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WF-M20590F
User Manual
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Epson WF-C17590, WF-C20590, WF-M20590, WF-M20590F User Manual

WF-C17590/WF-C20590/WF-M20590/
WF-M20590F User's Guide

Contents

WF-C17590/WF-C20590/WF-M20590/WF-M20590F User's Guide .......................................................... 15
Product Basics .......................................................................................................................................... 16
Product Parts Locations ..................................................................................................................... 16
Product Parts - Front ..................................................................................................................... 17
Optional Accessories and Replacement Parts ................................................................................... 23
Using the Control Panel ..................................................................................................................... 24
Control Panel Buttons and Lights .................................................................................................. 24
Status Icon Information ............................................................................................................. 25
Changing the LCD Screen Language............................................................................................ 26
Selecting the Date and Time ......................................................................................................... 27
Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F) ............................... 30
Adjusting Control Panel Sounds.................................................................................................... 31
Adjusting the Screen Brightness.................................................................................................... 32
Changing the Operation Time Out Setting..................................................................................... 33
Using Power Saving Settings ........................................................................................................ 36
Changing the Sleep Timer Settings .......................................................................................... 36
Changing the Power Off Timer Settings.................................................................................... 38
Entering Characters on the LCD Screen ....................................................................................... 39
Setting a Password and Locking the Control Panel ....................................................................... 39
Setting User Feature Restrictions (Access Control) ...................................................................... 42
Preventing PC Connection via USB .............................................................................................. 43
Using Presets ................................................................................................................................ 44
Checking the Print Counter............................................................................................................ 47
Checking the Circuit Breaker.............................................................................................................. 48
Checking for Software Updates.......................................................................................................... 51
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 51
Using Epson Email Print ............................................................................................................... 53
3
Using the Epson iPrint Mobile App ................................................................................................ 54
Using Epson Remote Print ........................................................................................................... 54
Using Epson Scan to Cloud........................................................................................................... 55
Using Google Cloud Print................................................................................................................... 56
Android Printing Using the Epson Print Enabler ................................................................................ 57
Using Fire OS Printing ....................................................................................................................... 58
Using Windows 10 Mobile Printing .................................................................................................... 58
Using Epson Print and Scan App with Windows Tablets ................................................................... 59
Printing and Scanning with NFC from Your Android Device............................................................... 59
Wi-Fi or Wired Networking........................................................................................................................ 62
Network Security Recommendations ................................................................................................. 62
Wi-Fi Infrastructure Mode Setup......................................................................................................... 63
Selecting Wireless Network Settings from the Control Panel ........................................................ 64
Wi-Fi Direct Mode Setup .................................................................................................................... 66
Enabling Wi-Fi Direct Mode........................................................................................................... 67
Wi-Fi Protected Setup (WPS)............................................................................................................. 69
Using WPS to Connect to a Network ............................................................................................. 69
Printing a Network Status Sheet......................................................................................................... 70
Printing a Network Connection Report ............................................................................................... 71
Network Connection Report Codes and Messages ....................................................................... 73
Configuring Email Server Settings...................................................................................................... 78
Changing or Updating Network Connections ..................................................................................... 80
Accessing the Web Config Utility................................................................................................... 81
Changing a USB Connection to a Wi-Fi Connection...................................................................... 81
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 81
Connecting to a New Wi-Fi Router ................................................................................................ 82
Disabling Wi-Fi Features ............................................................................................................... 82
Enabling Epson Universal Print Driver (PCL) or PostScript Printing.................................................... 84
Installing the Epson Universal Print Driver - Windows ....................................................................... 84
Installing the PostScript (PS3) Printer Software - Windows ............................................................... 88
Installing the PostScript (PS3) Printer Software - Mac ....................................................................... 88
Selecting PDL (Page Description Language) Settings ....................................................................... 89
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PDL Print Configuration Options.................................................................................................... 91
Selecting Printer Language and Interface Settings ............................................................................ 94
Printing Language and Interface Options ...................................................................................... 95
Printing a PCL or PS3 (PostScript) Status Sheet ............................................................................... 96
Loading Paper ........................................................................................................................................... 98
Loading Paper in the Cassettes and MP Tray .................................................................................... 98
Using the Optional Paper Cassette Lock.......................................................................................... 103
Paper Loading Capacity................................................................................................................... 104
Compatible Epson Papers................................................................................................................ 107
Paper or Media Type Settings - Printing Software............................................................................ 108
Selecting the Paper Settings for Each Source - Control Panel ......................................................... 109
Paper Type Settings - Control Panel ........................................................................................... 111
