Fault Code 84 - Shift Control Device Not Configured 255
Fault Code 85 - Shift Control Device Incompatible. . 261
Fault Code 86 - High Voltage Battery 2 Temperature 265
You will be severely injured or killed
if you do not follow the procedure.
Components marked with
DANGER High Voltage should be
avoided. Service must be
performed by qualified personnel only.
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Warnings & Cautions
Throughout this service manual there are paragraphs that
are marked with a title of Danger, Warning, or Caution.
These special paragraphs contain specific safety
information and must be read, understood, and heeded
before continuing the procedure or performing the step(s).
Danger: Danger indicates you will be severely injured or
killed if do not follow the indicated procedure.
Warning: Warning indicates an immediate hazard, which
could result in severe personal injury if you do not follow
the indicated procedure.
Caution: Caution indicates vehicle or property damage
could occur if you do not follow the indicated procedure.
Note: Note indicates additional detail that will aid in the
diagnosis or repair of a component/system.
Follow the specified procedures in the indicated order to
avoid personal injury:
1. If the high-voltage cones are around the vehicle
and the lockout is installed on the PEC, the only
person that should be allowed to start the vehicle is
the person who signed the lockout tag.
2. Before working on a vehicle or leaving the cab
while the engine is running, you should place the
shift lever in “N” set the parking brake, and block
the wheels.
3. For safety reasons, always engage the service
brakes prior to selecting gear positions from “N.”
4. Before starting a vehicle always be seated in the
driver's seat, select “N” on the shift control, and set
the parking brakes.
5. In vehicles with ePTO, the engine and/or
Motor/Generator can start in ePTO mode. Never
perform any maintenance or work on vehicle, while
in this mode.
6. 12-Volt Battery positive (+) and negative (-) must
be disconnected prior to any welding on any Hybrid
equipped vehicle.
Caution: Follow the specified procedures in the indicated
order to avoid equipment malfunction or damage.
Caution: Do not release the parking brake or attempt to
select a gear until the air pressure is at the
correct level.
Caution: T o avoid damage to the transmission during
towing place the shift lever in “N” and lift the drive
wheels off the ground or disconnect the driveline.
To reduce risk of possible serious
injury (Shock, Burn or Death):
Components marked with High
Voltage should be avoided.
Service must be performed by
qualified personnel only.
HAZARDOUS VOLTAGE
DANGER
HAZARDOUS VOLTAGE
You will be severely injured or killed
if you do not follow the procedure.
Components marked with
DANGER High Voltage should be
avoided. Service must be
performed by qualified personnel only.
High-Voltage Warnings & Cautions
•Use CO2 or Dry Chemical Fire Extinguishers.
•The high-voltage wiring is covered in orange
insulation or convoluted tubing and marked with
warning labels at the connectors.
•All Eaton® Hybrid Diesel/Electric vehicles will be
marked 'Hybrid' on the outside of the vehicle, along
with the shift label on the dash.
•Refer to OEM for specific location of chassis
mounted hybrid components.
•Do NOT cut into the orange high-voltage cables.
•Do NOT cut into or open the PEC.
•Do NOT cut into or open the DC/DC Converter.
•Do NOT cut into or open the Inverter.
A buffer zone must be set up and high-voltage insulated
rubber gloves (class 0 with leather protectors) are required
prior to working on high-voltage. Failure to follow these
instructions may result in severe personal injury or death.
The rubber-insulated gloves that must be worn while
working on the high-voltage system are class 0 with leather
protectors. The rubber gloves should be tested before
EVERY use following the rubber insulation gloves testing
procedure found in “Diagnostic Tools/Service Publications”
on page 6. Failure to follow these instructions may result in
severe personal injury or death.
Before inspecting or working on any high-voltage cables or
components the “High-Voltage Service Shutdown and
Power-Up Procedure” on page 4 should be followed. Failure
to follow these instructions may result in severe personal injury or death.
The Lockout and Tagout devices should only be removed by
the technician that placed the Lockout and Tagout devices
on the vehicle. Failure to follow these instructions may
result in severe personal injury or death.
