Blackberry RIM 857 User Manual

Installation and User’s Guide
RIM 857 Wireless Handheld
TM
Installation and User’s Guide Last revised 07/10/00 Part Number: MAT-03077-001 Rev. 001
© 1999-2000 Research In Motion Limited. All rights reserved. RIM, the RIM logo, Research In Motion, RIM 857 Wireless Handheld, and ‘Always On, Always Connected’ are trademarks of Research In Motion Limited. RIM, Research In Motion - Registered U.S. Patent and Trademark Office. © Puma Technology, Inc. Puma Technology, the Puma Technology logo, DSX Technology, the DSX Technology logo, Intellisync, the Intellisync logo and Intellisync Ready logo are trademarks of Puma Technology, Inc. that may be registered in some jurisdictions. DataTAC is a trademark of Motorola Inc., that may be registered in some jurisdictions. Windows 95/98/2000, Exchange an d Outlook are either trademarks or registered trademarks of Microsoft Corporation. All other brands, product names, company names, trademarks and service marks used herein are the property of their respective owners.
Warning: This document is for the use of licensed users only. Any unauthorized copying, distribution or disclosure of information is a violation of copyright laws.
While every effort has been made to ensure technical accuracy, information in this document is subject to change without notice and does not represent a commitment on the part of Research In Motion Limited.
For more information on BlackBerry, call 1-877-BLK-BERRY.
Research In Motion Limited
295 Phillip Street, Waterloo, Ontario, Canada N2L 3W8 Tel. (519) 888-7465 Fax (519) 888-6906 www.rim.net
Printe d In Canada KMOct2000/857.book

FCC compliance statement (USA)

FCC Class B Part 15
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
This device may not cause harmful interference, and
This device must accept any interference received, including
interference that may cause undesired operation.
WARNING
This equipment has been t est ed a nd found to comply with the limits for a Class B di gital device, pur suant to Part 15 of t he FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause interference harmful to radio communications.
There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Certification

This device complies with Industry Canada RSS 119, under certificatio n number 2503 195 677A.

IC Class B compliance

This device complies with the Class B limits for radio noise emis­sions as set out in the inte rfer ence-causi ng equipment standard enti­tled Digital Apparatus, ICES-003 of Industry Canada.
Contents
FCC compliance statement (USA)..........................................3
Industry Canada Certification ................................................4
IMPORTANT SAFETY INFORMATION........ ... .... .... ................9
IMPORTANT UL SAFETY INSTRUCTIONS.....................11
Welcome to your wireless solution ............................................13
New for version 2.0.................................................................14
Upgrading to version 2.0.... ...................... .... ..................... ....14
Contents of your package......................................................15
System Requirements.............................................................15
About this guide......................................................................16
About Research In Motion.....................................................16
Customer support........................ ... .... ...................... ... .... .......17
Get to know your handheld.........................................................19
Handheld components...........................................................19
Turning on your handheld....................................................22
Turning off the handheld.......................................................23
Description of keys....... .... ... .... ...................... ... .... .... ..............23
Setting the date and time.......................................................37
Setting message notification..................................................37
Using password protection ...................................................38
Summary and tips...................................................................44
Start sending email........................................................................45
Turning the radio on and off.................................................45
Registering with the network................................................46
Installing the Desktop Software............................................48
Connect the handheld to your PC........................................48
Sending a message..................................................................50
Reading a message..................................................................52
Summary..................................................................................54
Using the Desktop Software....................... .... ...................... ... ....55
Installation and setup.............................................................55
Loading handheld applicatio ns....................... .... ... ..............56
Backing up files from handheld to the PC..........................57
Synchronizing PIM..................................... ...................... ... ...59
Summary..................................................................................60
Composing and sending messages.............................................61
Setting message options.........................................................61
Setting level of importance....................................................62
Choosing a send method.......................................................63
Sending one-time messages...................................................64
Sending messages to many contacts....................................65
Attaching Address Book entrie s...........................................66
Using AutoText.......................................................................67
Automatic formatting.................. .... .... ..................... .... .... ......73
Inserting symbols....................................................................75
Summary and tips...................................................................76
Receiving and reading messages................................................79
Received message options.................................................. ...79
Receiving long messages .......................................................81
Sending file attachments........................................................82
Managing Address Book attachments.................................83
Adding contacts to Address Book ........................................85
Summary and tips...................................................................86
Managing messages.......................................................................89
Saving messages......................................................................89
Searching messages................................................................93
Deleting messages................. .... ... ...................... .... ... ..............99
Editing messages......................................... ... .... ...................102
Resending a message........................... ..................... .... .... ....103
Marking a message as unread............................................ .104
Marking all messages read..................................................105
Summary and tips.................................................................106
Using the Address Book............................... .... ...................... ... .109
Setting Address Book options.............................................109
Adding addresses........................... .... ... ...................... .... ... ..110
Viewing addresses................................................................114
Editing addresses....................................... ...................... ... ..115
Deleting addresses..................................... ...........................116
Searching addresses..............................................................116
Summary and tips.................................................................117
Managing Tasks and Appointments........................................119
Using the Tasks function .....................................................119
Using the Calendar function...............................................124
Summary and tips.................................................................137
Using the MemoPad and Calculator...... ... ...................... .... ... ..139
Using the MemoPad function .............................................139
Using the Calculator function.............................................142
Summary and tips.................................................................146
Customizing your handheld’s options....................................149
Setting the alarm ...................................................................149
Customizing handheld optio ns..........................................151
Handheld options.................................................................152
Summary................................................................................160
Frequently asked questions.......................................................161
Alarm......................................................................................161
Battery.....................................................................................161
Storage....................................................................................162
Home screen..........................................................................163
LCD screen....................................... .... ... ...............................163
Messages.................................................................................164
Punctuation............................................................................166
Desktop Software..................................................................166
Resetting the handheld ........................................................166
Specifications................................................................................169
Research In Motion Limited Software License Agreement.171
Terms and Conditions..........................................................171
Limited Warranty.........................................................................175
Index...............................................................................................179

IMPORTANT SAFETY INFORMATION

Please read these safety instructions and the operation instructions provided in this manual before operating the RIM 857 Wireless Handheld or its charging cradle. Retain these instructions for future use.
Remember to follow any special regulations governing the use of the RIM 857 Wireless Handheld and always switch it off in areas where radio devices are forbidden, or when it may cause interference or danger. Any safety laws and regulations pertaining to the use of cell phones and two-way radios will likely apply to your use of the handheld. We encourage you to follow such laws and regulations at all times. In particular, please observe all restrictions on the use of radio equipment in fuel depots (fuel storage and distribution areas), chemical plants, where blasting operations are in progress or in any other area in which restrictions on radio transmissions are imposed. In addition, the RIM 857 Wireless Handheld should not be used in locations that may be hazardous including, without limitation, locations in which hazardous or combustible gases may be present.
The RIM 857 Wire le ss Ha nd he ld is n ot an FA A-ap pr ov ed elec t ron ic device for use on aircraft. Switch off the handheld when in an aircraft. The effect of the use of the handheld in an aircraft is unknown. Such use may affect aircraft instrumentation, communication and performance, may disrupt the network, and may be illegal.
Operation of any radio transmitting equipment, including the handheld, may interfere with the functionality of inadequately protected medical devices, including pacemakers. Consult a physician or the manufacturer of th e med ical de vice if y ou hav e an y
questions. Additionally, while most modern equipment is adequately shielded from radio signals such that your handheld will not interfere with the operation of such equipment, certain electronic equipment, including automotive systems, may not be shielded against the radio signals from your handheld. You should check with the manufacturer of your motor vehicle or the manufacturers representative to determine whether the use of the handheld will present any safety issues.
Avoid using the handheld in any environment requiring your full attention, such as when driving a vehicle. If you need to use your handheld while driving, have a passenger in the vehicle use the handheld for you, or find a safe location to halt your vehicle prior to using the handheld . Do not use the charging cradl e as a means of storing your handheld while in a vehicle.
WARNING
Do not use any cradle, charging unit, or any other accessory or attachment that is not manufactured or supplied by RIM or an authorized RIM accessories supplier. Use of any accessory or attachment that is not supplied or approved for use by RIM in conjunction with the handheld is not permitted as it may cause hazards.
Do not place th e RIM 8 57 Wirele ss Ha ndheld o r its cha rging cradle on any unstable surface, such as a cart, stand, tripod, bracket, or table. It may fall, causing serious injury to a child or adult, and serious damage to the handheld .
Discard the handheld properly. As the unit contains a lithium battery, neither the handheld nor the lithium battery should be disposed of in fire. Dispose of the handheld containing the lithium battery in accordance with the laws and regulations in your area governing disposal of such cell types. Contact RIM if you have any questions concerning disposal of the handheld or the lithium cell.
The handheld should be operated only from the type of power source indicated on the marking label. Refer to the operating
instructions starting on page 21 for more information on the battery and power supply. Do not overload wall outlets, extension cords, or integral convenienc e rec ept ac les a s th is may resu lt in a r isk of fir e or electric shock.
Never push objects of any kind into th e RIM 857 Wir e less Ha ndh eld through openings as th ey m a y s hort -ou t par ts an d t his m ay res u lt in a fire or electric shock. Never spill liquid of any kind on the handheld or its chargin g cradle. Unplug the charging cradle from the wall before cleaning. Do not use liquid or aerosol cleaners.