Selecting Default Paper Settings - Administrator.............................................................................. 112
Selecting the Default Printer Settings .......................................................................................... 113
Paper Source Settings Options............................................................................................... 114
Selecting the Universal Print Settings.......................................................................................... 115
Universal Print Settings Options ............................................................................................. 116
Placing Originals on the Product ........................................................................................................... 117
Placing Originals on the Scanner Glass ........................................................................................... 117
Placing Originals in the Automatic Document Feeder ...................................................................... 119
Copying .................................................................................................................................................... 122
Copying Documents or Photos......................................................................................................... 122
Copying Options............................................................................................................................... 124
Printing from a Computer ....................................................................................................................... 128
Printing with the Standard Epson Printer Software - Windows ......................................................... 128
Synchronizing Printer Settings for Optional Units - Windows ...................................................... 129
Selecting Basic Print Settings - Windows .................................................................................... 130
Paper Source Options - Windows ........................................................................................... 133
Print Quality Options - Windows ............................................................................................. 133
Multi-Page Printing Options - Windows................................................................................... 133
Selecting Double-sided Printing Settings - Windows ................................................................... 134
Double-sided Printing Options - Windows............................................................................... 136
5
Selecting Finishing Options - Windows ....................................................................................... 137
Finishing Options - Windows................................................................................................... 138
Selecting Additional Print Options - Windows.............................................................................. 139
Custom Color Correction Options - Windows.......................................................................... 141
Header/Footer Settings - Windows ......................................................................................... 142
Image Options and Additional Settings - Windows.................................................................. 143
Selecting a Printing Preset - Windows......................................................................................... 143
Selecting Extended Settings - Windows ...................................................................................... 144
Extended Settings - Windows ................................................................................................. 146
Printing Your Document or Photo - Windows............................................................................... 147
Locking Printer Settings - Windows ............................................................................................. 148
Locked Setting Options........................................................................................................... 150
Entering a User ID and Password for Printing ............................................................................. 151
Selecting Default Print Settings - Windows.................................................................................. 152
Changing the Language of the Printer Software Screens ....................................................... 152
Changing Automatic Update Options .......................................................................................... 153
Printing with the Epson Standard Printer Software - Mac................................................................. 154
Selecting Basic Print Settings - Mac ........................................................................................... 155
Paper Source Options - Mac................................................................................................... 159
Print Quality Options - Mac ..................................................................................................... 159
Selecting Page Setup Settings - Mac .......................................................................................... 160
Selecting Print Layout Options - Mac........................................................................................... 161
Managing Color - Mac ................................................................................................................. 161
Color Matching and Color Options - Mac ................................................................................ 162
Selecting Finishing Options - Mac ............................................................................................... 163
Finishing Options - Mac .......................................................................................................... 164
Selecting Paper Configuration Settings - Mac ............................................................................. 165
Selecting Double-sided Printing Settings - Mac........................................................................... 165
Double-sided Printing Options and Adjustments - Mac........................................................... 166
Selecting Printing Preferences - Mac .......................................................................................... 166
Printing Preferences - Mac...................................................................................................... 167
Printing Your Document or Photo - Mac ...................................................................................... 168
Checking Print Status - Mac.................................................................................................... 169
6
Printing with the Epson Universal Print Driver - Windows................................................................. 169
Synchronizing Printer Settings - Epson Universal Print Driver - Windows ................................... 170
Selecting Basic Print Settings - Epson Universal Print Driver - Windows .................................... 171
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ........... 174
Selecting Maintenance Options - Epson Universal Print Driver - Windows.................................. 176
Extended Settings - Epson Universal Print Driver - Windows ................................................. 177
Selecting Default Print Settings - Epson Universal Print Driver - Windows.................................. 178
Locking Printer Settings - Epson Universal Print Driver - Windows ............................................. 180
Epson Universal Print Driver Locked Setting Options ............................................................. 181
Adding Network Printers - Epson Universal Print Driver - Windows............................................. 182
Printing with the PostScript (PS3) Printer Software - Windows ........................................................ 185
Selecting Basic Print Settings - PostScript Printer Software - Windows ...................................... 185
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows ............. 188
Selecting Default Print Settings - PostScript Printer Software - Windows.................................... 189
Printing with the PostScript (PS3) Printer Software - Mac ................................................................ 189
Selecting Basic Print Settings - PostScript Printer Software - Mac ............................................. 190
Selecting Page Setup Settings - PostScript Printer Software - Mac ............................................ 194
Selecting Print Layout Options - PostScript Printer Software - Mac............................................. 195
Sizing Printed Images - PostScript Printer Software - Mac ......................................................... 196
Managing Color - PostScript Printer Software - Mac ................................................................... 196
Printing Your Document or Photo - PostScript Printer Software - Mac ........................................ 197
Checking Print Status - PostScript Printer Software - Mac ..................................................... 198
Cancelling Printing Using the Product Control Panel ....................................................................... 199
Scanning .................................................................................................................................................. 200
