Epson WF-C869R User Manual

WF-C869R User's Guide

WF-C869R User's Guide............................................................................................................................ 15

Product Basics .......................................................................................................................................... 16

Installing the Optional Cabinet and Paper Cassettes ......................................................................... 16

Installing the Optional Cabinet....................................................................................................... 16

Installing the Optional Paper Cassette Units ................................................................................. 24

Enabling the Optional Paper Cassettes - Windows................................................................... 31

Enabling the Optional Paper Cassettes - Mac .......................................................................... 33

Using the Control Panel ..................................................................................................................... 34

Control Panel Buttons and Lights .................................................................................................. 34

Status Icon Information ............................................................................................................. 35

Selecting the Date and Time ......................................................................................................... 36

Selecting Your Country or Region ................................................................................................. 38

Setting a Password and Locking the Control Panel ....................................................................... 40

Entering Characters on the LCD Screen................................................................................... 43

Using Presets............................................................................................................................ 43

Setting User Feature Restrictions (Access Control) ...................................................................... 46

Changing LCD Screen Language.................................................................................................. 47

Adjusting Control Panel Sounds.................................................................................................... 48

Adjusting the Screen Brightness.................................................................................................... 49

Turning Off the Operation Time Out Setting .................................................................................. 50

Preventing PC Connection via USB .............................................................................................. 51

Product Parts Locations ..................................................................................................................... 53

Product Parts - Front ..................................................................................................................... 54

Product Parts - Inside .................................................................................................................... 58

Product Parts - Back...................................................................................................................... 60

Checking for Software Updates.......................................................................................................... 61

Using Power Saving Settings ............................................................................................................. 62

Changing the Sleep Timer Settings ............................................................................................... 62

Changing the Power Off Timer Settings ........................................................................................ 64

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 65

Setting Up Epson Connect Services.............................................................................................. 65

Using Epson Email Print ............................................................................................................... 67

Using the Epson iPrint Mobile App ................................................................................................ 67

Using Epson Remote Print ........................................................................................................... 68

Using Epson Scan to Cloud........................................................................................................... 68

Using AirPrint .................................................................................................................................... 69

Using Google Cloud Print................................................................................................................... 70

Setting Up Google Cloud Print on a Chromebook .............................................................................. 71

Android Printing Using the Epson Print Enabler ................................................................................ 72

Using Fire OS Printing ....................................................................................................................... 72

Using Windows 10 Mobile Printing .................................................................................................... 73

Using Epson Print and Scan App with Windows Tablets ................................................................... 73

Wi-Fi or Wired Networking........................................................................................................................ 75

Wi-Fi Infrastructure Mode Setup......................................................................................................... 75

Selecting Wireless Network Settings from the Control Panel ........................................................ 76

Wi-Fi Direct Mode Setup .................................................................................................................... 79

Enabling Wi-Fi Direct Mode........................................................................................................... 80

Wi-Fi Protected Setup (WPS)............................................................................................................. 82

Using WPS to Connect to a Network ............................................................................................. 82

Printing a Network Status Sheet......................................................................................................... 83

Configuring Email Server Settings...................................................................................................... 84

Changing or Updating Network Connections ..................................................................................... 85

Accessing the Web Config Utility................................................................................................... 86

Changing a USB Connection to a Wi-Fi Connection...................................................................... 86

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 86

Connecting to a New Wi-Fi Router ................................................................................................ 87

Disabling Wi-Fi Features ............................................................................................................... 87

Enabling Epson Universal Print Driver (PCL) or PostScript Printing.................................................... 89

Installing the Epson Universal Print Driver - Windows ....................................................................... 89

Installing the PostScript (PS3) Printer Software - Windows ............................................................... 93

Installing the PostScript (PS3) Printer Software - Mac ....................................................................... 93

Selecting PDL (Page Description Language) Settings ....................................................................... 94

PDL Print Configuration Options.................................................................................................... 96

Selecting Printer Language and Interface Settings ............................................................................ 98

Printing Language and Interface Options .................................................................................... 100

Printing a PCL or PS3 (PostScript) Status Sheet ............................................................................. 100

Loading Paper ......................................................................................................................................... 102

Loading Paper in the Cassette ......................................................................................................... 102

Loading Paper and Envelopes in the Rear Paper Feed Slot ............................................................ 105

Paper Loading Capacity................................................................................................................... 109

Double-sided Printing Capacity........................................................................................................ 112

Available Epson Papers ................................................................................................................... 114

Paper or Media Type Settings - Printing Software............................................................................ 117

Selecting the Paper Settings for Each Source - Control Panel ......................................................... 118

Paper Type Settings - Control Panel ........................................................................................... 119

Selecting Default Paper Settings - Administrator.............................................................................. 120

Selecting the Default Printer Settings .......................................................................................... 121

Paper Source Settings Options............................................................................................... 122

Selecting the Universal Print Settings.......................................................................................... 123

Universal Print Settings Options ............................................................................................. 125

Placing Originals on the Product ........................................................................................................... 126

Placing Originals on the Scanner Glass ........................................................................................... 126

Placing Originals in the Automatic Document Feeder ...................................................................... 127

Copying .................................................................................................................................................... 131

Copying Documents or Photos......................................................................................................... 131

Copying Options............................................................................................................................... 132

Printing from a Computer ....................................................................................................................... 136

Printing with the Standard Epson Printer Software - Windows ......................................................... 136

Selecting Basic Print Settings - Windows .................................................................................... 136

Paper Source Options - Windows ........................................................................................... 139

Print Quality Options - Windows ............................................................................................. 139

Multi-Page Printing Options - Windows................................................................................... 140

Selecting Double-sided Printing Settings - Windows ................................................................... 140

Double-sided Printing Options - Windows............................................................................... 144

Print Density Adjustments - Windows ..................................................................................... 144

Selecting Additional Layout and Print Options - Windows ........................................................... 145

Custom Color Correction Options - Windows.......................................................................... 147

Image Options and Additional Settings - Windows.................................................................. 148

Header/Footer Settings - Windows ......................................................................................... 149

Selecting a Printing Preset - Windows......................................................................................... 150

Selecting Extended Settings - Windows ...................................................................................... 152

Extended Settings - Windows ................................................................................................. 153

Printing Your Document or Photo - Windows............................................................................... 154

Locking Printer Settings - Windows ............................................................................................. 155

Locked Setting Options........................................................................................................... 157

Entering a User ID and Password for Printing ............................................................................. 158

Selecting Default Print Settings - Windows.................................................................................. 159

Changing the Language of the Printer Software Screens ....................................................... 160

