Epson WF-C17590, WF-C20590, WF-M20590, WF-M20590F User Manual

WF-C17590/WF-C20590/WF-M20590/

WF-M20590F User's Guide

WF-C17590/WF-C20590/WF-M20590/WF-M20590F User's Guide .......................................................... 15

Product Basics .......................................................................................................................................... 16

Product Parts Locations ..................................................................................................................... 16

Product Parts - Front ..................................................................................................................... 17

Product Parts - Inside .................................................................................................................... 19

Product Parts - Back...................................................................................................................... 22

Optional Accessories and Replacement Parts ................................................................................... 23

Using the Control Panel ..................................................................................................................... 24

Control Panel Buttons and Lights .................................................................................................. 24

Status Icon Information ............................................................................................................. 25

Changing the LCD Screen Language............................................................................................ 26

Selecting the Date and Time ......................................................................................................... 27

Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F) ............................... 30

Adjusting Control Panel Sounds.................................................................................................... 31

Adjusting the Screen Brightness.................................................................................................... 32

Changing the Operation Time Out Setting..................................................................................... 33

Using Power Saving Settings ........................................................................................................ 36

Changing the Sleep Timer Settings .......................................................................................... 36

Changing the Power Off Timer Settings.................................................................................... 38

Entering Characters on the LCD Screen ....................................................................................... 39

Setting a Password and Locking the Control Panel ....................................................................... 39

Setting User Feature Restrictions (Access Control) ...................................................................... 42

Preventing PC Connection via USB .............................................................................................. 43

Using Presets ................................................................................................................................ 44

Checking the Print Counter............................................................................................................ 47

Checking the Circuit Breaker.............................................................................................................. 48

Checking for Software Updates.......................................................................................................... 51

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 51

Setting Up Epson Connect Services.............................................................................................. 52

Using Epson Email Print ............................................................................................................... 53

Using the Epson iPrint Mobile App ................................................................................................ 54

Using Epson Remote Print ........................................................................................................... 54

Using Epson Scan to Cloud........................................................................................................... 55

Using Google Cloud Print................................................................................................................... 56

Setting Up Google Cloud Print on a Chromebook ......................................................................... 56

Android Printing Using the Epson Print Enabler ................................................................................ 57

Using Fire OS Printing ....................................................................................................................... 58

Using Windows 10 Mobile Printing .................................................................................................... 58

Using Epson Print and Scan App with Windows Tablets ................................................................... 59

Printing and Scanning with NFC from Your Android Device............................................................... 59

Wi-Fi or Wired Networking........................................................................................................................ 62

Network Security Recommendations ................................................................................................. 62

Wi-Fi Infrastructure Mode Setup......................................................................................................... 63

Selecting Wireless Network Settings from the Control Panel ........................................................ 64

Wi-Fi Direct Mode Setup .................................................................................................................... 66

Enabling Wi-Fi Direct Mode........................................................................................................... 67

Wi-Fi Protected Setup (WPS)............................................................................................................. 69

Using WPS to Connect to a Network ............................................................................................. 69

Printing a Network Status Sheet......................................................................................................... 70

Printing a Network Connection Report ............................................................................................... 71

Network Connection Report Codes and Messages ....................................................................... 73

Configuring Email Server Settings...................................................................................................... 78

Changing or Updating Network Connections ..................................................................................... 80

Accessing the Web Config Utility................................................................................................... 81

Changing a USB Connection to a Wi-Fi Connection...................................................................... 81

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 81

Connecting to a New Wi-Fi Router ................................................................................................ 82

Disabling Wi-Fi Features ............................................................................................................... 82

Enabling Epson Universal Print Driver (PCL) or PostScript Printing.................................................... 84

Installing the Epson Universal Print Driver - Windows ....................................................................... 84

Installing the PostScript (PS3) Printer Software - Windows ............................................................... 88

Installing the PostScript (PS3) Printer Software - Mac ....................................................................... 88

Selecting PDL (Page Description Language) Settings ....................................................................... 89

PDL Print Configuration Options.................................................................................................... 91

Selecting Printer Language and Interface Settings ............................................................................ 94

Printing Language and Interface Options ...................................................................................... 95

Printing a PCL or PS3 (PostScript) Status Sheet ............................................................................... 96

Loading Paper ........................................................................................................................................... 98

Loading Paper in the Cassettes and MP Tray .................................................................................... 98

Using the Optional Paper Cassette Lock.......................................................................................... 103

Paper Loading Capacity................................................................................................................... 104

Compatible Epson Papers................................................................................................................ 107

Paper or Media Type Settings - Printing Software............................................................................ 108

Selecting the Paper Settings for Each Source - Control Panel ......................................................... 109

Paper Type Settings - Control Panel ........................................................................................... 111

Selecting Default Paper Settings - Administrator.............................................................................. 112

Selecting the Default Printer Settings .......................................................................................... 113

Paper Source Settings Options............................................................................................... 114

Selecting the Universal Print Settings.......................................................................................... 115

Universal Print Settings Options ............................................................................................. 116

Placing Originals on the Product ........................................................................................................... 117

Placing Originals on the Scanner Glass ........................................................................................... 117

Placing Originals in the Automatic Document Feeder ...................................................................... 119

Copying .................................................................................................................................................... 122

Copying Documents or Photos......................................................................................................... 122

Copying Options............................................................................................................................... 124

Printing from a Computer ....................................................................................................................... 128

Printing with the Standard Epson Printer Software - Windows ......................................................... 128

Synchronizing Printer Settings for Optional Units - Windows ...................................................... 129

Selecting Basic Print Settings - Windows .................................................................................... 130

Paper Source Options - Windows ........................................................................................... 133

Print Quality Options - Windows ............................................................................................. 133

Multi-Page Printing Options - Windows................................................................................... 133

Selecting Double-sided Printing Settings - Windows ................................................................... 134

Double-sided Printing Options - Windows............................................................................... 136

Selecting Finishing Options - Windows ....................................................................................... 137

Finishing Options - Windows................................................................................................... 138

Selecting Additional Print Options - Windows.............................................................................. 139

Custom Color Correction Options - Windows.......................................................................... 141

Header/Footer Settings - Windows ......................................................................................... 142

Image Options and Additional Settings - Windows.................................................................. 143

Selecting a Printing Preset - Windows......................................................................................... 143

Selecting Extended Settings - Windows ...................................................................................... 144

Extended Settings - Windows ................................................................................................. 146

Printing Your Document or Photo - Windows............................................................................... 147

Locking Printer Settings - Windows ............................................................................................. 148

Locked Setting Options........................................................................................................... 150

Entering a User ID and Password for Printing ............................................................................. 151

Selecting Default Print Settings - Windows.................................................................................. 152

Changing the Language of the Printer Software Screens ....................................................... 152

Changing Automatic Update Options .......................................................................................... 153

Printing with the Epson Standard Printer Software - Mac................................................................. 154

Selecting Basic Print Settings - Mac ........................................................................................... 155

Paper Source Options - Mac................................................................................................... 159

Print Quality Options - Mac ..................................................................................................... 159

Selecting Page Setup Settings - Mac .......................................................................................... 160