Starting a Scan................................................................................................................................. 200
Starting a Scan Using the Product Control Panel ........................................................................ 200
Scanning to Email ................................................................................................................... 202
Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture............ 205
Scanning to a Memory Device ................................................................................................ 206
Scanning to the Cloud............................................................................................................. 208
Setting Up a WSD Port (Windows 7/Windows Vista) .............................................................. 211
Control Panel Scanning Options............................................................................................. 211
Setting Up and Scanning to a Network Folder or FTP Server...................................................... 214
7
Creating a Shared Network Folder.......................................................................................... 214
Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 216
Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 217
Scanning to a Network Folder or FTP Server.......................................................................... 219
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 222
Starting a Scan from a Scanning Program................................................................................... 224
Starting a Scan from a Smart Device........................................................................................... 226
Scanning with Document Capture Pro or Document Capture .......................................................... 226
Scanning in Epson Scan 2 ............................................................................................................... 229
Additional Scanning Settings - Main Settings Tab ....................................................................... 232
Additional Scanning Settings - Advanced Settings Tab............................................................... 233
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 234
Image Format Options................................................................................................................. 236
Scan Resolution Guidelines ........................................................................................................ 236
Scanning Special Projects................................................................................................................ 237
Scanning to a SharePoint Server or Cloud Service ..................................................................... 237
Scanning Multi-Page Originals as Separate Files........................................................................ 239
Entering a User ID and Password for Scanning ............................................................................... 241
Faxing....................................................................................................................................................... 243
Connecting a Telephone or Answering Machine.............................................................................. 243
Setting Up Fax Features .................................................................................................................. 249
Setting Up Basic Fax Features .................................................................................................... 249
Using the Fax Setup Wizard ................................................................................................... 249
Selecting the Line Type........................................................................................................... 251
Setting the Number of Rings to Answer .................................................................................. 253
Selecting Advanced Fax Settings................................................................................................ 255
User Settings - Fax ................................................................................................................. 256
Basic Settings - Fax ................................................................................................................ 257
Send Settings - Fax................................................................................................................. 259
Receive Settings - Fax............................................................................................................ 259
Report Settings - Fax .............................................................................................................. 261
Security Settings - Fax............................................................................................................ 262
Setting Up the Fax Utility - Windows............................................................................................ 263
8
Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 265
Setting Up Contacts and Contact Groups......................................................................................... 266
Setting Up Contacts Using the Product Control Panel................................................................. 267
Creating a Contact .................................................................................................................. 267
Editing or Deleting a Contact .................................................................................................. 270
Creating a Contact Group ....................................................................................................... 272
Editing or Deleting a Contact Group........................................................................................ 275
Importing Contacts Using the Fax Utility - Windows .................................................................... 276
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 279
Sending Faxes ................................................................................................................................. 281
Sending Faxes from the Product Control Panel........................................................................... 281
Sending a Fax Using the Control Panel .................................................................................. 282
Fax Sending Options .............................................................................................................. 284
Sending a Fax at a Specified Time ......................................................................................... 286
Sending a Stored Fax ............................................................................................................. 287
Sending a Fax on Demand ..................................................................................................... 289
Dialing Fax Numbers from a Connected Telephone ............................................................... 290
Sending Faxes Using the Fax Utility - Windows .......................................................................... 290
Sending Faxes Using the Fax Utility - Mac .................................................................................. 293
Receiving Faxes............................................................................................................................... 296
Fax Reception ............................................................................................................................. 296
Receiving Faxes Automatically ................................................................................................... 297
Receiving Faxes Manually........................................................................................................... 297
Forwarding Received Faxes........................................................................................................ 298
Receiving a Fax by Polling .......................................................................................................... 300
Saving and Viewing Received Faxes .......................................................................................... 301
Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 302
Checking Fax Status and Cancelling Fax Jobs ................................................................................ 305
Printing Fax Reports......................................................................................................................... 306
Fax Report Options ..................................................................................................................... 307
Using External USB Devices with Your Product................................................................................... 308
Connecting a USB Device................................................................................................................ 308
USB Device Photo File Specifications ......................................................................................... 309
9
Disconnecting a USB Device............................................................................................................ 309