Changing Automatic Update Options .......................................................................................... 161

Printing on a Mac with the Epson Standard Printer Software ........................................................... 162

Selecting Basic Print Settings - Mac ........................................................................................... 163

Paper Source Options - Mac................................................................................................... 167

Print Quality Options - Mac ..................................................................................................... 167

Print Options - Mac ................................................................................................................. 168

Selecting Page Setup Settings - Mac .......................................................................................... 168

Selecting Print Layout Options - Mac........................................................................................... 169

Selecting Double-sided Printing Settings - Mac........................................................................... 169

Double-sided Printing Options and Adjustments - Mac........................................................... 171

Managing Color - Mac ................................................................................................................. 171

Color Matching and Color Options - Mac ................................................................................ 172

Selecting Printing Preferences - Mac .......................................................................................... 173

Printing Preferences - Mac...................................................................................................... 174

Printing Your Document or Photo - Mac ...................................................................................... 175

Checking Print Status - Mac.................................................................................................... 175

Printing with the Epson Universal Print Driver - Windows................................................................. 176

Synchronizing Printer Settings - Epson Universal Print Driver - Windows ................................... 177

Selecting Basic Print Settings - Epson Universal Print Driver - Windows .................................... 179

Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows ........... 181

Selecting Maintenance Options - Epson Universal Print Driver - Windows.................................. 183

Extended Settings - Epson Universal Print Driver - Windows ................................................. 184

Selecting Default Print Settings - Epson Universal Print Driver - Windows.................................. 185

Locking Printer Settings - Epson Universal Print Driver - Windows ............................................. 187

Epson Universal Print Driver Locked Setting Options ............................................................. 188

Adding Network Printers - Epson Universal Print Driver - Windows............................................. 189

Printing with the PostScript (PS3) Printer Software - Windows ........................................................ 192

Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows ....................... 192

Selecting Basic Print Settings - PostScript Printer Software - Windows ...................................... 193

Selecting Additional Layout and Print Options - PostScript Printer Software - Windows ............. 196

Selecting Default Print Settings - PostScript Printer Software - Windows.................................... 197

Printing with the PostScript (PS3) Printer Software - Mac ................................................................ 198

Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac ............................... 199

Selecting Basic Print Settings - PostScript Printer Software - Mac ............................................. 200

Selecting Page Setup Settings - PostScript Printer Software - Mac ............................................ 205

Selecting Print Layout Options - PostScript Printer Software - Mac............................................. 206

Sizing Printed Images - PostScript Printer Software - Mac ......................................................... 207

Managing Color - PostScript Printer Software - Mac ................................................................... 207

Printing Your Document or Photo - PostScript Printer Software - Mac ........................................ 208

Checking Print Status - PostScript Printer Software - Mac ..................................................... 209

Cancelling Printing Using a Product Button...................................................................................... 210

Scanning .................................................................................................................................................. 211

Starting a Scan................................................................................................................................. 211

Starting a Scan Using the Product Control Panel ........................................................................ 211

Scanning to Email ................................................................................................................... 213

Scanning to a Network Folder or FTP Server.......................................................................... 215

Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture............ 218

Control Panel Scanning Options............................................................................................. 219

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 222

Starting a Scan from a Scanning Program................................................................................... 224

Starting a Scan from a Smart Device........................................................................................... 226

Scanning with Document Capture Pro or Document Capture .......................................................... 226

Scanning in Epson Scan 2 ............................................................................................................... 229

Additional Scanning Settings - Main Settings Tab ....................................................................... 232

Additional Scanning Settings - Advanced Settings Tab............................................................... 232

Saving Scanned Documents as a Searchable PDF..................................................................... 233

Image Format Options................................................................................................................. 235

Scan Resolution Guidelines ........................................................................................................ 236

Scanning Special Projects................................................................................................................ 236

Scanning to a SharePoint Server or Cloud Service ..................................................................... 236

Scanning Multi-Page Originals as Separate Files........................................................................ 238

Entering a User ID and Password for Scanning ............................................................................... 240

Creating Contacts for Scanning ....................................................................................................... 241

Faxing....................................................................................................................................................... 244

Connecting a Telephone or Answering Machine.............................................................................. 244

Setting Up Fax Features .................................................................................................................. 250

Setting Up Basic Fax Features .................................................................................................... 250

Using the Fax Setup Wizard ................................................................................................... 250

Selecting the Line Type........................................................................................................... 252

Setting the Number of Rings to Answer .................................................................................. 254

Selecting Advanced Fax Settings................................................................................................ 256

Send Settings - Fax................................................................................................................. 257

Print Settings - Fax.................................................................................................................. 258

Basic Settings - Fax ................................................................................................................ 259

Security Settings - Fax............................................................................................................ 261

Setting Up the Fax Utility - Windows............................................................................................ 262

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 264

Setting Up Contacts and Contact Groups......................................................................................... 265

Setting Up Contacts Using the Product Control Panel................................................................. 266

Creating a Contact .................................................................................................................. 266

Editing or Deleting a Contact .................................................................................................. 268

Creating a Contact Group ....................................................................................................... 270

Editing or Deleting a Contact Group........................................................................................ 272

Importing Contacts Using the Fax Utility - Windows .................................................................... 274

Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 277

Sending Faxes ................................................................................................................................. 279

Sending Faxes from the Product Control Panel........................................................................... 279

Sending a Fax Using the Keypad, Contact List, or History...................................................... 280

Fax Sending Options .............................................................................................................. 282

Sending a Fax at a Specified Time ......................................................................................... 284

Sending a Fax on Demand ..................................................................................................... 286

Sending a Stored Fax ............................................................................................................. 286

Dialing Fax Numbers from a Connected Telephone ............................................................... 288

Sending Faxes Using the Fax Utility - Windows .......................................................................... 289

Sending Faxes Using the Fax Utility - Mac .................................................................................. 291

Receiving Faxes............................................................................................................................... 294

Fax Reception ............................................................................................................................. 294

Receiving Faxes Automatically ................................................................................................... 295

Receiving Faxes Manually........................................................................................................... 295

Forwarding Received Faxes........................................................................................................ 296

Receiving a Fax by Polling .......................................................................................................... 297

Viewing a Fax on the LCD Screen (Using the Fax Box)............................................................... 298

Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 300

Checking Fax Status ....................................................................................................................... 303

Printing Fax Reports......................................................................................................................... 304

Fax Report Options ..................................................................................................................... 304

Using External USB Devices with Your Product................................................................................... 306

Connecting a USB Device................................................................................................................ 306

USB Device Photo File Specifications ......................................................................................... 306