Selecting Print Layout Options - Mac........................................................................................... 161

Managing Color - Mac ................................................................................................................. 161

Color Matching and Color Options - Mac ................................................................................ 162

Selecting Finishing Options - Mac ............................................................................................... 163

Finishing Options - Mac .......................................................................................................... 164

Selecting Paper Configuration Settings - Mac ............................................................................. 165

Selecting Double-sided Printing Settings - Mac........................................................................... 165

Double-sided Printing Options and Adjustments - Mac........................................................... 166

Selecting Printing Preferences - Mac .......................................................................................... 166

Printing Preferences - Mac...................................................................................................... 167

Printing Your Document or Photo - Mac ...................................................................................... 168

Checking Print Status - Mac.................................................................................................... 169

Printing with the Epson Universal Print Driver - Windows................................................................. 169

Synchronizing Printer Settings - Epson Universal Print Driver - Windows ................................... 170

Selecting Basic Print Settings - Epson Universal Print Driver - Windows .................................... 171

Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ........... 174

Selecting Maintenance Options - Epson Universal Print Driver - Windows.................................. 176

Extended Settings - Epson Universal Print Driver - Windows ................................................. 177

Selecting Default Print Settings - Epson Universal Print Driver - Windows.................................. 178

Locking Printer Settings - Epson Universal Print Driver - Windows ............................................. 180

Epson Universal Print Driver Locked Setting Options ............................................................. 181

Adding Network Printers - Epson Universal Print Driver - Windows............................................. 182

Printing with the PostScript (PS3) Printer Software - Windows ........................................................ 185

Selecting Basic Print Settings - PostScript Printer Software - Windows ...................................... 185

Selecting Additional Layout and Print Options - PostScript Printer Software - Windows ............. 188

Selecting Default Print Settings - PostScript Printer Software - Windows.................................... 189

Printing with the PostScript (PS3) Printer Software - Mac ................................................................ 189

Selecting Basic Print Settings - PostScript Printer Software - Mac ............................................. 190

Selecting Page Setup Settings - PostScript Printer Software - Mac ............................................ 194

Selecting Print Layout Options - PostScript Printer Software - Mac............................................. 195

Sizing Printed Images - PostScript Printer Software - Mac ......................................................... 196

Managing Color - PostScript Printer Software - Mac ................................................................... 196

Printing Your Document or Photo - PostScript Printer Software - Mac ........................................ 197

Checking Print Status - PostScript Printer Software - Mac ..................................................... 198

Cancelling Printing Using the Product Control Panel ....................................................................... 199

Scanning .................................................................................................................................................. 200

Starting a Scan................................................................................................................................. 200

Starting a Scan Using the Product Control Panel ........................................................................ 200

Scanning to Email ................................................................................................................... 202

Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture............ 205

Scanning to a Memory Device ................................................................................................ 206

Scanning to the Cloud............................................................................................................. 208

Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 211

Control Panel Scanning Options............................................................................................. 211

Setting Up and Scanning to a Network Folder or FTP Server...................................................... 214

Creating a Shared Network Folder.......................................................................................... 214

Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 216

Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 217

Scanning to a Network Folder or FTP Server.......................................................................... 219

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 222

Starting a Scan from a Scanning Program................................................................................... 224

Starting a Scan from a Smart Device........................................................................................... 226

Scanning with Document Capture Pro or Document Capture .......................................................... 226

Scanning in Epson Scan 2 ............................................................................................................... 229

Additional Scanning Settings - Main Settings Tab ....................................................................... 232

Additional Scanning Settings - Advanced Settings Tab............................................................... 233

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 234

Image Format Options................................................................................................................. 236

Scan Resolution Guidelines ........................................................................................................ 236

Scanning Special Projects................................................................................................................ 237

Scanning to a SharePoint Server or Cloud Service ..................................................................... 237

Scanning Multi-Page Originals as Separate Files........................................................................ 239

Entering a User ID and Password for Scanning ............................................................................... 241

Faxing....................................................................................................................................................... 243

Connecting a Telephone or Answering Machine.............................................................................. 243

Setting Up Fax Features .................................................................................................................. 249

Setting Up Basic Fax Features .................................................................................................... 249

Using the Fax Setup Wizard ................................................................................................... 249

Selecting the Line Type........................................................................................................... 251

Setting the Number of Rings to Answer .................................................................................. 253

Selecting Advanced Fax Settings................................................................................................ 255

User Settings - Fax ................................................................................................................. 256

Basic Settings - Fax ................................................................................................................ 257

Send Settings - Fax................................................................................................................. 259

Receive Settings - Fax............................................................................................................ 259

Report Settings - Fax .............................................................................................................. 261

Security Settings - Fax............................................................................................................ 262

Setting Up the Fax Utility - Windows............................................................................................ 263

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 265

Setting Up Contacts and Contact Groups......................................................................................... 266

Setting Up Contacts Using the Product Control Panel................................................................. 267

Creating a Contact .................................................................................................................. 267

Editing or Deleting a Contact .................................................................................................. 270

Creating a Contact Group ....................................................................................................... 272

Editing or Deleting a Contact Group........................................................................................ 275

Importing Contacts Using the Fax Utility - Windows .................................................................... 276

Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 279

Sending Faxes ................................................................................................................................. 281

Sending Faxes from the Product Control Panel........................................................................... 281

Sending a Fax Using the Control Panel .................................................................................. 282

Fax Sending Options .............................................................................................................. 284

Sending a Fax at a Specified Time ......................................................................................... 286

Sending a Stored Fax ............................................................................................................. 287

Sending a Fax on Demand ..................................................................................................... 289

Dialing Fax Numbers from a Connected Telephone ............................................................... 290

Sending Faxes Using the Fax Utility - Windows .......................................................................... 290

Sending Faxes Using the Fax Utility - Mac .................................................................................. 293

Receiving Faxes............................................................................................................................... 296

Fax Reception ............................................................................................................................. 296

Receiving Faxes Automatically ................................................................................................... 297

Receiving Faxes Manually........................................................................................................... 297

Forwarding Received Faxes........................................................................................................ 298

Receiving a Fax by Polling .......................................................................................................... 300

Saving and Viewing Received Faxes .......................................................................................... 301

Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 302

Checking Fax Status and Cancelling Fax Jobs ................................................................................ 305

Printing Fax Reports......................................................................................................................... 306

Fax Report Options ..................................................................................................................... 307

Using External USB Devices with Your Product................................................................................... 308

Connecting a USB Device................................................................................................................ 308

USB Device Photo File Specifications ......................................................................................... 309

Disconnecting a USB Device............................................................................................................ 309

Viewing and Printing from the LCD Screen ...................................................................................... 310

Printing JPEG Photos.................................................................................................................. 310

Print Setting Options - JPEG Mode......................................................................................... 311

Printing TIFF and PDF Files ....................................................................................................... 313

Print Setting Options - TIFF Mode........................................................................................... 314

Print Setting Options - PDF Mode ........................................................................................... 315

Transferring Files on a USB Device ................................................................................................. 317

Setting Up File Sharing for File Transfers from Your Computer................................................... 317

Transferring Files from a USB Device to Your Computer ............................................................ 319