Viewing and Printing from the LCD Screen ...................................................................................... 310
Printing JPEG Photos.................................................................................................................. 310
Print Setting Options - JPEG Mode......................................................................................... 311
Printing TIFF and PDF Files ....................................................................................................... 313
Print Setting Options - TIFF Mode........................................................................................... 314
Print Setting Options - PDF Mode ........................................................................................... 315
Transferring Files on a USB Device ................................................................................................. 317
Setting Up File Sharing for File Transfers from Your Computer................................................... 317
Transferring Files from a USB Device to Your Computer ............................................................ 319
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 320
Check Cartridge and Maintenance Box Status................................................................................. 320
Checking Ink Status on the LCD Screen...................................................................................... 320
Checking Ink and Maintenance Box Status with Windows .......................................................... 322
Checking Cartridge and Maintenance Box Status - Mac ............................................................. 325
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 327
Ink Cartridge and Maintenance Box Part Numbers...................................................................... 327
Removing and Installing Ink Cartridges............................................................................................ 328
Replacing the Maintenance Box....................................................................................................... 330
Replacing the Optional Staple Cartridge .......................................................................................... 331
Adjusting Print Quality............................................................................................................................ 335
Print Head Maintenance................................................................................................................... 335
Checking the Nozzles Using the Product Control Panel .............................................................. 335
Cleaning the Print Head Using the Product Control Panel........................................................... 339
Cleaning and Transporting Your Product ............................................................................................. 341
Cleaning Your Product ..................................................................................................................... 341
Cleaning the Automatic Document Feeder....................................................................................... 341
Cleaning the Paper Rollers .............................................................................................................. 343
Cleaning the Optional Bridge Unit .................................................................................................... 346
Cleaning the Optional Finisher Unit.................................................................................................. 348
Moving or Transporting Your Product............................................................................................... 349
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Solving Problems .................................................................................................................................... 350
Viewing the Help Screen .................................................................................................................. 350
Product Status Messages ................................................................................................................ 351
Job Status Error Codes .................................................................................................................... 353
Running a Product Check ................................................................................................................ 358
Resetting Control Panel Defaults ..................................................................................................... 360
Solving Setup Problems ................................................................................................................... 361
Product Does Not Turn On or Off................................................................................................. 362
Noise After Ink Installation........................................................................................................... 362
Software Installation Problems .................................................................................................... 362
Solving Network Problems ............................................................................................................... 363
Product Cannot Connect to a Wireless Router or Access Point .................................................. 363
Network Software Cannot Find Product on a Network................................................................. 365
Product Does Not Appear in Mac Printer Window ....................................................................... 366
Cannot Print Over a Network....................................................................................................... 366
Cannot Scan Over a Network ...................................................................................................... 368
Solving Copying Problems ............................................................................................................... 369
Product Cannot Copy .................................................................................................................. 369
Product Makes Noise, But Nothing Copies.................................................................................. 370
Product Makes Noise When It Sits for a While............................................................................. 370
Originals Do Not Feed From the Automatic Document Feeder.................................................... 370
Solving Copy Quality Problems........................................................................................................ 371
Copies Have Incorrect or Faint Colors......................................................................................... 371
Position, Size, or Margins of Copies are Incorrect ....................................................................... 371
Solving Paper Problems................................................................................................................... 372
Paper Feeding Problems............................................................................................................. 372
Paper Jam Problems ................................................................................................................... 373
Paper Ejection Problems ............................................................................................................. 373
Solving Problems Printing from a Computer..................................................................................... 373
Nothing Prints.............................................................................................................................. 374
Product Icon Does Not Appear in Windows Taskbar ................................................................... 374
Printing is Slow ............................................................................................................................ 375
Solving PostScript Printing Problems............................................................................................... 377
11
Nothing Prints Using the PostScript Printing Software................................................................. 377
Documents Print Incorrectly Using the PostScript Printing Software ........................................... 377
Accessing Printer Properties - PostScript - Windows .................................................................. 378
Solving Page Layout and Content Problems.................................................................................... 378
Inverted Image............................................................................................................................. 379
Too Many Copies Print ................................................................................................................ 379
Blank Pages Print ........................................................................................................................ 379
Incorrect Margins on Printout....................................................................................................... 380
Incorrect Characters Print............................................................................................................ 380
Incorrect Image Size or Position.................................................................................................. 381
