Epson WF-M20590 User Manual
WorkForce Enterprise
User's Guide
Provides information for general using of the printer, maintenance, solving problems,
and product
specications.
NPD6129-00 EN
User's Guide
Contents
Contents
About the Manuals
Introduction to the Manuals...................6
Using the Manual to Search for Information. . . . . . . 6
Marks and Symbols.........................8
Descriptions Used in is Manual.............. 8
Operating System References..................8
Important Information.......................9
Important Safety Instructions
Setting Up the Printer.......................10
Using the Printer..........................11
Handling the Consumable Products............11
Protecting Your Personal Information...........12
Disposing of European Printer Models..........12
Printer Basics
Part Names and Functions...................13
Turning the Power On and O................16
Control Panel............................ 18
Control Panel Part Names................. 18
Touch Screen Operations..................19
Home Screen Conguration................20
Menu Screen Conguration................21
Access Control and Login..................22
Preparing the Printer
Managing Contacts........................ 23
Registering Contacts..................... 23
Registering Grouped Contacts.............. 24
Registering Frequently Used Contacts.........24
Register Contacts on a Computer............25
Backing up Contacts using a Computer........25
Registering a Favorite Setting.................25
How to Register.........................25
How to Use............................26
Adding a Shortcut to the Home Screen........26
Loading Papers...........................26
Available Paper Types and Capacities......... 26
Unavailable Paper Types...................29
Paper Handling.........................29
Paper Storage...........................30
How to Load Papers......................30
Setting the Paper Type....................32
Placing Originals..........................32
Placing Originals on the ADF...............33
Placing Originals on the Scanner Glass. . . . . . . . 34
Detecting the Original Size Automatically. . . . . . 35
Inserting an External USB Device..............36
Inserting and Removing an External USB
Device................................36
Menu Options for Settings...................36
Menu Options for Basic Settings in General
Settings...............................36
Menu Options for Printer Settings in General
Settings...............................38
Menu Options for Network Settings in
General Settings.........................42
Menu Options for Web Service Settings in
General Settings.........................43
Menu Options for Scan Settings in General
Settings...............................43
Menu Options for System Administration in
General Settings.........................43
Menu Option for Print Counter............. 44
Menu Option for Supply Status..............44
Menu Options for Maintenance............. 44
Menu Option for Language.................44
Menu Options for Printer Status/Print.........44
Menu Options for Contacts Manager......... 45
Menu Options for User Settings............. 45
Menu Option for Authentication System.......46
Saving Power.............................46
Saving Power - Control Panel...............46
Copying
Copying................................ 47
Copying Basics......................... 47
Performing 2-Sided Copying............... 48
Copying Multiple Originals onto One Sheet
of Paper...............................48
Stacking Each Set of Copies by Alternately
Rotating 90 Degrees or by Osetting..........49
Menu Options for Copying...................50
Basic Settings Menu Options for Copying. . . . . . 50
Advanced Menu Options for Copying.........52
Scanning
Scanning Using the Control Panel..............55
2
User's Guide
Contents
Saving the Scanned Image to a Shared Folder
or FTP Server.......................... 55
Scanning to an Email.....................63
Scanning Using the Settings Registered on
the Computer (Document Capture Pro).......66
Scanning to a Memory Device.............. 69
Scanning to the Cloud....................72
Scanning Using WSD.....................73
Scanning from a Computer...................76
Authenticating Users on Epson Scan 2 when
Using Access Control.....................76
Scanning Using Epson Scan 2...............76
Scanning from Smart Devices.................79
Installing Epson iPrint....................79
Scanning Using Epson iPrint............... 79
Scanning by Touching Smart Devices to the
N-Mark...............................80
Printing
Printing Files from a Memory Device...........82
Printing JPEG Files from a Memory Device. . . . . 82
Printing PDF or TIFF Files from a Memory
Device................................83
Menu Options for Memory Device...........83
Printing from the Printer Driver on Windows. . . . . 86
Accessing the Printer Driver................86
Printing Basics..........................87
Printing on 2-Sides.......................89
Printing Several Pages on One Sheet..........90
Printing and Stacking in Page Order (Reverse
Order Printing).........................90
Printing a Reduced or Enlarged Document. . . . . 91
Stacking Each Set of Copies by Alternately
Rotating 90 Degrees or by
Inserting Separator Sheets................. 92
Storing Data in the Printer's Memory for
Printing...............................93
Printing One Image on Multiple Sheets for
Enlargement (Creating a Poster).............94
Printing with a Header and Footer.......... 100
