Corel Painter - 12 Deployment Guide

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Deployment Guide

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Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About Corel Painter 12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

About Corel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Chapter 1: Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

What is a network? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

How is a network managed? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How is software deployed to a network? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How is a server image created? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

How is a server image used to deploy software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

What is the best way to prepare for deployment? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

How is installed software best maintained? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Chapter 2: Understanding the software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

What is included in Corel Painter 12? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

What are the system requirements for the software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Where is the Readme file for the software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

What access rights are required for installing the software?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

What files are required by the setup? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

What is Setup.exe? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

What is Setup.msi? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

What is Setup.xml? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

What types of files can interact with the setup? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

What are SMS files? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

What are MST files? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

How do I register the software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

How do I maintain the software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Chapter 3: Creating the server image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

How can I best prepare for creating the server image? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Which server operating systems are supported? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

What types of installations are available? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

What preliminary actions are required? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

How do I create the server image? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

How do I create multiple server images? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

How do I finalize the image? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

How do I verify network-access privileges? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

How do I edit registry settings? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

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Chapter 4: Installing with command lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

How do I assemble a command line? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Step 1: Specify the executable file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Step 2: Define the deployment process with switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Step 3: Refine the installation with public properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

How do I run my command line? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 5: Pulling the software to the workstations . . . . . . . . . . . . . . . . . . . . . . 31

How can I best prepare for pull installation?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

How do users pull the software?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Chapter 6: Pushing the software to the workstations . . . . . . . . . . . . . . . . . . . . . 33

Chapter 7: Maintaining the software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

How do I repair the software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

How do I repair the software by using the Windows Control Panel? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

How do I repair the software by using a command line? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35

How do I update the software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

How do I locate available patches? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

How do I apply patches? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

How do I remove the software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

How do I remove the software by using the Windows Control Panel? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

How do I remove the software by using a command line? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Appendix A: Quick-reference topics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

What is the process for deploying the software? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

What are the available command-line switches?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

What are the available public properties? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Appendix B: Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Can I deploy the software in a Windows 7 environment?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Can I deploy the software in a Mac OS environment?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Can I deploy the software by using a Group Policy Object? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Can I deploy the software with a single registration? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Can I create multiple server images?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Can I make the extra content on the DVD available to workstation users? . . . . . . . . . . . . . . . . . . . . . . 48

Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

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Introduction

This guide was developed as a step-by-step resource for deploying Corel® Painter™ 12 to your network.

In this introductory section, you’ll learn a bit about the software, this guide, and Corel Corporation.

• About Corel Painter 12

• About this guide

• About Corel

About Corel Painter 12

Corel Painter 12 is the ultimate digital art studio. Its inventive drawing tools, realistic brushes, cloning capabilities, and customizable features let you expand your creative output in exciting new ways. When you use the pressure-sensitive brushes of Corel Painter, they become fluid extensions of your hand, so the resulting brushstrokes are unrivaled in texture and precision. What’s more, features such as the ability to build your own Natural-Media® brushes and customize how brushes interact with the canvas give you countless ways to develop your artistic ideas. Corel Painter 12 takes you far beyond what’s possible in a traditional art environment.

This guide focuses on the

Windows®-based version of Corel Painter 12. For information specific to the Mac OS®–based version, see “Can I deploy the software in a Mac OS environment?” on page 46.

This software is an excellent choice for networked environments because it offers a robust deployment process for easy installation and

enance.

maint

About this guide

This guide applies to all network-deployable editions of the software. However, please note that some features are available only in certain editions. (Any such features are specially noted.)

This guide contains the following chapters:

• Chapter 1: Getting started introduces you to the processes and

terms that are used when deploying Corel® software to a network. If you’re new to software deployment, you’ll find that this chapter walks you through the basics — but if you’re an “old pro,” feel free to skip this chapter entirely.

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• Chapter 2: Understanding the software lists the system

requirements and technical specifications for Corel Painter 12.

• Chapter 3: Creating the server image describes how to create an image of the software on a server. This step is mandatory if you want to maintain all workstation installations from a central location.

• Chapter 4: Installing with command lines illustrates how to customize a command line that installs the software on the workstations.

• Chapter 5: Pulling the software to the workstations shows how to enable workstation users to install the software on their own.

• Chapter 6: Pushing the software to the workstations explains how to establish an automatic process for installing the software on the workstations.

• Chapter 7: Maintaining the software demonstrates how to repair, update, and remove the workstation installations of the software.

The appendixes provide useful supplementary information:

• Appendix A includes quick-reference topics for key deployment information. If you print only one section of this guide, make sure that it’s this one!

• Appendix B covers some of the most frequently asked questions (or “FAQs”) about deploying the software.

You’ll also find a glossary, which defines the terms that are used in this guide.

What’s the best way to use this guide?

If you’re new to the field of network deployment, you may want to read this guide from cover to cover. You’ll find that the right column of each page contains the main content, while the left column contains additional details — definitions, tips, notes, and warnings. The left column also gives you room to jot down notes.

If you are familiar with deployment processes, or if you want to focus on a particular topic or specific question, try the following techniques when using this guide:

• Skim the table of contents for relevant headings.

• See the index for key features and important concepts.

• Check Appendix A for quick-reference topics.

• Consult Appendix B for frequently asked questions.

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The documentation conventions that are used in this guide are explained in the following table.

Wherever you see this You’ll find

A definition — explains a term or concept

A tip — presents helpful information, such as procedure shortcuts, variations, or benefits

A note — presents supplementary information about the specified topic or task

A warning — presents crucial information about the specified topic or task

bold text Information that is emphasized for

clarity, such as the name of a control or other element on the user interface

italicized text The first instance of a term that is

defined in the glossary

<italicized text between angle brackets> A placeholder for user-specified

information, such as a path or filename

bold monospace text A reference to programming syntax.

For clarity, some programming elements are further distinguished by

italics.

Where can I find more information about the software?

For comprehensive information about the software and its features, you can consult the product documentation. From within the software, you can access a Help system by clicking Help ` Help topics. In addition, you can find a PDF-based user guide at the following location (where X: is the drive where the software is installed):

X:\Program Files\Corel\Corel Painter 12\Resources\<language>\ Help

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For even more information about the software, please see the following online resources.

Resource Description and URL

Corel Painter website Provides the latest news, tips and

tricks, and information about upgrades

www.corel.com/painter

Corel® Support Services website Provides prompt and accurate

information about product features, specifications, pricing, availability, services, and technical support

www.corel.com/support

® Knowledge Base™ Provides a repository of articles, written

Corel

by the Corel® Technical Support Services team in response to questions by users, that you can search by keyword

www.corel.com/knowledgebase

Corel Painter online community Provides interaction with other users

through sharing experiences, asking questions, and receiving help and suggestions

www.painterfactory.com

If you have any comments or suggestions about this software or its deployment guide, please submit them by using the contact information provided at www.corel.com/contact.

For help with the Microsoft® Windows® Installer technology that is used to install the software, please refer to information on the Microsoft® website.

About Corel

Corel is one of the world’s top software companies, with more than 100 million active users in over 75 countries. We develop software that helps people express their ideas and share their stories in more exciting, creative, and persuasive ways. Through the years, we’ve built a reputation for delivering innovative, trusted products that are easy to

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learn and use, helping people achieve new levels of productivity. The industry has responded with hundreds of awards for software innovation, design, and value.

Our award-winning product portfolio includes some of the world's most widely recognized and popular software brands, including CorelDRAW® Graphics Suite, Corel® Painter™, Corel DESIGNER® Technical Suite, Corel® PaintShop Photo® Pro, Corel® VideoStudio®, Corel® WinDVD®, Corel® WordPerfect® Office, WinZip®, and Corel® Digital Studio™ 2010. Our global headquarters are in Ottawa, Canada, and major offices are in the United States, the United Kingdom, Germany, China, Taiwan, and Japan.

For more information

about Corel Corporation, please visit www.corel.com.

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Chapter 1

Getting started

If you’re new to software

deployment, you’ll find that this chapter walks you through the basics. However, if you’re an “old

ro,” feel free to skip this chapter

entirely.

For an at-a-glance overview of the deployment process, see

ppendix A.

For a list of the terms that are used in this guide, see the

administration server.

So you want to learn how to deploy Corel software to your organization’s network...

Maybe you’re already an expert in software deployment. Or maybe you were chosen for this task because you have the most experience with computers. Either way, this chapter walks you through the basics of what you need to know to successfully deploy this product to your network.

Depending on your situation, the deployment may consist of a few simple steps or a complex set of procedures. This chapter provides a nontechnical overview of software deployment and can help you choose the best deployment process for your needs. Subsequent chapters instruct you on how to carry out the deployment.

This chapter also introduces much of the terminology that is used throughout the guide.

This chapter answers the following questions:

• What is a network?

• How is a network managed?

• How is software deployed to a network?

• How is installed software best maintained?

What is a network?

A network is made up of

workstations and servers. Workstations are the computers from which the average user works, and servers are the computers that manage the shared resources of the network.

Servers are sometimes referred

to as “administration servers.”

As used in this guide, the term network signifies two or more computers that are connected to each other for the purpose of exchanging information.

Most computers in a network are workstations — computers from which average users do their work and access the common resources of the network, such as shared folders and printers. Most workstations are desktop computers that run software such as the Windows® operating system.

Networks also contain servers. These are the computers that manage the shared resources of the network, such as files, printers, and applications. Most servers use a specially designed operating system, such as the Windows Server® operating system.

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How is a network managed?

Deployment is the systematic

and strategic distribution of software to a network.

A network administrator specializes in running a

network and deploying software to it.

A separate software license is

required for each workstation

in your network.

A server image, also called an

“administrator image” or

simply an “image,” is a set of uncompressed application files on the server that is created from a set of compressed files on the installation disc.

Every network needs one person to make sure that all required software is installed on — or, more typically, deployed to — its workstations. This person is the administrator. An administrator may be a project manager, a network administrator, or a deployment specialist. Regardless of these differences in title or role, one of the administrator’s chief responsibilities is to ensure that the software deployment runs smoothly.

You don’t need to be an expert in computer science to be an administrator; you just need to know how to configure your network to meet the needs of its users. By the time you finish reading this guide, you’ll have no trouble doing just that!

How is software deployed to a network?

Most organizations require multiple users to have access to the same applications. For this reason, when an organization chooses a software product, it purchases one license for each workstation. Somebody must then install one copy of the licensed software on each workstation.

Your organization may require you to provide a customized installation of the software. However, installing the software on one workstation at a time is not practical: Not only would you invest a lot of time, but you’d have to redo your work if you forgot to set a desired option along the wa y. Ob v i o u s l y, t h e m o r e co m pu t er s t h at your organization has, the less viable it is to install and maintain your software manually.

