Canon imageRUNNER User Manual

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Canon imageRUNNER Knowledge Module

for PATROL

User’s Guide

This manual may not be reproduced in any form, in whole or part, without the prior written consent of Canon Development Americas, Inc.

Trademark Acknowledgments

BMC Software is a trademark and PATROL is a registered trademark of BMC Software, Inc.

Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.

Novell and NetWare are registered trademarks, and IPX/SPX is a trademark, of Novell, Inc.

All product and company names mentioned herein may be trademarks of their respective owners.

Preface

Canon imageRUNNER Knowledge Module for PATROL

	Introduction.................................................................................................		2
	•	Supported Canon Printers .................................................................	2
	•	Supported Network Protocols...........................................................	2
	•	About This Guide................................................................................	2
	System Requirements ................................................................................		4
Before You Begin Installing Canon KM ..................................................			4
Installing the Canon KM Software ..........................................................			5
	•	Uninstalling Canon KM .....................................................................	6
Monitoring Your Printer Status................................................................			7
	•	Performing Printer Tasks ...................................................................	8
	Defining Discovery Settings .....................................................................		9
	• Specifying the Search Preference ....................................................		11
	• Specifying IP Addresses to Ping .....................................................		12
	• Specifying Discovery of IP Devices Only ......................................		12
	•	Discovering Non-Canon Devices....................................................	13
	• Managing a Maximum Number of Devices..................................		13
	• Manually Starting and Stopping the Discovery Cycle ................		13
	Appendix: Technical Notes.....................................................................		14
	Index...........................................................................................................		15

Canon imageRUNNER Knowledge Module for PATROL 1

Introduction

The Canon imageRUNNER Knowledge Module (also referred to in this guide as Canon KM) is a management tool that fits within PATROL by BMC Software, enabling you to monitor your Canon network printers and standard MIB (non-Canon) devices.

Supported Canon Printers

Currently, Canon KM supports and monitors the following Canon printers:

imageRUNNER 210

imageRUNNER 330-400

imageRUNNER 600-550-60

imageRUNNER 3250

imageRUNNER 5000-6000.

Supported Network Protocols

Canon KM supports the following network protocols: TCP/IP and AppleTalk.

About This Guide

This guide assumes you are familiar with PATROL, and its Agent and Console components and knowledge modules. The guide also assumes you are familiar with the features of your Canon printer.

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Conventions Used in This Guide

The following types of formatting identify specific types of information provided in this guide.

Italicized text	Used to stress the importance of a word
	or phrase, or to refer to the title of
	another guide. For example:
	You cannot access the dialog box....
	-or-
	...the Microsoft Windows User’s Guide....
Text in quotation marks	Used to refer to the title of a section
	within the guide. For example:
	...the “Installing the Software” section....
Click, double-click	Use of the word click or double-click
	provides instructions for selecting or
	choosing a command or option,
	generally with a mouse. For example:
	Click OK to continue.
Monospaced text	Used for commands you might type
	when installing the software, or system
	messages that may display on your
	screen. For example:
	A:\SETUP
Capitalization	Used for all the key words in the name
	or title of an option on the screen. For
	example:
	In the dialog box, click Image Type to
	set....

Canon imageRUNNER Knowledge Module for PATROL 3

System Requirements

To successfully install and operate Canon KM, your system environment must meet the following requirements:

Processor:

300-MHz or greater Intel Pentium (or compatible)

Operating System:

Windows NT 4.0 with Service Pack 6a or later, or Windows 2000

Memory:

64MB minimum. 128MB recommended.

Disk Space:

10MB or greater for Canon KM and supporting files

Installed Software:

•PATROL by BMC Software, Inc. version 3.3 or later (based on your Windows operating system)

•Internet Explorer version 5.0 or later.

Before You Begin Installing Canon KM

To help ensure a successful installation of Canon KM, prepare your system environment.

Make sure PATROL (Agent and Console components) is properly installed on your systems, including the setup of any required information (such as user account and password).

Log onto your system using the PATROL user account that was set up with the advanced right “Act as part of operating system”.

If open, close PATROL Console.

PATROL Console should not be open during the installation of Canon KM.

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