Printing a Watermark....................101
Printing Password-Protected Files...........102
Printing Multiple Files Together............102
Adjusting the Print Tone..................103
Printing to Emphasize in Lines...........103
Printing Clear Bar Codes.................104
Canceling Printing......................104
Menu Options for the Printer Driver.........105
Printing from the PostScript Printer Driver on
Windows...............................108
Osetting
..........91
Using an Optional Device with a PostScript
Printer Driver......................... 109
Menu Options for the PostScript Printer Driver 110
Canceling Printing......................112
Printing from the Printer Driver on Mac OS. . . . . 112
Printing Basics.........................112
Printing on 2-Sides......................114
Printing Several Pages on One Sheet.........115
Printing and Stacking in Page Order (Reverse
Order Printing)........................115
Printing a Reduced or Enlarged Document. . . . 116
Stacking Each Set of Copies by Alternately
Rotating 90 Degrees or by Osetting.........117
Canceling Printing......................117
Menu Options for the Printer Driver.........117
Making Operation Settings for the Mac OS
Printer Driver......................... 119
Printing from the PostScript Printer Driver on
Mac OS................................120
Using an Optional Device with a PostScript
Printer Driver......................... 121
Menu Options for the PostScript Printer Driver 121
Canceling Printing......................122
Printing from Smart Devices.................123
Using Epson iPrint......................123
Canceling Ongoing or Queued Jobs............125
Options
Types and codes of Optional Items............ 126
Printer Settings When Using the Finisher Unit. . . . 126
Ejecting Paper and Stapling Using the Finisher
Unit...................................126
Using the Manual Staple....................127
Using the Paper Cassette Lock................128
Consumables
Ink Cartridge............................130
Ink Cartridge Handling Precautions.........130
Ink Cartridge Codes.....................131
Ink Cartridge Replacement Method......... 132
Checking the Ink Levels..................132
Maintenance Box.........................132
Maintenance Box Handling Precautions. . . . . . 132
Maintenance Box Code...................133
Replacing the Maintenance Box............ 133
Checking the Available Space in the
Maintenance Box.......................134
Staple Cartridge..........................134
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User's Guide
Contents
Staple Cartridge Replacing................134
Network Service and Software
Information
Application for Scanning Documents and
Images (Epson Scan 2).....................137
Adding the Network Scanner..............137
Application for Conguring Scanning from the
Computer (Document Capture Pro)...........138
Application for Conguring Printer Operations
(Web
Running Web Cong on a Web Browser. . . . . . 139
Running Web
Running Web
Soware Update Tools (Soware Updater). . . . . . 140
Installing the Latest Applications..............141
Installing a PostScript Printer Driver...........142
Installing a PostScript Printer Driver -
Windows.............................142
Installing a PostScript Printer Driver - Mac OS. 143
Installing the Epson Universal Printer Driver
(for Windows Only).......................143
Uninstalling Applications...................144
Uninstalling Applications - Windows.........144
Uninstalling Applications - Mac OS..........145
Printing Using a Network Service.............145
)............................139
Cong
on Windows.......... 140
Cong
on Mac OS............140
Cong
Cannot Save Scanned Images to the Shared
Folder...............................165
Other Scanning Problems.................169
Printing Problems........................ 170
Cannot Print from a Computer.............170
Cannot Print from an iPhone or iPad........ 171
Printing is Paused...................... 171
Printout Problems......................171
Other Printing Problems................. 173
PostScript Printer Driver Problems..........174
Problems with Optional Items................175
e Finisher Unit and High Capacity Tray are
not Recognized........................ 175
Paper is not Ejected to the Finisher Unit...... 176
Lost the Paper Cassette Lock Key........... 176
Other Printing Problems................... 176
Banding Appears.......................176
Power does not Turn On/O...............176
Control panel gets dark...................177
Slight Electric Shock when Touching the Pinter 177
Operations Sounds Are Loud..............177
e Date and Time Are Incorrect........... 177
External memory is not recognized..........177
Cannot save data in the external memory. . . . . 177
Forgot your Password....................178
2-sided Printing is Slow.................. 178
Control Panel does not Respond............178
Maintenance
Cleaning the Printer.......................147
Checking the Circuit Breaker................148
Checking the Clogged Nozzles...............150
Solving Problems
Descriptions on the Screen..................152
Clearing a Paper Jam......................153
Paper Jam Occurs Frequently................154
Paper is Smeared or Scued.................154
Checking Messages on the LCD Screen.........154
Error Code on the Status Menu.............156
Copying Problems........................159
Cannot Copy..........................159
Copy Quality Problems...................160
