Epson WF-C879RDTWF Service Manual
User's Guide
Printing
Copying
Scanning
Faxing (Fax-Capable Printers Only)
Maintaining the Printer
Solving Problems
NPD6339-01 EN
Contents
Guide to This Manual
Introduction to the Manuals...................8
Searching for Information....................8
Printing Only the Pages You Need.............. 9
About is Manual.........................9
Marks and Symbols.......................9
Notes on Screenshots and Illustrations. . . . . . . . 10
Operating System References...............10
Trademarks..............................11
Copyright...............................12
Important Instructions
Safety Instructions.........................15
Safety Instructions for Ink................. 16
Printer Advisories and Warnings.............. 16
Advisories and Warnings for Setting Up the
Printer................................16
Advisories and Warnings for Using the Printer. . 17
Advisories and Warnings for Using the
Touchscreen........................... 17
Advisories and Warnings for Using the
Printer with a Wireless Connection...........17
Advisories and Warnings for Transporting or
Storing the Printer.......................18
Protecting Your Personal Information...........18
Part Names and Functions
Front...................................20
Rear...................................24
Guide to the Control Panel
Control Panel............................ 27
Home Screen Conguration..................28
Guide to the Network Icon.................29
Menu Screen Conguration..................30
Job/Status Screen
Entering Characters........................32
Viewing Animations....................... 32
Conguration
...............31
Loading Paper
Paper Handling Precautions..................35
Paper Size and Type Settings..................36
List of Paper Type....................... 36
List of Detected Paper Sizes................37
Loading Paper............................37
Loading Envelopes.......................38
Loading Pre-punched Paper................38
Loading Long Papers.....................39
Placing Originals
Placing Originals..........................41
Detecting the Original Size Automatically. . . . . . . . 43
Originals that are not Supported by the ADF. . . . . . 43
Inserting and Removing a Memory
Device
Inserting an External USB Device..............45
Removing an External USB Device.............45
Sharing Data on a Memory Device.............46
Printing
Printing Documents........................48
Printing from a Computer - Windows.........48
Printing a Document Using the PostScript
Printer Driver (Windows)................. 71
Printing from a Computer - Mac OS..........75
Printing Using a PostScript Printer Driver -
Mac OS X.............................83
Printing PDF Files from a Memory Device. . . . . 88
Printing Documents from Smart Devices (iOS). . 89
Printing Documents from Smart Devices
(Android).............................90
Printing on Envelopes......................91
Printing on Envelopes from a Computer
(Windows)............................ 91
Printing on Envelopes from a Computer
(Mac OS)..............................91
Printing Photos...........................92
Printing JPEG Files from a Memory Device. . . . .92
Printing TIFF Files from a Memory Device. . . . . 93
Printing Web Pages........................94
Printing Web Pages from a Computer.........94
Printing Web Pages from Smart Devices.......94
Printing Using a Cloud Service................95
Registering to Epson Connect Service from
the Control Panel........................95
2
Copying
Available Copying Methods.................. 98
Copying Originals.......................98
Copying on 2-Sides......................98
Copying by Enlarging or Reducing...........99
Copying Multiple Originals onto One Sheet. . . .100
Copying in Page Order...................101
Copying Originals Using Good Quality. . . . . . . 101
Copying ID card....................... 102
Copying Books.........................102
Copying Bar Codes Clearly................103
Basic Menu Options for Copying............. 103
Color Mode:.......................... 103
Density:..............................104
Paper Setting:..........................104
Reduce/Enlarge:........................104
Original Type:.........................105
2-Sided:..............................105
Advanced Menu Options for Copying..........105
Multi-Page:...........................105
Original Size:..........................105
Finishing:............................ 105
Mixed Size Originals:....................106
Orientation (Original):...................106
Book->2 Pages:........................ 106
Continuous Scanning:...................106
Image Quality:.........................106
Binding Margin:........................107
Reduce to Fit Paper:.....................107
Remove Shadow:.......................107
Remove Punch Holes:....................107
ID Card Copy:.........................107
Scanning
Available Scanning Methods.................109
Scanning Originals to a Network Folder........ 109
Destination Menu Options for Scanning to a
Folder...............................110
Scan Menu Options for Scanning to a Folder. . . 111
Scanning Originals to an Email. . . . . . . . . . . . . . .113
Recipient Menu Options for Scanning to an
Email................................113
Scan Menu Options for Scanning to an Email. . 114
Scanning Originals to a Computer............ 116
Scanning Originals to a Memory Device........117
Basic Menu Options for Scanning to a
Memory Device........................117
Advanced Menu Options for Scanning to a
Memory Device........................118
Scanning Originals to the Cloud..............119
Basic Menu Options for Scanning to the Cloud. 120
Advanced Menu Options for Scanning to the
Cloud...............................120
Scanning Using WSD......................121
Setting Up a WSD Port...................121
Scanning Originals to a Smart Device..........123
Faxing (Fax-Capable Printers Only)
Before Using Fax Features...................126
Overview of this Printer's Fax Features......... 126
Feature: Sending Faxes...................126
Feature: Receiving Faxes..................127
Feature: PC-FAX Send/Receive
(Windows/Mac OS).....................129
Features: Various Fax Reports..............129
Feature: Status or Logs for Fax Jobs..........130
Feature: Fax Box........................130
Feature: Security when Sending and
Receiving Faxes........................131
Features: Other Useful Features........... 131