IMPORTANT UL SAFETY INSTRUCTIONS

Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions.
Do not use this apparatus near water. Clean only with a dr y cloth.
Do not install near any heat sources, such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polar ized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plu g ha s t wo b lad es an d a t hir d gr ou ndin g prong. The wide blade or the third prong are provided for your safety. If the prov ided plug do es not fi t into your o utlet, co nsult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Unplug this apparatus during li ghtning storms or w hen used for long periods of time.
Refer all servicing to qualified service personnel. Servicing is required when the apparatu s ha s b een d amaged in any way, such as when the power-supply cord or plug has been damaged, liquid has been spilled or objects have fallen into the apparatus, it has been exposed to rain or moisture, does not operate normally, or has been dropped.
WARNING
To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
Adjust only those controls that are covered in this manual. An improper adjustment of other controls may re sult in d amag e and will often require extensive work by a qualified technician to restore the handheld or charging cradle to its normal operation.
Failure to observe all safety instructions contained in this manual will void the Limited Warranty, and may lead to suspension or denial of services to the offender, or legal action, or both.

Welcome to your wireless solution

The RIM 857 Wireless Handheld is a powerful computer with a full­featured Address Book, Appointment Calendar, MemoPad, and Task List. Unlike other PIM products, the RIM 857 Wireless Handheld includes an integrated wireless modem. Your package will also include the RIM 857 Wireless Handheld Charging Cradle and the Desktop Software, which allows you to synchronize with popular desktop personal information management (PIM) software.
Get ready to experience the power of messaging with your handheld us ing functions such as:
essages: Receive, read, reply to, compose, forward, save, file,
M
and delete messages.
ompose: Create and send messages to Internet email
C
addresses.
Saved Messages: Store messages for future viewing.
Search Messages: Locate messages in seconds with the
powerful search tool.
Address Book: Store your personal directory of contact
information, such as multiple phone and fax numbers, and email addresses. Enter notes for individual contacts and search the database to find specific contacts.
Cal
endar: Keep track of appointments using one of the four
calendar views: Day, Week, Month, or Agenda.
Tasks: Add, edit, and delete tasks and mark tasks as complete.
Alarm: Set the alarm on the handheld to so und daily.
MemoP
ad: Compose, edit, and delete notes, memos and lists.
14
Welcome to your wireless solution — New for version 2.0
Calculator: Perform basic mathematical operations and conversions.
ptions: Customize th e way th e handh eld noti fies you o f new
O
messages; set the password; add, edit, and delete AutoText entries; set the current date; program the automatic on/off feature.
Lock: Lock the handheld with a password security screen so that only you can use it. (This function is only visible in the Home screen after you have set a passwo r d.)
Turn Wireless Off / Turn Wireless On: Turn th e handhelds radio off when it may interfere with other radio communications, such as during a flight. Turn on the radio again to send and receive messages.
Power Off: Turn off the handheld at night or on weekends.

New for version 2.0

The handheld (pre-installed with version 2.0 software) has an updated Search Messages function, which lets you create and save pre-defined searches on the handhe ld. You can use these searches in the Messages, S a ve d Me s sa ge s, or Se arch Messages screens to find messages sent to a particular address or containing specific text. (See page 93 for more information.) The expanded Calendar function now supports recurring calendar appointments and offers you one of four views: Day, Week, Month, or Agenda.
For a complete list of new features for version 2.0 of the software, refer to the README.txt file, found on your installation CD-ROM.

Upgrading to version 2.0

If you are currently using a previous version of the Desktop Software, you should upgrade to version 2.0. Before installing the new software on your desktop and your handheld, you should
Installation and User’s Guide
Welcome to your wireless solution — Contents of your package
perform a backup to store the contents of your handheld (such as Address Book entries, messages, and calendar items) on your PC. See Chapter 3 or th e B acku p and Restore online he lp for in st ru ction s on performing a backup.
Once you have backed up your handheld information to your PC, follow the instructions on page 48 to install.

Contents of your package

Your package should contain the following:
Handheld
Charging Cradle
Holster
This Installation and User’s Guide
Handheld Getting Started Card
Installation CD-ROM
If something from this package is missing or not working properly, contact the point of purch ase.

System Requirements

15
The following components are required to install the Desktop Software:
Intel-compatible 486 or higher desktop with an available serial
port
Windows 95/98/2000 with 8 Mb of RAM
Installation and Users Guide
16
Welcome to your wireless solution About this guide

About this guide

This guide provides information for operating the handheld and for installing the Desktop Software.
Note
Tip
A summary, including a list of relevant tips, is included at the end of each chapter.
The Frequently asked questions chapter will help you further with your handheld. As well, the Desktop Software offers online help to guide you and answer your questions. To open the online help, select Help from any active window.
Notes will appear in this format and will contain additional information to help you perform the task being described.
Tips provide information about performing tasks and offer different options to perform tasks.

About Research In Motion

RIM is a world leader in the mobile communications market. Our current product portfolio includes mobile email solutions, wireless handhelds , and wirele ss modems.
RIM has a history of developing breakthrough wireless data solutions. Our products are based on industry-leading technologies, providing superior radio coverage, small size, high performance and long battery life. They offer the freedom of mobility and the ability to stay in touch with people and information. And as people discover new uses for wireless data technology, RIM will continue to address their needs and help them discover new frontiers in wireless data.
Installation and User’s Guide
Welcome to your wireless solution Customer support

Customer support

For customer support, contact your service provider.
17
Installation and Users Guide
1

Get to know your handheld

This chapter will help you get acquainted with your handheld before you start sending and receiving email.

Handheld components

Figure 1: Front view of handhe ld
Here are some details on the handhelds main components:

LCD screen

The LCD screen is your interface with functions such as composing and reading messages, set ting t ask s a nd a ppoint ment s, viewing and editing contact information, customizing device options, and
20
Get to know your handheld Handheld components
performing basic mathematical calculations. The Home screen displays the current signal strength and battery level of the handheld.
In low light conditions, you can increase the readability of the LCD by using the backlighting feature. To activate backlighting, press the silver key once. The backlight will shut off automatically if you do not press any keys or use the trackwheel for more than 20 seconds. (You can manually turn off the backlighting by pressing the silver key again.)

Keyboard and trackwheel

The 33-key QWERTY keyboard provides access to all of the regular alphabetic characters; numeric characters, a symbols library, punctuation, and special characters can be generated using the
ALT key in combination with the other keys. For easy typing,
orange hold the device in both hands and use your thumbs. Roll and click the trackwheel for navigation and selection.
A trackwheel that clicks!
The trackwheel on the handheld has a unique feature for greater usability and performance: it clicks! Pressing down on the trackwheel with yo ur thumb is compa rable to the cl icking fun ction of your PC mouse. Click to open menus and to select fu nctions and menu options.

Holster (belt clip)

A holster, equipped with a belt clip, accompanies the handheld. While in the holster, the handheld is protected and wearable. You can choose different forms of message notifica tion base d on whether the handheld is in or out of the holster.
When you receive a new message and remove the handheld from the holster within five seconds, notification (based on how you’ve set it) stops and the most recently received message will be open. If
Installation and User’s Guide
Get to know your handheld Handheld components
you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain marked unread. See Setting message notification on page 37 for information on notification options.

Serial port

The serial port on the bottom of the handheld fits into the prongs of the docking cradle. You must connect the docking cradle to your PC to use the Desktop Software (provided on the CD with your package).
The Desktop Software supports standard USB-to-serial port converters. See Chapter 3, Using the Desktop Software, for more information on instal lat ion procedures and seria l co n nect ion det ail s.

Docking cradle

The docking cradle provides a link between the handheld and your PC, so that you may use the Desktop Software provided with your package. See Chapter 3, Using the Desktop Software for more information on the cradle and the capabilities of the Desktop Software.

Charger

The handheld is designed to operate for one week or more on a full charge; exact battery life, however, will depend on factors such as usage and quality of coverage. The handheld contains an internal lithium cell. The docking cradle (see description above) is also used to recharge this cell.
21
To charge the handheld, connect the AC adapter to the cradle's serial port connector, plug into a wall outlet, and insert the handheld into the cradle. The Desktop Software does not need to be running for charging to occur, nor does the cradle need to be connected to your PC. When the handheld is charging, the battery
Installation and Users Guide
22
Get to know your handheld Turning on your handheld
icon will change to a charging icon. Once the handheld is fully charged, the battery icon will replace the charging icon. See page 33 for a list of handheld status icons.
The handheld can be kept at a full charge by topping up the battery every day for 10-15 minutes. From an empty battery, a full charge can be achieved in approximately 3 hours. It is not necessary to drain the battery co mpletely before recharging.
If the battery level becomes too low, the signal strength bars (located in the top right corner of the Home screen, next to the battery icon) will be replaced by “BAT”. This is an indication that it is time to recharge the handheld. In this state, all radio functions, such as sending and receiving email, will be disabled until the battery is recharged.

Turning on your handheld

When you receive your handheld, you must first i nsert it into the charging cradle and allow it to charge to full battery power. (You can view the strength of the battery in the top right corner of the Home screen.) See page 48 for more information on connecting your handheld to y our PC.
1. Press the silver key to turn on the handheld. From the Home screen you can select any of the handhelds main functions.
2. Using the trackwheel, scroll through the icons to view the functions. The name of each function appears at the bottom of the screen.
Installation and User’s Guide
Get to know your handheld Turning off the handheld
3. To select a function, scroll to the appropriate icon and click the
trackwheel to open that functions screen.
23
Tip
You can also select a function by pressing the underlined
character in the functions name. For example, press M for M
essages.