Cannot Copy as Expected.................161
Scanning Problems........................161
Cannot Start Scanning...................161
Scanned Image Problems.................162
Appendix
Te ch n i ca l
Printer Specications....................179
Scanner Specications...................179
Interface Specications...................180
Network Function List...................180
Wi-Fi Specications.....................182
Ethernet Specications...................182
Security Protocol.......................182
PostScript Level 3 Compatibility............183
Supported ird Party Services.............183
External USB Device Specications..........183
Supported Data Specications..............183
Dimensions...........................184
Electrical Specications..................185
Environmental Specications..............186
System Requirements....................186
Optional Product Specications..............187
Finisher Unit
Finisher Bridge Unit
High Capacity Tray Specication........... 188
Specications
Specication
....................179
................187
Specication
...........187
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User's Guide
Contents
Font Information.........................188
Available Fonts for PostScript..............188
Available Fonts for PCL (URW)............ 189
List of Symbol Sets......................191
Regulatory Information....................194
Standards and Approvals................. 194
German Blue Angel.....................195
Restrictions on Copying..................195
Where to Get Help........................195
Technical Support Web Site................195
Contacting Epson Support................196
Copyright.............................. 202
Trademarks.............................203
5
User's Guide
About the Manuals
About the Manuals
Introduction to the Manuals
e following manuals are provided with the product.
❏ Important Safety Instructions (paper manual)
Provides instructions to ensure the safe use of this product. Read the instructions before using the product.
❏ Basic Guide (paper manual)
Explains the basic contents of this product, preparing the soware, and connecting with a computer.
❏ User's Guide (digital manual)
Provides information for general using of the printer, maintenance, solving problems, and product
specications.
❏ Administrator's Guide (digital manual)
Provides network administrators with information on management and printer settings.
e latest manuals and useful information that in each language are available from the site.
http://epson.sn/
latest versions are also available from the following.
e
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
❏ Digital manual
Start EPSON Soware Updater on your computer. EPSON Soware Updater checks for available updates of
Epson soware applications and the digital manuals, and allows you to download the latest version.
Related Information
& “
Soware
Update Tools
(Soware
Updater)” on page 140
Using the Manual to Search for Information
PDF manual allows you to search for information you are looking for by keyword, or jump directly to
e
sections using the bookmarks. You can also print only the pages you need. is section explains how to use a PDF
manual that has been opened in Adobe Reader X on your computer.
6
specic
User's Guide
About the Manuals
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to nd in the search window,
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
Jumping directly from bookmarks
Click a title to jump to that page. Click + to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Wi n d o w s: Ho ld do wn Alt, and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
Printing only the pages you need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
7
User's Guide
About the Manuals
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
Important:
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.
Descriptions Used in This Manual
❏ Screenshots may vary depending on your computer's environment (such as OS or settings).
❏ Screens and procedures that appear in this manual are from Windows 10 or OS X El Capitan unless otherwise
specied.
❏ Screens and menu items on the control panel may vary depending on the settings and situations.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2019","Windows Server 2016", "Windows Server 2012 R2", "Windows Server
2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server 2003"
refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏
Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
Win dow s® 10 operating system
®
Win dow s® 8.1 operating system
®
Win dow s® 8 operating system
®
Win dow s® 7 operating system
®
Win dow s Vis ta® operating system
®
Win dow s® XP operating system
®
Win dow s® XP Professional x64 Edition operating system
®
Win dow s S e r ve r® 2019 operating system
®
Win dow s S e r ve r® 2016 operating system
®
Win dow s S e r ve r® 2012 R2 operating system
®
Win dow s S e r ve r® 2012 operating system
®
8
User's Guide
About the Manuals
❏ Microso® Win dow s S e r ve r® 2008 R2 operating system
❏
Microso
❏ Microso
❏ Microso
Mac OS
In this manual, "Mac OS" is used to refer to macOS Mojave, macOS High Sierra, macOS Sierra, OS X El Capitan,
OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
Win dow s S e r ve r® 2008 operating system
®
Win dow s S e r ve r® 2003 R2 operating system
®
Win dow s S e r ve r® 2003 operating system
®
Important Information
❏ Unauthorized copying for all or any part of the contents of this manual is prohibited.