Consequently, administrators typically use a deployment process to install software on the workstations in their network. To do this, they create a server image of the software and deploy the software from that server image to the workstations.

A command line is a textual

command that lets you specify desired settings.

A feature (or “component”) is a

set of files that makes up part of an installed product.

How is a server image created?

A server image is created by using a command line to run the installation wizard (or “setup”) which typically provides you with a few installation options. Creating a server image is mandatory if you want to maintain all workstation installations from a central location.

If you want to provide users with more than one installation type, you can create more than one image. (For example, you may want to allow some users to install a basic set of features and other users to install a more advanced set. To do this, you would create one server image for the basic version of the software and another for the more advanced version.) Be sure to use a naming convention that lets you remember what each server image contains.

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For detailed information on creating a server image, see Chapter 3.

How is a server image used to deploy software?

To deploy software from a server image, you must design a command line that specifies which options and features to make available to your users. For detailed information on command lines, see Chapter 4.

Deployment of the software to the workstations can be accomplished in one of two ways:

• manually, by pull installation — Users “pull” the software to their workstations by running the setup from the server image.

• automatically, by push installation — The administrator uses a particular method to “push” the software from the server image to the workstations so that the users themselves do not participate in the installation.

How does a pull-installation scenario work?

If users have access to the server and administrator-level rights to their workstations, they can install the software themselves. To do this, they pull the software to their workstations by running the setup from the server image.

Corel Corporation cannot

guarantee that all available third-party push technologies work with all Corel software products

Some products can be set to provide users with installation options when the setup is run from the server image. For example, you may be able to let users create a “run-from-network” installation by choosing to install only the files that are necessary to run the software. However, it is recommended that users install the software locally and in its entirety.

For detailed information on allowing users to pull the software to their workstations, see Chapter 5.

How does a push-installation scenario work?

To push the software from the server image to the workstations, you must begin by designing a command line that specifies your desired installation options. For detailed information on command lines, see Chapter 4.

From there, you can choose a push method for your command line. Many administrators choose to use a third-party tool (or “push technology”) such as Microsoft® Systems Management Server or IntelliMirror® management technologies.

Chapter 6 provides suggestions on using this third-party push technology. For complete information on using a third-party push technology, please refer to the manufacturer’s documentation.

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What is the best way to prepare for deployment?

p f

A Readme file contains “release notes” or other

important information about the

roduct. Always consult the Readme

ile before deployment.

Before beginning to deploy the software, you must ensure that the software is compatible with the server and all workstations. To do this, you must check the system requirements for the software against the capabilities of the server and the workstations. It’s also a good idea to familiarize yourself with the Readme file (if available) or any other special instructions for the software.

In addition, it’s wise to start thinking about how you want to deploy the software to the workstations. Do you want to have the users pull the software themselves? Or do you want to install the software for them by using a third-party push technology? Your answers to these questions will determine your ideal deployment process.

Before you begin the deployment, be sure to do the following:

• Get to know your network. Make sure that you have all the

required access rights for deploying software to it.

• Make sure that your inventory of the workstations is up-to- date, so that you know how the workstations are configured.

• Get to know your users and how they work. Do they use their workstations all the time? Do they shut down their workstations at night? Do they use laptops to access the network remotely? These factors help determine how to deploy and manage the software.

• Consider how much disk space is required for the software to run on the workstations. Again, the amount of available space influences how to deploy and manage the software.

• On the server, create a shared network location for installing the server image.

• Configure test systems that mirror the workstations as closely as possible, so that you can more easily diagnose issues.

Read Chapter 2 for deployment instructions specific to this product.

How is installed software best maintained?

An important part of administering a network is maintaining the software that is deployed to it.

The registry is the Windows

repository for application settings. The registry stores information in keys.

You can help keep the workstations in top shape by repairing the installed software when necessary. Repairing the software installs missing files and by replacing any files, shortcuts, and registry entries (or “keys”) that have become corrupt in the software.

The software may allow you to enhance the users’ experience by modifying the installations. Modifying the software lets you add features to (or remove features from) the installations on the workstations.

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A service pack typically

contains a set of patches that combine to make a major update to the software.

You are strongly encouraged to keep the software up-to-date by installing patches, such as the service packs that Corel Corporation provides free of charge.

It’s always a good idea to upgrade to the latest version of the software. Upgrading lets you take advantage of new features that can help increase the productivity of your users. However, to make the transition to the new version as easy as possible, you must correctly uninstall the old version.

For information on repairing, modifying, updating, or removing the installations, please see Chapter 7.

The Corel Knowledge Base is

an online repository of answers to frequently asked questions about Corel products. You can use it to search

or a specific topic.

Finally, administrators must be prepared to troubleshoot any problems that arise. This guide contains some of the most noteworthy solutions, such as for the frequently asked questions provided in Appendix B. You can also look for answers in the Corel Knowledge Base — just go to

www.corel.com/support and click the appropriate link.

Deployment Guide Chapter 1: Getting started 10

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Chapter 2 Understanding the software

This chapter provides the system requirements and technical specifications for Corel Painter 12. It can help make your network deployment of the software as easy as possible.

This chapter answers the following questions:

• What is included in Corel Painter 12?

• What are the system requirements for the software?

• Where is the Readme file for the software?

• What access rights are required for installing the software?

• What files are required by the setup?

• What types of files can interact with the setup?

• How do I register the software?

• How do I maintain the software?

What is included in Corel Painter 12?

For information specific to the Mac OS version of

Corel Painter 12, see page 46.

For information on making the

clipart available on workstations, see “Can I make the extra content on the DVD available to workstation users?” on page 48.

Corel Painter 12 includes the Corel Painter application in both Windows and Mac OS versions. Although this guide focuses on the Windows version of Corel Painter 12, information specific to the Mac OS version is provided in the section “Can I deploy the software in a Mac OS environment?” on page 46.

What’s on the DVD?

The Corel Painter 12 DVD contains the installation files and application files. These files are compressed, so you cannot simply copy them from the installation disc to create a server image. For information on the required installation files, see “What files are required by the setup?” on page 14.

The Corel Painter 12 DVD also includes a folder of extra content, which contains libraries of unique gradients, nozzles, patterns, stock photos, paper textures, and brushes.

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What are the system requirements for the software?

For information on using

Windows Terminal Server, see “Which server operating systems are supported?” on page 19.

Additional hard-disk space

may be required for Microsoft® .NET Framework 4.0.

To allow the installation of Corel Painter 12, workstations must include the following:

• Operating system with the latest service pack and critical updates: 32-bit or 64-bit version of Windows 7, Windows Vista® or Windows XP

•1 GHz (or greater) processor

•1 GB of RAM

• 600 MB of hard-disk space for installation of program files

• Mouse or tablet

• 1200 × 800 (or greater) screen resolution

• Microsoft® Internet Explorer® 7.0 or later

Where is the Readme file for the software?

The Corel Painter 12 DVD provides a Readme file that contains important technical information about the software. It’s a good idea to review the contents of this Readme file before you begin the deployment.

To access the Readme file

You can also access the Readme file from the Release notes

button on the AutoRun screen.

On a multi-language DVD, each Readme file is stored in

its respective language folder.

1 Insert the Corel Painter 12 DVD into the disc drive.

2 On the Windows taskbar, do one of the following:

• In Windows 7 or Windows XP, click Start ` Run.

• In Windows Vista, click the Start button, and then click All programs ` Accessories ` Run.

3 Ty p e X:\Readme.htm, where X: is the disc drive.

NOTE: If you’re using a multi-language DVD, you’ll find the Readme file in its respective language folder.

What access rights are required for installing the software?

To create a server image, you must

• be either a local administrator or an administrator for the domain that you are managing

• have read/write access to the server location

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To deploy the software to the workstations, you must

• be either a local administrator or an administrator for the domain that you are managing

• have read access to the server location

Group Policy Objects, sometimes called “system

olicies,” reside in a central location on a Windows-based network and define how each workstation is configured.

If you want workstation users to be able to install (or patch) the software themselves, you must ensure that they have administrator-level access rights. To assign access rights to workstation users, Windows-based networks use Group Policy Objects or “GPOs” (also called “system policies”). Stored in a central network location, GPOs are used to automatically update the registry settings on each workstation when its user logs in to the network.

If you want to give users administrator-level access rights (either temporarily or permanently), you may need to configure the GPOs for your network. Administrators can configure GPOs by using a Group Policy Editor. To access the Group Policy Editor that installs with the Windows operating system, do the following:

• In Windows 7 or Windows XP, click Start ` Run, and then run the file gpedit.msc.

• In Windows Vista, click the Start button, click All programs ` Accessories ` Run, and then run the file gpedit.msc.

To successfully install the software on the workstations, users require the following three system policies to be enabled:

• Computer Configuration\Administrative Templates\

Windows Components\Windows Installer\ Always install with elevated privileges

• Computer Configuration\Administrative Templates\ Windows Components\Windows Installer\ Enable user control over installs

• User Configuration\Administrative Templates\ Windows Components\Windows Installer\ Always install with elevated privileges

To successfully install the software during a terminal (or “remote desktop”) session, users require the following system policy to be enabled:

• Computer Configuration\Administrative Templates\

Windows Components\Windows Installer\ Allow admin to install from Terminal Services session

To allow the successful patching of the installed software, users who have limited access rights require the following system policy to be enabled:

• Computer Configuration\Administrative Templates\

Windows Components\Windows Installer\ Enable user to patch elevated products

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For help with using Group Policy Objects with Corel software, contact

Corel Support Services (www.corel.com/support). Please note that charges will apply.

Windows Installer technology

is used to carry out the installation. The Software Development Kit (SDK) for Windows Installer — available online from the MSDN® developer

rogram — provides additional information as well as companion utilities.

In this guide, “Setup.exe”

refers to the Setup.exe file for Corel Painter 12, unless otherwise noted.

What files are required by the setup?

The Corel Painter 12 DVD contains all the files that are used by the setup.

The three main files used by the setup are the following:

• Setup.exe

• Setup.msi

• Setup.xml

The setup is designed to interact with additional types of files, some of which are included with the software. For more information, see “What types of files can interact with the setup?” on page 16.

What is Setup.exe?

Stored at the root of the Corel Painter 12 DVD, the Setup.exe file lets you run an installation wizard to create a server image of the software.

When you create a server image, a copy of the Setup.exe file is created on that server image. You can use this copy of the Setup.exe file to deploy the software to the workstations by using a command line (see Chapter 4), as in a pull-installation scenario (see Chapter 5) or a pushinstallation scenario (see Chapter 6). You can also use the file to repair, update, or remove the workstation installations of the software (see Chapter 7).

