Epson WF-M5799DWF Service Manual [de]
User's Guide
NPD5933-01 EN
User's Guide
Contents
Contents
About This Manual
Introduction to the Manuals...................7
Using the Manual to Search for Information. . . . . . . 7
Marks and Symbols.........................9
Descriptions Used in this Manual...............9
Operating System References..................9
Important Instructions
Safety Instructions.........................11
Printer Advisories and Warnings.............. 12
Advisories and Warnings for Setting Up the
Printer................................12
Advisories and Warnings for Using the Printer. . 13
Advisories and Warnings for Transporting or
Storing the Printer.......................13
Advisories and Warnings for Using the
Printer with a Wireless Connection...........13
Advisories and Warnings for Using the
Touchscreen........................... 13
Protecting Your Personal Information...........14
Printer Basics
Part Names and Functions...................15
Control Panel.......................... 19
Basic Screen Conguration...................20
Icons displayed in the LCD Screen........... 21
Touch Screen Operations..................22
Entering Characters......................22
Job/Status Screen
Viewing Animations........................24
Conguration
.............23
Inserting and Removing an External USB
Device................................39
Accessing an External USB Device From a
Computer.............................40
Using an Email Server......................40
Conguring
Email Server Setting Items.................41
Checking an Email Server Connection........42
Messages Displayed During Connection Check. . 42
Managing Contacts........................44
Registering or Editing Contacts............. 44
Registering or Editing Grouped Contacts. . . . . . 45
Registering Frequently Used Contacts.........45
Register Contacts on a Computer............46
Backing up Contacts using a Computer........46
Registering Your Favorite Settings as a Preset......46
Menu Options for Presets..................46
Menu Options for Settings...................47
Menu Options for General Settings...........47
Menu Options for Print Counter.............55
Menu Options for Supply Status.............55
Menu Options for Maintenance............. 55
Menu Options for Language................56
Menu Options for Printer Status/Print.........57
Menu Options for Contacts Manager......... 57
Menu Options for User Settings............. 58
Menu Options for Authentication Device Status. 58
Menu Options for Epson Open Platform
Information............................58
Saving Power.............................58
Saving Power - Control Panel...............58
Mail Server...................40
Preparing the Printer
Loading Papers........................... 25
Available Paper and Capacities..............25
Loading Paper in the Paper Cassette..........28
Loading Paper in the Rear Paper Feed.........31
Loading Envelopes and Precautions.......... 33
Loading Long Papers.....................34
List of Paper Type....................... 34
Placing Originals..........................35
Available Originals for the ADF.............35
Placing Originals on the ADF...............36
Placing Originals on the Scanner Glass. . . . . . . . 38
Inserting an External USB Device..............39
Printing
Printing from the Printer Driver on Windows. . . . . 60
Accessing the Printer Driver................60
Printing Basics..........................60
Printing on 2-Sides.......................62
Printing Several Pages on One Sheet..........63
Printing and Stacking in Page Order (Reverse
Order Printing).........................64
Printing a Reduced or Enlarged Document.....64
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............65
Printing with a Header and Footer........... 71
Printing a Watermark.....................72
Printing Password-Protected Files............73
Printing Multiple Files Together.............73
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User's Guide
Contents
Adjusting the Print Tone...................74
Printing to Emphasize in Lines............75
Printing to Enhance Light Text and Lines. . . . . . 75
Printing Clear Bar Codes..................75
Canceling Printing.......................76
Menu Options for the Printer Driver..........76
Printing from the PostScript Printer Driver on
Windows................................79
Menu Options for the PostScript Printer Driver. . 80
Canceling Printing.......................81
Printing from the Printer Driver on Mac OS......81
Printing Basics..........................81
Printing on 2-Sides.......................83
Printing Several Pages on One Sheet..........84
Printing and Stacking in Page Order (Reverse
Order Printing).........................84
Printing a Reduced or Enlarged Document. . . . . 85
Canceling Printing.......................85
Menu Options for the Printer Driver..........86
Making Operation Settings for the Mac OS
Printer Driver..........................87
Printing from the PostScript Printer Driver on
