D-Link DCS-2000 User Manual
D-Link
Internet Camera
Manual
(12/13/2002)
DCS-2000
Building Networks for People
Contents
Contents of Package..........................................................................3
Introduction ........................................................................................ 5
Features and Benefits ........................................................................5
Connections .......................................................................................7
Hardware Installation ......................................................................... 9
Software Installation ........................................................................10
Installing the Surveillance Software ...............................................15
Using the DCS-2000 ......................................................................... 19
Firmware Upgrades ..........................................................................40
Using the Surveillance Software .....................................................42
Monitor Program .............................................................................. 42
Playback Program ............................................................................72
Appendix ...........................................................................................87
Frequently Asked Questions ................................................87
Troubleshooting ....................................................................88
How to PING Your IP Address ...............................................90
Reset and Restore .................................................................91
I/O Connector .........................................................................92
Adjusting the Cameras Focus ..............................................95
Replacing the Lens................................................................97
Technical Specifications .......................................................98
Contacting Technical Support ......................................................100
Warranty and Registration ............................................................. 101
2
Package Contents
Contents of Package
D-Link DCS-2000 Internet Camera
Power Adapter
Installation software and manual on CD
Quick Installation Guide
Camera Stand
Category 5 Ethernet Cable
If any of the above items are missing, please contact your
reseller.
Using a power supply with a different voltage than the one included with the
DCS-2000 will cause damage and void the warranty for this product.
System Requirements
Internet Explorer 5.x or higher t Web Browser
CPU: Pentium III, 500 MHz or above
Memory Size: 32 MB (64 MB recommended)
VGA card resolution: 800 x 600 or above
These are minimum requirements. Please see Appendix xxx for requirements for various modes of the enclosed Surveillance Software.
3
Cautions and Warnings
Voltage Alert!
The voltage used must be
the same as that specified on
this unit. Using this product
with a higher voltage than is
specified is dangerous and
may result in a fire or other
type of accident causing
damage.
Caution!
Use of controls or
adjustments or
performance of
procedures other than
herein may result in
hazardous radiation
exposure.
For your safety, please do
not detach the cover!
To avoid accident of electric shock,
please do not attempt to detach the
cover of the unit or the DC power
supply connector.Customer should
contact a qualified technician
regarding any repair job.
Warning!
Keep the unit away from direct
sunlight, strong magnetic fields,
excessive dust, humidity and
electronic/electrical equipment
(home computers, facsimiles, etc.)
which generate electrical noise.
4
Introduction
The D-Link DCS-2000 Internet Camera is a full featured survellance system that
connects to an Ethernet, Fast Ethernet or broadband Internet connection to provide
remote high-quality video and audio. The DCS-2000 Internet Camera differs from a
conventional PC Camera because the Internet Camera is a stand-alone system with
a built-in CPU and Web server providing a low-cost solution capable of solving
demanding security and home/office monitoring needs. The Internet Camera can be
accessed remotely, and controlled, from any PC or notebook computer over the
Internet from anywhere in the world. Simple installation procedures, along with the
built-in Web-based interface offers easy integration to your network environments.
Features and Benefits
The DCS-2000 Internet Camera is a stand-alone system requiring no special hardware
or software such as PC frame grabber cards. All that is required is a computer with
the Internet Explorer Web browser (version 5.x or above). Just plug-in the camera and
view the picture from your Internet Camera with a valid IP Address.
Supports a Variety of Platforms
Supporting TCP/IP networking, SMTP e-mail, HTTP and other Internet related
protocols, the Internet Camera can be integrated easily into other Internet/Intranet
applications because of its standards-based features.
Broad Range of Applications
With today’s high-speed Internet services, the Internet Camera can provide the ideal
solution for live video images over the Intranet and Internet for remote monitoring. The
Internet Camera allows remote access from your Internet Explorer Web browser for
live image viewing and allows the administrator to manage and control the Internet
Camera anywhere and any time in the world. Apply the Internet Camera to monitor
various objects and places such as homes, offices, banks, hospitals, child-care
centers, amusement parks and other varieties of industrial and public monitoring.
The Internet Camera can also be used for intruder detection with its motion-detection
mode, capture still images and video images for archiving and many more applications.
