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WF-B4023
User Manual
106 pgs916.68 Kb0
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Epson WF-B4023 User Manual

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WF-B4023 User's Guide

Contents

WF-B4023 User's Guide.............................................................................................................................. 7
Product Basics ............................................................................................................................................ 8
Loading Paper ........................................................................................................................................... 15
Printer Parts Locations......................................................................................................................... 8
Printer Parts - Top ........................................................................................................................... 9
Printer Parts - Back........................................................................................................................ 10
Printer Parts - Inside...................................................................................................................... 11
Printer Parts - Control Panel Buttons and Lights ........................................................................... 11
Changing the Power Off Timer Setting - Windows......................................................................... 12
Using the Epson iPrint Mobile App..................................................................................................... 13
Cleaning the Product.......................................................................................................................... 14
Loading Paper in the Cassette........................................................................................................... 15
Loading Paper in the Rear MP (Multipurpose) Tray ........................................................................... 20
Loading Envelopes ............................................................................................................................ 23
Paper Loading Capacity..................................................................................................................... 26
Available Epson Papers..................................................................................................................... 27
Paper or Media Type Settings............................................................................................................ 29
Setting the Paper Size for Each Source............................................................................................. 29
Setting the Paper Size for Each Source - Windows....................................................................... 30
Printing From a Computer........................................................................................................................ 33
Printing with Windows........................................................................................................................ 33
Selecting Basic Print Settings - Windows...................................................................................... 33
Paper Source Options - Windows............................................................................................. 35
Print Quality Options - Windows ............................................................................................... 36
Multi-Page Printing Options - Windows..................................................................................... 36
Selecting Double-sided Printing Settings - Windows..................................................................... 36
Double-sided Printing Options - Windows................................................................................. 39
Print Density Adjustments - Windows....................................................................................... 40
Selecting Additional Layout and Print Options - Windows............................................................. 40
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Custom Color Correction Options - Windows............................................................................ 41
Additional Settings Options - Windows ..................................................................................... 43
Selecting a Printing Preset - Windows........................................................................................... 43
Printing Your Document or Photo - Windows................................................................................. 44
Selecting Default Print Settings - Windows.................................................................................... 45
Cancelling Printing Using a Product Button........................................................................................ 46
Replacing Ink and Maintenance Boxes ................................................................................................... 47
Check Ink and Maintenance Box Status............................................................................................. 47
Checking Ink and Maintenance Box Status Lights......................................................................... 47
Checking Ink and Maintenance Box Status With Windows............................................................ 48
Replacing Ink ..................................................................................................................................... 50
Replacing the Maintenance Box......................................................................................................... 50
Adjusting Print Quality.............................................................................................................................. 53
Print Head Maintenance..................................................................................................................... 53
Print Head Nozzle Check............................................................................................................... 53
Checking the Nozzles Using the Printer Buttons....................................................................... 53
Checking the Nozzles Using the Product Software................................................................... 55
Print Head Cleaning ...................................................................................................................... 56
Cleaning the Print Head Using the Printer Buttons ................................................................... 56
Cleaning the Print Head Using the Product Software................................................................ 57
Ink Tube Flushing.......................................................................................................................... 59
Flushing the Ink Tubes Using the Product Software ................................................................. 59
Print Head Alignment ......................................................................................................................... 59
Aligning the Print Head Using the Product Software...................................................................... 60
Cleaning the Paper Path .................................................................................................................... 61
Solving Problems...................................................................................................................................... 63
Printer Light Status............................................................................................................................. 63
Running a Printer Check .................................................................................................................... 65
Solving Setup Problems..................................................................................................................... 67
Noise After Ink Installation............................................................................................................. 67
Software Installation Problems...................................................................................................... 67
Solving Network Problems................................................................................................................. 68
Product Cannot Connect to a Wireless Router or Access Point .................................................... 68
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Network Software Cannot Find Product on a Network................................................................... 69
Cannot Print Over a Network......................................................................................................... 69
Printing a Network Status Sheet.................................................................................................... 70
Solving Paper Problems..................................................................................................................... 70
Paper Feeding Problems............................................................................................................... 70
Paper Jam Problems Inside the Product ....................................................................................... 71
Paper Jam Problems in the Cassette ............................................................................................ 73
Paper Jam Problems in the Duplexer............................................................................................ 75
Paper Ejection Problems............................................................................................................... 77
Solving Problems Printing from a Computer....................................................................................... 78
Nothing Prints................................................................................................................................ 78
Noise Occurs, But Nothing Prints .................................................................................................. 79
Noise When Product Sits for a While............................................................................................. 79
Product Icon Does Not Appear in Windows Taskbar..................................................................... 79
Printing is Slow.............................................................................................................................. 80
Solving Page Layout and Content Problems...................................................................................... 81
Inverted Image............................................................................................................................... 81
Too Many Copies Print.................................................................................................................. 81
Blank Pages Print.......................................................................................................................... 82
Incorrect Margins on Printout......................................................................................................... 82
Incorrect Characters Print.............................................................................................................. 83
Incorrect Image Size or Position.................................................................................................... 83
Solving Print Quality Problems........................................................................................................... 84
White or Dark Lines in Printout...................................................................................................... 84
Blurry or Smeared Printout............................................................................................................ 85
Faint Printout or Printout Has Gaps............................................................................................... 86
Grainy Printout............................................................................................................................... 86
Incorrect Colors............................................................................................................................. 87
Slanted Printout............................................................................................................................. 87
Uninstalling Printing Software - Windows...................................................................................... 88
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Technical Specifications .......................................................................................................................... 90
Windows System Requirements ........................................................................................................ 90
Printing Specifications........................................................................................................................ 91
Paper Specifications .......................................................................................................................... 91
Dimension Specifications .................................................................................................................. 93
Electrical Specifications ..................................................................................................................... 94
Environmental Specifications............................................................................................................. 94
Interface Specifications...................................................................................................................... 94
Network Interface Specifications........................................................................................................ 95
Safety and Approvals Specifications.................................................................................................. 95
Notices ....................................................................................................................................................... 97
General Printer Safety Instructions..................................................................................................... 97
Ink Pack Safety Instructions .......................................................................................................... 98
Wireless Connection Safety Instructions....................................................................................... 99
FCC Compliance Statement............................................................................................................... 99
Software Notices.............................................................................................................................. 100
Trademarks...................................................................................................................................... 104
Copyright Notice............................................................................................................................... 105
A Note Concerning Responsible Use of Copyrighted Materials................................................... 105
Default Delay Times for Power Management for Epson Products............................................... 105
Copyright Attribution.................................................................................................................... 106
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WF-B4023 User's Guide
Welcome to the WF-B4023 User's Guide.
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Product Basics