Sending Faxes Using the Printer..............131
Selecting Recipients.....................132
Various Ways of Sending Faxes.............133
Receiving Faxes on the Printer............... 139
Receiving Incoming Faxes.................140
Receiving Faxes by Making a Phone Call......141
Saving and Forwarding Received Faxes. . . . . . . 143
Viewing Received Faxes Saved in the Printer
on the LCD Screen......................144
Menu Options for Faxing...................145
Recipient.............................145
Fax Settings...........................145
More................................148
Menu Options for Fax Box..................149
Inbox/Condential......................149
Stored Documents:......................151
Polling Send/Board..................... 152
Checking the Status or Logs for Fax Jobs........156
Displaying Information when Received Faxes
are Unprocessed (Unread/Not Printed/Not
Saved/Not Forwarded)...................156
Checking Fax Jobs in Progress..............157
Checking the Fax Job History..............157
Reprinting Received Documents............158
Sending a Fax from a Computer..............158
Sending Documents Created Using an
Application (Windows).................. 158
3
Sending Documents Created Using an
Application (Mac OS)....................161
Receiving Faxes on a Computer...............162
Saving Incoming Faxes on a Computer.......163
Canceling the Feature that Saves Incoming
Faxes to the Computer...................163
Checking for New Faxes (Windows).........164
Checking for New Faxes (Mac OS)..........165
Maintaining the Printer
Checking the Consumables Status............167
Improving Paper Feeding Problems for Paper
Cassette................................167
Improving Print, Copy, Scan, and Fax Quality. . . . 168
Adjusting the Print Quality................168
Checking and Cleaning the Print Head.......169
Running Power Cleaning.................170
Preventing nozzle clogging................171
Aligning Ruled Lines....................171
Cleaning the Paper Path for Ink Smears.......172
Cleaning the Scanner Glass................172
Cleaning the ADF...................... 174
Adjusting Print Quality per Paper...........178
Saving Power............................179
Saving Power (Control Panel)..............179
Installing or Uninstalling Applications Separately. 179
Installing the Applications Separately........179
Installing a PostScript Printer Driver.........182
Adding the Printer (for Mac OS Only)........183
Uninstalling Applications.................183
Updating Applications and Firmware. . . . . . . . 185
Moving and Transporting the Printer.......... 187
Moving the Printer......................187
Transporting the Printer..................188
Replacing Maintenance Rollers in Paper Cassette 1 189
Replacing Maintenance Rollers in Paper
Cassette 2 to 4...........................194
Solving Problems
e Printer Does Not Work as Expected........200
Printer Does Not Turn On or O........200
e
Power Turns O Automatically.............200
Paper Does Not Feed or Eject Correctly. . . . . . .201
Cannot Print..........................206
Cannot Start Scanning...................224
Cannot Send or Receive Faxes..............237
Error Code is Displayed on the Status Menu. . . 253
Cannot Operate the Printer as Expected. . . . . . 259
A Message is Displayed on the LCD Screen. . . . . . 264
Paper Gets Jammed.......................266
Preventing Paper Jams...................266
It is Time to Replace Ink Supply Units..........267
Ink Supply Unit Handling Precautions........267
Replacing Ink Supply Units................268
It is Time to Replace the Maintenance Box. . . . . . .268
Maintenance Box Handling Precautions. . . . . . 268
Replacing a Maintenance Box..............269
Printing, Copying, Scanning, and Faxing
Quality is Poor...........................269
Print Quality is Poor.....................269
Copy Quality is Poor.................... 277
Scanned Image Problems.................283
e Quality of the Sent Fax is Poor..........285
Received Fax Quality is Poor...............287
Cannot Solve Problem
Cannot Solve Printing or Copying Problems. . . 288
Trying All Solutions. .288
Aer
Adding or Replacing the Computer or
Devices
Connecting to a Printer that has been
Connected to the Network..................290
Using a Network Printer from a Second
Computer............................290
Using a Network Printer from a Smart Device. . 291
Re-setting the Network Connection........... 291
When Replacing the Wireless Router.........291
When Changing the Computer.............292
Changing the Connection Method to the
Computer............................293
Making Wi-Fi Settings from the Control Panel. .295
Connecting a Smart Device and Printer Directly
(Wi-Fi Direct)...........................297
About Wi-Fi Direct.....................297
Connecting to an iPhone, iPad or iPod touch
using Wi-Fi Direct......................298
Connecting to Android Devices using Wi-Fi
Direct...............................301
Connecting to Devices other than iOS and
Android using Wi-Fi Direct...............303
Disconnecting Wi-Fi Direct (Simple AP)
Connection...........................307
Changing the Wi-Fi Direct (Simple AP)
Settings Such as the SSID.................307
Checking the Network Connection Status.......308
Checking the Network Connection Status
from the Control Panel...................308
Printing a Network Connection Report. . . . . . . 309
4
Printing a Network Status Sheet............315
Checking the Network of the Computer
(Windows only)........................315
Using Optional Items
List of Optional Items......................318
Wiring Codes with Clamps................320
Printer Stand............................320
Installing the Printer Stand................320
Moving the Printer While the Printer Stand is
Attached.............................326
Printer Stand
Optional Cassette Unit.....................327
Installing the Paper Cassette Units.......... 327
Setting the Paper Cassette Unit in the Printer
Driver...............................332
Moving the Printer While the Paper Cassette
Units are Attached......................333
Problems with the Paper Cassette Unit....... 333
Paper Cassette Unit Specications...........334
Manual Stapler...........................334
Using the Manual Stapler.................335
Replacing the Staple Cartridge.............335
Problems with the Manual Stapler...........336
Super G3/G3 Multi Fax Board................337