❏
contents of this manual is subject to change without notice.
e
❏ e specications and appearance of this product may vary in the future without prior notice for product
improvement.
❏ If you have any questions, nd any mistakes, missing descriptions in the manuals, please contact Epson support.
❏ Epson cannot assume responsibility for any damage caused as a result of operations performed in this manual.
❏ Epson cannot assume responsibility for any damage caused by not following the instructions in the manual, or
for any damage caused by repairs or modications performed by third parties other than Epson or a certied
Epson engineer.
9
User's Guide
Important Safety Instructions
Important Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
Setting Up the Printer
❏ Do not move the printer by yourself.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Place the printer on a at, stable surface that extends beyond the base of the printer in all directions. e printer
will not operate properly if it is tilted at an angle.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
❏ Do not block or cover the vents and openings in the printer.
❏ Allow space above the printer so that you can fully raise the ADF Unit (Automatic Document Feeder Unit).
❏ Leave enough space in front of the printer and to the le and right to perform printing and maintenance.
❏ Be sure the AC power cord meets the relevant local safety standards. Use only the power cord that comes with
this product. Use of another cord may result in
this product only. Use with other equipment may result in re or electric shock.
❏ Use only the type of power source indicated on the printer's label.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏ e power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
or electric shock.
re
product’s power cord is for use with
is
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
10
User's Guide
Important Safety Instructions
Using the Printer
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer’s manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain aer a thorough ushing, see a doctor immediately.
❏ Avoid touching the components inside the printer unless instructed to do so in this guide.
❏ Do not touch the areas indicated by caution labels inside the printer and the optional items.
❏ Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏ Do not use a telephone to report a gas leak in the vicinity of the leak.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Be careful not to trap your ngers when opening the covers, trays, cassettes, or when performing operations
inside the printer.
❏ Do not press too hard on the scanner glass when placing the originals.
❏ Always turn the printer o using the
the power light stops ashing.
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
❏ Do not sit or lean on the printer. Do not put heavy objects on the printer.
❏ When using the printer, make sure you lock the adjuster bolts of the printer.
❏ Do not move the printer when the adjuster bolts are locked.
P
button. Do not unplug the printer or turn o the circuit breaker until
Handling the Consumable Products
❏ Be careful when you handle used ink cartridge, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough
❏ If ink gets into your mouth, see a doctor right away.
ushing,
see a doctor immediately.
11
User's Guide
Important Safety Instructions
❏ Do not disassemble the ink cartridge and the maintenance box; otherwise ink may get into your eyes or on your
skin.
❏ Do not shake ink cartridge too vigorously; otherwise ink may leak from the ink cartridge.
❏ Keep ink cartridge and maintenance box out of the reach of children.
❏ Do not let the paper’s edge slide across your skin because the edge of the paper may cut you.
Related Information
& “Ink Cartridge Handling Precautions” on page 130
& “Maintenance Box Handling Precautions” on page 132
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting the menus on the control panel as described below.
❏ Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and
Settings
❏ Settings > General Settings > System Administration > HDD Erase Settings > Erase All Memory > High
Speed or Overwrite
Data on the HDD can be completely erased by High Speed or Overwrite. e Overwrite function overwrites
any invalid data in the memory which can take some time to process.
