of paper loaded in the printer.
Print using a high quality setting in the printer driver.
If you have selected Standard-Vivid as the quality setting on the Windows printer driver, change to Standard. If
you have selected Normal-Vivid as the quality setting on the Mac OS X printer driver, change to Normal.
When using certain color adjustment features, the colors may change or the tone may be unnatural. Try
disabling the features.
Wi n d o w s
Select Custom as the Color Correction setting on the printer driver's More Options tab. Click Advanced, and then select anything other than PhotoEnhance as the Color Management setting.
Mac OS X
Select Color Matching from the print dialog's pop-up menu, and then select EPSON Color Controls. Select Color Options from the pop-up menu, and then select anything other than PhotoEnhance.
Disable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and vertical lines may be misaligned. If you disable this feature, printing may slow down.
Wi n d o w s
Clear High Speed on the printer driver's More Options tab.
low resolution
oen
Mac OS X
Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). Select O as the High Speed Printing setting.
Perform a nozzle check, and then clean the print head if any of the print head nozzles are clogged.
Align the print head.
Do not stack the paper immediately
Dry the printouts completely before ling or displaying them. When drying the printouts, avoid direct sun light,
do not use a dryer, and do not touch the printed side of paper.
Try to use genuine Epson ink supply units. is product is designed to adjust colors based on the use of genuine
Epson ink supply units. e use of non-genuine ink supply units may cause print quality to decline.
Epson recommends using the ink supply unit before the date printed on the package.
When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print
on the printable side of the genuine Epson paper.
Related Information
& “Paper Handling Precautions” on page 24 & “List of Paper Types” on page 27 & “Checking and Cleaning the Print Head” on page 70 & “Aligning the Print Head” on page 72 & “Available Paper and Capacities” on page 25
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
printing.
aer
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Solving Problems

The Position, Size, or Margins of the Printout Are Incorrect

Load paper in the correct direction, and slide the edge guides against the edges of the paper.
Select the appropriate paper size setting on the control panel or in the printer driver.
Adjust the margin setting in the application so that it falls within the printable area.
Related Information
& “Loading Paper in the Paper Cassette” on page 28
“Loading Paper in the Rear Paper Feed” on page 30
&
“Printable Area” on page 99
&
Paper Is Smeared or Scued
Check the following if the paper is smeared or scued when printing.
Clean the paper path.
Load paper in the correct direction.
When performing manual 2-sided printing, make sure that the ink is completely dry before reloading the paper.
Enable the reduce smear setting for thick paper. If you enable this feature, print quality may decline or the
printing may slow down. erefore, this feature should normally be disabled.
Control panel
Select Menu > Maintenance from the home screen, and then enable ick Paper.
Wi n d o w s
Click Extended Settings on the printer driver's Maintenance tab, and then select ick Paper and Envelopes.
Mac OS X
Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). Select On as the envelopes setting.
When printing high-density data such as images or graphs using automatic 2-sided printing, lower the print
density setting and choose a longer drying time.
Related Information
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
paper and
ick
& “Cleaning the Paper Path for Ink Smears” on page 74 & “Loading Paper in the Paper Cassette” on page 28 & “Loading Paper in the Rear Paper Feed” on page 30 & “Printing on 2-Sides” on page 36 & “Print Quality Is Poor” on page 93

Printed Characters Are Incorrect or Garbled

Connect the interface cable securely to the printer and the computer.
Cancel any paused print jobs.
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Do not put the computer manually into the Hibernate mode or the Sleep mode while printing. Pages of garbled
text may be printed next time you start the computer.
Related Information
& “Canceling Printing” on page 56

The Printed Image Is Inverted

Clear any mirror image settings in the printer driver or the application.
Wi n d o w s
Clear Mirror Image on the printer driver's More Options tab.
Mac OS X
Clear Mirror Image from the print dialog's Print Settings menu.

The Printout Problem Could Not be Cleared

If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver.
Related Information
& “Uninstalling Applications” on page 80 & “Installing Applications” on page 82

Printing Is Too Slow

When printing continuously for approximately more than 10 minutes, printing slows down to prevent the
printer mechanism from overheating and being damaged. However, you can continue printing. To return to normal printing speed, leave the printer idle for at least 30 minutes. Printing speed does not return to normal if the power is o.
Close any unnecessary applications.
Lower the quality setting on the printer driver. High quality printing slows down the printing speed.
Enable the bidirectional (or high speed) setting. When this setting is enabled, the print head prints while
moving in both directions, and the printing speed increases.
Wi n d o w s
Select High Speed on the printer driver's More Options tab.
Mac OS X
Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). Select On as the High Speed Printing setting.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
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Disable quiet mode. is feature slows down the printing speed.
Wi n d o w s
Select O as the Quiet Mode setting on the printer driver's Main tab.
Mac OS X
Select System Preferences from the then select the printer. Click Options & Supplies > Options (or Driver). Select O as the Quiet Mode setting.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and

PostScript Printer Driver Problems

Note:
e menu items and text on the printer driver vary depending on your computer's environment.