See these sections to learn about the basic features of your product.
Note: Your product may differ from the illustrations in this guide, but the instructions are the same. Note: The illustrations do not show the ink tanks.
Printer Parts Locations The Power Off Timer Using the Epson iPrint Mobile App Cleaning the Product

Printer Parts Locations

See these sections to identify the parts on your printer.
Printer Parts - Top Printer Parts - Back Printer Parts - Inside Printer Parts - Control Panel Buttons and Lights
Parent topic: Product Basics
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Printer Parts - Top

1 Edge guides on paper cassette 2 Paper stopper 3 Output tray extension 4 Output tray 5 Edge guides on rear MP tray 6 Rear MP (multipurpose) tray 7 Feeder guard
Parent topic: Printer Parts Locations
9

Printer Parts - Back

1 USB port 2 Ethernet LAN port 3 Maintenance box 4 Duplexer (rear unit) 5 AC inlet
Parent topic: Printer Parts Locations
10

Printer Parts - Inside

1 Ink system 2 Front cover 3 Print head
Parent topic: Printer Parts Locations

Printer Parts - Control Panel Buttons and Lights

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1
The power light
2
The power button
3 The network status button 4 The Wi-Fi button 5
The paper feed button
6
The black cleaning button
7
The color cleaning button
8
The cancel button
9 The WiFi light 10 The maintenance box light 11
The paper light
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The ink out lights
Parent topic: Printer Parts Locations Related references
Printer Light Status

The Power Off Timer

The product turns off automatically if it is not used for a period of time after it enters sleep mode. You can adjust the time period before power off, but increasing the time reduces the product's energy efficiency.