Web Configuration
Using the Internet Explorer Web browser, administrators can configure and manage
the Internet Camera directly from its own web page via the Intranet or Internet. Up to
20 user names and passwords are permitted, with privilege settings controlled by the
administrator.
5
Features & Benefits (continued)
Remote Monitoring Utility
The powerful Surveillance Software application assigns an administrator with a predefined user ID and password who can modify the Internet Camera settings from the
remote site via an Intranet or the Internet. Users are allowed to monitor the image,
record the image to a hard drive, and take snapshots.
Connection to External Devices
Supporting auxiliary Input/Output connectors, you can connect the Internet Camera to
a variety of external devices such as IR-sensors, switches and alarm relays. Combined
with programmable alarming facilities, you can develop a variety of security applications
that are triggered on alarm-based events. The Internet Camera provides an industry
standard in/out external connector for connectivity.
6
Connections
Reset Button
DC Power Connector
I/O Connector
Ethernet Cable Connector
The Internet Camera’s rear panel features an RJ-45 connector for connections to 10BaseT Ethernet cabling or 100Base-TX Fast Ethernet cabling. This network port supports the
NWay protocol, allowing the Internet Camera to automatically detect or negotiate the
transmission speed of the network.
The Ethernet cable included with the DCS-2000 Internet
Camera is a Category 5 cable. This is the
recommended cable type when the camera is installed
into a 100 Mbps Fast Ethernet network.
Ethernet Cable
DC Power Connector
The DC power input connector is located on the Internet Camera’s rear panel and is
labeled DC 12V with a single socket to supply power to the Internet Camera.
Reset Button
Reset will be initiated when the reset button is pressed once and Power LED begins to
flash.
Factory reset will be initiated when the reset button is pressed continuously
for 5 seconds or when the Power LED begins to light up. Release the reset
button and the Power LED will begin to flash indicating that the Internet
Camera’s settings are reverting back to the factory settings.
7
Connections (continued)
I/O Connector
There are two I/O connectors,one for input and one for output situated on the
rear panel. The I/O connectors provide the physical interface to send and receive
digital signals to a variety of external alarm devices. Please refer to the
appendix in this manual for detailed information.
Bottom Panel
Socket for stand
Connecting to the Camera Stand
Located on the bottom panel of the Internet Camera, the socket is used to
connect the camera stand onto the Internet Camera by attaching the screw
head on the camera stand into the Internet Camera.
Power LED
LED stands for Light-Emitting Diode.
The Power LED is positioned on the right side of the Internet Camera lens. As
soon as the power adapter is connected to the Internet camera the power
LED will flash red and green several times. The Internet camera is conducting
a quick self-test while the LED flashes. Upon passing the self-test the LED
will turn green to indicate a good connection to an Ethernet port or red to
indicate no connection has been made.
8
Hardware Installation
Connect an Ethernet cable
Connect an Ethernet cable to the network
cable connector located on the Internet
Camera’s rear panel and attach it to the
network.
Attach the external power supply
Attach the external power supply to the DC
power input connector located on the
Internet Camera’s rear panel and labeled
DC 12V and connect it to your local power
supply.
When you have a proper connection the LED will turn from red to green. The
light may cycle on and off and your computer may show an intermittant loss
of connectivity, this is normal until you have configured your Internet Camera.
Connecting the Internet Camera to the Camera Stand
The Internet Camera comes with a camera
stand with a swivel ball screw head that
can be attached to the Internet Camera
bottom bracket cavity. Attach the camera
stand to the Internet Camera and station it
for your application. There is a hole located
in the base of the camera stand allowing
the Internet Camera to be mounted on the
ceiling or any wall securely.
9
Software Installation
After you have successfully completed the hardware installation of the DCS2000 Internet Camera, it is necessary to install software to configure and operate
the camera. The first step is to run a program on the CD called IP Installer.
The program will allow you to use the Internet Camera with you Internet browser.
The IP Installer program allows you to enter settings that permit the camera to
access the Internet directly or your Ethernet network.
After the IP Installer software program is completed, you will have an operating
and controllable Internet Camera. From your Internet Explorer Web browser
you will be able to access the video and sound from the Internet camera. The
camera has a software program built in (called firmware) built-in Web server.