The filename Setup.exe is a standard one for utilities that are used to install applications. In this guide, “Setup.exe” refers to the Setup.exe file for Corel Painter 12, unless otherwise noted.

What is Setup.msi?

For 64-bit installations,

Setupx64.msi is used instead of Setup.msi.

You can modify an MSI table

by using a database editor such as Orca, which is a tableediting tool provided with the Windows Installer SDK. For more information on any database editor, refer to its documentation.

Located in the Painter folder on the Corel Painter 12 DVD, the Setup.msi file is a Microsoft Windows Installer (MSI) file that contains a

database of all the setup features and registry keys that are required for the software. The file also defines the folders and shortcuts that must be installed with the software.

The server image contains a copy of the Setup.msi file. You can customize this copy of the Setup.msi file by modifying the content stored within the file’s MSI tables. When the Setup.msi file is modified on the server image, the workstation installations created from that

Deployment Guide Chapter 2: Understanding the software 14

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server image are modified accordingly. If you want, you can create multiple server images, each with its own Setup.msi file customized with the desired settings — just be sure to name the various server images clearly so that they can be easily distinguished from one another.

What additional MSI files are required by the setup?

Besides Setup.msi, the setup requires additional MSI files to carry out the installation. Among these required MSI files are the following:

• ICA.msi or ICAx64.msi

In addition, the setup requires at least one language module, MSI files for which are stored in the Painter folder on the Corel Painter 12 DVD. The language modules that are available vary with each edition of the software.

• CS.msi (or CSx64.msi, for 64-bit installations) — installs the

Chinese (Simplified) language module

• CT.msi (or CTx64.msi, for 64-bit installations) — installs the

Chinese (Traditional) language module

• DE.msi (or DEx64.msi, for 64-bit installations) — installs the

German language module

• EN.msi (or ENx64.msi, for 64-bit installations) — installs the

English language module

• FR.msi (or FRx64.msi, for 64-bit installations) — installs the

French language module

• IT.msi (or ITx64.msi, for 64-bit installations) — installs the Italian

language module

• JP.msi (or JPx64.msi, for 64-bit installations) — installs the

Japanese language module

• KR.msi (or KRx64.msi, for 64-bit installations) — installs the

Korean language module

What additional MSI files are used by the setup?

To install Corel Painter 12, the setup uses one of the following MSI files (stored in the Painter folder on the Corel Painter 12 DVD):

• Painter.msi — installs the 32-bit version of Corel Painter 12

• Painterx64.msi — installs the 64-bit version of Corel Painter 12

To install extra content, the setup uses one of the following MSI files (stored in the Painter folder on the Corel Painter 12 DVD):

• Content.msi — installs the 32-bit version of the content

• Contentx64.msi — installs the 64-bit version of the content

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What is Setup.xml?

Located at the root of the Corel Painter 12 DVD, Setup.xml is a text file that lists all the features that are included in the setup. It is the main configuration file for the setup.

When you create a server image, a copy of the Setup.xml file is created on that server image.

What types of files can interact with the setup?

The setup is designed to interact with the following types of files:

• package definition (SMS) files

• Microsoft® transformation (MST) files

What are SMS files?

SMS files are used in

push-installation scenarios, as explained in Chapter 6.

You can also use a command

line to specify the default location of installation files. For information, see page 29.

For information about other

methods of editing registry entries, see page 23.

SMS files, often called “package definition files” or simply “packages,” are

used with Microsoft Systems Management Server, a third-party push technology that can be used to deploy software.

What are MST files?

Microsoft transformation (MST) files, sometimes called simply “transformation files” or even “transforms,” apply a group of customized settings to the software. Some administrators choose to create their own MST files to make the deployment easier. Third-party applications that can be used to create MST files include the following:

• Wise Installation Studio

•AdminStudio®

• Orca (a free utility that comes with the Windows Installer SDK, which is available online from the MSDN developer program)

By using MST files, you can do any of the following:

• Specify which features are installed. You can select which features or programs are installed locally and which are not installed at all (as in a customized installation of the software).

• Change the default location of files. Default folder settings typically reside in the registry, so you can modify default pointers by using an MST file.

• Add the ability to bundle customized files with the software. Including your own files is one way to customize the software.

• Add the ability to make registry modifications. You can change the default application settings by adding or changing the registry entries for the software.

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Public properties are

p f

command-line elements that are used to customize the software. For information on the available

ublic properties, see page 43.

Advertisements are used in

push-installation scenarios, as explained in Chapter 6.

• Specify values for any available public properties. Yo u c a n

customize settings such as the installation path or the user name by specifying values for the corresponding public properties.

There are three types of MST files:

• embedded transforms — Stored inside the MSI file of a package,

these files guarantee that the transformations are available to users when the installation package is available.

• secured transforms — Stored locally on a read-only portion of the

workstations, these files are cached during the installation or advertisement of a package, for use during subsequent on-demand installations or maintenance installations of that package. Secured transforms can be modified only by administrators.

• unsecured transforms — These files are the default transformation

files and are typically used by Corel software programs. Unsecured transforms can be stored in the same folder as the MSI file (or almost any other folder) and executed through the command line; however, unsecured transforms cannot be combined in the same list as secured transforms.

A discussion of embedded transforms and secured transforms is beyond the scope of this guide. Any mention of MST files in this guide refers to unsecured transforms.

The software supports the

automatic detection of available patches. However, you can choose whether to make this update

eature available on the workstations.

Corel Painter 12 does not provide any MST files, but you can apply MST files of your own by specifying them in a command line. For information, see “How do I apply MST files?” on page 28.

How do I register the software?

Registering Corel Painter 12 is important. Registration provides you with timely access to the latest product updates, valuable information about product releases, and access to free downloads, articles, tips and tricks, and special offers.

For information specific to registering the software in a networked environment, see “Can I deploy the software with a single registration?” on page 48.

For general information about registering the software, please visit

www.corel.com/support/register.

How do I maintain the software?

Occasionally, you may find it necessary to repair your workstation installations of the software. For more information, see Chapter 7.

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Corel Corporation periodically releases Microsoft® patch (MSP) files, or “patches,” for its products. These patches are made available through the Corel Support Services website (www.corel.com/patches), and most network administrators keep their installed software up-to-date by monitoring this website. When a patch is made available, the network administrator downloads and installs it to the server image and then deploys the updated software to the workstations. For detailed information on this process, see “How do I update the software?” on page 36.

Finally, should you need to troubleshoot the installed software, try consulting the frequently asked questions in Appendix B. You can also consult the Corel Knowledge Base at www.corel.com/knowledgebase.

Deployment Guide Chapter 2: Understanding the software 18

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Chapter 3

k depl

Creating the server image

etwor

with creating an image of the

software on the server.

Be sure to consider the

capabilities and restrictions of your network in planning the deployment.

oyment begins

Deployment of Corel Painter 12 to the workstations begins with the creation of a server image of the software. This step is mandatory if you want to maintain all workstation installations from a central location.

This chapter answers the following questions:

• How can I best prepare for creating the server image?

• How do I create the server image?

• How do I finalize the image?

How can I best prepare for creating the server image?

Before you create the server image, you need to plan your deployment strategy. Careful planning ensures that you create the most suitable server image possible.

This section answers the following questions:

• Which server operating systems are supported?

• What types of installations are available?

• What preliminary actions are required?

Which server operating systems are supported?

You can create an image of Corel Painter 12 on a server that has any of the following operating systems installed:

• Windows Server 2008

• Windows Server 2003

What types of installations are available?

When creating a server image, you can specify which applications and features to make available for installation. When using that server image to install the software on the workstations, you can choose which of those applications and features to install.

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If you require help with using

a third-party technology to create your own MST file, you must refer to the documentation for that technology.

In pull-installation scenarios (see Chapter 5), workstation users are prompted to make such installation choices for themselves. However, you can use the following method to standardize and enforce how applications and features are installed:

• Use your own Microsoft transformation (MST) file to specify the desired installation settings. To do this, you must use a thirdparty product to create the file (see “What are MST files?” on page 16); then, you must make it available for deployment through a command line (see “How do I apply MST files?” on page 28). For additional help with using MST files to deploy Corel software, contact Corel Support Services (www.corel.com/support); please note that charges will apply.

What preliminary actions are required?

You can copy the server image

to a CD or DVD. This deployment method is useful for installing to laptops, or to remote workstations that are not connected to the network.

To change the location of a

server image after you create it, you must create a new image at a new location. You cannot copy an image from one location to another.

Before you begin creating the server image, follow these guidelines:

• Make sure that the network file systems are running an NTFS partition. FAT and FAT32 systems are not supported.

• Make sure that you have administrator-level rights to the server and workstations.

• Make sure that the server share has enough free disk space for the server image. For more information, see “What are the system requirements for the software?” on page 12.

• Make sure that the operating systems on the workstations have been updated with the latest service packs and security patches.

• If you plan to use a push-installation scenario (see Chapter 6), make sure that your push technology is up-to-date.

How do I create the server image?

As the administrator, you create the server image by running the executable file Setup.exe.

Creating the server image can be a lengthy process. The setup must check the rights on the server before copying over the files that make up the server image — first the root files, and then the files in the MSI table. A progress bar displays the status.

To create a server image on a Windows 7 or Windows Vista network that contains a mix of workgroups and domains, you must have appropriate permissions.

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How do I create multiple server images?

If your workstations require different configurations of the software, you can create a customized server image for each type of installation.

You must create both a 32-bit

server image and a 64-bit server image if you want to deploy both the 32-bit and 64-bit versions of the software to your network.

When you install the software,

Microsoft Windows Installer is automatically updated to version 3.0.

If you do not specify whether to

create a 32-bit or 64-bit server image, then by default, the setup uses the format of the operating system on that server.

For additional information on customizing a command line,

see Chapter 4.

Proceed with extreme caution

when using the

/q switch to

create a server image. For best results, it is strongly recommended that you avoid using the switch altogether.

Similarly, if you want to support both 32-bit and 64-bit installations of the software, you must create multiple server images: one for the 32-bit installations, and one for the 64-bit installations.

You can customize a server image in several ways. Here are some examples:

• Edit the MSI tables of the MSI files for the software. For

information, see “What is Setup.msi?” on page 14.

• Apply MST files to the setup. For information, see “What are MST

files?” on page 16.

To create a server image

1 Insert the Corel Painter 12 DVD into the disc drive.

If the Autorun opens, click Exit.