Mac OS.................................88
Menu Options for the PostScript Printer Driver. . 89
Canceling Printing.......................90
Printing Files from a Memory Device...........90
Printing JPEG Files from a Memory Device. . . . .91
Printing PDF or TIFF Files from a Memory
Device................................91
Menu Options for Memory Device...........92
Printing from Smart Devices................. 94
Using Epson iPrint.......................94
Using Epson Print Enabler.................97
Using AirPrint..........................98
Canceling Ongoing or Queued Jobs............ 98
Copying
Copying Basics........................... 99
Copying on 2-Sides........................99
Copying Multiple Originals onto One Sheet. . . . . .100
Basic Menu Options for Copying............. 100
Advanced Menu Options for Copying..........102
Scanning
Scanning Using the Control Panel.............104
Saving the Scanned Image to a Shared Folder
or FTP Server..........................104
Scanning to an Email....................113
Scanning Using the Settings Registered on
the Computer (Document Capture Pro)...... 116
Scanning to a Memory Device............. 119
Scanning to the Cloud...................121
Scanning to a Computer (WSD)............122
Scanning from a Computer..................124
Authenticating Users on Epson Scan 2 when
Using Access Control....................124
Scanning Using Epson Scan 2..............125
Scanning from Smart Devices................128
Connecting from Smart Device by Wi-Fi Direct 128
Installing Epson iPrint...................128
Scanning Using Epson iPrint...............129
Scanning by Touching Smart Devices to the
N-Mark..............................130
Faxing
Before Using Fax Features...................131
Sending Faxes Using the Printer..............131
Sending Faxes Using the Control Panel.......131
Sending Faxes Dialing from the External
Phone Device..........................133
Sending Faxes On Demand (Using Polling
Send/Bulletin Board Box).................134
Various Ways of Sending Faxes.............136
Receiving Faxes on the Printer............... 140
Receiving Incoming Faxes.................141
Receiving Faxes by Making a Phone Call......142
Saving and Forwarding Received Faxes. . . . . . . 144
Viewing Received Faxes Saved in the Printer
on the LCD Screen......................145
Menu Options for Faxing...................145
Recipient.............................146
Fax Settings...........................146
More................................148
Menu Options for Fax Box..................149
Inbox/Condential......................149
Stored Documents......................150
Polling Send/Board..................... 151
Checking the Status or Logs for Fax Jobs........154
Displaying Information when Received Faxes
are Unprocessed (Unread/Not Printed/Not
Saved/Not Forwarded)...................154
Checking Fax Jobs in Progress..............155
Checking the Fax Job History..............156
Reprinting Received Documents............156
Sending a Fax from a Computer..............156
Sending Documents Created Using an
Application (Windows)...................157
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User's Guide
Contents
Sending Documents Created Using an
Application (Mac OS)....................159
Receiving Faxes on a Computer...............160
Saving Incoming Faxes on a Computer.......161
Canceling the Feature that Saves Incoming
Faxes to the Computer...................161
Checking for New Faxes (Windows)......... 161
Checking for New Faxes (Mac OS)..........162
Replacing an Ink Supply Unit and
Other Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box......................164
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . 164
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows.........164
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS..........164
Ink Supply Unit Codes.....................165
Ink Supply Unit Handling Precautions..........165
Replacing an Ink Supply Unit................167
Maintenance Box Code.....................167
Maintenance Box Handling Precautions. . . . . . . . 167
Replacing a Maintenance Box................167
Maintaining the Printer
Checking and Cleaning the Print Head.........169
Checking and Cleaning the Print Head -
Control Panel..........................169
Checking and Cleaning the Print Head -
Windows.............................170
Checking and Cleaning the Print Head - Mac
OS..................................170
Aligning the Print Head....................170
Aligning the Print Head - Control Panel. . . . . . 170
Cleaning the Paper Path for Ink Smears.........172
Cleaning the ADF........................ 172
Cleaning the Scanner Glass..................174
Network Service and Software
Information
Application for Conguring Printer Operations
(Web
Running Web Cong on a Web Browser. . . . . . 176
Running Web
Running Web
)............................176
Cong
on Windows.......... 177
Cong
on Mac OS............177
Cong
Application for Scanning Documents and
Images (Epson Scan 2).....................177