Replacing Ink Cartridges and Maintenance Boxes............................................................................... 320

Check Cartridge and Maintenance Box Status................................................................................. 320

Checking Ink Status on the LCD Screen...................................................................................... 320

Checking Ink and Maintenance Box Status with Windows .......................................................... 322

Checking Cartridge and Maintenance Box Status - Mac ............................................................. 325

Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 327

Ink Cartridge and Maintenance Box Part Numbers...................................................................... 327

Removing and Installing Ink Cartridges............................................................................................ 328

Replacing the Maintenance Box....................................................................................................... 330

Replacing the Optional Staple Cartridge .......................................................................................... 331

Adjusting Print Quality............................................................................................................................ 335

Print Head Maintenance................................................................................................................... 335

Checking the Nozzles Using the Product Control Panel .............................................................. 335

Cleaning the Print Head Using the Product Control Panel........................................................... 339

Cleaning and Transporting Your Product ............................................................................................. 341

Cleaning Your Product ..................................................................................................................... 341

Cleaning the Automatic Document Feeder....................................................................................... 341

Cleaning the Paper Rollers .............................................................................................................. 343

Cleaning the Optional Bridge Unit .................................................................................................... 346

Cleaning the Optional Finisher Unit.................................................................................................. 348

Moving or Transporting Your Product............................................................................................... 349

Solving Problems .................................................................................................................................... 350

Viewing the Help Screen .................................................................................................................. 350

Product Status Messages ................................................................................................................ 351

Job Status Error Codes .................................................................................................................... 353

Running a Product Check ................................................................................................................ 358

Resetting Control Panel Defaults ..................................................................................................... 360

Solving Setup Problems ................................................................................................................... 361

Product Does Not Turn On or Off................................................................................................. 362

Noise After Ink Installation........................................................................................................... 362

Software Installation Problems .................................................................................................... 362

Solving Network Problems ............................................................................................................... 363

Product Cannot Connect to a Wireless Router or Access Point .................................................. 363

Network Software Cannot Find Product on a Network................................................................. 365

Product Does Not Appear in Mac Printer Window ....................................................................... 366

Cannot Print Over a Network....................................................................................................... 366

Cannot Scan Over a Network ...................................................................................................... 368

Solving Copying Problems ............................................................................................................... 369

Product Cannot Copy .................................................................................................................. 369

Product Makes Noise, But Nothing Copies.................................................................................. 370

Product Makes Noise When It Sits for a While............................................................................. 370

Originals Do Not Feed From the Automatic Document Feeder.................................................... 370

Solving Copy Quality Problems........................................................................................................ 371

Copies Have Incorrect or Faint Colors......................................................................................... 371

Position, Size, or Margins of Copies are Incorrect ....................................................................... 371

Solving Paper Problems................................................................................................................... 372

Paper Feeding Problems............................................................................................................. 372

Paper Jam Problems ................................................................................................................... 373

Paper Ejection Problems ............................................................................................................. 373

Solving Problems Printing from a Computer..................................................................................... 373

Nothing Prints.............................................................................................................................. 374

Product Icon Does Not Appear in Windows Taskbar ................................................................... 374

Printing is Slow ............................................................................................................................ 375

Solving PostScript Printing Problems............................................................................................... 377

Nothing Prints Using the PostScript Printing Software................................................................. 377

Documents Print Incorrectly Using the PostScript Printing Software ........................................... 377

Accessing Printer Properties - PostScript - Windows .................................................................. 378

Solving Page Layout and Content Problems.................................................................................... 378

Inverted Image............................................................................................................................. 379

Too Many Copies Print ................................................................................................................ 379

Blank Pages Print ........................................................................................................................ 379

Incorrect Margins on Printout....................................................................................................... 380

Incorrect Characters Print............................................................................................................ 380

Incorrect Image Size or Position.................................................................................................. 381

Slanted Printout........................................................................................................................... 381

Solving Print Quality Problems......................................................................................................... 382

White or Dark Lines in Printout .................................................................................................... 382

Blurry or Smeared Printout .......................................................................................................... 383

Faint Printout or Printout Has Gaps ............................................................................................. 384

Grainy Printout............................................................................................................................. 385

Incorrect Colors ........................................................................................................................... 386

Solving Scanning Problems ............................................................................................................. 386

Scanning Software Does Not Operate Correctly ......................................................................... 387

Cannot Start Epson Scan 2 ......................................................................................................... 387

Solving Scanned Image Quality Problems ....................................................................................... 388

Image Consists of a Few Dots Only............................................................................................. 388

Line of Dots Appears in All Scanned Images............................................................................... 389

Straight Lines in an Image Appear Crooked ................................................................................ 389

Image is Distorted or Blurry ......................................................................................................... 390

Image Colors are Patchy at the Edges ........................................................................................ 390

Image is Too Dark ....................................................................................................................... 390

Back of Original Image Appears in Scanned Image .................................................................... 390

Ripple Patterns Appear in an Image ............................................................................................ 391

Scanned Image Colors Do Not Match Original Colors................................................................. 391

Scanned Image Edges are Cropped ........................................................................................... 392

Solving Faxing Problems.................................................................................................................. 392

Cannot Send or Receive Faxes................................................................................................... 392

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 394

Fax Memory Full Error Appears................................................................................................... 394

Sent Fax Quality is Poor .............................................................................................................. 395

Sent Fax is Received in an Incorrect Size ................................................................................... 396

Received Fax Quality is Poor ...................................................................................................... 396

Received Fax is Not Printed ........................................................................................................ 396

Solving USB Device Problems ......................................................................................................... 397

Cannot View or Print from a USB Device..................................................................................... 397

Cannot Save Files on a USB Device ........................................................................................... 397

Cannot Transfer Files To or From a USB Device......................................................................... 398

Uninstall Your Product Software....................................................................................................... 398

Uninstalling Product Software - Windows.................................................................................... 398

Uninstalling Product Software - Mac............................................................................................ 399

Where to Get Help ........................................................................................................................... 400

Technical Specifications ........................................................................................................................ 402

Windows System Requirements ...................................................................................................... 402

Mac System Requirements .............................................................................................................. 403

Paper Specifications ........................................................................................................................ 404

Printable Area Specifications ........................................................................................................... 405

Scanning Specifications ................................................................................................................... 406

Automatic Document Feeder (ADF) Specifications .......................................................................... 407

Fax Specifications (WF-C17590/WF-C20590/WF-M20590F) .......................................................... 407

Ink Cartridge Specifications.............................................................................................................. 408

Dimension Specifications ................................................................................................................. 409

Electrical Specifications ................................................................................................................... 410

Environmental Specifications ........................................................................................................... 411

Interface Specifications .................................................................................................................... 411

External USB Device Specifications................................................................................................. 412

Network Interface Specifications ...................................................................................................... 412

Safety and Approvals Specifications ................................................................................................ 413

Notices ..................................................................................................................................................... 415

Important Safety Instructions............................................................................................................ 415

General Product Safety Instructions ............................................................................................ 415

Ink Cartridge Safety Instructions.................................................................................................. 417

Wireless Connection Safety Instructions ..................................................................................... 418

LCD Screen Safety Instructions................................................................................................... 418

Telephone Equipment Safety Instructions ................................................................................... 419

FCC Compliance Statement............................................................................................................. 419

Binding Arbitration and Class Waiver ............................................................................................... 422

Trademarks...................................................................................................................................... 425

Copyright Notice............................................................................................................................... 426

libTIFF Software Acknowledgment.............................................................................................. 426

A Note Concerning Responsible Use of Copyrighted Materials................................................... 427

Default Delay Times for Power Management for Epson Products ............................................... 427

Copyright Attribution.................................................................................................................... 427

WF-C17590/WF-C20590/WF-M20590/WF-M20590F User's Guide

Note: The WF-M20590 is a monochrome product and does not include a fax function. The sections of

this guide that refer to faxing or color printing do not apply to this product.

