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WF-BM4590
User Manual
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Epson WF-BM4590 User Manual

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WF-BM4590 User's Guide

Contents

WF-BM4590 User's Guide......................................................................................................................... 11
Product Basics .......................................................................................................................................... 12
Loading Paper ........................................................................................................................................... 22
Setting Up the Control Panel.............................................................................................................. 12
Printer Parts - Control Panel Buttons and Lights ........................................................................... 13
Changing LCD Screen Language.................................................................................................. 14
Turning Off Control Panel Sounds................................................................................................. 14
Product Parts Locations..................................................................................................................... 14
Printer Parts - Paper Path.............................................................................................................. 15
Printer Parts - Front....................................................................................................................... 17
Printer Parts - Inside...................................................................................................................... 18
Printer Parts - Back........................................................................................................................ 19
Using the Epson iPrint Mobile App..................................................................................................... 20
Loading Paper in the Cassette........................................................................................................... 22
Loading Envelopes ............................................................................................................................ 30
Paper Loading Capacity..................................................................................................................... 33
Available Epson Papers..................................................................................................................... 34
Paper or Media Type Settings............................................................................................................ 36
Setting the Paper Size for Each Source............................................................................................. 37
Setting the Paper Size for Each Source - Control Panel................................................................ 37
Setting the Paper Size for Each Source - Standard Epson Printer Software ................................. 38
Setting the Paper Size for Each Source - Standard Epson Printer Software - Windows........... 38
Setting the Paper Size and Source - PCL Printer Software - Windows.......................................... 40
Setting the Paper Size and Source - PostScript Printer Software.................................................. 41
Setting the Paper Size and Source - PostScript Printer Software - Windows............................ 41
Setting Additional Paper Options ....................................................................................................... 43
Enabling the Optional Second Paper Cassette .................................................................................. 44
Enabling the Optional Second Paper Cassette - PCL Printer Software - Windows........................ 44
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Enabling the Optional Second Paper Cassette - PostScript (PS3) Printer Software - Windows.... 46
Placing Originals on the Product............................................................................................................. 49
Placing Originals on the Scanner Glass............................................................................................. 49
Placing Originals in the Automatic Document Feeder........................................................................ 50
Copying...................................................................................................................................................... 54
Paper Type Settings - Copying........................................................................................................... 55
Paper Size Settings - Copying............................................................................................................ 56
Copying Options................................................................................................................................. 56
Printing From a Computer........................................................................................................................ 58
Printing with the Standard Epson Printer Software - Windows........................................................... 58
Selecting Basic Print Settings - Standard Epson Printer Software - Windows............................... 58
Paper Source Options - Standard EPSON Printer Software - Windows ................................... 60
Print Quality Options - Standard EPSON Printer Software - Windows...................................... 61
Multi-Page Printing Options - Standard EPSON Printer Software - Windows........................... 61
Selecting Double-sided Printing Settings - Standard EPSON Printer Software - Windows ........... 62
Double-sided Printing Options - Standard EPSON Printer Software - Windows....................... 64
Print Density Adjustments - Standard EPSON Printer Software - Windows.............................. 65
Selecting Additional Layout and Print Options - Standard EPSON Printer Software - Windows.... 65
Custom Color Correction Options - Standard EPSON Printer Software - Windows.................. 66
Additional Settings Options - Standard EPSON Printer Software - Windows............................ 68
Selecting a Printing Preset - Standard EPSON Printer Software - Windows................................. 68
Printing Your Document or Photo - Standard EPSON Printer Software - Windows....................... 69
Selecting Default Print Settings - Standard EPSON Printer Software - Windows.......................... 70
Printing with the PCL Printer Software - Windows.............................................................................. 71
Selecting the Product - PCL Printer Software - Windows .............................................................. 72
Selecting Basic Print Settings - PCL Printer Software - Windows.................................................. 74
Selecting Output and Graphics Options - PCL Printer Software - Windows .................................. 76
Selecting Finishing Options - PCL Printer Software - Windows..................................................... 77
Selecting Default Print Settings - PCL Printer Software - Windows............................................... 79
Printing with the PostScript (PS3) Printer Software - Windows .......................................................... 80
Selecting Basic Print Settings - PostScript Printer Software - Windows ........................................ 80
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows ............... 82
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Selecting Default Print Settings - PostScript Printer Software - Windows...................................... 84
Cancelling Printing Using a Product Button........................................................................................ 85
Scanning.................................................................................................................................................... 86
Connecting a USB Thumb Drive or External Device .......................................................................... 86
Starting a Scan................................................................................................................................... 87
Starting a Scan Using the Product Control Panel.......................................................................... 87
Scan to USB Device Options.................................................................................................... 89
Changing Default Scan Button Settings.................................................................................... 90
Starting a Scan Using the Epson Scan Icon.................................................................................. 90
Starting a Scan from a Scanning Program..................................................................................... 92
Selecting Epson Scan Settings .......................................................................................................... 94
Scan Modes................................................................................................................................... 94
Selecting the Scan Mode............................................................................................................... 94