This Web server is the program that allows the camera to access the Internet
without an attached computer and permits users to view the video and audio
remotely.
After running the IP Installer software program this built-in Web server program,
along with your Internet browser, is the only software needed to actually operate
the DCS-2000 and view the camera remotely.
However it is necessary to install the Surveillance Software from the enclosed
CD to create a truly powerful monitoring and surveillance system. The following
section will detail installing the IP Installer and the Surveillance software.
Installing the IP Installer program
Insert the CD that is included with the DCS-2000 Internet Camera. The IP Installer
program will start up automatically from the CD. If it does not (the Windows
operating system can turn this autorun function off , for example) simply access
the CD from Windows and click on the software program IP Installer.
Click on the Installer button.
Click Installer
10
The opening Installer screen will appear.
IMPORTANT:
A hardware reset of the Internet Camera is now necessary to allow the Installer
program to configure the camera correctly. To accomplish this reset, lightly
insert a paper clip into the reset hole on the back of the camera (see page7 for
the location of the reset hole.) The LED on the front of the camera will begin
blinking red and green. When it stops the blinking cycle continue to hold in the
reset button until a second cycle of blinking red and green lights indicates a
second reset cyle has completed. This will take approximately 5-7 seconds.
The installer will now show a MAC address for the DCS-2000 and an IP address.
This IP address may not be correct at this step in the installlation.
Highlight the MAC address and then click on the Wizard button to activate the
installation Wizard.
Press Next on the Welcome screen to continue the Wizard.
Click Next
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Enter the information needed by the
Intrnet Camera to connect with your
network or Internet connection. Enter
your IP Address, Subnet Mask,
Gateway and at least 1 DNS address. If you do not know what to put
in this fields, please contact your
network System Adminstrator or your
Internet Service Provider.
Click Next
Click the checkbox titled Use this IP whenever systems boots to avoid running this
install application each time you boot up the DCS-2000. Only check this if you are sure
the IP address being entered will not change the next time the DCS-2000 boots up.
If you need to make any changes,
click Back to modify your camera
settings. To accept the settings,
click Restart.
Click Restart
12
Click OK and the DCS-2000 Internet Camera will reboot to accept the settings.
If the Installer has not made any modifications to the settings, it will warn you
that the settings were accepted but no changes were made.
You should now see the opening Installer screen with an IP address assigned
to the MAC address of the DCS-2000.
Click on Exit to close the Installer.
You have now completed the Setup Wizard and are ready to use your
camera!
Testing the DCS-2000 Internet Camera
Open your Internet browser
and type in the IP address of
the DCS-2000. In this example
the address is:
http://192.168.0.146
(your DCS-2000 may have a
different IP address based on
what you used in the Installer
program.)
The window in the center of your browser is the camera image window. You
should now see a video image and hear the audio over your computer speakers from the DCS-2000. If you are having problems please consult the
Troubleshooting section of this manual.
13
Security
At this point it is highly recommended that you click on the Configuration button on the Home screen, and then the Tools tab to bring you to the Admin
screen and enter a password for security purposes.
To ensure the highest security and prevent unauthorized use of the Internet
Camera, the Administrator has the exclusive privilege to access the System
Administration settings to allow users the security level of entry and authorize
privileges for all users. The Internet Camera supports multi-level password
protection/access to the Internet Camera that can be restricted to defined users
who have a User Name and User Password which is assigned by the
Administrator.
The Administrator can release a public user name and password so that when
remote users access the Internet Camera they will have the right to view the
image transmitted by the Internet Camera.
When the Internet Camera is used for the first time it is highly
recommended that the Administrator set the Administrator Password
to constrain user access to the Internet Camera since the Default
settings are Null String (no password). Once the Password is defined
only the Administrator has access to the management of the Internet
Camera. This procedure should be done as soon as possible since the
security features of the Internet Camera will not be enabled until the
Administrator Password is defined.
14
Installing the Surveillance Software
The Surveillance Software on the CD included with the DCS-2000 Internet
Camera converts the DCS-2000 into a powerful, yet flexible, surveillance
system for home or business.