Disconnecting a USB Device............................................................................................................ 307

Viewing and Printing from the LCD Screen ...................................................................................... 307

Printing JPEG Photos.................................................................................................................. 307

Printing TIFF and PDF Files ....................................................................................................... 308

Print Setting Options - Device Mode............................................................................................ 309

Transferring Files on a USB Device ................................................................................................. 310

Setting Up File Sharing for File Transfers from Your Computer................................................... 311

Transferring Files from a USB Device to Your Computer ............................................................ 312

Replacing Ink Supply Units (Ink Packs), Maintenance Boxes, and Cassette Rollers ........................ 314

Check Ink and Maintenance Box Status........................................................................................... 314

Checking Ink Status on the LCD Screen...................................................................................... 315

Checking Ink and Maintenance Box Status with Windows .......................................................... 316

Checking Ink and Maintenance Box Status - Mac ....................................................................... 318

Purchase Epson Ink Packs and Maintenance Boxes ....................................................................... 319

Ink Supply Unit (Ink Pack) Part Numbers..................................................................................... 319

Removing and Installing Ink Packs................................................................................................... 320

Printing with Black Ink and Expended Color Ink Packs .................................................................... 324

Printing with Expended Color Ink Packs - Windows .................................................................... 324

Conserving Low Black Ink with Windows ......................................................................................... 325

Replacing the Maintenance Box....................................................................................................... 325

Replacing the Rollers for Paper Cassette 1...................................................................................... 327

Replacing the Rollers for Paper Cassettes 2 to 4 ............................................................................. 332

Resetting the Roller Counter on the LCD Screen ............................................................................. 337

Adjusting Print Quality............................................................................................................................ 339

Print Head Maintenance................................................................................................................... 339

Print Head Nozzle Check............................................................................................................. 340

Checking the Nozzles Using the Product Control Panel ......................................................... 340

Checking the Nozzles Using a Computer Utility...................................................................... 342

Print Head Cleaning .................................................................................................................... 344

Cleaning the Print Head Using the Product Control Panel ...................................................... 345

Cleaning the Print Head Using a Computer Utility................................................................... 346

Print Quality Adjustment................................................................................................................... 348

Adjusting the Print Quality Using the Product Control Panel........................................................ 349

Adjusting the Quality for Each Paper Type .................................................................................. 350

Cleaning the Paper Guide ................................................................................................................ 353

Cleaning and Transporting Your Product ............................................................................................. 355

Cleaning Your Product ..................................................................................................................... 355

Transporting Your Product ............................................................................................................... 359

Solving Problems .................................................................................................................................... 362

Product Status Messages ................................................................................................................ 362

Job Status Error Codes .................................................................................................................... 365

Running a Product Check ................................................................................................................ 369

Resetting Control Panel Defaults ..................................................................................................... 371

Solving Setup Problems ................................................................................................................... 372

Product Does Not Turn On or Off................................................................................................. 373

Noise After Ink Installation ........................................................................................................... 373

Software Installation Problems .................................................................................................... 373

Solving Network Problems ............................................................................................................... 374

Product Cannot Connect to a Wireless Router or Access Point .................................................. 374

Network Software Cannot Find Product on a Network................................................................. 376

Product Does Not Appear in Mac Printer Window ....................................................................... 377

Cannot Print Over a Network....................................................................................................... 377

Cannot Scan Over a Network ...................................................................................................... 378

Solving Copying Problems ............................................................................................................... 379

Product Makes Noise, But Nothing Copies.................................................................................. 380

Product Makes Noise When It Sits for a While............................................................................. 380

Originals Do Not Feed From the Automatic Document Feeder.................................................... 380

Solving Paper Problems................................................................................................................... 381

Paper Feeding Problems............................................................................................................. 382

Paper Jam Problems in the Front Cover (A) ................................................................................ 383

Paper Jam Problems in the Rear Paper Feed Slot (B1) .............................................................. 385

Paper Jam Problems in the Cassette (C1/C2/C3/C4).................................................................. 385

Paper Jam Problems in the Rear Cover 1 (D1)............................................................................ 387

Paper Jam Problems in the Rear Cover (E) of the Optional Paper Cassette Unit ....................... 389

Document Jams in the Automatic Document Feeder (F) ............................................................. 392

Paper Ejection Problems ............................................................................................................. 397

Solving Problems Printing from a Computer..................................................................................... 397

Nothing Prints.............................................................................................................................. 397

Product Icon Does Not Appear in Windows Taskbar ................................................................... 398

Printing is Slow ............................................................................................................................ 399

Solving PostScript Printing Problems............................................................................................... 400

Nothing Prints Using the PostScript Printing Software................................................................. 400

Documents Print Incorrectly Using the PostScript Printing Software ........................................... 401

Accessing Printer Properties - PostScript - Windows .................................................................. 401

Solving Page Layout and Content Problems.................................................................................... 402

Inverted Image............................................................................................................................. 402

Too Many Copies Print ................................................................................................................ 402

Blank Pages Print ........................................................................................................................ 403

Incorrect Margins on Printout....................................................................................................... 403

Incorrect Characters Print............................................................................................................ 404

Incorrect Image Size or Position.................................................................................................. 404

Slanted Printout........................................................................................................................... 404

Solving Print Quality Problems......................................................................................................... 405

White or Dark Lines in Printout .................................................................................................... 405

Blurry or Smeared Printout .......................................................................................................... 406

Faint Printout or Printout Has Gaps ............................................................................................. 407

Grainy Printout............................................................................................................................. 408

Incorrect Colors ........................................................................................................................... 409

Solving Scanning Problems ............................................................................................................. 410

Scanning Software Does Not Operate Correctly ......................................................................... 410

Cannot Start Epson Scan 2 ......................................................................................................... 410

Solving Scanned Image Quality Problems ....................................................................................... 411

Image Consists of a Few Dots Only............................................................................................. 412

Line of Dots Appears in All Scanned Images............................................................................... 412

Straight Lines in an Image Appear Crooked ................................................................................ 412

Image is Distorted or Blurry ......................................................................................................... 412

Image Colors are Patchy at the Edges ........................................................................................ 413

Image is Too Dark ....................................................................................................................... 413

Back of Original Image Appears in Scanned Image .................................................................... 413

Ripple Patterns Appear in an Image ............................................................................................ 414

Scanned Image Colors Do Not Match Original Colors................................................................. 414

Scanned Image Edges are Cropped ........................................................................................... 415

Solving Faxing Problems.................................................................................................................. 415

Cannot Send or Receive Faxes................................................................................................... 415

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 417

Fax Memory Full Error Appears................................................................................................... 417