Slanted Printout........................................................................................................................... 381
Solving Print Quality Problems......................................................................................................... 382
White or Dark Lines in Printout .................................................................................................... 382
Blurry or Smeared Printout .......................................................................................................... 383
Faint Printout or Printout Has Gaps ............................................................................................. 384
Grainy Printout............................................................................................................................. 385
Incorrect Colors ........................................................................................................................... 386
Solving Scanning Problems ............................................................................................................. 386
Scanning Software Does Not Operate Correctly ......................................................................... 387
Cannot Start Epson Scan 2 ......................................................................................................... 387
Solving Scanned Image Quality Problems ....................................................................................... 388
Image Consists of a Few Dots Only............................................................................................. 388
Line of Dots Appears in All Scanned Images............................................................................... 389
Straight Lines in an Image Appear Crooked ................................................................................ 389
Image is Distorted or Blurry ......................................................................................................... 390
Image Colors are Patchy at the Edges ........................................................................................ 390
Image is Too Dark ....................................................................................................................... 390
Back of Original Image Appears in Scanned Image .................................................................... 390
Ripple Patterns Appear in an Image ............................................................................................ 391
Scanned Image Colors Do Not Match Original Colors................................................................. 391
Scanned Image Edges are Cropped ........................................................................................... 392
Solving Faxing Problems.................................................................................................................. 392
Cannot Send or Receive Faxes................................................................................................... 392
12
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 394
Fax Memory Full Error Appears................................................................................................... 394
Sent Fax Quality is Poor .............................................................................................................. 395
Sent Fax is Received in an Incorrect Size ................................................................................... 396
Received Fax Quality is Poor ...................................................................................................... 396
Received Fax is Not Printed ........................................................................................................ 396
Solving USB Device Problems ......................................................................................................... 397
Cannot View or Print from a USB Device..................................................................................... 397
Cannot Save Files on a USB Device ........................................................................................... 397
Cannot Transfer Files To or From a USB Device......................................................................... 398
Uninstall Your Product Software....................................................................................................... 398
Uninstalling Product Software - Windows.................................................................................... 398
Uninstalling Product Software - Mac............................................................................................ 399
Where to Get Help ........................................................................................................................... 400
Technical Specifications ........................................................................................................................ 402
Windows System Requirements ...................................................................................................... 402
Mac System Requirements .............................................................................................................. 403
Paper Specifications ........................................................................................................................ 404
Printable Area Specifications ........................................................................................................... 405
Scanning Specifications ................................................................................................................... 406
Automatic Document Feeder (ADF) Specifications .......................................................................... 407
Fax Specifications (WF-C17590/WF-C20590/WF-M20590F) .......................................................... 407
Ink Cartridge Specifications.............................................................................................................. 408
Dimension Specifications ................................................................................................................. 409
Electrical Specifications ................................................................................................................... 410
Environmental Specifications ........................................................................................................... 411
Interface Specifications .................................................................................................................... 411
External USB Device Specifications................................................................................................. 412
Network Interface Specifications ...................................................................................................... 412
Safety and Approvals Specifications ................................................................................................ 413
Notices ..................................................................................................................................................... 415
Important Safety Instructions............................................................................................................ 415
General Product Safety Instructions ............................................................................................ 415
13
Ink Cartridge Safety Instructions.................................................................................................. 417
Wireless Connection Safety Instructions ..................................................................................... 418
LCD Screen Safety Instructions................................................................................................... 418
Telephone Equipment Safety Instructions ................................................................................... 419
FCC Compliance Statement............................................................................................................. 419
Binding Arbitration and Class Waiver ............................................................................................... 422
Trademarks...................................................................................................................................... 425
Copyright Notice............................................................................................................................... 426
libTIFF Software Acknowledgment.............................................................................................. 426
A Note Concerning Responsible Use of Copyrighted Materials................................................... 427
Default Delay Times for Power Management for Epson Products ............................................... 427
Copyright Attribution.................................................................................................................... 427
14
WF-C17590/WF-C20590/WF-M20590/WF-M20590F User's Guide
Note: The WF-M20590 is a monochrome product and does not include a fax function. The sections of
this guide that refer to faxing or color printing do not apply to this product.
Note: The WF-M20590F is a monochrome product. The sections of this guide that refer to color printing do not apply to this product.
Welcome to the WF-C17590/WF-C20590/WF-M20590/WF-M20590F User's Guide.
For a printable PDF copy of this guide, click here.
15