2 On the Windows taskbar, click Start ` Run.

Type the following command line if you want to create a server image for deploying the 32-bit version of Corel Painter 12.

X:\Setup.exe /a CREATE_WIN32_ADMIN=1

Type the following command line if you want to create a server image for deploying the 64-bit version of Corel Painter 12.

X:\Setup.exe /a CREATE_X64_ADMIN=1

If you want additional control while creating the server image, you can customize this command line with one or both of the following switches:

•

/q — limits the amount of user interface encountered. Be careful

to avoid suppressing (or “silencing”) a required user-interface field when introducing a otherwise, you may fail to create a valid server image. For detailed information on this switch, see “How much of the setup interface do I want users to see?” on page 26.

•

/l — generates a log file of the results. For detailed information

on this switch, see “Do I want to create an installation log?” on page 26.

If the Minimum system requirements dialog box appears, click Continue to confirm that you are aware of the recommended minimum system requirements for the software.

/q switch into your command line —

The setup cannot continue if

you do not accept the terms in the license agreement.

3 Read the license agreement in its entirety. To agree to its terms and

continue the installation, enable the I accept the terms in the license agreement check box, and click Next.

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4 Type your user name and serial number (with or without hyphens) in

the boxes provided, and click Next.

The customer information that you provide is passed on to the workstations when the software is deployed to the network. By default, users can change the user name but not the serial number. If you want to prevent users from changing the user name, you can specify it from within the MSI table of your MSI file (see page 14) — either by creating a customized MST file (see page 16), or by using public properties in your command line (see page 29).

It is crucial that you limit

the installation path to 90 characters. Using more than 90 characters may cause the program to function incorrectly.

For more information on registering, see “How do I

5 Specify a network location for the server image. To change the default

location, do one of the following:

•In the Folder box, type a Universal Naming Convention (UNC)

path.

•Click Change, and browse to a valid network location.

You can use an existing mapped drive unless you are creating the server image from within a terminal-server session, as outlined by the MSDN developer program.

6 If you want to allow workstations to detect and download product

updates, enable the Product updates check box.

7 Click Install now to begin copying the files to the server.

If you click Cancel, you are prompted whether to cancel creating the server image. Cancelling “rolls back” the setup and undoes most of the changes made; however, some manual cleanup may be required.

8 Click Finish.

9 Follow the directions given in “How do I finalize the image?” on

page 22.

10 Check for software updates, and apply them to the server image as

necessary. For information on this process, see “How do I update the software?” on page 36.

How do I finalize the image?

Before you can begin deploying Corel Painter 12 to the workstations, you must finalize the server image. To do this, you must verify the network-access privileges and configure the registry settings that you want to deploy.

• How do I verify network-access privileges?

• How do I edit registry settings?

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It is recommended that you test the user rights before deploying

the software to the workstations.

When you edit the MSI table

of the server image, it affects everyone who uses that setup. Therefore, to be safe, it is highly recommended that you back up the MSI table of the server image before making any changes to it.

How do I verify network-access privileges?

As you finalize the server image and prepare to deploy the software to the workstations, do the following:

• Make sure that you have and retain administrator-level rights to the server and workstations.

• Make sure that workstation users have access to the server image.

• If you have customized the Setup.msi file, make sure that it is available on your server share.

How do I edit registry settings?

After you create the server image, you may want to edit its registry settings for deployment to the workstations. By doing so, you can avoid having to manually configure the registry settings of each individual workstation installation of the software.

To edit the registry settings of the server image, you must do one of the following:

• Use a database editor such as Orca (a table-editing tool provided with the Windows Installer SDK) to modify the registry entry in the MSI table.

• Create a new registry (REG) file that contains the new settings.

The first of these methods is easier than the second. After you create the server image, you can alter entries in the MSI tables of the server image. The MSI file then transfers the MSI entries for the server to the registry for the workstation when that workstation runs the setup from the server image.

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Chapter 4

Installing with command lines

As mentioned in Chapter 3, you use a command line to create a server image.

Similarly, you use a command line to deploy the software to the workstations from that server image. To do this, you assemble a command line that specifies the installation settings that you want to provide or enforce. In this way, you can control the installation type of the software, the amount of interaction that users have with the setup, the creation of log files, and other installation options.

Some network administrators prefer to deploy a command line

to the workstations by using a “batch

ile.” However, for best results, it is

recommended that you pull or push the

oftware to the workstations.

After assembling your command line, you are ready to deploy the software to the workstations. To do this, you can allow users to “pull” the software by initiating the setup themselves (see Chapter 5), or you can use a third-party technology to “push” the software to users’ workstations (see Chapter 6).

This chapter answers the following questions:

• How do I assemble a command line?

• How do I run my command line?

What else can I do with command lines?

You can also use command lines to automate the following tasks:

• repairing existing installations of the software (see page 34)

• updating the software on the workstations (see page 36)

• removing the software from the workstations (see page 39)

How do I assemble a command line?

There are three steps to assembling a command line:

• Step 1: Specify the executable file.

• Step 2: Define the deployment process with switches.

• Step 3: Refine the installation with public properties.

This section describes these three steps in detail.

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Step 1: Specify the executable file

s f

All command lines in this

guide are designed to run the Setup.exe file from its source directory on a typical server image. Your deployment scenario may require you to specify a path to a

pecific Setup.exe file.

Switches signal installation

options.

Separate switches from other

command-line elements, including other switches, with spaces.

The first item to specify in the command line is the executable file for the software: Setup.exe. Therefore, the basic component of every command line is as follows:

Setup.exe

All command lines in this guide are designed to run the Setup.exe file from its source directory on a typical server image. Your deployment scenario may require you to specify a path to a specific Setup.exe file — for example, if you have created multiple server images (as outlined on page 21). The syntax for specifying a path is as follows:

\\server\path\Setup.exe

If your path contains spaces, you must place quotation marks around it:

"\\server\path\Setup.exe"

Step 2: Define the deployment process with switches

To define the deployment process, you can use command-line switches, which signal installation options.

The syntax for a switch consists of a forward slash ( followed by a character or string — for example, space on both sides of a switch separates that switch from other command-line elements. You can use one or more switches in a single command line, but be sure to separate them with spaces as you would do for any other command-line element.

/ ) immediately

/q or /quiet. Typing a

This guide displays parameters

in italics to distinguish them

rom switches.

Do not type a space between a

switch and its parameters or between the parameters in one switch.

For a list of all command-line

switches for Microsoft Windows Installer, see the Microsoft website.

Some switches have parameters, which let you tweak the settings. In fact, some switches let you use multiple parameters for the same switch. If you do not specify any parameters, the switch uses its default settings.

To use a parameter, simply type the parameter immediately after the switch. Do not type a space between a switch and its parameters or between the parameters in one switch.

To customize a command line for installing the software, ask yourself the following questions:

• How much of the setup interface do I want users to see?

• Do I want to create an installation log?

For a complete list of command-line switches available for the software, see “What are the available command-line switches?” on page 42.

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ter installation with the /q

switch, it is normal for the licensing agreement to appear the first time that users run the application on their workstations.

Errors are logged to the default

user’s temporary folder.

You can use the /quiet

switch as an alternative to

/qn.

You can use the /passive

switch as an alternative to

/qb.

How much of the setup interface do I want users to see?

The /q switch can be used to restrict the amount of the user interface that appears during installation. You can use the switch to prevent users from entering their own registration information, to help enforce specific installation options, or even to perform silent installations, in which no user interface is visible during the setup.

/q switch can be used in conjunction with one of the following

The parameters:

n — The user does not see the user interface during installation.

• Errors are recorded in a log file. (For more information, see “Do I want to create an installation log?” on page 26.) This is the default parameter.

•

b — The user sees only a progress bar and a Cancel button. If the

user pushes the Cancel button, the installation is rolled back.

b! — The user sees only a progress bar and cannot cancel the

• installation.

•

b+ — The user sees only a progress bar and a Cancel button. If the

user pushes the Cancel button, the installation is immediately rolled back. (The user is not prompted to confirm the cancellation request.)

r — The user sees a progress bar, along with a page containing

• information about the installation. The user can choose to cancel the installation.

•

f — The user sees the full user interface.

The /q switch can be used to create a server image, but only

if you proceed with extreme caution.

When citing the path, do not use an ending backslash (

\ ).

Here is a sample command line that suppresses the user interface during installation and records any errors in a log file:

Setup.exe /qn

Setup.exe /quiet

Although you can use the /q switch to create a server image, you must proceed with extreme caution to avoid suppressing any registration prompts for the software. In this scenario, you can preset the destination of the installation files by including the public property

TARGETDIR="<path>" in your command line. For information on

creating a server image, see Chapter 3.

Do I want to create an installation log?

Use the /l switch if you want to log general information about the installation to a log file with the specified path and filename. If you do not specify a path and filename, the log file is created in the current user’s temporary (“Te m p ”) folder.

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You can use the

/log switch

as an alternative to

/l*.

The parameters available for the /l switch are as follows:

•

i — logs status messages

•

w — logs nonfatal warnings

•

e — logs all error messages

•

a — logs initiated actions

•

r — logs action-specific records

•

u — logs user requests

•

m — logs error messages about out-of-memory warnings or fatal

exits

o — logs error messages resulting from insufficient hard disk space

• during installation to a server

•

p — logs terminal properties

•

v — logs very detailed information

•

* — applies all parameters except v and x, recording all information

in a single log file

Quotation marks ensure that the path is read as a single

unit, particularly if it contains

paces.

The default parameters for the command line that uses the

Setup.exe /l

/l switch are iwearmo. Here is a sample

/l switch with its default parameters:

If you want to specify a path for the log file, you must type a space after

/l switch followed by the path in quotation marks:

the

Setup.exe /l "<path>"

The following sample command line uses the default parameters of the

/l switch to log installation information to the file C:\install.txt during

installation:

Setup.exe /l "C:\install.txt"

You can use the /q and /l switches together. The following sample command line uses the installation and record errors in the log file specified by the

Setup.exe /qn /l "C:\Logs\My_Log.txt"

/q switch to suppress the user interface during

/l switch:

Step 3: Refine the installation with public properties

Finally, to refine the installation of the software on the workstations, you can use public properties — command-line elements that are shared outside the application. When you deploy software by using command lines, you can use public properties to set the values of various installation properties (such as the information found in the Customer information and Choose destination location dialog boxes).

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Be sure to use spaces to

separate public properties from other command-line elements (including other public properties).

Public properties are case-sensitive; they must be typed in capital letters, and they cannot contain spaces. To use a public property in a command line, you must type the name of the public property in capital letters, followed directly by an equals sign ( = ), followed directly by the desired value.