Features and Benefits
• Real-time Monitoring
• Video Recording to hard disk
• High quality video
• High compression ratio
• Maximum to 16 cameras with different monitor layouts
• Smart playback
• Trigged event browsing
• Fast database searching
• Auto alarm in different ways
• Account-password protection
• Scheduled recording for each camera
• Just-in-time snapshot
• AVI export
• Motion detection for each camera
To install the Surveillance Software, click on the Setup file on the CD included with the
Internet Camera. The Welcome screen appears:
Click Next
15
Click Yes
Please read the Software Licensing Agreement and click yes if you agree with
the agreement. Click “No” to exit.
Click Next
Enter your name and company information and click “Next”.
16
Click Next
Select the destination directory and click “Next”.
Click Next
Select the Program Folder the software will be installed into and click “Next”.
17
Click Next
Click “Next” and the program will begin copying onto your hard drive.
Click Finish
Click “Finish ” to end the installation.
18
Using the DCS-2000
If you are following this manual in the order it is presented, you should now have
an operating DCS-2000 Internet Camera configured with the Installer program.
You also have installed the Surveillance Software from the CD. This section
of the manual wil deal with using the Internet Camera in two parts:
• Using the DCS-2000 with an Internet browser and accessing
the screens to control and monitor the camera.
• Using the Surveillance Software with the DCS-2000.
Using the DCS-2000 with an Internet browser
Open your Internet Explorer Webbrowser and enter the IP address for your
Internet Camera.
In the example this address is 192.168.0.146. Your address may differ.
If a window appears asking to install a Versign certificate for authentication
D-Link click “Yes”.
19
Home Page Screen
The image from the the DCS-2000 should be visible from the Home page on
your computer monitor. There are two buttons on the left side of the Home
page:
Connection Type and Configuration.
Click Connection Type
Click on the Connection Type button to change settings related to the
connection.
20
Home > Connections Screen
The following options are available from the Connections settings screen:
Media Option:
Option for users to disable or enable audio when viewing video.
Protocol Option
The UDP Protocol should be chosen for the most users. Generally the client
computer will automatically try these protocols in the following order, UDP ->
TCP -> HTTP.
After the client connects to the DCS-2000 successfully, the working protocol
will be displayed in “Protocol Option”. The chosen protocol will be recorded
in the user’s PC and used for the next connection. If the network environment
is changed or users want to let the web browser automatically detect the
protocol, select UDP manually and click Save to change the setting and
return Home to reconnect with the new setting.
Options:
UDP Protocol - Quality real-time performance compared to TCP. Some
packet loss due to network burst traffic and images may be obscure.
TCP Protocol - Packet loss is less likely to occur and video displays are
more accurate.
HTTP Protocol - If the network is protected by a firewall and it opens HTTP
port (80) only, HTTP protocol must be selected. In this mode, audio is
disabled and only video can be viewed.
Click the Home tab to return to the DCS-2000 Home page.
21
Home > Configuration
Click on the Configuration button on the Home page:
Click Configuration
There are 5 tabs across the top of the Configuration screen controlling
different elements the DCS-2000 can configure. The Advanced tab is the
default screen in Configuration and Network is the default screen under
Advanced.
22
Configuration > Advanced > Network Settings
Any changes made to these settings will require the system to
restart to validate. Make sure every field is correctly typed before
clicking on:
Reset IP address at next boot
The box is checked when first installed.To avoid performing a software installation
whenever the DCS-2000 starts, and once the network settings, especially the IP
address, are correct, uncheck this box. This option can also be disabled using the IP
Installer program. Once the option is disabled, the DCS-2000 will skip installation at
the next boot and the IP Installer program will no longer find the installed units if any
changes are necessary to the network settings. It may be necessary in that case to
to recover the DCS-2000 by restoring factory default settings. However, with this
option disabled the DCS-2000 can automatically operate normally after restarting in
case of losing power.
General
IP address - Necessary for network identification.
Subnet mask - Used to determine if the destination is in the same
subnet. The default value is “255.255.255.0”.
Default router - The gateway used to forward frames to destinations
in a different subnet. Invalid router setting will fail in
transmission to destinations in different subnet.