Sent Fax Quality is Poor .............................................................................................................. 418

Sent Fax is Received in an Incorrect Size ................................................................................... 419

Received Fax Quality is Poor ...................................................................................................... 419

Received Fax is Not Printed ........................................................................................................ 419

Solving USB Device Problems ......................................................................................................... 420

Cannot View or Print from a USB Device..................................................................................... 420

Cannot Save Files on a USB Device ........................................................................................... 421

Cannot Transfer Files To or From a USB Device......................................................................... 421

Uninstall Your Product Software....................................................................................................... 421

Uninstalling Product Software - Windows.................................................................................... 422

Uninstalling Product Software - Mac............................................................................................ 423

Where to Get Help............................................................................................................................ 423

Technical Specifications ........................................................................................................................ 425

Windows System Requirements ...................................................................................................... 425

Mac System Requirements .............................................................................................................. 426

Paper Specifications ........................................................................................................................ 427

Printable Area Specifications ........................................................................................................... 428

Scanning Specifications ................................................................................................................... 429

Automatic Document Feeder (ADF) Specifications .......................................................................... 430

Fax Specifications ............................................................................................................................ 430

Ink Pack Specifications .................................................................................................................... 431

Dimension Specifications ................................................................................................................. 432

Electrical Specifications ................................................................................................................... 433

Environmental Specifications ........................................................................................................... 433

Interface Specifications .................................................................................................................... 433

External USB Device Specifications................................................................................................. 434

Network Interface Specifications ...................................................................................................... 434

Safety and Approvals Specifications ................................................................................................ 435

PS3 Mode Fonts............................................................................................................................... 436

PCL Mode Fonts (URW)................................................................................................................... 438

Symbol Sets ..................................................................................................................................... 440

Notices ..................................................................................................................................................... 444

Important Safety Instructions............................................................................................................ 444

General Product Safety Instructions ............................................................................................ 444

Optional Cabinet Safety Instructions ........................................................................................... 446

Ink Pack Safety Instructions ........................................................................................................ 446

Wireless Connection Safety Instructions ..................................................................................... 447

LCD Screen Safety Instructions................................................................................................... 447

Telephone Equipment Safety Instructions ................................................................................... 448

FCC Compliance Statement............................................................................................................. 448

Binding Arbitration and Class Waiver ............................................................................................... 451

Trademarks...................................................................................................................................... 454

Copyright Notice............................................................................................................................... 454

libTIFF Software Acknowledgment.............................................................................................. 455

A Note Concerning Responsible Use of Copyrighted Materials................................................... 456

Default Delay Times for Power Management for Epson Products ............................................... 456

Copyright Attribution.................................................................................................................... 456

WF-C869R User's Guide

Welcome to the WF-C869R User's Guide.

For a printable PDF copy of this guide, click here.

Product Basics

See these sections to learn about the basic features of your product.

Installing the Optional Cabinet and Paper Cassettes Using the Control Panel Product Parts Locations Checking for Software Updates Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Using Google Cloud Print Setting Up Google Cloud Print on a Chromebook Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets

Installing the Optional Cabinet and Paper Cassettes

Follow the instructions in this section to install the optional cabinet and paper cassettes to your product. If you are installing the optional cabinet, install the cabinet under the bottom optional cassette unit first.

Installing the Optional Cabinet Installing the Optional Paper Cassette Units

Parent topic: Product Basics

Installing the Optional Cabinet

You can install the optional cabinet to provide mobility and extra storage space.

1. Turn off the product, and unplug the power cord and any connected cables.

Warning: To avoid electric shock, make sure you unplug the power cord.

2. Remove the cabinet from its packaging and remove any protective materials.

3. Make sure you have all the items shown here:

1 Optional cabinet

2 Side stands (×2)

3 Front reinforcing bar

4 Rear reinforcing bar

5 Front cover

6 Cabinet screws (×2)

7 Rear brackets (×2)

8 Bracket screws (x2)

9 Side stand and reinforcing bar screws (×8)

4. Place the stands between the cabinet's casters as shown.

5. Secure the stands to the cabinet with the included screws.

Caution: Make sure the stands are securely attached or the product may fall over.

6. Attach and secure the reinforcing bars to the stands with the included screws.

7. Place the cabinet on a flat surface and lock the front casters.

8. Attach the front cover to the stands.

9. Remove the output tray from the product.

10. Remove paper cassette 2 from the product.

Note: If you are installing the optional cabinet under the optional paper cassette unit, remove the paper cassette from the optional cassette unit instead.

11. Lift up your product or optional cassette unit and gently lower it onto the cabinet with the corners aligned. Secure the product or optional cassette unit to the cabinet with the included screws using a screwdriver.

Note: Screws may be left over after installation.

Warning: To lift the product, have two or more people hold it as shown here. Lifting from other areas

may cause the product to fall or cause you to pinch your fingers when placing the product down.

12. Secure the back of the product or paper cassette unit to the cabinet using the included brackets and screws.

13. Insert the paper cassette you removed and attach the output tray.

14. Connect the power cord and other connection cables, then plug in the product.

Parent topic: Installing the Optional Cabinet and Paper Cassettes

Installing the Optional Paper Cassette Units

You can install up to two optional paper cassette units to provide more paper capacity. If you are using the optional cabinet, install the cabinet under the bottom optional cassette unit first.

1. Turn off the product, and unplug the power cord and any connected cables.

Warning: To avoid electric shock, make sure you unplug the power cord.

2. Uninstall any optional cassette units already installed on the product.

Note: To uninstall optional cassette units, turn off the product, unplug the power cord, disconnect any cables, and follow the rest of these instructions in reverse.

3. Remove the paper cassette unit from its packaging and remove any protective materials.

4. Make sure you have all the items shown here:

1 Optional cassette

2 Screws (×4)

3 Paper size label

4 Cassette number sticker

5. Remove the output tray.

6. Remove paper cassette 2 from the product.

7. Remove the paper cassette from the optional paper cassette unit.

8. Stack all optional paper cassette units on top of each other and secure them to each other with the included screws.

9. Lift up your product and gently lower it onto the paper cassette unit with the corners aligned. Secure the product to the paper cassette unit with the included screws using a screwdriver.

Note: Screws may be left over after installation.

Warning: To lift the product, have two people hold it as shown here. Lifting from other areas may

cause the product to fall or cause you to pinch your fingers when placing the product down.