❏ Settings > General Settings > System Administration > Clear Internal Memory Data > PDL Font, Macro,
and Working Area
Disposing of European Printer Models
ere is a battery in the printer.
e crossed out wheeled bin label that can be found on your product indicates that this product and incorporated
batteries should not be disposed of via the normal household waste stream. To prevent possible harm to the
environment or human health please separate this product and its batteries from other waste streams to ensure
that it can be recycled in an environmentally sound manner. For more details on available collection facilities
please contact your local government
symbols Pb, Cd or Hg indicates if these metals are used in the battery.
information only applies to customers in the European Union, according to Directive 2006/66/EC OF THE
is
EUROPEAN PARLIAMENT AND OF THE COUNCIL OF 6 September 2006 on batteries and accumulators and
waste batteries and accumulators and repealing Directive 91/157/EEC and legislation transposing and
implementing it into the various national legal systems, and to customers in countries in Europe, Middle East and
Africa (EMEA) where they have implemented equivalent regulations.
or the retailer where you purchased this product. Use of the chemical
oce
For other countries, please contact your local government to investigate the possibility of recycling your product.
12
User's Guide
Printer Basics
Printer Basics
Part Names and Functions
Front/Right side
Control panel Allows you to make settings and perform operations on the printer.
A
Also displays the printer’s status.
ADF cover (F) Open when paper is jammed in the ADF (Automatic Document
B
Feeder).
ADF (Automatic Document Feeder) Device that automatically loads documents.
C
Face down tray Holds the print outs.
D
MP tray Loads the paper. You can load all types of paper (thick paper and
E
envelopes) that can be used in this printer.
Cover (J) Open when paper is jammed.
F
Cover (E) Open when paper is jammed.
G
Paper cassette 1, 2, 3, 4 (C1, C2, C3, C4) Loads the paper.
H
13
User's Guide
Front cover (L) Open when paper is jammed or when replacing the maintenance
I
Ink cartridge cover (A) Open when replacing the ink cartridge.
J
External interface USB port Connects memory devices.
K
Front/Left side
Printer Basics
box.
Scanner glass Place the document face-down on the scanner glass.
A
Cleaner This is a service part for cleaning the inside of the printer. (It can
B
also be used as a substitute for a soft cloth when wiping the
scanner glass surface.)
Maintenance box cover (H) Open when replacing the maintenance box. You need to open the
C
front cover (L) rst.
Face up tray Holds the print outs.
D
Duplexing unit (D1) Open when paper is jammed.
E
14
User's Guide
Back/Right side
Printer Basics
USB port Connects a USB cable. Make sure that you check the direction on
A
the label stuck to the printer, and then connect in the right
direction.
LAN port Connects a LAN cable.
B
AC inlet Connects the power cord.
C
Circuit breaker If a short-circuit occurs within the printer, the power supply circuit
D
shuts o automatically. Do not operate the printer without
performing periodic inspections.
Some printers do not have circuit breakers.
15
User's Guide
When Optional Extras are Installed
Printer Basics
Finisher unit Outputs sorted or stapled documents.
A
Finisher tray Holds sorted or stapled documents.
B
Output tray Not available on this product.
C
Finisher bridge unit Connects the main unit and the nisher.
D
High capacity tray Loads the paper.
E
Turning the Power On and O
Turning the Power On
Press the power button on the control panel to turn on the power. Hold down the
is displayed. Make sure that the circuit breaker is on before turning on the power.
button until the LCD screen
16
User's Guide
Printer Basics
e home screen is displayed when startup is complete.
Turning the Power O
Press the
button, then follow the on-screen instructions to turn o the power.
Important:
c
❏ Do not unplug the power cord directly or turn o the power using the circuit breaker.
❏ When unplugging the power cord, wait until the power light is o and the LCD screen has disappeared.
Related Information
& “Control Panel Part Names” on page 18
17
User's Guide
Control Panel
Control Panel Part Names
Printer Basics
A
B
C
D
E
F
G
H
I
Power button
Home button
Returns you to the home screen.
Touch scre e n
Displays the setting items and messages.
When no operations are performed for a
turns o. Tap anywhere on the touch screen to turn on the display.
N-Mark
Pass a smart device such as smartphone and tablet that support NFC over this mark to print or scan directly.
Paper Clip holder
Power light
Turns on or ashes when the printer is on. Turns o when the printer turns o.
Not available on this product.
Error light
Turns on or ashes when an error occurs.
Data light
Flashes when the printer is processing data, and turns on when there are jobs waiting to be processed.
length of time, the printer enters sleep mode and the display
specic
18
User's Guide
You can tilt the control panel.
Printer Basics
Touch Screen Operations
e touchscreen is compatible with the following operations.
Ta p Press or select the items or the icons.
Flick
Slide
Scroll the screen swiftly.
