Follow the specified procedures in the indicated order to avoid personal injury.
Follow the specified procedures in the indicated order to avoid equipment malfunction or damage.
Note: Additional relevant information not covered in the service procedure.
Before starting a vehicle:
1.Sit in the driver's seat
2.Place shift lever in neutral
3.Set the parking brake
Before working on a vehicle or leaving the cab with engine running:
4.Place shift lever in neutral
5.Set the parking brake
6.Block the wheels
When parking the vehicle or leaving the cab:
7.Place shift lever in neutral
8.Set the parking brake
Do not release the parking brake or attempt to select a gear until the air pressure is at the correct level.
To avoid damage to the transmission during towing:
9.Place shift lever in neutral
10. Lift the drive wheels off of the ground or disconnect the driveling
Do not operate vehicle if alternator lamp is lit or if gauges indicate low voltage.
Neutral Lock Input Test ..........................................3-80
Suggested Tools
Air Gauges
•2 (0-100) PSI Air Gauges
Volt/Ohm Meter
•SPX / Kent-Moore 1 (800) 328-6657
•P/N 5505027
PC-based Service Tool “ServiceRanger”
•Contact your OEM
Data Link Tester
•Eaton Service Parts 1 (800) 826-HELP (826-4357)
General Information
•P/N MF-KIT-04
Download Harness Kit
•Eaton Service Parts 1 (800) 826-HELP (826-4357)
•K-3481
Test Adapter Kit
•SPX / Kent-Moore 1 (800) 328-6657
•Eaton Test Adapter Kit P/N J-43318
•Serial Link Adapter Kit P/N J-38351-B
For more information call 1-800-826-HELP (826-4357)
1-1
General Information
Transmission Models Included
18-Speed
General Information
10-Speed
1-2
General Information
Diagnostic Procedure
Follow the flow cart below for all AutoSelect/AutoShift failures. Perform tests and procedures as directed by the flowchart.
Key on.
Retrieve active codes. Note: Scan tool
or P.C. may be required if service light
is not avialable.
• Perform Electrical System Pretest
Active codes?
YES
NO
• Refer to the Fault Code Isolation
Procedure Index to select a Fault
Code Isolation Procedure
Observe Gear Display
Can a solid "N"
be observed in
Gear Display ?
YES
Retrieve Inactive Codes.
Inactive Codes?
NO
NO
YES
Will engine crank ?
YES
• Perform Gear Display Test
• Record and clear codes
• Perform Driving Technique to reproduce
the inactive fault code
• Perform Electrical System Pretest
• Perform Air Pretest
• Refer to the Fault Code Isolation
Procedure Index to select
a fault code isolation procedure
• Perform Power-Up Sequence Pretest
• Perform Front Box Control Test
NO
1-3
Symptom?
NO
Test complete.
YES
• Perform Electrical System Pretest
• Perform Air Pretest
• Perform Power-Up Sequence Pretest
• Refer to Symptom-Driven Diagnostics
Table to select a symptom isolation procedure
General Information
General Information
SERVICE
1 Flash
Short
pause
(1/2 sec)
Short
pause
(1/2 sec)
Long Pause
(3-4 sec)
3 Flashes
2 Flashes
Code 13Code 21
SERVICE
SERVICE
SERVICESERVICE
SERVICE
1 Flash
SERVICE
Fault Code Retrieval/Clearing
Retrieving Fault Codes
Retrieve fault codes by enabling the system’s self-diagnostic mode.
Note: You can also use a PC- based service tool, such as the ServiceRanger to retrieve fault codes.
1.Place the shift lever in neutral.
2.Set the parking brake.
3.Turn the ignition key on but do not start the engine. If the engine already running, you may still retrieve codes, however,
do not engage the starter if the engine stalls.
4.To Retrieve Active Codes: Start with the key in the on position. Turn the key off and on two times within five seconds
ending with the key in the on position. After five seconds, the service lamp begins flashing two-digit fault codes. If no
faults are active, the service light will not flash.
2 times
off
on
5.To Retrieve Inactive Codes: Start with the key in the on position. Turn the key off and on four times within five seconds
ending with the key in the on position. After five seconds, the service lamp begins flashing two-digit fault codes. If there
are no inactive faults, the service light will not flash.
6.Observe the sequence of flashes on the indicator lamp and record the codes. A one to two second pause separates each
stored code, and the sequence automatically repeats after all codes have been flashed.
off
4 times
on
1-4
General Information
Clearing Fault Codes
The following procedure clears all inactive fault codes from the ECU’s memory. Active fault codes are automatically cleared when
the fault has been corrected.
Note: You may use a PC-based Service Tool, such as ServiceRanger, to clear fault codes.