Use quotation marks around

any value that contains spaces to ensure it is “read” as a single unit.

Additional information on the

use of public properties is available from the MSDN developer

rogram.

Values are also case-sensitive, but they can contain both uppercase and lowercase letters. A value can be a text string (such as a feature name) or a number. It’s a good idea to use quotation marks around a value so that it is “read” as a single unit, particularly if that value contains spaces.

By combining public properties, you can successfully customize the installed software to accomplish various tasks.

•How do I apply MST files?

• How do I specify customer information?

• How do I customize the destination of the installation files?

• How do I specify whether to allow automatic updates?

• How do I specify whether to reboot after installation?

For an at-a-glance list of all available public properties, see “What are the available public properties?” on page 43.

How do I apply MST files?

If you have used a third-party product to create a Microsoft transformation (MST) file for customizing the software (see “What are MST files?” on page 16), you must refer to the MST file from within your command line. First, store the MST file on the server image. Then, build a command line that pairs the MST file, as demonstrated by the following syntax (where

TRANSFORMS property with that

<MST> is the

filename of the MST file):

Setup.exe TRANSFORMS="<MST>"

If the MST file is not in the same folder as Setup.exe, <MST> must specify the full path and filename of the MST file.

By default, the MST file is applied to the Setup.msi file for the setup (see “What is Setup.msi?” on page 14).

If you have trouble applying your MST file, do the following:

• Check the syntax of your command line, particularly the path to the MST file.

• Check your permissions.

• Make sure that the MST file was created correctly.

• Check the associated MSI files.

For additional help with MST files, contact Corel Support Services (www.corel.com/support); please note that charges will apply.

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You cannot use the

INSTALLDIR property when

creating a server image.

When citing the path, do not use an ending backslash (

\ ).

How do I specify customer information?

To install the software, you must provide the setup with customer information. You can use any of the following public properties to input this information into the Customer information dialog box:

•

USERNAME="<user name>" — specifies the user name

•

SERIALNUMBER="<serial number>" — specifies the serial number

How do I customize the destination of the installation files?

When deploying software from the server image to the workstations, you can set the destination of the installation files (as in the Choose destination location dialog box) by using the following public property:

• INSTALLDIR="<path>"

For best results, do not end the path with a backslash ( \ ).

How do I specify whether to allow automatic updates?

The property for controlling whether to allow for automatic updates (and in-product messaging) on the workstations is

ALLOW_PRODUCTUPDATES. You can use this property only when creating

the server image.

Allowing automatic updates

for workstations that do not have access to the Internet is not recommended.

To enable automatic updates (and in-product messaging), specify

ALLOW_PRODUCTUPDATES=1, as in the following example: Setup.exe ALLOW_PRODUCTUPDATES=1

To turn off automatic updates, specify either

ALLOW_PRODUCTUPDATES=0 or nothing at all. (Remember: By default,

automatic updates are not enabled for workstations installed from a server image.)

For additional information on updating the software, see “How do I update the software?” on page 36.

How do I specify whether to reboot after installation?

The REBOOT property allows you to specify whether users are prompted to reboot after installation. The

REBOOT property is used with one of the

following values:

Force (or F) — always prompts for a reboot after installation. If the

• user interface has been suppressed, then the computer is automatically rebooted after installation.

•

Suppress (or S)— reboots automatically after installation. If a

reboot is required during installation, the user is prompted to reboot unless the user interface has been suppressed (in which case, the computer is automatically rebooted).

•

ReallySuppress (or R)— suppresses all reboots and all reboot

prompts, both during and after installation

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You can also use the following switches as alternatives to the REBOOT public property:

/forcerestart — same as REBOOT=Force

•

• /promptrestart — same as REBOOT=Suppress

• /norestart — same as REBOOT=ReallySuppress

How do I run my command line?

As you can imagine, your final command line could end up looking quite complex.

So, now that you know how to assemble command lines, how do you use them to deploy the software to the workstations? Some network administrators choose to create a “batch file” that runs the command line. However, for best results, it is recommended that you use your command line to either pull (see Chapter 5) or push (see Chapter 6) the software to the workstations.

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Chapter 5

r t b n r w c t u M w

Pulling the software to the workstations

After deploying the software to

the workstations, you can, at any time, repair the installations (to install missing files, shortcuts, and registry entries, or to replace corrupted items). For more information, see Chapter 7.

Before you begin deploying the software, verify the minimum

equirements and user-access rights of

he workstations. For workgroup-

ased (rather than domain-based)

etworks, it is also highly

ecommended that you map the

orkstations to the server image, onfigure the workstations to log in to he server location at startup, and

pgrade to the latest version of

icrosoft Windows Installer on all

orkstations.

After you create a server image of Corel Painter 12 that meets the needs of your organization (see Chapter 3), you are ready to deploy the software to the workstations.

This chapter shows you how to empower users to install (or “pull”) the software to their own workstations. For information on using third-party technologies to “push” the software to the workstations on the users’ behalf, see Chapter 6.

This chapter answers the following questions:

• How can I best prepare for pull installation?

• How do users pull the software?

How can I best prepare for pull installation?

Before users can pull the software to their workstations, you must do the following:

• Make sure that each workstation meets the minimum requirements for the software (see page 12).

• Make sure that each workstation user has administrator-level access to the workstation and read-only access to the server image (see page 12).

• Properly configure any Group Policy Objects that you want to use to deploy the software (see page 47).

In addition, it is highly recommended that workstation users map to the server image and set their workstations to log in to that server location at startup. Performing this step ensures that users are always connected to the server image.

It is also recommended that you verify that all workstations are running the latest version of Microsoft Windows Installer.

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How do users pull the software?

Users pull the software to their workstations by initiating the setup for the server image.

The following procedure describes how to pull a default

installation to a workstation.

The setup cancels if you do not accept the terms in the license

agreement.

The degree of user interaction required by the setup depends on how you’ve customized the server image and the deployment process. The following procedure describes how to pull a default installation to a workstation.

To pull Corel Painter 12 to a workstation

1 Browse to the location of the server image.

2 Double-click Setup.exe.

If the Minimum system requirements dialog box appears, click Continue to confirm that you are aware of the recommended

minimum system requirements for the product.

3 Read the license agreement in its entirety. To agree to its terms and

continue the installation, enable the I accept the terms in the license agreement check box, and click Next.

4 Type your user name, and click Next.

5 Specify where to install the software. To change the default location,

click Change and browse to the desired location.

The destination path is limited to 90 characters.

6 Disable the Product updates check box if you do not want the

software to detect and download product updates and service packs.

7 Click Install now to begin copying the files to the workstation.

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Chapter 6

Pushing the software to the workstations

For best results with installing the software, see “How can I

best prepare for pull installation?” on

age 31

For complete information on

using a third-party push technology, please refer to the manufacturer’s documentation.

For best results in deploying Corel Painter 12 to your workstations, it is recommended that you have the users themselves install (or “pull”) the software (as explained in Chapter 5).

However, it is possible to “push” the software from the server image to the workstations. To do this, you use a command line (see Chapter 4) in conjunction with one of the following:

• a batch file — a text file that can be scripted to run commands

automatically. For help with using batch files, please see the Microsoft website.

• a Group Policy Object (or “GPO”) — an item, stored in a central

network location, that defines how the workstations are configured. For basic help with using GPOs, see “Can I deploy the software by using a Group Policy Object?” on page 47; for complete help, please refer to your Group Policy Software Development Kit.

• a push technology — a third-party tool that is specially designed

for installing software automatically. For detailed help with using a third-party push technology, please refer to the manufacturer’s documentation.

For many administrators, using a third-party push technology is the preferred push method.

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Chapter 7 Maintaining the software

To keep your network running in top shape, it’s important to know how to repair and update your workstation installations of Corel Painter 12.

When you need to upgrade to the next version of the software, you must know how to cleanly remove the previous version from the network.

This chapter answers the following questions:

• How do I repair the software?

Some procedures in this chapter

require the use of command lines. For detailed information on using command lines, see Chapter 4.

• How do I update the software?

• How do I remove the software?

Some procedures in this chapter require the use of command lines. For detailed information on using command lines, see Chapter 4.

How do I repair the software?

Repairing Corel Painter 12 lets you install missing files, shortcuts, and registry entries, or replace corrupted items. You can repair a single installation of the software by using the Windows Control Panel for the workstation, or you can repair multiple installations simultaneously by using a command line.

How do I repair the software by using the Windows Control Panel?

You can use the Windows Control Panel to repair a single workstation installation of Corel Painter 12.

To repair the software by using the Windows Control Panel

1 On the workstation, click Start ` Control Panel on the Windows

taskbar.

2 Do one of the following:

• In Windows 7 and Windows Vista, click Programs | Uninstall a program (or click Programs and features if you are using the

Classic view of the Control Panel).

• In Windows XP, double-click Add or remove programs.

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You cannot use the

p p

/f switch

together with the

REINSTALL or REINSTALLMODE

ublic properties — or with any

other public property.

3 Choose Corel Painter 12 from the list, and then click Uninstall/

Change (for Windows 7 or Windows Vista) or Change/Remove (for

Windows XP).

4 Enable the Repair option, and then click Repair.

5 Follow the instructions that appear.

How do I repair the software by using a command line?

You can use a command line to repair multiple workstation installations of Corel Painter 12 simultaneously.

For more information on using command lines, see Chapter 4.

What is the command-line syntax for repairing the software?

To repair multiple workstation installations of the software by using the server image, you can build a command line that combines the Setup.exe file with either the

REINSTALLMODE public properties.

The

/f switch uses the following command-line syntax:

Setup.exe /f

/f switch or the REINSTALL and

The default parameters for the

/f switch are oums.

Do not use the v parameter for the first installation of an

application.

The default conditions for the

REINSTALLMODE public

roperty are oums.

The /f switch can be customized with the following parameters:

•

p — reinstalls any missing files

•

o — reinstalls any missing files, as well as any files for which an older

version is installed

•

e — reinstalls any missing files, as well as any files for which an equal

or older version is installed

d — reinstalls any missing files, as well as any files for which a

• different version is installed

a — reinstalls all files

•

u — rewrites all required user-specific registry entries (that is, the

HKEY_CURRENT_USER and HKEY_USERS keys)

•

m — rewrites all required computer-specific registry entries (that is,

HKEY_LOCAL_MACHINE and HKEY_CLASSES_ROOT keys)

the

•

s — overwrites all existing shortcuts

•

v — runs from the source files and re-caches the local package

If you want greater control over how the software is repaired, you can use the following public properties instead of the

•

REINSTALL=ALL — reinstalls all application features

•

REINSTALLMODE=<condition> — specifies the type of

/f switch:

reinstallation to perform. It is recommended that you use this property in conjunction with property are the same as the parameters for the

REINSTALL. The conditions for this

/f switch.