Changing the Power Off Timer Setting - Windows

Parent topic: Product Basics
Changing the Power Off Timer Setting - Windows
You can use the printer software to change the time period before the printer turns off automatically.
1. Do one of the following:
• Windows 7: Click and select Devices and Printers. Right-click your product name and select Printer Properties.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Properties.
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• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your
product name and select Properties.
2. Click the Optional Settings tab, then click Printer Settings. You see the Printer Settings window:
3. Select the time period you want as the Power Off Timer setting.
4. Click Apply.
5. When you see the confirmation message, click Yes, then close the Printer Settings window.
Parent topic: The Power Off Timer

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless
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network. You can even scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
1. Make sure your product is set up for wireless network printing.
2. Visit www.epson.com/connect to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network that your product is using.
5. Print from your mobile device to your Epson product.
Parent topic: Product Basics

Cleaning the Product

To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene, alcohol, or paint thinner to clean the product or you may
damage it. Do not place anything on top of the cover or use the cover as a writing surface, or it could get permanently scratched. Do not use oil or other lubricants inside the product or let water get inside.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Remove the paper from the rear MP tray.
5. Clean the rear MP tray using a soft brush.
6. Clean the outer case with a soft cloth dampened with a mild detergent.
Note: Close the rear MP tray and output tray when you are not using the product. Parent topic: Product Basics
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Loading Paper

Before you print, load paper for the type of printing you will do.
Loading Paper in the Cassette Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes Paper Loading Capacity Available Epson Papers Paper or Media Type Settings Setting the Paper Size for Each Source

Loading Paper in the Cassette

You can load Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), and Legal (8.5 × 14 inches [216 × 357 mm]) plain paper in the paper cassette.
1. Close the output tray, if necessary.
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2. Pull out the paper cassette.
3. Slide the edge guides outward.
Note: If you are using legal-size paper, squeeze the tab to extend the paper cassette.
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4. Load a stack of paper, printable side down, in the cassette as shown.
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5. Slide the edge guides against the paper, but not too tightly.
Note: Make sure the paper fits beneath the top edges of the guide, and is not sticking out from the end of the cassette.
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Caution: To prevent paper feeding problems, make sure you do not load too much paper in the
cassette.
6. Gently replace the paper cassette.
7. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper. Do not remove or insert the paper cassette during printing.
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Parent topic: Loading Paper Related references
Paper Loading Capacity
Related tasks
Loading Paper in the Rear MP (Multipurpose) Tray Loading Envelopes

Loading Paper in the Rear MP (Multipurpose) Tray

You can print documents on a variety of paper types and sizes.
1. Extend the output tray and open the paper stopper.
Note: If you are using legal-size or longer paper, do not open the paper stopper.
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2. Pull up the rear MP tray.
3. Flip the feeder guard forward, then slide the edge guides outward.
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4. Insert paper, glossy or printable side up and short edge first, in the center of the tray. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
Caution: To prevent paper feeding problems, make sure you do not load too much paper in the tray.
5. Slide the edge guides against the paper, but not too tightly.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first, no matter which way your document faces.
• Load letterhead or pre-printed paper top edge first.
• Do not load paper above the arrow mark inside the edge guides.
• Check the paper package for any additional loading instructions.
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Note: You can load binder paper with holes in the rear MP tray. The paper must be one of the following
sizes: Letter (8.5 × 11 inches [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), or Legal (8.5 × 14 inches [216 × 357 mm]). The holes must be within 0.74 inch (19 mm) of the left edge of the page.
Parent topic: Loading Paper Related references
Paper Loading Capacity
Related tasks
Loading Paper in the Cassette Loading Envelopes

Loading Envelopes

You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]).
1. Extend the output tray and open the paper stopper.
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2. Pull up the rear MP tray.
3. Flip the feeder guard forward, then slide the edge guides outward.
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4. Insert envelopes, short edge first and with the flap facing down, in the center of the tray.
5. Slide the edge guides against the envelopes, but not too tightly.
Always follow these envelope loading guidelines:
• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load one
envelope at a time.
• If print quality declines when printing multiple envelopes, try loading one envelope at a time.
• Do not load envelopes that are curled, folded, or too thin.
Parent topic: Loading Paper Related references
Paper Loading Capacity
Related tasks
Loading Paper in the Cassette Loading Paper in the Rear MP (Multipurpose) Tray
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Paper Loading Capacity