1.Place the shift lever in neutral.
2.Set the parking brake.
3.Turn the ignition key on but do not start the engine.
4.Start with the key in the on position. Turn the key off and on six times within five seconds ending with the key in the on
position.
6 times
off
Note: If the codes have been successfully cleared, the service lamp will come on and stay on for five seconds.
5.Turn key off and allow the system to power down.
on
1-5
General Information
Driving Techniques
General Information
Fault
Codes
112542,12System Control-
1223312Transmission
132364,5Power Connect
141812Shift LeverComponentKey on. If the fault is present, the system should
PIDSIDFMIDescriptionType of CodeDriving Technique
ComponentKey on. If the fault is present, the system should
ler
ComponentKey on. If the fault is present, the system should
Controller
ComponentKey on. If the fault is present, the system should
Relay Coil
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat, vibration and selecting different shift lever positions.
15572Shift Lever Data
162482Eaton
172374Start Enable
Link
Proprietary Link
(EPL)
Relay Coil
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
1-6
General Information
Fault
Codes
31623,4Engine Brake Re-
331684Battery Voltage
352312,7Engine Control
41567Range Failed to
PIDSIDFMIDescriptionType of CodeDriving Technique
lay Coil
Supply
Failure
Engage
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
SystemKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat, vibration and varying levels
of throttle demand.
SystemOperate the vehicle and perform several range up-
shifts and downshifts. The failure is detected after
5 consecutive attempts to complete the same type
of range shift. Several shifts (ten or more) may be
necessary before the ECU confirms the failure.
42617Splitter Failed to
Engage
4335 or 363,4,5Range Solenoid
Valve
44543,4,5Interia Brake So-
lenoid Coil
4637 or 384,5Splitter Solenoid
Valve
SystemOperate the vehicle and perform several range up-
shifts and downshifts. The failure is detected after
5 consecutive attempts to complete the same type
of range shift. Several shifts (ten or more) may be
necessary before the ECU confirms the failure.
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
1-7
General Information
General Information
Fault
Codes
51602Rail Select Sen-
52592Gear Select Sen-
53342Reverse Ball
561612Input Shaft
571602Main Shaft
PIDSIDFMIDescriptionType of CodeDriving Technique
sor
sor
Switch
Speed Sensor
Speed Sensor
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
ComponentSelect a reverse gear (repeatedly).
ComponentSelect a forward gear and drive at a steady speed
no slower than 10 m.p.h. It may be necessary to
operate the vehicle for a prolonged period of time
if the cause of failure is related to heat and vibration.
ComponentSelect a forward gear and drive at a steady speed
no slower than 10 m.p.h. It may be necessary to
operate the vehicle for a prolonged period of time
if the cause of failure is related to heat and vibration.
581912Output Shaft
61395,6Rail Select Motor ComponentKey on. If the fault is present, the system should
63405,6Gear Select Mo-
Speed Sensor
tor
ComponentSelect a forward gear and drive at a steady speed
no slower than 10 m.p.h. It may be necessary to
operate the vehicle for a prolonged period of time
if the cause of failure is related to heat and vibration.
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
1-8
General Information
Fault
Codes
652514Low Motor Volt-
71607Stuck EngagedSystemEngage LO gear and allow the vehicle to slowly
72597Failed to Select
73587Failed to Engage
PIDSIDFMIDescriptionType of CodeDriving Technique
ComponentKey on. If the fault is present, the system should
age
SystemComplete several shifts while the vehicle is in mo-
Rail
SystemComplete several shifts while the vehicle is in mo-
Gear
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
move forward. While the vehicle is in motion,
move the shift lever to Reverse LO and slowly
bring the vehicle to a stop. The vehicle will shift
into Reverse LO. Several shifts (ten or more) may
be necessary before the ECU confirms the failure.
tion, including selections from neutral. Allow the
transmission to complete several automatic
shifts.
tion, including selections from neutral. Allow the
transmission to complete several automatic
shifts.
74547Failed to Syn Ini-
tial Engagement
831814Shift Lever Miss-
ing
SystemWith vehicle stopped, select a drive gear and fully
depress the clutch pedal. Return transmission to
neutral. Repeat several times.
ComponentKey on. If the fault is present, the system should
automatically detect the problem and set the code.
If the fault is not present at key on, operate the vehicle and attempt to duplicate the driving conditions that triggered the fault code. Possible
triggers include heat and vibration.