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The command-line syntax for these public properties is as follows:

Setup.exe REINSTALL=ALL REINSTALLMODE=<condition>

The following sample command line automatically reinstalls all features. The use of the button, and the use of the

/qb switch displays only a progress bar and a Cancel

/le switch logs all error messages to

C:\Logs\repair.txt.

Setup.exe REINSTALL=ALL /qb /le "C:\Logs\repair.txt"

The following sample command line specifies that the reinstallation run from the source files and re-cache the local package, reinstall missing and outdated files, rewrite all required user-specific and computerspecific registry entries, and overwrite all existing shortcuts. The use of the

/qb switch displays only a progress bar and a Cancel button, and

the use of the

Setup.exe REINSTALL=ALL REINSTALLMODE=voums /qb /le "C:\Logs\repair.txt"

/le switch logs all error messages to C:\Logs\repair.txt.

How do I update the software?

In this guide, “Pa tc h .e x e ”

refers to the name of the executable file for the patch, although the actual filename varies with each

atch.

Installing the update feature

to workstations that run

eatures from the network, or that do not have access to the Internet, is not recommended.

Corel periodically releases Microsoft patch (MSP) files, or “patches,” for its products. Installing patches helps keep the software up-to-date.

A service pack is typically an executable file that combines multiple patches to make a major update to the software. One MSP file is included for each MSI file (see “What is Setup.msi?” on page 14) to be updated.

In this guide, “Patch.exe” refers to the name of the executable file for the patch, although the actual filename varies with each patch.

How do I locate available patches?

Many network administrators keep their software up-to-date by monitoring the website for Corel Support Services (www.corel.com/support). When a patch is made available, these administrators download it and carry out the patching process themselves (as documented in “How do I apply patches?” on page 37).

If you prefer, Corel Painter 12 can be configured to use an automaticupdate feature to detect when patches are available; however, you must enable this update feature on the server image if you want to make it available on the workstations that install from that server image. For information on using a command line to customize whether the update feature is made available to workstations, see “How do I specify whether to allow automatic updates?” on page 29.

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How do I apply patches?

Be sure to download the patch to an accessible location on the

erver.

The Readme file for the patch explains which features

require updating.

After locating and downloading a patch, you can apply it to the server image and then use the new server image to deploy the updated software to the workstations.

To apply patches, you use command lines. For more information on command lines, see Chapter 4.

From within the command line, you can access the basic help for the patching process by using the following syntax:

Patch.exe /?

However, detailed instructions follow.

How do I apply a patch to the server image?

You can apply the patch directly to the server image, or you can control the patching process by extracting the patch files before applying them.

To apply the patch directly to the server image, use a command line that includes the executable file for the patch and the

/a switch. Follow the

instructions given in “To create a server image” on page 21, but change

Setup.exe to the filename for the patch: Patch.exe /a

If desired, you can include the path to the server image:

If no target location is specified, the patch files are

extracted to the Te m p folder.

For best results, apply all the extracted patch files to the

erver image.

Patch.exe /a "<path to server image>"

To control the process of patching the server image, you can extract the patch files before applying them. To extract the patch files to a target location, use the following command-line syntax:

Patch.exe /extract_all "<path to target location>"

To apply the extracted patch files to the server image, use the following command-line syntax:

Setup.exe /a

If desired, you can include the path to the server image:

Setup.exe /a "<path to server image>"

You can also include an /l switch (see page 26) if you want to create an installation log.

If you choose to extract the patch files, it is important that you apply all of them to the server image. Applying only some of the patch files may cause the deployed software to function incorrectly.

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How do I deploy a patched server image to the workstations?

After applying the patch to the server image, you are ready to deploy the patched server image to the workstations.

Setting the REINSTALL public property to

ALL ensures

that all features are updated.

For applying a patch to the workstations, the recommended

set of conditions for the

REINSTALLMODE public property is

vdm.

To update the workstations, use the following command-line syntax:

Setup.exe REINSTALL=ALL

You can include a /q switch (see “How much of the setup interface do I want users to see?” on page 26) if you want to control how much of the user interface is displayed.

You can include an

/l switch (see page 26) if you want to create an

installation log.

You can include the

REINSTALLMODE public property (see “What is the

command-line syntax for repairing the software?” on page 35) if you want to specify one or more reinstallation conditions. The default conditions for the

REINSTALLMODE property — oums — are used if the

property is not explicitly stated in the command line, or if no conditions are specified for it.

Finally, you can include the

REBOOT public property (see page 29) if you

want to specify whether to reboot the workstation after applying the patch to it.

The following sample command line patches the workstations, logging all error messages to C:\Install Log\Patch Service Pack.txt:

Setup.exe /le "C:\Install Log\Patch Service Pack.txt" REINSTALL=ALL REINSTALLMODE=vdm

The following sample command line patches the workstations, displaying no user interface:

Setup.exe /qn REINSTALL=ALL REINSTALLMODE=vdm

The following sample command line patches the workstations, displaying only a progress bar and a Cancel button:

Setup.exe /qb REINSTALL=ALL REINSTALLMODE=vdm

The following sample command line patches the workstations, suppressing their reboot:

Setup.exe REINSTALL=ALL REINSTALLMODE=vdm REBOOT=ReallySuppress

How do I silently apply and deploy a patch?

If desired, you can silently apply the patch to the server image and silently deploy it to the workstations by using the following command line:

Patch.exe /s

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However, for best results, it is recommended that you apply and deploy

the patch yourself, as previously described.

How do I remove the software?

You can remove Corel Painter 12 from your network. Cleanly uninstalling the software is crucial when the time comes to upgrade to the next version of the product.

You can remove a single installation of the software by using the Windows Control Panel for the workstation, or you can remove multiple installations simultaneously by using a command line.

How do I remove a server image of the software?

There is no application or functionality for automatically removing or uninstalling a server image of the software. You must manually delete the server image.

If you experience any problems during

uninstallation, avoid removing user

iles.

This procedure also applies to removing an installation from

a terminal server.

Before doing this, we recommend that you remove all network-based workstation installations and make sure that the applications to be removed — and their associated files — are not currently in use. Also, if you are using Windows Terminal Server, make sure that all users are logged off.

After the software image has been removed from the server, the only way to get it back is to re-create it by following the procedures for creating a server image (as explained in Chapter 3).

How do I remove the software by using the Windows Control Panel?

You can use the Windows Control Panel to remove a single workstation installation of Corel Painter 12.

To remove the software by using the Windows Control Panel

1 On the workstation, click Start ` Control Panel on the Windows

taskbar.

2 Do one of the following:

• In Windows 7 and Windows Vista, click Programs | Uninstall a program (or click Programs and features if you are using the

Classic view of the Control Panel).

• In Windows XP, double-click Add or remove programs.

3 Choose Corel Painter 12 from the list, and then click Uninstall/

Change (for Windows 7 or Windows Vista) or Change/Remove (for

Windows XP).

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4 Enable the Remove option.

5 By default, the Remove user files check box is enabled. If you do

not want to remove user files (such as presets, user-created fills, and customized files), disable this check box.

6 Click Remove.

How do I remove the software by using a command line?

You can use a command line to remove multiple workstation installations of Corel Painter 12 simultaneously. You can use either the

switch or the /uninstall switch in this command line, as follows:

x Setup.exe /x

Setup.exe /uninstall

The /x switch and the /uninstall switch perform a silent removal of all software associated with Corel Painter 12.

If you want to customize the removal of the software, you cannot use the

/x switch or the /uninstall switch. Instead, you must use the

following public properties:

REMOVE=ALL — removes all features

•

REMOVEUSERFILES=<value> — specifies whether to remove user

files. A value of remove them.

0 does not remove user files, while a value of 1 does

If you want, you can further refine the custom removal with the switch (to suppress the user interface) and the

/l switch (to create an

installation log).

The following sample command line removes workstation installations and all user files, displays a progress bar and information about the installation, and logs all error messages to C:\Install Log\uninstall.txt:

Setup.exe REMOVE=ALL REMOVEUSERFILES=1 /qr /le "C:\Install Log\uninstall.txt"

For more information on using command lines, see Chapter 4.

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Appendix A Quick-reference topics

This appendix provides a synopsis of the following deployment topics:

• What is the process for deploying the software?

• What are the available command-line switches?

• What are the available public properties?

What is the process for deploying the software?

For information on deploying

the Mac OS version of Corel Painter 12, see “Can I deploy the software in a Mac OS environment?” on page 46.

Your command line must

specify whether to create a 32-bit or 64-bit server image.

Here’s an at-a-glance review of the deployment process for Corel Painter 12:

1 Read the specifications and Readme file for the product, to make sure

that your server and workstations are eligible for the software.

For information, see Chapter 2.

2 Create a server image of the software by using the Setup.exe file, and

then customize the server image if desired. This step is mandatory if you want to maintain all workstation installations from a central location.

For information, see Chapter 3.

3 Finalize the server image by doing the following:

• Verify the security settings for the server. For information, see page 23.

• Configure any necessary registry settings for the server image. For information, see page 23.

• Check for software updates, and apply them to the server image as necessary. For information, see page 36.

4 Deploy the software from the server image to the workstations by

using a command line (see Chapter 4) to provide either a pullinstallation scenario (see Chapter 5) or a push-installation scenario (see Chapter 6).

5 Repair and update the installed software, as needed.

For information, see Chapter 7.

6 When a new version of the software is released, prepare for the

upgrade by removing all existing installations of the software.

For information, see page 39.

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What are the available command-line switches?

For a list of all command-line

switches for Microsoft Windows Installer, please see the Microsoft website.

The following table lists the command-line switches that are compatible with Corel Painter 12.

Switch Effect

/a Creates or patches a server image. For more information,

see “How do I create the server image?” on page 20 or “How do I apply patches?” on page 37.

/extract_all Extracts the files from a patch (or an electronic software

download, or “ESD”). For more information, see “How do I apply a patch to the server image?” on page 37.

/f Reinstalls the software. Its default parameters are oums.

For more information, see “What is the command-line syntax for repairing the software?” on page 35.

/forcerestart Works the same as the public property REBOOT=Force.

For information on this public property, see “How do I specify whether to reboot after installation?” on page 29.

/help Same as /?

/l Logs general information about the installation. The log

file is created in the current user’s temporary folder if a path and filename are not specified. For more information, see “Do I want to create an installation log?” on page 26.