Expansion Fax Ports.....................337
Fax Settings Menu (When Optional Fax
Boards Installed).......................338
Registering a Recipient to the Contacts List
(When Optional Fax Boards Installed)........340
Sending Faxes Using the Printer with
Optional Fax Boards.....................340
Sending Faxes From a Computer Using an
Optional Fax Board.....................341
Checking the Status of the Lines (When
Optional Fax Boards Installed).............342
Solving Problems.......................342
Specications for Optional Super G3/G3
Multi Fax Board........................343
10/100/1000 Base-T,Ethernet. . . . . . . . . . . . . . . . 343
Function List when Using an Additional
Network............................. 343
Installing an Ethernet Board...............345
Settings when Using an Additional Network. . . 346
Solving Problems when Using an Additional
Network............................. 351
Menu Options for Network Settings (When
Using an Additional Network)............. 352
Specications
............... 327
Product Information
Paper Information........................355
Available Paper and Capacities.............355
Unavailable Paper Types..................361
Consumable Products Information............362
Ink Supply Unit Codes...................362
Maintenance Box Code...................362
Maintenance Rollers Codes................362
Soware
Settings Menu List........................374
Product Specications.....................404
Font Specications........................417
Information......................363
Soware for Printing....................363
Soware for Scanning....................368
Soware for Faxing..................... 370
Soware for Package Creation..............371
Soware for Making Settings or Managing
Devices..............................371
Soware for Updating................... 374
General Settings........................374
Print Counter..........................401
Supply Status..........................401
Maintenance..........................401
Language.............................402
Printer Status/Print..................... 403
Contacts Manager......................403
User Settings..........................404
Authentication Device Status..............404
Epson Open Platform Information..........404
Printer Specications....................404
Scanner
ADF
Fax Specications (Fax-capable Printers Only). . 406
Using Port for the Printer.................407
Interface
Network
PostScript Level 3 Compatibility............412
Supported ird Party Services.............412
Memory Device
Supported Data
Dimensions...........................413
Electrical Specications..................414
Environmental
Installation Location and Space.............415
System Requirements....................416
Available Fonts for PostScript..............417
Available Fonts for PCL (URW)............ 418
List of Symbol Sets......................420
Epson BarCode Fonts (Windows Only).......422
Specications
Specications
Specications
Specications
...................405
......................406
...................409
...................409
Specications
Specications
Specications
............. 412
..............413
..............414
5
Regulatory Information....................431
Standards and Approvals................. 431
German Blue Angel.....................433
Restrictions on Copying..................433
Administrator Information
Connecting the Printer to the Network.........435
Before Making Network Connection.........435
Connecting to the Network from the Control
Panel................................437
Settings to Use the Printer...................439
Using the Print Functions.................439
Setting Up AirPrint.....................447
Conguring
Setting a Shared Network Folder............451
Making Contacts Available................467
Preparing to Scan.......................478
Making Fax Features Available (Fax-Capable
Printers Only).........................480
Making Basic Operation Settings for the Printer 496
Problems when Making Settings............499
Managing the Printer......................500
Introduction of Product Security Features. . . . . 500
Administrator Settings...................501
Restricting Available Features..............510
Disabling the External Interface............ 512
Making Settings for Processing Saved Data. . . . 513
Monitoring a Remote Printer.............. 514
Backing Up the Settings..................516
Advanced Security Settings..................517
Security Settings and Prevention of Danger. . . . 518
Making Settings for Password Encryption. . . . . 519
Controlling Using Protocols...............520
Using a Digital Certicate.................525
SSL/TLS Communication with the Printer. . . . . 532
Encrypted Communication Using IPsec/IP
Filtering..............................534
Connecting the Printer to an IEEE802.1X
Network............................. 545
S/MIME Settings.......................548
Solving Problems for Advanced Security......550
Using Epson Open Platform...............556
a Mail Server.................447
Help for Users in Australia................560
Help for Users in New Zealand.............560
Help for Users in Indonesia................561
Help for Users in Malaysia................ 563
Help for Users in the Philippines............563
Help for Users in Singapore............... 564
Help for Users in ailand................564
Help for Users in Vietnam................ 564
Help for Users in India...................565
Help for Users in Hong Kong.............. 565
Where to Get Help
Technical Support Web Site..................559
Contacting Epson Support..................559
Before Contacting Epson.................559
Help for Users in Europe..................559
Help for Users in Taiwan..................559
6
Guide to This Manual
Introduction to the Manuals...........................................8
Searching for Information.............................................8
Printing Only the Pages You Need.......................................9
About is Manual..................................................9
Trademarks...................................................... 11
Copyright........................................................12
Guide to This Manual
>
Searching for Information
Introduction to the Manuals
following manuals are supplied with your Epson printer. As well as the manuals, check the various types of
e
help information available from the printer itself or from the Epson soware applications.