Product Basics

See these sections to learn about the basic features of your product.
Note: This product contains an encrypted hard drive that is used for storing large and/or authenticated print, copy, and scan jobs. You may erase data stored on the encrypted hard drive by following the steps outlined in the Administrator's Guide. It is recommended that data is erased before disposing or giving away the product.
Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.
Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.
Product Parts Locations Optional Accessories and Replacement Parts Using the Control Panel Checking the Circuit Breaker Checking for Software Updates Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Printing and Scanning with NFC from Your Android Device

Product Parts Locations

See these sections to identify the parts on your product.
Product Parts - Front Product Parts - Inside Product Parts - Back
16
Parent topic: Product Basics

Product Parts - Front

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem when a message appears on the LCD screen.
1 Paper clip holder
2 Control panel
3 ADF cover (F)
4 Automatic Document Feeder (ADF)
17
5 ADF edge guide
6 ADF input tray
7 ADF output tray
8 Facedown paper eject tray (K)
9 Multi-purpose (MP) tray (B)
10 Cover (J)
11 Cover (E)
12 Paper cassette 4 (C4)
13 Paper cassette 3 (C3)
14 Paper cassette 2 (C2)
15 Paper cassette 1 (C1)
16 Front cover (L)
17 Ink cartridge cover (A)
18 External USB port
Parent topic: Product Parts Locations
18

Product Parts - Inside

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem when a message appears on the LCD screen.
1 Document cover
2 Scanner glass
3 Multi-purpose (MP) tray edge guide
19
4 Multi-purpose (MP) tray (B)
5 Paper cassette edge guides
6 Faceup paper eject tray (G)
1 Ink cartridge cover (A)
2 Front cover (L)
3 Cleaner tool storage (can be used to clean scanner glass)
20
4 Ink cartridges (WF-C17590/WF-C20590: Cyan/Magenta/Yellow/Black x2; WF-M20590/WF-
M20590F: Black x2)
5 Maintenance box
6 Maintenance box cover (H)
7 Duplexing unit (D1)
Parent topic: Product Parts Locations
21