Adding the Network Scanner..............178
Application for
Computer (Document Capture Pro)...........179
Application for Conguring Fax Operations and
Sending Faxes (FAX Utility).................179
Application for Sending Faxes (PC-FAX Driver). . 180
Application for Printing Web Pages (E-Web
Print)(for Windows Only)...................180
Soware
Updater)...............................181
Installing the Latest Applications..............181
Installing a PostScript Printer Driver...........183
Installing a PostScript Printer Driver -
Windows.............................183
Installing a PostScript Printer Driver - Mac OS. 183
Installing the Epson Universal Printer Driver
(for Windows Only).......................184
Uninstalling Applications...................184
Uninstalling Applications - Windows.........184
Uninstalling Applications - Mac OS..........185
Printing Using a Network Service.............186
Conguring
Update Tools (EPSON
Scanning from the
Soware
Solving Problems
Checking the Printer Status..................187
Checking Messages on the LCD Screen. . . . . . . 187
Error Code on the Status Menu.............188
Checking the Printer Status - Windows.......194
Checking the Printer Status - Mac OS........194
Checking the
Removing Jammed Paper...................195
Paper Does Not Feed Correctly...............195
Paper Jams............................195
Paper Feeds at a Slant....................196
Several Sheets of Paper are Fed at a Time. . . . . . 196
Paper Does Not Feed from the Optional
Paper Cassette Unit.....................196
Paper Out Error Occurs..................196
Original Does Not Feed in the ADF..........196
Power and Control Panel Problems............197
Power Does Not Turn On.................197
Power Does Not Turn O.................197
Power Turns O Automatically.............198
LCD Screen Gets Dark...................198
Touch Screen Does Not Respond............198
Cannot Operate from the Control Panel. . . . . . 198
Cannot Print from a Computer...............198
Soware
Status................ 194
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User's Guide
Contents
Checking the Connection (USB)............198
Checking the Connection (Network).........199
Checking the Soware and Data. . . . . . . . . . . . 199
Checking the Printer Status from the
Computer (Windows)....................201
Checking the Printer Status from the
Computer (Mac OS).....................202
Cannot Print from an iPhone or iPad.......... 202
Printout Problems........................203
Adjusting the Print Quality................203
Printout is Scued or Color is Missing........204
Banding Appears.......................204
Colored Banding Appears at Intervals of
Approximately 3.3 cm....................205
Blurry Prints, Vertical Banding, or
Misalignment..........................205
Print Quality is Poor.....................206
Paper Is Smeared or
Paper is Smeared During Automatic 2-Sided
Printing..............................207
Printed Photos are Sticky.................208
Images or Photos are Printed in Unexpected
Colors...............................208
e Position, Size, or Margins of the Printout
Are Incorrect..........................208
Printed Characters Are Incorrect or Garbled. . . 209
e Printed Image Is Inverted..............209
Mosaic-Like Patterns in the Prints...........209
Unintentionally Printing on 2-Sides..........209
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image...........209
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image......................... 210
An Image of the Reverse Side of the Original
Appears in the Copied Image.............. 210
Printout Problem Could Not be Cleared. . . 210
e
Other Printing Problems................... 210
Printing Is Too Slow.....................210
Printing Slows Down Dramatically During
Continuous Printing.....................211
Cannot Cancel Printing from a Computer
Running Mac OS X v10.6.8................211
PostScript Printer Driver Problems............211
Printer Does Not Print While Using
PostScript Printer Driver................. 212
Printer Does Not Print Correctly While
Using PostScript Printer Driver.............212
Printing Is Too Slow While Using PostScript
Printer Driver......................... 212
Cannot Start Scanning.....................212
Scanned Image Problems...................213
Scued
...............207
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass.......213
Straight Lines Appear when Scanning from
ADF................................ 213
e Image Quality Is Rough...............213
Oset Appears in the Background of Images. . . 214
Text is Blurred.........................214
Moiré Patterns (Web-Like Shadows) Appear. . . 214
Cannot Scan the Correct Area on the
Scanner Glass..........................215
Text is Not Recognized Correctly when
Saving as a Searchable PDF................215
Cannot Solve Problems in the Scanned Image. . 215
Cannot Save Scanned Images to the Shared Folder 216
Checking Messages on the Printer...........216