Turning off the handheld

There are two methods of turning off the handheld:
Press and hold the silver key until the handheld turns off.
In the Home screen, scroll to the POWER OFF icon and click.

Description of keys

The following chart describes special keyboard and trackwheel combinations that will help you navigate, compose messages, and configure options on the handheld.
Key Function
Power On/Off, Backlight
SILVER KEY
Press the silver key once to turn on the handheld.
When the handheld is on, press the silver key once to activate backlighting. Press again to turn off backlighting. (Backlighting will turn off automatically if you do not press any keys for 20 seconds.)
Press and ho ld the silve r key to turn off the handheld.
Installation and Users Guide
24
Get to know your handheld Description of keys
Key Function
Scrolling and selecting
Roll the trackwheel with your thumb to scroll up and down through screen lines,
TRACKWHEEL
fields, and menu items.
Click (press down) the trackwheel with your thumb to open menus and select options, similar to the click function of a mouse used with your PC.
Scroll through accented characters
When composing a messag e or en ter ing te xt, press and hold a letter key while rolling the trackwheel to scroll through international characters/characters with accents. When the desired character appears, release the letter key.
ALT characters
ALT key
symbol characters, printed in orange above the alphabetic ke ys.
Press the
Press and hold the ALT key while yo u ty pe to
An ‘A’ icon appears in the top right corner of your screen when the
Installation and User’s Guide
The orange
ALT key activates the numeric and
ALT key once to affect the next
character you type.
affect all characters.
ALT key is active.
Get to know your handheld Description of keys
Key Function
Horizontal scroll and changing options
25
SHIFT key
Hold the
ALT key while you roll the
trackwheel to move the cursor horizontally across screen lines (except in the Home screen where
ALT + ROLL will move the
cursor vertically).
Hold the
ALT key while you roll the
trackwheel to scroll through field options.
Capitalize alpha characters
Press the SHIFT key once to capitalize the
next character that you type.
Press and hold the
SHIFT key while you type
so that all letters are capitalized.
Press and hold the letter to capitalize it. This
feature only works wh en Key Rate is set to Slow or Fast in the Screen/Keyboard screen.
An up arrow icon appears in the top right corner of your screen when the
SHIFT key is
activated.
CAPs lock
Press
ALT + CAP (RIGHT SHIFT) to activate caps
lock mode. Any key that you press will be typed in upper case. Press SHIFT again to return to lower case mode.
Installation and Users Guide
26
Get to know your handheld Description of keys
Key Function
NUM lock
ENTER key
BACKSPACE
key
Press
ALT + NUM (LEFT SHIFT) to activate num
lock mode. Any key that you press in the upper row will be typed in its numer ic fo rm.
SHIFT again to return to regular mode.
Press
Select multiple messages
Hold the
SHIFT key while rolling the
trackwheel in the Messages screen to select more than one message. You can file, delete, or save these messages, or mark them read or unread.
Carriage returns, select highlighted items
Press the ENTER key to insert a regular carriage return, moving your cursor to a new line.
Press the
ENTER key to select the highlighted
item. Instead of clicking the trackwheel to select the item, you can press the ENTER key to perform your task.
Delete previous characters
Press the
BACKSPACE key to move the cursor
backwards and delete characters to the left of the cursor position.
Installation and User’s Guide
Get to know your handheld Description of keys
Key Function
Delete characters ahead of cursor, delete messages
27
Escape key
(under
trackwheel)
SPACE key
Press the
DEL key to er ase characters to th e
right of the cursor position.
Press the
DEL key while composing a
message to delete the selected character only.
Press the
DEL key in the Messages screen to
delete the selected message. If you scrol l to a date in the Messages screen and press DEL, a message appears asking if you wish to delete all messages prior to that date.
Esc from screens/menus
Press the
ESC key to hide (close) a menu.
Press the ESC key repeatedly to ret u rn to th e
screen.
Home
Press the
ESC key to cancel an action.
Insert a space, scroll through field options
Press the SPACE key to insert a space
between characte rs while you type.
Press the SPACE key to insert the ‘@ and ‘.
characters in Email fields.
Press the
options.
SPACE key to toggle through fiel d
Installation and Users Guide
28
Get to know your handheld Description of keys
Key Function
Open symbols library for extra characters
Press
ALT+SPACE to open the Select Symbol
screen, from which you can insert the symbol you need.

Symbols screen

As described in the chart above, you can press ALT+SPACE to open the Select Symbol screen. The following characters are available for you to insert into your message:
To select a symbol, either scroll to a symbol and click, or press the associated alph a key under the desire d symbol. You will ret urn to your message with the symbol inserted.

LCD interface

The handhelds LCD screen is composed of the Home screen, function screens that are launched from the Home screen, and menus within each function. Icons are used throughout for mess age status, handheld status, and navigational aid. The following
Installation and User’s Guide
Get to know your handheld Description of keys
sections provide details on the handhelds screens, menus, and icons.
Backlighting
When the handheld is on, press the silver key to activate backlighting.
Backlighting is disabled after 20 seconds if you do not press a key or move the trackwheel. You can manually turn off the backlighting by pressing the silver key again.
Function screens
The functions list appears on the Home screen in rows of icons. To open a functions screen, scroll to an icon and click the trackwheel (or, press the underlined character in the function name).
29
Home screen
Installation and Users Guide
30
Get to know your handheld Description of keys
The following chart shows each function icon and describes the corresponding function:
Icon Description
Receive, read, reply to, compose, forward, save, file, and delete messages.
Messages
Type and send messages to Internet email addresses.
ompose
C
Store important messages for future reference.
Saved
Messages
Locate messages in seconds with the powerful search tool.
S
earch
Messages
Store your personal directory of contact information, such as multiple phone, fax
A
ddress Book
numbers, and email addresses. Use the search function to locate a specific contact.
Keep track of appointments using one of the four calendar views: Day, Week, Month, or Agenda.
endar
Cal
Installation and User’s Guide
Get to know your handheld Description of keys
Icon Description
Add, edit, and delete tasks and mark tasks as complete.
Tasks
Set the alarm on the handheld to sound daily.
m
Alar
Compose, edit, and delete important notes and memos.
MemoPad
Perform basic mathematical operations and conversions.
Calculator
Customize the way the handheld notifies you of messages; set the password; custom ize A utot ext ; set the date/time; pro gram the automatic on /off
O
ptions
feature.
31
Lock
Lock the handheld with a password security screen so that only you can gain access to it. This icon will only appear on the Home screen after you have set a password.
Installation and Users Guide
32
Get to know your handheld Description of keys
Icon Description
Turn the handhelds radio off when it may
/
Turn
Wireless
interfere with other radio communications, such as during fl ight. You will not be ab le to send or receive messages until you turn the radio on again.
On/Turn
Wireless Off
Turn off the handheld whenever you prefer not to receive email messages or when you wish to conserve battery power. All queued messages
Power Off
will be delivered to your handheld once you turn it back on.
Function menus
Menus provide a list of options for the current function. You can open a function screens menu by clicking the trackwheel; the menu appears on top and covers approximately half of the screens width.
Installation and User’s Guide
Address Book function menu
Get to know your handheld Description of keys
Icons and graphical tools
Home screen components
The Home screen appears when you turn on the handheld. It is your starting point for using the handhelds functions.
Home screen display
In any of the function screens, press the ESC key to return to this Home screen. For a description of each function, see page 29.
Handheld status icons
These icons appear on the handhelds LCD screen to indicate battery power, coverage levels, and keyboard modes.
33
Icon Description
Battery power indicator
Coverage strength indicator
Installation and Users Guide
34
Get to know your handheld Description of keys
Icon Description
Charging indicator
Data is being sent
Data is being received
ALT key mode is activated
SHIFT key mode is activated
NUM lock mode is activated
Unread messages waiting
Message status icons
These icons appear on the handhelds LCD screen to in dicate the status of pending, sent, and received messages.
Icon Description
Message is being sent
Message has been sent out to the network
Message pending (will be sent later)
Installation and User’s Guide
Get to know your handheld Description of keys
Icon Description
Composed message has been saved (not sent yet)
Unread message transmission error
Message returned, message transmission error
New, unread message has been received
Message has been read.
Status of message is high
Scrolling through options
The handheld provides alternate methods of performing the same function (e.g. using hotkeys instead of the trackw heel). In particular , there are four ways to change the configurable options on your handheld. These alternatives apply to all screens where you can change options, such as in the Date/Time, the New Appointment, or the Daily Alarm screens.
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Use the menu. While in an option field, click to view the menu. Scroll to Change Options a nd click . A dial og box appea rs whe re you can scroll through your options. Once you reach the option you prefer, click the trackwheel. After setting all of the options in the screen, click to view the me nu. Scro ll to Save Opti ons an d click.
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Get to know your handheld Description of keys
Use ALT + roll. Hold the ALT key while rolling the trackwheel to
scroll through the o ptions. Release the
ALT key onc e you reach
your desired setting.
Use the keyboard. You can press the letter or number which
represents your choice. For example, if you are in a time field, press the first number of the hour you want to specify.
Use the
your options. Release the
SPACE key. You can use the SPACE key to scroll thro ugh
SPACE key once you have se t the fie ld
to your preference. This method is used throughout the guide.
Navigational icons
These icons appear on the handhelds LCD screen to indicate positions within fields, lists, menus, and screens.
Icon Description
Indicates the curs or position
You are at the bottom of a menu or screen; scroll the trackwheel up to view more items.
You are at the top of a menu or screen; scroll the trackwheel down to view more items.
You can scroll the trackwheel up or down to view more screen or menu items.
You can scroll the trackwheel left or right to continue viewing icons on the functions list.
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Get to know your handheld Setting the date and time