❏ Important Safety Instructions (paper manual)
Provides you with instructions to ensure the safe use of this printer.
❏ Start Here (paper manual)
Provides you with information on setting up the printer, installing the
❏ User's Guide (digital manual)
is manual. Provides overall information and instructions on using the printer, on network settings when
using the printer on a network, and on solving problems.
You can obtain the latest versions of the above manuals with the following methods.
❏ Paper manual
Visit the Epson Europe support website at http://www.epson.eu/Support, or the Epson worldwide support
website at http://support.epson.net/.
soware,
and so on.
❏ Digital manual
is manual is available in PDF and HTML versions. You can view the HTML version from the epson.sn
support page. Start EPSON
Updater checks for available updates of Epson soware applications and the digital manuals, and allows you to
download the latest ones.
http://epson.sn
Related Information
& “Application for Updating Soware and Firmware (EPSON Soware Updater)” on page 374
Soware
Updater on your computer to view the PDF version. EPSON
Soware
Searching for Information
e PDF manual allows you to search for information you are looking for by keyword, or jump directly to specic
ections using the bookmarks. is section explains how to use a PDF manual that has been opened in Adobe
Reader X on your computer.
Searching by keyword
Click Edit > Advanced Search. Enter the keyword (text) for information you want to
and then click Search. Hits are displayed as a list. Click one of the displayed hits to jump to that page.
in the search window,
nd
8
Guide to This Manual
Jumping directly from bookmarks
Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous
page, perform the following operation on your keyboard.
❏ Windows: Hold down Alt. and then press ←.
❏ Mac OS: Hold down the command key, and then press ←.
>
About This Manual>Marks and Symbols
Printing Only the Pages You Need
You can extract and print only the pages you need. Click Print in the File menu, and then specify the pages you
want to print in Pages in Pages to Print.
❏ To specify a series of pages, enter a hyphen between the start page and the end page.
Example: 20-25
❏ To specify pages that are not in series, divide the pages with commas.
Example: 5, 10, 15
About This Manual
is section explains the meaning of marks and symbols, notes on descriptions, and operating system reference
information used in this manual.
Marks and Symbols
Caution:
!
Instructions that must be followed carefully to avoid bodily injury.
9
Guide to This Manual
Important:
>
About This Manual>Operating System References
c
Instructions that must be observed to avoid damage to your equipment.
Note:
Provides complementary and reference information.
Related Information
& Links to related sections.
Notes on Screenshots and Illustrations
❏ Screenshots of the printer driver are from Windows 10 or macOS High Sierra. e content displayed on the
screens varies depending on the model and situation.
❏ Illustrations used in this manual are examples only. Although there may be slight dierences depending on
themodel, the method of operation is the same.
❏ Some of the menu items on the LCD screen vary depending on the model and settings.
❏ You can read the QR code using dedicated app.
Operating System References
Windows
In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista",
"Windows XP", "Windows Server 2019", "Windows Server 2016", "Windows Server 2012 R2", "Windows Server
2012", "Windows Server 2008 R2", "Windows Server 2008", "Windows Server 2003 R2", and "Windows Server
2003" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions.
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
❏ Microso
❏ Microso
❏
Microso
Windows® 10 operating system
®
Windows® 8.1 operating system
®
Windows® 8 operating system
®
Windows® 7 operating system
®
Windows Vista® operating system
®
Windows® XP operating system
®
Windows® XP Professional x64 Edition operating system
®
Windows Server® 2019 operating system
®
Windows Server® 2016 operating system
®
Windows Server® 2012 R2 operating system
®
Windows Server® 2012 operating system
®
Windows Server® 2008 R2 operating system
®
Windows Server® 2008 operating system
®
Windows Server® 2003 R2 operating system
®
Windows Server® 2003 operating system
®
10
Guide to This Manual
Mac OS
In this manual, "Mac OS" is used to refer to macOS Catalina, macOS Mojave, macOS High Sierra, macOS Sierra,
OS X El Capitan, OS X Yosemite, OS X Mavericks, OS X Mountain Lion, Mac OS X v10.7.x, and Mac OS X v10.6.8.
>
Trademarks
Trademarks
❏ EPSON® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a
trademark of Seiko Epson Corporation.