10. Secure the back of the paper cassette units to each other and to the product using the included brackets and screws.

11. Insert a label into the holder indicating the paper size to be loaded in each of the paper cassettes.

12. Insert the paper cassette and place the correct sticker on the cassette unit to indicate the cassette number.

13. Connect the power cord and other connection cables, then plug in the product.

14. Turn on the product.

15. Pull out and reinsert the paper cassettes in the optional paper cassette units and confirm that each cassette unit number is displayed on the screen.

16. Enable the optional paper cassette units in the printer software.

Enabling the Optional Paper Cassettes - Windows Enabling the Optional Paper Cassettes - Mac

Parent topic: Installing the Optional Cabinet and Paper Cassettes

Related tasks

Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows

Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac

Enabling the Optional Paper Cassettes - Windows

You need to enable the optional paper cassette units before you can use them with the printer software.

Note: If you are using the Epson Universal Print Driver or PostScript (PS3) printer software, see the link below to enable the optional cassette units.

1. Do one of the following:

• Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your

product name and select Manage > Printer properties.

• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound >

Devices and Printers. Right-click your product name and select Printer properties.

• Windows 7: Click and select Devices and Printers. Right-click your printer name and select

Printer properties.

• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound,

then right-click your printer name and select Properties.

• Windows XP: Click Start and select Printers and Faxes. Right-click your product name and

select Properties.

2. Click the Optional Settings tab.

You see a window like this:

3. Make sure Acquire from Printer is selected, and click Get.

The optional paper sources are listed in the Current Printer Information section.

4. Click OK.

The optional paper cassettes are now enabled.

Parent topic: Installing the Optional Paper Cassette Units

Related tasks

Synchronizing Printer Settings - Epson Universal Print Driver - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Enabling the Optional Paper Cassettes - PostScript Printer Software - Windows Synchronizing Printer Settings - Epson Universal Print Driver - Windows

Enabling the Optional Paper Cassettes - Mac

You need to enable the optional paper cassette units before you can use them with the printer software.

Note: If you are using the PostScript (PS3) printer software, see the link below to enable the optional cassette units.

1. In the Apple menu or the Dock, select System Preferences.

2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies.

3. Select Driver or Options.

You see a screen like this:

4. Select the number of cassette units installed as the Lower Cassette setting.

5. Click OK.

The optional paper cassettes are now enabled.

Parent topic: Installing the Optional Paper Cassette Units

Related tasks

Enabling the Optional Paper Cassettes - PostScript Printer Software - Mac

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights Selecting the Date and Time Selecting Your Country or Region Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Changing LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Preventing PC Connection via USB

Parent topic: Product Basics

Control Panel Buttons and Lights

The power button and light

2 The NFC (Near Field Communication) tag

The Received Fax light

The home button

5 The LCD screen

6 The log out button

The help button

The stop button

The Interrupt button

The Reset button

11 The Paper Setting button

12 The Job/Status button, the Error light, and the Data light

13 The numeric keypad

14 The Contacts button

15 The C clear button

Status Icon Information

Parent topic: Using the Control Panel

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions. Press the

icon to view or change the current network settings.

Icons Description

Displays additional information or instructions, such as loading paper or placing a document.

Displays the Printer Status screen.

Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be reduced. Press this icon to change the settings.

Quiet Mode is disabled. Press this icon to change the settings.

The Mute setting is enabled. The printer does not make any sound when you press buttons on the control panel.

Icons Description

Displays the Fax Data Information screen.

Press this icon to enable sleep mode and turn off the LCD screen.

The indicated setting has changed.

There is a problem with the indicated setting. Press the icon to resolve the problem.

No Ethernet connection.

An Ethernet connection is established.

No Wi-Fi connection.

A Wi-Fi network error has occurred or the product is searching for a connection.

A Wi-Fi connection is established. The number of bars indicates the connection's signal strength.

No Wi-Fi Direct connection.

A Wi-Fi Direct connection is established.

Access to the product's functions are restricted to authorized users. Press the icon to log in to the printer using a user name and password. Contact your administrator if you do not know the login information.

Access to the product's functions are restricted to authorized users and a user is currently logged in. Press the icon to log out of the current user account.

Parent topic: Control Panel Buttons and Lights

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select Basic Settings.

5. Select Date/Time Settings.

You see a screen like this:

6. Select Daylight Saving Time.

7. Select the setting that applies to your area:

• Winter: it is winter or your region does not use Daylight Saving Time (DST)

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.

8. Select Date/Time.

9. Select the date format you want to use.

10. Use the numeric keypad to enter the current date.

11. Select the time format you want to use.

12. Use the numeric keypad to enter the current time.

Parent topic: Using the Control Panel

Selecting Your Country or Region

Before using your product, select the country or region in which you are using your product.

Note: If you change the country or region, your fax settings return to their defaults and you must select

them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

4. Select Basic Settings.

5. Scroll down and select Country/Region.

6. Scroll up or down, if necessary, and select your country or region.

You see a confirmation screen.

7. If the setting is correct, select Yes. (If not, select No and retry.)

Parent topic: Using the Control Panel

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:

• Network settings

• Web Service settings

• Scan settings

• System Administration settings

• Fax settings

• Web Config settings

• EpsonNet Config settings

Note: For more information on administration settings, see the Administrator's Guide.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Scroll down and select System Administration.

5. Select Security Settings.

6. Scroll down and select Admin Settings.

7. Select Admin Password.

8. Select Register.

You see a screen like this:

9. Use the displayed keyboard to enter a password and select OK.

10. Enter your password again to confirm.

Note: Keep a copy of your password in a safe place.

11. Select OK.

12. Turn Lock Setting on.

When the control panel is locked, you must enter the password to access any of the locked settings.

Note: If you forget your password, contact Epson for assistance.

Entering Characters on the LCD Screen Using Presets

Parent topic: Using the Control Panel

Related tasks

Setting User Feature Restrictions (Access Control)

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

• To move the cursor, select the left or right arrows.

• To change the case of letters, select .

Using Presets

• To delete the previous character, select .

• To enter numbers or symbols, select .

• To enter a space, select Space.

Parent topic: Setting a Password and Locking the Control Panel

You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary.

Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Presets.

You see a screen like this:

3. Select Add New. Enter the Administrator password, if necessary.

Note: You can save up to 50 presets.

4. Select the function for which you want to set up a preset.

You see the main screen for that function, such as the Copy screen:

5. Select the settings you want to save and select Register.

You see a screen like this:

6. Select Name.

You see a screen like this:

7. Use the displayed keyboard to enter a name for the preset and select OK.

8. Select OK.

When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list.

Parent topic: Setting a Password and Locking the Control Panel

Related tasks

Entering Characters on the LCD Screen

Setting User Feature Restrictions (Access Control)

Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product. Restricted features require the user to enter an ID and password on the product control panel.