1-9
General Information
Fault Code Isolation Procedure Index
General Information
Fault
Codes
11 2542,12System ControllerComponent2-13
12 23312Transmission ControllerComponent2-15
13 236 4, 5Power Connect Relay CoilComponent2-17
14 1812Shift LeverComponent2-21
15572Shift Lever Data LinkComponent2-25
162482Eaton Proprietary LinkComponent2-31
172374Start Enable Relay CoilComponent2-43
31623,4Engine Brake Relay CoilComponent2-47
331684Battery Voltage SupplyComponent2-51
352312,7Engine Control FailureSystem2-55
41567Range Failed to EngageSystem2-63
42617Splitter Failed to EngageSystem2-67
4335 or
Electrical System TestElectrical System Test3-1
If "-" is displayed on the Gear Display, and there are no
active or inactive codes
If the Gear Display is not working, and there are no ac-
tive or inactive codes
If the engine does not start with the Shift Lever is in
neutral, and there are no active or inactive codes
If the transmission does not engage a gear, and there
are no active or inactive codes
If the PC-based Service Tool does not workJ-1587 Data Link Test3-49
If the transmission does not perform range shifts, and
there are no active or inactive fault codes
If the transmission does not perform Splitter Shifts,
and there are no active or inactive fault codes
If unable to shift the transmission with the Up/Down
Buttons, and there are no Active or Inactive codes
If a shift complaint exists and there are no Active or
Inactive codes
If the transmission has an air leak and there are no
Active or Inactive fault codes
If the Auto Neutral feature is not workingNeutral Lock Input Test3-79
Front Box Control Test3-17
Gear Display Power Supply Test3-29
Start Enable Relay Contact Test3-37
AutoShift/AutoSelect will not Engage a Gear Test3-41
Range System Test3-57
Splitter System Test3-61
Up/Down Button Test3-65
AutoShift/AutoSelect Shift Complaint Test3-67
Transmission Air Leak Test3-73
1-11
General Information
General Information
This page left blank intentionally.
1-12
Electrical System Pretest
Fault Isolation Procedures
Overview
The test does not relate to any specific fault code, but must be
completed before performi ng Fault Code Isolati on Table procedures. The pretest verifies the batteries are fully charged.
Detection
There is no detection process specifically for the basic electrical supply. However, failures of this type are generally detected
by the transmission or driver as some other type of fault code
or symptom.
Fallback
There is no fallback for the electrical pretest, however, it may
effect other systems.
Required Tools
•Basic Hand Tools
•Eaton Test Adapter Kit
•Digital Volt/Ohm Meter
•Troubleshooting Guide
•Battery Load Tester
Possible Causes
This pretest can be used for any of the following:
•Low Batteries
•Starter/Battery connections
2-1
VOLTS
V
COM
–
A
–
+
+
Fault Isolation Procedures
Electrical System Pretest
Step AProcedureConditionAction
1. Key off.
2. Inspect starter/battery
connections for integrity.
3. Measure voltage
across battery.
If voltage is 11 to 13 volts on a 12
volt system or
22 to 26 on a 24 volt
system
If voltage is outside of
range
Go to Step V.
Repair or replace battery/s and
charging system as required.
Repeat this step.
Fault Isolation Procedures
Step VProcedureConditionAction
1. Key off.
2. Load Test the Battery/
s.
If the battery/s maintain
the specified load
If the battery/s fail the
load test
Test Complete.
Replace the damaged battery/s and
repeat this step.
2-2
Power-Up Sequence Pretest
Fault Isolation Procedures
Overview
A failure during the self-check indicates a failure of the Shift
Control.
Detection
The power-up self-check is performed automatically each time
the key is turned on. Turn the key on and watch the service
lamp. If power-up stops with the service lamp constantly on,
or it never comes on, self-check has failed.
Fallback
If self-check fails, the product cannot perform any operations.
Required Tools
•Basic Hand Tools
•Eaton Test Adapter Kit
•Digital Volt/Ohm Meter
•Troubleshooting Guide
Possible Causes
This test can be used for the following:
•Shift Control
•Vehicle Harness
2-3
Fault Isolation Procedures
Power-Up Sequence Pretest
Step AProcedureConditionAction
1. Key on.
2. Observe service
lamp.
If service lamp lights for
one second and goes off
If service lamp never
comes on
If service lamp is on
steady
Test complete.
Go to Step B.
Replace Eaton supplied shift tower
containing system manager and
shift lever. If vehicle has the
System Manager ECU mounted in a
separate location from the Shift
Lever, go to Step C.
Step BProcedureConditionAction
1. Key off.
2. Disconnect shift lever 24-way
connector.
3. Key on.
4. Measure voltage
between shift lever
24-way connector
pins A1 and B1.
If voltage is within 1 volt
of battery voltage
Replace shift lever. Go to Step A.
Fault Isolation Procedures
If voltage is outside of
range
Repair or replace tower harness.
Go to Step A.