High-voltage rubber insulated gloves (class 0 with leather
protectors) must be worn when working on any
high-voltage cables. The “High-Voltage Service Shutdown
and Power-Up Procedure” on page 4 must be followed prior
to removing any high-voltage cables. Failure to follow these
instructions may result in severe personal injury or death.
High-voltage cables and wiring are orange and contain a
warning label at the connectors. High-voltage components
are marked with a label. High-voltage rubber insulated
gloves (class 0 with leather protectors) must be used when
working on any of these components. Failure to follow
these instructions may result in severe personal injury
TRTS1000General Information | Insulated Rubber Glove T est and High-V oltage W ork Area
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Insulated Rubber Glove Test and High-Voltage Work Area
Insulated Rubber Glove Test
Warning: The rubber-insulated gloves that must be worn
while working on the high-voltage system are class 0 with
leather protectors. The rubber gloves should be tested
before EVERY use following the rubber insulation gloves
testing procedure found in “Diagnostic Tools/Service Publications” on page 6. Failure to follow these instructions may
result in severe personal injury or death.
The insulated rubber gloves that must be worn while
working on the high-voltage system are class 0 rated. They
must be inspected before each use and must always be
worn in conjunction with the leather outer glove. Any hole
in the insulated rubber glove is a potential entry point for
high-voltage.
•Roll the glove up from the open end until the lower
portion of the glove begins to balloon from the
resulting air pressure. If the glove leaks any air it
must not be used.
•The gloves should not be used if they exhibit any
signs of wear and tear.
•The leather gloves must always be worn over the
rubber insulating gloves to protect them.
High-Voltage Work Area Requirements
Warning: A buffer zone must be set up and high-voltage
insulated rubber gloves (class 0 with leather protectors) are
required prior to working on any high voltage. Failure to follow these instructions may result in severe personal injury
or death.
The buffer zone is required only when working on the
high-voltage DC or AC systems and is called out both in the
“High-Voltage Service Shutdown and Power-Up Procedure”
on page 4 and the individual repair procedure.
•Position the vehicle in the service bay.
•Position 4 orange cones around the corners of the
vehicle to mark off a 3' (1m) perimeter around the
vehicle.
•Do not allow any unauthorized personnel into the
buffer zone during repairs involving high voltage.
Only personnel trained for service on the
high-voltage system are to be permitted in the
buffer zone.
•The rubber insulating gloves must be class 0 and
meet all of the American Safety Testing Materials
standards.
High-Voltage Service Shutdown and Power-Up Procedure | General Information TRTS1000
WARNING
To reduce risk of possible serious
injury (Shock, Burn or Death):
Components marked with High
Voltage should be avoided.
Service must be performed by
qualified personnel only.
HAZARDOUS VOLTAGE
DANGER
HAZARDOUS VOLTAGE
You will be severely injured or killed
if you do not follow the procedure.
Components marked with
DANGER High Voltage should be
avoided. Service must be
performed by qualified personnel only.
High-Voltage Service Shutdown and Power-Up Procedure
A buffer zone must be set up and ASTM Class 0 electrical
insulating rubber gloves with leather protectors are
required prior to working on high-voltage. Failure to follow
these instructions may result in severe personal injury or death.
The rubber-insulated gloves that must be worn while
working on the high-voltage system are class 0 with leather
protectors. The rubber gloves should be tested before
EVERY use following the rubber insulation gloves testing
procedure found in the “Tool Specification” section. Failure
to follow these instructions may result in severe personal injury or death.
Before inspecting or working on any high-voltage cables or
components this “High-Voltage Service Shutdown
Procedure” should be followed. Failure to follow these
instructions may result in severe personal injury or death.
The lockout tagout devices should only be removed by the
technician that placed the lockout tagout devices on the
vehicle. Failure to follow these instructions may result in
severe personal injury or death.
ASTM Class 0 electrical insulating rubber gloves with
leather protectors must be worn when working on any
high-voltage cables. This “High-Voltage Service Shutdown
Procedure” must be followed prior to removing any
high-voltage cables. Failure to follow these instructions
may result in severe personal injury or death.