Hold and move the items around.
19
User's Guide
Home Screen Conguration
Ti tl e
A
indicates the current screen.
Printer Basics
Displays information on each item. Grayed out items are not available.
B
Displays the Printer Status.
Indicates the network connection status. Tap to displays the guide screen of the network
connection.
Displays the volume setting screen.
Enters the printer into sleep mode.
Displays the help screen contains operating instructions and troubleshooting.
Tap to display the log in screen. Tap the log out icon after using the printer. This icon is
displayed when users operations are restricted by the administrator.
Menu selection screen. Tap to display each menu screen.
C
You can change the position and order of the menu icon.
20
User's Guide
Displays the status of jobs and printer. The contents of display change depending on the printer’s status.
D
Printer Basics
Job/Status Displays on-going jobs and jobs that are standing by. Tap to display the type of jobs, arrival
time, user names, and so on as a list.
Pauses the current job and allows you to interrupt another job. You cannot interrupt from a
computer.
Sets the paper size and paper type for the output sources.
An information for
the interrupted job,
error, and job name
Stop Pauses or cancels the job being processed.
Clock Displays the current time when there is no specic printer status to display.
Displays the printer’s status such as the Interrupt status, Error status, and current job.
Menu Screen Conguration
A
B
Switch the setting screen. The contents of each tab diers depending on each menu.
Displays the contents of each tab. Tap on each item to change the setting.
C
Displays the common operation buttons.
❏ Presets:
Tap to display the preset list. Select a preset or save the current settings as a preset.
❏ Reset:
Tap to cancel changes you have made and return to the original settings.
❏ Preview:
Tap to conrm the scanned image on the screen before copying or scanning.
❏
x
Tap to copy or scan.
21
User's Guide
Access Control and Login
Conrmation method of Access Control
Printer Basics
is printer has functions that can be limited users by an administrator. If
Access Control has been applied. It is also displayed if the administrator has locked some functions.
Login method to the printer
Ta p
login information.
to log in to the printer. Select the user name and enter a password. Contact your printer administrator for
is displayed on the home screen,
Note:
When you have nished using the printer, tap
Related Information
& “Menu Options for System Administration in General Settings” on page 43
to log out.
22
User's Guide
Preparing the Printer
Preparing the Printer
Managing Contacts
You can register up to 2000 entries as destinations that can be used to send scanned images by email or to save
scanned images to a network folder.
You can also use contacts in the LDAP server. For details on using the contacts in the LDAP server as the
destination, see the Administrator's Guide.
Note:
❏ You need to set the email server for registering a email address. Make sure to check the email server in advance.
❏ When a password conrmation screen displays during performance, contact your printer administrator.
Registering Contacts
1.
Ta p Settings on the home screen.
2. Tap Contacts Manager > Add/Edit/Delete.
3. Tap Add New > Add Contact.
4.
Select the type of contact that you want to register.
❏ Email:
Register an email address to send a scanned image.
❏ Network Folder/FTP:
Register a network folder to save a scanned image.
5. Make the necessary settings.
Items that must be entered are displayed as "XXXXX (Required)".
Note:
Selecting the Browse icon searches a folder on computers connected to the network. You can use the icon only when
Communication Mode is set to SMB.
23
User's Guide
Preparing the Printer
6. Tap OK.
Related Information
& “Menu Options for Contacts Manager” on page 45
Registering Grouped Contacts
Adding contacts to a group allows you to send a scanned image by an email to multiple destinations at the same
time. Up to 200 destinations can be registered to a group.
1. Tap Settings on the home screen.
2. Tap Contacts Manager > Add/Edit/Delete.
3. Tap Add New > Add Group.
4. Select Email to register an email address to send a scanned image.
5. Enter group name and make the other necessary settings.
Items that must be entered are displayed as "XXXXX (Required)".
6. Tap Contact(s) Added to the Group (Required).
7.
Select the contacts that you want to register in the group, and then tap Close. To cancel the selection, tap it
again.
8.
Ta p OK.
Related Information
& “Menu Options for Contacts Manager” on page 45
Registering Frequently Used Contacts
1. Tap Settings on the home screen.
2. Tap Contacts Manager > Frequent.
3. Select the type of contact that you want to register.
4. Tap Edit.
5. Select frequently used contacts that you want to register, and then tap OK. To cancel the selection, tap it again.
6.
