Brother HL-B2000D, HL-B2080DW User's Guide

Reference Guide

Brief explanations for routine operations

HL-B2000D
HL-B2080DW

Brother recommends keeping this guide next to your Brother machine for quick reference.

Online User's Guide

For more advanced instructions, information, and
product specifications, see the Online User's
Guide at support.brother.com/manuals

User's Guides and Where to Find Them

Which Guide? What's in It? Where Is It?

Product Safety Guide Read this guide first. Please read the Safety

Instructions before you set up your machine.
See this guide for trademarks and legal
limitations.

Quick Setup Guide Follow the instructions for setting up your

machine, and installing the Full Driver &
Software Package for the operating system
and connection type you are using.

Reference Guide Learn the basic operations and basic

machine maintenance. See troubleshooting
tips.

Online User's Guide In addition to information about the Print

operations, mobile device functions,
troubleshooting, and other useful information
is included about using the machine on a
network.

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Visit support.brother.com/manuals.

Printed / In the box

Printed / In the box

Printed or on Brother
Installation Disc / In
the box

Brother Solutions
Center

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The Online User's Guide Helps You Get the Most

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Out of Your Machine

We hope that you find this guide helpful. To learn more about your machine's features, please
take a look at our Online User's Guide. It offers:

Quicker Navigation!

Search box

Navigation index in a separate panel

Comprehensive Format!

Every topic in one guide

Simplified Layout!

Step-by-step instructions

Feature summary at the top of the page

1. Search Box

2. Navigation

3. Summary

4. Step-by-Step Instructions

To View Online User's Guides

To view the Online User's Guide and other available guides, visit support.brother.com/manuals.

(Windows®)

You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is
included in the standard installation and, when installed, you can find it either as a shortcut on

your desktop, or from the Windows® Start menu.

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Questions or Problems? Take a Look at our FAQs, Solutions, and Videos Online.

Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
support.brother.com

• Provides several ways to search

• Displays related questions for more information

• Receives regular updates based on customer feedback

©2018 Brother Industries, Ltd. All rights reserved.

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General Information

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Control Panel Overview

HL-B2000D

1. Power On/Off Button

• Turn on the machine by pressing .

• Turn off the machine by pressing and holding .

2. Toner LED

The Toner LED indicates that the Toner is low.

3. Drum LED

The Drum LED indicates that the Drum Unit must be replaced soon.

4. Paper LED

The Paper LED indicates that there is an error relating to paper feeding.

5. Ready LED

The Ready LED blinks to indicate the machine's status.

6. Go Button

• Press Go to clear certain errors.

• Press Go to print any data remaining in the machine's memory.

• Press and hold Go for about two seconds to cancel a print job.

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HL-B2080DW

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The control panel will vary depending on your model.

1. LCD (Liquid Crystal Display)

Displays messages to help you set up and use your machine.

Wireless Models:

A four-level indicator shows the wireless signal strength if you are using a wireless
connection.

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General Information

2. Power On/Off Button

• Turn on the machine by pressing .

• Turn off the machine by pressing and holding . The LCD displays [Shutting Down]

for a few seconds before going off.

3. Network Buttons

• Wired Models:

Network

Press Network to set up wired network settings.

• Models with Wireless Function:

WiFi

Press the WiFi button and launch the wireless installer on your computer. Follow the on­screen instructions to set up a wireless connection between your machine and your
network.

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When the WiFi light is on, your Brother machine is connected to a wireless access point.
When the WiFi light blinks, the wireless connection is down, or your machine is in the
process of connecting to a wireless access point.

4. Menu Buttons

OK

Press to store your machine settings. After you change a setting, the machine returns to
the previous menu level.

Back

• Press to go back one level in the menu.

• Press to select the previous digit when setting numbers.

a or b ( + or -)

• Press to scroll through menus and options.

• Press to enter a number or to increase or decrease the number. Press and hold down a
or b to scroll faster. When you see the number you want, press OK.

5. Go Button

• Press to clear certain error messages. To clear all other errors, follow the control panel
instructions.

• Press to print any data remaining in the machine's memory.

• Press to select the displayed option. After you change a setting, the machine returns to
Ready Mode.

• Press and hold Go for about two seconds to cancel a print job.

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Load Paper

Load Paper in the Paper Tray

Use the paper tray when printing on the
following media:

Plain paper

Thin paper

Recycled paper

Thick paper

• Adjust the guides

• Fan the paper

• Do not exceed this
mark

Load Paper in the Manual Feed Slot

Use the Manual Feed Slot when printing on
the following media:

Plain paper

Thin paper

Recycled paper

Bond paper

Thick paper

Labels 1

Envelopes

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• Adjust the guides

• Use both hands to
insert one sheet of
paper

• Continue pressing
the paper against
the rollers for
about two
seconds, or until
the machine grabs
the paper and
pulls it in further

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Load Paper

For more detailed information, see the Online
User's Guide: Load Paper in the Paper Tray.

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Open the back cover (face up output tray) before
printing to let the printed paper exit onto the face up
output tray.

For more detailed information, see the Online

User's Guide: Load and Print Paper in the
Manual Feed Slot.

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Troubleshooting

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Use this section to resolve problems you may encounter when using your Brother machine.

Identify the Problem

Even if there seems to be a problem with your machine, you can correct most problems yourself.