Saving the Scanned Images Takes a Long Time. .217
Switch Between Private Network and Public
Network............................. 218
Other Scanning Problems...................220
Scanning Speed Is Slow...................220
Cannot Send the Scanned Image by Email. . . . . 220
Scanning Stops when Scanning to PDF/
Multi-TIFF........................... 221
Problems when Sending and Receiving Faxes. . . . .221
Cannot Send or Receive Faxes..............221
Cannot Send Faxes......................222
Cannot Send Faxes to a Specic Recipient. . . . . 223
Cannot Send Faxes at a Specied Time....... 223
Cannot Receive Faxes....................223
Cannot Save Received Faxes to a Memory
Device...............................224
Memory Full Error Occurs................224
Sent Fax Quality Is Poor..................225
Faxes Are Sent at the Wrong Size............225
Received Fax Quality Is Poor...............225
Received Faxes Are Not Printed............ 226
Pages are Blank or only a Small Amount of
Text is Printed on the Second Page in
Received Faxes.........................226
Other Faxing Problems.....................226
Cannot Make Calls on the Connected
Telephone............................226
Answering Machine Cannot Answer Voice
Calls................................226
Sender's Fax Number Not Displayed on
Received Faxes or the Number Is Wrong. . . . . . 226
Other Problems..........................227
Slight Electric Shock when Touching the
Printer...............................227
Operation Sounds Are Loud...............227
e Date and Time Are Incorrect........... 227
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User's Guide
Contents
Memory Device Is not Recognized..........227
Cannot Save Data to a Memory Device.......227
Forgot Your Password....................228
Application Is Blocked by a Firewall (for
Windows Only)........................228
"×" Is Displayed on the Photo Selection Screen. .228
Appendix
Technical Specications....................229
Printer Specications....................229
Scanner
Interface
Fax Specications.......................230
Network Function List...................231
Wi - F i
Ethernet
Security Protocol.......................233
PostScript Level 3 Compatibility............233
Supported
External USB Device
Supported Data Specications..............234
Dimensions...........................234
Electrical
Environmental
System Requirements....................236
Font Information.........................237
Available Fonts for PostScript..............237
Available Fonts for PCL (URW)............ 238
List of Symbol Sets......................239
Installing the Optional Units.................242
Optional Paper Cassette Unit Code..........242
Installing the Optional Paper Cassette Units. . . 242
Regulatory Information....................245
Standards and Approvals................. 245
German Blue Angel.....................246
Restrictions on Copying..................247
Transporting the Printer....................247
Copyright.............................. 250
Trademarks.............................251
Where to Get Help........................253
Technical Support Web Site................253
Contacting Epson Support................253
Specications
Specications
Specications
Specications
ird
Specications
................... 230
...................230
.....................232
...................232
Party Services.............233
Specications
.................. 235
Specications
..........233
..............236
6
User's Guide
About This Manual
About This Manual
Introduction to the Manuals
e following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
help information available from the printer itself or from the Epson soware applications.
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏ Start Here (paper manual)
Provides you with information on setting up the printer and installing the soware.
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer and on solving problems.
❏ Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest ones.
Related Information
& “Soware Update Tools (EPSON Soware Updater)” on page 181
Using the Manual to Search for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
7
User's Guide
About This Manual
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Win d o w s : H o l d down Alt, and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
8
User's Guide
About This Manual
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
&
Related Information
Links to related sections.
Descriptions Used in this Manual
❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS
High Sierra. e content displayed on the screens varies depending on the model and situation.
❏ Illustrations of the printer used in this manual are examples only. Although there may be slight dierences
depending on the model, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server 2012", "Windows Server 2008
R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003" refer to the following
operating systems. Additionally, "Windows" is used to refer to all versions.