Scanning in Home Mode ............................................................................................................... 95
Selecting a Scan Area - Home Mode........................................................................................ 98
Available Image Adjustments - Home Mode........................................................................... 101
Selecting a Scan Size - Home Mode....................................................................................... 102
Scanning in Office Mode.............................................................................................................. 104
Selecting a Scan Area - Office Mode ...................................................................................... 106
Available Image Adjustments - Office Mode ........................................................................... 108
Scanning in Professional Mode................................................................................................... 109
Available Image Types - Professional Mode........................................................................... 112
Selecting a Scan Area - Professional Mode............................................................................ 112
Selecting a Scan Size - Professional Mode............................................................................. 115
Available Image Adjustments - Professional Mode................................................................. 118
Selecting a Scan Size - Professional Mode............................................................................. 120
Image Preview Guidelines........................................................................................................... 123
Scan Resolution Guidelines ........................................................................................................ 123
Selecting Scan File Settings........................................................................................................ 124
Available Scanned File Types and Optional Settings.............................................................. 125
Scanning Special Projects................................................................................................................ 126
Scanning to a PDF File................................................................................................................ 126
Restoring Photo Colors as You Scan .......................................................................................... 129
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Replacing Ink and Maintenance Boxes ................................................................................................. 131
Check Ink and Maintenance Box Status........................................................................................... 131
Checking Ink Levels on the LCD Screen ..................................................................................... 131
Checking Ink and Maintenance Box Status With Windows.......................................................... 132
Replacing Ink ................................................................................................................................... 135
Replacing the Maintenance Box....................................................................................................... 135
Adjusting Print Quality............................................................................................................................ 138
Print Head Maintenance................................................................................................................... 138
Print Head Nozzle Check............................................................................................................. 138
Checking the Nozzles Using the Product Control Panel ......................................................... 138
Checking the Nozzles Using the Product Software................................................................. 141
Print Head Cleaning .................................................................................................................... 142
Cleaning the Print Head Using the Product Control Panel...................................................... 142
Cleaning the Print Head Using the Product Software.............................................................. 144
Print Head Alignment ....................................................................................................................... 145
Aligning the Print Head Using the Product Control Panel............................................................ 146
Aligning the Print Head Using the Product Software.................................................................... 148
Cleaning the Paper Path .................................................................................................................. 149
Ink Tube Flushing............................................................................................................................. 149
Flushing the Ink Tubes Using the Product Software.................................................................... 150
Cleaning Your Product............................................................................................................................ 151
Solving Problems.................................................................................................................................... 152
Product Status Messages ................................................................................................................ 152
Running a Product Check ................................................................................................................ 154
Resetting Control Panel Defaults ..................................................................................................... 156
Solving Setup Problems................................................................................................................... 157
Software Installation Problems.................................................................................................... 157
Noise After Ink Installation........................................................................................................... 157
Control Panel Setup Problems .................................................................................................... 158
Solving Network Problems............................................................................................................... 158
Product Cannot Connect to a Wireless Router or Access Point .................................................. 158
Network Software Cannot Find Product on a Network................................................................. 159
Cannot Print Over a Network....................................................................................................... 160
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Cannot Scan Over a Network...................................................................................................... 161
Printing a Network Status Sheet.................................................................................................. 161
Solving Copying Problems............................................................................................................... 162
Product Makes Noise, But Nothing Copies.................................................................................. 162
Product Makes Noise When It Sits for a While............................................................................. 163
Solving Paper Problems................................................................................................................... 163
Paper Feeding Problems............................................................................................................. 163
Paper Jam Problems Inside the Product ..................................................................................... 164
Paper Jam Problems in the Cassette .......................................................................................... 166
Paper Jam Problems in the Duplexer.......................................................................................... 168
Document Jams in the Automatic Document Feeder................................................................... 171
Paper Ejection Problems............................................................................................................. 174
Solving PCL/PostScript Problems.................................................................................................... 175
Nothing Prints.............................................................................................................................. 175
Settings Are Missing from the PCL or PostScript Printer Software.............................................. 175
Printing a PS3 (PostScript) Status Sheet..................................................................................... 176
Solving Problems Printing from a Computer..................................................................................... 176
Nothing Prints.............................................................................................................................. 177