Note: The WF-M20590F is a monochrome product. The sections of this guide that refer to color printing do not apply to this product.

Welcome to the WF-C17590/WF-C20590/WF-M20590/WF-M20590F User's Guide.

For a printable PDF copy of this guide, click here.

Product Basics

See these sections to learn about the basic features of your product.

Note: This product contains an encrypted hard drive that is used for storing large and/or authenticated print, copy, and scan jobs. You may erase data stored on the encrypted hard drive by following the steps outlined in the Administrator's Guide. It is recommended that data is erased before disposing or giving away the product.

Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.

Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.

Product Parts Locations Optional Accessories and Replacement Parts Using the Control Panel Checking the Circuit Breaker Checking for Software Updates Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Printing and Scanning with NFC from Your Android Device

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front Product Parts - Inside Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem when a message appears on the LCD screen.

1 Paper clip holder

2 Control panel

3 ADF cover (F)

4 Automatic Document Feeder (ADF)

5 ADF edge guide

6 ADF input tray

7 ADF output tray

8 Facedown paper eject tray (K)

9 Multi-purpose (MP) tray (B)

10 Cover (J)

11 Cover (E)

12 Paper cassette 4 (C4)

13 Paper cassette 3 (C3)

14 Paper cassette 2 (C2)

15 Paper cassette 1 (C1)

16 Front cover (L)

17 Ink cartridge cover (A)

18 External USB port

Parent topic: Product Parts Locations

Product Parts - Inside

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem when a message appears on the LCD screen.

1 Document cover

2 Scanner glass

3 Multi-purpose (MP) tray edge guide

4 Multi-purpose (MP) tray (B)

5 Paper cassette edge guides

6 Faceup paper eject tray (G)

1 Ink cartridge cover (A)

2 Front cover (L)

3 Cleaner tool storage (can be used to clean scanner glass)

4 Ink cartridges (WF-C17590/WF-C20590: Cyan/Magenta/Yellow/Black x2; WF-M20590/WF-

M20590F: Black x2)

5 Maintenance box

6 Maintenance box cover (H)

7 Duplexing unit (D1)

Parent topic: Product Parts Locations

Product Parts - Back

1 USB port

2 LAN port

3 EXT. port (WF-C17590/WF-C20590/WF-M20590F)

4 Line port (WF-C17590/WF-C20590/WF-M20590F)

5 Circuit breaker cover (may not appear on all products)

6 AC inlet

Note: If you are using a USB connection, you must insert the cable in the correct orientation.

Parent topic: Product Parts Locations

Optional Accessories and Replacement Parts

You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or

epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller.

To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Option or part Part number

Replacement maintenance box T6713

Paper cassette lock C12C933231

Staple cartridge C13S210061

Finisher* C12C933261

High-capacity input tray* C12C933331

* Must be installed by an Epson authorized reseller or technician.

Parent topic: Product Basics

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights Changing the LCD Screen Language Selecting the Date and Time Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F) Adjusting Control Panel Sounds Adjusting the Screen Brightness Changing the Operation Time Out Setting Using Power Saving Settings Entering Characters on the LCD Screen Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Preventing PC Connection via USB Using Presets Checking the Print Counter

Parent topic: Product Basics

Control Panel Buttons and Lights

power button

3 LCD touchscreen

4 NFC (Near Field Communication) tag

5 data light

error light

7 fax reception light (WF-C17590/WF-C20590/WF-M20590F)

power light

Note: If the LCD screen is dark, press the screen to wake the product from sleep mode.

Status Icon Information

Parent topic: Using the Control Panel

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions. Press the

Icons Description

Job/Status

home button

icon to view or change the current network settings.

Displays the Job Status, Printer Status, and Consumeables/Others screens.

No Ethernet connection.

An Ethernet connection is established.

No Wi-Fi connection.

A Wi-Fi network error has occurred or the product is searching for a connection.

A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.

No Wi-Fi Direct connection.

A Wi-Fi Direct connection is established.

Icons Description

The Mute setting is enabled. The product does not make any sound when you press buttons or select icons on the control panel. Select this icon to change the setting.

Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Select this icon to change the setting.

Quiet Mode is disabled. Select this icon to change the setting.

Enables sleep mode and turns off the LCD screen.

Displays the help screen with how-to and troubleshooting topics.

Displays the Fax Data Information screen (WF-C17590/WF-C20590WF-M20590F).

Enters job interruption mode. Select again to turn this mode off.

Displays the Paper Setting screen.

Displays additional information or instructions, such as loading paper or placing a document.

The indicated setting has changed.

There is a problem with the indicated setting. Select the icon to resolve the problem.

Access to the product's functions are restricted to authorized users. Select the icon to log in using a user name and password. Contact your administrator if you do not know the login information.

Access to the product's functions are restricted to authorized users and a user is currently logged in. Select the icon to log out of the current user account.

Parent topic: Control Panel Buttons and Lights

Changing the LCD Screen Language

You can change the language used on the LCD screen.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see the Basic Settings screen:

4. Select Language.

5. Select a language.

6. Press the home button to exit.

Parent topic: Using the Control Panel

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see the Basic Settings screen:

4. Select Date/Time Settings.

You see a screen like this:

5. Select Daylight Saving Time.

6. Select the setting that applies to your area:

• Winter: it is winter or your region does not use Daylight Saving Time (DST)

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.

7. Select Date/Time.

8. Select the date format you want to use.

9. Use the on-screen keyboard to enter the current date.

10. Select the time format you want to use.

11. Use the on-screen keyboard to enter the current time.

12. Press the home button to exit.

Parent topic: Using the Control Panel

Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F)

Before using your product, select the country or region in which you are using it.

Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see the Basic Settings screen:

4. Select Country/Region.

5. Scroll up or down, if necessary, and select your country or region.

You see a confirmation screen.

6. If the setting is correct, select Yes. (If not, select No and retry.)

7. Press the home button to exit.

Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see the Basic Settings screen:

4. Select Sound.

5. Select Normal Mode or Quiet Mode.

Note: You can also select the icon on the Home screen to switch between Normal Mode and

Quiet Mode.

6. Press to decrease or to increase the sound level for the displayed functions.

7. When you finish, select OK.

8. Press the home button to exit.

Note: You can also select a Sound Type for various product functions.

Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see the Basic Settings screen:

4. Select LCD Brightness.

5. Select the – or + icons to decrease or increase the brightness.

6. When you finish, select OK.

7. Press the home button to exit.

Parent topic: Using the Control Panel

Changing the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see the Basic Settings screen:

4. Select Operation Time Out.

You see this screen:

5. Select the Operation Time Out field to turn the setting on or off.

Note: If the setting is turned on and printing is paused from the computer or the control panel, printing resumes automatically if no operations are performed for the specified amount of time.

6. If the setting is turned on, do one of the following:

• Select the + or – icon to decrease or increase the number of minutes or seconds before the LCD screen returns to the Home screen.

• Select the number of minutes or seconds field, enter a number using the on-screen keyboard, and select OK.

7. When you finish, select OK.

8. Press the home button to exit.

Parent topic: Using the Control Panel

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings Changing the Power Off Timer Settings

Parent topic: Using the Control Panel

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see the Basic Settings screen:

4. Select Sleep Timer.

You see a screen like this:

5. Do one of the following:

• Select the – or + icon to decrease or increase the number of minutes before the product enters sleep mode.

• Select the number of minutes field, enter a number using the on-screen keyboard, and select OK.

6. When you finish, select OK.

7. Select Wake from Sleep.

8. Select Wake with LCD Screen Touch.

9. Do one of the following:

• Select On to wake the printer from sleep mode by tapping the LCD touchscreen or by pressing the

power button.

• Select Off to only wake the printer from sleep mode by pressing the power button. This prevents unintentional operations due to objects bumping the LCD touchscreen.

10. Press the home button to exit.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see the Basic Settings screen:

4. Select Power Off Timer.

5. Select a time period between 30minutes and 12h (12 hours).

6. Press the home button to exit.

Parent topic: Using Power Saving Settings

Entering Characters on the LCD Screen

Follow these guidelines to enter characters on the LCD screen for passwords and other settings.

• To move the cursor, select the left or right arrows.

• To change the case of letters, select Shift.

• To delete the previous character, select Back Space.

• To enter a space, select Space.

Parent topic: Using the Control Panel

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:

• Network settings

• Web Service settings

• Scan settings

• System Administration settings

• Fax settings (WF-C17590/WF-C20590/WF-M20590F)

• Web Config settings

• EpsonNet Config settings

Note: For more information on administration settings, see the Administrator's Guide.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select System Administration.

You see a screen like this:

5. Select Security Settings.

6. Select Admin Settings.

7. Select Admin Password.

8. Select Register.

You see a screen like this:

9. Use the on-screen keyboard to enter a password and select OK.

10. Enter your password again to confirm.

Note: Keep a copy of your password in a safe place.

11. Select OK.

12. Select the Lock Setting field to turn the setting on.

A prompt appears reminding you that settings are now locked, and the screen returns to General Settings.

When the control panel is locked, you must log in as an administrator and enter the password to access any of the locked settings.

Note: If you forget your password, contact Epson for assistance.

Parent topic: Using the Control Panel

Related tasks

Setting User Feature Restrictions (Access Control) Entering a User ID and Password for Printing Entering a User ID and Password for Scanning

Setting User Feature Restrictions (Access Control)

Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product. Restricted features require the user to enter an ID and password on the product control panel.

After you set up feature restrictions, you must enable them using the product control panel.

Note: For more information on administration settings, see the Administrator's Guide.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select System Administration.

You see a screen like this:

5. Select Security Settings.

6. Select Access Control.

You see a screen like this:

7. Select Access Control to turn the setting on.

8. If you want to allow users to print from generic drivers or use WSD scanning, select the Accept Unknown User Jobs field to turn the setting on.

9. Press the home button to exit.

Parent topic: Using the Control Panel

Related tasks

Setting a Password and Locking the Control Panel

Preventing PC Connection via USB

You can disable access to your product from a USB-connected computer to protect the security of confidential scanned documents.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select Printer Settings.

You see a screen like this:

5. Scroll down and select PC Connection via USB.

6. Select Disable.

7. You need to restart the product to activate this function. Select Yes or No.

Parent topic: Using the Control Panel

Using Presets

You can save frequently used copy, fax (WF-C17590/WF-C20590/WF-M20590F), and scan settings as presets. This lets you easily reuse them whenever necessary.

Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Presets.

You see a screen like this:

3. Select Add New.

Note: You can save up to 50 presets.

4. Select the function for which you want to set up a preset, such as Copy.

You see a screen like this:

5. Select the settings you want to save and select Save.

You see a screen like this:

6. Select the Name field.

7. Use the on-screen keyboard to enter a name for the preset and select OK.

8. When you finish, select OK.

When you copy, fax (WF-C17590/WF-C20590/WF-M20590F), or scan, you can use the preset by selecting Presets and selecting your preset name from the list.

Parent topic: Using the Control Panel

Related tasks

Entering Characters on the LCD Screen

Checking the Print Counter

You can check the total number of prints, black-and-white prints, and color prints that have been printed.

1. Press the home button, if necessary.

2. Select Settings.

3. Select Print Counter.

You see a screen like this:

4. Select Print Sheet if you want to print out the counter results.

5. Press the home button to exit.

Parent topic: Using the Control Panel

Checking the Circuit Breaker

If a short circuit occurs within the product, the power supply shuts off automatically to prevent electric shocks and fires. To prevent a short circuit, you should check the circuit breaker about once a month.

Note: Not all products have a circuit breaker. If you do not see a circuit breaker on the back of your product, this section does not apply.

Caution: If the circuit breaker switch on your product operates differently than described below, contact Epson support or an authorized Epson service provider. Do not use the product or a short circuit may occur.

1. Turn off the product, but do not unplug the power cable.

2. Flip open the circuit breaker cover on the back of the product below the power cord.

3. Press the test button with a fine-tipped object, such as a ballpoint pen.

The circuit breaker switch automatically moves to the position between ON and OFF. Make sure that the indicator is yellow.

4. Move the switch down to the OFF position.

5. Move the switch up to the ON position.

Parent topic: Product Basics

Checking for Software Updates

It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.

• Windows: Your printer software automatically checks for updates. You can also manually update the

software by selecting Software Update here:

• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of the Windows taskbar, or clicking the up arrow and right-clicking .

• On the Maintenance tab in the printer settings window

You can also update the software by selecting EPSON Software Updater in the EPSON or Epson Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows.

• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.

• macOS 10.12.x, 10.13.x, 10.14.x, or 10.15.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update.

Parent topic: Product Basics

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

Print from anywhere with these Epson Connect solutions:

• Epson Email Print

• Epson iPrint Mobile App

• Epson Remote Print

Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.

Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud

Parent topic: Product Basics

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select Web Service Settings.

5. Select Epson Connect Services

You see a screen like this:

6. Select Register.

7. Follow the instructions on the screen to activate your product's email address.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

1. Connect your product to your network. See the link below.

2. If you did not already set up Email Print when you installed your product software, see the link below

to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.

3. Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's

email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean)

to learn more about Epson iPrint and check the compatibility of your mobile device.

3. Download Epson iPrint from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson iPrint and select your Epson product.

Now you are ready to print or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.

1. Connect your Epson product to your wireless network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software,

visit epsonconnect.com to create your account and register your product to the Epson Connect service.