High-voltage cables and wiring are orange and contain a
warning label at the connectors. High-voltage components
are marked with a label. ASTM Class 0 electrical insulating
rubber gloves with leather protectors must be used when
working on any of these components. Failure to follow
these instructions may result in severe personal injury
TRTS1000General Information | High-Voltage Service Shutdown and Power-Up Procedure
High-Voltage Service Shutdown
Procedures
1. Follow “High-Voltage Work Area” procedure.
2. Locate the red PEC Service Switch on the front of
the PEC and push switch off.
3. Remove the Service Switch Cover and install the
Lockout Bracket (J48506).
4. Fasten tag to the Lockout Bracket.
5. Ensure the PEC Service Switch can not move from
the off position.
6. Allow the system to set for a minimum of 5
minutes to discharge high voltage.
7. Connect ServiceRanger and view the Data Monitor
PID 116 called “High-Voltage Battery Potential.”
Use SPN 520323 for J1939 connection “Battery
Voltage RB” (Relay Box).
8. The voltage should be 30 volts or less. If the
voltage is above 30 volts, do not work on the
vehicle and contact Eaton® at 1-800-826-HELP
(4357).
9. Turn ignition key off and proceed to repair or
troubleshooting step.
Note: The voltage drops to zero when the key is off.
High-Voltage Service Power-Up
Procedure
1. Install all high-voltage connectors into their locked
positions.
2. If you are the person working on the vehicle,
remove the Lockout Bracket and tag.
3. Reinstall the Lockout Bracket over the Service
Switch.
4. Pull the Service Switch out and let vehicle set for 2
minutes.
Diagnostic Tools/Service Publications | General InformationTRTS1000
Diagnostic Tools/Service Publications
Eaton Tools
•Visit Roadranger.com
Tool Description
ServiceRanger version 3ServiceRanger PC based Diagnostic Tool
SPX/OTC Tools
•Contact SPX / OTC at (800) 328-6657
ToolDescription
J49818Eaton Hybrid Tool Safety Kit - Basic PPE (Items listed below can be ordered separately)
J48603ASTM Class 0 electrical insulating rubber gloves with leather protectors (1000 volt)
J48605Hybrid Safety Cones (set of 4)
J48506Lockout Switch Plate
J48906Lockout Tags (per 25)
ToolDescription
J49819Eaton Hybrid Tool Safety Kit - Basic Plus PPE (Items listed below can be ordered separately)
J48603ASTM Class 0 electrical insulating rubber gloves with leather protectors (1000 volt)
J48605Hybrid Safety Cones (set of 4)
J48506Lockout Switch Plate
J48906Lockout Tags (per 25)
J48907Orange Magnetic Sign
J48608Hybrid Non-Conductive Safety Pole
J48908Glove Bag
TRTS1000General Information | Fault Code Isolation Procedure Index
Fault CodeFMIDescriptionPage Number
1233, 4, 14APG Unit 1 - High Voltage Batterypage 395
1250APG Unit 1 - Over Temperaturepage 398
12622–27APG Unit - Configurationpage 401
1270APG Unit 1 - Ambient Air Over Temperaturepage 404
1283APG Unit 1 - Ambient Temperature Sensorpage 407
1299APG Unit 1 - Communicationpage 410
13113APG Unit 1 - Configuration Errorpage 414
Symptom-Driven Diagnostics Index | General InformationTRTS1000
Symptom-Driven Diagnostics Index
SymptomIsolation ProcedurePage Number
Power up no crank and gear display shows a dash
“-”
Power up no crank and gear display shows a “N”Engine Crank Testpage 422
Power up no crank and gear display shows a
double dash (-- ), double star, (**), or blank
Power up vehicle cranks and gear display shows
(-- ), (**), or blank
Vehicle acceleration performance is not acceptableHybrid Performance Testpage 426
ServiceRanger doesn’t communicate with vehicleServiceRanger Testpage 429
Transmission will not engage a gear from neutral
and warning tone sounds (solid “N” in gear
display)
T ransmission will not move from a stop (solid gear
number in gear display)
Transmission will not engage a gear from neutral
(flashing gear number in gear display)
Red “Service” light on the Push Button Shift
Control is on and blinking
Front Box T estpage 418
Power Up Sequence T estpage 22
Refer to OEM for gear display issueN/A
Gear Engagement Testpage 434
Gear Engagement Testpage 434
Front Box T estpage 418
Fault Code Retrieval and Clearingpage 13
Amber “Check Hybrid” light is onFault Code Retrieval and Clearingpage 13
Red “Stop Hybrid” light is onFault Code Retrieval and Clearingpage 13
ePTO mode does not operate as expectedePTO Testpage 438
TRTS1000General Information | Product Diagnostic Mode (PDM)
Product Diagnostic Mode (PDM)
Product Diagnostic Mode (PDM) is used to help diagnose
Inactive codes that may have set during normal driving.