Product Icon Does Not Appear in Windows Taskbar................................................................... 178
Printing is Slow............................................................................................................................ 178
Solving Page Layout and Content Problems.................................................................................... 179
Inverted Image............................................................................................................................. 180
Too Many Copies Print................................................................................................................ 180
Blank Pages Print........................................................................................................................ 180
Incorrect Margins on Printout....................................................................................................... 181
Incorrect Characters Print............................................................................................................ 181
Incorrect Image Size or Position.................................................................................................. 182
Slanted Printout........................................................................................................................... 182
Solving Print Quality Problems......................................................................................................... 182
White or Dark Lines in Printout.................................................................................................... 183
Blurry or Smeared Printout.......................................................................................................... 183
Faint Printout or Printout Has Gaps............................................................................................. 185
Grainy Printout............................................................................................................................. 185
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Incorrect Colors........................................................................................................................... 186
Solving Scanning Problems ............................................................................................................. 186
Scanning Software Does Not Operate Correctly ......................................................................... 187
Cannot Start Epson Scan............................................................................................................ 187
Scanning Does Not Function Correctly Using the PCL or PostScript Software ........................... 188
Solving Scanned Image Quality Problems....................................................................................... 188
Image Consists of a Few Dots Only............................................................................................. 188
Line of Dots Appears in All Scanned Images............................................................................... 189
Straight Lines in an Image Appear Crooked................................................................................ 189
Image is Distorted or Blurry ......................................................................................................... 189
Image Colors are Patchy at the Edges ........................................................................................ 190
Image is Too Dark ....................................................................................................................... 190
Back of Original Image Appears in Scanned Image .................................................................... 190
Ripple Patterns Appear in an Image............................................................................................ 190
Scanned Image Colors Do Not Match Original Colors................................................................. 191
Scan Area is Not Adjustable in Thumbnail Preview..................................................................... 191
Scanned Image Edges are Cropped ........................................................................................... 192
When to Uninstall Your Product Software ........................................................................................ 192
Uninstalling Product Software - Windows.................................................................................... 192
Uninstalling Product Software - PCL Printer Software - Windows ............................................... 193
Where to Get Help............................................................................................................................ 194
Technical Specifications ........................................................................................................................ 195
Windows System Requirements ...................................................................................................... 195
Printing Specifications...................................................................................................................... 196
Scanning Specifications................................................................................................................... 196
Automatic Document Feeder (ADF) Specifications.......................................................................... 197
Paper Specifications ........................................................................................................................ 197
Printable Area Specifications ........................................................................................................... 198
Dimension Specifications................................................................................................................. 200
Electrical Specifications ................................................................................................................... 201
Environmental Specifications........................................................................................................... 201
Interface Specifications.................................................................................................................... 202
External USB Device Specifications................................................................................................. 202
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Network Interface Specifications...................................................................................................... 202
Safety and Approvals Specifications................................................................................................ 203
PS3 Mode Fonts............................................................................................................................... 203
PCL5 Mode Fonts ............................................................................................................................ 205
PCL6 Mode Fonts ............................................................................................................................ 207
Symbol Sets..................................................................................................................................... 211
Notices ..................................................................................................................................................... 218
General Printer Safety Instructions................................................................................................... 218
Ink Pack Safety Instructions ........................................................................................................ 220
LCD Screen Safety Instructions................................................................................................... 220
Wireless Connection Safety Instructions..................................................................................... 220
Telephone Equipment Safety Instructions................................................................................... 221
FCC Compliance Statement............................................................................................................. 221
Software Notices.............................................................................................................................. 222
Trademarks...................................................................................................................................... 226
Default Delay Times for Power Management for Epson Products.................................................... 226
Copyright Notice............................................................................................................................... 227
libTIFF Software Acknowledgment.............................................................................................. 228
A Note Concerning Responsible Use of Copyrighted Materials................................................... 229
Copyright Attribution.................................................................................................................... 229
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WF-BM4590 User's Guide
Welcome to the WF-BM4590 User's Guide.
11