Note: Make a note of your product's email address.

3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print

Driver software.

4. Download and install the Remote Print software.

5. Enter the email address and optional access key of your Epson product during Remote Print setup.

6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer

application and choose the Remote Print option for your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

1. Connect your Epson product to your network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software,

visit epsonconnect.com to create your account and register your product to the Epson Connect service.

Note: Make a note of your product's email address and password.

3. Visit epsonconnect.com to sign into your account with the email address and password you

selected.

4. Select your product, select Scan to Cloud, and select Destination List.

5. Click Add, then follow the instructions on the screen to create your destination list.

6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your

Epson product control panel.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

1. Connect your Epson product to your wireless network. See the link below.

2. Note your product's IP address by checking your network status. See the link below.

3. Connect your computer or your mobile device to the same wireless network as your Epson product.

4. Enter your product's IP address into the address bar of a web browser.

5. Select the Google Cloud Print Services option.

Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product.

6. Click Register.

7. Select the checkbox to agree to the Usage Advisory and click Next.

8. Click OK to launch the sign-in page.

A separate browser window opens.

9. Enter your Google Account username and password and click Sign in, or, if you don't have an

account, click Sign up for a new Google Account and follow the on-screen instructions.

10. Click Finish printer registration to complete setup and print a test page.

Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.

Setting Up Google Cloud Print on a Chromebook

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Setting Up Google Cloud Print on a Chromebook

With a Google Account, you can print from a Chromebook without drivers or cables.

1. Connect your Epson product to your wireless network. See the link below.

2. Turn on your Chromebook and connect it to the same wireless network as your product.

Note: See your Chromebook's documentation for details on connecting to a network.

3. Do one of the following:

• Click Add to Cloud Print in the notification that appears in the corner of your Chromebook screen.

Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print.

• Open a web browser and enter chrome://devices in the address bar. Skip to step 5.

• If you see a registration confirmation screen instead, click Register.

4. Click Add Device.

5. Click the Register button that appears next to your product.

6. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation message.

7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page.

Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson

Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.

Parent topic: Using Google Cloud Print

Related topics

Wi-Fi or Wired Networking

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Epson Print Enabler plug-in from Google Play.

3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Amazon device to the same wireless network as your product.

3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.

Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Windows 10 Mobile device to the same wireless network as your product.

3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners.

1. Connect your Epson product to your wireless network. See the link below.

2. Download the Epson Print and Scan app from the Microsoft Windows Store.

3. Connect your Windows tablet to the same wireless network as your product.

4. Open the Epson Print and Scan app and select your Epson product.

Now you are ready to print photos or scan.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Printing and Scanning with NFC from Your Android Device

You can easily connect your Android 4.0 or later device to your product using NFC (Near Field Communication). Once connected, you can print and scan using Epson iPrint.

1. Make sure Epson iPrint is installed on your Android device.

2. Make sure Simple AP mode or Wi-Fi Direct is enabled on your product and that you are using the default Wi-Fi Direct password.

Note: NFC printing and scanning will not work if you changed the default Wi-Fi Direct password.

3. Do one of the following:

• If you are going to print, make sure paper is loaded in the product.

• If you are going to scan, place your original on the product for scanning.

4. Touch the NFC antenna of your Android device to the NFC tag on your product.

Note: The location of your mobile device's NFC antenna varies. See your mobile device documentation for details.

Epson iPrint opens on your device.

Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens on your device. Install Epson iPrint and repeat this step.

5. Touch the NFC antenna of your Android device to the product NFC tag on your product again.

The product and Android device connect.

Note: If the Android device and product disconnect, try to print or scan a document. The Android device and product should reconnect automatically.

6. If you are going to print, open the file you want to print in Epson iPrint.

7. Touch the NFC antenna of your Android device to the NFC tag on your product to start printing or scanning.

Parent topic: Product Basics

Related tasks

Using the Epson iPrint Mobile App

Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.

Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.

Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:

• Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.

• Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.

• Change the default administrator password on your product

If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.

Parent topic: Wi-Fi or Wired Networking

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.

1 Epson product

2 Wireless router or access point

3 Computer with a wireless interface

4 Computer

5 Internet

6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.

Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Start Setup.

5. Select Wi-Fi Setup.

6. Select Wi-Fi Setup Wizard.

7. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the on-screen keyboard to enter your network name.

8. Select the Enter Password field and enter your wireless password using the on-screen keyboard.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and lowercase letters, and numeric or special characters.

• To move the cursor, press the left or right arrows.

• To change the case of letters, select Shift.

• To delete the previous character, select Back Space.

• To enter a space, select Space.

9. Select OK when you finish entering your password.

10. Confirm the displayed network settings and select Start Setup to save them.

11. If you want to print a network setup report, select Print Check Report. (Otherwise, select OK.)

12. Press the home button to exit.

You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website.

Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related references

Status Icon Information

Related tasks

Setting a Password and Locking the Control Panel Entering Characters on the LCD Screen

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices.

1 Epson product

2 Computer with a wireless interface

3 Other wireless device

Enabling Wi-Fi Direct Mode

Parent topic: Wi-Fi or Wired Networking

Enabling Wi-Fi Direct Mode

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

5. Select Start Setup again.

You see a screen like this:

6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

7. Press the home button to exit.

Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.

Parent topic: Wi-Fi Direct Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Start Setup.

5. Select Wi-Fi Setup.

6. Select Push Button Setup (WPS).

7. Follow the instructions on the LCD screen to complete WPS setup.

8. Press the home button to exit.

Note: If you don't see the icon, repeat these steps to try again.

Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.

Before you begin, make sure paper is loaded in a cassette.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select Network Settings.

You see a screen like this:

5. Select Network Status.

6. Select Print Status Sheet.

7. Select Print.

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi or Wired Networking

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your product on a network.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select Network Settings.

You see a screen like this:

5. Select Connection Check.

6. Select Print Check Report.

7. Select Print.

Examine the error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi or Wired Networking

Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report.

1 Error code

2 Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

Error code and message Solution

E-1

Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on.

Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product.

If you are trying to set up Wi-Fi, remove the network cable and set up Wi-Fi again. Ethernet and Wi-Fi cannot be connected at the same time.

Error code and message Solution

E-2, E-3, or E-7

No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.

No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.

Entered security key/password does not match the one set for your router/access point. Confirm security key/password. Contact your network administrator for assistance.

Check the following:

• Make sure your router or access point is turned on, and is correctly connected to your computer or network device.

• Turn off the router or access point, wait about 10 seconds, and turn it on again.

• Move your product closer to your router or access point, and remove any obstacles between them. Also move your product away from devices such as wireless phones or microwaves.

• Confirm that the SSID shown on the network connection report matches the label on your router or access point. Also make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly.

• If you are trying to connect using the WPS push button method, make sure your router or access point supports it.

• If you are using a network password, check the label on your router or access point to confirm that you are using the correct password, or check with your network administrator or router/access point documentation.

• If you are connecting to a smart device that generates an SSID, check the device documentation for the SSID and password you should use.

• If your wireless connection suddenly disconnects, and another smart device was added to the network using a WPS push button method or your network was set up using a non-WPS push button method, try downloading and installing your product software again.