❏
Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
Wi n d o w s® 10 operating system
®
Wi n d o w s® 8.1 operating system
®
Wi n d o w s® 8 operating system
®
Wi n d o w s® 7 operating system
®
Wi n d o w s Vis ta® operating system
®
Wi n d o w s® XP operating system
®
Wi n d o w s® XP Professional x64 Edition operating system
®
Wi n d o w s Ser v e r® 2016 operating system
®
Wi n d o w s Ser v e r® 2012 R2 operating system
®
Wi n d o w s Ser v e r® 2012 operating system
®
9
User's Guide
About This Manual
❏ Microso® Wi n d o w s Ser v e r® 2008 R2 operating system
❏
Microso
❏ Microso
❏ Microso
Mac OS
In this manual, "Mac OS" is used to refer to macOS High Sierra, macOS Sierra, OS X El Capitan, OS X Yosemite,
OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Wi n d o w s Ser v e r® 2008 operating system
®
Wi n d o w s Ser v e r® 2003 R2 operating system
®
Wi n d o w s Ser v e r® 2003 operating system
®
10
User's Guide
Important Instructions
Important Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏ Avoid using a telephone during an electrical storm.
❏ Do not use a telephone to report a gas leak in the vicinity of the leak.
❏ e printer is heavy and should not be lied or carried by less than two people. When liing the printer, two or
more people should assume the correct positions as shown below.
may be a remote risk of electric shock from lightning.
ere
11
User's Guide
Important Instructions
❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on
your skin.
❏ Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.
❏ Keep ink supply units and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏
power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
e
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
12
User's Guide
Important Instructions
Advisories and Warnings for Using the Printer
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
❏ Always turn the printer o using the
P
until the
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops ashing.
ammable
P
button. Do not unplug the printer or turn o the power at the outlet
gases inside or around the printer. Doing so may cause
Advisories and Warnings for Transporting or Storing the Printer
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position, and the ink
supply unit is installed.
Advisories and Warnings for Using the Printer with a Wireless
re.
Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
Advisories and Warnings for Using the Touchscreen
❏
LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
e
brightness. ese are normal and do not indicate that it is damaged in any way.
❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏
exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
e
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏ Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
13
User's Guide
Important Instructions
❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting the menus on the control panel as described below.
Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and Settings
14
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
ADF (Automatic Document Feeder) cover
A
(F)
ADF edge guides Feeds originals straight into the printer. Slide to the edges of the
B
ADF input tray Feeds originals automatically.
C
ADF output tray Holds originals ejected from the ADF.
D
Paper cassette 1 or Paper cassette (C1) Loads paper.
E
Paper cassette 2 (C2) Optional paper cassette unit.
F
Open when removing jammed originals in the ADF.
originals.
Loads paper.
15
User's Guide
Printer Basics
Edge guides Feeds the paper straight into the printer. Slide to the edges of the
A
paper.
Paper support Supports loaded paper.
B
Feeder guard Prevents foreign substance from entering the printer. Usually keep
C
this guard closed.
Rear paper feed (B) Loads paper.
D
Output tray Holds the ejected paper.
E
Edge guides Feeds the paper straight into the printer. Slide to the edges of the
F
paper.
Paper cassette Loads paper.
G
16
User's Guide
Printer Basics
Document cover Blocks external light while scanning.
A
Scanner glass Place the originals.
B
Control panel Operates the printer.
C
You can change the angle of the control panel.
External interface USB port Connects memory devices.
D
17
User's Guide
Printer Basics
Scanner unit (J) Scans placed originals. Open when removing jammed paper inside
A
the printer.
Print head Fires ink.
B
Ink supply unit tray Sets an ink supply unit.
C
Front cover (A) Open when replacing ink supply unit.
D
Front cover lock Locks the front cover.
E
18
User's Guide
LAN port Connects a LAN cable.
A
USB port Connects a USB cable.
B
Service USB port USB port for future use.
C
LINE port Connects a phone line.
D
EXT. port Connects external phone devices.
E
AC inlet Connects the power cord.
F
Rear Cover (D) Open when removing jammed paper.