After you setup feature restrictions, you must enable them using the product control panel.

Note: For more information on administration settings, see the Administrator's Guide.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Scroll down and select System Administration.

5. Select Security Settings.

6. Select Access Control.

7. Select On.

8. Enable Accept Unknown User Jobs to allow users to print from generic drivers or use the WSD scanning function.

Parent topic: Using the Control Panel

Related tasks

Setting a Password and Locking the Control Panel Entering a User ID and Password for Printing Entering a User ID and Password for Scanning

Changing LCD Screen Language

You can change the language used on the LCD screen.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Scroll down and select Language.

6. Select a language.

Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select Sound.

6. Select Normal Mode or Quiet Mode.

Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode.

7. Select Button Press.

8. Press to decrease or to increase the sound.

9. Select OK to exit.

Note: You can also adjust the Sound Type and the sound level for various product functions.

Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select LCD Brightness.

6. Do one of the following:

• Press the – or + icons to decrease or increase the brightness.

• Press the brightness level on the LCD screen, select a number from the on-screen keypad, and

press OK.

7. Select OK to exit.

Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Scroll down and set Operation Time Out to Off.

Parent topic: Using the Control Panel

Preventing PC Connection via USB

You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Printer Settings.

You see a screen like this:

5. Scroll down and select PC Connection via USB.

6. Select Disable.

Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front Product Parts - Inside Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem.

1 Automatic Document Feeder (ADF) cover (F)

2 ADF edge guides

3 ADF input tray (F)

4 ADF output tray

5 Ink cases (P1, P2)

6 Paper cassettes 1 and 2 (C1 and C2)

7 Optional cassettes 3 and 4 (C3 and C4)

8 Optional cabinet

1 Rear paper feed edge guides

2 Paper support and extension

3 Rear paper feed slot (B1)

4 Feeder guard

5 Output tray

6 Paper cassette edge guides

7 Paper cassette

Parent topic: Product Parts Locations

Product Parts - Inside

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.

1 Document cover

2 Scanner glass

3 Control panel

4 USB Type A port for external devices

5 Print head

6 Front cover (A)

Parent topic: Product Parts Locations

Product Parts - Back

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.

1 Rear cover 2 (D2)

2 AC inlet

3 Rear cover 1 (D1)

4 Paper cassette rear covers (E)

5 Service USB port for future use(do not remove sticker)

6 Line port

7 EXT port

8 LAN port

9 USB port

Note: If you are using a USB connection, make sure you insert the cable in the correct orientation.

Parent topic: Product Parts Locations

Checking for Software Updates

Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.

• Windows: Your printer software automatically checks for updates. You can also manually update the

software by selecting Software Update here:

• Accessing the Windows Desktop and right-clicking the icon for your product in the right side of the Windows taskbar, or clicking the up arrow and right-clicking .

• On the Maintenance tab in the printer settings window

You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows.

• OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.

• macOS 10.12.x: You can manually update the software by opening the App Store, selecting

Updates, searching for a software update option for Epson Software, and selecting Update.

Parent topic: Product Basics

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings Changing the Power Off Timer Settings

Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Select Sleep Timer. Enter the administrator password, if necessary.

You see a screen like this:

6. Do one of the following:

• Press the – or + icon to decrease or increase the number of minutes.

• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen keypad, and press OK.

7. Select OK.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Basic Settings.

5. Do one of the following depending on the setting you see displayed on the LCD screen:

• Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours).

• Select Power Off Settings, then select Power Off If Inactive to adjust the time before the product turns off automatically or Power Off If Disconnected to turn the product off after 30 minutes of inactivity over the network.

Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

Print from anywhere with these Epson Connect solutions:

• Epson Email Print

• Epson iPrint Mobile App

• Epson Remote Print

Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.

Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud

Parent topic: Product Basics

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Web Service Settings.

5. Select Epson Connect Services

You see a screen like this:

6. Select Register.

7. Follow the instructions on the screen to activate your product's email address.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

1. Connect your product to your network. See the link below.

2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.

3. Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.

3. Download Epson iPrint from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson iPrint and select your Epson product.

Now you are ready to print or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.

1. Connect your Epson product to your wireless network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

Note: Make a note of your product's email address.

3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.

4. Download and install the Remote Print software.

5. Enter the email address and optional access key of your Epson product during Remote Print setup.

6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

1. Connect your Epson product to your network. See the link below.

Note: Make a note of your product's email address and password.

3. Visit epsonconnect.com to sign into your account with the email address and password you selected.

4. Select your product, select Scan to Cloud, and select Destination List.

5. Click Add, then follow the instructions on the screen to create your destination list.

6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of iOS, and Mac with the latest version of OS X or macOS.

Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable the messages, if necessary.

1. Load paper in your product.

2. Set up your product for wireless printing. See the link below.

3. Connect your Apple device to the same wireless network that your product is using.

4. Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking Selecting Default Paper Settings - Administrator

Using Google Cloud Print

With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

1. Connect your Epson product to your wireless network. See the link below.

2. Note your product's IP address by checking your network status. See the link below.

3. Connect your computer or your Apple or Android device to the same wireless network as your Epson product.

4. Enter your product's IP address into the address bar of a web browser.

5. Select the Google Cloud Print Services option.

Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to update your product.

6. Click Register.

7. Select the checkbox to agree to the Usage Advisory and click Next.

8. Click OK to launch the sign-in page.

A separate browser window opens.

9. Enter your Google Account username and password and click Sign in, or, if you don't have an account, click Sign up for a new Google Account and follow the on-screen instructions.

10. Click Finish printer registration to complete setup and print a test page.

Your product is now linked to your Google Account and can be accessed from any Chromebook, computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Setting Up Google Cloud Print on a Chromebook

With a Google Account, you can print from a Chromebook without drivers or cables.

1. Connect your Epson product to your wireless network. See the link below.

2. Turn on your Chromebook and connect it to the same wireless network as your product.

Note: See your Chromebook's documentation for details on connecting to a network.

3. Do one of the following:

• Click Add to Cloud Print in the notification that appears in the corner of your Chromebook

screen.

Note: If you do not see a notification, check to see if a number appears in the status area at the lower-right corner of the screen. Click this number to open the notifications menu, then click Add to Cloud Print.

• Open a web browser and enter chrome://devices in the address bar. Skip to step 4.

• If you see a registration confirmation screen instead, click Register.

4. Click Add Device.

5. Click the Register button that appears next to your product.

6. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation message.

7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page.