Ta p Close.
Related Information
& “Menu Options for Contacts Manager” on page 45
24
User's Guide
Preparing the Printer
Register Contacts on a Computer
Using Epson Net Cong or Web Cong, you can create a contact list on your computer and import it to the printer.
See the Administrator's Guide for details.
Backing up Contacts using a Computer
Using Epson Net
the Administrator's Guide for details.
Contacts data may be lost due to a printer malfunction. We recommend that you make a backup of the data
whenever you update the data. Epson shall not be responsible for the loss of any data, for backing up recovering
data and/or settings even during a warranty period.
Cong
or Web
, you can back up the contact data stored in the printer to the computer. See
Cong
Registering a Favorite Setting
You can register frequently used copy and scan settings as presets for up to 50 contacts. You can easily select them
from the preset list.
How to Register
You can register presets from each menu screen such as Copy or the home screen.
Note:
If you cannot edit the presets, they may have been locked by the administrator. Contact your printer administrator for
assistance.
Registering from Each Menu
1. Make settings on the screen of the menu that you want to register a preset.
2. Tap
3. Do one of the following.
❏ To register a new preset, tap Add New.
❏ To edit a preset, select the target that you want to overwrite.
4. Tap the Name box and enter the name.
5. Tap OK.
and then tap Save as Preset.
Registering from Home Screen
1. Tap Presets from the home screen.
2. Tap Add New and then select the feature for which you want to register a preset.
25
User's Guide
Preparing the Printer
3. Make settings and then tap Save.
4. Tap the Name box and enter the name.
5.
Ta p OK.
How to Use
Displays the registered preset list by tapping on the screen of each menu or Presets from the home screen.
Select the preset that you want to load and then tap
Note:
Only the list registered on that function is displayed from the screen of each menu.
.
Adding a Shortcut to the Home Screen
You can add a registered preset to the home screen as shortcuts. is allows you to easily start copying or scanning
using the preset settings.
1. Tap Presets on the home screen.
e Presets list is displayed.
2. Tap next to the preset that you want to add as a shortcut, and then tap Add Shortcut on Home Screen.
When you add Quick Copy as the shortcut for copying, you can make a copy by simply tapping the preset on
the home screen.
Loading Papers
Available Paper Types and Capacities
Followings are the available papers for this printer. Using other papers causes paper jams and damage to the
printer.
26
User's Guide
Preparing the Printer
e paper quality may change depending on the environment. We recommend purchasing paper aer checking
your environment beforehand. Make sure that you perform a test print before using paper such as recycled paper
and envelopes with large variations in quality.
Paper Type/Paper Name Paper Size Loading Capacity (Sheets or Envelopes) Automatic
2-Sided
MP tray Paper Cassette 1 to 4
Printing
Plain paper
Copy paper
Letterhead
Recycled
paper
Color paper
Preprinted
paper
Thick paper
High Quality
Paper
60 to 160
2
g/m
A3+, SRA3, 12
x 18 in
Up to the line indicated
by the triangle symbol
––
on the edge guide.
A3, Tabloid,
B4, Legal,
Indian-Legal,
8.5 x 13 in,
Letter, A4, B5,
Executive, A5,
Half letter,
16K (195×270
2
(80 g/m
: 150)
However, only one
sheet for user
dened
paper sizes with a
length of over 431.8
*4
mm.
Up to the line indicated
by the triangle symbol
on the edge guide.
2
(80 g/m
: 550)
mm), 8K
(270×390
mm)
B6, A6 – –
User Dened
–
(mm)
(Width: 55 to
330.2, Length:
127 to 1200)
User Dened
(mm)
(Width: 139.7
to 297,
Up to the line indicated
by the triangle symbol
on the edge guide.
2
(80 g/m
: 550)
Length: 182 to
431.8)
✓
*1
✓
*1
✓
Thick paper
Extra thick
161 to 350
2
g/m
paper
Epson Bright White Ink Jet
*2
Paper
A3+, SRA3, 12
x 18 in, A3,
Tabloid, B4,
Legal, IndianLegal, 8.5 x 13
in, Letter, A4,
B5, Executive,
A5, Half letter,
16K (195×270
mm), 8K
Up to the line indicated
by the triangle symbol
on the edge guide.