Error code and message Solution

E-5

Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.

E-6

MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.

If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings.

• WEP-64 bit (40 bit)

• WEP-128 bit (104 bit)

• WPA PSK (TKIP/AES); also known as WPA Personal

• WPA2 PSK (TKIP/AES); also known as WPA2 Personal

• WPA (TKIP/AES)

• WPA2 (TKIP/AES)

Also make sure you are connecting to the 2.4GHz band on your network and using the password for that band.

If your router or access point has MAC address filtering enabled, register your product's MAC address so it is not filtered. Locate the MAC address on the network connection report and check your router or access point documentation for instructions.

If your router or access point is using shared authentication with WEP security, confirm that you are using the correct authentication key and index.

E-8

Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance.

If your router or access point limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions.

If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; set a valid IP address using your product control panel or the Web Config utility.

You can also try turning off your product and the router or access point, waiting about 10 seconds, and turning them on again.

Error code and message Solution

E-9

Confirm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

E-10

Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

Make sure your computer or network device are turned on. Also make sure that you can access the Internet and other devices on the same network from the devices you are trying to connect to your product.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again. Download and install your product software again to reset your network settings.

Make sure other devices on the network are turned on and do the following:

• If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the settings.

• If DHCP is enabled, set your product's Obtain IP Address setting to Auto. If you want to use the DHCPassigned address as a static address, set the Obtain IP Address setting to Manual, enter the product's IP address as listed on the network connection report, and set the subnet mask to 255.255.255.0.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again.

E-11

Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the network connection report is correct. Also turn on the device that is set as the default gateway.

Error code and message Solution

E-12

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-IP address, subnet mask, or default gateway setup is correct

Contact your network administrator for assistance.

E-13

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-Connection and network setup of the PC or other device is correct

Contact your network administrator for assistance.

Make sure other devices on the network are turned on and do the following:

• Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them manually.

• Confirm that the subnet mask and default gateway addresses for other devices are the same.

• Make sure the IP address does not conflict with other devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this may cause your product's network settings to differ from the manually set up devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Network Environment Messages

Message Solution

The same SSID may be set on several access points.

The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.

*No more devices can be connected. Disconnect one of the connected devices if you want to add another one.

Parent topic: Printing a Network Connection Report

Configuring Email Server Settings

To use features such as scanning to email or forwarding faxes to email (WF-C17590/WF-C20590/WFM20590F), you need to configure the email server. You can select settings for the email server using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

Check the settings on your router and other access points to make sure each one uses a different SSID.

Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again. If you still cannot connect to your product, check the documentation that came with your router or access point for solutions.

You can connect up to 4 computers or other devices to your product using a Wi-Fi Direct (Simple AP) connection. If you want to add another device, disconnect an existing connected device first.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select Network Settings.

You see a screen like this:

5. Select Advanced.

6. Select Email Server.

7. Select Server Settings.

You see a screen like this:

8. Select one of the options, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.

9. Select Proceed to save your settings.

10. Select Close to exit.

11. Select Connection Check to verify the connection to the email server.

Parent topic: Wi-Fi or Wired Networking

Related tasks

Scanning to Email Forwarding Received Faxes

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.

Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection

Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features

Parent topic: Wi-Fi or Wired Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product.

Note: For more information on administration settings, see the Administrator's Guide.

1. Print a network status sheet.

2. Locate the IP address for your product that is listed on the network status sheet.

3. On a computer or other device connected to the same network as your product, open a web browser.

4. Enter your product's IP address into the address bar.

You see the available Web Config utility options.

Parent topic: Changing or Updating Network Connections

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection.

1. Disconnect the USB cable from your product.

2. Uninstall your product software.

3. Download and install your product software from the Epson website.

Parent topic: Changing or Updating Network Connections

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.

1. Disable your product's Wi-Fi features.

2. Connect one end of an Ethernet network cable to the product's LAN port.

3. Connect the other end to any available LAN port on your router or access point.

4. Uninstall your product software.

5. Download and install your product software from the Epson website.

6. Follow the on-screen instructions to install the software.

7. When you see the Select Your Connection screen, select Wired network connection.

8. If you see a Select Setup Option screen, select Set up printer for the first time.

9. Continue following the rest of the on-screen instructions.

Parent topic: Changing or Updating Network Connections

Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.

Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation for instructions.

1. Do one of the following:

• Windows: Uninstall your product software.

• Mac: Go to the next step.

2. Download and install your product software from the Epson website.

Parent topic: Changing or Updating Network Connections

Related tasks

Uninstalling Product Software - Windows

Disabling Wi-Fi Features

You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.

Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and

password, and any network settings selected for the Epson Connect services you may use.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Start Setup.

5. Select Wi-Fi Setup.

6. Select Others.

7. Select Disable Wi-Fi.

8. Select Yes to disable Wi-Fi.

Parent topic: Changing or Updating Network Connections

Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software from the Epson website.

To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support (U.S.),

epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.

Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.

Installing the Epson Universal Print Driver - Windows Installing the PostScript (PS3) Printer Software - Windows Installing the PostScript (PS3) Printer Software - Mac Selecting PDL (Page Description Language) Settings Selecting Printer Language and Interface Settings Printing a PCL or PS3 (PostScript) Status Sheet

Installing the Epson Universal Print Driver - Windows

The Epson Universal Print Driver supports multiple printer languages, such as PCL and ESC/P-R, and can be installed on a Windows computer.

Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software. Depending on your model, not all printer languages may be supported.

1. To download the EPSON Universal Print Driver file, visit epson.com/support (U.S.),

epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.

2. After downloading the installer file, double-click the downloaded file to install the software.

3. Follow the on-screen instructions until you see this screen:

4. Select Yes: Network connection and click OK.

Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/PR. (You can change this setting later as needed.)

After the software finishes searching for products, you see a screen like this:

5. Do one of the following:

• If you are installing one product, make sure Add EPSON Universal Print Driver is selected and

continue with the next step.

• If you are installing more than one product, select Add found printers and go to step 9.

Note: You can customize and filter your product search results by clicking Display Settings.

6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically.

7. Select the product you want to install from the Found Printers list.

Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.

8. Click OK, then skip the remaining steps.

9. If you are installing more than one product, select the products from the Found Printers list and click

Add to Printer Folder.

The selected products appear in the lower section of the screen.

10. Select the checkbox next to the product you want to make your default printer, if necessary.

11. Click OK.

Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Installing the PostScript (PS3) Printer Software - Windows

If you did not install the standard Epson printer software or Epson Universal Print Driver, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.

Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software.

1. To download the Drivers and Utilities Combo Package - PS3 PostScript file, visit

epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and

select your product.

2. After downloading the installer file, double-click the downloaded file to install the software.

3. Click OK.

4. Click Accept.

5. Click Install.

6. Click Next and follow the on-screen instructions.

Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Installing the PostScript (PS3) Printer Software - Mac

If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.

Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software.

1. To download the Drivers and Utilities Combo Package - PS3 PostScript file, visit

epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and

select your product.