❏ Epson Scan 2 soware is based in part on the work of the Independent JPEG Group.
❏
libti
Copyright © 1988-1997 Sam
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this soware and its documentation for any purpose is
hereby granted without fee, provided that (i) the above copyright notices and this permission notice appear in
all copies of the soware and related documentation, and (ii) the names of Sam Leer and Silicon Graphics
may not be used in any advertising or publicity relating to the soware without the specic, prior written
permission of Sam Leer and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT ADVISED
OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Leer
❏ QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and other countries.
❏ e SuperSpeed USB Trident Logo is a registered trademark of USB Implementers Forum, Inc.
❏ Microso
Corporation.
❏ Apple, Mac, macOS, OS X, Bonjour, ColorSync, Safari, AirPrint, iPad, iPhone, iPod touch, iTunes, TrueType,
and iBeacon are trademarks of Apple Inc., registered in the U.S. and other countries.
❏ Use of the Works with Apple badge means that an accessory has been designed to work specically with the
technology identied in the badge and has been certied by the developer to meet Apple performance
standards.
❏ Chrome, Google Play, and Android are trademarks of Google LLC.
❏ Adobe, the Adobe logo, Acrobat, Photoshop, PostScript
trademarks of Adobe Systems Incorporated in the United States and/or other countries.
❏ Albertus, Arial, Coronet, Gill Sans, Joanna and Times New Roman are trademarks of e Monotype
Corporation registered in the United States Patent and Trademark
jurisdictions.
❏ ITC Avant Garde Gothic, ITC Bookman, Lubalin Graph, Mona Lisa, ITC Symbol, Zapf Chancery and Zapf
Dingbats are trademarks of International Typeface Corporation registered in the U.S. Patent and Trademark
Oce and may be registered in certain other jurisdictions.
❏ Clarendon, Eurostile and New Century Schoolbook are trademarks of Linotype GmbH registered in the U.S.
Patent and Trademark Oce and may be registered in certain other jurisdictions.
, Windows®, Windows Server®, and Windows Vista® are registered trademarks of Microso
®
3™, and Reader are either registered trademarks or
®
and may be registered in certain
Oce
11
Guide to This Manual
❏ Wingdings is a registered trademark of Microso Corporation in the United States and other countries.
❏ CG Omega, CG Times, Garamond Antiqua, Garamond Halbfett, Garamond Kursiv, Garamond Halbfett Kursiv
are trademarks of Monotype Imaging, Inc. and may be registered in certain jurisdictions.
❏ Antique Olive is a trademark of M. Olive.
❏ Marigold and Oxford are trademarks of AlphaOmega Typography.
❏ Helvetica, Optima, Palatino, Times and Univers are trademarks of Linotype Corp. registered in the U.S. Patent
and Trademark Oce and may be registered in certain other jurisdictions in the name of Linotype Corp. or its
licensee Linotype GmbH.
❏ PCL is a trademark of Hewlett-Packard Company.
❏ Arcfour
is code illustrates a sample implementation of the Arcfour algorithm.
Copyright © April 29, 1997 Kalle Kaukonen. All Rights Reserved.
Redistribution and use in source and binary forms, with or without modication, are permitted provided that
this copyright notice and disclaimer are retained.
THIS SOFTWARE IS PROVIDED BY KALLE KAUKONEN AND CONTRIBUTORS ''AS IS'' AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL KALLE KAUKONEN OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS
OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY
THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN
IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
>
Copyright
❏ microSDHC Logo is a trademark of SD-3C, LLC.
Note: microSDHC is built into the product and cannot be removed.
❏ Firefox is a trademark of the Mozilla Foundation in the U.S. and other countries.
❏ General Notice: Other product names used herein are for identication purposes only and may be trademarks
of their respective owners. Epson disclaims any and all rights in those marks.
Copyright
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained
herein. Neither is any liability assumed for damages resulting from the use of the information herein. e
information contained herein is designed only for use with this Epson product. Epson is not responsible for any
use of this information as applied to other products.
Neither Seiko Epson Corporation nor its
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.
aliates
shall be liable to the purchaser of this product or third parties for
12
Guide to This Manual
Seiko Epson Corporation and its aliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko
Epson Corporation.
© 2019 Seiko Epson Corporation
>
Copyright
contents of this manual and the
e
specications
of this product are subject to change without notice.
13
Important Instructions
Safety Instructions................................................. 15
Printer Advisories and Warnings.......................................16
Protecting Your Personal Information................................... 18
Important Instructions
>
Safety Instructions
Safety Instructions
Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future
reference. Also, be sure to follow all warnings and instructions marked on the printer.
❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following
Web site to learn the meaning of the symbols.
http://support.epson.net/symbols
❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of
other cords with this printer or the use of the supplied power cord with other equipment may result in re or
electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Never disassemble, modify, or attempt to repair the power cord, plug, printer unit, scanner unit, or options by
yourself, except as specically explained in the printer's manuals.