G
Rear Cover (E) Open when removing jammed paper.
H
Maintenance box cover (H) Open when replacing the maintenance box.
I
Printer Basics
Do not remove the sticker.
Control Panel
A
B
C
Turns the printer on or o.
Unplug the power cord when the power light is o.
Pass a smart device over this mark to print or scan from the smart device directly.
Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
memory.
D
E
F
G
H
Displays the home screen.
Displays menus and messages.
Logs o from the printer when Access Control is enabled.
When Access Control is disabled, this is also disabled.
Displays the Help screen.
You can check solutions to problems from here.
Stops the current operation.
19
User's Guide
Printer Basics
I
J
K
L
M
N
O
Pauses the current printing job and allows you to interrupt another job. However, you cannot interrupt a new job
from the computer.
Press this button again to restart a paused job.
Resets the current settings to user default settings. If user default settings have not been made, resets to the
factory default.
Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.
Displays the Job/Status menu. You can check the printer's status and job history.
The error light on the left ashes or turns on when an error occurs.
The data light on the right ashes when the printer is processing data. It turns on when there are queued jobs.
Enters numbers, characters, and symbols.
Displays the Contacts list. You can register, edit or delete the contacts.
Clears number settings such as the number of copies.
Basic Screen Conguration
Indicates items that have been setup for the printer as icons. Select each icon to check the current settings or access
A
each setting menu.
Displays each menu. You can add or change the sequence.
B
Indicates an ongoing job and the printer's status. Select message to display the Job/Status menu.
C
Displays the date and time when the printer is not working or there are no errors.
Switch tabs.
D
Indicates the setting items. Select each item to set or change the settings.
E
The grayed out items are not available. Select the item to check why they are unavailable.
Execute the current settings. Available functions vary depending on each menu.
F
20
User's Guide
Printer Basics
Icons displayed in the LCD Screen
e following icons are displayed on the LCD screen depending on the printer's status.
Displays the Printer Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance box.
Indicates the network connection status.
Select the icon to check and change the current settings. This is the shortcut for the following menu.
Settings > General Settings > Network Settings > Wi-Fi Setup
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless (Wi-Fi)
network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars there are, the
stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
Displays the Device Sound Settings screen. You can set Mute and Quiet Mode.
You can also access the Sound menu from this screen. This is the shortcut for the following menu.
Settings > General Settings > Basic Settings > Sound
Indicates whether or not Quiet Mode is set for the printer. When this feature is enabled, the noise
made by printer operations is reduced, but print speed may slow down. However, noises may not
be reduced depending on the selected paper type and print quality.
Indicates that Mute is set for the printer.
Select the icon to enter sleep mode. When the icon is grayed out, the printer cannot enter sleep mode.
Indicates that the user restriction feature is enabled. Select this icon to log in to the printer. You need to
select a user name and then enter a password. Contact your printer administrator for login information.
Indicates that a user with access permission has logged in.
Select the icon to logout.
Displays the Fax Data Information screen.
Indicates that the settings have been changed from the user default or the factory default.
Indicates that there is additional information. Select the icon to displays the message.
Indicates a problem with the items. Select the icon to check how to solve the problem.
21
User's Guide
Printer Basics
Indicates that there is data that has not yet been read, printed, or saved. The number displayed indicates
the number of data items.
Related Information
& “Network Settings” on page 53
& “Sound:” on page 47
Touch Screen Operations
e touchscreen is compatible with the following operations.
Ta p Press or select the items or the icons.
Flick
Slide
Scroll the screen swiftly.
Hold and move the items around.
Entering Characters
You can enter characters and symbols by using on-screen keyboard when you register a contact, make network
settings, and so on.
22
User's Guide
Note:
Available icons vary depending on the setting item.
Printer Basics
A
B
C
D
E
F
G
H
I
Indicates the character count.
Moves the cursor to the input position.
Switches between upper case and lower case or numbers and symbols.
Switches the character type.
: You can enter numbers and symbols.
: You can enter letters.
Switches the character type. You can enter alphanumerics and special characters such as umlauts and accents.
Enters frequently used email domain addresses or URLs by simply selecting the item.