Primary DNS - Primary domain name server who translates names
to IP addresses.
Secondary DNS - Secondary domain name server to backup the
primary one.
SMTP
SMTP(mail) server 1 - The domain name or IP address of external email
server.
Recipient email address 1 - The email address of recipients for snapshots or log
file. Multiple recipients must be separated by
semicolon, ‘;’.
SMTP(mail) server 2 - The domain name or IP address of another email
server once the previous server is unreachable.
Recipient email address 2 - the email address of recipients for the backup server.
Return email address The return email address once the mails fail to send
out.
Continued on Next Page
23
Configuration > Advanced >Network Settings (continued)
FTP Settings
Local FTP server port - It can be other than default port 21. After changing,
the external FTP client program must change the
server port of the connection accordingly.
1st FTP server - The domain name or IP address of the external FTP
server. The following user settings must be correctly
configured for remote access.
1st FTP user name - Granted user name on the external FTP server.
1st FTP password - Granted password on the external FTP server.
1st FTP remote folder - Granted folder on the external FTP server. The string
must conform to the external FTP server. Some FTP
servers cannot accept a preceding slash symbol
before the path if there is no virtual path mapping.
Refer to the instructions of the external FTP server
for details. The folder privilege must be open for
upload.
Primary FTP passive mode - If the DCS-2000 is located inside the network
protected by firewall, a data connection for FTP may
be prohibited. Passive mode FTP can bypass the
rule and succeed to upload snapshots. If the passive
mode is selected, the DCS-2000 can automatically
attempt for an active mode if the external FTP server
does not support passive mode.
2nd FTP server - The domain name or IP address of the external FTP
server.
2nd FTP user name - Granted user name on the backup FTP server.
2nd FTP password - Granted password on the backup FTP server.
2nd FTP remote folder - Granted folder on the backup FTP server.
Secondary FTP passive
Mode - Passive mode setting for the backup FTP server.
HTTP Settings
Http port - Can be to other than the default port 80. Once the
port is changed, users must be informed for
successful connection. For instance, when the
administrator changes the HTTP port of the DCS2000, whose IP address is 192.168.0.100 from 80 to
8080, users must type in the web browser
“http://192.168.0.100:8080” instead of
“http://192.168.0.100”.
Click Apply to make changes effective
24
Configuration > Advanced >Network Settings (continued)
Streaming Screen
Control channel port - It can be other than default port 5001 to cooperate
with the port opened by the firewall.
Audio channel port - It can be other than default port 5002 to cooperate
with the port opened by the firewall.
Video channel port - It can be other than default port 5003 to cooperate
with the port opened by the firewall.
Improve audio quality in
low bandwidth
environment - In a low network bandwidth environment, users can
check this option to improving audio quality by
sacrificing some real-time synchronization.
Click Apply to make changes effective
Some invalid settings may cause system failure to respond. Change
the configuration only if necessary and consult with network supervisor
or experienced users for correct settings. Once the system is lost
contact, refer to Appendix A for reset and restore procedures.
Configuration > Advanced > Video Settings
Click Video
Click the video button from the Configuration screen to access video settings
that effect how the video image appears.
25
Configuration > Advanced > Video Settings
Text on video - Text will be displayed in the black bar above the
video window with a timestamp. The timestamp is
captured from the date and time of the DCS-2000
and is maintained by a built-in real-time clock.
Color - Select the option for color or monochrome video
display.
Size - There are three options for two video sizes. “Half” is
a quarter size of “Normal”. “Half x 2” has the
same video size as “Normal” but has worse quality.
However it consumes less network bandwidth.
Power line frequency
(for fluorescent light) - The fluorescent light will flash according to the power
line frequency and depends on the local utility.
Change the frequency setting to eliminate
uncomfortable flash image when the light source is
only fluorescent light.
26
Configuration > Advanced > Video Settings
There are three dependent parameters provided for video
performance adjustment.
Maximum frame rate- Limits the maximal refresh frame rate that can be
combined with the “Video quality control” to
optimize the bandwidth utilization and video quality. If
users want to fix the bandwidth utilization regardless
of the video quality, choose “Fix bit rate” and
select the desired bandwidth. The video quality may
be poor in order to send maximal frames within the
limited bandwidth when images change drastically.