❏ Unplug the printer and refer servicing to qualied service personnel under the following conditions:
e power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing
damaged; the printer does not operate normally or exhibits a distinct change in performance. Do not adjust
controls that are not covered by the operating instructions.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
❏ Do not place or store the printer outdoors, near excessive dirt or dust, water, heat sources, or in locations
subject to shocks, vibrations, high temperature or humidity.
❏ Take care not to spill liquid on the printer and not to handle the printer with wet hands.
❏ Keep the printer at least 22 cm away from cardiac pacemakers. Radio waves from this printer may adversely
aect the operation of cardiac pacemakers.
❏ If the LCD screen is damaged, contact your dealer. If the liquid crystal solution gets on your hands, wash them
thoroughly with soap and water. If the liquid crystal solution gets into your eyes, ush them immediately with
water. If discomfort or vision problems remain
❏ Avoid using a telephone during an electrical storm. ere may be a remote risk of electric shock from lightning.
❏ Do not use a telephone to report a gas leak in the vicinity of the leak.
❏
printer is heavy and should not be
e
uninstall all paper cassettes. When liing the printer, four people should assume the correct positions as shown
below.
or carried by less than four people. If paper cassettes are installed,
lied
a thorough
aer
ushing,
see a doctor immediately.
15
Important Instructions
>
Printer Advisories and Warnings>Advisories and Warnings for Setting Up the Printer
Safety Instructions for Ink
❏ Be careful when you handle used ink supply units, as there may be some ink around the ink supply port.
❏ If ink gets on your skin, wash the area thoroughly with soap and water.
❏ If ink gets into your eyes, ush them immediately with water. If discomfort or vision problems continue aer
a thorough ushing, see a doctor immediately.
❏ If ink gets into your mouth, see a doctor right away.
❏ Do not disassemble the ink supply unit and the maintenance box; otherwise ink may get into your eyes or on
your skin.
❏ Do not shake ink supply units too vigorously; otherwise ink may leak from the ink supply units.
❏ Keep ink supply units and maintenance box out of the reach of children.
Printer Advisories and Warnings
Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this
manual for future reference.
Advisories and Warnings for Setting Up the Printer
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer's label.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and o.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic interference, such as
loudspeakers or the base units of cordless telephones.
❏
power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place
e
objects on top of the power-supply cords and do not allow the power-supply cords to be stepped on or run over.
Be particularly careful to keep all the power-supply cords straight at the ends and the points where they enter
and leave the transformer.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of the devices plugged into
the extension cord does not exceed the cord's ampere rating. Also, make sure that the total ampere rating of all
devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or 16 amp circuit
breaker to provide adequate short-circuit protection and over-current protection for the printer.
❏ When connecting the printer to a computer or other device with a cable, ensure the correct orientation of the
connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation
may damage both devices connected by the cable.
❏ Place the printer on a
will not operate properly if it is tilted at an angle.
❏ When installing the printer on the
printer stand.
❏ Allow space above the printer so that you can fully raise the document cover.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
stable surface that extends beyond the base of the printer in all directions. e printer
at,
install the optional printer stand. e printer may fall without the
oor,
16
Important Instructions
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer away from direct
sunlight, strong light, or heat sources.
Related Information
& “Installation Location and Space” on page 415
>
Printer Advisories and Warnings>Advisories and Warnings for Using the Printer with
…
Advisories and Warnings for Using the Printer
❏ Do not insert objects through the slots in the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not touch the white at cable inside the printer.
❏ Do not use aerosol products that contain ammable gases inside or around the printer. Doing so may cause re.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Be careful not to trap your ngers when closing the scanner unit.
❏ Do not press too hard on the scanner glass when placing the originals.
P
❏ Always turn the printer o using the
P
until the
❏ If you are not going to use the printer for a long period, be sure to unplug the power cord from the electrical
outlet.
light stops
ashing.
button. Do not unplug the printer or turn o the power at the outlet
Advisories and Warnings for Using the Touchscreen
❏ e LCD screen may contain a few small bright or dark spots, and because of its features it may have an uneven
brightness.
❏ Only use a dry, so cloth for cleaning. Do not use liquid or chemical cleaners.
❏ e exterior cover of the touchscreen could break if it receives a heavy impact. Contact your dealer if the panel
surface chips or cracks, and do not touch or attempt to remove the broken pieces.
❏ Press the touchscreen gently with your nger. Do not press force or operate with your nails.
❏ Do not use sharp objects such as ball point pens or sharp pencils to perform operations.
❏ Condensation inside the touchscreen due to abrupt changes in temperature or humidity may cause
performance to deteriorate.
are normal and do not indicate that it is damaged in any way.
ese
Advisories and Warnings for Using the Printer with a Wireless Connection
❏ Radio waves from this printer may negatively aect the operation of medical electronic equipment, causing
them to malfunction. When using this printer inside medical facilities or near medical equipment, follow
directions from the authorized personnel representing the medical facilities, and follow all posted warnings and
directions on the medical equipment.