Your product is now linked to your Google Account and can be accessed from any Chromebook, iPhone, or Android phone with Internet access. Visit Epson Support for Google Cloud Print (U.S) or Epson

Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Epson Print Enabler plug-in from Google Play.

3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Amazon device to the same wireless network as your product.

3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.

Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.

Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Fire OS Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Windows 10 Mobile device to the same wireless network as your product.

3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.

Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Windows 10 Mobile Printing (one of many Epson Connect Partner Solutions) and check the compatibility of your mobile device.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

Note: The Epson Print and Scan App does not support Windows 10 Mobile printing.

1. Connect your Epson product to your wireless network. See the link below.

2. Download Epson Print and Scan App from the Microsoft Windows Store.

3. Connect your Windows tablet to the same wireless network as your product.

4. Open Epson Print and Scan App and select your Epson product.

Now you are ready to print photos or scan.

Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson Print and Scan App.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.

Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.

1 Epson product

2 Wireless router or access point

3 Computer with a wireless interface

4 Computer

5 Internet

6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.

Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Router.

4. Select Start Setup, Change Settings, or Change to Wi-Fi Connection.

5. Select Wi-Fi Setup Wizard.

6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name.

7. Select the Password field and enter your wireless password using the displayed keypad.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and

lowercase letters, and numeric or special characters.

• To move the cursor, press the left or right arrows.

• To change the case of letters, press .

• To delete the previous character, press .

• To enter numbers and symbols, press .

• To enter a space, press Space.

8. Press OK when you finish entering your password.

9. Confirm the displayed network settings and select Start Setup to save them.

10. If you want to print a network setup report, select Print Check Report. (Otherwise, select OK.)

11. Press the home button to exit.

You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Note: If you don't see the icon, you may have selected the wrong network name or entered the

password incorrectly. Repeat these steps to try again.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices.

1 Epson product

2 Computer with a wireless interface

3 Other wireless device

Enabling Wi-Fi Direct Mode

Parent topic: Wi-Fi or Wired Networking

Enabling Wi-Fi Direct Mode

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Scroll down and select Start Setup.

5. Select Start Setup again.

You see a screen like this:

6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

7. Press the home button to exit.

Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.

Parent topic: Wi-Fi Direct Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Router.

4. Select Push Button Setup (WPS).

5. Follow the instructions on the LCD screen to complete WPS setup.

6. Press the home button to exit.

Note: If you don't see the icon, repeat these steps to try again.

Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Network Settings.

5. Select Network Status.

6. Select Print Status Sheet.

7. Select Print.

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi or Wired Networking

Configuring Email Server Settings

To use features such as scanning to email or forwarding faxes to email, you need to configure the email server. You can select settings for the email server using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Scroll down and select Advanced.

5. Select Email Server.

6. Select Server Settings.

You see a screen like this:

7. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.

8. Select Proceed to save your settings.

9. Select Close to exit.

10. Select Connection Check to verify the connection to the email server.

Parent topic: Wi-Fi or Wired Networking

Related tasks

Scanning to Email Forwarding Received Faxes

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.

Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection

Connecting to a New Wi-Fi Router Disabling Wi-Fi Features

Parent topic: Wi-Fi or Wired Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product.

Note: For more information on administration settings, see the Administrator's Guide.

1. Print a network status sheet.

2. Locate the IP address for your product that is listed on the network status sheet.

3. On a computer or other device connected to the same network as your product, open a web browser.

4. Enter your product's IP address into the address bar.

You see the available Web Config utility options.

Parent topic: Changing or Updating Network Connections

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection.

1. Disconnect the USB cable from your product.

2. Uninstall your product software.

3. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.

1. Disable your product's Wi-Fi features.

2. Connect one end of an Ethernet network cable to the product's LAN port.

3. Connect the other end to any available LAN port on your router or access point.

4. Uninstall your product software.

5. Download and install your product software from the Epson website.

6. Follow the on-screen instructions to install the software.

7. When you see the Select Your Connection screen, select Wired network connection.

8. If you see a Select Setup Option screen, select Set up printer for the first time.

9. Continue following the rest of the on-screen instructions.

Parent topic: Changing or Updating Network Connections

Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.

Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions.

1. Do one of the following:

• Windows: Uninstall your product software.

• Mac: Go to the next step.

2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related tasks

Uninstalling Product Software - Windows

Disabling Wi-Fi Features

You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.

Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use.

1. Press the home button, if necessary.

2. Press the icon.

You see a screen like this:

3. Select Router.

4. Select Change Settings.

5. Select Others.

6. Select Disable Wi-Fi.

7. Select Yes to disable Wi-Fi.

Parent topic: Changing or Updating Network Connections

Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software as described on the Start Here sheet.

To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support (U.S.),

epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.

Installing the Epson Universal Print Driver - Windows Installing the PostScript (PS3) Printer Software - Windows Installing the PostScript (PS3) Printer Software - Mac Selecting PDL (Page Description Language) Settings Selecting Printer Language and Interface Settings Printing a PCL or PS3 (PostScript) Status Sheet

Installing the Epson Universal Print Driver - Windows

The Epson Universal Print Driver supports multiple printer languages, such as PCL and ESC/P-R, and can be installed on a Windows computer.

Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software. Depending on your model, not all printer languages may be supported.

1. To download the EPSON Universal Print Driver file, visit epson.com/support (U.S.),

epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product.

2. Double-click the downloaded package.

3. Follow the on-screen instructions until you see this screen:

4. Select Yes: Network connection and click OK.

Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/PR. (You can change this setting later as needed.)

After the software finishes searching for products, you see a screen like this:

5. Do one of the following:

• If you are installing one product, make sure Add EPSON Universal Print Driver is selected and

continue with the next step.

• If you are installing more than one product, select Add found printers and go to step 9.

Note: You can customize and filter your product search results by clicking Display Settings.

6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically.

7. Select the product you want to install from the Found Printers list.

Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.

8. Click OK, then skip the remaining steps.

9. If you are installing more than one product, select the products from the Found Printers list and click

Add to Printer Folder.

The selected products appear in the lower section of the screen.

10. Select the checkbox next to the product you want to make your default printer, if necessary.

11. Click OK.

Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Installing the PostScript (PS3) Printer Software - Windows

If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.

Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software.

1. To download the Drivers and Utilities Combo Package - PS3 PostScript file, visit

epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and

select your product.

2. Double-click the downloaded package.

3. Click OK.

4. Click Accept.

5. Click Install.

6. Click Next and follow the on-screen instructions.

Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Installing the PostScript (PS3) Printer Software - Mac

If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.

Note: Make sure your product is turned on and connected to the same network as your computer before installing the printer software.