2. After downloading the installer file, double-click the downloaded file to install the software.

3. Double-click EPSON.

4. Click Continue on the next two screens.

5. Click Agree.

6. Click Install.

7. If necessary, enter the administrator password.

8. Click Start and follow the on-screen instructions.

Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Selecting PDL (Page Description Language) Settings

You can select settings for PCL and PostScript printing using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select Printer Settings.

You see a screen like this:

5. Select PDL Print Configuration.

You see a screen like this:

6. Select one of the options shown above, then select the PDL print configuration options you want to use.

7. Press the home button to exit.

PDL Print Configuration Options

Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing

PDL Print Configuration Options

Select the PDL Print Configuration options you want to use for PCL or PostScript printing.

PDL Print Configuration option

Common Settings

Paper Size Various sizes Sets the default paper size for PCL or PostScript

Available settings

Description

printing

PDL Print Configuration option

Available settings

Description

Paper Type Various paper

types

Sets the default paper type for PCL or PostScript printing

Orientation Portrait Sets the default orientation for PCL or PostScript

Landscape

printing

Quality Draft Sets the quality for PCL or PostScript printing

Standard

Ink Save Mode Off Saves ink by reducing print density

Print Order Last Page on

Starts printing from the first page of a file

Top

First Page on

Starts printing from the last page of a file

Top

Number of Copies 1 to 999 Selects the number of copies to print

Binding Margin Left Edge Specifies the binding edge for double-sided documents

Top Edge

Auto Paper Ejection Off Ejects paper automatically when printing is stopped

during a print job

2-Sided Printing Off Selects duplex printing

PCL Menu

Font Source Resident Uses a font preinstalled on the printer

Download Uses a font you have downloaded

Font Number 1 to 111 Selects the default font number for the default font

source

Pitch 0.44 to 99.99 cpi Selects the default font pitch if the font is scalable and

fixed-pitch (availability depends on font source and number settings)

PDL Print Configuration option

Available settings

Description

Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and

proportional (availability depends on font source and number settings)

Symbol Set Various Selects the default symbol set. If the selected font is not

available for the selected symbol set, the font source and number are replaced with IBM-US (the default setting).

Form 5 to 128 lines Sets the number of lines for the selected paper size and

orientation. Changes the line spacing (VMI) stored in the printer. Later changes in page size or orientation cause changes in the Form value based on the stored VMI.

CR Function CR Selects the line feed command when printing with a

CR+LF

driver from a specific operating system

LF Function LF

CR+LF

Paper Source Assign 4 Makes the paper source select command compatible

with HP LaserJet 4

4K Makes the paper source select command compatible

with HP LaserJet 4000, 5000, and 8000

5S Makes the paper source select command compatible

with HP LaserJet 5S

PS3 Menu

Error Sheet Off Prints a sheet showing the status when errors occur

during PostScript or PDF printing

Coloration Color Selects the color mode for PostScript printing

Mono

PDL Print Configuration option

Binary Off Enable when printing files that contain binary images

PDF Page Size Various sizes Selects the paper size when printing a PDF file. If Auto

Parent topic: Selecting PDL (Page Description Language) Settings

Available settings

Description

(available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII.

is selected, the paper size is determined based on the size of the first page.

Selecting Printer Language and Interface Settings

You can select printer language and interface settings using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select Printer Settings.

You see a screen like this:

5. Select Printing Language.

6. Select the printing language and interface options for your connection type.

7. Press the home button to exit.

Printing Language and Interface Options

Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Printing Language and Interface Options

Select the printing language and interface options you want to use.

Option Available

settings

Printing Language Auto Select the language for the USB or network interface

PCL

PS3

PDF

ESC/Page

PC Connection via USB Enable Select whether to allow USB communication with the

Disable

Description

product

USB I/F Timeout Setting 0.5 to 300

seconds

Parent topic: Selecting Printer Language and Interface Settings

Specify the length of time before ending USB communication from a computer using the PCL or PostScript driver. This setting is necessary to avoid endless USB communication.

Printing a PCL or PS3 (PostScript) Status Sheet

You can print a PCL or PS3 (PostScript) status sheet to confirm the current font information.

1. Press the home button, if necessary.

2. Select Settings.

You see a screen like this:

3. Select Printer Status/Print.

4. Select Print Status Sheet.

5. Select PS3 Font List or PCL Font List.

6. Select Print to print the status sheet.

Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Loading Paper

Before you print, load paper for the type of printing you will do.

Note: Load only plain paper when printing with the PCL or PostScript (PS3) printer software.

Note: Your product may differ from the images in this guide, but the instructions are the same unless

otherwise noted.

Loading Paper in the Cassettes and MP Tray Using the Optional Paper Cassette Lock Paper Loading Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator

Loading Paper in the Cassettes and MP Tray

You can load paper up to this size in the paper cassettes and MP tray: 13 × 19 inches (330 × 483 mm).

You can view instructions on how to load paper in the cassettes or MP tray on the control panel.

1. Select the icon on the LCD screen.

You see this screen:

2. Select Load Paper under the How To options.

You see this screen:

3. Select one of the options.

100

Epson WF-C17590, WF-C20590, WF-M20590, WF-M20590F User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Basics

Product Parts Locations

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Optional Accessories and Replacement Parts

Using the Control Panel

Control Panel Buttons and Lights

Status Icon Information

Changing the LCD Screen Language

Selecting the Date and Time

Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F)

Adjusting Control Panel Sounds

Adjusting the Screen Brightness

Changing the Operation Time Out Setting

Using Power Saving Settings

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Entering Characters on the LCD Screen

Setting a Password and Locking the Control Panel

Setting User Feature Restrictions (Access Control)

Preventing PC Connection via USB

Using Presets

Checking the Print Counter

Checking the Circuit Breaker

Checking for Software Updates

Epson Connect Solutions for Smartphones, Tablets, and More

Setting Up Epson Connect Services

Using Epson Email Print

Using the Epson iPrint Mobile App

Using Epson Remote Print

Using Epson Scan to Cloud

Using Google Cloud Print

Setting Up Google Cloud Print on a Chromebook

Android Printing Using the Epson Print Enabler

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Printing and Scanning with NFC from Your Android Device

Wi-Fi or Wired Networking

Network Security Recommendations

Wi-Fi Infrastructure Mode Setup

Selecting Wireless Network Settings from the Control Panel

Wi-Fi Direct Mode Setup

Enabling Wi-Fi Direct Mode

Wi-Fi Protected Setup (WPS)

Using WPS to Connect to a Network

Printing a Network Status Sheet

Printing a Network Connection Report

Network Connection Report Codes and Messages

Configuring Email Server Settings

Changing or Updating Network Connections

Accessing the Web Config Utility

Changing a USB Connection to a Wi-Fi Connection

Changing a Wi-Fi Connection to a Wired Network Connection

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Installing the Epson Universal Print Driver - Windows

Installing the PostScript (PS3) Printer Software - Windows

Installing the PostScript (PS3) Printer Software - Mac

Selecting PDL (Page Description Language) Settings

PDL Print Configuration Options

Selecting Printer Language and Interface Settings

Printing Language and Interface Options

Printing a PCL or PS3 (PostScript) Status Sheet

Loading Paper

Loading Paper in the Cassettes and MP Tray