❏ Radio waves from this printer may negatively aect the operation of automatically controlled devices such as
automatic doors or re alarms, and could lead to accidents due to malfunction. When using this printer near
automatically controlled devices, follow all posted warnings and directions on these devices.
17
Important Instructions
>
Protecting Your Personal Information
Advisories and Warnings for Transporting or Storing the Printer
❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down;
otherwise ink may leak.
❏ Before transporting the printer, make sure that the print head is in the home (far right) position.
Protecting Your Personal Information
When you give the printer to someone else or dispose of it, erase all the personal information stored in the printer's
memory by selecting the menus on the control panel as described below.
❏ Settings > General Settings > System Administration > Restore Default Settings > Clear All Data and
Settings
❏ Settings > General Settings > System Administration > HDD Erase Settings > Erase All Memory > High
Speed, Overwrite, or Tripl e Ove r write
Data on the HDD can be completely erased by High Speed.
❏ Overwriting it once is enough to erase the data on the HDD.
To overwrite to an additional level, select Triple Overwrite.
e Overwrite or Triple Overwrite function overwrites any invalid data in the memory which can take some
time to process.
❏ Settings > General Settings > System Administration > Clear Internal Memory Data > PDL Font, Macro,
and Working Area
18
Part Names and Functions
Front...........................................................20
Rear............................................................24
Part Names and Functions
>
Front
Front
See related information for a description of the optional items.
Control panel Allows you to make settings and perform operations on the printer.
A
Also displays the printer’s status.
External interface USB port Connects memory devices.
B
Print head Fires ink.
C
Output guide Holds the ejected paper.
D
Output tray Holds the ejected paper. When you start printing paper larger than A4
E
size, this tray is ejected automatically. To store the tray, push it in
manually.
Document holder Holds the manuals.
F
Front cover (A) Open when removing jammed paper inside the printer.
G
Cleaning cloth holder Holds the cleaning cloth.
H
Cleaning cloth Use to clean the glass surface of the scanner unit and the ADF.
I
20
Part Names and Functions
>
Front
Manual stapler Staples printed paper. Use when this option is installed. See related
A
information for more details.
Paper cassette 1 (C1) Loads paper.
B
Paper cassette 2 (C2) Loads paper. Optional paper casette unit. Use when this option is
C
installed. See related information for more details.
Paper cassette 3 (C3)
D
Paper cassette 4 (C4)
E
Printer stand Place the printer on this to prevent it from falling. You can move the
F
stand around on its casters. Use when this option is installed. See
related information for more details.
Edge guide Feeds the paper straight into the printer. Slide to the edges of the
G
paper.
21
Part Names and Functions
Paper cassette Loads paper.
H
Ink supply unit tray Sets an ink supply unit.
I
Cover lock Locks the ink supply unit cover.
J
Ink supply unit cover (P) Open when replacing ink supply units.
K
>
Front
Document cover Blocks external light while scanning.
A
Scanner glass Place the originals. You can place the originals that are not fed from
B
the ADF such as envelopes or thick books.
ADF (Automatic Document Feeder) cover
C
(F)
ADF edge guide Feeds originals straight into the printer. Slide to the edge of the
D
ADF input tray Feeds originals automatically.
E
Stopper Prevents the ejected originals from falling from the ADF output tray.
F
ADF output tray Holds originals ejected from the ADF.
G
Open when removing jammed originals in the ADF.
originals.
22
Part Names and Functions
>
Front
Paper support Supports loaded paper.
A
Paper tray (B) Loads paper.
B
Paper tray cover Prevents foreign substances from entering the printer. This cover
C
Edge guide Feeds the paper straight into the printer. Slide to the edges of the
D
Feeder guard Prevents foreign substance from entering the printer. Usually keep
E
Edge guide Feeds the paper straight into the printer. Slide to the edges of the
F
Related Information
& “List of Optional Items” on page 318
should usually be closed.
paper.
this guard closed.
paper.
23
Part Names and Functions
>
Rear
Rear
See related information for a description of the optional items.
Important:
c
Note the insertion direction when using a USB 1.0 to 2.0 cable, otherwise the printer may be damaged.
EXT. port Connects external phone devices.
A
LINE port Connects a phone line.
B
24
Part Names and Functions
AC inlet Connects the power cord.
C
Rear cover (D3) Open when removing jammed paper.
D
Rear cover (E)
E
Rear cover (D1) Open when replacing the maintenance box or removing jammed
F
Duplexing unit (D2) Remove when removing jammed paper.
G
Maintenance box Collects a very small amount of surplus ink during cleaning or
H
LAN port Connects a LAN cable.
I
USB port Connects a USB cable.
J
Service USB port USB port for future use. Do not remove the sticker.
K
>
Rear
paper.
printing
Related Information
& “List of Optional Items” on page 318
25
Guide to the Control Panel
Control Panel.....................................................27
Home Screen Conguration.......................................... 28
Menu Screen
Job/Status Screen Conguration....................................... 31
Entering Characters................................................ 32
Viewing Animations................................................32
Conguration
...........................................30
Guide to the Control Panel
Control Panel
>
Control Panel
A
B
C
D
E
F
G
H
I
J
Turns the printer on or o.