/log Same as /l*

/norestart

Works the same as the public property

REBOOT=ReallySuppress. For information on this

public property, see “How do I specify whether to reboot after installation?” on page 29.

/passive Same as /qb

/promptrestart

Works the same as the public property

REBOOT=Suppress. For information on this public

property, see “How do I specify whether to reboot after installation?” on page 29.

/q Sets the extent to which the user interface of the setup is

displayed. For more information, see “How much of the setup interface do I want users to see?” on page 26.

/quiet Same as /qn

Silently applies and deploys a patch for the software. For more information, see “How do I silently apply and deploy a patch?” on page 38.

Deployment Guide Appendix A: Quick-reference topics 42

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Switch Effect

/uninstall Same as /x

For detailed instructions on

using command-line switches, including the parameters that are available for each switch, see “Step 2: Define the deployment process with switches” on page 25.

For a list of all public

properties for Microsoft Windows Installer, please see the Microsoft website.

Any public properties that are

visible from within the setup but not listed in this table are internal to the setup and cannot be

ccessed through a command line.

/? Accesses help for the setup

Uninstalls the software from the workstation. For more information, see “How do I remove the software by using a command line?” on page 40.

Remember that you must separate switches from other command-line elements with a space, but you must not separate a switch from its parameters. For information on assembling command lines, see Chapter 4.

What are the available public properties?

The following table lists the public properties that are compatible with Corel Painter 12.

Property Description and values

ALLOW_PRODUCTUPDATES

During server-image creation, specifies whether to allow for automatic product updates. Its value is automatic updates, or do I specify whether to allow automatic updates?” on page 29.

0 if you don’t want

1 if you do. See “How

CREATE_WIN32_ADMIN

CREATE_X64_ADMIN

INSTALLDIR

Deployment Guide Appendix A: Quick-reference topics 43

Used with a value of 1 to specify the creation of a 32-bit server image. See “To create a server image” on page 21.

Used with a value of 1 to specify the creation of a 64-bit server image. See “To create a server image” on page 21.

Sets the destination of the installation files on the workstations. Its value is the path; for best results, do not use an ending backslash ( value in quotation marks, in case it contains spaces. See “How do I customize the destination of the installation files?” on page 29.

\ ). It’s a good idea to enter this

Page 47

Property Description and values

REBOOT

REINSTALL

REINSTALLMODE

Specifies whether to reboot after installation. Its value is

Force (always prompts for a reboot), Suppress (reboots automatically),

ReallySuppress (suppresses all

or reboots and all reboot prompts, both during and after installation). See “How do I specify whether to reboot after installation?” on page 29.

Reinstalls all features by taking the value

ALL. See “What is the command-line syntax

for repairing the software?” on page 35, or “How do I deploy a patched server image to the workstations?” on page 38.

Specifies the type of reinstallation to perform. Its values mirror those of the

switch. See “What is the command-line syntax for repairing the software?” on page 35, or “How do I deploy a patched server image to the workstations?” on page 38.

REINSTALLMODE public property can

The also be used when installing the software to the workstations for the first time. However, it cannot be used when creating a server image.

REMOVE

Removes all features by taking the value

ALL. See “How do I remove the software by

using a command line?” on page 40.

REMOVEUSERFILES

During uninstallation, signals whether you want to remove user files. Its value is

0 if you don’t want to remove user files,

1 if you do. See “How do I remove the

or software by using a command line?” on page 40.

SERIALNUMBER

Sets the serial number for the registration process. Its value is the serial number. See “How do I specify customer information?” on page 29.

Deployment Guide Appendix A: Quick-reference topics 44

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Property Description and values

For detailed instructions on using public properties, see

“Step 3: Refine the installation with

ublic properties” on page 27.

TARGETDIR

TRANSFORMS

USERNAME

Specifies the destination of the installation files when creating a server image by using a

/q switch in the command line. Its value is

the path; for best results, do not use an ending backslash ( enter this value in quotation marks, in case it contains spaces. See page 26.

Specifies a Microsoft transformation (MST) file to apply to the Setup.msi file. Its value is the path and filename. It’s a good idea to enter this value in quotation marks, in case it contains spaces. See “How do I apply MST files?” on page 28.

Sets the user name for the registration process. Its value is the user name. It’s a good idea to enter this value in quotation marks, in case it contains spaces. See “How do I specify customer information?” on page 29.

\ ). It’s a good idea to

Remember that the correct syntax for a public property is the following:

Because spaces are used to separate command-line elements from each other, you must enter the value in quotation marks if it contains spaces. For information on assembling command lines, see Chapter 4.

Deployment Guide Appendix A: Quick-reference topics 45

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Appendix B

Frequently asked questions

If you need help with Windows Installer, refer to

our Windows Installer Software

Development Kit.

This appendix answers some of the most frequently asked questions about Corel Painter 12:

• Can I deploy the software in a Windows 7 environment?

• Can I deploy the software in a Mac OS environment?

• Can I deploy the software by using a Group Policy Object?

• Can I deploy the software with a single registration?

• Can I create multiple server images?

• Can I make the extra content on the DVD available to workstation users?

Can I deploy the software in a Windows 7 environment?

Yes! Corel Painter 12 is compatible with the Windows 7 operating system.

To create a server image on a Windows 7 network that contains a mix of workgroups and domains, you must have appropriate permissions.

Can I deploy the software in a Mac OS environment?

Yes! Corel Painter 12 can be installed on Mac OS workstations that meet the following minimum system requirements:

• Operating system with the latest revision: Mac OS X 10.5 or 10.6

• Intel® Core™ Duo processor

•1 GB of RAM

• 300 MB of hard-disk space for installation of program files

• Mouse or tablet

• 1200 × 800 (or greater) screen resolution

How do I install and maintain the Mac OS version of the software?

The Corel Painter 12 setup for Mac OS supports the following command-line syntax for installing the software to the Mac OS X workstations on your network:

$ PACKAGE_PATH="<path to installation package>" $ installer -pkg "$PACKAGE_PATH" -target /

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To simplify the process of making Corel Painter 12 available to the network, you can use the tools that are included with the Mac OS X Server operating system. For example, you can use the NetBoot service to manage Corel Painter 12 from a server image, or you can use the NetInstall utility to install and maintain Corel Painter 12 on the workstations. For detailed information on deploying software to a Mac OS X network, please visit the manufacturer’s website for Mac OS X Server.

How do I register the Mac OS version of the software?

The installation package for Corel Painter 12 supports the following command-line syntax, which you can use to register the software after it is installed:

$ PACKAGE_PATH="<path to installation package>"

$ SERIAL_NUMBER=<serial number>

$ "$PACKAGE_PATH/Contents/Plugins/Registration.bundle/ Contents/MacOS/create_dta" $SERIAL_NUMBER /Library/ Preferences/corelpainter.dta

To disable registration

prompts for all users, you must use the specified syntax for each individual user.

In addition, you can use the following command-line syntax to disable the registration utility for a user and prevent that user from receiving registration prompts:

% defaults write com.corel.register PF12.count 0

Can I deploy the software by using a Group Policy Object?

Yes, if you have the following:

• a network domain that is based on Active Directory® directory service

• domain controllers for Windows Server 2003 (or later)

• workstations that run Windows 7, Windows Vista or Windows XP Professional.

For basic information on the access rights that are required for installing the software, see page 12.

For help with using Group Policy Objects, please refer to your Group Policy Software Development Kit.

For specific help with using Group Policy Objects to deploy Corel software, contact Corel Support Services (www.corel.com/support). Please note that charges will apply.

Deployment Guide Appendix B: Frequently asked questions 47

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Can I deploy the software with a single registration?

For information on

registering the software in a Mac OS environment, see “Can I deploy the software in a Mac OS environment?” on page 46.

In fact, you must create

multiple server images if you want to support both 32-bit and 64-bit installations of the software.

Yes. If you do not want the workstations to display a registration request, be sure to enter all the required registration information when you create the server image.

You can use a command line to suppress the user interface during the installation of the software on the workstations. This technique automatically applies the registration information that you provided for the server image. For more information on this technique, see “How much of the setup interface do I want users to see?” on page 26.

If your command line for deploying to the workstations uses the switch (see page 26), the end-user license agreement (EULA) appears the first time that Corel Painter 12 is started on a workstation. To prevent the EULA from appearing again on that workstation, a user with administrator-level rights must unlock the software by accepting the terms of the EULA.

Can I create multiple server images?

Yes. For details, see “How do I create multiple server images?” on page 21.

Can I make the extra content on the DVD available to workstation users?

Yes. If your version of Corel Painter 12 includes extras (such as gradients, nozzles, patterns, stock photos, paper textures, and brushes), you can make them available to workstation users by copying them to a shared folder on the server (or at some other location on your network).

Deployment Guide Appendix B: Frequently asked questions 48

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Glossary

administration server

See “server.”

administrator

The person who makes sure that all software is deployed to the network. An administrator may be a project manager, a network administrator, or a deployment specialist.

administrator image

See “server image.”

A file used by Microsoft Systems Management Server to deploy software by deploying the information stored in a package.

command line

A textual command. A command line lets you specify settings with switches and parameters when you create a software image on the server and install an application to each workstation.

component

See “feature.”

deployment

The systematic and strategic distribution of software to a network.

feature

A set of files that makes up part of an installed product. For example, an application or the writing tools for a language can make up a feature. Using a command line, you can specify how you want to install features. “Parent features” govern “child features.”

Globally Unique Identifier (GUID)

A 128-bit (16-byte) integer that uniquely identifies a user-interface object, so that it is highly unlikely to be duplicated.

Group Policy Object (GPO)

An item, stored in a central network location, that defines the common desktop and network configurations used on a Windows-based workstation. Each Windows-based workstation uses Group Policy Objects to automatically update or modify local registry settings when users log in to the network.

image

See “server image.”

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key

The place where application-configuration information is stored in the Windows registry. Keys are roughly analogous to records in a database.

license

The permission to install a purchased application to one workstation.

Microsoft patch (MSP) file

A file used to update, or “patch,” the software.

Microsoft transformation (MST) file

A file that applies a group of customized settings to an installation. Some administrators choose to create their own MST files to make the deployment process easier.

Microsoft Windows Installer (MSI) file

A file, provided by a product, that is used to create a server image of the product or deploy the product to a

network. An MSI file is a database file that contains all the setup features and all the keys for the Windows registry required for the product; it also defines the folders and shortcuts that must be installed for the

product.

MSI file

See “Microsoft Windows Installer (MSI) file.”

MSI table

The information contained within a Microsoft Windows Installer (MSI) file. You can edit an MSI table to customize the installation settings of the software.