Enters a space.
Conrms the entered characters.
Deletes a character to the left.
Job/Status Screen Conguration
Press the button to display the Job/Status menu. You can check the status of the printer or the jobs.
Switches the displayed lists.
A
Filter the jobs by functional.
B
When Active is selected, displays the list of ongoing jobs and jobs waiting to be processed.
C
When Log is selected, displays the job history.
You can cancel jobs or check the error code displayed in the history when the job has failed.
Indicates the approximate ink levels.
D
Indicates the approximate service life of the maintenance box.
E
Displays any errors that have occurred in the printer. Select the error from the list to display the error message.
F
23
User's Guide
Printer Basics
Related Information
& “Error Code on the Status Menu” on page 188
Viewing Animations
You can view animations of operating instructions such as loading paper or removing jammed paper on the LCD
screen.
❏ Ta p
on the right of the LCD screen: Displays the help screen. Tap How To and select the items that you want
to view.
❏ Select How To at the bottom of the operation screen: Displays the context-sensitive animation.
Indicates the total number of steps and the current step number.
A
In the example above, it shows step 2 from 4 steps.
Returns to the previous step.
B
Indicates your progress through the current step. The animation repeats when the progress bar reaches the end.
C
Moves to next step.
D
24
User's Guide
Preparing the Printer
Preparing the Printer
Loading Papers
Available Paper and Capacities
Epson recommends using genuine Epson paper to ensure high-quality printouts.
Genuine Epson Paper
Note:
Genuine Epson paper is not available when printing with the Epson universal printer driver.
Media Name Size Loading Capacity (Sheets) 2-Sided Print-
ing
Paper Cassette
1
Epson Bright
White Ink Jet Paper
Epson Matte Paper-Heavyweight
Epson Double-Sided Matte Paper
Epson Photo
Quality Ink Jet
Paper
* Only use the rear paper feed to print 2-sided print jobs manually. You can load up to 30 sheets for paper with one side
already printed.
Note:
❏ e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏ When printing on genuine Epson paper at a user dened size, only Standard or Normal print quality settings are
available. Although some printer drivers allow you to select a better print quality, the printouts are printed using
Standard or Normal.
A4 200 400 50
A4 50 – 20 –
A4 50 – 20 –
A4 80 – 70 –
Paper Cassette
2
Rear Paper
Feed
Auto, Manual
*
Commercially Available Paper
Note:
Half letter, SP1 (210×270 mm), SP2 (210×149 mm), SP3 (100×170 mm), SP4 (130×182 mm), SP5 (192×132 mm) and 16K
(195×270 mm) sizes are not available when printing with the PostScript printer driver.
25
User's Guide
Preparing the Printer
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided
Printing
Paper Cassette 1 Paper
Cassette
2
Rear
Paper
Feed
Plain paper, Copy
paper
Letterhead
Recycled paper
Color paper
Preprinted paper
High quality
plain paper
Letter, A4, Executive
(210×270 mm)
*3
, B5, A5, SP1
*3
, 16K (195×270
mm)
Legal, 8.5×13 in, Half letter*3, A6,
B6, SP2 (210×149 mm)
(100×170 mm)
*3
mm)
SP5 (192×132 mm)
*3
*3
, SP3
, SP4 (130×182
*3
User Dened*3 (mm)
89×127 to 100×148
User Dened*3 (mm)
100×148 to 148×210
215.9×297 to 355.6
User Dened*3 (mm)
148×210 to 215.9×297
Up to the line indicated by the
symbol on the edge guide.
Up to the line indicated by the
symbol on the edge guide.
Up to the line
–80
indicated by the
symbol on
the edge guide.
Up to the line
–80
indicated by the
symbol on
the edge guide.
Up to the line indicated by the
symbol on the edge guide.
Up to the line indicated by the
symbol on the edge guide.