Unplug the power cord when the power light is o.
Displays the home screen.
Logs o from the printer when Access Control is enabled.
When Access Control is disabled, this is also disabled.
Displays the Help screen. You can check solutions to problems from here.
Pauses the current job and allows you to interrupt another job. Press this button again to restart a paused job.
Resets the current settings to user default settings. If user default settings have not been made, resets to the
factory default.
Displays the Contacts list. You can register, edit or delete the contacts.
Clears number settings such as the number of copies.
Enters numbers, characters, and symbols.
Displays the Job/Status menu. You can check the printer's status and job history.
The error light on the left ashes or turns on when an error occurs.
The data light on the right
when the printer is processing data. It turns on when there are queued jobs.
ashes
K
L
M
N
O
Displays the Paper Setting screen. You can select the paper size and paper type settings for each paper source.
Stops the current operation.
Displays menus and messages.
You can change the angle of the control panel. When no operations are performed for a specic length of time,
the printer enters sleep mode and the display turns o. Tap anywhere on the touch screen to turn on the display.
Depending on the current settings, pressing the buttons on the control panel wakes the printer from sleep mode.
Returns to the previous screen.
Turns on when received documents that have not yet been read, printed, or saved, are stored in the printer's
memory.
27
Guide to the Control Panel
>
Home Screen Conguration
Home Screen Conguration
A
B
C
D
E
Displays the Printer Status screen.
You can check the approximate ink levels and the approximate service life of the maintenance
box.
Displays the network connection status. See the following for more details.
“Guide to the Network Icon” on page 29
Displays the Device Sound Settings screen.
You can set Mute and Quiet Mode. You can access the Sounds menu from this screen. You can
also make this setting from the Settings menu.
Settings > General Settings > Basic Settings > Sounds
Indicates whether or not Quiet Mode is set for the printer. When this
feature is enabled, the noise made by printer operations is reduced, but
print speed may slow down. However, noises may not be reduced
depending on the selected paper type and print quality.
Indicates that Mute is set for the printer.
Enters the printer into sleep mode.
Indicates that the user restriction feature is enabled. Select this icon to log in to the printer. You
need to select a user name and then enter a password. Contact your printer administrator for
login information.
F
When
Displays the Fax Data Information screen. The number displayed indicates the number of faxes
that have not yet been read, printed, or saved.
is displayed, a user with access permission has logged in. Select the icon to logout.
28
Guide to the Control Panel
Displays each menu.
G
❏ Copy
Allows you to copy documents.
❏ Fa x
Allows you to send faxes.
❏ Scan
Allows you to scan documents and save them to a memory device or a computer.
❏ Presets
Allows you to register frequently used settings for copying, scanning, or faxing as a preset.
❏ Memory Device
Allows you to print JPEG,TIFF, or PDF data on a memory device such as a USB memory device connected to the
printer.
❏ Fax Box
Allows you to store received documents, documents to be sent, or documents for polling faxes.
❏
Condential
Allows you to print a password protected job sent from the printer driver.
Job
>
Home Screen Conguration>Guide to the Network Icon
❏ Settings
Allows you to make settings related to maintenance, printer settings, and operations.
Job/Status Displays on-going jobs that are standing by. Tap to display the type of jobs, arrival timer, user
H
names, and so on as a list. The number displayed indicates the number of jobs that are standing
by.
I
Scrolls the screen to the right.
Guide to the Network Icon
The printer is not connected to a wired (Ethernet) network or unset it.
The printer is connected to a wired (Ethernet) network.
The printer is not connected to a wireless (Wi-Fi) network.
The printer is searching for SSID, unset IP address, or having a problem with a wireless
(Wi-Fi) network.
The printer is connected to a wireless (Wi-Fi) network.
The number of bars indicates the signal strength of the connection. The more bars
there are, the stronger the connection.
The printer is not connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP)
mode.
The printer is connected to a wireless (Wi-Fi) network in Wi-Fi Direct (Simple AP) mode.
29
Guide to the Control Panel
>
Menu Screen Conguration
Menu Screen Conguration
Returns to the previous screen.
A
Switches the list of settings using the tabs. The Basic Settings tab displays frequently used items. The Advanced tab
B
displays other items that you can set as necessary.
C
Displays the list of setting items. When is displayed, you can view additional information by selecting the icon.
Make settings by selecting the item or adding a check mark. When you have changed an item from the user default
or the factory default,
Grayed out items are not available. Select the item to check why it is unavailable.
If any problems occur,
Starts operations using the current settings. Items vary depending on the menu.
D
Presets Displays the preset list. You can register current setting as a preset, or load registered presets.
Copies
Preview Displays a preview of the image before printing, copying, scanning, or sending faxes.
x
is displayed on the item.
is displayed on the item. Select the icon to check how to solve the problem.
Displays the on-screen keypad allowing you to enter the number of copies.
Starts printing, copying, scanning, or sending faxes.
30
Loading...