Product Basics

See these sections to learn about the basic features of your product.
Note: Your product may differ from the illustrations in this guide, but the instructions are the same. Note: The illustrations do not show the ink tanks. Note: Software instructions in this manual are intended for use with the standard Epson printer software.
For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.
Setting Up the Control Panel Product Parts Locations Two-Sided Printing, Scanning, and Copying Using the Epson iPrint Mobile App

Setting Up the Control Panel

See these sections to set up the control panel for use.
Printer Parts - Control Panel Buttons and Lights Changing LCD Screen Language Turning Off Control Panel Sounds
Parent topic: Product Basics
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Printer Parts - Control Panel Buttons and Lights

1
The power light
2
The power button
3 The Fax button (not functional) 4 The Scan button 5 The Copy button 6 The Auto Answer button 7 The LCD screen 8 The arrow buttons 9 The OK button 10 The number pad 11
The Stop/Reset button
12 The Error light 13
The Speed Dial button
14 The Redial/Pause button 15
The Setup button
16
The Help button
13
17 The Menu button 18
The Back button
19 The B&W Start button 20 The Color Start button
Parent topic: Setting Up the Control Panel

Changing LCD Screen Language

You can change the language used on the LCD screen.
1. Press the Setup button.
2. Press the arrow buttons to select Printer Setup and press the OK button.
3. Select Language and press the OK button.
4. Select a language and press the OK button.
5. Press the Copy button to exit.
Parent topic: Setting Up the Control Panel

Turning Off Control Panel Sounds

You can turn off the sound heard when you press buttons on the control panel.
1. Press the Setup button.
2. Press the arrow buttons to select Printer Setup and press the OK button.
3. Select Sound and press the OK button.
4. Select the Off setting and press the OK button.
5. Press the Copy button to exit.
Parent topic: Setting Up the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.
Printer Parts - Paper Path Printer Parts - Front Printer Parts - Inside
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Printer Parts - Back
Parent topic: Product Basics

Printer Parts - Paper Path

1 Edge guides on paper cassette 2 Paper stopper 3 Output tray extension 4 Output tray 5 Edge guides on rear MP tray 6 Rear MP (multipurpose) tray 7 Feeder guard
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1 Automatic document feeder (ADF) cover 2 Edge guide 3 Automatic document feeder 4 Paper cassette
Parent topic: Product Parts Locations
16

Printer Parts - Front

1 Document cover 2 Scanner glass 3 Control panel 4 USB port for external devices
Parent topic: Product Parts Locations
17