80 Auto,
Manual
2
80
Manual
2
Manual
2
Manual
2
80
Manual
2
80 Auto,
Manual
2
*1*
*1*
*1*
*1*
*1*
*1*
User Dened*3 (mm)
64 to 89×127
User Dened*3 (mm)
215.9×355.6 to 6000
––80
Manual
*2
––1Manual
26
User's Guide
Preparing the Printer
Media Name Size Loading Capacity (Sheets or Envelopes) 2-Sided
Printing
Paper Cassette 1 Paper
Cassette
2
Rear
Paper
Feed
Thick paper
(91 to 160 g/m)
Letter, A4, Executive
(210×270 mm)
*3
, B5, A5, SP1
*3
, 16K (195×270
mm)
Legal, 8.5×13 in, Half letter*3, A6,
B6, SP2 (210×149 mm)
(100×170 mm)
*3
mm)
SP5 (192×132 mm)
*3
*3
, SP3
, SP4 (130×182
*3
User Dened*3 (mm)
89×127 to 100×148
User Dened*3 (mm)
100×148 to 148×210
215.9×297 to 355.6
User Dened*3 (mm)
148×210 to 215.9×297
User Dened*3 (mm)
64 to 89×127
90 250 30 Auto,
*1*
Manual
4
90 250 30
90 – 30
90 – 30
90 250 30
Manual
4
Manual
4
Manual
4
Manual
4
*1*
*1*
*1*
*1*
90 250 30 Auto,
*1*
Manual
4
––30
Manual
*4
User Dened*3 (mm)
––1Manual
215.9×355.6 to 1117.6
Thick paper
(161 to 256 g/m)
Legal, 8.5×13 in, Letter, A4,
Executive
B6, SP1 (210×270 mm)
(210×149 mm)
mm)
(192×132 mm)
*3
, B5, A5, Half letter*3, A6,
*3
, SP4 (130×182 mm)*3, SP5
*3
*3
*3
, SP2
, SP3 (100×170
, 16K (195×270
––30
mm)
User Dened*3 (mm)
––30
64×127 to 215.9×355.6
User Dened*3 (mm)
––1Manual
215.9×355.6 to 1117.6
Envelope Envelope #10, Envelope DL,
10 – 10 –
Envelope C6
Envelope C4 – – 1 –
*1 Only use the rear paper feed to print 2-sided print jobs manually.
*2 You can load up to 30 sheets for paper with one side already printed.
Manual
Manual
*4
*4
27
User's Guide
Preparing the Printer
*3 Only printing from computer is available.
*4 You can load up to 5 sheets for paper with one side already printed.
Related Information
& “Part Names and Functions” on page 15
Paper Handling Precautions
❏ Read the instruction sheets supplied with the paper.
❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the
printable side.
❏ If the paper is curled, atten it or curl it slightly in the opposite direction before loading. Printing on curled
paper may cause paper jams and smears on the printout.
❏ Do not use paper that is wavy, torn, cut, folded, damp, too thick, too thin, or paper that has stickers stuck to it.
Using these types of paper causes paper jams and smears on the printout.
❏ Make sure you are using long-grain paper. If you are not sure what type of paper you are using, check the paper
packaging or contact the manufacturer to conrm the paper specications.
Related Information
& “Printer
Specications
” on page 229
Loading Paper in the Paper Cassette
Note:
If the optional paper cassette unit is installed, do not pull out two paper cassettes at the same time.
28
User's Guide
Preparing the Printer
1. Check that the printer is not operating, and then pull out the paper cassette.
2.
Slide the front edge guide to its maximum position, and then slide the side edge guides to adjust to the paper
size you want to use.
29
User's Guide
Preparing the Printer
Note:
When using paper larger than A4 size, extend the paper cassette.
3. Load paper with the printable side facing down, and then slide the front edge guide to the edge of the paper.
Important:
c
Do not load more than the maximum number of sheets specied for the paper. For plain paper, do not load
above the line indicated by the
indicated by the
4. Insert the paper cassette all the way.
5.
On the control panel, set the size and type of the paper you loaded in the paper cassette.
Note:
You can also display the paper size and paper type settings screen by pressing the
symbol inside the edge guide.
symbol inside the edge guide. For thick paper, do not load above the line
button on the control panel.
6.
Slide out the output tray when loading paper longer than A4 size.
30
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