Setting the date and time

1. In the Home screen, scroll to the OPTIONS icon and click.
2. In th e Device Options screen, scroll to Date/Time and click. The Date/Time screen appears. Scroll to the field you would like to set, then press the SPACE key to scroll through your options.
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3. Click the trackwheel to view the and click.
You return to the Device Options screen.
me nu. Scroll to Save Options

Setting message notification

You can customize the way the handheld notifies you when you receive a message.
1. In the Home screen, scroll to the OPTIONS icon and click.
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Get to know your handheld Using password protection
2. In th e Device Options screen, scroll to Notify and click. The Notify screen appears. Scroll to the field you would like to set,
then press the
3. Click the trackwheel to view the menu. Scroll to Save Options and click.
You return to the Device Options screen. See page 154 for more information on the notification options.
SPACE key to scroll th rough your options.

Using password protection

By setting a password for your handheld, you ensure greater security against others using the handheld.
You can specify the length of time that the handheld is idle before the password security screen appears. Once the handheld is left idle for that amount of time, you will need to type your password to use the handheld.
You can also manually activate the password security screen by selecting the Lock function from the Home screen. You should lock your handheld if you leave it unattended.
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Get to know your handheld Using password protection
If you do not want the password security screen to appear, you must disable your password in the Security screen.
Password security screen
Note
If you have entered information in the Owner screen of the Options function, it will appear on the password security
screen. We recommend that you include your own (or your companys) contact information in case the handheld is lost.
If an incorrect password is entered 10 times, all information could be erased from the handheld for security reasons. The handhelds radio is turned off and the radio icon is removed from the Home screen. You will need to reload t he applications before you can use your handheld again. You should regularly backup any information from your handheld that might not have originated on your PC. See Chapter 3 or the Backup and Restore online help for more information.
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To enable password protection

You should set a password so that no one can use your handheld without knowing the password.
1. In the Home screen, scroll to the O
PTIONS icon and click.
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Get to know your handheld Using password protection
2. In th e Device Options screen, scroll to Security and click. The Security screen appears. While in the Password field, press the
SPACE key to enable the password. A dialog box appears,
prompting you to enter a minimum 4 character password. Press
ENTER when you are finished. You will have to enter your
password again to verify it.
3. In the Security Timeout field, set how much idle time should pass before the password security screen will appear. Press the
SPACE key to scroll through your options. Release the SPACE
key once you have set the field to your preference.
4. Click the trackwheel to view the menu. Scroll to Save Options and click.
You return to the Device Options screen.
If the password is enabled, you will need to enter it when connecting the handheld to your PC for use with the Desktop
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Get to know your handheld Using password protection
Manager. With the handheld in the cradle, you must type your password before you can gain access to the Desktop Manager tools.
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Note
The password security screen will show your contact information (if you have entered it in the Owner screen) or it will prompt you to Press any key. Type the first letter of your password to gain access to the Enter Pa ssword dialog box. Type the remaining letters of your password to resume using the handheld.
Once you have set a password, you need to enter it to use the Security screen again. In addition, if you turn off the handheld with the password security screen enabled, you will need to enter the password once you turn on the handheld again.

To lock the handheld

Once you have enabled your password in the Security screen, you can lock the handheld whenever you like. A lock icon will appear on the Home screen.
1. In the Home screen, scroll to the LOCK
2. The password security screen appears and you will need to
enter your password to use the handheld.
Note
The information you entered in the Owner screen of the handheld options will appear on the password security screen. If you did not enter any information, default information appears. See page 156 for more information on the Owner screen.
icon and click.

To change your password

1. In the Home screen, scroll to the OPTIONS icon and click.
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Get to know your handheld Using password protection
2. In the Device Options screen, scroll to Security and click. A dialog box appears, asking you to type your password. Once you do so, press
ENTER to open the Security screen.
3. Click to view the menu. Scroll to Change Password and click.
4. A dialog box appears, prompting you to enter a new password (minimum 4 characters). Press ENTER when you are finished. You will have to ente r your new password again to verify it.
5. Click the trackwheel to view the menu. Scroll to Save Options and click.
You return to the Device Options screen with your password changed.

To disable password protection

Once you disable your password, the password security screen will no longer ap pear.
1. In the Home screen, scroll to the OPTIONS icon and click.
Installation and User’s Guide
Get to know your handheld Using password protection
2. In the Device Options screen, scroll to Security and click. A
dialog box appears, asking you to type your password. Once you do so, press
ENTER to open the Security screen.
3. While in the Password field of the Security screen, press the
SPACE key to change the Password option to Disabled.
4. Click the trackwheel to view the menu. Scroll to Save Options
and click.
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You return to the Device Options screen.
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Get to know your handheld Summary and tips

Summary and tips

In this chapter, you learned about the various components and features of the handheld. Youve also performed a basic setup including setting the date and time, setting message notification, and enabling password protection. Youre now ready to start sending email.

Getting to know your handheld - Tips

Press the first letter of an item in an options list, menu, or choice list to jump directly to the item.
Press Y to select Yes in a pop-up dialog box.
Press N to select No in a pop-up dialog box.
Press C or ESC to select Cancel in a pop-up dialog box.
Press
ALT and click the trackwheel to select an icon. Roll the
trackwheel to move the icon to another position, and click the trackwheel to “drop” it into the new position.
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2

Start sending email

Now that youre more familiar with the handheld, you can start sending and receiving email! The following steps will help you get started:
1. Turn on the radio.
2. Register with the wireless network (if necessary).
3. In stall the Deskto p Software on your P C .
4. Connect the handheld to your PC using the cradle .
5. Send a test message.
6. Read the test message.

Turning the radio on and off

When you receive your handheld, you must first i nsert it into the charging cradle and allow it to recharge to full battery power. The wireless radio will be turned off, and the handheld cannot communicate over the network. You must turn on t he radio before you can send and receive messages .
In the Home screen, scroll to the TURN WIRELESS ON icon and click.
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Start sending email Registering with the network
You will notice that the TURN WIRELESS ON icon was an antenna, but w he n yo u select the icon, th e fun c tion name changes to TURN WIRELESS OFF and the icon changes to an airplane. The airplane icon is a reminder to turn off your handhelds radio when on an airplane, in a hospital, or any place where it may interfere with other radio transmissions and frequencies. The icon will change depending on whether the wireless radio is on or off.
Note
You should turn off your handhelds radio if you are going to be out of coverage for an extended period of time. Turning off the radio will greatly improve battery life. See page 161 for more information on saving battery life.
There should be two messages in the Messages screen when you first receive your handheld to introduce you to your handheld and some of its basic features.

Registering with the network

After you turn on the wireless radio, a Registration message should arrive. In the rare case th at t he Reg istra ti on mes sag e do es n ot a rr ive, check the Home screen to ensure you are in coverage. (You are in coverage if you have one or more bars beside the coverage indicator
Installation and User’s Guide
Start sending email Registering with the network
in the top right cor ner o f th e Home screen.) Register your handheld using this procedure.
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1. In the Home screen, scroll to the O
PTIONS icon and click.
2. In th e Device Options screen, scroll to Network Settings and
click.
3. In th e Network Settings screen, ensure that the Roaming field
is set to your country (U.S. or Canada) and that the Radio field is set to On. Verify that the Status field is set to Active.
4. Click to view the menu. Scroll to Register Now and click.
If you are in coverage, the Registration message should arrive within a few seconds.
Note
If the Status field in the Network Settings screen is not set to Active, contact customer support.
You may also need to re-register your handheld each time you load new applications using the Desktop Software’s Application Loader tool. See Chapter 3 or the Application Loader online help for more information.
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Start sending email Installing the Desktop Software

Installing the Desktop Software

You must install the Desktop Software in order to synchronize your Personal Information Management data, and use the other Desktop Software tools.
1. Insert the CD-ROM into the appropriate drive. The Setup program starts automatically. Follow the instructions on your screen, using the default paths and names recommended for the Desktop Software.
2. When Setup is complete, you may choose to open the README file and run the Desktop Software right away.