2-4
Fault Isolation Procedures
Power-Up Sequence Pretest , continued
Step CProcedureConditionAction
1. Key on.
2. Connect hand-held diagnostic
tool to transmission diagnostic
port.
3. Select monitor data and view
"TRANS_RNG_SEL".
4. Disconnect shift lever 24-way
5. Place a jumper
between shift lever
24-way connector
pins:
• A1 and B3
• B1 and B4
If TRANS_RNG_SEL
reads "HI"
If hand-held diagnostic
tool does not read
TRANS_RNG_SEL "HI"
Go to Step D.
Go to Step E.
2-5
Fault Isolation Procedures
Power-Up Sequence Pretest , continued
Step DProcedureConditionAction
1. Key on.
2. Remove jumpers.
3. Place a jumper
between shift lever
24-way connector
pins:
• B1 and B3
• A1 and B4
If TRANS_RNG_SEL
reads "LO"
If hand-held diagnostic
tool does not read
TRANS_RNG_SEL "LO"
Replace shift lever. Go to Step A.
Go to Step E.
Fault Isolation Procedures
2-6
Fault Isolation Procedures
Power-Up Sequence Pretest , continued
Step VProcedureConditionAction
1. Disconnect system manager 32way connector.
2. Measure resistance
between system
manager 32-way
connector pins and shift lever
24-way connector pins:
• 32-way D8 and 24-way B8
• 32-way C8 and 24-way B7
• 32-way D9 and 24-way B6
• 32-way C9 and 24-way B5
• 32-way C13 and 24-way B4
• 32-way D13 and 24-way B3
If resistance for each
measurement is 0 to .3
ohms
If any measurement is
outside of range
Replace system manager ECU. Go
to Step A.
Repair or replace tower har ness as
required. Go to Step A.
2-7
Fault Isolation Procedures
Power-Up Sequence Pretest , continued
Fault Isolation Procedures
This page left blank intentionally.
2-8
Air Pretest
r
Fault Isolation Procedures
Overview
The pretest does not relate to any specific fault code, but must
be completed before performing Fault Code Isolation Table
procedures. The pretest verifies that the basic air input is OK
before testing individual system functions.
Detection
There is no detection process specifically for the basic air supply. However, failures of this type are generally detected by the
transmission or driver as some other type of fault code or
symptom.
Fallback
There is no fallback mode for air pretest, however, it may effect
other systems.
Required Tools
•Basic Hand Tools
•0-100 PSI Air Pressure Gauge
•Troubleshooting Guide
Possible Causes
This pretest can be used for any of the following:
•Low Air Pressure
•Contaminated Air
•Air Filter / Regulator
2-9
Air filter/regulato
Fault Isolation Procedures
Air Pretest
Step AProcedureConditionAction
1. Key off.
2. Install a 0 to 100 PSI air gauge
in the requlated test port of the
air filter/regulator.
3. Start engine and
allow air pressure to
build to governor cutoff.
If air pressure cuts off at
90 to 120 PSI
If air pressure is outside
of range
Go to Step B.
Repair vehicle air system as
required. Repeat this step.
Fault Isolation Procedures
Step BProcedureConditionAction
1. Key off.
2. Monitor air pressure.If vehicle maintains air
pressure
If vehicle loses air
pressure
Go to Step C.
Repair vehicle air system as
required. Repeat this step.
2-10
Fault Isolation Procedures
Air Pretest, continued
Step CProcedureConditionAction
1. Read air pressure
gauge installed at the
requlated port.
If air pressure is 55 to 65
PSI
If air pressure is outside
of range
Test Complete.
Repair vehicle air system as
required. Repeat this Step V.
Step VProcedureConditionAction
1. Remove air supply
line to the air filter/
regulator and check
air flow.
If air flows from the
supply line
If air does not flow from
the supply line
Replace air filter/regulator. Go to
Step C.
Repair vehicle air supply to the
regulator. Go to Step C.
2-11
Air Pretest, continued
Fault Isolation Procedures
Fault Isolation Procedures
This page left blank intentionally.
2-12
Component Code: 11
(SID 254, FMI 2,12)
System Manager
Fault Isolation Procedures
Overview
This fault code indicates an internal failure of the System Manager ECU.
Detection
The System Manager checks the program memory every time
the key is turned on. If the System Manager ECU is able to detect a failure within its own memory, it sets this fault code.
Fallback
This fault causes an In Place fallback while moving and a selfcheck failure if it occurs during power-up.
Required Tools
•Basic Hand Tools
•AutoSelect/AutoShift Troubleshooting Guide
Possible Causes
This fault can be caused by any of the following:
•Improper configuration software
•Fault System Manager ECU
2-13
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