Printer Parts - Inside

1 Front cover 2 Print head
Parent topic: Product Parts Locations
18

Printer Parts - Back

1 LINE port 2 EXT port 3 USB port 4 Ethernet LAN port 5 Maintenance box 6 Duplexer (rear unit) 7 AC inlet
Parent topic: Product Parts Locations

Two-Sided Printing, Scanning, and Copying

You can print on both sides of the page automatically, using the product's built-in duplexer. By loading your pages in the automatic document feeder (ADF), you can also scan and copy double-sided documents on plain paper in these sizes: Letter (8.5 × 11 inches [216 × 279 mm]) and A4 (8.3 × 11.7 inches [210 × 297 mm]).
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Note: When printing with the PCL printer software, automatic double-sided printing is available when Plain paper is selected as the Paper Type.
• To print on both sides of the page from your computer, select 2-Sided Printing.
• To scan a double-sided document in the ADF, press the Scan button, select your scanning method, then press the Menu button. Select Scan Settings > 2-Sided Scanning. If you are using the Epson Scan software, select ADF - Double-sided as the Document Source (Office or Professional Modes only).
• To copy a double-sided document in the ADF, press the Copy button, then press the Menu button. Select Paper and Copy Settings, then select one of the 2-Sided Copying settings.
Parent topic: Product Basics Related references
Copying Options Scan to USB Device Options Double-sided Printing Options - Standard EPSON Printer Software - Windows
Related tasks
Selecting Basic Print Settings - PCL Printer Software - Windows Selecting Basic Print Settings - PostScript Printer Software - Windows Scanning in Office Mode Scanning in Professional Mode
Related topics
Placing Originals on the Product

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can even scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
1. Make sure your product is set up for wireless network printing.
2. Visit www.epson.com/connect to learn more about Epson iPrint and check the compatibility of your
mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network that your product is using.
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5. Print from your mobile device to your Epson product.
Parent topic: Product Basics
21

Loading Paper

Before you print, load paper for the type of printing you will do. Note: Load only plain paper when printing with the PCL or PostScript (PS3) printer software.
Loading Paper in the Cassette Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Setting the Paper Size for Each Source Setting Additional Paper Options Enabling the Optional Second Paper Cassette

Loading Paper in the Cassette

You can load Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), and Legal (8.5 × 14 inches [216 × 357 mm]) plain paper in the paper cassette.
1. Close the output tray, if necessary.
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2. Pull out the paper cassette.
3. Slide the edge guides outward.
Note: If you are using legal-size paper, squeeze the tab to extend the paper cassette.
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4. Load a stack of paper, printable side down, in the cassette as shown.
24
5. Slide the edge guides against the paper, but not too tightly.
Note: Make sure the paper fits beneath the top edges of the guide, and is not sticking out from the end of the cassette.
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Caution: To prevent paper feeding problems, make sure you do not load too much paper in the
cassette.
6. Gently replace the paper cassette.
7. Extend the output tray and open the paper stopper.
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Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or
insert the paper cassette during printing.
Parent topic: Loading Paper Related references
Paper Loading Capacity
Related tasks
Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes

Loading Paper in the Rear MP (Multipurpose) Tray

You can print documents on a variety of paper types and sizes.
1. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper.
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2. Pull up the rear MP tray.
3. Flip the feeder guard forward, then slide the edge guides outward.
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4. Insert paper, glossy or printable side up and short edge first, in the center of the tray. If you are
inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
Caution: To prevent paper feeding problems, make sure you do not load too much paper in the tray.
5. Slide the edge guides against the paper, but not too tightly.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your document faces.
• Load letterhead or pre-printed paper top edge first.
• Do not load paper above the arrow mark inside the edge guides.
• Check the paper package for any additional loading instructions.
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Note: You can load binder paper with holes in the rear MP tray. The paper must be one of the following
sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 × 357 mm]). The holes must be within 0.74 inch (19 mm) of the left edge of the page.
Parent topic: Loading Paper Related references
Paper Loading Capacity
Related tasks
Loading Paper in the Cassette Loading Envelopes

Loading Envelopes

You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]).
1. Extend the output tray and open the paper stopper.
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