Connect the handheld to your PC

Note
1. Ensure that you have properly installed the Desktop Software. If it is not already open, launch the Desktop Manager by selecting it from the Start>Prog ra ms menu .
When connecting the handheld to the PC, use only the charging cradle provided by Research In Motion Limited.
When you first receive your handheld, you must insert it into the cradle (with the AC connector plugged into a power outlet) and allow the handheld to fully charge to activate it.
2. Insert the end of the cradle cable into a COM port on the back of your PC. Conne ct the AC adapte r to th e cradle cable as shown below. Plug the AC adapter into an available power outlet.
Installation and User’s Guide
Start sending email Connect the handheld to your PC
3. Secure the handheld in the cradle by inserting the connector
port on the bottom edge of the handheld into the connector prongs of the cradle and press firmly in place.
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Note
If the password is enabled, you must enter it before you can connect to the desktop. See page 38 for more information on the password.
4. In the Desktop Manager, ensure that your PC recognizes a
connection with the handheld. Select Options>Serial Settings to open the Settings window. Click Detect.
Note
The message Handheld not found will appear if the PC cannot detect the handheld on a serial port.
If the handheld and charging cradle cable both appear to be connected securely, ensure that no other devices are sharing the serial port, such as a PCMCIA card or IrDA unit. Ensure that there is no other connectivity software running on your PC, and that you are not using the same port as your mouse.
5. After connection is successful, click OK to exit the Settings
window. The Desktop Manager will show the handheld’s PIN and Current Status in the status bar.
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Start sending email Sending a message

Sending a message

You can send a message to an existing contact or add a new contact while composing your message.
Note
1. In the Home screen, scroll to the C
You can also compose a message while in the Messages, Address Book, or Saved Messages screens. Click the
trackwheel to view the menu. Scroll to Compose Message and click. Follow steps 2-6 below to compose and send your message.
OMPOSE icon and click.
2. In th e To: screen, click the trackwheel to view the menu; scroll to New Address and click. (Once you have entries in your Address Book, you can scroll to a name. See page 110 for more information on adding Address Book entries.)
3. In the New Address screen, enter your own email address informatio n and press
ENTER after each field.
4. Click the trackwheel to view the menu. Select Save Address by clicking again. You return to the To: screen with your new contact selected. Click the trackwheel to view the menu where you select Email as your send method.
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Start sending email Sending a message
5. Type a subject line and press ENTER to begin typing your
message. When you are finished composing your message, click the trackwheel to view the menu; select Send Message by clicking again.
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The Messages screen shows a list of message headers for each message youve sent or received; the header includes the time sent or received, the recipient or sender, and the sub ject line. You will see
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Start sending email Reading a message
one of the following icons to the left of the message header to indicate the messages status.
Message is being sent
Message has been sent out to the network
Message is pending (will be sent later). This icon will appear if you are out of a coverage area or the network is b usy.
See Chapter 4 for more information on composing and sending messages.

Reading a message

When you receive your test message, follow these steps to read it.
1. In the Home screen, scroll to the M
2. In the Messages screen, scroll to the new message (the message header with an unread messa ge icon beside it) and cli ck to view the menu. Select Open Message by clicking again.
Tip
3. The new message appears on your screen. Scroll down to read the entire message. Scroll up past the subject line of the message to view the current folder, the message status, the recipient(s), the sender, and the date.
Installation and User’s Guide
Open messages quickly by double-clicking the trackwheel.
ESSAGES icon and click.
Start sending email Reading a message
4. Press ESC to return to the Messages screen or click the
trackwheel to view the menu, then scroll to select your next option. See Chapter 5 for more information on receiving and reading messages.
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Note
If you slide the handheld out of the holster within five seconds of notification, the notification stops and the most recently-received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain closed and marked unread. See page 37 for more information on setting message notification options.
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Start sending email Summary

Summary

Youve just sent and received a wireless email message. In this chapter, you learned the st eps that are require d for emai l redirec tion to occur. You can turn on the radio, register with the network, install the Desktop Software on your PC, connect the handheld to your PC, and enable email redirection. Read on to learn more about the Desktop Software.
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3

Using the Desktop Software

The Desktop Software can synchronize your messages, contacts, appointments, memos , and tasks between your PC and handh eld. You can also backup any important information from the handheld to your PC, edit the Address Book and AutoText files, restore data back to the handheld, and loa d new applications onto the han dhel d, all using the Desktop Softwares convenient Windows interface.
Note
You will find basic instructions in this chapter for using the Desktop Software and its tools; you can find more detailed information in the online help. From any window, select Help to view procedures.

Installation and setup

The previous chapter, Start sending email” described installing the Desktop Software and connecting your handheld to the PC for using the Desktop So ftware tools. This chapt er shows you how to use the Desktop Software to get the most from your handheld.
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Using the Desktop Software Loading handheld applications

Loading handheld applications

If necessary, use the Application Loader tool to update the software on the handheld and add any new applications that might be available.
Note
Before updating your handheld with new software using the Application Loader, use the Backup and Restore tool to save any important information from the handheld to your PC. See page 58 for more information.
1. Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Application Loader. The Welcome to Application Loader window appears. The handheld must be conne cted be fore you ca n load new softwar e. See page 48 for more information on connecting to the PC.
2. Click Next> to start the process of loading new software onto your handhel d. An Initialization Progress dialog box appears on your PC to indicate that the Application Loader is connecting to your handheld and is reading your handheld’s configuration. At the same time, your handhelds LCD will read Loader activity.... Wait until initialization is complete and the dialog box disappears. The Optional Application Selection window appears, displaying the applications that you can choose to download to your handheld.
3. Select the check boxes next to the names of the applications you want to load and click Next>.
Any applications that do not have a check mark beside them will be erased from the handheld (even if you have them currently loaded).
4. The Existing Data Preservation window appears. In the Application Data section, select the check box if you want to
Installation and User’s Guide
Using the Desktop Software Backing up files from handheld to the PC
delete the information on your handheld (including your messages and address book entries). If you select this check box, ensure that any important information is backed up first. In the Applications section, select the check box if you wish to erase the applications from your handheld before loading updated ones. You should select this option if you are loading applications after a failed load operation. Click Next> to continue.
5. The Summary window appears, displaying the application
versions that will be downloaded to your handheld. Verify that the information is correct and click Finish.
6. The Load Progress dialog box appears and the new files are
added to your handheld.
7. When loading is complete, the Loader dialog box will indicate
whether loading was successful. If loading was not successful, make sure that your handheld is in the cradle and the cradle is connected to your PC properly. Then, repeat these steps. Click OK to return to the Desktop Manager.
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Note
After the loading process is complete, you will need to turn on your handhelds radio to send and receive messages. In the Home screen, scroll to the TURN WIRELESS ON icon and click.

Backing up files from handheld to the PC

Use the Backup and Restore tool to save any handheld files to your PC or restore previously-saved files back to your handheld. Additionally, you can use it to customize the Address Book and
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Using the Desktop Software Backing up files from handheld to the PC
AutoText files: create new entries, edit existing entries, and delete the entries on your PC.
Note
Before updating your handheld with new software using the Application Loader, use the Backup and Restore tool to save any important information from the handheld to your PC.
See the online help topic Advanced backup and restore for more information on editing AutoTe xt and Address Book entries.

To backup files from handheld to PC

1. Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Backup and Restore. The Backup and Restore window appears.
2. To backup everything on your handheld, click the Backup button. The Select file for Full Backup window appears. The default file name will be Backup-todays date.ipd. Select the location and name of the file as desired and click Save.
3. A dialog box will chart the progress of the data transfer from the handheld to your PC. Once the information has been saved to your PC, you return to the Backup and Resto re window.
Note
You can backup specific databases to your PC by performing an Advanced backup. See the online help topic Performing an Advanced backup for more information.

To restore files back to the handheld

1. Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Backup and Restore. The Backup and Restore window appears.
Installation and User’s Guide
Using the Desktop Software Synchronizing PIM
2. To restore everything that was saved previously from your
handheld, click the Restore button. The Select file for Full Restore window appears. Select the file name that contains the information you want to restore and click Open.
3. A dialog box will chart the progress of the data transfer from
the PC to your handheld. Once the informat ion is retrie ved and organized, another dialog box appears, warning you that you are replacing the information currently stored in the listed databases of the handheld.
4. Click Yes to continue. Once the information has been restored
to your handheld, you return to the Backup and Restore window.
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Note
You can restore only specific databases to your handheld by performing an Advanced restore. See the online help topic Performing an Advanced restore for more information.

Synchronizing PIM

Using the Intellisync tool, you can synchronize your PIM applications.
Note

To configure PIM synchronization

1. Place your handheld in the cradle and connect it to your PC. In
the Desktop Manager, double-click Intellisync. The Intellisync window appears.
Y ou can also update the handhelds date and time using the Intellisync tool. See the online help for more information.
In the Intellisync window, click the Auto start button to specify settings for automatic synchronization.
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Using the Desktop Software Summary
2. In the Intellisync window, click Configure PIM... to customize your PIM synchronization settings. The Handheld Configuration window appears. Select a PIM application (Address Book, Calendar, MemoPad, or Tasks) and click Choose.
3. In the Choose Translator window, select the PC program (called the “translator”) that you use and click OK.
4. You can configure other opti ons in these windows such a s field mapping, synchronization filters, and conflict resolution settings, depending on the translator that you have selected. See the online help for more information.
5. Once you have configured all the PIM applications, ensure the the check box next to Synchronize PIM is selected in the Intellisync window. Click Synchronize now to perform the operation.

Summary

In this chapter, you learned how to use the Desktop Software. You can update your handhelds applications, backup and restore information, synchronize PIM. In the next chapter, you’ll discover more about composing and sending email.
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4

Composing and sending messages

In the previous chapters of this guide, you learned about your handhelds main components, the general procedures required for sending and reading messages, and the Desktop Softwares tools. This chapter explains the different features that the handheld offers for advanced composing and sending capabilities.

Setting message options

You can change the message options for all message types ­received, saved, and sent. You can choose:
Display Time: shows the time the message was sent or
received.
Display Name: shows the name of the sender or the
recipient.
Confirm Delete: confirms deletion of messa ges.