Product Parts - Back

1 USB port
2 LAN port
3 EXT. port (WF-C17590/WF-C20590/WF-M20590F)
4 Line port (WF-C17590/WF-C20590/WF-M20590F)
22
5 Circuit breaker cover (may not appear on all products)
6 AC inlet
Note: If you are using a USB connection, you must insert the cable in the correct orientation.
Parent topic: Product Parts Locations

Optional Accessories and Replacement Parts

You can purchase genuine Epson accessories at epson.com (U.S. sales), epson.ca (Canadian sales), or
epson.com.jm (Caribbean sales). You can also purchase accessories from an Epson authorized reseller.
To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Option or part Part number
Replacement maintenance box T6713
Paper cassette lock C12C933231
Staple cartridge C13S210061
Finisher* C12C933261
High-capacity input tray* C12C933331
* Must be installed by an Epson authorized reseller or technician.
Parent topic: Product Basics
23

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights Changing the LCD Screen Language Selecting the Date and Time Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F) Adjusting Control Panel Sounds Adjusting the Screen Brightness Changing the Operation Time Out Setting Using Power Saving Settings Entering Characters on the LCD Screen Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Preventing PC Connection via USB Using Presets Checking the Print Counter
Parent topic: Product Basics

Control Panel Buttons and Lights

24
1
power button
2
3 LCD touchscreen
4 NFC (Near Field Communication) tag
5 data light
6
error light
7 fax reception light (WF-C17590/WF-C20590/WF-M20590F)
8
power light
Note: If the LCD screen is dark, press the screen to wake the product from sleep mode.
Status Icon Information
Parent topic: Using the Control Panel
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. Press the
Icons Description
or
Job/Status
home button
icon to view or change the current network settings.
Displays the Job Status, Printer Status, and Consumeables/Others screens.
No Ethernet connection.
An Ethernet connection is established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
25
Icons Description
The Mute setting is enabled. The product does not make any sound when you press buttons or select icons on the control panel. Select this icon to change the setting.
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Select this icon to change the setting.
Quiet Mode is disabled. Select this icon to change the setting.
Enables sleep mode and turns off the LCD screen.
Displays the help screen with how-to and troubleshooting topics.
Displays the Fax Data Information screen (WF-C17590/WF-C20590WF-M20590F).
Enters job interruption mode. Select again to turn this mode off.
Displays the Paper Setting screen.
Displays additional information or instructions, such as loading paper or placing a document.
The indicated setting has changed.
There is a problem with the indicated setting. Select the icon to resolve the problem.
Access to the product's functions are restricted to authorized users. Select the icon to log in using a user name and password. Contact your administrator if you do not know the login information.
Access to the product's functions are restricted to authorized users and a user is currently logged in. Select the icon to log out of the current user account.
Parent topic: Control Panel Buttons and Lights

Changing the LCD Screen Language

You can change the language used on the LCD screen.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
26
2. Select Settings.
3. Select General Settings.
You see the Basic Settings screen:
4. Select Language.
5. Select a language.
6. Press the home button to exit.
Parent topic: Using the Control Panel

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
27
2. Select Settings.
3. Select General Settings.
You see the Basic Settings screen:
4. Select Date/Time Settings.
28
You see a screen like this:
5. Select Daylight Saving Time.
6. Select the setting that applies to your area:
• Winter: it is winter or your region does not use Daylight Saving Time (DST)
• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)
Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.
7. Select Date/Time.
8. Select the date format you want to use.
9. Use the on-screen keyboard to enter the current date.
10. Select the time format you want to use.
11. Use the on-screen keyboard to enter the current time.
12. Press the home button to exit.
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Parent topic: Using the Control Panel

Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F)

Before using your product, select the country or region in which you are using it.
Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see the Basic Settings screen:
4. Select Country/Region.
5. Scroll up or down, if necessary, and select your country or region.
You see a confirmation screen.
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