1. To download the Drivers and Utilities Combo Package - PS3 PostScript file, visit

epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and

select your product.

2. Double-click the downloaded package.

3. Double-click EPSON.

4. Click Continue on the next two screens.

5. Click Agree.

6. Click Install.

7. If necessary, enter the administrator password.

8. Click Start and follow the on-screen instructions.

Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Selecting PDL (Page Description Language) Settings

You can select settings for PCL and PostScript printing using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Printer Settings.

You see a screen like this:

5. Select PDL Print Configuration.

You see a screen like this:

6. Select one of the options shown above, then select the PDL print configuration options you want to use.

7. When you are finished, press the home button to exit.

PDL Print Configuration Options

Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing

PDL Print Configuration Options

Select the PDL Print Configuration options you want to use for PCL or PostScript printing.

PDL Print Configuration option

Common Settings

Paper Size Various sizes Sets the default paper size for PCL or PostScript

Paper Type Various paper

Orientation Portrait Sets the default orientation for PCL or PostScript

Quality Draft Sets the quality for PCL or PostScript printing

Ink Save Mode On/Off Saves ink by reducing print density

Print Order Last Page on

Number of Copies 1 to 999 Selects the number of copies to print

Available settings

types

Landscape

Standard

Best

Top

First Page on Top

Description

printing

Sets the default paper type for PCL or PostScript printing

printing

Starts printing from the first page of a file

Starts printing from the last page of a file

Binding Margin Left Edge Specifies the binding edge for double-sided documents

Top Edge

Auto Paper Ejection On/Off Ejects paper automatically when printing is stopped

during a print job

PDL Print Configuration option

Available settings

Description

2-Sided Printing On/Off Selects duplex printing

PCL Menu

Font Source Resident Uses a font preinstalled on the printer

Download Uses a font you have downloaded

Font Number 1 to 111 Selects the default font number for the default font

source

Pitch 0.44 to 99.99 cpi Selects the default font pitch if the font is scalable and

fixed-pitch (availability depends on font source and number settings)

Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and

proportional (availability depends on font source and number settings)

Symbol Set Various Selects the default symbol set. If the selected font is not

available for the selected symbol set, the font source and number are replaced with IBM-US (the default setting).

Form 5 to 128 lines Sets the number of lines for the selected paper size and

orientation. Changes the line spacing (VMI) stored in the printer. Later changes in page size or orientation cause changes in the Form value based on the stored VMI.

CR Function CR Selects the line feed command when printing with a

CR+LF

driver from a specific operating system

LF Function LF

CR+LF

PDL Print Configuration option

Paper Source Assign 4 Makes the paper source select command compatible

PS3 Menu

Error Sheet On/Off Prints a sheet showing the status when errors occur

Coloration Color Selects the color mode for PostScript printing

Image Protect On/Off Disable to lower the print quality automatically if the

Binary On/Off Enable when printing files that contain binary images

Text Detection On/Off Converts a text file to a PostScript file when printing

Available settings

4K Makes the paper source select command compatible

5S Makes the paper source select command compatible

Mono

Description

with HP LaserJet 4

with HP LaserJet 4000, 5000, and 8000

with HP LaserJet 5S

during PostScript or PDF printing

printer's memory becomes full

(available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII.

(available when Printing Language is set to PS3)

PDF Page Size Various sizes Selects the paper size when printing a PDF file. If Auto

is selected, the paper size is determined based on the size of the first page.

Parent topic: Selecting PDL (Page Description Language) Settings

Selecting Printer Language and Interface Settings

You can select printer language and interface settings using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings.

3. Select General Settings.

You see a screen like this:

4. Select Printer Settings.

You see a screen like this:

5. Select Printing Language.

6. Select the the printing language and interface options for your connection type.

7. When you are finished, press the home button to return to the Home screen.

Printing Language and Interface Options

Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Printing Language and Interface Options

Select the printing language and interface options you want to use.

Option Available

settings

USB I/F Timeout Setting 0.5 to 300

seconds

Printing Language Auto Select the language for the USB or network interface

PCL

PS3

PDF

PC Connection via USB Enable Select whether to allow USB communication with the

Disable

Parent topic: Selecting Printer Language and Interface Settings

Description

Specify the length of time before ending USB communication from a computer using the PCL or PostScript driver. This setting is necessary to avoid endless USB communication.

product

Printing a PCL or PS3 (PostScript) Status Sheet

You can print a PCL or PS3 (PostScript) status sheet to confirm the current font information.

1. Press the home button, if necessary.

2. Select Settings.

100

Epson WF-C869R User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Basics

Installing the Optional Cabinet and Paper Cassettes

Installing the Optional Cabinet

Installing the Optional Paper Cassette Units

Enabling the Optional Paper Cassettes - Windows

Enabling the Optional Paper Cassettes - Mac

Using the Control Panel

Control Panel Buttons and Lights

Status Icon Information

Selecting the Date and Time

Selecting Your Country or Region

Setting a Password and Locking the Control Panel

Entering Characters on the LCD Screen

Using Presets

Setting User Feature Restrictions (Access Control)

Changing LCD Screen Language

Adjusting Control Panel Sounds

Adjusting the Screen Brightness

Turning Off the Operation Time Out Setting

Preventing PC Connection via USB

Product Parts Locations

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Checking for Software Updates

Using Power Saving Settings

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Setting Up Epson Connect Services

Using Epson Email Print

Using the Epson iPrint Mobile App

Using Epson Remote Print

Using Epson Scan to Cloud

Using AirPrint

Using Google Cloud Print

Setting Up Google Cloud Print on a Chromebook

Android Printing Using the Epson Print Enabler

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Wi-Fi or Wired Networking

Wi-Fi Infrastructure Mode Setup

Selecting Wireless Network Settings from the Control Panel

Wi-Fi Direct Mode Setup

Enabling Wi-Fi Direct Mode

Wi-Fi Protected Setup (WPS)

Using WPS to Connect to a Network

Printing a Network Status Sheet

Configuring Email Server Settings

Changing or Updating Network Connections

Accessing the Web Config Utility

Changing a USB Connection to a Wi-Fi Connection

Changing a Wi-Fi Connection to a Wired Network Connection

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

Enabling Epson Universal Print Driver (PCL) or PostScript Printing

Installing the Epson Universal Print Driver - Windows

Installing the PostScript (PS3) Printer Software - Windows

Installing the PostScript (PS3) Printer Software - Mac

Selecting PDL (Page Description Language) Settings

PDL Print Configuration Options

Selecting Printer Language and Interface Settings

Printing Language and Interface Options

Printing a PCL or PS3 (PostScript) Status Sheet