( or 30 sheets)
However, only one
sheet for user dened
paper sizes with a
length of over 431.8
*4
mm.
––
(270×390
mm), B6, A6,
User Dened
(mm)
(Width: 55 to
330.2, Length:
127 to 1200)
A4 80 450 ✓
27
User's Guide
Preparing the Printer
Paper Type/Paper Name Paper Size Loading Capacity (Sheets or Envelopes) Automatic
2-Sided
MP tray Paper Cassette 1 to 4
Printing
Epson Matte PaperHeavyweight
Epson Archival Matte Paper
Epson Double-Sided Matte
Paper
Epson Photo Quality Ink Jet
Paper
Envelope
*1 Automatic 2-sided range (mm) Width: 139.7 to 297, Length: 182 to 431.8
*2 Genuine Epson paper
*3 If the ap is on the short edge, make sure you include the ap when setting the user-dened size.
*4 When loading long paper, be careful not to cut your hands on the edges of the paper when holding the paper.
*2
*2
*2
*2
*3
A3+, A3, A4 20 – –
A3+, A3, A4 20 – –
A3+, A3, A4 20 – –
A3+, A3 50 – –
A4 100 – –
Envelope #10,
Envelope DL,
Envelope C4,
Envelope C5,
Envelope C6
10 – –
Note:
❏ e availability of paper varies by location. For the latest information on paper available in your area, contact Epson
support.
❏ When printing on paper longer than 483 mm as the user
size, it is printed using the standard print quality
dened
regardless of the settings in the paper type and paper name. Also, the printer slows down the print speed for some types of
paper such as plain paper.
❏ Genuine Epson paper is not available when printing with the Epson universal printer driver.
Related Information
&
“Part Names and Functions” on page 13
& “Technical Support Web Site” on page 195
Available Paper Thickness
Followings are the available paper thickness (paper weight g/m2 : per 1 m 2 expressed in grams). Although it meets
the thickness of the paper, deteriorations of printing quality or paper jams may occur depending on the paper
quality (such as paper grain direction, hardness, etc.).
28
User's Guide
Preparing the Printer
Paper Type Paper Thickness (Paper weight)
Plain paper
Copy paper
Letterhead
Recycled paper
Color paper
Preprinted paper
Thick paper
Extra thick
High Quality Paper
Envelope #10
DL
C6
C5
C4
Unavailable Paper Types
60 to 350 g/m
75 to 90 g/m
80 to 100 g/m
2
2
(20 to 24 lb)
2
(21 to 26 lb)
Do not use the following papers. Using these papers may cause paper jams, smears on the printout, or damage to
the printer.
❏ Papers that are wavy and damp
❏ Papers that have not dried
printing on one side.
aer
❏ Papers that are wadded and curled
❏ Papers that are torn, cut, folded
❏ Papers that are too thick, too thin
❏ Preprinted papers that used other inkjet printers, thermal transfer printers, page printers or copiers
❏ Papers that are perforated
❏ Papers that have stickers
❏ Papers held together with tape, staples, paper clips, perforated and so on.
❏ Do not use envelopes with adhesive surfaces on the aps or window envelopes.
❏ Pre-punched paper
Related Information
& “Available Paper ickness” on page 28
Paper Handling
❏ Read the instruction sheets supplied with the paper.
29
User's Guide
Preparing the Printer
❏ Fan and align the edges of the paper before loading.
Paper Storage
Notice the following when storing papers.
❏ Seal the rest of papers in a plastic bag to avoid absorbing moisture.
❏ Keep in a place with less humidity. Also, do not wet the paper.
❏ Keep away from direct sunlight.
❏ Do not stand papers, place it on a at.
Note:
Although you store papers as mentioned above, the deterioration of print quality or paper jams may occur depending on the
environment. Before using stored paper, try printing a small amount of paper and check for paper jams or smears on the
printout.
How to Load Papers
See the printer’s help for operating instructions. Tap on the control panel, then tap How To > Load paper.
Aer loading paper in the MP tray, set the paper size and type on the settings screen displayed on the control
panel.
Important:
c
Insert and remove the paper cassette slowly. Insert the high capacity tray slowly because the tray is heavy due to the
large amount of paper loaded in the tray.
30
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