To set message options

1. In the Home screen, scroll to the MESSAGES icon and click.
2. In t he Messages screen, click the trackwheel to view the menu.
Scroll to Options and click.
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Composing and sending messages Setting level of importance
3. The Message List Options screen appears. Scroll to the field you would like to set, then press the through your opti on s. Re le ase th e
SPACE key once you have set
SPACE key to scroll
the option to your preference.
4. When you have made the required changes to the fields, click to view the menu. Scroll to Save Options and click.
You return to the Messages screen.
Note
You can also change the message options from the Saved Messages screen.

Setting level of importance

You can change the level of importance of a message that you are composing.
1. In the Home screen, scroll to the COMPOSE icon and click.
2. In t he To: screen while composing a message, click to view the menu. Scroll to Options and click.
Installation and User’s Guide
Composing and sending messages Choosing a send method
3. The Current Message Options screen appears. In the
Importance field, press the
SPACE key to change the importance
level of the message you are composing from Normal to High.
4. Clic k to view the menu. Scroll to Save Opti ons and click. You
return to the message you are composing. When you have finished composing the message, click to view the menu. Scroll to Send Message an d click.
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Note
An exclamation mark appears beside the sent message in the Messages screen , to indicate that the message was of high importance. You can also view the importance level of a message by opening it and scrolling to the top.
Messages that you receive with High importance status will appear in the Messages screen in bold text.

Choosing a send method

When sending messages, choose from the following send methods:
Use Email: select the contacts email address.
Use Fax #: select the contacts fax number.
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Composing and sending messages Sending one-time messages

To choose a send method

1. In the Home screen, scroll to the COMPOSE icon and click.
2. The To: screen appear s. Scrol l to a co ntacts name and click. A menu appears, listing the send methods available for that contact.
3. Scroll to either Use Email or Use Fax # and click.

Sending one-time messages

This send option is a short-c ut method and the recipients address will NOT be saved in your Address Book.
1. In the Home screen, scroll to the C
2. The To: screen appears. Scroll to [Use Once] and click to view the menu. Select a send method - either Email or Fax # . (For this exercise, select Use Email.)
3. The One Time Email screen appears and you can type your contacts email address. Click the trackwheel to view the menu and select Continue by clicking again.
Installation and User’s Guide
OMPOSE icon and click.
Composing and sending messages Sending messages to many contacts
4. Type a subject and press ENTER to begin composing your
message. When you are ready to send the message, click the trackwheel to view the menu. Scroll to Send Message and click.
From the Messages screen you can view the sent messages status.

Sending messages to many contacts

You can send a message to more than one recipient and choose whether recipients are addressed directly (To), carbon copied (CC), or blind carbon copied (BCC). See the Address Book chapter for information on adding contacts to your Address Book.
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1. In the Home screen, scroll to the C
2. In th e To: screen (after selecting a main recipient and a send
method), click the trackwheel to view the menu. Click either Add To, Add Cc, or Add Bcc. (For this exercise, select Add Cc.)
3. The Cc: screen appears, listing all of your contacts names.
Scroll to a name. (Alt ernati vely, you can type the first le tters o f your contacts name to start a search and then scroll to the
OMPOSE icon and click.
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Composing and sending messages Attaching Address Book entries
name.) Click the trackwheel to view the menu, then scroll to Continue and click.
4. You return to the To: screen where the additional recipient appears in the list. Type your subject in the Subject field and
ENTER to begin composing your message.
press
5. When you have finished composing your message, click to view the menu. Scroll to Send Message and click.
Note
When you add a recipient to your message, the same send method (Email or Fax) must be used f or all. By default, the send method selected for the main recipient will be used for all.

Attaching Address Book entries

You can send an Address Book entry as an attachment.
Note
1. In the Home screen, scroll to the C
Installation and User’s Guide
Please contact your service provider to determine if this functionality is supported.
OMPOSE icon and click.
Composing and sending messages Using AutoText
2. While you are composing your message, cli ck th e trackwheel to
view the menu. Scroll to Attach Address and click.
3. The Attach: screen appears, listing all of your contacts names.
Scroll to a contact and click to view the menu. Scroll to Use Address and click.
4. You return to the To: screen and you can see that your message
now contains an Address Book attachment. Click the trackwheel to view the menu. Scro ll to Send Message an d click.
See page 110 for information on how to add a new Address Book entry.
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Using AutoText

The handhelds AutoText function automatically replaces certain text that you type with pre-programmed tex t. You can increase how quickly you compose messages by using AutoText. By configuring the default AutoText entries and adding new ones to meet your specific needs, you can use AutoText to:
Automatically correct commonly misspelled words.
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Composing and sending messages Using AutoText
Automatically replace abbreviations and acronyms with complete words.
Automatically enter commonly-used strings of words into a message by typing only one keyword.
Automatically insert punctuation and symbols into your message without using the
ALT key or symbols library.
Note
There are several shortcuts built into the AutoText function for inserting macros into messages. These shortcuts include inserting the time, date, etc. See page 70 for more information on creating AutoText entries using macros.

How AutoText works

1. In the Home screen, scroll to the COMPOSE icon and click.
2. While composing your message in the To: screen, type the text hte. The text hte is a default AutoText entry that tells the handheld to automatically replace the text with the correctly spelled word ‘the’.
3. As soon as you press the replaces the error.
SPACE key, the correct spelling
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Composing and sending messages Using AutoText

To add a new AutoText entry

You may want to customize your AutoText database by adding specific AutoText entries.
1. In the Home screen, scroll to the OPTIONS icon and click.
2. The Device Options screen appears. Scroll to AutoText and
click. The AutoText screen appears with a list of default AutoText entries. Click to view the menu. Scroll to New Item and click. You will be prompted with two fields: When I type (for the keyword) and Replace it with (for what should appear instead).
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3. Type the keyword and replacement text in each field, then click
the trackwheel to view the menu. Select Save Item by clicking again.
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Composing and sending messages Using AutoText
You can test your new entry by typing the keyword while you compose your message.
To add a new AutoText entry using a macro
You can use AutoText macros to quickly enter standard items such as dates, times, and owner informat ion.
1. In th e Home screen, scroll to the O
PTIONS icon and click. The
Device Options screen appears. Scroll to AutoText and click.
The AutoText screen appears with a list of default AutoText entries. Click to view the menu. Scroll to New Item and click. You will be prompted with two fields: When I type (for the keyword) and Replace it wit h (for w ha t should appea r i nst ea d).
2. For this example, enter a short form for the date in the When I type field. Scroll to the Replace it with field and click to view the menu.
3. Scroll to Insert Macro and click. In the Insert Macro screen, scroll to a macro and click. The list of macros includes: Short date, Long date, Short time, Long time, Owner name, Owner info, Backspace, Delete, and %.
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Composing and sending messages Using AutoText
4. Once the appropriate macro is in the Replace it with field, click
the trackwheel to view the menu. Scroll to Save Item and click.
The new AutoText entry will appear in the AutoText entries list in alphabetical order. When you use this AutoText entry in a message and press the
SPACE key, the corresponding macro is inserted into
your message.

To edit an AutoText entry

You may wish to change a pre-programmed AutoText entr y to suit your needs.
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1. In the Home screen, scroll to the OPTIONS icon and click.
2. The Device Options screen appears. Scroll to AutoText and
click. In the AutoText screen, scroll to the entry you would like to edit. Click the trackwheel to view the menu. Scroll to Edit Item and click.
3. The Edit AutoText screen appears. Press
ALT while you roll the
trackwheel to scroll horizontally while you make your edits. Make your changes to the current entry .
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Composing and sending messages Using AutoText
4. Click the trackwheel to view the menu. Scroll to Save Item and click.
You will return to the AutoText screen where you can view your changes.
Note
Y ou can also edit AutoText entries while youre composing a message. In the To: screen, click to view the menu. Scroll to Edit AutoText and click.
You can also edit AutoText entries in the Backup and Restore tool in the Desktop Manager. See the Backup and Restore online help for more information.

To delete an AutoText entry

If you do not wish to keep an AutoText entry (either a default entry or one that you added), you can delete it.
1. In the Home screen, scroll to the OPTIONS icon and click.
2. The Device Options screen appears. Scroll to AutoText and click. In the AutoText screen, scroll to the entry you would like to delete. Click the trackwheel to view the menu. Scroll to Delete Item and click.
3. A dialog box appears asking if you want to delete the entry. Scroll to Yes and click.
You return to th e AutoText screen and you ca n see th at th e entr y is no longer listed.

To perform an AutoText search

Rather than scrolling through your list of AutoText entries, you can perform a search to find an entry quickly.
1. In the Home screen, scroll to the OPTIONS icon and click.
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Composing and sending messages Automatic formatting
2. The Device Options screen appears. Scroll to AutoText and
click. In the AutoText screen, type the first letter or first few letters of the entry you would like to find. For this example, type the letter ‘t’. (The screen header will display the word Find, followed by the letter ‘t’.) The AutoText list will isolate all entries beginning with the letter ‘t’. Scroll to the desired entry or type additional letters to furt her isolate entr ies.
3. Scroll to the correct entry, then click the trackwheel to choose to
edit or delete the entry.

Automatic formatting

The handhelds built-in formatting capabilities extend beyond the AutoText function to reduce your typing time.