Printer Does Not Print While Using PostScript Printer Driver

Set the Printing Language setting to Auto or PS3 on the control panel.
If you cannot print text data, even when Text Detection is enabled on the control panel, set the Printing
Language setting to PS3.
In Windows, if a large number of jobs are sent, the printer may not print. Select Print directly to the printer on
the Advanced tab in the printer properties.
Related Information
& “System Administration” on page 18

Printer Does Not Print Correctly While Using PostScript Printer Driver

If the le is created in an application that allows you to change the data format, such as Adobe Photoshop, make
sure that the settings in the application match the settings in the printer driver.
EPS les made in binary format may not be printed correctly. Set the format to ASCII when making EPS les in
an application.
For Windows, the printer cannot print binary data when it is connected to the computer using a USB interface.
Set the Output Protocol setting on the Device Settings tab in the printer properties to ASCII or TBCP.
For Windows, select the appropriate substitution fonts on the Device Settings tab in the printer properties.

Print Quality Is Poor While Using PostScript Printer Driver

You cannot make color settings on the Paper/Quality tab in the printer driver. Click Advanced, and then set the Color Mode setting.

Printing Is Too Slow While Using PostScript Printer Driver

Set the Print Quality setting to Fast in the printer driver.
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Other Problems

Slight Electric Shock when Touching the Printer

If many peripherals are connected to the computer, you may feel a slight electric shock when touching the printer. Install a ground wire to the computer that is connected to the printer.

Operation Sounds Are Loud

If operations sounds are too loud, enable quiet mode. However, this may slow down printer operations.
Windows printer driver
Select On as the Quiet Mode setting on the Main tab.
Mac OS X printer driver
Select System Preferences from the select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and then

Forgot Your Password

If you forget the administrator's password, contact Epson support.
Related Information
& “Contacting Epson Support” on page 117

Application Is Blocked by a Firewall (for Windows Only)

Add the application to the Windows Firewall allowed program in security settings on the Control Panel.
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Appendix

Technical Specications
Appendix
Printer
Print Head Nozzle Placement Black ink nozzles: 400 × 2 rows
Weight of Paper Plain Paper 64 to 90 g/m (17 to 24 lb)
Specications
Color ink nozzles: 400 × 2 rows for each color
Thick Paper 91 to 256 g/m (25 to 68 lb)
Envelope Envelope #10, DL, C6: 75 to 90 g/m (20 to 24 lb)
Envelope C4: 80 to 100 g/m (21 to 26 lb)
Printable Area
Print quality may decline in the shaded areas due to the printer's mechanism.
Single sheets
A 3.0 mm (0.12 in.)
B 3.0 mm (0.12 in.)
C 45.0 mm (1.77 in.)
D 50.0 mm (1.97 in.)
Envelopes
A 3.0 mm (0.12 in.)
B 5.0 mm (0.20 in.)
C 18.0 mm (0.71 in.)
D 45.0 mm (1.77 in.)
Interface Specications
For Computer Hi-Speed USB
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Wi-Fi Specications
Standards IEEE802.11b/g/n
Frequency Range 2.4 GHz
Appendix
Coordination Modes
Wireless Securities
*1 Not supported for IEEE 802.11n.
*2 Not supported for IEEE 802.11b.
*3 Simple AP mode is compatible with Ethernet connection.
*4 Complies with WPA2 standards with support for WPA/WPA2 Personal.
Ethernet
Standards IEEE802.3i (10BASE-T)
Communication Mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full duplex, 100Mbps
Connector RJ-45
Specications
Infrastructure, Ad hoc
WEP (64/128bit), WPA2-PSK (AES)
IEEE802.3u (100BASE-TX)
IEEE802.3ab (1000BASE-T)
IEEE802.3az (Energy Ecient Ethernet)
Half duplex
*1
, Wi-Fi Direct
*2 *3
*4
, WPA2-Enterprise
*1
*2
*1 Use a category 5e or higher STP (Shielded twisted pair) cable to prevent risk of radio interference.
*2 The connected device should comply with IEEE802.3az standards.

Security Protocol

IEEE802.1X
IPsec/IP Filtering
SSL/TLS HTTPS Server/Client
SNMPv3
* You need to use a device for connection that complies with IEEE802.1X.
*
IPPS

Supported Third Party Services

AirPrint Print iOS 5 or later/Mac OS X v10.7.x or later
Google Cloud Print
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