Paper type Loading capacity - paper Loading capacity - rear MP
Plain paper 250 sheets 80 sheets
Epson Bright White Paper 200 sheets 50sheets
Epson Presentation Paper Matte — 80 sheets Thick paper (cardstock up to 68 lb) — 10 sheets
cassette tray
(Letter (8.5 × 11 inches [216 × 279 mm]))
250 sheets 1sheet (Legal (8.5 × 14 inches
[216 × 357 mm]))
20 sheets for manual two-sided printing
(Letter (8.5 × 11 inches [216 × 279 mm]) and A4 (8.3 × 11.7 inches [210 × 297 mm]))
5 sheets for manual two-sided printing
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Paper type Loading capacity - paper Loading capacity - rear MP
cassette tray
Epson Premium Presentation Paper — 20 sheets Matte
Epson Premium Presentation Paper Matte Double-sided
Epson Ultra Premium Presentation Paper Matte
Epson Brochure & Flyer Paper Matte Double-sided
Epson Photo Paper Glossy Epson Premium Photo Paper
Glossy Epson Ultra Premium Photo Paper
Glossy Epson Premium Photo Paper Semi-
gloss Envelopes — 10 envelopes
Parent topic: Loading Paper

Available Epson Papers

You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Paper Type Size Part number Sheet count
Epson Bright White Paper Letter (8.5 × 11 inches S041586 500
Epson Brochure & Flyer Paper Letter (8.5 × 11 inches S042384 150 Matte Double-sided [216 × 279 mm])
[216 × 279 mm])
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Paper Type Size Part number Sheet count
Epson Presentation Paper Matte Letter (8.5 × 11 inches S041062 100
[216 × 279 mm]) Legal (8.5 × 14 inches S041067 100
[216 × 357 mm])
Epson Premium Presentation 8 × 10 inches (203 × 254 mm) S041467 50 Paper Matte
Letter (8.5 × 11 inches S041257 50 [216 × 279 mm])
S042180 100
Epson Premium Presentation Letter (8.5 × 11 inches S041568 50 Paper Matte Double-sided [216 × 279 mm])
Epson Ultra Premium Presentation Letter (8.5 × 11 inches S041341 50 Paper Matte [216× 279 mm])
Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809 50
S042038 100
Letter (8.5 × 11 inches S041141 20 [216 × 279 mm])
S041649 50 S041271 100
Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041808 40 Glossy
S041727 100 5 × 7 inches (127 × 178 mm) S041464 20 8 × 10 inches (203 × 254 mm) S041465 20 Letter (8.5 × 11 inches S042183 25
[216 × 279 mm])
S041667 50
Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 60 Glossy
S042174 100 5 × 7 inches (127 × 178 mm) S041945 20 8 × 10 inches (203 × 254 mm) S041946 20 Letter (8.5 × 11 inches S042182 25
[216 × 279 mm])
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S042175 50
Paper Type Size Part number Sheet count
Epson Premium Photo Paper 4 × 6 inches (102 × 152 mm) S041982 40 Semi-gloss
Parent topic: Loading Paper

Paper or Media Type Settings

For this paper Select this paper Type or Media Type setting
Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double-
sided Epson Ultra Premium Presentation Paper Matte Epson Brochure & Flyer Paper Matte Double-sided Epson Ultra Premium Photo Paper Glossy UltraPremium Photo Paper Glossy
Letter (8.5 × 11 inches S041331 20 [216 × 279 mm])
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Photo Paper Glossy Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss Envelopes Envelope Cardstock up to 68 lb Thick-Paper
Parent topic: Loading Paper

Setting the Paper Size for Each Source

You can set the paper size for each paper source using your printer software. The settings apply to all print jobs sent to the product.
Setting the Paper Size for Each Source - Windows
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Parent topic: Loading Paper

Setting the Paper Size for Each Source - Windows

You can change the default paper size for each source in Windows.
1. Do one of the following:
• Windows 7: Click and select Devices and Printers. Right-click your product name, and select Printer properties.
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, right-click your product name, and select Properties.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name and select Properties.
2. Click the Optional Settings tab.
3. Click Printer Settings. You see this window:
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