Auto capitalization

As you compose a message, you do not have to worry about pressing the methods of performing capitalization for you.
Begin typing; you will see that the first letter you type is
capitalized automatically and that every first letter following a period becomes capitalized too. The handh eld recognizes the beginning of a new sentence and does the work for you.
SHIFT key to capitalize words the handheld has two
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If you want any othe r characters to be capitalized, pre ss and
hold the character key until it becomes capitalized. You must have the Key Rate (Options>Screen/Keyboard) option set to either Slow or Fast for this feature to work. See page 156 for details on the Screen/Keyboard options.
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Composing and sending messages Automatic formatting

Auto punctuation

You can insert a period automatically at t he end of a sentence or word by pressing the be capitalized.
Email fields
You can type an email address in an Email field of the Address Entry screen without pressing the
address; instead of pressing press the
SPACE key to do so. When you press the SPACE key again , a
. character will be inserted.
To insert a blank space into the Email field, press BACKSPACE and then press
SPACE again. A blank space appears in the field. The next
time you press the
Number fields
You can type numbers in the PIN, Work, Home, Mobile, Pager, and Fax fields withou t p res s i ng the
To type a number in one of these fields, simply press the associated character key. For example, to display the number ‘4’, press the ‘R’ key. These fields support all numeric characters and the ‘-‘, ‘+’, ‘x’ and ‘.’ characters without pressing the ALT key.
SPACE key twice. The next letter you type will
ALT key! Begin typing an email
ALT + L to i nsert the @ sign, simply
SPACE key, the @ sign appears.
ALT key.
Note
To enter hexadecimal characters, you must pres s the ALT key when pressing the associated letter. For example, to enter an ‘e’ in the PIN field, press and hold the ALT key while pressing the E key.
Number lock
You can activate number lock (num lock) mode to type numbers without holding down the lock mode is activated and you can enter numbers in any screen.
SHIFT or ALT again to turn off num lock mode
Press
Installation and User’s Guide
ALT key. Press ALT + CAP (left SHIFT). Num
Composing and sending messages Inserting symbols

Inserting symbols

You can enhance your messages by inserting symbols from the handhelds symbols library.
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Note
1. In the Home screen, scroll to the C
You can insert symbols into screens other than To (such as the New Address, E dit Address, Search Messages, and AutoText screens) by following steps 3-4.
OMPOSE icon and click.
2. The To: screen appears. Begin composing a message by
following the standard email message procedure (as shown on page 50).
3. Press ALT+SPACE to view the Select Symbol screen.
4. Use the trackwheel to scroll to the symbol that you would like
to insert into your message, then click to insert the symbol. (You can also press the associated alpha key under the desired symbol.)
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Composing and sending messages Summary and tips
5. You retur n to your message in the To: screen and the symbol has been inserted.
Tip
You can also insert international characters and characters with accents into your messages. When composing a message or entering text, press and hold a letter key while rolling the trackwheel to scroll through international characters and characters with accents. When the desired character appears, release the letter key.

Summary and tips

In this chapter, you learned more about composing and sending email. Not only have you learned about sending methods, but you have also been introduced to the time-saving features such as automatic formatting and AutoText. In the next chapter youll learn more about receiving and reading messages.

Composing and sending messages - Tips

Press C to create a new message while in the Messages screen.
Press
Press
Press
Type the first letters of the name or the initials separated by a space to
Press
Press
Press and hold a letter to capitalize it (only works with Key Rate
ALT and roll the trackwheel to scroll horizontally in any field
where you can enter or view text.
SPACE to insert the “@” and “.” characters in an Email field. SPACE twice to insert a period while composing a mess age ( the
letter following the period will automatically be capitalized.)
find a specific contact in the To field.
ALT + CAP (RIGHT SHIFT) to turn on caps lock mode (press
SHIFT again to turn it off).
ALT + NUM (LEFT SHIFT) to turn on num lock mode (press SHIFT
again to turn it off).
enabled).
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Composing and sending messages Summary and tips
Composing and sending messages - Tips
AutoText
While composing a message, press br + SPACE to enter an open angle bracket.
While composing a message, press ld + date.
While composing a message, press lt + time.
While composing a message, press rb + bracket.
SPACE to enter the current
SPACE to enter the current
SPACE to enter a closed
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5

Receiving and reading messages

In this chapter, you will learn about your options for received messages, how to receive more of a long message, and how to open file and Address Book attachments.
When you receive a new message, the handheld will display visual notification on the Home screen, and may provide other notification, depending on how you have set your notification options.

Received message options

Once you have read a new message, click the trackwheel to view your options:
Mark Unread Marks the current message as unread. Save Message Saves the open message. A copy of the message
will be placed in the Saved Messages screen. See page 89 for more information on saving messages.
Reply to Message — Sends a reply to the sender of the open message, withou t including the ori ginal text. (See Reply with Text below.) Reply to Message is the default menu option.
Reply to All Sends a reply to all recipients of the message, without including the origin al tex t.
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Receiving and reading messages Received message options
Forward Message Forwards (sends) the open message to another contact. If an attachment is included with the message, it will be forwarded with the message.
Reply with Text — Sends a reply to the send er of the open message. The text of the original messag e appears below you r reply. All of t he original message is sent, even if it was truncated on your handheld.
Reply to All with Text Sends a reply to all recipients and include the text of the original message as part of the reply.
Delete Message Deletes the open message. Show Qualified Address Sh ows the SMTP address (full address)
of the recipient or sender. This option is only available when you have your cursor in the From or To field of the open message.
Show Friendly Name Shows the first and last name of the sender or the recipient. This option is only available when you have your cursor in the From or To field of the open message with the Qualified Address showing.
Add to Address Book Ad ds the sender of the message to your Address Book. This option is only available when you have your cursor in the From field of the open message. It will not appear if the senders address is already in your Address Book. See page 85 for more information on adding contacts to your Address Book from messages.
Next Unread Closes the current message and opens the next unread message if unread messages exist.
Previous Message Closes the current message and opens the previous message.
Next Message Closes the current message and opens the next message.
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Receiving and reading messages Receiving long messages

Receiving long messages

Occasionally, the message you receive may be longer than what the network can transmit. In this case, the maximum amount of data allowed is sent to your handheld and the remainder is stored in your email Inbox. You can receive the rest of your message by following this procedure:
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Note
1. In the Home screen, scroll to the M
2. Open a message. If the message is too large to view at one time, you will see the message More available at the end. The remaining number of bytes in the message is also listed. Click to view the menu. Scroll to More and click.
3. Once you have selected More, the remaining part of the message will be sent to you. It will appear at the end of the
Please contact your service provider to determine if this functionality is supported.
ESSAGES icon and click.
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Receiving and reading messages Sending file attachments
existing part of the message. Press G to resume reading the message where you last left off.
Note
Y ou can also return to the Messages screen and you will be notified when the handheld receives the remaining part of the message. When more of the message is received, it will be marked unread again. In the Messages screen, scroll to the unread message and open it by pressing the ENTER key. Press G to resume reading the message where you last left off.

Sending file attachments

If you have received a message on your handheld that has a file attached, you can forward the message to someone else. The original message (with the attached file) is forwarded through your email Inbox.
Note
1. In the Home screen, scroll to the M
2. Open a received message that has a file attachment. (If there are attachments to the message, the number of attachments is displayed at the top of the message.) The name of the attachment and the size of the file will appear at the end of the message.
Please contact your service provider to determine if this functionality is supported.
ESSAGES icon and click.
Installation and User’s Guide

Receiving and reading messages Managing Address Book attachments

3. Click the trackwheel to view the menu. Scroll to Forward
Message and cli c k. Select a recipient and a send method.
4. You can type a message before you click to view t he menu and
select Send Message. The sent message will include the file attachment.
You return to the Messages screen where you can view the sent messages status.
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attachment s
The handheld supports attachments in th e form of Address Book entries. If you have received a messag e wit h this t ype of a tta chment , follow this procedure to open the attachment and add it to your handhelds contact database:
Note
1. In the Home screen, scroll to the M
Please contact your service provider to determine if this functionality is supported.
ESSAGES icon and click.
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Receiving and reading messages Managing Address Book attachments
2. Ope n a received mess age and read i t. (If there are attachments to the message, the number of attachments is displayed at the top of the message.) Scroll to the end of the message; if there is an Address Book attachment for you to open, you will see its name and size.
3. With your cursor in the name of the Address Book attachment, click the trackwheel to view the menu. Click Open Attachment. The Address Attachment screen opens and you can view the information.
4. Click the trackwheel to view the menu. Scroll to Save Address and click.
The attachment is added to your Address Book and you return to the open message.
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Receiving and reading messages Adding contacts to Address Book

Adding contacts to Address Book

When you receive a new message from someone who is not currently in your handhelds Address Book, you can add the address from the open message.
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Note
1. In the Home screen, scroll to the M
2. Open a received message and read it. Scroll to the top of the
message. Place your cursor in the From field and click to view the menu.
3. Scroll to Add to Address Book and click. The new contact’s
information will be shown in th e Edit Addre ss screen. Add any information you would like to include for this contact.
Please contact your service provider to determine if this functionality is supported.
ESSAGES icon and click.
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Receiving and reading messages Summary and tips
4. Click to view the menu and select Save Address by clicking again.
The contact is added to your Address Book and you return to the open message.