Consequently to ensure the video detail (quantization
rate) regardless of the network, it will utilize more
bandwidth to send the maximal frames when images
change drastically.
Flip - Vertically rotate the video.
Mirror - Horizontally rotate the video. Check both if DCS-
2000 is installed upside down.
White balance - Choose the suitable option for the best color
temperature.
Tune Video for the best performance
“Best performance” means the image refresh rate should be the fastest possible and
the video quality should be the best possible at the lowest network bandwidth
possible. Three factors, “Maximum frame rate”, “Fix bit rate”, and “Fix quality”
in the Video configuration page, are related to the performance.
My priority is real-time motion images
To achieve a real-time visual effect, the network bandwidth should be large enough to
transmit 20 image frames per second (fps) or more. If you are on a broadband network
over 1 Mbps, you can fix the bit rate to 1000Kbps or 1200Kbps, or fix the quality to
achieve the maximum frames. The maximum frame rate is 25 in 50Hz system and 30
in 60Hz system. If your network bandwidth is more than 384Kbps, you can fix the bit
rate according to your bandwidth and set the maximum frame rate to 25 or 30. If the
images vary dramatically in your environment, you may slow down the maximum
frame rate to 20 to decrease the transmitted data for better video quality, since the
human eye could not easily tell the difference between 20 and 25 or 30 frames per
second. If your network bandwidth is below 384 Kbps, you should fix the bit rate
according to your bandwidth and try out the best performance by tuning the maximum
frame rate. The larger frame rate in slow network will blur the images. You may also
try to choose “Half” in size option for better images or “Halfx2” for larger image size.
Because the network has burst constraints and everyone’s environment is not the
same, any poor connection will drop the normal performance.
27
Tune Video for the best performance (continued)
My priority is clear identification for each image
To have the best video quality, you should fix the quality to detailed or excellent and
tune the maximum frame rate to suit for your network bandwidth. If you get some
broken pictures in a slow network, you can choose TCP protocol in “Connection
type” for more accurate transmission but the received images may have certain time
delay. Note that any slow connection in with multiple users will drop the performance.
I want to compromise between real-time and clear images
If you have a broadband network, choose fix quality to normal or better rather than fix
the bandwidth. Otherwise fix the bandwidth according to your actual network speed
and set the frame rate to 30. If the images look bad, select the lower frame rate above
15. If the images are not improved, select the lower bandwidth.
Configuration > Advanced > Image Settings
Click Image Settings
Click the video button from the Configuration screen to access video settings
that effect how the video image appears.
From this screen you can fine tune the video image.
Brightness” “Contrast” “Saturation” and “Hue”are all adjusted in the same
manner. For each video compensation you can set from among eleven levels ranged
from -5 to +5.
You may press to fine-tune the image and see what effect the setting will
have on the image. When the image is acceptable, press to memorize the
image settings or to recall the original settings. If parameters are changed
without saving, they will be used until the next system startup.
28
Configuration > Advanced > Motion Detection
Click Motion Detection
Click the Motion Detection button from the Configuration screen to access
settings that effect how the DCS-2000 Internet Camera can serve as a
security device by recording only when motion is detected.
Enable motion detection - Check this option to turn on the motion detection.
New - Click on this button to add a new window. At most,
three windows can exist at the same time. Use the
mouse to drag the window frame to resize or the title
bar to move. Clicking on the ‘x’ at the upper right
corner of the window can delete the window.
Remember to save to validate the changes.
Save - Click on this button to save the related settings
regarding to the window. A graphic bar will rise or fall
depending on the image variation. A green bar means
the image variation is under monitoring level and a
red bar means the image variation is over monitoring
level. When the bar goes red, the detected window
will also be outlined in red. While back to the
homepage, the monitored window will hide but the
red frame will show when motion is detected.
29
Configuration > Advanced >Motion Detection (continued)
Window Name - The text entered here will show at the top of the
window.
Sensitivity - Sets the measurable difference between two
sequential images that would indicate motion.
Percentage - Decides the space ratio of motioned objects over the
monitored window. Higher sensitivity and small
percentage will make any motion more easily
detected.
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