First, check the following:

• The machine's power cord is connected correctly and the machine's power is on.

• All of the machine's orange protective parts have been removed.

• (For network models) The access point (for wireless network), router, or hub is turned on and
its link indicator is blinking.

• Paper is inserted correctly in the paper tray.

• The interface cables are securely connected to the machine and the computer.

• Check the machine's status on your machine or in Brother Status Monitor on your computer.

Find the Error Find the Solution

Using the Status Monitor

• Double-click the icon in the task tray.

• (Windows®) If you select the Load Status
Monitor on Startup check box, the Status
Monitor will launch automatically each time
you start your computer.

• A green icon indicates the normal stand-by
condition.

• A yellow icon indicates a warning.

• A red icon indicates an error has occurred.

• A grey icon indicates the machine is
offline.

• Click the Troubleshooting button to
access Brother's troubleshooting website.

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Find the Error Find the Solution

Using the LED 1. Check the indications on the LEDs.

2. If you cannot resolve the error, refer to the
following:

Online User's Guide: Error and
Maintenance Indications

FAQs & Troubleshooting page at
support.brother.com

Using the LCD 1. Follow the messages on the LCD.

2. If you cannot resolve the error, refer to the
following:

Online User's Guide: Error and
Maintenance Messages

FAQs & Troubleshooting page at
support.brother.com

Error and Maintenance Messages

See the printed Quick Setup Guide for a table of common Printer LED Indications.

For information on the most common error and maintenance messages, see the Online User's
Guide.

To view the Online User's Guide and other available guides, visit support.brother.com/manuals.

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Troubleshooting

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Paper Jams

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An error message indicates where the paper is stuck in your machine.

Error messages:

1. Jam Rear

2. Jam 2-sided

3. Jam Tray

4. Jam Inside

See the messages in Brother Status Monitor on your computer.

Solutions for Wireless Connection

If you cannot connect your Brother machine to the wireless network, see the following:

• Online User's Guide: Print the WLAN Report

• Quick Setup Guide: Alternative wireless setup

To view the Online User's Guide and other available guides, visit

support.brother.com/manuals.

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Appendix

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Supplies

When the time comes to replace supplies, such as the toner or drum, an error message will
appear on your machine's control panel or in the Status Monitor. For more information about the
supplies for your machine, visit www.brother.com/original/index.html or contact your local Brother
dealer.

• The supply model name will vary depending on your country and region.

Toner Cartridge

Supply Model Name Approximate Life (Page

Yield)

TN-B021 (For India)

TN-B022 (For Indonesia and
Vietnam)

Approximately 2,600 pages

Applicable Models

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HL-B2000D/HL-B2080DW

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Appendix

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Approximate cartridge yield is declared in accordance with ISO/IEC 19752.

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A4/Letter simplex pages

Drum Unit

Supply Model Name Approximate Life (Page Yield) Applicable Models

DR-B021 (For India)

DR-B022 (For Indonesia and Vietnam)

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Approximately 12,000 pages based on 1 page per job [A4/Letter simplex pages]. The number of pages may be
affected due to a variety of factors including but not limited to media type and media size.

If you are using Windows®, double-click the Brother Creative Center icon on your

desktop to access our FREE website designed as a resource to help you easily create and print
customised materials for business and home use with photos, text and creativity.

Mac users can access Brother CreativeCenter at this web address:

www.brother.com/creativecenter

Approximately 12,000 pages

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HL-B2000D/
HL-B2080DW

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For Australia Only:

Support – For technical support of your Brother Product other than what you

can resolve through the User’s Guide, please visit our website or Solutions
website (see below) to find an answer to FAQs/Troubleshooting, locating
Drivers & Software.
Alternatively, please contact the Product Support Centre for any customer
care/technical support enquiry.

To contact Brother International (Aust) Pty Ltd for support on a Brother
product please see the details listed below:

Product Support Centre:
Australia
Brother International
(Aust) Pty Ltd

Phone:
Solutions Site:
Website:
Email:

Our Technical Support Consultants are available 5 days a week by phone
during the hours of 8.30am to 5.00pm (EST/EDST) Monday to Friday.

02 8875 6000
support.brother.com
http://www.brother.com.au
To submit an e-mail enquiry, visit
http://www.brother.com.au go to Service and
Support area and follow the prompts.

For New Zealand Only:

For technical support for your Brother Product please refer to this user guide
and the FAQ’s available on our Brother Solutions website,
support.brother.com.
Drivers, software, user guides and technical references are all available on
our Brother Solutions website.
If you require further assistance please contact Brother International (NZ)
Limited on the following numbers

Technical Brother Support
Technical Support for those not using Genuine Consumables
Fax Assistance

Our Technical Support Consultants are available 7 days a week by phone
during the hours of 8.30am to 5pm Monday to Friday and 9am to 5pm
Saturday and Sunday.
Email Assistance
Please visit http://www.brother.co.nz and submit a helpdesk enquiry from our
Service and Support page.
Web Assistance
Please visit http://www.brother.co.nz under Service and Support for
Frequently Asked Questions, Driver downloads, Warranty information and
Service Centres.

0800 329 111
0900 552 152
0800 837 822

Visit us on the World Wide Web

www.brother.com

These machines are approved for use in the country of purchase only. Local Brother
companies or their dealers will support only machines purchased in their own countries.

ASA

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