Summary and tips

In this chapter, you learned about reading and receiving messages. You can set received message options, retrieve long messages, manage file attachments, open address book attachments, and add attachments to your Address Book. Now that you know the basics of reading an d receiving email, you ar e ready to le arn more about managing messages.

Receiving and reading messages - Tips

Press ALT and roll the trackwheel to page up and down in the
Messages screen.
Press M to go to the Messages screen while in the Home screen or Saved Messages screen.
Press V to go to the Saved Messages screen while in the Home screen or Messages screen.
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Receiving and reading messages Summary and tips
Receiving and reading messages - Tips
Press T to go to the top of a list or open message.
Press B to go to the bottom of a list or open message.
Press
Press
Press
Press G to return to the last cursor position if you choose to close a
Press N to go to the next message when viewing or next day when in
Press P to go to the previous message when viewing or pr evious day
Press U to go to the next unread message in the list.
Press R when in a message to reply without text to the sender only.
Press F when in a message to forward the message.
ALT and roll the trackwheel to scroll horizontally in any field
where you can enter or view text.
ALT + ENTER to page up in an open message. ENTER to page down in an open message.
message before youve finished reading.
the Messages screen.
when in the Messages screen.
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Installation and Users Guide
6

Managing m essages

Chapters 4 and 5 discuss the features and functions that the handheld provides for sending and receiving messages. Now, find out how you can organize, customize, and search your list of messages more efficiently.

Saving messages

Save important messages by copying them to a separate list. It is important to save any messages you want to keep for future reference. If the handheld needs to delete old messages to free memory space, saved messages are not deleted.

To save a received or sent message

You may wish to save a received or sent message to retain it for future use.
Note
1. In the Home screen, scroll to the M
2. In the Messages screen, scroll to a received o r s ent m e ss age and
click to view the menu. Scroll to Open Message and click.
3. Clic k the t rackwheel to vie w the men u. Scrol l to Sa ve Messag e and click. The message Copying to saved folder... flashes on
An icon in front of the message header indicates message status (sent, received, etc.). See page 34 for an explanation of each icon.
ESSAGES icon and click.
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Managing messages Saving messages
the screen and the message is copied to the Saved Messages screen but also remains in the Messages screen.
4. Retur n to the Messages screen by clicking to view the menu, scrolling to and clicking Close. Exit to the Home screen. In the
Home screen, scroll to the SAV
ED MESSAGES icon and click.
5. The Saved Messages screen appears and you can see that the message has been copied into this folder.
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Managing messages Saving messages
Now that the message has been saved, you can delete the message from the Messages screen. See page 99 for more information on deleting messages.
To remove messages from the Saved Messages screen
You can remove sent and received messages from the Saved Messages screen by deleting them.
1. In the Home screen, scroll to the SAVED MESSAGES icon and
click.
2. In th e Saved Message s screen, scroll to a saved message and
click to view the menu.
3. Scroll to Delete Message and click. A dialog box appears,
asking if you want to delete the message. Click Yes.
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Note
If you have deleted the message from the Messages screen and then delete it from the Saved Messages screen, the message will no longer be on your handheld.

To save a message while composing

You may wish to save a message that you have not finished composing, so that you may complete it and send it at a later time.
1. In the Home screen, scroll to the C
2. While composing a message in the To: screen, click the
trackwheel to view the menu. Scroll to Save Message and click.
OMPOSE icon and click.
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Managing messages Saving messages
3. The Messages screen appears. An icon beside the message indicates that the message is saved but has not been sent. The message you save while composing is saved in the Messages screen, not in the Saved Messages screen.
4. To resume composing, scroll to the saved message and click to view the menu. Scroll to Open Message and click. The saved message opens and you can resume composing.
5. When youve finished composing, click the trackwheel to view the menu. Choose to save again or to send the message.
Installation and User’s Guide
Managing messages Searching messages

Searching messages

Use the handhelds search function to locate specific messages. You can specify and save the terms of several searches and use them at any time. You can also perform a one-time search. Two default searches (Inbox and Outbox) are saved on the handheld.
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Note
You can also search for messages while in the Messages and Saved Messages screens.
You do not need to complete all the fields in the Search Messages screen. The more fields you complete, the more narrow the search will be.

To perform a search

1. In t he Home screen, scroll to the SEARCH MESSAGES icon
and click.
2. The Sea rch Messages screen appears. In the Name, Subject, or
Message fields, type the keywords for which you want to search.
Note
3. In the In field, press the
search for the name that you have entered. Choose from From field, Any Address Field, To field, Cc field, or Bcc field.
If you forget an exact spelling, you can search for a name stored in your Address Book while still in the Search Messages function. With your cursor in the Name field, click the trackwheel to view the menu. Scroll to Select Name and click. In the Address Book screen, select the name for which you would like to search. Click the trackwheel to view the menu. Scroll to Use Address click. You return to the selected name in the Name field.
Search Messages screen with your
SPACE key to select where you want to
and
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Managing messages Searching messages
.
4. Sel ect the types of messages that you want the results of the search to show. In the Show field, press the
SPACE key to select
the type of messages to show. The default is to show all sent and received messages. You can view only the sent messages, only the received messages, or only the saved messages which match your search terms.
5. After you have set the terms of your search, click the trackwheel to view the menu.
6. To perform a one-time search without saving any of t he terms that you have specified, scroll to Search and click.
To save the terms of your search, scroll to Save Search and click. The Save Search screen appears. Type a name for your search in the Title field. You may indicate a shortcut key to be associated wi th that search. Click t o view the menu. Scroll to Save and click.
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Managing messages Searching messages
The results of your search are displayed in the Search screen.
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Note
Once you have saved a search and specified a hotkey, you can use Messages or Saved Messages screens.
When you enter text in the Subject or Messag e field, the Search Messages function will search for phrases containing these characters in the subject line and the body of your messages.
You can clear a field by clicking to view the menu, scrolling to Clear and clicking. If you want to clear all the fields in your search and restate your search terms, click to view the menu, scroll to New Search and click. The fields in the Search Messages screen are reset to the default values.
ALT + the hotkey to carry out the search in the

To edit a search

1. In t he Home screen, scroll to the SEARCH MESSAGES icon
and click.
2. The Searc h Messages screen appears. Click the trackwheel to
view the menu. Scroll to Recall Search and click.
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Managing messages Searching messages
3. Yo ur saved sear ches are lis ted. Selec t the search th at you want to edit then click to view the menu. Scroll to Edit Search and click.
4. The Save Search screen appears. In this window, you can change any of the information in the fields. Once you have made your changes, click to view the menu. Scroll to Save and click.
The results are displayed in the Search screen.
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Managing messages Searching messages
To edit a search once
1. In t he Home screen, scroll to the SEARCH MESSAGES icon
and click.
2. The Searc h Messages screen appears. Click the trackwheel to
view the menu. Scroll to Recall Search and click.
3. Yo ur saved sear ches are lis ted. Selec t the search th at you want
to edit then click to view the menu. Scroll to Select Search and click.
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4. The details of the search you have selected are displayed and
you can edit any of the fields. Once you have made your changes, click to view the menu. Scroll to Search and click.
The results are displayed in the Search screen.
Note
The changes you make to the search are not saved. If you want to save your changes, select Save Search from the menu. The Save Search screen appears. Click to view the menu, scroll to Save and click.
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Managing messages Searching messages

To delete a search

1. In t he Home screen, scroll to the SEARCH MESSAGES icon and click.
2. The Searc h Messages screen appears. Click the trackwheel to view the menu. Scroll to Recall Search and click.
3. Yo ur saved sear ches are lis ted. Selec t the search th at you want to delete then click to view the menu. Scroll to Delete Search and click.
4. A dialog box appears asking if you are sure you want to delete the selected searches. Click Yes to delete the search.
You return to t he Search Messages screen and you can see that the search is no longer listed.

To search for the sender

When you have a received message selected in the Messages screen, you can search for all messages received from that contact. This feature is helpful if you want to search for all messages relating to a new message that you have received.
Installation and User’s Guide
Managing messages Deleting messages
1. In the Home screen, scroll to the MESSAGES icon and click.
2. Select a recei ved messag e from the contact for which you wa nt
to search then click to view the menu. Scroll to Search Sender and click.
All messages from that sender are shown in the Search screen.

Deleting messages

Although the handheld has ample memory for storing messages, you should delete unnecessary messages in order to manage the list more efficiently.
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Note
If the handhelds memory is full and you receive new messages, the handheld will delete the oldest messages in the Messages screen to accommo date new ones. Saved messages will not be deleted.

T o dele te a message from the Messages s creen

If you are in the Messages screen, you can delete a messa ge wi th ou t opening it. This procedure also applies for deleting messages from the Saved Messages screen.
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Managing messages Deleting messages
1. In the Home screen, scroll to the MESSAGES icon and click.
2. In t he Messages screen, s croll to the mes sage that yo u want to delete and click to view the menu. Scroll to Delete Message and click.
3. A dialog box appears, asking if you want to delete the mes sag e. Click Yes. (This dialog box appears only if Confirm Message Delete is enabled in the Message List Options screen.)
You return to the Messages screen and you can see that t he message is no longer listed.
Note
If you request more of a message, you should not delete the message until you have received all the information. See page 81 for more information on receiving long messages.

To delete an open message

You can delete a message while it is open without returning to the Messages screen.
1. In the Home screen, scroll to the M
Installation and User’s Guide
ESSAGES icon and click.
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