This diagnostic mode increases the sensitivity of the fault
sensing capabilities.
This procedure tests loose, degraded and intermittent
connections. See “Fault Code Isolation Procedure Index” on
page 14. Use the Index as a guide to the wiring and
connectors associated with the Inactive fault codes. Flex the
wiring harness and connectors in an attempt to recreate the
fault after activating PDM.
PDM is only to be used by a trained service technician in an
authorized dealer.
To enter PDM mode:
Note: The vehicle will not start in Product Diagnostic Mode
(PDM). Turn the key off and allow the system to
power down to exit PDM.
1. Vehicle must be stationary, engine must not be
running, vehicle parking brake must be set.
2. Connect ServiceRanger to the 9-Way Diagnostic
Connector.
4. Perform 2 key clicks of the ignition switch starting
in the on position and ending in the on position.
Note: An "88" may show up in the dash at key on,
which is a normal power-up test of the
display.
5. The gear display flashes a solid “PD” (Product
Diagnostic Mode) and the mode is activated.
6. Flex the wiring harness and connectors and
attempt to recreate the fault.
7. If a fault becomes Active during PDM,
ServiceRanger will display the fault with a status of
Active.
8. If a fault is detected, exit PDM mode and perform
the corresponding fault code troubleshooting
procedure. See “Fault Code Isolation Procedure
Index” on page 14.
Note: Active codes set during PDM mode will not
be stored as Inactive.
9. To exit PDM mode, power the system down by
turning the key off.
Hybrid Light and Gear Display Descriptions | General InformationTRTS1000
Hybrid Light and Gear Display Descriptions
All Eaton® hybrid systems use a combination of 3 lights to
indicate failures of different operating systems and the
ability of the vehicle to drive. These lights include the red
“Service” light, amber “Check Hybrid” light, and the red
“Stop Hybrid” light.
Red “Service” Light
•Light is located on the Push Button Shift Control
and reads “Service”.
•Light is turned on and off by the Transmission
Electronic Control Unit (TECU) for automated
transmissions faults over the High Integrity
Link
(HIL).
•Light also comes on momentarily at key on as part
of the TECU self-test.
Amber “Check Hybrid” Light
•Light is located near the middle of the dash. It is
amber and reads “Check Hybrid.”
•Light is turned on and off indirectly by the Hybrid
Control Module (HCM) and directly by the Body
Controller over J1939.
•Light is turned on when a hybrid system fault
is
Active.
•When the amber light is on, the vehicle can still be
driven; however, the vehicle may operate without
hybrid electric assist.
Blinking Amber “Check Hybrid” Light
The majority of vehicles have a red Stop Switch on the front
of the Power Electronics Carrier (PEC). If this switch is
pushed in, the amber “Check Hybrid” light will blink.
•To reset, pull switch out and turn key off for 2
minutes. Continue to the diagnostic test for the
fault that is currently Active.
•If the light remains on, go to “Hybrid Diagnostic
Procedure” on page 8 and start with step 3
“Retrieve Active Faults with ServiceRanger.”