MSP file

See “Microsoft patch (MSP) file.”

MST file

See “Microsoft transformation (MST) file.”

network

A configuration of two or more computers that are connected to each other to exchange information.

network administrator

A person who specializes in running a network and deploying software to it.

original equipment manufacturer (OEM)

Typically, a company that bundles the software of another company with its products. The OEM editions of a software product typically include fewer features than their non-OEM editions.

package

A file used by Microsoft Systems Management Server to store the information necessary to deploy software. Packages, also called “package definition files” or “SMS files,” are deployed by using advertisements.

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package definition (SMS) file

See “package.”

parameter

A command line element that can be invoked to refine the results of a switch.

patch

See “Microsoft patch (MSP) file.”

public property

An element in a command line that can be used to refine how the installation is carried out (for example, which features are installed).

pull installation

A deployment scenario that allows users to execute the software installation themselves and perhaps even choose their own installation options.

push installation

A deployment scenario that forces installation on the workstations without requiring any user interaction. The user interface for the installation is typically suppressed. Silent switches are often used with third-party

push technologies.

push technology

A third-party tool that is used to initiate a push installation.

Readme file

A document, typically included with the software, that contains “release notes” or other important information about the product.

registry

The Windows repository for application settings. A registry stores information in keys.

server

The network computer on which you create images of the software you want to deploy to the workstations, and from which you manage the shared resources of the network.

server image

A set of uncompressed application files (created from a set of compressed files on the installation disc) used to

deploy the software to the workstations.

service pack

Typically, a set of Microsoft patch (MSP) files used to make a major update to the software.

setup

The installation wizard initiated by the Setup.exe file, which can be used to create a server image of the software, prepare workstations for installation, deploy the software to a network, and (perhaps) maintain the software.

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silent installation

A type of push installation in which no user interface is shown on the workstations.

SMS file

See “package.”

switch

A command line element that can be used to customize the installation scenario (for example, how much of the user interface is visible or whether a log file is created).

system policy

See “Group Policy Object.”

transform

See “Microsoft transformation (MST) file.”

transformation file

See “Microsoft transformation (MST) file.”

value

A specification for a setting, such as for a registry key or a public property.

workstation

A computer in the network from which a user works.

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Index

access rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

administration server

See server

administrator images

See server images

administrator rights . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

applications included with product . . . . . . . . . . . . . . . 11

automating with command lines . . . . . . . . . . . . . . . . . 24

removal of software . . . . . . . . . . . . . . . . . . . . . . . . 40

repair of software . . . . . . . . . . . . . . . . . . . . . . . . . . 35

updates to software . . . . . . . . . . . . . . . . . . . . . . . . . 29

command lines

applying patches with . . . . . . . . . . . . . . . . . . . . . . . 37

assembling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

automating tasks with . . . . . . . . . . . . . . . . . . . . . . 24

choosing executable files for . . . . . . . . . . . . . . . . . . 25

installing with . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

public properties for . . . . . . . . . . . . . . . . . . . . . . . . 43

removing software with . . . . . . . . . . . . . . . . . . . . . 40

repairing software with . . . . . . . . . . . . . . . . . . . . . . 35

running . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

switches for . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

components

See features

contents of product . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

customer information, specifying . . . . . . . . . . . . . . . . . 29

customizing MSI (Microsoft Windows Installer) files . . 14

deploying software

with command-line switches . . . . . . . . . . . . . . . . . 25

frequently asked questions about . . . . . . . . . . . . . . 46

with Group Policy Objects . . . . . . . . . . . . . . . . . . . 47

Mac OS requirements for . . . . . . . . . . . . . . . . . . . . 46

to network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

overview of process . . . . . . . . . . . . . . . . . . . . . . . . . . 6

after patching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

preparing for process . . . . . . . . . . . . . . . . . . . . . . . . 9

quick-reference guide for . . . . . . . . . . . . . . . . . . . . 41

with single registration . . . . . . . . . . . . . . . . . . . . . . 48

Windows 7 requirements for . . . . . . . . . . . . . . . . . 46

to workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

destination of installation files . . . . . . . . . . . . . . . . . . . 29

DVD content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

executable files

required for installation . . . . . . . . . . . . . . . . . . . . . 14

specifying for command lines . . . . . . . . . . . . . . . . . 25

finalizing server images . . . . . . . . . . . . . . . . . . . . . . . . 22

Group Policy Objects . . . . . . . . . . . . . . . . . . . . . . . . . 12

deploying software with . . . . . . . . . . . . . . . . . . . . . 47

images, server

See server images

installation files

compatible with setup . . . . . . . . . . . . . . . . . . . . . . 16

required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

installation logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Deployment Guide Index 53

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installations

maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

patching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

patching silently . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

pulling to workstations . . . . . . . . . . . . . . . . . . . . . . 31

pushing to workstations . . . . . . . . . . . . . . . . . . . . . 33

removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

repairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

silent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

types of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

updating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

logs, installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Mac OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

maintaining software . . . . . . . . . . . . . . . . . . . . . . . . . . 34

overview of process . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Microsoft patch (MSP) files

applying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

locating available . . . . . . . . . . . . . . . . . . . . . . . . . . 36

updating with . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Microsoft transformation (MST) files . . . . . . . . . . . . . . 16

specifying in command lines . . . . . . . . . . . . . . . . . . 28

Microsoft Windows Installer (MSI) files

customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

required for installation . . . . . . . . . . . . . . . . . . . . . 14

MSI files

See Microsoft Windows Installer (MSI) files

MSP files

See Microsoft patch (MSP) files

MST files

See Microsoft transformation (MST) files

network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

deploying software to . . . . . . . . . . . . . . . . . . . . . . . . 7

managing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

verifying privileges to access . . . . . . . . . . . . . . . . . . 23

network administrators

See administrators

operating systems

supported on server . . . . . . . . . . . . . . . . . . . . . . . . .19

supported on workstations . . . . . . . . . . . . . . . . . . .12

package definition (SMS) files . . . . . . . . . . . . . . . . . . . .16

patches

applying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

locating available . . . . . . . . . . . . . . . . . . . . . . . . . .36

updating with . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

updating with, overview of process . . . . . . . . . . . . .17

patching

server images . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

server images, silently . . . . . . . . . . . . . . . . . . . . . . .38

workstations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

workstations, silently . . . . . . . . . . . . . . . . . . . . . . . .38

preparing for

deployment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

deployment, specific guidelines . . . . . . . . . . . . . . . .20

image-creation process . . . . . . . . . . . . . . . . . . . . . .19

pull installation . . . . . . . . . . . . . . . . . . . . . . . . . . .31

privileges, network-access . . . . . . . . . . . . . . . . . . . . . .23

Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

properties, public

See public properties

public properties

list of available . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

refining installation with . . . . . . . . . . . . . . . . . . . . .27

pull installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

overview of process . . . . . . . . . . . . . . . . . . . . . . . . . .8

preparing for . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

procedure for . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

push installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

overview of process . . . . . . . . . . . . . . . . . . . . . . . . . .8

push technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

quick-reference topics . . . . . . . . . . . . . . . . . . . . . . . . .41

command-line switches . . . . . . . . . . . . . . . . . . . . . .42

deployment process . . . . . . . . . . . . . . . . . . . . . . . . .41

public properties . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Deployment Guide Index 54

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Readme file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

rebooting after installation . . . . . . . . . . . . . . . . . . . . . . 29

registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

deployment with single . . . . . . . . . . . . . . . . . . . . . 48

registry settings, editing . . . . . . . . . . . . . . . . . . . . . . . . 23

removing software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

with command line . . . . . . . . . . . . . . . . . . . . . . . . 40

with Windows Control Panel . . . . . . . . . . . . . . . . . 39

repairing software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

with command line . . . . . . . . . . . . . . . . . . . . . . . . 35

with Windows Control Panel . . . . . . . . . . . . . . . . . 34

running command lines . . . . . . . . . . . . . . . . . . . . . . . . 30

security rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

server

deployment to workstations from . . . . . . . . . . . . . . . 8

operating systems supported . . . . . . . . . . . . . . . . . . 19

security settings required . . . . . . . . . . . . . . . . . . . . 23

server images

creating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

creating multiple . . . . . . . . . . . . . . . . . . . . . . . . . . 21

creating, overview of process . . . . . . . . . . . . . . . . . . . 7

creating, procedure for . . . . . . . . . . . . . . . . . . . . . . 20

finalizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

patched, deploying to workstations . . . . . . . . . . . . . 38

patching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

patching silently . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

preparing for creation . . . . . . . . . . . . . . . . . . . . . . . 19

removing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

service packs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

settings, registry

See registry settings

setup files

compatible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setup.exe file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

building command lines with . . . . . . . . . . . . . . . . . 25

creating server image with . . . . . . . . . . . . . . . . . . . 21

repairing software automatically with . . . . . . . . . . . 35

Setup.msi file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

customizing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Setup.xml file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

silent installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26

Corel Painter - 12 Deployment Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

About Corel Painter 12

About this guide

About Corel

What is a network?

How is a network managed?

How is software deployed to a network?

How is a server image created?

How is a server image used to deploy software?

What is the best way to prepare for deployment?

How is installed software best maintained?

What is included in Corel Painter 12?

What are the system requirements for the software?

Where is the Readme file for the software?

What access rights are required for installing the software?

What files are required by the setup?

What is Setup.exe?

What is Setup.msi?

What is Setup.xml?

What types of files can interact with the setup?

What are SMS files?

What are MST files?

How do I register the software?

How do I maintain the software?

How can I best prepare for creating the server image?

Which server operating systems are supported?

What types of installations are available?

What preliminary actions are required?

How do I create the server image?

How do I create multiple server images?

How do I finalize the image?

How do I verify network-access privileges?

How do I edit registry settings?

How do I assemble a command line?

Step 1: Specify the executable file

Step 2: Define the deployment process with switches

Step 3: Refine the installation with public properties

How do I run my command line?

How can I best prepare for pull installation?

How do users pull the software?

How do I repair the software?

How do I repair the software by using the Windows Control Panel?

How do I repair the software by using a command line?

How do I update the software?

How do I locate available patches?

How do I apply patches?

How do I remove the software?

How do I remove the software by using the Windows Control Panel?

How do I remove the software by using a command line?

What is the process for deploying the software?

What are the available command-line switches?

What are the available public properties?

Can I deploy the software in a Windows 7 environment?

Can I deploy the software in a Mac OS environment?

Can I deploy the software by using a Group Policy Object?

Can I deploy the software with a single registration?

Can I create multiple server images?

Can I make the extra content on the DVD available to workstation users?

Glossary

Index