•There should be an Active Fault Code 76 FMI 4, or
Fault Code 116, FMI 10.
“ST” in Gear Display
A “ST” in the gear display indicates a driver-triggered snapshot was recorded. Snapshot is a diagnostic tool that is
used to capture specific data at the time a fault occurs. It is
triggered through two different means listed below:
•Fault code triggered - Specific faults will trigger the
HCM or TECU to capture a snapshot file for later
retrieval. This method will not display an “ST” in
the gear display.
•Driver triggered - If the driver chooses to capture a
snapshot of an event, he needs to decide if he
wants TECU or HCM data. To capture a TECU
snapshot select, Low and the Up button twice. To
capture a HCM snapshot select, Drive or Low and
the Up button and the Down button.
Red “Stop Hybrid” Light
•Light is located near the middle of the dash. The
light is red and reads “Stop Hybrid”.
•Light is turned on and off indirectly by the HCM and
directly by the Body Controller over J1939.
•Light is turned on when a hybrid system fault
is
Active.
•When the light is on, vehicle should not be driven.
Transport the vehicle to the OEM truck dealership.
20
“PD” in Gear Display
A “PD” in the gear display indicates the TECU and HCM are
in a special diagnostic mode called Product Diagnostic
Mode (PDM).For more details on the mode and its
operation, see “Product Diagnostic Mode (PDM)” on
page 19.
TRTS1000General Information | Hybrid Light and Gear Display Descriptions
“CA” in Gear Display
“CA” in gear display indicates HCM is detecting a clutch
abuse situation.
•If the HCM detects a clutch abuse situation it will
first tone the Push Button Shift Control and flash a
“CA” in the gear display.
•If the clutch abuse situation continues, the hybrid
system will allow only an electric launch in addition
to continuing the tone and the “CA.”
•If the clutch abuse continues while driving, the
hybrid system will open the clutch when vehicle
speed is below 5 MPH and allow the clutch to cool.
“OS” in Gear Display
“OS” in the gear display indicates the HCM is detecting a
motor overspeed situation. The vehicle will upshift in Drive
and Low automatically; however , if the vehicle is in manual
mode, close to motor overspeed and the driver fails to
upshift, the vehicle will:
•Display an “OS” indicating the driver needs to
depress the service brake pedal to slow the vehicle;
or,
Blank Gear Display
A blank gear display indicates the display has lost power, or
the TECU isn’t communicating with the gear display. See
“Symptom-Driven Diagnostics Index” on page 18.
•The HCM will either upshift the vehicle or reduce
torque to prevent the motor from going overspeed.
“F” in Gear Display
“F” in the gear display indicates the TECU has detected an
Active fault. This fault can be accessed with ServiceRanger.
See “Fault Code Isolation Procedure Index” on page 14.
Dash “-” in Gear Display
A dash “-” in the gear display indicates the transmission is
stuck in gear. See “Symptom-Driven Diagnostics Index” on
page 18.
Double Stars “**” in Gear Display
T wo stars “**” in the gear display indicates the gear display
has power, but no communication on the data link. See
“Symptom-Driven Diagnostics Index” on page 18.
Double Dashes “- -” in Gear Display
Two dashes “- -” in the gear display indicates the gear
display has power, and there is no communication present
on the data link, or the TECU isn’t communicating with the
display. See “Symptom-Driven Diagnostics Index” on
page 18.
Power-Up Sequence Test | Electrical Pretest ProceduresTRTS1000
Power-Up Sequence Test
Overview
This test must be performed only when experiencing a
“vehicle won’t crank” with a double dash “- -”, double
star“
”, or blank gear display. The Electrical Pretest must
**
be performed prior to this procedure (see “Electrical
Pretest” on page 25.)
Detection
The power-up self-check is performed automatically at
every key on. Turn key on and watch the “Service” light. If
power up stops with the “Service” light constantly on, or it
never comes on, self-check has failed.
Fallback
There is no fallback for this concern and the vehicle does
not crank if the Transmission Electronic Control Unit
(TECU) or Power Supply Harness has failed.